If I could give this 0 stars I would! Several of us went in together on this as my son's ONLY real Christmas present this year. He was so excited when he opened the box. We went to start it up, and it came up asking for a boot CD. Thanks to the transparent casing, we immediately saw that the hard drive wasn't even connected. It was literally dangling inside. We opened it up, reconnected it, and it still didn't work. It was asking for a Windows key, which we don't have. We bypassed that, and then it wouldn't connect to wifi. The stupid hard drive is still hanging by a thread inside of there. I can hardly wait to go stand in line with the masses to return this thing tomorrow. Total piece of junk!