Illustration of customer communication at Cinema Park and Formula Kino “Dynamic pricing in cinemas is a major trend in 2018. Large international networks such as AMC-UCI and Regal are actively testing and implementing this system, which drives revenue in peak periods and increases attendance in non-peak periods. For us it is important that the largest Russian cinema chain “Cinema Park” and “Formula Kino” moves with the times and keeps up with world trends”, states Roman Linin, CEO of the United Cinema Chain ” Cinema Park” and “Formula Kino “. In January 2018, the German division of the world’s largest cinema operator AMC Entertainment, UCI Kinowelt, switched to a similar model with the help of Smart Pricer. “Dynamic Pricing creates a true win-win situation for moviegoers, distributors, and exhibitors. Moviegoers are rewarded for booking early and attending low-demand shows with more attractive prices. Exhibitors drive online sales and overall revenues, which also benefits distributors”, says Christian Kluge, CEO of Smart Pricer. The real-time dynamic pricing software is developed by the German company; Smart Pricer, which specializes in introducing airline-type dynamic pricing to the entertainment and sports industry. Smart Pricer is a Berlin-based company that gives businesses in the entertainment and sports industry around the globe the necessary tools to increase ticketing revenues and attract more visitors. With their innovative analytics and real-time pricing software, Smart Pricer helps its customers achieve their commercial goals while enhancing visitor satisfaction. “Cinema Park” and “Formula Cinema” merged to form United Cinema Chain, the largest cinema chain in Russia. It includes 77 cinemas in 29 cities. At the moment, the chain operates 641 movie screens, that is almost every 7th screen in Russia.