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Manulife Financial Corp. Chief Executive Officer Roy Gori apologized to employees for a spoof rap video that was part of the executive team’s year-end message.

The internal video, the third in an annual series featuring different music genres, was retracted after some employees said they were offended by it. The Toronto-based insurer said that the video, in which executives wore hoodies and sunglasses, was meant to be “lighthearted.”

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“We regret creating this video, removed it immediately and held a forum to apologize to and hear directly from our employees,” Manulife said in an emailed statement Monday. “We strive to have an environment where all employees are treated with respect and dignity, and the recent video clearly didn’t meet that objective.”