HEX Update – Patch King Gabriel

Some more general updates about the latest patch.

Hi HEXers! We’ve been posting general updates all week since we updated HEX Shards of Fate closed beta with patch “King Gabriel.”

In good news, the new UI looks really good and we’re identifying quality of life improvements we can make now that the foundation for the UI is in place. The VIP tournament reward alternate art Menacing Gralk AA and Xentoth’s Inquisitor AA have been distributed and placed in the stash of all the winners. Players can now send and receive cards, packs, and currency in the game. There are a few different display changes we would like to make, but so far that feature is working great and players are happily trading cards with one another. We’re also now able to identify places where the AI needs to move forward and what the priorities are between all the different adjustments. As always, we greatly appreciate player feedback and love that you’re all being so engaged in how the game is progressing through comments in the forums, on social media, and in-game. This is a collaborative effort and the value of the different perspectives you’ve all provided us cannot be overstated.

HEX is currently experiencing latency issues, which is affecting players’ ability to play and complete games. We apologize for the slowdown and our staff is currently working on identifying the hitches in the game, applying solutions. We expect to apply a patch early next week which will hopefully solve most of the issues players are experiencing. We are currently tracking known issues in our forums, and we thank you all for helping us find and log these.

As we reported in previous updates, tournament registration will be closed all weekend due to the latency issues and some card bugs that would affect the tournament experience. It’s of the upmost importance that tournaments are fair for all players. We have identified the key obstacles that need to be resolved before tournaments can resume, and our teams are hard at work focusing on those bugs.

For those of you planning to play this weekend, we will be resetting the server at various times and will notify players via in-game announcements.

To close out this Friday’s update, we’ll leave you Collectors Tier players with this: your second exclusive alternate art card for Shards of Fate.

Players will receive this in our next large content patch.

Thanks again for providing feedback on the latest update to HEX, and we hope to have the current issues with the game resolved shortly. Please leave any questions or comments in the forums linked below, and don’t forget to Follow us on Twitter, Like us on Facebook, Follow us on Twitch, and register on our forums.

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