Do you charge for sharpening?

No, sharpening is free of charge, aside from the initial shipping to our facility. We will happily sharpen Tweezerman Full Size Slant and Mini Tweezers, Nippers and Scissors that have become dull through normal use for FREE as long as the implement can be re-sharpened. No processing fees. No Shipping & Handling fees on return. Our Sharpening Policy does not apply to products that have been misused or modified, products that have been repaired by anyone other than Tweezerman Service Center, or products purchased from an unauthorized seller. Tweezerman reserves the right to reject Sharpening Policy requests if it determines, in its sole discretion, that an implement to be sharpened is counterfeit, or in cases of fraud or abuse of the Sharpening Policy.

What if my tweezers, nippers or scissors cannot be sharpened?

If your Tweezers, Nippers or Scissors become damaged and cannot be sharpened, we will send you a coupon to purchase a new implement at half its current suggested price (at our option), redeemable only on www.tweezerman.com. Our Sharpening Policy does not apply to products that have been misused or modified, products that have been repaired by anyone other than Tweezerman Service Center, or products purchased from an unauthorized seller. Tweezerman reserves the right to reject Sharpening Policy requests if it determines, in its sole discretion, that an implement to be sharpened is counterfeit, or in cases of fraud or abuse of the Sharpening Policy.

May I have my old implement back if you choose to send me a coupon?

Yes, if we are unable to sharpen your implement or if we determine that your implement does not qualify for free sharpening under our Sharpening Policy, we can either send you back the implement or we can keep the implement and send you a coupon to purchase a replacement at 50% off the retail price on tweezerman.com. Both of these options are available for you to choose on the Free Sharpening Form.

Can any Tweezerman implement be sent in for sharpening?

No. Only Tweezerman Tweezers, Nippers and Scissors can be re-sharpened and only by our sharpening service center. If Nipper springs break, we will replace them at no charge. Our Ultra Precision series as well as any tools with our metallic finishes cannot be sharpened due to the unique coating on these tools.

What cleaning is required for sending implements for sharpening?

Implements must be cleaned before sending to us. Implements that have not been cleaned will not be sharpened or replaced. To clean your stainless steel implement, please be sure to wipe tool tips/ends/blades thoroughly and carefully with isopropyl rubbing alcohol and a cloth or tissue. You can also visit the product's detail page for additional information.

How to package & send my implements for sharpening?