(The group in the section next to mine monitors the notification line for reports of incidents and spills in the state. They take all sorts of complaints and information requests. On off hours, the line is transferred to a .wav file and sent in email for the next day. Here is one they received:)

Caller: “Yes, this is [Name]; telephone number is [number]. Highway [location] down from a… it’s, uh… I don’t know the location. You got oil and water look that’s, uh, running down the stream; the amount I don’t know. I took a sample. It’s in my car storage. You know, I’m about to lose my life… going up and down this highway. I called about that oil spill out there by the football stadium. You put that new green tank. You hadn’t said “thank you.” I work for [Oil Company]; still working for them. I got [Training Certification] in my wallet. I don’t carry it around. I’m just trying to get my respect back. I got two bad kids who think that I’m NOTHING. They get in my face and they talk about me worse than the kids do on the outside. My wife seems to think I’m stupid, too, but I’m not! All I want to do for you all is get my name cleared up, get my stuff, uh, and I’ve been told to get out the country and I’m gon’ get out the country. I want my passport and my visa and get my shots and stuff together, and I’m gon’ get out the country. Okay? I’m going to Great Britain. And goin’ get out the country. And you won’t have to worry about me NO MORE! Let’s make that happen. And tell [Name] with the [completely unrelated State Legal Agency] that I’m telling the truth. My glass has been broken, they broke my ankle, my arm been broken, and going to [General Hospital] they say “come back, come back, your family needs ya.” They were talking about that in Fort Worth, Texas. Make them boys tell the truth. I don’t think all of them bad but I need to get out of here. M’kay, I’ve been done my time and I’m ready to go.”

(They wrote it down as an oil spill…)