Helping you, the reported business or individual

My company has been reported! How do I respond?

If you are a business with one or more reports filed against you, you can make it right. If handled correctly, Ripoff Report(s) filed against you can actually help improve your credibility and reputation. We offer you, for FREE, the opportunity to file a REBUTTAL to any report. (See the “REBUTTAL BOX™ | Respond to this Report!” at the top of the specific Report you wish to comment on or the “Respond to this report!” button at theend of the specific Report you wish to comment on). Every company receives complaints, but how they handle those complaints separates good business from the rest..

If you want to do more than file a rebuttal, you might consider using Ripoff Report’s VIP Arbitration Program. The arbitration program gives you the opportunity to prove, through a neutral third-party arbitrator, that the report about you is false.

Ripoff Report developed the program in response to phone calls and emails from businesses like you -- those who have worked hard to create a good reputation and are having that reputation unjustly tarnished because of a false posting on Ripoff Report.

Because Ripoff Report has never had the internal resources to investigate reports that a business claims is false, it has always permitted the subject of the report to file its own, free, Rebuttal. But some of you feel that is not enough. You have asked for more. You want the ability to prove it is false. You want an independent investigation. Perhaps most importantly, you want the false statements of fact removed. We listened to your concerns and launched VIP Arbitration in response.

Here’s how it works. We have contracted with private arbitrators who have extensive experience, including experience as judges in court. You submit a written arbitration statement identifying the specific false statements in the Report, and/or explaining that the report was posted by a competitor pretending to be a customer. You are also given the opportunity to support your position with documentary evidence and/or sworn declarations. There is a filing fee of $2,000 to pay for the arbitrator’s time and for administration of the program. The author of the Report is then given the opportunity to respond and you are given the opportunity to reply.

The arbitrator then reviews all of the submissions and renders a written decision. In the event that the arbitrator determines that the challenged statements of fact in the Report are true, there will be no updates or changes to the website. If the Arbitrator finds that statements in the Report are false, the title of the Report will be updated, posting this phrase BEFORE the original title: "Notice of Arbitrator Decision: A neutral and independent arbitrator has determined that the following Report contained one or more false statements of fact. The false statements have been redacted." A summary of the arbitrator’s decision will be posted after the title and before the original content of the report. Any statements of fact that the arbitrator determines to be false will be removed (((REDACTED))) from the original report.

If you think this program may be right for you take the next step and, click here to learn more about how to get started with the VIP Arbitration Program.

Another option is the Corporate Advocacy Program. Businesses that want to make a real difference should read about the very successful, groundbreaking and innovative program that both businesses and consumers are raving about. This program is a way businesses can turn negatives into a positive. Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program is a program that benefits the consumer, assuring them of complete satisfaction and confidence when doing business with a member business. For more information, visit our Corporate Advocacy section.

Thinking of suing Rip-off Report?

If you are considering filing a lawsuit against Rip-off Report, click here for important information about applicable federal law. Do you really want to sue Rip-off Report? ..you really need to read this link.

Employee insider / ex-employee information

If you are an employee or ex-employee with information about a reported company or individual, please click on the REBUTTAL box at the end of the Ripoff Report to post your comments. This sort of information is often very helpful to an investigation.

Whistleblowers

Employees who want to expose corruption may file a Ripoff Report. Any employees who do so should be protected by Federal Whistleblower Laws, and Ripoff Report treats all victims as a confidential source. We will protect our sources under the First Amendment of the U.S. Constitution.