Imagine calling into AppleCare, pissed off that your iPad’s display is freezing, again. You’re ready to obliterate the schmucks at the call center with a hadouken ball of fury, but when the line is finally answered, you’re disarmed by the sweet southern charm of Apple’s lovable CEO.

That’s what happened to a couple of customers calling into AppleCare yesterday in Austin, Texas as Tim Cook and Eddy Cue took a tour of the new facilities, fixed up some Mac Pros, and even fielded a few calls themselves.

Tim tweeted a pic of his experience this morning on the frontline of Apple Support but left out the juicy details of the drama behind his chat, so we’re asking our faithful Cult of Mac readers to fill in the blanks with this week’s caption contest.

Add your own caption to Tim’s call center photo by commenting below. To sweeten the pot, we’re giving away a free copy of Bicolor to the top 10 entrants. Winners will be announced Monday at 8AM PT.

The funnier the better. Clean is preferred. Have at it!

