Fluffypankakes ,

Brother-in-law bought us a cortana speaker a year and a half ago and set it up with his own microsoft account for whatever reason. I had previously downloaded this app (over a year ago) and tried to log in with my existing microsoft account. It did not let me log in, I tried everything, but ended up deleting the app. I just redownloaded to give it another shot only to find the microsoft account I had previously tried to use was already signed in once the app installed. However, I have been trying to switch to a different microsoft account, and the app will not let me. I have closed and reopened the app several times. Sometimes it will prompt me to “sign in,” but when I press the button, nothing happens at all. Other times when I reopen the app, it recognizes me as already signed in with my old microsoft account. When I then go to sign myself out, the same thing happens. I click sign out and nothing happens. Every now and then when I click sign out, it will bump me back a page, but it won’t sign me out. Terrible app.