Use this page to identify software versions for the Samsung Galaxy Note9 as well as details on recent software updates.

Identify the device's current software version

Android 9 / 10

From the Home screen, swipe up on an empty spot to open the Apps tray. Tap Settings > About phone > Software information. View the Baseband version and compare it to the version below.

Review software version details

VERSION RELEASE DATE ENHANCEMENTS STATUS Android 10 Baseband version: N960USQS5ETH5 September 11, 2020 September 2020 security patch Available September 11, 2020 If your device meets the requirements below, this update will be available to download. To prevent download issues, there's a daily limit on downloads. If it's not available yet, check back tomorrow or after September 15, when the daily limit is lifted. Android 10 Baseband version: N960USQS5ETH2 August 20, 2020 August 2020 security patch Available August 20, 2020 If your device meets the requirements below, this update will be available to download. To prevent download issues, there's a daily limit on downloads. If it's not available yet, check back tomorrow or after August 24, when the daily limit is lifted. Android 10 Baseband version: N960USQU4ETG2 July 26, 2020 July 2020 security patch Improves screen resolution with WQHD+ Additional updates and improvements Available July 26, 2020 If your device meets the requirements below, this update will be available to download. To prevent download issues, there's a daily limit on downloads. If it's not available yet, check back tomorrow or after July 30, when the daily limit is lifted. Android 10 Baseband version: N960USQU4ETF3 June 28, 2020 June 2020 security patch Additional updates and improvements Available June 28, 2020 If your device meets the update requirements below, you can upgrade to the most current software version. Android 10 Baseband version: N960USQU4DTD3 June 7, 2020 May 2020 security patch Available June 7, 2020 If your device meets the update requirements below, you can upgrade to the most current software version. Android 10 Baseband version: N960USQS3DTB2 March 19, 2020 March 2020 security patch Available March 19, 2020 If your device meets the update requirements below, you can upgrade to the most current software version. Android 10 Baseband version: N960USQU3DTAA February 23, 2020 Android 10

DIGITS built-in multi-line settings removed

Google security update for February 2020 Available February 23, 2020 If your device meets the update requirements below, you can upgrade to the most current software version. Android 9.0 Baseband version: N960USQS3CSK1 December 15, 2019 December security patch Available December 15, 2019 If your device meets the update requirements below, you can upgrade to the most current software version. Android 9.0 Baseband version: N960USQS3CSJ1 November 8, 2019 November security patch Available November 8, 2019 Android 9.0 Baseband version: N960USQS2CSI3 October 25, 2019 October security patch Available October 25, 2019 Android 9.0 Baseband version: N960USQU2CSI1 October 6, 2019 September Security patch Camera autofocus fix Available October 6, 2019 Android 9.0 Baseband version: N960USQS1CSGB August 18, 2019 August security patches Available August 18, 2019 Android 9.0 Baseband version: N960USQS1CSGA August 11, 2019 Camera enhancements, July security patch Available August 11, 2019 Android 9.0 Baseband version: N960USQS1CSF1 June 22, 2019 June security patches Available June 22, 2019 Android 9.0 Baseband version: N960USQS1CSE1 May 24, 2019 May security patches Available May 24, 2019 Android 9.0 Baseband version: N960USQU1CSD1 April 19, 2019 April security patches Available April 19, 2019 Android 9.0 Baseband version: N960USQU1CSC1 March 1, 2019 Android Pie 9.0 New e911 call flow Compass calibration fix BYOD update Available March 1, 2019 Android 8.1 Baseband version: N960USQU1ARL1 January 6, 2019 December security patch Camera bug fixes Various bug fixes and system improvements Available January 6, 2019 Android 8.1 Baseband version: N960USQS1ARK1 November 22, 2018 November security patch

Various bug fixes and system improvements Available November 22, 2018 Android 8.1 Baseband version: N960USQU1ARJ8 November 13, 2018 October security patch Camera bug fixes Audio bug fixes & optimization Available November 13, 2018 Android 8.1 Baseband version: N960USQS1ARH6 September 20, 2018 September security release Available September 20, 2018 Android 8.1 Baseband version: N960USQU1ARFL March 16, 2018 Release Software Available August 24, 2018

Determine update requirements

Your device must meet the following requirements to update your software to the most current version:

50% or higher battery life

Data connection

File size: 173 MB

Update software versions

Update automatically over the air (OTA)

It is recommended to connect to Wi-Fi before completing the update.

From the Home screen, swipe up on an empty spot to open the Apps tray. Tap Settings > Software update > Download updates manually. Wait for the device to check for updates. Tap OK > Start. When the restart message appears, tap OK.

Update from a computer

Follow the update requirements above, along with the following:

Use a Samsung USB cable.

Back up your data prior to completing the update.

During the update, do not:

Use the device or press any keys.

Remove the battery, if applicable.

Turn off the device.

Disconnect the USB cable until the update is complete.

You will not be able to place a call during the update, not even an emergency call.

Download and install Samsung Smart Switch that is compatible with your computer from http://www.samsung.com/us/support/smart-switch-support/#!/. Connect the cable to a compatible USB port on your computer. Connect the other end of the cable to your mobile device. Allow your computer to install any required drivers for your device. This process may take a few minutes. Open Smart Switch on your computer, and allow it to make the connection. If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update. Click Update to begin downloading the necessary files. Click OK to proceed. Your device may turn off and on a few times during the update process. Once complete the device will return to the Home screen.

Issues after updating

If you experience issues after updating to the latest software version, follow these steps: