

TSI Andre

Premium Member

join:2008-06-03

Chatham, ON 1 recommendation TSI Andre Premium Member Cable Outages Hey guys,



We just lost half of our bandwidth to Rogers due to an outage. Our links are still up so it seems to be on their side. Our NOC team is getting in touch with Rogers as we speak.



Since it's on the back end, all coverage areas may be affected.



We hope to have an eta/further details soon.



Andre



DavePC

join:2013-08-18

Scarborough, ON DavePC Member



»[rCable] Interconnection issue



*appears to be rCable wide Can verify, probably for all TPIA's*, same issue on Start.*appears to be rCable wide



TSI Andre

Premium Member

join:2008-06-03

Chatham, ON TSI Andre Premium Member Our phones are lighting up like crazy. If your internet just started to act up, please wait for more details before calling.



Thanks,



Andre



metalhawk

join:2007-02-06

Nepean, ON metalhawk to TSI Andre

Member to TSI Andre

Indeed. Major issues here on Fallowfield. On and off whether the interwebs work. Thanks for the heads up. I can stop tinkering trying to figure out if the issue is on my side.

monsoon66

join:2007-01-13

Toronto, ON 2 recommendations monsoon66 to TSI Andre

Member to TSI Andre

Maybe some doofus at Rogers flicked off a switch for earth hour.

yunners

join:2013-04-13

North York, ON yunners to TSI Andre

Member to TSI Andre

Yup. On and off here in North York (York Mills POI).



All support phone lines are down, extensions unreachable.



Hope it's fixed soon was in a middle of research.



Cheers.

e771

join:2011-11-17

ma4 2x8 e771 to TSI Andre

Member to TSI Andre

ya noticed speed is super slow about half hour ago, live on Eglinton Ave east and Victoria park.

mikee

join:2012-12-21

Gloucester, ON 2 recommendations mikee to monsoon66

Member to monsoon66

earth hour? XD? wtf is that LOL... my internet needs are more important

technik0

join:2008-01-09

Guelph, ON technik0 to TSI Andre

Member to TSI Andre

Thanks for update. I was considering calling but suspected a wider failure. Will hang tight for the moment



TLS2000

Premium Member

join:2004-02-24 TLS2000 to TSI Andre

Premium Member to TSI Andre

Thanks for the update. I had to switch to Google's DNS servers to even get a semi-usable connection. Even with that it's barely working.

tedrampart

join:2011-12-13

London, ON tedrampart to TSI Andre

Member to TSI Andre

Yup, down here in london too.. I'll keep checking here via mobile for updates.. Let's hope it's a quick fix....



Newfie

join:2001-05-08

Toronto, ON Newfie to TSI Andre

Member to TSI Andre

Might I recommend communicating the outages to twitter? Seems like TekSavvy is trending right now.....

can00k

join:2003-07-05

London, ON can00k to TSI Andre

Member to TSI Andre

Thanks for the quick update.



I really wish there was a way to get reimbursement from Rogers when they do stuff like this.

graniterock

Premium Member

join:2003-03-14

London, ON graniterock to Okers

Premium Member to Okers

Weird.... I'm getting at least partial connectivity. But some of my games aren't responding here in London.

Sketter

join:2010-10-18

Toronto, ON Sketter to TSI Andre

Member to TSI Andre

Do you guys have a twitter handle?



Those that dont know about these forums would probably like the twitter thing.

Kokuei

join:2010-03-23 Kokuei to TSI Andre

Member to TSI Andre

Mcnicoll - Partial service. Some stuff loads slow but most eventually loads. Online gaming not possible and watching stream's on twitch not possible. I can go on reddit and look at cat pictures just fine.



Leathal

Premium Member

join:2002-02-09

Richmond Hill, ON Leathal to can00k

Premium Member to can00k

Who says that Rogers did anything intentionally? Someone on their end could have failed or they might have been been changing something knocked the power lose or a cable lose out. Who knows.

Sketter

join:2010-10-18

Toronto, ON Sketter Member Thats exactly what i was doing

Pharaoh11

join:2011-02-01

Toronto, ON Pharaoh11 to TSI Andre

Member to TSI Andre

This is like being on dialup ouch.

can00k

join:2003-07-05

London, ON 250.5 19.7

can00k to Leathal

Member to Leathal

I never said they did anything intentionally. But if they knock out TPIA customers there should be some sort of repercussions. It's not like the other companies can do anything about it, but they could surely lose business. Are Rogers customers down too?

ASharp

join:2001-08-08

Scarborough, ON 553.2 265.2

ASharp to Leathal

Member to Leathal

said by Leathal: Partial service in Scarborough, Kennedy and the 401. Diablo 3 keeps cutting disconnecting still! LOL That's actually how I found out too, haha.