The Hotel is dated and in needed much improvements to the rooms / lobby / restaurants etc. The lifts are dirty, I mean really dirty!. One of the lifts has been out of order for some time. What the Hotel does not tell fee paying customers is that the Hotel currently provides accommodation to refugees - mainly African and middle east origin well in excess of 100. Lower floors are mainly used for refugees. According to the Hotel Reception Desk, this is a long term programme to house refugees until they are permanently placed. There lots of kids in this hotel from an age range of 1 to 15. A yellow school bus comes regularly to pick up kids to school. Evening meal time is hectic in the lobby and restaurant area due to free food being given to refugees. Hotel has employed a security

guard to manage the situation but no success. Although I have stayed at this Hotel few times in the past, I will not be staying no more until they sort out the cleanness of Hotel Lobby / Lifts etc. Hotel needs to be Open about housing refugees so that fee paying guests are fully aware!!

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