'Straight Talk' - The Art of Influencing Behaviour Change

A common issue that people face during human interaction is the need to inform others of their behaviors that are not helpful. Unfortunately, this is also found to be the most difficult aspect of communication for many people for many reasons. We would like to bring this issue to the forefront in this session. We will bring to you a comprehensive list of the many emotional and PSYCHOLOGICAL barriers that people face when they need to confront another individual. The course used multiple engagement tools such as specially shot videos and customised questionnaires to self-assess your learning. At the end of this course you would know of the best practices that people use to be successful in the area of having one-on-one feedback conversations for influencing behavioural change.