Videotron Settles Usage Cap Class Action For $1.2 Million quote: The judge ruled that Vid�otron implied its service allowed unlimited downloading but on Aug. 14, 2007, imposed a 100-gigabyte limit, after Savoie had signed his contract. Downloads over the limit were charged at $1.50 per gigabyte. According to the consumers’ group, this change to the contract affected about 34,000 Vid�otron Internet clients and went against Quebec’s consumer protection law. This particular class action got started back in 2011 (cap-happy ISPs have been notably more clever about their legalese ever since). In addition to the $1.2 million — plus interest — paid to users who faced overage fees, Videotron has to pay $68,100 plus interest to clients who cancelled their contracts and lost bundle savings during this period. Videotron plans to appeal the ruling. Canadian cable operator Videotron has been ordered to pay $1.2 million to consumers who purchased unlimited broadband under contract -- only to wind up facing usage caps. According to the Montreal Gazette , plaintiffs originally signed up for "unlimited" Videotron broadband service, only to have the company in 2007 impose 100 GB usage caps and $1.50 per gigabyte overages. It wasn't the caps that got Videotron in legal hot water, it was the change in terms of service during the user's contract:This particular class action got started back in 2011 (cap-happy ISPs have been notably more clever about their legalese ever since). In addition to the $1.2 million — plus interest — paid to users who faced overage fees, Videotron has to pay $68,100 plus interest to clients who cancelled their contracts and lost bundle savings during this period. Videotron plans to appeal the ruling.







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topics flat nest

TIGERON

join:2008-03-11

Boston, MA TIGERON Member U.S. broadband providers watch out I guarantee that all U.S. broadband providers including AT&T are paying close attention to this. I can already see a class action suit against those ISPs who impose usage based caps but don't tell subscribers or flat out lie about them. nybbu

join:2006-02-11

Albany, NY 1 recommendation nybbu Member Re: U.S. broadband providers watch out Videotron was sued because they changed the terms for people under contract. For those not under contract, like most fixed line broadband customers in this country, it is irrelevant. Time Warner can impose caps at any time for me.

TIGERON

join:2008-03-11

Boston, MA -1 recommendation TIGERON Member Re: U.S. broadband providers watch out And you are ok with data caps? Seriously? Most people I know DO NOT want them. There's growing anger at U.S. ISPs who impose them. Class action is inevitable. nybbu

join:2006-02-11

Albany, NY 4 recommendations nybbu Member Re: U.S. broadband providers watch out No I am most certainly not ok with caps. I'm simply stating why this particular class action suit was brought about. Videotron was in breach of contract. They were not sued just because people didn't like caps. This suit is irrelevant in this country because most fixed line customers do not have contracts. tehkwhiz

join:2012-02-28

Columbus, OH tehkwhiz Member Payday



That would never happen here in the U.S. - ever. Wait... C$68,000 PER CUSTOMER?That would never happen here in the U.S. - ever.

Tursiops_G

Technoid

MVM

join:2002-02-06

Brooksville, FL Tursiops_G MVM Re: Payday No, Not PER... In Aggregate.

Flyonthewall

@teksavvy.com Flyonthewall Anon Just pay the fine And stop whining. You got caught, be an adult and take your licks... your comment..

