10.44 am

There is a fault with our PA system at our Pier 1 gates @DublinAirport. The system is stuck on evacuation mode. There is NO evacuation of this area. Our sound engineers are currently investigating. — Dublin Airport (@DublinAirport) June 1, 2018 Source: Dublin Airport /Twitter

DUBLIN AIRPORT HAS been apologising to travellers and assuring them there is “no evacuation” after a broken PA system became stuck on evacuation mode.

The problem occurred in Terminal 1 at the departure gates near gate 100 with passengers complaining that staff did now know what was happening.

A video tweeted from the airport shows the broken PA system repeating the following message:

Attention please, attention please. We are responding to an alarm activation. Please evacuate this area immediately and follow the directions of airport staff.

It would be great if staff at Dublin airport could provide some directions... pic.twitter.com/igcWlqiStT — S3 (@S3Clarke) June 1, 2018 Source: S3 /Twitter

(Click here if video doesn’t play)

Dublin Airport confirmed that there is no evacuation in the airport and that the problem was due to the PA system being “stuck on evacuation mode”.

A spokesperson for Dublin Airport said that the fault occurred at 6.30am and was repaired 20 minutes later.

“The alarm was turned off at about 06.50. The cause of the fault is being investigated. There was no disruption to flight operations during this time.”

They continued:

We have standard operating procedures when a fire alarm is activated. The area is attended to by fire marshalls and Airport Police to investigate the cause of the alarm. It was quickly determined that there was no fire or cause for an evacuation, however there was a fault with the PA system which was stuck on evacuation mode.

One traveller told TheJournal.ie that people were unaware what was happening: “Chaos in Terminal 1 Dublin Airport due to alarm activation. Staff haven’t a clue what to do as boarding gate area is evaluated.”

Others have been complaining to Dublin Airport via Twitter.

@DublinAirport crazy scenario in terminal 1 being asked to evacuate but staff have no clue how to manage this. — Michael Mc Carthy (@The_MMCC) June 1, 2018 Source: Michael Mc Carthy /Twitter