We’ve seen an increase in criminals exploiting the coronavirus and using this as part of their scam tactics.

Don’t fall victim by looking out for the following:

Impersonation scams and emails offering health updates or cures

Scammers are sending out emails that look like they come from trusted organisations, like the World Health Organisation (WHO). An attachment in the email claims to provide safety measures to combat coronavirus but opening it actually infects your device with malware that monitors your online activity and captures your information.

Claims you are due to receive a tax refund

Criminals are bombarding mailboxes with emails saying you’re entitled to a tax refund due to coronavirus – but it’s a trick. HMRC will never contact you by email to discuss tax refunds, so don’t click or respond. Report emails like this to phishing@HMRC.gov.uk

Purchase scams

Watch out for emails, ads, posts, texts or phone calls advertising anything to do with coronavirus – whether it’s for facemasks, vaccines or access to testing kits – any deals that look too good to be true usually are. These approaches are very likely to be a scammer trying to get their hands on your money or personal details – make sure you don’t give them what they want.

Offers to make quick money

There has been a huge increase in criminals trying to lure people into becoming money mules through ‘get rich quick’ job offers during these uncertain times. If a job ad looks too good to be true – it probably is and the personal consequences of allowing criminals to pay money through your account can be life-changing. Reject any offers of cash to let someone else use your bank account, it’s simply not worth it!

Always remember:

Stay alert to suspicious phone calls, texts or emails from anyone claiming to be from the bank or other trusted organisations. We’ll never ask you to share your full PIN, password, card reader code, one time passcode or to move money from your account.

Never download attachments, software or let anyone remotely log into your computer following a call or email you’ve received out of the blue

If you are ever asked to do any of these things, refuse and contact us immediately using the number on the back of your card or a number you trust. If possible, call us back from a different phone or mobile.

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