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1.0 Wiseman Multichoice Durban- DStv Call Centre, Dstv Contact Number Durban - Self Service, Packages, Login Sky Towers, 275 Anton Lembede Street, Durban Central +27 11 289 3000 https://www.yellosa.co.za/img/za/g/_1594655761-37-multichoice-durban-dstv-call-centre-dstv-contact-number-durban-self-service-packages-login.png 1 REALLOCATION OF PAYMENT MADE ON 29 APRIL 2020 Good Day



Kindly assist with allocation of payment made on 29 April 2020, that payment made the was no reference



Please find an attached PROOF OF PAYMENT that was sent on 29 May 2020, refer to the email reference no:********



only thing I get from consultant is that they only say we escalate your quire to finance up until now still nothing happened





Account Holder : Wiseman Nduduzo Khumalo

Reference Number: ********

Call: ******** Reply Useful Wrong 1

1.0 Brenda Multichoice Durban- DStv Call Centre, Dstv Contact Number Durban - Self Service, Packages, Login Sky Towers, 275 Anton Lembede Street, Durban Central +27 11 289 3000 https://www.yellosa.co.za/img/za/g/_1594655761-37-multichoice-durban-dstv-call-centre-dstv-contact-number-durban-self-service-packages-login.png 1 Poor service Call centres dont work, they double debit my account this month. I want my account cancelled. I can not be paying for movies that play over and over again for months. nothing new cartoons are poor. No need this service that just feels they can take your money and don't provide the service that you are paying for. Reply Useful Wrong

1.0 Nelia Multichoice Durban- DStv Call Centre, Dstv Contact Number Durban - Self Service, Packages, Login Sky Towers, 275 Anton Lembede Street, Durban Central +27 11 289 3000 https://www.yellosa.co.za/img/za/g/_1594655761-37-multichoice-durban-dstv-call-centre-dstv-contact-number-durban-self-service-packages-login.png 1 Useless Try to contact DSTV after my father pass away to manage his account. You just reach computerize menus with no help and options what so ever. Never in my life saw accompany that so useless and unreachable. Reply Useful Wrong

1.0 Clive Multichoice Durban- DStv Call Centre, Dstv Contact Number Durban - Self Service, Packages, Login Sky Towers, 275 Anton Lembede Street, Durban Central +27 11 289 3000 https://www.yellosa.co.za/img/za/g/_1594655761-37-multichoice-durban-dstv-call-centre-dstv-contact-number-durban-self-service-packages-login.png 1 bad service to say the least where I normally would pay +-970 my account this month stated that I owe 1181.00. it turns out they billed me twice and they also billed me for movies that I rented that they advertised as FREE. I spoke to three consultants and the problem has not been resolved. Reply Useful 2 Wrong

1.0 Luke Multichoice Durban- DStv Call Centre, Dstv Contact Number Durban - Self Service, Packages, Login Sky Towers, 275 Anton Lembede Street, Durban Central +27 11 289 3000 https://www.yellosa.co.za/img/za/g/_1594655761-37-multichoice-durban-dstv-call-centre-dstv-contact-number-durban-self-service-packages-login.png 1 DSTV overcharges and does not follow instructions This is not the first time or second where i have called to downgrade and they do not execute the request but just continue to over charge you. very disappointed with dstv. Reply Useful 1 Wrong 1

1.0 Jaqueline Multichoice Durban- DStv Call Centre, Dstv Contact Number Durban - Self Service, Packages, Login Sky Towers, 275 Anton Lembede Street, Durban Central +27 11 289 3000 https://www.yellosa.co.za/img/za/g/_1594655761-37-multichoice-durban-dstv-call-centre-dstv-contact-number-durban-self-service-packages-login.png 1 PATHETIC SERVICE I HAVE BEEN STRUGGLING SINCE THE END OF MARCH 2020 TO SPEAK TO SOMEONE ABOUT CHANGING THE BANKING DETAILS ON THE ACCOUNT - I DO NOT HAVE ANY OPTIONS ON THE FAAAKIN APPS AND I AM NOT A FREAKING ROBOT - I WANT TO SPEAK TO SOMEONE - THEY ARE HAPPY TO DEDUCT THE AMOUNT AND STILL BILL US DURING LOCKDOWN BUT WE CANNOT SPEAK TO ANYONE OR GET ANY SITE WHERE WE ARE ABLE TO CHANGE THE BANK DETAILS FOR THE DEBIT ORDER - FAAAAKIN PATHETIC AND USELESS - I AM NOT A HAPPY CUSTOMER Reply Useful 2 Wrong

1.0 Clement Multichoice Durban- DStv Call Centre, Dstv Contact Number Durban - Self Service, Packages, Login Sky Towers, 275 Anton Lembede Street, Durban Central +27 11 289 3000 https://www.yellosa.co.za/img/za/g/_1594655761-37-multichoice-durban-dstv-call-centre-dstv-contact-number-durban-self-service-packages-login.png 1 Disgasting service and daylight robbery Hi My name is Clement from KZN, I started having problems after I have change from explora2 to explora 3.Firstly they suspended my account saying I was in areas. After spending more than 3-hrs on the phone my account was re opened reason I was double charged for old and new decoder, which they acknowledge as a mistake on their account derpartment.A week later my account was suspended again.It has not been resolved since then after numerous attempts.I have wrote an email to the group CEO Calvo Mawela for assistant, which I have not got any response till this day. I am on price lock for R959. There is a debit of R2243.06 to my account this month. Reply Useful Wrong

