JupiterGear is a family owned business with a mission to offer the finest brands at very competitive prices. We carry the widest selection of products in sports, fitness, lifestyle and health & wellness.

Contact Information

Hours: Monday to Friday 11.00 AM- 5.00 PM (EST)

Customer Service

For customer service inquiries or to initiate a return, please contact Jupiter Gear, Inc. at jupitergear@icloud.com or 310-574-2541.

Return Policy

You can initiate a return for new and unopened items within 30 days of delivery for a refund. To qualify for a refund, items must be in new and unused condition with all original materials and/or accessories. If a return is not received at our processing facility within 45 days, it may be subject to a partial refund. You will be responsible for return shipping costs. However, if the return is a result of a fulfillment error, product defect, or damage incurred during shipping, we will refund the full cost of the merchandise. We will provide a pre-paid return shipping label for Non-Buyer's Remorse returns. All returns are subject to inspection, and if found not to be an error on our part, the return shipping costs will be withheld from your refund. SPECIAL RETURNS INSTRUCTIONS: The Seller will issue a partial refund up to 20% for used or non-restockable items.