Five months have passed since the Little Red Door was told to pay $43,000 or suffer the consequences - and it still is.

MUNCIE, Ind. (WTHR) - Five months have passed since the Little Red Door was told to pay $43,000 or suffer the consequences - and it still is.

Diana Rinker is the usually the first person to greet people who walk into the Little Red Door in Muncie. She saw the effects of the ransomware first hand and she still is.

"We've got about a month and we are caught up," she said.

"These cyberthreats have prevented us from being able to produce revenue that provides care for cancer clients, hospice kids, nutrition supplements, mammogram," Aimee Robertston-Fant the Executive Director for Little Red Door said.

"It was a struggle," Rinker said.

She should know. She is not only the one transferring the data to the new system, but she is also waging her own battle with cancer.

"There was basically nothing to recover," said Scott Jordan from Deltec, the high-tech firm hired by Little Red Door.

They did not pay the $43,000 ransom required and Jordan supported that.

"Do you trust an extortionist to pay the ransom and go away nicely," Jordan asked when we asked if he supported the non-payment.

But there is another issue here. At this point, insurance companies do provide ransomware insurance, which Jordan and Robertson-Fant both believe is a mistake.

"Our insurance companies do cover ransomware. They do. They cover ransomware. I think we need to question that," Robertson-Fant questioned.

The inference being the hackers will continue to do it as long as they know there is a payday on the back end.

"It's a huge profit making machine for organized crime," Jordan said, which is hard for Diana Rinker and others like her who walk through the Little Red Door in Muncie.

But for now, she has work to do.

"My goal is to have it done before my last chemo on Wednesday. So we'll see," Rinker said as she shrugged her shoulders.

But Robertson-Fant says she would relate to all the businesses around the world who followed in Little Red Door's footsteps.

"Obviously empathy, because I know the road ahead. I know the road ahead. You have to, you're down, you cannot operate," she noted.

"We had to go through paper files to recover that data and then also our financial data. Our Quickbooks. There was a loss there. We had to go through bank deposits, bank statements, paper, paper to recreate that data," Robertson-Fant explained.

But there are some recommendations to avoid the problem.

"Do you have a server? You probably shouldn't have a server in a time of this age. The second thing is have a good backup. If a server is attached, make sure you can get to your data. Make sure your employees are trained to resist malware and ransomware and not susceptible to social engineering," Michael Wolfe from Ontario Systems explained.