You don't need to, but you should. Registering your SEPTA Key card is easy and it offers protection and peace of mind so you never have to worry if your card is ever lost or stolen. This protection allows you to report your lost or stolen Key card online or over the phone, and move your pass products and/or Travel Wallet to a replacement card. Plus SEPTA will reimburse the $4.95 purchase fee if you register your Key card within 30 days of the purchase date. The $4.95 fee will automatically be applied to your Key card Travel Wallet. These funds can then be used to pay for individual rides or towards the future purchase of a TransPass, TrailPass, One Day Independence Pass, or One Day Convenience Pass. This reimbursement does not apply to any SEPTA Key cards obtained prior to May 4, 2018 and will be limited to two cards per customer account.

No need to worry, signing up is simple and it's free.

To register your Key card, you must first create an account. To do this, go to the Key site www.septakey.org and click "create an account" in the blue box on the top left side of the homepage. This will bring you to the Account Registration page. Fill in the fields with your information. Follow the prompts on the screen until you've completed the account creation process. Once you are done, you will receive an email to confirm the creation of your account. Click the link "Confirm Registration" in the email and then your account will be ready to go. Now return to the SEPTA Key website homepage and log in by entering your User ID and Password in the blue "LOGIN" box and hitting enter. You will see a red icon on the left that says "Register Key card." Click the link and fill out the information on the page to register your Key card to your account. "Key card" means your Key card number, which is the 16-digit number on the front of your Key card. You will also need to choose a PIN for your card (like you would for an ATM card) that you will use if you have a question or inquiry about your Key card in the future. Once you have entered all of the required information, click "Submit" and your Key card is now registered to your account. Once you've set up an account and registered your Key card you will be able to use the site to manage your Key card including loading/reloading fare products and reviewing your trip history.

The website is open 24 hours a day/7 days a week.

Card to Card Replacement is available on www.septakey.org if you have a registered SEPTA Key card that is lost or expired. It just takes a few clicks and all Passes and Travel Wallet balances will transfer to your new card. If the new card already has funds in the Travel Wallet, the amount that you transfer will be added to the existing balance. If you had Autoload set on the old card your new card will automatically be set to Autoload.