

Last updated: 18 September 2020

Welcome to our international incident bulletin; a round up of any issues which may be affecting mail services to and from countries around the world.

We keep this information as up-to-date as possible, with information supplied to Royal Mail by the various foreign national postal authorities.

Coronavirus International delivery

We are working with our airline and postal/courier partners across the globe to maintain services, however delays should be expected. Many countries have implemented special measure to combat the spread of Coronavirus COVID-19, especially for signature service to maintain social distancing.

The number of countries that we can access is changing daily. Most major export routes remain open, and we continue to accept and process mail, although customers may experience varying levels of delay.

There are significant delays to a number of countries right now due to a lack of available transport links and suspension of certain country’s postal operations. We strongly advise not to send items to destinations listed as ‘On suspension’ below.

Updates have been provided on 18 September 2020 for: Bhutan.





Albania

Start date: 18 March 2020

Latest Update: 29 April 2020

End date: Ongoing

Incident: Coronavirus Update: 29 April 2020

Mail despatches to Albania resume on Friday 1 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

New transport links to Albania have proven unstable, so we're currently not shipping letters and parcels. Items posted will be held and you will experience significant delays. Update: 8 April 2020

Mail despatches to Albania have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 23 March 2020

We're currently not despatching items to Albania as there are no available transport links. Items sent will be held and you will experience significant delays. Original Incident: 18 March 2020

Albania has put special quarantine measures in place against Coronavirus. As a result, Posta Shqiptare may not be able to deliver mail to specifications. Delays to mail services can be expected.

Argentina

Start date: 14 April 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Argentina has put special quarantine measures in place against Coronavirus. As a result, Correo Argentino may not be able to deliver mail to specifications, with signatures on delivery suspended in order to prevent spread of the infection. Delays to mail services can be expected.

Armenia

Start date: 19 March 2020

Latest Update: 28 April 2020

End date: Ongoing

Incident: Coronavirus Update: 28 April 2020

Mail despatches to Armenia have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 19 March 2020

We're currently not sending items to Armenia as there are no available transport links. Items sent will be held and you will experience significant delays.

Ascension Islands & St Helena

Start date: 6 February 2018

Latest update: 2 September 2020

End date: Ongoing

Incident: Runway repair work

Implication: Disruption to flights to the Ascension Islands and St Helena Update: 2 September 2020

Air transportation to Ascension Island & St Helena is greatly reduced, and unfortunately, given the remoteness of the islands there is no viable alternative transport which would arrive quicker. Customers can continue to send mail, but there will be significant delays in the delivery of all products, the next available flight is due to close on Friday 11 September 2020. Please note that mail to the Falkland Island is not affected. Update: 10 June 2020

The flight closing on 29 May departed as planned, the next flight has changed and will now close on Wednesday 17 June. A later flight is scheduled to close on 14 July. Update: 12 May 2020

The flight on 7 May 2020 departed on schedule. The next flights are due to close on Friday 29 May 2020 and Friday 19 June 2020. Update: 29 April 2020

The next flight is scheduled to close on Thursday 7 May 2020. Update: 9 April 2020

The flight on 27 March despatched on schedule, the next flight due 17 April has been cancelled. We'll update this page when a date is known for the next available flight. Update: 4 March 2020

The next flights are scheduled to close on Friday 6 March, Friday 27 March and Friday 17 April 2020. Original Incident: 6 February 2018

Air transportation to Ascension Island & St Helena is greatly reduced due to esential runway repairs. Unfortunately, given the location of the islands, there isn't a viable alternative to air transport. Customers can continue to send mail, but there'll be significant delays in the delivery of all products. Please note: Mail shipment to the Falkland Islands is not affected.

Australia

Start date: 12 March 2020

Latest Update: 19 June 2020

End date: Ongoing

Incident: Coronavirus Update: 19 June 2020

There are no delays to letters and parcels being despatched to Australia from the UK. During April and early May, we had less regular access to Australia, but this has now stabilised and we have regular freight flights via en-route transit points. This means mail takes a little longer than usual, but is a reliable shipment route. Mail to Australia is currently only entering via Sydney, as opposed to multiple gateways normally used to get items closer to their final destination. A huge reduction in airline capacity means this is not possible at the moment. Also, mail volumes into Australia, like many countries, is significantly higher than usual. As a result, there are considerable delays in items passing through the Sydney gateway and into Australia Post's domestic network, as well as extended delivery times once in country. For more information, please visit the Australia Post website. Update: 2 June 2020

Australia Post are currently experiencing higher than Christmas peak volumes of mail. There is currently no air backlogs, however we are currently only shipping into Sydney which means onward transport is required for mail to reach destination causing delays. There are also Coronavirus 'hot-spots' around Australia which may cause further delays. Update: 22 April 2020

The measures implemented in Australia to help prevent the spread of Covid-19 are also affecting delivery standards. As a result, delays to letter and parcel deliveries may be apparent. Original Incident: 12 March 2020

Australian Post has informed us that it has suspended signature on delivery for inbound items effective immediately. Delivery will be conducted via limited face-to-face methods to reduce the risk of the spread of the novel coronavirus (COVID-19) by avoiding human contact.

Austria

Start date: 16 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus The Austrian government has extended measures aimed at slowing the spread of Coronavirus. This means letters and parcels are likely to be delayed, with varying levels of visibility of tracking events and capture of signatures.

Azerbaijan

Start date: 23 April 2020

Latest Update: 11 September 2020

End date: 1 July 2020

Incident: Coronavirus Update 11 September 2020

Some mail has been held at the transit point and returned to the UK. They will be reprocessed and despatched via our alternative carrier. As a result, some mail may experience delays. Update: 30 June 2020

Mail despatches to Azerbaijan will resume on Wednesday 1 July 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Oringinal Incident: 23 April 2020

We're currently not despatching items to Azerbaijan as there are no available transport links. Items sent will be held and you will experience significant delays.

Bahamas

Start date: 30 April 2020

Latest Update: 7 May 2020

End date: 10 May 2020

Incident: Coronavirus Update: 7 May 2020

Mail despatches to the Bahamas resume on Sunday 10 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Oringinal Incident

We're currently not sending items to the Bahamas as there are no available transport links. Items sent will be held and you will experience significant delays.

Barbados

Start date: 27 March 2020

Latest Update: 12 May 2020

End date: Ongoing

Incident: Coronavirus Update: 12 May 2020

Mail despatches to the Barbados resume on Saturday 16 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

New transport links to Barbados have proven unstable, so we're currently not shipping letters and parcels. Items posted will be held and you will experience significant delays. Update: 17 April 2020

Mail despatches to Barbados have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 27 March 2020

We're currently not sending items to Barbados as there are no available transport links. Items sent will be held and you will experience significant delays.

Belarus

Start date: 24 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Belarus has put special measures in place from 24 March to limit the spread of Coronavirus. Belpocha need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Belgium

Incident: Border Authorities Security checks

Start date: 25 August 2020

End date: 4 September Security checks by Border Authorities on a shipment of mail despatched on 25 August to destinations in Belgium has caused delays. The mail will be released for onward travel later this week.

Only mail despatched on 25 August with Royal Mail Letters are affected. Other dates and Parcel Force items are not affected. Incident: Coronavirus

Start date: 16 March 2020

Latest Update:

End date: Ongoing Belgium has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Bpost need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Bermuda

Start date: 24 March 2020

Latest Update: 7 May 2020

End date: 10 May 2020

Incident: Coronavirus Update: 7 May 2020

Mail despatches to Bermuda resume on Sunday 10 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

New transport links to Bermuda have proven unstable, so we're currently not shipping letters and parcels. Items posted will be held and you will experience significant delays. Update 17 April 2020

Mail despatches to Bermuda have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 24 March 2020

We're currently not sending items to Bermuda as there are no available transport links. Items sent will be held and you will experience significant delays.

