Step 1. A buyer sends their logo artwork; mentioned the required quantity, size, backing option (Velcro or Iron on), and other details for a price quote.

Step 2. We digitize/design* the logo and send back a virtual proof, and the price quote. We also mention the delivery time.

Since we use stitch-count based pricing method, we need to digitize your logo to get its stitch count in order to give you an accurate price quote.

Step 3. The buyer approves the given price quote and makes the full payment in advance.

Step 4. We produce a sample for the final approval; we send a form with a photo of the pre-production sample.

Step 5. The buyer signs the approval form and sends back to us.

Step 6. We run the production and dispatch the order in the given time; we use DHL that takes 3-4 days to deliver in the US.