A young woman who went to her bank to reset her PIN number was refused service after staff said her appearance didn’t match her ID’s. Feifei (alias) forgot the card’s PIN after a long period without using it, and so took her photo ID with her to the Xihu branch of China Construction Bank in Shaoyang to sort things out. However, she was now 7kg lighter and had a different haircut compared to when she had her ID photo taken in 2009, a time at which she weighed 54kg and sported a sloping fringe. Her bank has told her to get a new ID from her local police station. One netizen said the bank was just doing it’s duty.

Source: Netease