Just like in a physical consultation, the online doctor will discuss your symptoms. As it's a video consultation, they can also take a look at any affected areas, or listen out for symptoms. Where medication is needed for you to get better, the GP can issue a prescription.

When you get an invite to the service, you’ll be able to register an account with us online. You can book online appointments in our app or on the website. Once it’s time for your consultation, you’ll enter our online waiting room, and the doctor will see you as soon as possible.

Create an account to check if we are partnered with your surgery, or sign into your existing account, then book an appointment on a day and time to suit you.

Ask all of the questions on your mind, and if appropriate, your GP will prescribe medication during your consultation.

Collect your prescription and medication from the pharmacy, just as you would after a regular appointment.