Toronto Community Housing has announced plans to deploy more staff to reach out to vulnerable tenants and provide essential services in response to the COVID-19 outbreak.

On Friday, the agency said it would reassign additional staff members to reach out to tenants by phone and do wellness checks for all tenants who have been identified as vulnerable.

Help will be available for tenants who need assistance with tasks such as having food and medicine delivered. They can call TCH’s 24-hour Client Care Centre at 416-981-5500.

The agency said it was working with volunteer networks to make sure they can deliver food to tenants who need it, as well as with various partners, including health agencies and food back providers, to fill any gaps where organizations have had to cut back services due to social distancing and fewer volunteers.

TCH is asking all tenants who are self-isolating to report this to the agency so workers can take appropriate safety measures while still connecting people to the necessary supports and services.

Tenants can expect posters with updates to be posted in and around buildings. They will be translated into multiple languages.

Tenants can get more information at torontohousing.ca.