Students should meet the following criteria prior to taking the course:

Taken and passed both CompTIA A+ Certification exams or have equivalent knowledge and experience

Be able to: Configure and support PC, laptop, mobile (smartphone/tablet), and print devices.

Know basic network terminology and functions (such as Ethernet, TCP/IP, switches, routers).

Configure and manage users, groups, and shared resources in a simple SOHO network.

Understand the use of basic access control measures, such as authentication, security policy, encryption, and firewalls

Delegates will learn how to