NZXT.com Store Returns, Exchange, Parts Policy

Eligible products qualify for a full refund or exchange only with an authorized RMA number and the item is returned to the NZXT.com Store inventory within 30 days of purchase. Returns are not allowed beyond 30 days of the purchase date. The NZXT.com Store reserves the right to deny any return or exchange. Refunds will be credited to the original method of payment. To initiate a return, simply submit a request at support@nzxt.com. If you are purchasing any items that are discontinued, please be aware that we may no longer carry parts for those items. We apologize for the inconvenience. They will come as is. If you have issues upon receiving your case, please contact us as soon as possible.