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Casimira Teruel orders from Amazon nearly every other day.

“All the time,” the Hochelaga-Maisonneuve resident and Amazon Prime member said Wednesday afternoon. “My husband jokes that Amazon delivery employees are here more often than family and friends. Especially because we have two young children. We order diapers, wet-wipes, Kleenex, everything.”

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Until Tuesday, Teruel had never had a problem. Now she has a big problem, to the point that she no longer feels safe in her own home.

Things started off innocently enough.

“It was like any other Amazon delivery,” Teruel said, noting that she received an automated email Tuesday afternoon saying that Intelcom Express, a service which Amazon subcontracts to, would be delivering her package in the next three hours.

Teruel’s husband, Carl Escala, came home from his job as a construction contractor. Then around 4 p.m., she decided to take their eldest daughter, who is 19 months old, to the park “to blow off some steam — she was acting a little crazy.”