I have F500S but using F500L firmware(they are all basically same,just different phone operators).LG BRIDGE recognized it as F500L and offered Nougat update.LG UP recognized it as F500S but would not flash F500L kdz or F500S kdz downloaded from top of page.Had to revert back to BRIDGE,which can be hit and miss if your internet speed is deemed to slow for them,and updated ok.Have not tested it out yet to see any improvements