MY FRIEND, I BELIEVE WE ARE

HAVING SOME TECHNICAL ISSUES

WITH OUR PHONE LINE.

PLEASE HANG ON.

I'M GOING TO CALL CUSTOMER

SERVICE.

[ TELEPHONE RINGS ]

HELLO. CUSTOMER SERVICE.

THIS IS STEVE.

>> [ Indian accent ] HELLO. THIS

IS STEVE WITH CUSTOMER SERVICE.

>> UH, NO, NO, NO, NO, MY

FRIEND.

I AM STEVE WITH CUSTOMER

SERVICE.

>> LISTEN, MY FRIEND.

THIS IS GOING TO BE VERY HARD TO

COMPREHEND, BUT NONE OF WHAT YOU

ARE SEEING IS REAL.

>> OH, NO, NO, NO, NO, NO, NO,

NO, NO.

>> MY FRIEND, MY FRIEND, MY

FRIEND, A CUSTOMER WHO WAS IN

VIRTUAL REALITY CALLED CUSTOMER

SERVICE, AND IT HAS CREATED A

CUSTOMER FEEDBACK LOOP, OKAY?

HERE IN INDIA, WE CALL IT A

CUSTOMER FEEDBACK VINDALOOP.

>> OH [BLEEP] YOU.

>> NO, NO, NO, NO, NO.

DO NOT [BLEEP] ME BECAUSE I AM

YOU, AND THEN WE WILL JUST BE

[BLEEP] OURSELVES!

NOW, HAVE I PROVIDED ANSWERS TO

YOUR QUESTIONS IN A COURTEOUS

AND PROMPT FASHION?

>> WHAT DO YOU MEAN, HAVE YOU

ANSWERED ALL MY QUESTIONS?

NO! YOU HAVE NOT ANSWERED ANY

QUESTIONS AT ALL!

>> NO, NO, NO, NO, NO.

LISTEN. LISTEN.

IF I DIDN'T ANSWER YOUR

QUESTIONS, THEN WE HAVE GIVEN

BAD CUSTOMER SERVICE.

>> BUT YOU DIDN'T ANSWER ANY OF

MY QUESTIONS!

>> WELL, WHAT IS MORE IMPORTANT,

MY FRIEND -- THE RESULT OR GOOD

CUSTOMER SERVICE?