Had an issue

Got the product in a nice official microsoft Xbox one elite controller box with all components I would expect to get in the original packaging. the only issue I had after spending so much money was the fact that when pressing the down direction on the D-pad, it wouldn't click as it should in all directions when pressing the D-pad. the down arrow still worked when pressed harder than it should need to be pressed. The end result was me having to buy a tool kit to pull apart the controller and thankfully solve the problem which was a piece of metal (a part of the controller) bent under the down directional button of the D-pad. just a warning, not everyone will be able to assist themself if a problem arises

Verified purchase: No