A British holidaymaker has been left 'scarred for life' after needing stitches to her face after she was attacked by two female tourists at an Indonesian hotel.

Alexandria Mackintosh, 26, said she was trying to help two Chinese women use the lift in their hotel - when they pounced on her in the hallway, she claims.

One of the women grabbed her by hair and threw her to the ground - before both repeatedly kicked her and one bizarrely shouted 'you can't touch me'.

Desperate Alexandria wriggled free and ran to a nearby police station - before she went to hospital for seven stitches to her face.

Alexandria, from Welwyn Garden City in Hertfordshire, is on a three-month trip around Australia and South East Asia with her boyfriend, Josh, 23

Alexandria Mackintosh, 26, needed stitches to a deep gash on her face after the attack

She also suffered a black eye, deep scratches to her neck and chest and gouges to her chin and arms.

Alexandria from Welwyn Garden City in Hertfordshire is on a three-month trip around Australia and South East Asia with her boyfriend, Josh, 23.

She said: 'I've been determined not to let this ruin our trip, but it has been difficult and I have my moments where I cry because I've felt so helpless.

'I've not felt safe and I've been really jumpy and felt extremely panicked,' she added.

'I spent a lot of time in my room at the next resort as I was scared and worried.'

'It was so hard to lay my head for around three nights as the back of my head was in so much pain and I am still suffering headaches throughout the day.

The British victim was left with bruising along her chin and neck, and will be 'scarred for life'

'The stitches in my face are so painful that it hurts to even sneeze despite me being prescribed antibiotics and painkillers, and cream for the cuts.'

Alexandria was attacked in the early hours of September 14, on her last night in the Ibis Styles hotel in Seminyak, Bali.

She said the women, also staying in the resort, got frustrated when they couldn't get the lift to work - and targeted her when she tried to explain.

'They didn't know how to use the lift - you had to tap your room card to get to your floor - so I tried to explain this to them,' she said.

'But when I left the lift at my floor, they shouted at me and I said I was only trying to help them.

'As the doors to the lift were closing, one of them ran out at me and her friend followed.

She has trauma to the eye, which the doctor has said should will last two weeks

'The first one grabbed my hair and threw me to the floor, I kept screaming that all I was trying to do was to help them.

'But both girls continued to kick me all over my body, at the same time saying 'I'm daddy's little rich girl, you can't touch me'.

She was chased into the lobby by the pair who were shouting and threatening her.

'I now have seven stitches in my right cheek, my cheek is bruised and raised, and currently have a right black eye, which is now yellow/green around the eye/cheek area.

'I also have trauma to the eye, which the doctor has said should go in two weeks.

'I also now have scratches all over my neck and a few on my chest and some serious cuts around my chin area while my top lip and both tops of my arms were also severely bruised.'

One of the women grabbed her by hair and threw her to the ground. The cut just below her eye needed seven stitches

Alexandria suffered a black eye, deep scratches to her neck and chest and gouges to her chin and arms

A company spokesperson said: 'As a hospitality provider, the safety and security of our guests is always our top priority.

When an incident took place between hotel guests on 14th September 2018 our staff immediately responded and acted quickly and professionally, following our internal procedures and making notes for our own internal incident record.

Our staff took one of the guests to the police station to make a report but no officers were available at that time, and subsequently took the guest and their boyfriend to a clinic for treatment, staying with them and returning them to the hotel.

Staff then offered to help the guest report the incident to the police on multiple occasions and also provided a full account of what they knew of the incident to staff at the British Consulate.'

The couple has since moved to another hotel in Nusa Dua before flying out to Australia for two months before returning home to the UK.

'I've been determined not to let this ruin our trip, but it has been difficult and I have my moments where I cry because I've felt so helpless,' she said.

'But my family told us to stick together and to be careful.

'I can honestly say that after the attack, I'd never felt so scared or threatened in my life. 'I don't feel like they could have killed me, but I feel like they could have caused a lot more damage if they'd found me again, and as my head was in so much pain after.

'I was genuinely scared in case they'd done something serious or if something was broken.'