Yarra Trams delivered 96.2 percent of services in February with 81.5 percent of services arriving on time. Our performance targets are 98.5% for reliability and 82% for punctuality. The result for February means that Yarra Trams has not met the performance threshold and eligible passengers may claim compensation. For details about compensation, see customer compensation. To make a compensation claim, please fill out the compensation form. Passengers have until 31 March to apply for performance compensation.

Requirement:

Holder of a myki Pass for 28 days or more *

Touched on a tram with my myki Pass at least 10 days in Feb 2020

Refer : https://yarratrams.com.au/performance-results

To Submit the request go to : https://yarratrams.com.au/compensation-form/