This futon-style couch looked comfortable in the picture. It is very firm. The "arms" on the ends Velcro on and the Velcro doesn't stick very well so they sometimes come off. I like the look of it, it's a good size, and if you have it up against the wall you can adjust the angle of the back by allowing it to fall back against the wall. The arms are a good height for lying down and resting your head. It is easy to assemble and fits well through tight corners, which is why I couldn't get a standard couch in the room I bought it for. Have yet to use it as a bed.