1 What do I need to join? Members must be over the age of 18 and have held a drivers licence for a minimum of 1 year. During the sign up process we need a few personal details such as your name, home address, and a payment card. Once you've signed up we'll require you to send photos of the front and back of your licence before we can activate your account.

2 How do I book a car? Once your account has been activated simply log in online. You'll see a map of the closest cars available to your home address. Simply select a car and enter the pickup and return date and time. Review your booking info, click confirm and you're good to go!

3 How do I unlock my car? To unlock your car you'll need a Cityhop keycard. When signing up you can choose to either collect one from a collection point or have one mailed to you. If you need a car in a hurry after signing up simply give us a call on 09 374 5081 and we'll do our best to get one to you.