Unlike all other ride sharing platforms, with Cell 411 all users are both riders and drivers. Cell 411 is a mutual aid decentralized platform, which means that we connect our users with each other in order to offer help in their communities, including transportation. To receive ride requests and offer rides, follow these steps:

Go into your Settings and make sure that your Ride Requests are enabled. By default, all Cell 411 users will receive ride requests, but make sure the ride request icon should be green and enabled if you want to receive requests and offer rides to others.

While you can receive ride requests from others, you will not be able to actually offer rides until you verify your phone number associated with your profile. This is for your own safety and the safety of other users. You can verify your number by going into Settings -> My Profile and tapping on your number. You will receive an SMS message with a code confirming your number is valid and accurate.

You also need to have an accurate and valid selfie or current profile picture so riders can recognize your face; this is also for everyone’s safety. You can upload a current profile picture by going into Settings -> My Profile and tapping on the round image in your profile. You will be prompted to upload a picture or take a new picture using your smartphone camera.

The last requirement is that you need a picture of the vehicle you are driving. Please go into Settings -> Ride Settings and tap on the vehicle edit image. You will be prompted to upload a picture or take a new picture using your smartphone camera.

One optional step is to select the payment methods you are willing to accept. If you go to Settings -> Ride Settings, you can tap on each payment method you wish to enable or disable. Currently you can select Cash, Silver, Crypto Currency, Bartering and Credit Cards. Once you select the payment methods you are willing to accept, tap the Update button. Users requesting rides will be able to view your payment methods and decide to accept you as a driver based on the payment methods you are willing to use.

When a user in your area requests a ride, you will be receive a notification that contains the user’s name, picture, pickup location and destination location. The notification also contains the distance and minutes to each location, so you can decide to offer or reject the ride request if you are too far from the pickup location, for example. You can also decide to accept or reject the ride request if the user has poor reviews.

If you need to get in touch with the rider, you can tap on the “You have a pending request” message on the main map screen and then tap the Call button to call the rider and discuss on the phone the specifics of the ride, payment, etc.

When the ride was accepted by the user, the status will show as Confirmed and the details to the pickup location and drop-off location will show up in the Ride details screen.

After completing the ride, riders and drivers can rate each other on a 1-5 scale, offering assurance to other users about the quality of the experience and other aspects of the ride.