"Our store partners are always committed to delivering the best possible customer service, and ensuring the health and safety of our customers. In this instance one of our partners did respectfully let this customer know that, due to cleanliness issues in the store, she would need to wear shoes in the store. The homelessness crisis in Seattle and abroad is an issue our partners see every day and they strive to handle those moments with empathy, understanding and care. For many of our partners in King County, the time in the stores isn't enough, as they often volunteer time outside of work to help those in need."