"He helped us get off the plane and led us to the next gate with Caroline in hand," Rudeen wrote. "If that wasn't enough, he changed his seat on the next flight to sit in our row to help us. This guy, Todd, showed me kindness and compassion that I've never known from another person. His wife, he said, had a similar experience when their two boys were young and a stranger showed her the same kindness. I am blown away by God's hand in this because we could have been placed next to anyone, but we were seated next to one of the nicest men I have ever met in my life."