Access platforms are for patrons with disabilities and one companion. Platforms are first come/first served and saving seats is not permitted. If capacity is reached we will ask companions who are able to exit the platform to make room for more patrons with disabilities. In order to use this area you must pick up an Access wristband at our Access Center located at the Moon Palace on check-in days or the Access Center located outside the venue entrance, which typically opens one hour ahead of the venue on show days.

Please note: the festival does not provide personal care assistance, wheelchairs, or push service. As the platform does have a maximum capacity, access to it is not guaranteed with an access wristband. That being said, we will prepare to host as many people as possible! Please submit an Accessibility Request (if you have not done so already) via the Guest Dashboard Message Center if you foresee needing to utilize the access platform.