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Access & Hours of Operation

Denver Broncos:



Parking Lot C (early tailgating lot) opens at:



8:00am for a day game (2PM or 2:25PM Kickoff)

12:00pm for a night game (6:15PM or 7PM Kickoff)



All remaining parking lots open up approximately 4.5 hours prior to the scheduled kick-off time:



*Police checkpoints are staffed 2 hours prior to each game, to assist with directing permit holders. You must follow the access routes identified on the back of your permit or you may be denied access and redirected by traffic officers. You must have a valid permit for the current game. Vehicles without valid permits will be denied access to the permit lots. There will be NO in-and-out privileges. Permits may not be re-used.



Public Events:



Parking lots are scheduled to open approximately 4 hours prior to the event's scheduled start time for large public events held inside the stadium (stadium concerts, soccer games, college football games, etc.). This is subject to change, so please call 720-258-3000 the month of the event for event specific information.

Accessible Parking

ACCESSIBLE PARKING - BRONCOS

Accessible parking is exclusively sold on a first-come, first-served CASH / CREDIT CARD basis in Parking Lots D, G and L starting 4.5 hours prior to the scheduled kick-off time.



Accessible parking spaces in lots D and G, located west of the stadium, sell for $30 per space. Accessible parking spaces in Lot L is sold at $20 per space and is located on the north side of the stadium.



If you need a parking permit in Lot D or G, fans must use the NFL Ticket Exchange to buy from fellow fans.



ACCESSIBLE GAME DAY PARKING - PUBLIC EVENTS



For larger Public Events like concerts and soccer games, the majority of accessible parking is sold on a first-come, first-served CASH basis in Parking Lots D, G and L. Please click here for a map of the stadium lots.



Accessible cash parking spaces are also sold on a first-come, first-served basis for smaller events, in Lots B and C.



*All ADA parking spaces at the stadium are restricted to only those guests possessing and displaying valid state-issued ADA parking placards or vehicle registrations. Violators are subject to ticketing and / or fine.



ACCESSIBLE SHUTTLE CART SERVICE



Shuttle carts are available to assist ADA, elderly and other guests requiring assistance from parking areas to locations closer to stadium gates. Shuttles pick up guests from designated shuttle stop points only beginning three hours prior to kickoff until one hour after the game. Please arrive as early as possible to utilize shuttles. Shuttle service operations will cease from 2 minutes left in the 4th quarter until approximately 15 minutes following the end of the game for safety reasons, due to the volume of pedestrians leaving the gates. Shuttle cart service may be reduced or cancelled should inclement weather conditions present safety concerns.

*Click "Shuttle Cart Service" dropdown box below to view a map of the designated pickup areas.

ADA ACCOMMODATIONS

ADA PARKING



All ADA parking spaces at the stadium are restricted to only those guests possessing and displaying valid state-issued ADA parking placards or vehicle registrations. Violators are subject to ticketing and / or fine.

SINGLE GAME ADA PARKING PERMITS

On a first-come, first-served basis, guests may purchase ADA parking permits on game day at Lots D, G, & L. The cost for ADA parking permits is the same as for non-ADA parking spaces in each lot.

ADA SHUTTLE CARTS

Shuttle carts are available to assist ADA, elderly and other guests requiring assistance from parking areas to locations closer to stadium gates. Shuttles pick up guests from designated shuttle stop points only beginning three hours prior to kickoff until one hour after the game. Therefore, please arrive as early as possible to utilize shuttles. Shuttle service operations will cease from 2 minutes left in the 4th quarter until approximately 15 minutes following the end of the game for safety reasons. Shuttle cart service may be reduced or cancelled should inclement weather conditions present safety concerns.

ADA SEASON PARKING

Season long parking permits, including ADA accessible permits, for the 2019-2020 season are no longer available due to high demand and limited inventory. All permit requests submitted by the March 28, 2107 deadline have been sorted and assigned based on priority number. Please see the BRONCOS PARKING PERMIT REQUESTS section for more details. Single game permits may be purchased through NFL Ticket Exchange.

ADA PARKING - DAY OF GAME

ADA parking spaces can be purchased the day of game in Parking Lots D, G and L. Parking Lots D and G, located west of the stadium, are $30 per space. Parking Lot L is $20 per space and is located on the north side of the stadium. Cash parking is sold on a first-come, first-served basis on game days. These parking lots open 5 hours prior to the scheduled kick

ADA STADIUM SERVICES

ASSISTIVE ANIMALS

Empower Field at Mile High permits trained guide dogs, signal dogs, or service animals.

ELECTRICAL OUTLETS

Electrical outlets (ADA Power Stations) are available for recharging wheelchairs and other necessary equipment in the seating areas designated for patrons with disabilities. Please contact a Guest Relations staff person for assistance.

FAMILY RESTROOMS

ADA compliant family restrooms are located adjacent to most Guest Relations Centers on each stadium level.

RAMPS

ADA compliant ramps to all stadium levels are located in all four corners of Empower Field at Mile High. Any guest seated in Sections 316 through 330 should utilize the ramps adjacent to Gates 4 and 5 only.

SERVICES FOR THE DEAF & HARD OF HEARING PERSONS

ASSISTIVE LISTENING DEVICES

Hearing impaired guests may check out an Assistive Listening Device (ALD) at any Guest Relations Center with a valid driver’s license. Guests may also reserve an ALD prior to an event by calling 720-258-3000.

CLOSED CAPTIONING DEVICES

Closed captioning is available for guests who are deaf or hearing impaired via mobile phones. A limited number of mobile phones are available for check out with a valid driver’s license at any Guests Relations Center or can be reserved in advance by calling 720-258-3000. The mobile phones will transmit announcements made through the stadium’s public address system. To access captioning from your own smart phone, visit www.mobilecap.net and enter the Event ID code ‘951’. This system may not be available for all stadium events.



OPEN CAPTIONING DEVICES

Open captioning is available for guests who are deaf or hearing impaired via Empower Field LED ribbon boards. The open captioning service will be displayed on three LED boards at Empower Field at Mile High. Two boards are located on the southeast and southwest sides adjacent to the Ring of Fame nameplates and one is in the northwest corner of the stadium. The open captioning service will be used at Broncos home games, Denver Outlaws Major League Lacrosse games and other major stadium events (international soccer games, AMA Supercross, etc.).

AGE RESTRICTIONS

Guests two years of age and older are required to have a ticket for admission to any stadium event. Infants under two years of age may sit in a ticket holder's lap so long as they do not obstruct the view of others nearby.

ALCOHOL POLICIES

Empower Field at Mile High and our partners strongly encourage responsible consumption of alcoholic beverages. The stadium’s alcohol policies are:

No outside alcoholic beverages are permitted. Guests in possession of outside alcoholic beverages will be ejected without refund.

Colorado law prohibits the sale of alcoholic beverages to persons under the age of 21. NFL policy requires that all guests, regardless of age, are required to show valid ID when purchasing alcoholic beverages. Identification cards that appear to be fraudulent will be turned over to a Denver Police Officer.

The sale of alcoholic beverages will conclude at the end of the third quarter of NFL games. Cut off times will be determined for other events on a case-by-case basis. Sales may be discontinued earlier at the discretion of stadium management.

There is a two-alcoholic beverage limit per transaction at all concession stands.

Guests passing or providing alcohol to minors will be ejected and subject to arrest.

Guests possessing alcohol, who do not have proof of being 21, may be ejected.

Stadium management reserves the right to refuse the sale of alcohol to any person.

Don’t drink and drive. Have a designated driver, take mass transit or take a cab. Don’t get behind the wheel.

Altitude

At Empower Field at Mile High, with 17 percent less oxygen

than in cities at sea level, visitors from out of town may find

themselves breathless over more than just our beautiful city and

stadium.



While most people can come and go without any difficulty, minor

symptoms of altitude sickness may include shortness of breath,

headaches and fatigue. If the elevation does get to you, here are

some tips you can try:





Drink plenty of water (3-4 quarts per day)

Monitor your alcohol intake.

Take it slow! Give your body a break & don’t overexert yourself.

Pack for sun. At this elevation and with more than 300 days of sunshine in Denver, sunscreen is a must.

Dress in layers. Check the weather forecast as temperatures can vary wildly from day to night during football season.

Am I still able to bring in food and beverage & other items that have been permitted in the past?

Yes, this policy does not restrict the items which fans have been permitted to bring in past years, it limits and restricts the size and type of bag or container that these items are permitted to be carried into the stadium in.

Animals

Animals are not permitted in Empower Field at Mile High, with the exception of service animals for the disabled.

Apple Pay

Apple Pay is the fast way to pay and is now accepted everywhere inside of Empower Field at Mile High. Special offers will be made available throughout the season for fans making purchases with Apple Pay. Need help setting up Apple Pay on your iPhone? See instructions here.

Aramark (Food & Beverage Concessions)

1801 Bryant Street, Suite 200

Denver, CO 80204

Main Line: 720-258-3585

Fax: 720-258-3587

https://www.aramark.com/



Aramark (Housekeeping)

1801 Bryant Street, Suite 800

Denver, CO 80204

Main Line: 720-258-3174

www.aramark.com

Are diaper bags permitted?

