I called Tech support this morning & they fixed it in 40 min. One thing I can say is MicasaVerde has always been good with Phone Tech Support! "Thanks MicasaVerde"



He went thru a few fixes & nothing worked so he did a Hard Reset, Restored & all works GREAT again.



Now I know what I was doing wrong last night when I tried to do a Hard Reset with no luck because I didn't know proper procedure.



The procedure was actually very easy though:



1. Make sure VeraEdge is powered up

2. Push & hold for 30 seconds, the small reset button on the side with a paper clip or equivalent.

3. After 30 seconds releases button. you will immediately see lights start to flash & change.

4. After a few minutes it will Finish, Restart & Stabilize.

5. Next you will have to reauthorize & restore backup.