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Bad news if there was an Xbox or Playstation under the tree this Christmas Day: You won’t likely get to use either console online for a bit. Why? Both system networks are experiencing issues, reportedly due to a denial of service attack, says Neowin.

[company]Sony[/company] indicated on Twitter that it is aware of an issue that’s impacting its network:

We're aware that some users are having issues logging into PSN – engineers are investigating — PlayStation (@PlayStation) December 25, 2014

A search on Twitter for “Playstation network” shows that at time of writing, there are many people impacted and complaining. The same can be said for [company]Microsoft[/company]’s Xbox Live service; here’s one example I found on Twitter:

Go figure I get my Xbox today, get it all hooked up, and Xbox live goes completely down ???? just my luck — Courtney ? (@courtneywynona_) December 25, 2014

I also checked Microsoft’s official Xbox Live status page and it shows that service is indeed limited:

Microsoft will text you when service is restored, as indicated in the screenshot above. That’s helpful once the issues are resolved but as is often the case when these services are negatively impacted, it’s difficult to know how long it will take to resolve the problems. And for many new game console owners this holiday, that’s as good as coal in the stocking.