Polite, not pushy, clean place, solid vehicles, will have about 3 people contact you for a few days via text, call, & email. Took 1 star off bc they were unwilling to negotiate with a fair offer. Business is business i guess.

My salesman did not appear interested in me. He made an appointment for me to see this car knowing he didn’t have it. I made attempts to speak to Manager of dealership.Phone receptionist took my number but I never got a call back. I bought a vehicle at another dealership where I felt like welcome customer.I will not recommend this dealership because the staff is slow to respond and managers don’t appear readily available for customer questions.

Excellent bought a vehicle here. Made me happy. Had called 5 dealership, no one wanted to help me. Finally a dealership who cares. Pretty sad no one wanted to sell me a car. Will forever stick with boerne Toyota!

They lie about vehicles in stock just to get you in too try to sell you something that you don't even want. The vehicle that i was wanting supposedly got sold within 30 mins of me calling yet it still posted for sale on cargurus and there website.

The staff was extremely helpful. The truck was not diesel so they contacted other dealers in the area that had trucks that I was interested in looking at. I would recommend them to any of my friends!

I was very interested in Escalade. Working on financing and another customers came in after I had departed car lot. Paid 75%cash financing the balance.

Very helpful the truck was already sold plus no pressure. Let me know what else was there.

EXCELLENT/OUTSTANDING overall experience - I own that 2019 Ford Edge Titanium FWD now and enjoying the ride, thank-you. Val was the one that handled the transaction, it was great and enjoyed working with him.

We did not end up visiting because they do not allow financing via our local credit union but we really appreciated them letting us know before we drove out.

Everyone was nice and friendly and made my experience unforgettable. In and out under an hour. Love my purchase!!!

Good experience. I just did not feel comfortable with paying for a car above my budget. I should have done more research before visiting. Very nice and professional.

When I got the car they had bothered to clean it in anyway. Maintenance was due, they didnt bother to give it an oil change. But I think the cleaning part was what most bothered me among the whole covid 19...

Justin and Aaron worked with me thru the process. They made the whole thing go smooth and fast. I live 4 hrs from the dealership and Justin actually held the truck till I got there. No other dealership would agree to to hold the vehicle. They even matched the best price I was offered. Its been about a week since the purchase and Aaron still checking in to see I'm still satisfied. Great customer service at Toyota of Boerne. I would highly recommend. Thanks guys

Aaron was great.. Everything was good except for that fact that they said they were going to do a safyy inspection before they let me take it i had to wait over a week for my car and to top it off he saftyvinspection I domt beleive they even did

Waste of time. After four emails, I still didn't get my questions answered. They ignore your questions and attempt to get your phone number and actual email address (instead of through CarGurus). They also pressure you into visiting their dealership for a test drive, even though you may be in a different state.

Everything went fine the sales person Jerry did outstanding but we wait about 4 hours before we were able to do the papers, we got there maybe 1630 or 1700 hours, we left after signing after midnight, they call us in the office around 2300 hours. If it was for me I would left but my daughter liked the car so we wait.

Very friendly, professional. I bought this vehicle. The owner at the dealership Eddie Abel treated my wife and me with respect. Great place to buy a vehicle.

car I wanted was sold, i saw another car that was not ready for sale and I told them I was pre qualified for financing with lenders through CarGurus, I was told they had financing options, taken to thier finance dept only to be told I was not approved. wasted 40 minutes after driving 100 miles to the dealership sales rep Nikki was great though

Very nice facility, lots of attention right away, very nice free coffee bar, clean comfortable and friendly. The only reason I didn't give it a 5 star is I prefer a no haggle, no sales pitch for extended warranty company. I have used those type in the past and it is a much happier experience. Other than that, they were great. We did buy a car from them.

Great dealership. Says they are number 1 in the country. Just could not find the vehicle with the options I prefer. Excellent patience and communication

Response very well and was impressed with the information on the vehicle. Salespeople very knowledgeable eager to answer any questions concerning about the vehicle. Job well done keep up the great work.

Go ahead and add 5K to the advertised price. Truck advertised at $35,600 on dealer website and CarGurus. Scheduled appointment. Spent time. I was told that the truck is "really about $5,000 more." "Marketing guy sucks," was the reason I was given by the sales associate. The comps with miles were more than the false advertised price of the original truck (no miles) I went to look at. Typical dealership.

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