Sometimes I forward complaints to Jim Watson, in the hope he'll somehow save me from angry Ottawans.

Sadly, he's never actually responded to any of the issues raised. It's almost like he's got better things to do, such as running a major world capital.

But in the name of campaigning journalism on behalf of fat-fingered Canadian internet users everywhere, I decided to give him a call in order to sort out his constituents' complaints.

Luckily, Watson agreed to take the time to have a chat with someone who knows absolutely nothing about Ottawa or Canada.