Smart Process Applications (SPA) is a software application created to assist an organization's business process management (BPM) efforts in a collective manner. For enhancing productivity and curtail costs for enterprises, SPA’s assimilate processes, content, communications and analytics. The requirement to have software solutions enabling businesses with the ability to continue process automation, along with powerful customization tools and workflow management is authorized because of the pace at which modern business is growing.



Importing awareness of data as a significant part of business activities, existence of a collaborative platform for creation of content, BPM tools, document output, document management, document capture and analytical tools among others are the key attributes of SPA. Improved smart process management, elasticity of data integration services, mobile service versatility, contributing uniform interface across a host of services, deployment of service through multiple models, transformation of custom services, simplified licensing and pricing, insightful analytics and business intelligence are the various benefits attributed by smart process applications. On the grounds of method of deployment, Smart Process Application Market are broadly segregated into on premise and cloud based applications. Enterprise content management, customer experience management, business intelligence, and analytics and enterprise mobility are the classification of smart process applications based on type of solutions.



The smart process application market is build through several drivers, restraints and opportunities. The acceptance rate of the smart process application is enhanced with the growing need for affordable solutions. Additionally, for remodelling their business agility, organizations are now depending on seeking such solutions. Whereas, the growth of the market to a greater extent has been hampered due to paucity of awareness about the advantage of smart process application. Better opportunities in the forthcoming years are expected to be generated in the North American region.



The potential cost savings that an enterprise can arouse owing to enactment of these solutions is one of the major factors that have assisted the smart process application market to grow. For enhancing the business agility, enterprises are looking for such solutions. Without influencing the profit margins of the company, smart process application solutions saves cost as well as aid enterprises to handle the changes in the operating environment. These factors have greatly attributed towards the growth of market and have appeared as one of the major drivers for the market.



The competitive edge of the key Smart Process Application Market players is maintained by acquiring new companies or local market players. Constant upgradation, joint ventures and collaborations are among the various business strategies prefered by companies. OpenText, SAP, Kofax, EMC Corporation, KANA, Salesforce.com and many more are the key market players as per the market research report.



Smart Process Application Market by key market segments

On the basis of type of deployment type:

• On-premises

• Cloud



Smart Process Application Market On the basis of solutions:

• Enterprise Content Management

• Business Process Management

• Customer Experience Management

• Business Intelligence and Analytics

• Enterprise Mobility



On the basis of service:

• Support and Maintenance Services

• Professional Services

• Managed Services



Smart Process Application Market On the basis of organization size:

• Small Sized Businesses

• Medium Sized Businesses

• Large Enterprises



On the basis of vertical:

• BFSI

• Telecom & IT

• Public Sector, Energy, and Utilities

• Media and Entertainment

• Manufacturing

• Retail

• Healthcare

• Academia and Education

• Transportation and Logistics

• Others



Smart Process Application Market On the basis of geographical region:

• North America (NA)

• Europe

• Asia-Pacific (APAC)

• Middle East and Africa (MEA)

• Latin America (LA)