the_Scarlet_one EVGA Forum Moderator Total Posts : 20517

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Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) Active military still. Naha definitely a fun city to visit. The scuba was by far the best part of the entire island though. Cape Zanpa, horseshoe cove, and toilet bowl were the three best dive spots.



I am going to end up driving this topic off course if I keep going, lol.

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F34R Superclocked Member Total Posts : 169

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) Over on Guru3D I read it's possible for ACX 3.0 owners to receive thermal pads for their backplated cards? How and where?



#152

Emwun Garand New Member Total Posts : 24

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Over on Guru3D I read it's possible for ACX 3.0 owners to receive thermal pads for their backplated cards? How and where?











They're working on that process now. They have said it will be announced today though. I assume they're ironing out the details with procuring the pads, shipping setup, etc.

They're working on that process now. They have said it will be announced today though. I assume they're ironing out the details with procuring the pads, shipping setup, etc.

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#153

Subscryber New Member Total Posts : 3

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) Can't say I'm happy with this response. It's literally a band-aid fix. And there's no clarification as to why these cards are running hotter than both competitors and reference cards, especially when EVGA has made claims that non FTWs are not affected because they use a reference board. Doesn't add up. If I'm able to receive a cash refund for my 1070 SC, I will be doing that. Thermal pads are not a suitable solution for a $400 product.

#154

Riesjart New Member Total Posts : 13

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) I have a evga 1070FTW for 2 months and have played BF1, Farcry 4, BF Hardline, tested it today with Heaven benchmark, furmark for 30 min and do not have problems with it.

Or should I be worried

I have a nzxt h440 new edition with 3x 140mm fans 2 in the front en 1 in the back of my case

My temps in my room are 21 degrees

#155

q2klepto New Member Total Posts : 49

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) Is the 1070FTW cooler the same as the 1080FTW cooler? I havent had any blackscreen or 100% fan issues but its also really cold right now in my basement...what will happen come spring/summer

#156

RikyOnPc New Member Total Posts : 10

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) the thermal pad on the vrm but , after i run a firestrike ultra benchmark the card is pretty hot on the backplate , but the temperature is near equal from the back side of the gpu and the vrm... Should i change the pad on vram and vrm for better performance and lifespan? if i do so i avoid the warranty?

In my gtx 1070 ftw i havebut , after i run a firestrike ultra benchmark the card is pretty hot on the backplate , but the temperature is near equal from the back side of the gpu and the vrm... Should i change the pad on vram and vrm for better performance and lifespan? if i do so i avoid the warranty? #157

velo-x New Member Total Posts : 97

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Ribbons : 1 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) I will be requesting the thermal pads. better safe than sorry.



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MAXIMUS 7 HERO / i7 4790K - H110i GT / 16GB DDR3 / EVGA 1080 TI Fe/ Xonar Phoebus / XFX 850w Gold+ / WD Black 5 TB / Evolv Glass / Dell u2713HM #158

the_Scarlet_one EVGA Forum Moderator Total Posts : 20517

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Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) Subscryber

Can't say I'm happy with this response. It's literally a band-aid fix. And there's no clarification as to why these cards are running hotter than both competitors and reference cards, especially when EVGA has made claims that non FTWs are not affected because they use a reference board. Doesn't add up. If I'm able to receive a cash refund for my 1070 SC, I will be doing that. Thermal pads are not a suitable solution for a $400 product.





EVGA specifically stated ACX cards are affected. Blower cards are not. I think you may be reading what someone else wrote and thinking that EVGA said something they didn't. The card tested by evga is a Non FTW card, showing that they are referring to the ACX cooler, not the board. post edited by Scarlet-Tech - EVGA specifically stated ACX cards are affected. Blower cards are not. I think you may be reading what someone else wrote and thinking that EVGA said something they didn't. The card tested by evga is a Non FTW card, showing that they are referring to the ACX cooler, not the board.

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<- Clickable link to my Main PC Specs Random Associate Code >> GDWZE7QOTF << this is NOT my associate code. I do not have an associate code. Feel free to use it to save a few bucks. #159

q2klepto New Member Total Posts : 49

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) I wonder if the requested pads come with decent TIM since we're gonna have to reseat the GPUs again..



Man..went through the same thing with i installed an aftermarket cooler on my Radeon 290X Reference...VRMs got super hot and got sent out a custom heatsink/thermal pad set



Super annoying

#160

EVGA_JacobF EVGA Product Manager Total Posts : 16412

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Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink)



http://www.evga.com/thermalmod/



Here is where you can request the thermal pads:



#161

Luta Wicasa Superclocked Member Total Posts : 103

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Thanks...request filed #162

Jyrtzy New Member Total Posts : 26

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) Thanks request sent.

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#163

The Stranger New Member Total Posts : 6

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) Thanks for support. Request sent.

Good support. #164

NeroRay New Member Total Posts : 19

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) How difficult is it to install them?

#165

dzernesto New Member Total Posts : 40

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) NeroRay

How difficult is it to install them?









pretty easy. You only need a Philips screw driver.

pretty easy. You only need a Philips screw driver.



