How To Get A Refund

WHAT'S THIS ALL ABOUT THEN?

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NO FIRM RELEASE DATE

HOW TO GET A REFUND

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STEAM EARLY ACCESS FAQ

LOD EARLY ACCESS FAQ

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Refunds for Early Access games are subject to Valve's rules & guidelines These are games which are in development, may miss deadlines, have no fixed completion date etc. You knew this going in.Even if an early access game is canceled and never delivered, you are not entitled to refunds.It's all there in Valve's own guidelines.This game was released in Early Access back in Sept 2014, with a staggered release schedule which we have been doing REGULARLY The game has. It never did. All we've given since day one, are estimated release dates.And yes - I can keep it in early access for as long as is needed for the game to be completed to my liking. I am in no hurry. That's what early access is.This is not crowd-funding. So those people making up this crap and trying to - again - compare to that other game, are barking up the wrong tree and again comparing Apples to Oranges.I priced the game the way I did specifically to only attract those who want to get in on the ground floor and at a cheaper price, ahead of the final release.In keeping with our staggered release schedule, we continue to unlock parts of the game, while fixing bugs. It's a process. That's how game development works.We are still shooting for a final release. We willprematurely release the game as final, in order to meet some arbitrary release date.We have NOTHING to do with that. It is all up to Valve , as we do not have the ability to do refunds.Note that all the Early Access tiers come with other games and physical (which we already fullfilled to everyone earlier this year) goods (the limited time only Commander, Ambassador, Emissary tiers), making the issue of issuing refunds a tricky one.