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SALT LAKE CITY — Mayor Jackie Biskupski has announced the city will begin a one-time courtesy dismissal program aimed at individuals who receive parking tickets due to errors made at pay stations on or after July 1.

The dismissal program was first announced during Biskupski’s budget address in May. With the adoption of the budget by the Salt Lake City Council, the program is now in effect. Individuals will receive a one-time dismissal of parking tickets for errors such as pressing the wrong key, transposition errors, wrong space number or dropped digits.

“As the saying goes, ‘to err is human.’ I’m hoping with this program we can add some forgiveness to City Hall," Biskupski said in a prepared statement. “I know these types of tickets are frustrating to receive, and I am glad we are able to take a small step to make our city a bit more welcoming and friendly.”

Individuals who wish to appeal must do so in person or via email at parking@slcgov.com. Individuals will be asked to provide the receipt from the parking pay station or the credit card used for payment. More information can be found at slcgov.com/pcd.

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