We take security issues very seriously at margin. It’s for this reason that we only store half of a two part API-key pair on our servers - hashed and encrypted. We also advise you to not enable withdrawal on your API keys so that it’s impossible for funds to leave your exchange account. Even if our servers became compromised a potential attacker would not be able to do anything as three quarters of each key pair is not kept by us. Furthermore, margin connects directly to the exchanges and does not route orders through our servers.

Customer Support

We know how important it is to have good customer support in the cryptocurrency space and right from the start we have strived to be the best. Whether you have setup questions, a more involved technical issue or you simply want to suggest new features, we are here to listen and to help you. Click on the chat bubble in the bottom right of the page to talk directly with one of the team and if we can't chat right now we will get back to you by email ASAP. We look forward to hearing from you soon!