Marty was very professional. My car was ready for me as promised and I never felt pressured to make the purchase.

I got the Ford Flex!They were amazing. I wanted the car I saw listed,& Curtis got us in it. I love my new car. Curtis is a great salesperson. Very nice staff. Fast experience also. Car was very clean& so spacious. I do recommend this dealer.

Now I know why there are more than a few low ratings for this dealer. They tack on $2K for every car so the price you see listed online is false. They blame this on Carfax in a very long winded excuse if you call. The $2K is for 5 years of car tracking, some time of free diagnostics, and insuring tinted windows. These are used cars and they are pushing luxury car bells and whistles to squeeze a few bucks out of their customers. Who has time for these tricks? Just be honest and sell me a car!

I went in to view and test drive a vehicle. The car was in good shape, clean and was as described on the website listing. The guy I dealt with was Stephan I think, was very nice and extremely helpful. He was not at all pushy. This place had a good selection of Minis for sale. I would recommend checking this place out.

A very present visit & just enough push to make the deal. I love the new purchase & the experience! Requested information are provided on a timely manner. The listing & pricing is fair. Test drive is present & Steven is very knowledgeable & helpful.

I got a quick respond when asked them question. But only to say to call them. So I returned email which is best way to communicate since working a lot. They never responded. If car sold well should of told me.

Vehicles were crowded in a small area. Cars were dirty and dusty. Salesman was friendly and not pushy. Sales lot was located in a less than desirable area.

Marty was very professional. My car was ready for me as promised and I never felt pressured to make the purchase.

Salesperson Richard treated me well and checked back with me after purchase to see if I needed anything. Great experience.

Marty was very professional. My car was ready for me as promised and I never felt pressured to make the purchase.

Neil Perlmutter At Mini of Universal City has been excellent. Even though the car advertised did not quite meet what I was looking for, Neil has kept in touch.

Not a great experience. Salesman didn't greet us when we entered the office, couldn't pull himself away from the computer to say hello. Also, I called about the vehicle an hour before my visit and the car was dirty. Not normal dirt from being out in the weather but dirty footprints ion the carpets and door sills. I wouldnt recommend this dealership.

Did not buy a car but very nice people I shut my eyes to think about it next day gone......

Advertising a price 3000 dollars less than the actual cost with dealer add on and won’t tell you the bottom line unless you visit dealership what a waste of a day. To bad you can’t give negative stars

Would not give me an OTD price without coming into their dealership. I don’t do business with people that can’t provide simple information that allows you to make an informed decision.

Alvin, his manager, and the rest of the team went above and beyond to make me and my family feel welcome and worked their magic to make my dream come true.

Although they were quick to reply they did not accurately disclose paint damage/flaws in their original listing. Damage kept us from pursing the car as they made no attempt to fix or discount. Apparently they sold the car anyhow so it worked out for them. But not showing pictures of two problem areas in listing hurts online shoppers!

Excellent customer service, very responsive to my questions and knowledgeable sales consultant (Sonja). I live 4 hours away from this dealership and was able to negotiate my price & finalize nearly all of my docs either through email or phone calls. Glenn E. Thomas' staff were very helpful in making this all happen efficiently. I drove down there and within the hour I had my new Trailhawk and was on my way back home. Will definitely be recommending Glenn E. Thomas to all friends and family.

The best deal negotiated. Adolfo Moreno (internet sales specialist) is the most detailed auto sales person I've ever dealt with. Financing options, mfg rebates, gm card reward points and zero financing were discussed. The whole transaction was NOT intimidating, it was friendly and relaxed NO pressure!! Very happy and satisfied.

Great experience Jacob was a stand up guy the price it was fair so we bought the car. Everything went smooth and they were very friendly no pressure family dealer. Will buy from them again for sure.

Would knot give me enough for my trade in to buy this truck. But they were professional at it.good to deal with...

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