This is a $29.99 UDP tier on contract used for mobile broadband. It's a rural internet solution averaging 40-80GB per cycle. 100GB hasn't been exceeded in over a year. The account was disconnected overnight with an "Internet block." The account holder also got this nasty gram email overnight:The date referenced is the billing date. The account holder is approximately mid cycle.The SIM card was basically useless regardless of Band 13 LTE device. It could not be used for cellular data, SMS, or phone calls. We got a new sim card provisioned and the representative removed the "Internet block" saying something to the effect of 'something in our billing department' and basically shrugged it off with no further insight or clues as to the origin of this denial of service.The account holder is up and running once more with the rural mobile broadband solution, but this incident is highly alarming considering the current toxic, openly hostile environment precipitated by Big Red.