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WEBVTT IT'S NOT JUST A DRIVER'S BUTALSO PARKING ENFORCEMENT.JAMES AND REBECCA MAY WERE ABLETO FORGIVE THE FIRST INCORRECTTICKET.>> ANYONE CAN MAKE A MISTAKE ATTHE JOB.TOM THE SECOND ERROR STARTED: RAISING CONCERNS.>> I CONTESTED THAT ONE AS WELLAND ALSO THAT ONE WAS DISMISSED.TOM: BUT AFTER RECEIVING A THIRDSEEMINGLY WRONG TICKET YESTERDAYTHE COUPLE IS FRUSTRATED.>> I'M UNEASY ABOUT COMINGDOWNTOWN TO GO AND PARK.TOM: THE CITY ISSUED ALL 3TICKETS WITHIN THE LAST YEAR ANDLEFT THEM ON THE COUPLE'S TOYOTAPRIUS.SO FAR TWO HAVE BEENSUCCESSFULLY CONTESTED AND THECITY ADMITS THE THIRD WAS ALSOINACCURATE.IN A STATEMENT A SPOKESPERSONWRITES SOME OF THE OFFICERS MAYSTILL BE LEARNING THE NEWSYSTEM, AND MAY MAKE MISTAKESDUE TO HUMAN ERROR.WE ARE CURRENTLY MAKING SURETHAT WE ADDRESS THIS ISSUE.>> IT SEEMS LIKE THERE'S PATTERNOF TICKETING THAT DOESN'T MAKESINCE.TOM: FORTUNATELY CONTESTING ATICKET IS PRETTY EASY.YOU CAN DO IT ONLINE AND HAVE UPTO 21 DAYS.THE CITY NEEDS YOUR PERSONALINFO, INFORMATION ABOUT THECITATION AND VEHICLE, AND WHYYOU'RE FIGHTING THE TICKET.THE MAYS SAY CHRONICLINGEVIDENCE IS KEY.>> DOCUMENT THE SIGNS NEAR WHEREYOU PARKED, MAKE SURE YOU FIGUREOUT THE DATE AND TIME ANDCONTEST IT.TOM: FOR THEM, THAT'S BEEN THEDIFFERENCE BETWEEN PAYING UP,AND GETTING OFF THE HOOK.IF YOU DO CONTEST A TICKET DON'TEXPECT THE CITY TO GET BACK TOYOU RIGHT AWAY.RESPONSES TAKE FROM 90 DAYS TOSIX MONTHS.LIVE IN SACRAMENTO, TOM MILLER,

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A Sacramento couple is calling out the city’s parking enforcement after receiving three consecutive parking tickets by mistake.The city’s parking enforcement division confirmed the tickets issued to James and Rebecca May were all in error. The city issued all three tickets within the last year and left them on the Toyota Prius they share.“The first time anyone can make a mistake at their job, the second time it’s a little odd, but the third time you wonder if there’s pattern of predatory parking enforcement in this city,” James May said. Two of the tickets have been successfully contested and the city admits the third was also inaccurate. “Some of the officers may still be learning the new system and may make mistakes due to human error. We are currently making sure that we address this issue,” wrote city spokesperson Marycon Young in a statement to KCRA 3 News.All three tickets were issued under different circumstances. One cited Rebecca May for parking too long in a two-hour zone, even though the zone doesn’t apply on weekends.The second said the meter expired when it hadn’t.The third said time had expired in a two plus zone, however James May added money to extend the time.Contesting a ticket is pretty easy -- you can do it online and have up to 21 days. The city needs information about the citation and vehicle, and why you’re fighting the ticket. The Mays said chronicling evidence is key. “Document the signs near where you parked, make sure you figure out the date and time and contest it,” Rebecca May said.