Diapers and wipes can be carried in a clear bag, however diaper bags are not permitted.



Are seat cushions allowed to be carried into the stadium?

Yes, only one piece foam seat cushions with no covers are permitted as long as they do not exceed 18 inches wide.



Are we allowed to tailgate at the game?

Yes, tailgating is allowed and encouraged.

At what age must a child have a ticket for a stadium event?

Once a child turns 2, he/she is required to have a ticket to enter the stadium.

Auto Trouble

Ace Towing Enterprises, 303.980.8770, provides complimentary emergency auto service to vehicles in stadium parking lots following Broncos home games. Please contact any stadium staff member if assistance is needed.

AUTOMATIC TELLER MACHINES

U.S. Bank ATM's are located on level 1 near sections 105, 114, 122, and 133. Additional ATM's are located adjacent to all Guest Relations Centers on stadium levels 3 and 5.

BABY CHANGING STATIONS

Baby changing stations are available in all stadium restrooms.

BAG POLICY

To provide a safer environment for the public and expedite fan entry into stadiums, NFL policy limits the size and type of bags that are permitted into the stadium. The Broncos encourage fans not to bring any bags however the following will be permitted:





One clear bag no larger than 12" x 6" x 12" OR a one-gallon clear freezer bag (Ziploc or similar).

In addition, fans may carry a small clutch bag or purse no larger than 6.5" x 4.5", with or without a strap.

Each ticket holder, including children, may carry an approved clear bag and a clutch purse.

Additional Information





Diapers and wipes may be carried in a clear bag, however diaper bags are not permitted.

Additional clothing, blankets, etc. are permitted if carried loosely or in an approved clear bag.

Blankets should be carried over the shoulder to be screened more quickly.

Small cameras, binoculars and cell phones may be carried in loosely or in an approved bag.

Seat cushions must be one piece foam cushions with no covers and should not exceed 18 inches wide.

There are no provisions to check items at the gates. Fans will be asked to either take prohibited items back to their car, if they have not entered the stadium, or dispose of prohibited items at the gate. The Denver Broncos and the stadium are not responsible for items left behind, lost, stolen, or damaged.





BANNERS/SIGNS

Appropriate signs and banners are acceptable, however the following rules apply:

Signs may not obstruct another guest's view.

Signs may not cover existing stadium advertising or signage.

Signs must be event-related, in good taste and in approved locations as determined by stadium management.

Signs may not contain profanity or be commercial or political in nature.

Signs may not be constructed out of plastic, wood, metal or other hard substrates.

Bike Parking/Racks

Empower Field at Mile High is easily accessed from the South Platte Trail of the Denver bike trail system. To download a .pdf map of the Denver trail system, click HERE. There are over 300 on-site bike racks for securing the bikes when on-site. All those biking to the stadium are encouraged to be aware of and to plan for the new Stadium Bag Policy which will be in effect at all stadium gates.



CAMERAS/VIDEO RECORDERS

Hand-held still camera photography is welcomed at events for non-commercial personal purposes. Cameras and lenses must be 6" or less, when fully extended. Tripods, camera lenses or any other type of equipment, including tripods or selfie sticks, that may interfere with other fans' enjoyment of the game are not permitted. The use of video cameras is not permitted at any time. The stadium's camera policy may change for other events. Please check in advance to confirm a specific event's policy if there is a question. In accordance to Title 14 CFR Section 99.7, drones or other unmanned aerial devices are strictly prohibited on stadium property, including parking lots and adjacent walkways.

Can fans carry cameras, binoculars, smart phones or other approved items separately from what they put in a clear bag?

Yes. Binoculars or a phone or camera can be carried into the stadium so long as it is not in its own bag. This is not a restriction on items that fans have been able to bring into the stadium. It is only a restriction on the type of container used to carry items.

Can I tour the stadium?

YES, public tours are available. Visit our tour page!

Cellular Phones

Cellular phones may be used in the stadium, so long as their use does not disturb other fans in the area or interfere with their ability to enjoy the event.

Charter Bus Service

The Denver Broncos proudly partner with Arrow Stage Lines for their charter bus service. For information about Arrow Stage Lines, please call 303-373-9119 or 1-800-497-6060 or visit arrowstagelines.com.

Colorado Sports Hall of Fame (Tours)

P.O. Box 46019

Denver, CO 80201

Main Line: 720-258-3888



www.coloradosports.org

COLORADO SPORTS HALL OF FAME MUSEUM

Located on the West side, inside Gate 1, The Colorado Sports Hall of Fame (CSHoF) not only honors those that have achieved excellence in sports and in character, it helps others to achieve it. With a selection of inductee biography panels, Colorado sports timelines and partner profiles, the museum provides an in depth look at Colorado sports history. Be sure to see the Nuggets center court, and spend some time dressing as your favorite athlete in the Kids Zone. Hours vary seasonally, check www.coloradosports.org for current hours. Museum admission is free, stadium tours available for a fee.

Comments/Concerns

At Empower Field at Mile High, it is our goal to provide only the highest levels of service to our guests. We want to hear complaints, concerns and compliments. We value your feedback. Please direct any comments or concerns to the nearest Guest Relations Center or Concierge Center or to the nearest stadium staff member. You may also send questions or comments to Guest.Services@Broncos.NFL.net.

Concession Stands

Aramark is the exclusive concessionaire for Empower Field at Mile High providing both traditional stadium cuisine and specialty concession stands that include the following fare. Please note that locations of all food and beverage stands are subject to change.



PORTABLES AND KIOSKS (Throughout the stadium)

Empower Field at Mile High has more than 100 portable concession stands or kiosks set up throughout the stadium to further accommodate every fan. Specialty features by local companies provide additional flavor on the concourse. Please check with a Guest Relations staff person for a detailed listing of these and other great locations. Locations are subject to change.

Contact Information

Click here for complete stadium contact information.

Credit Cards

Credit cards are accepted at the Broncos Team Store and Ticket Office and all permanent concession and merchandise stands. Not all portable food service carts and roving vendors accept credit cards.

DENVER BRONCOS CHEERLEADERS

DENVER BRONCOS CHEERLEADERS

www.denverbroncos.com/cheerleaders/index.html

www.facebook.com/DenverBroncosCheerleaders



One of the premier teams in the NFL, the Denver Broncos Cheerleaders are known for their distinctive western uniforms. The Broncos brought back cheerleaders in 1993 after a 17-year absence and are proud of the work the team does both on the field and in the community. The cheerleaders appear at over 600 charity and personal events annually representing the Denver Broncos. For more information regarding the Denver Broncos Cheerleaders, including how to request and schedule cheerleader appearances, please contact 720-258-3176 or refer to our website.

JUNIOR DENVER BRONCOS CHEERLEADERS

www.denverbroncos.com/juniorcheers



The Junior Denver Broncos Cheerleaders (JDBC) program promotes self-esteem, pride, commitment and discipline among young women ages 6-14 and offers a rare and truly special opportunity for young women to perform during Denver Broncos pre-game and halftime shows at Empower Field at Mile High. No tryouts are required! The Junior Denver Broncos Cheerleaders is a team tailored to kids of all ages and ability levels and is open to young girls with years of experience or girls who are new to cheerleading and dance. For information on registration fees and registration times, please refer to the Junior Cheerleader page on DenverBroncos.com.

Denver Broncos Executive Offices

13655 Broncos Parkway

Englewood, CO 80112

Main Line: 303-649-9000

Fax: 303-649-9354

Donation Requests: 720-258-3838

www.denverbroncos.com

DENVER BRONCOS IN THE COMMUNITY

www.denverbroncos.com/community/index.html





The Denver Broncos are committed to improving lives in our community by focusing on Youth Development, Quality of Life, Health & Wellness, Youth Football and Civic Engagement. Alongside key community partners in each focus area, we are able to make a difference through strategic programming, unique events and dedicated advocacy. For more information about Broncos in the Community, refer to the Broncos website and the link above or follow us on Twitter or Instagram (@BroncosOffField).

Denver Broncos Marketing (Sponsorship & Mascot Appearances)

1701 Bryant Street, Suite 900

Denver, CO 80204

Main Line: 720-258-3100

Hot Line: 720-258-3200

DENVER BRONCOS SEASON TICKETS

SEASON TICKET WAIT LIST

www.denverbroncos.com/tickets/



The Denver Broncos Reserved Season Ticket Waiting List currently has over 84,000 names. The number of tickets offered to waiting list customers each year is based solely on the number of season tickets not renewed from the prior year. Currently, we cannot predict wait times due to our extremely high renewal rates.

Since current season ticket holders have the opportunity to upgrade their seats before any tickets are offered to the waiting list, the locations offered to the waiting list are usually in the upper level corner end zone. Once you become a season ticket holder, you can request to upgrade your seats on an annual basis.

