Two men remained on the loose Thursday after they assaulted a Chicken Express employee on April 8, according to a Lubbock Police Department news release.

Patrol officers, the report states, responded to a report of an assault at approximately 6:24 p.m. at the chain restaurant's 6720 82nd St. location. The two customers attacked the employee after allegedly receiving an incomplete food order.

According to the report, the employee told police the men ordered food at the drive-thru and left the business with their order. Shortly after, the report states, the pair returned complaining they did not receive their full order.

The employee told police he did not replace any of the order items because most of the food had been consumed; doing so would have been in violation of store policy.

The police report states one of the men became confrontational and asked to speak with "someone higher up." After the employee told the man no one else was available, the report states, the man grabbed the employee by the collar, throwing him to the ground.

The impact caused the employee to strike his face on the ground, resulting in physical pain and visible injury, according to the report.

Both men fled the scene.

In an effort to locate the pair, surveillance footage has been released through social media and can be seen at lubbockonline.com.

The surveillance video shows one of the men on top of the employee as other employees observe the attack.

The first suspect is described as a Hispanic male, 30 to 35 years old, 5-foot-8 and 180 pounds. He was seen wearing a black T-shirt, blue jeans and boots. Police describe the second suspect as a white or Hispanic male, 45 to 50 years old, with black and gray hair. He was seen wearing a long-sleeve button-up shirt with a white T-shirt underneath and blue jeans.

The men were reported fleeing the scene in a white Ford F-250 with chrome mirrors and black bed cover.

Anyone with information is urged to call Crime Line at 741-1000.

No other information was released.

lucinda.holt@lubbockonline.com • 766-8722

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