Bhutan

Start date: 24 March 2020

Latest Update: 18 September 2020

End date: Ongoing

Incident: Coronavirus Update: 18 September 2020

Bhutan Post has advised the government has partially lifted the national lockdown apart from a few high-risk areas. As a result, Bhutan Post is now able to receive, dispatch and deliver domestic and international mail, except in the high-risk areas where movement is still restricted. It may be some time before the situation returns to normal with delays due to local restrictions against COVID-19. Original Incident 24 March 2020

Bhutan has put special measures in place from 24 March, to limit the spread of Coronavirus. Bhutan Postal need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Bolivia - On Suspension

Start date: 14 September 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus We're currently not sending items to Bolivia as there are no available transport links. Items sent will be held and you will experience significant delays.

Bosnia-Herzegovina

Start date: 23 March 2020

Latest Update: 29 April 2020

End date: Ongoing

Incident: Coronavirus Update: 29 April 2020

Mail despatches to Bosnia-Herzegovina resume on Friday 1 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

New transport links to Bosnia-Herzegovina have proven unstable, so we're currently not shipping letters and parcels. Items posted will be held and you will experience significant delays. Update: 8 April 2020

Mail despatches to Bosnia-Herzegovina have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 23 March 2020

We're currently not sending items to Bosnia-Herzegovina as there are no available transport links. Items sent will be held and you will experience significant delays.

Botswana

Start date: 15 April 2020

Latest Update: 22 July 2020

End date: Ongoing

Incident: Coronavirus Update: 22 July 2020

Mail despatches to Botswana will resume on Thursday 23 July 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 15 April 2020

We're currently not sending items to Botswana as there are no available transport links and all postal operations in-country have been suspended due to Coronavirus restrictions. Items posted to and from Botswana will be held and you will experience significant delays.

Brazil

Incident 2 Start date: 16 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Brazil has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Correios need to comply and is also likely to have a reduced workforce available, and not be able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected. Other service affecting issues: Start date: 16 October 2017

Incident: High mail volumes entering Brazil Due to the high volume of mail entering Brazil and going through the Customs process, it's confirmed there are delays to some letters and packets, specifically, some untracked items have taken up to 40 days for delivery.

British Virgin Islands

Start date: 17 March 2020

Latest Update: 7 May 2020

End date: Ongoing

Incident: Coronavirus Update: 7 May 2020

Mail despatches to British Virgin Islands will resume on Sunday 10 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original incident:

We're currently not sending items to the British Virgin Islands as there are no available transport links. Items sent will be held and you will experience significant delays.

Bulgaria

Start date: 16 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Bulgaria has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Bulgarian Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Burkina Faso

Start date: 2 June 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Burkina Faso has put special quarantine measures in place against Coronavirus. As a result, Burkina Faso Postal Services may not be able to deliver mail to specifications, with signatures on delivery suspended in order to prevent spread of the infection. Delays to mail services can be expected.

Canada

Start date: 16 March 2020

Latest Update: 1 August 2020

End date: Ongoing

Incident: Coronavirus Update: 1 August 2020

CANADA DELAYS: All mail being sent from the UK to Canada is facing severe delays because of the on-going impact of COVID-19 and record volumes of traffic being received in Canada. We are processing the mail as normal in the UK, but delays are taking place once the mail reaches the Canadian border. As a result, we are unable to advise on likely delivery times. Update: 1 July 2020

Canada Post has received unprecedented volumes of mail in the past months, particularly at their Toronto gateway. They are recruiting additional staff and working overtime to reduce the incoming volumes and accumulated backlog, and significant delays will be experienced. Some items may also be delivered out of date order. Canada Border Services Agency (CBSA), responsible for customs clearance, has also experienced significant Coronavirus related staff absenteeism which added to this issue, but they are also now bringing in additional resource. Update: 19 June 2020

There are no delays to letters and parcels leaving the UK destined for Canada. The overwhelming majority of items enter Canada via the Toronto gateway, where record levels of mail are creating significant delays at the entry point. Canada Post has been affected, as all logistics operations, with reduced staffing and social distancing requirements impacting on efficiency and processing times. Until May, the majority of Tracked services were being delivered in under 15 days. Since w/c 11 May, already congested gateway operations have been further compounded by searches for Fentanyl (an opioid drug), required by customs authorities. This is causing additional delays. Customers may also experience items being delivered out of sequence. This affects all mail, not just that from Royal Mail. For further updates, please visit the Canada Post website. Update: 2 June 2020

Canada Post are experiencing extremely high volumes of mail, customers can expect significant delays as Canada Post recover. There are large backlogs in Toronto, new mail postings into Toronto can expect delays of 7-10 days above normal delivery aims. Original Incident: 16 March 2020

Canada has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Canada Post need to comply and is also likely to have a reduced workforce available, and not be able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected. Other service affecting issues: Start date: 9 October 2017

Incident: High mail volumes entering Canada What's the issue?

As previously advised, Canada Post have notified us that they are experiencing delays to delivery services due to high volumes of incoming mail. Delivery aims for Royal Mail services for Canada are normally 5-7 working day, however, International Standard and International Tracked & Signed are severely delayed, taking 3-4 weeks to be delivered. What alternative is there?

If you have been posting using our Royal Mail 'Tracked and Signed service', we highly recommend you use our 'Tracked service' option which is providing much speedier processing and delivery times. Simply select the correct service and label. If you are not set up on our Tracked service, please talk to your usual Royal Mail contact who will help you with the next steps. Finally for our Customers using the Post Office to send your items, simply ask for a "Tracked service" at the counter. A note about Customs in Canada

Whilst Customs clearing processing times are totally outside our control, it is worth remembering that Canada is one the countries with the lowest de-minimis of 20 Canadian Dollars (circa £11). This means that any goods equal or above that value will systematically go through a clearance process thus creating additional delays. Most of what our customers send is under DDU (Delivered Duty Unpaid) meaning that the recipient is responsible to pay any duty or taxes. Read more on our country guide page royalmail.com/canada, thank you.

Cayman Islands

Start date: 17 March 2020

Latest update: 7 May 2020

End date: Ongoing

Incident: Coronavirus Update: 7 May 2020

Mail despatches to the Cayman Islands will resume on Sunday 10 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

New transport links to the Cayman Islands have proven unstable, so we're currently not shipping letters and parcels. Items posted will be held and you will experience significant delays. Update: 17 April 2020

Mail despatches to the Cayman Islands have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 17 March 2020

We're currently not sending items to the Cayman Islands as there are no available transport links. Items sent will be held and you will experience significant delays.

Chad

Start date: 15 April 2020

Latest Update: 22 May 2020

End date: 28 May 2020

Incident: Coronavirus Update: 22 May 2020

Mail despatches to Chad resume on Thursday 28 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 15 April 2020

We're currently not sending items to Chad as all flights and postal operations in-country have been suspended due to Coronavirus restrictions. Items posted to and from Chad will be significantly delayed until operations resume.

