There was a point in my life when I ran Arch, had an elaborate personalized terminal prompt, and my own custom icon theme. I stopped doing all these things at various points for different reasons, but underlying them all is a general feeling that it’s taken me some time to figure out how to articulate: I no longer want to invest time in things that don’t scale.

What I mean by that in particular is things that

Only fix a problem for myself (and maybe a small group of others) Have to be maintained in perpetuity (by me)

Not only is it highly wasteful for me to come up with a custom solution to every problem, but in most cases those solutions would be worse than ones developed in collaboration with others. It also means nobody will help maintain these solutions in the long run, so I’ll be stuck with extra work, forever.

Conversely, things that scale

Fix the problem in way that will just work™ for most people, most of the time Are developed, used, and maintained by a wider community

A few examples:

I used to have an Arch GNU/Linux setup with tons of tweaks and customizations. These days I just run vanilla Fedora. It’s not perfect, but for actually getting things done it’s way better than what I had before. I’m also much happier knowing that if something goes seriously wrong I can reinstall and get to a usable system in half an hour, as opposed to several hours of tedious work for setting up Arch. Plus, this is a setup I can install for friends and relatives, because it does a decent job at getting people to update when I’m not around.

Until relatively recently I always set a custom monospace font in my editor and terminal when setting up a new machine. At some point I realized that I wouldn’t have to do that if the default was nicer, so I just opened an issue. A discussion ensued, a better default was agreed upon, and voilà — my problem was solved. One less thing to do after every install. And of course, everyone else now gets a nicer default font too!

I also used to use ZSH with a configuration framework and various plugins to get autocompletion, git status, a fancy prompt etc. A few years ago I switched to fish. It gives me most of what I used to get from my custom ZSH thing, but it does so out of the box, no configuration needed. Of course ideally we’d have all of these things in the default shell so everyone gets these features for free, but that’s hard to do unfortunately (if you’re interested in making it happen I’d love to talk!).

Years ago I used to maintain my own extension set to the Faenza icon theme, because Faenza didn’t cover every app I was using. Eventually I realized that trying to draw a consistent icon for every single third party app was impossible. The more icons I added, the more those few apps that didn’t have custom icons stuck out. Nowadays when I see an app with a poor icon I file an issue asking if the developer would like help with a nicer one. This has worked out great in most cases, and now I probably have more consistent app icons on my system than back when I used a custom theme. And of course, everyone gets to enjoy the nicer icons, not only me.

Some other things that don’t scale (in no particular order):

Separate home partition

Dotfiles

Non-trivial downstream patches

Manual tracker/cookie/Javascript blocking (I use uMatrix, which is already a lot nicer than NoScript, but still a pretty terrible experience)

Multiple Firefox profiles

User styles on websites

Running your blog on a static site generator

Manual backups

Encrypted email

Hosting your own email (and self-hosting more generally)

Google-free Android (I use Lineage on a Pixel 1, it’s a miserable existence)

Buying a Windows computer and installing GNU/Linux

Auto-starting apps

Custom keyboard shortcuts, e.g. for launching apps (I still have a few of these, mostly because of muscle memory)

The free software community tends to celebrate custom, hacky solutions to problems as something positive (“It’s so flexible!”), even when these hacks are only necessary because things are broken by default. It’s nice that people with a lot of time and technical skills can fix their own problems, but the benefits from that don’t automatically trickle down to everybody else.

If we want ethical technology to become accessible to more people, we need to invest our (very limited) time and energy in solutions that scale. This means good defaults instead of endless customization, apps instead of scripts, “it just works” instead of “read the fucking manual”. The extra effort to make proper solutions that work for everyone, rather than hacks just for ourselves can seem daunting, but is always worth it in the long run. Just as with accessibility and commenting your code, the person most likely to benefit from it is you, in the future.