PORTLAND, Ore. (KOIN) — Grieving pet owners and DoveLewis Emergency Animal Hospital are locked in a battle of words over the death of a bulldog named Roscoe.

Roscoe was taken to the non-profit animal hospital on May 19 after his owners noticed that he wasn’t able to urinate.

Roscoe died May 20. The lawsuit claims the hospital put Roscoe under anesthesia without a tracheal tube, which his family said caused him to aspirate and have a heart attack.

His family filed a lawsuit the next day, saying they intend to ask for $10 million for allowing an unsupervised intern to treat their dog.

They’ve also been picketing DoveLewis in Northwest Portland routinely since Roscoe’s death.

“DoveLewis told us they would do an investigation and we haven’t heard anything,” said Roscoe’s owner Stephanie Ackley. “I wish I would have asked more questions. I trusted them that they knew what they were doing.”

The lawsuit, in part, states the following:

“Under ORS 646.638 plaintiff seeks an order and judgment holding the

hospital corporation in violation of the Oregon Unlawful Trade Practices Act, reimbursement for reasonable fees and costs, an injunction prohibiting the hospital corporation from continuing the unlawful trade practices described in this complaint, and actual damages in an amount not to exceed $10,000, or $200 statutory damages, whichever is determined to be greater. Plaintiff reserves the right and intends to amend this complaint to bring a claim for $10 million in punitive damages.”

DoveLewis has admitted errors in Roscoe’s treatment but said they’ve tried to meet the owners’ growing requests.

The animal hospital shared the following statement with KOIN 6 News on Friday:

“We are disappointed to share that our efforts to resolve the lawsuit regarding our patient, Roscoe Ackley, have not been successful. As a community nonprofit that honors the human-animal bond, we are deeply sorry for his loss and were hopeful that a resolution would help all parties heal. Sadly, our multiple attempts to meet the lawsuit’s request have not been accepted and the suit’s requests have increased. As we continue to work toward a resolution, we are committed to upholding our mission to care for as many animals as possible. That work is only possible with the support of our community, and we are grateful for the kind words of encouragement as we focus on the wellbeing of our team and the animals we care for every day. “

An earlier statement released shortly after Roscoe’s death can be found here.