New York (CNN Business) The Galaxy Fold saga continues.

Best Buy BBY is canceling preorders for Samsung's troubled foldable phone.

On Thursday, the retailer emailed customers who pre-ordered the phone a cancellation notice. The highly-anticipated device, announced in February, broke for early tech reviewers, forcing Samsung to delay the April launch. Samsung hasn't yet said when the nearly $2,000 phone will now ship.

"While Samsung continues to make progress in enhancing the Galaxy Fold, a new release date has not yet been announced," Best Buy confirmed it wrote in the email. "Because of this, we want to let you know that we are canceling all current preorders for the Galaxy Fold."

Best Buy also included a $100 savings code for future purchases.

Read More