RingPlus customers: A lifeline from Ting

Andrew Moore-Crispin • February 6, 2017

UPDATE: Feb 10, 2017 – For the latest news on the RingPlus to Ting migration, an explanation, frequently asked questions and links to helpful resources, please check out the official RingPlus to Ting page

You may have heard the news that RingPlus, a phone company offering service on the Nationwide Sprint Network (an MVNO in industry parlance) is going away. We’re never happy to see companies close up shop. While people still have a fair bit of carrier choice, we believe that more is better when it comes to options beyond the “big four.”

That said, Ting is uniquely positioned to throw a lifeline to RingPlus refugees… and that’s just what we’re doing.

We’re offering $35 in Ting credit per account to RingPlus customers who bring their number over to Ting. Just go to the Ting RingPlus landing page and follow the simple steps to get your number moved over. This is our effort to make it as easy as possible to bring RingPlus numbers to Ting in advance of the deadline. It’s worth noting that your RingPlus phone and your SIM card (if applicable) are compatible with Ting, too, so you’re in good shape there.

RingPlus has told its customers they have until Friday, February 11 at 5pm CST to move (“port”) their number to another carrier before it disappears into the ether.

Number ports from RingPlus to Ting are running slowly right now because of volume. Things should speed up once RingPlus opens the gates. While a lot of MVNOs might consider this a “heavy lift,” we’ve done this kind of thing a few times before so rest assured, you’ll be in good hands.

We’re also in discussions with Sprint and RingPlus as we look for ways to make the transition simpler for RingPlus customers to come to Ting. That said, the rolling stone gathers no moss; if you’re a RingPlus customer and you’re feeling understandably nervous, it’s best to get your number port into the queue as soon as possible.