Photos are in the order. So, what happened was i used analog changer that basically give you skin for your joysticks as you can see. I did this because i thought it would be cool to have roses in my screen when i use Gusion valentine theme skin. Next day i realized i got banned so i contact them. They told me the reason, so i explicitly said i didnt know and i wont run it again. And the second time i replied them because my second question, which is question about KOF event that pretty upset me that still hasnt been answered. They replied to me with "you cheated, so banned, thank you." I am very confused here will they ever going to answer my second question that hasnt been answered or denied to be answered? And the second time i replied i didnt said anything about my account being banned. Answer i have received from them kind of tells me customer service care didnt even read my email all the way and just answered with no concerns. I neef help i am very confused and upset as a player of this game.