You can easily get in touch with AuthenticPlays. Just click the Contact Us link towards the top, and you can send them a message. They also have a phone line you can call if necessary.

Before ordering, we sent AuthenticPlays a few questions to test their customer support. As you can see, they answered our questions quickly and pretty well.

Can SoundCloud figure out that I bought plays?

"soundcloud will not know that you bought plays, nor will anyone else."

How long will they take to arrive?

"They take about 24 - 48 hours to be delivered, if they do not show up we will refund the order in full."

What if they don't show up soon?

"They take about 24 - 48 hours to be delivered, if they do not show up we will refund the order in full."

Are they going to come all at once, or spread out?

"The delivery speed is about 250 plays per hour, so the smaller packages only take a few hours to deliver."

Who will be playing the track, where will they be located?

"To obtain the plays we use content blockers, each user must play your track in order to access certain content such as a movie, file, article, etc."

Are they going to play the whole track?

Unanswered.

Are people going to know that I bought plays?

"soundcloud will not know that you bought plays, nor will anyone else."

What if I want my money back?

Unanswered.