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The Joint Personnel Support Unit is an umbrella unit for 24 Integrated Personnel Support Centres across Canada and was created to offer programs to support and enable mentally and physically injured troops to resume their military careers or more commonly, to make a gradual transition into the civilian world with sellable skills.

It has been facing numerous problems over the years, with a shortage of staff and a revolving door for commanding officers.

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Barry Westholm, a retired sergeant major who resigned from his position in the JPSU to protest the poor state of affairs in the unit, recently pointed this out in an email:

“Not so long ago the JPSU public phone list included the names and positions of the people who filled the various positions at the different levels (Commanding Officer at HQ down to Platoon Commander and Service Manager at the IPSCs) which makes sense.

I visit this list from time-to-time because it was usually woefully out-of-date and I thought it a litmus test of the health of the unit. It looks like they (the JPSU) were also having a hard time with it as they removed all the names, positions and the JPSU Regional Headquarters element all together.