EA189 service action

Our customers are our priority

Volkswagen Group and Audi are committed to an action plan in respect of the NOx emissions characteristics of certain EA189 diesel engines.

In light of the investigation into emissions from diesel engines built by the Volkswagen Group, we would like to inform you that all new Audi vehicles with EU6 engines are not affected.

We would also like to take this opportunity to reassure you that independent testing authorities have confirmed that there will be no negative impact on engine performance, maximum torque, fuel consumption, noise and CO2 emissions as a result of having this update applied.

We now have technical measures drawn up for each of the three affected EA 189 engines (1.2 litre, 1.6 litre and 2.0 litre) which have been ratified by the relevant type approval authority, and we will be writing to our customers in turn as we roll out the service action programme.

Please note: we can only give information about Audi. For other Volkswagen Group brands, please visit the relevant brand websites: