Shipping Options

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We are open and still accepting orders!

However, during the COVID-19 pandemic Arbor Teas will only accept orders placed online or over the phone.

We will continue to ship orders Monday-Friday and offer Free Delivery in the City of Ann Arbor every Friday. Orders placed online will also be available for pick up at our Ann Arbor warehouse (1342 N Main St) during our normal business hours. Unfortunately, our small retail space will be closed to the public until further notification.

Please note: the increased regulations and restrictions due to COVID-19 combined with increased order volume due to stay at home mandates has resulted in delays in fulfillment and shipping. We apologize for these delays, but thank you for your patience! We will continue to do our best to prioritize orders with expedited shipping (2nd Day Air).

We are sincerely grateful to all those who are working hard to serve our communities, particularly the delivery carriers who make it possible for our shipments to reach your doorstep. Please join us in thanking them by leaving a note of appreciation or kind word for your delivery carrier.

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For all orders and the convenience of Arbor Teas customers, we are pleased to offer a variety of UPS and USPS shipping services, free local delivery within the City of Ann Arbor, Michigan and free in-store pick up at our warehouse location in Ann Arbor. At this time, we only ship within the United States and Canada. All shipments are FOB Ann Arbor, Michigan.

Free shipping is available for all orders over $60 with a delivery address in the USA. Arbor Teas reserves the right to choose the shipping carrier and service used to deliver all orders electing free shipping which can include UPS Ground, USPS Priority Mail, and USPS First Class Mail (see shipping timelines below). Free shipping is sometimes not available in combination with other coupons or promotions.

$4.95 flat rate standard shipping is available for all orders with a delivery address in the USA. Arbor Teas reserves the right to choose the shipping carrier and service used to deliver all orders electing standard shipping which can include UPS Ground, USPS Priority Mail, and USPS First Class Mail (see shipping timelines below). Standard shipping is sometimes not available in combination with other coupons or promotions.

For those customers who need their order to be delivered faster or prefer to choose a specific shipping method, we offer USPS Priority Mail, UPS Ground, and UPS 2nd Day shipping options. UPS 2nd Day shipments are prioritized and, if received before 12 noon, are fulfilled and shipped same day (Monday-Friday). Rates are calculated in real-time, based on the delivery address and the weight and dimensions of the shipment.

Deliveries within the City of Ann Arbor, MI, are made every Friday with the exception of national holidays and the day after Thanksgiving. Local delivery orders must be placed before 5:00 pm EST on Thursday to be included with deliveries for the next day. Deliveries to business addresses will be dropped off during business hours (10 am-5 pm), however residential deliveries may be made during the afternoon or evening. Don’t worry, you do not need to be home to receive your delivery. We will place residential deliveries in a waterproof bag and hang on your door. Easy as that! Please remember to select "Free Delivery in the City of Ann Arbor, MI" as the shipping option during checkout!

Customers may also place an order online and elect to pick up their order at the Arbor Teas warehouse in Ann Arbor (1342 North Main Street, 48104). Orders are available for pick up Monday - Friday, 10 am - 4 pm (except major holidays). Please allow at least 24 hours for processing and preparation. If an order is needed quickly, leave us a note with your order during checkout so that we can fulfill it as fast as possible!

Currently, we ship internationally to Canada using the United States Post Office in combination with Canada Post. Shipping prices reflect real-time quotes based on the estimated weight and dimension of the shipment. Unfortunately, flat rate shipping and free shipping cannot be applied to international shipping address. All duties and taxes due are the responsibility of the customer.