The FACEIT London Major is nearly here! Before heading to the SSE Arena, Wembley for the Champions Stage, here’s a rundown of everything ticketholders and attendees need to know…

Event schedule

The FACEIT London Major is broken into three stages: Challengers, Legends, and Champions. The first two stages, Challengers and Legends, are taking place at Twickenham Stadium exclusively available online, and not accessible to spectators. The Champions Stage will take place at The SSE Arena, Wembley, in a 4-day conclusion of the Major.

Challengers Stage: 5th-9th September 2018

Twickenham Stadium – Not open to the public

Legends Stage: 12th-16th September 2018

Twickenham Stadium – Not open to the public

Champions Stage: 20th-23rd September 2018

4-day Finals at the SSE Arena, Wembley

Full ticketed event

9,000 spectators

Day Wristband collection open Doors open – premium ticket holders Doors open – all ticket holders Broadcast starts Estimated end time Thursday 20/09 09:00 AM 1:00 PM 1:30 PM 3:00 PM 10:00 PM Friday 21/09 09:00 AM 2:00 PM 2:30 PM 4:00 PM 11:00 PM Saturday 22/09 09:00 AM 2:00 PM 2:30 PM 4:00 PM 11:00 PM Sunday 23/09 09:00 AM 12:30 PM 1:00 PM 2:30 PM 10:00 PM

When should I arrive?

We recommend that attendees arrive early on the first day of their event attendance, due to the additional time required for the initial wristband collection process. The wristband collection tents open at 09:00 AM each day, and arriving early to collect your wristband will help to ensure a smooth entry process into the arena once doors open.

Once you’ve collected your wristband, you will be able to enter the arena only from the Door Open times for each day. If you have time to spare between collecting your wristband and entering the arena, there are a multitude of shops and restaurants nearby, where event attendees can relax and grab a bite to eat before the CS:GO action kicks off!

Collecting your wristband

Upon arrival at The SSE Arena, Wembley, attendees are required to head to the marked wristband collection tents to collect an RFID wristband. Here you will exchange your paper or email ticket for a wristband. The wristband collection tents are located in Arena Square, outside the Arena’s front entrance. This wristband is your entry pass, and without it, you won’t be able to enter the event. Please retain your wristband at the end of each day, as you will only be issued one wristband for the entire event. Additional lost or broken wristbands can be replaced at a cost of £5 per wristband. Lost or broken wristbands will be deactivated when you collect a new one, so you won’t lose your digital ticket.

VIP and Premium ticket holders will have exclusive wristband collection zones and private entrances on the South side of the arena. General Admission ticket holders will need to queue for the General Admission wristband collection zone, and entrance on the North side of the arena.

The wristband collection tents will close one hour before the stated ‘estimated end time’ of each day. Please allow sufficient time to collect your wristband.

Traveling to the SSE Arena, Wembley

The closest station to The SSE Arena, Wembley is Wembley Park, which is a short walk from the SSE Arena.

You can also reach the arena from Wembley Central or Wembley Stadium Overground stations. Plan your journey to Wembley using the Transport for London Journey Planner, which will also inform you of any possible transport disruption on the day.

Visit the SSE Arena website for more travel information.

Last trains

If you need to travel after the event, you can check times for last London Underground trains from Wembley Park and Wembley Central here:

Metropolitan Line

Jubilee Line

If you are travelling from outside of London, please allow plenty of time for travelling to and from the venue, and to your transport connections.

Can I drive?

Yes, there are a number of car parks close to The SSE Arena, Wembley. We recommend using the official parking provider, but 3rd party options are also available.

The SSE Arena, Wembley address:

Arena Square, Engineers Way, London HA9 0AA

Accommodation

The SSE Arena, Wembley has multiple options for accommodation, including hotels, Airbnb, hostels and more. We recommend using Stay22 to find a practical solution that works for you.

Tickets

Thursday and Friday day tickets are still available. Saturday and Sunday day tickets, as well as Premium and VIP tickets, are now sold out. To purchase a sold out ticket, you can join The Ticket Fairy’s waiting list, and if a ticket becomes available for purchase, you’ll be notified.

Ticket resale

Our ticket partner, The Ticket Fairy, offer a FACEIT Major ticket resale facility. If you are unable to attend the event and are looking to put your ticket up for resale, log into your Ticket Fairy account, navigate to your tickets, and select “sell ticket”.

If you are looking for FACEIT Major tickets, join the waiting list, and if a ticket becomes available for purchase, you’ll be notified.

Do I need to print my ticket?

No, our entry system accepts both paper and digital formats. For information on how to redeem your digital ticket, please visit The Ticket Fairy’s help centre.

