We ordered a custom MODEL X and had it delivered in Orlando this week. Car looked beautiful from a distance but a quick inspection revealed several HUGE problems.



MOST SERIOUS: The steering wheel vibrates excessively when changing lanes, both to right and left. Needs to be serviced immediately .



1. Electric wiring exposed to dirt and debris on passenger side, rear wheel.

2. Electric wiring exposed to dirt and debris from passenger side, front wheel.

3. Electronic/electric components exposed to dirt and debris from passenger/driver side, front wheels.

4. Gap between panels of rear underside cover (Bad engineering?).

5. Interior ceiling cover detached, where the windshield ends. Flimsy velcro strips can’t hold it in place.

6. Carpet covers loose/detached in rear trunk floor.

7. Dirt/grime under trunk carpet. Boot marks all over.

8. Scratches around trunk/trunk door plastic casing.

9. Loose plastic and styrofoam parts inside the trunk (under carpet). These should be attached.

10. Trunk door rubber stops without finish.

11. Dirt/grime between driver seat and center console.

12. Dirt/grime in the underside of both middle seats.

13. A large, loose bolt in the front trunk (?).

14. Flimsy, plastic ball joints in suspension right next to front wheels, will break off at the contact with any minor road debris.

15. Back seats pinch wiring when upright.

16. Used/old, worn out part used on driver door.

17. Bad paint job done on front hood.

18. Scratches all over plastic parts in interior.

19. One Key all scratched.

20. Under side completely dirty with mud.

21. Glue residue in windows.

22. Car looked like it had been driven through a dirt road, full of small pebbles in tires.



The above, along with all the other problems we encountered during the walk-thru, seems to indicate that this car has been built with RECYCLED parts. I find it hard to believe that a BRAND NEW, $100,000 car would have so much dirt all over, so much scuffing on plastic finishes, excessive vibration on steering wheel. If it wasn’t recycled, then there’s something terribly wrong with your manufacturing process!



I have forwarded this to Elon Musk. Their delivery, manufacture system is broken.

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