Careers

IT SUPPORT SPECIALIST

FULL TIME/HOURLY

MPA is the region’s largest and fastest growing technology company. With two divisions – Business IT and Application Development – MPA has received national attention for several recent projects. MPA is currently seeking to expand its IT team with an IT SUPPORT SPECIALIST.

As an IT SUPPORT SPECIALIST, you’ll be doing more than fixing broken technology over and over again. Instead, you will be part of a close-knit team working to develop proactive solutions that provide superior reliability for the clients and infrastructure we support. Day to day responsibilities will involve the use of diagnostic and support request tracking tools, along with frequent one-on-one communication with clients.

REQUIRED SKILLS

Love the customer. Analyze, understand, and resolve technical issues in a caring and friendly manner.

Possess the ability to think and plan “Pro-actively” and seek out progressive solutions. Be driven to learn about and understand new technology solutions.

Be ready to work hard, yet take time to celebrate one another’s successes.

Possess strong knowledge of Microsoft server-based environments.

Possess the technical foundation and knowledge to understand networks, firewalls, and virtualization.

Work with clients in a responsive, clear, and professional manner.

IT consulting experience a plus.

Ability to provide accurate, clear, concise documentation through solid written and spoken communication skills.

Must possess a valid driver’s license; travel to client location is often required.

TECHNICAL SKILLS

–Preferred certifications in one or more of the following areas: Microsoft, VMware, Cisco.

–Experience with: Microsoft Server, QuickBooks, Microsoft Office, Google Apps, Microsoft Exchange, and other common business software packages a plus.

–VOIP and/or telecommunications experience a plus.

–Ethernet and fiber experience preferred.

–Possess basic printer troubleshooting & repair knowledge.

Position is full-time, Monday-Friday, 8 a.m. – 5 p.m., and potential extended hours based on business need. Candidates currently living within a commutable distance of Bloomfield, Iowa are encouraged to apply.

MPA is often recognized as a tech firm that cares, offering excellent full-time benefits including comprehensive medical coverage, life and disability insurance, paid holidays and time off.

MPA is an Equal Employment Opportunity and Affirmative Action employer.

To apply please submit your resume to: careers@askmpa.com

SALES EXECUTIVE

FULL TIME/SALARY + COMMISSION

MPA is the region’s largest and fastest growing technology company specializing in Managed IT Services and Application Development. MPA has received national attention for several recent projects. Through a fanatical commitment to service, MPA is redefining the delivery of IT Service from the outdated hourly contractor to becoming a dedicated partner that cares deeply about their clients. MPA also applies that approach to the applications they develop by focusing on problem solving through cutting edge technology.

MPA is currently seeking to expand its team with a Sales Executive.

For the position of Sales Executive we are seeking champion closers with or without experience directly in the IT industry. You will be greeted Day 1 with industry-specific training led by our founder/CEO, David Birchmier, that will get you up and closing deals within 30 days. After completing training, you will spend your days developing and delivering quotes and presentations to leads cultivated from an existing targeted marketing program and developing new leads through industry events and engagements.

Additionally, the Sales Executive will be responsible for maintaining and strengthening client-company relationships.

REQUIRED SKILLS

—Have a love for the client that includes listening and understanding their needs.

—Pro-active passion for selling.

–Healthy, competitive spirit.

–Ability to work in a fast-paced environment with quickly changing priorities

—Motivated to work well individually and in a team environment.

—At least a general understanding of technology with a strong desire to learn more.

—Work with clients in a responsive, clear, and professional manner.

—Provide accurate, clear, concise documentation through solid written and spoken communication skills.

—Must possess a valid driver’s license.

What’s so GREAT about this position?

–Solid training in the IT industry that will lead you to faster success and higher margin sales.

–Quality leads driven by a targeted marketing program so that you can focusing on making the sale

–Defined sales process, funnel, and CRM-management, so you won’t have to reinvent the wheel and can focus on your job – selling

–MPA is often recognized as a tech firm that cares about its team, offering excellent full-time benefits including comprehensive medical coverage (including dental/vision), paid holidays and time off. This position also offers commission based on current sales and recurring revenue.

MPA is an Equal Employment Opportunity and Affirmative Action employer.

To apply, please submit your resume to: careers@askmpa.com

IT MANAGER

FULL TIME/HOURLY

MPA is the region’s largest and fastest growing technology company. With service divisions including IT/Repair Service Center, Creative, and Application Development, MPA has received national attention for several recent projects. The company’s core objective is to provide superior technical and creative services with a high level of customer satisfaction. MPA is currently seeking to expand its IT team with a IT MANAGER.

