ONE-CLICK PHYSICIAN’S SERVICES AT THE PATIENT’S LOCATION

The SOS Doctor App uses GPS-based Geo-localization technology to connect registered patients with registered medical providers via their mobile devices and tablets. Patients are matched with Licensed Medical Professionals such as MDs, DOs, NPs and PAs for almost immediate service 24 hours a day, 7 days a week, 365 days a year, with a response time of less than five minutes after the request has been placed on the App. The available provider will respond with his/her Fee for the service and his/her ETA. SOS Doctor is easy to use and seamless. You can even schedule a visit for someone else such as family members at their location if different from yours. You just need to change the location where service will be provided with the person’s information and medical issue.

SECURE FINANCIAL TRANSACTION

Payment is processed after service has been provided through Braintree a Paypal subsidiary and SOS Merchant Platform. All user’s payment information is stored during the registration process. Your information are 100% securely protected and encrypted. SOS Doctor does not have access to them.

SECURE PERSONAL INFORMATION

SOS Doctor House Call protects and respects your privacy. When booking a house call through the App, your symptoms, age and other information remain only between you and the medical provider you have selected. We DO NOT keep records of the clinical reasons for your house call. All clinical information are kept by the medical professional who came to see you.

CUSTOMER SERVICE

For technical support or administrative information CALL (310) 550-0510 from 8:00 am to 9:00 pm Pacific Standard Time. You may also or send us an email to info@sosdoctorhousecall.com

MARKETING AND PUBLIC RELATIONS SERVICES

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FEES

SOS Doctor House Call is a “third party provider” platform that connects medical and healthcare licensed providers with patients looking for house call visits. The fee is communicated by the provider at the time of request. It is always the patient’s prerogative to accept or decline the provider’s fee. SOS Doctor House Call is third party provider. We are not a mobile medical practice. All Providers are independent.

INFORMATION ON HOUSE CALLS & INSURANCE

At the end of the visit make sure to ask the Medical Care Provider for a superbill, which you can submit to your insurance company for evaluation of full or partial reimbursement, if covered by your insurance policy. We recommend that you check with your insurance company if visits are covered by your plan prior to requesting a house call visit. Please note that several PPO insurance plans have a billing code for Medical house calls, referred to as a CPT Code. House calls are often considered to be “out of network” services by most insurance except for Medicare if the Doctor is a Medicare Provider. It is the user’s responsibility to check with his/her health insurance carrier regarding eligibility.