‘We inherited the mess, but we’re committed to fixing it,’ hundreds of thousands of cheques still affected by Phoenix pay problems

Pay problems for federal public servants caused by the problematic Phoenix system are still ongoing, with little reduction in the backlog of error-ridden paycheques in recent months.

Public Services and Procurement Canada has stopped updating an online dashboard that broke out various statistics on how many paycheques were subject to corrections due to Phoenix issues. Last updated to show data for March, it said there were 284,000 pending transactions at that time that had been delayed past service standards.