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OTTAWA — Elections Canada investigators on the trail of the “Pierre Poutine” suspect in the robocalls case have been asking questions about the actions of staff at Conservative party headquarters in Ottawa.

Nearly a year after the investigation began, the agency is trying to determine why database records provided by the party appear to be missing entries that could help identify who downloaded the phone numbers used to make fraudulent robocalls, according to a source familiar with the probe.

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Investigators also are inquiring about a phone call from Conservative headquarters, made the day before the election, to RackNine, the Edmonton voice-broadcasting company whose servers were used to send out the robocalls.

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On May 2, 2011, thousands of opposition supporters in Guelph, Ont., received a pre-recorded message directing them to vote at the wrong polling station. The electronic trail behind the calls eventually discovered led to a disposable cellphone registered in the fake name of Pierre Poutine.