Prime Minister Narendra Modi may only be second to Jawaharlal Nehru in his proactive foreign policy outreach. But Modi’s External Affairs Minister, Sushma Swaraj, is second to none in using twitter as her private grievance redressal system.

From rescuing 168 Indians trapped in Iraq by acting on a video tweeted to her, to helping an Indian citizen who lost her passport and money in Berlin, Swaraj did not even disappoint the man who tweeted to her for getting his refrigerator fixed. She was also featured in the list of Global Thinkers of 2016 by the Foreign Policy Magazine and was Financial Times’ women of the year for her Twitter diplomacy.

Though Swaraj’s commitment to her job is exemplary and her modus operandi is guided by pure good faith, it leads to many unintended consequences.

Also Read: Here’s Why Sushma Swaraj is the Queen of Wit and Sass on Twitter