What is a workforce management system? A workforce management system refers to software that helps a business run an efficient team of engaged employees, while staying on the right side of employment laws. With a top workforce management system, managers can create rotas in minutes, record exact staff work hours for perfect payroll, and give employees the tools they need to manage their work lives.

What are workforce management tools? When we talk about workforce management tools, we’re referring to a range of features that sit within the Swiss Army knife of a workforce management system. This starts with fundamentals like demand planning, employee scheduling, and accurate time tracking for spot on timesheets and payroll. But it goes far beyond that.



A complete workforce management solution like Deputy helps employees swap shifts when something comes up, stay on top of their work tasks, and communicate effectively with the rest of the team. It also gives them the tools to manage their own availability and leave without the back and forth with management.

How does your workforce management system adapt to change? Deputy is constantly evolving with the times to help businesses stay efficient, manage legal compliance, and keep their employees happy. How? We listen. We’re always gathering feedback from businesses, employees, and regulators to build new functions and meet changing needs. It’s what we do.

What is workforce planning? Workforce planning is all about putting the right employees in the right place, at the right time, to achieve your current and future goals.



Workforce planning starts with forecasting labour demand, i.e. how many employees you’ll need to serve customers, what qualifications they should have, and when you need them. It involves identifying your current workforce’s ability to meet that demand, as well as any gaps that need to be filled through effective hiring and employee training.



Workforce management software is a key tool for this process. It doesn’t just help a business build accurate demand forecasts: it helps them put their plan into action with quick, intelligent scheduling.

What are the benefits of workforce planning? Workforce planning keeps your business efficient, competitive, and thriving. It helps you adapt to the ever changing needs of your customers and deliver the best possible service, while reducing unnecessary costs. It also helps managers avoid the stress of chaotic last-minute staffing decisions. What’s not to love?

What is workforce management forecasting? Workforce forecasting is a crucial part of workforce planning. It’s also a key feature of any great workforce management system. The short answer is, it involves predicting your staffing needs to meet demand at any given time. This helps you deliver the best service to your customer and avoid costly overstaffing or unneeded overtime.



The longer answer? It involves taking into account a range of demand signals like historical sales data and foot traffic, the weather, and major events to forecast labour demand in the future. This helps you create a work rota with staff coverage and operating costs at the best possible level. Workforce management software can do this with minimum fuss and maximum accuracy for the best result.