Unfortunately, I had to return these skates. I measured my foot according to the sizing chart but they were way too small even though they should have fit according to the chart. I filed a return and contacted SkatePro, and they got back to me quickly and payed for the return shipping. Too bad they didn't have them in my size or I would have done an exchange, but I was pleased with the customer service and wouldn't mind trying SkatePro again in the future.