Hello guise. There is a lot we have to talk about but never had the time and patience to write the following wall of text.

Let's address the current issues one by one so we can work on a solution together:

**First issue:**

- Why isn't *insert insanely popular and huge (in size) game in the shop REEE*

- I know it sounds hard to believe but we are running out of accounts to use and the amount of downloads each game gets make everything hit quota pretty much instantly.

To give you an idea, when we put hellblade on hbgshop (<https://i.imgur.com/2GNE4Tf.jpg>), ALL mirrors were out of quota after 17 hours.

I will say that again: 90TB of data (we use one account for each mirror and each account has a quota of 10TB of bandwidth that renews every 24 hours) in less than 24 hours. For a single game.

Possible solutions and things that would definitely help:

. Get moar gmails (and get someone to make some kind of script for AirExplorer that mirrors everything to different accounts instantly, if you know programming and made scripts for rclone before, contact me). NOTE: If you want to buy accounts and send them to us, **DM me first**, I will tell you exactly what to buy since we've stopped using edus and we are using cheaper, safer alternatives.

. We need at least one more guy uploading mirrors to opendrive (<https://www.opendrive.com/>) as soon as they can. Open drive is insanely fast and has no quota. So we can give those links to Discord users and keep all the google drive links for /hbg/Shop users.

**Second issue:**

- Why is the bot going down REEEEE

- We are currently using the free trial for Google Cloud. We started using the cheapest windows VPS there but then we noticed it crashed or freezed quite often, so we upgraded to a 4GB and 2 cores which is insanely expensive, so the trial won't last much longer but at least the bot doesn't crash anymore since last week and we are using it to reupload scene releases at insanely fast speeds.

So in the future, we will have to start accepting PayPal donations. And I know we didn't want to at first because we said it was "shady" so we only accepted eShop codes. But rest assured, 100% of everything we receive was, is and will be used to pay for the costs of VPSs, Hosting and any cloud service account we might need. And we are always trying to find the cheapest alternatives so it won't be anything crazy (about 20 USD a month for main VPS (request bot and the other discord bots, script to update and upload new games db to hbgshop, torrent download, extraction and reupload, gdrive sync scripts for donators, discord and backups) and 7 euros a month for backup VPS (if main VPS is extacting, the second VPS will be used to run request-bot, that's why we have 2 request-bot channels now).

All invoices of everything we pay will be posted on the transparency spreadsheet. Once we receive enough to pay for a few months we will just stop receiving PayPal donations, just like we do with eShop donations once we got enough money to unlock 2 or 3 weeks of games.

**Third issue:**

- Why is *insert game released in the last 36 hours not here REEEEE*

- In the last month we've unlocked everything day by day with no delays. But sometimes people are busy with IRL stuff and can't upload everything ASAP. I would rather wait for my trusted dumper to have some spare time and upload the games when he can, than rush things and end up giving donated codes to someone we don't know well enough. Not to mention, the point was never to have everything ASAP, but to have everything. And last but not least, we try to wait 24 hours after release to see if the scene dumps anything first so we don't double spend. This doesn't apply to games that we know for sure won't get an eShop dump, for example: a game that was already dumped as cartridge/xci (scene rules don't allow two version of the same game).

So please, have some patience if there's a delay and most importanttly: don't ask, we already know what's happening. This applies to everything, not just this, we are fully aware of what we have to improve, and if it's not done is either because of lack of resources or lack of volunteers.

**Fourth issue:**

- Not really an issue with the server but with certain people or groups of people. And said issue is people having access to CDN (through PC tools and such) and not sharing all updates with everyone: this is the second worst thing after people giving a lot of technical details about this publicly (retrogamer *cough cough*)

Don't like the server? Fine, upload to any other site or server. But hoarding things only makes things worse for everyone. Why? Because it makes everyone burn certs, waste time and effort for nothing.

Example: Group A and Group B don't talk with each other because of drama. Both groups end up making the same mistakes while trying to figure things out. Both groups burn more certs and resources than needed because they prioritize themselves and their egos instead of looking at the bigger picture.

To put it simply: We don't need more than one person with access to CDN. We just need one guy that distributes all updates to the community so other people don't have to do the same to get the exact same files.

Less people using those tools = less chances of Big N improving their security. Makes sense? No? Then you need think as a community member and plan ahead for once.

You can still (and will) scrap our titlekeys like you do everyday, but please, consider giving something back to a community that has given you so much.