Last updated on : August 24th, 2020

Are you having an issue in receiving an email on Outlook? If yes, then this guide is all you need. We have rolled this article mentioning all the ins and outs of this particular issue. The troubleshooting procedure is explained with proper screenshots.

Outlook is an awesome software that allows users to send and receive emails. You can integrate your mail account in this software to manage your mails. The best part of using Outlook is that a user can keep all his mail at one place and can sort them out as per their convenience. Apart from this migration of mails over the outlook is very easy and hence changing the system is not a big deal.

Rarely the user faces any issues while using outlook. However, in recent times, the most incoming query is unable to receive emails in Outlook 2010, 2013, 2016 and 2019. However some other unwanted issues also include Outlook slow to receive emails, Outlook incoming mail not working, Outlook Not Receiving Emails, and many more. In this case, we have this informative article for you. Just follow this guide and get your issues with Outlook resolved.

What are the Causes Behind Microsoft Outlook Not Receiving Emails?

There are several reasons that may lead to such an error. Let’s find out what are those:

Outlook Not Connected to internet.

No SMTP authentication is done for POP and IMAP.

Wrong IMAP or POP settings in Outlook

Incorrect account credentials.

An unavailable proxy site to connect with the server.

Unavailable email server.

Emails are not received because of the Junk email Protection filter.

Some suspicious code is found in the Outlook account.

Ad-ins resonates Outlook from receiving emails.

Workable Solution to Resolve Outlook Not Receiving Emails

Every issue has got some or the other solution. Same way, for the problem arising due to the above-mentioned causes, we have quick fixes. Solve the given causes and make Outlook trouble-free. Follow the below instructions for it.

Outlook Not Connected to internet.

The user needs to verify whether the computer is connected to the network or not. The web browser is the best way to check the network. If its a local network, accessing any website can actually let you know about the connectivity of the internet. If the internet strength is working fine, check if Outlook is online. To do so, go to the Outlook menu and untick work offline.

No SMTP Authentication is Done for POP and IMAP.

In case all the settings are correct but still facing issues in receiving mail in Outlook 2007 and other versions, try to turn on SMTP authentication. Below are the steps to be taken:

In Outlook:

Click on the Tools tab and select Account Under Outgoing server, select More option Lastly, in authentication popup, click on the authentication type and type-in the details.



Wrong IMAP or POP Settings in Outlook.

Sometimes incorrect POP or IMAP settings prevents from sending and receiving emails. Thus, to resolve this problem, follow the given procedure:

Jump to POP and IMAP account settings and make sure the credentials are correct,

Your Name: Name of the sender for official terms. Email Address: correct email address Account Type: POP3 or IMAP Incoming mail server: For POP or IMAP accounts it should be mail.papamail.net Outgoing mail server (SMTP): For POP or IMAP accounts use mail.papamail.net User Name: Your email account username Password: Your email account password



Incorrect Account Credentials

Check the mentioned account preferences you have mentioned are the correct i.e. username, password, and email address.

Tap on Tool menu and click on Accounts. In left window of account wizard, click on Accounts Verify here that your entered details are correct or not.

An Unavailable Proxy Site to Connect With the Server

The user requires mail proxy in System preferences if the user is utilizing the network to connect with the internet. You can take help from the Administrator for the settings. Issues in network settings can have a bad effect on Outlook incoming mail.

Unavailable Email Server.

If you have previously accessed your account, then the only possible reason can be because the mail server is offline. You can get it checked by the network administrator whether the server in online mode or not.

Emails are Not Received Because of Junk Email Protection Filter

Well, Junk email Protection filters can also block the incoming email messages from some particular domains. To fix this issue:

Tap on the Junk email folder. Navigate to Junk Choose Junk email options Select No automatic filtering Next, click OK

Some Suspicious Code Found in Outlook Account

At times, some untrustable senders send some nasty code that restricts incoming server. So, you should delete such kind of emails from your inbox.

Ad-ins Resonates Outlook From Receiving Emails

Though add-ins are helpful to boost the application’s functionality many times they occur trouble. You need to instantly disable this error. To perform this, follow the below-given steps:

Open control panel Jump to Uninstall programs Choose Outlook Right-click and select Repair Lastly, follow on-screen instructions.



An Alternative Way To Fix Outlook 2016 Not Receiving Email

Furthermore, if you have applied the solution but still not satisfied, you can take an easy way out. Try to connect with an expert who provides customer service full day. Or if no above causes resemble it’s must to take help from senior technicians and get Outlook 2016 Not Receiving Emails fixed at the initial stage only. The service is available all round the clock, 24*7.

FAQ:

How to Fix Email Problems? Check Internet connection Verify your server settings Confirm your password Cross-check there is no security conflict

Why Am I Not Able to Send or Receive the Email?

Turn on SMTP authentication for POP and IMAP settings. If account settings are correct, then turn on SMTP authentication.

Why I can’t Receive Emails on IPAD? Turn on the SMTP server Set up email account rather than syncing Restart your iPad

How Can I Not Download Emails From the Server?

Many iOS users are complaining about this issue. This is mainly because of 2 reasons either network has been interrupted or connection is irregular.