Every commuter has irritating niggles about their journey; the train is always late, the station lights don't work, the bus never stops at my stop because it is full, there aren't enough ticket machines. Most commuters just have to suck it up, but a website that launches today aims at empowering the embittered commuter to get those problems fixed.

FixMyTransport, which has the sublime catchphrase "Euston, We Have a Problem", lets commuters report a problem with their service. Their complaint is forwarded to the right operator...