The aim of this assertiveness training course is to provide those that attend with the skills and approaches to communicate more confidently with others.

By understanding how to control emotions, attendees will understand how to have controlled conversations, demonstrate confidence and use these skills to build more effective relationships.

The workshop will introduce practical tips and techniques to help build confidence and self-esteem. You will be able to share your experiences with others, learn more about your individual communication style and that of others to help you deal with and reduce conflict. You will also have plenty of opportunity to practice the skills in a safe and controlled environment. Outcome:

Being able to communicate more confidently and assertively means you build more effective relationships. Rather than saying no all of the time, or being aggressive with others, being assertive allows you to get what you need without being pushy or stepping on others dignity.