April 24, 2018 1 min read

Anchal Lamba and her family have been big fans of bubble tea, a drink popularized in Taiwan made with tea, milk and tapioca balls. When her father returned from a business trip to Hong Kong, he told her that a company named Gong Cha made the best bubble tea he ever had.

On that tip, Lamba sought franchising rights from the Taiwan-based company. It took two years.

Related: Meet the Entrepreneur Behind the Healthy, Clean Snack Loved by Googlers

But that persistence paid off, as the 28-year-old New York resident now operates 22 Gong Cha locations across New York, New Jersey, Massachusetts and Texas.

In this edition of The Digest Live, she shares how she got her start in franchising, her biggest challenges and her tips for others who want to do the open franchises.