-Orders are shipped from Athens, Greece -Only 1 pair per user at a time, or MOC has the right to cancel the order. -Shipping information filled on the Kixify form must be identical to the shipping information of your PayPal account. -Default method of shipping is Hellenic Post (Registered) with estimated delivery time 7-12 business days to the American Continent, 9-15 business days to Oceania and Asia and 5-8 business days to countries within the EU. -Customers are provided with Tracking Number right after the shipment -Alternative shipping methods can be discussed -Products upon 2kg (usually sizes up to 11.5 ) can rarely be subject to inbound in customs. Ministry Of Concrete takes no responsibility about additional fees or delays caused by that, as it is a matter of the buyer's regional trading laws. Please read carefully the detailed Shipping Policy of our store : http://www.ministryofconcrete.com/terms-of-use-returns/