Request Two-Factor Authentication Reset

This page will help you securely reset your two-factor authentication (2FA).

For users with total assets greater than 10,000 USD equivalent, please contact support for assistance. Visit the "Account Access" section of the Support Center to begin.

If your account has total assets less than 10,000 USD equivalent, use the form below to proceed.

After confirming by email, your 2FA will be reset and your account will be put on temporary withdrawal hold. The duration of the withdrawal hold will be between 5 and 15 days, depending on your account equity.