Minimize end user disruption while maximizing IT support team productivity. Sound too good to be true?

Complex passwords are great…for everyone except your over worked support team who get all of the emails and phone calls from end users whose pattern isn’t matching the rules for whatever reason or who’ve forgotten their new, complex passwords, right? It’s a given that when you introduce password complexity into your network, end users are going to have greater difficulty remembering, modifying, and entering these new, complex passwords. The good news is that PCM offers a customized interface to minimize disruption and maximize end user convenience for changing passwords. During the process, end users see a simple pop-up message displaying a step-by-step overview of complexity rules that have and have not been met as they go, so your end users know, for example, that an uppercase letter, number and symbol are required as they enter the data.



For even greater convenience, PCM can be integrated with Self Service Reset Password Manager (SSRPM) to allow end users to reset their own password if they happen to forget it so you can easily implement secure, complex passwords without causing added strain on your already taxed support teams.