DO NOT MAKE THE SAME MISTAKE WE DID! – Like many others who have posted reviews for this company, we wish we could give them 0 stars. Never in our lives have we had the misfortune of dealing with such a terrible property management company. If you are planning to move to west campus, avoid PMT like the plague!



PMT's services are unreliable and lukewarm at best. When you walk into the office, you have a 50% chance of being greeted by a friendly receptionist, and a 50% chance of not being greeted at all because the most heinous bitch in the world is behind the reception desk. Beware of her!



We strongly advise you not to do business with PMT not only because their property managers are rude and irresponsible, but also because of their failure to manage any of their properties in a professional manner.



We were so excited to move into our new apartment, but when we walked in for the first time we noticed that the place had not been professionally cleaned or painted. It was full of dust and dead insects, the walls were scuffed and stained, and after we asked PMT to send in someone to paint over the ugliness, the painters only painted one room of the 6-room unit. We were forced to dust and sanitize every surface and lay down shelving paper before we could move our things in.



A few weeks after we moved in, we began to smell something terrible coming from the vents. PMT's maintenance professionals also smelled it and used odor eaters (an ineffective solution). Our property manager entered the apartment several times and claimed not to smell anything at all (whether it was because he didn't want to deal with the problem or because sense of smell in smokers over 50 deteriorates almost completely, we will never know). The smell began to fade after a few weeks, and we were beset with a brand new problem: an infestation of blowflies.



Our property manager was so positive that we were exaggerating the problem that he actually laughed at one of us who went into the office, horrified at the state of the apartment. When the property manager found out that the problem was not "nothing," he was so rightfully ashamed that he couldn't look that tenant in the face for the rest of his awkward roaming around the apartment. 5 days later, we were so desperate that we called an exterminator ourselves, offering to pay in cash if only someone would come deal with the problem, as PMT was ignoring (and hanging up on) us. Since PMT supposedly has an exterminator already, no one would come to relieve us of our dangerous infestation.



We later found out that PMT had found a rat in our air ducts and had removed it, all without notifying us. Removal must have been sloppy or must not have happened at all, because as we write this, the walls of our apartment are buzzing with blowfly reproduction. (Google blowflies if you want to be sufficiently horrified for the rest of the week.) The apartment is uninhabitable, and we dread to enter it just to get a change of clothes. One of us has been bitten a few times by the flies, which we're sure can't be good. Thanks, PMT!



PMT's emergency maintenance line is the sickest joke ever devised by man: you leave a message that you assume is classified as an emergency, and someone is meant to call you back. In reality, it's the same office voicemail that they use, and the messages don't get checked until someone goes into the office. Since PMT is closed on sundays and holidays, don't expect anyone to help you until it suits them. You are not important to them.



You might notice that PMT has almost the same number of 5-star reviews as it does 1-star reviews, and that the 5-star reviews are usually only a few vague words of noncomplaint. For every 1-star review posted, PMT creates a username to counteract it with a 5-star review so that their overall rating stays in the 4 star range. Don