Currrent Known Issue Regarding the Delay Experienced in Certain Instances (Mar. 29)

After the release of patch 2.2, we have confirmed an issue wherein players experience a huge delay in their character’s actions while in certain instances.



We understand that this issue needs to be addressed with priority so we are currently working around the clock to investigate and address this matter.



We apologize for any inconvenience this may cause and thank you for your understanding.



*EDIT Apr. 30, 2014 5:00 a.m. (PDT)

Regarding this issue, countermeasures were implemented in Patch 2.2 hotfixes, patch 2.21, and patch 2.25. Since then, we have maintained observation of the situation, and confirm from the logs that server operation is stable.

We apologize for the extended inconvenience.