Signing up for the Reserved Seat Waiting List does not obligate you to purchase. If you choose not to purchase tickets at the time you are contacted, you can either be removed from the waiting list or upon your request moved to the end of the list.

Please keep your waiting list information up to date. Don't miss your opportunity to purchase tickets when your name is at the top of the list.

Sign up for the Reserved Seat Waiting List through Broncos Account Manager.

If you already have an account on Broncos Account Manager, you can add yourself to the waiting list by logging in and clicking the "edit my profile" link.

Denver Broncos Single Game Parking

STADIUM PARKING PERMITS



Fans looking to purchase single game parking permits are advised to purchase through the NFL Ticket Exchange from other fans.







CASH / CREDIT CARD PARKING ON GAMEDAYS



Cash parking will be sold in Lot C ($30 / space) every game. Lot C opens at 8am for afternoon games & at 12pm for 6:15pm & 7pm games



Additionally, 4.5 hours prior to kickoff, parking will be sold on a first-come, first-serve CASH OR CREDIT CARD basis in:

Lots F, H & R on the north side

Lot N on the south side

For information on ADA accessible cash parking on gamedays, please click the ADA Parking drop-down box above.

DENVER BRONCOS SINGLE GAME TICKETS

SINGLE GAME TICKETS

All single game tickets made available for public purchase will go on sale in late June/early July. A confirmed date and time will be announced in late spring. Once on sale, individual game tickets can be purchased online at ticketmaster.com, by calling 1-800-745-3000, at Ticketmaster outlets (half-price inventory not available at outlets), or in person at the Stadium Ticket Office.

HALF-PRICE TICKETS

To purchase half-price tickets fans must be registered as a verified fan through Ticketmaster. To register as a verified fan please visit verifiedfan.ticketmaster.com/denverbroncos. As part of the legislation authorizing the construction of Empower Field at Mile High, 2,000 tickets for all ten Denver Broncos home games are made available at half-price. Half-price tickets will go on sale on the same date as full price tickets.

Policies regarding use of half-price tickets include:

Four ticket limit per household per season.

Multiple game purchases are not permitted.

ALL HALF-PRICE TICKETS ARE MOBILE PHONE DELIVERY ONLY.

Tickets can be accessed three hours prior to kickoff.

To prevent fraudulent use of tickets or reselling of tickets, all members of the party must be present and are required to immediately enter the stadium once the mobile tickets are presented for entry.

Half-price tickets are non-transferable and non-refundable.

TICKET EXCHANGE

www.nfl.com.ticketexchange



NFL Ticket Exchange is Ticketmaster's online service that enables fan-to-fan transactions. Buyers simply select the ticket(s) they want based on price and seat location, without having to bid against other buyers, without having to coordinate delivery from anonymous sellers and without the gamble that the tickets are legitimate. Season ticket holders may refer to the online ticket office at www.denverbroncos.com/ticketoffice, refer to the 2017 Renewal brochure, or contact the Denver Broncos Ticket Office for more details.

DENVER BRONCOS TEAM STORE

The widest selection of official Broncos merchandise anywhere is located directly beneath the main scoreboard across from section 132 on the Main Concourse level. For store hours, please call 720-258-3300.

Denver Broncos Team Store (Merchandise)

1701 Bryant St. Suite 300

Denver, CO 80204

Main Line: 720-258-3300

Fax: 720-258-3338

http://shop.denverbroncos.com/

Denver Broncos Ticket Office (Ticket Information & Inquiries)

1701 Bryant Street, Suite 100

Denver, CO 80204

Main Line: 720-258-3333

Fax: 720-258-3335

tickets@broncos.nfl.net

www.denverbroncos.com/TicketOffice

Denver Outlaws Single Game Parking

Parking lots for Denver Outlaws games will open to the public three hours prior to the faceoff. Cash Parking will be sold in Lots A, B, C on the south side of Empower Field at Mile High for $10 per space. RV’s and oversized vehicles will be charged $30. Credit cards are not accepted for payment in stadium controlled parking lots. For more information on Outlaws season tickets and parking permits contact the Denver Outlaws at 303-688-5297.



***Additional parking lots will be open during the July 4 Fireworks show***



Parking in the neighborhoods surrounding Empower Field at Mile High is strictly prohibited and your vehicle may be cited and or towed.

DESIGNATED DRIVER PROGRAM

The Denver Broncos, Bud Light, Aramark and the TEAM Coalition encourage fans to act responsibly and be "Good Sports" while enjoying the game. Fans may visit the Guest Relations Centers located at GR Gate 10, Sections 122, 322, 508 and 534 during Broncos home games for information on how fans over 21 can sign up to be a designated driver and receive a complimentary Coca-Cola or O'Doul's as well as register to win prizes through the TEAM Coalition. As a designated driver, fans pledge not to drink alcoholic beverages during the game and to provide responsible transportation for all members of their group. While the designated driver program is only in operation for select events, all of us at Empower Field at Mile High remind you that it is always important to drink responsibly and to drive safely. TEAM Coalition is an alliance of professional sports, entertainment facilities, concessions, the beer industry, broadcasters, governmental traffic safety experts and others working together to promote responsible drinking and positive fan behavior at sports and entertainment facilities. TEAM stands on three main principles: alcohol service policies, alcohol management training for stadium employees and programs for fans to manage alcohol responsibly, such as designated driver programs.



Do service fees apply to tickets that are purchased at Empower Field?

No service fees will be applied when purchasing tickets at Empower Field.

Drinking Fountains

Drinking fountains are located throughout the stadium on the Lower and Upper Concourses (Levels 1 and 5) as well as the United Club Level (Level 3).

Drop-Off Area

Drop-offs at Empower Field at Mile High should occur on the west side of the stadium on 18th or 19th Ave. in between Federal and Mile High Stadium Circle.

ELEVATORS & ESCALATORS

Eight public elevators and fifteen escalators provide service to all stadium levels and seating areas. Elevators are located at the 50 yard line areas on the East and West sides of the stadium. Escalators are located within each ramp quadrant and in the United Club areas and BMW Suite Levels.



EMERGENCY SITUATIONS

If an emergency situation arises, please direct your attention to the scoreboard while listening to the PA system for instructions. In addition to the scoreboard and PA system you may also refer to a Guest Relations or security team member for further instructions.











EMPLOYMENT & FUNDRAISING OPPORTUNITIES

The staff members of Empower Field at Mile High work together towards one singular goal... to give our fans the best game day experience possible. From our guest services and event staff to the housekeeping department and food and beverage team, each of the 2,000 individuals who represent the stadium and Denver Broncos Football Club on game days and during other stadium events are expected to share an unwavering commitment to each and every visitor and guest.

Stadium Management Company: Ushers, Guest Relations Staff

Argus Event Staffing: Event Staff & Security & Parking

Aramark Facility Services: Housekeeping

Aramark: Food and Beverage Concessions

Epicurean Entertainment: Suite Catering





Epicurean Entertainment (Suite Catering)

1801 Bryant Street, Suite 600

Denver, CO 80204

Main Line: 720-258-3570

Fax: 720-258-3569

www.epicureancatering.com

Family Restrooms

Family Restrooms are available for those with disabilities or for those who need assistance. Family Restrooms are located on the Lower (Level 1), Club (Level 3) and Upper (Level 5) Concourses at sections 105, 122, 305, 324, 341, 508 and 534. All family restrooms are ADA-compliant and also have baby changing tables.

FIELD ACCESS

Only authorized personnel will be permitted on the field prior to, during and after the game. Any unauthorized persons gaining access to the field will be removed, ejected and subject to prosecution and/or fine as well as loss of season ticket privileges.

FIRST AID

First Aid Centers are located on the Main Concourse across from Section 122 (east 50 yard line) and on the Upper Concourse by Section 534 (east 50 yard line).



FOOD AND BEVERAGE

Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.







Blitzburger Grill* - Chicken Tenders, Burgers, Bronco Brats, Fries, Stadium Dog, Veggie Burger, Gluten Free Options, Pretzels, Popcorn

Legends Grill - Chicken Tenders, Burgers, Bronco Brats, Stadium Dogs, Fries, Stadium Nachos, Popcorn, Peanuts

Mile High Pie - Pizza, Stadium Dog, Popcorn, Pretzels, Peanuts

Mile High Traditions – Stadium Dogs, Broncos Brats, Peanuts, Stadium Nachos, Popcorn

Red Zone – Street Tacos, Stadium Nachos, Popcorn, Peanuts

Sideline Grill – Stadium Dog, Burger, Federal Blvd Burger, Impossible Burger, Chicken Tenders, Fries, Pretzels, Peanuts

Crafts & Drafts - Premium Draft, Domestic Draft, Imports, Craft Beer, Wine, Peanuts, Popcorn

5280' Favorites - Cheddar Brats, Bronco Brats, Stadium Dogs, Stadium Nachos, Pretzels, Popcorn, Peanuts

EndZone Philly, 50Yard Philly & Denver Cheesesteak – Cheesesteaks, Denver Cheesesteaks, Stadium Dogs, Bronco Brats, Pretzels

Fan Stand* - Stadium Dog, Bronco Brat, Stadium Nacho, Cheeseburger, Pulled Pork Sandwich, Impossible Burger, Monster Chicken Nacho, Pretzels, Peanuts, Popcorn

Bella Fornos - Pizza, Stadium Dog, Popcorn, Pretzels, Peanuts

Drink MKT – Great assortment of Grab-n-Go items including Snacks, Beer, Wine, Spirits & Koozies

Tenders, Love and Chicken – Chicken Tenders, Chicken Wings, French Fries, assorted dipping sauces

FAVS @ Mile High – Popcorn, Hotdogs, Nachos, Pizza

FB Concepts – Local Chef inspired cuisine with a rotating menu of fan picked favorites

Full Service Bars - The Tavern, Xfinity Bar, Cross Bar, 50 Yard Bars (East & West), Club Fireside Bars, Denver Cocktail CO.

