Greetings Lords, this is Fantasy War Tactics support team.

First, we would like to deeply apologize for all your disappointment and frustration regarding the Seira premium package.

As we believe that the communication between the users should be of our utmost importance, we regret that we could not communicate with the users enough about how the Noblesse update was implemented in the first place.

The newly added heroes Muzaka, Raskreia, Seira, and Frankenstein are originated from the Korean webtoon called Noblesse, which is quite well-known among some of the Asian countries. The collaboration will be conducted for a limited time only, taking these four characters straight from the webtoon. It is most regrettable that we could not inform you sufficiently on these details of the collaboration prior to the update.

We went through a series of discussions on how we could display these four heroes taken from Noblesse webtoon in the game. Nevertheless, we sincerely apologize that the outcome of this patch could not deliver your satisfaction over the game. We ask for your understanding that the premium package of the hero from the collaboration was our new try.

However, for the future heroes that are created by us, the dev team, the free-to-play recruitment mechanism will not change as stated in the original interview at the beginning of the launch.

We understand how the outcome of this update has disappointed you and we are certain that we have learned a great deal. We promise that we will always heed to your opinions and concerns to try our best to deliver the best game experience in the future.

Thank you, always.