Customer reviews are a surefire way to bring in new business and build success for your restaurant.

After all, research from Upserve shows that 90% of consumers look up a restaurant online before heading there for dinner, so one bad review can lead to tons of missed patrons.

Luckily, increasing online reviews for bars and restaurants is easy with the right approach. Here are 3 ways to do it:

Service Matters

The first step to increase online reviews for bars and restaurants is to provide great service.

This means making sure that servers are attentive, respectful, informative, and helpful at all times. Plus, the food has to be excellent, the customer experience from the lobby to the dining room has to be inviting and exciting.

Customers want to feel relaxed and happy to be dining in a new environment, so make sure the overall service is impeccable.

2. Ask for Reviews

Along with great service, your next step is to ask for customer reviews, rather than waiting for one.

Increasing online reviews for bars, for instance, can be hard to accomplish since so many people are coming and going and may not be inclined to leave one when so much is going on. However, if you ask for a review, a patron is more inclined to abide.

This can be done by…

• Offering a discount on a drink whenever someone posts a review

• A new review can be redeemed for a free dessert at a later time

• Rather than leaving a tip, bartenders can ask for a review that contributes to them getting a bonus

To increase online reviews for restaurants, the same kind of strategy can be used, but overall, as long as you ask for reviews on certain platforms (Google, Facebook, Yelp), and offer some kind of incentive, customers will listen.

3. Show Customers Your Gratitude

Finally, your last step to increase online reviews for restaurants and bars is to show customers your gratitude once a review is posted.

Remember, customers like being featured just as much as you want it to happen to your business, so whenever someone posts a review online, be sure to use that content as a way to thank the customer and showcase their review to others.

This can happen in a variety of ways, but mostly, you can show customers your gratitude by…

• Re-sharing their review on Facebook and tagging them in the post

• Featuring their online review as a testimonial on your restaurant’s website

• Message them back and offer them a free meal or drink for their kind words

It’s important to let others know that you value their opinion, so don’t be selfish with the review process!

Increase Online Reviews for Bars and Restaurants with BuzzyBooth

Increasing online reviews for restaurants and bars can be tough on your own, but with BuzzyBooth, our products and services simplify the challenge.

With a photo booth for restaurants and a seamless review feature that rewards customers for interacting with your business, generating more online reviews becomes a fun activity, instead of a daunting task.

Click here to request a free demo.