FAQ

Steam only comes out the bottom not the top. What am I doing wrong?

Hi, please kindly check whether the mist tube is blocked or the base is stable. Don't worry, all TaoTronics humidifiers come with 18-month warranty. If you have any questions, please feel free to contact us and we will respond within 24 hours

Does this "cool" humidifier cools down the air or temperature of the room? Worried about using it during the winter and even cools down the room more☃

Nope ... it’s a great purchase

Is this heavy to carry back to the base? I have a bad back. How heavy is the tank when it is full?

This is a very light product! I can carry it with one hand when it is filled.

Es frio??

Si. Yes