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A Saskatoon emergency physician has won a prestigious award for his work improving patient flow in the city’s emergency rooms, including his role in coordinating medical care for survivors of the Humboldt Broncos bus crash.

Last month the Council of the College of Physicians and Surgeons of Saskatchewan awardedDr. Bruce Cload the Dr. Dennis A. Kendel Distinguished Service Award for his “outstanding contributions to physician leadership and to physician engagement in quality improvements in health care in Saskatchewan.”

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Photo by Liam Richards / Saskatoon StarPhoenix

The StarPhoenix sat down with Cload to discuss the award, his work and the science and art of running an emergency room.

This transcript contains questions and answers from two interviews with Dr. Cload. It has been edited for clarity and length.

Q: What are some things you’ve done to change the flow of patients in emergency rooms?

A: Imagine you’re working as an emergency physician. You’re at Royal University Hospital and then you’re at St. Paul’s, and then maybe you’re at City (Hospital) the next day. One thing we tried to do is standardize the equipment so it’s relatively the same at all sites — so you can find the same thing in the same place. That makes things faster and more efficient, and it means your equipment is the same no matter where you are.