Quote:

Originally Posted by

Hi all,

I thought I would try and start a place for only the US Dev Edition unit where we could house the reponses and issues with updates, delays, etc...

I hope this makes sense and is useful. If not, then if one of the moderators could remove it, please....



I will start by offering the respone I just received from HTC regarding my question around why they could launch the Google Edition with 4.2.2. but still leave the US waiting for the update on the Developers Edition.



I thought buying a "clean" device, paying top dollar, direclty from HTC, with no Carrier involvment would mean timely updates?



I encourage others to post any information about this update or any future ones for this device!



Thank you for contacting the HTC Technical Support Center



We understand how you may be feeling regarding the update process to Jelly Bean 4.2 for the HTC One and we deeply apologize for the delay on this process. We sincerely work hard always on the updates for our customers, since we understand it is important for all of you to have the latest Android OS Versions.



We are always looking forward to develop updates that enhance your HTC experience. Due to the nature of the software development cycle, we may encounter the need to make some changes to ensure everything will work flawlessly, which is why we no longer engage to announce release dates.



We are currently running some tests to make sure the HTC One will function properly with 4.2, so we encourage you to check constantly on our website for further details about the release date. You can also follow us on Facebook or Twitter, where you can easily find the news of our products and also you can share all your concerns with our fans.



We sincerely expect your comprehension on this matter. Thanks for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us through http://www.htc.com/www/contact/email/ or call us at +1-866-449-8358 from 8AM to 1AM, 7 days a week.



Best regards,





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Sincerely,



The HTCDev Team



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