Using a CAM-powered device means you’ll have an easy-to-use product along with a comprehensive view of your PC. However, because every PC is different, making sure CAM runs flawlessly for everyone is an ongoing effort. This changelog helps you understand what bugs have been reported and verified, as well as when it might be fixed in a future CAM hotfix or revision.

Please note: CAM versions prior to 3.5.9 are no longer supported. If you’re currently experiencing issues with CAM, please update to the latest version. If that doesn’t resolve your issue, please report your bug by submitting a ticket with our customer service team.

Also, CAM Mobile is currently unavailable as we are updating the CAM services required by the mobile client. Please check back here for updates on when the CAM Mobile client will be available.

Download the latest version of CAM: nzxt.co/download-cam

RELEASE DATES

3.6.0 – 7/17/18

3.6.1 – 7/18/18

3.6.2 – 7/20/18

3.6.3 – 7/21/18

3.6.4 – 7/25/18

3.6.5 – 7/27/18

3.6.6 – 7/31/18

3.6.7 – 8/14/18

3.7.0 – 8/21/18

3.7.1 – 9/11/18

3.7.2 – 9/19/18

3.7.3 – 10/02/18

3.7.4 – 11/07/18

3.7.5 – 1/31/19

3.7.6 – 4/30/19

3.7.8 – 7/29/19

UPDATES

What we’ve fixed:

Issue: FPS overlay reporting incorrect FPS

Description: All FPS values were doubled

Affects: All CAM overlay users playing Direct X 11-based games

Update: Fixed

Hotfix: CAM v3.6.1

Issue: Lighting settings for Gen 2 Kraken (X41 and X61)

Description: Users are unable to adjust lighting modes for Kraken coolers

Affects: Kraken X41, X51, and X61

Update: Fixed

Hotfix: CAM v3.6.1

Issue: Fan curves can’t be adjusted above 60°C / Fan curves can’t be set to 0 RPM

Description: The way custom fan curve settings are adjusted was changed. The new method no longer supported 0 RPM and adjustment points were not available above 60°C.

Affects: All users who define custom fan curves

Update: Fixed. This was reverted to provide the same fan curve control ranges and points as CAM v3.5.x. PLEASE NOTE: For products with minimum fan speed requirements (eg., Kraken Gen 2 and Gen 3 coolers), the custom fan curve will not be able to be adjusted below the minimum–this is not a bug.

Hotfix: CAM v3.6.2

Issue: GPU overclocking not working

Description:

Affects:

Update: Fixed

Hotfix: CAM v3.6.2

Issue: Old profile settings deleted

Description: User-defined profiles from CAM v3.5.x have not been lost. They are still stored in the cloud, but CAM v.3.6 and v3.6.1 were not able to use them. This will be fixed and profiles will be able to be read in a future hotfix.

Affects: All users with custom profiles

Update: Fixed

Hotfix: CAM v3.6.2

Issue: Audio mode not working

Description: The Audio lighting mode does not work.

Affects: All Hue+ and Kraken Gen 2/Gen3 users

Update: Fixed

Hotfix: CAM v3.6.2

Issue: Can’t reset password

Description: Users who have forgotten their password are not receiving the email with the password reset link.

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.2

Issue: Can’t use FPS overlay in Guest Mode

Description:

Affects:

Update: Fixed

Hotfix: CAM v3.6.2

Issue: Can’t change font family in FPS overlay

Description: The FPS overlay font cannot be changed.

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.2

Issue: CS:GO Mode not working

Description: The game mode for Hue+ does not work in CS:GO

Affects: Hue+ users

Update: Fixed

Hotfix: CAM v3.6.2

Issue: Lighting toggle not available on Kraken

Description: Cannot toggle LEDs on/off with Kraken

Affects: Kraken X41, X51, and X61 users only

Update: Fixed

Hotfix: CAM v3.6.2

Issue: High CPU usage when using Audio/Smart Lighting Modes

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.3

Issue: Custom profiles not saving on PC reboot

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.3

Issue: High CPU usage with Audio Mode

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.4

Issue: GPU overclocking setting not saving correctly

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.4

Issue: GRID+ settings not saving correctly

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.4

Issue: CAM not auto-starting minimized

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.4

Issue: Audio Mode not working on a single channel

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.4

Issue: Lighting toggle buttons not working

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.4

Issue: Can’t log in from China

Description:

