I had purchased a medium sized knack pack about four months ago. As a whole, I love this bag for certain reasons:

1. The knack pack could make a well balance of daily work use and expansion of size when I have day out with my baby.

2. It could keep the supere sleekness even I put lots of things inside it

3. Well designed compartment no matter for daily work or baby caring. I used the bottom compartment to put wet tissue, soft pad and some diapers. It quite convenient when my baby has to change diaper

Two points for your consideration of improvement:

1. The key buckle was quite inconvenient to access when I have to take it out or if the main compartment was near full. I suggest to rearrange it at the top of the bag or may be inside the water bottom compartment.

2. It would be perfect for me if the shoulder strap could be hide inside the back of the pack and another handle could be built in either side of the bag which could change to a brief for business. Just like the Forge pack of Black Ember. For consideration of maintaining the sleekness of the bag, the handles (both on top and at the side) could refer to the Evergoods CPL 24. It makes a well balance of sleekness and function of the handles.