Frequently Asked Questions

Is Boundless a legitimate company? Yes! We understand your skepticism. Immigration is daunting enough. Using an online service may feel even more unfamiliar. Boundless is a Seattle-based company started by a team of immigrants and experts. We’ve been featured in The New York Times, NBC News, Univision, and more . We are a Better Business Bureau-accredited company and the proud recipient of the BBB’s 2018 “Business of the Year” award. You can reach us via phone , email , and live chat within the app. You’ll always talk to a real person when you contact us. Our service combines the convenience of technology with the dependability of real, live humans.

What makes you my “best bet at immigration success?” We understand everyone’s situation is unique. That’s why we pair every Boundless customer with an immigration attorney and a dedicated Boundless team member. They’ll hold your hand every step of the way. Every time you contact us, you’ll reach the same people who have a complete picture of your application. No other immigration company comes close to providing this level of customized support, which has helped us to achieve a 99.7% success rate. Our customers love us.

What happens after I send my application to the government? Sending your immigration application package is only the first step. Depending on your situation, it could be months or years before your application is approved. Boundless stays with you the whole time, helping you keep on top of next steps, such as the in-person interview, additional forms, and every other important milestone along the way.

What about supporting documents? Beyond all the government forms, the application package delivered to you includes all required supporting documents, such as copies of your passport and official certificates. Your dedicated Boundless team spells it all out for you. You just scan or snap a picture of each document. No hassle with printing!