Plan on teaming up with family and friends to take on Attendee Preregistration? Wondering about the new badge shipping policy? If so, we have some important information for you below. We’ve also thrown in a few more frequently asked questions for good measure because you can never be too prepared!

Q: I am eligible for Attendee Preregistration and want to purchase a badge for my spouse, but they did not attend Comic-Con International 2015. Can I purchase a badge for them during my registration session?

A: No. Only those who are eligible for Attendee Preregistration can purchase a badge during Saturday’s sale. To be eligible, you had to validate your Comic-Con 2015 Badge Number by September 15, 2015.

Q: I am buying badges for my friends. Can we each use our own credit card for purchase? Do you accept PayPal or debit cards?

A: Unfortunately we can only accept one form of payment at checkout. Comic-Con accepts Visa, MasterCard, and American Express only. If your debit card has a Visa or MasterCard logo, it is a valid form of payment. We do not accept PayPal.

Q: I did not update my address prior to the sale. Now that you are mailing out badges, what should I do?

A: During the check out process, you will have the opportunity to enter your desired shipping address. All badges purchased during your registration session will be shipped to the address that you enter during check out, not the address on your Comic-Con Member ID account. You should still update your address on your Member ID account once the sale is over to ensure you get important post mail correspondence from Comic-Con.

Q: Can I purchase badges for first time attendees during Attendee Preregistration?

A: No. You cannot purchase a badge for a first time attendee or someone who is not eligible for Attendee Preregistration.

Q: Can I share my registration code with a friend?

A: We don’t recommend doing that! A registration code may only be redeemed for one entry into the waiting room. Whoever uses the registration code last will be the only person allowed to enter.

This means that if you enter your registration code and gain access to the waiting room, and then you give your registration code to a friend to gain access, your session will expire and you will be kicked out of the waiting room. Your friend’s device and browser will be authorized and you will be left out in the cold. Just don’t risk it!

Q: My husband and I have our own registration codes and laptops, but share the same IP address. Does this mean only one of us can enter the waiting room?

A: No. You may use multiple computers or devices from the same IP address.

Q: My son is currently 17 but will be 18 by July 21, 2016. Does he need to purchase an adult or junior badge?

A: Your son can attend Comic-Con 2016 as a junior. Your Member Type (adult, junior, or senior) is determined by your age on the date you purchased your badge.

Q: I don't have my Comic-Con 2015 Badge Number anymore. Can you send it to me?

A: You do not need your Comic-Con 2015 Badge Number for Attendee Preregistration! You will need your personal registration code to access the waiting room. To find your registration code, please log in to your Member ID account and select the “Registration Info” tab. Remember, you are not eligible to participate in Comic-Con 2016 Attendee Preregistration if you did not validate your Comic-Con 2015 Badge Number by September 15, 2015.

Q: I have an appointment at 10:00 AM Pacific Standard Time (PST) on Saturday, November 14, 2015. Will you show my number in line in the waiting room so I can quit the sale if I have no chance at getting a badge?

A: Unfortunately we are unable to show your place in line because there is no virtual “line.” The “line” was removed and we now use the random selection process. Members are randomly selected in groups from the waiting room for their registration sessions. Not only are you assigned randomly to a group, but those inside the group are sorted at random. (That’s a lot of randomness!)

Q: What time do I need to enter the waiting room? Is it 8:00 AM or 9:00 AM Pacific Standard Time (PST)?

A: The Expo Logic Registration waiting room will open at 8:00 AM PST for registration code entry. However, you do not need to arrive at 8:00 AM PST to participate. Sleep in! Take your time! Watch an episode of Hand of God on Amazon!

You do not need to arrive to the waiting room until about 15 minutes prior to 9:00 AM PST. Arriving early to the waiting room does not give you an advantage, so save yourself the wait and arrive shortly before 9:00 AM PST.

That said, please keep in mind that the waiting room will close at 9:00 AM PST sharp. You must arrive prior to 9:00 AM PST to participate in Attendee Preregistration.

Q: How do I update my name if the Member ID system is closed and I'm participating in Attendee Preregistration?

A: Please contact Comic-Con following the badge sale and we will assist you with a name change. You can use the “Contact Us” feature once you have logged in to your Member ID account.

Q: I am an international attendee, but I am participating in a badge buying group with some United States residents. If I am selected for a registration session, can I enter their U.S. address instead of mine?

A: If you are an international attendee and wish to have your badges shipped to a U.S. address, simply enter the U.S. address during the check out process.

Q: I am an international attendee. What do I put in the shipping address field since you cannot ship to an international address?

A: You should still enter your international address in the shipping address field. This will not cause your transaction to fail.

Q: Why can’t you ship badges to international attendees?

A: After researching our options, concerns about mail delays and shipping times to an international address prompted us to limit shipping to U.S. addresses only. We will continue to research international shipping options in the future.

Q: Won’t sending out badges increase scalping?

A: Comic-Con has always taken a very active role in monitoring scalping activity both online and onsite. We have discovered that the majority of badges being sold on the after market are counterfeit. The Comic-Con Member ID system and the high level of demand make it very difficult for scalpers to purchase more than a couple of badges, so unscrupulous sellers have resorted to creating their own. RFID technology will help us eliminate the counterfeit badges that are being sold to unsuspecting customers, and will also allow us to “turn off” RFID badges that were stolen, lost, or undelivered.

Comic-Con badges will continue to be printed with your full name, and you may be asked to show photo identification that matches the name on your badge when you arrive.