In order to deliver our exceptional care and education programme we place great emphasis on the staff who work with the children entrusted into our care.We are extremely proud of our established and professional team. Every member has been selected for their experience, qualifications, dedication and enthusiasm to making a positive difference to children’s lives. Our childcare is not an individual effort but a collaborative pursuit by people from rich cultural and diverse backgrounds. It is a team effort of roles and responsibilities that allows us to deliver a high standard of care and education.

Each creche is run by a qualified and experienced crèche Manager who is supported by the dedicated hands-on owners of Hyde & Seek Childcare. The manager guides an experienced team of room leaders and childcare practitioners.

All our staff are fully qualified, many to a degree level and we provide and encourage on-going professional development and training. Applicants undergo a rigorous recruitment process. All necessary and essential background checks are carried out, this includes police vetting and verbal verification of written references. We aim to have all our staff paediatric First Aid and Child Protection trained.

We want to make your child’s time at Hyde & Seek Childcare a happy experience. To ensure the best care for your child each child will be assigned a Key Carer. A Key Carer will be assigned to ensure the best care for your child.

The Key Carer

The Key Carer will build a bond with your child, this begins not with the child but rather by talking with you the parents. You will be asked to provide background information about your child in order to develop a “care plan” for them.

Using this information our Key Carers help our babies and children become settled quickly, and to feel confident and safe within their new surroundings. They build a warm loving bond with the children in their care and offer reassurance in a familiar and settled relationship. This bond will ensure the children feel loved, happy and secure which in turn will build their confidence and independence.

The Key Carer is also responsible for planning and carrying out activities with their children. During these activities they will carry out observation and assessment of the children. These are recorded and build up into your child’s individual “Learning Journal”.

We realise parents are the child’s main educators, the Key Carer will seek to form an ongoing partnership with parents in order to ensure continuity of care and education. The Key Carer will seek any relevant information from the parent when arriving at the crèche each day. At collection time the Key Carer will give a report on your child’s day and can tell you about all those little details and special moments.