I was appalled at how United Airlines and the officers handled the situation, but I was also encouraged by my fellow passengers' attempts to interfere — despite how helpless we all felt. Some passengers audibly protested to the officers, some stood and removed themselves from the plane rather than continue to witness the abuse, and one father, while trying to console his 8-year-old daughter, confronted the officer saying, among other things, "you ought to be ashamed of yourself!" These are the models of which I hope our children will see more.