Broadway Performances Suspended

Those holding tickets for performances through January 3, 2021 will receive an e-mail from their point of purchase with information regarding refunds. Any customers holding tickets through January 3 that have not received an e-mail by July 6 should reach out to their point of purchase for information regarding refunds.

Wicked is currently in the process of refunding all affected group orders in the coming days and weeks. If you have not received an email by July 31, please contact your Group Sales Agent for more information regarding refunds. Please retain your original tickets until you speak with the Group Sales Agent.

The Gershwin Theatre box office is closed until further notice. If you purchased at the box office with a credit card, your refund is being processed, and your credit card will be refunded by June 30. If you purchased by credit card at the box office and you do not receive a refund by June 30, please mail your original tickets to Nederlander Organization, 1501 Broadway, 14th Floor, New York, NY 10036 ATTN: Gershwin Theatre. When you mail the tickets back, please include the same credit card number that was used to make the original purchase. If you paid by cash, please include your name and address and a check will be mailed to you.

If you purchased tickets through any other sales channel, please contact your original point of purchase for more information about exchanges or refunds.