A mother whose daughter still bears the scars from assaults that took place at a Canberra school has told of her family's torment throughout the ordeal at an ACT Government inquiry into the issue.

Key points: A Canberra mother says she doubts a Government inquiry will change the level of violence in schools

A Canberra mother says she doubts a Government inquiry will change the level of violence in schools Her daughter was moved to a school interstate and still has physical scars from the assaults

Her daughter was moved to a school interstate and still has physical scars from the assaults The final report from the Government committee is expected in October

In a closed hearing, Ellie* detailed years of bullying and violence inflicted on her teenage daughter at a Canberra high school which she said eventually ripped her family apart.

"She would be verbally abused, told to kill herself, kicked in the back, chairs kicked out from under her, a rubbish bin tipped on her head," she said.

"Basically, her life was hell, it was relentless."

Student moved several hours away as violence continued

Ellie told the inquiry that the most violent of the assaults saw her daughter punched repeatedly in the head, while the violence was filmed by other students and uploaded to social media.

"My daughter sustained a black eye and bruising on her head," she said.

"She has a permanent lump under the skin near her eye from the damage."

Like the physical signs of the violence she suffered, the mental fallout for her daughter was enduring, Ellie said.

The student was eventually moved to an interstate school as a result of the assaults and bullying. ( ABC News: Niki Burnside )

"She had panic attacks about attending school," she said.

"Every few months the video will resurface again and we go through all the emotions again.

"We feel like it is something that will never go away."

Throughout the period in which the violence and bullying took place, Ellie said she fronted the school on numerous occasions to seek out a solution.

She also wrote to the ACT Education Directorate, and even took out a Personal Protection Order against the student perpetrators.

But after feeling ignored and as if she had exhausted all her options, she made the difficult decision to send her daughter interstate to live with a family member and go to school more than 1,000 kilometres from the ACT.

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Ellie said her daughter had thrived at her new school, with bullying and violence no longer impacting her wellbeing.

The Canberra mother — who is now a three-hour flight away from her daughter — said participating in the inquiry made her feel as though the ACT Government was finally taking notice of an issue that had taken a toll on her family.

"It was nice to actually have someone listen to what had happened to our daughter and acknowledge that those things did actually happen," she said.

But she told the ABC that past inaction had left her doubtful the inquiry would have a meaningful impact long-term.

"I feel like they might just acknowledge that the process has happened and then that's the end of of it," she said.

"I'm not optimistic that they will do anything about this."

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ACT Chief Minister Andrew Barr has apologised to Ellie and her daughter, acknowledging the devastating impacts the bullying and violence had on the family.

"I'm terribly sorry for that experience — for the student, for the mum involved, for the family involved. It's awful. It's terrible," he said.

"Systems can and do respond as best as possible but there are some issues that are very, very, very difficult to resolve.

"If I had a magic wand and I could fix it I would but I can't and governments simply cannot control the behaviour of every single citizen who lives in a city or goes to a school."

The ABC conveyed Mr Barr's apology to Ellie, who said his words "meant a lot".

Students and parents unable to report incidents directly

Veronica Elliot said there was a gap in the system when it came to school violence reporting. ( ABC News: Tahlia Roy )

The Legislative Assembly committee inquiry is ongoing, with a final report expected in October.

Meanwhile, a joint project by the Education Directorate and the ACT Council of Parents and Citizens Associations has also been working to address violence in Canberra schools.

A number of workshops — aimed primarily at concerned parents — have been held to gather ideas and feedback from those affected.

Policy officer at ACT Council of Parents and Citizens Association, Veronica Elliot, said the workshops had helped to identify a gap in reporting processes.

She said students were currently required to go to teachers in order to report incidents of violence and bullying, and did not have a mechanism to self-report.

"At the moment, we know teachers can report, but students can't self-report, and parents and families also can't report," Ms Elliot said.

She said a likely recommendation of the workshops would be to allow students and parents to report incidents directly, fixing a gap in the system.

Ms Elliot said a report would be released as a result of the process, and she expected the recommendations to be pursued separately to the timeline and findings of the Legislative Assembly's committee inquiry.

"We're really hopeful that parents can have real changes in schools before the end of the year," she said.

"I think we've got about 27 suggestions on the table. It's probably unlikely all of them will get up in that timeframe, but we're really hopeful."