“They’ve literally barricaded the front gates. The coaches there, as you can see, trying to get in to collect people to go to the airports to leave to go home and management aren’t allowing it, because Thomas Cook have gone into administration and we’ve got people at the front there with their suitcases waiting to go home.” “We’re absolutely gutted. We’ve looked forward to this for a long time. And wish the government had maybe stepped in, somebody had stepped in, it could have been done, I think. But there’s nothing we can do now.”