ANTHEM, Ariz. (AP) — An Arizona teen says she was denied service at a Starbucks drive-thru after she tried to order a Frappuccino while on a horse.

KNXV-TV in Phoenix reports a Starbucks in Anthem, Arizona, recently told Aspen Cline it wouldn’t serve her when she and her horse, Scout, galloped to the drive-thru.

Cline says the barista didn’t give a reason and only said the store couldn’t take her order. The teen says she also had planned to give her horse some cream.

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Starbucks told the station that drive-thru windows were only for cars out of safety reasons.

However, there are a number of videos online of horse riders ordering lattes at Starbucks drive-thru windows.

Cline says she wanted the horse drive-thru experience for her birthday.

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Information from: KNXV-TV, http://www.abc15.com