Help desk and tech support in the old days. An introduction to the new system: "The Book"

Sometimes we have the tendency to see something more complicated that it actually is. Human nature meets new technology: This funny sketch says it all. Some blame the modern age for the problems of technology, but here is definitive proof that such troubles existed far back in ancient history as well! From the Norwegian TV show "Øystein og jeg" with Øystein Backe and Rune Gokstad. Written by Knut Nærum.