Over the course of our discussion, Jim and I discuss such things as his role at LEI, what a Matched Pair Strategy is, practical steps to design quality into the development process and if you stick around long enough, you’ll learn the “trick” to check the quality of your A3. Jim, a PhD, senior advisor for Product and Process Development at the Lean Leadership Institute, and author/co-author of two books – Designing the Future and The Toyota Product Development Systems will also be one of the keynote speakers at this years ILC Conference.

Unfortunately, we had some technical issues in the booth on the day of our recording so some of my discussion with Jim was lost. However, what we were able to capture is nothing short of fascinating.