Your company is international and your end-customers are from the globe. Your company’s business is growing globally and you really want to focus on valuable tasks and outsource the rest non-core operations. It’s hard to hire call center employees that can speak so many languages. You decided to outsource the multi-language customer service call center to an offshore professional call center company.

You get peace of mind because the Callnovo professional one-stop Multilingual customer service call center will be your one-stop solution provider and focus on each single details of call center operations, from CSR recruiting to training, from call volume forecast to WFM (Work Force Management), from SLA management to QA. We work on all these call center operation details so that you don’t need to. No project is too small or too big, you can get started with a few CSRs to hundreds of CSRs.