NEW UPDATED CONTENT – Course updated Dec 2019

Computer basics / desktop support training course which assumes that you have some previous knowledge of the fundamental basics on how to use a computer and covers the basic IT essentials of desktop support issues that can come up in a company computer network on a daily basis, assuming your PC is running Windows XP, 7 or 10, covering everything from installing missing printers to troubleshooting problems with email messages. Some examples of included modules are as follows:

Physical Checks

When Your PC is Slow

Identify Your Operating System

Hostnames and IP address

Monitor Settings Overview