OVERLAND PARK, Kan. (BUSINESS WIRE), September 07, 2016 –

Sprint (NYSE:S) now ranks second for wireless network quality

performance in five out of six geographic regions of the U.S. according

to J.D. Power, a leader in independent industry benchmark studies, in

its 2016 Wireless Network Quality Performance Study – Volume

2. Sprint has the second-highest network quality in the Northeast,

Mid-Atlantic, Southeast, Southwest and West Regions.

In the study’s Power Circle Ratings Sprint received “Better than Most”

in the Southwest, and “Above Average” in the Northeast, Southeast, North

Central and West. Sprint’s latest rankings are a significant improvement

from just one year ago when Sprint finished last or tied for third in

three segments and placed third in two. Even more dramatic is Sprint’s

improvement since August

2014 when the company finished last in every region by a large

margin.

Now in its 14th year, the semiannual study is based on 10 problem areas

of the customer experience: dropped calls; calls not connected; audio

issues; failed/late voicemails; lost calls; text transmission failures;

late text message notifications; Web/app connection errors; slow

downloads/apps; and email connection errors. Network performance issues

are measured as problems per 100 (PP100) connections, with a lower score

reflecting fewer problems and higher overall performance.

“Following our ongoing investments and technological advancements in the

Sprint network, our customers are having a significantly improved

experience and our gap in performance to the market leader is smaller

than ever before,” said Dr. John Saw, Sprint Chief Technology Officer.

“While that gap is small, our customers know that there’s a huge

difference in value. Wireless consumers no longer have to choose between

a good network and one they can afford – at Sprint they can have both.”

Sprint has been expanding its LTE coverage and increased the number of

super-fast LTE Plus markets to 237. The company’s 2.5 GHz deployment and

roll-out of two-channel carrier aggregation has made a significant

improvement in coverage, reliability and data speeds. In fact, Sprint’s

analysis of drive test data from Nielsen – covering the top 106

metropolitan markets in the U.S. – shows that Sprint’s reliability

now beats T-Mobile’s and performs within

1% of AT&T and Verizon.1

About Sprint:

Sprint (NYSE: S) is a communications services

company that creates more and better ways to connect its customers to

the things they care about most. Sprint served more than 59.4 million

connections as of June 30, 2016 and is widely recognized for developing,

engineering and deploying innovative technologies, including the first

wireless 4G service from a national carrier in the United States;

leading no-contract brands including Virgin Mobile USA, Boost Mobile,

and Assurance Wireless; instant national and international push-to-talk

capabilities; and a global Tier 1 Internet backbone. Sprint has been

named to the Dow Jones Sustainability Index (DJSI) North America for the

past five years. You can learn more and visit Sprint at www.sprint.com

or www.facebook.com/sprint

and www.twitter.com/sprint.

About J.D. Power:

Headquartered in Costa Mesa, Calif., J.D.

Power is a global marketing information services company providing

performance improvement, social media and customer satisfaction insights

and solutions. The company’s quality and satisfaction measurements are

based on responses from millions of consumers annually. For more

information on car reviews and ratings, car insurance, health insurance,

cell phone ratings, and more, please visit jdpower.com. J.D. Power is a

business unit of McGraw Hill Financial.

1 Claim based on Sprint’s analysis of latest Nielsen drive

test data for average network reliability (voice & data) in top 106

markets.

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