(CNN) A State Department Inspector General report said former Secretary of State Hillary Clinton failed to follow the rules or inform key department staff regarding her use of a private email server , according to a copy of the report obtained by CNN on Wednesday.

The report, which was provided to lawmakers, states, "At a minimum, Secretary Clinton should have surrendered all emails dealing with Department business before leaving government service and, because she did not do so, she did not comply with the Department's policies that were implemented in accordance with the Federal Records Act."

The report examined record keeping laws, policies and practices at the State Department from 1997 to present.

In producing the report, the Inspector General's office interviewed former Secretaries of State Madeleine Albright,

Clinton and several of her staff members during her tenure declined to be interviewed, the report said.

The report draws attention to two staff members in the Office of Information Resources Management, who back in 2010 "discussed their concerns about Secretary Clinton's use of a personal email account in separate meetings with the then-Director" of their office.

The report says, "According to the staff member, the Director stated that the Secretary's personal system had been reviewed and approved by Department legal staff and that the matter was not to be discussed any further." The same director reportedly "instructed the staff never to speak of the Secretary's personal email system again."

Photos: Hillary Clinton's life in the spotlight Photos: Hillary Clinton's life in the spotlight Hillary Clinton accepts the Democratic Party's nomination for president at the Democratic National Convention in Philadelphia on July 28, 2016. The former first lady, U.S. senator and secretary of state was the first woman to lead the presidential ticket of a major political party. Hide Caption 1 of 43 Photos: Hillary Clinton's life in the spotlight Before marrying Bill Clinton, she was Hillary Rodham. Here she attends Wellesley College in Massachusetts. Her commencement speech at Wellesley's graduation ceremony in 1969 attracted national attention. After graduating, she attended Yale Law School. Hide Caption 2 of 43 Photos: Hillary Clinton's life in the spotlight Rodham was a lawyer on the House Judiciary Committee, whose work led to impeachment charges against President Richard Nixon in 1974. Hide Caption 3 of 43 Photos: Hillary Clinton's life in the spotlight In 1975, Rodham married Bill Clinton, whom she met at Yale Law School. He became the governor of Arkansas in 1978. In 1980, the couple had a daughter, Chelsea. Hide Caption 4 of 43 Photos: Hillary Clinton's life in the spotlight Arkansas' first lady, now using the name Hillary Rodham Clinton, wears her inaugural ball gown in 1985. Hide Caption 5 of 43 Photos: Hillary Clinton's life in the spotlight The Clintons celebrate Bill's inauguration in Little Rock, Arkansas, in 1991. He was governor from 1983 to 1992, when he was elected President. Hide Caption 6 of 43 Photos: Hillary Clinton's life in the spotlight Bill Clinton comforts his wife on the set of "60 Minutes" after a stage light broke loose from the ceiling and knocked her down in January 1992. Hide Caption 7 of 43 Photos: Hillary Clinton's life in the spotlight In June 1992, Clinton uses a sewing machine designed to eliminate back and wrist strain. She had just given a speech at a convention of the International Ladies' Garment Workers Union. Hide Caption 8 of 43 Photos: Hillary Clinton's life in the spotlight During the 1992 presidential campaign, Clinton jokes with her husband's running mate, Al Gore, and Gore's wife, Tipper, aboard a campaign bus. Hide Caption 9 of 43 Photos: Hillary Clinton's life in the spotlight Clinton accompanies her husband as he takes the oath of office in January 1993. Hide Caption 10 of 43 Photos: Hillary Clinton's life in the spotlight The Clintons share a laugh on Capitol Hill in 1993. Hide Caption 11 of 43 Photos: Hillary Clinton's life in the spotlight Clinton unveils the renovated Blue Room of the White House in 1995. Hide Caption 12 of 43 Photos: Hillary Clinton's life in the