Christmas is over so it’s time to take down your Christmas tree… or return it to the shop that sold it to you? A woman has decided to do just that. On the 4th of January, she demanded Costo a refund because her Christmas tree “is dead” and one eye-witness has documented the entire thing. After he shared the ridiculous story on the internet, people can’t make up their minds if the shot responded accordingly or if they’re totally nuts.

To give you some background, Costco Wholesale Corporation, trading as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs. As of 2015, Costco was the second largest retailer in the world (after Walmart), and it guarantees almost all of their products with a full refund. Whether she really needed the money or because of some other reason, scroll down to read how the customer tried to abuse Costco’s refund policy and let us know what you think about it in the comments.

More info: Facebook

Some people couldn’t believe what they’ve seen

But some witnesses confirmed stories like these are legit