The Solve.Care Community has proven to be one of the strongest and most inquisitive community’s in the crypto space and with that we have received so many interesting and burning questions from all of you during the last weeks.

We are happy to deliver the answers to those questions with regard to the Solve.Care platform, the SOLVE token economics, the Care.Marketplace along with more insight on what’s to come.

Q: When will the Care.Marketplace be opened?

A: This is scheduled for Q3/Q4 2019 for initial Care.Card releases developed by Solve.Care or Care Administration Network sponsors. Initial developer-sponsored Care.Cards are anticipated for Q1 2020.

Q. Where will Care.Marketplace be hosted? Will fees be payable to third party aggregators like Google or Apple?

A: The Marketplace will be hosted directly on the Solve.Care platform. We envisage not a single Marketplace but many. For example, a Care Administration Network sponsor may develop Care.Cards that are unique to its membership or to a specific sub-set. Different Networks may require Care.Cards in different languages, and regulations around data protection or provision of certain services may vary from region to region. So, there may be a global Marketplace, regional Marketplaces and bespoke or unique Marketplaces. Prior to allowing a Care.Card to be published it will require review to confirm effectiveness and compliance. For these reasons, it will be more efficient for Solve.Care to manage its own Marketplace. Wallets will continue to be hosted on Google and Apple app stores.

Q: Can you recommend us some talking points when asked about demand or how many tokens a client needs?

A: Clients will require tokens to participate on the Solve.Care platform and to transact across it. There is more detail around this in our Light Paper on page 12.

Q: Solve makes revenue in solve token. Can you describe how Solve team cash that out?

A: Solve.Care’s treasury will manage token receipts in accordance with its internal liquidity and risk management policy. Tokens received in respect of third-party services are likely to be hedged on receipt, although this is at Solve.Care’s absolute discretion.

Q:Pradeep said mid-size insurance company will require 20m tokens each year. But I heard that they might need less/more tokens based on the price of token. So if price of Solve doubles would they need only 10m?

A: Yes. This is correct in our current model. In this way, our clients will have certainty as to their cost of participation on our platform. Please note that the number of tokens suggested is just a guide. The actual number of tokens required by a client will depend on the extent of their platform participation and the type and volume of services they utilise.

Q: Perhaps you could enlighten us a little on the token mechanics the medical clients will work with. Are we right in thinking that medical clients will not see any downside token value risk? I.e: If a medical client purchases $10,000 worth of tokens, the worth ($10,000) is secured and guaranteed? Protecting them against token price dropping? Just want to be sure that we understand how much exposure to token value clients face?

A: This is correct. Please refer to our earlier answer.

Q: Do we plan to implement a mechanism for the Care.Wallet for Family, which will convert fiat to SOLVE tokens? Otherwise, it wouldn’t be easy to send tokens from the exchange to Care.Wallet for Family for people who are not involved in the crypto world.

A: Solve.Care will endeavor to make acquisition of tokens as simple as possible for consumers but will not facilitate direct in-wallet purchase of tokens. Exact mechanisms will be considered later but might include service facilitation between consumer and exchanges, or possibly support via an approved third-party crypto wallet.

Q: Other than using blockchain, I struggle to see the how it removes a lot of the administrative burden. I go to the doctor. I have my consultation with him/her. They swipe my insurance card. The insurer pays the doctor. Any payment uncovered by insurance I pay with my credit card. I walk out. How does solve improve efficiency on that process?

A: There are several ways in which Solve.Care’s platform will improve efficiency. Let’s take 3 examples. Firstly, in respect of providers (e.g. doctors). Information provided to them via the wallet allows them to determine the patient’s insured status and eligibility without the need for them to contact the insurance company directly. This frees up a significant amount of their time. Additionally, payment for their services can now be immediate rather than anything from 60–90 days on average. Secondly, in respect of individuals. Wallet functionality will enable us to take greater control over our own care. Greater choice of care provider, scheduling appointments to suit our availability and not the provider’s, access to a plethora of services and information to better manage our needs such as prescription fills. Thirdly, in respect of insurers. Management of routine, non-disputed claims presently requires significant administration processes for reconciliation prior to payment being issued. Much of this can be done away with by using blockchain and smart contracts. The potential savings for insurers are substantial and make our solution compelling for them.

Q: What events will Pradeep be speaking at in Q1?

A: HIMSS19 Global Conference & Exhibition February 11, 2019. It is the leading health information and technology conference, bringing together 45,000+ professionals from 90+ countries.

Blockchain Technology World 2019, London, Mar 12, 2019. It is a new major event dedicated to fast-forwarding the adoption of blockchain and distributed ledger technology (DLT) across businesses of all sizes and in all industries — the core focus of Blockchain Technology World is the ‘real-world’ application and integration of the technology.

We are in discussions with organizers of healthcare and Blockchain events globally. Pradeep Goel is an acknowledged healthcare Blockchain expert, so conferences’ organizers from all over the world invite him to be a speaker at their events and share his expertise on a regular basis.

Q: Could we possibly get a list of countries able to use the Care.Wallet?

Albania, Austria, Argentina, Azerbaijan, Angola, Australia, Benin, Belarus, Bahamas, Belgium, Brazil, Brunei Darussalam, Bulgaria, Canada, Colombia, Cyprus, Chile, Cyprus, Czech Republic, Croatia, Denmark, Dominica, Estonia, Finland, France, Germany, Greece, Honduras, Hungary, Iceland, India, Indonesia, Israel, Italy, Jamaica, Japan, Kenya, Latvia, Lebanon, Malta, Mexico, Moldova, Netherlands, New Zealand, Nepal, Nigeria, Norway, Pakistan, Peru, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Thailand, Ukraine, United Kingdom, United states, Venezuela, Vietnam.

Q: Can you also give me all details about the airdrop, how many tokens when etc.

A: Airdrop dates are March 7, 2018, 10:00 AM GMT — March 23, 2018, 12:00 PM GMT. Everyone who has registered and passed KYC procedure on our website, token.solve.care and joined the Solve.Care group before and during this period are eligible for 100 SOLVE tokens for free. Everyone who shared a personal referral link will receive 20 SOLVE tokens extra, for every registered user. Around 16,000 unique accounts have been created before the March 23, 2018, 12:00 PM GMT. 1,600,000 Airdrop SOLVE tokens will be unlocked on July 1, 2019.

Join our upcoming webinar, where CEO Pradeep Goel will talk about the recent progress of the company. We invite everyone to ask further questions in our Telegram group or in the chat during the stream.

The first webinar will be held this Thursday, on February 7 at 7 PM GMT for our American and European audiences. The second session will go live during the weekends for APAC countries. More details will follow soon.