Overall, internet is internet. The difference between cable and DSL Internet services is mainly in the way that the service is delivered and the characteristics of that infrastructure. DSL runs through lines typically associated with telephone service, where cable runs through lines typically associated with cable television service.

A DSL connection requires an active phone line. If you do not have an active traditional home phone service at home, we will set up a dry loop which acts as an active ‘ghost’ phone line. The DSL connection is a dedicated line. This means it is yours and only yours. Your bandwidth will not be affected by other users in the area. DSL is very dependent on the quality of the infrastructure and your distance from the nearest Central Office (CO) where the service ultimately connects to the outside world. The further you are from the CO and the quality of the infrastructure leading to your home, and inside it, will determine what the highest speeds you will qualify for.

A cable connection runs through coaxial cabling. You are not required to have an active cable television service in your home to receive cable Internet service. Cable Internet is a shared service, which means that the line running into your home is a branch of a larger trunk which also feeds into your neighbour’s homes. This does not mean that your personal information is at risk. However, if the trunk is not wide enough to feed all the users in your area you may notice some congestion which leads to slower speeds when everyone is using the service at one time. Coaxial cabling is heavily shielded, so distance is less of a concern when it comes to a cable connection. If you qualify for cable Internet, you should be eligible for any of the offered speeds.