A limited number of seats are available in the Arena and Gallery for reservation each day by ambulant disabled concert-goers (people with a wide range of disabilities who are not regular wheelchair-users) who wish to Prom.

Between 9.00am and 12.00pm on the day of the concert, ambulant disabled Season and Weekend Promming Pass-holders can request Seat Reservation Cards by telephone only by phoning 020 7070 4410*.

Online Promming ticket-holders can request a seat reservation card as part of their online ticket purchase between 9.00am and 12.00pm.

Seat reservation cards are limited to one per call or online booking and are subject to availability.

You will need to collect your Seat Reservation Card from the Box Office before joining the appropriate Prommers’ queue (stewards will direct you). Those collecting raffle tickets for the day queues from the steward will also be able to request a Seat Reservation Card.

After 12.00pm any remaining Seat Reservation Cards can be requested by ambulant disabled concert-goers in person only – please ask a steward for a Seat Reservation Card along with a queue number.

You will need to request a Seat Reservation Card for each Prom that you are attending.

You can then leave the queue, returning in time for doors opening, at which point you can purchase your ticket as Prommers begin to enter the Hall in queue order.

If you secure a Promming ticket with a Seat Reservation Card, a seat will have been reserved for you. You must be in the queue, having collected your Seat Reservation Card, no less than 30 minutes before the concert to guarantee entry, and a seat will have been reserved for you.

Please note A Seat Reservation Card does not guarantee entry on its own – you must also purchase a Promming ticket.

* Standard geographic charges from landlines and mobiles will apply. All calls may be recorded and monitored for training and quality-control purposes.