We have the same numbers but NEW EXTENSIONS to reach our foreign languages Customer Call Center. Using them will help you reach our English-, Chinese- and Japanese-speaking operators quickly and easily!

Banking questions (9 a.m. to 6 p.m. Monday to Friday):

- (former) KEB customers: 1544-3000 & Press 0 then 6

- (former) Hana Bank customers: 1599-6111

From overseas:

- (former) KEB: 82-2-3709-8586

- (former) Hana: 82-42-520-2500 & Press 8

Credit Card questions, account balance/information:

KEB Hana Card call center: 1544-3500

From overseas: 82-2-1544-3500

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Posted by KEB Hana Bank for Expats on Wednesday, February 24, 2016

Quick heads up: KEB has made a minor change to their English-language customer service phone numbers.Official post from the KEB-Hana Facebook page embedded below:Remember too that the English customer service email address was updated recently