It has been a much longer journey than any of us had anticipated but the day has finally arrived when you can log into our new RialtoTrade.com platform and try out the fantastic new features and the greatly improved user interface.

Just one moment, please!

Before you rush over though, please read carefully the following IMPORTANT points:

1) Following user feedback all assets that were left on the old platform have been transferred into either the market making algorithm (MM/ARB algorithm assets) or into the US Dollar basket (AI bot assets). This includes any non invested assets, and offline MM/ARB profit, but not leftover profit from the Rialto.ai platform. Any profit remaining on the old platform was transferred into your new ETH wallets.

2) The new platform will operate without any fees for the first month, after which the fees will kick in on 1st April 2019. This will allow all users who wish to disinvest and withdraw their assets to do so without incurring any fees, but there are some important deadlines to consider.

The first round of disinvestments will have a cutoff time at 23:59 (CET) on Sunday 24th February 2019 and will be processed on Wednesday 27th February 2019.

Withdrawals from the wallets of up to US$ 5,000 are possible at any time, with larger amounts requiring admin approval and may therefore be somewhat delayed, depending on when they are made and our business hours.

3) You can login with the same user name and password as on the old platform and additionally you now have the option to enable 2-factor authentication, which we strongly recommend that you do.

4) If you come across any issues please first read through our FAQs and if you can’t find the answer there go ahead and contact us via our new support center at https://support.rialtotrade.com.

5) Only accounts which were eligible and KYC verified were migrated. If your account was not migrated it might be that it was not verified or that it was not eligible as per our terms of use (US citizens for example).

That’s all the basics covered, so now feel free to head on over to www.rialtotrade.com to try out our new platform.

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