Do any of you disable your anti-virus software when playing X-Plane 11?

I am asking this because I am having an issue with the Carenado 690B. I purchased this aircraft on 22 June and have had to activate it 6 times already. The day before yesterday I was flying it without incident. Yesterday I noticed there was an update to XP11 (11.21). I started XP11 and selected the 690B and had to activate the aircraft. I've contacted Carenado again regarding this issue and am waiting for a response from then but when I contacted them before they advised to make sure that my XP11 folder was not system owned (it is not), to not use multiple network cards and to disable all network cards except one, not to use vpns when playing XP11 and to disable all anti virus software.



And this is the ONLY aircraft that I am having this issue with. I also sometimes get an error with this aircraft stating there is a problem with the VR config file. I do not use VR and have not configured it.