‘Good morning everyone’ will replace ‘good morning ladies and gentlemen’ (Picture: Getty)

London Underground workers have been told to stop greeting people by saying ‘ladies and gentlemen’.

Instead, Transport for London (TfL) workers will use phrases such as ‘good afternoon everyone’ as the city takes steps to become more gender-neutral.

London could face new coronavirus restrictions 'within days'

All new pre-recorded announcements are set to be changed, and written guidance given to staff will be reviewed and changed.

Mark Evers, director of customer strategy at TfL, said: ‘We want everyone to feel welcome on our transport network.


‘We have reviewed the language that we use in announcements and elsewhere and will make sure that it is fully inclusive, reflecting the great diversity of London.’

The traditional greeting is being phased out by TfL (Picture: WENN)

Campaigners and LGBT activists have been lobbying TfL to make the change for months.



Responding to a question from Green Party politician Sian Berry at a Mayor’s Question Time last month, Sadiq Khan addressed the issue.

The Mayor of London said: ‘I am aware that some customers may not relate to or feel comfortable with the way that certain station announcements are made.

‘I am keen that TfL addresses these concerns by speaking in a more neutral way when referring to gender.

‘TfL has made a commitment to transition from gender-specific phrases like ‘ladies and gentlemen’ which are currently used in announcements, to a gender-neutral alternative such as ‘good morning/good afternoon everyone’.

‘TfL has briefed its staff on this, though from time to time, well-meaning staff may still use the term ‘ladies and gentlemen’. If this happens frequently, TfL will issue reminders to staff.’