Chile

Start date: 16 March 2020

Latest update:

End date: Ongoing

Incident: Coronavirus Chile has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Coreos de Chile need to comply and is also likely to have a reduced workforce available, and not be able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

China

Start date: 16 July 2020

Latest update: 17 July 2020

End date: Ongoing

Incident: Flooding China Post has advised that due to heavy rainfall, the Yangtze river has caused flooding in several provinces through which it flows. This is affecting the transportation of all mail products to and from the provinces listed below, where delays are likely. Force Majeure has been declared for:

Jiangxi, Jiangsu, Guangxi, Anhui, Hubei, Hunan, Chongqing, Sichuan, Zhejiang and Guizhou provinces. Start date: 28 January 2020

Latest update: 13 February 2020

End date: Ongoing

Incident: Coronavirus Update: 13 February 2020 Items leaving the UK for China

We are maintaining our services to China. However, the emergency associated with the Coronavirus has reduced the air capacity available in the market and impacted our (and other carriers’) ability to convey all items to China for delivery in the usual manner and timescales. Royal Mail is working hard with our partners to secure alternative air capacity so we can continue running our services to China, despite many other international postal operators having suspended their China service altogether. We continue to collect and process items bound for China. In the event traffic received is greater than the daily available air capacity we will hold items on site in our Heathrow Hub and forward them for transit to China on the next available flight. Delays to deliveries in China

As a result of reduced air capacity and emergency delivery procedures being taken to contain the virus on the ground in China, it is inevitable that customers sending items to China are likely to experience delays to delivery.

For international mail (letters, parcels and Express Mail Service items) China Post are contacting the recipient by phone, before delivery, to agree a delivery preference. The recipient has the option for mail to be stored temporarily at the postal outlet, made available for pick-up from the outlet, or delivered to a smart parcel locker or via other non-face-to-face methods. As result of this process, delays are to be expected for inbound international mail to these areas of China. Impact to items leaving China for delivery in the UK

We are processing items from China for delivery in the UK as usual, though the transit of mail across and through China is affected. A number of international airlines have suspended flights to mainland China, and some border ports in neighbouring countries are also temporarily closed. China Post will temporarily store affected transit mail (air and surface) and will transport it to the destination countries when these transport options are once again available. Delays should be expected in transport and delivery during this period. As previously advised by the World Health Organization, coronaviruses do not survive for long on objects. It is therefore safe to receive postal items from China, without risk of contracting the new coronavirus. Measures have nevertheless been implemented to ensure the safety of mail processing and postal staff across China. Other service affecting issues: Start date: 23 January 2020

End date: 3 February 2020

Incident: Reduced customs operations during Chinese New Year

Due to reduced customs operation over the Chinese New Year period, some gateways into China will not be conducting any customs clearance work for international letters and parcels on 25, 26, 28 & 30 January 2020. As a result, deliveries into China may experience extended delays during and immediately after this period, due to the possible build-up of letters and parcels waiting to clear customs.

Colombia

Start date: 17 March 2020

Latest update: 22 April 2020

End date: Ongoing

Incident: Coronavirus Update: 22 April 2020

Colombia has put special measures in place to limit the spread of Coronavirus. Postal de Colombia need to comply and is also likely to have a reduced workforce available, and not be able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected. Update 8 April 2020

Mail despatches to Colombia have resumed. We’re prioritising mail held during the recent period of suspension, delays may still be evident until this mail is cleared. Original Incident: 17 March 2020

We're currently not sending items to Colombia as there are no available transport links. Items sent will be held and you will experience significant delays.

Croatia

Start date: 16 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Croatia has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Croatian Post need to comply and is also likely to have a reduced workforce available, and not be able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Cuba

Start date: 23 March 2020

Latest Update: 3 August 2020

Incident: Coronavirus Update: 3 August 2020

Mail despatches to Cuba resume Tuesday 4 August 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 23 March 2020

We're currently not sending items to Cuba as there are no available transport links. Items sent will be held and you'll experience significant delays.

Cyprus

Start date: 16 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus We're accepting letters and parcels destined for Cyprus, however, delays may be experienced as air connections have been severely limited. We're looking at alternative solutions to maintain service.

Djibouti

Start date: 18 March 2020

Latest Update: 22 May 2020

End date: 28 May 2020

Incident: Coronavirus Update: 22 May 2020

Mail despatches to Djibouti resume on Thursday 28 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 18 March 2020

We're currently not sending items to Djibouti as there are no available transport links. Items sent will be held and you'll experience significant delays.

Dominican Republic

Start date: 17 March 2020

Latest update: 7 May 2020

End date: Ongoing

Incident: Coronavirus Update: 7 MaY 2020

Mail despatches to the Dominican Republic will resume on Sunday 10 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

New transport links to the Dominican Republic have proven unstable, so we're currently not shipping letters and parcels. Items posted will be held and you will experience significant delays. Update: 17 April 2020

Mail despatches to the Dominican Republic have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident:

We're currently not sending items to the Dominican Republic as there are no available transport links. Items sent will be held and you will experience significant delays.

Ecuador

Start date: 17 March 2020

Latest update: 7 May 2020

End date: Ongoing

Incident: Coronavirus Update: 7 May 2020

Mail despatches to Ecuador resume on Sunday 10 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

New transport links to Ecuador have proven unstable, so we're currently not shipping letters and parcels. Items posted will be held and you will experience significant delays. Update: 17 April 2020

Mail despatches to Ecuador have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 17 March 2020

We're currently not sending items to Ecuador as there are no available transport links. Items sent will be held and you'll experience significant delays.

El Salvador

Start date: 17 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus The entire territory of El Salvador is under quarantine until 1 April 2020 or later, with a decree of extraordinary measures adopted. To minimize human contact and protect its workers, Correos de El Salvador is to significantly reduce its workforce across the logistics chain (from labelling to delivery). As a result, delivery delays can be expected.

Equatorial Guinea

Start date: 23 July 2020

Latest Update: 14 September 2020

End date: Ongoing

Incident: Coronavirus Update: 14 September 2020

Mail despatches to Equatorial Guinea have resumed, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 23 July 2020

We're currently not sending items to Equatorial Guinea as there are no available transport links. Items sent will be held and you'll experience significant delays.

Estonia

Start date: 17 March 2020

Latest Update: 19 June 2020

End date: Ongoing

Incident: Coronavirus Update: 19 June 2020

Estonia Post has advised, with effect from 12 June 2020 all inbound items will be delivered to agreed delivery standards, and signatures once again collected on delivery. However, delays may still be observed due to alternative routing due to limited flight availability. Update: 25 March 2020

Estonia has put special measures in place from 24 March, to limit the spread of Coronavirus. Eesti Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected. Original Incident: 17 March 2020

Eesti Post has informed us from 16 March 2020, they've suspended signature on delivery for inbound items, until further notice.

Fiji

Start date: 3 April 2020

Latest Update: 21 May 2020

End date: 23 May 2020

Incident: Coronavirus Update: 21 May 2020

Mail despatches to Fiji resume on Saturday 23 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 3 April 2020

We're currently not sending items to Fiji as there are no available transport links. Items sent will be held and you'll experience significant delays.

France

Start date: 16 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus France has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. La Poste need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

French Polynesia

Start date: 19 March 2020

Latest Update: 21 May 2020

End date: 23 May 2020

Incident: Coronavirus Update: 21 May 2020

Mail despatches to French Polynesia resume on Saturday 23 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 19 March 2020

We're currently not sending items to French Polynesia as there are no available transport links. Items sent will be held and you'll experience significant delays.

Georgia

Start date: 16 March 2020

Latest Update: 30 April 2020

End date: Ongoing

Incident: Coronavirus Update: 30 April 2020

Mail despatches to Georgia resume on Saturday 2 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 23 April 2020

We're currently not despatching items to Georgia as there are no available transport links. Items sent will be held and you will experience significant delays. Original Incident: 16 March 2020

Georgia has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Georgian Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Germany

Start date: 16 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Germany has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Deutsche Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Grenada

Start date: 27 March 2020

Latest Update: 11 May 2020

End date: Ongoing

Incident: Coronavirus Update: 11 May 2020

Grenada has put special measures in place from Monday 11 May, to limit the spread of Coronavirus. Grenada Postal Corporation need to comply and is also likely to have a reduced workforce available, and not be able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected. Update: 7 May 2020

Mail despatches to Grenada will resume on Sunday 10 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

New transport links to Grenada have proven unstable, so we're currently not shipping letters and parcels. Items posted will be held and you will experience significant delays. Update: 17 April 2020

Mail despatches to Grenada have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 27 March 2020

We're currently not sending items to Grenada as there are no available transport links. Items sent will be held and you will experience significant delays.

