The Phoenix Police Department has released a brand-new surveillance video featuring the shoplifting incident that led officers to hold a family and their 4-year-old child at gunpoint.

What's a brief background on the incident?

Last month, the 4-year-old child, who was with her family, walked out of a local Family Dollar store with a doll that had not been paid for. The parents claimed they were ignorant of the child carrying out the doll.

Controversy around the issue erupted after police followed them to their destination and held the family of four at gunpoint while arresting them.

In the startling video, an officer can be heard yelling, "Get your f***ing hands up!" Another one can be heard saying, "I'm gonna put a f***ing cap in your f***ing head!"

The child's parents, Dravon Ames and his pregnant fiancée, Iesha Harper, decided to sue the city of Phoenix for $10 million over the way authorities treated them, citing police brutality. They plan to sue for battery, unlawful imprisonment, false arrest, infliction of emotional distress, and violation of civil rights.

In a statement, the Phoenix Police Department said that it "takes all allegations of misconduct seriously, and for this reason, this incident is currently being investigated by the Professional Standards Bureau."

What's this new video all about?

The family's side of the story might hold some inconsistencies, according to a new video, which appears to show Ames stealing underwear while in the store.

The family has not publicly responded to the new video.

On Monday, Police Chief Jeri Williams said that her officers' actions were perhaps over the top, but insisted that the family was not as innocent as they portrayed themselves to be.

"This is more than about just about a doll. There were adults who went to that business and store, and they committed a theft," Williams said.

Previously, the family rejected an apology delivered by the police chief.

"The officers are still working. It's a slap in the face. It's like putting lemon juice on an open wound," Ames said.

"It was very terrifying for me and my children," Harper explained. "I always told my daughters to depend on the police if something's happening, but she had to find out herself that they cannot depend on the police."