Full disclosure: I was once a full-time freelance designer. And like many of you, I worked in Crew for some extra income. While I felt the platform ran well, I did have my fair share of frustrations with the app itself.

Things like:

Getting an error when adding a collaborator

Not being able to log out of my account when on mobile

My messages being duplicated

Having to download a file before previewing it

If I wasn’t bringing up some those issues with Kirill (my good buddy and then-product designer at Crew), we’d be discussing different design solutions for it.

That Facebook conversation was from a year ago and around the time that Crew tackled one of their most challenging product updates to date.

And while the results of that huge overhaul (dubbed ‘Big Bertha’) were impressive, they weren’t the be-all-end-all of Crew.

Right now, we’re in the process of redesigning the entire Crew experience with our community in mind. We’re calling it Dream Crew.

We’re reworking every flow across the website to bring you a faster and more responsive app with real-time everything.

Our goal is to have a platform that reflects your feedback, and continues to adapt to the challenges freelancers face today.

What can you expect from Dream Crew?

First off, a brand new layout.