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Sasa Boric and her Chestermere family are facing roughly $35,000 in damages after flood waters ravaged their basement on Sunday, but their insurance company has indicated it will cover less than half of the losses.

Boric said her family was told by their insurer that they’re eligible for a $15,000 claim for sewer backup after a widespread power outage shut off their sump pump, allowing surging waters into the home during a torrential downpour.

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“That’s not going to cover half of the damage,” she said.

The flood destroyed walls, flooring and furniture in four bedrooms, uprooting Boric’s three children who have been forced to stay at a friend’s house while their parents figure out repairs.

The family is not alone in their frustrations with the storm’s aftermath, or in their fears over how much it will cost them.

The City of Chestermere announced Tuesday that it will seek compensation from the provincial government’s disaster recovery programs, on behalf of affected homeowners.