Riders will be expected to arrive fully masked to check-in at our Front Desk, which is separate from our spin room. Once checked in, riders may remove their mask upon entry, leaving their masks in their bag so as not to contaminate common surfaces, and head directly to their bike. In accordance with Ottawa Public Health, the mandatory mask rule is waived while actively engaging in an athletic or fitness activity. Riders who wish to wear one are, of course, free to do so.

Doors open and check-in begins 15 minutes prior to the start of class. Riders must wait outside or in their vehicles until this time. At check-in, riders should commit their bike number to memory, follow the floor markers to drop off their belongings and immediately go to their bike. Riders will be unable to wander around during this time and must remain clipped into their bike at all times.

If you require assistance with your set-up, you will be asked to stand beside your bike with your hand raised. A staff member will be along shortly to assist you.

The studio closes 5 minutes after class. When the ride concludes, riders must exit immediately, stopping only to pick up their belongings before exiting the building.