At Bella Belle, we strive to provide you with the best service and products. Your satisfaction is our #1 priority. If you are not sure what size to purchase, please feel free to contact us for sizing recommendation.



EXCHANGE

We accept exchange on purchases if the size purchased does not fit. Simply contact us to arrange for exchange within 30 days of the date the item ship. This means the items must be received back within 30 days after they ship. Buyers are responsible for all exchange postage costs. Custom items are not qualified for exchanges.



RETURNS (CUSTOMERS WITHIN THE U.S.)

If for any reason you are not happy with your purchase, we are more than happy to accept refund (shipping cost will not be refunded) within 14 days from the date the shoes ship. This means the items must be received back within 14 days after the day of shipping. Buyers are responsible for shipping cost to send the shoes back to us. All custom, dyed, and sale items are final sale.



RETURNS (CUSTOMERS OUTSIDE OF THE U.S.)

Due to shipping time and customs regulations, we cannot accept return for international orders. However, we would be more than happy to accept exchange within 30 days of the date the item ship. Exchange can be made for another size or another item (equal or less value). This means the items must be received back within 30 days after they ship. Buyers are responsible for all exchange postage costs.



CONDITIONS OF RETURNS / EXCHANGES

Shoes must be in their original condition and packaging with no signs of wear, scuffs, toe marks, or dirts. We advise our customers to try on shoes on carpeted area to prevent scuffing. If shoes are returned with scuff marks, signs of wear, toe marks, we will not be able to process the return / exchange. Customers are responsible for all exchange and return postage fees. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). All custom items are final sale. Items offered at 30% or more discount are final.



CUSTOM ORDERS

All custom orders are final sale.



SALE ITEMS

sale items are final sale.