Artificial Intelligence for businesses (enterprise functions):

🗣 Conversational Interfaces & Chatbots

API.ai — advanced tools needed to build conversational user interfaces

Chatfuel — build a Facebook chatbot without coding

Comm.ai — add voice and chat API to websites and apps

Conversica — conversational interfaces to help get more sales

EDDI — create, test and deploy chatbots

FPT AI Platform — automated interaction with end-users

Golem.ai — natural language interpretation tool for developers

Gong — analyses and improves sales conversations and discovery calls

Kasisto — conversational AI platform for the finance industry

KITT.AI — create conversational agents using a visual interface

Maluuba — teaching machines to think, reason and communicate

Massively — build chatbots for business

Meya — build, train and host bots in one platform

MindMeld — improved version of Siri

Mobvoi — smartwatch with voice integration

Motion AI — chat bots made easy

msg.ai — chatbot with management dashboard

Octane AI — marketing automation for messaging

OpenAI Gym — open source interface to reinforcement learning tasks

Orbit — tools to help to help automate conversational AI

Pool — personal assistant that helps you get more work done

Recast — collaborative platform to build, train, deploy intelligent bots

Reply.ai — platform to build and manage your conversational strategy

Semantic Machines — conversational AI for work, travel, shop and play

Snips — add a voice Assistant to your connected product

Servo — full spectrum bot and voice which integrates with existing systems

Smartly.ai — all-in-one platform for voice and chat applications

UNU.ai — using the Swarm Intelligence (group brainpower) for chatbots

Unify — e-commerce chatbot

uTu — multi-channel bot analytics and data management

Wit.ai — easily create text or voice based bots for preferred platform

Wysh — enterprise scale chatbot with payment methods

Zero AI — voice interface that understands meaning, intent and context

Pez.AI — powers chat-based businesses

Nucleus.ai — white label solution for conversational AI

Myra — deliver instant customer service for on website

Ivy.ai — customer service chatbot for higher education

Init.ai — improve CX with conversation

Hatch — enables automated eCommerce through Facebook Messenger

Clinc — enterprise grade conversational AI platform

Botco.ai — employ conversational chatbots on most messaging channels

Boost.ai — robust virtual agent for business

Bitbot.ai — build Facebook chatbots

NLU Lab — build different types of chatbots

Converse — build intelligent chatbots

Basket — e-commerce shopping cart chatbot

IBM Watson NLP — natural language processing for advanced text analysis

Brndstr — chatbot developer studio

Artificial Solutions — enables enterprise grade NLP and analytics

Botsify — create a chatbot without code

Hound — speech processing to give voice access to products

Kriya.ai — helps you hire people on-demand

Pandorabots — quickly build chatbots

👫 Customer Relationship

DataFox — better CRM

Dynamic Yield — all-in-one platform for eCommerce personalisation

Jetlore — maps consumer behaviour to structured actionable data

Kasisto — conversational AI platform for the finance industry

Reifier — manages master data for customer, vendor and product

Rep.ai — central hub for all of customer data across various platforms

Takt — helps you understand more about your customers

Dynamo — gives you all the account insights you need instantly

Augur — helps recognise the customer using different devices

Audience.ai — helps build audiences using social data publicly available

OpenDNA — builds detailed psychographic and behavioural maps on users

Maia — takes the hassle out of big data

Cogito — detects human signals on calls and provides live behavioural guidance to improve the quality of every interaction

📎 Customer Research

Remesh — connect with your customers through scalable conversation

Tanjo — animated, real-time persona and customer segments

☎️ Customer Support

Aaron — customer service chatbot

ActionIQ — a platform to help marketers to analyse data

Brain — a chatBot management suite

Clarabridge — actionable customer insights from text and feedback

DigitalGenius — add a layer of AI to your contact centre

Eloquent Labs — turns self-help pages into conversations to reduce workload

Presence AI — an easy to use dashboard for handling customer messages

Spin — confidential customer feedback

Smith — real receptionists + ML to filter out any spam/sales/unwanted calls Rep.ai — central hub for all of customer data across various platforms

