FAQs

1. How long does it take to open an account?

Once we receive your signed forms and proper documents, your account will be opened within 24 working hours, assuming everything is in order. At any point of time you can check the status of your account by e-mailing us or calling us and any of your queries will be responded promptly.

2. What documents do you need?

You need to submit the following in order to open an account with us along with the Application form (for individuals):

PAN card (compulsory)

Address proof (ration card / passport / driving license, electricity/telephone bill)

Bank Statement

Demat Account Statement or slip (if any)*

Latest passport size photograph (one)

Non-individuals, please click here to get the full list of documents required to open an account.

*If you do not have a Demat account, you would also be required to open a Demat account to start trading.

3. Will you send someone to my house?

We try to make it convenient for you to open an account. I fyou cannot come to our office, we can try to send someone at your place to help you with the documentation process. However at certain locations we may not be able to send an advisor to distance or unavailability of staff. In such instance we can schedule a video chat on a convenient date and time, wherein our advisor will help you with the form and also conduct the mandatory in-person verification (IPV) to verify that your identity proof match yourself.

4. Why do you need these documents and an IPV?

As per SEBI regulations the Know Your Customer (KYC) formalities that includes the documentation and in-person verification (IPV) are mandatory for every client. Being a financial services Company we are subject to strict laws and regulations just like banks. These processes allow us to identify who you are, how to contact you and your general profile and also prevents any potential frauds.

5. Can a foreign national invest in India?

Yes. Foreign citizens can invest in equity markets under Foreign Portfolio Investors Regulations, 2014 by registering themselves with a designated depository participant. For more details please write to us at contactus@arihantcapital.com.