Bitcoin Solutions, a Canadian brokerage, is going to sue Robocoin to get a refund of the money paid for a bitcoin ATM that was never delivered.

The company announced its decision to go to court in a post on Reddit:

“If you need a refresher, we paid for an ATM 19 MONTHS AGO and still do not have it. Jordan (CEO) will no longer take our calls or answer our texts/emails. Unfortunately, this needs to go to court.”

In January 2014, Bitcoin Solutions’ CEO Adam O’Brian ordered an ATM machine from Robocoin and expected it to be shipped by February 7th. According to the screenshot of the correspondence between O’Brian and Robocoin’s CEO Jordan Kelly, the ATM manufacturer continually postponed the delivery. After 19 months of waiting, Bitcoin Solutions still didn’t receive the ATM.

After another series of delays, Kelly agreed to refund the full price of the purchase, even though this was against the company policy. By March 2015, the company refunded only $15,000 from the received total of $25,000. All attempts to get the rest of the money back were unsuccessful. O’Brien said, that the last time he heard from Kelly was in June.

As O’Brian told Coindesk , “this affected our company as we have had $25,000 USD sitting in Robocoin’s pocket for the last year and a half … without an ATM to show for it. In this tight cashflow business that is very difficult.”

It’s worth mentioning that Robocoin’s CEO threatened to keep the outstanding funds in case they “publicly impaired” the company’s reputation.

A former producer of bitcoin ATMs, Robocoin was recently rebranded as a cash transfer network Romit.

Daria Petushkova