baller16 said: Hi,



I received my first luxire shirt a couple of days ago and unfortunately the fit is terrible...your algorithm added waaaaaaay to many inches to my (correct) measurements especially at the waist...even the sleeves are 1 inch longer than I ordered. I contacted your customer service and they replied that the shirt was not made incorrectly and I would have to pay for shipping the shirt back to India where it could be altered....then I would have to pay again for shipping the shirt back to my country...



You´ve got to be kidding me....I did nothing wrong. Based on which criteria will you alter the shirt? What if it still does not fit? I wished I had never ordered a shirt at your company....



Please help! Click to expand...

Iterate and Improve upon your best fitting garment

All, let’s not be too harsh to a newb. Online MTM (and even in-person MTM and bespoke) are definitely a journey with its trials and tribulations. It’s definitely been the case for myself.I think coming in as newb to SF you finally realize why clothes don’t quite look or feel right off the rack and you journey in here and read-up on vendors like Luxire or Indochino and believe they are your savior to a well fitting and great looking wardrobe at a reasonable price. It’s got to be better than OTR/RTW right? Well, not always and quite often even worse on your first (or even first couple) of attempts.There are probably a couple of major reasons for this:Without having any basis to from your opinions on (like a good fitting OTR suit or shirt) you are left guessing what fit/style best fits your needs and body type. Or you are just left with the tailor/MTM vendor guessing. I remember one of my first MTM commission with a tailor in Thailand and though he got my suit fitted pretty good, my shirts were not the case. It was probably their assumption that I preferred a more relaxed fit shirt. That’s probably what happen with this poster.I kept banging my head against the wall with this when I dove into MTM with IndoChino, Thick As Thieves, TailorStore, as well as local MTM. I assumed that one of them will take my body measurements and get the final fit “right”. I assumed the one that got the best fit was the best vendor. That may or may not be the case, as it’s really based on which vendors assumption on how to build a garment based on body measurements that most aligned with my expectations. And in that case it’s pretty much a crapshoot. One customer might prefer a tighter fit vs. another that prefers a more relaxed fit, etc. For me “none of the vendors nailed it, but I ended up liking one aspect of one vendors garment and another aspect from the other vendors. To further with another example, my first order from Indochino, my suit as totally off and required a remake, but my shirt they basically nailed it. I still use it today as reference shirt for other vendors to “copy”.Which hopefully brings us to the solution or remedy:Don’t use body measurements, use measurements of your best fitting garment instead as other have suggested above. Even better send in your best fitting garment to have the vendor copy exactly or with specific tweaks like add 1” of length or make collar band ¼” shorter. Luckily vendors like Luxire allow you to do both and unlike other vendors they provide you with pretty much free reign on any number of tweaks and customizations you might want to do with both style and fit. Other vendors such as Indochino have recently moved to garment measurements and digital cutting once you’ve made your first piece with them, so there’s basically no doubt that when you ask for -1” off sleeves that exactly what you’ll get.For the newb in question here, please post some fit pics as well as the garment measurement of your shirt and the SF members here will provide some good guidance on how to improve upon things for your next order.For me I will be placing my first order with Luxire this week and for one shirt and one pants to start. I will be sending samples for both and both came from other different vendors that were iterative pieces themselves.End of the day it is an iterative process and seldom anybody gets it right the first time around. If you do, then consider yourself extremely lucky.