*Gluten Free and Vegetarian Offerings *Locations and offerings subject to change

Game Plan Green

Empower Field at Mile High is committed to the development and implementation of environmentally friendly policies and procedures in all aspects of stadium operations.



The Game Plan Green program outlines the stadium's environmental strategy with the following as priorities:

To seek reductions in consumption of all utilities including electrical, water and natural gas.

To consider stadium improvements that improve overall energy efficiency and reduced energy consumption.

To encourage the use of durable and reusable products.

Encouraging the purchase of high post-consumer content recycled products.

To increase the stadium's recycling diversion rate by reducing the total volume of waste sent to landfills.

To ensure long term viability of recycling & energy management efforts through on going communication, education, coordination and oversight.

To ensure compliance with all Federal and State mandates.

GATE OPENING TIMES

For Broncos games, general gates to the stadium open two hours prior to kickoff. Gates for those with United Club or BMW Suite Level tickets will open for access to the Club Lounges starting three hours prior to kickoff. Please utilize the gate indicated on your ticket when entering. It is recommended that fans arrive to their gate 45 minutes prior to kickoff.

GATE SECURITY SCREENING

Prior to entering stadium gates, all patrons will be subject to security screening, including metal detector screening and inspection of bags or other items carried in. Please plan on arriving at gates no later than forty-five minutes prior to the event start time to ensure you are in your seat on time. By tendering a ticket and entering the stadium, you consent to such searches and waive any related claims that you might have against the NFL, its member clubs, their affiliates and stadium landlord, or their agents. If you elect not to consent to the searches, you will be denied entry into the stadium. The level of screening may be modified on an event-by-event basis at the discretion of Empower Field at Mile High management.

GUEST RELATIONS CENTERS

Guest Relations Centers are located on all general seating levels of the stadium for guests to obtain information or assistance. Guest Relations Centers are located by Gate 10 and Section 122, United Club East and West, North Reserve Section 322, and level 5 Section 508 and 534.

How many bags can each person bring into the stadium?

One large clear bag – either a one-gallon Ziploc style bag or the 12” by 6” by 12” clear bag – plus a small clutch. The larger clear bag must be a standard 12” by 6” by 12” made of clear PVC vinyl and is easily searched. The one-gallon Ziploc bag is readily available, inexpensive and easily searched. The small clutch allows privacy for small personal items and also is easily searched.



Huckstering

The Revised Municipal Code of the City and County of Denver prohibits huckstering as follows:

It shall be unlawful to offer any goods, services, or things for sale within the parks, parkways, mountain parks or other recreational facilities (stadium), or on the streets and sidewalks within three hundred (300) feet of the boundary of the same without first having obtained a license or privilege to do so in the manner and pursuant to terms and conditions fixed by the mayor’s cabinet.

I have certain items that I need to bring into the stadium for medical reasons and they won’t fit in the clear bag, what do I do?

There will be a separate entrance to allow screening of these bags and medically necessary items.

Internet

More stadium information is available throughout this web site.

OTHER HELPFUL WEB SITES:

Aramark -- www.ARAMARK.com

Aramark Catering-- www.ARAMARK.com

Colorado Sports Hall of Fame -- www.ColoradoSports.org

Denver Broncos -- www.DenverBroncos.com

Denver Outlaws -- www.DenverOutlaws.com

Epicurean Catering -- www.EpicureanCatering.com

National Football League -- www.NFL.com

RTD -- www.RTD-Denver.com

Ticketmaster -- www.Ticketmaster.com

Is parking available at the stadium? How much does it cost?

Parking for events is limited and may differ for each event. Visit our Parking & Directions page for information on upcoming events.



Parking during non-event days is located in the lots adjacent to the stadium, during business hours only.

License Plates

Denver Broncos fans are able to show their Broncos spirit and support of Denver Broncos Charities with Denver Broncos license plates. All Colorado residents who make a $30 minimum donation to Denver Broncos Charities will be eligible to purchase Denver Broncos license plates.

LOST AND FOUND

Lost and found articles should be taken to the nearest Guest Relations Center. Please call 720.258.3889 to inquire about any lost articles. Items will be held for 60 days. On Broncos game days, lost and found is open for one hour following games at Gate 7.

Lost Children/Parents

All lost children should be escorted to the nearest event staff member. Lost children will then be escorted to the nearest Guest Relations Center. Lost parents should follow the same procedure.

Metropolitan Football Stadium District

Empower Field at Mile High is owned by the Metropolitan Football Stadium District (MFSD). The MFSD (the District) is a body corporate and political subdivision of the State of Colorado established pursuant to the Metropolitan Football Stadium District Act, Article 15, Title 32 of the Colorado Revised Statutes, (Act). The District includes all or part of the seven counties in the Denver metropolitan area. The District was created for the purpose of planning, acquiring land and constructing Empower Field at Mile High.



MFSD WEBSITE

Metropolitan Football Stadium District

1701 Bryant Street, Suite 500

Denver, CO 80204

Main Line: 303-244-1002

Fax: 303-244-1003

Mile High Monument

Mile High Monument is a non-smoking facility and no outside alcohol will be permitted inside the monument. No pets are allowed in, unless they are service animals.



Denver Broncos Home Games*

The monument will open 30 minutes after main parking lots open and close 30 minutes prior to kickoff

*Denver Broncos Season Ticket Holders will receive priority access during home games.



Mile High Monument will be closed during major stadium events (non-NFL) as well as during special events and inclement weather. Please contact us during regular business hours (M-F, 8am-5pm) to check if Mile High Monument is open prior to coming down for your visit. For hours of operation and more information on Mile High Monument, click here.





MILE HIGH MOUNTAIN VILLAGE

The Broncos official pre-game tailgate party takes place in the Mile High Mountain Village, free for all fans with a game ticket with entry permitted at Gate 4 starting at 10:30am for day games and 2:30pm for night games. Fans can catch early NFL action from around the country on high-definition, 55" flat-screen monitors and enjoy appearances by Broncos Cheerleaders, Alumni, and Miles the mascot. Other activities and entertainment including face painters and caricature artists ensure every member of the family will have a great time. The Mile High Mountain Village All You Can Eat Tailgate is located inside Gate 5. This pass offers fans a food buffet and drink specials leading up to all gates opening. To purchase your pass or for more information, visit DenverBroncos.com/mountainvillage or call 720-258-3100 for more information.

Mile-Hi Stadium Club

The Mile-Hi Stadium Club is a private, members-only club located at Empower Field at Mile High. The club offers a luxurious atmosphere for members and their guests prior to, during, and after Denver Broncos home games and at other select occasions. For membership information contact the Mile-Hi Stadium Club directly at 720.258.3766

MOTORIZED VEHICLES

Motorized vehicles of any type are not permitted on the sidewalks and / or walkways surrounding Empower Field at Mile High. Motorized vehicles may include, but are not limited to cars, trucks, mopeds, scooters, motorcycles and ATV’s. All motorized vehicles must be parked in designated parking spaces at Empower Field at Mile High.

NO RE-ENTRY POLICY

Empower Field at Mile High has a NO RE-ENTRY policy. Ticketed guests who leave the building are NOT permitted to re-enter with a previously scanned ticket.

NOBLE ENERGY SPORTS LEGENDS MALL

On the south end of the stadium, a grand lawn, provides an on-site festival and event area with a permanent stage, utility service and other necessary requirements for activities to take place. During Broncos games, the area offers fans a variety of interactive activities, music, a beer garden and celebrity chef demonstrations on a large built-in grill.

Novelties and Merchandise Sales

Merchandise stands are located throughout the stadium and carry a variety of officially licensed team merchandise, programs and Empower Field at Mile High souvenirs. In addition, the Denver Broncos Team Store is located on the south side of Empower Field at Mile High between Gates 9 and 10. Please also refer to Team Store.

Nursing Suite

Empower Field at Mile High has one nursing suite sponsored by UCHealth located adjacent Gate 6 for your convenience. Please stop by the Guest Relations Center at Section 122 to get the access code.

Parking Information

Parking lot hours are Monday through Friday 6 a.m. - 6 p.m., Saturday and Sunday 7 a.m. - 6 p.m. For complete updated parking information, please visit the Parking & Directions page.

