

There has never been a server in china for the "global" version of the game, Chinese player base had been hoping to get one for years, but the bad news came when they announced POE CHINA with Tencent (Which is a horrible P2W version of the game btw). Fine, so there is not gonna be a Chinese server.





In order to play the game, Chinese players have to use something called an [Internet/Connection accelerator]. All is does is boost your connection and reduce ping to a normal amount. We usually have to pay for a subscription for these kind of services, but it has become a standard way of playing games for almost all foreign games.



This is what it looks like with accelerator:







This is what it looks like without:







This week however starting Monday/Tuesday, we are no longer able to use these services, even though it still shows that the ping is reduced, there is no way to log into the game. Message as following is showed:







Shortly after this, all major acceleration service provider has removed POE as an option. When asked upon, their customer service all replies that GGG has banned their ip address so they can no longer provide service.



What this means to me is that now if i want to play the game i have the following options:

1. Play the game with at least 300-500 Ping

2. Play the Tencent P2W version and get gauged on stash tabs. Give up all my MTX/tabs bought in global server.

3. Wait for the PS4 version, hope it has a good connection speed (Although i doubt it will), and buy all stash tabs again.



Now i have send an email to support and techsuport @ggg.com but is has been more than 24 hour and i haven't got a response. I also messaged Chris on reddit.



I do understand that is the start of league, there are probably thousands of email right now, and Chris as a CEO is incredibly busy.



But i still would like an official responds as to what the hell is going on?

What happened? Did this happen during a ban wave for bots? Cheater? Was Tencent behind this because they want to force us into their horrible server?



Why are average players getting punished? Is there something you guys can do to reverse this? Background:There has never been a server in china for the "global" version of the game, Chinese player base had been hoping to get one for years, but the bad news came when they announced POE CHINA with Tencent (Which is a horrible P2W version of the game btw). Fine, so there is not gonna be a Chinese server.In order to play the game, Chinese players have to use something called an [Internet/Connection accelerator]. All is does is boost your connection and reduce ping to a normal amount. We usually have to pay for a subscription for these kind of services, but it has become a standard way of playing games for almost all foreign games.This is what it looks like with accelerator:This is what it looks like without:This week however starting Monday/Tuesday, we are no longer able to use these services, even though it still shows that the ping is reduced, there is no way to log into the game. Message as following is showed:Shortly after this, all major acceleration service provider has removed POE as an option. When asked upon, their customer service all replies that GGG has banned their ip address so they can no longer provide service.What this means to me is that now if i want to play the game i have the following options:1. Play the game with at least 300-500 Ping2. Play the Tencent P2W version and get gauged on stash tabs. Give up all my MTX/tabs bought in global server.3. Wait for the PS4 version, hope it has a good connection speed (Although i doubt it will), and buy all stash tabs again.Now i have send an email to support and techsuport @ggg.com but is has been more than 24 hour and i haven't got a response. I also messaged Chris on reddit.I do understand that is the start of league, there are probably thousands of email right now, and Chris as a CEO is incredibly busy.But i still would like an official responds as to what the hell is going on?What happened? Did this happen during a ban wave for bots? Cheater? Was Tencent behind this because they want to force us into their horrible server?Why are average players getting punished? Is there something you guys can do to reverse this? Last bumped on Apr 5, 2019, 6:06:09 PM