Our automated system suspends subscriptions when attempts to complete payment are unsuccessful. This is usually due to incorrect, invalid or expired credit card information, billing information, or an issue with funds availability. To add a new payment method and reactivate your Vault subscription, please take the following steps:

1) Click MY CREDIT CARDS

2) Enter new information under "ADD A CREDIT CARD"

3) Double-check that the information is correct and click "SAVE"

4) Click MY VAULT SUBSCRIPTIONS on the left-hand side

5) Click EDIT SUBSCRIPTION (Right-hand side of item line)

6) Click SHIPPING METHOD AND PAYMENT > PAYMENT > SELECT CARD

7) Click SAVE

If you prefer to use a PayPal Billing Agreement, please take the following steps

1) Click BILLING AGREEMENTS in your customer account dashboard

2) Choose to add a new PayPal BA and click CREATE

3) You will be redirected to PayPal to create the Billing Agreement

4) Click Agree to Terms

5) Back on thirdmanstore.com, go to MY VAULT SUBSCRIPTIONS and click to edit your active subscription (right-hand side of item line)

6) Under SHIPPING METHOD AND PAYMENT, choose your new PayPal BA from the dropdown list

7) Click SAVE