spotlight Clinton waves to the media in January 1996 as she arrives for an appearance before a grand jury in Washington. The first lady was subpoenaed to testify as a witness in the investigation of the Whitewater land deal in Arkansas. The Clintons' business investment was investigated, but ultimately they were cleared of any wrongdoing. Hide Caption 13 of 43 Photos: Hillary Clinton's life in the spotlight The Clintons hug as Bill is sworn in for a second term as President. Hide Caption 14 of 43 Photos: Hillary Clinton's life in the spotlight The first lady holds up a Grammy Award, which she won for her audiobook "It Takes a Village" in 1997. Hide Caption 15 of 43 Photos: Hillary Clinton's life in the spotlight The Clintons dance on a beach in the U.S. Virgin Islands in January 1998. Later that month, Bill Clinton was accused of having a sexual relationship with former White House intern Monica Lewinsky. Hide Caption 16 of 43 Photos: Hillary Clinton's life in the spotlight Clinton looks on as her husband discusses the Monica Lewinsky scandal in the Roosevelt Room of the White House on January 26, 1998. Clinton declared, "I did not have sexual relations with that woman." In August of that year, Clinton testified before a grand jury and admitted to having "inappropriate intimate contact" with Lewinsky, but he said it did not constitute sexual relations because they had not had intercourse. He was impeached in December on charges of perjury and obstruction of justice. Hide Caption 17 of 43 Photos: Hillary Clinton's life in the spotlight The first family walks with their dog, Buddy, as they leave the White House for a vacation in August 1998. Hide Caption 18 of 43 Photos: Hillary Clinton's life in the spotlight President Clinton makes a statement at the White House in December 1998, thanking members of Congress who voted against his impeachment. The Senate trial ended with an acquittal in February 1999. Hide Caption 19 of 43 Photos: Hillary Clinton's life in the spotlight Clinton announces in February 2000 that she will seek the U.S. Senate seat in New York. She was elected later that year. Hide Caption 20 of 43 Photos: Hillary Clinton's life in the spotlight Clinton makes her first appearance on the Senate Environment and Natural Resources Committee. Hide Caption 21 of 43 Photos: Hillary Clinton's life in the spotlight Sen. Clinton comforts Maren Sarkarat, a woman who lost her husband in the September 11 terrorist attacks, during a ground-zero memorial in October 2001. Hide Caption 22 of 43 Photos: Hillary Clinton's life in the spotlight Clinton holds up her book "Living History" before a signing in Auburn Hills, Michigan, in 2003. Hide Caption 23 of 43 Photos: Hillary Clinton's life in the spotlight Clinton and another presidential hopeful, U.S. Sen. Barack Obama, applaud at the start of a Democratic debate in 2007. Hide Caption 24 of 43 Photos: Hillary Clinton's life in the spotlight Obama and Clinton talk on the plane on their way to a rally in Unity, New Hampshire, in June 2008. She had recently ended her presidential campaign and endorsed Obama. Hide Caption 25 of 43 Photos: Hillary Clinton's life in the spotlight Obama is flanked by Clinton and Vice President-elect Joe Biden at a news conference in Chicago in December 2008. He had designated Clinton to be his secretary of state. Hide Caption 26 of 43 Photos: Hillary Clinton's life in the spotlight Clinton, as secretary of state, greets Russian Prime Minister Vladimir Putin during a meeting just outside Moscow in March 2010. Hide Caption 27 of 43 Photos: Hillary Clinton's life in the spotlight The Clintons pose on the day of Chelsea's wedding to Marc Mezvinsky in July 2010. Hide Caption 28 of 43 Photos: Hillary Clinton's life in the spotlight In this photo provided by the White House, Obama, Clinton, Biden and other members of the national security team receive an update on the mission against Osama bin Laden in May 2011. Hide Caption 29 of 43 Photos: Hillary Clinton's life in the spotlight Clinton checks her Blackberry inside a military plane after leaving Malta in October 2011. In 2015, The New York Times reported that Clinton exclusively used a personal email account during her