Hi everyone, I'm going to take the plunge here and try to answer some of your VOX and Hydra related questions. It's been 12 years since my last post to the TiVo forums, so go easy on me. I'll never be able to fill Margret's shoes.



Regarding our 4th generation user experience (aka Hydra), we will be making it available to all MINI, Roamio, BOLT and BOLT+ customers starting on the release date - 10/29. There will be a web page where you can request the update, and we will also have an on-box upgrade application. If you purchase an accessory VOX Remote, pressing the blue button on the remote will automatically trigger the update as long as your box is running the latest version of the current gen3 software (20.7.4). We have no plans to push the gen4 experience to customers unless they explicitly request it, however gen4 is required in order to have access to the voice features.



New customers who purchase and activate a BOLT, BOLT+, BOLT VOX or Roamio device after 10/29 will automatically receive our gen4 experience. Gen4 is where we will be placing a majority of our effort for new features and functionality going forward. If somebody wants to downgrade to gen3, they can, but the downgrade experience is less than ideal. It is a complete wipe of the box and all recordings are lost. We are trying to make this *very clear* during the upgrade process so that people don't accidentally upgrade to gen4. We are also trying to make it very clear with our accessory remote sales that the new gen4 experience is required in order to use voice controls.



Clear as mud?

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