Call us at the phone number on your receipt – please be prepared to provide your transaction ID, ID number, full name, address, and phone number.

If you are in the U.S. or Canada and don’t have your receipt, or if you simply want a copy of your Return Activity Report (RAR), email us at: returnactivityreport@theretailequation.com. To ensure your privacy, please include your name and a phone number where we can reach you. Do not include your ID number. Alternatively, you may mail your request to: The Retail Equation, P.O. Box 51373, Irvine CA 92619-1373, United States.

If you are in the U.K. and don’t have your receipt, or if you simply want a copy of your Return Activity Report (RAR), email us at: returnactivityreport@theretailequation.com. To ensure your privacy, please include your name and a phone number where we can reach you. Alternatively, you may mail your request to: The Retail Equation, Box 112, 155 Minories, London, EC3N 1AD, United Kingdom.