"If BottleDrop closes, thousands of people living on the edge will fall off it," Bailey tells WW. "On the Tuesday after the governor's order, statewide we paid out about $115,000 in refunds to customers, which is quite low for BottleDrop but represents cash going directly to people who were desperate enough to come and wait in line in the rain and hail because they have no other choice to get cash, at least legally."