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OVERVIEW AND WHY SHOULD YOU ATTEND

AREAS COVERED AND LEARNING OBJECTIVES

WHO WILL BENEFIT

SPEAKER OVERVIEW Excuses. We’ve heard them all. Wouldn’t you love to see employee accountability in the workplace and have all your employees see what needs to be done, do what needs to be done and accept responsibility for the results? Unfortunately, such is often not the case. In this presentation, culture expert Larry Johnson offers you practical strategies to raise the odds everyone on your team behaves responsibly every time. You learn how to: • Apply three techniques for instilling a sense of job ownership in employees.

• Use a conversational road map for tough conversations with non-performers.

• Implement five strategies for cultivating employee accountability.

• Apply an approach to giving feedback that changes behavior and gets results.

• Understand how to keep employees from shifting their work back on to you and promote an employee ownership culture.

• Be aware of a key indicator that tells you when to let an employee go. WHY SHOULD YOU ATTEND If your employees aren’t taking responsibility to do their jobs and go the extra mile, this webinar is for you. You will learn how to create a culture of accountability in the workplace where everyone on your team will be accountable for their own performance without you having to remind or nag them. AREAS COVERED • Why and how to take action to turn non-performers around.

• How to clarify expectations so people know what they need to do.

• How and when to change your own behavior to tweak the culture of your team to be more accountable.

• How to apply a conversational road map to help non-performers get on board. LEARNING OBJECTIVES Larry will give you tools to create an environment where everyone WANTS to do their very best and you’ll pick up tips on how to turn around those who insist on not taking responsibility. The webinar will help you learn the techniques for cultivating employee accountability in the workplace. WHO WILL BENEFIT • Team leaders

• Managers

• Directors

• Anyone who manages others and would like to improve the overall accountability of his or her employees. SPEAKER Years of Experience: 30+ years Areas of Expertise: Leadership, Organization Culture, and Employee Development For thirty years, Larry Johnson has been helping organizations create more productive cultures through the development of strong leaders and dedicated employees. He has received rave reviews from more than150,000 business, government, and health-care professionals in every state in the union, as well as in Great Britain, China, Indonesia, Central America and Australia for his presentations on the topics of leadership, change, customer service, and honesty in business. Additionally, Larry has eight years of real life experience as a manager in health care, three years as a manager in city government, and 30 years as president of his own consulting firm. Publications Larry is the coauthor of the highly acclaimed, top-selling business ethics book, Absolute Honesty: Building A Corporate Culture That Values Straight Talk And Rewards Integrity and the landmark guide to managing inter-generational conflict, Generations Inc., From Boomers To Linksters, Managing the Friction Between Generations at Work. Larry has been quoted in CNN Tech, the Wall Street Journal and the Harvard Business Review. He has appeared on CNN and has written more than 200 published articles on the topic of improving organizational culture. Clients Among many others, Larry has spoken for Rocky Mountain Governmental Purchasing Association, NAA (National Association of Realtors, National Apartment Association), IREM (Institute for Real Estate Management), Virginia Apartment Association, Westinghouse, General Electric, Harley-Davidson Motor Company, Intel Corporation, Southwest Airlines, American Express, McDonald’s Corporation, Federal Express, the U.S. Bureau of Land Management, the American Health Care Association, and the Nuclear Regulatory Commission. Education M.A. Counseling Psychology - Northern Arizona University, Flagstaff AZ

B.A. Education - Arizona State University, Tempe AZ Experience 4 years in health care management

7 years as training manager in government and the private sector

30 years as president of his own training and consulting firm View all trainings by this speaker

OVERVIEW

Excuses. We’ve heard them all. Wouldn’t you love to see employee accountability in the workplace and have all your employees see what needs to be done, do what needs to be done and accept responsibility for the results? Unfortunately, such is often not the case. In this presentation, culture expert Larry Johnson offers you practical strategies to raise the odds everyone on your team behaves responsibly every time. You learn how to:

• Apply three techniques for instilling a sense of job ownership in employees.

• Use a conversational road map for tough conversations with non-performers.

• Implement five strategies for cultivating employee accountability.

• Apply an approach to giving feedback that changes behavior and gets results.

• Understand how to keep employees from shifting their work back on to you and promote an employee ownership culture.

• Be aware of a key indicator that tells you when to let an employee go.

WHY SHOULD YOU ATTEND

If your employees aren’t taking responsibility to do their jobs and go the extra mile, this webinar is for you. You will learn how to create a culture of accountability in the workplace where everyone on your team will be accountable for their own performance without you having to remind or nag them.

AREAS COVERED

• Why and how to take action to turn non-performers around.

• How to clarify expectations so people know what they need to do.

• How and when to change your own behavior to tweak the culture of your team to be more accountable.

• How to apply a conversational road map to help non-performers get on board.

LEARNING OBJECTIVES

Larry will give you tools to create an environment where everyone WANTS to do their very best and you’ll pick up tips on how to turn around those who insist on not taking responsibility. The webinar will help you learn the techniques for cultivating employee accountability in the workplace.

WHO WILL BENEFIT

• Team leaders

• Managers

• Directors

• Anyone who manages others and would like to improve the overall accountability of his or her employees.

SPEAKER

Years of Experience: 30+ years

Areas of Expertise: Leadership, Organization Culture, and Employee Development

For thirty years, Larry Johnson has been helping organizations create more productive cultures through the development of strong leaders and dedicated employees. He has received rave reviews from more than150,000 business, government, and health-care professionals in every state in the union, as well as

in Great Britain, China, Indonesia, Central America and Australia for his presentations on the topics of leadership, change, customer service, and honesty in business. Additionally, Larry has eight years of real life experience as a manager in health care, three years as a manager in city government, and 30 years as president of his own consulting firm.

Publications

Larry is the coauthor of the highly acclaimed, top-selling business ethics book, Absolute Honesty: Building A Corporate Culture That Values Straight Talk And Rewards Integrity and the landmark guide to managing inter-generational conflict, Generations Inc., From Boomers To Linksters, Managing the Friction Between Generations at Work.

Larry has been quoted in CNN Tech, the Wall Street Journal and the Harvard Business Review. He has appeared on CNN and has written more than 200 published articles on the topic of improving organizational culture.

Clients

Among many others, Larry has spoken for Rocky Mountain Governmental Purchasing Association, NAA (National Association of Realtors, National Apartment Association), IREM (Institute for Real Estate Management), Virginia Apartment Association, Westinghouse, General Electric, Harley-Davidson Motor Company, Intel Corporation, Southwest Airlines, American Express, McDonald’s Corporation, Federal Express, the U.S. Bureau of Land Management, the American Health Care Association, and the Nuclear Regulatory Commission.

Education

M.A. Counseling Psychology - Northern Arizona University, Flagstaff AZ

B.A. Education - Arizona State University, Tempe AZ

Experience