Please don't move this thread to technical support. I'm not creating this thread to ask for support. I'm simply informing potential buyers until you fix this issue.

Again, if you haven't bought this phone I suggest you seek other better alternatives. All other android phones support the CTIA standard and you can use the microphone on them no problem.

Before you buy this phone, just know that it doesn't support CTIA standard headset microphones (which is the majority of good earphone headset on the market right now like Bose, many Sony headphones, etc.)This is a complete joke, they promised to fix it earlier before everyone bought the phone and now the software dev team completely ignores it.People have started to suspect that they prevent the bug fix to promote their own silver bs headset.For a more detail discussion you can check out the link below.Btw, this issue is the top ten voted ticket on the Jira support forum (among the 7000+issues) and somehow it still got ignored. Check out the Jira ticket page for more outrageous custom service:I actually wanted to make this thread a long time ago, but Steve Kondik promised that this will be fixed in the new patch. However, in 38R it is still not fixed and Steve ignored this issue by saying this problem is not in their "scope"Update: my original thread was moved to tech support forum. Probably OPO trying to cover their own faults.Link to my original post: