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By Date By Thread SEC Consult SA-20150113-0 :: Multiple critical vulnerabilities in all snom desktop IP phones From: SEC Consult Vulnerability Lab <research () sec-consult com>

Date: Tue, 13 Jan 2015 10:53:15 +0100

SEC Consult Vulnerability Lab Security Advisory < 20150113-0 > ======================================================================= title: Multiple critical vulnerabilities product: snom IP phones vulnerable version: all firmware versions <8.7.5.15, all firmware branches of all snom desktop IP phones (3xx, 7xx, 8xx, etc) are affected fixed version: 8.7.5.15 (for all desktop phones) impact: critical homepage: http://www.snom.com found: 2014-10-24 by: Johannes Greil, Stefan Viehböck SEC Consult Vulnerability Lab https://www.sec-consult.com ======================================================================= Vendor description: =================== "snom technology AG develops and manufacturers Voice-over-IP (VoIP) telephones based on open standard for enterprise communications. [...] The devices are suitable for use in all business environments ranging from home offices to small- and medium-sized enterprises and large corporations. snom also works directly with carriers, Internet Service Providers, and OEM customers. The company is globally present through branch offices and a partner network." source: http://www.snom.com/en/company/about-snom/ "snom phones (hardware and software) are developed in Germany and strictly adhere to all applicable security standards (TLS and SRTP). In contrast to many of our competitors, snom as a German manufacturer is required to abide by the strict German data protection regulations and laws. This is of considerable importance for the prevention of phone-tapping." source: http://www.snom.com/en/company/statement/security/ Business recommendation: ======================== A short security crash test resulted in multiple critical security vulnerabilities within all desktop IP phones of snom and all firmware versions. There exist highly critical attack vectors as the IP phones can be completely compromised (root) by an external attacker. It is possible to e.g. * add a backdoor to the system which will even survive a factory reset! * remotely activate the built-in microphone in order to surveil the room where the phone is located, * tap into phone calls made or received by the compromised phone (e.g. by installing a sniffer on the phone), * redirect phone numbers to premium rate numbers which may result in high costs, * use the phone as a jump-host into the internal network and attack other systems. It is highly recommended by SEC Consult not to use this product until a thorough security review of the firmware has been performed by security professionals and all identified issues have been resolved. Vulnerability overview/description: =================================== 1) Multiple cross site scripting vulnerabilities ------------------------------------------------ The device's web interface suffers from multiple reflected & stored cross site scripting vulnerabilities, which may allow an attacker to gain unauthorized access to the admin interface and further compromise the phone. 2) Path traversal filter bypass ------------------------------- The firmware has a rudimentary filter against path traversal attacks within URL parameters. E.g. "../" characters within a parameter value will be filtered. This can be easily bypassed and potentially exploited for further attacks on the system (e.g. XML minibrowser or action URL features). 3) Directory traversal & privilege escalation --------------------------------------------- It is possible to directly access the file system via path/directory traversal attacks within the URL. In order to exploit it, a certain file extension has to be added and cut off via a null byte which must not be transmitted in URL encoded form. Attackers are then able to easily gain access to sensitive files such as the snom phone configuration file which includes all passwords in cleartext, even for the admin user account (admin mode) which should not be accessible to a low privileged user. 4) Command execution via VPN profiles ------------------------------------- The phone's firmware supports OpenVPN profiles and the configuration can be uploaded via a tarball from a remote webserver. Admin access in the web GUI is needed which can be gained by exploiting other vulnerabilities, such as 3) and 5). By combining more identified vulnerabilities, even a remote attacker would be able to compromise the internal phone, e.g. add a XSS payload via CSRF in order to gain access to the admin mode password, then install the malicious OpenVPN profile. The attacker can prepare a malicious OpenVPN configuration file with shell commands in order to execute arbitrary commands on the IP phone with highest access rights on the operating system (root). There exist highly critical attack vectors after gaining root access to the phone: * add a backdoor to the system which will even survive a factory reset! * remotely activate the built-in microphone in order to surveil the room where the phone is located, * tap into phone calls made or received by the compromised phone, * use the phone as a jump-host into the internal network and attack other systems, * etc. This can also be exploited via TR069 or auto provisioning by a man-in-the-middle attacker! This can be achieved via the attacks described in 8). 