Rehaan Team-BHP Support



Join Date: Feb 2004 Location: Bombay Posts: 23,178 Thanked: 28,603 Times

Mumbai Police's eChallans System for Traffic Violations. EDIT: Now Maharashtra-wide Got a message saying that CCTV e-Challans were being handed out in Mumbai.

• The new CCTV cameras installed are uploading e-challans with the time & place of violation

• Photographs are included too

• Payment has to be made within 15 days of the incident (online)

• After 15 days, every additional day adds a Rs. 10 penalty

• Site: https://mahatrafficechallan.gov.in (Old Mumbai Police link no longer works) So immediately I gave it a shot to see what surprises were in store



Pretty clean & straightforward landing page:





After entering your Vehicle Number you need to send an OTP to any mobile number for verification.

(Q: Will the entered number be the one where I am notified of any future challans by SMS?)





You're shown a list of all violations, with the options of "View" and "Pay Now" for each:





Viewing the violation shows the Fee, Exact Time, Location and what the Offense was:





The first of the 2 included "Evidence" pictures is a zoomed-out shot:





With the 2nd picture being a close-up of the license plate:





Wait a second...



Let me take this moment to comment that the offense in this case was "Stopping ahead of the white line".



While I fully support this system, I think they should start with serious offenses like breaking signals, going the wrong way down 1-ways, not wearing seat-belts etc. Not focus on the ones that are let down by our infrastructure (eg. stopping behind the white line, etc).



Do note where the white line is in this case (near the red car) and where the median is (ie. the physical buffer for cross-traffic, way further ahead - beside the scooter).



I'm not being defensive here (my driver is the one pictured driving), but rather suggesting a realistic way to roll-out this system in a way that will be positively accepted & reasonable. Our infrastructure is not perfect, and having people follow what it dictates to a tee can lead to other inconveniences for the flow of traffic in our heavily congested cities.



That said, another friend got the same offense at the same signal -- so perhaps it's just this people manning this one that are over-eager to hand out e-Challans for this violation?



Anyway, I am happy to support this system, so off I went to pay the e-challan...



The "Pay Now" option asks for your License Number, but its optional! Not sure what the advantage/disadvantage of entering it would be?:





Terms & conditions:





Payment options are ccAvenue payment gateway (supports the most banks/cards, and incidentally is what we use on the Team-BHP Store too) and PayTM:





I chose PayTM. It was a breeze, and I was given a link to this receipt at the end of things:







Overall a super-easy and quick system. A+ for convenience



However:

1) There was no notification given to me that there were pending violations

2) How easily it hands out violations, and for what needs some fine tuning! So immediately I gave it a shot to see what surprises were in storePretty clean & straightforward landing page:After entering your Vehicle Number you need to send an OTP tomobile number for verification.(Q: Will the entered number be the one where I am notified of any future challans by SMS?)You're shown a list of all violations, with the options of "View" and "Pay Now" for each:Viewing the violation shows the Fee, Exact Time, Location and what the Offense was:The first of the 2 included "Evidence" pictures is a zoomed-out shot:With the 2nd picture being a close-up of the license plate:Let me take this moment to comment that the offense in this case was "Stopping ahead of the white line".While I fully support this system, I think they should start with serious offenses like breaking signals, going the wrong way down 1-ways, not wearing seat-belts etc. Not focus on the ones that are let down by our infrastructure (eg. stopping behind the white line, etc).Do note where the white line is in this case (near the red car) and where the median is (ie. the physical buffer for cross-traffic, way further ahead - beside the scooter).I'm not being defensive here (my driver is the one pictured driving), but rather suggesting a realistic way to roll-out this system in a way that will be positively accepted & reasonable. Our infrastructure is not perfect, and having people follow what it dictates to a tee can lead to other inconveniences for the flow of traffic in our heavily congested cities.That said, another friend got the same offense at the same signal -- so perhaps it's just this people manning this one that are over-eager to hand out e-Challans for this violation?The "Pay Now" option asks for your License Number, but its optional! Not sure what the advantage/disadvantage of entering it would be?:Terms & conditions:Payment options are ccAvenue payment gateway (supports the most banks/cards, and incidentally is what we use on the Team-BHP Store too) and PayTM:I chose PayTM. It was a breeze, and I was given a link to this receipt at the end of things:Overall a super-easy and quick system. A+ for convenienceHowever:1) There was no notification given to me that there were pending violations2) How easily it hands out violations, and forneeds some fine tuning! Last edited by Rehaan : 5th July 2019 at 14:34 . Reason: Updating URL