The Importance of the Retail sector and its employees

The Government recognises the importance of retail to national and local economies. It employs 3 million people and the sector generated £90 billion of Gross Value Added in 2014, 5.6% of the UK economy and 4% higher than in 2013.

The Government also believes that all workers, including those in retail, should have access to employment rights and protections. The Government’s website, GOV.UK, provides detailed and accessible advice on all aspects of employment, including what to do in case of a dispute.

Retail opening hours

There are no controls on shops’ opening hours on Boxing Day, unless it falls on a Sunday. The Sunday Trading Act 1994 limits the opening hours of large stores in England and Wales (i.e. those with a trading area over 280 square metres / 3,000 square feet) to 6 continuous hours (between 10am and 6pm) on a Sunday and not at all on Easter Sunday. The Christmas Day Trading Act 2004 prohibits large shops from opening on Christmas Day whatever day of the week it falls. Similar legislation applies in Northern Ireland.

The arrival of the internet has changed consumers’ shopping habits radically and many have got used to the freedom to buy what they need at any time that suits them. Online businesses and smaller retailers already have the flexibility to respond to this demand. Billions of pounds are spent by millions of shoppers on Boxing Day and it is also a busy day for internet sales. The Government believes that all businesses should be allowed flexibility to meet their customers’ needs and offer consumers choice about when and how they want to shop. This will help drive competition, productivity and the local economy, as well as helping create jobs.

In this internet age, the Government aims to support local high streets to remain at the heart of our communities by being vibrant and viable places where people live, shop, use services and spend their leisure time, both during the day and evening.

Boxing Day, Bank Holidays and Working Hours

The Government believes that the current regulatory situation represents a fair balance between the interests of employers and workers.

Under the relevant legislation (the Working Time Regulations or WTRs), workers do not have a statutory entitlement to time off on Bank Holidays. However employers may allow workers to take time off on those days.

Workers have many protections under the WTR, including

• A statutory annual leave entitlement of 5.6 weeks (subject to a limit of 28 days)

• A maximum working week of 48 hours, normally averaged over 17 weeks (however workers can choose to opt-out of the 48 hour limit)

• Entitlements to rest breaks, and daily and weekly rest periods

Young workers and night workers are entitled to additional protections.

If workers are unhappy with any aspects of their working conditions, they can contact the ACAS helpline for free and confidential advice on 0300 123 1100, or consult the ACAS website at www.acas.org.uk.

Department for Business, Energy and Industrial Strategy