When you play a game for the first time, you want it to rock — to be worth all you spent on it. We want that, too. And while we can't guarantee that you'll never come across a glitch, we’ll do what we can to make it right if something goes wrong.

That’s why we call it the Great Game Guarantee: if you don't think it’s great, return it.

What's refundable?

You may return eligible EA full game downloads (PC or Mac) and participating third-party titles purchased on EA Desktop or Origin for a full refund.