You are welcome, but definitely don't stop there. I'm pretty sure that Orbi will not survive the baby stage to grow into a precocious toddler while competting with other mesh systems out there, some that are much further ahead of you in the software area.

You guys have the hardware permutations covered, next step is to make the software more intelligent and usable. There are still a lot of features missing from Orbi for a wifi system competing in 2017, ask yourselfs where you went wrong on this. I will suggest for you to please please please hire a competent programmer someone such as the one responsible for Asuswrt-Merlin fame. Or heck, even the apple Wifi team that apple disbanded. What I see from the Orbi user interface seems to be the result of a programming by numbers set used by beginners. Not acceptable.

Hire a proper interface designer for starts, then hire an experienced software engineer, and round it off with a validation manager.

You don't need another Orbi hardware. You do need to support the software that you have out there. There, not so hard.. Now, get moving...