Does the Steam version of the game use the Steam Wallet?

Yes! If you play Secret World Legends on Steam, you use the Steam Wallet for any purchase you want to make. Please note that all purchases made through the Steam version must use your Steam Wallet.

I have never played The Secret World or Secret World Legends and want to play on Steam:

You don’t need to do anything special. Download the game on Steam, launch it, and click Play Now when you are in the client!

I am currently playing Secret World Legends and do not want to play on Steam:

If you created a new SWL account, then you do not need to play on Steam.

If you are playing on a SWL account that was copied from a The Secret World (TSW) account that was purchased on Steam, you will be required to play the game from Steam. If you wish to play with the Funcom client instead of the Steam client, you can convert your SWL Steam account to a Funcom account on the account page.

I purchased The Secret World on Steam and have not played Secret World Legends:

You don’t need to do anything special. Download the game on Steam, launch it, and click Play Now when you are in the client! If you wish to use the TSW Vanity transfer, you can find the instructions here.

I purchased The Secret World on Steam and have played Secret World Legends:

Your account has already been linked to your Steam account. You will be automatically logged into the account when you launch the game via Steam. If you do not want to play on Steam, you may convert your SWL Steam account to a Funcom Account. Go to the account page, sign in, and click the “Convert to Funcom Account” link. Please be advised that this process cannot be reverted, and once you have made the account a Funcom account it cannot be linked to a Steam account in the future.

I have a Secret World Legends account already and want to convert to a SWL Steam account:

If you have already played Secret World Legends but did not own TSW on Steam, you have the option to play via Steam. Please be aware that this process cannot be undone and you will ONLY be able to play from Steam once you have converted your account. To convert to a Steam Account log into the account page and click the “Convert to Steam Account” link.

I have a TSW account, never played Secret World Legends, and want to convert to SWL Steam account:

If your TSW account was in good standing, then we have made a Secret World Legends account for you already. If you have forgotten the username or password, you can reset these at the account page.

You can convert this account to a Steam Account. Please be aware that this process cannot be undone and you will ONLY be able to play from Steam once you have converted your account. To convert to a Steam Account log into the account page and click the “Convert to Steam Account” link.

If you wish to use the TSW Vanity transfer, you can find the instructions here.

I had several TSW/SWL accounts associated to the same Steam account, what do I do?

If you had more than one SWL account associated to a Steam account, we have unlinked all of your accounts. If you want to play one of them on Steam, you can convert your account to a Steam Account. Please be aware that this process cannot be undone and you will ONLY be able to play from Steam once you have converted your account. To convert to a Steam Account log into the account page and click the “Convert to Steam Account” link.

Also be aware that only ONE SWL account can be linked to a Steam Account.

I have not linked my Funcom SWL account to Steam but started the game through Steam before I linked my account!

Steam doesn’t know what your SWL account is until you link them! If you start SWL on Steam before you link your accounts, you are taken to a blank character selection screen, as if starting fresh. DON’T PANIC! You haven’t lost anything and you haven’t been shut out of anything.

You can still log out and go back to your account page and link your account. Because you logged in on Steam before you linked accounts, you will be asked if you want to delete or overwrite your Steam account progress. This is fine, since all you’re doing is replacing what Steam tried to make for you with your actual account.