GURUGRAM: Eight months after 20 Indian states, including neighbouring Punjab and Uttar Pradesh, joined the network of a uniform toll-free helpline number, 112 , Haryana government has announced it will start the service from March 31. State home minister, Anil Vij announced this at the passing out parade of police constables at Bhondsi on Thursday.The nationwide emergency helpline number was announced last February in the model of USA’s ‘ 911 ’ and was implemented under Centre’s Nirbhaya Fund set up in 2013.The innumerous existing police helpline numbers for women, children, senior citizen, and others, are being merged into this number. A hi-tech central command centre in Panchkula will coordinate with multiple teams stationed across the state, and the service will have 5,000 dedicated personnel, 1,600 vehicles equipped with medical facility and wireless communication at its disposal. “A team will reach the caller within 15 minutes from receiving the call,” said Anil Vij, home minister of Haryana.Every distress call will be diverted to the central command centre of the particular sate and a message will be forwarded informing the local teams the location of the caller and nature of distress. A team with a specially equipped vehicle will reach the caller to help.The home minister said he receives around 400 to 500 complaints against Haryana Police every day, and even more over the weekends during janta darbar (grievance meeting). Unhappy with this, he said, “We are trying to resolve the complaints but this large number indicates that a lot of improvement is required,” said Vij, adding that he has directed police chiefs of every district to organise janta darbar every day to hear out grievances of the people.