A detailed Sidewalk and Transit Snow Clearing Level of Service table is available for viewing. The following district maps show what streets have their sidewalks mechanically cleared: North York District

Scarborough District

Etobicoke District

Toronto East-York District Here is a brief description of what you can expect and some helpful numbers to call if you require assistance. High pedestrian volume sidewalks will be cleared when the snow has stopped and the accumulation has reached two centimetres (approximately one inch). High pedestrian volume sidewalks are sidewalks on arterial roads, transit routes, near school zones and around accessibility locations.

Low pedestrian volume sidewalks will be cleared when the snow has stopped and the accumulation has reached eight centimetres (approximately three inches). Low pedestrian volume sidewalks are sidewalks on local roads.

Generally, it takes approximately 13 hours to clear high and low pedestrian volume sidewalks after a snowfall. However, depending on the severity of the storm, sidewalks may have to be cleared more than once.

This service can take up to 72 hours after the snow has stopped.

The service does not include the clearing of snow from driveways or private approaches (private sidewalks) leading to a residence.

If your property is a corner lot, the sidewalk on the flank will not necessarily be cleared at the same time as the sidewalk at the front. This work is sometimes performed by different equipment.

While every attempt is made to clear all the residences on the service within 72 hours, if your sidewalk has not been cleared after 72 hours after the end of a snowfall, please call 311 and staff will place your address on our “missed list” and crews will be scheduled to attend and clear the sidewalk.

Where sidewalk plowing is not available, home owners and property owners are responsible for clearing ice and snow from nearby/adjacent sidewalks, driveways, parking spaces, steps, ramps and landings within 12 hours of snowfall to provide safe access for people and vehicles (see Property Standards Bylaw). Clearing the ice and snow from the sidewalk in front of your home or business helps keep neighbours and communities safer for everyone when it snows. Please contact 311 to report a property owner who did not clear their sidewalk. Fines for not clearing sidewalks The fine for not clearing snow from private property is $455 plus a $115 surcharge, total of $570. The fine for not clearing snow from public property is $100 plus $25 surcharge, total of $125, as per the City’s Snow and Ice Clearing Bylaw. When the City is not able to clear public sidewalks within 12 hours of snowfall, property owners are responsible to clear public sidewalks adjacent to their property within 12 hours of snowfall.

The City offers a sidewalk clearing service for seniors and people with a disability who live in any area where sidewalks cannot be plowed. Please download and complete the application form (below) and submit it to us along with the required documentation. Already registered for the program? You will be automatically renewed. If you have any questions about the form, the service or are unable to print the form, please contact 311. Download the Snow Removal Application