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A Bank Street used car dealer has been immediately suspended by the province’s vehicle sales regulator, a move that the watchdog said that it makes only when it “believes a dealer’s conduct may place the car-buying public at risk.”

The Ontario Motor Vehicle Industry Council said in a release Monday that Marcel Motors Ltd. operating as Eastside Better Used Cars at 2925 Bank Street and its sole officer and director, Nitin Chopra, “may not legally sell, lease, buy or consign vehicles.”

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They can still appeal the order before a final decision is made to revoke registration.

The suspension was triggered by “serious consumer complaints” and allegations that conditions of registration ordered earlier this year by the province’s Licence Appeal Tribunal were breached, the council’s CEO and interim registrar John Carmichael said in the release.

The allegations include failing to pay out liens or to pay them out within seven days as ordered by the tribunal on vehicles traded in by customers and failure to submit documents or payments to warranty providers or to do so on the ordered timeline, “potentially leaving customers with no warranty coverage.”