What is an objection?

Under the General Data Protection Regulation (GDPR), if you live in a country in the European Economic Area (which includes the European Union) and any other included country or territory (collectively referred to as the European Region), you have the legal right to object at any time to the processing of your personal data where the legal basis for that processing is:

The legitimate interests of WhatsApp or of a third party; or

Tasks carried out in the public interest.

You can also object at any time to the processing of your personal data for direct marketing purposes, regardless of the legal basis relied upon.

How can I submit an objection?

If you're living in the European Region, you can submit an objection to such processing of your personal data to this email. Please provide all the information below so we can review your request.

Full name:

Email address:

WhatsApp phone number:

Country where you live:

Phone model – the make and model of your handset:

Software version of your phone’s operating system:

What data processing activity or activities are you objecting to?

Please explain how this processing impacts you. For example, what rights and freedoms do you believe are impacted by the processing and why?

Please provide any additional information you believe will help us review your objection.

We may ask you for more information if your request is incomplete.

What happens after I submit an objection?

Our team will review your objection. Please make sure you have provided the information requested above to help us review your objection properly.

We will consider several factors when assessing an objection including: your reasonable expectations; the benefits and risks to you, us, other users, or third parties; and other available means to achieve the same purpose that may be less invasive and do not require disproportional effort.

We'll then let you know whether your objection has been granted or not and provide you with the reasons for our decision.

What happens if an objection is successful?

If your objection is successful, we will cease processing your information pursuant to your objection. In addition, if your objection is successful, you have a right to request the erasure of your data under article 17(1)(c) of the GDPR. You can make such request at the same time as submitting an objection via the same email.

Can my objection be denied?