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I just tuned into a conversation about antivirus﻿ and was reading through the feedback:

﻿﻿It wasn't the question that made me write this up, but the response of one of the vendors mentioned in the conversation. . . Richard, from Webroot (which was mentioned by others in the conversation), called on (and "tagged" Matt, from Symantec to encourage him to join the conversation as well (given that Symantec was the other option mentioned).



It was a total rockstar move by Richard, who likely knew that someone from Symantec would be chiming in soon. Matt jumped in with his own "rockstar" entry:

Honestly, this was a textbook example of how, as vendors, we can add value and benefit the community without turning it into a territorial death match or an advertorial. Basically, we can show we're here and listening if they need us.

Just wanted to highlight something done right, since so many of us want to do better!