WHO launched a dedicated messaging services in Arabic, English, French and Spanish with partners WhatsApp and Facebook to keep people safe from coronavirus. This easy-to-use messaging service has the potential to reach 2 billion people and enables WHO to get information directly into the hands of the people that need it.

In addition, a new WHO interactive chatbot on Rakuten Viber aims to get accurate information about COVID-19 to people in multiple languages. The partnership with Rakuten Viber gives WHO the potential to reach over 1 billion people in their local language directly through their mobile phones.