Great price, Great customer service

1st of all, the price is right for a basic laptop. The laptop arrived with a HP charger instead of a Dell charger, also one of the RAM sticks was bad. FYI..Only OEM Dell chargers will work. I contacted customer service for MetroPC via email and got a response nearly immediately. Jazmin was probably the best customer service rep I have ever dealt with. She apologized for the inconvenience and I received a new charger and RAM stick less than a week later, no questions asked. Although the laptop didn't arrive in perfect working order, Jazmin made sure it was right! I will certainly order refurbished equipment from Metro Business Systems in the future! Buyers rest assured, this company cares about their customers. I dealt with MetroPC and I can't say it enough, their customer service is wonderful.