The role of the HR and L&OD Leader has undergone a tremendous change in the last few years. On one hand is the growing importance of understanding business and being aligned with it. On the other is the increasing importance of being the driver of culture and a person who enables common thinking and commitment / ownership across the organization especially when changes happen.

Nature & form of HR, L&OD is continuously evolving to address emerging challenges & issues emanating out of complexities of Business. While at one end HR, L&OD is expected to deliver on quantifiable KRAs like recruitment, PMS, Engagement, R&R etc. there is increasing expectations from stakeholders on the softer side of HR as well. One of the emerging key HR, L&OD competencies is the Facilitation Skill (or the ability to facilitate effectively in small groups)

To do this, the HR, L&OD professional needs to be able to influence managers across levels in the organization and be able to intervene appropriately in various situations to enable shared commitment and alignment to a common goal / purpose. The outcome of doing this is high performance of the organization and enhanced engagement of people.

The skill to be able to get collective engagement and alignment is what Facilitation is all about.