A Vietnamese tourist walked away from Sim Lim Square poorer by two months' salary, and without the iPhone 6 he had hoped to get for his girlfriend. The incident is the latest dispute involving a mobile phone shop that made headlines earlier after it reportedly refunded a customer in coins. Mr Pham Van Thoai, a factory worker, was so desperate he knelt down to beg the shop employees to return his hard-earned cash, but only got refunded less than half of what he paid.

"I'm only a factory worker, earning about $200 a month, $950 is a few months' pay. It's a large sum for me, I'm really very sad," he said. He had been asked to sign an agreement, but did not scrutinise it as his English was not fluent, and he thought Singapore was a safe place to shop. "When they asked me if I wanted one year or two years' warranty, I assumed that the one-year warranty was complimentary, so I said one year. He didn't say I have to pay," he told Zaobao. He was told that if he did not pay up for the warranty, he could not leave without the phone. Mr Pham said he knelt down and begged for his money back, but they just laughed at him.