Dear rider,

Over the past 18 months, Port Authority has heard from nearly 8,000 riders seeking a transit system that is more accessible and affordable.

We heard countless stories from individuals visiting Pittsburgh for the first time – even some frequent riders – confused by when to pay, where to pay or how to pay on a particular route. At the same time, other riders suggested offering a variety of new fare options to make riding more convenient.

Based on those recommendations, we’ve developed a plan we believe will make riding faster, simpler and easier. This proposal has the potential to open doors to new riders who otherwise may not consider or be able to afford transit.

Highlighted in the following pages are many of the new ideas being proposed. In short, we plan to simplify our current system by streamlining the boarding and exiting process, eliminating the complex zone system and introducing a number of new, more flexible, fare products.

If approved by the Port Authority Board, we’ll be able to lower the average transit fare in Allegheny County for the first time in at least 35 years. We’ll also be able to provide faster and more efficient service for all Port Authority riders beginning early next year.

Sincerely,

Ellen McLean

Chief Executive Officer