Delight customers with AI and bots

Our chatbots are designed for engagement, not just deflection. Freddy AI can understand customer intent, and our bots help meet customer need with precise answers (instead of a list of confusing FAQs). Freddy AI is smart enough to guide customers through a series of helpful steps to resolve their issue, or to know when customers are frustrated and should be transferred to a live agent. Best of all, Freshworks bots don’t require coding and you can get them set up in no time for a great omnichannel experience.

Setup a bot powered by Freddy AI