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Alice says, "You didn't answer my e-mail." Coworker says, "I don't check e-mail often." Alice says, "The whole point of e-mail is that you check it often." Alice says, "Are you an idiot or some sort of digital sociopath?" Coworker says, "Sometimes I don't remember to check it." Alice says, "You seem like a visual learner, so let me show you how to keep e-mail in the front of your mind." Alice says, "Is this your smartphone?" Coworker says, "Yes." BAM! Alice says, "Now it's in the front of your mind. Get it?"