An interactive training/learning platform requires employees to respond to what they are learning. This forces them to integrate the learning content with their own unique way of thinking as they stop to reflect on the answer they should give or the path they should choose. Once the choice is made, the learner receives feedback to help them recognize what they know versus what they should know. At the same time, the interactive software gives trainers the ability to assess the performance of individual learners spontaneously, and in real time.

As an employee moves through the learning process, immediate feedback reinforces what they have learned and helps to steer them toward making better choices without compelling them to do so, as is often the case with traditional training and learning techniques.

Studies show that a higher level of engagement during training activities results in greater retention and recall of knowledge on the part of the learner. And interactivity strategies such as the use of multimedia elements, real-world scenarios, and even basic achievement levels and badges can help to transform the most mundane training modules into engaging, thought-provoking and memorable learning experiences.