Although they exist in the minority, there are still many players who are being excluded from AW season rewards through no fault of their own.



These players joined a new alliance with enough time to complete 5 wars (which would have made them eligible for season rewards), but were left unable to participate in a single war due to the recurring enlistment bug.



As stated by Kabam, you are only able to claim the ‘early’ season rewards if you have taken part in at least one war with your current alliance. Consequently these players will be losing out on season rewards completely, despite only being victims of bugs and unlucky timing.



Are these players just going to get the short end of the stick without any acknowledgement at all from the Kabam team?



I understand that it would be impossible to differentiate between new alliance members who (in a bug-free world) would have gone on to complete 5 wars, and those who would not have. However, I do feel that such a wide-reaching problem with such an integral part of the game should warrant an equally wide-reaching solution, one that is as inclusive as possible, even if that means “overcompensating”.



I know some of you will disagree with this - that’s completely fine. I just wanted to express the views of a seemingly overlooked portion of the playerbase, and would appreciate a response or even just a simple acknowledgement from the Kabam team regarding these players and their current predicament. Thank you.

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