Guatemala

Start date: 6 April 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Guatemala has put special measures in place from Monday 6 April 2020 to limit the spread of Coronavirus. Guatemala Post need to comply and is also likely to have a reduced workforce available, and not be able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Guyana

Start date: 27 March 2020

Latest Update: 7 May 2020

End date: Ongoing

Incident: Coronavirus Update: 7 May 2020

Mail despatches to Guyana will resume on Sunday 10 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

New transport links to Guyana have proven unstable, so we're currently not shipping letters and parcels. Items posted will be held and you will experience significant delays. Update: 17 April 2020

Mail despatches to Guyana have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 27 March 2020

We're currently not sending items to Guyana as there are no available transport links. Items sent will be held and you will experience significant delays.

Haiti - On Suspension

Start date: 17 March 2020

Latest update:

End date: Ongoing

Incident: Coronavirus We're currently not sending items to Haiti as there are no available transport links. Items sent will be held and you will experience significant delays.

Honduras

Start date: 16 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Honduras has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Honducor need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Hong Kong

Start date: 28 March 2020

Latest Update: 15 September 2020

End date: Ongoing

Incident: Coronavirus Update: 15 September 2020

Hong Kong Post has advised that the special working arrangements in place to limit the spread of COVID-19 have been lifted. The Force Majeure has also now ended. Delays may still be evident due to possible in-country backlogs and local restrictions. Update: 2 September 2020

Hong Kong Post has advised that the special working arrangements have again been extended, and will remain in force until further notice, affecting the processing and delivery of all mail causing delivery delays. Force Majeure remains in place. Update: 18 August 2020

Hong Kong Post has advised that the special working arrangements have been extended again, this time until 23 August 2020. Force Majeure remains in place. Update: 11 August 2020

Hong Kong Post has advised that the special working arrangements have been extended again, this time until 16 August 2020. Force Majeure remains in place. Update: 3 August 2020

Hong Kong Post has advised that the special working arrangements have been extended again, this time until 9 August 2020. Force Majeure remains in place. Update: 27 July 2020

Hong Kong Post has advised that the special working arrangements have been extended until 2 August 2020. Force Majeure remains in place. Update: 20 July 2020

Hong Kong Post has advised that special working arrangements to reduce the risk of the spread of COVID-19, announced by the government on 19 July 2020, will affect services from 20 to 26 July 2020 on the processing and delivery of all mail types. As a result, quality of service will possibly be affected both during, and immediately after this period. Original incident: 28 March 2020

Hong Kong has put special measures in place from Saturday 28 March, to limit the spread of Coronavirus. Hong Kong Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Hungary

Start date: 25 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Hungary has put special measures in place from 24 March, to limit the spread of Coronavirus. Magyar Posta need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Iceland

Start date: 3 April 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Iceland has put special measures in place from 3 April, to limit the spread of Coronavirus. Iceland Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

India

Start date: 25 March 2020

Latest Update: 11 May 2020

End date: Ongoing

Incident: Coronavirus Update: 11 May 2020

India has put special measures in place from Monday 11 May, to limit the spread of Coronavirus. India Post need to comply and is also likely to have a reduced workforce available, and not be able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected. Update: 28 April 2020

Mail despatches to India have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 25 March 2020

We're currently not sending items to India as there are no available transport links. Items sent will be held and you'll experience significant delays.

Indonesia

Start date: 24 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Indonesia has put special measures in place from 24 March, to limit the spread of Coronavirus. Pos Indonesia need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Iran (Islamic Republic of)

Start date: 14 April 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Iran has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Iranian Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Iraq

Start date: 23 April 2020

Latest Update: 11 June 2020

End date: Ongoing

Incident: Coronavirus Update: 11 June 2020

Mail despatches to Iraq have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 23 April 2020

We're currently not sending items to Iraq as there are no available transport links. Items sent will be held and you will experience significant delays.

Ireland

Latest update: 17 March 2020

Latest update:

End date: Ongoing

Incident: Coronavirus An Post have advised they have suspended signature on delivery for inbound items. Delivery will be conducted via limited face-to-face methods with immediate effect.

Israel

Latest update: 16 March 2020

Latest update: 16 September 2020

End date: Ongoing

Incident: Coronavirus Update: 16 September 2020

Israeli Post has informed us that due to an increase in COVID 19 infections, the Israeli Government has declared a general lockdown for the whole country from 18 September to 11 October 2020 which may be extended subject to review. Postal services will continue to function with restrictions, such as reduced working hours and a reduced workforce, hence delivery and quality of service on all mail types will be affected. Also, to minimise of people contact, signatures will not be collected on delivery. Also, to minimise of people contact, signature will not be collected on delivery. We'll update this incident as more information becomes available from Israeli Post. Original Incident: 16 March 2020

Israel has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Israel Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Italy

Start date: 20 February 2020

Latest update: 2 April 2020

End date: Ongoing

Incident: Coronavirus Update: 2 April 2020

Poste Italiane advise if the addressee cannot be contacted, or in the case of parcels addressed to businesses, cultural institutions, commercial activities and other entities which are temporarily closed in accordance with the Prime Ministerial Decree of 25 March 2020, items can be returned to sender after the first delivery attempt. The list of most affected municipalities is constantly updated and can be found on the Poste Italiane website. In order to protect employees’ health, only parcels below 25kg weight and a combined length/width/height of 150cm can be accepted, to allow single-person processing. Update: 13 March 2020

Italian Post has advised the whole of the country has now become a Yellow Zone, subject to extraordinary measures, which is effective until 3 April or unless a later date is advised. Human movement and social contact are to be minimised. Commercial transport is permitted with precautionary measures aims at preventing/minimising human contact to preserve personal safety. As a result, there has been a heavy reduction in work force applied in the logistic chain within Italian Post, impacting on processing and delivery. As a result Quality of service is affected on all postal products until the end of the Coronavirus epidemic. Precautionary delivery methods continue with signatures not obtainable from the actual addressee during this period. Update: 10 March 2020

Our air carrier has cancelled all flights to Italy until further notice. In order to keep mail to Italy moving we'll be using the road network, which will result in an additional 24-48 hours transit time. Update: 20 February 2020

Poste Italiane has informed us that, in order to minimize the spread of the novel coronavirus (Covid-19), temporary closures will be applied to the following postcodes from 22 February 2020. As a result, the collection and delivery of letter-post, parcel-post and EMS items to/from the locations below is temporarily suspended: CASALPUSTERLENGO: 26814, 26821, 26822, 26823, 26826, 26827, 26828, 26841, 26842, 26843, 26844, 26845, 26846, 26847, 26848, 26849, 26856, 26861, 26862, 26863, 26864, 26865, 26867:

LIVRAGA: 26814.

BERTONICO: 26821.

BREMBIO:26822.

CASTIGLIONE D’ADDA: 26823.

SECUGNAGO: 26826.

TERRANOVA DEI PASSERINI: 26827.

TURANO LODGIANIO:26828.

CASALPUSTERLENGO:26841.

CASELLE LANDI: 26842.

CORNOVECCHIO: 26842.

CASTELNUOVO BOCCA D'ADDA: 26843.

MACCATORNA: 26843.

MELETI: 26843.

CASTELGERUNDO: 26844.

CODOGNO: 26845.

CORNO GIOVINE: 26846.

MALEO: 26847.

SAN FIORANO: 26848.

SANTO STEFANO LODIGIANO: 26849.

SENNA LODIGIANO: 26856.

FOMBIO: 26861.

GUARDAMIGLIO: 26862.

ORIO LITTA: 26863.

