Packages are sent to the address entered at the time of the order only, and we are not responsible for packages not delivered due to incorrect address entry.



Make sure to double check your address before placing an order. If the package has not yet been shipped, we can cancel and refund your order, and you can re-order with the correct shipping address.



If the package has already been mailed, we can attempt to contact USPS and have it redirected, however the process costs a minimum of $12.15. If it is not returned to us, and tracking is marked as "delivered" to the original address, there is nothing we can do. If the package is returned to us, you may pay the cost of shipping again and we will send the item out to the new address.