The Heel Cleat component found on all Burton Step On® boots features two levels of connection with two different engagement positions. Position 1 is designed to accommodate for underfoot snowpack. The final heel engagement position, Position 2, is the optimal and most common riding position.



We’ve discovered a possible issue in which the Heel Cleat of Burton Step On boots (2017/2018 season model) may not properly engage when in Position 1. While this only affects the functionality of Position 1, we strongly advise an immediate update to the Heel Cleat on your Step On boots.



Until this update has been made, please ride with the Heel Cleat engaged in Position 2.



NOTE: All updated heel cleats feature a white square around the screw. Please watch the video below on how to identify the correct cleat. If yours do not feature the white square, please follow the instructions on this page to get your updated heel cleat.