And she feels quite protective towards her clientele: “One of my little pensioners came in here, and she didn’t look well. She had just run into some cyclists — three abreast — and had tried to overtake, but they wouldn’t move at all. Eventually she found an opening, and as she went past, they spat at her. She was really shaken. The spit was still on the car. It’s not just rude. I think that is the epitome of loutishness.”