About Gladys Defrancisco

Founder & President of Multilanguage Services, Inc.

A native of Colombia, South America, Ms. Defrancisco received her formal education and began her professional career in Bogota before coming to the United States. It was in in Michigan that she founded her first company, Español Exclusivamente (Exclusively Spanish). This company was intended to capitalize on her expertise and finesse in her native tongue and her deep understanding of the need for cultural sensitivity in communication.

Very quickly word spread of the quality instruction and translation services provided by Ms. Defrancisco in Spanish. Individuals and businesses were enjoying benefits from the instruction provided by Español Exclusivamente. This invaluable experience confirmed Ms. Defrancisco’s belief that culturally sensitive language translation and interpretation services were needed in all languages.

Increased client inquiries requesting culturally competent services in other languages was a motivating factor for the creation of Multilanguage Services, Inc. The existence of this company is to ensure clients of their ability to broaden their reach and build their business by simply bridging the language gap.

Gladys volunteers her time in the Hispanic community in southwest Detroit through motivational talks, pro bono services, and by encouraging Latinas to pursue careers and entrepreneurial paths in intercultural communication. Most importantly, she encourages others to share in her philosophy that diversity should be celebrated by practicing sensitivity and acceptance.