Organizations today have entered into a new era of digital transformation where they are increasingly leveraging disruptive business technology to improve their profitability. This kind of technology is largely relying on information technology by companies of all types in order to handle and optimize their business processes.

As decision-makers are planning to leverage cutting-edge technology in 2020 and beyond, they are closely keeping their eye on interoperability and making tech purchasing decisions to remain flexible in the long-term.

So, here we have amassed top business tech trends that have an impact on 2020 and beyond.

Robots

The major shift that will affect modern businesses is how machines are taking over tasks ranging from window cleaning to inventory management. Robots will also work as significant elements in the business world, freeing up human workers from dangerous, laborious or time-consuming tasks.

3D printing

One of the best business-changing technologies is 3D printing that enables its users to print a coffee cup at their desk, assist robots to construct new buildings and give a little boy a set of fingers. Beyond this, 3D printers encompass a wide range of materials, including plastics and polymers, steel, titanium, gold, and ceramic. This flexibility means 3D printed models can be leveraged for everything from artistic sculptures to airplane components.

Mobile Payments

Instead of searching for a credit card, customers today want to use their phone to make in-store payments by holding their phone up to a terminal or scanner. Thus, through one-click online checkouts using mobile wallets will gain more attention to businesses thanks to a better conversion rate. Some online payment services providers are Apple Pay, PayPal, One-Touch, and Visa Checkout.

Artificial Intelligence as a Service

According to industry reports, more small and medium-sized businesses are planning to pour capital in artificial intelligence as a service (AIaaS). And the total global revenue for AI software is projected to reach from US$9.5 billion in 2019 to over US$118.6 billion by 2025. Also, the rise in third-party services will enable companies to outsource tasks by making use of a monthly subscription leading to an increase in productivity.

Workplace Communication Tools

As more businesses these days rely on a remote workforce to scale their business, integration of workplace communication software becomes vital. These tools connect in-house staff with contractors across the globe, resulting in improved profitability. Thus, to filling communication gaps, business leaders plan to develop strategies based on how their staff interacts and how will they find ways to deliver data that is germane to all sides.