Hi Summoners,



We are aware that there are some players who are encountering issues such as getting stuck in long connection screens or black screen.



For players who are encountering the above mentioned issues during your game session, we would recommend you to perform a Full DLC Download via Menu > Settings > Downloadable Content > Full Download.



Should you still encounter any of such issues after performing the Full DLC Download, please do not hesitate to send a support ticket via our in-game Game Support channel via Menu > Help > Contact Us > Others.

Brave Frontier Global Team fb.com/BraveFrontierGlobal