The operator of Victoria’s first police assistance line has been confirmed, with 200 jobs to be created at a Ballarat call centre.

Police Minister Lisa Neville said Serco Citizen Services would set up and run the $210 million hotline, which would allow triple zero to be reserved for crimes that require an urgent response.

Police Minister Lisa Neville. Credit:AAP

“This will give all Victorians – no matter where they live – another way to report crime, suspicious behaviour or make general policing inquiries to keep communities safe,” Ms Neville said.

“We’re another step closer to delivering a world-class police and emergencies services hub in Ballarat, which will support hundreds of jobs and drive investment in the region.”