Palm said its privacy policy was similar to many others in the industry. "[It] includes very detailed language about potential scenarios in which we might use a customer’s information, all toward a goal of offering a great user experience," said the company in a statement. "For instance, when location based services are used, we collect their information to give them relevant local results in Google Maps. We appreciate the trust that users give us with their information, and have no intention to violate that trust."