#166

the_Scarlet_one EVGA Forum Moderator Total Posts : 20517

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Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) NeroRay

How difficult is it to install them?





Not hard at all. Remove the screws on the back of the card (Phillips screwdriver) clean off old thermal material from the core, place the thermal pad on the vrm plate where instructed (on heat spreader and on back of card) apply new thermal material. Replace screws. It will require unplugging and re plugging the fans as well, but that doesn't take much time.



It will take maybe 15 - 20 minutes. post edited by Scarlet-Tech - Not hard at all. Remove the screws on the back of the card (Phillips screwdriver) clean off old thermal material from the core, place the thermal pad on the vrm plate where instructed (on heat spreader and on back of card) apply new thermal material. Replace screws. It will require unplugging and re plugging the fans as well, but that doesn't take much time.It will take maybe 15 - 20 minutes.

Random Associate Code >> GDWZE7QOTF << this is NOT my associate code. I do not have an associate code. Feel free to use it to save a few bucks.



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_inkubux_ New Member Total Posts : 10

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) Is the 1070 SC Gaming Black Edition affected by this ? since it does not have any backplate ? I have one coming in the mail ?

#168

panaikas New Member Total Posts : 55

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) Hello,

First read the ram issue with Micron, now Overheating Issues, what is next coming..?

I give 600euro to my country for the 1070FTW and such a company Evga is, from the beginning they can't put the pads

for a cost 1-2 euro that costs for Evga and prefer to have a negative picture for the company? It's shame.

If someone can't put the pads or afraid to cause a damage to the card what happen then?

The easy solution for evga to provide us the pads and we take the responsible to damage or not, it's annoying me who paid 600euro.

EVGA if respect their customers, must recall and replace the cards with cards as it should be from the beginning (include the thermald pads).

If they can't, then give us the money back.



*Sorry for my english



#169

the_Scarlet_one EVGA Forum Moderator Total Posts : 20517

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Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) _inkubux_

Is the 1070 SC Gaming Black Edition affected by this ? since it does not have any backplate ? I have one coming in the mail ?





I am pretty sure if your card has the ACX cooler, it still applies. You will only need the thermal tape for the VRM side instead of the vrm and backplate. I am pretty sure if your card has the ACX cooler, it still applies. You will only need the thermal tape for the VRM side instead of the vrm and backplate.

Random Associate Code >> GDWZE7QOTF << this is NOT my associate code. I do not have an associate code. Feel free to use it to save a few bucks.



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The Stranger New Member Total Posts : 6

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) Where is the right place of thermal pads? And in the back? With the acx cooler the video card have the baseplate. #171

jmtcEVGA New Member Total Posts : 3

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) panaikas

Hello,

First read the ram issue with Micron, now Overheating Issues, what is next coming..?

I give 600euro to my country for the 1070FTW and such a company Evga is, from the beginning they can't put the pads

for a cost 1-2 euro that costs for Evga and prefer to have a negative picture for the company? It's shame.

If someone can't put the pads or afraid to cause a damage to the card what happen then?

The easy solution for evga to provide us the pads and we take the responsible to damage or not, it's annoying me who paid 600euro.

EVGA if respect their customers, must recall and replace the cards with cards as it should be from the beginning (include the thermald pads).

If they can't, then give us the money back.



*Sorry for my english







+1

+1 #172

relevance New Member Total Posts : 91

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) if both tests ran within tolerance level before applying the thermal pad mod, what was the result? I'm just curious. Thanks EVGA as always for helping customers out.

#173

the_Scarlet_one EVGA Forum Moderator Total Posts : 20517

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Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) panaikas

Hello,

First read the ram issue with Micron, now Overheating Issues, what is next coming..?

I give 600euro to my country for the 1070FTW and such a company Evga is, from the beginning they can't put the pads

for a cost 1-2 euro that costs for Evga and prefer to have a negative picture for the company? It's shame.

If someone can't put the pads or afraid to cause a damage to the card what happen then?

The easy solution for evga to provide us the pads and we take the responsible to damage or not, it's annoying me who paid 600euro.

EVGA if respect their customers, must recall and replace the cards with cards as it should be from the beginning (include the thermald pads).

If they can't, then give us the money back.



*Sorry for my english







EVGA does not void your warranty for applying the pads, and they provide them free of charge. With a screw driver and a small amount of thermal material, anyone will be able to apply the thermal pads.



The issue is a new issue, as the VRM, The heatplate, and the cooler itself is nearly identical to all previous ACX coolers.. If it was never an issue before, then there was no reason to suspect it would be now. Since the issue was discovered, EVGA immediately started working toward a fix, which is far beyond what most other companies would do.



Also, the micron issue was an Nvidia issue. EVGA had no control over that unfortunately. Thankfully a bios update has been applied to help everyone that has micron memory. post edited by Scarlet-Tech - EVGA does not void your warranty for applying the pads, and they provide them free of charge. With a screw driver and a small amount of thermal material, anyone will be able to apply the thermal pads.The issue is a new issue, as the VRM, The heatplate, and the cooler itself is nearly identical to all previous ACX coolers.. If it was never an issue before, then there was no reason to suspect it would be now. Since the issue was discovered, EVGA immediately started working toward a fix, which is far beyond what most other companies would do.Also, the micron issue was an Nvidia issue. EVGA had no control over that unfortunately. Thankfully a bios update has been applied to help everyone that has micron memory.

