Guns N' Roses reps are denying the band clamped down on a fan's lighthearted attempt to honor Izzy Stradlin at a recent show — but she insists the incident was no innocent misunderstanding.

The fan in question, Caroline Campos, went to the group's July 9 show in Nashville, and decided to pay tribute to the absent Stradlin by making a "Where's Izzy?" sign — which, as she's pointed out, is also a callback to a moment in the video for their hit "Don't Cry." She held up the sign when drummer Steven Adler took the stage for a couple of songs, and at first, she thought her gesture had been taken in the spirit it was intended.

"I held up my sign with cheers from most of the people in my section," Campos wrote on Facebook. "Axl [Rose] looked at my sign and started laughing and said 'That's a good question!' He seemed to appreciate the sign. I put the sign away during actual performances so I wouldn't block the people behind me, only held it up between songs when the lights came on."

But shortly thereafter, Campos said her section was "swarmed" with security and crew members searching for the sign. "Eventually, they made it to the row behind me and saw the sign tucked under my chair," she wrote. "A guy in jeans and a black shirt tapped my shoulder and said 'Is that your sign? You need to give it to me.' I said 'Why? Who are you?' He showed a badge and said, 'I'm with the band, and they've asked for the sign to be removed.'"

A GNR rep told Ultimate Guitar that there must have been some missed communication, insisting, "GN'R would never make this request! Izzy is family!" Campos, however, is sticking to her story; in fact, she's pinpointed band associate Fernando Lebeis as the culprit.

"While it's totally possible they had nothing to do with it directly, someone sent me a message that it was 'probably Fernando,'" she told Classic Rock Magazine. "I Googled 'Fernando Lebeis' and immediately recognized him. I don't want anything out of this except to tell the story of a disappointed fan and to say I am not lying. I have no reason to."

Whatever really happened, Campos says the incident cast a pall over a highly anticipated — and expensive — night out for her and her husband. "I do want to try to convey that the sign wasn't meant to be rude or malicious to the band, especially Richard Fortus," she added. "Asking 'Where's Izzy' is not meant to insult Fortus any more than cheering for drummer Steven Adler would convey anything negative about Frank Ferrer. My husband and I paid a lot of money and drove a long way to see the band. I'm just so disappointed it happened. But I thought they all put on a great show, including Fortus."