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When Savannah Laughlin arrived for a routine physical at CHI Health Clinic Millard, staff explained that her doctor would be wearing a Google Glass headset during the visit.

There would be no recording, they assured her, and Dr. Dawn Malene would shut off — or take off — the glasses connecting her via streaming audio and video to a medical scribe off-site during the physical exam.

“I was raised on technology, so it’s not anything new or surprising to me,” said Laughlin, who works behind three computer monitors at a grain trading company.

In the end, however, it wasn’t the technology that she noticed but the lack of it. Instead of spending time entering information into Laughlin’s electronic health record on a computer, Malene described her findings and the scribe did the typing.

“It makes me feel like she’s paying attention more — less typing, more eye contact,” Laughlin said.

Doctors in recent years have expressed frustration — too little patient contact, too much time added to the day and even weekend — with electronic health records. Adoption was driven by a push to increase coordination of care and improve patient outcomes.