Sorry about the Vertical Video, it flips halfway through.This old dude was chewing out the clerk at MSY, our local PC parts store. The clerk offers to send the PC away for repairs but Mr Angry wants him to exchange it for a brand new one, or his money back. When told that wasn't going to happen he threatens the clerk with consumer affairs and lawyers. The same clerk exchanged a 2 month old 4TB HDD for me when it died in my NAS, with no questions asked. Some people don't understand how far a little politeness goes.