O SPEDALETTO LODIGIANO: 26864.

SAN ROCCO AL PORTO:26865.

SOMAGLIA: 26867.

VENETO:35030.

Jamaica

Start date: 27 March 2020

Latest Update: 7 May 2020

End date: Ongoing

Incident: Coronavirus Update: 7 May 2020

Mail despatches to Jamaica will resume on Sunday 10 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

New transport links to Jamaica have proven unstable, so we're currently not shipping letters and parcels. Items posted will be held and you will experience significant delays. Update: 17 April 2020

Mail despatches to Jamaica have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 27 March 2020

We're currently not sending items to Jamaica as there are no available transport links. Items sent will be held and you will experience significant delays.

Japan

Start date: 10 July 2020

End date: 12 August 2020

Incident: Heavy rain and flooding Update: 12 August 2020

Japan Post has advised that following the disruption caused by the heavy rains and extensive flooding, postal services in all parts of Japan have now returned to normal. Original Incident: 10 July 2020

Japan Post has advised the country is experiencing heavy rains and flooding with the postal network severely affected. Some roads are also inaccessible to traffic, which is delaying the delivery of mail and parcels. The affected areas as of 6 July 2020 are in the following postcodes:

Nagano - 3800000–3999999, Gifu - 5000000–5099999, Shizuoka - 4100000–4399999, Aichi - 4400000–4989999, Nara - 6300000–6399999, Kyoto - 6000000–6299999, Osak - 53000000–5999999, Hyogo - 6500000–6799999, Wakayama - 6400000–6499999, Ehime - 7900000–7999999, Yamaguchi - 7400000–7599999, Fukuoka - 8000000–8399999 and 8710000–8710999, Saga - 8400000–8499999, Kumamoto - 8600000–8699999, Oita - 8700000–879999, Nagasaki - 8500000–8599999, 8115000–8115999 and 8170000–8179999, Kagoshima - 8900000–8999999. Start date: 11 March 2020

Latest Update: 2 June 2020

End date: Ongoing

Incident: Coronavirus Update: 2 June 2020

Japan Post has advised they are now behind in clearing their international mail centres for onward transit of items into the country. Customers should expect delays until backlogs are cleared. Original Incident: 11 March 2020

We're accepting letters and parcels destined for Japan, however, delays may be experienced as air connections have been severely limited. We're looking at alternative solutions to maintain service.

Jordan

Start date: 21 April 2020

Latest Update: 28 April 2020

End date: Ongoing

Incident: Coronavirus Update: 28 April 2020

Mail despatches to Jordan have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 23 April 2020

We're currently not sending items to Jordan as there are no available transport links. Items sent will be held and you'll experience significant delays. Original Incident: 21 April 2020

Jordan has put special measures in place to limit the spread of Coronavirus. Jordan Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Kosovo

Start date: 24 April 2020

Latest Update: 6 August 2020

End date: Ongoing

Incident: Coronavirus Update: 6 August 20200

Mail despatches to the Kosovo resume Friday 7 August 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 24 April 2020

We're currently not sending items to Kosovo as there are no available transport links. Items sent will be held and you'll experience significant delays.

Kuwait

Start date: 12 March 2020

Latest Update: 22 June 2020

End date: Ongoing

Incident: Coronavirus Update: 22 June 2020

Mail despatches to Kuwait resume today, Monday 22 June 2020. We’ll prioritise the processing and shipment of mail returned to the UK after being posted during late May and early June. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 11 June 2020

Kuwait has implemented a national lockdown until 21 June 2020, including the suspension of all inbound flights. Some items posted in late May and early June that were in-transit are being returned to the UK, to be re-shipped on or shortly after 21 June 2020. We're advising customers not to post to Kuwait until on or after 21 June 2020. Update: 29 April 2020

Mail despatches to Kuwait resume on Friday 1 May 2020, and we’ll prioritise the processing and shipment of mail held during the period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 12 March 2020

We're currently not sending items to Kuwait as there are no available transport links. Items sent will be held and you'll experience significant delays.

Latvia

Start date: 18 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus We're accepting letters and parcels destined for Latvia, however, delays may be experienced as air connections have been severely limited. We're looking at alternative solutions to maintain service.

Lebanon

Incident Beirut Explosion

Start Date: 4 August 2020

Latest Update: 7 August 2020

Update: 7 August 2020

Liban Post has advised they are planning to resume postal services on Monday 10 August nationwide, and where possible, in the directly impacted areas of Beirut by creating special delivery hubs. However, please note that delivery delays may still occur due to possible mail backlogs and conditions in the affected areas. Original Incident: 4 August 2020

Liban Post has informed us that the explosion which occured on 4 August in Beirut, has damaged some of Liban Post’s distribution centres. Post offices in the area have also been either partially or totally destroyed. Postal operations at the office of exchange, distribution centres and post offices, as well as all support functions have been suspended throughout Lebanon until further notice. An update will be provided as soon as one is available. Incident: Coronavirus

Start date: 19 March 2020

Latest Update: 30 July 2020

Coronavirus19 March 202030 July 2020 Update: 30 July 2020

Lebanon Post has informed us that the Lebanese government have reimposed a complete lockdown until 10 August 2020. However, the international airport is to remain open to cargo flights, so we'll still be sending mail to Lebanon, but delivery delays must be expected due to the in-country lockdown. Update: 13 May 2020

LibanPost has advised us that the Lebanese Government has reinstated complete lockdown measures, starting 12 May 2020 until 18 May 2020.

To comply with these measures, LibanPost has closed its postal network and as a result, all mail items will be delayed. Update: 30 April 2020

Mail despatches to Lebanon resume on Friday 1 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 19 March 2020

We're currently not sending items to Lebanon as there are no available transport links. Items sent will be held and you'll experience significant delays.

Liberia - On Suspension

Start date: 23 July 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus We're currently not sending items to Liberia as there are no available transport links. Items sent will be held and you'll experience significant delays.

Libya

No service since July 2014.

Liechtenstein

Start date: 16 March 2020

Latest Update: 10 May 2020

End date: Ongoing

Incident: Coronavirus Update: 11 May 2020

Liechtensteinische Post AG have advised they will resume signature on delivery where appropriate. Original Incident: 16 March 2020

Liechtenstein has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Liechtensteinische Post AG need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Lithuania

Start date: 17 March 2020

Latest Update: 30 March 2020

End date: Ongoing

Incident: Coronavirus Update: 30 March 2020

Lithuania Post has advised the government of the Republic of Lithuania has declared quarantine on the entire country for a further two weeks (up to 13 April). There will be delays to mail services as a result. All items requiriing a signature will be delivered indirectly without signatures being obtained. Original Incident: 17 March 2020

Lithuania Post have advised, in accordance with measures taken to minimize the spread of Coronavirus, and the requirements of the government of Lithuania, all letter-post, parcel-post and EMS items requiring a signature on delivery will be delivered to customers indirectly. Lithuania Post is therefore unable to collect and provide written proof of delivery until further notice.

Luxembourg

Start date: 23 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Post Luxembourg has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Post Luxembourg need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Macedonia

Start date: 23 March 2020

Latest Update: 2 April 2020

End date: Ongoing

Incident: Coronavirus Update: 2 April

Mail despatches to Macedonia have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 23 March 2020

We're currently not sending items to Macedonia as there are no available transport links. Items sent will be held and you'll experience significant delays.

Malawi

Start date: 3 April 2020

Latest Update: 22 May 2020

End date: 27 May 2020

Incident: Coronavirus Update: 22 May 2020

Mail despatches to Malawi resume on Wednesday 27 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 3 April 2020

We're currently not sending items to Malawi as there are no available transport links. Items sent will be held and you'll experience significant delays.

