Do I need a ticket to enter?

We recommend you register for FREE entry online to avoid queues and ensure that your visit is as smooth and comfortable as possible. While the allocation for pre-booked tickets has now been exhausted, walk-ups may enter – subject to capacity on the day.

In the event that the venue does reach capacity, priority will be given to pre-registered patrons.

Do I need to print my ticket?

No, just present your ticket on your mobile device when you enter.

What is the cost for entry on the Free Weekend?

General admission entry is FREE for everyone on Saturday 17 and Sunday 18 August only. This offer is not transferrable for any other dates. Please note that the allocation for pre-booked tickets has been exhausted. Walk-ups may enter, subject to capacity on the day.

Entry to the Columbia Command Module (Apollo 11 VR experience) is also FREE but limited to pre-booked ticket-holders only. MAAS members receive free entry all year round. Read more about MAAS membership

My ticket has a time on it. What does that mean?

Your FREE general admission ticket will state a 10am or 2pm start but you are able to enter the venue any time, as many times as you like between 10am and 4pm. Mornings are usually very busy, if possible you might consider visiting later in the day. Last entry at 4pm.

If you register for the Columbia Command Module (Apollo 11 VR experience) you can arrive at the Museum anytime between 10am and 4pm, but need to be present at the VR experience, on level 2 of the Museum, at the session time stated on your ticket.

I would like to participate in the Columbia Command Module (Apollo 11 VR experience). Do I need a ticket for this?

Yes. Due to popular demand, all sessions in the Columbia Command Module Virtual Reality Experience are now fully booked.

I’ve booked a ticket for the Columbia Command Module (Apollo 11 VR experience), do I need to book a general admission ticket too?

No, your Columbia Command Module ticket includes general admission.

What is the Powerhouse Museum’s address?

The Museum is located at 500 Harris St, Ultimo. There are two entrances to the building:

Via Harris Street (Level 3 of the Museum)

Via The Goods Line (Level 1 of the Museum)

What is the best way to get to the Powerhouse Museum?

We recommend that you use public transport. Visit www.transportnsw.info for timetable information and for accessibility information visit: Accessible Travel Information.

The Powerhouse Museum can be accessed via:

Light Rail – Paddy’s Market stop

Train – Central station

Bus – alight at Harris St or Railway Square

Ferry – to Darling Harbour

Street parking in Ultimo is limited. Some discount parking is available nearby at Wilson Parking (adjacent to Novotel Sydney Central), 179 Thomas Street, Haymarket. Make sure you validate your parking ticket at the Powerhouse Museum before leaving to receive the discount rates.

What are the opening hours?

10am to 5pm (last entry 4pm) on both Saturday and Sunday.

Is the Free Weekend suitable for children?

Yes, this is a family-friendly event. Children aged 16 years and under need to be accompanied by an adult at all times.

Is photography permitted?

Yes, you can take photos in the Powerhouse Museum as long as you don’t use flash. This is to protect our precious collection. We would love it if you could tag us too: @powerhousemuseum

Will cloaking be available?

Yes, cloaking for bags, jackets and umbrellas is available adjacent to the admission desk on Level 3 (Harris St entrance).

Due to high demand, there may be times when you will not be able to access cloaking services.

Will there be pram parking available?

Limited pram parking will be available. The weekend will be very busy so we suggest bringing a baby carrier.

Baby change facilities are located on Levels 4, 2 and 1 (adjacent to the outdoor playground).

Will I be able to take my pram into The Wiggles exhibition?

No. Prams will not be permitted into the Wiggles Exhibition to ensure the comfort and safety of all patrons.

This is a very popular exhibition with limited capacity. You may need to queue for entry during periods of very high demand.

Are food and drinks permitted in the Powerhouse?

No. Food and drinks are not permitted inside exhibition spaces.

There are designated food and drink areas on Level 1 in the Junction Courtyard and in the café on Level 3.

Is there a café at the Powerhouse?

Yes, there are two cafés at the Powerhouse, located on level 3 (near the exit) and the Junction Courtyard adjacent to the outdoor playground on Level 1.

Is the Powerhouse Museum accessible?

Please let us know about your access requirements. Information and assistance is available from staff at the entrances on levels 1 and 3 when you arrive. Alternatively, please call 02 9217 0222 before your visit.

Some exhibitions are partially accessible, please ask staff on the day or call us in advance for more information.

Wheelchairs, strollers and baby carriers may be borrowed for visitors’ use from cloaking on level 3 (subject to availability).

The Powerhouse Museum has access ramps and accessible toilet facilities located on Levels 4, 2 and 1.

Some limited accessible parking is available on site. For more information visit: Accessible Parking Information for Visitors

For information about accessible public transport services visit: Accessible Travel Information