GO Transit has retired its mobile app in favour of its mobile website for smartphone users.

The app, developed in conjunction with the Digital Media Zone at Ryerson University, was launched in 2011. It had technical issues that couldn’t be resolved without “significant” work, said Metrolinx spokeswoman Anne Marie Aikins.

Meantime, GO had already launched a mobile website which, unlike the app, is suitable for virtually every device.

Aikins advised riders to save the site to their phones to check schedules, service advisories, fares and other information. The Triplinx trip planner is also available on the GO site for riders trying to plot their journey.

GO riders can also sign up for On the GO alerts.

Metrolinx told riders a few weeks ago that it was retiring the app but some are reluctant to change.

“(The mobile site) does require behaviour change from people and we know that causes some angst. It’s new and they have to learn something different but it was designed for that purpose,” she said.

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