Malaysia

Start date: 16 March 2020

Latest Update:

End date: Ongoing

Incident: CoronaVirus Malaysia has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Pos Malaysia need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Maldives

Start date: 19 March 2020

Latest Update: 4 June 2020

End date: Ongoing

Incident: Coronavirus Update: 4 June 2020

The Maldives has put special quarantine measures in place against Coronavirus. As a result, Maldives Post may not be able to deliver mail to specifications, with signatures on delivery suspended in order to prevent spread of the infection. Delays to mail services can be expected. Update: 20 May 2020

Mail despatches to the Maldives resume on Thursday 21 May 2020. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update 27 March 2020

The processing suspension in the Maldives has been extended until 4 April, also flights have been suspended. We're accepting letters and parcels destined for the Maldives, however, delays may be experienced as we're looking at alternative solutions to maintain service. Original Incident: 19 March 2020

Maldives Post has informed us they are suspending the processing of all inbound and outbound mail from 19 to 28 March 2020. The disruption is expected to continue until the epidemic is over. As a result, there will be delays to mail services.

Mali

Start date: 3 April 2020

Latest Update: 11 August 2020

End date: Ongoing

Incident: Coronavirus Update: 11 August 2020

Mali Post has advised that normal mail operations resumed on 5 August 2020, however delays may still be evident as they work to clear any backlogs. Update: 4 May 2020

Mail despatches to Mali have resumed. We’ll prioritise the processing and shipment of any remaining mail being held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus, and mail previosly despatched by sea is still in transit. Original incident:

We're currently not sending items to Mali as there are no available transport links. Items sent will be held and you'll experience significant delays.

Malta

Start date: 16 March 2020

Latest Update: 14 July 2020

End date: Ongoing

Incident: Coronavirus Update: 14 July 2020

Malta Post has advised that from 1 July 2020, the taking of signatures on delivery recommenced. However, delays to mail services due to other Coronavirus restrictions are still evident. Malta has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Malta Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Mauritania

Start date: 18 March 2020

Latest Update: 27 July 2020

End date: Ongoing

Incident: Coronavirus Update: 27 July 2020

Mail despatches to Mauritania resume on Tuesday 28 July 2020, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 18 March 2020

We're currently not sending items to Mauritania as there are no available transport links. Items sent will be held and you'll experience significant delays.

Mauritius

Start date: 16 March 2020

Latest Update: 17 June 2020

End date: Ongoing

Incident: Coronavirus Update: 17 June 2020

Mail despatches to Mauritius resume on Thursday 18 June 2020, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 16 March 2020

We're currently not sending items to Mauritius as there are no available transport links. Items sent will be held and you'll experience significant delays.

Mexico

Start date: 16 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Mexico has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Correos de Mexico need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Moldova

Start date: 17 March 2020

Latest Update: 2 April 2020

End date: Ongoing

Incident: Coronavirus Update: 2 April 2020

Mail despatches to Moldova have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 17 March 2020

We're currently not sending items to Moldova as there are no available transport links. Items sent will be held and you'll experience significant delays.

Mongolia

Start date: 27 January 2020

Latest Update: 8 April 2020

End date: Ongoing

Incident: Coronavirus We're accepting letters and parcels destined for Mongolia, however, due to Covid-19 we expect items to be held at the point of entry as Mongolia has now closed all mail centres and no delivery services are available. Update 8 April 2020

Mongolia Post has updated that all International flights to and from Ulaanbaatar are suspended until 30 April. The international mail processing centre (MNULNA) will remain closed until 1 May 2020 and this may be extended. As result, mail deliveries will experience delays during the stated periods and immediately after. Update: 10 March 2020

Mongolia Post has confirmed the first case of COVID-19 infection has now been recorded in Mongolia. To help prevent the virus from spreading, all international flights, both inbound and outbound are suspended from 11-30 March and domestic routes are closed from 10-16 March 2020. These periods may be extended. Original Incident: 27 January

Mongol Post is temporarily closing its international mail centre from 15 March to 1 April 2020. As a result, mail deliveries will experience delays during these periods and immediately after.

Montenegro

Start date: 23 March 2020

Latest Update: 29 April 2020

End date: Ongoing

Incident: Coronavirus Update: 29 April 2020

Mail despatches to Montenegro resume on Friday 1 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 23 March 2020

We're currently not sending items to Montenegro as there are no available transport links. Items sent will be held and you'll experience significant delays.

Morocco

Start date: 3 April 2020

Latest Update: 4 May 2020

End date: Ongoing

Incident: Coronavirus Update: 4 May 2020

Mail despatches to Morocco have resumed. We’ll prioritise the processing and shipment of any remaining mail being held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus, and mail previosly despatched by sea is still in transit. Original incident

We're currently not sending items to Morocco as there are no available transport links. Items sent will be held and you'll experience significant delays.

Nepal

Start date: 27 March 2020

Latest Update: 12 August 2020

End date:

Incident: Coronavirus Update: 12 August 2020

Nepal Post has informed us that the government has further extended the suspension of incoming international flights until 31 August 2020, with a planned resumption from 1 September 2020. These measures will impact on postal services in general, and result in delivery delays. We will continue to accept traffic for Nepal awaiting flight resumption. Update: 24 July 2020

Nepal Post has informed us that the Government lifted the partial nationwide lockdown on 22 July 2020, but is maintaining the suspension of incoming international flights until 16 August 2020. This will impact postal services and result in delivery delays. Update: 30 June 2020

Mail despatches to Nepal will resume on Wednesday 1 July 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original incident: 27 March 2020 We're currently not sending items to Nepal as there are no available transport links. Items sent will be held and you'll experience significant delays.

Netherlands

Incident: Border Authorities Security checks

Start date: 25 August 2020

End date: 4 September Security checks by Border Authorities on a shipment of mail despatched on 25 August to destinations in Netherlands has caused delays. The mail will be released for onward travel later this week.

Only mail despatched on 25 August with Royal Mail Letters are affected. Other dates and Parcel Force items are not affected. Incident: Coronavirus

Start date: 16 March 2020

Latest Update: 2 April 2020

End date: Ongoing Update: 2 April 2020

Force Majeure has been declared by Post NL from 1 to 30 April 2020 due to Covid-19. Therefore, the agreed delivery timescales cannot be guaranteed, so some delivery delays are to be expected. Original Incident: 16 March 2020

PostNL (the Netherlands postal carrier), has decided that, in accordance with the measures taken to minimize the spread of the coronavirus (COVID-19) and the guidelines of the government of the Netherlands, all letter-post, parcel-post requiring signature on delivery will, for health, safety and security reasons, not be signed by anymore at the point of handover to the recipient. For these items, the postman will ask the recipient for the last three digits of the recipient’s ID and this information will be entered by the postmen in the signature field of their handheld devices.

New Caledonia - On Suspension

Start date: 22 June 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus We're currently not sending items to New Caledonia as there are no available transport links. Items sent will be held and you'll experience significant delays.

New Zealand

Start date: 16 March 2020

Latest Update: 19 June 2020

End date: Ongoing

Incident: Coronavirus Update: 19 June 2020

There are no delays to letters and parcels leaving the UK for New Zealand. Throughout April and early May we experienced difficulties in accessing consistent air capacity to New Zealand. We now have regular flights via Los Angeles. However, this takes longer than usual, but is a reliable route. We understand a backlog of traffic was held at Auckland Airport in recent weeks and also in Auckland’s processing centre. Therefore, some customers may experience considerable delays because of the increase in ecommerce volumes coming from the USA, UK and Australia. This, along with the impact of social distancing being experienced by all logistics companies, may mean customers experience items being delivered out of sequence, so not all traffic is being processed and delivered in date order. This affects all mail, not just that from Royal Mail (UK). Accordingly, delivery times in April and early May were lengthy, but in May as a whole we saw 50% of Tracked items being delivered in 15 days and a steady reduction in items awaiting clearance into the NZ Post domestic operation. This is a continuously improving situation and NZ Post are stating that once handed to their domestic network, they will deliver items in 5 days. For further updates, please visit the NZ Post website. Update: 2 June 2020

New Zealand Post has accumulated significant backlogs of mail, particularly for North Island. Customers can expect significant delays while the backlogs are being cleared. Update:6 April 2020

Mail despatches to New Zealand have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 16 March 2020

We're currently not sending items to New Zealand as there are no available transport links. Items sent will be held and you'll experience significant delays.

