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The bylaw department hasn’t received security complaints about Uber’s operations since the bylaw came into effect on Sept. 30, 2016.

The taxi industry is still grumbling about city hall’s treatment under the dual licensing system.

Marc André Way, the chief operating officer of Coventry Connections and co-owner of Capital Taxi, said he’s “floored” that the city isn’t listening to cabbies.

“It’s so one-sided it’s not funny,” Way said after the committee meeting. “We’re trying to be as positive about this as we can, but it’s discouraging to see them not listening to what we’re asking.”

Way said the industry has asked the city to allow “soft meters” in cabs. The technology reads the odometer and GPS coordinates to provide more precise time and distance calculations.

Most importantly, the soft meters can link through the dispatch system to customers’ smartphones, much like Uber does.

Under the bylaw, if a taxi service receives orders and dispatches drivers through an app, it can lower the price of the city-set fare. The taxi industry has been working on this since the new bylaw started.

However, the bylaw currently says that a taxi meter must be hard-wired to the transmission of the cab.

Way said the city should allow both types of meters, especially since the industry has invested in technology that would enable soft meters.

“They say they’ve supposedly uncuffed our industry, well, they’ve cuffed us even more now,” Way said. “We’ve got the technology, we’ve invested in the dispatch engine, we’ve invested in the tablet, we’ve invested in improving ourselves, but we’re still stuck with archaic bylaws.”