Posted 22 September 2011 - 10:05 PM

If you have a deal question that is not listed here feel free to drop me a line and we'll help.







Q: What day do promotions begin? What day do they end?





A: Typically, promotions begin on either a Sunday (general sales/deals) or a Tuesday (release week deals), and last until Saturday. I f there is an exception, it will be speci f ically called out as such in the deal itsel f .







Q: What happened to the Gaming Coupons?





A: Due to abuse and f raud, gaming coupons have been temporarily suspended and replaced with Shop Your Way Rewards bonus points. Gaming Coupons are expected to return in time f or the Nintendo 3DS launch on March 27.







Q: Shop Your Way Rewards Points?





f Kmart’s rewards program Shop Your Way Rewards (abbreviated SYWR). The program o f f ers a base o f 10 points per dollar spent. Points can be redeemed just like cash, with 1000 points being worth $1. To f www.shopyourwayrewards.com/sywr/faq_do ind out more about the program, please see this link: A: Shop Your Way Rewards Points are the currency o





Q: Do the Collector’s Edition/Limited Edition/etc. versions o f a game also get the deal?





A: Normally, yes. Any exceptions are normally noted prior to the deal becoming active. Sometimes the deals on the special editions o f a game are better than the regular edition.





One such example o f this was with the Epic Mickey release the week o f November 30, 2010 . The regular edition received a $20 gaming coupon, while the Collector’s Edition received a $30 coupon.





Q: How do I f ind out i f Kmart will be stocking a speci f ic game’s special edition, and how can I try and get stock o f it allocated to a local store?





A: Send an email to SHC Stock Boy at

. Make sure to include the game, platform, and your local store’s address, and the SHC Gamer crew will make an attempt to allocate stock to your local store.





Note: No guarantees about stock can be made, and this is not a reservation. It is still possible that your store will not receive a copy, or that it might sell out prior to your attempt to purchase it.





Q: What about pre-orders? Can I pre-order X game at my local Kmart?





A: Kmart.com does pre-orders, but any special release week deals may not be active prior to release day, so it is advised to purchase only on release day or later. Kmart stores, however, Do not do pre-orders at this time.





Q: What is the limit on the number o f copies I can purchase o f a title to get the release week deals?





A: 2. The limit is two per customer. Release week deals during February and March are in the f orm o f SYWR points, so the limitation is based o f f the SYWR card scanned. Once the coupons return, the limit will still be 2 per customer.





Q: I was looking f or an XBLA points card/PSN card, but couldn’t f ind any in the electronics section. What’s wrong?





f t Card Mall” along with other prepaid cards. I f you can’t f ind any in the electronics section, check any o f the Gi f t Card racks that your local Kmart store may have. Stores are responsible f or reordering these cards, i f you have a location that does not have any represented on the sales f loor please let me know at Josh.deane@searshc.com A: Sometimes, the XBLA points cards or PSN cards are stocked in the “Gi





A2: In response to current New Jersey legislation, Kmart took down all stored value cards including PSN and XBLA cards. I f you see any competitors who have not done this please let me know as I would love to reintegrate these cards.





Q: A game I am interested in is having a promotion where you buy the game and get a $20 PSN card or 1600 XBLA points card f ree. Can I buy the PS3 version and get the XBLA card, or buy the Xbox 360 version o f the game and get the PSN card f ree?





A: Unless otherwise noted, yes you can mix and match between the system o f the game and the system the points card is f or.







Q: Something didn’t ring up right when I purchasing something at Kmart. What should I do?





A: First, make sure that it’s actually ringing up incorrectly. If it is, then don’t panic! Simply send me (SHC-Gamer) an email at

. Be sure to include your Name, Phone Number, Mailing Address, a picture of your receipt (preferred, or the receipt number), and a short description of your problem. If you have a problem where you overpaid for something, a Gift Card for the difference will be mailed to you. It will arrive within 7-10 business days in most cases.





Q: I f ound a great deal at a local store, but I want to price match it to Kmart. Is that possible?





A: No. Kmart does not price match.







Q: I asked an employee at the store about the deal. They said that the deal wasn’t going on because it wasn’t in the weekly ad (or some other excuse). Is that true?





f it is advertised on the KmartGamer.com blog, the deal is active at your local Kmart store. The Kmartgamer.com blog is f eatured in the circular as the heading o f the entertainment section f or customers and store associates to re f erence. I f f or some reason a deal does not ring up correctly f or you please f eel f ree to email me at Josh.deane@searshc.com and I will investigate and correct the issue for you as quickly as possible. A: I





Q: Do Sears stores honor Kmart promotions?





A: Kmart offers do not cross over to Sears unless otherwise specified on the offer itself.







MyGopher FAQ (Store Pick-up and Delivery):





Shop Your Way Rewards FAQ:





http://www.shopyourw...com/sywr/faq_do



Special SYWR Note:





To earn SYWR bonuses a member has to have a valid email address on their profile and opted in before purchasing an item with a bonus offer. This has been communicated to members through SYWR emails and in the circular along with new signage indicating to receive bonus offers they have to have a valid email address on file and opted in to receive email. Opting in to receive SYWR bonus offers is not too bad:





