Ask NYPL

Email, General Questions Have a question? Send it to us through our email form.

Email, E-Books & SimplyE Get assistance with e-books and e-readers.

Live Chat Chat with our expert staff in real-time, Monday through Friday, 10 AM to 6 PM.

Call Dial 917-ASK-NYPL (917-275-6975) to connect with us via phone Monday through Saturday, 10 AM to 6 PM. For TTY service (Text Telephone for patrons who are deaf or hard of hearing), dial 212-930-0020.

Report a Database Problem If you cannot access one of the Library's databases or if the database is not working properly, please let us know.

Recommend a Title for Our Collections Suggest a title for our collections that is not currently listed in our catalog.

Submission Guidelines for Authors & Publishers Learn about submitting materials to be considered for purchase by the Library.