A Twitter user has been criticised for his thread about waiting for coffee (Picture: Getty; Twitter)

An unhappy Costa Coffee customer has been branded a ‘spoilt baby’ after he shut down a drive-thru for an hour over being given the wrong drink.

The Twitter user, identified only as Lynden, shared his visit to an unidentified cafe after becoming frustrated with the service he received.

In the now-deleted thread he said: ‘I went to my local Costa drive thru and ordered a Cold Brew with regular sugar syrup. £.3.45.

‘What do I get? An Iced Americano. Without my syrup. So not only am I being ripped off I’m getting the wrong ingredients in my drink.’


When he queried what he had been given, he said the staff member ‘bare faced lied’ and told him it was a Cold Brew.

He was furious at being given the wrong drink (Picture: Twitter)

When the manager was called over and repeated what had been said, Lynden decided to turn his car off and wait.



He said: ‘NOBODY in this damn drive thru is moving until this is sorted.’

When the manager asked him to leave, Lynden wound up his window and proceed to wait until the staff ‘sorted out their attitude.’

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He added: ‘I’ve been sat in the drive thru in silence now for about 8 minutes as I watch the Costa people scurry around. The queues are now backing up outside the carpark, I’ve been fully looped.

Current time in drive-thru: 28 minutes.’

Even when the manager hands over a Cold Brew Lynden is not appeased.

So he turned his car off and waited in the drive thru (Picture: Twitter)

He then demanded a refund, but when the manager refused Lynden told him: ‘I let him know that I’m happy to round this up to the nearest hour’.

When the manager offers to give him a free pastry to make up for him being given the wrong drink, Lynden is still unimpressed and declines the offer of free food.

‘Knowing my luck,’ he tweeted. ‘You’ll promise a muffin and I’ll get a croissant.’

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After Lynden has been sat in the drive thru for 53 minutes, the manager offers a refund for an Iced Americano. This still does not please Lynden.

‘Where the HELL is my other FIFTY PENCE,’ he asked. ‘I am absolutely raging. FIFTY THREE MINUTES FOR A PARTIAL REFUND ON A DRINK I DIDN’T ORDER.

‘The Manager tells me he can only refund me for the drink that they’ve made incorrectly.

He also threw coffee in the cafe (Picture: Twitter)

‘I let him know that it’s no problem, because I’ve actually ordered a Large Frosted Coffee topped with Gold Leaves and that I require a £27,000 refund.’

The manager then asks for the incorrect drink back, and Lynden makes the decision to throw it back at them.

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He said: ‘The Manager gets his drink back as I THROW IT THROUGH THE WINDOW. Poorly made coffee. EVERYWHERE.

‘My final comment “I WILL SHUT THIS DRIVE THRU ALL DAY.’

After 1 hour and 14 minutes, Lynden eventually leaves.

You literally threw a tantrum over a coffee, ruined those poor workers day, then came on twitter to brag about it pic.twitter.com/G5YHStBdQS — Chloe 🍂 (@chloerogers29) July 14, 2019

You really need to get a grip you spoilt baby, and learn how to treat people (in poorly paid jobs) well, you obviously clearly have way too much time on your hands, this is such trash 🚮 — Séancé (@MeltingSwans) July 14, 2019

He ends his thread and tweeted: ‘And that’s how my story of a cold brew closed a drive thru for over an hour.’

But while he may have tweeted his woes to get some sympathy, he was mostly met with ridicule on the social media site.



Seance replied to him and said: ‘You really need to get a grip you spoilt baby, and learn how to treat people (in poorly paid jobs) well, you obviously clearly have way too much time on your hands, this is such trash.’

Chloe added: ‘You literally threw a tantrum over a coffee, ruined those poor workers day, then came on twitter to brag about it.’

Christ, more things in life, than a bloody coffee! 🙄 — Zubair_Q (@Zubi_Q) July 14, 2019

I hope this is all a joke. Did you tweet this expecting people to support you? Because you have come out of it looking like a stroppy manbaby. — hairy hagdalene🍑 (@hexpositivee) July 14, 2019

Others seemed concerned for Lynden and asked if he was feeling ok.

Han asked: ‘You seem really sad are you actually like, okay?’

And Joe added: ‘This might be the most depressing thread I’ve ever laid my eyes on. You need help.’

Lyden has since deleted his Twitter account.

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