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Heartbroken relatives claim a much-loved dad committed suicide just two hours after a mental health crisis team refused to admit him to a treatment centre.

Marlon Demaine, 50, and his family had allegedly begged staff at Newington Centre in Marston Green to admit him over fears he would take his life.

The bi-polar sufferer had told relatives of his intensive suicidal thoughts at the end of June.

Marlon and ex-partner Jessica Reinold and their son James had visited the Newington Centre on June 28 to request an admission.

The dad-of-two, who worked as a painter and decorator, is said to have warned he planned to throw himself out of his fourth-floor flat in Chelmsley Wood.

The following day a crisis team, including a doctor and two psychiatric nurses, visited Marlon in his flat but they allegedly decided he was not at significant risk.

Two hours later, while unattended, he jumped from his flat window. He was flown to Coventry Walsgrave Hospital via air ambulance but died on July 1.

“I want to know why Marlon was let down so badly,” said former partner Jessica, who is the mother to his children James, 29, and Annabel, 23.

“Three times he was assessed and three times they failed him.

“The crisis went out to see Marlon at 12 o’clock on the day that he committed suicide.

“He would be still alive today if they had done their job properly, and listened to Marlon’s family.

“I’m very angry.”

Marlon first had contact with mental health teams on June 27, when his children had called paramedics after he starting speaking of suicide.

He was taken to Heartlands Hospital where he was assessed by a mental health RAID team from Birmingham and Solihull Mental Health NHS Trust - but was discharged and sent home.

The following day his worried family took him to the Newington Centre, where they stressed that Marlon was at serious risk of hurting himself.

They were also concerned that his dosage of the anti-psychotic medication Olanzapine had been recently increased.

“His moods go up and down, but I’d never seen him spiral so rapidly before,” explained Jessica, aged 56.

“He looked dreadful. In 25 years I’d never seen him like that.

“I left his flat and went straight to the Newington Centre in Marston Green.

“He’d been under that centre for years and I explained to them that I was very worried about him.

“A physiatric nurse told me that he’d had a RAID assessment and that ‘he trusted the judgement of his colleague’ not to admit Marlon.

“My son came along with me, along, with Marlon, and we begged them to help.

“He explained that his dad had told him in graphic detail how he would kill himself - by jumping out the window of his flat.

“But they were not listening. They asked me how he get up onto the ledge, like it was a stupid suggestion.

“I told them that I wanted him admitted for his own safety, he was at urgent risk.

“I live across the other side of the city, so couldn’t keep my eye on him all the time.”

Staff agreed to send out a crisis team the next day, and visited Marlon at his Chelmsley Wood home.

But the team allegedly made the decision not to admit Marlon, despite warnings from his family.

Two hours later Marlon jumped from his window.

Jessica remains angry that the team did not contact her to supervise Marlon, after the decision was made.

“Two and a half hours after their visit - he jumped out of the window,” she said.

“We loved him so much. I don’t understand how they didn’t listen to us.

“This could have been avoided if they’d acted promptly - he would be alive today.

“They had my number. Why didn’t they call me to come round before they left if they weren’t going to admit him?

“They just left him”

Jessica had two children with Marlon. Though separated, the family would still go on holiday together, and Jessica and Marlon remained firm friends.

She added: “Marlon was loving, kind and generous person. He had a huge sense of humour and was an amazing presence.

“To be without him in our lives has been devastating.

“What he must have been going through, I just don’t know.”

Birmingham and Solihull Mental Health Trust has launched an internal review into the events surrounding his death.

But Jessica said that the family have not been contacted to make statements.

It comes as the Trust was downgraded from ‘good’ to ‘requires improvement’ last week, following the latest inspection by the Care Quality Commission.

Inspectors flagged up concerns over leadership and patient safety.

Meanwhile, following a post-mortem, the family were finally able to say goodbye to Marlon at his funeral last Friday at Coleshill Parish Church.

“My dad was really struggling to cope,” said daughter Annabel.

“I believe he committed suicide due to the negligence of the Newington Centre.

“They could have helped him, but they didn’t.”

An inquest into Marlon’s death will be held at Birmingham Coroner’s Court on November 20.

A spokeswoman from Birmingham and Solihull Mental Health NHS Foundation Trust said: “Our Trust has a legal duty of confidentiality and is unable to comment on individual cases whilst investigations are on-going.

“However, we can confirm that we are carrying out a thorough internal review and will share our findings with Mr Demaine’s family and the Coroner’s inquest.

“Our thoughts and condolences are with Mr Demaine’s family at this very sad time.”

*The Samaritans are available 24/7 for people experiencing distress, despair or suicidal thoughts on 116 123 or via samaritans.org