"The former Commissioner has a right to his opinion as a private citizen, but many things have changed in the Department of Licenses and Inspections in the almost two decades since he was in city government. I cannot imagine that he meant to slander the reputations of the many fine people who work at L & I. I cannot comment on what happened prior to this Administration, but the Department has made significant improvements in recent years while maintaining its mission of public safety.



L&I now approaches that mission with a more qualified staff, improved technology, and streamlined processes, all while continuing to work with the public as their partner in building safety. There will always be work to do as we continue to improve our processes throughout City government, but I am proud of what has been accomplished. We remain committed to providing the best level of service to all Philadelphians."