the last experience i had with this sort of thing was selling a pair of jeans. measurements were listed accurately and off they go. well, a few days later i get a message about item not as described. the buyer says they are different in the tag and even sites the same measurements i listed in the auction. the guy wants a refund. after filing a claim i thought about it and from what ebay told me directly when i called i would have likely won since the buyer even admitted the measurements in his first email, then back pedals a couple emails later saying they are larger still. that said i decided to refund the guy with the stipulation being he paid shipping back and covered the shipping from me to him the first time; and, of course a positive. to me it was worth it not to receive a neg which would have certainly occurred had i stiffed him. for now i think i'll stick to my normal job and the surrounding areas