Tourism Board says sorry for lucky draw debacle

The Tourism Board is investigating a problem which meant many people couldn't enter the New Year's Eve lucky draw. Photo: RTHK

The Tourism Board has apologised for a glitch in its online New Year's Eve lucky draw.



On Tuesday night, many people complained that they could not enter the draw and many others said they couldn't receive a verification code when registering for the draw.



The Tourism Board said it's investigating the matter but it believes the problem had nothing to do with the capacity of the web page.



More than 1.6 million people tried their luck at a play-and-draw game last night and 20,000 gifts were given out.



For its grand lucky draw, the Tourism Board said it would postpone that to 8pm on Wednesday for the sake of fairness.



It said people who registered earlier will be able to find out their ticket number on the official website from 3pm on Wednesday.