A transaction displayed in bold with a * to the left of the Entry or Exit Plaza name indicates a System Matched Transaction or Violation Toll where the PIKEPASS was not properly read at both the entry and exit locations. The entry or exit plaza displayed with the * identifies the location the system used to calculate the toll charge. System Matched Transactions are calculated at PIKEPASS toll rates and Violation Tolls are calculated at CASH toll rates. These occurrences may be caused by improper mounting of the PIKEPASS, vehicle restrictions, the equipment itself or other factors and can result in incorrect toll charges. A transaction displayed in bold with a ^ to the left of the Turnpike name indicates that OTA turnpike vehicle identification equipment has identified a vehicle classification (axle count) for the specific toll transaction different from that reflected in your customer records and can result in incorrect toll charges. If you believe you were charged incorrectly, please contact the PIKEPASS Customer Service Center for assistance within 30 days of the Statement Delivery Date.