But that hasn’t dimmed Crossley’s excitement. He’s certain he’ll be cleared to move books onto shelves soon, and says the shop will definitely be open for Independent Bookstore Day festivities this Saturday. “Even if I have to sell books out of boxes on the sidewalk,” he vows.

Gray-bearded, spectacled and friendly, Crossley has turned a deep love of books into a career. He worked at the (dearly departed) Bailey/Coy Books on Capitol Hill, and more recently at Island Books on Mercer Island. He also did a stint at Amazon in the company’s early days (1997-2003), working in the warehouse and later as a software coder.

Now he’ll be working with another ex-Amazon employee: Tom Nissley, the owner of Madison Books, who also owns and operates Phinney Books. Prior to buying the Phinney Ridge store in 2014, Nissley worked in the books department at Amazon for about 10 years, but didn’t cross paths with Crossley until they were both working at independent bookstores.

“I never thought I would own one bookstore, much less two,” says Nissley, by phone. He was approached about a year ago by lifetime Madison Park resident Susan Moseley, who he says has been trying to get a bookstore back in her neighborhood since Madison Park Books closed 13 years ago. (Moseley was not available for comment.)

“When Susan offered to help with start-up costs and rent,” Nissley says, “and I knew James was interested in running a store, it seemed doable.”

So what’s it like to open an independent bookstore in the city of Amazon?

“Retail has taken a hit, generally, from big box stores,” says Crossley, looking relaxed in his soon-to-be store, hands clasped on the spot where the register will sit. “But bookstores are doing better than most. I’ve read that business schools are seeing bookstores as a model for smaller retail — because it’s about personal connections.” In addition, he theorizes, bookstores were some of the first businesses to have to address the impact of Amazon (since the company started as an online bookstore), so they’ve had more time to figure out how to succeed.

Crossley notes another factor Amazon can’t replicate: “Around here, people really like their little neighborhood stores.”

Madison Books — before the grand opening. (Photo by Matt M. McKnight/Crosscut)

In this case, “little” is an understatement. Madison Books is minuscule — at 400 square feet, it’s about the size of an old-school barber shop, and one-third the size of sister store Phinney Books. But the volume is used efficiently, with sleek steel shelving lining the walls almost to the ceiling. “I don’t like to think about the square footage,” Crossley says with a smile. He prefers to think in terms of limitless possibilities.

Unlike 67 Books, the (short-lived) 1990s Seattle bookstore that sold exactly that number of titles, or Morioka Shoten, the decidedly minimalist Tokyo bookstore that sells just one book at a time, Madison Books will have a wide, if tightly packed, selection. “We’ll have fiction, nonfiction, children’s books, cooking, sci-fi, mystery, gardening, science, nature, politics, business,” Crossley says, sounding like the list could go on.

But with space at a premium, the challenge is how many titles to feature in each genre. Crossley says he learned a lot about the store’s capacity when he opened a pop-up prototype in the raw space for two weeks over Christmas. He says he felt reassured when he realized, “I could see people browsing.” He understood such behavior is only possible when there’s a large enough selection.

As for the criteria as to what gets stocked: “It’s more art than science,” Crossley says. Selections will be made in part by “what I find interesting,” he says, and in part by “neighborhood purchase patterns.”