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John Travolta had a hankering for finger-lickin’-good chicken. But when he tried to reserve a table at a KFC last Friday, he was flat-out denied.

Travolta was traveling in England last week for an annual Scientology gathering, when one of his representatives apparently called a KFC and asked to reserve a table for Travolta and friends, according to the Daily Mail. Rather than kowtow to the request, the employee reportedly explained that if Travolta wanted to dine there, he would have to wait on line like a civilian.

KFC headquarters doesn’t stand by the employee’s decision, though. “In hindsight, of course, we would have reserved a table for him,” explained a spokesperson. “It’s not every day you get a Hollywood star eating in your restaurant.”

But the employee stands by his actions, saying, “To me, customers are customers, no matter who they are. It doesn’t make a difference if someone is famous.”

Perhaps Travolta should have tried McDonald’s and promised to order a Royale with cheese.