Post by GimmeDat » Sun Jul 03, 2016 3:38 pm

victorjohn wrote: GimmeDat wrote: victorjohn wrote: I just got one! A neon red "Distant Raver" unit.



1: Mine also has quite a bit of background noise? Was this determined to be normal?



2: One thing I noticed, is I don't hear it if I am running the output direct to a pair of headphones. I'll sanity check that today, and also pick up a power supply from Radio Snack, because I'd like one anyway.



3: Is the noise something we just live with, or am I up for an adventure with customer support?

1: your best bet would be to upload a recording somewhere, and fellow microgranny users should be able to tell you if it is normal or not. if you use soundcloud, make sure you allow the file to be downloaded... otherwise we can only stream it with soundclouds compression



2: i don't have mine yet, but that doesn't sound right. there's an error somewhere I'd imagine, either user error or a hardware error ? better do a sanity double-check!



3: refer to 1 .... you should upload an audio demo or two





good luck : ) 1: your best bet would be to upload a recording somewhere, and fellow microgranny users should be able to tell you if it is normal or not. if you use soundcloud, make sure you allow the file to be downloaded... otherwise we can only stream it with soundclouds compression2: i don't have mine yet, but that doesn't sound right. there's an error somewhere I'd imagine, either user error or a hardware error ? better do a sanity double-check!3: refer to 1 .... you should upload an audio demo or twogood luck : ) Thanks for the suggestions. I look forward to your input when yours arrives. As it is, even if I uploaded some audio, you have nothing to compare yet. I'll get some audio demos up, if we can determine if that would even be useful? Thanks for the suggestions. I look forward to your input when yours arrives. As it is, even if I uploaded some audio, you have nothing to compare yet. I'll get some audio demos up, if we can determine if that would even be useful?

victorjohn wrote: It should be easy for MG owners to answer about the presence of line noise, without a demo. Its either there, and common, or most units sound clean and I have a dud.

victorjohn wrote: It seems other users have heard the noise, was just wondering how that ended up for them. I have an email into support, just waiting.



As to the issue with headphones vs mixer inputs at line level... there definitely could be problems there depending on how they set up the output impedance. At that point, it would be a design flaw, more than error on anyone's part.

victorjohn wrote: esread wrote: victorjohn wrote: Is the noise something we just live with, or am I up for an adventure with customer support? No reply from my latest attempt to contact them. They are sort of notorious in this department. I feel like I've noticed the line noise disappears when it is actively playing but I think it's just something we have to live with. Oh, and if you plug two MGs together the line noise is even worse! But if you fiddle with the output levels the line noise will intermittently disappear. But I do have to say I really love these devices. No reply from my latest attempt to contact them. They are sort of notorious in this department. I feel like I've noticed the line noise disappears when it is actively playing but I think it's just something we have to live with. Oh, and if you plug two MGs together the line noise is even worse! But if you fiddle with the output levels the line noise will intermittently disappear. But I do have to say I really love these devices. I figured this might be the way of things. My own guess is the output noise, given its very digital pattern, is a result of just how bit-crushed everything that goes through this machine truly becomes... but I was hoping we'd get a clear answer from HQ. I figured this might be the way of things. My own guess is the output noise, given its very digital pattern, is a result of just how bit-crushed everything that goes through this machine truly becomes... but I was hoping we'd get a clear answer from HQ.

so what if I don't have mine yet. maybe comprehension isn't your strong suit, but I said "fellow microgranny users should be able to tell you if it is normal or not" ... you realise of course that there are owners of microgrannies in this very thread, right ? it's not just me and you talking here.as for determining if uploading demo's would be useful ... well, it depends on how you define useful. do you want a definitive answer to your query or not ? if yes, I would say that it would be useful. for you at least.the microgranny is by its very nature lofi .... so without hearing what you are hearing, how is a fellow microgranny owner supposed to tell you - with any accuracy - if the noise you are hearing is normal or not ? it is a comparative process and you are providing nothing to compare with. Your noise levels could be worse than what is 'normal' for the microgranny. Even I can tell you, without having received mine yet, that noise on the microgranny is 'normal'. However, without being psychic, I can't tell you if the noise levels on YOUR unit are normal.not really interested in a debate on semantics, but if you think in the given context that there's a large enough difference between 'hardware error' and 'design flaw' to make a point of it... I can't help you.I think your expectation for definitive answers, either from users or from HQ, without providing audio demos is a bit far fetched. Though I'm sure many people can tell you 'noise on microgranny is normal' without hearing your unit. Maybe I'm insane, but in the same scenario I would rather they heard what I'm talking about before I would ask them to comment on whether it is normal or not.