5) Authentication bypass & privilege escalation ----------------------------------------------- Unprivileged users (non-admin accounts) have the ability to change the settings for functions keys or action URLs on the phone. Attackers are able to exploit those features in order to gain administrative access rights on the web GUI and then exploit further vulnerabilities again, e.g. 4). The webserver does not check for any user credentials when accessed via localhost. By reconfiguring a function key or action URL to submit a request to localhost, it is possible to alter any configuration setting, e.g. overwrite the current admin-mode password and therefore gain admin access rights! This vulnerability is also automatically exploitable via CSRF, local access to the phone (e.g. for pressing a function key) is _not_ required! Further short tests have shown, that an attacker could also use the request for altering the settings by directly accessing the IP address over the network. The bypass via localhost was not necessary. This can be achieved by sending the same malicious request multiple times. 6) Cross-site request forgery issues ------------------------------------ Attackers are able to remotely change settings, e.g. the admin mode password, on the device via CSRF attacks. Furthermore, it is possible to initiate arbitrary phone calls, e.g. to premium rate numbers, via CSRF! Short tests have shown that the anti-CSRF feature "use_hidden_tags" was not effective in the tested firmware version. 7) Remote firmware update by unprivileged users ----------------------------------------------- Unprivileged users are able to perform a firmware update via the web GUI. This is also exploitable for a remote attacker using CSRF! A local attacker could otherwise just simply boot the phone. An attacker would potentially be able to downgrade to a certain older firmware, in order to make older security bugs for exploitation available again. The phone presents the unprivileged user an error message, that admin access is required. But the phone will automatically perform the firmware update anyways! 8) Plaintext provisioning through snom servers & weak device identifier ----------------------------------------------------------------------- Every IP phone contacts the provisioning server of snom at "provisioning.snom.com" (IP: 80.237.155.31) for an initial setup phase or after a factory reset in order to retrieve the auto-provisioning URL for the TR069 server of the ISP. This connection is not secured and uses plaintext HTTP communication. Man-in-the-middle attackers (e.g. TAO/QUANTUM attacks, DNS or BGP hijacking, etc.) can manipulate those requests, use their own TR069 server and install a backdoor on the phone (e.g. see 4) and afterwards provide the real TR069 URL for the ISP. The backdoor will survive the new settings/resets or firmware updates and be available to the attacker. Furthermore, the phone identifies itself only via the last three bytes of the MAC address, which can easily be brute-forced. An attacker would be able to retrieve all TR069 URLs of the ISPs and he could then potentially further attack those systems. Proof of concept: ================= Detailed proof of concept information has been removed from this advisory. This section will hence only give an overview regarding the vulnerabilities. 1) Multiple cross site scripting vulnerabilities ------------------------------------------------ The following payload can be used within the [removed] parameter in order to permanently store JavaScript within [removed]. This is also possible by importing [removed] contents via CSV files: [payload removed] The following URL automatically adds a new entry to the phonebook which contains JS code. This is also exploitable via CSRF to automatically insert malicious code without user interaction: [URL removed] The following URL is also exploitable because the webserver does not filter error messages. Browsers that do not url-encode the input are affected (e.g. older IE versions such as v6): [URL removed] 2) Path traversal filter bypass ------------------------------- In order to bypass the "../" filter, the following can be used as an example: [payload removed] The string [removed] at the end is necessary, otherwise the basename will be duplicated by the system. 3) Directory traversal & privilege escalation --------------------------------------------- The following URL can be used to gain access to the file /etc/passwd by combining a real null byte (not URL encoded %00), e.g. by using burp proxy hex mode, with certain appended file extensions: [URL removed] The following URL allows an attacker access to SIP credentials, admin mode password and other configuration settings in plaintext of the snom config.xml file: [URL removed] 4) Command execution via VPN profiles ------------------------------------- The following OpenVPN profile can be used in order to open a reverse shell to the attacker's system. The attacker will gain the highest access rights on the phone (root): dev tun proto tcp script-security 2 remote $someArbitraryOpenVPNIP 443 cipher AES-128-CBC auth SHA1 tls-verify [payload removed] resolv-retry infinite nobind persist-key persist-tun client verb 3 [...] In order to exploit it, any publicly available OpenVPN server can be misused with any credentials, as the payload is already executed during the initial TLS setup phase. It is easily possible to install a backdoor on the phone because the flash storage is writable. SEC Consult tested this by altering the init script "[removed]" and added a SSH daemon (as an example, any command can be run) which will be started on each boot. The init script does not get overwritten even after a factory reset, hence the backdoor can still be accessed afterwards. Attackers with root access can now completely compromise the phone, e.g. alter the configuration in order to