"In the light of COVID-19, we have been able to leverage some of these locations very well to tide over local pandemic flare ups. So having more people in smaller locations have been very helpful.” Vijayakumar added that a lot of employees felt safer being in their hometowns and close to their families which is a positive aspect for the company.

In a letter to Union IT Minister Ravi Shankar Prasad, Palaniswami said the scheme has been successful in Tamil Nadu, resulting in providing 7,705 seats in Software Technology Parks of India (STPI), Chennai jurisdiction (including 7,605 seats in Tamil Nadu and 100 seats in the Union Territory of Puducherry) to the BPO industry in the region.