Every Game 1-Pass 1-App

The Wizards Fast Break Pass is a completely digital regular full season ticket which gives you access to every game for just $399 per pass. Your seat location will vary on a per game basis, but Fast Break Pass guarantees you access to every game all via the Official Wizards Mobile App.

To purchase your Wizards Fast Break Pass, click here.

The Wizards Mobile App is the easiest way to get into games, upgrade your tickets, and get all the latest Wizards news and info all using your iPhone or Android phone.

Frequently Asked Questions

Purchasing Wizards Fast Break Pass

Q: How many passes can I buy? And if I buy two or more passes will my tickets be next to each other?

A: You can buy up to four (4) passes per account, while supplies last. And yes, all passes purchased in one transaction will have tickets together each game. Q: If I buy a pair of passes, how can my guest get his/her pass?

A: All passes will be delivered to the phone that registers the pass. If you purchase two passes, for example, admission and ticket locations for both passes will be delivered to your phone. You and your guest will need to arrive at Capital One Arena together. Q: What if I want to sit next to a friend?

A: In order to sit next to friends, you must buy all passes in one transaction. Q: Do I get a discount if I buy more than one set of passes?

A: No. There are no discounts offered for the purchase of multiple passes. Q: Can I bring different people with me to each game?

A: Yes, different people can attend each game, but the primary Account Holder must be present because the pass is only accessible through the mobile device of the primary Account Holder. Q: Can I get a refund for unused tickets?

A: Wizards Fast Break tickets are non-transferrable and non-refundable.

Digital Pass Technology

Q: Which devices support the Wizards Fast Break Pass?

A: The pass is supported by iPhone and Android phones. The Wizards mobile app must also be downloaded for use of the pass. If you have any problems, please visit https://www.expapp.com/contact and submit an inquiry. (Note: iPod touch, iPads and Android tablets are NOT supported via Wizards Fast Break Pass.) Q: Why do I need to use an iPhone or Android phone?

A: Wizards Fast Break Pass is a mobile-only program integrated with the Wizards Mobile App. There are no printed tickets. Admission to Capital One Arena and ticket assignments will be managed through the app. Q: Can I purchase the pass if I don’t have an iPhone or Android phone?

A:No. You must have an iPhone or Android phone. Q: When I click on the link to access my pass via the Wizards Mobile App, nothing is happening. What do I do?

A: You may be experiencing trouble with your mobile signal. First, make sure your WiFi is enabled on your phone and then try accessing your pass again. If you are at Capital One Arena, try accessing free WiFi via the Fan Access network for service. If the problem persists, close and reopen the app as a troubleshooting technique.

Entering Capital One Arena

Q: How do I get into Capital One Arena with my pass?

A: You will receive a text message with a link to access your pass via the Wizards Mobile App the day of each game. This will provide you with a digital barcode that you can use to scan for admission into Capital One Arena. If by chance you do not see or receive the text, you can find it on game day in the Wizards Mobile App. Q: How does my guest scan in?

A: All barcodes will be on one device inside the Wizards Mobile App. if you have a group of two, for example, both barcodes can be scanned from one device. You and your guest will need to arrive at Capital One Arena together as tickets cannot be transferred off of the primary account holder’s device.

Wizards Fast Break Pass Ticket Locations

Q: Where can I expect to sit each game?

A: Ticket locations will vary by game. For some games, your ticket locations may be in the Mezzanine Level. For others, your tickets may be in the 100 or 200 Levels. Q: How do I get my ticket location(s)?

A: You will receive a text message two hours prior to tip-off each game with a link to your ticket location(s). Q: What if I lose the text message with my pass?

A: If you can’t access your pass, simply access the Wizards Mobile App and tap on the Wizards Fast Break Pass button. If you have any problems, you can submit an inquiry at https://www.expapp.com/contact.

Exchanging Passes

Q: Can I sell my pass for games that I do not attend?

A: No, passes are non-transferable and cannot be sold via a secondary channel. Q: Can I share my pass with someone else?

A: Passes cannot be shared. Admission to Capital One Arena and ticket assignments will be managed through the Wizards Mobile App on your mobile device.

Need Help?

For questions, please call (202)-661-5050 or visit https://www.expapp.com/contact