Hong Kong, September 16, 2013 - Sony Computer Entertainment Hong Kong announced today that critical issues on the Online-Play function and Update download have been discovered in “Dragon's Crown (English Version)” (PS Vita Card VCAS-34032)” which was released in Hong Kong, Singapore and Malaysia on August 6, 2013.

[Symptom]

*Error code <C0-12574-9> occurs and Update download cannot be completed after the game launch.

*Online-Play function cannot be launched from “Stables” and “Gate”.

*Upload SaveData and Download SaveData cannot be launched.

Applicable Software: PlayStation®Vita Software Dragon's Crown (English Version) Vita Card (VCAS-34032) in the subjected regions.

* These issues are not found in the following versions

PlayStation®3 Software “Dragon's Crown (English Version)” BCAS-20290

PlayStation®3 Software “Dragon's Crown (English Version)” Download version

PlayStation®Vita Software “Dragon's Crown (English Version)” Download version

PlayStation®3 Software “Dragon's Crown (Japanese Version)” BCAS-20288

PlayStation®3 Software “Dragon's Crown (Japanese Version)” Download version

PlayStation®Vita Software “Dragon's Crown (Japanese Version)” VCAS-34029

PlayStation®Vita Software “Dragon's Crown (Japanese Version)” Download version

Affected Regions: Hong Kong, Singapore, and Malaysia

After our investigation, we found the cause in the master data of Dragon's Crown (English Version) for Asia version that we cannot fix by the Update.

We will start the exchange program in following countries and regions as below. Please check the starting dates and enquire the nearest Customer Service.

For the actual exchange, the product - “Dragon's Crown (English Version)” PS Vita Card (VCAS-34032) - need to be brought to the repair centre. Please be informed that we cannot accept exchanges by mail. We apologize for the inconvenience.

Hong Kong

Start Date : 19 Sep. 2013

Customer Service Hotline : 2341 2356

Operating Hours : Monday - Sunday 9:00 AM - 20:00 PM

Repair Centre

Centre Address Opening Hour Causeway Bay CWB M-Zone

Shop 1714, 17/F Hang Lung Centre, 2-20 Paterson Street,

Causeway Bay, Hong Kong 11:00 to 20:00, Monday to Saturday

(Closed on Sunday and Public Holiday) Mong Kok PlayStation® Customer Service Centre

20/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon. 11:00 to 20:00, Monday to Saturday

(Closed on Sunday and Public Holiday)

*Remarks: the repair centre in HK will have the following arrangements on the Mid-autumn Festival and the following day.

19/9 (Thursday) Mid-autumn Festival (will be closed earlier at 6pm)

20/9 (Friday) The day following the Chinese Mid-autumn Festival (One Day)

Information on Save Data

Save Data from PlayStation®Vita Software “Dragon's Crown (English Version)” is transferrable to the replacement from the Exchange Program. Please save and do not delete the Save Data on the Memory Card.

For those customers who have already downloaded the Version 1.01 to PlayStation®Vita and found the error code <C0-12574-9>, the following procedure will delete the Update and revert back to the previous version that enables offline and ad-hoc play.

(1) Confirm that the error code <C0-12574-9> is displayed after the game is launched

(2) Touch the “Notification Indicator” on the upper right corner to display the “Notification List”

(3) Tap the “Option” Button and tap “Cancel” Button in “Dragon’s Crown” from the list

(4) Touch “Yes” on the notification as “Do you want to cancel this installation?

If you cancel, the files downloaded for this installation will also be deleted.”

(5) After this action, Update Version 1.01 will be removed and the application can be started.

(6) Please DO NOT tap the “Update Icon” at the top of the LiveArea™ screen even though it shows that an Update is available.

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We sincerely apologize for any inconvenience this may have caused you.