CLEVELAND, Ohio -- Judy Krueger is a 70-year-old widow whose husband died about 15 years ago.

She was on a flight from Salt Lake City to Cleveland.

"Across the aisle from me was a very large man," she emailed.

The man was talking to someone else, and it was apparent the man played for the Cleveland Browns.

When they landed in Cleveland, several people asked the man, "Did you hear Josh Gordon isn't coming to training camp?"

The man had not heard the news.

Krueger wanted to get his autograph for her 11-year-old grandson. She asked him to sign something.

"Let's do something better," he said. "Let's take a photo!"

They did just that. He also signed a card.

"That's when I learned his name -- Nate Orchard," she wrote.

Orchard is a backup defensive lineman. He was drafted out of Utah in 2015.

"We all began to walk together to baggage claim," she wrote. "I was traveling alone and Nate said, 'Let me carry your bag.'"

Krueger refused. She didn't want to impose.

"But he insisted," she wrote. "He carried my pink-flowered carry-on bag through the airport! Other fans approached him and he was very nice and very pleasant. He answered everyone's questions, including mine."

Krueger said they approached the escalators going down to the baggage claim area. She doesn't like escalators, and said she'd take the bag and ride down the elevator.

"No way," said Orchard. "I've got you."

They waited for the bags together. Orchard's came out first. He insisted on also waiting for her bags.

"Then he made sure my daughter was outside to pick me up," she wrote.

Krueger was overwhelmed by Orchard's kindness.

"In the 15 years since my husband died, no one has ever offered to help me with a bag," she wrote. "I have struggled through a lot of airports and no one has ever even noticed or offered to help.

"Nate Orchard had no cameras watching. He had no reason to be kind to an almost 70 year old woman....but he took the time to be helpful, patient, kind.

"He asked me about my family and answered my questions about his. I told him that my grandkids call me Jammer... and he said, 'tell them they have the greatest Jammer in the world!'"

Then Krueger concluded: "Nate Orchard gives me faith that there are good guys in the NFL ... and in the world. He is a real role model for my grandsons and kids all over."