Matthew Barsalou Bio Lean Sherlock Holmes and Root Cause Analysis Lessons in RCA from a famous detective

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Author Archive Although not a quality guru, the fictional detective Sherlock Holmes took a methodical approach to problem solving that can be useful when applied to root cause analysis (RCA) during the investigation of a product or process failure. Sir Arthur Conan Doyle (1859–1930) was a British physician who created the character Sherlock Holmes. Doyle published 56 short stories and four novels between 1886–1893 and 1903–1927. In addition to Doyle’s original stories, countless authors, including Mark Twain, have also tried their hand at writing Sherlock Holmes stories, and the detective has featured in radio serials, films, and video games. While enjoying Sherlock Holmes’ adventures, quality professionals can pick up tips for performing root cause analysis. Here are a few from several of Doyle’s stories.

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Quality Digest Discuss About The Author Matthew Barsalou Matthew Barsalou is a statistical problem resolution master black belt at BorgWarner Turbo Systems Engineering GmbH. He is an ASQ-certified Six Sigma Black Belt, quality engineer, and quality technician; a TÜV-certified quality manager, quality management representative, and quality auditor; and a Smarter Solutions-certified lean Six Sigma Master Black Belt. He has a bachelor’s degree in industrial sciences, and master’s degrees in engineering, business administration, and liberal studies with emphasis in international business. Barsalou is author of Root Cause Analysis, Statistics for Six Sigma Black Belts, The ASQ Pocket Guide to Statistics for Six Sigma Black Belts, and The Quality Improvement Field Guide.