Frequently asked questions

?:0: attempt to index field media/logged_in_user (a nil value)

Instagram has updated their protocol in start of September, which caused a little old bug triggering a fatal error. please download the latest version of the plugin (currently 0.6.1592), which should fix the issue.

HTTP 408 error (request timeout)

This issue has been fixed in plugin version 0.6.1592, please download the latest version.

Help, I don't know what or where Publish Services are

This video tutorial is helpful way to get you started, it includes installation, setting up and publishing.

login_required

The plugin session is no longer valid, please go to publish settings, logout and then login again.

How to use Facebook login

Plugin does not support logging in with a Facebook login yet, you need to authenticate with a password. If you don't have a password, there is a forgot password option in Instagram app's Add Account screen, where you can create a new password.

"Please update your Instagram app to continue posting"

Some users have reported this error on publish, and that the error goes away if they remove hashtags and/or usertags from the photo. I'm investigating the issue, but I have not yet managed to reproduce the issue with my account.

Re-Publish

If you modify photo after publishing, the photos go to "Modified Photos to Re-Publish" state. Since it is not possible to replace a photo in Instagram, the photo content is not actually updated from this state. Since plugin version 0.5.1435, the plugin does update caption on republish.



To publish photo again, you need to delete photo from collection, publish changes, add photo back, and publish again.

Curl error 7

This error indicates a connection error. Plugin does not use system-wide proxy settings, so if you need a proxy to connect to outside world, you need to configure HTTP Proxy settings in Lightroom Plugin Manager.

Curl error 60:

Are you using AVG security software? It intercepts the traffic, uses fake certicates and does not even understand protocol properly, so there is no way to make it work. Sorry.

Other media configure error: b'E3v4zLVnwi'

This recently started issue related to photo metadata should be fixed in version 0.6.1498