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IN THE SHOP FOR REPAIRS JUSTIN GUEST SAYS HIS 2013 TESLA S TURNED OUT TO BE NO MATCH FOR THIS POTHOLE HE SAYS IT WAS DEEP ENOUGH TO SHAKE UP HIS WIFE AND STOP THEIR CAR. >> MY WIFE TAKES THIS STRIP EVERY MORNING TO WORK. SHE WAS IN THE MIDDLE LANE BECAUSE SHE KNOWS ALL THE OTHER LANES ARE BUMPY. SHE HIT THE POTHOLE, BLEW OU OUR WHOLE SUSPENSION BARRY: GUEST SAYS THESE ARE PICTURES OF SEVERAL OTHER CARS THAT CAME THOUGH THE SAME AREA TRAVELLING EAST ON MULBERRY STREET AND THEN GETTING ONTO THIS STRETCH OF ROUTE 40 TO DOWNTOWN BALTIMORE HE SAYS THEY HIT THE SAME POTHOLE BETWEEN MOUNT AND GILMORE STREETS. CAUSING FLAT TIRES AND OTH DAMAGE. MOST DRIVERS PULLED OVER BUT ONE APPARENTLY DIDN’T. >> SOMEBODY RAMMED HIM, HIT HIM IN THE BACK, IT WAS AN ACCIDENT CAUSED RIGHT NEXT TO MY WIFE AS THE TOW TRUCK DRIVER WAS PUTTING OUR VEHICLE ON THE TOW TRUCK. BARRY 11 NEWS CONTACTED THE CITY : ABOUT POTHOLE PROBLEMS. THE DEPARTMENT OF TRANSPORTATION SAYS AROUND THIS TIME OF YEAR IT USES A COLD PATCH PROCESS. IN JANUARY IT MADE MORE TH 9800 REPAIRS. IN FEBRUARY, MORE THAN 16,000 AND LAST YEAR CREWS HANDLED MORE THAN 112,000 REPAIRS. THE CITY SAYS IT TYPICALLY FILLS IN POTHOLES WITHIN 48 HOURS OF THEM BEING REPORTE GUEST SAYS HOURS AFTER HIS VEHICLE GOT DAMAGED HE DECIDED TO GO BACK TO THE AREA AND FOUND THE CITY HAD PATCHED THE POTHOLE. >> IS IS ONE POTHOLE OF MANY. BARRY: HIS FRUSTRATION? >> OUR CAR IS BROKEN NOW, IT IS CLOSER TO $4500 WORTH OF DAMAGE FROM ONE BALTIMORE CITY POTHOLE. CARS ARE GETTING MESSED UP DAILY ACCIDENT MAYBE BECAUSE THEY TRIED TO AVOID A POTHOLE. BARRY: FORTUNATELY, NO ONE WAS INJURED. GUEST SAYS, ONE PERSON WHO HIT THE POTHOLE GAVE ALL THE OTHERS INFORMATION ON HOW TO CONTACT THE CITY AND FILE A CLAI WE’VE PUT THAT SAME INFORMATION IN OUR WBAL TV MOBILE APP FOR ANYONE WHO NEEDS IT. REPORTING LIVE FROM WEST BALTIMORE, BARRY SIMMS WBA

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A Baltimore County man said a pothole in Baltimore City caused serious damage to his car Monday as his wife drove to work. Now his concerns are fixing his vehicle and getting rid of the potholes. In the shop for repairs, Justin Guest said his 2013 Tesla S turned out to be no match for a pothole that he said was deep enough to shake up his wife and stop their car."My wife takes this trip every morning to work. She was in the middle lane because she knows all the other lanes are bumpy. She hit the pothole (and it) blew out our whole suspension," Guest said.Guest is waiting for paperwork to file a claim about the pothole that damaged his car.Guest said several other cars came through the same area traveling east on Mulberry Street toward downtown Baltimore. He said they hit the same pothole between Mount and Gilmore streets, causing flat tires and other damage. Most drivers pulled over, but one apparently didn't."Somebody rammed him, hit him in the back, and it was an accident caused right next to my wife as a tow truck driver was putting our vehicle on the tow truck," Guest said.The 11 News I-Team contacted city transportation officials about pothole problems. They said crews use a cold-patch process to fill potholes around this time of year.In January, Department of Transportation crews made more than 9,800 repairs. In February, crews made more than 16,000 repairs, and last year, crews handled more than 112,000 repairs. City officials said crews typically fill in potholes within 48 hours of them being reported.Guest said hours after his vehicle got damaged, he decided to go back to the area and found the city had patched the pothole, but he's still frustrated."My car is broken now. We need our car fixed. It's closer to $4,500 in damage from this Baltimore City pothole," Guest said.Guest said he worries that "cars are getting messed up daily or in accidents trying to avoid potholes."No one was injured.If you see a pothole on a state road or highway, report it here. Find out if the road you're on is maintained by the state or local officials.How to file a property claim in Baltimore City