Kochie's tips on how to get the biggest tax rebate

Kochie's tips on how to get the biggest tax rebate

THE Australian Taxation Office’s website is back online with access to certain services after being down for more than 36 hours.

You can now access https://t.co/pOnvXLxaZq for general tax & super info. To learn more, see the latest update @ https://t.co/IFJfKLiGgF — ato.gov.au (@ato_gov_au) December 13, 2016

The website site shutdown at around 9.30am AEDT yesterday after being hit by a “hardwire issue”.

In a message to users on social media, the ATO said the website will remain offline “through the night” until a fix can be found.

A statement on Twitter said: “Services will remain offline while staff work through the night on a fix. We’ll update you again in the morning. Thanks for your patience.”

Services will remain offline while staff work through the night on a fix. We'll update you again in the morning. Thanks for your patience. pic.twitter.com/FNcrf4dfXp — ato.gov.au (@ato_gov_au) December 12, 2016

In an update overnight, the ATO tweeted: “Update: We’ve identified a hardware issue as the cause of today’s system outages. We’re working hard to resolve this & will keep you posted.”

Update: We've identified a hardware issue as the cause of today's system outages. We're working hard to resolve this & will keep you posted. — ato.gov.au (@ato_gov_au) December 12, 2016

In a message to users online, the website stated:

“You have tried to access the Australian Taxation Office (ATO) website.

“Our website is currently not available.

“We apologise for the inconvenience and assure you of our commitment to provide you with the best possible experience of using our online services.

“We thank you for your patience as we work to restore our services.”

Earlier, the ATO also alerted users of the outage on social media.

We’re investigating issues with online services, portals & our website as a priority. Apologies for inconvenience. Stay tuned for updates. pic.twitter.com/zNMxJqpniw — ato.gov.au (@ato_gov_au) December 11, 2016

The ATO has also promised personal details haven’t been compromised after its website crashed.

A spokeswoman from the ATO told News Corp Australia: “These issues are not being caused by any external factors. No taxpayer information has been compromised.”

“All available resources are working to resolve these issues as a priority.

“We apologise for any inconvenience taxpayers have experienced. We will advise when these issues have been resolved.”