Although the actual scale of the issue is arguable, it’s well established in the Project Management community that a very significant proportion of failed projects are due to poor requirements gathering in the early stages of defining project. There are many approaches, and no magic solutions, but this video shows how to use a Mind Map to reduce the technobabble and assisting the site builder and client to come to terms on a shared set of expectations.

Video producer: http://www.nextdayvideo.com/