VoIP-info is your go-to website for anything VOIP. This includes VoIP software & hardware, service providers, tips and tricks as well as anything related to voice over IP networks, IP telephony and Internet Telephony.

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Meet your new PBX in a Flash Forum Your PBX in a flash forum has found a new home – VoIP-info.org! Since the PBX in a flash brand is no longer actively marketed we decided to move the forum to VoIP-info.org. It boasts a huge user base and offers in-depth resources about VoIP, Telecommunications and Unified Communications. The merge will give us the chance to grow the community with users who share the same interests as you. [read more]

Ayrix Website – www.ayrix.com/en/ Ayrix is a Swiss phone system that has been developed for over three years and is now available to all companies around the world that value easy operation, the highest security standards and their own... Customer Satisfaction in VoIP Business: How to Win Loyalty for Decades VoIP and telecommunications industries are very dynamic. The rules of the game are changing every year. To reach the long-term stability, all products and solutions require permanent update and modernization. How do companies measure customer satisfaction and loyalty?... Drive Ahead of Competing MVNOs with Top Telecom Billing Systems As the challenge of competing in the telecom domain becomes more intense than ever, telcos are looking for elusive success strategies. But the problem is that there is no instant success mantra. Every aspect of telecom operation needs... VOIP Telephony Advantages Once again, advances in the web are revolutionizing the entrepreneurial world, with a new mode of telephony using the Internet telecommunications protocol. The ease of use as well as the features offered are among the main factors behind... Enhance Support Quality for Every Contact with Cisco Based Call Centers Call center support is a pivotal part of modern-day business functions. It provides a vital connect between customers and a brand, and has a role to play in shaping their relationship. The value of agents in a call...

Getting Started with VoIP

VoIP IP PBX and Servers

Popular choices – please do not alter this list, add new entries here

Connecting Phones to VOIP – VoIP to PSTN, PSTN to VoIP

VoIP Protocols / Markup

IP Protocols COPS, ENUM, H.323, IAX, IMS, LTP, Megaco, MGCP, PINT, RTP, RTMP, SCCP, SCTP, SDP, SIMPLE, SIP, STUN, T.37, T.38, TRIP, TURN

ITU protocols SS7, ISUP

OSP, PacketCable MRCP

Encryption Protocols ZRTP

Basic call routing and rules for UA’s or VOIP servers CPL

IVR Presentation and dialog management: VoiceXML, CallXML

Call control / conferencing / call routing: CCXML

IVR / Speech recognition definition: SRGS

IVR / Speech synthesis definition: SSML

IVR / prompting / recording / conferencing / DTMF / Voice: CallXML

SD-WAN, MPLS

Traditional Telephone Network

Related Topics to Business and VoIP

FAQs