MERCHANDISENEWSLETTERFAQs

– DWP STATEMENT –

There are no pre-existing guidelines for what festivals should be doing during this unprecedented time. Like the rest of the music industry, we continue to assess new information and make the best-educated decisions possible. We know you have been anxious for updates from us and we are at a point where we can answer many of your questions about how each of our festivals may be affected by COVID-19.

We are crushed to say that Welcome To Rockville has been canceled due to the governmental restrictions on mass gatherings. We respect these directives and recognize they are in the best interest of the greater good, as well as the health and safety of our fans, musicians, partners, and staff. Before accepting this fate, we worked really hard to try to reschedule the festivals. Unfortunately, scheduling conflicts, venue availabilities and a number of other factors out of our control made postponing impossible. Make no mistake, we will return in May 2021 bigger and stronger than ever!

Let’s be perfectly clear — FULL REFUNDS will be available to everyone who has purchased passes Welcome To Rockville.

In addition to offering refunds, many of you have said that you would prefer to apply your 2020 purchases towards next year or exchange your pass for another one of our 2020 festivals. Based on your feedback, we are offering pass holders three options:

(1) Full refund (must be requested by April 26, 2020)

(2) Defer your pass to 2021

(3) Exchange your pass for another 2020 DWP festival (note that if you do not request a refund or exchange by April 26, your pass will automatically be deferred to 2021)

Complete details have been emailed out to purchasers, if you did not receive, please email us at info@welcometorockvillefestival.com ASAP.

We want to thank you for your continued loyalty and support. We are blessed to have such an amazing Festival Family, and together, as a community, we will get through this. Please stay safe and look out for each other.

For any further questions, please drop us a line at info@welcometorockvillefestival.com

With Love,

Team DWP