ARMONK, N.Y.--(BUSINESS WIRE)--IBM (NYSE:IBM)

Diluted EPS: GAAP: $4.12, up 42 percent; Operating (non-GAAP): $4.32, up 34 percent;

Net income: GAAP: $4.1 billion, up 28 percent; Operating (non-GAAP): $4.3 billion, up 21 percent;

Gross profit margin: GAAP: 49.1 percent, up 50 basis points; Operating (non-GAAP): 49.8 percent, up 10 basis points;

Revenue: $24.4 billion: Down 2 percent; down 1 percent adjusting for divested customer care outsourcing business; Software, Services adjusting for divested customer care outsourcing business and Global Financing grew; Systems and Technology declined;

Services backlog of $136 billion, down 1 percent adjusting for divested customer care outsourcing business;

Strategic growth initiatives grew double digits: Cloud revenue up more than 50 percent year-to-date; For cloud delivered as a service, second-quarter annual run rate up nearly 100 percent to $2.8 billion year-to-year; Business analytics revenue up 7 percent year-to-date; Mobile revenue up more than 100 percent year-to-date; Security revenue up more than 20 percent year-to-date;

Continue to expect full-year operating (non-GAAP) EPS of at least $18.00.

IBM (NYSE:IBM) today announced second-quarter 2014 diluted earnings of $4.12 per share, compared with diluted earnings of $2.91 per share in the second quarter of 2013, an increase of 42 percent. Operating (non-GAAP) diluted earnings were $4.32 per share, compared with operating diluted earnings of $3.22 per share in the second quarter of 2013, an increase of 34 percent.

Second-quarter net income was $4.1 billion compared with $3.2 billion in the second quarter of 2013, an increase of 28 percent. Operating (non-GAAP) net income was $4.3 billion compared with $3.6 billion in the second quarter of 2013, an increase of 21 percent. The year-to-year results include the impact of a charge in the prior year period of $1 billion for workforce rebalancing.

Total revenues for the second quarter of 2014 of $24.4 billion were down 2 percent (down 1 percent, as reported and adjusting for currency, adjusting for the divested customer care outsourcing business) from the second quarter of 2013.

“In the second quarter, we made further progress on our transformation. We performed well in our strategic imperatives around cloud, big data and analytics, security and mobile,” said Ginni Rometty, IBM chairman, president and chief executive officer. “We will continue to extend and leverage our unique strengths to address the emerging trends in enterprise IT and transform our business, positioning ourselves for growth over the long term.”

Second-Quarter GAAP – Operating (non-GAAP) Reconciliation

Second-quarter operating (non-GAAP) diluted earnings exclude $0.20 per share of charges: $0.16 per share for the amortization of purchased intangible assets and other acquisition-related charges, and $0.04 per share for non-operating retirement-related charges driven by changes to plan assets and liabilities primarily related to market performance.

Full-Year 2014 Expectations

IBM expects full-year 2014 GAAP diluted earnings per share of at least $17.00, and operating (non-GAAP) diluted earnings per share of at least $18.00. The 2014 operating (non-GAAP) earnings expectations exclude $1.00 per share of charges for amortization of purchased intangible assets, other acquisition-related charges, and retirement-related charges.

Geographic Regions

The Americas’ second-quarter revenues were $10.6 billion, a decrease of 1 percent (up 1 percent, adjusting for currency) from the 2013 period. Revenues from Europe/Middle East/Africa were up 1 percent at $7.9 billion (down 3 percent adjusting for currency). Asia-Pacific revenues decreased 9 percent (down 6 percent adjusting for currency) to $5.3 billion. OEM revenues were $433 million, down 19 percent (down 19 percent adjusting for currency) compared with the 2013 second quarter.

Growth Markets

Revenues from the company’s growth markets were down 7 percent (down 4 percent, adjusting for currency). Revenues in the BRIC countries — Brazil, Russia, India and China — were down 2 percent (up 1 percent, adjusting for currency).

Services

Global Services segment revenues decreased 1 percent (down 1 percent, adjusting for currency) to $13.9 billion. Revenues increased 1 percent adjusting for the impact of the divested customer care outsourcing business. Global Technology Services segment revenues decreased 1 percent (down 1 percent, adjusting for currency) to $9.4 billion. Adjusting for the impact of the divested customer care outsourcing business, revenues were up 2 percent (up 2 percent adjusting for currency). Global Business Services segment revenues were down 2 percent (down 2 percent, adjusting for currency) to $4.5 billion.

