“We sincerely apologize to Mr. McCowns for this extremely unfortunate event. We accept responsibility for contacting the police as well as our own interactions with Mr. McCowns. Anyone who walks into a Huntington branch should feel welcomed. Regrettably, that did not occur in this instance and we are very sorry. We hold ourselves accountable to the highest ethical standards in how we operate, hire and train colleagues, and interact with the communities we have the privilege of serving.”