lastqueenofscotland Wed 13-Feb-19 20:50:42

I have a meeting with a client tomorrow it was meant to be me and a colleague in a different department attending. We have gone above and beyond for this client doing a lot of stuff we wouldn’t usually do but she was very nice and polite so we were happy to help.

We arranged this yesterday and the client said “oh whenever works for you I’m not busy.”



So all pencilled in and today colleagues son gets blue lighted to hospital and she is unlikely to be in work tomorrow as her son is very ill and our boss told her not to worry.



I call the client and let her know I am happy to do the meeting as scheduled for tomorrow or we can rearrange for when both of us can get there. She flies off the handle saying working with us was the most stressful experience she’s ever had (singing our praises yesterday ) we are soooo unprofessional don’t we know how busy she is and it HAS to happen at the time originally stated.

Obviously I say that’s fine as I’ve already mentioned I can do that time.



I send her an email confirming saying “hi client I will meet you at your office at 10 tomorrow as previously arranged”



The client the. Calls up in another rage shouting IT BETRER BE 10am NOT PM IVE HAD ENOUGH OF STUFF GOING WRONG.



It took everything I had to not say “of course it’s 10am you daft cow”

AIBU to be really annoyed at her. It’s been weighing on my mind all evening