September 8, 2020

To prevent the spread of COVID-19 and protect our workforce and customers, we significantly reduced passport operations in March 2020. We have temporarily suspended expedited passport processing for customers applying at an acceptance facility or renewing by mail. At our passport agencies and centers, we have restricted in person service and expedited passport processing to cases involving life-or-death emergencies. As global conditions evolve and U.S. states begin to reopen, we are resuming operations in phases. We ask for your patience as we safely work on your application.

As of Tuesday, September 8, a total of 11 passport agencies and centers are in phase two, and 15 agencies and centers are in phase one of our three-phase reopening plan. Go to our Passport Agency and Center page for more information.

You can apply at an acceptance facility or renew by mail now, but unless you have a life-or-death emergency, you will experience delays before receiving your passport and the return of your citizenship documents such as previous passports, and birth and naturalization certificates.

Learn more about our current state of operations and plans to reopen in phases on our COVID-19 Update page and our Frequently Asked Questions page.