UIDAI

Pune district

As per the instructions from UIDAI we would not enrol persons, who would argue with our officers despite incomplete documentation —Vishal Bhalerao, Pune nodal officer

Any argument with staff members at Aadhaar enrolment centres may soon prove costly for citizens who would visit these centres to complete their enrolment formalities. Harassed by several cases of arguments and scuffles with the citizens, who visit for Aadhaar enrolment or update, theadministration has decided not to enrol such people till they complete all the formalities in a civil manner.With several incidents reported in the past, where several citizens have allegedly insisted that the staff should complete the enrolment formalities, despite their documents being incomplete. On-duty personnel have claimed that any denial is inviting verbal arguments, sometimes leading to physical altercations. The administration had asked the Unique Identification Authority of India (UIDAI) what steps need to be taken in such conditions. The UIDAI has instructed the administration to not enrol such people till they furnish all the required documents.The UIDAI intends to curb the increasing incidents of scuffles at the centres through this diktat.



In a recent incident reported from the city, a senior citizen had visited the centre along with his son. Over the issue of documents required some heated arguments had taken place between the elderly man and the staffer. Meanwhile, the son had intervened and assaulted the staff member of the UIDAI centre. The senior citizen had raised the issue with the Prime Minister’s Office and the UIDAI at New Delhi. During the inquiry the reality on the assault case came out. In order to control such menace, the UIDAI authorities have instructed centres not to enrol such citizens.Talking to Pune Mirror, the district nodal officer for Aadhaar Vikas Bhalerao, said, “As per the instructions from UIDAI we would not enrol persons, who would argue with our officers despite incomplete documentation. Many try to pressure the staff members by showing political or other influence, sometimes getting physical. We will stop enrolment of such people.”“Though 95 per cent of the enrolment task is over, due to some technical mistakes on the cards there are queues at the centres to get these errors rectified. The delay in enrolling or lacunae in complete paper work sometimes provokes the citizen,” Bhalerao added.