NEWS FEATURE: The four players took part in an event at the Santiago Bernabeu in which they spoke to supporters from around the world and relived their finest moments at the club

Sergio Ramos and Javier Hernandez lightened the dark mood in a tough week for Real Madrid as they connected with supporters of the Spanish side from across the planet on Thursday and vowed: "We want to make you proud!"Madrid lost their lead in La Liga after a defeat at Athletic Club last weekend and only scraped through to the last eight of the Champions League after they were beaten 4-3 at home by Schalke on Tuesday night.But Bale, Marcelo, Ramos and Chicharito were in good spirits at a Microsoft event at the Santiago Bernabeu on Thursday as they connected with fans from all over the world and relived their greatest moments in the famous white shirt."The most important thing in football is practice," Bale told a fan in Australia via Skype. "To train every day, work hard, all the commitment to practicing pays off on the pitch. The more you practice the better you get.And he added: "Football is a big part of all of our lives. We have the chance to make history, win trophies and make all of our fans proud. That is our goal."

Back in fashion | It was a happier return to the Bernabeu after the players were booed on Tuesday

Madrid face Barca at Camp Nou in a crucial clash on March 22 and the Welshman admits he still treasures the memory of his winner in the final of the sides' Copa del Rey final meeting last season.

"It was an amazing day," he said. "For any player to score a winning goal in a final, it is something you dream about as a boy and something I will remember for the rest of my life."



Ramos, who is closing in on a return from injury and could come back on Sunday against Levante, looked back on his own finest moment as a Madrid player - the dramatic late leveller that forced extra-time in Lisbon last season as Real overcame city rivals Atletico to claim their 10th European Cup: La Decima.



"It was a unique and unforgettable moment," he said. "Our dreams of winning seemed shattered so the joy that came with that goal - it was so special. We worked for so many years, it was a unique feeling and I felt like the Champions League owed me something personally. Thankfully I was able to score that goal and share it with all the Madridistas. It was unforgettable."



And he told another fan via Skype: "That was clearly my most important goal, but there have been some other very emotional ones as well. The goal in Munich, in the Champions League semi-finals, was also unforgettable. So was the one against Dortmund in 2012-13 - even though we ended up getting knocked out. We recovered out fighting spirit in that game."



The four players spoke with fans from all over the world at Thursday's event

For his part, Marcelo was asked to discuss his greatest memory in eight years at the club and said his arrival as an 18-year-old in 2007 was the realisation of a dream from which he has yet to wake up.

"My most special moment was what I felt when I first arrived. I fulfilled a dream, to be able to play for the greatest club in the world and to still be here eight years later, that is a huge thing for me and my family.



"I still remember the first time I stepped out on the pitch at the Bernabeu. It was a spectacular moment - from another world."



And the Brazil full-back says he shows so much passion on the pitch because playing for Madrid and Brazil is a privilege many others would like to have.



"I am at the best club in the world and so many players would love to be here, so I give everything for this shirt - for Brazil as well. I live to wear those shirts and that is why I always try to play with maximum passion and feeling."



| The players take a picture with the fans on screen

And Chicharito, despite his lack of opportunities in 2014-15, says he will continue to give his all in the remainder of his loan spell at Real.

"What this club gives you is an amazing experience and I am trying my best to enjoy it," he said. "It is so special and I will continue to give everything I have for this shirt."



On the Madrid fans, he added: "Their support is fundamental. They are demanding and that helps us to be better."



Those supporters showed their frustration on Tuesday night with boos at the final whistle as Madrid lost to Schalke and almost crashed out of the Champions League.



But Marcelo said: "They are the best fans in the world."



Now, after a difficult few weeks for the club, the players will look to repay those fans with some improved performances on the pitch.