1.0 star rating

This is the most insensitive company I've ever dealt with... like the average American family, I had to move because I got a better job opportunity in another state. When I called Slomins to bring my security system with me I was notified that they don't service the state I was moving to. I was sad I couldn't keep them but unfortunately life goes on. At this point they have the nerve to tell me that since I signed their ridiculous 5 yr contract I had to pay them the remaining balance on the contract! I spoke about moving and to Verizonwho is in a similar situation and they don't service the i moced to but they, being a reputable company, understood and simply asked me for proof. Slomin's on the other hand had the worse attitude on the phone and the several managers i spoke to simply said "Its not their fault I'm moving"!



Its crazy how accommodating they are when they want your business but how unreasonable they are when it comes to service. I would NEVER recommend this company to anyone !!! Stay away from this bait and switch company and go with someone who is more customer oriented. And to think I actually wanted to keep their services after 8 yrs... never again