Reddit CEO Ellen Pao commented this morning about the firing of Reddit Director of Communications Victoria Taylor, a move that has resulted in a very public revolt from users of the site. Pao wrote that the site is working on better tools for its moderators, but it will be a while before those tools are made available. "The bigger problem is that we haven't helped our moderators with better support after many years of promising to do so," Pao wrote in a comment. She said that Reddit has hired new employees to help build these tools, as well as new employees to engage with the community and its moderators. "We are going to figure this out and fix it," Pao wrote.

"We haven't helped our moderators with better support after many years of promising to do so"

Since she was hired in 2013, Victoria Taylor has worked on Reddit’s popular "Ask Me Anything" question-and-answer sessions. She served as the main contact for celebrities and other high-profile figures participating in the sessions, helping to transcribe their answers to users’ questions over the phone. In response to her firing, Reddit moderators have effectively shut down many of the site’s most popular sections.

Pao did not confirm the exact reason why Taylor was dismissed. An image making the rounds suggests that, when asked if Taylor was fired over a bigger push to commercialize the AMAs or a desire to do video AMAs, Pao responded that the claims were not true.

Here is Pao's full comment: