A friend from Rome who is supposed to be staying with us tonight in London took off while Gatwick was open but was then diverted to Bournemouth when the airport was closed while her BA flight was en route.

However, after arriving in Bournemouth, while she was trying to work out how she would get to London, the passengers were told the airport had reopened and, once the plane was refuelled, they would be departing for Gatwick.

There must be many people going through a similar - and undoubtedly worse in many cases - emotional rollercoaster. She said the BA staff were very professional throughout, which is good to hear.