The Oregon Department of Justice has reached settlements with 10 Oregon hotels after customers complained about rates being raised or reservations being canceled leading up to the Aug. 21 solar eclipse.

The Grand Hotel in Salem must cut checks to 22 people who booked rooms for around the time of the eclipse.

The Grand's customers, from as far away as Japan and the United Kingdom, will receive $500 for each reservation, DOJ spokeswoman Kristina Edmunson said.

In addition, the company is paying $3,500 into the DOJ’s Consumer Protection and Education account as part of the settlement, Edmunson said. "This is to help support our consumer education and outreach work," she said.

Quality Suites in Keizer also reached a settlement with the state.

This comes after the DOJ said earlier in July that a dozen Oregon hotels were working with the department to find solutions to complaints from customers about having their rates increased or reservations canceled.

The DOJ said at the time it had seen an uptick in complaints from customers about their room rates doubling and tripling, or having the reservations canceled, for the time of the eclipse. Edmunson said Monday, July 31, the department continues to get complaints. Additional settlements are possible.

It's unclear whether the Grand Hotel must pay the money because the company canceled reservations or raised rates. Steven Johnson, president of the Grand Hotel, declined to comment Monday.

One million people are expected to come to Oregon for the eclipse. Many are expected to head to Salem in the Willamette Valley and Madras in Central Oregon, prime spots in the path of totality where people will, weather-permitting, see the total eclipse.

"Oregon’s Unlawful Trade Practice Act prohibits a business from making unlawful, false or misleading representations concerning the offering price of or a person’s cost for services," the DOJ said in July.

"Booking a reservation for a consumer at a certain rate, followed by the hotel either cancelling or increasing that reservation rate constitutes a deceptive practice under the UTPA."

Send questions, comments or news tips to jbach@statesmanjournal.com or 503-399-6714. Follow him on Twitter @JonathanMBach.

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Who reached settlements

According to Edmunson, companies that reached a settlement with the DOJ are:

America's Best Inn & Suites at 1014 NE Highway 101 in Lincoln City

Liberty Inn at 4990 NE Logan Road in Lincoln City

Palace Inn and Suites at 550 SE Highway 101 in Lincoln City

Sailor Jack's Oceanfront Inn at 1035 NW Harbor Ave. in Lincoln City

Quality Suites at 5188 Wittenberg Lane NE in Keizer

The Grand Hotel at 201 Liberty St. SE in Salem

Econo Lodge Inn & Suites at 251 Airport Road SE in Albany

Motel 6 Madras at 1539 US Highway 97 in Madras

Stafford Inn at 1773 NE Third St. in Prineville

Super 8 Motel at 250 Campbell St. in Baker City

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