Orders at LELO.com typically arrive within 3-5 working days via express carriers such as UPS/DHL/Fedex (and sometimes USPS for US deliveries). All products are discreetly packaged with no direct mention of the nature of the products inside.

The LELO website uses 128-bit encryption to protect all personal information you may submit online.

To safeguard your security, LELO does not store any credit card details.

LELO will never disclose, sell or transfer any personal information provided by our clients to a third party, except as might be required by law.