R Kelly fans were left furious this weekend after fans at Louisiana's Monroe Civic Centre claimed they waited until 1am for what turned out to be an impersonator, performing in his place.

On Saturday, a man who appeared to be the singer took to the stage three hours after the show's advertised time and was booed off not long after he began his four-minute performance. Eyewitnesses quickly noticed that the R&B singer was not the original, with some reports from the gig claiming that the man on stage lip-syncing may have been a tribute act named R Jelly – with one female fan noting that she had seen what looked like the tribute act in a local restaurant that day. She went on to explain, "The advertisement online through Ticketmaster said that it was a Ced's All Black Affair and R Kelly performing live, which did not happen last night.

"We were scammed because 10 o'clock we were there; no R Kelly. Eleven o'clock; no R Kelly. Twelve o'clock; no R Kelly. 12:45; no R Kelly. 1am, here comes an impersonator."

With some concertgoers allegedly paying up to $150 (£93) for what they thought was going to be a full performance, the event promoter Cedric Johnson was left to deal with the backlash from the hundreds of disappointed punters. "I'm so sorry. I got Dooped," Johnson texted to local TV news station KNOE News. "I will be refunding half of your Money Back … A statement will be given on today as to what accutally [sic] happened at the party."

While a full statement has yet to be given from the promoter about the bogus show, a representative for R Kelly yesterday told Pitchfork.com that the singer had appeared at the venue, but also stated that this event was billed as an "appearance" rather than a full concert.

The appearance in question had been advertised on the venue's Facebook page from 11 September, with the initial post reading "Breaking News!!!! Ladies we are looking for 1 outstanding woman who could act as R Kelly's hostess for Oct 26th At The Monroe Civic Center."

Kelly's new album, Black Panties, is scheduled for release in December. He performed a show on Sunday in Mississippi, the day after the event in Louisiana and posted on Instagram: "Great show last night in Southaven, MS. Thanks to all who came down, the energy in the crowd was crazy."