Cut Costs While Maintaining High Quality Service

Did you know we offer Voice Mail with Operator Assistance? There are many companies that offer voicemail, but Business Connections has a unique feature where your callers can talk with a friendly person with a touch of a button. Here’s how it works.

Callers are greeted by our digitally mastered voice mail and press zero if the call is urgent. Example Greeting: “Thank you for calling XYZ company. Your call is very important. If you need immediate assistance, please press zero and you’ll be transferred to our 24-hour live answering service. Otherwise leave your name, telephone number and detailed message and we’ll return your call during business hours.”

If the caller presses zero, they are immediately transferred to our telephone receptionist who greets the caller “Good morning, XYZ company”. She’ll then take the callers name, telephone number and detailed message and then contact the On-call person for XYZ company via pager, mobile phone or home phone.

Popular with Dental Offices, Employment Agencies and Property Management Offices.