One thing we’re proud of is our new primary navigation menu which can be used with or without a mouse. Watch it in action in this video or try it yourself in the top left of your screen.

We’ve already made improvements and will roll out additional accessibility features over the course of this year.

6.2 million Canadians live with one or more disabilities2. That’s why we’re continually taking steps to comply with the WCAG guidelines and deliver an accessible experience.

We can’t thank our beta users enough for giving us the crucial feedback we needed to make sure this product works for you.

We’re never done improving, so if you have additional feedback to give, please take a moment to complete our feedback survey. We’re eager to hear your ideas!

FAQ

Still have questions? Read our FAQ for answers.

Why has this website changed?

At Postmedia, we strive to offer a world-class experience for our audience every day, across all devices.

Based on the feedback from many of our readers, we have designed and delivered an all-new website experience with a better design, and an improved performance that is accessible.

We are confident you will enjoy our new experience but would also love to hear your feedback.

What are the new features & benefits?

For users of our websites, new features & benefits of our all-websites include:

Faster, more stable websites that work across desktop, tablet & mobile devices

A fresh & streamlined user experience that make it easier to consume content

Improved search effectiveness to find what you’re looking for faster

New ways to discover content through related categories & stories

New ways to engage with fellow readers including single sign-on, a rich commenting platform that lets you follow or block users, social sharing and more

Powerful editorial tools that enable our newsroom to ensure you’re always getting the biggest, most relevant stories on the top of our homepage

Category-based feeds for further story discovery on the topics that matter to you

Inline advertising relevant to you without disrupting your story experience

Accessibility improvements including the option of mouse-free navigation and other backend enhancements that will help you navigate our sites with accessibility devices. Expect more accessibility improvements in the coming months as we work to adhere to AODA guidelines.

GDPR and CCPA compliance

Why is the new navigation menu different?

On all devices, there is a full site menu that can be accessed via the top left of your screen.

On our desktop experience, frequently browsed sections are easily accessible through the shortcut menu located just under the website logo on the homepage.

Is the ad experience different?

You’ll notice a new inline ad experience with less overall intrusiveness and no bounce on refresh.

Ads are important for us to continue to provide you with quality journalism every day. One of our design goals has been to provide an experience that works for both our readers and advertisers.

Becoming a subscriber on London Free Press will give you an ad-lite experience as well.

What are the minimum requirements to use the websites?

Sites may work on more devices/browsers/OS than those below, however, the following are what we test & verify:

Devices:

Sites are responsive to be useable on desktop, tablet & mobile devices

Browsers:

Chrome version 80 or later

IE version 11 or later

Edge any version

Firefox 73

Safari version 13 or later

Operating systems:

No specific requirements

I can’t find the page I’m looking for or I’m getting a 404 page

Because URLs may have changed, we suggest using our all-new navigation and/or our improved search function to find the content you’re looking for on our site. Both features have been re-built and improved and should help get you to the right spot.

If you’ve tried those options and cannot find a key article you’re looking for, please send us any links by filling out our feedback form and we will do our best to locate the page for you.

How do I sign in / sign out?

Please click the “sign-in” link on the top right of your screen. You can sign out in the same spot once you are signed in.

Why do I have to sign in to use comments?

We respect every reader and are committed to maintaining a lively but civil forum for discussion. We encourage all readers to share their views on our articles and ask you to keep your comments relevant and respectful. We have enabled email notifications—you will now receive an email if you receive a reply to your comment, there is an update to a comment thread you follow or if a user you follow comments. Visit our Community Guidelines for more information and details on how to adjust your email settings.

Can I comment on mobile now?

Yes! You can sign in and make comments on desktop, tablet & now mobile devices as well.

What does this icon mean?

This indicates the link you’re following will take you to another website. It could be another website in the Postmedia network or a website run by a partner, sponsor or advertiser.

How do I follow this publication on social media?

There are links to our social media channels in the footer (bottom) of each page on this website.

How do I subscribe to this publication?

Click on the “Subscribe” button at the top right of your screen and you’ll have options to subscribe to a digital, ePaper or printed edition of this publication.

Where do I find legal terms?

Please see the website footer (bottom of the page) and click the links to our privacy policy, terms of use, etc.

Feedback

Want to help us improve? Please take a moment to complete our feedback survey.

Notes and sources:

1 Comparison of First Meaningful Paint data

2 StatsCan