Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 90 days. Thank you for allowing us to be of service to you. To access your question from our support site, click here Subject This may require your attention? Copyright and fair use. Response By Email (Amy) (03/14/2014 09:01 AM) Hi Nikaleus, Thank you for your email. Regrettably, we do not have more information at this time. We have forwarded the information you provided to Corporate Enforcement department which will take appropriate measures. Again, we appreciate your interest in our company and our products. Sincerely, Amy Customer By CSS Web (Nikaleus Lysandros) (03/13/2014 07:01 PM) I saw that you guys did send a reply (thanks by the way), and I am wondering if you'll take legal action or something like it? I'm assuming you guys had sent Response By Email (Mike) (03/13/2014 10:59 AM) Hi Nikaleus, Thank you for contacting Hasbro. We appreciate your taking the time to share your findings with us. Consumer satisfaction is very important to us. I will certainly share your feedback with the appropriate personnel. Nikaleus, I want to assure you that we are dedicated to maintaining quality products and service. I hope you and your family will enjoy our products for many years to come. Warm regards, Customer By CSS Web (Nikaleus Lysandros) (03/13/2014 03:59 AM) Dear Hasbro. I think that this will require your attention. On October 29, 2013, VALVe Software released an update for a video game called "Team Fortress 2" for it's "scream fortress" update. They released a large bundle of cosmetic items for the game that they are selling in their on-line store, but I think one requires your attention. They had released an item called "The Magical Mercenary", a unicorn hood. A link to it's official wiki page can be found below http://wiki.teamfortress.com/wiki/Magical_Mercenary Anyways, the issue of the item is in design. If you keep scrolling down, there should be a "Painted Variants" The painted versions offer different textures for the item. In that section, you will find a version labelled "Noble Hatter's Violet". If you need a URL for that from the official site, down below. http://wiki.teamfortress.com /wiki/File:Painted_Magical_Mercenary_51384A.png The problem with it is, it looks too much like your character "Rarity". Like Rarity, the "Magical Mercenary" has violet hair, a horn, a white pelt, and it looks really close to Rarity's design. This isn't the first time that the company VALVe went through copyright stuff. Look at this, as a reference to past copyright experiances http://wiki.teamfortress.com/wiki/Vita_Saw In it's trivia section, it says that the item looks too much like something from a game called bioshock, albeit this segment is off-topic, but it is related to the copyright issue and VALVe. Question Reference # 140313-000000 Date Created: 03/13/2014 03:59 AM Date Last Updated: 03/14/2014 09:01 AM Status: Solved