Comcast Sued For Unauthorized Credit Checks A new class action lawsuit against Comcast accuses the cable giant of performing unauthorized credit checks on new customers. The lawsuit claims a new customer paid Comcast the $50 fee necessary to waive and refuse the credit check, but that Comcast proceeded to perform the check anyway. The federal Fair Credit Reporting Act prohibits companies from obtaining consumer reports without authorization.

The suit claims this is a fairly common practice, citing "numerous reports of customers experiencing a credit inquiry from Comcast after deposit to avoid said inquiry." In several instances the lawsuit claims Comcast conducted "hard pull" credit checks (checks that can harm your credit score) without authorization. This certainly wouldn't be the only instance of Comcast's left hand no knowing what the right hand was doing. A frequent complaint in our Comcast forum over the years is that the company likes to bill customers for modem rental -- even after users make it repeatedly clear they've purchased their own modems. There's a long standing Comcast customer debate over whether these errors are intentional -- or the result of Comcast's well-known internal dysfunction. Comcast Credit Check Lawsuit by Karl Bode







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batterup

I Can Not Tell A Lie.

Premium Member

join:2003-02-06

Netcong, NJ 2 recommendations batterup Premium Member Put a lock on it. I have a lock on my credit, no one can check or apply for credit in my name unless I unlock it. I don't need credit, I'm a lender not a borrower.