Hello everyone,

I wanted to provide some clarification to everyone regarding the concerns of shipping times and product availability.

-Along with the other carriers we began shipping pre-orders yesterday (4/18). You should be receiving a confirmation email with tracking information within the next 48 hours. We anticipate pre-orders should arrive upon release day on 4/21.

-Currently there is no early release date for the Galaxy S8/S8+ and in store pre-orders will be available to pick up on 4/21. Please refrain from going to your local store until 4/21 and you have received an email confirmation that your phone is ready for pick up.

-I apologize if the estimated date of arrival listed in your My Best Buy account is 4/25, but I can assure you this date is not correct. We fully anticipate our pre-orders for these phones be provided to our customers on launch day 4/21/2017.

If you have any further questions please don’t hesitate to ask!

Respectfully,