Dear Players.

I understand exploitation within Rampage was a hot topic for our players..

As such I posted a pretty chart showing the enacting of sanctions on one replay submitted (12 players sanctioned) to discuss the topic with the players, and to show an example of what is processed on a regular basis.

The thread turned into a fairly constructive "Management Q&A" thread, so if you are interested in this topic, please have a read through the previous thread.

Due to the positive / constructive response to the thread, and engagement within the thread.. I've decided to take it one step further with this #2 post.

I appreciate that with the hot topic for which a lot of our players are passionate / emotional about .. we were able to have a nice conversation on the topic while mostly abiding by the forum's rules.

Rampage mission exploitation - Sanctions #2



Please find below a list of sanctions issued this morning, for rampage mission exploitation / unfair play.

The below is not a full list of sanctions processed over the last couple of days, or even today.. It is just the logs of one support staff who I asked to catch up on some backlog. So in addition to the below, I know there is a fair amount of other .. sanction here, sanction there, replay submitted, replay processed, exploited game, etc etc.. which isnt on the below list.

Future sanctions

The current rules and procedures for handling such rule violations is the following / and will now revert back to the following.

Reporting of in game rule violations, is required to goto support via the ticket system

Rule violations are not permitted to be reported to , or posted about in the forums, under the "naming / shaming" rules. Except the following. Clanwars rule violations to the CW rule violation section of the forums Forum rule violations, press report on the offending post.

If there is any major issues which are not being resolved by normal channels and need escalating, feel free to pm them through to me.

Posting of rule violations such as this, are not and will not be normal procedures. just a once off to update you on how things work / are working.

In addition to the above, as stated here we are currently doing some major overhauls for support, to try and help reduce ticket turn around time.

Regards

Tan