The FBI confirmed Wednesday that a bank customer shot at a suspected bank robber on Tuesday outside the Los Alamos National Bank branch in White Rock.

Skip Wecksung/Monitor An officer searches the ground Tuesday in a neighborhood in White Rock for bullets following an armed robbery at the Los Alamos National Bank. The Federal Bureau of Investigation office in Albuquerque has confirmed a customer fired at the fleeing suspect during the incident. Buy this photo Courtesy The FBI released this footage of the suspect Tuesday. Courtesy The FBI released this footage of the suspect Tuesday.

Further information regarding the customer wasn’t made available.

Several witnesses reported hearing shots a bit before noon on Tuesday. An armed man dressed in all black, with his face covered, reportedly held up the bank and received an undisclosed amount of money.

Herman Manzanares, owner of Herman’s Auto next door to the bank in White Rock, said he and his employees heard the shots.

“We saw the guy run around to Rover and we saw the man who shot at him go back into the bank. We called 911 and so did the bank,” Manzanares said.

A few minutes later police arrived; traffic snarled as heavily armed police sought the suspect.

The small town – a bedroom community for nearby Los Alamos – shut down with residents asked to stay inside and school children locked inside their schools.

“It was just chaos,” Manzanares said.

Also Wednesday, the Los Alamos Police Department announced they are asking anyone in White Rock who may have any video or image surveillance – from anywhere in town – to contact them immediately.

“LAPD criminal investigators would like to receive a copy of the footage as soon as possible,” according to the press release.

Please contact Det. Joey Robinson at 505-662-8274 or email joseph.robinson@lacnm.us.

The FBI is offering a $1,000 reward for information leading to the arrest of the robbery suspect.

Anyone with information is asked to call the FBI at 505-889-1300. Tips can also be submitted online at tips.fbi.gov.