Nicaragua - On Suspension

Start date: 22 June 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus We're currently not sending items to Nicaragua as there are no available transport links. Items sent will be held and you'll experience significant delays.

Niger

Start date: 22 June 2020

Latest Update: 27 July 2020

End date: 28 July 2020

Incident: Coronavirus Update: 27 July 2020

Mail despatches to Niger will resume 28 July 2020. We’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. We're currently not sending items to Niger as there are no available transport links. Items sent will be held and you'll experience significant delays.

Oman

Start date: 23 April 2020

Latest Update: 29 April 2020

End date: Ongoing

Incident: Coronavirus Update: 29 April 2020

Mail despatches to Oman resume on Friday 1 May 2020, and we’ll prioritise the processing and shipment of mail held during the period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 23 April 2020

We're currently not sending items to Oman as there are no available transport links. Items sent will be held and you'll experience significant delays.

Pakistan

Start date: 17 April 2020

Latest Update: 30 July 2020

End date: 24 May 2020

Incident: Coronavirus Update: 30 July 2020

Pakistan Post has advised that the Pakistani government has implemented further measures to prevent the spread of COVID-19, including restrictions on transport and infrastructure. While we're still sending mail to Pakistan, these restrictions will lead to delivery delays in-country. Update: 22 May 2020

Mail despatches to Pakistan resume on Sunday 24 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 17 April 2020

We're currently not sending items to Pakistan as there are no available transport links. Items sent will be held and you'll experience significant delays.

Papua New Guinea

Start date: 24 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Papua New Guinea has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Post PNG need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Paraguay - On Suspension

Start date: 3 April 2020

Latest update:

End date: Ongoing

Incident: Coronavirus We're currently not sending items to Paraguay as there are no available transport links. Items sent will be held and you'll experience significant delays.

Peru

Start date: 17 March 2020

Latest update: 15 May 2020

End date: Ongoing

Incident: Coronavirus Update: 15 May 2020

Mail despatches to Peru resume on 19 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

New transport links to Peru have proven unstable, so we're currently not shipping letters and parcels. Items posted will be held and you will experience significant delays. Update: 17 April 2020

Mail despatches to Peru have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 17 March 2020

We're currently not sending items to Peru as there are no available transport links. Items sent will be held and you'll experience significant delays.

Philippines

Start date: 17 March 2020

Latest Update: 1 May 2020 2020

End date: Ongoing

Incident: Coronavirus Update: 1 May 2020

Mail despatches to the Philippines have resumed. We’ll prioritise the processing and shipment of any remaining mail being held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus, and mail previosly despatched by sea is still in transit. Update: 23 April 2020

We're currently not able to send items by air to the Philippines due to a lack of air transport links and the country is not accessible by road. To ensure we maintain a level of service to this country, we'll send items by sea (including those which we are currently holding for despatch), and our revised delivery aims are currently 7 to 8 weeks. We're continually seeking new air links and will divert to an air service as soon as an appropriate service becomes available. Original Incident:17 March 2020

We're currently not sending items to Phillipines as there are no available transport links. Items sent will be held and you'll experience significant delays.

Poland

Start date: 16 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Poland has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Polska Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Portugal

Start date: 23 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Portugal Post has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Portugal Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Republic of Guinea

Start date: 23 July 2020

Latest Update: 2 August 2020

End date: Ongoing

Incident: Coronavirus Update: 2 August 2020

Mail despatches to the Republic of Guinea have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 23 July 2020

We're currently not sending items to the Republic of Guinea as there are no available transport links. Items sent will be held and you'll experience significant delays.

Reunion Island

Start date: 22 June 2020

Latest Update: 10 July

End date: Ongoing

Incident: Coronavirus

Mail despatches to Reunion Island have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 22 June We're currently not sending items to Reunion Island as there are no available transport links. Items sent will be held and you'll experience significant delays.

Romania

Start date: 16 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Romania has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Post Romana need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Russia

Start date: 25 March 2020

Latest Update: 2 April 2020

End date: Ongoing

Incident: Coronavirus Update: 2 April 2020

Mail despatches to Russia have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 25 March 2020

We're currently not sending items to Russia as there are no available transport links. Items sent will be held and you'll experience significant delays.

Rwanda

Start date: 25 March 2020

Latest Update: 20 May 2020

End date: Ongoing

Incident: Coronavirus Update: 20 May 2020

Mail despatches to Rwanda resume on Thursday 21 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 25 March 2020

We're currently not sending items to Rwanda as there are no available transport links. Items sent will be held and you'll experience significant delays.

Samoa

Start date: 26 March 2020

Latest Update:15 May 2020

End date: Ongoing

Incident: Coronavirus Update:15 May 2020

Mail despatches to Samoa will resume 17 May 2020. We’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident:26 March 2020

We're currently not sending items to Samoa as there are no available transport links. Items sent will be held and you'll experience significant delays.

Saudi Arabia

Start date: 28 January 2020

Latest Update: 30 April 2020

End date: Ongoing

Incident: Coronavirus Update: 30 April 2020

The special measures implemented by Saudi Post to prevent the spread of Coronavirus remain in place, as a result delays yo all mail will be evident. Original Incident: 28 January 2020

Saudi Post has informed us that, in accordance with the measures taken to minimize the spread of the novel coronavirus (COVID-19) all letter-post, parcel-post items requiring signature on delivery will provisionally be delivered to customers indirectly. Consequently, it will not be mandatory for Saudi Post to provide written proof of delivery and the delivery will be based on a code sent to the addressee’s mobile phone.

Senegal

Start date: 24 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Senegal has put special measures in place from 24 March, to limit the spread of Coronavirus. Senegal Poste need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Serbia

Start date: 16 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Serbia has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Serbia Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Seychelles

Start date: 22 June 2020

Latest Update: 11 September 2020

End date: Ongoing

Incident: Coronavirus Update 11 September 2020

Some mail has been held at the transit point and returned to the UK. They will be reprocessed and despatched via our alternative carrier. As a result, some mail may experience delays. Update: 7 August 2020

Seychelles Post has advised that the International Airport has re-opened from 1 August for International flights. The schedule of international flights serving the Seychelles, is gradually increasing and Seychelles Post is able to accept all mail types. As flights may still be cancelled due to low levels of demand, force majeure previously declared will continue to apply until further notice. Update: 22 July 2020

Mail despatches to the Seychelles have resumed, but flights are still irregular and severely restricted. Scanning of items may also be delayed due to reduced transportation between the islands of the Seychelles. Seychelles Postal Services has declared a Force Majeure situation until further notice. Original Incident: 22 June 2020

We're currently not sending items to the Seychelles as there are no available transport links. Items sent will be held and you'll experience significant delays.

Sierra Leone - On Suspension

Start date: 23 July 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus We're currently not sending items to Sierra Leone as there are no available transport links. Items sent will be held and you'll experience significant delays.

Singapore

Start date: 11 March 2020

Latest Update: 4 May 2020

End date: Ongoing

Incident: Coronavirus Update 4 May

Mail despatches to Singapore have resumed as we have secured a new air solution. We’re prioritising the processing and shipment of mail held during the recent period of limited air capacity. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

We're accepting letters and parcels destined for Singapore, however, delays may be experienced as air connections have been severely limited. We're looking at alternative solutions to maintain service.

