About Sam / “So Sorry”

Hi, this is Toby.



It seems there’s been a lot of hate directed towards the character “So Sorry” and its creator, Sam. This is very disappointing to me, as UNDERTALE is basically a game about accepting and befriending people that are different than you. Everyone has the right to like or dislike anything they want. But there’s no reason to turn your dislike into a personal attack. Sam’s inclusion was a result of his honest support for a game he really cares about - which all of you care about, as well. And I accepted that inclusion. So, “So Sorry” is as much a part of UNDERTALE as anything else.

The reason I didn’t make a statement about this before was because I was worried that calling attention to the issue would just incite more harassment against Sam. However, it seems my silence may also have enabled harm against him, and for that I apologize. Just to clarify, potential harassment against Sam was also the reason I offered him a refund and asked him if he wanted to change his character to a different one. I promise I was acting without ill will in the way I perceived as the best for everyone.

Regarding everything else, I have talked to Sam and we are cool. That’s all I have to say. Neither of us want any hate directed towards the other. Or towards anyone, really. Please respect that.