**UPDATE 06/04** SSFIVAE GFWL to Steamworks transition - Please post your issues here

Hello Community,



While we expect the vast majority of fans will have a smooth transition from GFWL to Steamworks, it's safe to assume there may be a case where the game may not function as intended.



As we've done before, please use this forum thread to share any technical issues you may be experiencing with the game. We’ll use this thread as a central repository for tracking issues, and then pass on the information to the development team so they can take a look at it. There's no need to repost from other threads as we're currently pulling information from them right now, and will regularly update this post with the most common issues we're seeing that you're experiencing. Please keep the details clean and concise.



IMPORTANT: Please share the following information when posting in this thread.



A) Your System Specs

1) CPU name and model

2) Graphics card/chip model

3) Video driver version number

4) System memory size

5) OS version (Windows 7, 8, 64-bit/32-bit, etc.)

6) OS language

7) Motherboard/chipset, if known (or if a laptop, make/model)



B) Specific issue

Please share your specific issue and the area where you’re experiencing this behavior.



C) Detailed reproduction steps, if consistently reproducible

This step in particular is super helpful for the development team. The more detailed info you can provide, the quicker the team can reproduce the error state and (hopefully) fix the issue.



RULES:

Any rant or “discussion” that derails the thread will be deleted as it becomes extremely difficult for us to track and compile issues.



Lastly, we’d appreciate if you can update your original post if there is additional detail or new findings from the bug you experienced, rather than replying in a large thread which becomes disjointed and may get lost.



Again, it goes back to the earlier point -- making it easy for us to track issues so we can share information with the development team quickly and as complete as possible.



Thank you for your patience and support everyone! :)



**UPDATE 06/04**



Hi everyone,



Thanks for the feedback so far! I want to take a moment to note that we’re aware of the lag and disconnect issue some users have been experiencing since the transition to Steamworks. We're investigating further and will provide additional detail when we have more information to share, so please stay tuned. That being said, in the meantime, our first patch is on the way and is set for arrival this weekend that addresses some of the lower-hanging fruit, so to speak. Please see below for details on what's being fixed when the update releases.



- Region restriction in matchmaking is being addressed.

- Adding ability to mute out within the in-game options.

- Setting the BGM to 0 will mute the music completely.

- The 11th and 12th colors from SFIV will be unlocked for everyone.

- Constant prompt and need to install the redistributable will be removed.

- The GFWL install attempt will also be fixed.

- The country flag placeholder will now display the neutral grey SSFIVAE logo instead of the Ultra SFIV logo.