Game Versions:

Error: Client closing itself automatically without an error message? Graphics not loading?

Solution: Try clearing your cache.

RuneScape stores some files locally on your device. Sometimes one or more of these files can become corrupted and cause problems starting the game, clearing your cache will force these files to redownload.

Windows Mac

Windows

Clear your RuneScape cache

1 Select 'Options' in the lower left of the client screen whilst it's loading. 2 To find where your cache files are saved see 'Cache folder'. 3 Go to this directory and delete the whole folder. 4 Reload the client. In the lower right you will see the cache begin to build. Wait for this to get to 100% before logging in.

You can also enter the command 'deletejs5caches' into the Developer Console and restart the game to clear your cache.

Clear your Old School RuneScape cache

1 Click Start and search and copy this directory into the search bar: %USERPROFILE%\jagexcache\oldschool\LIVE 2 Delete the folder.

Mac

Clear your RuneScape cache

1 Open spotlight search 2 Enter: /Users/*insert your Mac username here*/Jagex 3 Open the 'Jagex' folder 4 Delete the folder called 'RuneScape'

Clear your Old School RuneScape cache

1 Use spotlight to locate any folders named 'jagexcache' 2 In this folder, open the folder named 'OldSchool' 3 Find and delete the following folder: LIVE

NOTE: Your cache will automatically re-download after following these steps. During this time you may notice a slight decrease in performance.

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