Random Associate Code >> GDWZE7QOTF << this is NOT my associate code. I do not have an associate code. Feel free to use it to save a few bucks.



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bingolong New Member Total Posts : 6

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) Scarlet-Tech

panaikas

Hello,

First read the ram issue with Micron, now Overheating Issues, what is next coming..?

I give 600euro to my country for the 1070FTW and such a company Evga is, from the beginning they can't put the pads

for a cost 1-2 euro that costs for Evga and prefer to have a negative picture for the company? It's shame.

If someone can't put the pads or afraid to cause a damage to the card what happen then?

The easy solution for evga to provide us the pads and we take the responsible to damage or not, it's annoying me who paid 600euro.

EVGA if respect their customers, must recall and replace the cards with cards as it should be from the beginning (include the thermald pads).

If they can't, then give us the money back.



*Sorry for my english







EVGA does not void your warranty for applying the pads, and they provide them free of charge. With a screw driver and a small amount of thermal material, anyone will be able to apply the thermal pads.



The issue is a new issue, as the VRM, The heatplate, and the cooler itself is nearly identical to all previous ACX coolers.. If it was never an issue before, then there was no reason to suspect it would be now. Since the issue was discovered, EVGA immediately started working toward a fix, which is far beyond what most other companies would do.



Thank you for a quick response. Great support that's why I buy EVGA cards..

Thank you for a quick response. Great support that's why I buy EVGA cards.. #175

lance1018 New Member Total Posts : 3

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) Hello all,



Thanks for your reactivity and your support EVGA. I will request this thermal pad now :)

#176

Emwun Garand New Member Total Posts : 24

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) Things for everyone to remember.



1. Your card isn't defective if you haven't had any obvious issues.

2. The tests EVGA ran were still within operating tolerances. The tests Tom's Hardware ran were using a program nVidia blacklisted.

3. They understand your concerns anyway, and are providing an OPTIONAL peace of mind solution if you're that worried about it.

4. Most other manufacturers I have had dealings with would have said "It's working fine, go pound sand"

5. This is OPTIONAL. If you choose not to do it and you have issues, you're still covered by their 3 year warranty and awesome customer support.



Chassis: Corsair Carbide Series Air 540 w/Noctua 120/140mm fans

CPU: Intel Core i7-6700K 8M Skylake Quad-Core 4.6 GHz

CPU Cooler: Corsair H115i AIO w/ 4x Noctua 140mm fans

MB: Asus ROG Maximus VIII Formula

RAM: 32GB's Avexir Green Tesla DDR4 2666MHz

GPU: 2x EVGA GeForce GTX 1080 FTW GAMING ACX 3.0 HB SLI

PSU: EVGA SuperNOVA 1200w P2 Power Supply

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SSD2: 2x 1TB Samsung 850 Evo SATA3

HDD: 2x WD Black 4 TB Performance HD 128 MB Cache(Raid1)

DISPLAY: Acer Predator X34a @ 100Hz 1440p



#177

panaikas New Member Total Posts : 55

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) Scarlet-Tech

EVGA does not void your warranty for applying the pads, and they provide them free of charge. With a screw driver and a small amount of thermal material, anyone will be able to apply the thermal pads.



The issue is a new issue, as the VRM, The heatplate, and the cooler itself is nearly identical to all previous ACX coolers.. If it was never an issue before, then there was no reason to suspect it would be now. Since the issue was discovered, EVGA immediately started working toward a fix, which is far beyond what most other companies would do.



Also, the micron issue was an Nvidia issue. EVGA had no control over that unfortunately. Thankfully a bios update has been applied to help everyone that has micron memory.



-If their no suspect for the issue and I am not wrong doesn't have a section to the factory to make qualify/quality control or tests.

How they provides us the cards.

-As I said the problem is not the screw but if someone cause a problem. Doesn't have all people the skills to put the pads.

So if they found a problem after, that I must put hand at the card and maybe cause a problem, it's not solution.

They must recall the deffected cards and give us the card as it should be out from factory including the pads .

At my opinion this is the correct solution or refund



post edited by panaikas - -If their no suspect for the issue and I am not wrong doesn't have a section to the factory to make qualify/quality control or tests.How they provides us the cards.-As I said the problem is not the screw but if someone cause a problem. Doesn't have all people the skills to put the pads.So if they found a problem after, that I must put hand at the card and maybe cause a problem, it's not solution.They must recall the deffected cards and give us the card as it should be out from factory including the pads .At my opinion this is the correct solution or refund #178

jjahvo New Member Total Posts : 15

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Ribbons : 0 Re: bad(HOT) PCB Layout on GTX 1070 FTW? permalink) My 1070 FTW backplate runs superhot while gaming. I just requested the pads. I hope it will fix the issue. :) I am still going to buy EVGA GPU's only, because of their great customer service. It's a shame these 1070 / 1080 FTW's had some problems.



- Juho





#179