

Again! It’s GM Luna.



It is the night time where I stand, and I am glad to stay up with you Raiders.



In this page, I will continue to explain the details of the multiple reward gain issue and how we are dealing with it.





▶Comment about the Returning Point after Roll-Back?



First, many of you may be questioning about the returning point why it is not right after the scheduled maintenance.

- Actually, this bug was not the outcome of scheduled maintenance.



The trigger was when we tried to fix another Guild Raid issue that the HP of the Bosses was showing negative digits and not being able to proceed. ( If your guild has the same issue, please contact cs_en@vespainteractive.com we will fix it individually soon as possible)

We are assuming that this was the moment that allowed the multiple rewards gain.



- It was around October 11th 05:00 (UTC -4) which we confirmed after the data examination.



▶ Reliability of the data to clarify the roll back candidates.

- Some of you may be concerned that you may be involved in this issue. So, we will suggest the measurement we have.

- We are checking the data of individuals upon whether there is any record of repeated rewards from the same Guild Raid not based on whether an individual is in the guild in accord within a period of time or not. So hopefully there will be no innocents suffered.



Ex1) If you have received the rewards multiple times and leave the guild, you are still considered as a roll back candidate.

Ex2) You are in the guild in accord, but you did not receive multiple rewards from Guild Raid, you are not a roll back candidate.





▶ What decides who needs to be rolled back?

- As mentioned earlier, the candidate will be rolled back if he or she has received multiple rewards from the same Guild Raid.

- But the thing is that you actually can receive the rewards even without having participated in clearing the Guild Raid.

- Even if you intentionally are not involved in such activity, this clear reward is distributed to all guild members. Some of you may have received the repeated rewards a few time without any purpose.



What we can assume is that up to 3 times of receiving the reward mails, you may not have realized what you were receiving them.

(In fact, there was a case that 3 guild members hit the same Guild Raid coincidently.)



So we have decided to count accounts for roll back that had 4 times of receiving the reward mails or higher to avoid causing innocent victims.



▶ Actions to the Abuse.

- Likewise, there are some innocents as well as intended abusers on the other hand.



- ‘Having a Multiple Participation record of clearing the Guild Raid’ is considered as having abused the system in purpose. The minimum number of intentionally participating the same guild raid has been decided as ‘6’ times.

- The reasons are as below.

: Usually, the maximum chance to hit guild raid is 4 times a day ( When you are fully charged with the entrance ticket)

: Therefore, up to 5 repeated rewards received could possibly be a case which a player participated in Guild Raid 4 times with the ticket and once as accidental receive.



- As above, any players who participated the same Guild Raid 6 times or more will be banned permanently as they are considered to have intentionally abused the system.



▶ Scale of the issue and the ban list

- We have finished extracting the data for the issue internally and confirmed who are the roll back candidates. Now, we are pulling the data to check who has participated in hitting the same Guild Raid multiple times.

- We will post another announcement to keep you updated with the result of arrangement.



We are doing our best to keep all data clear enough which we still could not start any roll back, yet. However we were concerned that some players may be worried about the investigation so we prepared this announcement.



We are here all ready to hear your comments maybe negative comments too, but we will take them as your support and care for King’s Raid.



We will try to finish this up as smart as possible.



Thank you.



-GM Luna-





