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Job Description

Great Lakes Brewery (GLB) is seeking a skilled, enthusiastic and hardworking craft beer lover to join our growing team in a retail capacity. The primary focus of this position but not exclusively is customer relations at our brewery based retail store. The position is extremely engaging and very social in nature so the successful candidate must be outgoing in order to create and maintain a friendly, caring and exciting retail experience. This is more than just retail!

Responsibilities will include

– Greeting and interacting with customers; providing the superior customer service GLB is known for

– Engage customers though tastings to provide product knowledge to assist in the sale of our brands

– Handle all cash/debit and credit transactions

– Answer phones to help with customer inquiries for both retail and licensee trade

– Maintain appearance of the store: including but not limited to the stocking of shelves and fridges

– Ensure responsible service of alcohol under Smart Serve guidelines at all times

– Stay educated on GLB products both current and upcoming and share this knowledge enthusiastically

Requirements:

– Passion for all things Craft Beer

– Smart Serve Certified

– Minimum High School diploma

– Ability to work alone or in a team environment

– Basic computer knowledge (MS Outlook, Word, Excel, etc.)

– Retail or Bartending experience is preferred

– Must be able to lift up to 50 pounds

– 18 years or older

Here at GLB we hold ourselves to the highest standards in both our passion for beer and customer service. If you feel like you are the right match for this position please send a CV and cover letter to [email protected] om

Please note – Only candidates selected for an interview will be contacted by Great Lakes Brewery.