3 out of 4 businesses deploying AI-based technologies, says Infosys report



India, US, China emerged top countries to see tangible results from AI

Accenture study: investment in AI to boost revenue, employment levels

Half of the businesses claim training and recruitment top priorities in AI era

BENGALURU: Artificial Intelligence AI ) is taking a centre stage in operations of enterprises defying talks of hype around it, according to research reports released by Accenture and Infosys These research reports, which covered more than 2000 business leaders across different global markets including India, state that majority of businesses globally have started seeing results of AI.Nearly 3 out of 4 businesses are actively deploying AI-based technologies and it has disrupted the way they did business before, said Infosys citing its study “Leadership in the Age of AI”.AI implementation has yielded business results and would soon impact overall revenue growth of large businesses. “India, the United States and China led geographies with the most respondents saying that their organization has realized direct, tangible results from deploying AI technologies with 75 percent, 71 percent and 61 percent respectively,” noted Infosys in its report.A greater investment in AI and human-machine collaboration should help in boosting revenues for many businesses, said Accenture based on findings of its study, “Reworking the Revolution”.This study has estimated that if businesses across 11 countries including India invest in AI and human-machine collaboration, at the same rate as top performing companies do, they could boost revenues by 38 per cent by 2022. This will in turn raise employment levels by 10 per cent, said the report.Use of AI has significantly advanced varied daily life practices such as getting alert on traffic congestion in a mobile device or predicting critical illness using data; while AI helps in automating repetitive works of lawyers such as reading legal documents.Infosys research reports confirm that 77 per cent of the business leaders said they are “confident that employees in their organization can be trained for the new job roles to be created by use of AI technologies. About half of the leaders, according to Infosys report, believe that training and recruitment for specific roles would be the top most priorities to make AI work.Accenture study has found out that more than two-third of the 14000 odd professionals surveyed said it is crucial for them to develop skills to work with intelligent machines.Notwithstanding the impact AI across businesses, “a disconnect between workers’ embrace of AI and their employers’ efforts to prepare workers” may “put potential growth at risk”, said Accenture citing the study.