One local couple is going public with surveillance footage after a UPS package delivered to their house was allegedly stolen in broad daylight.

Shantel and Chris Topilko ordered a pair of electric, self-warming gloves from Costco valued at $150. The package was delivered by UPS on December 7, but the box never made it inside their home.

Surveillance footage taken from a camera mounted to the side of the couple’s garage shows the UPS driver placing the package on the front step of the home. Then, moments later, a woman is seen driving up to the house. She then walks to the front step, and is seen walking away with a package.

"I was just in shock that somebody came on our doorstep and took it in the middle of the day," said Shantel Thursday.

The most shocking detail may be that Shantel was home at the time. The couple said that UPS didn’t check to see if anyone was inside the house before leaving the package.

“You can just see him sort of toss it and run away, not even attempt to ring the doorbell,” Chris said.

"I get they're busy...but if he would've just rang the doorbell this wouldn't have happened," Shantel added.

CTV News sent the footage to UPS who apologized for the situation.

In a statement Thursday UPS said, “Our drivers are trained to leave the package in an area out of sight from street view and safe from the elements. They are also trained to attempt to verify that the customer is home before the package is released. We will investigate this matter and follow up as appropriate.”

The Edmonton Police Service is also investigating the issue, but said that this is only the second instance of a package being stolen that has been reported to them this month.

Recently in the United States there have been issues with thieves following around delivery trucks and stealing the goods.

Shantel believes something similar could have happened to them.

"It seems like they were specifically targeting that UPS truck...how did they know we got a parcel?”

With files from Dan Grummett

WATCH the surveillance video below: