My experience at Hiley Hyundai was amazing. They contacted me right away, my deal was done before I even got there, the manager Chad, the salesman Michael, the finance team Matt and Matthew were so polite, so helpful, understood what I needed and overall treated me like family from walking into the door to driving off. Amazing service.

Troy will run your credit and not get back to you. Even when you’re pre-approved. Everyone else I spoke to was nice, but I got a horrible sales person. Now to dispute some inquiries.

Made an appt to test drive and buy a car I was inquiring about and they sold it as I pulled into the parking lot. When I asked why they didn’t call me to tell me not to come all he could say was “well I didn’t know he was going to buy it.” ?????

I was interested in a different Q3. When I inquired about the vehicle Kasey Jones told me it was still available. However, it had already been sold. I’m so thankful I did my own research before coming in to look at the Audi Q3. I explained to Kasey that I’m look for a specific interior and exterior color. Additionally, I appreciate honesty and not someone trying to lure me into their dealership under false pretense. To my surprise, NOT, Kasey Jones never replied back.

I purchased this vehicle. The overall experience however was not good. The wait time for finance was horrible. Over 7 hours at the dealership!!! salesperson was great. The process not great!

I was contacted very fast after my inquiry. I was trying to get more information via email but salesman just wanted my phone number. After reading about their dealership I saw they had a no haggle store. I’ve found over the years that these types of stores have a higher than average price on vehicles or try to steal from your trade.

The vehicle was nice, but when I arrived and asked the price I was given a rate over $1000 more than it was listed for. I asked the price multiple times, always given a price higher than I inquired about. My husband did an offer online and he was not lied to about the listed price. But in the end we felt we couldn't do business with someone who thinks a woman doesn't know she's being lied to and can be cheated.

Drove over from Louisiana only to find the vehicle had a deep, large scratch on driver side fender and driver side passenger door. Car also had a significant amount of hail damage on the hood, roof and trunk. None of this damage was disclosed in the listing.

These guys are honest and upfront and they are priced reasonably for market value. I did not find the truck I wanted but sure do wish I will find it with them.

They kept me there for 5 hours which was excessive and there was high pressure to purchase their finance products which I did not want. Car was the right one and I purchased it, but the process was too long and frustrating.

Veh is listed on CG for $15,376. I called and all of a sudden the vehicle went up in price another $1500. According to CG vehicle is going 67 days on CG, and 21 days at dealership. Total scam. I was told vehicle went up in price due to market value. But CG still has it listed at discounted price. Bad business.

They did follow up with our contact but we ultimately did not visit this dealer.

Very good communication! stayed in good contact with me and let me know about inventory and availability.

Very friendly, no pressure sales. I was prepared to purchase a vehicle from this dealership. The only reason I didn't is because I wanted a short bed and they only had the longer bed. The truck I looked at was extremely clean and in great condition.

Very upsetting,I live in Ft Worth.they r in McKinney 63 miles1way..Had an appointment.The salesman did call me but I missed his call,called back,Spoke to another dude,advised I was on my way..arrived,Was advised that the Vehicle had been sold.126 miles for nothing!

Great customer service and really engaged! Even if I don’t buy from them, they’ve been friendly and kept me in mind. Thanks especially to Ibraheem Joran!

During my visit at auto web expo i enjoyed the company and the respect I received my salesman was Jason Reid and he was great helped me buy the car with a good deal and I was in and out I highly recommend this guy very respectful and will go out his way for you!!

The dealer's representative was very pleasant and cooperative. Even though the first car I was interested in was not relevant, I asked them to search for other options for me and send me details about them, which they did. My experience and impression from them is very positive.

Great guy, and very professional! I wound up not being able to make a deal with him but would definitely recommend him to anyone looking to buy a vehicle!

Came in to see a truck on appointment. Dude was wearing shorts, but whatever. The truck itself was now missing a license plate light. They eventually got me the keys to test drive, but the gas light was on, so my test drive consisted of me following them to a gas station to refuel. There was also a check engine light on that wasn't in the images on the net. It took several days for them to fix the light and by then I had found a better deal elsewhere. I'd stay away.

I went to go test drive this car after calling in the am. When i arrived there was a couple looking at the same car but dealer saved for me. I ended up buying a different car and i love it. I'll be recommending att auto to everyone i know. They dropped their price to sell me a car. Their awesome!

The man was nice but the cars weren't in the best condition. There was fluid in the trunk and there was rust on a lot of the other cars.

Great experience, we spoke on the phone and went over the details. We both agreed on a price, we drove an hour and sign and were on our way in less than a hour. Thanks to Mr. Gilbert and Mo for the great customer service. I would recommend anyone if they are looking for a new car.

They had a nice used pickup. I made a cash offer and they refused. Then, 3 days later, they accepted. By then I had found another deal. If they had acted sooner, I would have bought it.

Quick response answered all the questions I had over the phone, Dave and Eric went above and beyond to take care of me.

Professional and friendly service. Most importantly they held true to everything they promised me. No tall tales here, just great people! Jim

Jeremiah and Shantell were amazing to work with. Genuine, nice and accommodating. Very nice facility as well. Would highly recommend them.

The only thing I received was auto reply with canned responses. None of them seemed to be from a real person.

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