Overview

Spire Systems is seeking a full-time quality assurance engineer to assist in keeping our accounting software stable. This role works closely with our client support representatives and developers and is required to provide third-tier and emergency client support when necessary. To cover our Eastern Canada/US clients, we need a morning person who can start at 8AM Eastern (5AM Pacific).

Remote work is an option for an individual who is self-motivated, disciplined, and can provide a quiet and distraction-free home office.

Key Responsibilities

- Research software issues and document them

- Create and run Ranorex and Selenium test cases

- Analyze SQL database problems (PostgreSQL)

- Support third-party developers using the Spire REST API

- Provide third-tier troubleshooting and remote support as needed



Required Skills & Qualifications

- Excellent English language ability (reading, writing, and speaking)

- Minimum of 2 years experience working professionally in a quality assurance role

- Experience with Selenium or other test automation framework

- Previous experience using REST APIs

- General experience with business and/or accounting software and processes

- Experience installing, configuring, and troubleshooting software on Windows

- Positive, professional attitude

- Attention to detail

Spire Core Values

- Sustainable – We create software for growing businesses that keeps pace with the fast-changing technology industry, preserving investments and maintaining profitable relationships.

- Progressive – We are forward thinking and dynamic. We embrace change and use it as a catalyst for innovation.

- Integrity – We demonstrate accountability by delivering what we promise. We will earn and maintain trust.

- Respect – We value diversity and promote inclusiveness. We treat others as we expect to be treated.

- Excellence – We hold ourselves to the highest standards and strive to meet and exceed expectations.