Nintendo is officially taking action in regards to the "Joy-Con Drift" issue and will be repairing any affected Joy-Cons for free, and will refund those who have already had repairs done and were charged for them.

Nintendo Switch Joy Con Colors updated 9 IMAGES

As reported by Vice, an internal Nintendo document was discovered that stated that customers will no longer need to provide proof of purchase and the repairs should be done, regardless of warranty status.“Customers will no longer be requested to provide proof of purchase for Joy-Con repairs,” the internal customer service details say. “Additionally it is not necessary to confirm warranty status. If a customer requests a refund for a previously paid Joy-Con repair [...] confirm the prior repair and then issue a refund.”Customer support representatives are to "guide Switch owners complaining about Joy-Con Drift through troubleshooting steps, but if that doesn’t solve the issue, they’re to issue a repair “at no-charge.”"IGN has reached out to Nintendo for an official statement, but in the meantime I have called Nintendo support and have confirmed this to be true.I have been having drifting issues in my left Joy-Con from my launch Nintendo Switch and I created a support ticket a few weeks ago.I was charged $40 + shipping at the time of setting up the repair. After I called in tonight and brought up this report, the wonderfully helpful representative refunded my entire amount and upgraded my shipping to overnight at no extra cost. I asked if this was for all customers impacted by this, and she responded that it was.This response may stem, at least in part, to a class action lawsuit against Nintendo that states that "Nintendo's Joy-Cons violate "various consumer protection statutes as well as various warranty and common law claims."" If you are currently experiencing this "Joy-Con Drift" issue, be sure to go to support.nintendo.com/joyconrepair to submit a ticket so you can get yours repaired for free. If you have an existing or completed repair order, call in (US & Canada) to 1-855-548-4693 to get your refund.

Have a tip for us? Want to discuss a possible story? Please send an email to newstips@ign.com Adam Bankhurst is a news writer for IGN who is happy Nintendo is taking care of its customers for this very annoying issue. You can follow him on Twitter @AdamBankhurst.