We have a simple 5 step repair process.

1) Purchase the Inspection pack for £30.00 (If you live outside the UK Mainland contact us directly as additional charges may apply) and upon checkout, in the notes section add a description of the fault and the collection address for the board.

2) Pack the board securely making sure the charger is also securely packed within the box.

3) UK Segboards will arrange the collection of the board within 2 working days.

4) The board will be inspected by one of our specialist engineers. If the fault can be fixed by a simple service we will do this for FREE otherwise we will provide you a quote for the repair by email.

5) You simply decide if you want us to go ahead and fix the board. You will then pay for the additional cost for the repair. We will carry out the repair and send the board back to you within 7 days. If you decide not to go ahead we can simply send your board back.