GENERAL

-------------

All items ship via USPS.



Shipping costs are determined by size + weight of package + proximity to us.



Orders will ship either First Class Mail or Priority Mail.

We have expedited shipping options available at checkout.

Express mail will require a signature upon delivery unless waiver is requested prior to shipment.



SHIPPING TIMES

-------------------------------

We normally ship orders Tuesday, Thursday, and Saturday.



Items are typically ready to ship within 1-3 business days after purchase except during holidays.



TRACKING + INSURANCE

----------------------------------

All orders will come with a tracking number that will be messaged to the buyer at the time of shipment.



Insurance IS included with all orders at no additional charge at the time of purchase.



DELIVERY + SIGNATURE CONFIRMATION

-------------------------------------------------------

Delivery confirmation is included with all orders.



Signature confirmation is available and can be added for a nominal fee or may be required on certain high priced or super rare items which will be noted in the listing. Please message shop before purchasing if you would like to add signature confirmation.



☞ We recommend signature confirmations if you order an item high in value, live in an apartment/shared building, order large item that can not be expected to fit in your mailbox, have had packages previously stolen, expect turbulent weather, or have had any previous issues with your mail being properly or safely delivered.



COMBINED SHIPPING

------------------------------

If you plan to purchase multiple items, message the shop before submitting payment for reduced shipping cost estimate.



☞ Multiple item purchases must be purchased as one order

☞ Separate orders can not be combined- this is due to shipping/insurance reasons



EXPEDITED SHIPPING

------------------------------

Domestic- USA Expedited shipping methods can be purchased for an additional cost. Message the shop before submitting payment for rushed shipping cost estimates.



☞ We are NOT responsible for any delays in transit - this is beyond our control.



☞ We no longer offer Expedited International shipping - estimated international shipping times have proven unreliable.



LOSS / DAMAGE

----------------------

The shop is not responsible for any items lost or damaged during shipment. If an item is lost or damaged, buyer must contact the USPS. However, please contact us if you suspect your parcel may be lost so that we may be proactive in helping you with the claim process.



☞ All buyers will be required to fill out lost parcel claim when filed and to complete other necessary paperwork/online affidavit from the shipping insurance company to confirm the lost parcel claim is honest & truthful.

☞ Domestic claims can only be made after 20 days have elapsed since the time of shipment

☞ International claims can only be made after 40 days have elapsed since the time of shipment



ADDRESS

-------------

The shop is not responsible for any orders that are shipped to the wrong address + will not refund payment.

☞ Please make sure to have the correct address on file with Etsy at the time of purchase. This is the address the order will be shipped to.

☞ If an order is returned to sender by the Post Office for errors with the shipping address, the buyer must send payment to re-ship the order.



INTERNATIONAL

----------------------

**DUE TO COVID-19 WE ARE NOT CURRENTLY OFFERING INTERNATIONAL SHIPPING**

☞ International customers are responsible for all fees and taxes imposed by their country.

☞ The shop is not responsible for any delays due to customs.

☞ Do not ask the shop to alter the order's value on customs forms as it is against the law and will not be done for any reason.



RETURNED PACKAGES

-------------------------------

☞ All buyers must track their orders

☞ Shop is not responsible for any packages sent back for any reason.

☞ Buyers must contact USPS if their item has not been delivered.

☞ If an item has been marked "returned", the buyer must contact the shop ASAP.

☞ If an item is returned to us for any reason, the buyer must send payment for re-shipment.

☞ If an order has been returned by the P.O. and no contact has been made by the buyer to the shop within 30 days, the item will be donated or re-listed without refund.