Posted 17 February 2015 - 11:37 PM

then he either goes to another store or calls the elite hotline. Ex-employee here, it is doable and should be done since he is in the return period. We allow the return of open software and gaming hardware as long as you exchange for same item.

Once in a while you get a Jr Detective/asshole manager/etc that tells you to get lost, though thankfully, they're usually few and far between. I just had a rep like that at a store last week over something ridiculous, so I ended up leaving and going to another store. Resolved at the other store without issue.

Well, I have done price adjustment before, where I returned and re-bought the stuff for a lowered price; I am assuming it is going to work the same way. Why would they ask me to get lost? At least, that - "current deal" - can't be the reason to ask me to get lost. I used a bunch of gift cards to buy the PS4 so if they have to re-do that shit they may feel like throwing me out and totally understand

I know, though again, you get a surprise at a store. If you did the purchase with multiple GCs, thehy should just do the return and re-buy without issue.