In these uncertain times, we are faced with a number of pressing questions: When will the quarantine end? Do I have enough toilet paper? And, of course, why isn’t The Muppet Show on Disney+?

That last question isn’t as easy to answer as you’d expect—but the reason can most easily be traced to outgoing Disney CEO Bob Iger.

Iger inherited the Muppets from his predecessor, the embattled Michael Eisner—who purchased the property in 2004, less than a year before he left the company. (Eisner had known Jim Henson since 1967 and had been trying to make the deal happen since 1989.) And though Iger’s tenure was defined by blockbuster deals of his own—the purchase of venerable institutions like Pixar, Marvel, Lucasfilm, and 20th Century Fox—Iger was less than enthusiastic about integrating the Muppets into Disney’s portfolio.

His ambivalence for Henson’s characters can be seen in the slipshod direction the property has taken since the Disney acquisition. Rather than releasing big-ticket Muppet projects, Iger initially relegated them to what was then Disney Interactive, a part of the company responsible for mobile games and corporate websites. He then oversaw a baffling series of creative decisions, from announcing (and then jettisoning) a Frank Oz–directed Muppets feature based on a project that Henson had worked on, to having the characters star in a weak, made-for-TV-movie version of The Wizard of Oz, to a controversial 2015 Muppets TV show that cribbed from The Office and failed to find an audience. (Yes, Iger’s Disney also released 2011’s The Muppets, a critical and commercial success that also won a best-original-song Oscar—but it was followed by a disappointing 2014 sequel that brought the franchise back to square one.)

If these attempts at revitalization seem half-hearted, that’s because they probably are. “I think you have to have a vested interest from the top,” Brian Jay Jones—author of the indispensable Jim Henson: A Biography—said of Iger and the Muppets. “He’s so interested in Marvel and Star Wars because these are the kids he brought to the table. The Muppets came in under somebody else’s watch.” (Bob Iger did not respond to a request for comment.)

Beyond their 2009 cover of “Bohemian Rhapsody,” a viral music video hit that currently stands at 82 million YouTube views (it also won two Webby Awards), the Muppets have failed to find much purchase in the current pop-culture landscape. That’s especially baffling given the generational goodwill that persists towards its characters as well as Disney’s uncanny ability to reinvigorate old properties for modern audiences—but it’s probably why Disney+ doesn’t highlight the Muppets.

Though they’re a marquee brand, Henson’s creations aren’t even given their own dedicated button on the streaming service—unlike Marvel, Pixar, and Star Wars. When you look for the Muppets, you’ll also find surprisingly little in the way of content. The service currently features the two original Muppet films (The Muppet Movie and The Great Muppet Caper), the two films Disney made before the company owned the rights to the characters (Muppet Christmas Carol and Muppet Treasure Island), the two films made after Disney owned the rights (Muppets and Muppets Most Wanted), the new Muppet Babies TV series, and the 2015 Muppets mockumentary series, plus some short-form miscellanea like Muppet Moments. That’s it. (Disney+ did not respond to a request for comment.)

Meanwhile, dozens of hours of Muppet content are unavailable on Disney+, including but not limited to: the entire run of The Muppet Show and Muppet Babies (both of which ran for more than 100 episodes), plus the entirety of Muppets Tonight, and an untold number of specials and TV movies like The Muppets at Walt Disney World, Muppet Family Christmas, and Muppets Wizard of Oz.