IT Help Desk Support

PEAKS Org Development - Grand Rapids, MI

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HelloLife, Inc, a natural health, OTC, dietary supplement and food packaging company is in search of an experienced help-desk level tech with a passion for open-source and Linux. We are a growing team currently utilizing Windows desktops, a handful of Macs and a virtualized Linux backend.

This is a fantastic opportunity for the right person and A great environment to hone in your Linux and corporate IT skills.

Primary responsibilities would include: Day to day IT help desk issues. To perform this job successfully you must have the following:

Strong Linux Command Line Skills (Debian/BASH) Strong Ability to Troubleshoot Problems Excellent Customer Support to Staff (Phone/In Person) Knowledge of Active Directory/Group Policy Basic Networking Knowledge (Switching, Routing, VLANs, Firewalls, Network Cabling) Virtualization (On-Site and Cloud-Based) Knowledge of VoIP and its management. Knowledge of PCI Compliance A can-do attitude and the ability to troubleshoot/solve problems on your own. Ability to work with various external vendors to support company needs.

Ideal candidate will have experience working with: - Proxmox Virtualization - KVM, ISCSI-backed instances - Zimbra Mail Server & & Piler mail archive - Elastix PBX - 100% VoIP telecommunications - Untangle NG proxy & firewall - Alfresco Document Management Platform - Samba based Active Directory - Kaspersky endpoint AV, centralized - FreeNAS, backups/storage - AlienVault SIEM & PCI Compliance - Dell PowerVault SAN for instances - HP Procurve based network - A mostly Debian based ecosystem - Google Compute Engine public systems Specific Services/Programs: Proxmox Virtualization; Google Cloud Platform; Elastix PBX;Samba Based; Active Directory; HP Procurve Switching; Dell Servers/SAN

Interested candidates should reply with a resume and best contact information. Interviews will be scheduled soon.

Job Type: Full-time

Salary: $15.00 /hour

Required education:

Associate

Required experience: