CEDAR CITY, Utah (ABC4 News) – Whitney and Colt Francis were excitedly awaiting the birth of their first baby, a litte girl, when everything went wrong.

Whitney explained, “I was due January 4th of 2019, but went into the hospital July 29th, 2018, with complications.” She was only 18 weeks along, but her body went into labor too early to save the baby.

“Two weeks later, I got a hospital bill that said ‘elective abortion’.” Whitney continued, “Even the term ‘spontaneous abortion’ isn’t beautiful to hear, but an ‘elective abortion’, when that wasn’t what happened, was very hard to swallow and felt like a slap in the face.”

The error impacted her insurance and permanently altered her medical records, but the worst part was that the facility wouldn’t fix the mistake for seven months. Finally, hospital HR and a patient advocate, were able to get the records changed, and they say, prevent the same thing from happening to other women at that facility.

Whitney said, “If this happened to me, how many other women has this happened to? You just can’t get it fixed.”

Whitney says that through social media she’s met other women who have a similar story, some who haven’t been about to resolve the issue with their doctors.

As for Whitney and Colt, they are expecting again, a little boy this time, due almost exactly one year after his big sister.