Release Notes 8 December 2016

Hi everyone!

More or less 2 weeks ago we announced that we were starting the private beta of the FACEIT Anti-cheat client. During this phase we gave access to the client to 500 of you with the main goal of improving the performance and compatibility of the client. Thanks to your feedback we are now able to expand on this phase and release the client in open beta.

During the open beta phase every FACEIT player will be allowed to download the client here. These are some of the things that will happen during this phase:

The current client is compatible with Windows 7 SP1, Windows 8.1 and Windows 10 64-bit. We plan to release the 32-bit version prior to full launch.

The client will initially not be mandatory, we are going to force it to certain players during this phase, but it will be a gradual process.

The detection system will run normally, but no bans will be issued based on the client detections until the beta phase is over. Detections that happen in this phase will result in a ban at the release of the client.

Once the client is fully released we are planning to shorten this timeframe to allow for near to real time bans.

The focus of the team during this phase will be on improving the performance, fixing any outstanding issues and improving detections. A number of performance tweaks have been already put in place during the private beta, if you have any performance issues with the AC during this phase please contact us through our support system.

We don’t expect this phase to be too long.

FACEIT Behavioural Index Update

Last week we released the final changes to the FACEIT Behavioural Index and its algorithm, as well as the first actions based on the index (warnings). Starting today the index will also be used to give automatic access to the premium queues as well as automatic bans to toxic players. How does it work?

Any user that reaches an historical index of more than 1150 will be able to access premium queues. Users that get to this level are exceptionally positive users and will be able to improve the liquidity and overall experience in the premium queues.

When the index drops below that same level these users won’t have access to the premium queues anymore.

Users whose historical or last 3 matches index drops below 750 will be issued a warning.

Users whose historical or last 3 matches index drops even lower will be issued a cooldown. The length of the cooldown will depend on the FBI score and the user’s history.

After the first week with the system live we have seen a good trend in terms of user behaviour, with most of the warned players either improving their behaviour or not playing anymore. In the next few weeks we are planning to release a more detailed update of how this is working out and how we are looking at the numbers in terms of improvement.

Small features/Misc/Bugs

Upgraded chat systems to allow for larger chat rooms & channels

Upgraded chat systems to improve reliability, including fixing of a number of bugs related to chats

Organizers can now show sponsors on their page in a dedicated section

The friend importer for the relevant game is now shown whenever you add a new game (only available for steam games at the moment)

GL & HF, see you on FACEIT!