No matter who you work with, you’re bound to come across people who are difficult. Filming can be stressful and tensions are often high. We’ve put together some tips you can follow so if and when someone is hard to handle, you won’t lose your cool.

1. Listen to their grievances

Sometimes, people are being “difficult” because they have a legitimate complaint that needs resolving and they don’t know a better way. If this arises, take a moment and then ask them what the problem is. By solving problems, you’re building their trust and they’ll be less likely to cause a scene in the future. If they know they can just come to you to get things sorted out, they’ll do so next time instead of disrupting your shoot. Your crew will also respect you more, as they’ll see you’re capable of taking matters into your own hands.

2. Talk things through calmly

When someone makes a mistake, the worst thing to do is to make a scene. If someone makes a screw-up, try to move on and get something else done while they get things under control. If things start to be more of a problem, calmly take the person aside and do what we suggested above: talk to them and find out what’s going on. Instead of yelling, find a way past issues and you’ll find things get fixed faster.

3. Come up with unique solutions for your situation

Every day on a film shoot is different, and solutions which might work on one day, might not fit the next. It pays to be able to come up with creative solutions to problems and to think on your feet. That way, you’ll be able to move past whatever might come up. For example, if someone comes late every day, you might alter their call time to be earlier instead of causing a scene and risking them walking out. The more open you are, the more you’ll find yourself able to cope with anything.

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