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RueBaRue Guest Communication Platform

The RueBaRue Guest Communication Platform delivers the tools to simplify operations and drive more revenue. We help vacation rental companies and rental owners use smart messaging to communicate with guests, schedule automated text and email delivery of guestbooks and area guides, and respond quickly to guest questions with Team SMS Inbox.

Platform Features

Message Scheduler Automatically send digital guestbooks, area guides, guest satisfaction surveys, social media campaigns and more by text messaging (SMS) or email. Smart Messaging and Team SMS Inbox Answer questions from guests before, during and after their stay via text messaging. Team SMS Inbox saves all guest messages and staff replies so your team knows questions have been answered. Property Guide Provide the essential information your guests need about their rental home like arrival times, door code, WiFi codes and rules for maintaining the house. Destination Guide Give your guests everything they need to know about the best restaurants, activities, events and essentials in your area. PMS Integration Integrate seamlessly with popular vacation rental software to build individualized property guides and import guest reservations. Meet our Integration Partners. Alerts Send automatic messages by email or text informing current and arriving guests of area disruptions like severe storms, fires and road closures. Mobile App for Property Managers The messaging app makes it easy to stay in touch with guests and conduct business away from your desk. Available on iPhone and Android, the app provides instant access to every guest and all text messages. Five-Star Reviews Filter potential low-star reviews, so you can address problems guests had with their stay before their reviews post. See All Platform Features

What Customers Are Saying About RueBaRue

"People want that local experience when they come here. Our RueBaRue guides help us provide that."

Beachcomber Vacation Homes, Oregon "People aren’t calling in asking how to use a TV or where exactly to park because it’s all there in detailed step-by-step photos."

Bluewater Vacation Rentals, California "RueBaRue has tremendously cut down on the questions that many guests have about the home and amenities, local attractions and places to eat."

Miss Kitty's Fishing Getaways, Texas "It's nice to have something that I can send out when people book so I can help them plan their vacations in our town." Michael's Vacation Rentals, Idaho

Case Studies

What RueBaRue Can Help You Do