Important Notice of Out of Hub Fee and Return Credits View this email in your browser "Out of Hub Fee Implementation Parking Out of Hub Fee Reduced to $1

Starting Tuesday, May 19th, 2015 Thank you to all of our loyal riders! We are so grateful for the support we have received in the community in the months since our launch weekend, and can’t wait to see what summer 2015 brings.



Over the past few months, we have been waiving the original $3 fee for locking your SoBi bikes out of hubs. We've assessed the results of the free out of hub pilot period and will be adding some stations in key locations where hub proximity has resulted in more frequent out of hub parking. Based on our assessment and user feedback, we've decided to reduce the fee from $3 to only $1.



For the benefit of our users, and to better the sharing system as a whole, as of Tuesday May 19th, we will be implementing a convenience fee of $1.00 when you lock a SoBi anywhere other than one of our 110 SoBi stations. You may leave your bike locked out of hub for short periods of time using our hold function, provided you return it to a SoBi hub when your ride is over.



To focus on the cooperative nature of our system, we’re also going to be rewarding those who bring abandoned SoBis back to their rightful place! If you see a SoBi locked out of hub, return it to a station for 10 free minutes of ride time!



Please review our map with our 110 SoBi hubs



Other important fees to be aware of to ensure your riding is as cost-effective as possible: $4.00 for each hour outside of your membership allotment

Prorated by the minute – that’s less than 7c/minute!

Prorated by the minute – that’s less than 7c/minute! Remember that the hold and reservation features are optional and count towards your ride time (as those bikes are only available to you during that time)

$100.00 retrieval penalty for bikes locked outside the service area

In order to serve you to the best of our ability, we require that you finish your ride by locking the bike to a secured rack within our service area! You are free to ride outside the service area but you must end your ride within these boundaries. If making a brief stop outside our boundaries you must use the hold feature --------------------------------------------------------------------------------------------------------------------------

Have you registered for Bike To Work Day? Have you registered for Bike To Work Day?

Sign up now and ride your bike on May 25th !

Celebrate with us at Gore Park on Monday, May 25th between 7 AM and 9 AM and get a $10 riding credit if you take a SoBi to (or from) the event.



There will be free refreshments and live music, and it's a great chance to celebrate cycling in Hamilton. Everyone who registers will be given a free T-Shirt and will be entered to win a Norco bike and $500 Via Rail voucher! Register Now if you plan to ride to work/school or are attending the event at Gore Park