----------------------..I'm sorry, but you are wrong. Even in windows, while using IE, there's no way to get any scrolling function in any context, full-screen or otherwise, with any program or menu, to actually max out the cpu-time. Not on an i3, or a downclocked i7. I have a tablet running the same OS as my laptop, it runs without lag at approximately 633Mhz. My 10 year old EeePC runs a modern linux-boot with a 3d desktop, and can scroll smoothly without "lag". Actually, my 99mhz smartphone from 2001 can scroll a web-page smoothly without lag at just under half the resolution of my laptop.And the "lag" comes from the implementation of the actual scroll function. Increased cpu speed can make a more demanding and exclusively cpu-bound scroll-implementation lag less, of course. It can also lessen the impact of interrupts from other programs. And, sure, bumping the processor was a bad, but somewhat effective way to lessen lag during scrolling - before the indirectly rendering window manager MS rolled out for Win7 last summer, and which is default in win8. And for example opengl implementations of the renderer in Chrome and so on - because until then the scroll really was 100% cpu-bound. And any time the framerate would go under the sync, the scroll would feel jittery.But using a processor state bumb as a platform policy is akin to having a nitrous boost on a city-car, isn't it. It feels faster, I suppose. But you don't do it because it is not needed, it doesn't get you faster home, and it's inconveniencing the drivers by making the car run very uncomfortably. And I'm just asking you to test it. Have someone semi-competent set up a windows boot to use a normally functioning intel gpu driver, and with the windows window manager running -- and test it. Test it with different levels of visual eyecandy (i.e., "smooth scrolling" on and off). See if it's actually necessary, and what difference it makes. Also, compare your kits to other vendors, and see if they have the same policy.If it's beyond you to test it or make any changes to it, just say so, and that will be the end of it. But if you can't make this an option in the trackpad driver package, which should be possible.. but in case you don't want to do it - I would very much like to hear if it would be possible for Asus to provide a reference driver for the trackpad along with your very curious in-house package.Otherwise, there should be a very good reason to remove the speed-bump. Since if it was part of the performance profile - the speed-bump will actually come from increased cpu-demand anyway.It just doesn't make sense to have it. And anyone can test it and find out why.As far as the ram goes - power-requirement and platform specific timing is... not a concern towards enabling standard spd-timing. In fact, that you avoid using the spd-timing is the cause of errors individually and specifically along practically all of your laptops. If you simply reverted to standard timing, the support requests you get (and which we see are unsolved in the forums I sent you a link to) would disappear. It also makes all kinds of sense to have less aggressive timing on the multimedia/consumer laptops compared to, for example, the ROG laptops.Like I said - the approach you have here is mystifying.Anyway. Whatever. Another day, another lost customer. This will be my last Asus device, and I'm looking to exchange the kit I have with something else. I've had it with these easily fixed problems never being sorted out. It's just too irritating.-jostein-----------Hello Jostein,Not some units, more to improve the overall feel when using this for all units, to avoid lag, when running battery saver, as the CPU clock performance would be too low to give a good overall performance here.Actually, the speed of the CPU is very relevant to this, as all handle requests are done over it, and when running in battery mode on reduced CPU cycles, it will simply queue up when doing things, and this is the "lag effect" you feel.So yes, we need to bump the speed to improve the performance here.As while the graphics renders it, the CPU makes it all happen, so it cannot do this on 700 while still trying to do all else, and have a smooth performance.Remember that windows takes almost 100% of this when running in reduced mode, when needing to actually just do a change.Timings in ram will always differ based on platform and power saving requirement.So this is not somehting we can change, this is working as intended.However we cannot change the operation as it is, as this is a platform deployment, so the implementation stays as it is, what we are looking into is to try tweak the performance, meaning it will still bump up when you use the function, but try to see if it can clock down faster.However, because of performance issues, the bump in speed will stay as it is.Please rate this email. Your satisfaction is very important for us. If you think we could have done anything more to assist you please let us know by replying this email. Your feedback will be passed to the person or persons related.Receive direct support for your ASUS All-in-One, Desktop, Eee family, LCD, Notebook, PadFone and Wireless.From Sweden: 08 587 69 407From Norway: 23 16 26 82From Denmark: 38 32 29 43From Finland: (09) 69 37 96 90Best RegardsAlfASUS NordicTechnical Support DepartmentPlease do not remove any of the previous correspondence in this mail.