One week ago today, Phish brought their current tour to Xfinity Center in Mansfield, Massachusetts; where a sound issue prevented those on the lawn from hearing the end of the show. This afternoon the quartet have issued a statement explaining the situation and offering a free LivePhish webcast code to those affected.

Here’s what Phish had to say about the situation:

Last Friday night in Mansfield, halfway into Phish’s second set, the front-of-house audio console malfunctioned and the entire sound system cut out. Fortunately, after a brief pause, the audio crew were able to use alternate equipment to power the show. However, it was not possible to route the audio to the supplemental lawn speakers and some of you were unable to hear the remainder of the show very well. We sincerely apologize to those of you whose experience was compromised. We are offering free LivePhish webcast codes to fans that purchased lawn tickets for the Mansfield show. These codes will be sent out by 3pm Eastern today, Friday, July 15th. The codes may be redeemed for a future LivePhish HD webcast from the 2016 Summer Tour.

Tonight, Phish continues tour at The Gorge in Quincy, Washington and the show will be webcast via LivePhish as will tomorrow’s concert.

[Hat Tip – @PhishAtTheMann]