Affects: China users

Update: Fixed

Hotfix: CAM v3.6.5

Issue: FPS drops while gaming

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.5

Issue: Kraken version not detected

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.5

Issue: Custom overclocking profiles not saving

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.5

Issue: Conflict with MSI Afterburner

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.6

Issue: Fan curves not working on cooling section

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.6

Issue: Can’t use offline without internet access

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.6

Issue: Fans can’t run lower than 600 RPM when 100% fixed

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.6

Issue: Can’t turn off HUE+ light

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.6

Issue: Kraken profiles not saving

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.7

Issue: Wrong temperature CPU readings

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.7

Issue: Background process still running after closing app

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.7

Issue: HDD temperature not visible

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.7

Issue: Continuous CPU stress for Adaptive Noise Reduction when logged out

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.7

Issue: Login issues

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.7

Issue: N7 firmware update

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.6.7

Issue: CAM not auto-starting minimized

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.7.0

Issue: HUE 2 Lighting Support

Description:

Affects: All users

Update: Added

Hotfix: CAM v3.7.0

Issue: HUE 2 Ambient Support

Description:

Affects: All users

Update: Added

Hotfix: CAM v3.7.0

Issue: 2nd Gen AMD Ryzen Threadripper Support

Description:

Affects: All users

Update: Added

Hotfix: CAM v3.7.0

Issue: GPU overclocking functionality in systems with both AMD and NVIDIA GPUs installed

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.7.1

Issue: GPU detection within Overclocking tab

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.7.1

Issue: GPU clock reading and fan speed

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.7.1

Issue: Text overlay on FPS chart in Night mode

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.7.1

Issue: GPU clock reading and fan speed

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.7.1

Issue: Multi-GPU data display within Build tab

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.7.1

Issue: CAM freezing over extended usage

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.7.1

Issue: HUE 2 Ambient for Tekken 7 in full-screen mode

Description:

Affects: All users

Update: Added

Hotfix: CAM v3.7.1

Issue: Google login issues

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.7.2

Issue: Google login issues

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.7.3

Issue: CPU fan speeds not working

Description:

Affects: All users

Update: Fixed

Hotfix: CAM v3.7.3

Issue: HUE 2 lighting enhancement

Description:

Affects: All users

Update: Added

Hotfix: CAM v3.7.3

Issue: CAM mobile not working

Description:

Affects: All users

Update: Fixed for Android, iOS coming soon

Hotfix: CAM v3.7.3

Issue: Enhanced Ambient mode lighting effect and stability

Description:

Affects: All users

Update:

Hotfix: CAM v3.7.4

Issue: Added support for N7 Z390

Description:

Affects: All users

Update:

Hotfix: CAM v3.7.5

Issue: N7 Z390 firmware update V1.4

Description:

Affects: All users

Update:

Hotfix: CAM v3.7.5

Issue: Improved temperature readings in some cases

Description:

Affects: All users

Update:

Hotfix: CAM v3.7.6

Issue: Resolved a case which prevented users from agreeing to the TOS when using CAM in minimode

Description:

Affects: All users

Update:

Hotfix: CAM v3.7.6

Issue: Added a warning for users on out-of-date Kraken firmware to prompt an update

Description:

Affects: All users

Update:

Hotfix: CAM v3.7.6

Issue: Updated UI for Vertagear chairs

Description:

Affects: All users

Update:

Hotfix: CAM v3.7.6

Issue: Added translations to some aspects of the application which were lacking them previously

Description:

Affects: All users

Update:

Hotfix: CAM v3.7.6

Issue: Added support for Ryzen 3000 series CPUs. Ryzen 3000 series temperatures should now show in NZXT CAM

Description:

Affects: All users

Update:

Hotfix: CAM v3.7.8

HOW WE APPROACH SOFTWARE PROBLEMS

We take software issues very seriously and encourage everyone to help us squash bugs by reporting them to us. If you’re having issues with CAM and don’t see your bug listed above, please submit a ticket to our customer service team so we can verify and start working to correct it.

Thanks for your support!