Original review: Jan. 28, 2020

Recently I ordered some lash primer from a friend of mine who works for Younique. When I got my order my friend had ordered 10 boxes rather than 1 box of the lash primer. To no one's surprise, I was extremely upset at her for this. I got Youniques number from her and gave them a call to get a refund on the extra lash primer. The gal who helped me out listened kindly to my story and then put me on hold for a minute while she asked her supervisor what to do. I was grateful this girl wanted to be on my side rather than fight me. She came back and told me that they would refund my money for the extra product and they apologized for the mistake that my friend made. I was impressed that a company like this would take responsibility for something they had no control over. Needless to say, they earned a customer because of their kindness towards me.