As of Nov. 15, the Human Services Department said 19,474 people were currently on the list. Ronnie Cohn, a monitor appointed by the court, told the Tribune the state has met numerical benchmarks for the first six years of the consent decree, but it’s too soon to tell whether people are being served at a reasonable pace. She said there is definite room for improvement both in terms of the number of people served and the quality of resources available.