We are pleased to announce that we have successfully launched our live helpdesk to improve your experience on the Omnitude platform. We invite you to use this FAQ portal to ask us anything (within reason) that you may need. Our goal is to not only make it easier to submit support requests to us, but for us to also be able to manage your requests in a much more efficient way, ensuring everyone receives our support as quickly as possible.

FAQ

We have a section dedicated to your most frequently asked questions such as, “can US residents participate?”, “when will KYC start?” or “why are my tokens still pending”. You can browse through these topics or you can use the search function to find a certain topic quicker.

Give feedback

Your feedback — regardless of whether it’s positive or not — is important to us. Choose your feedback icon at the bottom of each topics. We’d love to use this information to keep improving our content.

Request Help

If you can’t find what you want, and need immediate help, simply open the chat icon on the bottom right-hand side and our customer service team will get back to you as quickly as possible.

Visit our help desk: http://help.omnitude.tech/.