Individualized customer service.

When you partner with us, you get much more than the most powerful and advanced medical record retrieval tools available, we provide you with an exclusive account representative who is committed to your success. Your account person works closely with your team to meet your specific requirements, and will strive to understand your preferences, needs, and your organization’s workflow to ensure superior communication, customer service, strict accountability, and timely notices and updates. No call centers. All support professionals are U.S. based.