Incoming

Dear Diary:

I took the subway home to the Upper East Side after having dinner with some friends. I got off at 86th Street.

There is a bank on one of the corners there that is immediately visible when you come up out of the station. As I got to the top step, I noticed a young woman outside the bank who was clearly struggling to use her card to unlock the doors to the A.T.M.s.

An older woman with a cane was coming out of the bank. She opened the door from the inside, and then held it so that the younger woman could come in.

Rather than thanking the older woman, the younger woman began to berate her for letting someone who might not be a customer into the bank.