Pre-tax income from Global Technology Services increased 22 percent and pre-tax margin increased to 19.2 percent, including the impact of a $0.4 billion workforce rebalancing charge in the prior year. Global Business Services pre-tax income increased 34 percent and pre-tax margin increased to 17.8 percent, including the impact of a $0.2 billion workforce rebalancing charge in the prior year.

The estimated services backlog at June 30 was $136 billion, down 1 percent adjusting for the divested customer care outsourcing business (down 3 percent adjusting for currency).

Software

Revenues from the Software segment were $6.5 billion, up 1 percent (flat adjusting for currency) compared with the second quarter of 2013. Software pre-tax income increased 10 percent and pre-tax margin increased to 36.5 percent, including the impact of a $0.2 billion workforce rebalancing charge in the prior year.

Revenues from IBM’s key middleware products, which include WebSphere, Information Management, Tivoli, Workforce Solutions and Rational products, were $4.3 billion, up 1 percent (flat adjusting for currency) versus the second quarter of 2013. Operating systems revenues of $530 million were down 13 percent (down 13 percent, adjusting for currency) compared with the prior-year quarter.

Financing

Global Financing segment revenues increased 4 percent (up 4 percent, adjusting for currency) in the second quarter at $504 million. Pre-tax income for the segment increased 8 percent to $593 million.

Hardware

Revenues from the Systems and Technology segment totaled $3.3 billion for the quarter, down 11 percent (down 12 percent, adjusting for currency) from the second quarter of 2013. Systems and Technology segment pre-tax income increased $0.2 billion, including the impact of a $0.2 billion workforce rebalancing charge in the prior year.

Total systems revenues decreased 11 percent (down 11 percent, adjusting for currency). Revenues from System z mainframe server products, in the seventh quarter since they were announced, decreased 1 percent compared with the year-ago period. Total delivery of System z computing power, as measured in MIPS (millions of instructions per second), was flat. Revenues from Power Systems were down 28 percent compared with the 2013 period. Revenues from System x were down 3 percent. Revenues from System Storage decreased 12 percent and within this business area, flash storage grew more than 100 percent. Revenues from Microelectronics OEM decreased 18 percent.

Gross Profit

The company’s total gross profit margin was 49.1 percent in the 2014 second quarter compared with 48.7 percent in the 2013 second-quarter period. Total operating (non-GAAP) gross profit margin was 49.8 percent in the 2014 second quarter compared with 49.7 percent in the 2013 second-quarter period, with increases in Global Technology Services and Global Financing.

Expense

Total expense and other income decreased to $6.8 billion or 15 percent, including a gain of $121 million from the divestiture of the customer care outsourcing business and the impact of a $1.0 billion workforce rebalancing charge in the prior year period. S,G&A expense of $5.6 billion decreased 16 percent year over year. R,D&E expense of $1.5 billion decreased 6 percent compared with the year-ago period, and was 6 percent of revenue, consistent with the second-quarter of 2013. Intellectual property and custom development income decreased to $191 million compared with $247 million a year ago. Other (income) and expense was income of $201 million compared with prior-year income of $91 million. Interest expense increased to $136 million compared with $98 million in the prior year.

Total operating (non-GAAP) expense and other income decreased 14 percent to $6.7 billion compared with the prior-year period, including the impact of a $1.0 billion workforce rebalancing charge in the prior year period. Operating (non-GAAP) S,G&A expense decreased 16 percent to $5.5 billion compared with the prior-year period. Operating (non-GAAP) R,D&E expense of $1.5 billion was down 4 percent compared with the year-ago period.

Pre-Tax Income

Pre-tax income increased 25 percent to $5.2 billion and pre-tax margin of 21.2 percent was up 4.6 points compared with the prior-year period. Operating (non-GAAP) pre-tax income increased 18 percent to $5.4 billion and pre-tax margin was 22.3 percent, up 3.9 points.

***

IBM’s tax rate was 20.0 percent, down 2.1 points year over year; operating (non-GAAP) tax rate was 20.0 percent, down 2.0 points compared to the year-ago period.

Net income margin increased 4.0 points to 17.0 percent. Total operating (non-GAAP) net income margin increased 3.5 points to 17.8 percent.

