Hi, everyone – With all ArcheAge servers being back up and the world of Erenor fully accessible as of late Tuesday night, we want to take a moment to say thanks for your patience and let you know where we are on compensation.

We never take your loyalty for granted and any time we don’t meet the high standards we set for ourselves, it’s important to us to make it up to you as generously as possible.

We’re currently applying compensation packs to everyone’s account. This does take a while, and it’ll be running through the rest of today.

If you’ve ever been a Patron as of the time of the servers returning, you’ll be gaining the ability to claim a Patron pack on the Glyph account website. That Patron pack contains:

5 Bonus Days of Patron Time

15 Superior Worker’s Compensation Potions (500 LP each)

30 Loyalty Tokens to use at the Loyalty Store on the rewards of your choice

3 Greedy Goblin Gummies (+10% Loot Drop Rate)

3 Frankenflavor Jawbreakers (+10% XP)

3 Marshmallow Sugar Pumpkins (+3% Move Speed)

For those who have not been a patron, the standard compensation pack contains:

10 Superior Worker’s Compensation Potions (500 LP each)

15 Loyalty Tokens to use at the Loyalty Store on the rewards of your choice

3 Greedy Goblin Gummies (+10% Loot Drop Rate)

3 Frankenflavor Jawbreakers (+10% XP)

3 Marshmallow Sugar Pumpkins (+3% Move Speed)

Once all of the packs are applied to everyone’s accounts, we’ll be following up with an email letting you know that you can head over to the Glyph account web pages to claim the pack and choose which character to assign it to.

(We’ll also be broadcasting in game as soon as they’re all applied, and posting instructions here so you don’t have to wait for that mail to land to get your packs!)

Thank you again so much for your patience, and we’ll see you soon in ArcheAge!

The ArcheAge Team

Edit December 4, 2014 6:45 pm:

Heya Folks,

The ArcheAge team is about halfway done with granting the compensation packs now, so we’re opening up the ability for people to claim their compensation packages. We expect the full grant to be completed late this evening, so if your account cannot yet receive the compensation package please be patient while we work through the long list.

In order to claim your pack please complete the following steps:

Go to archeage.trionworlds.com and log in. Locate the Compensation Package and click on “APPLY”. Click on “BUY NOW” (Don’t worry – it’s free!) Choose the character you would like to receive the items and click “CONTINUE TO PAYMENT” Click “COMPLETE PURCHASE”

Thank you, and use those potions wisely!