2018 Citizen Satisfaction Survey

The results of the 2018 Citizen Satisfaction Survey were presented to Greater Sudbury City Council on August 14, 2018.

The independent survey of resident satisfaction, issues and expectations was completed as part of Council’s commitment to engage citizens in decisions that affect municipal programs, services and policies. The city contracted Metroline Research Incorporated, a national marketing firm, to conduct 1,200 telephone interviews in late spring 2018. A further 1,050 residents completed the survey online.

2016 Citizen Satisfaction Survey

The results of the 2016 Citizen Satisfaction Survey were presented to Greater Sudbury City Council on February 28, 2017.

The independent survey of resident satisfaction, issues and expectations was completed as part of Council’s commitment to engage citizens in decisions that affect municipal programs, services and policies. The city contracted Metroline Research Incorporated, a national marketing firm, to conduct 1,200 telephone interviews between September and November 2016. A further 1,719 residents completed the survey online.