'To those fleeing persecution, terror & war, Canadians will welcome you, regardless of your faith. Diversity is our strength #WelcomeToCanada,' Trudeau wrote in Jan. 2017

OTTAWA — When Prime Minister Justin Trudeau used Twitter to welcome refugees to Canada last winter, it prompted a spike in inquiries from would-be refugees to Canadian embassies abroad, and resulted in confusion within the federal government, newly released emails reveal.

“To those fleeing persecution, terror & war, Canadians will welcome you, regardless of your faith. Diversity is our strength #WelcomeToCanada,” Trudeau said on Twitter Jan. 28, 2017, the day after Trump put out an executive order banning refugees and visitors from Muslim-majority countries Iran, Iraq, Libya, Somalia, Sudan, Syria and Yemen.

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It was widely seen as a comment on Trump’s policy. To date the message has been retweeted over 400,000 times and liked more than 750,000 times. International commentators wondered whether Canada was announcing it would take in all those banned from entering the U.S. Some Canadian officials wondered about that too, according to records the National Post obtained through an access-to-information request.

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Noting that Trudeau’s message had been picked up by the New York Times, an Immigration, Refugees and Citizenship Canada official anticipated in an email to colleagues, the same evening as the tweet, that “there will be more pressure” to respond the following day.

Two days later, officials stickhandling media requests were worrying about overloading spokespeople. “I’m sorry, I’m trying to figure out how not to max you out,” one said in an email.

In addition to requests from media there were queries from Canada’s own officials posted abroad. Concerns from the embassy in Mexico appear in an email chain with the subject line “Guidance required on how to respond to increasing number of refugee enquiries in the region following change in US administration and Prime Minister’s tweet.”

The first secretary and “risk assessment officer” at the embassy, whose name is redacted, sent an initial message on Feb. 1, 2017, four days after the tweet.

“I am seeking official guidance/response from Ottawa on how to address refugee enquiries following all the publicity around the US ban on some nationalities, and our Prime Minister’s tweet on welcoming refugees,” the email began.

“We are receiving an increasing number of enquiries from the public about requesting refugee status in Canada, and a number clearly having links with our Prime Minister’s tweet this weekend. A significant number of the enquiries received since the weekend have been from nationals of the ‘US banned countries’, but we are also receiving them from all nationalities, both through emails and directly at our reception.”

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The first secretary went on to say that some of the requests had come from Cuban nationals, and that the mission in Costa Rica had been in touch to express concerns about inquiries being received there, too.

“In the current situation, other missions in our area of responsibilities are probably seeing the same thing happening and I think we need to liaise with them and provide formal guidance on how to address these enquiries given the Prime Minister’s tweet,” the official wrote. “A number of clients are asking if it is true that Canada will accept the refugees the US are rejecting, and what is the process to do so. … I would imagine that missions all around the world are seeing these enquiries increasing since the weekend.”

Much of the ensuing conversation — shared with nine Global Affairs Canada email accounts, another six from IRCC and a few that are blanked out — is redacted.

But it shows immigration officials responding with lengthy messages containing response lines developed to clarify Canada’s intentions after the tweet.

An IRCC official told diplomats on Feb. 2 that the lines, approved by the Privy Council Office, were also being shared with officials at the Canada Border Services Agency. The suggested response started with: “We are working with the United Nations Refugee Agency, U.S. officials and our missions abroad to clarify the current situation and determine what our next steps might be.”

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Trudeau ultimately stood by the message in his tweet but began adding, during public appearances, that “there are steps to go through” to be considered a refugee. Canada did not change the number of refugees it would accept through resettlement programs. But Conservative politicians would go on to blame the tweet for encouraging an uptick in irregular crossings by asylum seekers at the Canada-U.S. border, particularly in Manitoba and Quebec.

Trump’s travel ban was met with widespread protest and challenged in court. After parts of the executive order were struck down, Trump twice reissued altered versions, both of which include the same list of countries minus Iraq. The U.S. Supreme Court is expected to rule on the legality of the latest iteration, issued in September, by June.