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Growing more and more frustrated as he worked to get a local veteran the help he needed, an Edmonton man knew something had to change with the way veteran services operates within the city.

“The thing is, not one of the services I was dealing with was bad, they were all doing good,” said Doug Styles, who volunteers as a driver for veterans. “It seemed like they all had a tentacle. They would get up to a certain point and then I had to start at another one.”

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On Nov. 11, 2017, Styles cornered Edmonton-Riverview MLA Lori Sigurdson, NDP minister of seniors and housing, at a local legion to tell her the government needed to address struggling veterans in the city.

“I expressed to (Sigurdson) the problems and frustrations of going through various organizations. They were all very helpful, but they only went so far,” said Styles.

On Friday, Styles was on hand to help cut the ribbon at the official opening of Edmonton Veterans Service Centre.