Posted 10 April 2019 - 04:48 PM

Bleh....



I'm going to throw in the towel here for a bit. I'm going to have PTS shut down. There is no point if the game is locking players out with this Error 63 issue which appears on external servers but not internal (which is where QA tests) servers. I don't have an ETA on when it will be back up, this Error 63 HAS to be fixed before I'm willing to give it a thumbs up for a re-try.



That being said, when it comes to the rewards and event, I'm making the following change to the requirements:



- As a thank you to everyone who tried to help out with testing (we did get some good data), anyone who went through the motion of logging in will receive all rewards outlined in Matt's post about PTS and the number of matches played requirement is getting chopped. This includes anyone from Monday 4PM when we put PTS online, onward to today.



I want to thank everyone for their efforts on trying to get us performance/feature data. We do have data showing us how the 12v12 teams were assembled in terms of group size and how it dealt with group sizes and making teams in descending team size order. We also have data on what transpires on a phase change and that seems to be working okay outside of this Error 63 spam.



For transparency, the Error 63 spam I'm talking about is something that is going wrong after a phase change and it's causing a major hit on the backend database. This spam (almost like a DDoS) is locking threads and tables which causes the erratic behavior of kicking people/not allowing logins etc.



I apologize for the up and down status of PTS and will notify as soon as I get more information as to the cause and potential fixes for this problem.



-Paul