Parking Policies

All stadium policies and procedures are enforced in the parking lots of Empower Field at Mile High. For the complete list, please refer to the stadium policies section.



Parking lots open 4.5 hours prior to kickoff.

There are no in-and-out privileges.

Permits may not be reused or transferred.

Please review the back of your permit for a full summary of parking lot policies. Parking on neighborhood streets surrounding Empower Field at Mile High is strictly prohibited. Illegally parked vehicles are subject to citation and tow. Towed vehicles will be taken to the Wastewater Management Facility at 2nd and Umatilla for two hours after the game. To find out if your car was towed to this facility, please call 303-295-4363.

TOP PARKING SUGGESTIONS:

Arrive early. If you do not have a parking permit and are planning on arriving no earlier than 2-3 hours prior to kickoff, seek parking at the Pepsi Center or Auraria Campus lots as the stadium lots most likely will be filled.

Permit holders should follow the directions to their parking lot as noted on the back of the permit to avoid any potential for being redirected by Denver Traffic Police.

SINGLE GAME PARKING

SINGLE GAME ADA PARKING

Playing Surface

Fans looking for parking on a single game basis may choose on-site stadium parking, sold on a first-come, first-served basis and ranging in price from $20 - $30 per space or fans may park in Pepsi Center or Auraria Campus parking lots located on the east side of I-25 and just a short walk to the stadium. Parking spaces at the Pepsi Center or Auraria Campus range in price from $10 to $15.Single game ADA parking is available on a first-come, first-served, and cash-only basis in Lot L by the Turntable Studio Apartments for $20 per space. Lot L opens 4.5 hours prior to game time and historically has sold out one to two hours prior to game time, so please arrive early.Additional ADA single game parking is sold on a first-come, first-served basis in Lots D and G for $30 per space. It is strongly recommended that you arrive no later than one hour prior to game time as all day of game handicap accessible parking spaces sell out early.

The playing surface at Empower Field at Mile High is a 100 percent natural grass field made up of four different Kentucky Bluegrasses, overseeded with perennial ryegrass. The grass surface is stabilized by a network of polypropylene fibers that were sewn vertically into the sod every 3/4”. This process took three weeks, with crews working 24 hours a day. The technology was developed by DD GrassMaster out of Holland, and has been used at over 100 stadiums worldwide. Underneath the sod is a sand root zone laid above an extensive drainage and soil heating system. After heavy rain, in a matter of minutes, surface water can be drained with a strong suction system called Sub-Air. The ground is also heated during the winter months by a network of 21 miles of underground hot water tubing. Empower Field at Mile High is proud to utilize all of these components which make up this world-class playing surface.

PREMIUM SEATING

Empower Field at Mile High offers a number of premium seating options including Executive Suites, Single Game Suites or Club Seats with some of the best sight lines in the stadium, full-service catering, elevator and escalator service from premium seat entrances and many other amenities. Empower Field at Mile High Premium Seating areas include the United Club Level, BMW Suite Levels; Executive Suites, Legends Rooms, Ring of Fame suites, and the 5280 Club. To request further information, please call 720-258-3338 or send an email to premiumseats@broncos.nfl.net.

PROHIBITED AND RESTRICTED ITEMS

For the safety and security of our guests, the following items are not permitted into the stadium:

THE FOLLOWING ITEMS ARE NOT PERMITTED INTO THE STADIUM:

Any bags which do not meet NFL bag policy guidelines. (See Bag Policy)

Seat cushions measuring larger than 18" and contain zippers, pockets or concealable areas.

Glass bottles, cans, frozen drinks of any type, coolers of any kind, thermoses or ice chests.

Alcohol of any kind.

Banners, signs or flags of any size.

Large golf-sized umbrellas, strollers, laser pointers, and balls of any kind including full-sized footballs.

Single purpose video cameras.

Weapons (including knives), any item that may be used as a projectile or one that is deemed dangerous by Stadium management.

Any animal with the exception of a service animal.

Electric or battery operated apparel, including but not limited to blankets, socks, coats, etc.

Any other item deemed inappropriate by Stadium management.

THE FOLLOWING ITEMS ARE PERMITTED INTO THE STADIUM:

Clear bags which meet NFL bag policy guidelines. (See Bag Policy)

Food of any kind that is contained in a clear plastic bag.

Non-alcoholic beverages in a factory-sealed bottle, however frozen drinks (water, etc) are not permitted.

Still-photography cameras with a lens that is 6" or less in length not contained in a case.

Hand-carried jackets, blankets, or other items, which will be patted down or searched.

Prohibited Parking

Parking in the neighborhood streets surrounding Empower Field at Mile High is strictly prohibited. Guests who park in the neighborhoods surrounding Empower Field at Mile High are subject to citation and tow by the City of Denver’s Right of Way and Permit Enforcement Division. Towed vehicles will be taken to the Wastewater Management Facility at 2nd and Umatilla for two hours after the game. To find out if your car was towed to this facility, please call (720) 913-6985

PROHIBITED PARKING

Parking on neighborhood streets surrounding Empower Field at Mile High is strictly prohibited. Illegally parked vehicles are subject to citation and tow.

Ramps

ADA compliant ramps to stadium levels are located in all four corners of Empower Field at Mile High. Any guest seated in Sections 316 through 330 should utilize the ramps adjacent to Gates 4 and 5 only.

RECYCLING

Recycling containers are located throughout all areas and levels of the stadium for guests to dispose of any recyclable materials including glass and plastic bottles, aluminum and tin cans, cardboard boxes, paper, newspapers or other material acceptable in the recycling process. Recycling containers are also located outside the stadium, adjacent to parking areas and by stadium gates.

RTD

RTD has regularly-scheduled bus and light rail service and day-of-game express routes to Empower Field at Mile High. For specific BroncosRide information, including a park-n-Ride near you, call 303.299.6000 and press "1-1-2" or visit RTD on the web at www.RTD-Denver.com. For more information regarding light rail and the C-Line (orange) stop at Empower Field at Mile High, please refer to the RTD web site.

RV Parking

PUBLIC EVENT RV PARKING



Fans interested in bringing down an RV to a public event like a concert or soccer game must know the length of their RV and either A) have the correct number of pre-purchased permits, all in the same lot or B) must purchase the correct number of cash tickets on the day of the event in one of the available cash lots



To figure out how many parking spaces your RV will require, see below for reference list:



RV Length Size:



17' feet - 20' feet requires 2 parking permits or cash tickets (parking spaces)

21' feet - 25' feet requires 3 parking permits or cash tickets (parking spaces)

26' feet - 34' feet requires 4 parking permits or cash tickets (parking spaces)

35' feet - 42' feet requires 5 parking permits or cash tickets (parking spaces)

43' feet - 51' feet requires 6 parking permits or cash tickets (parking spaces)

52' feet - 59' feet requires 7 parking permits or cash tickets (parking spaces)

60' feet - 68' feet requires 8 parking permits or cash tickets (parking spaces)



BRONCOS RV PARKING



Fans may attempt to buy RV permits from other Broncos fans through the NFL Ticket Exchange to purchase C-RV or R-RV permits from fellow fans.



Fans interested in bringing down an RV to a game must either have a pre-purchased RV permit in C-RV or J-RV or must purchase the correct number of permits required to fir their RV. To figure out how many parking spaces your RV will require, see below for reference list:





RV Length Size:



17' feet - 20' feet requires 2 parking permits or cash tickets (parking spaces)

21' feet - 25' feet requires 3 parking permits or cash tickets (parking spaces)

26' feet - 34' feet requires 4 parking permits or cash tickets (parking spaces)

35' feet - 42' feet requires 5 parking permits or cash tickets (parking spaces)

43' feet - 51' feet requires 6 parking permits or cash tickets (parking spaces)

52' feet - 59' feet requires 7 parking permits or cash tickets (parking spaces)

60' feet - 68' feet requires 8 parking permits or cash tickets (parking spaces)

Scoreboard Messages

On game days, first come, first serve cash spaces are sold in Lots C and Lot N.and you may attempt to buy the amount of cash spaces necessary for the size of your RV (see listing above).For Lot Opening times, please click the "Hours of Operations" drop-down box above.

For Denver Broncos home games, guests have the ability to purchase a personal message to commemorate birthdays, anniversaries, proposals, etc. to appear on the scoreboard during halftime. Requests should be made at least one month in advance and will be taken on a first-come, first-served basis. Please call the Denver Broncos Marketing Hotline at 720-258-3200 for more information on purchasing personal messages. The cost of a personal message is $125, all of which is donated to Denver Broncos Charities.

