Hello Friend,Welcome to Visit our store





Pls note that all our glasswares are purely mouth blown or hand made of borosilicate glass 3.3,not machine made,so if there is any little difference between pics and final products,it is normal and acceptable

Pls take this matter into seriously consideration before you place an order

Many thanks for your understanding





Quality:We will ship you the items exactly the same as described. If there is any quality problem with our products,

please contact us directly and send the effective evidences(photos,videos or other ways to show the problem clearly) in 48 hours,

we will try our best to help you fix it, please rest assured that!

Customs:Once the package was detained by customs, kindly please cooperate with the customs clearance.

If the clearance cannot be completed, we will reship the items to you ASAP.

Shipping: We will keep eyes on it and inform you the specific information once the package under these special circumstance:

heavy weather, no space available in peak season and holidays. If the package delayed by other conditions, we will offer you

a discount of 1% in your next order.

Parcel lost: If the parcel lost in the normal delivery time and not under the above mentioned special circumstance,

kindly please wait for more 5 business days, we will reship to you after that.

We accept Credit Card, Bank transfer, Western Union other payment methods protected by DHgate. For more details, please check the link:

http://help.dhgate.com/help/buyerhelpen.php?catid=2302&artid=D74DDC2074E3D504E04010AC0C645DF

Shipping

We will ship out the item within in time after the payment confirmed by DHgate!

Work: Monday - Saturday (excluding holidays)

Important: We ship to your dhgate payment address ONLY.Please confirm it before paying.

and mark the parcel as gift to help you avoid the high Customs.Thanks

1.Shipping Method Received days Shipping area Tracking Websites

2.China post/HK post 10-30 work days All of the worldhttp://intmail.183.com.cn/item/itemstatus.jsp

3.EMS 5-10 work days Some countries/areaswww.ems.com.cn

4.DHL/UPS 3-7 work days All of the worldwww.dhl.com or www.ups.com

Feedback

1. Your satisfaction is our main target! Please contact us directly if there is any problem, we will try our best to help solving it.

2. Kindly please leave us a positive feedback if convenient, it will be appreciated and will be our motivation to do better.

Warm prompt

1.Please make sure the parcel can be signed when it arrived, or you should responsible for that if the parcel be returned because of that.

2. If you want to exchange the items for your personal reasons without any quality problem, you should responsible for the postage both ways.

3. Please contact us if you have any requirement for the colors of the items or shipping method, we will try our best to meet it.

4. Import duties, taxes and charges are not included in the items price or shipping charges but we will try our best to help avoid that.







