Andy Warhol famously said that one day, everyone would be famous for fifteen minutes, but 27 year-old Florida PR professional Taylor Chapman managed the feat in just over eight minutes. Disgruntled about the service she had received the night before, Chapman went back to her favorite Dunkin Donuts, armed with a camera phone and a whole mess of cusswords, to demand the free order she was owed. She then posted the rant, in which she refers to an employee as a “complete c*nt-sand-nigging whore,” to Youtube, where it has gone viral.

The video itself is epic, as Chapman explains to the extremely polite clerk that she is owed a free order because the night shift didn’t give her a receipt, and refused to make good on the offer of a free order if no receipt is given. Over the course of 8 minutes, Chapman devolves into ever-ruder language, continuously promises to post the video all over the internet, and engages a reluctant customer on the subject. At one point, she tells the customer that she knows the order she’s picking up will likely be defiled with bodily secretions, but explains that she’ll be giving it to her boyfriend, anyway.

Seriously, do not skip an instant of the video, because it just gets more awkward and funny, and then not funny at the end, when she confronts the clerk from the night before and calls her a “sand-n*gger” to her face, throwing in a reference to the World Trade Center bombing for bad measure. After that, Chapman once again promises to post the video online, where she says she hopes it gets “a million hits.”

For fans of poetic justice, the clip is well on its way to that total, and as Chapman eerily says at the 5:30 mark, “There are no take-backs in life.”





What makes this story really epic is that Taylor Chapman works for an SEO company called Power Sales Team, as a “video spokesperson.” The company makes promotional videos for local businesses, like this one, which stars Taylor Chapman and rapper Ludacris:





From the sounds of her latest work, Chapmen should have followed Luda’s advice.

The Smoking Gun identified the saintly clerk in the video as Abid Adar, and the woman who initially served Chapman only as Nithi. Abid told TSG that he hasn’t seen the video yet:

Adar told TSG that while he was aware of the video Chapman shot–and later posted online–he had not viewed it. He learned of the video’s existence when a former coworker of Chapman’s (who had seen the video on her Facebook page) called Dunkin’ Donuts and “apologized for her behavior.” The teenager, who said he had never encountered a customer as belligerent as Chapman, began frequenting Dunkin’ Donuts about three years ago, when he would help out his mother, who worked at the eatery. In the fall, Adar–who wants to be a doctor–begins attending Florida Atlantic University in Fort Lauderdale.

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