Posted 22 September 2016 - 10:16 AM

Dear PGI



I've been with you on and off since closed beta in 2010.

In the last 2 years, I've seen some fantastic development in MWO that made me very pleased with my time and money spent overall.



I'd like to ask, kindly, in this open letter...

Could you please re-consider your structuring of how players qualify for end of the year customer appreciation rewards?



Many players, such have myself have purchased mech packages with hero and/or reinforcement additions. Yet only collectors packages will qualify one for the end of the year appreciation rewards.



Player A purchased (or was gifted) two collector packages.

Player B purchased (or was gifted) two regular packages and or purchased/received hero additions/reinforcement additions to the former same packages.

Both players spent the same money.

Yet only player A qualifies for the elite/grand prize for customer appreciation rewards.



I feel this is not in the spirit of these year-end rewards you are now in the process of releasing.

regards



Panzer Magier

