Returns and exchanges

I gladly accept returns, exchanges, and cancellations Contact me within: 14 days of delivery Ship items back within: 30 days of delivery Request a cancellation within: 1 hour of purchase The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons) Questions about your order? Please contact me if you have any problems with your order. Returns and exchange details

Bath & Body: Returns will not be accepted for bath and body products including lip balm and lotion. If there is a quality issue the product must be inspected before a refund is approved.



Jewellery:

Refunds and replacements are given if items arrive damaged and photo proof is given. Just send The Geek Studio a message and attach a photo of the damaged item and we will refund you the full cost of the purchase or send you a new, unbroken, replacement piece.



If you are unhappy with your purchase and would like a refund then just send the item back to the return address on the envelop and send us a message. When we receive the returned item we will refund the cost of the item but not the initial shipping. Return shipping is at the cost of the customer.



Clothing:

Returns are accepted for clothing if the size doesn't fit but only if the shirt is returned, in unused condition, within 40 days of purchase. Customer will be refunded the cost of the item minus the initial shipping. Return shipping is at the cost of the customer and will not be refunded.