Report damage from a snow plow to your private property by calling the City of Hamilton at 905-546-2424 ext. 5742. You need to report:

where you live

a description of the damage

Damage to mailboxes

If a snow plow damages your mailbox, we will issue a temporary mailboxes within a few business days. We will give you a permanent mailbox in the spring when the ground thaws.

Damage to landscaping

The City does not replace or repair damaged landscaping items located within the City's road allowance.

Submit a claim for property damage

You must submit a claim for property damage in writing to:

City of Hamilton

Risk Management Services

21 King Street West, Suite 1101

Hamilton, Ontario L8P 4W7

You must describe:

what was damaged

how it happened

date and time of occurrence

names of contractors, equipment, operators where possible

Your name, address and phone number

Each claim is examined individually.

When Risk Management Services receives your claim, they start an investigation. You will receive a written reply in the mail to let you know they received your claim. A decision on your claim is made when all of the information has been reviewed. You are advised of the decision as quickly as possible. Payment of a claim is contingent upon legal liability on the part of the City.