Slovakia

Start date: 16 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Slovakia has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Slovenska Posta need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Slovenia

Start date: 17 March 2020

Latest Update: 4 June 2020

End date: 4 June 2020

Incident: Coronavirus Update: 4 June 2020

Postal Services in Slovenia are now returning to normal, with signatures now being taken on delivery. Some restrictions are still in place, and flight capacity is still limited, so some delays may continue to be experienced. Update: 19 March 2020

Non-contact delivery has commenced on signature required items from Monday 16 March 2020, and will be performed until further notice. Original Incident: 17 March 2020

Slovenia Post has advised that after the government’s official declaration of COVID-19 as an epidemic, all residents have been asked to stay at home and keep their social contacts and movement within the country to a minimum. This measure affects the ability of Slovenia Post to keep their sorting and delivery operations functioning. As a result, deliveries will be affected for all mail types (EMS, parcel post and letter post) and this is expected to remain the case until the end of the epidemic.

Somalia

No service since October 1991.

South Africa

Start date: 27 March 2020

Latest update: 15 May 2020

End date: Ongoing

Incident: Coronavirus Update: 15 May 2020

Mail despatches to South Africa resume on Sunday 17 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 27 March 2020

We're currently not sending items to South Africa as there are no available transport links. Items sent will be held and you'll experience significant delays.

South Korea

Start date: 18 March 2020

Latest Update: 11 May 2020

End date: Ongoing

Incident: Coronavirus Update: 11 May 2020

South Korea has put special measures in place from Monday 11 May, to limit the spread of Coronavirus. Korea Post need to comply and is also likely to have a reduced workforce available, and not be able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected. Update: 6 April 2020

Mail despatches to South Korea have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 18 March 2020

We're currently not sending items to South Korea as there are no available transport links. Items sent will be held and you'll experience significant delays.

Spain

Start date: 16 March 2020

Latest Update: 2 September 2020

End date: Ongoing

Incident: Coronavirus Update: 2 September 2020

Correos, has advised they continue to experience problems with capacity, frequency and regularity of international flights due to the current COVID-19 situation. The force majeure situation previously declared remains in force, which continues to have a major impact on operations. As a result, we cannot guarantee the quality of service for all inbound and outbound mail until further notice. Update 25 March 2020

The status of Alert in Spain and Spanish territories is extended to 11 April 2020. Also, international flights have been suspended with dispatches temporarily moved to road services to maintain mail flow but this will result in extended transit times. Original Incident: 16 March 2020

Correos, the Spanish postal operators, has implemented special measures in order to reduce the risk of the spread of the novel coronavirus (COVID-19). Customers should expect delays and also reduced tracking and signature capture. Correos will be applying strict ad-hoc measures in line with government instructions in order to minimise human contact. Correos has also significantly reduced the workforce deployed in the logistics chain, with regard to both sorting and delivery.

Sri Lanka

Start date: 24 March 2020

Latest Update: 7 May 2020

End date: Ongoing

Incident: Coronavirus Update: 7 May 2020

Mail despatches to Sri Lanka will resume on Sunday 10 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Oringal incident:We're currently not sending items to Sri Lanka as there are no available transport links. Items sent will be held and you'll experience significant delays.

St. Kitts and Nevis

Start date: 27 March 2020

Latest Update: 7 May 2020

End date: Ongoing

Incident: Coronavirus Update: 7 May 2020

Mail despatches to St. Kitts and Nevis will resume on Sunday 10 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

New transport links to St. Kitts and Nevis have proven unstable, so we're currently not shipping letters and parcels. Items posted will be held and you will experience significant delays. Update: 17 April 2020

Mail despatches to St. Kitts and Nevis have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 27 March 2020

We're currently not sending items to St. Kitts and Nevis as there are no available transport links. Items sent will be held and you will experience significant delays.

St. Lucia

Start date: 27 March 2020

Latest Update: 7 May 2020

End date: Ongoing

Incident: Coronavirus Update: 7 May 2020

Mail despatches to St. Lucia will resume on Sunday 10 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

New transport links to St. Lucia have proven unstable, so we're currently not shipping letters and parcels. Items posted will be held and you will experience significant delays. Update: 17 April 2020

Mail despatches to St. Lucia have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 27 March 2020

We're currently not sending items to St. Lucia as there are no available transport links. Items sent will be held and you will experience significant delays.

St. Vincent and the Grenadines

Start date: 27 March 2020

Latest Update: 7 May 2020

End date: Ongoing

Incident: Coronavirus Update: 7 May 2020

Mail despatches to St. Vincent will resume on Sunday 10 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 24 April 2020

New transport links to St. Vincent and the Grenadines have proven unstable, so we're currently not shipping letters and parcels. Items posted will be held and you will experience significant delays. Update: 17 April 2020

Mail despatches to St. Vincent and the Grenadines have resumed, and we’re prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 27 March 2020

We're currently not sending items to St. Vincent and the Grenadines as there are no available transport links. Items sent will be held and you will experience significant delays.

Suriname

Start date: 4 June 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Suriname has put special measures in place to limit the spread of Coronavirus. Surpost need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Switzerland

Start date: 25 March 2020

Latest Update:

End date: Ongoing

Incident: Coronavirus Switzerland has put special measures in place to limit the spread of Coronavirus. La Poste Suisse need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected..

Syria

No service since December 2012.

Taiwan

Start date: 10 March 2020

Latest update: 30 April 2020

End date: Ongoing

Incident: Coronavirus Update: 30 April 2020

Mail despatches to Taiwan have resumed. We’ll prioritise the processing and shipment of any remaining mail being held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus, and mail previously despatched by sea is still in transit. Update: 23 April 2020

We're currently not able to send items by air to Taiwan due to a lack of air transport links and the country is not accessible by road. To ensure we maintain a level of service to this country, we'll send items by sea (including those which we are currently holding for despatch), and our revised delivery aims are currently 6 to 7 weeks. We're continually seeking new air links and will divert to an air service as soon as an appropriate service becomes available. Original Incident: 10 March 2020

We're currently not sending items to Taiwan as there are no available transport links. Items sent will be held and you'll experience significant delays.

Tajikistan

Start date: 22 May 2020

Latest update:

End date: Ongoing

Incident: Coronavirus The government of Tajikistan has put special measures in place from Friday 22 May 2020, to limit the spread of Coronavirus. Tajikistan Post need to comply, and are also likely to have a reduced workforce available, and not be able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Tanzania (DAR)

Start date: 19 March 2019

Latest update: 22 May 2020

End date: 27 May 2020

Incident: Coronavirus Update: 22 May 2020

Mail despatches to Tanzania (DAR) resume on Wednesday 27 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 19 March 2020

We're currently not sending items to Tanzania as there are no available transport links. Items sent will be held and you'll experience significant delays.

Thailand

Start date: 16 March 2020

Latest update: 11 May 2020

End date: Ongoing

Incident:Coronavirus Update: 11 May 2020

Mail despatches to Thailand have now resumed, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Update: 23 April 2020

We're currently not sending items to Thailand as there are no available transport links. Items sent will be held and you'll experience significant delays. Original Incident: 16 March 2020

Thailand has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Thailand Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

Togo

Start date: 3 April 2020

Latest update: 4 June 2020

End date: Ongoing

Incident: Coronavirus Update: 4 June 2020

Togo has put special measures in place to limit the spread of Coronavirus. La Poste du Togo need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected. Update: 20 May 2020

Mail despatches to Togo resume on Thursday 21 May 2020, and we’ll prioritise the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus. Original Incident: 3 April 2020

We're currently not sending items to Togo as there are no available transport links. Items sent will be held and you'll experience significant delays.
