Most of the reasons for users having problems with Orbi is for there 2.4Ghz only IoT problems not being able to connect to the Orbi during initial setup. This was only in part by Orbi not providing official means to separate SSIDs. However it's not required or necessary anymore for those who continue to use single SSID. NG provided a disable of either frequency to disable the SSID broadcast to help users get there 2.4Ghz only IoTs connected. This is all due to the IoT mfrs setting there setup software to require the setup device to use only 2.4Ghz SSID. I presume this was a cost cutting factor as well, however the IoT mfrs seem to fail to realize the 2.4 and 5Ghz SSIDs are on the same WLAN side and dual band devices like phones and pads use either frequency. One the phone or pads they don't care what frequency there on since it's the same WLAN side of the fence. It's these IoT mfrs that don't allow there setup software to work on either frequency. So NG finally relented and helped all the users complaining about not being able to separate SSIDs a way to temporarily disable the 5G SSID, forcing the setup phone or pad to the 2.4Ghz SSID long enough to get the IoT setup and connected. This has been in stock FW for a while now. Users can also turn down the power on the 5Ghz radio to 25% leaving 2.4Ghz at 100% as another work around.



Been several threads regarding problems with single SSIDs, however there are also threads where it's resolved with the mentioned disabling of SSIDs or reducing the power on the 5Ghz radio.



I'm only mentioning this in regards to the initial setup of 2.4Ghz only supporting devices.

There are many other factors that cause wifi operations as well.



Single SSID works and works well if set up and configured and placed well with in the home. I've had no issues with it on Orbi AC. Only one example I have now experienced is with my Orbi AX system. I tried to set up a new Echo Dot last weekend and could not get it connected. Orbi AX doesn't have the disabling of SSID broadcasts yet like Orbi AC does. I had to set up a temp 2.4Ghz only router to get the Dot connected using the same SSID name and PW as the Orbi AX. Hopefully NG will implement disabling of the SSID broadcast on Orbi AX like they did with Orbi AC.



In the end its up to the users to wish to do what they want and that's good. I'm glad that Voxel is here to help in any way possible for user and so they get good and best operations with there routers. I do agree, voxel does a better job of FW updates and development.