This poll is designed to determine how the average American feels about the brand or company pages they follow on social media. This study specifically looks at what brands or companies might do through their social media activity that could turn you off to their activity and/or cause you to unfollow their page.

Social media is an all-inclusive term that includes, but is not limited to, Facebook, Twitter, Google+, LinkedIn, and other similar sites.

This is an updated version of a previous questionnaire.