The weighted-average number of diluted common shares outstanding in the second-quarter 2014 was 1.01 billion compared with 1.11 billion shares in the same period of 2013. As of June 30, 2014, there were 998 million basic common shares outstanding.

Debt, including Global Financing, totaled $46.5 billion, compared with $39.7 billion at year-end 2013. From a management segment view, Global Financing debt totaled $29.4 billion versus $27.5 billion at year-end 2013, resulting in a debt-to-equity ratio of 7.1 to 1. Non-global financing debt totaled $17.1 billion, an increase of $4.9 billion since year-end 2013, resulting in a debt-to-capitalization ratio of 56.1, essentially flat quarter-to-quarter and higher than the ratio at year-end 2013.

IBM ended the second-quarter 2014 with $9.7 billion of cash on hand and generated free cash flow of $3.0 billion, excluding Global Financing receivables, up $0.3 billion year over year. The company returned $4.8 billion to shareholders through $1.1 billion in dividends and $3.7 billion of gross share repurchases.

Year-To-Date 2014 Results

Net income for the six months ended June 30, 2014 was $6.5 billion compared with $6.3 billion in the year-ago period, an increase of 4 percent. Diluted earnings per share were $6.37 compared with $5.60 per diluted share for the 2013 period, an increase of 14 percent. Revenues for the six-month period totaled $46.8 billion, a decrease of 3 percent (down 2 percent, adjusting for currency) compared with $48.3 billion for the first six months of 2013.

Operating (non-GAAP) net income for the six months ended June 30, 2014 was $7.0 billion, flat year to year. Operating (non-GAAP) diluted earnings per share were $6.82 compared with $6.23 per diluted share for the 2013 period, an increase of 9.5 percent.

Forward-Looking and Cautionary Statements

Except for the historical information and discussions contained herein, statements contained in this release may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are based on the company’s current assumptions regarding future business and financial performance. These statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially, including the following: a downturn in economic environment and client spending budgets; the company’s failure to meet growth and productivity objectives, a failure of the company’s innovation initiatives; risks from investing in growth opportunities; failure of the company’s intellectual property portfolio to prevent competitive offerings and the failure of the company to obtain necessary licenses; cybersecurity and privacy considerations; fluctuations in financial results, impact of local legal, economic, political and health conditions; adverse effects from environmental matters, tax matters and the company’s pension plans; ineffective internal controls; the company’s use of accounting estimates; the company’s ability to attract and retain key personnel and its reliance on critical skills; impacts of relationships with critical suppliers and business with government clients; currency fluctuations and customer financing risks; impact of changes in market liquidity conditions and customer credit risk on receivables; reliance on third party distribution channels; the company’s ability to successfully manage acquisitions, alliances and dispositions; risks from legal proceedings; risk factors related to IBM securities; and other risks, uncertainties and factors discussed in the company’s Form 10-Qs, Form 10-K and in the company’s other filings with the U.S. Securities and Exchange Commission (SEC) or in materials incorporated therein by reference. Any forward-looking statement in this release speaks only as of the date on which it is made. The company assumes no obligation to update or revise any forward-looking statements.

Presentation of Information in this Press Release

In an effort to provide investors with additional information regarding the company’s results as determined by generally accepted accounting principles (GAAP), the company has also disclosed in this press release the following non-GAAP information which management believes provides useful information to investors:

IBM results and expectations --

presenting operating (non-GAAP) earnings per share amounts and related income statement items;

presenting non-global financing debt-to-capitalization ratio;

adjusting for free cash flow;

adjusting for currency (i.e., at constant currency);

adjusting for the divestiture of the customer care outsourcing business.

The rationale for management’s use of non-GAAP measures is included as part of the supplemental materials presented within the second-quarter earnings materials. These materials are available via a link on the IBM investor relations Web site at www.ibm.com/investor and are being included in Attachment II (“Non-GAAP Supplemental Materials”) to the Form 8-K that includes this press release and is being submitted today to the SEC.

Conference Call and Webcast

IBM’s regular quarterly earnings conference call is scheduled to begin at 4:30 p.m. EDT, today. The Webcast may be accessed via a link at http://www.ibm.com/investor/events/earnings/2q14.html. Presentation charts will be available shortly before the Webcast.

Financial Results Below (certain amounts may not add due to use of rounded numbers; percentages presented are calculated from the underlying whole-dollar amounts).

