(I am working at the security entrance of the airport. Baggage carts are not allowed into the gate area. I see a gentleman approaching with a cart and it doesn’t look like he is about to store it in the rack. Sure enough, he comes up to the entrance with his cart.)

Me: “I’m sorry, sir, but the cart is not allowed in the secure area. Please put it in the rack provided.”

Passenger: “Well, there’s no sign.”

(I point to one of the two signs framing our door clearly depicting a cart with a red circle and line running through it, indicating the cart was banned.)

Passenger: “Well, it’s not in English!”

Me: “Sir, it’s a pictograph. It’s supposed to be easily recognized and understood no matter what language you speak.”

Passenger: “IT’S STILL NOT IN ENGLISH!”