As an IT MANAGER, your primary responsibility will be to ensure proper computer, server, and software operation so that end users can accomplish business tasks at client sites. This includes receiving, prioritizing, documenting and actively resolving end user support requests, as well as escalation of incidents when considered appropriate and necessary to maintain service level agreement expectations. Problem resolution will involve the use of diagnostic and support request tracking tools and frequent one-on-one communication with clients. Management of an ever growing team of capable IT technicians requires solid people and organizational skills.

Additionally, the IT MANAGER may be responsible for designing, implementing, and supporting Windows/Linux Servers, Networks, SIP Phones, PBX’s and other duties as assigned.

REQUIRED SKILLS

—Have a love for the customer. Analyzing, understanding, and resolving technical issues in a caring and friendly manner.

—Forward Thinking: Driven to learn about and understand new technology solutions.

—Motivated to work well individually and in a team environment.

—Strong knowledge of Microsoft server-based environments.

—Possess the technical foundation and knowledge to understand networks, firewalls, and virtualization.

—Work with clients in a responsive, clear, and professional manner.

—IT consulting experience is a plus.

—Provide accurate, clear, concise documentation through solid written and spoken communication skills.

—Prefer certifications in one or more of the following areas: Microsoft, VMware, Cisco.

—Must possess a valid driver’s license; travel to client location is often required.

—Experience with: Microsoft Server, QuickBooks, Microsoft Office, Google Apps, Microsoft Exchange, and other common business software packages is a plus.

—VOIP and/or telecommunications experience is a plus.

—Ethernet and fiber experience preferred.

—Basic printer troubleshooting & repair knowledge.

Position is full-time, Monday-Friday, 8 a.m. – 5 p.m., and potential extended hours based on business need. Candidates currently living within a commutable distance of Bloomfield, Iowa are encouraged to apply.

MPA is often recognized as a tech firm that cares, offering excellent full-time benefits including comprehensive medical coverage, including dental/vision, paid holidays and time off.

MPA is an Equal Employment Opportunity and Affirmative Action employer.

To apply please submit your resume to: careers@askmpa.com

SYSTEMS ADMINISTRATOR

FULL TIME/HOURLY

MPA is the region’s largest and fastest growing technology company. With service divisions including IT/Repair Service Center, Creative, and Application Development, MPA has received national attention for several recent projects. The company’s core objective is to provide superior technical and creative services with a high level of customer satisfaction. MPA is currently seeking to expand its IT team with a System Administrator.

As a System Administrator, your primary responsibility will be to ensure network/server operation so that end users can accomplish business tasks at client sites. This includes receiving, prioritizing, documenting and actively resolving end user support requests, as well as escalation of incidents when considered appropriate and necessary to maintain service level agreement expectations. Problem resolution will involve the use of diagnostic and support request tracking tools and frequent one-on-one communication with clients.

Additionally, the System Administrator would be responsible for designing, implementing, and supporting Windows/Linux Servers, Networks, SIP Phones, PBX’s and other duties as assigned.

REQUIRED SKILLS

—Have a love for the customer. Analyzing, understanding, and resolving technical issues in a caring and friendly manner.

—Forward Thinking: Driven to learn about and understand new technology solutions.

—Motivated to work well individually and in a team environment.

—Strong knowledge of Microsoft server-based environments.

-Knowledge of Linux servers would be helpful.

—Working knowledge of networking: switches, routers, firewalls, etc.

—Strong knowledge of SIP and PBX.

—Strong knowledge of virtualization: Hyper-V or vSphere.

—Work with clients in a responsive, clear, and professional manner.

—IT consulting experience is a plus.

—Provide accurate, clear, concise documentation through solid written and spoken communication skills.

—Prefer certifications in one or more of the following areas: Microsoft, VMware, Cisco.

—Must possess a valid driver’s license; travel to client location is often required.

—Experience with: Microsoft Server, QuickBooks, Microsoft Office, Google Apps, Microsoft Exchange, and other common business software packages is a plus.

—Some experience in programming helpful: IE Python, JS, C++ (preferred but not required).

—ITIL knowledge is preferred, but not required.

Position is full-time, Monday-Friday, 8 a.m. – 5 p.m., and potential extended hours based on business need.

MPA is often recognized as a tech firm that cares, offering excellent full-time benefits including comprehensive medical coverage, life and disability insurance, paid holidays and time off.

MPA is an Equal Employment Opportunity and Affirmative Action employer.

To apply please submit your resume to: careers@askmpa.com