Future Dialog Ltd. Privacy Policy

This privacy policy governs your use of the software applications (“Application”) developed by Future Dialog Ltd. (“Future Dialog”, “Company”, “we”, “us”). Future Dialog provide its’ customers with Applications meant for dialogue and engagement between Future Dialog’s customer and end user. This Privacy Policy (“Policy) describes the information we collect, how this information may be used, with whom it may be shared and how we protect information we store.

By using our website or application (“Service”), you are accepting the practices described in this Policy. The personal information provided to or collected by our Services is controlled by the Company in accordance with Finnish and EU law. The Company is also a data keeper and an operator under the Finnish law. If you do not accept and agree with our Policy than you must stop using the Service immediately.

Collection of information

We may collect information that can identify you such as your name and email address (”personal information”) and other information that does not identify you. We may collect this information through a website or a mobile application. By using the Service, you are authorizing us to gather, parse and retain data related to the provision of the Service.

Information you provide

In order to register as a user of the Service, you might be asked to sign in using your Facebook login or email bases login. If you do so, you authorize us to access certain Facebook account information, such as your public Facebook profile: your full name, email address and gender. If you use email based log in you authorize us to collect your email address and possibly name. You will also be asked to allow Future Dialog and its customer organization to collect your location information from your device when you download or use the Service. In addition, we may collect and store any personal information you provide while using our Service. You may also provide us photo and personal descriptions, if separately asked. If you contact our customer support team, we will receive your email address and information you send to us to help resolve your query. We will keep records of our communication with you, including any complaints that we receive from you about other users. We recommend and encourage you not to disclose any private information to the app, such as addresses, credit card details, national identity numbers, drivers’ licence details and other sensitive information on your profile which may be misused or abused.

Information collected automatically

We automatically record information from your browser or device created by your use of the Service. This information may include your IP address, device ID and type, device model, browser type and language, the operating system used by your device, MAC address, access times, pages visited, your mobile carrier, your mobile device’s geographic location while our application is actively running, the referring domains, and interactions with advertisements.

Cookies

When you visit our Service, we may assign your device one or more cookies to facilitate access to our Service and to personalize your experience. Through the use of a cookie, we also may automatically collect information about your activity on our Service, such as the pages you visit, the time and date of your visits and the links you click.

If for any reason you decide that you do not want all of your Service activities to be stored you may set your browser and mobile settings to block cookies and local storage device, but please remember that if you do so, you may not be able to access all of the features offered by the Service.

Geolocation information

If you turn these features on, we may collect your device’s geolocation data and save your device’s coordinates to offer certain features to you. Future Dialog’s customer organization may provide content for you based on your location. We may also use your device’s geolocation information to personalize the Service and make it easier for you to interact with other users. You can control your location information settings in your Account settings and switch them off. Even if you have disabled location services, we may still determine your city and country location based on your IP address (but not your exact location).

Use of information

We may use information that we collect about you to:

offer you the Service, and manage our business; personalize the product and the content we deliver to you; conduct research and analytics about how you use and interact with the Service; without disclosing your personal information. manage your account and provide you with customer support; investigate, prevent, or take action regarding illegal activities; enforce or exercise any rights in our Terms of Use.



With whom we share your information

If you use or register our Service, you use and register our customer company’s Service, e.g. a city. That customer will be able to view information you have provided to us directly or through Facebook, such as your photos you have uploaded to the app, your first name and location. This information is not shared with other parties than Future Dialog as the Service provided or Future Dialog’s customer organization.

Personal information

Our policy is not to share your personal information that you yourself have not chosen to share with third persons, including other users of the Service, except in the limited circumstances described here:

We may share or disclose your non-private, aggregated, non-personal data with third parties for industry analysis and demographic profiling.

We may disclose any of your information, if we believe that it is reasonably necessary to comply with a law, regulation, or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our rights or property.

In the event that Future Dialog or any of our affiliates undergoes a business transition or change of ownership, such as merger, acquisition by another company, re-organization, or sale of all or a portion of its assets, we may be required to disclose your personal information.

We engage certain trusted third parties to perform functions and provide services to us. We may share your personal information with these third parties, but only for the purposes of performing these functions and providing such services.

Your rights

You may review and update your personal information you provided or permanently delete your account at any time by opening your account and going to settings, or deleting the app. If you delete your account, we will retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our Service or our users, or take other actions otherwise permitted by law. Even after you remove information from your profile or delete your account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by other users. If certain information has already been provided to third parties as described in this Policy, retention of that information will be subject to those third parties policies.

You can choose not to provide us with certain information, but that may result in you being unable to use the Service or certain features of our Service because such information may be required in order for you to register as user; purchase products or services; or initiate other transactions.

Our Service may also deliver notifications to your phone or mobile device. You can disable these notifications by deleting the relevant Service or by changing the settings on your mobile device.

You have a right to request a copy of the information we hold about you. Such a request must be in writing. We will contact you to let you know what else we need from you before we send you a copy of your personal information. If explicitly provided by the applicable mandatory law, you have a right to request in writing information regarding third parties to whom we have disclosed your personal information (if any) for their direct marketing purposes in the previous calendar year. Unless the applicable mandatory statutory provisions restrict it, we reserve the right to charge the fee to process such a request. You also have the right to be forgotten, where by written request, we erase all data tied to you and stop collecting further data.

Your Future Dialog or Future Dialog’s customer organizations’ account is non-transferable and any rights to your profile or content within your account will be cancelled upon your death.

Data Storage

The Service is provided globally and operates through servers located in a number of countries within the EU. Backup copies of this data may be stored around the world, including the United States of America. Therefore your residence country’s laws and regulations concerning data protection might differ from the server’s location country’s laws and regulations and your personal data might not enjoy the same protection as provided in your country of residence. By submitting your personal information, you agree to the transfer of your personal information to, and

storage and processing of your personal information in any such countries and destinations.

Security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. All data share between the Service and servers are secured electronically. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology.

Although we take appropriate measures to safeguard against unauthorized disclosures of information we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your Facebook details) and to log out of your account after use.

You may not disclose your login details (username and/ or email and possible password) to any third parties or share it with any third parties. If you lose your login details or give them out, your personal information may be compromised. If that happens, you must change your login details immediately. Future Dialog cannot be held responsible for your failure to keep your login details secure and failure to do so may violate our Terms of Use.

Changes to this Policy

We may revise this Policy from time to time. When we post changes to this Policy, we will revise the ”effective date” at the bottom of this Policy. We recommend that you check our Service from time to time to inform yourself of any changes in this Policy. By continuing to access and use the Service after those changes become effective, you agree to be bound by the revised Policy.

How to contact us

If you have any questions, comments, or concerns regarding our Policy or practices, please contact us by email info(a)futuredialog.fi or postal mail: Future Dialog Oy, Heikkiläntie 7, 02100 Helsinki Finland

Effective date

This Privacy Policy was last updated on 25 April 2019