You may file a claim with the City of Boston if you were injured or your property was damaged. Examples include, but are not limited to, injuries or damage caused by road or sidewalk defects — like potholes — or an accident with a vehicle owned by the City.

To file a claim, you need to fit into this timeframe:

For injuries or damages related to a road or sidewalk defect, your claim needs to be received by the City within 30 days of the incident.

For any other type of claim, your claim must be received by the City within two years.

The filing fee for a claim is $15. You can pay with cash, a debit card, or a check when filing your claim in person. When you file a claim by mail, please include a check made payable to the City of Boston.