Problems faced by an online grocery store with solutions





Running an online Indian grocery store is a tough task to do as there are lots of challenges which the owner of the business faces. And they must be able to identify these challenges in order to eliminate it.

1. Low-profit margin and inventory management- Grocery Store usually operate on low-profit margin and on top of that customers are not willing to pay convenience charges and want to get free delivery with quality assurance. Instead of paying rents for storing inventories, online grocery store should have direct contact with the dealers so that the goods can be bought and delivered when a customer makes an order.

2. Delivery cost- Online grocery store is facing the problem of high operating cost because of the unwillingness of customers to pay for the delivery expenses. The expense is high because they have to pay for the vehicle's fuel and delivery staff. To decrease delivery cost, Online Grocery Stores should hire a logistic company for making deliveries instead to them they also have high securities and is cheaper.

3. Difficulty in penetrating in a small town- Grocery shopping is a medium to meetup the neighbors and have some quality time. Moreover, the grocery store is not far that is why they like to go grocery shopping on their own. So, instead of penetrating small towns, online grocers should focus on big cities where people at busy and wants to save the time.

4. Lack of use of technologies- Regardless of the convenience of shopping online, people still prefer buying grocery items on their own. The majority of grocery shopper is the homemakers or housewives who are not tech savvy because of which they are unaware of these facilities.

5. High marketing cost- They need to provide effective service with customer satisfaction and also possess an ability to break old traditional shopping habits of people. For this, Online Indian grocery Stores have to spend quite a lot of money on marketing activities







