1. Free return on your first order! We understand it can be gut wrenching to place your first order with a new company. We are sure you will LOVE the quality of our products. But if you aren't happy for any reason, you can return it for a full refund within 30 days of purchase.

2. Environmentally friendly and mulesing-free yarn!

3. Highest quality customer service and natural-fiber yarns at the most affordable prices.

4. Shipping guarantee - our monthly crates begin shipping by the 10th of each month or you get a 2% coupon for each day we are late.