Frantic phone calls to emergency '100' number went unanswered for 48-72 hours and police personnel were missing when people needed them, a fact-finding report by a civil rights group based on eyewitness accounts from riot-hit northeast Delhi claimed on Friday.

The report, 'Let Us Heal Our Dilli', was released after a four-member team including Farah Naqvi, Sarojini N, Navsharan Singh, Naveen Chander visited some of the violence-hit areas. The team visited Bhajanpura, Chand Bagh, Gokulpuri, Chaman Park, Shiv Vihar, Main Mustafabad, including Bhagirathi Vihar and ...