What is Chatline?

Chatline is a student-run online extension of McGill Students’ Nightline. It is a confidential, anonymous, and non-judgmental instant messaging service. Chatters will be connected to one of our volunteers through an anonymous platform. Our volunteers are trained in empathetic active listening, and can also provide information, referrals, and non-professional guidance during a crisis.

Note about Confidentiality: Protecting the confidentiality of our callers and chatters is one of our highest priorities. The only situations in which we cannot maintain your confidentiality is if you are in immediate danger of harming yourself or others, or if you reveal that abuse of a child likely is or will be taking place. In these situations, it is our legal obligation to report the information you share with us to emergency services. In all other situations, our callers and chatters’ confidentiality and anonymity will be protected with the utmost care.

Feel free to click here for other phone lines, chat lines and resources.

To use Chatline, please click the round purple icon in the bottom right corner of this screen. During our opening hours, this will allow you to connect to one of our volunteers.