Teamfinder, Anti-Cheat Fixes, and Tell Us What You’d Like to See Next!

Release Notes 17 February 2017

Hi everyone,

Here we are with a new product update! Today we also added a small poll to give all of you an opportunity to decide what we’ll do next! See below for more details!

TL;DR:

Teamfinder — an easy way to find a team and teammates

Fixed major issues with client Anti-Cheat affecting updates download

Fixed client Anti-Cheat issue linked to server disconnections during degraded connectivity periods

Emails won’t be sent if you are active on the app even if you have them active on your settings

Added 1-to-1 messages notifications

Tell us what you want to see next! You can vote here!

Teamfinder

For those of you that have been playing FACEIT for over a year this may sound like one of those things that has been needed since day one. Back in the days when we had a general chat in the game dashboard simply reading the messages made clear that a feature like this was needed; messages were of two types i) insults and ii) people looking for teams and teammates.

Today we are finally releasing a solution for the second one (for insults you can always find us on twitter): the Teamfinder, an easy way to find people to play with on FACEIT.

FACEIT Teamfinder for CS:GO

Today’s version is focused on players looking for a team. If you are looking for a team simply click the teamfinder tab, select “Create a Post” and choose the roles you play in and the languages you speak.

The Teamfinder post creation widget.

Team captains and officers can look at the list, filter it by skill level, roles, country, matches played and membership and then send you a team invite or add you as a friend.

Additionally, once you have posted on the teamfinder the post will be visible on your profile and people will be able to invite you from there as well.

The Teamfinder widget visible on player profiles.

The Teamfinder page can be found from the game dashboards, e.g.

Tell us how we can improve the Teamfinder by leaving your feedback or suggestions below!

Anti-Cheat Fixes

A lot of our resources lately have been invested on improving the efficacy and the stability of the Anti-Cheat client. With this week’s release we fixed two of the major issues we had in terms of stability:

Fixed issues downloading the client or updates (i.e. stuck in downloading screen) that were linked to very high levels of traffic between the clients and the servers during peak times

If clients momentarily lose connection users won’t be kicked from the server anymore (unless the connectivity issue is too long or causes permanent disconnection)

With this release we are also improving the time to ban for quite a few detection mechanics. This should lead to faster bans for cheating accounts — we are going to release the usual stats graph to show you the results of this in the next update.

Smarter Notifications

With this release we made notification system a little bit smarter. From now on, for most notifications, if you are present on one of the FACEIT apps when you receive an event (friend request, team invite, etc.), you will not receive an email notification as we will presume you have received it live on the app.

Additionally, with this release we are adding message notifications. If you receive a message in a 1-to-1 chat on FACEIT while you are offline, you will receive an email.

If you receive several messages in a short timeframe, you will receive a summary email of the messages grouped by the user who sent them.

Voting for What’s Next!

While we keep working on a significant number of improvements to existing systems (i.e. Anti-Cheat detection mechanics and scalability, notifications, search improvements, matchmaking, etc.) we thought that we would give the community an opportunity to decide some of the upcoming features directly. Therefore, with today’s update, we are also giving you the ability to vote in a poll on which new features you would like to see next.

We selected a number of features based on the tickets, suggestions, and comments we have received from the community:

FACEIT PC Client

A downloadable client that replaces the Web Application in its entirety, allowing users to play and interact on FACEIT without ever opening your browser.

A downloadable client that replaces the Web Application in its entirety, allowing users to play and interact on FACEIT without ever opening your browser. Mobile App

Putting FACEIT in your pocket — a mobile app to interact, chat, play, and check statistics on FACEIT directly from your mobile.

Putting FACEIT in your pocket — a mobile app to interact, chat, play, and check statistics on FACEIT directly from your mobile. Team Leagues / Championships

A league / championship system to organise, manage, and participate in large leagues at all levels in more structured ways (i.e. round robin, three month long leagues with scheduled matches, etc.)

A league / championship system to organise, manage, and participate in large leagues at all levels in more structured ways (i.e. round robin, three month long leagues with scheduled matches, etc.) 10-Man Matches

The ability to host a match with 10 players without going through matchmaking or tournaments.

The ability to host a match with 10 players without going through matchmaking or tournaments. Scrims

The ability to propose, schedule, and play a match between teams completely separate from our matchmaking system, but still on the FACEIT platform.

The ability to propose, schedule, and play a match between teams completely separate from our matchmaking system, but still on the FACEIT platform. New Chat System

A fully integrated chat system with emoticon support, embedded links, group chat etc.

A fully integrated chat system with emoticon support, embedded links, group chat etc. Premium for a Friend

The chance to pay for premium for a friend / donating a premium subscription.

The chance to pay for premium for a friend / donating a premium subscription. Feedback from Reporting System

Getting feedback through email and/or notifications when someone you reported negatively gets penalised, or when someone you reported positively gets rewarded.

Getting feedback through email and/or notifications when someone you reported negatively gets penalised, or when someone you reported positively gets rewarded. Revert results / ELO for players that got boosted by a cheater

Reverting or cancelling the results from matches where there was a banned cheater. This could include: i) reverting the ELO of players that were in a party with them, ii) reverting the ELO of all players, regardless whether they played in a party with them or not, iii) banning players that were in a party with the cheater, iv) reverting point losses and/or ELO loss for players that played against the cheater.

Reverting or cancelling the results from matches where there was a banned cheater. This could include: i) reverting the ELO of players that were in a party with them, ii) reverting the ELO of all players, regardless whether they played in a party with them or not, iii) banning players that were in a party with the cheater, iv) reverting point losses and/or ELO loss for players that played against the cheater. VOIP in match rooms

Integrated VOIP system that allows players to create a voice chat for their team within the match room and being automatically placed in that voice chat as soon as the match starts / goes in voting.

While we will keep note of all these votes when prioritising development, we promise you that we will start executing immediately on at least one of the top three most voted features. Vote which ones you’d like to see most here.

Misc & Bug Fixing:

Added the ability to schedule the time of matches on a match-by-match basis instead of a round-by-round basis in tournaments you manage

Minor UI changes to the tournament list on Organizer pages

Hope you enjoyed the update. See you on FACEIT!