How bad are things for you? Check all boxes that apply.

I don't pay them any money for the service

It's not just me, actually... *nobody* pays them any money for the service

In fact, they won't accept any money for the service

There is no binding contract specifying availability (100% uptime? 99%?)

They have a history of downtime

There is no binding contract specifying longevity (will it be around next year?)

They have a history of killing projects

There is no binding contract specifying compatibility (do i have to upgrade to keep using it?)

They have a history of making incompatible changes

There is no binding contract on them at all, actually

They have changed priorities and no longer staff this service

Bugs are not fixed

Bugs are not acknowledged

There is no way to report bugs

Tech support is handled by other customers with identical privileges to my own (that is, none)

All of my live data lives on their servers (and nowhere else)

I can't get a snapshot of my data at any time

I can only get a snapshot of my data by explicitly requesting one

My data changes frequently, so an old snapshot may be missing stuff

My account has a unique identifier which is referenced by others (e-mail addresses, phone numbers, URLs, ...)

If i change providers, i have to change my entire identifier

If my identifier changes, then i have to tell all of my friends to update their records

There are no provisions for leaving a "forwarding address" on my former account

If i get locked out of my account, i may not be able to regain access to my data

It is possible to get locked out of one service for not honoring the company's rules while using another service

While locked out, the snapshot feature is not accessible