General

Are these new mechanics available for all tanks?

Currently, new effects, paint, and purchasable styles are only available for tier VIII Premium vehicles and tier X tanks. We’re working on bringing them to lower tiers. Camos, emblems, inscriptions, and a rental style can be applied to all tanks.

Will you introduce new customization mechanics for other tiers?

Yes, we’ll work on bringing them to tiers VI–IX during 2018.

What type of customization will be available for tiers I–IX?

Tier I–IX vehicles can be customized with camo, emblems, and inscriptions. You can also apply a rental style on them. Tier VIII Premium tanks can be customized using all new mechanics.

Purchased Customization Items

What about items I’ve purchased so far?

All permanent camo, emblems, and inscriptions you purchased before 9.21 stay with you when the update drops. You spent money on them and they’re rightfully yours. Temporary camo will be withdrawn, but you'll have their costs reimbursed. You will be reimbursed the current cost of the camo in Credits, multiplied by the number of remaining days.

What about the items I’m using now?

They remain right where they were. Nothing gets demounted or withdrawn from your Account. The only exception is temporary camo. These get withdrawn, but you'll have their costs reimbursed. You will be reimbursed the current cost of the camo in Credits, multiplied by the number of remaining days.

I rented a camo before Update 9.21. What happens to it?

It gets demounted, but you will be reimbursed the current cost of the camo in Credits, multiplied by the number of remaining days.

Prices

Will prices change when 9.21 drops?

Yes, we’ll be reducing prices for camouflage, emblems, and inscriptions, tailoring them to the new customization mechanics. For example, since it takes three skins to get a vehicle fully covered for one season now, each skin costs 50 Gold, which is about three times less than camo before 9.21. Check the game client for the full list of relevant prices.

Will you reimburse the difference in prices before/after 9.21?

No, we won’t. Reimbursement creates exploitable loopholes. Nothing would stop people from stocking up on items now to get free Gold as compensation, which would have a negative effect on the game economy. To minimize any inconvenience the revision might bring, we’ll be giving everyone an exclusive nine-item set of camouflages when the feature releases. It consists of three season sets with skins for the hull, turret, and gun in each. Unlike other, nation-specific camos, these special textures can be applied to absolutely any tank.

Where can I check the new prices?

Right in the game client.

New Mechanics

Can I customize the likes of the Defender and Patriot?

No, customization remains unavailable for these tanks.

How does camo work? Is it one item?

Camo is now applied separately to a vehicle’s hull, turret, and gun. A camouflage set for one season consists of three skins. You can customize your tank using skins from different sets. Also, you can adjust the camo sizes for hull, turret, and gun choosing from small, normal, and large.

What about the camo bonus?

It works just the way it did before 9.21. Simply apply a camo to the hull to decrease the enemy’s view range around your tank.

Do I need to get a tank fully covered with camo to get the disguise bonus?

No, covering a tank’s hull is enough.

How many camo skins do I need for a turretless tank?

Two: one for the hull and another for the gun.

What is the difference between historically accurate and non-historical paint?

Having bought a can of non-historical paint, you can apply it for any season (one can per module). Historical paint is a whole other thing. With it, you need to buy paint separately for each season.

I purchased and applied a visual effect, but nothing happened. What’s wrong?

Check your graphic settings. Visual effects aren’t visible if these are set at “Low.” If that’s the case, you’ll see a notification suggesting that you change settings. Change them and check it’s visible now.

Style Sets

How often are you going to add new styles?

It depends on many factors, but we have plans to produce many styles during next year.

Can I somehow modify monotone camouflages?

Yes, you can adjust the scale of spots in camouflage. Also, tweaking the base color changes how the camouflage looks.

Can I create my style, save it, and apply to other tanks?

There’s no such option at the moment, but we’ll consider adding it in the future.

Can I edit the purchased style?

No, there’s no such option at the moment.

I want to apply the same emblem for all seasons. Do I get charged for one item?

No, emblems are priced per item. If you buy one item, you can only apply it once. So, you need three of them for three seasons.

Will I be able to zoom in on a customization element?

Yes.

Can I use a style I purchased with Gold for all tiers like the rental style?

No, it’s available only for tier VIII Premium tanks and all tier X vehicles.

What’s the difference between camouflage and a rental style?

Rental style gets you full camouflage for all seasons.

Can I sell the remaining battles in my rental style or sell part of the style?

No.

Visibility

I applied a customization, but my friends don’t see it?

The checkbox “Hide non-historic elements” is checked by default. Tell your friends to un-check it in the settings (“General” tab) to make your design visible for them

“Hide non-historic elements” is checked, but my customization items are historically accurate. Why are they not visible?

Most likely, at least one item you applied is not historical, which is enough to make all of them invisible. Please double-check and replace the non-historical item with an alternative to make your design visible for everyone.

How do I know whether customization elements are historically accurate or not?

Check the item description. There’s a special icon and extra information on each item there.

What will happen if I remove paint from a tank?

When you remove paint, it gets moved to Depot.