The travel website TripAdvisor has apologized to a Texas woman for repeatedly deleting her review of a Mexican resort that detailed how she had been raped there by a security guard.

TripAdvisor issued the apology to the woman, Kristie Love, 35, after The Journal Sentinel of Milwaukee published an investigation on Wednesday about her 2010 episode and accounts by other travelers who said the website also removed their warnings about assaults and rapes at hotels.

The Journal Sentinel found that two other women reported that they had been sexually assaulted at the same Mexican resort in recent years.

“We are horrified that this victim experienced this assault on her vacation in Mexico, and other travelers should be aware of this incident,” TripAdvisor said in a statement on its website on Wednesday.