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CITY OF NEWBURGH – The City of Newburgh is pleased to announce improvements to FYI Newburgh, the City's information sharing app designed to increase efficient and effective operations of City Government. FYI Newburgh seamlessly connects residents directly with the City, and allows for a more streamlined process to solve everyday issues. New procedures will direct inquiries to appropriate departments more efficiently and provide the public with more timely updates related to their reported concerns.

The app launched in 2014 and has been updated to reflect the needs of the community. FYI Newburgh allows for the public to use GPS data and photos to alert city staff about issues related to a variety of concerns including graffiti, potholes, sidewalks needing repair, and code compliance. Users can create requests and view the status of their requests and those of others. The system presently receives about 50 messages each month. The majority of the pending inquiries are related to building and code compliance or general requests.

FYI Newburgh was the topic of conversation at the September 23, 2019 Newburgh City Council meeting. "I used the app this month to alert the DPW about an issue," said City of Newburgh Councilman Robert Sklarz. "The street sign on the corner of Thompson Street and White Street was down. I took a photo and used the app to send it to the department. The sign was repaired within a few days. The turnaround was very quick."

City officials hope the app will continue to lay the foundation for increased transparency and efficiency to citizens' experience in relaying non-emergency concerns to city staff.

Residents can download the FYI Newburgh app through their device's app store and can also submit information through the City of Newburgh's FYI Newburgh website at cityofnewburgh-ny.gov/fyi-newburgh .