Photo by JD Howell

In response to feedback from the IT Services Review and a McMaster community survey conducted earlier this year, the university is launching a multi-year, campus-wide wireless enhancement project. Connected to the McMaster IT Strategic Plan for 2019-2021, this initiative will redefine, revitalize, and modernize the university’s wireless environments.

This project was endorsed through the IT Governance framework last spring and will upgrade Wi-Fi across 54 McMaster buildings (both on main campus and satellite campuses) within the next two years. More than 1,500 new Wi-Fi access points will be deployed, using the latest Cisco Technologies to standardize McMaster’s network infrastructure.

A steering committee has been pulled together with senior representation for key stakeholders across the university to ensure diverse perspectives and insights are integrated into the project execution.

“We are very pleased to have institutional support for this project as it will take us one step further to achieving a seamless technology experience on campus,” says Gayleen Gray, AVP & Chief Technology Officer at McMaster University. “I look forward to working with our partners across the university to deliver a reliable and modernized wireless service.”

As University Technology Services (UTS) works to transform the wireless experience on campus, updates will be provided via the AVP & CTO website. Stay up to date on which buildings are completed, in progress, and in planning stages via this initiative page. Project details will be updated on a biweekly basis.

While disruptions to wireless service are not expected during the installation of new access points, please reach the UTS service desk at uts@mcmaster.ca if you experience any connectivity issues. For instructions on connecting to McMaster’s wireless networks, please visit the UTS website.