Contact tracing — coronavirus (COVID-19)

Current contact tracing alerts

Public Health Alert: 14 September 2020 Anyone who has been to these suburbs in the last 14 days should monitor their health and if they develop any COVID-19 symptoms, even mild, get tested and isolate until they receive their test result. Goodna

Redbank

Redbank Plains

Anyone who has been to the following locations at these times should monitor their health and, if they develop even the mildest of COVID-19 symptoms, get tested.

Please note that public contact tracing alerts are removed after 14 days as they are no longer applicable.

On a mobile? Swipe to see all columns. This table last updated 18 Sep 2020 11:30am (no additions).

Date Place Suburb Arrival time Departure time 4 September 2020 Super IGA Supermarket Russell Island 8.00am 8.30am 4 September 2020 Coles Karalee 9.30am 10.15am 4 September 2020 Westfield Garden City - Pandora Mount Gravatt 11.20am 11.31am 4 September 2020 Westfield Garden City - Taylormade Memorabilia Mount Gravatt 11.45am 11.59am 4 September 2020 Ipswich Garden Centre Raceview 12.30pm 1.30pm 7 September 2020 St Edmund's College Ipswich morning afternoon 8 September 2020 Hungry Jack's Town Square Redbank Plains Shopping Centre Redbank Plains 8.00pm 1.00am

Contact tracing self-assessment

Please complete the following questions to find out what to do next if you have been in one of these locations.

Question Id Question Test Response Next Q1 Have you been in a location listed above? Yes Q2 No Outcome1 Q2 Were you at the location at the date and time listed in the alert? Yes Q3 No, another time Outcome1 Q3 Have you been contacted by a Public Health Officer Yes Q4 No Q6 Q4 Have you been advised by public health to quarantine? Yes Q5 No Q7 Q5 Do you have any COVID-19 symptoms? Fever Fever Cough Cough Sore throat Sore throat Shortness of breath Shortness of breath Runny nose Runny nose Fatigue Fatigue Loss of smell and/or taste Loss of smell and/or taste Other symptoms people may experience include muscle or joint pain, diarrhoea, nausea and/or vomiting and loss of appetite. Yes Outcome2 No Outcome3 Q6 Do you have any COVID-19 symptoms? Fever Fever Cough Cough Sore throat Sore throat Shortness of breath Shortness of breath Runny nose Runny nose Fatigue Fatigue Loss of smell and/or taste Loss of smell and/or taste Other symptoms people may experience include muscle or joint pain, diarrhoea, nausea and/or vomiting and loss of appetite. Yes Outcome4 No Outcome5 Q7 Do you have any COVID-19 symptoms? Fever Fever Cough Cough Sore throat Sore throat Shortness of breath Shortness of breath Runny nose Runny nose Fatigue Fatigue Loss of smell and/or taste Loss of smell and/or taste Other symptoms people may experience include muscle or joint pain, diarrhoea, nausea and/or vomiting and loss of appetite. Yes Outcome6 No Outcome7 There is little risk that you have been exposed to COVID-19 in this instance. It is important for all people to: Stay home if you are sick

Get tested if you have any COVID-19 symptoms, no matter how mild, and isolate until you get the results and your symptoms resolve.

Stay 1.5 metres away from other people—think two big steps

Wash your hands with soap and water, or hand sanitiser

Leave any location if it is crowded. If you have any concerns about your health, contact your doctor or 13 HEALTH (13 43 25 84). Please immediately get tested and return home to isolate until you get your test result. If your test is positive, public health will contact you to discuss next steps. If your test is negative, you will need to still complete your full quarantine period. Please monitor your health and immediately get tested if you get any COVID-19 symptoms. You will need to still complete your full quarantine period even if you have no symptoms. Please follow the advice given to you by the public health officer. Please immediately get tested and return home to isolate until you get your test result. Complete the form below for further public health assessment. Contact tracing form—potential contacts Please monitor your health and immediately get tested if you get any COVID-19 symptoms and isolate at home until you get the results and your symptoms resolve. Complete the form below for further public health assessment. Contact tracing form—potential contacts Please immediately get tested and return home to isolate until you get your test result. If your test is positive, public health will contact you to discuss next steps. If your test is negative, it is recommended that you continue to stay at home until your symptoms have resolved. Please monitor your health and immediately get tested if you get any COVID-19 symptoms.

To prevent the spread:

Stay home if you are sick

If you have any COVID-19 symptoms, no matter how mild, get tested then isolate at home until you get the results and your symptoms resolve

Stay 1.5 metres away from other people—think two big steps

Wash your hands with soap and water, or hand sanitiser

Leave a location if it is crowded.

If you have any concerns about your health, contact your doctor or contact 13 HEALTH (13 43 25 84).

Contact tracing for COVID-19

If a person gets a positive test result for COVID-19, we do what is called ‘contact tracing’. This is to prevent the virus spreading further through the community. It is the same process that we use with other contagious viruses like measles.

As part of this process, we speak to the sick person to find out who might have had close contact with them when they would have been infectious.

If there are people who had close contact with the sick person, our staff get in touch with them directly. If they start showing symptoms, we get them assessed faster and take the right action.

If we can’t find the people who had been in close contact with a person who tested positive, we will issue an alert on our website and through media and social media. This lists the dates, times and places where the sick person was. We ask the public who may have had contact with that sick person at one of those times or places to contact us.

Close contact

Close contacts are people who have had face-to-face contact with a confirmed or probable case for more than 15 minutes in total over the course of a week. For example, having three chats of five minutes each over seven days is considered 15 minutes total contact.

Close contacts are also people who have shared an enclosed space with a confirmed or probable case for more than two hours.

This contact period is counted from 48 hours before the start of the person’s symptoms.

We are not looking for people who passed the sick person on the street or in a shop, as the risk to them is extremely low.

The local public health unit will tell you if you have been deemed a close contact of someone who has COVID-19. They may direct you to quarantine in provided accommodation for 14 days. If you get sick with any COVID-19 symptoms during that period, even mild, get tested immediately.

If you haven’t already been contacted by health authorities and think you should be deemed a close contact of a confirmed case, call 13 HEALTH (13 43 25 84).

Hoax COVID-19 messages

We have received reports of COVID-19 themed hoax text messages (SMS) and emails, for example, notifying people they are a close contact to a confirmed COVID-19 positive case. These messages usually include a link or may ask for personal information including banking or superannuation details.

If you receive one of these messages, delete the message and do not click the link or provide personal or financial information. If you are a genuine close contact the Public Health Team will continue to attempt to make contact. To verify if a message received is genuine, call the public health unit closest to you.

If you have already clicked the link, or given personal or financial information to the sender, contact your financial institution immediately for advice. For more information visit the Australian Competition and Consumer Commission: Scam watch.

How we classify COVID-19 cases Overseas acquired: the person was infected while in another country

Interstate acquired: the person was infected in another Australian state

Locally acquired—close contact with confirmed case: the person was infected in Queensland, but the source of the infection has been identified, for example a household or workplace contact.

Locally acquired—no known contact (may also be called Community transmission): the person was infected in Queensland and the source of the infection hasn't been found through contact tracing and further testing.