While digital natives and younger staff often embody new power values within our organisations, we do not believe there is a direct correlation between age and values.

(2) People’s expectations of organisations have changed

As Heimans tells us in the video below, “…people’s sense of their own agency is shifting…the emergence of all these bottom-up, more participatory and distributed models means that people who are exposed to them are on a daily basis seeing the kind of payoffs of peer-based collective action… People are changing because if you’re somebody who is engaged with these models, as many people under 30 are, then your relationship with institutions is going to start changing. Your values are going to start changing.”

New Power in Action: Crowdfunding

New power creates opportunity for more people by distributing access and resources across networks while engaging new people in a campaign. Crowdfunding is an example of new power at work in both for-profit and social change sectors.

Direct and peer-to-peer giving, investing and lending – entities such as Kiva, KickStarter or WeFunder – reduces dependence on traditional institutions. The crowd, not one person or board, decides who or what to fund. There is increased opportunity for innovation and off-the-beaten path projects gain more access to resources. The downside? Crowdfunding can favor immediate results and emotional giving rather than strategic action with long-term results.

The implication for most NGOs and campaigning organizations is that activists, donors, and supporters increasingly expect to be engaged in meaningful activities that are commensurate with their power and potential.

What message does an organisation send to an activist or volunteer by asking for a petition signature or small, one-time donation when that same individual has just won a local campaign by mobilising thousands of others through a successful Change.org petition and/or crowd-funding campaign?

It’s not just a missed opportunity for the NGO, but the organisation risks stunting its relationship with the supporter, activist, or donor when it fails to “meet this person where they’re at,” as the old organising axiom goes.

While point systems have been a mainstay of consumer loyalty programs for decades (we’re looking at you, airlines!), the tools and techniques needed for sophisticated supporter segmentation and engagement tracking is still in relative infancy within the nonprofit sector (and the subject of a forthcoming MobLab report). That said, a campaigner’s power to design open campaigns that invite more roles for more people to contribute at deeper levels is well within reach today.

(3) Not dead yet: Old power still has power

Social change efforts are unlikely to achieve their goals via new power alone, argue Heimans and Timms, and we agree. It’s one of our primary learnings from Occupy.

“New power faces two big challenges in influencing government. First, old power is solidly entrenched and well protected. Second, the loose, unaffiliated nature of new power makes it hard to focus. New power is good at big statements, the coin of elections, but bad at small details, the coin of government.”

– Jeremy Heimans and Henry Timms, Understanding “New Power”

New power can help mobilise new people to a cause by, in part, empowering individuals to tap larger networks and it may help identify and fund innovative ideas. But we still depend on old power institutions to deliver critical resources in times of crisis, facilitate international agreements that protect the oceans, and more. “New power models will always have limited influence and impact unless they are operating within a superstructure designed to play to their strengths,” write Heimans and Timms.

The solution? “Go bilingual.”

Heimans and Timms urge leaders to develop both old and new power capacities — to be “bilingual.” A bilingual campaign organization enables people outside the group to create and run their own actions while also developing leaders that can access and influence decision making institutions — they will leverage institutional power without becoming institutionalized.

We see this as a defining challenge for campaigners and NGOs in coming years: how do we engage and influence old power institutions while building new power where it’s most effective?

Many of the most effective Greenpeace campaigns we’ve worked on or studied represent a hybrid approach. The Act for Arctic initiative represents a current example of a campaign that attempts to engage both old and new power to achieve Arctic protection. Over 5,000 connected activists and volunteers worldwide are designing campaigns (new power) to engage influential people in their communities for the purpose of influencing the Arctic Council (old power), an international decision-making body with the power to save the Arctic.