🇨🇦 Canada Industry: Telecommunications, fitness trackers, online dating services People who made data access requests encountered a range of barriers including: costs charged for access, identity verification procedures, and data transmission procedures. Based on these results recommendations were made for reducing barriers to access. Learn more

🇦🇺 Australia Industry: Telecommunications Many companies failed to respond to requests. Companies that did reply often provided inconsistent information and guidance to users. Learn more

🇭🇰 Hong Kong Industry: telecommunications Companies argued that IP addresses and geolocation records were not personal data and therefore that the companies were not required to give users access to this data. With these findings researchers opened a dialog with the Privacy Commissioner of Hong Kong about what constitutes personal data; this led to the Commissioner publicly asserting that IP address and geolocation information constituted personal data. Learn more

🇰🇷 South Korea Industry: telecommunications South Korea has one of the most robust data protection regime in the world. However, researchers discovered very superficial compliance to data requests from companies. As a result a lawsuit was filed against a major Korean telecommunications company for failing to adequately respond to requests. As a result, Open Net Korea filed a lawsuit against Korea Telecom. On December 5, 2018, the trial court ruled in favor of Open Net Korea stating that the company must provide incoming call records to customers. Other data such as IP address logs were given during the course of the lawsuit. Learn more

🇮🇩 Indonesia Industry: Telecommunications Indonesia currently lacks specific regulations on data protection. Few companies responded to personal data requests and those which did provided very limited information. These results demonstrate the importance of introducing data protection legislation with robust data access rights for individuals. Learn more