Windows Phone 8 was meant to be the OS which makes Windows Phone “best for business” but has one annoying problem which has been keeping the handset out of many enterprise environments.

The handset does not support storage card encryption, which is not a major issue as many Windows Phones now come without expansion slots in any case.

However even those devices, like the Nokia Lumia 920, will report having an unencrypted storage card when in fact there is none, causing the handset to fail many enterprise Exchange policies, making users unable to synchronize with their business inbox, especially if it is a BYOD scenario where IT is very unlikely to implement the work arounds needed.

The annoying issue has been present since WP7, but in their latest update to Microsoft’s support documentation describing the issue Microsoft has finally promised to fix it.

Old Documentation Dec 21 2012

New Documentation May 21 2013

The documentation has been updated yesterday to say “The following example details an issue with the current version of Windows Phone 8, and will be addressed in a future update.”

Hopefully this future update will be GDR2 next month rather than Windows Phone Blue next year.

Have any of our readers been affected by this issue? Let us know below.

Thanks A2J for the tip.