Original review: Sept. 17, 2020

I needed a custom made trundle bed and found a shop on Etsy calked LittleAndLoft in the UK. I paid $617 to get this thing made and when the day came for it to ship, I noticed it hadn't been marked shipped yet. So I message the shop and notice that it's closed???? The owner won't return my messages and now I'm filing a claim and they BETTER refund me my money. I feel so angry and robbed. Even the email that was attached to the account is fake. The shop had 71 sales and reviews when I ordered and now I know those were fake. I however am a seller on Etsy so I know there are trustworthy shops but this was my first time buying on Etsy. My kids were anxiously awaiting their new bed and are sleeping on the floor until it was to arrive. They are heartbroken as well???? I will not be buying another from the site.