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The transit agency’s manager of buses apologized to riders for chronic breakdowns that have resulted in a cutback of service with not enough working buses to meet posted schedules.

“The first thing to say is I’m sorry to the customers,” the Société de transport de Montréal’s executive director of buses, Renée Amilcar, told the Montreal Gazette in an interview at her office this week.

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“I’m in charge of the service, and I’m an ambassador because I use it, and I would say we’re working very, very hard to correct the situation. Yes, it’s going badly now, but it’s so that it will be better in the future.”

In recent weeks, breakdowns within the STM’s aging bus fleet have become so frequent that the agency doesn’t have enough working buses to meet its posted schedules for the morning rush hour.