Battery service costs

If your battery has an issue that's covered by the Apple Limited Warranty, AppleCare+ or consumer law, we'll service your iPad or Apple Pencil at no additional cost. Our warranty doesn’t cover batteries that wear down from normal use. If your battery wears down, we offer an out-of-warranty battery service for a fee.



If you have AppleCare+, it covers your iPad or Apple Pencil for no additional charge if your product's battery holds less than 80 per cent of its original capacity. We might need to test your product to find the cause of your battery issue.

Battery service In warranty or with AppleCare+ Out of warranty All eligible iPad models £0 £ 99

Apple Pencil (1st and 2nd generation) £0 £ 25

All prices are in British pound sterling and include VAT. We'll add a £ 7.44 delivery fee if your repair needs to be delivered and isn't covered under warranty or AppleCare+.

Other battery and power issues

Your iPad battery’s performance depends on how you use apps and settings. These tips show you how to maximise the life of your iPad battery.

If your iPad won't turn on or if the screen turns black, follow these steps to see if they resolve the issue. Your iPad might not require service.

Start a service request