1. Printer Spooler Error

Canon Printer spooler is a service that is responsible for all the printing jobs of the printer. It is a small application that handles the paper printing jobs received by the printer from a computer. Sometimes this spooler stops working due to technical issues which later leads to the printer not responding error.

This issue can be resolved by simply restarting the printer spooler. To restart the printer spooler, follow the below steps:-

Press Windows button + R

Type services.msc in the run box and press Enter.

A new window will appear. Find printer spooler on that window and double click on it.

A small window will appear. In that window click on the stop button under service status.

Then click on the start button and click on ‘OK’.

2. Printhead Error:-

It is essential to clean printer head on regular basis to fix ‘Canon printer is not responding error’. Follow the below steps:

Firstly Open the Canon printer driver setup window

Next Press on Cleaning from the Maintenance tab. Now from the p rint head cleaning dialog box, select the ink group for which cleaning is to be performed. Click on ‘ Initial Check Items’ before performing cleaning.

Now click on ‘execute cleaning’ to begin the cleaning process. Ensure that you printer is ‘ON’ before you start the cleaning process.

Thereafter select execute the ‘nozzle check’ from the list.

Furthermore click and execute ‘print check pattern’. Now your printer should be in working condition along with the improvement in quality of print.

3. Select Printer From ‘Offline’ mode to ‘Online’ :-

If in your printer setting the option of ‘use printer in offline mode’ is selected, then your printer will not work. To solve this issue you need to unselect this option. To do that follow the below steps –

Click on the start button of your computer.

Go to settings.

Then click on devices and select ‘printers and scanners’.

Now select your Canon printer from the list of available printers and right click on it.

Click on ‘see what’s printing’ option from the dropdown menu.

Select ‘printer’ option from the upper left corner.

A drop-down menu will appear. Now unselect ‘use printer offline’ option.

4. Printer Driver Error :-

Another reason for the canon printer not responding issue can be the driver error of the printer. If you are using a wrong printer driver or older driver then that may lead to the printer not responding error.

You can resolve this issue by following the below steps-

Firstly remove your existing driver by going to settings.

Now click on devices and select ‘devices and printers’.

Find your Canon printer from the list of available printers and right click on it and select ‘remove’ option. Now your printer driver is uninstalled.

Now go to Canon’s official website and download your printer’s driver by entering the correct model number of your printer.

Install the driver by following the onscreen setup. After completion of the setup your printer will be ready to use.

5. Network Discovery Error :-

Network discovery is an essential network setting of your computer. This setting helps to find available computers and devices on the network. If this setting is turned off then the ‘printer not responding’ error may arise. Usually this setting remains off. However you can resolve canon printer issue by turning it on from the settings. To turn on the network discovery setting follow the below steps –

Go to settings of your computer.

Click on network and internet settings.

Under network and internet find ‘sharing’ options.

Now click on sharing options and a new window will appear.

In that window select “turn on network discovery” option.

Now network discovery is turned and your issue will be resolved.

6. Wrong Port Connections :-

If you have connected the printer to a wrong port then Canon Printer not responding issue may appear. While configuring the port of your printer you must ensure that you are connecting it to the right port.

To solve the canon printer working issue you can reconfigure the printer to the correct port. To do that follow these steps –

Go to settings of your computer.

Click on devices then select ‘devices and printers’.

Find your printer from the printer list and right-click on it.

Then select Properties from the drop-down menu.

In properties go to the general section and select change properties.