This means you don’t have to worry about nasty contract renewal surprises.

When can I cancel a monthly plan?

The monthly renewal subscription fees will continue to be billed to the Payment Method you provided, automatically until cancelled. You must cancel your subscription before it renews each month to avoid billing of the next month's subscription fee to the Payment Method you provided.

Refunds cannot be claimed for any partial-month subscription period.

When can I cancel an annual plans?

You can cancel at any point and you will not be charged for any subsequent years. We are not able to offer pro-rata refunds for the annual plan. This allows us to offer two months free when signing up to the annual plan. If you cancel within seven days of your most recent invoice we will refund you for that invoice should you wish to terminate your service immediately.

How easy is it to cancel?

Very easy. Just send an email to our support team (help@hoxtonmix.com) from your registered email address asking for a cancellation and we will cancel your account.