The Hawai‘i County Department of Water Supply reported on Monday, Aug. 14, at 2:30 p.m., that the Honokohau Deepwell located in North Kona is out of service.

Due to the loss of this pump this morning, North Kona customers in the area from Keauhou to Keahole and Honalo to Makalei must restrict water use to health and safety needs only.

This means use water for drinking, cooking and hygiene purposes only. Cease all other water use including all irrigation and washing of vehicle and boats.

Conserve water by flushing toilets less often and taking shorter showers.

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The DWS also recommends that residents store a sufficient amount of water (5 to 10) gallons for basic household needs, such as flushing toilets, hygiene and consumption in the event of service disruption.

Until further notice, the DWS is suspending temporary service accounts and irrigation accounts in North Kona.

Department of Water Supply will be monitoring water usage and wasteful water use will be subject to further water restrictions and possible water shut off.

In order to help meet general customer demand, the DWS has established Public Potable Water Distribution Stations at the following locations:

Ane Keohokalole Highway between Kealakehe Parkway and Kealakehe High School

Hina Lani between Anini Street and Manu Mele Street

For after hours emergencies, or to report any observed wasteful use of water, call the DWS at (808) 961-8790. During normal business hours, call (808) 961-8060.