Our Promise

At Waterfly Outdoor, we promise to support our consumers to the highest level of satisfaction. That means taking responsibility for promptly solving product, service and/or warranty problems. If you are not satisfied with the service you have received at any time, then please contact us directly. Your satisfaction and success remain our goal.



Waterfly Outdoor Warranty

Waterfly Outdoor guarantees all waterfly products purchased from us are made of high quality materials, and provides one year warranty against any defect in material and workmanship.

Return Policy

If a Waterfly product has a manufacturers defect covered by our warranty, we will replace it, at our opinion, without charge. Please contact us at the first time, also offer us your name, order number, product pictures.

Waterfly Outdoor Customer Service

Skype: stronger623

Email – support@waterflys.com

Any more questions, please feel free to contact us.