SEASON TICKET POLICIES

ADDRESS CHANGE

RESALE & SCALPING

TICKET EXCHANGE

Ensure prompt delivery of tickets, notices and other dated information by providing current address and telephone information in writing to the Denver Broncos Ticket Office. Address changes may also be submitted online by visiting denverbroncos.com/ticketoffice and selecting the Account Manager option. Account number and password required.The Denver Broncos and Ticketmaster are the only authorized outlets for Denver Broncos ticket sales. Please do not purchase tickets from any other source, as they may be stolen or counterfeit. Tickets may not be resold in or within 300 feet of Empower Field at Mile High. The sale of tickets at a price higher than the price printed thereon is unlawful under the Revised Municipal Code of the City and County of Denver.**Reminder: The Denver Broncos and Ticketmaster are the only authorized outlets for Denver Broncos ticket sales. Tickets purchased through other avenues may be invalid, counterfeit, or stolen and will not be honored.Customer Service: 1-888-635-5944 or nflticketexchange@ticketmaster.com.

www.nfl.com/ticketexchange

NFL Ticket Exchange is Ticketmaster’s online service that enables fan-to-fan transactions. Buyers simply select the ticket(s) they want based on price and seat location, without having to bid against other buyers, without having to coordinate delivery from anonymous sellers and without the gamble that the tickets are legitimate. Season ticket holders may refer to the online ticket office at denverbroncos.com/tickets, or contact the Denver Broncos Ticket Office for more details.

MOBILE TICKETING

The Denver Broncos are committed to utilizing the best ticketing technology to provide world-class experiences for our fans. No more printing your tickets at home or losing your tickets in the mail- your tickets will now be with you everywhere you go through the Denver Broncos account manager or the Broncos365 App. For further information on mobile ticketing visit denverbroncos.com/tickets/mobiletickets.

DENVER BRONCOS SEASON TICKETS & PARKING PERMITS

Denver Broncos season tickets are now all mobile. Tickets can be accessed on your mobile device through the Broncos 365 app or through Account Manager at denverbroncos.com/tickets. For more Information on mobile tickets, please visit denverbroncos.com/tickets and click the Mobile Tickets tab.

PRINT AT HOME PARKING

Denver Broncos parking permits are now electronically distributed to Season Ticket Holders. Parking permits must be printed at home, in color, prior to arriving to the stadium. Parking permits can be accessed through Account Manager. For more Information on digital tickets, please visit denverbroncos.com/stadium and click the Parking tab.

Shuttle Cart Service

Shuttle carts for elderly and disabled patrons will begin operating three hours prior to game time and service will continue until one hour after the game ends. Patrons who desire to be picked up from the parking areas must arrive early and depart at least one hour prior to game time. Patrons who desire to be transported back to their vehicles after the game must wait until 20 minutes after the game ends, once the walkways have cleared.



All shuttle patrons will be dropped off or picked up only at the designated shuttle stop points along the ring walkway surrounding the stadium. Please do not hail empty carts that drive by, as they are in route to pick up waiting patrons at the designated pick up points. In order to help get you to your car as soon and safely as possible, shuttle drivers are instructed not to stop for pick-ups along the way, so they can get to the pick up points quickly.



During inclement weather, the shuttle cart service may run on an extremely limited basis or not at all.





Skateboarding/Roller Blading

Skateboarding and/or roller blading on property surrounding Empower Field at Mile High is strictly prohibited.

SMOKING POLICY

Empower Field at Mile High is a non-smoking facility. Smoking and use of alternative smoking devices (electronic or vapor) is only permitted in designated smoking areas. Smoking or use of alternative smoking devices in a non-designated area will result in ejection from the stadium without refund. Any form of marijuana consumption or possession is prohibited on Empower Field at Mile High property during public events including in stadium parking lots.

Solicitation/Literature

It is prohibited to solicit contributions or to distribute literature on stadium property (inside or outside) without the written approval of the Denver Broncos Football Club and the Stadium Management Company, LLC.

Souvenirs

See Novelties and Merchandise Sales on this page.

Special Events

Empower Field at Mile High offers multiple spaces for all size and style of events. From the locker room for a casual sales kickoff, Sports Legends Mall for a company picnic, the field for a teambuilding competition or the United Club Lounge for a gala dinner, Empower Field at Mile High is the home for championship events! For additional information on availability and costs, contact the Special Events Department at 720.258.3000.

Food and beverage services are provided by one of our two premier caterers. Please contact them directly for menu suggestions and pricing.

EPICUREAN CATERING: 720.258.3568

ARAMARK: 720.258.3585

To schedule a tour of available event spaces, please call 720.258.3000. Click here for additional special event information.

Stadium Emergencies

Should you need immediate assistance, please notify the nearest usher, security personnel or police officer or visit a Guest Relations Center. In the event of a serious stadium emergency, stadium event staff, law enforcement and fire personnel will be available to assist all patrons. Information will be provided over the public address system, stadium televisions and scoreboards.

Stadium Management Company, LLC. (SMC)

SMC is the management company overseeing all operations at Empower Field at Mile High. For questions or information, please call 720.258.3000.

STADIUM TOURS

Operated by the Colorado Sports Hall of Fame (CSHoF), tours of Empower Field are offered year-round. Ticket price includes a behind-the-scenes look at the home field of the Denver Broncos Football Club. The 75-90 minute walking tour starts in the CSHoF and includes stops at places such as an executive suite, United Club Level, Visiting Team Locker Room, Keg Room, Thunder's Stall, End Zone, Television Truck Production Area and the Press Center. All areas may not be available at all times. Reservations are strongly recommended and can be made by calling the CSHoF at 720-258-3888.

www.coloradosports.org

Stairs/Stairwells

Stairs and stairwells should be used for emergency use or to exit the stadium only, as they provide a direct exit from the stadium and do not allow guests to go from level to level. Please use stairwells only in the event of an emergency or at the conclusion of an event when you are exiting the stadium.

Storm Water Management

Empower Field at Mile High is committed to protecting and enhancing the environment. Substantial resources are expended each year to ensure compliance with environmental requirements and to promote environmental education so that current and future generations continue to enjoy the natural and enriched beauty of Colorado.

Empower Field at Mile High was designed and constructed under the direction of a statutory Special District and is therefore subject to the Phase II rules of the National Pollutant Discharge Elimination System that is part of the Clean Water Act. These rules require the facility to obtain and adhere to a General Municipal Separate Storm Sewer System (MS4) Discharge Permit that is administered by the Colorado Department of Public Health and Environment.

An integral part of the Empower Field at Mile High MS4 permit is the site's Storm Water Management Plan (SWMP). The SWMP is a written document that formalizes the many procedures and steps that the facility implements to protect the waters of the state from adverse effects related to pollution that could be picked up by storm water generated on and around the site.

Strollers

Strollers are allowed into Empower Field at Mile High. Should they not fit under your seat, they may be checked at a Guest Relations or Concierge Center.

Suites

FOR DENVER BRONCOS GAMES

The Plaza (Level 2) and Suite (Level 4) Levels are premium levels accessible to those guests with Plaza or Suite Level suite tickets only. Access to Suite levels is available through Gates 2 and 7 via escalators or elevators. These gates are open for Suite & Club Lounge patrons three hours prior to kickoff of Broncos games. Access to individual suites is permitted two hours before kickoff.

FOR DENVER OUTLAWS GAMES The Plaza (Level 2) Suite Level is a premium level accessible to those guests with Plaza Level suite tickets only. Access to this level is available through Gate 2. This level opens one hour before the start of Outlaws games.

PLAZA AND SUITE LEVEL Opening times vary for other events. For catering details, please see Epicurean Entertainment on this page.

Tailgating

Tailgating Information

Tailgating Guidelines

TAILGATING POLICIES AND FAN CODE OF CONDUCT

Tailgating is encouraged before all Denver Broncos home games; however, please be respectful of your fellow fans by following the Stadium Tailgating Rules and Regulations.

The Denver Broncos value your enthusiasm and are committed to creating a safe, comfortable and enjoyable experience for all fans in the parking lot. Along with the below policies, a Fan Code of Conduct exists. Fans are responsible not only for their conduct, but also their guests. If a parking permit holder or their guests’ actions are deemed inappropriate or obscene by the Denver Broncos or Stadium Management, they may be subject to ejection from stadium property, citation, arrest and the revocation of parking passes & season tickets without reimbursement. For information on the Fan Code of Conduct please visit www.DenverBroncos.com.

ONE PARKING PERMIT = ONE PARKING SPACE Tailgating must occur directly behind or in front of your vehicle. *Fans arriving early to tailgate should park in the outer, perimeter parking spaces where you can take advantage of the grass & gravel landscaped areas. * Drive lanes need to be kept clear at all times. All tailgate parties must break down and conclude 60 minutes prior to kickoff.

NOT ALLOWED

Be aware that fans are subject to citation, arrest and loss of season parking and season tickets if found in possession of, or participating in, the following:

Commercial activity of any kind (including, but not limited to advertising, promotion, solicitation, etc. without advance, written approval by the Denver Broncos)

Sales or distribution of products, food or beverages

Obstruction of drive lanes

Blocking pedestrian aisle ways, sidewalks or disabled access aisles

Glass bottles, kegs, open-flame fires

Blocking or saving parking spaces. Fans who wish to tailgate together must arrive together.

Unauthorized vehicles operated within the stadium parking lots or walkways; including, but not limited to: Go-karts, mini-bikes, scooters, etc.

