UPDATE OCT 29

It's definitely not working consistently. Recently we went on vacation and I could not find my keys. Turns out they were right in my purse which I was holding in my hand. When I opened the app which had been running in the background and pressed to find my keys, it said that I was out of range. I was certainly not out of range, it was only inches away. I was freaking out thinking I threw my keys in the trash when I finally found them in a zippered compartment. They never rang! I am not sure why I even keep this on my keys. Total waste!



ORIGINAL REVIEW



I was excited to try these Tiles with the app, to have a way to find our keys etc. I downloaded the app to my iPhone and found that the set up was rather easy, and at first everything went great.



Then I let it sit for a minute and went to the app to find the keys which were sitting right beside me, and the tile app said that they were not in range. Ok that is disturbing. After looking around the app for awhile it just randomly started working again. I do not have any issues with any other things that connect via bluetooth so I found this odd.



I tried downloading the app on my iPad to see if it could find my phone and I got an error message that said unexpected error when trying to call the phone. I was assuming it was going to send the same tone to my phone that it would send if I double pressed the tile button. It seemed to indicate it was trying to call my phone, but I am not sure how it could do that since I never gave it my phone number.



I ended up deleting the app from my iPad in case having it on two devices was confusing it. There is a thing where you can send a link to your PC and that did not work either. I can not find a place to enter my phone number. I tried deleting and reinstalling the app and the find my phone thing just does not work except when I press the tile button twice on the actual tile.



That brings me to another error. When I was sitting here I double pressed the tile button and it did not ring my phone. I checked the app and it was running in the background but it gave me another tone that seemed to indicate that it could not find my phone. After opening the app and then trying again it did work.



I feel skeptical that this thing will really be a lifeline if I actually lose something. It seems to work half the time and the other half of the time it does not. It also in one place said I had two tiles in my account and I only set up one of the tiles so I am not sure what is up with that. I am planning to set up the other tile with my husbands phone and keys, so I never set it up yet. Maybe the tiles are paired already because they know they came from the same box.



One other thing. Considering the price of these, and that they work via my bluetooth, I am not sure why every time I press a button in the app I keep getting urged to sign up for tile premium? I could see if the tiles were only like $5 each, but I think that these new ones are at least $50 for two of them. For that price I should not be prompted at every turn with an ad for Tile Premium.



As for the range. It says up to 400 ft. So I put the keys in the middle of my house and walked out to the mailbox by the street, and it said that the tile was out of range. My lot is maybe 180ft deep and our backyard is way longer than our front so I am guessing that I was maybe 80-90 feet. Perhaps that is only if your keys are in an open area with no walls. Anyway I would not assume that 400 ft applies, unless maybe you are out in an open field.



I'm really disappointed in these. I definitely do not think these are worth the price tag. To me for something designed to work to find something lost which is a stressful situation, these are just not consistently reliable. If I do lose my keys I will not know if it says they are out of range because they are out of range or if the thing is just malfunctioning.



Thanks for reading my review



Becky Brooks