NOC Services for Hosting Companies by qualified and experienced NOC Engineers

A Web Hosting company always feels the pressure of providing prompt and quality support. To stay ahead of the competitors and make your brand, a trusted brand in the hosting industry is to provide easily accessible and quick support to your customers through multiple channels when they need it the most.

Most of the businesses make changes to their hosted applications during the night hours to avoid downtime during the business hours, and that is when they seek qualified web hosting services and tech support services from their hosting company. OffsiteNOC can help you extend your hosting support 24x7.

OffsiteNOC is supporting hosting companies since last 8 years. Many of our clients felt the pressure of providing tier 2 and tier 3 support services to their clients during odd hours. That is why they choose us to extend their quality support during the hours when some of their biggest clients needed.

Help Desk Support You can extend your helpdesk by creating our team access to your existing helpdesk system, we will work behind the scenes. Our team will be an extension to your support team. Phone Support Many times a customer may need fast support over the phone to get immediate assistance. OffiteNOC can help extending your phone support. Live Chat support Extend Live chat support for clients who need immediate support over chat instead of multiple follow-ups over email.

Why risk your business? Choose OffisteNOC for Graveyard shift support:

A survey by Circadian Technologies shows that graveyard shift workers cost a steep $206 billion annually to the companies.

Graveyard-shift workers are prone to make 5x more serious mistakes

Graveyard-shift workers are 20% more like to suffer from costly diseases and disorders.

Provide more attentive and more reliable web hosting services and technical support to your clients by outsourcing graveyard shift support to OffSiteNOC. Due to time difference our engineers will work during the day and be more productive and more effective than a person working on night shift.