Each update makes World of Tanks more interesting and diverse but sometimes problems occur when updating the client. We want to remind you that the Customer Service Center is open to any game questions and issues that you may have. Qualified specialists are ready to provide support in any situation.

Below are the most frequently asked questions related to new versions and their answers:

Issues Related to Using Mods

Many players use World of Tanks mods. We would like to remind you that they are created by third-party developers and users and may not be associated with Wargaming. Therefore, you may encounter one or more of the following problems when launching the new version of World of Tanks with mods on: low FPS, hang-ups and crashes of the game client, absence of textures in Sniper Mode, etc.

In most cases, these problems are resolved by deleting the mods; sometimes you will have to reinstall the game client. More solutions and details on common issues related to mods are given here.

Please note: Wargaming accepts no responsibility for the operation of the modified game client. The only exceptions are WG Stream, WG Social, and WGTV sounds. All players that use these mods are recommended to follow the links to download and install the latest versions.

Performance - Low FPS

To get the best out of your hardware and achieve optimal game performance, it is very important to configure the game client correctly. Therefore, we recommend you to apply the Auto-Detection of Graphics Settings. Go to Menu > Settings > Graphics, click the Recommended button, wait until the settings are configured, and click Apply. The system will automatically select the most appropriate graphics quality based on the parameters of your computer.

In most cases, graphics issues can be solved by updating your video card driver. We also recommend that you watch the video below. It can help you to configure settings correctly based on your computer’s specifications.