FAQ

How is the video quality? Our projector is capable of displaying 4k resolution, 60FPS, and fully supports HDR 10. What this means is your picture will be crisp, smooth, and your colors will be vivid.

What kind of warranty are you offering? Our projector is covered by a 12-month warranty!

Will I need a screen to enjoy the projector? we strongly urge you to consider an ALR screen to maximize your experience with our projector. An ALR screen rejects ambient light so that all you see are the colors that you are meant to.

How big is the display size? Our 4K projector can display up to 150 inches!

How bright is the laser? The VAVA 4k projector projects at 6000 lumens from light source and up to 2500 ANSI lumens depending on the screen.

How do eye protection and human detection work? The projector will automatically detect when people come near and dim the brightness of the protection!

Help! The human detection doesn't seem to be working! Please check to make sure that the sensor isn't being blocked by something and the function is turned on in your settings.

I can't seem to play my video files on the projector. Your video file may be unsupported format. If the problem persists with all other file types, you may need to format your drive. VAVA supports MPEG-1, MPEG-2, MPEG4 ASP, and MJPEG codecs and can read DAT, MPEG, MPG, TS, M2V, DVD ISO, TS, TP, VOB, AVI, MP4, MOV, and 3GP containers.

Where does the warranty take effect? The warranty is only provided in the country or region where you origincally purchased your VAVA 4k projector.

What OS is the projector running? The VAVA 4k projector runs Android 7.1.

I connected a device to the HDMI in, but nothing is showing! Check to make sure that you connected to the correct HDMI port! We have three HDMI ports on our projector! Also, please make sure that your cable is in good condition and that the power is on.

What kind of light source does the VAVA 4k Projector use? The VAVA 4k projector uses an ALPD3.0 Laser to project images!