Uber and Lyft are the two largest rideshare companies -- making millions of dollars off the drivers who work for them. Drivers spend countless hours behind the wheel, earning crumbs in comparison, and not knowing if the next day’s earnings will be guaranteed. Uber and Lyft’s deactivation policies put drivers under the constant threat of deactivation. For drivers, deactivation is the equivalent of an immediate firing.

Drivers deserve a voice in determining the policies that impact them at work.

Gig Workers Rising is an organization by and for drivers and other app workers. We are taking action against Uber and Lyft’s unfair deactivation policies.

These are our demands:

1. Gig Workers Rising demand a meeting with Uber and Lyft to discuss the following demands.

2. Develop clear communication with the driver before and after deactivation. Before a deactivation is triggered, Uber and Lyft should immediately communicate with the driver. This allows for the driver to share what happened as well as receive information on the deactivation process. For drivers who are deactivated there should be a transparent appeals process that includes an appeals panel led by drivers.

3. The majority of supervision and evaluation of drivers comes directly from passengers. There is currently no process in place to account for discrimination and bias on behalf of the passengers and how it influences passenger ratings and in turn drivers’ access to their accounts. Uber and Lyft must directly address how discrimination and bias plays out daily in the lives and work of their drivers.

4. Immediate deactivation should only take place in extreme and clearly defined circumstances.