In addition to the rights set forth below, you may have additional rights under applicable local law; nothing in the policy below limits or replaces any such rights under local law.



Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles

You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.

Digital content that you have started downloading, or streaming, and in-game consumables that have been delivered, are not eligible for a refund unless the content is faulty.

You can cancel your purchase of a season pass within 14 days from the date of purchase, and receive a refund, provided that you have not started downloading or streaming any digital content (e.g. game add-ons) included in the season pass.

If you purchase in-game consumables on the PlayStation™Store, they will be delivered when you next launch the game, until then you will have up to 14 days from the date of transaction to cancel. If you purchase in-game consumables during gameplay, they will be delivered immediately so you will not be able to cancel the purchase. In-game consumables are items such as virtual currencies (e.g. FIFA packs or GTA Cash Packs), boosts and other items that are depleted during gameplay.