All water treatment companies claim to work on all models. In reality, the service company wants to get face to face with you in order to sell you a new water softener. They know you do not know anything about water softeners and you are at their mercy.

Most water softeners can be repaired. A quality water softener should last approximately 10 to 12 years. Beyond 12 years, the repairs become too frequent and too expensive with no guarantees. However, there is no reason to replace a 5 year old, quality water softener. If you are told your unit is not repairable, get a service company to give you a second opinion. We do these types of repairs. Of course, another option is replacing your water softener with a quality Alamo Water Softener.

Most water treatment dealers would much prefer to sell you a new unit than repair an old one. This is routine in this industry. The exception is department store units. They last 2-5 years and are not worth repairing.