Customer support can be reached through an on-page contact form, a hotline and even snail mail.

We reached out to their customer support team via the on-page contact form on their website. Within 17 minutes of sending in our inquiry, we received a response – which is quite impressive.

Pre-Order Questions

While the response came in quickly and had a very friendly tone to it, we can’t really say it was helpful. In fact, we were left with a few questions still.

Pre-Order Response

While responsive, we can’t really say their customer support team was impressively helpful in this particular encounter. You might be better off finding the answers yourself by browsing through their website, rather than getting into an email conversation.

After our order was completed, we sent another email with some similar questions. We wanted to check how their customer support was after we made a purchase with them.

Post-Order Questions

Their answer was more informative, though still a bit off. It came in quite fast, taking only about 30 minutes.

Post-Order Response

We asked some questions about the followers we bought, but the rep seemed confused about the exact service we were talking about. She didn’t answer our question about the discount. However, she did provide some helpful links where we could find more information.