Softphone FAQs:

How does the softphone work?

You can configure your phone settings to make RingCentral Phone for Desktop as your primary phone device to answer or make VoIP calls. Use the dialpad in the app to make calls or simply click the Call button from any of your contacts. When an incoming call arrives, the app on your computer will ring and display the caller's information, if available.

What are the system requirements for installing RingCentral Phone for Desktop?

For Windows 7 (or later):

Minimum 2 GHz (32-bit or 64-bit) processor

Minimum of 4 GB of memory (8 GB recommended)

400 MB of free hard drive space

Required minimum screen resolution is 1,024 x 768

For Mac OS X® 10.10 Yosemite (or later):

Intel processor

Minimum of 4 GB of memory (8 GB recommended)

400 MB of free hard drive space

Required minimum screen resolution is 1,024 x 768

*Automatic call recording is available for Office Premium and Ultimate editions.