Sony has issued a statement regarding Vita download codes for the ten-game Mega Bundle causing error messages after launching.

According to a statement given to CVG, Sony is aware of the issue and looking at resolving it.

Users report error code NP-2244-2 pops up when customers try to activate the code for games such as WipEout 20148 and LittleBigPlanet Vita. The issue first appeared back on June 15.

Today, Sony told CVG it was “awarePlayStation Store users who have purchased the digital voucher code for the PlayStation Vita Mega Pack have not been able to download the games included in the Mega Pack and have received an Error Code.

“We are aware of the issue and are actively working on a resolution which we will update you on as soon as we can,” it said. “It is really important to us that the best possible PlayStation Store experience is delivered and we appreciate your patience as we resolve this matter.”

That’s all we know for now, and we will continue to update you on the matter as more information becomes available.