If I could give this company a zero I certainly would. My family has been avid players of COD Modern Warfare. Their platform is Xbox. It's unbelievable the lack of customer service this company displays. My 16 year old turned on his Xbox and started up modern warfare only to get a black screen then asked him to re-enter his username and password *** activision only to be advised it was not correct. We tried to do a password ***** but the email never came because the account was hacked and they changed the email on file. Tried reaching out to customer service via their website and to no avail was not able to connect to anyone. They do not even have a phone number for support. Reached out via Twitter and still nothing. I see them still actively posting content but still will not help the paying customers. Someone needs to speak up and start helping all of these people who are going through the same thing. Update the security on the platforms. Start responding to the thousands of support requests.