Following the many different reasonings and rationales we’ve heard this morning surrounding Toys”R”Us’s sudden and mysterious cancelations of existing pre-orders, the retailer has told Joystiq that the cancelation emails were the result of a “technical issue” and that pre-orders will not be canceled and will be fulfilled eventually. This is in line with the original explanation given by customer service.

In addition, Toys”R”Us appears to be getting its giraffes in line and is now providing customers with the following cookie-cutter response:

“We apologize for any inconvenience that may have been caused pertaining to your amiibo pre-order. Please know that we are working on an email communication to all customers effected [sic], which will provide instructions on how we plan to fulfill your order. We thank you for your patience as we work to remedy this situation and ensure you receive the product you ordered. Thank you.”

We’re continuing to follow the story and will provide you with further updates.

Toys”R”Us (Facebook), Joystiq