SAN JOSE — A person was killed when he or she either fell or jumped from a six-floor parking garage at Santana Row Saturday afternoon, just as the evening crowds were arriving.

San Jose police responded and cordoned off the garage. But traffic was still allowed to pass along the mall’s main road, said Aqueed Ahmad, a supervisor at the Lavazza Expression coffee shop across the street from the garage and the adjacent Best Buy.

A body covered by a yellow tarp was still visible early Saturday night. A van from the Santa Clara County Coroner’s Office was also on the scene.

“I heard someone either fell or jumped off the top of the garage,” Ahmad said shortly after the incident, which he said occurred just after 5 p.m. “There are a lot of police and people standing around, and they’re directing cars away from the parking garage.”

Mickey Papillon, Santana Row’s general manager, referred a reporter to police for comment.

A San Jose police spokeswoman did not immediately return calls.

Contact Patrick May at 408-920-5689 or follow him at Twitter.com/patmaymerc