PACIFIC BEACH, Calif. (KGTV) - A Pacific Beach resident is frustrated with the increased numbers and frequency of vagrants pouring through their alley.

“We just bought a house and we’re starting to regret it,” said Jordan who didn’t want to share his last name. He feared retaliation.

Monday night, two people were sitting in front of Jordan’s driveway. The man and woman ripped apart a makeshift fence Jordan uses to keep people out of the driveway. They then threatened to bring more people back to damage his home. The woman used a pole from the fence to dent Jordan’s rain gutter drain. The exchange was caught on Jordan’s home security camera.

“It’s super traumatizing. My wife is traumatized,” said Jordan.

Jordan’s wife called 911 at 7:00 PM Monday night and no one responded. She called again 30 minutes later and no one from San Diego Police arrived.

“There’s a guy out here threatening me and he’s damaging my house and they don’t come,” exclaimed Jordan. “I’m really angry and really frustrated.”

Jordan said they’ve been burglarized and vandalized three times since moving in three months ago. He blamed the vagrants and homeless who patrol his alley. Jordan said a homeless man recently kicked his Chihuahua while on a walk.

“They’re not afraid,” Jordan explained.

Jordan’s wife called San Diego Police’s non-emergency number 13 hours after her first 911 call. An officer finally responded.

A San Diego Police spokesman told 10News it was human error and an officer should have responded Monday night.