INTERNATIONAL BUSINESS MACHINES CORPORATION COMPARATIVE FINANCIAL RESULTS (Unaudited; Dollars in millions except per share amounts) Three Months Ended Six Months Ended June 30, June 30, Percent Percent 2014 2013 Change 2014 2013 Change REVENUE Global Technology Services $ 9,414 $ 9,536 -1.3 % $ 18,744 $ 19,140 -2.1 % Gross profit margin 38.4 % 37.8 % 38.2 % 37.3 % Global Business Services 4,534 4,606 -1.6 % 9,017 9,091 -0.8 % Gross profit margin 30.0 % 31.2 % 30.0 % 29.9 % Software 6,488 6,423 1.0 % 12,149 11,995 1.3 % Gross profit margin 88.8 % 88.8 % 88.2 % 88.1 % Systems and Technology 3,331 3,758 -11.4 % 5,722 6,864 -16.6 % Gross profit margin 33.9 % 36.7 % 31.0 % 34.7 % Global Financing 504 487 3.5 % 1,016 985 3.1 % Gross profit margin 54.8 % 46.3 % 50.4 % 46.0 % Other 93 115 -19.1 % 200 257 -22.0 % Gross profit margin -179.7 % -190.5 % -171.1 % -172.8 % TOTAL REVENUE 24,364 24,924 -2.2 % 46,848 48,332 -3.1 % GROSS PROFIT 11,975 12,132 -1.3 % 22,518 22,810 -1.3 % Gross margin 49.1 % 48.7 % 48.1 % 47.2 % EXPENSE AND OTHER INCOME S,G&A 5,603 6,680 -16.1 % 11,892 12,257 -3.0 % Expense to revenue 23.0 % 26.8 % 25.4 % 25.4 % R,D&E 1,457 1,548 -5.9 % 2,958 3,193 -7.3 % Expense to revenue 6.0 % 6.2 % 6.3 % 6.6 % Intellectual property and custom development income (191 ) (247 ) -22.7 % (398 ) (430 ) -7.5 % Other (income) and expense (201 ) (91 ) 120.7 % (326 ) (151 ) 115.7 % Interest expense 136 98 38.3 % 240 192 25.3 % TOTAL EXPENSE AND OTHER INCOME 6,804 7,988 -14.8 % 14,367 15,060 -4.6 % Expense to revenue 27.9 % 32.0 % 30.7 % 31.2 % INCOME BEFORE INCOME TAXES 5,171 4,144 24.8 % 8,151 7,750 5.2 % Pre-tax margin 21.2 % 16.6 % 17.4 % 16.0 % Provision for income taxes 1,034 918 12.7 % 1,630 1,492 9.3 % Effective tax rate 20.0 % 22.1 % 20.0 % 19.2 % NET INCOME $ 4,137 $ 3,226 28.2 % $ 6,521 $ 6,258 4.2 % Net income margin 17.0 % 12.9 % 13.9 % 12.9 % EARNINGS PER SHARE OF COMMON STOCK: ASSUMING DILUTION $ 4.12 $ 2.91 41.6 % $ 6.37 $ 5.60 13.8 % BASIC $ 4.14 $ 2.93 41.3 % $ 6.41 $ 5.65 13.5 % WEIGHTED-AVERAGE NUMBER OF COMMON SHARES OUT- STANDING (M's): ASSUMING DILUTION 1,005.1 1,109.4 1,023.5 1,116.7 BASIC 999.6 1,100.9 1,017.4 1,107.3

