Media distribution service Crunchyroll provided a comment on recent user feedback on a drop in video quality for streaming catalog titles on Tuesday. The statement is as follows:

Crunchyroll

Last weekend, new episodes were released through the new infrastructure to test the system's ability to serve video to large portions of the Crunchyroll audience. The encodes that some users experienced were not up to the standards of our previous system, nor up to the standards we demand from ourselves. While we identified issues with the encodes, solutions for a broad rollout require us to first move completely to the new infrastructure. Going forward, we have updated the video experience for simulcasts and new episodes within the new infrastructure. As the transition to this new infrastructure is complete, we will re-encode all of our catalog with this higher quality.