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Jos Jonkers has been away in Palm Springs for the past few months, but an annoying trickle of water woes in Calgary have followed him south.

As is always the case, before leaving home for more than a few days, Jonkers turns his water completely off at the main water shut-off valve. The retired petroleum geologist says he then turns on the kitchen faucet until it runs completely dry, proving that no water is flowing into his house.

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That’s why Jonkers is upset. His water bills, which he checks online while away, show that he has used as much as 15 cubic metres of water in a given month.

“My water bills should say that my water usage is zero. Instead, it says I am using a substantial amount of water, which I’m not,” says Jonkers.

“Complaining to Enmax about this is an exercise in complete futility,” adds the 62-year-old. “After half an hour of waiting, you get someone on the line who, following a long conversation, tells you to call the City of Calgary. I have never had my calls returned from the City of Calgary, so why do they tell me to call them?” he wonders.