DANA POINT – A woman trapped on a balcony by a house fire told dispatchers that the flames were moving through her house fast, and she needed help.

“The bedroom is on fire,” the 67-year-old woman told a 911 dispatcher. “My house is going fast.”

The exchange was captured in a 911 recording that was released by the Orange County Fire Authority on Wednesday morning. The woman, who has not been identified, told a dispatcher she had nowhere to go, while the dispatcher tried to offer ways she could protect herself from the flames. Listen to 911 call.

“We’re on the way, just calm down,” he is heard saying on the recording. “I want you to get as far back from the door as you can.”

The fire occurred at about 10:40 a.m. in the 32900 block of Bluffside Drive on Tuesday, said Capt. Steve Concialdi of the Orange County Fire Authority.

Neighbors grabbed a ladder and helped the woman escape from the balcony.

She was taken to a nearby hospital with minor burns on her face and singed hair.

“My hair is fried,” she told the dispatcher.

The fire caused $250,000 in damage to the structure and $150,000 to the contents, Concialdi said.

As of Wednesday morning, the cause of the fire was under investigation, he said, but it appeared to have started accidentally in the bedroom.

Contact the writer: 714-704-3788 or shernandez@ocregister.com