"When we went looking for a 5th wheel, we found one at NW Boat & RV. Rob was our salesperson for the unit we found and we told Rob we wanted to think about it over the weekend. Rob was great, very helpful, friendly and patient. Then we changed our mind and said we were looking at other options. Then a little over a week later, we decided we did want that unit and Rob was there again to help us. Not once did he seem bothered that we were indecisive. He was just a "regular guy" helping us with a big purchase. Rob was fun to deal with (he has a great sense of humor) and there was not an ounce of pressure in him. If you are looking for an RV, go see Rob!"