At SmartThings, we work relentlessly to provide the best experience for our users, developers, device makers, and partners. We’re proud of our continued commitment to an open platform and what the developer community has created.

Recently, Chamberlain has been experiencing an unprecedented load on their platform caused by the community-built MyQ Connect SmartApp. This SmartApp relied upon a private API that is not officially supported by Chamberlain. Chamberlain has informed SmartThings that they need to shut down the IP address used by this SmartApp due to the issues impacting their infrastructure.

Starting May 5, the “MyQ Connect” SmartApp will no longer be supported by Chamberlain. We apologize for the inconvenience.

We remain committed to fostering SmartThings’ open platform and its growing developer ecosystem.

FAQ

Why is this SmartApp no longer going to be supported?

The MyQ Connect SmartApp used a private endpoint that is not officially supported by Chamberlain. Due to recent impacts on their platform, Chamberlain has informed SmartThings that they can no longer allow access by this SmartApp, and has closed the IP address it uses.

What happens now?

Although the MyQ garage door openers will not be able to run on the SmartThings platform in the short term, SmartThings is working directly with Chamberlain to officially bring MyQ garage door openers and their functionality to our platform in the coming months.

What are my options?

If you need a solution before the official SmartApp comes out, the GoControl Garage Door Opener is currently certified and officially supported to work with SmartThings for controlling and automating your garage door.