Unauthorized use of stadium property

To report problems, please call Stadium Management at 720-258-3000 or e-mail your concerns to PARKING@BRONCOS.NFL.NET

FANS ARE NOT ALLOWED TO SET UP TAILGATE EQUIPMENT IN THE EMPTY PARKING SPACES ADJACENT TO THEM. All tables, chairs, tents, coolers, barbecues, etc. must be within the parking stall or directly behind your vehicle. Overflowing into or blocking the drive lanes is prohibited. A 16 ft. emergency drive lane must be maintained at all times. Tents or canopies exceeding an 8' x 8' footprint and vehicles measuring more than 18' in length and/or 8' in width are not permitted in a lined parking space.

Tailgating is permitted in landscaped areas adjacent to parking lots. *There will be strict enforcement of the one permit one parking space policy.*

Cooking & Use of Grills:

We ask that all guests safely set-up, operate and extinguish all cooking and grilling materials. Please extinguish and dispose of all cooking and grilling materials. Hot coals are to be disposed of in hot coal containers which are located in parking lots.

Vending / Solicitation:

Unauthorized soliciting or the collection of contributions, vending, distribution of flyers, or other materials is not permitted. Any advertising or promotion without the Denver Broncos approval is prohibited.

Waste

Please dispose of all waste materials in the proper trash, recycling, and hot coal containers placed throughout the parking lots.

ADDITIONAL POLICIES

Parking is on a first come-first serve basis in the appropriately designated lots. The saving of parking spaces will not be permitted. Groups desiring to tailgate together need to arrive together.

The use of adjacent parking spaces for tailgating, even if a ticket holder is in possession of an extra parking permit, is not permitted. Lined parking spaces must be utilized for vehicles, not tailgate activities.

16 ft. drive aisles and fire lanes need to be kept clear at all times for free access of emergency vehicles.

Grills are permitted for tailgating enjoyment, provided guests do so only in the same space occupied by their vehicle. However, their use near buildings or in areas where guests or property may be damaged is strictly prohibited.

Open fires are not permitted.

Ticket holders utilizing light rail, Broncos Ride shuttles or other means of transportation may also participate in pre-game tailgating atmosphere on the Sports Legends Mall on the south side of the stadium or at the Mile High Mountain Village located at Gate #4 of the stadium.

Ticket holders should cross roadways at the designated crosswalks and should NOT walk on the active roadways that lead to and from the stadium.

Taxi Cabs

Cabs are available for all Broncos games and most full-stadium events. A designated taxi cab stand is located along the pedestrian walkway below Gate 5 on the Northeast corner of the building.

TECHNOLOGY (SMART PHONES, WI-FI, CELLULAR SERVICE)

CELLULAR SERVICE (DAS NETWORK)

SOCIAL MEDIA

TABLETS

WI-FI ACCESS

MOBILE APP

VERIZON STUDIO

To increase the strength of cellular service throughout the stadium, a Digital Antenna System (DAS) has been installed, giving fans improved cellular communication access. The system does not require any special downloads or applications and is compatible with Verizon, AT&T, Sprint cellular networks. T-Mobile is now underway installing their new DAS System.Stay connected and informed about events going on at Empower Field at Mile High by following us on Twitter at @EmpowerField and “Like” us on Facebook. Be sure to sign up for text message updates via our Twitter page for event specific information like parking, street closures, prohibited items, and general stadium information that will be posted prior to and during events.Fans are allowed to bring tablets into the stadium during game days. Laptops however, are not permitted in to the stadium.Verizon customers will be able to access free Wi-Fi at Empower Field at Mile High on game days. To get connected, simply select the VerizonWIFI SSID on your smartphone. If you have an Android smartphone you might have to download the Rova Client when arriving to Empower Field (depending on make/model) to join the VerizonWIFI network.The official and free Empower Field at Mile High, Broncos 365 and Broncos In-Stadium LIVE mobile apps are available for iPads, as well as iPhones and Android devices. Visit Broncos.mobile or the app store to download.

Verizon will be providing fans with a mobile phone charging station located inside Gate 8, adjacent to the East elevators. Service is free of charge throughout the season.

TELEPHONES (PUBLIC) / TTY

Public telephones are located at Guest Relations Centers at Gate 10 and Section 122 on the Lower Concourse, and Sections 509 and 534 on Thunder level.

Text Messaging

Empower Field at Mile High has a text messaging system in place that allows patrons to use their cellular telephones to anonymously report emergencies or problems immediately to stadium personnel. This service should be utilized to assist in identifying and reporting unruly fan behavior, possible security concerns or any other type of problem which may be present in the stadium environment. *For Fan Behavior Concerns, Text RESPECT + your message to 78247. Please provide specific information including a description & location of the situation, along with any other information that might be necessary. Stadium staff will be dispatched immediately to respond. *Standard Text Msg Rates Apply

Thunder

Since 1993, Thunder, a purebred Arabian gelding, takes to the field to lead the crowd in celebration following every Broncos touchdown.

Umbrellas

Umbrellas are allowed into the stadium for use during inclement weather. In consideration of the safety and sight lines of others, only small, compact umbrellas will be permitted. Large golf umbrellas are prohibited and will not be allowed in the stadium.

United Club Level

United Club Level seats represent the ultimate in seating luxury for those who do not desire private suites, but desire an enhanced experience. Club seats are wider with cup holders. Use of private elevators and escalators and scenic views through floor to ceiling windows accent the Club Lounges. The Club Level is a private level accessible only to guests with tickets for the United Club Level or any Suite. Guests with these tickets are invited to enter through Gates 2 or 7. Both lounges are climate controlled and feature fully-stocked cash bars and impressive views of the Denver skyline to the east and the Rocky Mountains to the west. Opening times may vary for other events.

CONCESSION STANDS Centerplate is the exclusive concessionaire for Sports Authority Field at Mile High providing both traditional stadium cuisine and specialty concession stands that include the following fare on the United Club Level. Please note locations of all food and beverage stands are subject to change. BAR (Sections 306, 313, 334, 340) -- Belly up to one of our fully stocked bars featuring premium draft and bottled beers, classic cocktails, a selection of fine wine and specialty offerings.

BUENOS DÍAS BURRITOS (Sections 303, 314, 332, 342) -- Offered ONLY in the United Club Level - made-to-order chicken and steak burritos. Fan favorites pizza and hot dogs, are served up hot and fresh every afternoon.

GRILL (Sections 303, 314, 332, 342) -- Hamburgers, grilled chicken sandwiches, Bronco Brats, kosher hot dogs, chili cheese fries, french fries and onion rings are served hot off the grill.

NACHO BAR (Sections 312, 340) -- We pile on your favorite nacho toppings, including salsa, cheese, meat, jalapeños and sour cream.

KICKERS (Sections 306, 335) -- Quench your thirst with a variety of frozen drinks, including margaritas, piña coladas and Orange Crush daiquiris.

Video Boards

Empower Field at Mile High has three (3) high definition Daktronics LED video displays in the seating bowl. The video displays are the second generation of video displays at the stadium, installed prior to the start of the 2013 season.

South Main Display: 220' L x 40' H.

North Displays: (2) 62' L x 30' H

What about bringing blankets in cold weather?

Yes, blankets are permitted. Fans will be able to bring blankets by tossing them over a shoulder or arm so that they can be easily screened.

What are my transportation options?

Public transportation is a great option and convenient way to get to the stadium! For event specific transit options visit http://www.rtd-denver.com/SportsRides.shtml.

What happens if I show up at the gate with a bag that is not permitted?

Fans carrying bags that do not meet the criteria will be turned away from the stadium before arriving at screening points. Complimentary, disposable clear plastic freezer bags will be available at the stadium to afford guests the opportunity to transfer their belongings to an approved bag before they approach the stadium. As an alternative for guests that have no other option, stadiums are encouraged to consider providing the opportunity to temporarily check non-compliant bags at a facility located well outside the bag-restricted area.

What time do gates open for a Broncos game?

Gates for Broncos games open 2 hours prior to the scheduled kickoff time. Premium gates open 3 hours prior.

Wheelchair Assistance

Wheelchair assistance from gates to seating sections and back is available for those with difficulties walking or standing for long periods of time. Guests may request wheelchair assistance from any stadium staff member. However, stadium wheelchairs can not be lent out for any period of time. Stadium wheelchair personnel are not permitted to operate in parking lots or exterior areas or walkways of the stadium.

Where is ADA parking?

ADA Parking

ADA parking is currently available on a season-long basis in Lot G. The parking fee is $300 to purchase season parking in an ADA lot. A copy of your vehicle registration or State-issued handicap placard is required.

To inquire about purchasing season parking please contact Parking Services at 720-258-3000 or Parking@Broncos.NFL.net.



ADA Parking – Single Game Permits

A limited number of single game permits may be available for ADA parking in Lot G; the parking fee is $30 per game. Those wishing to purchase a single game permit for ADA parking should call 720-258-3000 or email Parking@Broncos.NFL.net. Single-game permits, if available, are sold on a first-come, first-served basis and will only be sold to those who may supply a copy of a valid State-issued handicap placard or vehicle registration. Further information regarding single game permits for the 2017-18 season will be posted here at a later date.

