Hotel Stay Terms and Conditions

All hotel bookings are subject to availability.

All package rates are valid as per the dates mentioned only.

Standard Check In time is 1400 hrs (2pm) and Check Out is 1100 hrs (11am).

Any Early Check In or Late Check Out may attract an additional day use charge of Rs. 5000 plus taxes for a maximum of 4 hours and thereafter a full day rate (rate of the day) will be applicable.

An extra bed, if not included in the package, will be charged at an additional rate of Rs. 2000 plus applicable taxes and will always be on subject to availability.

The reservation does not guarantee the room allocation on the basis of the Guest's preference, such as king bed, twin bed, smoking room, pool view room, etc. However we will always try to fulfil Guests' entire requirement.

All room occupants must display a valid Indian Government approved photo ID cards at the time of Check In, failing which may result in rejection of accommodation.

The hotel will be charging an additional amount as an advance token against the payment for availing other services/facilities in the hotel.

Due to any inclement weather condition at any of the destinations, we are not liable for any kind of refund.

Postponement of booking will be treated as cancellation and new booking will have to be made be subject to availability.

Visitors are not permitted in the guest rooms after 2300 hrs (11pm) without registration and eed to provide their identity proof.

In case of cash payment exceeding Rs. 24999, a PAN Card copy is mandatory from the Guest.

Rates are subject to change without prior notice.

A surcharge may be applicable during festival, peak and blackout dates.

Please note there will be penalty of Rs. 3000 plus taxes & service charges in case guest is found smoking in a non-smoking room

Package Prices are exclusive of taxes

Consumption of alcohol may inhibit you from entering rides & attractions. Guest safety is paramount and guests must adhere to the ride operator's directions.

On obtaining passes, the pass holder confirms that he/she has read, understood and agreed to all the terms and conditions in the park and voluntarily assumes all the risks.

The management has put all efforts to keep all rides and attractions operational; however it is possible that some of the rides or attractions may not be fully operational at all times due to technical/repairs & maintenance/electricity or power failure.

No refund in any form will be applicable if any or all of the artists are unable to deliver performance as declared for any reason whatsoever.

Imagicaa reserves the rights to refuse entry to holder of this pass for violations of park rules, illegal activity or failure to comply with any security measures.

Ticket package, rates and governing conditions are subject to change without notice.



Cancellation Policy: Any cancellation upto 72 hours prior to visit date will attract a penalty of 25% of package cost. Any cancellation within 72 hours of visit date will attract a penalty of 100% of package cost.

Prices are exclusive of taxes.