So, Freewallet is a 100% SCAM and here is the proof. Legal action is being taken and any help I could get from the internet would help.

Here is the backstory, Freewallet has been holding .31 BTC of mine since November 8th. I contacted Freewallet after waiting 72 hours for three (3) of my exchanges to confirm. They were in the amount of .05 BTC, .10 BTC, and .16 BTC for EOS, XMR, and DASH. My email response with support is documented in one of the links below.

After waiting for over amount and posting on their facebook, twitter, and reddit accounts, I finally received a refund for two (2) of the original transactions. You can confirm the amounts refunded from the pictures posted below.

I would like to add that I have only generated one (1) BTC address on Freewallet, as documented below. The address is: 1ATHs6pab8TYGTAiio75AqkaKQ8poJEYQ2

Address Transactions: https://blockchain.info/address/1ATHs6pab8TYGTAiio75AqkaKQ8poJEYQ2

Image Documentation: https://imgur.com/a/KrA8k

Original hash: https://blockchain.info/tree/299519508

According to Freewallet, I have only had one(1) address, but somehow transferred over .25 BTC to two addresses from another wallet. The blockchain does not provide information for the two (2) transaction totaling over .25 BTC.

The original hash I received from Freewallet is linked above. In the tree there are three (3) transactions (unspent) which coincide with the transaction I made on freewallet. Based on the pictures provided, you'll notice that freewallet refunded .10 BTC and .05 BTC, but NOT .16 BTC.

Freewallet has now banned me from posting on their facebook page. The word needs to get out. We now have proof these people are thieves. Please, Help spread the word.