INTERNATIONAL BUSINESS MACHINES CORPORATION CONSOLIDATED STATEMENT OF FINANCIAL POSITION (Unaudited) At At (Dollars in Millions) June 30, December 31, 2014 2013 ASSETS: Current Assets: Cash and cash equivalents $ 9,715 $ 10,716 Marketable securities 5 350 Notes and accounts receivable - trade (net of allowances of $294 in 2014 and $291 in 2013) 9,902 10,465 Short-term financing receivables (net of allowances of $404 in 2014 and $308 in 2013) 18,620 19,787 Other accounts receivable (net of allowances of $45 in 2014 and $36 in 2013) 1,555 1,584 Inventories, at lower of average cost or market: Finished goods 449 444 Work in process and raw materials 1,889 1,866 Total inventories 2,338 2,310 Deferred taxes 1,783 1,651 Prepaid expenses and other current assets 4,263 4,488 Total Current Assets 48,182 51,350 Property, plant and equipment 40,936 40,475 Less: Accumulated depreciation 27,188 26,654 Property, plant and equipment - net 13,748 13,821 Long-term financing receivables (net of allowances of $68 in 2014 and $80 in 2013) 12,140 12,755 Prepaid pension assets 6,894 5,551 Deferred taxes 2,828 3,051 Goodwill 31,568 31,184 Intangible assets - net 3,585 3,871 Investments and sundry assets 5,369 4,639 Total Assets $ 124,314 $ 126,223 LIABILITIES: Current Liabilities: Taxes $ 2,335 $ 4,633 Short-term debt 12,462 6,862 Accounts payable 6,271 7,461 Compensation and benefits 4,037 3,893 Deferred income 12,591 12,557 Other accrued expenses and liabilities 4,737 4,748 Total Current Liabilities 42,433 40,154 Long-term debt 34,008 32,856 Retirement and nonpension postretirement benefit obligations 15,984 16,242 Deferred income 4,152 4,108 Other liabilities 10,224 9,934 Total Liabilities 106,801 103,294 EQUITY: IBM Stockholders' Equity: Common stock 52,163 51,594 Retained earnings 134,483 130,042 Treasury stock -- at cost (148,900 ) (137,242 ) Accumulated other comprehensive income/(loss) (20,369 ) (21,602 ) Total IBM stockholders' equity 17,377 22,792 Noncontrolling interests 136 137 Total Equity 17,513 22,929 Total Liabilities and Equity $ 124,314 $ 126,223

INTERNATIONAL BUSINESS MACHINES CORPORATION CASH FLOW ANALYSIS (Unaudited) Three Months Ended Six Months Ended (Dollars in Millions) June 30, June 30, 2014 2013 2014 2013 Net Cash from Operating Activities per GAAP: $ 3,579 $ 3,175 $ 6,905 $ 7,197 Less: the change in Global Financing (GF) Receivables (304 ) (450 ) 1,503 1,147 Net Cash from Operating Activities (Excluding GF Receivables) 3,883 3,625 5,402 6,051 Capital Expenditures, Net (909 ) (939 ) (1,796 ) (1,668 ) Free Cash Flow (Excluding GF Receivables) 2,975 2,686 3,606 4,382 Acquisitions (339 ) (121 ) (603 ) (179 ) Divestitures 17 2 408 12 Dividends (1,096 ) (1,048 ) (2,086 ) (1,996 ) Share Repurchase (3,662 ) (3,552 ) (11,828 ) (6,145 ) Non-GF Debt 1,385 922 5,019 205 Other (includes GF Receivables, and GF Debt) 738 (524 ) 4,140 2,949 Change in Cash, Cash Equivalents and Short-term Marketable Securities $ 17 ($1,635 ) ($1,345 ) ($772 )

INTERNATIONAL BUSINESS MACHINES CORPORATION SEGMENT DATA (Unaudited) SECOND-QUARTER 2014 Pre-tax (Dollars in Millions) Revenue Income/ Pre-tax External Internal Total (Loss) Margin SEGMENTS Global Technology Services $ 9,414 $ 247 $ 9,661 $ 1,850 19.2 % Y-T-Y change -1.3 % -15.4 % -1.7 % 22.2 % Global Business Services 4,534 140 4,674 832 17.8 % Y-T-Y change -1.6 % -25.6 % -2.5 % 33.7 % Software 6,488 857 7,345 2,683 36.5 % Y-T-Y change 1.0 % 16.1 % 2.6 % 9.8 % Systems and Technology 3,331 190 3,521 25 0.7 % Y-T-Y change -11.4 % 40.9 % -9.5 % 117.9 % Global Financing 504 685 1,189 593 49.8 % Y-T-Y change 3.5 % 19.2 % 12.0 % 7.7 % TOTAL REPORTABLE SEGMENTS $ 24,271 $ 2,119 $ 26,390 $ 5,983 22.7 % Y-T-Y change -2.2 % 9.9 % -1.3 % 19.9 % Eliminations / Other 93 (2,119 ) (2,026 ) (812 ) TOTAL IBM CONSOLIDATED $ 24,364 $ 0 $ 24,364 $ 5,171 21.2 % Y-T-Y change -2.2 % -2.2 % 24.8 % SECOND-QUARTER 2013 Pre-tax (Dollars in Millions) Revenue Income/ Pre-tax External Internal Total (Loss) Margin SEGMENTS Global Technology Services $ 9,536 $ 292 $ 9,828 $ 1,514 15.4 % Global Business Services 4,606 188 4,795 623 13.0 % Software 6,423 738 7,161 2,443 34.1 % Systems and Technology 3,758 135 3,893 (141 ) -3.6 % Global Financing 487 575 1,061 550 51.8 % TOTAL REPORTABLE SEGMENTS $ 24,809 $ 1,928 $ 26,737 $ 4,989 18.7 % Eliminations / Other 115 (1,928 ) (1,813 ) (846 ) TOTAL IBM CONSOLIDATED $ 24,924 $ 0 $ 24,924 $ 4,144 16.6 %

