Why tell stories? We tell stories because they are enjoyable, we can learn lessons, help us grow, show us problems we have to face in life, show us aspects of human nature. They show US how to act or not to act in a given situation.

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A hero is someone we can relate to, someone that faces obstacles and finds ways to either overcome them or cope and deal with them throughout their story. The more relate-able a hero is to human nature, the more compelling the story because people begin to see themselves in these heroes. This is imperative to storytelling because if you don't care about the characters then you don't care to see where their story goes.

When we decide to edit out the human element from within a story then the story becomes no longer compelling.

This is why many of us tend to point at The Last Jedi as having a bad story. The characters have lost their relatability.

Hence, in moments when the audience should feel the most concern for these heroes, be in anticipation of what happens next, we feel disconnected and almost indifferent and the movie fails to penetrate into the ethos of human nature (the basis for telling stories).