A woman is dead after she jumped from the 17th floor of a downtown Birmingham hotel, authorities say.

The Jefferson County Coroner’s Office identified the victim as Katherine R. Fiorentino. She was 33, lived in Rehoboth, Massachusetts and was a flight attendant.

The incident happened at 11:21 p.m. Saturday at the Sheraton Birmingham Hotel on Richard Arrington Jr. Boulevard. Authorities said Fiorentino was staying at the hotel when other guests notified security that there was a white female acting erratically who had thrown her cell phone over a balcony wall.

See also: Flight attendant who died in jump from Birmingham hotel ‘cherished helping people'

Hotel security located the woman – now identified as Fiorentino – and were talking with her when she ran and jumped over the wall. She landed on a roof area of the second-floor lounge and was pronounced dead at 11:49 p.m.

No additional information was immediately available. The investigation is ongoing.

Here are suicide prevention resources available in Alabama:

Alabama Suicide Prevention and Resource Coalition

Crisis Center, Inc. (Birmingham)

Phone: (205) 323-7777

Kids Help Line: (205) 328-KIDS (5437)

Teen Link: (205) 328-LINK (5465)

Senior Talk Line: (205) 328-TALK (8255)

Crisis Services of North Alabama (Huntsville)

Phone: (256) 716-1000

Toll Free: (800) 691-8426

Lifelines/Family Counseling Center of Mobile

Phone: (251) 431-5111

Toll Free: (800) 293-1117