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FAQ

Question: How do you remove the battery? Answer: Place palm on the etched arrow, press down and proceed to slide out the battery.

Question: How many sessions does one fully charged battery have? Answer: One fully charged battery has 12 sessions.

Question: How long is each session? Answer: Each session lasts 5 minutes and can be extended an extra 2 minutes.

Question: How do you extend a session? Answer: When the LED’s are solid green, double click the button to extend the session for an extra 2 minutes.

Question: Is it beneficial to place the mesh screen in the chamber or use the unit without it? Answer: We do recommend using the mesh screen that is pre-installed in the chamber for a nice even heating throughout your herbs and maximum flavor out of your material but you can use it without the mesh screen.

Question: How do you remove the mouthpiece? Answer: Place thumb under the mouthpiece and push upwards.

Question: What is the maximum temperature the unit reaches? Answer: On the last temperature setting the unit can heat up to 400 degrees Fahrenheit.

Question: What are the benefits of the Prima Bubbler? Answer: With the Prima bubbler you are able to have the vapor filtered through a water system that will not only cool down the vapor but also purify it for the best quality vapor for you to inhale.

Question: How do I register my unit for warranty? Answer: If the unit was purchased directly from the Vapir website then your unit is automatically registered. If it was purchased from a third party please make sure to register your unit by scrolling to the bottom of the page and clicking” Warranty Registration”.

Question: What is the warranty on the Prima? Answer: The Prima itself has a 5 year warranty and a 2 year warranty on the battery.