



On getting an update to Windows 10, many times errors occur such as QuickBooks Save as PDF not Working. The issue comes up displaying the messages of “QuickBooks could not save your form as a PDF file” or “Your forms were not sent because QuickBooks could not create the necessary PDF files”. In this article, we help you get an overview of QuickBooks PDF Generation Error and how to troubleshoot it.

A description of QuickBooks PDF Generation Message

The error message displayed is with the following text

Problem

QuickBooks could not save your form as a PDF file

Solution

Do one or more of the following:

-Try saving the form again.

-Close all other open programs and then try to save the form again.

If the form does not display correctly in print preview, this could indicate a printing problem.





How QuickBooks Save as PDF not Working Error occurs?





It has been observed that QuickBooks PDF Generation Error happens when a user installs or upgrades to Windows 10. What actually takes please back-end is that a new Microsoft XPS document writer device gets added to the system configuration. This writer device attaches to the default port “PORTPROMPT”. In return, conflict is caused and as a result, QuickBooks Save as PDF, not Working Error occurs.





The best solution for QuickBooks Form to PDF Error

Type “Printmanagement.msc” in the Search Programs and Files search box. From the Print Management window, click on the Print Server section to expand it. Click on the name of your PC and select Printers. Delete the Microsoft XPS Document Writer by right-clicking on it To add a new printer, go through the following steps:

On the empty space below the printers, right-click for Add Printer option.

The Network Printer Installation Wizard opens up. Click on Create a New Port and add a new printer.

Click on Local Port in the drop-down list.

In the Enter a Port Name text bar, type XPS.

The Printer Driver window has the option of Install a new driver.

Click Have Disk and move to new downloaded Microsoft XPS Document Writer driver location. Select the driver prnms001.inf.

You need to type “Microsoft XPS Document Writer.” in the printer name. Make sure you type it as it is, without the double quotation marks.

To complete the task click on Next.

Restart your computer and get back to QuickBooks. Create a PDF to see if error QuickBooks Save as PDF not Working is resolved.