Incident Discovery Time: 06:22pm on 03/27/2013

Time of Resolution: 10:39pm on 03/27/2013

Services Impacted: Wireless Network

Description of Impact

Wireless access was unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Incident Discovery Time: 06:22pm on 03/27/2013

Services Impacted: Wireless Network

Description of Impact

Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.

Current Status

IS&T teams believe that they have identified the cause of the incident and are testing the fix.

Next Update: 11:22pm

Incident Discovery Time: 06:22pm on 03/27/2013

Services Impacted: Wireless Network

Description of Impact

Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 10:22pm

Incident Discovery Time: 06:22pm on 03/27/2013

Services Impacted: Wireless Network

Description of Impact

Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 09:22pm

Incident Discovery Time: 09:22pm on 03/27/2013

Services Impacted: Wireless Network

Description of Impact

Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 08:22pm

Incident Discovery Time: 06:22pm on 03/27/2013

Services Impacted: Wireless Network

Description of Impact

Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 07:22pm