time as secretary of state. The account, fed through its own server, raises security and preservation concerns. Clinton later said she used a private domain out of "convenience," but admits in retrospect "it would have been better" to use multiple emails. Hide Caption 30 of 43 Photos: Hillary Clinton's life in the spotlight Clinton arrives for a group photo before a forum with the Gulf Cooperation Council in March 2012. The forum was held in Riyadh, Saudi Arabia. Hide Caption 31 of 43 Photos: Hillary Clinton's life in the spotlight Obama and Clinton bow during the transfer-of-remains ceremony marking the return of four Americans, including U.S. Ambassador Christopher Stevens, who were killed in Benghazi, Libya, in September 2012. Hide Caption 32 of 43 Photos: Hillary Clinton's life in the spotlight Clinton ducks after a woman threw a shoe at her while she was delivering remarks at a recycling trade conference in Las Vegas in 2014. Hide Caption 33 of 43 Photos: Hillary Clinton's life in the spotlight Clinton, now running for President again, performs with Jimmy Fallon during a "Tonight Show" skit in September 2015. Hide Caption 34 of 43 Photos: Hillary Clinton's life in the spotlight Clinton testifies about the Benghazi attack during a House committee meeting in October 2015. "I would imagine I have thought more about what happened than all of you put together," she said during the 11-hour hearing. "I have lost more sleep than all of you put together. I have been wracking my brain about what more could have been done or should have been done." Months earlier, Clinton had acknowledged a "systemic breakdown" as cited by an Accountability Review Board, and she said that her department was taking additional steps to increase security at U.S. diplomatic facilities. Hide Caption 35 of 43 Photos: Hillary Clinton's life in the spotlight U.S. Sen. Bernie Sanders shares a lighthearted moment with Clinton during a Democratic presidential debate in October 2015. It came after Sanders gave his take on the Clinton email scandal. "The American people are sick and tired of hearing about the damn emails," Sanders said. "Enough of the emails. Let's talk about the real issues facing the United States of America." Hide Caption 36 of 43 Photos: Hillary Clinton's life in the spotlight Clinton is reflected in a teleprompter during a campaign rally in Alexandria, Virginia, in October 2015. Hide Caption 37 of 43 Photos: Hillary Clinton's life in the spotlight Clinton walks on her stage with her family after winning the New York primary in April. Hide Caption 38 of 43 Photos: Hillary Clinton's life in the spotlight After Clinton became the Democratic Party's presumptive nominee, this photo was posted to her official Twitter account. "To every little girl who dreams big: Yes, you can be anything you want -- even president," Clinton said. "Tonight is for you." Hide Caption 39 of 43 Photos: Hillary Clinton's life in the spotlight Obama hugs Clinton after he gave a speech at the Democratic National Convention in Philadelphia. The president said Clinton was ready to be commander in chief. "For four years, I had a front-row seat to her intelligence, her judgment and her discipline," he said, referring to her stint as his secretary of state. Hide Caption 40 of 43 Photos: Hillary Clinton's life in the spotlight Clinton arrives at a 9/11 commemoration ceremony in New York on September 11. Clinton, who was diagnosed with pneumonia two days before, left early after feeling ill. A video appeared to show her stumble as Secret Service agents helped her into a van. Hide Caption 41 of 43 Photos: Hillary Clinton's life in the spotlight Clinton addresses a campaign rally in Cleveland on November 6, two days before Election Day. She went on to lose Ohio -- and the election -- to her Republican opponent, Donald Trump. Hide Caption 42 of 43 Photos: Hillary Clinton's life in the spotlight After conceding the presidency to Trump in a phone call earlier, Clinton addresses supporters and campaign workers in New York on Wednesday, November 9. Her defeat marked a stunning end to a campaign that appeared poised to make her the first woman elected US president. Hide Caption 43 of 43

