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A pub has been left counting the cost after their card machine was left on training mode over the bank holiday weekend.

The simple mistake meant they didn’t make a penny from card payments worth hundreds of pounds on one of their busiest days of the year.

The Holland Hotel in Llanfachraeth took over £600 in card payments on Saturday, but later realised none of the transactions had been processed because the machine was on training mode.

Owners Liz Mangan and her husband Stephen, are now appealing for customers to “be honest” and come forward if they made a card payment.

(Image: Gareth Wyn Williams)

Mrs Mangan said: “On Saturday, we accidentally left our card machine on training mode, which meant that all the payments of all the customers who paid by card that day didn’t get processed.

“We’ve lost out by over £600, which is obviously a massive blow for any small business.

“It would have been a blow whenever it happened, but to happen on a bank holiday weekend makes it that much worse.”

(Image: Gareth Wyn Williams)

The couple, who have a two-year-old son and previously ran the Jolly Sailor in Prestatyn, took over the Holland 18 months ago.

Following the introduction of a full food menu, its brewery funded a substantial revamp last year.

The Holland is the only pub in the village and attracts its fair share of tourists due to its location on the A5025, which connects the A55 to northern Anglesey and its many beaches.

Mrs Mangan added: “We’ve only managed to get £65 back so far, and have been told by the card and insurance companies that they can’t do anything to help.

“Staff at the Sail Loft in Amlwch have already given us a donation, which is an amazing gesture and we can’t thank them enough. Just a small business helping another out.

“All that we can ask for now is for people to be honest enough so that, once they notice the money hasn’t been taken from their accounts, they get in touch with us.”