In light of the COVID-19 situation, the Ministry of Health issued travel advisories for these destinations:

Destination Travel advisory issue date Wuhan 22 January 2020 Mainland China 27 January 2020 Republic of Korea (Daegu and Cheongdo) 23 February 2020 Iran, northern Italy, Japan and the Republic of Korea 3 March 2020 Italy, France, Spain and Germany 13 March 2020 All destinations 15 March 2020

There will be no cover under TravellerShield Plus for:

Single Trip policies purchased after the respective travel advisory issue date, and for as long as it remains in force

Annual Multi-Trip policies purchased and travel arrangements made after the respective travel advisory issue date

Customers who proceed on their trip after the respective travel advisory issue date

As the COVID-19 outbreak is a known event,

Customers who bought their policy from 28 February 2020 will not be able to claim under the Journey Cancellation, Journey Postponement, and Journey Curtailment benefits if their claim arises from COVID-19.

will not be able to claim under the Journey Cancellation, Journey Postponement, and Journey Curtailment benefits if their claim arises from COVID-19. Policies purchased from 19 March 2020 will not provide any cover for claims directly or indirectly arising from, relating to or in any way connected with COVID-19 (or any mutation or variation thereof or any related strain). Chubb will not therefore cover claims relating to any inability to travel, any decision not to travel or any changes to travel plans, nor any medical or health related loss or expense incurred, as a result of COVID-19.



For more information, please refer to Chubb’s FAQs here.