Besides that Swell is making so called “Swell Heroes Influencer bots” which are personal bots for influencers and brand ambassadors like Runtastic or Giovanna Engelbert.

Swelly is used 40% in North America. 25% of the users come from Europe and, 20% from Asia and 15% from the rest of the world. It grew from August 2016 from 0 to 1.6 million users until the end of 2016 and has now more than 3 million users. The technology behind Swelly is node.js.

Bot Development

Which problems did you face while developing bots?

We didn’t really run into serious problems because Philipp Holly and the whole team are amazing developers and master every challenge.

What have you improved on your bots since the release?

Since the release we basically added features and adapted general things.

The Future of Bots

How do you see the future of bots?

I believe that some bots will replace apps. The usage gets easier and easier and companies like Facebook keep adding features, designs and templates which makes building bots easier and enhances the experience for users.

What has to be improved so bots can work better?

In my opinion bots need a better user interface. The flow is often not that intuitive than it should be. I also see a need for accessibility like for people that can’t hear. So generally I think there is a strong need for customised templates to be able to cover more personal use cases.

Bots will replace websites

What do you think about this statement?

Yep, that’s gonna happen ;)