We charge a $399 RAID base price, plus a per media charge starting at $99 per drive that needs to be worked on. Additional costs may apply for large-capacity drives or advanced failures. See our pricing page for more details.

For our standard service, the turnaround time is approximately 10-14 days. We also offer multiple expedited and emergency options, including service as quick as 24 hours, for an additional cost. Ask a service representative at 1-800-573-4909, ext. 301.

With our standard service, there is no fee until your data is successfully recovered. (Expedited and emergency service may require an upfront deposit.) You will get the chance to review your recovered data before payment is required.

For our standard service, if your data is not recoverable you will owe nothing for the diagnostics and service. We will either return the media to you or, if you prefer, securely dispose of it.