24. Walmart*

Experience: No. 23

Customer Service: No. 23 (tied with Vons)

Trust: No. 24

Forgiveness: No. 23

*The Fiscal Times created its own ranking of US supermarkets based on consumer responses to the Temkin Group’s experience, customer service, trust and forgiveness ratings for 2016. TFT weighted experience and customer service more heavily than trust and forgiveness.