TAMPA, Fla. (WFLA) – A Florida man wants policies reviewed after an embarrassing incident at Busch Gardens.

Shane Moore and his friends were at the park Sunday when he tried to get on Gwazi Gliders, a children’s ride, with a friend’s daughter who was scared.

Moore is 3 feet 9 inches tall – or 45 inches total. The Busch Gardens’ website states you have to be under 56 inches to ride.

According to Moore, he was told he could not ride the ride because he was an adult and not a child.

Moore said the ride rules stated nothing about age, only height.

Moore and friends complained to another park worker who said he was allowed on the ride.

Cell phone video of the encounter was posted to social media and is now going viral.

Moore says he hopes Busch Gardens updates the policies so this doesn’t happen to another family.

WRIC sister station WFLA has reached out to Busch Gardens for a comment. A representative with the company acknowledged they received the inquiry into the matter and will respond accordingly.