Responsibilities:

Manage interactions with users on Telegram, Reddit, Bitcoin Talk, Twitter, and other social platforms

Develop strong relationships with OKEX users, respond to comments and queries in a timely and professional manner and to foster a positive community and add value to the user’s experiences

Summarize insights, comments and conversations to create actionable, client-facing reports that lead to optimization

Collaborate with Social Media, Marketing and PR team on setting and implementing social media and amplification plan to drive awareness and build an online community and manage/update the database

Organize and participate in events to build community and boost brand awareness

Deliver important feedback from the community feedback to the QA and product teams

Coordinate with PR and marketing teams to maintain consistent messaging

Requirements:

Bachelor Degree in Journalism / Communications or related disciplines

At least 1 year of experience in developing digital and social media strategy

In-depth understanding of different digital and social channels

A good understanding of the latest digital and social media trends

Work experience in cryptocurrency exchange is a PLUS

Excellent verbal and written communication skills

Must be native in English, Cantonese and Mandarin would be beneficial

Passion for Blockchain, Building Businesses, Fintech, Financial Markets.

Interested to learn about Cryptocurrency

IMMEDIATELY AVAILABLE is preferred

*We welcome candidate based in South-East Asia, North-East Asia, Australia & New Zealand, South Africa, South America

*We offer competitive salary and VISA Sponsorship to the right candidate

Only short-listed candidates will be contacted. (All data collected will be used for recruitment purpose only)