By: Sharon Aron Baron

A boy accidentally leaves his iPhone on the counter of a major retailer in Coral Springs and minutes later it’s gone. To add insult to injury, the store refuses to release the surveillance of who actually took it.

Iriak Delgado, said his 11 year-old son accidentally left his phone on a counter near the firearm area between 1:30 and 2:00 p.m while the boy was looking at frisbees nearby. After they discovered it missing, he called and texted the phone, but realized it was quickly shut off. So Delgado approached Manager Kara Gibbons to see if they could check surveillance cameras for the culprit, but her answer surprised him.

She told him he needed a subpoena.

Delgado immediately contacted Coral Springs Police, but the store manager told the officer that he couldn’t review surveillance of the incident as well.

Delgado said the officer told him that in past investigations Dick’s had been uncooperative in releasing any surveillance. “He said that’s the worst place to get information as employees, including managers, are uncooperative with law enforcement.”

Coral Springs Police Sgt. Carla Kmiotek said, “That is not the norm. Usually stores are cooperative.”

Delgado said he almost had some luck when the “find my phone” feature worked for a bit when the phone was activated by Riverside Drive and University Drive at a bus stop, but it was quickly turned off within minutes. The family also contacted the corporate headquarters of Dick’s, but they weren’t much help either.

We contacted Dick’s Sporting Goods Manager Bryan Mose who had no comment regarding the incident and referred us to their corporate offices which are closed on Sundays.