MANILA, Philippines — Cebu Pacific has been forced to canceled several of its flights starting Sunday in order to reschedule previously disrupted flights.

In an advisory, Cebu Pacific said on Sunday that in the past few days, it monitored “an unprecedented level of disruption to [its] operation” that led to the flight delay or cancellations.

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“Efforts have been made to minimize the disruption to our passengers in the past week. However, we realize that current operating conditions, particularly in our Manila hub, necessitate a temporary reduction of flights,” the airline company said.

“In order to create more space in our schedule for operational recovery and minimize rolling delays, it will be necessary for us to cancel the following Cebu Pacific and Cebgo flights,” it added.

According to Cebu Pacific, the flight cancellations “should help stabilize flight timing” and to improve on time performance and reduce inconvenience against passengers.

The following are the affected flights. 5J is for Cebu Pacific while DG is for CebGo:

April 28 (Sunday)

5J325 Manila – Legazpi

5J326 Legazpi – Manila

5J655 Manila-Tacloban

5J656 Tacloban-Manila

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5J979 Manila-Davao

5J980 Davao-Manila

5J471 Manila-Bacolod

5J472 Bacolod-Manila

5J861 Manila-Zamboanga

5J862 Zamboanga-Manila

5J467 Manila-Iloilo

5J468 Iloilo-Manila

5J631 Manila-Dumaguete

5J632 Dumaguete-Manila

5J395 Manila-Cagayan de Oro (Laguindingan)

5J396 Cagayan de Oro (Laguindingan)-Manila

April 29 (Monday)

DG6657 Cebu-Zamboanga

DG6989 Zamboanga-Tawi-Tawi

DG6990 Tawi-Tawi-Zamboanga

DG6658 Zamboanga-Cebu

DG6503 Manila-Cebu

DG6504 Cebu-Manila

5J791 Manila – Butuan

5J792 Butuan-Manila

5J705 Manila – Dipolog

5J706 Dipolog-Manila

5J991 Manila-General Santos

5J992 General Santos-Manila

5J641 Manila-Puerto Princesa

5J642 Puerto Princesa-Manila

April 30 (Tuesday)

DG6416 Cebu-Iloilo

DG6417 Iloilo-Cebu

DG6573 Cebu-Tacloban

DG6574 Tacloban-Cebu

DG6603 Cebu-Dipolog

DG6604 Dipolog-Cebu

5J781 Manila-Ozamiz

5J782 Ozamiz-Manila

5J551 Manila – Cebu

5J552 Cebu-Manila

5J373 Manila – Roxas

5J374 Roxas-Manila

5J513 Manila – San Jose

5J514 San Jose-Manila

“We will exhaust all means to inform passengers as early as possible on any changes in the flight schedules on the email addresses and mobile numbers provided upon booking,” the company said.

“Cebu Pacific is working with the airport authorities, regulatory agencies and other stakeholders to make things better for our passengers,” it added.

According to Cebu Pacific, passengers affected may take any of the following options:

1. Rebook flights for travel within 30 days from original departure date, free of charge

2. Get a full refund

3. Place the full cost of the ticket in a Travel Fund

4. Re-route to / from alternate airports for travel within 30 days, subject to availability of seats

Furthermore, passengers on the cancelled flights will receive one round-trip travel voucher which they can use for future flights.

For passengers who opt to rebook, or avail of a refund or Travel Fund, they may manage their own booking through the “Manage Booking” section of the Cebu Pacific website (https://bit.ly/CEBmanageflight). /je

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