Your SyncUP DRIVE line(s) will be updated this bill cycle to a SyncUP DRIVE plan. After the changes are complete your bill will be easier to understand. We appreciate your flexibility while we transition to this new billing method. Rest assured you won't miss out on any discounts!

FAQs

What can I expect to see on my bill?

Bills created 5/2 - 6/1: Your plan will be charged without the $10 Mobile Internet discount while we make improvements to simplify the bill.

Bills created 6/2 - 7/1: You will receive a $10 credit for the discount in May and June charge will reflect the correct amount without the confusing bill.

Bills created 7/2+: The bill will cost the right amount and it will be easier to understand.

Am I paying more for my SyncUP DRIVE line now with this change?

No. We simplified the plan by including the $10 discount right into your SyncUP DRIVE plan to fix confusing billing.

When will my bill return to normal?

You’ll see this on your regular bill starting 7/2/18.

Will there be any changes to my service?

No, nothing about your service will change.

Do I need to take any action?

No. We’ll take care of everything.