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BY SECOND. >> I WANTED TO GET SOME HAPPY MEALS AND CHEESEBURGERS. THAT WAS A VERY UNHAPPY DAY FOR ME. DA BRITANY PRICE’S INJURIES REMIND HER OF THIS DAY, ANY TI SHE LOOKS IN THE MIRROR. IT WAS SEPTEMBER 22. A QUICK STOP THROUGH THE DRIVE-THRU AT THE MCDONALD’S ON COLERAIN AVENUE NEAR RONALD REAGAN HIGHWAY, ENDED INSIDE WITH FOOD SHE SAYS WASN’T RIGHT FLYING AT A MANAGER, AND A BLENDER HITTING HER IN THE FACE, SHATTERING HER CHEEKBONE AND BREAKING HER NOS >> I’VE HAD SURGERY I’VE HAD A LOT OF DOCTOR’S APPOINTMENTS, THE FOLLOW-UP. HARD MORNINGS, HARD AFTERNOO DAN: THE VIDEO SHOWS BRITANY COME INSIDE THE RESTAURANT WITH WHAT SHE SAYS WAS A MESSED UP ORDER. SHE’S WAITING AND WAITING, FOR IT TO BE FIXED, WITH 4 CHILDREN IN THE CAR. SHE EVEN REFILLS THEIR DRINKS TO KILL TIME. AS SHE WAITS, OTHER CUSTOMERS COME AND G >> I WASN’T THE ONLY ONE THA GOT FRUSTRATED, YOU KNOW, WATCHING THE VIDEO WE SEE A LOT OF PEOPLE THAT SEE ME AND HER TALKING, TRYING TO RESOLVE T ISSUE AND THEY’RE LIKE, I’M NOT DEALING WITH THIS, YOU KNOW, THEY JUST LEFT, THEY DIDN’T EVEN PLACE THEIR ORDER. DAN: THE TIMECODE SHOWS AFTER WAITING ABOUT 23 MINUTES, BRITANY GOES TO THE CAR TO GRAB THE REST OF HER ORDER, TO ASK FOR A REFUND. >> IT’S LIKE YOU’RE DIRECTLY IGNORING ME, SO WHAT CHOICE DO I HAVE? I DON’T HAVE TO PUT UP WITH THIS, SO I WENT AND GOT THE FOOD, I WANT MY MONEY BACK. AND THAT’S KIND OF WHERE IT A GOES FROM THERE. DAN: THE VIDEO SHOWS ABOUT 25 MINUTES AFTER SHE FIRST ENTERED THE STORE, BRITANY THROWS MULTIPLE BAGS OF FOOD AT THE MANAGER. THE MANAGER APPARENTLY THROWS A BLENDER AT BRITANY, AND IT RICOCHETS OFF HER FACE, KNOCKING HER TO THE GROUND. >> SOME PEOPLE WOULD SAY, WELL MAYBE YOU SHOULDN’T HAVE THROWN THE FOOD. WHEN YOU LOOK BACK AT IT, IS IT ONE OF THOSE THINGS WHERE IT’S LIKE HINDSIGHT 20/20 OR HOW IS THAT? >> I MEAN, I DEFINITELY DON’T FEEL LIKE THERE WOULD HAVE BEEN A DIFFERENT RESULT. I FEEL LIKE EVEN IF WE WOULD HAVE JUST WENT VERBAL BACK AND FORTH THAT IT STILL WOULD’VE ESCALATED TO SOMETHING ELS DAN: BRITANY’S ATTORNEY SAYS THEY ARE PURSUING A CIVIL LAWSUIT. AGAIN, NO CRIMINAL CHARGES HAVE BEEN FILED IN THIS CAS WE TRIED TO REACH THE MANAGE

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A customer said an incorrect order and poor customer service led to a food fight at a McDonald's in Colerain Township last month.WLWT has obtained video showing exactly what happened.The manager of the restaurant and the customer ended up in a showdown at the McDonald's restaurant near Ronald Reagan Highway.The Hamilton County Prosecutor's Office has not filed any charges."I wanted to get some Happy Meals and some cheeseburgers and that was a very unhappy day for me," Britany Price said.Price's injuries remind her of the day of the confrontation any time she looks in the mirror.It was Sept. 22 when she made a quick stop through the drive-thru of the restaurant.She ended up inside, throwing food she said wasn't right, directly at the manager.In turn, a blender came flying back at her, hitting her in the face, shattering her cheekbone and breaking her nose."I've had surgery. I've had a lot of doctor's appointments, the follow-up. Hard mornings, hard afternoons," Price said.The video shows Price come inside the restaurant with what she said was a messed-up order.She waited and waited for it to be fixed, while four children were sitting in her car. Price can be seen on video refilling their drinks to kill time.As she waited, other customers came and went."I wasn't the only one that got frustrated, you know, watching the video we see a lot of people that see me and her talking, trying to resolve the issue and they're, like, 'I'm not dealing with this,' you know. They just left. They didn't even place their order," she said.The time code of the video shows after waiting about 23 minutes, Price goes to the car to grab the rest of her order to ask for a refund."It's like, you're directly ignoring me, so what choice do I have? I don't have to put up with this. So, I went and got the food, I want my money back and that's kind of where it all goes from there," she said.The video shows about 25 minutes after she first entered the store, Price throws multiple bags of food at the manager.The manager apparently throws a blender at Price, and it ricochets off her face, knocking her to the ground.We asked Price if, in hindsight, she regretted throwing the food."I mean, I definitely don't feel like there would have been a different result. I feel like even if we would have just went verbal back and forth that it still would've escalated to something else," she said.Price's attorney said they are now pursuing a civil lawsuit against McDonald's.No criminal charges have been filed in the case, according to the prosecutor's office.A spokesman for Colerain Township police did not return our request for any new information about the case or the video.We also tried to reach the manager involved in the situation, but were unable to get in touch for her side of the story.WLWT reached out to McDonald's management who provided the following statement:“We can confirm that this individual is no longer employed by our organization.”