ID and age restrictions

This event is restricted to 16+ without an accompanying 18+ adult. You must bring your ID to prove you are 16+ if you are travelling without an 18+ adult. If you are 18+ and will be accompanying those that are younger than 16, you will be asked to present ID. There will be no admittance to those under 16 without an 18+ accompanying adult.

Seating

Seating is not allocated or numbered, just divided into VIP, Premium, and General Admission areas. The venue staff will direct you to your relevant seating zones based on the ticket you have purchased. There is no Premium or VIP allocated seating on Thursday and Friday.

On Saturday and Sunday, The SSE Arena, Wembley is sold out, so please be sure to fill empty seats to allow others to take their place. Large groups are advised to arrive and find seats early to be able to sit together.

Can I bring my bag?

Yes, you can bring normal-sized bags, but these will be inspected by security as you enter. Nothing larger than a normal rucksack will be permitted entry, and no wheeled luggage is allowed. There will be no onsite storage for bags or luggage.

Food

Concessions will be open at The SSE Arena, Wembley where a range of hot and cold food, as well as beverages, will be available. No food or drink from outside the venue will be allowed inside.

Drinks

A variety of drinks will be available, including soft drinks, and alcohol for those over 18. All sales of alcohol will be ID checked at point of sale. No food or drink from outside the venue will be allowed inside. Sports-style solid plastic water bottles can be brought on site empty, and filled from water dispensers inside the venue. Empty soda or disposable plastic water bottles will not be allowed.

VIP ticket holders will receive two drinks tokens as part of their Major goodie bag. These can be redeemed for any hot or cold drink, including alcohol for those over 18. Each token is valid for one drink only.

Medical conditions

If you have a medical condition that requires you to bring a prescribed liquid or drug, please inform us by emailing faceitmjr@faceit.com. By doing so, we can pass on the information to the security team, and ensure you will be allowed to bring your medication into The SSE Arena, Wembley.

Disabled access

Arena Square and The SSE Arena, Wembley offer step-free access. Should disabled guests need any assistance, please speak to any of the on-site event staff upon arrival, or email faceitmjr@faceit.com for help planning your visit.

Re-admittance

Once you have exchanged your paper or digital ticket for an RFID-enabled wristband, you will be allowed to enter and exit the venue within the ‘broadcast start’ and ‘event end’ times above, subject to security checks. There will be dedicated doors for leaving the venue.

Smoking

Smoking is permitted outside the venue only, and there will be a signposted dedicated smoking area. You will be allowed re-entry to the venue with your wristband, subject to security checks. You will be allowed to leave the venue for smoking between the ‘broadcast start’ and ‘event end’ times above.

Where do I collect my Premium and VIP gifts?

Premium and VIP ticket holders will be able to collect their goodie bags from the Premium/VIP merch stall, located adjacent to the main concourse bar in The SSE Arena, Wembley.

Player signings



There will be player signing sessions throughout the FACEIT Major. These will be located in the foyer of The SSE Arena, Wembley. Please keep an eye on our social channels, as well as check with staff at the signing area, for timings of the team you want to meet. These are subject to change based on match schedules and tournament progression, and as such we are unable to provide a schedule prior to the event.

Security

The SSE Arena, Wembley has stringent security measures in place for every event hosted in their venue. These measures include hold and entry points with metal detecting arches across all entrances, so all attendees are scanned and checked on entry. The venue utilises handheld metal detection wands and physical pat downs as standard. The entrance procedure also includes bag inspections, and this process is repeated on every re-entry for returning attendees. Please allow ample time on entry and re-entry into the arena for these checks to take place.

Outside the venue, new concrete barriers have been installed at the arena perimeter to provide additional (and visible) security, and being Wembley, there is always a high level of policing in the area with security personnel walking the facility.

Cosplay and costume

You will not be allowed entry to the venue with the following items:

Metal blades whether sharp or blunt e.g. swords, axes, and knives.

Actual or imitation guns, rifles, or artillery.

Rubber, plastic or any imitation blades whether sharp or blunt e.g. swords, axes, and knives

Heavy bats, paddles or clubs including wooden or metal baseball bats.

Bokken – a type of hard wooden (or toughened plastic) training sword.

Explosives and incendiary devices.

Functional strung bows or crossbows, sharp arrows or bolts.

Gas canisters.

Protruding nails or other sharp items.

Laser pointers regardless of whether or not they are part of a costume or prop.

Any other items restricted or prohibited from being carried in public by the relevant country’s law; there is some allowance for imitation firearms.

There are no exceptions made to these rules for special licences, memberships, or training. If you have any queries regarding the display or transportation of a weapon or prop outside of the event, contact the relevant authority.

For all other enquiries, please send an email to faceitmjr@faceit.com. There may also be additional answers to your questions on The SSE Arena, Wembley website.

See you at Wembley!