@akula34, I understand the purpose of those organizations and think they are necessary for protecting consumers from fraudulent companies. I don’t think WayTools is one of those companies. I think they may be guilty of underestimating the number of problems they would encounter when taking a small device with a ton of sensors and magnets in a very tiny package to production volumes as well as issues that arise when introducing that device to a broader set of users with a broader set of use cases and typing styles. I think they are guilty of not providing a level of status that would let their customers know what they are facing. I think they are guilty of providing very poor estimates and projected shipping dates. Until they stop working on the product and disappear, I don’t think they are guilty of fraud.

They have shipped devices to a test group and that test group has confirmed that the product is real. There have been issues reported during testing and issues corrected. Testing is ongoing. There are still some issues being reported. Not sure if any of them will hold up shipping but, but they could. Barring that, I believe shipping will begin soon.

So, if WayTools is already doing their best to resolve issues with the product and get it shipped as fast as they can, how do these actions help the customers again? Will the BBB and FTC make them post status on their own forum? Will they make WayTools refund everyone, causing foreign customers to incure conversion fees and rate differences now and again when they repurchase when the product is ready to ship? Are you hoping they will fine WayTools and put them out of business? Are you a lawyer hoping to profit from all this? What are you hoping to gain? Please be honest about your intentions.

Since you are assuming no one will get a keyboard in the next 6 months, distracting them with legal action is not going to matter much in getting the product out the door, in you reasoning, right?