In 2011 Jennifer told USA Today:

"Let's say there have been moments I'd rather not relive, like that whole Rachel thing. I love Chris [McMillan, her hairstylist], and he's the bane of my existence at the same time because he started that damn Rachel, which was not my best look. How do I say this? I think it was the ugliest haircut I've ever seen. What I really want to know is, how did that thing have legs? Let's just say I'm not a fan of short, layered cuts on me personally, so I don't love revisiting that particular era."