Returns and exchange details

I hope that you are happy with your hand made item from TDLV!

I'm really flexible because my GOAL is to have a 100% satisfaction rate of my customers.



However, if you are not happy with your purchase, please contact me.



[ REFUNDS ] If you are unhappy with your purchase and would like to return it, you may do so within 10 days of the ship date. Refunds do not include shipping and the buyer is responsible for the cost of shipping the item to me. Refunds does not include "customized items".



[ DAMAGED ITEMS ] If your purchase arrives damaged please contact me right away. For significantly damaged items I can issue a refund or replacement right away if you send me a convo including a photograph documenting the damage. If the damage is less apparent or you are unable to send a photograph, you will need to send the item back before I can issue a refund or replacement.