ABCC is now growing at an accelerating rate! Every day, we are receiving lots of inquiries on ABCC! We are very excited to serve all of you!

Although we are committed to providing you with the best customer service, we are sorry that we can’t promptly answer all your questions and doubts instantly as we are handling a significant number of requests and inquiries every day. To better assist you in kicking start your trading and exchange on ABCC, we now compiled a list of questions with answers here. Hope this will help you to begin your journey on ABCC.

How to register and activate account on abcc

Read our step-by-step guide

or watch our step-by-step video

How to verify on abcc

Verification is highly recommended for account security.

How to enable phone authentication

How to enable email authentication

Watch our step-by-step video

Now we also add Google Authentication. Below is a step-by-step guide on how to enable Google Authentication.

How to enable Google Authentication

If you have problem receive verification email

Make sure the email address provided for registration is correct. Check your Spam folder to see whether email from ABCC has not accidentally been filtered as spam email. Check whether the email client is connected to the network. Use mainstream email service providers (such as Gmail / Outlook / QQ) that provide stable services. Set a white list for the ABCC email address. How to create email whitelist.

If you have problem receive verification code on your phone

Make sure phone number you provided for registration is correct. If code sent out successfully, but your phone operator fails to relay this code to you, this is beyond our control and we suggest you use email verification or Google Authentication.

How to do kyc

Watch our step-by-step video

or read How to do KYC

How to deposit funds

Guide

How to withdraw funds

Guide

If you have further questions, please submit a request ticket describing your problem in details, we will assist you asap.

How to submit a request