A comprehensive solution package offered by cloud service providers, such as Genpact, IBM Corporation, Fujitsu Limited, and Capgemini, to empower business process outsourcing (BPO) through a cloud computing service model is termed as business process-as-a service (BPaaS). Minimizing labor expenses, can be achieved by using BPaaS industry solution is the objective of prevailing BPO services. Consumption-based or subscription-based are the two pricing model for BPaaS industry solutions.



In 2018, the market size of the global Business Process-as-a-Service (BPaaS) Market garnered at $4,012 million and is expected to record for $17,000 million by 2027, registering at a CAGR of 28% over the forecast term from 2017 to 2027. Among multiple developed & the developing regions such as North America, Europe, and Asia-Pacific, it is associated with the boost in ICT expenditure by governments.



In the upcoming future, the highest CAGR is estimated to be witnessed by Asia-Pacific region and growing regions for the vendors of Business Process-as-a-Service (BPaaS) Market are countries like China and Japan. The arrangement of BPaaS industry solutions is intensified because of the ongoing trend of scheduling, executing, and automation of tasks amidst industry users like BFSI, government, retail, healthcare, and several others.

The prominent players operating in the business process-as-a service (BPaaS) market include Accenture, IBM Corporation, Cognizant Technology Solutions Corporation, Tech Mahindra Capgemini, Fujitsu Limited, Genpact, Oracle Corporation, SAP SE, and Wipro Limited. The key strategies embraced by these companies along with the current trends as considered in report are imminent opportunities, and constraints of the BPaaS market, including detailed information about their consequences.



Initiating from the process design to the process implementation, the extensive regulatory compliances applicable to all kind of organization, whether SMEs or large organizations, and has mentioned specific guidelines for every process. Equivalently, in respect of several verticals, industry-specific regulatory compliances design various compliance essentials. Few regulations impacting the Business Process-as-a-Service (BPaaS) Market are Health Insurance Portability and Accountability Act (HIPAA), Health Information Technology for Economic and Clinical Health (HITECH), and Payment Card Industry Data Security Standard (PCI DSS). In various scenarios, compliance management has evolved as an overhead process rather than a regulatory process. Certain enterprises are struggling to cope up with regulatory adjustments, who have not enforced in-house compliances and internal audits. Amidst ever-changing government regulations, the large enterprises are challenged with certain matters. With the aid of a BPaaS provider, all the compliance related issues can be managed as they enforce BPaaS solutions competent of bridging the compliance gaps across verticals and accommodating modifications in the existing regulations.



Business Process-as-a-Service (BPaaS) Market Key Segments:

By Application

• HR Service

• Finance & Accounting Service

• Analytics

• Supply Chain Management

• Digital Asset Management

• Others (OMaaS and Managed Marketing Service)



Business Process-as-a-Service (BPaaS) Market By Deployment Model

• Private

• Public

• Hybrid



By Industry Vertical

• Banking, Financial Services, and Insurance (BFSI)

• Healthcare

• Government

• Manufacturing

• Retail

• IT & Telecom

• Others (Business Service Providers, Media & Entertainment, and Hospitality)



Business Process-as-a-Service (BPaaS) Market By Geography

• North America

• U.S.

• Canada

• Mexico



• Europe

• UK

• Germany

• France

• Italy

• Rest of Europe



• Asia-Pacific

• China

• India

• Japan

• Australia

• Rest of Asia-Pacific



• LAMEA

• Latin America

• Middle East

• Africa