Gamestop is one of the few remaining brick-and-mortar stores for video games. In a digital age where most entertainment content has become a commodity, video games retail remains firms for three reasons:

Console video games are harder to pirate then music. Download sizes for video games are huge. The market for video game trade-ins is booming.

The trade-in market is so profitable that it accounts for a 1/4 of Gamestop’s business; but, all the profit comes on the backs of its customers. Here’s why.

Produced by Corey Protin

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