ST. AUGUSTINE, Fla. – A Davis Shores resident still in the process of rebuilding her home after Hurricane Matthew said despite not living in the St. Augustine home for months, she was still receiving bills from Comcast.

Beverly Snyder's home is missing its floors, sections of drywall and electricity.

She said getting her home and life back together will take quite some time.

“It's extremely frustrating. This was very humbling, but receiving a letter from Comcast stating that I'm not paying my bill was a slap in the face,” Snyder said.

Snyder said even after she called the cable company to explain that she had no need for cable or Internet services after much of her home was destroyed in the hurricane, bills from Comcast kept showing up.

The most recent said she owed nearly $600 for services she never received.

Snyder said before that bill came she had called the company multiple times, and even got a confirmation number that the costs would be removed in early December.

Still, the bill showed up.

News4Jax took the issue to the company and spokeswoman Mindy Kramer said the company made a mistake, saying in a statement:

“Unfortunately, this information was not entered correctly into our system and therefore another bill was later generated and sent to her. We have spoken with Ms. Snyder to apologize for this situation and we have fully credited her account.”

But Snyder said she feels like she might not be alone.

“I am sure that there are many neighbors in this same situation,” she said. “As you can see, people are still in their campers. We are not in our homes within this area yet because of remodeling.”

Kramer added that Comcast is working with all its customers who have had issues since the storm to resolve them quickly.

“We had many customers impacted by Hurricane Matthew and we will make sure that we continue to work closely with them to resolve any concerns or issues that they have with their accounts resulting from the storm."