UPDATE 2/2/17 @ 6:15 p.m.

PORTSMOUTH, Ohio (WSAZ) -- Portsmouth Police Chief Robert Ware says he did not see anything in a video between a police officer and an EMT that upholds claims of improper use of force.

Chief Ware said Thursday at a news conference there will be no action taken against the officer and that he believed he acted in a way, considering the circumstance, he thought was best.

This comes after a video surfaced on social media of an officer putting his hands on an EMT in front of a crowd of people coming from bars.

Ware said the situation started when medics were caring for a victim who was kicking medical personnel.

"This gentleman got punched and was knocked out, and he had a lot of alcohol. Typically in our line of work when they come to, the last thing they remember was they were in a fight," Life Medical Response Capt. Jon Jenkins told WSAZ.

But Jenkins says the situation became dangerous.

"If you've seen the video, I'm right up against the gentleman and he's trying to bite me and he's trying to punch and I took quite a few kicks and knees thrown," Jenkins said.

Jenkins asked the responding officer to use a Taser in an attempt to control the patient.

Another medic on the scene didn't hear the request and originally thought the victim could have a head injury.

The medic grabbed the officer on the left shoulder, which isn't shown in the original video, and the officer reacts by moving the medic out of the way.

Ware said the officer grabbed the medic first under the armpit and then by the clavicle, not by the throat. He said the two men parted ways amicably.

Body camera video was used by two officers with Shawnee State University in the investigation.

Police are still trying to identify a suspect involved in the original fight that led to the call.

ORIGINAL STORY 1/30/17

PORTSMOUTH, Ohio (WSAZ) -- A Facebook video appears to show a Portsmouth police officer with his hand on or around a medic's neck and throat at the scene of a call.

The video has been shared hundreds of times and sparked outrage online, but both police and witnesses say the video doesn't tell the whole story.

WSAZ talked with a group of friends who say they witnessed the incident.

The friends were hanging out at a bar in downtown Portsmouth last Saturday night when they say a bad situation got worse.

They say a man had been in a fight and was knocked unconscious.

Police and EMS responded, and when the man who'd been injured came to, he wasn't calm, Trevor Conley says.

"He just woke up from being knocked out, and he's got guys all around him grabbing a hold of him," Conley says. "You're going to freak out."

They say they watched a police officer use a Taser on the man, and a medic tried to intervene on the man's behalf.

"The EMT said, 'You can't be tasing this guy, he's bleeding, got head problems,' " Josh Journey said. "Then after that he grabbed the EMT, took him across the street, and I saw him have his hand on his throat all the way across the road and had him up against that cruiser."

"When the EMT was telling him 'you can't do that, you can't do that, he's got head trauma,' he grabbed him up here," Chad Bennett said, motioning around his neck.

Journey says that's when he started recording with his phone.

"He saw us with our phones out," Journey said. "That's when he came across the street at us and was pretty hostile."

Journey says officers tried to take his phone away but were unsuccessful.

"I think they realized that they'd messed up," Journey said.

"He could've handled it a little better," Conley said. "I know the situation was crazy."

The Portsmouth police chief says he's seen the Facebook video and that it only captures a fraction of what happened.

The chief says the case is under administrative review, which is typical whenever an officer uses force on the job. That review is expected to be completed by Wednesday, at which point the department will say more on whether the officer's actions fell within departmental policies.

An official with Life Medical Response, the company the medic works for, says they've been working with police since this incident, and they'll say more after the administrative review is completed. The official also said the Facebook video had been heavily edited.