Several months ago I used this company to produce a resume. It comes up online like its free but so do most of them right? The offer is a 14 day trial for $2.95, after that you are billed $34.95 monthly and recurring until you cancel. Easy enough right? Hmmmmm... Think again. I used the trial, paid the first month and halfway through my first paid month I became employed and no longer needed the service. I canceled in plenty of time and thank goodness I saved EVERYTHING with my proof of cancelation. I had a confirmation number with the date and so end of that right? No, I was billed again and my attempts to request a refund were completely useless. I had to contact Bank of America to dispute and only after this, did I receive a refund. I did provide the bank with my proof of cancelation and its a good thing because this terrible company would have loved to continue to take my money. Okay we'll maybe mistakes happen, yes they did refund me very fast following the dispute......Fool me onceA couple weeks ago I needed a résumé for my son and we used the service but I had obviously felt like maybe that had been an isolated incident. We made the résumé for a job career for his first week in collage. I used the service for 30 minutes and never logged back in. I canceled it once again, we'll how *** am I to think that would not happen again. I logged in and canceled it AGAIN and then contacted customer service via email. This is response I received- UNBELIEVABLE

Dear Customer,Thank you for contacting LiveCareer Customer Service.As I can see on your account, the reason why you were billed is because, when you signed up for our service for a trial package for $2.95, you were unable to cancel within that trial period, that's why it automatically renews to our monthly service of $34.95. (THIS IS *** if you can't cancel during the trial, when can you?)Unfortunately, this is a valid charge, all of our subscription are automatically renewing, this was stated on our website subscription sales page before you made the payment for $2.95 and the payment confirmation email that you received after that payment was made.If this already happened before, you should've known what to do and why you were being charged. ( ARE YOU KIDDING ME )Please feel free to contact us if you have any additional questions. You can reply to this message or click on Live Chat on our site. Customer service representatives are available during our business hours. We are open daily from 6AM to Midnight, EST.Reference number: Please use this ticket number in any correspondence with us: LTK121930249344X

Thank you for using LiveCareer Resume Builder. Wishing you career success.Sincerely,LiveCareer Team---------------Original Message---------------From: Jennifer Travis < jenradkeusa@yahoo.com >Subject:Cancelation

I requested cancelation 3 days following this current subscription. I was charged on my debit card. This is the second time I have used your service this year and the first time this happened to me as well. I had to go through the dispute process with my bank, I had proof and some confirmation number and I did get a refund but it was a joke. My first account was associated with this email ( jenradkeusa@yahoo.com )I paid for one full month and didn't need it anymore. This newest account I set up for for collage bound son, only needed one quick résumé for a job fair and used the service for 30 minutes. His email is ****@hotmail.comThis is the email associated with the account I am requesting a refund for. I really do not want another dispute process. I sent a subscription cancelation again tonight through the account settings.Thank you

Jennifer Travis

Sent from my iPhone

*** Live Career- way to go ripping people off during this hard time we are all just trying to get by.In closing, I did talk to a service rep the first time I used this service. We chatted via live chat and specifically told me I can cancel the minute after I sign up for $2.95 and I could still have my 14 days. I was concerned for ALL the right reasons.