Introducing our new consumer champion column: Katie Morley Investigates. If a company has let you down she is here to fight your corner. If you've lost money or been badly treated contact Katie here or at kminvestigates@telegraph.co.uk.

Dear Katie,

I spent £2,795 with a dating agency called Attractive Partners, which after five months has not found me any decent men.

I took the more expensive “headhunting” package because its excellent sales person told me there would be a better chance of matches.

I was told matchmakers actually go out and find a man for you by advertising in golf clubs and men’s magazines, but they never did this for me, the men just came from their database.

Now I have had my account suspended over alleged misconduct.

I feel I have spent a lot of money for nothing and I don’t want this to happen to other women.

Anon