Before using Donorbox we were constantly having problems with our online donation processing. Donors contacted us monthly having problems setting up their gifts. Since transitioning to Donorbox we have not had a single donor contact us saying they were having trouble setting up a gift. In fact, we've had several donors tell us how easy the new process is. The Donorbox team has been extremely responsive when we need help and have already implemented suggestions for future features. I have no hesitations recommending Donorbox donation software to you.