“We want to put together a timeline,” he said. “(Trauma victims) can’t tell you a coherent story. They can’t tell you this is what happened at Point A. This is what happened at Point B. … They may leave out B and tell several weeks later. They may tell you about this terrible tale like they’re talking about the kind of cereal they had this morning. Or they might … not be able to get a word out without going into hysterics.”