1.0 Brian Schutte Multichoice Durban- DStv Call Centre, Dstv Contact Number Durban - Self Service, Packages, Login Sky Towers, 275 Anton Lembede Street, Durban Central +27 11 289 3000 https://www.yellosa.co.za/img/za/g/_1594655761-37-multichoice-durban-dstv-call-centre-dstv-contact-number-durban-self-service-packages-login.png 1 no access to a consultant or denied access to my account Dstv tried to phone was directed to Whattsapp does not cater for what I want.tried to get into my account access denied???? don't know what to tr next to be able to speak to a consultant.m will be contacting the ombudsman.Can you pleae supply me with a decent phone number

Reply Useful 1 Wrong

1.0 Beryl Masondo Multichoice Durban- DStv Call Centre, Dstv Contact Number Durban - Self Service, Packages, Login Sky Towers, 275 Anton Lembede Street, Durban Central +27 11 289 3000 https://www.yellosa.co.za/img/za/g/_1594655761-37-multichoice-durban-dstv-call-centre-dstv-contact-number-durban-self-service-packages-login.png 1 Call centre response Call centre only answering machine no consultants to answer, menu does not follow accurately as per request made. Useless whatsup communication as well. Why call centre if no one is available to respond to the querries. Reply Useful 2 Wrong

1.0 Kagiso seeco Multichoice Durban- DStv Call Centre, Dstv Contact Number Durban - Self Service, Packages, Login Sky Towers, 275 Anton Lembede Street, Durban Central +27 11 289 3000 https://www.yellosa.co.za/img/za/g/_1594655761-37-multichoice-durban-dstv-call-centre-dstv-contact-number-durban-self-service-packages-login.png 1 Poor Service at all times When it comes to solving customers issues its a very very difficult thing for you to do but when it comes to stopping peoples services you are number one.

I so wish in future comes another people who will come and render same and better services like you.Multichoice is useless.



I paid my subscription on the 22 of Jan today on the 5 of Feb to disconnected my services saying I owe R610 for what nobody knows you talk about pro rata payment since when dstv have pro rata payment?

I have to pay R1164 every month because of those pro ratas Fuck we have other commitments you are now enriching yourselves with that poor services you are giving us with useless operators.



Reply Useful 5 Wrong

1.0 Kagiso Seeco Multichoice Durban- DStv Call Centre, Dstv Contact Number Durban - Self Service, Packages, Login Sky Towers, 275 Anton Lembede Street, Durban Central +27 11 289 3000 https://www.yellosa.co.za/img/za/g/_1594655761-37-multichoice-durban-dstv-call-centre-dstv-contact-number-durban-self-service-packages-login.png 1 Robbing game Im tired of paying a lot of money every month for this shit how can I pay R1150.00 for compact plus of which you said my monthly subscription is R519.00.

Its every month story should try to explain fully all information which is required for a person to understand Reply Useful Wrong

1.0 Mzwandile Mbambo Multichoice Durban- DStv Call Centre, Dstv Contact Number Durban - Self Service, Packages, Login Sky Towers, 275 Anton Lembede Street, Durban Central +27 11 289 3000 https://www.yellosa.co.za/img/za/g/_1594655761-37-multichoice-durban-dstv-call-centre-dstv-contact-number-durban-self-service-packages-login.png 1 Useless Call Center Useless nothing else, answering machine ask ID number more than ten times. Reply Useful Wrong

1.0 Makena Ngoato Multichoice Durban- DStv Call Centre, Dstv Contact Number Durban - Self Service, Packages, Login Sky Towers, 275 Anton Lembede Street, Durban Central +27 11 289 3000 https://www.yellosa.co.za/img/za/g/_1594655761-37-multichoice-durban-dstv-call-centre-dstv-contact-number-durban-self-service-packages-login.png 1 Your Whatsapp service is useless. For more than 24 hours I have been trying to get help through WhatsApp and it is useless. I called and still your call answering machine is useless. I lost my airtime and data for nothing.

Reply Useful 5 Wrong

1.0 Timothy Multichoice Durban- DStv Call Centre, Dstv Contact Number Durban - Self Service, Packages, Login Sky Towers, 275 Anton Lembede Street, Durban Central +27 11 289 3000 https://www.yellosa.co.za/img/za/g/_1594655761-37-multichoice-durban-dstv-call-centre-dstv-contact-number-durban-self-service-packages-login.png 1 NO HELP How can you call the call center and not get through, Terrible service. PUBLIC USER Reply by Christopher 3 Feb, 2020

Terrible, phone JHB, Pretoria and Durban no response cant get through!!!!! What is going on????? Reply by Reply Useful 2 Wrong