

Greetings Raiders,



Recently numerous users have been notifying us their feelings regarding the lack of Communication toward the English community along with concerns regarding Events rewards and the Contents we are sharing with you, raiders.



We have read your post and comments with great attention and have decided that it is necessary to take measures to correct and improve the situation.



1. Reward Disparity between Servers.



Some of you may have noticed some disparity between rewards on certain events. We would like to assure you that we are working with the GM of other communities to ensure, when we meet the end of the month, that the rewards sent to our users are of similar value.

The GMs from the English community are already working on several events with many possibilities for you to obtain great rewards.

We understand your feelings and will definitely take them into consideration while preparing future events!



2. Game Content



Some of you feel confused regarding the content shared in the community regarding the game (regarding the Soul Weapon for example).

GM’s will be working on making new dedicated content, such has game guide, for you to enjoy the game at his fullest.



Also to avoid a similar situation in the future we are open to your suggestions. If there is specific game-related content you would like to see and you think that would improve your experience of the game, feel free to share it in the community. We are always reading and, as much as possible, we will try to answer your expectations positively.



3. Communication.



This is an important element for us. First, we would like to assure you that we are listening to you, we are part of numerous King’s Raid communities and are following all your discussions regarding the game. And we report diligently everything that is being discussed to our team, leading to effective changes in the game (the recent changes to Cain’s Trial are an example)

We are aware that you may feel like our presence could be better, therefore, we will improve our presence in the main official communities (PLUG and Facebook)



We will also bring back spaces for you to exchange with the GM (‘Talk with the GM’ on PLUG, or in-game).



GM Orvel, GM Luna and GM Lakrak will always do their best to improve the quality of the service provided in the English Community. And you Raiders are the heart of King’s Raid, we are always listening to you, open to your suggestion and are ready to bring necessary changes to make King’s Raid a more enjoyable place!

