Introducing A Friendly Download Policy

Effective immediately!

Hello <<First Name>>, It's crazy to think X-Aviation has been in business for 10 years already, but that's the reality and time really does fly! When we first launched X-Aviation it was somewhat during the "pioneering" time of payware add-ons for X-Plane. At that time, one of the only ways to combat piracy or keep overhead costs for server bandwidth down as an e-commerce shop was to restrict download attempts. So, when we launched X-Aviation we naturally had this built into the store and it has remained a part of the system from the get-go.



We have always maintained a process of allowing our customers to click the 'Request Reset' button once the download expired to get your links refreshed, but this has understandably been less than ideal for our customers and even for us from a support load standpoint. We live in a content-driven world now, and bandwidth has become cheaper compared to 10 years ago. More importantly, we understand the sense of instant gratification the Internet brings, so having to request a reset for a download can be a real pain. It means you need to wait for one of our staff to manually verify the link and have it reset, sometimes taking a few days for that link to be refreshed.



With the above said, we have coded up a new download system for our store. Effective immediately, all aircraft and object based scenery downloads will be unlimited and without an expiry date. This policy affects all of your purchases, new and old.



We have dedicated many resources to various aspects of our products and store, but this is one area we neglected to bring up to speed until now. It's not earth-shattering news, but it should be very welcome news to you, and we sincerely hope it removes a pain point for you and your desire to have a seamless flight simulation adventure using our products.

Thank you for your past patronage, and we're looking forward to serving you more in the future!



Blue Skies,

X-Aviation.com