KNS

Wasim Majnoon Mir

Kupwara, Jul 22 (KNS): Poor service of Jio cellular company has irked its consumers in north Kashmir’s Kupwara district who demanded immediate redressal of their grievances.

Accordion to KNS Correspondent, the subscribers say that even under the very nose of Jio towers in Kupwara town, they were unable to use Jio 4G internet.

The subscribers said that either internet speed is slow or the service does not work most of the times.

They said that despite repeated requests to the concerned officials in the town, the service has not been improved.“The service is so poor that we are not able to make Video call and streaming video in other browsers is so low even under the same roof. We will be forced to surrender the Sim cards if the company did not improve its services,” said Amir Ahmad, a mobile user.

Faisal Ahmad, a Shopkeeper said, “Subscriber is not reachable’ is often heard, when one attempts to make a video call. Even right under a mobile tower, the cell phone flashes ‘bad connection/ Video paused’ on its screen.” (KNS)

