My old computer was dead (or nearly so!) I tried to upgrade it and found out the highest it could go was Windows7- and to do that required a disc I wasn't able to find. So I went computer shopping. Afraid I'd chicken out on actually buying one, when one store didn't have what I wanted in stock, I walked next door to BEST BUY. Not only did they have a 'bigger' computer for about the same price, the young man who waited on this old grey haired non-techie person also went on-line to find BEST price, explaining they price matched, which saved me another $10! (a Senior Discount, I guess!) I brought it home, dreading what "complicated" process I might be in for. Instead, the instructions were simple to follow, I hooked up to my printer & monitor and was off & running!