I have received service from Jonathan on numerous occasions and have always been so impressed with his knowledge and dedication. He is readily available to take my call and works until the problem is resolved no matter how long. I would recommend Boxaid and Jonathan to anyone with remote computer needs. I am a hooked customer for sure!

Boxaid was the easiest, fastest, cheapest, most trustworthy and Zack was the most polite computer repair technician we’ve ever dealt with. Thanks Boxaid Remote Technical Support as we say in Boston you guys are wicked awesome!

It is so nice to work with a person fixing your computer who speaks English and did it in such a timely manner. Now my office days can go back to 8 hours instead of 12 hour days plus working on my days off because of computer issues!! Amazing.

These guys are the best you’re gonna get.!!!I absoluetly professional, friendly and Have to say John you rock the computer world!!! Thank you for fixing my computer!!!!Would and will suggest to other people (allready have). So from the computer challenged I thank you a million times over!!!!

Zack was great help with our laptop, slow and plagued with malware (despite McAfee). At the end of 5 hours, the laptop was cleaned, updated, no more malware, and significantly faster. All that, at a cost just marginally more than the price for one hour. Greatly appreciated his explaining the steps he was taking during the repair, and the level of improvement was exactly what he had predicted.