Have questions about your stimulus check? The U.S. government has begun delivering Economic Impact Payments, otherwise known as stimulus checks, to eligible Americans. These direct cash payments are for financial relief during the coronavirus pandemic. Part one of this video will cover where to find government information about your eligibility, and the amount and timing of your payment. Part two will cover how Bank of America clients can access direct deposits and deposit paper checks once they’ve been released by the Internal Revenue Service, or IRS. PART ONE: How to find government information about your stimulus payment. The IRS is responsible for determining the eligibility, timing, amount and distribution of the Economic Impact Payments. Banks, including Bank of America do not play a role in this determination process. The IRS has stated that funds will be distributed two ways: via check or direct deposit over the coming months. For most people, payments will be deposited directly into the bank account the IRS has on file. It’s typically the same bank account that they have most recently used to receive a tax refund or monthly Social Security payment. Others will receive paper checks in the mail from the government, at the address that the IRS has on file. Bank of America cannot and does not provide personal account or address information to the IRS. Banks, including Bank of America also cannot access information about eligibility, payment amount or timing. Our financial center and contact center associates do not have access to this information. Visit IRS.gov for information about the Get My Payment tool, where you can check payment status and your direct deposit information. PART TWO: How Bank of America clients can access payments once they’ve been released by the IRS. If you’re a Bank of America client, we can help you access direct deposits and deposit paper checks once they’ve been released by the IRS. Here’s how. If you don’t have it, download our Mobile Banking App so you can monitor your account. If you are receiving the money by direct deposit, ask Erica to set up a direct deposit account alert. Then you’ll be notified when direct deposits post to your account. Or, you can monitor your accounts with Online Banking. Go to “Help & Support” in Online Banking to set up a direct deposit account alert. If you are receiving payment by check, you can deposit your check quickly and right from home using the Mobile Banking app, and get immediate confirmation. You can also deposit your check in the nearest ATM. If for any reason to need to visit a financial center, we encourage you to follow current CDC guidelines. You can find the nearest ATM and financial center hours in the Mobile App or Online Banking. Visit bankofamerica.com/HelpfulResources for frequently asked questions including how to deposit a check on the Bank of America Mobile App. Disclosure: Mobile Check Deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply. In the Mobile Banking app menu, select Deposit Checks, then help for details and other terms and conditions. Message and data rates may apply. The mobile feature, Erica, is only available in the English language. This feature requires that you download the latest version of the Mobile Banking app and is only available for select mobile devices. Message and data rates apply. Sequences shortened. Screen images simulated. Mobile Banking requires that you download the Mobile Banking app and is only available for select mobile devices. Message and data rates may apply. You may elect to receive alerts via text or email. Bank of America does not charge for this service but your mobile carrier’s message and data rates may apply. Delivery of alerts may be affected or delayed by your mobile carrier’s coverage. Bank of America, N.A., Member FDIC. Equal Housing Lender. © 2020 Bank of America Corporation. 3044827