INTERNATIONAL BUSINESS MACHINES CORPORATION SEGMENT DATA (Unaudited) SIX-MONTHS 2014 Pre-tax (Dollars in Millions) Revenue Income/ Pre-tax External Internal Total (Loss) Margin SEGMENTS Global Technology Services $ 18,744 $ 488 $ 19,232 $ 3,196 16.6 % Y-T-Y change -2.1 % -9.7 % -2.3 % 3.1 % Global Business Services 9,017 281 9,298 1,461 15.7 % Y-T-Y change -0.8 % -23.7 % -1.7 % 10.2 % Software 12,149 1,789 13,939 4,601 33.0 % Y-T-Y change 1.3 % 14.1 % 2.8 % 3.2 % Systems and Technology 5,722 358 6,080 (635 ) -10.4 % Y-T-Y change -16.6 % 40.7 % -14.6 % -16.3 % Global Financing 1,016 1,303 2,318 1,188 51.3 % Y-T-Y change 3.1 % 16.7 % 10.3 % 9.2 % TOTAL REPORTABLE SEGMENTS $ 46,648 $ 4,218 $ 50,866 $ 9,812 19.3 % Y-T-Y change -3.0 % 9.7 % -2.0 % 4.1 % Eliminations / Other 200 (4,218 ) (4,018 ) (1,660 ) TOTAL IBM CONSOLIDATED $ 46,848 $ 0 $ 46,848 $ 8,151 17.4 % Y-T-Y change -3.1 % -3.1 % 5.2 % SIX-MONTHS 2013 Pre-tax (Dollars in Millions) Revenue Income/ Pre-tax External Internal Total (Loss) Margin SEGMENTS Global Technology Services $ 19,140 $ 540 $ 19,680 $ 3,099 15.7 % Global Business Services 9,091 368 9,459 1,326 14.0 % Software 11,995 1,569 13,563 4,457 32.9 % Systems and Technology 6,864 255 7,118 (546 ) -7.7 % Global Financing 985 1,116 2,101 1,088 51.8 % TOTAL REPORTABLE SEGMENTS $ 48,075 $ 3,847 $ 51,922 $ 9,425 18.2 % Eliminations / Other 257 (3,847 ) (3,590 ) (1,675 ) TOTAL IBM CONSOLIDATED $ 48,332 $ 0 $ 48,332 $ 7,750 16.0 %

