Ticketing company Eventopia has fought back at claims that they're the "scumbags" who caused Soundwave 2016 to collapse, and asked AJ Maddah to show them the money.

Eventopia has demanded that festival boss AJ Maddah return advances from ticket proceeds - so they can begin refunding burnt punters.

Speaking to triple j, Eventopia General Manager Martin Curnow says the ticketing agency has today sent a letter of demand to AJ Maddah, requesting the return of money so that they can begin refunding customers. It comes a day after AJ Maddah announced the cancellation of Soundwave.

"The customers’ money, the people that have bought tickets to Soundwave, is with AJ Maddah."

"AJ is not saying that we have the money, and AJ is very aware of the payment processes, and the payments that have been made."

It's still unclear whether Soundwave customers, who have forked out $185 for the festival scheduled next month, will see their money refunded or not.

Skip Twitter Tweet FireFox NVDA users - To access the following content, press 'M' to enter the iFrame. Hands up if you doubt you'll ever get a refund for your Soundwave ticket *raises both hands* Fuuuuuuuck — Technicolour Lion (@LadyCyanide) December 17, 2015

Skip Twitter Tweet FireFox NVDA users - To access the following content, press 'M' to enter the iFrame. End of an era for #Soundwave... Such a shame. Good luck to everyone trying to get a refund. Might be a long slog. #SadTimes — Jarryd Watson (@_ultramegaman_) December 17, 2015

Skip Twitter Tweet FireFox NVDA users - To access the following content, press 'M' to enter the iFrame. @Keshniifi What a bother to just get our or refund. I am down $200. Shame Soundwave has come to this. — Sara (@dynamo_77) December 17, 2015

Skip Twitter Tweet FireFox NVDA users - To access the following content, press 'M' to enter the iFrame. @iamnotshouting hey, just wondering what happens if our insurance won't refund our flights for soundwave? I forked out for 2 shows :( — Marienne (@_MusicalMonster) December 17, 2015

Skip Twitter Tweet FireFox NVDA users - To access the following content, press 'M' to enter the iFrame. If you think you're getting a refund on your Soundwave ticket, you might be horribly wrong! Nice work, AJ... — Sir Splash (@miltrain) December 17, 2015

Skip Twitter Tweet FireFox NVDA users - To access the following content, press 'M' to enter the iFrame. : Nobody's getting a refund, the Soundwave owner owes alot of $$$. So forget it — Ringo ReaCo Ovo (@Supreme_ReaCo) December 17, 2015

Skip Twitter Tweet FireFox NVDA users - To access the following content, press 'M' to enter the iFrame. @eventopia if you do not refund the soundwave money i will go to current affair over this. — Damien (@1988_damien) December 17, 2015

Eventopia wrote to Soundwave customers yesterday afternoon, claiming the ball was in Soundwave's court for refunding tickets.

"Throughout the onsale period, Eventopia complied with all of its obligations under its ticketing services agreement with the Soundwave Festival Promoter, Hounds of Hell Pty Ltd. In line with our ticketing sales agreement, the Festival Promoter is responsible for all ticketing funds that were advanced, and is directly liable to all ticket purchasers for issuing customer refunds.

On Twitter, AJ Maddah didn’t seem too impressed with Eventopia's approach.

Skip Twitter Tweet FireFox NVDA users - To access the following content, press 'M' to enter the iFrame. SEVEN HUNDRED MILLION DOLLAR CORPORATION trying to get out of refunding fans and heaping it on broke promoter via dirt tactics. #LifeIsGrand — AJ (@iamnotshouting) December 17, 2015

Skip Twitter Tweet FireFox NVDA users - To access the following content, press 'M' to enter the iFrame. Eventopia/Ticketek have allegedly set up a troll account of their own in order to shirk their responsibility to ticket buyers. #Classy — AJ (@iamnotshouting) December 17, 2015

To make things more complicated, Soundwave's previous operating company was placed in voluntary administration in September with up to $7 million owed creditors. The plan had been to use ticket proceeds from Soundwave 2016 festival to pay off these debts.

The collapse of the festival now throws these plans in doubt. It is not clear who is first in line to get repaid - the people who paid for the tickets, or the unpaid creditors.

Show me the money

While both Eventopia and Soundwave stay mum on how or if refunds will be issued to customers, AJ Maddah proposed one potential solution to punters - raise a disputed transaction with your credit card’s issuer.

Skip Twitter Tweet FireFox NVDA users - To access the following content, press 'M' to enter the iFrame. Here's an idea: Contact your credit card supplier and have them refund the transaction. Quickest way to get it done #SW16 — AJ (@iamnotshouting) December 17, 2015

But not everyone's convinced Maddah's advice will work - and are asking for refunds from Soundwave directly instead.

Skip Twitter Tweet FireFox NVDA users - To access the following content, press 'M' to enter the iFrame. @iamnotshouting banks wont do that, as its a cleared transaction — Brad Ralph (@BradBeauJordyn) December 17, 2015

Skip Twitter Tweet FireFox NVDA users - To access the following content, press 'M' to enter the iFrame. @AussiePeteC @iamnotshouting you can't contest after 60 days , so that rules out sws . Unless you have buyer protection — Stephen Holloway (@steveholloway72) December 17, 2015

Skip Twitter Tweet FireFox NVDA users - To access the following content, press 'M' to enter the iFrame. @iamnotshouting that's not how it works. They raise a dispute to collect the funds from merch bank. After resolution. Just refund us! — Hales (@_Hales_) December 17, 2015

Skip Twitter Tweet FireFox NVDA users - To access the following content, press 'M' to enter the iFrame. .@iamnotshouting way too long ago for most people mate. Not that simple. — Lachlan McDougall (@lrjsm) December 17, 2015

Hack have contacted AJ Maddah for comment.

Are you trying to get a refund for Soundwave 2016 tickets? Hit us up in the comments.