This transcript has been automatically generated and may not be 100% accurate.

... I ... I protested on Mean ... Street to tell ... him when he said that the of the work is this ... he's here today to talk about shawls the economy his new book one that people on to tell us ... at ... the center of the real hiring ... now at home ... the company now to explain the current candidates for jokes jokes that ... people are claiming that they ... landed a job that they need to plan ... what's going on ... seems to be a very big disconnect on this topic and I'm ... it's a we hear more from the employ years to have ... a bigger megaphone than individuals to ... but Citi experience the employers have is pretty straightforward ... now they're saying ... we're not hiring as many or is the clearest easily as we expected ... their self diagnosis of the problem is that there's something wrong with the camp ... in the question is whether that's ... right ... and when you look at it closely it doesn't appear to be ranked ... ninety years ... that what is happening is ... in the past generation employers to change their practices quite a lot ... it use to be they would hire people in ... train and develop them for particular jobs ... and now ... their behavior in their interest is the hire people that they can plug and play ... so they're interested in people who can ... immediately do a job without any training Corps but also without any ramp up without any ... onboarding without any ... real time to get use to the company or the chops ... so right away they want them to a TV Apple to start contributing ... and the only way you can do that is if you've already done the job ... someplace else so for example we see employer saying they don't wanna hire anybody who is not currently employed if you're employed forget that ... now we don't wanna hire anybody unless you are working ... for a company like us and in a job very much like ours ... and often now ... they're heading on requirements because were trying to consolidate positions so we wanted this job candidates ... so the requirements are growing ... and they end up with ... basically ... no one who could possibly do jobs that they're looking to ... see a second real lack of imagination ... run ... away as ... an inability to think outside the box and see people's lives is what they really are ... I would agree that I think that's ready to come and I think in fairness to the employers they've got a problem that we might not always recognizes the problem ... and that is they're overwhelmed when applicants ... and because there are ... twelve point seven million unemployed ... the two point four million who ... want to have a job has given up looking into it ... is a lot of people sending in applications ... and they've got to screen them all ... in the same time the companies ... have guided a lot of their administrative functions predicting human resources ... so the automate it ... not any automation means ... you fill out an application on line the sending a resume Online and then we screen if ... we software initially ... and it's hard ... to get that software right ... as a result ... a lot of people who ... if you talk to them you realize they really could do the job ... just can't get through that automated ... its ... Symbian its in my imagination ... but some ... well it's ... a state of the software people assert the right to somewhere safe ... the software is capable of doing a lot more ... than ... its typically use to do ... and so are the problem is to get the software to do what you wanted you ... all say requires a fair amount of investment ... in that time each employer ... secondly get the software to recognize the different nuances candidates because clearly someone's ... on paper isn't fair to say that as you might see a terrible mistake ... right ... so it's a bit there are maybe three problems the first problem is employers have to ... recognize or ... ask critical questions about whether the requirements there expecting jobs ... are really misses ... and one of the factors that rise that has to ask yourself ... how much is it costing us to keep the position vacant ... land ... I'm in some companies I think frankly they think it's saving them money if they don't fill vacancies ... and that's a quirk of the internal accounting systems ... um it's because they're not very good are not very complete ... and so if you think it's saving you money to keep the vacant position open ... then you might as well be picking you might as well while I'm ... the kind of requirements that you can only mean if you're a Nobel Prize ... so ... let's get past that ... we have realistic requirements do we have realistic expectations on pay ... so in a lot of the automated software the first question you ask is what greeted pained looking for ... any keep gas higher than the company wants to pay ... return your application now it ... looks like knowing the future ... and then after that we can start worrying about the software itself and I think the ... best solution there is to try to get ... people to scream themselves out ... before the father to apply in ... time to be able to say to them on the website or something if you don't have these requirements if you don't have this experience ... is really no reason I'd to apply at all ... it's not illegal to do that as long as you don't say things which are blatantly discriminate ... discriminatory ... I think one of the things that applicants ... are very upset that ... he is the the ... the sense that there's no response from the software when they just never know what happened to their application ... anything because we never hear anything back ... that maybe it never got three so they apply again ... what I was uneasy email response ... clearly it does when you talk to applicants the state to ... be never hear a thing ... the three D cameras ... why not just one ... I know right when it said it opened up an automated e mail that would say ... I'm sorry we're not ... hiring new recapture applications that you don't need I need something like that ... at the time so it's a site like this is that they do with it yet it's ... probably true but it doesn't really sound like her I made bread ... bread no it's not an accurate Mikkel it's the self diagnosis that employers are applying to the problem is they're saying and trying to hire ... I can't do it ... can't find what I want to cut the price I'm willing to pay ... before there's something wrong with the of the pool and the story usually hear about ... his ... visits the school is the problem is the schools are not turning on ... the right kind of people into not turning out to people with the right ... attributes ... a level of performance ... we look at surveys of hiring managers that people are actually doing the hiring ... they never said ... and if you look at when you ask them ... about what is that it's difficult to find ... what is what's in short supply ... academic skills are way down the list to be like twentieth on the list of things they're looking for ... the things they wanna work expects ... so there's no shortage of people who have the ability ... to have to be clear ... there's no shortage of people who have the right ... backgrounds in terms of academic issues ... with ... very few exceptions ... on the issue is really all about work experience because nobody wants to train ... I think you so much for your time ... for The Wall Street Journal I'm Francesca Donner ...