"We were able to get a complete redesign and move from the old postcard style bill to an improved and dynamic style of bill. This gives our customers a better view of the usage over a 12 month period. The new style also allowed us to add in local community information. We have also been able to focus on providing our customers with better service since we have not been having to take the time out of normal activies to get the monthly mailings out. DOC has saved us lots of time and money!"