THIS IS GREG HAPKE, GENERAL MANAGER AT ACURA OF MEMPHIS. SINCE 1986, WE HAVE TAKEN GREAT PRIDE IN THE RELATIONSHIPS WE HAVE WITH OUR CUSTOMERS AND THE MID SOUTH COMMUNITY.

THE OWNERSHIP TEAM AT ACURA OF MEMPHIS AND I HAVE BEEN VERY INVOLVED IN MAKING SURE THAT THIS ISSUE COMES TO A QUICK RESOLUTION WITH THE CUSTOMER BEING TAKE CARE OF AT THE HIGHEST LEVEL.

IT IS AN UNFORTUNATE SITUATION AND WE HAVE TAKEN EVERY STEP TO MAKE SURE THE CUSTOMER IS NOT INCONVENIENCED IN ANY WAY AS WE WORK CLOSELY WITH THE INSURANCE COMPANIES AND AUTHORITIES.