A Winnipeg woman is demanding answers and an apology after a city worker spray painted a message on her North Kildonan lawn.

Rose Lutz's lawn is spotty, rotting and wet. She thought she might have had a water line leak under her yard and called the city to check on it. (Meaghan Ketcheson/CBC) Rose Lutz called 311 several times asking the city to look at her saturated lawn to see if there was some kind of a water line leak.

A crew came out and shortly after they left, she noticed a message in blue across her lawn: No leak. H20 Makes Grass Grow

Lutz is furious about it.

"I don't feel I was treated right by any of them and I don't feel I deserve it," she said.

"I didn't like the water lessons someone tried to teach me and I didn't like them using my lawn as a canvas. All they've done is made a bad situation worse."

A city spokesperson said the message was inappropriate and claims it has apologized to Lutz. The city also said it will "do our best" to remove the spray paint.

"We absolutely understand this customer’s concern – it was not appropriate, nor is it acceptable, for staff to provide our findings in this manner,” states an email to CBC News. "We assure our customers that this was a very atypical response.

“The supervisor responsible for the crew that attended this property, phoned the customer on Tuesday to apologize. We are following up and taking appropriate measures with the staff, but as this is a personnel matter, the details are confidential.”

Lutz confirmed that she did receive an apology, and North Kildonan City Councillor Jeff Browaty stopped by when he heard what happened.

Browaty called the note completely unacceptable and assured Lutz crews would be out to fix it.