Dear Developers at Ubisoft:



The purpose of this petition is to bring to your notice the changes we players would love to see in upcoming future updates. This petition is a genuine collection of players made suggestions & feedback. Most of these points have already been brought to the attention of ACR community managers.

Bugs:

Quality Assurance team needs to do better job at testing the new update before stable release. Each update brings in more new bugs and glitches. Needs better optimization to work smoothly on all mobile devices. Connectivity issues prevents players from claiming rewards after completing a mission. The game will repeatedly ask the player to connect to the internet. Put the option "later" when choosing where to save the game, whether on the phone or on the server. Several times this option appears right when players are entering events making them lose their tickets, as the game returns to the home screen after player chooses where to save. While promoting a Hero, the DNA progress sometimes is mistakenly reverted to zero. Character's stats like dexterity & agility doesn't influence stealth and air assassination respectively. Amount of coins collected in the treasury does not correspond to amount shown. Sometimes amount of coins are shown in negative. Hero's animation freezes in the training room. Severe lags in the game makes the phone to reboot. During missions, attack speed slowing skills cause enemies to deal more damage per hit. Sometimes the game freezes in the loading screen while starting a mission. In limited time events, it's a nuisance. Animus carousel is filled with bugs. The ads sometimes doesn't loads & provide rewards. Players constantly gets messages like "Could not connect". Fix all server related issues & bugs When the map is zoomed in, the screen turns completely black. Shao Jun (Legendary) always get caught when using the 100% stealth skill. [Fixed] Mario doesn't appear in DNA cubes and free cubes unlike other heroes that can be farmed in Legacy missions. Ezio's health is not displayed correctly before he is recruited for mission. Maria Thorpe's Sound the Attack skill causes allies to deal less damage per hit. In Mask of the Ibis event, players are incorrectly told that mission requirements are not met when attempting to start any new mission. Some returning players who have reinstalled the game have found their saved progress missing.

Customer Support:

Include an option to link ACR to our Ubisoft account. Give us more option to login and save our data. Post all CM updates on official Facebook page so all Facebook users are equally benefited. Reliable Compensation system: We need a very straight forward approach to get compensation which is promised to be given to us without delays and excuses. Inbox Feature: Do alert us about latest updates and bug fixes through the new inbox system. [Fixed] Automated Bot Reply: We would really love to chat with a person than a support bot. Ability to save player data to Google play account for Android users.

HQ Changes:

Increasing base cap of the Coin Bank from 6,500 to 10,000. Being able to use database credits to buy helix or rift credits. Being able to sell wood and stone. Adding a room for material conversion. Every time HQ levels up, the Intel should automatically refill like in other RPG games. Adding a slider below the numbers on sell mode to easily sell stacks. Add 25% coin discount for Elite training on Fridays. A repeat action button to perform the last HQ action. (Example: Leveling Ezio with 2 rare books, when completed it will automatically select the previous selection Ezio and 2 rare codex books) We feel the one-off purchases are not sufficiently matched to in game items. We suggest adding a subscription based payment system that would add extra perks. Increase storage capacities for Intel and money generation by at least 50%. Ability to use excess DNA of a heroes to pay for Elite training room upgrade. A confirmation dialog box for Helix Credits use. We would love if there was a limit of one time to creating character specific legendary items. Conversion of DNA credits into Hero Cube fragments. Unused gear to be dismantled to their base materials and combine those materials into higher tier materials to craft higher tier gear. Reduce the cost & requirements of crafting level 5 gears. Treasure Trove – Add a new building type that appears at certain higher level. Like other AC games, the player would be able to keep leveling beyond max and each time they do the chest in this room can be opened for additional loot. Great Forge – Allows players to add excess Stone and wood to it daily which generates crafting resources. A second slot in library. New room where we can change the character's appearance. Ability to buy woods, stones and other items using coins

Game-play:

Create an option to reduce in-game graphics for older smartphones with lower specs. For max level players change the xp rewards into coins. Fix RNG mechanism - improve drop rates (cinnabar & obsidian) Region 6. Major updates should focus on adding more regions to the game. Add more level 5 gears for all classes and variations. Also add more personalized gears. When we choose to see heroes by their rarity/power/level/etc. Make it stay on that option until we decide to change it, it can get a bit annoying when we are leveling heroes fast (15 seconds) and always need to go back and scroll until we find that hero again. Decreasing legacy Intel cost from 18 to 15. Ability to swap weapons with another hero, automatically switching weapons when taking one hero's weapon. Pvp and Co-op mode. Global chat and clan system, where we'd have clan objective to complete together for DNA and other rewards for the whole clan members. Example:- collectively kill 1000 enemies - reward 5,000 coins for all clan members. Put a "skip check-mark" on screen mission start and on pause screen, for skipping the animations. It wastes a lot of our time and becomes repetitive. Auto Play: Would it be possible for auto play to copy the just previously manually played example of any mission. Healing: Is it possible make it less time consuming/clunky to heal hero when not rushing (event) missions? The auto heal always uses all the saved smaller bottles (3×30% or 5×20%) instead of 1×100% heal critical medicine when characters are badly damaged. Improve the intelligence of AI, while using auto function. Editing: A touch to engage or disengage the previous mission team would be so helpful. Scrolling through the Legendary Heroes to find useful commons or rares like Gaspar or Maya and Luisa takes forever. Event Keys: Cost Helix and are used on Events where a random chest has the chance to spawn on the very last stage of the event. In this chest is a lot of Rift Fragments. What this accomplishes is making the player actually want to play the mission instead of constantly rushing it. How about a Siege Mode? The Spanish Brotherhood's home is a fortress, so it makes sense the Templar would eventually find out and lay siege to it. Tower defense mini game like in Assassin's Creed Revelations. When we tap 'gear' on character's info. The possible/available 5 star gear should appear first, not at the end. New Missions: Add new Story, Legacy, Standard, Loot & Helix Missions. We would like the skill icons to stay in the same place irrespective to which direction the enemies are facing. Its easy to accidentally click the wrong skill when they change places mid mission.

Events:

Revealing Heroes needed for next event along with event rewards. So it is impossible to change them. Organizing better time table for events based on player's time zones so doesn't effect player's sleep. Please make legendary toons (Edward, Aya, etc) as primary ranking rewards for their respective events. While Epics toons (Natakas, etc) as secondary or progressive rewards. For Democracy's mission ticket costs and star rewards need to be restructured in order to bring it in line with other events. The animus challenges are out of sync with the on-going events. Having challenges reset when we have not used all the rewards that we have earned yet spoils the fun.



Credits & Reference:

About Us:

We are a group of volunteers running a Facebook community for this game. We have been running this group since 2017 with no financial aid or gifts from Ubisoft. We have been religiously reporting bugs and glitches to improve the user experience.

Important note:

Please do share this petition on all social media platforms & assassin's creed related groups. You can also directly share it with Ubisoft. Please do ignore bad actors and naysayers who can be easily influenced by community manager's in-game gifts.

We admins & mods had a very stressful job and had to face verbal abuse when many members didn't receive their compensation twice. It was consequences of community manager making us post about compensations which was never given on promised dates (Maria Thorpe DNA, Ezio DNA, etc). Similar posts on compensation were never made on their official Facebook page. The inbox feature was not added yet.

Financial information on Ubisoft: