[Recovery] Recovery from Network Technical Difficulties (May 24)

At the time below, we experienced performance degradation in certain internet routes, resulting in players experiencing the issues below.



We are pleased to announce that the underlying issue has been addressed.



[Date & Time]

May 24, 2016 6:10 to 6:52 (GMT)



[Details]

・Unable to access FINAL FANTASY XIV from EU regions

・Difficulty accessing and sending and receiving data from EU data centers when playing in JP regions

・Certain Mog Station services from EU data centers unavailable:

- World Transfer Service applications

- Character Renaming Service applications

- Optional item purchases

- Item/gift code entry



[Cause]

Unstable internet connectivity



[Affected Service]

・FINAL FANTASY XIV

・Mog Station

