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A man says he is bewildered by a response from the office of beleaguered city councillor Rick Chiarelli in response to a concern he raised about accessible transit service for his elderly mother.

On top of that, a staffer in Chiarelli’s office wrote in an email to the resident that the councillor is on “medical leave” with an “undetermined” return date.

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Raj Doobay said he had wanted to talk with Chiarelli for about a month about a Para Transpo matter, but has had no luck getting in touch with him.

Doobay said he’s concerned about the service his mother received from a Para Transpo driver in June. Doobay’s mother, who’s in her 80s, a regular transit customer and a constituent of Chiarelli’s, was picked up at Carlingwood Shopping Centre, but, according to Doobay, her walker and purse were left behind at the pickup spot.

After speaking with Transpo about the incident, Doobay also wanted to discuss the matter directly with Chiarelli.