Samsung is now telling owners of their Galaxy Note 7 to " power down your device and return to using your previous phone . We will voluntarily replace your Galaxy Note7 device with a new one, beginning on September 19th... We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers." The BBC reports:Three Australian airlines have already banned use of the phone , and by last week 35 incidents had been reported to Samsung, which believes that the exploding batteries affect 24 phones out of every million (or one phone out of every 41,666).