Jill Johnstone, director, Consumer Focus, said:



"We need to be talking about solutions, not about slowing down people’s broadband. Most people would happily pay a reasonable price for music they enjoy, but little is being done to take this forward.



Consumers still have limited choice when it comes to online content. There is huge potential for our creative industries to take advantage of the online market, but reform of the copyright licensing system is needed to support this."

• Reform of the copyright licensing system to support the growth of the legal market online.



• Ensure that consumers’ right to due process is not violated by any ‘graduated response’.



• Not include account suspension in the list of possible technical measures.