About Us

**SPECIAL ANNOUNCEMENT** In an effort to do our part in helping to stop the Covid-19 pandemic and in compliance with County regulations, BBB’s office in Oakland is closed and our staff will be temporarily teleworking from home to keep the workflow going. For all BBB services including ratings, reviews and complaints, go to bbb.org. If you have questions, call 866.411.2221. While the majority of our staff will be working, we do anticipate slight delays in returning calls and emails. Because of the various regulations and business slowdown across Northern California, you will likely experience extended delays if you’ve filed a complaint. We will do our best to keep you up to date. For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2018, people turned to BBB more than 190 million times for BBB Business Profiles on more than 5.2 million businesses and Charity Reports on 11,000 charities, all available for free at bbb.org. BBB offers its national and local consumer services online and in person. Through our efforts, BBB helps millions of people each year. Your BBB is dedicated to fostering honest and responsive relationships between businesses and consumers -- instilling consumer confidence and advancing a trustworthy marketplace for all.