If you’ve created separate accounts under different email addresses, we’re sorry to say we can’t combine them at this time.

Want to earn rewards quickly? We recommend using a single email address for every purchase, both online and in stores, across all our brands (J.Crew, J.Crew Factory and J.Crew Mercantile).

Any questions or concerns? Our amazing customer service team is here for you. Just call 800 562 0258.