Coinabul was the first of Gold/Silver for Bitcoin exchanges out there. It has amassed a fairly large market hold over the bitcoin Gold/Silver buyers. Unforunantly, it has become apparent that Coinabul no longer cares about the customer, nor good business practices. For full scope of the issue, I must reference to two sources:

http://bravenec.eu/coinabul/

In this issue, it is laid out that Coinabul never sent the purchased items, then actively refuses to refund the customer, claiming they only *attempt* to get the ordered coins to the customer, even if they never leave the door, it is still an *attempt*. This is outright dishonesty.

and

https://bitcointalk.org/index.php?topic=149253.0;all

Here, a customer is calling for a scammer tag to be given to Coinabul due to 7 months of failure to assist the customer. Within this time, the customer's purchase with 81 bitcoins was only worth 800USD. Currently that amount stands near 4000USD. Coinabul refuses to give a refund to the customer, even though the customer bought insurance that the package would arrive at his house.

This is the worst a business can do for customers. I am asking for a change.org petition to try and help people from getting scammed, help the bitcoin economy, and maybe get some people a solution.