FLASH INFO OPENING OF THE AIRPORT

We are delighted to welcome you at Biarritz-Pays Basque Airport!

To allow you to prepare your trip, we share some news and practical information on the measures implemented at Biarritz-Pays Basque Airport.

These will be updated regularly depending on the news.

AIRPORT OPENING AND SANITARY MEASURES

Opening hours for september:

Monday, thursday: 5h300-23h00

Tueday, wednesday, friday: 5h30-18h30-20h00-23h00

Saturday: 5h30-21h15

Sunday: 5h45-23h00

Sanitary measures:

Wearing a mask is obligatory for all passengers, access will be refused for non-compliance with the wearing of the mask. The airport will not provide masks at the entrance to the terminal, the airport shops are closed all June, sales of masks are therefore not available

Accompanying persons are forbidden to enter in the termina l to bring / welcome , in accordance with government directives

Installation of Plexiglas protections between staff and passengers, at all counters

Reinforced cleaning and disinfection measures in areas accessible to passengers

Respect of the rules of physical distance during your travels.

Provision of hydroalcoholic gel at various points on the passenger route

FLIGHT SCHEDULE FOR September

For the month of August, Air France, Ryanair, EasyJet, Luxair, Swiss and Volotea airlines are offering flights from Biarritz-Pays Basque Airport. For information on sanitary measures and travel conditions on board, please consult the airlines’ websites.

If you need to buy or change your ticket, please contact your travel agent or the airline directly.

Flight schedule for september, Click here

NEWS:

PARIS ORLY con TRANSAVIA a partir del 02 de noviembre hasta 3 vuelos diarios



SERVICES

Lost property : Please contact the personnel present during the opening hours of the terminal

Objects withdrawn at the security check : this service is not available

Sale of plastic bags this service is not available



Sale of bicycle box this service is not available



Sale of ticket: this service is not available. If you have to buy, cancel or modify your ticket, please contact your travel agency or airline

Luggage service: For all complaints concerning your luggage, please make your complaints online. For baggage delivery service, passengers will have to collect baggage at the airport, only Air France will delivery bags.

SHOPS

Quiksilver is open monday, thursday, sunday in the terminal departure

Belharra bar is open from 7 to 30 Septembre, every days from 10:00 AM to 17:15 PM

Relay & Bidaïa Bar are open in the boarding gates.



PARKING

All airport car parks are open for travelers.

The new P5 car park (from 5 days) will open at the end of July; reservations will only be made online.

Parc Auto customer service can be contacted only by email at: reservation.parking@biarritz.aeroport.fr

Cancellation of your parking

For all reservations, we remind you that you can cancel your parking reservation, up to 6 hours before the scheduled entry time.

To do this, log into your account on our reservation site, find your reservation to cancel and follow the directions.

For any questions, consult our FAQs or contact us by email at reservation.parking@biarritz.aeroport.fr

CONTACT THE AIRPORT

The airport remains available only by email:

informations@biarritz.aeroport.fr

All information relating to your trip will be updated regularly on:

The airport website and its social networks

Twitter

Facebook

Linkedin

Instagram

For further information and recommendations in real time, visit the following sites:

Coronavirus info: www.gouvernement.fr/info-coronavirus

Travel advice: www.diplomatie.gouv.fr/fr/conseils-aux-voyageurs