But the report notes that interviews with officials from the Under Secretary for Management and the Office of the Legal Adviser found "no knowledge of approval or review by other Department staff" of the server.

Clinton has long maintained that she had permission to use personal email.

She told CNN's Brianna Keilar in July that "the truth is everything I did was permitted and I went above and beyond what anybody could have expected in making sure that if the State Department didn't capture something, I made a real effort to get it to them."

But the report says that the Inspector General's office "found no evidence that the Secretary requested or obtained guidance or approval to conduct official business via a personal email account on her private server."

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In a statement following the report's release, Clinton campaign spokesman Brian Fallon, wrote that "While political opponents of Hillary Clinton are sure to misrepresent this report for their own partisan purposes, in reality, the Inspector General documents just how consistent her email practices were with those of other Secretaries and senior officials at the State Department who also used personal email."

But while the report acknowledges personal email use by previous secretaries, it also notes that the rules for preserving work emails sent from a personal email account were updated in 2009, the year Clinton took office.

The National Archives and Records Administration regulation, according to the report, says that "Agencies that allow employees to send and receive official electronic mail messages using a system not operated by the agency must ensure that Federal records sent or received on such systems are preserved in the appropriate agency record keeping system."

Photos: Hillary Clinton email controversy Photos: Hillary Clinton email controversy Hillary Clinton, while U.S. secretary of state, checks her Blackberry on a military plane in October 2011. Clinton said she used a private email account for her official work at the State Department and that she did so out of convenience. But she admitted in retrospect "it would have been better" to use multiple emails. Hide Caption 1 of 7 Photos: Hillary Clinton email controversy Clinton checks her phone after addressing the U.N. Security Council in March 2012. Hide Caption 2 of 7 Photos: Hillary Clinton email controversy Clinton looks at her phone after attending a Russia-U.S. meeting in Hanoi, Vietnam, in July 2010. Hide Caption 3 of 7 Photos: Hillary Clinton email controversy Clinton types on her phone during a visit to Brasilia, Brazil, in April 2012. Hide Caption 4 of 7 Photos: Hillary Clinton email controversy Clinton hands off her phone after arriving to meet with Dutch Foreign Minister Uri Rosenthal in The Hague, Netherlands, in December 2011. Hide Caption 5 of 7 Photos: Hillary Clinton email controversy Clinton speaks on a phone in the lobby of a Honolulu hotel before briefing reporters on the Haiti earthquake in January 2010. Hide Caption 6 of 7 Photos: Hillary Clinton email controversy Clinton looks at a phone with Assistant Secretary of State for European Affairs Philip Gordon as they wait in a Munich, Germany, conference room for a bilateral meeting with the Ukrainian President in February 2012. Hide Caption 7 of 7

Fallon told CNN's Wolf Blitzer Wednesday afternoon that "at the time that she took office and for the duration of her tenure there, the use of personal email for work purposes was not disallowed."

He attributed issues with retention of emails to "shoddy" record keeping at the State Department.

When asked why Clinton did not accept the inspector general's request to be interviewed, Fallon said that Clinton had prioritized the Justice Department's investigation into the email server.

"We never could quite make sense of why this review by the State Department IG was proceeding on its own timeline in a parallel fashion to the Justice Department review," he said.

Fallon also said the inspector general's office may have exhibited an "anti-Clinton bias."

"There were questions raised about this office during the course of its investigation; there were reports about individuals in this office coming forward and suggesting there were hints of an anti-Clinton bias inside that office," he said.

The department's inspector general was appointed by the Obama administration.

State Department spokesman Mark Toner briefed reporters Wednesday: "While not necessarily encouraged, there was no prohibition on using personal email. The only requirement is that -- and the regulations do state this, that these records need to be preserved."

Department officials told reporters on a conference call that Secretary of State John Kerry had asked the inspector general to undertake this review in March 2015.

The officials said that the department had already decided to accept all eight of the recommendations made in the report.

This is not the first time Clinton's use of a private email has been criticized by an inspector general.

In January the inspector general for intelligence agencies wrote a letter to Congress saying that two government agencies flagged emails on Clinton's server as containing classified information , the inspector general said, including some on "special access programs," which are a subset of the highest "Top Secret" level of classification, but are under subject to more stringent control rules than even other Top Secret information."

At the time a Clinton campaign spokesman alleged that the Inspector General for intelligence agencies had been intentionally leaking seemingly damaging information in collusion with Senate Republicans.

Clinton's campaign and the State Department have long denied that any information was handled improperly, saying that the information and emails in question were all retroactively classified.