A 24-year-old businessman who ordered a Canon DSLR camera on ecommerce giant Flipkart's portal got a shock of his life when he received a parcel containing a stone and dud cameras. Unable to get any relief from the customer care service of the e-tailer, the victim has lodged a complaint with police.

TOI

The victim, Vinay, a resident of Mamata Nagar Colony in Nagole and runs a factory manufacturing rice mill machinery, is a digital photography enthusiast.

On September 4, Vinay had placed an order for Canon digital camera (Canon EOS 700D) on Flipkart by paying Rs 41,000 through credit card.

“On September 5 evening, Vinay received a parcel through a delivery executive. Vinay opened the parcel and found a stone along with two compact dummy cameras sold as child toys instead of the Canon DSLR camera,“ LB Nagar sub-inspector (SI) K Saidulu said.

BCCL/Representational Image

Vinay immediately contacted the customer care of Flipkart to report the fraud. “After verifying the database, the customer service staff told Vinay that their records clearly indicate that genuine Canon DSLR camera was shipped to Vinay's address. Vinay then contacted the delivery executive and he told him that he did not open the parcel,“ the SI said.

Unable to get a refund or a new camera, Vinay lodged a complaint with the LB Nagar police on Wednesday. “We are referring the case to Cyber Crime police of Rachakonda commissionerate,“ the SI said.