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Social media has become an effective tool for reaching out to citizens in distress by some ministers in India. External Affairs Minister Sushma Swaraj and Railway Minister Suresh Prabhu are especially popular on the microblogging platform Twitter, where users have sought help from them in various situations.

But social media is also a place where users share stories of politicians for their timely responses or helpful gestures. One such act of kindness by the Minister of Civil Aviation, Jayant Sinha, was shared by a Twitter user named Shreya Pradip on November 6.

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Shreya had boarded an Indigo flight from Bengaluru to Ranchi, along with her mother, who suffers from a rare neurological disorder called Progressive Supranuclear Palsy. This disease severely impairs a person’s movement and ability to balance. Since Shreya’s mother couldn’t walk, both of them occupied XL seats with extra leg room. During a mid-flight halt in Kolkata, the mother-daughter duo realised that these seats were initially booked for Jayant Sinha and his wife.

The minister and his wife had given up their front-row seats for Shreya and her ailing mother.

An elated Shreya used Twitter to express her gratitude to the down-to-earth minister.

@jayantsinha @IndiGo6E Ache din is wen Aviation Minister gives his 1st class seat 2 me n my ill mother, sits in d eco class himself Thnx Sir pic.twitter.com/A8Ys7hJ8Wa — SHREYA PRADIP (@ShreyaPradip) November 6, 2016 Promotion

Jayant Sinha and his wife travelled to Ranchi from Kolkata in economy class instead. Sinha also replied to Shreya’s tweet –

You are very welcome! https://t.co/fLlQp4Lzmn — Jayant Sinha (@jayantsinha) November 6, 2016

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