

The future of outsourcing will depend on increasing efficiency and adapting to new technologies as service buyers focus more on desired business outcomes rather than business processes. Even though costs play a major role, innovation, commitments and business outcomes will become more central to contracts, taking on greater importance and value.

While making sourcing decisions and selecting the right service provider, buyers weigh their reputational risk against the service provider’s ability to stay relevant, innovative and focused, in order to attract and retain the best employees.

It is important for Service Providers to demonstrate and apply world-class best practice each and every day. The best service providers do not limit themselves to incremental process improvements; rather they act as consultants always on the look-out for innovations which can drive forward value additions to the client’s business.

SBL comes of age in BPMS and IT /ITES, multiple discipline capabilities. Our ISO certified (Quality, Security and Staff development) delivery centres at 3 different locations reduce the data security risks and enables us to implement multiple delivery models to match the client expectations.

Over the past decade SBL has followed best practice methods and processes at all times. We habitually leverage technological advances for a wide range of services, which include: end to end financial accounting services; data collation, extraction, and analysis; digitization, transcription and preservation of multilingual data. This commitment to innovation ensures speed, accuracy and transparency in business processes while increasing our clients’ and partner’ ROI.

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