Personal Quote:

I went in for an audition eight years ago for a 'big box store employee,' and I put on my polo shirt and put my hair in a ponytail and showed up," she says. But Courtney had more than just the look that Progressive wanted. "What they were looking for was basically a friendly neighborhood waitress; she is super friendly and nice, almost to the point of madness, and I was like, 'I can do that.' I ...