Upset about the announcement that Epcot’s Impressions de France will be shown only from 7:30 p.m. until 9:00 p.m.? You’re not alone. While many of the changes to Epcot are exciting, some are disappointing to longtime fans. Shoving Impressions de France into a time slot where people are dining and claiming space for fireworks raises fears that Impressions de France is headed to the dustbin.

#GardezImpressions de France!

It doesn’t have to be this way. We are the park guests that Walt Disney World aims to please. Walt Disney World management doesn’t want guests to be unhappy because unhappy guests don’t return very often (if at all). So, we need to make our feelings known.

While Twitter and Facebook are good ways to spread information (including links to this site—hint hint), they are not good ways to get our voices heard. The only way to really be effective is to make noise where Walt Disney World management cannot ignore it: right in their own offices.

So here’s what we need to do. We need to make phone calls and talk to a person in Guest Relations. We need to write letters—sent in envelopes that someone actually has to open. People who take the time to make a call and write letters will make a bigger impact than people who merely retweet or repost something. It’s too easy for a cynical manager somewhere to say, “wow…that’s real commitment to the cause, hitting ‘retweet.'” If fixing this problem is really important to you, then join me and let’s start flooding Walt Disney World with calls and letters.

Remember to be polite when communicating with Cast Members. They don’t make the decisions, they just listen and report up the chain of command. In addition, no one ever changes his or her mind because they were yelled at. We want to convey our disappointment, our worries, and our hopes.

Here are some “talking points” for you to consider

Impressions de France is a longtime favorite of yours/your family.

You are excited to hear that the film has been upgraded to 4K quality, and can’t wait to see it.

You are disappointed that it’s being shown during a rather short window each day.

You are concerned that other obligations, such as dining, will make it hard for you to see the show.

The 7:30 to 9:00 window may make it hard for families with younger children to enjoy the show.

You are concerned that the limited availability will make it harder for guests to rediscover the beautiful film—or to discover it for the very first time.

You are/were looking forward to introducing it to someone for the first time, but may not be able to.

You are concerned that the limited availability will cause low attendance and send the wrong message about how important Impressions de France is to Epcot.

You are hopeful that WDW will reconsider its decision and make the film available in the daytime hours as well so that more people will be able to enjoy it.

Here’s the relevant contact information:

Walt Disney World Guest Relations

P.O. Box 10,000

Lake Buena Vista, FL 32830-1000



(407) 939-2273 (be ready for the inevitable voice mail menu, but be patient and persistent)

If you’re at Walt Disney World, stop at Guest Relations and tell them how you feel, using the talking points above.

We may not be able to return EPCOT to its 1982 state, but we can save Impressions de France.

#GardezImpressions

Photo credit: HarshLight via a Creative Commons license