Generally speaking, each event has it's own refund policy that is set forth by the event organizer or venue. Most events have a zero refund policy and there's nothing NIGHTOUT can do to process or offer a refund for you.

An event's refund policy is or was presented to you on the event page in the "Purchase Conditions" box located near the Checkout button. If you are or were uncertain about your event's refund policy, we recommend you contact the event organizer for their policy and any questions relating to a refund.

If you purchased Refund Protection as you placed your order you can submit an application for a refund here.

NIGHTOUT uses a third party service, Booking Protect as it's Refund Protection partner. Any questions about submitting an application for a refund, questions on a pending application or other Refund Protection related questions should be directed to them. You can contact them here.