"The windows were slightly ajar, a woman was gesturing that she was about to throw her baby and if somebody could catch her baby.

"Somebody did, a gentleman ran forward and managed to grab the baby."

She added: "I could see people from all angles, banging and screaming for help.

"Us members of the public were reassuring them, telling them we've done what we can and that we've phoned 999, but obviously the look on their face was death.

"My daughter's friend said she observed an adult who made some sort of homemade parachute and tried to lower himself out of the window.

"The more I looked up, floor upon floor. Endless numbers of people. Mainly the kids, because obviously their voices, with their high pitched voices - that will remain with me for a long time.