Why OkCupid is changing how you message

A guide to how—and why—it works

This article was edited on 1/4/18 to reflect recent updates.

The entire dating landscape has changed and opened up since OkCupid started back in 2004. As a result, there are more opportunities to connect with people than ever before. On OkCupid, those connections start with a message. So making sure messaging on OkCupid is at its best is pretty important to us.

That’s why — after weeks of testing, iterating, and improving — we’re launching our new messaging system across OkCupid, so everyone can enjoy the better experience it has created: we’re talking an increase in matches, fewer offensives messages, and more. But before we get to that, first let’s go over why we’re getting rid of open messaging, and how our new messaging works.

The downsides of open messaging and what we’re doing about them

OkCupid has held on to open-messaging for a long time. In the beginning, back when JoJo and Usher were owning the charts, it made sense — even if JoJo actually being a pop star did not. At this time, online dating was fairly niche. People who were willing to post their faces online, share intimate details about their lives, and answer hundreds of invasive questions were relatively few. We won’t begin to hypothesize exactly when, how, or why this changed, but flash forward to today and a lot of people are now willing to do all of this in the name of online dating. And if you’re a single, heterosexual woman on OkCupid this means the number of messages you receive is almost unmanageable, and at times unsettling.

We’re well-aware that there are some people on OkCupid who send inappropriate messages. We pay attention to Twitter and Instagram, and unfortunately, just as in texting and on social media, we’ve found that women are often the recipients of these unwanted messages. We’ve also spoken to dozens of women about their experiences on OkCupid, and have heard the same sentiment over and over again: OkCupid can be overwhelming when you’re receiving tons of messages, even when the majority of them are well-meaning or fine enough — but not from the people you’re really looking for.

We want to fix that. We’ve tried filters. We’ve had members take a pledge. We’ve encouraged people to write better messages. We’ve seen some improvements, but unwanted messages can still slip through. So, we’re making a fairly radical design change that’s now available to everyone: first messages appear on the profile of the sender and only on the profile of the sender. Yes, you deserve an explanation, and unlike that guy who ghosted after three seemingly pleasant dates, we’ll give you one.

Messages are now just for the people you like

Now all of your messages will be from people you’ve liked. We don’t want to inundate you with messages from people you’ve passed on, or people who’ve messaged you that you haven’t liked yet.

Someone messaging you still works the same. Take Kaleb, for example (see below). He likes Mona’s profile and messages her to start a conversation.