We finally got to go into Hogwarts and ride "Harry Potter and the Forbidden Journey!" After getting through the disastrous locker room, complete with Universal employees screaming at customers to get out if they were done, things got much better. The walk through the line was like walking through a Harry Potter set and it made the wait go quickly. It even snowed on us in one room, which was really unexpected!

Speaking of unexpected, the ride wasn't what I had envisioned at all. I was expecting a traditional indoor roller coaster but this was a much more immersive experience. It also seemed to last longer than traditional roller coaster rides.

Needless to say, after getting through the only place in the entire park where we experienced a negative customer service experience, we had a great time!