“The Postal Service strives to always provide the best possible service to our valued customers,” the Postal Service said in a statement. “It is disappointing when, on rare occurrences, we fall short of that goal. Local management was made aware of this video shortly after the customer brought it to their attention and it has been addressed with the Letter Carrier. This is clearly unacceptable behavior and does not reflect the efforts of the thousands of professional, dedicated Letter Carriers in our workforce. We sincerely apologize to the customer.”