The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these issues are related to the OrbiOS 2.1.1 firmware. We are actively working to address these issues, and expect to fix them with a firmware upgrade soon. In the meantime, we’re temporarily suspending auto-upgrading users to OrbiOS 2.1.1.

While we work through some of the issues, we’re releasing a new Beta firmware (2.1.2), which contains:

Support for LED control & scheduling for Orbi Outdoor Satellite (RBS50Y)

Fixes high CPU utilization on Orbi Router, which could be causing other issues

Fixes the Attached Devices UI showing all devices connecting to the Orbi Router

The Beta firmware 2.1.2 files can be obtained from here:

RBR50: http://files.netgear-support.com/go/?a=d&i=n2X2ARvI7o

RBS50: http://files.netgear-support.com/go/?a=d&i=yBsnhHaBiw

RBR40: http://files.netgear-support.com/go/?a=d&i=8xFS1yg8fn

RBS40: http://files.netgear-support.com/go/?a=d&i=Hu3hbx814i

RBW30: http://files.netgear-support.com/go/?a=d&i=PRpkMfJynw

RBS20: http://files.netgear-support.com/go/?a=d&i=OGhLlDB9mQ

Instructions for performing a Manual Upgrade: https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satelli...

If you are having issues with 2.1.1, having higher than normal disconnects or if you have purchased an Outdoor Orbi Satellite (RBS50Y) please upgrade to the new Beta firmware through the manual upgrade process. Feel free contact NETGEAR Support if you’re having issues with MR 2.1.1 (even if you’re outside of the 90 day window).

We apologize for these issues.

Orbi Product Team