Totient Labs, a major VeChain official supporter, has abruptly shut down the official VeChain Blockchain Explorer and Ledger Wallet Interface over financial issues, a step preventing users from moving or accessing their funds.

A letter sent to the VeFam, the VeChain community members, alleged that the Totient Labs is shutting down the two stated important tools over VeChain Foundation’s decision to stop financing the projects.

But a separate letter by VeChain Foundation claims Totient Labs has received around $100,000 from the foundation over the years.

The letter by Totient Labs, forwarded to NewsLogical, however, indicates that the foundation is no longer supporting Totient Labs financially.

“We are saddened to inform you that due to the lack of interest from the VeChain Foundation to support our efforts, we have no choice but to shut down the official VeChain blockchain explorer and Ledger wallet interface,” the letter reads.

The letter says the two projects are to be closed down on 21st October 2019, at exactly 12:00 PM PDT.

Totients Labs has been a great pillar of support for VeChain since the project was unveiled.

The firm built 6 projects and services for the VeChain ecosystem, which includes:

Explore, VeChain’s official blockchain explorer.

Vault, Vechain’s official Ledger wallet interface.

Comet, the “MetaMask” for VeChain.

CometVerse, VeChain’s first digital collectible platform.

Valkyrie, a decentralized marketplace protocol.

VIP-191, a protocol upgrade that improved the versatility of fee delegation.

The problem between VeChain and Totient Labs has been lingering for the past 7 months, however, Totient Labs says it has been attempting to resolve it but to no avail.

“Over the past 7 months we have been attempting to work with the VeChain Foundation to receive some form of support so that we can continue providing core functionality and infrastructure to the VeChainThor blockchain.”

The abrupt shutdown did not come as a shock to the VeChain Foundation, the letter indicates.

“We informed them months in advance that if we were unable to receive support, that we would need to shut down our services. Unfortunately we did not receive support, and as a result we are unable to continue providing our services to VeChain.”

VeChain Foundation Reacts

Yesterday, NewsLogical published that VeChain is working on two distinct projects to replace Totient Labs’ services.

According to VeChain Foundation, the VeChain Official Blockchain Explorer and the VeChain Sync Official Ledger Wallet Interface are going to be unveiled soon.

The blockchain explore is to be launched before the end of November. However, the VeForge Vault closed down by Totient Labs is to be replaced by the VeChain official Ledger Wallet interface.

While users won’t be able to access their funds at the moment, the VeChain Foundation regrets all forms of inconveniences encountered by its community members over the abrupt closure.

In the same line, VeChain’s team of experts is working with the Ledger team to enhance the VeChain app on Ledger to make users have access to their funds via VeChain’s official desktop wallet and DApp browser, Sync. Meanwhile, Sync is going to be love in the next two weeks from today.

We sent mails to Totient Labs, but we have not received any response from them.

We are still gathering more information about the issue.