Additional policies and FAQs

By purchasing and/or using any of the Hooping for Life products you agree that you are held solely responsible for your own safety, the safety of others and all use of our products. HoopingforLife assumes no liability for any damage or injury that may result from the use of our products



**If you are dissatisfied with product in any way, shape, or form please send me a message, and we'll mutually come to resolve it***



FAQ



Why can't you fully collapse a 32" or smaller in diameter hoop?



Since the hoop is already so small, coiling it all of the way results in too much pressure in the tubing which can result in a bent of dented hoop. You don't need to fully collapse the hoop to make it a travel hoop. You can also try using double sided velcro, ribbons, and zip ties to hold the hoop in a collapsed form.



What do I do if my hoop arrives or becomes slightly warped?



All hoops are shipped collapsible, because of this hoops may warp slightly in the process. You should leave your hoop on a flat surface under the sun for a while so the tubing will regain it's natural shape. You can also lightly push and pull the hoop into shape until it becomes round again.



Why should I not leave my hoop fully collapsed for storage?



Leaving the hoop fully collapsed is great for travel, but leaving it like that for prolonged period gives added stress on the tubing. This pressure can cause your hoop to warp in untended ways.



Why is the tracking information not updating? It says that only the shipping label was created.



Every time I finish a hoop and send it to the post office, I send you an message to let you know. The post office is supposed to scan the tracking so that it will say that it was accepted and then keep you posted as it travels towards you. Unfortunately, the post office doesn't always do this. I have asked them about it and they say that sometimes the scanner has trouble picking up the barcode information for the shipping label, and that other times it arrives at a person's post office but for some reason sits there for a bit. Unfortunately, how USPS handles packages is out of my control. If this happens, we'll keep a close watch on the information, give it a week and see if the status changes, and if it doesn't we'll figure out a way to get you a replacement hoop.



Why does hula hooping make you happy?



Hoola hooping rocks!!! Hooping can me meditative, dance like, and exercise related. All of the movements that you do with the hoop get your body moving. Because of your movements, your body releases endorphins which make you happy. :)