Thanks in part, it seems, to a helpful reminder. Washington Post photographer Ricky Carioti captured this image of Trump's notes. At No. 5 is a talking point about telling those present that he was actually listening. After what appear to be four questions he planned to ask those assembled, No. 5 is an apparent reminder for Trump to tell people, "I hear you." Even No. 1 is basically a reminder that Trump should empathize. "What would you most want me to know about your experience?" the card reads.