The students who lose their loan or grant part way through a course, new rules for letting agents in England, and consumer testing sex toys for women. With Winifred Robinson.

The Energy Secretary, Ed Davey, talks about the potential of collective switching.

More listeners have contacted You & Yours about problems with their student grant or loan being withdrawn part way through a degree course.

Readers of Good Housekeeping have taken part in a consumer test of sex toys for women.

The Property Ombudsman explains an increase in complaints, and why letting agents in England will have to sign up to a redress service.

Listener David Betts is trying to get a refund from his energy company because his account is in credit by hundreds of pounds.

And many people have accidentally used websites that charge a fee for filling out official forms such as passport and driving licence applications. Google is trying out a solution.

Presenter: Winifred Robinson

Producer: Joel Moors.