Freda Jackson, 81, says that she was left in tears at the end of her two-week holiday to the popular Alicante destination.

And she believes that Spanish people should holiday in other destinations in the country instead of Benidorm.

The pensioner told The Mirror: ‘The hotel was full of Spanish holidaymakers and they really got on our nerves because they were just so rude.

Thomas Cook have offered compensation

‘One evening a Spanish guy nearly knocked me flying and he just walked off without even apologising.

‘The entertainment in the hotel was all focused and catered for the Spanish - why can’t the Spanish go somewhere else for their holidays?’

The Grandmother-of-six booked to stay at the Poseidon Playa, which is just on the outskirts of Benidorm - which is a popular tourist destination with British holidaymakers.

She and a 61-year-old friend paid £1,133 for the trip and she is demanding a refund from travel agents Thomas Cook.

The pair were not notified that their flights had been changed and were given a room on the 14th floor despite requesting ground floor access.

Frida described her dream holiday as being ‘totally ruined’ as well as being a disaster from ‘start to finish’.

Thomas Cook initially offered her £75 holiday voucher as compensation but then they made an improved offer of £566 to be split between her and her friend after the initial offer was turned down.

She says she has yet to respond to the second offer from Thomas Cook.

A Thomas Cook spokesman said: ‘Due to a system error Ms Jackson was not informed of a change to her flights until six days before departure.

‘We are very sorry for the inconvenience this caused and are investigating to make sure it doesn’t happen again.