Rather than take a bureaucratic nightmare sitting down, she saddled up.

Henrik Sorensen / Getty Images In order to protest poor service, Ashlee Owens rode her horse, named Sassy, to the Richmond Department of Motor Vehicles.

A Virginia woman has become an inspiration to fed-up citizens everywhere after she rode her horse to the local DMV in protest of poor service.

NBC 12 reports that, after getting the run around from the Virginia Department of Motor Vehicles, Amelia resident Ashlee Owens decided it was time to take matters into her own hands. Despite sending in her insurance information — both via email and through the postal service — DMV officials claimed they never received proof that Owens was insured. As a result, her license was suspended, and a new one would end up costing the 26-year-old $645 in fees.

“I’ve been trying for the past three days to get through to the DMV,” Owen’s told NBC12. “And between the answering service telling me it’s too long of a wait and hanging up on me… and trying to talk to someone to get this straight, I don’t feel like I should be in this predicament at all.”

Rather than take this bureaucratic nightmare sitting down, Owens saddled up.

Due to her suspended license, Owens was legally unable to drive herself to the Richmond DMV. Instead, she enlisted the help of a friend, who ferried both Owens and her appropriately named pets — a dog named Tuff and a horse named Sassy — into town. From there, the Owens rode Sassy to the DMV, where she hand-delivered her paperwork, drawing a crowd of onlookers in the process as well.

To Owens’ surprise, her stunt did the trick.

“I went in. The lady that’s the head of the DMV came and found me, and she asked me if I was the lady with the horse outside and said ‘well come over here,'” said Owens. “[She] took me to the side, and she took all my paperwork upstairs and handled it immediately and sent me on my way”.

With her problems solved, Owen has everything she wanted, plus a good story to tell.