Filed on December 24, 2019 | Last updated on December 24, 2019 at 03.18 pm

The new rule will be applicable from Jan 1, 2020.

The UAE's telecommunications regulator (TRA) announced on Tuesday that customers will not have to pay more than a month's rental charges when prematurely cancelling a contract with their service provider.

"As of 1 January 2020, the customers won't have to pay for more than a month's rental charges when you prematurely exit the contract the service providers," the TRA tweeted.