Dubai: Traffic fine will be waived if you can prove you did not commit the violation, Dubai Police told Gulf News.

Major General Mohammad Saif Al Zafein, Director of Dubai Police Traffic Department, said motorists who feel they have been fined unfairly should check with the traffic department before paying up.

If handed a speeding fine, one can visit the Traffic Violations and Fines Department and ask for a picture of the violation at a cost of Dh30. If the claim is found to be justified, the fine will be waived, Al Zafein said.

A person convinced that a traffic violation is wrongly registered in his or her name, or feeling that there is a error in the kind of offence mentioned, can also request a review of the violation.

Al Zafein stressed the police are willing to review any traffic fine and admitted the possibility of mistakes.

“We sometimes receive calls from the public saying that they did not commit the traffic violation that they were issued fine for, and they turn out to be right,” said Al Zafein.

Major General Al Zafein said that a mistake may be made while registering the violation, or when the violation is entered into the system.

“Mistakes happen and they can be made in several ways. The police officer who feed that data of the violation may wrongly register the car number plate, or the kind of car, or colour, or even the time and place of the violation,” he added.

“The mistake is on the part of the officer who was registering the violation.”

He said that Dubai Police is willing to revise any traffic violation and settle any mistakes.

“When a violation is reconsidered and it is assured that it was registered incorrectly, the offence will be transferred directly to the real violator, after the correct data is completed. People should complain before they pay,” he said.

Bassma Al Jandaly is the Community and Crime Correspondent of Gulf News