To help protect Metro bus operators and be as safe as possible during the COVID-19 crisis, all Metro Bus riders will be asked to board and exit only the rear door of all buses beginning Monday, March 23 until further notice. The front door will only be available to riders who use wheelchairs or who need the boarding ramp.

While you are not expected to use the fare box or TAP validator at the front of the bus, please have a loaded TAP card with you during travel.

We ask that all riders do their best to practice social distancing once aboard the bus — that is, spread out and try to stay at least six feet from other riders. With many people staying home from work, there is much more room on our buses for social distancing.

Metro is also requiring its bus operators to use the transparent protective barrier that helps isolate them.

If you are using the bike rack, please let the bus operator know before exiting the bus — to give you time to get your bike off the rack at the front of the bus.

We think rear door boarding is a wise precaution to make the Metro Bus system — the nation’s second-busiest and a vital lifeline for many — as safe as it can be. And we thank all riders for their patience as we implement rear-door boarding.

We are working with the Metro Board of Directors on next steps.

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