enable call redirection to premium rate numbers, access the microphone, install a sniffer in order to record incoming/outgoing phone calls, or attack other internal systems, etc. 5) Authentication bypass & privilege escalation ----------------------------------------------- By using the following URL to localhost as a so-called "action URL" associated to a function key on the device, it is possible to gain administrative access rights because the admin-mode password will be set to an attacker-controlled value: [URL removed] This also works when "restrict_uri_queries" and "use_hidden_tags" are set to "on", sometimes the function key has to be pressed multiple times then. See vulnerability 6) for infos on how to "press" the function key remotely via CSRF. By requesting the following URL with the direct IP address (not localhost) repeatedly, it was also possible to gain access to admin mode: [URL removed] 6) Cross-site request forgery issues ------------------------------------ The following URL can be used for CSRF attacks in order to initiate phone calls to arbitrary numbers (e.g. premium rate): [URL removed] The following URL will change the function key setting in order to change the admin mode password (see 5) via CSRF: a) URL for setting the function key value: [URL removed] b) URL for saving the function key modifications: [URL removed] c) URL for automatically executing the command of the function key "P1": [URL removed] By exploiting other issues in combination with CSRF, such as XSS and the OpenVPN command execution flaw, it is possible to remotely compromise the phone via CSRF. 7) Remote firmware update by unprivileged users ----------------------------------------------- The following URL can be used in order to load another firmware onto the device. The device will immediately switch to the firmware download mode even when accessed as unprivileged user, although the phone prints an error message that admin-mode access is required: [URL removed] 8) Plaintext provisioning through snom servers & weak device identifier ----------------------------------------------------------------------- No proof of concept necessary, wireshark shows plaintext communication. Vulnerable / tested versions: ============================= The IP phone snom 710 has been tested during a short security evaluation crash test with firmware version 8.7.4.7a pre-installed. Snom confirmed that _all_ older firmware versions are affected by the documented security vulnerabilities except the current new release 8.7.5.15! Although snom IP phone 710 has been tested, also _all_ other snom desktop IP phone products (e.g. 3xx, 7xx, 8xx, etc) are affected! Vendor contact timeline: ======================== 2014-10-31: Contacting vendor through office () snom com, requesting security contact, attaching responsible disclosure policy & encryption keys 2014-11-04: No answer, contacting support () snom com, sales () snom com & marketing () snom com, attaching responsible disclosure policy & encryption keys 2014-11-06: Calling German office, trying to reach a security contact, no useful information received Contacting other direct contacts of snom via Sales 2014-11-07: Receiving contact for security communication via Sales, exchanging encryption keys and sending encrypted security advisory to given contact 2014-11-18: Requesting status update - vulnerabilities have been forwarded to developers and are being processed 2014-11-28: Telco with new technical snom contact 2014-12-08 - 2014-12-11: Answering questions of snom regarding some vulnerabilities, postponing advisory release deadline to 13th January 2015, more time needed 2014-12-30: Requesting status update 2015-01-05: Last fixes are already in progress, scheduled for 13th January, receiving document containing detailed information regarding the fixes 2015-01-07: Asking which firmware versions and products are affected 2015-01-08: Calling snom, verifying affected products 2015-01-08: Sending adjusted advisory to snom 2015-01-08: Informing CERT.at and CERT-Bund Germany (BSI) about pending release 2015-01-13: Coordinated release of security advisory Solution: ========= The vendor provides a new firmware version v8.7.5.15 and urges all users to _immediately_ upgrade to this version! Vendor security note & firmware download: http://wiki.snom.com/8.7.5.15_OpenVPN_Security_Update Older firmware branches will not be patched and the upgrade to this new version is therefore absolutely necessary for all users! According to the vendor, the OpenVPN binary will be removed from the firmware per default and can be loaded as a small firmware update afterwards if necessary (see vendor security note above). Users of the OpenVPN feature will get a warning as they will be affected by the identified vulnerability again after enabling the feature. Workaround: =========== No workaround available. The vendor urges all customers to immediately upgrade the firmware of all snom IP phones. Advisory URL: ============= https://www.sec-consult.com/en/Vulnerability-Lab/Advisories.htm ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ SEC Consult Vulnerability Lab SEC Consult Vienna - Bangkok - Frankfurt/Main - Montreal - Singapore - Vilnius - Zurich Headquarter: Mooslackengasse 17, 1190 Vienna, Austria Phone: +43 1 8903043 0 Fax: +43 1 8903043 15 Mail: research at sec-consult dot com Web: https://www.sec-consult.com Blog: http://blog.sec-consult.com Twitter: https://twitter.com/sec_consult Interested to work with the experts of SEC Consult? Write to career () sec-consult com EOF J. Greil / @2015 Attachment: signature.asc

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SEC Consult Vulnerability Lab (Jan 13)