Transcript for Houston couple complains they were booted from United flight

The policy that allowed fixed. Doctor David down to be forcibly removed from his seat on a full United Airlines flight to make room for crew members is no longer. The airline now requiring that crews traveling on its aircraft are booked at least sixty minutes prior to departure. If a passenger needs to be bumped to make room it will now happen at the geek. That viral video of doctor Dow prompting others to come forward if we had a refused to give out that would have been enough. Texas couple G an initial play your state last month united booted them off their flight from Houston to London after they say the airlines switch to a smaller aircraft they tell us we will drag you off. Said it was not their problem. And a Friday grilled heading to Costa Rica for their wedding claimed they were unjustly booted from the united flight Saturday for sitting in the wrong seats. Where United Airlines analyst who has absolutely it's there. Other airlines now hoping to avoid a situation like U 98. American Airlines is updating their rules to say they will not in volunteer Lee remove a revenue passenger who was already boarded in order to give up his seat to another passenger. And in a letter obtained by ABC news delta supervisors now authorized to offer nearly 101000 dollars up from thirteen hundred. For those who voluntarily give up their seats on an overbooked flight. As for that couple trying to get to Costa Rica united says they were removed because they insisted on sitting an upgraded seats without paying extra. The couple says they were willing to pay but we're still forced off the flight. Don you back is ABC news Los Angeles.

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