Launch Pad Problems #84 - Oops Wrong Person

Building off of the practicle problem from LPP #83, this time it's about sending text messages to the wrong person. How do you fix this problem that too many of us have done in the past?

How do you balance user needs with solution impacts?

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Filetype: MP3 - Size: 2.75MB - Duration: 3:00 m (128 kbps 44100 Hz)