Milieu Manager in Syracuse, UT 2.0 on December 29, 2019

Do not do this to yourself!

I would NEVER refer someone to work here nor would I EVER send my child there. I worked at Elevations for 4 years and In my first year and a half I saw over 50 staff come and go. I stopped counting because the turn over rate is so high. Management would blame the high turn over rate on the job being hard. Part of that is true it can be extremely high stress and difficult at times but also very rewarding and enjoyable working with the kids. I came to Elevations with experience already having worked with teens so that part for me was not the issue. I deeply cared about all the kids I worked with there. As the years went by Elevations became more and more of a sinking ship. The staff were treated like babysitters for teenagers and the moral was so so low. Almost all the staff wanted to quit or were looking for a new jobs. Staff are very poorly trained. They would have staff who had been there a month “training” new staff. They even stopped drug testing incoming staff just to fill their ratios of staff. There is a “handbook” but no clearly defined rules and any rules in the handbook may or may not be enforced. It was very inconsistent and that was one of the biggest complaints from the kids and staff. The kids bullied each other relentlessly and the staff would have little to no support to stop it without the support from management and the therapists. Kids left there worse then when they came. Staff were the ones spending 40 hr+ (because they are always shorted staffed) working with the kids yet their observations didn’t seem to matter very much. Each department would blame the other for the way the kids acted, hardly any communication or a common goal for the individual child. Management is HORRIBLE, the Program Director is psychologically abusive, manipulate, and at times verbally abusive. I honestly believe that the upper management (above the program director) really have no clue what is really going on on the Milieu, at least I hope that is the case because I have a ton of respect for the two top ladies there. The ONLY way to advance there is if you are in the “click” with the PD. The team directors (supervisors) had zero experience to be in the position they were in. I left because I could not stand seeing the kids receiving very little actually help and I felt so bad for the parents being deceived by this company. Leaving was the best decision of my life.