Half of Australia's broadband customers feel they are paying too much for the service but a third are reluctant to search for a wallet-friendly deal, new research shows.

A survey of 2200 consumers by research firm Canstar Blue found Australians are paying $70 a month on average for home broadband connection. Thirty per cent said they wanted to switch providers but considered the process too daunting.

Lines crossed: study shows consumers often don't get what they wanted from their broadband but are reluctant to change.

"Most of us simply couldn't do without internet access for just a couple of days, so we're desperate to get connected as quickly as possible," said spokesman Simon Downes.

"This could mean people get locked into one or two-year plans that don't necessarily offer them value for money, paying hundreds of dollars a year more."