Maintenance will conclude at:

Here is where we’re at currently:

Data migration has been completed.

The servers have been brought online and internally tested.

During the internal QA process our team discovered a critical issue (Crashing to Desktop) that requires the application of an additional patch.

After reviewing feedback and to accelerate the resolution of this issue, we will be deploying Thursdays (4/26) patch now.

Once we’ve internally verified there are no further issues, we’ll bring the servers up.

Dear Adventurers,We’d like to take a moment to address all of you regarding some of the understandable concerns that have been brought up by our community regarding the North American server maintenance. To start off, we’d like to apologize for making our adventurers wait such a lengthy time for the server maintenance to conclude. Our team understand how frustrating it may be to wait and wait, just to see another extended maintenance announcement.As with any large scale operation such as this, there is always potential for unforeseen complications to arise, which often unfortunately result in delays. Our team has been working diligently through the night to complete the migration process. While our original schedule was for 10 hours, we’ve regrettably had to issue multiple extensions, due to these aforementioned complications.We’ve resolved most of the issues so far and only a couple remain. However, after reviewing your feedback during this process, and to address any potential further problems, we’ve decided to expedite the patching process planned for this Thursday (4/26) into today’s maintenance to prevent further interruptions to your gaming experience.April 26th, 2018 @ 2:00 AM PDTApril 26th, 2018 @ 5:00 AM EDTOur intent behind this operation was to provide a much more stable network connection and game environment. We want to make sure that we reach our goal and establish the quality of service you deserve. Please bear with us while we work out the last of these issues.We understand that for the EU players this also disrupts your play time, however we do this in an effort to provide the smoothest possible service for all of our players.Since this downtime was much longer than what we’ve scheduled it for, we are currently discussing compensation and will update everyone once it has been finalized. As always, thank you for your patience and kind understanding!BDO Team