Product: Anthem

Platform:PC

Please specify your platform model. PC

AMD or Nvidia Model Number GTX 1060 Max-Q

Enter RAM memory size in GB 16

Please select your region North America

Were you on an Expedition when the issue occurred? No

Where did this issue occur? Please include menu name or in game location. Fort Tarsis

When did this happen? (dd.mm.yy hh:mm)

Summarize your bug Selecting a option in the first conversation with Haluk results in a "Cannot fetch anthem live service data" error notification after the game restarts.

How often does the bug occur? Every time (100%)

Steps: How can we find the bug ourselves? My best guess is to reach the first conversation, second/third choice with Haluk and force quit the game. Then, load up into Fort Tarsis again and attempt the conversation with Haluk. I'm uncertain if this is the only place this bug will occur.

What happens when the bug occurs? Anthem is restarted (Behavior is similar to the Exit to Main Menu button in settings). An error pops up saying "Cannot fetch Anthem live service data" which seems to be a generic error.

What should be happening instead? Not crashing.



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This happened after a power outage in the middle of a conversation during the second option. What follows is my best guess at what happens when I make that choice:

The client recognizes my choice and attempts to save said choice on the server.

The server attempts to save that choice and realizes the choice has already been made. Thus, the server sends back an error code, (If an http response code, likely in the 500s.)

The client receives this error, which then propagates along a default exception handling chain (I'm assuming it's not handled specially) and crashes the client, ending up with a default "Cannot fetch anthem live service data" error.