■About the circumstances leading to implementation and the situation at the time of first spawn

When "Vell" was added on KR, there was a desync issue due to window time and amount of channels,

and there was a incident that Vell was despawned at unexpected timing.



When added on JP, above issues were fixed,

and for load balancing, we decided the Vell spawn at non-prime time (16:00~18:00) with 6 channels.



When Vell was opened at December 3 (Sun), there was a incident that Vell was duplicate spawned by wrong procedure, and we've taken an inconvenience for adventurers,

but there was not an unexpected despawn.

(※The despawn with time elapsed was worked as expected.)



however, We've got a massive report that desync, client crash, reloading issues was happened due to a lot of adventurers were participated, we also confirmed that.



We soory again for a lot of inconvenience to everyone who actually participated.



■Regarding future opening

About the previous time's Vell situation,

We got a lot of inquiry such as "I don't wanna play Vell anymore." ,

and the request of specification improvement,

then got a rebellious encouragement (even it's hard for us).



also, We recognized that an adventurers who prepared with a lot of time and works for Vell since few month ago, We apologize for adventurers who was waited for Vell as excited,

and We will do best effort to improvement for prevent the same issues happens again.



but We took action unavoidably due to the Vell was duplicate spawned,

then We've discussed the situation at the time with Pearl Abyss,

We recognized there is a no balance problems if it works expected.



We'll be opening the next Vell at following datetimes.



＜Next「Vell」Spawn Datetime＞

Spawn at 15:00～17:00 JST at December 10(Sun) 2017



＜次回「ベル」出現CH＞

Added Ch : Valencia(バレンシア)-1CH、Media(メディア)-1CH

this time will be opened with 8 channels instead of 6 channels.

Vell Spawn Ch：Magoria(マゴリア) - 1～4CH、Kamasylvia(カーマスリビア) - 1～2CH

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