Hey guys,

Since no staff members or moderators are providing ANY assistance on this issue, I've gone ahead and made some progress on my own.



For those of you who may not be aware of which issue I am talking about it's the one where you get stuck on the spaceship loading screen after pressing "PLAY" and the loading circle just spins forever, preventing you from playing.



So after speaking with 6 different game advisors, I think I have made some good progress for us. Click the following link to see the chat log of the live chat I had with the last game advisor 10 minutes ago:



Chat log



So as you can see this will be resolved in the next 2 days. I know it's still unacceptable but, it's still good. So I guess that there is really nothing WE can do to fix this issue and it must be fixed on their end.



So guys give this post XP or rep or whatever it's called so that everyone can see it, provide the link to this page on other posts with the same or similar issues and bump this post constantly to keep it at the top. I want everyone know is having an issue like this to see it.



I really do hope that it will be fixed in the next two days and I believe it will be.



See you in-game.



- Daniel

(PC - Australia)