We have an option of providing remote technical assistance for issues which are too complex to be resolved on phone or chat. This feature is also useful in case where the user is not technically sound to take instructions and follow to the point. Most of our clients prefer this service as they do not have to go through the hassle of doing it themselves and moreover their issues are quickly resolve using this service. Most of the people mind giving remote assistance but we make sure you can opt out anytime during the service if you want to and there will be no issues which were not already there in doing so. So, ask for remote assistance if you are not able to handle the query on phone or on call and get immediate assistance without much of hassle.​