Some people buy from hearing aid specialists/dispensers or retail shops that are found in retail outlet stores. You can also buy hearing aids from an audiologist, a university-trained professional with a minimum of a Master's degree in Audiology. Dispensers may provide quality care and sometimes provide inexpensive devices. They usually do not have a variety of manufacturers to choose from and offer less sophisticated diagnostic testing. Audiologists are trained to recognize medical problems that would require a physician's care (i.e., infection, tumor, otosclerosis). In these cases, surgery may correct the problem, not a hearing aid.

OHSU offers a staff of certified audiologists only. We offer competitive pricing to make hearing aids affordable to most pocketbooks. You can make an appointment to discuss your hearing loss, obtain the latest information in hearing aid technology in a pressure-free medical setting. Your costs are discussed with you up front, and the fitting process is explained in detail during your consultation appointment.

Whether you choose to buy from a retail dispenser or an audiologist, make sure you know what type of technology you are buying and what is covered by the manufacturer's warranty. Educated consumers and patients will get more benefits when you find the right provider with the right products and services to meet your needs.