INTERNATIONAL BUSINESS MACHINES CORPORATION U.S. GAAP TO OPERATING RESULTS RECONCILIATION (Unaudited; Dollars in millions except per share amounts) SECOND-QUARTER 2014 Acquisition- Retirement- Related Related Operating GAAP Adjustments* Adjustments** (Non-GAAP) Gross Profit $ 11,975 $ 105 $ 45 $ 12,126 Gross Profit Margin 49.1 % 0.4Pts 0.2Pts 49.8 % S,G&A 5,603 (98 ) (27 ) 5,478 R,D&E 1,457 0 20 1,477 Other (Income) & Expense (201 ) 0 0 (201 ) Total Expense & Other (Income) 6,804 (98 ) (7 ) 6,699 Pre-Tax Income 5,171 203 52 5,427 Pre-Tax Income Margin 21.2 % 0.8Pts 0.2Pts 22.3 % Provision for Income Taxes*** 1,034 41 10 1,085 Effective Tax Rate 20.0 % 0.0Pts 0.0Pts 20.0 % Net Income 4,137 163 42 4,341 Net Income Margin 17.0 % 0.7Pts 0.2Pts 17.8 % Diluted Earnings Per Share $ 4.12 $ 0.16 $ 0.04 $ 4.32 SECOND-QUARTER 2013 Acquisition- Retirement- Related Related Operating GAAP Adjustments* Adjustments** (Non-GAAP) Gross Profit $ 12,132 $ 91 $ 156 $ 12,379 Gross Profit Margin 48.7 % 0.4Pts 0.6Pts 49.7 % S,G&A 6,680 (91 ) (93 ) 6,496 R,D&E 1,548 0 (13 ) 1,535 Other (Income) & Expense (91 ) 0 0 (91 ) Total Expense & Other (Income) 7,988 (91 ) (106 ) 7,791 Pre-Tax Income 4,144 182 262 4,588 Pre-Tax Income Margin 16.6 % 0.7Pts 1.1Pts 18.4 % Provision for Income Taxes*** 918 9 82 1,009 Effective Tax Rate 22.1 % -0.7Pts 0.6Pts 22.0 % Net Income 3,226 173 180 3,579 Net Income Margin 12.9 % 0.7Pts 0.7Pts 14.4 % Diluted Earnings Per Share $ 2.91 $ 0.15 $ 0.16 $ 3.22

* Includes amortization of acquired intangible assets and other acquisition-related charges.

** Includes retirement-related items driven by changes to plan assets and liabilities primarily related to market performance.

*** Tax impact on operating (non-GAAP) pre-tax income is calculated under the same accounting principles applied to the GAAP pre-tax income which employs an annual effective tax rate method to the results.

INTERNATIONAL BUSINESS MACHINES CORPORATION U.S. GAAP TO OPERATING RESULTS RECONCILIATION (Unaudited; Dollars in millions except per share amounts) SIX-MONTHS 2014 Acquisition- Retirement- Related Related Operating GAAP Adjustments* Adjustments** (Non-GAAP) Gross Profit $ 22,518 $ 209 $ 98 $ 22,825 Gross Profit Margin 48.1 % 0.4Pts 0.2Pts 48.7 % S,G&A 11,892 (196 ) (114 ) 11,583 R,D&E 2,958 0 37 2,995 Other (Income) & Expense (326 ) 0 0 (326 ) Total Expense & Other (Income) 14,367 (196 ) (77 ) 14,094 Pre-Tax Income 8,151 405 175 8,731 Pre-Tax Income Margin 17.4 % 0.9Pts 0.4Pts 18.6 % Provision for Income Taxes*** 1,630 81 35 1,746 Effective Tax Rate 20.0 % 0.0Pts 0.0Pts 20.0 % Net Income 6,521 324 140 6,985 Net Income Margin 13.9 % 0.7Pts 0.3Pts 14.9 % Diluted Earnings Per Share $ 6.37 $ 0.31 $ 0.14 $ 6.82 SIX-MONTHS 2013 Acquisition- Retirement- Related Related Operating GAAP Adjustments* Adjustments** (Non-GAAP) Gross Profit $ 22,810 $ 186 $ 320 $ 23,316 Gross Profit Margin 47.2 % 0.4Pts 0.7Pts 48.2 % S,G&A 12,257 (183 ) (197 ) 11,878 R,D&E 3,193 0 (29 ) 3,163 Other (Income) & Expense (151 ) (7 ) 0 (158 ) Total Expense & Other (Income) 15,060 (190 ) (226 ) 14,644 Pre-Tax Income 7,750 376 546 8,672 Pre-Tax Income Margin 16.0 % 0.8Pts 1.1Pts 17.9 % Provision for Income Taxes*** 1,492 63 162 1,717 Effective Tax Rate 19.2 % -0.1Pts 0.7Pts 19.8 % Net Income 6,258 313 384 6,955 Net Income Margin 12.9 % 0.6Pts 0.8Pts 14.4 % Diluted Earnings Per Share $ 5.60 $ 0.28 $ 0.35 $ 6.23

* Includes amortization of acquired intangible assets and other acquisition-related charges.

** Includes retirement-related items driven by changes to plan assets and liabilities primarily related to market performance.

*** Tax impact on operating (non-GAAP) pre-tax income is calculated under the same accounting principles applied to the GAAP pre-tax income which employs an annual effective tax rate method to the results.