Posted By Xsolla at 06:21 AM - Fri Apr 07 2017

We’ve just rolled out Tips. This grants gamers the option to tip Xsolla a small amount so that we may continue to optimize our payment system solutions to better serve the global gaming community. We believe that tipping should be completely voluntary, so if a tip was made unintentionally, we urge users to contact us at our website to request an immediate refund.

I just want to point out that the person who posted this is on a member account, with 1 post, who happens to be named Xsolla. That doesnt mean that this person actually is a representative of that company what so ever. If they are a troll, they played that card really, really well.

That being said, yes the payment processor defaulting a tip level is shady, and uncouth. If the Xsolla person in this thread is actually not representing the company, and a troll, then I would say that its likely this silly company rolled out a tipping tool for devs / restaurateurs to take tips from consumers. According to this link that is exactly what this is for. It is not to tip the company Xsolla its to tip the devs. Additionally it is something that can be turned off via the widget settings. I am sure that our devs will do something about it soon.

It seems more like this is an update that Xsolla did to their product, to further support their consumer base, and just needs to be tweaked by the team. Easy peezy.