Shuttle Cart Service

Shuttle carts for elderly and disabled patrons will begin operating three hours prior to game time and service will continue until one hour after the game ends. Patrons who desire to be picked up from the parking areas must arrive early and depart at least one hour prior to game time. Patrons who desire to be transported back to their vehicles after the game must wait until walkways have cleared.

All shuttle patrons will be dropped off or picked up only at the designated shuttle stop points along the ring walkway. Please do not hail empty carts that drive by, as they are in route to pick up waiting patrons at the designated pick up points. In order to help get you to your car as soon and safely as possible, shuttle drivers are instructed not to stop for pick-ups along the way, so they can get to the pick up points quickly.

During inclement weather, the shuttle cart service may run on an extremely limited basis or not at all.

Where is the stadium located?

Empower Field at Mile High is located near Downtown Denver at I-25 and Colfax Avenue. The address is 1701 Bryant Street, Denver, CO. 80204.

WIFI TERMS AND ACCEPTABLE USE POLICY

Stadium Management Company, LLC and PDB Sports, Ltd. d/b/a Denver Broncos Football Club (together, “SMC”) are pleased to offer complimentary wireless networking access (the “WiFi Service”) to guests and fans at the SMC stadium or other related facility (referred to collectively as the “Stadium”). All WiFi Service users (referred to as “you”) are governed by the following WiFi Terms and Acceptable Use Policy (the “Terms”). Your use of the WiFi Service represents your agreement to these Terms. If you do not agree with these Terms, do not use the WiFi Service.



Access to WiFi Service:

The WiFi Service is complimentary and is offered entirely at the discretion of SMC. The WiFi Service will provide you with access to the internet via high-speed access points provided at the Stadium. This access is provided via a WiFi network utilizing the 802.11 standard. To access the WiFi Service, you must have a device that is compatible with the specific WiFi equipment available at the Stadium. You are permitted to use the WiFi Service only for your own lawful purposes. You may not in any way distribute, resell, or otherwise provide third parties with access to or use of the WiFi Service.



Security Warning:

The insecure nature and ease of connection to public WiFi network hotspots increases the risk that unauthorized parties can access your phone, tablet, laptop, or other device over the WiFi Service network. By using the WiFi Service, you expressly acknowledge and agree that there are significant security, privacy, and confidentiality risks inherent in accessing or transmitting information through the internet, in particular through wireless technology. Your use of the WiFi Service is at your sole risk. You are solely responsible for implementing your own security protections while using the WiFi Service, for the security of your connected device and its contents, and for keeping all of your usernames, passwords, and other security-based information secure and private. SMC highly discourages you from conducting confidential transactions (such as online banking, credit card transactions, etc.) over the WiFi Service. You agree to hold SMC harmless for the loss of any file, data, or other information, for any computer viruses or other corruption to your device, for any other damage or detrimental effects to your device, and for any unauthorized access to or utilization by any third party of any of your personal, financial, or other sensitive files or information, related in any way to your use of the WiFi Service.



Disclaimer:

Your use of the WiFi Service is AS IS and AS AVAILABLE and SMC cannot and does not make any general or specific warranties regarding the security, availability, performance, or other functionality of the WiFi Service. SMC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND RELATED TO THE WIFI SERVICE, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SMC MAKES NO WARRANTY THAT THE WIFI SERVICE WILL MEET YOUR REQUIREMENTS, THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, OR ERROR-FREE, OR CONCERNING THE SECURITY AND SAFETY OF THE SERVICE. SMC EXPRESSLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY FOR YOUR USE OF THE WIFI SERVICE. No advice or information, whether oral or written, obtained by you from SMC or its representatives or through or from the WiFi Service shall create any warranty not expressly stated in these Terms.



Modifications to the WiFi Service / Updates to the Terms:

SMC reserves the right to modify, discontinue, temporarily or permanently, at any time, the WiFi Service and these Terms with or without notice. If you do not agree, or do not comply, with any modified Terms, you may not use the WiFi Service. Any changes to these Terms will be posted to www.denverbroncos.com/WiFi or at such other website as SMC and the Denver Broncos may designate, and you should check that page periodically for updates. Your use of the WiFi Service constitutes your binding acceptance to these Terms as they may be modified.



Technical Requirements/Performance Limitations:

The WiFi Service is subject to the availability and the operational limitations of the requisite equipment and associated facilities. Your device must be in close enough proximity to the WiFi Service access points to achieve connectivity with the WiFi Service network. You understand and agree that temporary interruptions of the WiFi Service may occur and that SMC will not be liable for such interruptions. The WiFi Service may be subject to external interference, environmental influences, and other factors beyond SMC’s reasonable control, such as network traffic and congestion; performance, configuration, functionality of your device and/or wireless cards; physical obstructions and distance between your device and the WiFi Service network; availability of electric power; collocation failures; transmission and equipment limitations; network failures; scheduled and unscheduled maintenance/repair; and user error. SMC is not responsible for data lost or misdirected, or any other damages or losses, due to these or other foreseeable or unforeseeable factors. Network speed is an estimate and is not an accurate indication of the speed at which your device or the WiFi Service will operate. Actual network speed and other performance will vary. There is no guarantee of your bandwidth on the WiFi Service. The WiFi Service is not suitable for supporting any application that requires continuous, error-free network connectivity or uninterrupted data flow. SMC may implement URL filtering or other content filtering services which block access to certain websites or content while at the Stadium, at its sole discretion. SMC shall not have any responsibility for such content filtering and will not be liable to you or any other party for any acts, omissions, performance, or non-performance related to the content filtering.



Right to Monitor and Manage Network Usage:

SMC utilizes automated processes to monitor and scan communications over the WiFi Services network in order to maintain, repair, and provide the WiFi Services network and related services, improve user experience, and improve integrity of user communications. By using the WiFi Service you agree and give consent to SMC to collect, use, and store this information. You also consent to SMC sharing this information with any subcontractors or agents engaged by SMC to provide any support, administration, or other services related to the WiFi Service, to any company or organization to whom SMC transfers its responsibilities to provide the WiFi Service, and to government authorities in the event of suspected or alleged crimes or civil wrong doing. Specifically but without limitation, SMC and these authorized third parties may use this information for metrics reports and external marketing and analytics reports demonstrating WiFi Service network usage, such as the number of devices connecting to the WiFi Service network, duration of WiFi Service sessions, and WiFi Service bandwidth utilization. These reports contain aggregate and anonymous data. SMC does not automatically collect, use, store, or share with any other party personal information that will allow the recipient to specifically identify you, without your consent. SMC is not responsible for how any third party, including any operator of a website that you access through the WiFi Service, collects or uses your information.



Third Party Materials:

Any material downloaded or otherwise obtained through the use of the WiFi Service is done at your own discretion and risk and you will be solely responsible for any damage to your device. Any content accessed through the WiFi Service, unless it is expressly identified as being provided by SMC, is third party content which SMC has no control over and which is not independently authenticated in whole or in part by SMC. You agree that SMC is not responsible in any way for any third party website content, or the operation of any third party website accessed via the WiFi Services network.



Compliance with Laws:

You may use the WiFi Service only as permitted by applicable federal, state, and local laws, and in a manner consistent with the rights of others. The WiFi Service shall not be used in a manner which would violate any law or infringe any copyright, trademark, trade secret, right of publicity, privacy right, or any other right of any person or entity. The WiFi Service shall not be used for the purpose of accessing, transmitting, or storing material which is considered obscene, libelous, or defamatory. Illegal acts may subject you to prosecution by local, state, federal, or international authorities. SMC reserves the right to report to, and cooperate with, legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong doing.



Indemnity:

You agree to indemnify and hold harmless SMC and its respective subsidiaries, affiliates, officers, agents, co-branders, and licensors, and the other partners and employees of each, from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of content you submit, post, transmit, or otherwise make available through the WiFi Service network, your use of the WiFi Service, your violation of these Terms, your violation of any laws or rights of another party, or any use of your device whether or not such usage is authorized by you.



Enforcement:

SMC reserves the right to investigate violations of these Terms, including by gathering information from the user and the complaining party, if any, and examining material on SMC’s servers and network. If SMC, in its sole discretion, determines that you have violated these Terms, SMC may take any responsive action that it deems appropriate in its sole discretion without prior notification. Such actions include but are not limited to temporary suspension of access to the WiFi Service, reduction of WiFi Service resources, and termination of access to the WiFi Service. SMC is not liable for any such responsive action and these actions are not exclusive. SMC may take any other legal or technical action it deems appropriate.

Will Call Windows

Will Call tickets can be picked up at the Will Call Windows located on the south side of the stadium between Gates 9 and 10. Please bring a photo identification card and allow at least 45 minutes to claim your tickets. Will Call hours vary for each event. Please contact the ticket office at 720.258.3333 for more information.