Be Kind - First Post

Direct from post

"An important announcement for customers impacted by the ongoing bushfire crisis:

NAB customers who have lost their homes can immediately access a $2000 grant to assist with their urgent needs such as food, clothing and temporary accommodation.

These funds will be deposited directly into customer accounts as early as next business day.

We have set up a dedicated phone line for those needing assistance. Please call us on 1300 683 106 to find out how to immediately access these grants.

This is part of a $1 Million Disaster Relief Fund that NAB has today announced to help people affected by fires across Australia.

NAB employees who have had to evacuate their homes can also access a $1000 grant.

Other measures available to assist customers include:

Suspending home loan repayments

Credit card and personal loan relief

Support to manage regional and agri banking facilities

We have made NAB’s Employee counselling and assistance program available to all affected customers

We’d again like to thank all our employees who are serving as volunteer fire fighters in this difficult time. NAB offers unlimited paid leave to emergency service volunteers, in addition to all other leave entitlements, and we thank them for their brave service - especially as some of them are themselves personally impacted by these fires.

Our Chief Customer Officer, Mike Baird, has been in regular contact with our bankers and staff on the ground in affected areas and today said:

“I have heard the grief in our bankers’ voices as they grapple with making sure our colleagues are safe and, at the same time, are dealing with the impact more broadly on their own communities.

There are horrific tales of lost homes, lost livelihoods and, most tragically, lost loved ones. Many families and businesses face an uncertain future and we want to do all we can.

Customers in need of support should visit their local branch or call our NAB Assist team on 1300 683 106.

In addition, any Australians who wish to donate to help Australian Red Cross’ support efforts in these communities can do so at any NAB Branch across Australia or by logging into NAB Internet Banking.”