The job of table hostesses involve making the guests feel welcomed and taken well care of. It is mostly about providing specialized customer service, so that guests are satisfied till the end.

From the seating to the special demands of the customers, a female hostess is a pro in making sure that the service is always top notch. The hostess fully relies on her hands on approach into tackling even the most demanding customers. The duties of a hostess may not be as stressful as the responsibilities that are laid upon the wait staff, the kitchen staffs, or the management. This however doesn’t mean that her job is easy!

Keeping up with the Changing Times

When we talk of restaurants, the management knows that bringing guests through their front door is the first step to making a profit. This is when the job of hostess comes into play. Hiring someone to take complete charge of the customers’ comfort goes a long way. It opens up the probabilities of customers becoming regulars. This is why these days we find many good restaurants hiring hostess, to make the seating and reservation procedures as smooth and fair as possible.

When people are satisfied with the treatments they receive while they are out eating, then it elevates the complete quality package of the customer experience. The hostess makes certain to show that courtesy and care for the guest are high in quality level. It comes down to the known fact that first impressions make a huge difference.

Managing the Constant flow

While seating guests, open communication between the hostess, management team and kitchen staff is needed for an organized environment. A hostess goes about following these simple norms:

The hostess takes the responsible of greeting and welcoming the guests. She then takes them to a table and sits them there, or in case the tables are not ready she can give you a waiting time. Most of the time, she takes care of the reservations as well.

She plays the major role is making sure that the guest flow at the front of the restaurant is being taken good care of.

It certainly is unpleasant having to wait your turn for a table and being not aware of when you are going to be seated. Restaurants need to see that hiring a hostess to maintain a continuous and smooth flow will increase their profit.

A polite hostess at the front door, assuring you the exact timing when your table will be ready will add a pleasant touch.