The Infinite Guarantee®

Outdoor Research® gear is guaranteed to perform throughout the lifetime of the product. Get your gear back on track by filing a claim on our Warranty Page

Have a question? Problem? Other request? We’re here to help you find a solution.

Our customer service is waiting for your call at 855-967-8197, on weekdays Monday-Friday between 7am-5pm PST. If you prefer email, you can send your query to info @ outdoorresearch.com

Thanks for getting in touch. We can’t wait to get you back outside with your gear.