Wise.io — reduce tickets, lower response times and free up agents

Zendesk — builds software for better customer relationships

NEVA — automation for customer service and support

Alterra.ai — augments contact centre operators with a virtual assistant

Agent.ai — centralised your customer support tools and databases

📈 Market Research

Bottlenose — less time managing data and more time extracting insights

CB Insights — prediction to help decision making

Enigma — brings together internal data and external data

Intelligent Layer — improves business operations from undiscovered data

Mattermark — helps you find the right person within the right company

Predata — helps transform media into investment risk and prediction

Premise — helps large organisations make more impactful investments

Quid — a birds-eye view of any market size, growth and top investments

Tracxn — tracks different industries and startup ecosytsem for VCs

Appier — cross screen marketing to increase revenue

Dataminr — discovers high-impact events and news instantly

📣 Marketing

AirPR — helps manage PR efforts and media activity

Albert — helps you market better

Amplero — AI-driven B2C marketing platform

Automat — personalised one-on-one conversations with customers at scale

BrightFunnel — helps optimise the full customer journey

CogniCor — automated product queries, Customer on-boarding and more

Crystal — real-time advice for your social and content marketing

Datorama — ML-driven data integration & AI for marketing intelligence

Lattice — helps you discover untapped markets or potential customers

LiftIgniter — personalise web content and eCommerce for each user

Lucep — helps manage lead distribution to sales reps

Maik — improve your campaign marketing

ManyChat — create FB Messenger bots for marketing, sales and support

Mintigo — helps predict leads and increase sales

msg.ai — a single dashboard to manage messaging presence across social

Persado — content platform that generates language that inspires action

Questions — a quicker and less intrusive questionnaire

Radius — helps you find, engage, and convert buyers on social channels

ReSci — helps with customer retention

Rock Fuel — predictive marketing that delivers personalised advertised

Prizma — optimisation of media content and audience analytics

Creativity.ai — 360 degree product view

Cosmos — helps you learn more about your customer

ATP — marketing toolbox for increasing and streamlining performance

Purple — learn more about your customers through their Wifi usage

Boxever — helps deliver content to customers at the right moment

💰 Sales

6sense — add a layer of predictive and behavioural insights account lists

Aviso — make informed decisions that accelerate sales growth

BloomReach — online shopper insights

Chorus.ai — record and summarise online meetings to help pipeline closure

Clari — accurately forecasts and shows sales teams where to focus to close

Collective[i] — predictive AI to help achieve more sales

Enquire — better e-commerce search

Fusemachines — automats prospecting, lead qualification and more

Eye.ai — get UX/UI design improvement insights for your website

InsideSales — helps gain more relevant sales leads

Nova AI — helps you get meaningful and useful insights on your customers

One.ai — cloud-based CRM software powered by AI

People.ai — gives sales leaders sales activities and performance analytics

Personify.ai — bot builds easily

Roof AI — real-estate lead generation chatbot

Salesforce Einstein — improves business process and customer interactions

Sales Decision Engine — AI-powered sales enablement suite

Sudo — finds meaningful signals in your customer data

Spin — confidential customer feedback

Tethr — gain insights customer phone conversations

TACT — never need log in a CRM again

Transformation — track, map and understand user experience

xiQ — helps accelerate sales, monitor competitive activity and more

Zensight — AI for sales professionals

Init.ai — improve CX with conversation

Hydra.ai — helps sales leaders operate their teams at peak performance

Hatch — enables automated eCommerce through Facebook Messenger

Pathlight — always-on, data-obsessed sales ops analysis of teams

Conversica — discovers your most qualified sales opportunities from email and other comms

Sentient — automatically makes website design changes to improve ROI

👥 Recruiting

Entelo — combines and suggests job candidates from different web sources

Glider — source, match and evaluated automatically

HiQ — provides insights and suggestions for engaging with employees

HireVue — uses facial recognition to help you decided on job candidates

Olivia — an improved candidate and recruiting experience

Rai — helps you with recruiting and contacting candidates

Rey — introduces you to people you should really meet (work and play)

Talent Sonar — hiring platform using a range of AI and inclusive methods

Textio — helps improve how your job ads are written

Uncommon — improved job candidate search and ad creation platform

Wade & Wendy — helps you find jobs and hire people

Recruiting.AI — helps with hiring

👭 Team Collaboration

Aviva — helps you organise your workplace communication

Butter.ai — puts all of your company knowledge within reach

Cyclops — video conferencing, including whiteboard

Deckard.ai — helps predict project timelines

Howdy — a friendly, trainable bot that helps Slack teams with work

Knowmail — an assistant that helps you cleverly manage your inbox

Plato — a teamwork platform

Talla — automate internal questions, manage and prioritise staff requests

Soapbox — access to the collective wisdom of your organisation

x.ai — meeting scheduling assistant

Yva.ai — is your personal assistant who keeps track of important work tasks

Entropy — helps to measure and raise employees emotional intelligence

ConferAI — enables colleagues to give feedback on project and meeting effectiveness

Collaboration.ai — helps enhance team collaboration and performance

Cerb — helps manage shared inboxes

Butterfly.ai — turns employee feedback into customised leadership training for managers

Butter.ai — puts all of your company knowledge within reach

Brand.ai — eliminate communication overhead and version conflicts in your design and development workflow

Next, check out the other parts of this series:

Please note: I’m no longer taking requests to add to these lists