Under a proposed HM Online Court (HMOC), a three-tier service would be offered. The first would be a basic evaluation, giving users the chance to explain their problem and understand their legal rights; the second would offer online negotiation with qualified "facilitators," where both sides could attempt to reach an agreement without entering a courtroom; the final tier would bring a judge into the mix, who could then decide or review the case based on documents submitted online. In particular, the CJC highlighted eBay's approach to online disputes as a model the UK legal system should learn from. Of course, the report doesn't guarantee that such a service will ever be implemented, but hopefully it'll remind the UK government that its current justice system could use a major revamp.

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