When I walked into the Mens Wearhouse yesterday afternoon I was not greeted nor was I asked if I needed any help. Many of the staff were just standing around talking with each other and ignoring me. So I did what any person would do is voice my concern online (because thats the new norm) and I was responded to in a very quick manner with details of what to do to explain the situation.

I got another immediate response to my email about the incident. I was completely impressed with the online customer service….the staff in the physical store could learn from the online service. So I thank you Mens Wearhouse for stepping up and providing me with great customer service! This model of service should be an industry standard!