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Nothing prepares you for finding your loved one bruised and blooded. Nothing prepares you for never finding answers. This is the reality that every day, so many people are living through, across the UK, because of the nature of the social care system. Nothing prepared me for being one of the statistics.

My father has fronto-temporal dementia – he cannot communicate his thoughts but he is fully aware of what is happening. My brother and I found him bloodied and bruised on more than one occasion, we have sought answers but we know that we will never find them. He is safe now, but his health has deteriorated massively and has affected his life expectancy.

(Image: Steve Bainbridge/Sunday Mirror)

This is not just my reality. This is the reality for so many others across the country.

I am lucky. I was able to call a debate last year and get The Mirror to cover my family’s journey. Most people don’t have that luxury. Instead, they’re left fighting the social care system.

I’ve been on both sides. As an aggrieved family member and a local politician with a responsibility for social care, I’ve seen the strife that goes into placements on both sides. The system is failing our most vulnerable residents.

As it stands, the social care system is not fit for purpose. The Tories promised in their manifesto that they would tackle social care. It’s been three years – and yet still no Green Paper, despite countless promises.

Last week, in Parliament, I asked the Health Secretary how many more families will suffer before the Government looks to reform the social care system. There was no answer.

(Image: PA)

As an A&E doctor, who regularly sees vulnerable older people stranded in hospital because they don’t have access to adequate social care, and as a daughter, who’s had to go through this process, I have the following recommendations:

- A truly independent complaints process – formal complaints should not have to go through the care provider or local authority who the complaint is against.

- A reformed process for awarding care contracts – to ensure that failing companies cannot simply change their name and continue providing inadequate care.

- An Independent Advocate for Older People – to protect and promote the rights of older people.

- Mandatory CCTV with an opt-out – CCTV in communal areas within care homes should be mandatory to provide evidence of any unacceptable behaviour in a care setting.

(Image: Uppercut RF)

- A fully funded social care system, integrated into our NHS, with a ban on outsourcing to private companies.

Increased funding alone won’t solve the problems being faced by our most vulnerable – only enacting the above changes will. At some point in our lives, we all have an experience with the social care system – as a daughter, I know how difficult it is when this system fails you.

As Labour Deputy Leader, I would continue putting pressure on this Tory Government and their poor record on social care. As a society, we must protect our most vulnerable – sadly, nothing prepares you for confronting the worst. As your Deputy Leader, I would work with the Leader of the Labour Party to put the NHS and social care front and centre of our policy going forward. We need to protect our most vulnerable. We need a Labour Government.