---------- Original Message ----------From : muspell@vfemail.net Sent : 16.09.2014 15:33:10To : "techsupport@asus.com"Subject : Re:Re:Re:Re:Re:Re:Re:＜TSD＞ Satisfaction-NOR(EN) : Asus Smartgesture two-finger scroll causes cpu to max out. [ID=RRWTM20140910203655730-689-130][CASEID=WTM20140916233310860]..Thanks for that. So if I'm guessing right, the problem initially might have been thatsome models would have problems with lag when using the extra thumbnailingcomponent? And the solution was to force the processor into overdrive to lessen theeffect..?See, the bus-speed is constant, and the polling towards the trackpad interrupts stayconstant when the processor speed is increased or decreased. So it's the way thesoftware creates the scrolling effect that matters - and upping the frequency won'tgenerally solve that. Windows has several functions where you can choose the policyfor the scrolling in IE as well - whether you would want to favor a setup that needsmore processing power than anything else on the entire pc to get some sort ofspecially apple-ish scrolling running, or if you don't really care. So I'm guessing this isone of those extremely frequently discussed things in support and design, orsomething like that..? Where any trace of visual lag is worse than making the rest ofthe laptop work?Unfortunately, to actually get rid of any mouse scroll lag without going through theindirect renderer component - is to generate a transition at 60fps+ for as long as thescroll lasts in software. And that isn't going to happen in Windows, or any OS, unlessyou're only running the scroll, without any content other than text.Meanwhile, if the indirect renderer is used, and the intel graphics driver is functioningnormally -- you don't need as much as 700Mhz to get the scroll to move properly. Soyou know.. I'm really, really wondering how you're arriving at these things sometimes.With a "solution" to a problem that isn't actually going to solve it in the first place. Thatjust makes things worse, and unfixable, when the laptop is configured in a way thatmakes the first problem go away.It was the same with the ram as well. Why in the world wouldn't Asus change that? Istill have a pair of 1.35v ram sticks that I never got to use on my previous laptop.Because you insist on keeping hand-tweaked settings that barely work with thestandard hynix ram. Because you couldn't simply set standard spd-timing.Anyway, look. Suggestion: Just let the trackpad have the expected functions. Then tieany weird tweaks to the specific functions you supply. So that if you don't need thoseextra functions, you won't see weird stuff happening that makes no sense.Or Asus could just provide a reference driver - with all the virtual devices registeredand enabled, so the various components of the driver will work - aside the brandedone. That would work. Unless you've ordered the processor behaviour implemented inthe actual reference driver, I guess.-jostein------------Hello Jostein,I though i'd update you on the progress here.So far, the information is that the behavior you see is intended, meaning, when you put2 fingers on the pad, it will power on to full power to prevent lag or bad performancewhen doing gestures on the pad.However, I am pursuing them to have them change some details in this behavior and Iwill get back to you if I succeed here.Be aware that this might still take some time before I get an confirmation.Please rate this email. Your satisfaction is very important for us. If you think we couldhave done anything more to assist you please let us know by replying this email. Yourfeedback will be passed to the person or persons related.Receive direct support for your ASUS All-in-One, Desktop, Eee family, LCD, Notebook,PadFone and Wireless.From Sweden: 08 587 69 407From Norway: 23 16 26 82From Denmark: 38 32 29 43From Finland: (09) 69 37 96 90Best RegardsAlfASUS NordicTechnical Support DepartmentPlease do not remove any of the previous correspondence in this mail.---------- Original Message ----------From : techsupport@asus.com Sent : 10.09.2014 13:48:40To : "techsupport@asus.com"Subject : Re:Re:Re:＜TSD＞ Satisfaction-NOR(EN) : Asus Smartgesture two-finger scrollcauses cpu to max out. [ID=RWTM20140910203655730-689][CASEID=RWTM20140910203655730-689]Hello Jostein,I have sent reminders, but I have not received any update yet.I will contact you whenthey update me, but as stated, this can take a while.Please rate this email. Your satisfaction is very important for us. If you think we couldhave done anything more to assist you please let us know by replying this email. Yourfeedback will be passed to the person or persons related.Receive direct support for your ASUS All-in-One, Desktop, Eee family, LCD, Notebook,PadFone and Wireless.From Sweden: 08 587 69 407From Norway: 23 16 26 82From Denmark: 38 32 29 43From Finland: (09) 69 37 96 90Best RegardsAlfASUS NordicTechnical Support DepartmentPlease do not remove any of the previous correspondence in this mail.---------- Original Message ----------From : muspell@vfemail.net Sent : 10.09.2014 12:36:55To : "techsupport@asus.com"Subject : Re:Re:＜TSD＞ Satisfaction-NOR(EN) : Asus Smartgesture two-finger scrollcauses cpu to max out. [ID=RWTM20140814185058441-274][CASEID=WTM20140910203655730]Any news yet?You are losing customers over idiocy like this, you know.-jostein-------------------------Hello,I am checking this with R&D, to see if there is any update coming and also to bugreport this.I will come back to you when I get a response here.Please rate this email. Your satisfaction is very important for us. If you think we couldhave done anything more to assist you please let us know by replying this email. Yourfeedback will be passed to the person or persons related.Receive direct support for your ASUS All-in-One, Desktop, Eee family, LCD, Notebook,PadFone and Wireless.From Sweden: 08 587 69 407From Norway: 23 16 26 82From Denmark: 38 32 29 43From Finland: (09) 69 37 96 90Best RegardsAlfASUS NordicTechnical Support DepartmentPlease do not remove any of the previous correspondence in this mail.---------- Original Message ----------From : muspell@vfemail.net Sent : 14.08.2014 10:50:58To : "techsupport@asus.com"Subject : ＜TSD＞ Satisfaction-NOR(EN) : Asus Smartgesture two-finger scroll causescpu to max out.[CASEID=WTM20140814185058441]Apply date : 2014/08/14 10:50:58(UTC Time)[Contact Information]Name : JohnsenEmail Address : muspell@vfemail.net Phone Number : 97654613Country : Norway[Norge][Product Information]Product Type : NotebookProduct Model : R553LNProduct S/N : e4nocx899226175