What is BharatQR?

What are the benefits of BharatQR?

Consumers will not need to scan different QR codes provided by the different payment networks. Merchants will only need to display one QR code at the storefront or through the acquiring bank's mobile application.

The underlying specification for BharatQR can be implemented in other countries to deliver a globally interoperable solution.

How is BharatQR different from BHIM?

How is BharatQR different from any wallet?

BharatQR is not a wallet. BharatQR is a different form factor of the POS machine. For example, a merchant with an HDFC Bank account can accept a payment from an SBI Cardholder be it a Visa card, Mastercard, or Rupay card.

On the other hand, to use a wallet, both the customer and the merchant to whom the payment is made need to have the same wallet. This is often referred to within the industry as a "closed loop" system. For example, an Ola wallet cannot be used to make a payment to a payTM or Freecharge wallet. Payments made or received using BharatQR are backed by strong operational rules for dispute management provided for by the four networks - Visa, Mastercard, American Express and Rupay. Banks follow KYC norms for customer and merchant acquisition, which makes this a secure, safe and robust payment method. BharatQR transactions are processed by well-established payment networks that have processed billions of payment transactions.

Will it work for users without a smartphone?

A deployment option via USSD is being worked on to support non-smartphone users. NPCI is in discussions with the Government of India to allow banks and payment networks to have their own short codes like *99.

Countries like Kenya, Pakistan, Tanzania, Uganda and Ghana process as many as 7 million to 10 million USSD transactions per day, and have achieved financial inclusion at scale. With about 700 million feature phone users in India, and over 750 million debit cardholders, this technology together with financial literacy programs could significantly help address the last mile problem particularly in semi-urban and rural areas.

Does a customer need to register before using BharatQR for payments?

Can I use more than one BharatQR bank application on the same mobile?

Does the merchant/recipient also need to register for BharatQR?

The merchants will be onboarded by their acquiring institution after due diligence in accordance with applicable regulations. Many of the acquirers are working on instant merchant onboarding process in order to enable easy sign up.

This is a one-time process after which the merchant begins to receive notifications against transactions performed on the QR Code provided by its acquirer.

What happens if my mobile phone is lost?

If the mobile device is lost or stolen, account holders can have their payment account immediately deactivated by contacting their financial institution. No customer data is retained on the mobile phone.

All bank payment apps supporting BharatQR have authentication controls in place for identifying users.

Can I map multiple cards/accounts in one app?

What if my account is debited but the transaction does not go through?

What is the limit of each transaction on BharatQR?

Will I be able to use BharatQR after I change my mobile or mobile number?

In case another person uses my mobile, is there any security risk?

Is BharatQR available across multiple mobile platforms?

National Payments Corporation of India promoter of Rupay and the two international payment networks, Visa and Mastercard on Monday launched the BharatQR – An app-based ' scan and pay ’ solution for small shops. This is the first time in the world that four payment networks – India’s Rupay, Mastercard, Visa and American Express have agreed to come together on a common platform to accept payments.Here is an FAQ on what is BharatQR and what it means for customers:BharatQR is the world's first standardized Quick Response (QR) code payment solution developed by Mastercard, National Payments Corporation of India ( NPCI ) and Visa, to expedite India's transition to a less-cash society.BHIM is an aggregator app that interoperably works across the DPI platform services launched by the various banks, while BharatQR is integrated within the bank's payment or mobile banking app. BharatQR simplifies merchant payments from the linked card in the banking app and also provides notifications to merchants on payment receipt.The customer has to opt-in for the service once using their bank app.Yes. The mobile app of multiple banks supporting BharatQR can be used in the customer's smartphone.Yes, it is possible to map multiple cards/ accounts within the same bank for this service within the bank's mobile app.The customer's bank will arrange to refund the transaction after due reconciliation of the transaction.The transaction limits are defined by the customer's bank based on the account / card profile.Yes. The bank may optionally require additional registration on the new device depending on its own policy.For any BharatQR transaction to be successfully completed, there is authentication-using MPIN. This makes the transaction safe and secure, and is in keeping with the norms prescribed by RBI.BharatQR is available presently on smartphones that are deployed on Android and iOS operating systems.