Original review: Sept. 24, 2019

I purchased an Optavia kit in June 2019. Optavia is actually made by Medifast. The coach who made this purchase for me, did not tell me that I also signed up for monthly shipments. Much of what was sent I did not like and so I ate what I liked and somewhat liked and used real food (healthy options to substitute and get me through the first month. About 3 weeks after I had received my first order I noticed another charge of about $400 on my credit card. I was disgusted to find another shipment was made without my knowledge on top of all the product I had left which I did not like. I am retired and live on a limited income so $400 was a lot but it was a complete waste if I did not use it. I am writing this after reading that someone had product that was sent to them which was melted and Optavia did nothing about.

I do not know what their complete return policy is, but I do know after calling the company about the second order that was shipped without my knowledge that a new customer has a 30 day guarantee! I know this because unbelievably they told me to return everything back to them that I did not like. I boxed it up and shipped it back. I had opened the boxes of everything I returned and tried at least one. I paid for the shipping to return it but saw a credit for many times more than the shipping cost on my credit card. If you have any doubts about what I am telling you I suggest you call the company first! This was my experience! They also either stopped my second order from shipping or stopped it in route and I was refunded for that as well.

After that frustration it has been full speed ahead! I ordered my first order myself and ordered what I liked and a couple of new things. I do this now every month. I order for a month and get it shipped free. I am not sure what you actually have to order to get free shipping. Although I got off to a rough start, this company has been fabulous to work with. Knowing what you like is very important and somewhat critical to success for many of us. I wish Optavia would send a first kit with 2 of everything for a first order. Once we know what we really like we could then get a first order with multiple boxes that would last for a month. That is all I have for suggestions.

Fast Forward... 3.5 months. I did not let the initial start stop me, probably because this company made everything right by me. I am so grateful for that as I am not sure I would have continued if things had not played out like they did. I am 60 years old and was about 40 pounds overweight. I have medical problems from past injuries, autoimmune issues and a few others. My doctor thought this diet/life change would be a good start. My doctor insisted I make a few changes however so I include a slice of Florida avocado and all fruits and vegetable except for ones with the highest carbs. I also include a small handful of nuts each day usually in a salad that is more colorful than a GAY PRIDE PARADE (no offence meant). I seem to not really even care for meat like I once did and am happy with fruits and vegetables on most days. Except for my Optavia I have turned into a raw foodie..

I could have never imagined that this could have changed the way I eat and want to eat so drastically and in such short period of time. Even with the changes that my doctor insisted on, I am down by 20 pounds.. Wow.. Yay! I have not seen this on my scale in about 10 years! I am now not even sure that I should go down another 20 but I am still working it and will decide with my doctor after 15 more is gone. I have no doubts I will do this! I hope you see that I have included both my good and bad experiences here. If you need to lose weight and take it off for good with healthier eating habits, I suggest you give this a try. If you know someone that is using Optavia, you might even try to purchase one of everything that they have to get a better idea of what you will like and not like before you have boxes of them sent to you.

MY FAVORITES... Strawberry shakes, Dark Chocolate with cherry shake, Cheesy Buttermilk Mac & Cheese, Cinnamon Cream Cheese Swirl Cake, vegetable chili, Honey Mustard Sticks, Cinnamon Sugar Sticks, Chocolate Chip Pancakes, Buttermilk Cheddar Biscuits, Decadent Brownies, Red Berry Crunchy O's, Cinnamon Crunchy O's, Peanut Butter Bars, Drizzled Mint Chocolate Bars, Lemon Bars. It is no wonder I was overweight. I appear I still like sweets but with Optavia, these are for the most part just over 100 calories each and they are sweetened with stevia. Optavia/Medifast did right by me and I hope it is the solution you are searching for!