Company: LogMeIn

LogMeIn Posted: 09-09-2019

09-09-2019 Boston, Massachusetts - MA United States

Overview

The Salesforce Developer will report to the Manager of Salesforce.com Development and Integration, supporting the LogMeIn global Salesforce implementation. The individual will work collaboratively with internal customers and colleagues to maintain a consistent and reliable Salesforce.com experience for our business users. LogMeIn’s growing Salesforce implementation consists of over 2000 users spanning nearly all departments. This diverse set of users rely on the Business Systems team to support, implement and train on all the various functions within Salesforce. Years of customization provide a unique opportunity to eliminate complexity and streamline process to maximize user efficiency. The Business Applications team is also responsible for other technologies within the Salesforce ecosystem including Insidesales.com, Docusign, Conga, Distribution Engine, as well as external systems and tools such as GoodData and Informatica.

Responsibilities

Provide application users and administrators with development support

Log and track identified system issues through resolution

Evaluate, install, upgrade and optimize 3rdparty Salesforce tools and integrations

Participate in the QA process, which includes devising test plans, creating test cases, and performing appropriate tests of new or updated functionality

Proactively identify and execute initiatives to simplify the administration of our user experience in the LMI Salesforce instance

Work closely with other members of the Salesforce development team and across the Business Applications organization (inside and outside the US) on technical solutions of existing and future applications

Perform proactive system hygiene activities to ensure clean user interface and system configuration

Working with management and end-users to create and manage workflow rules, data validation, processes and flows

Keep abreast of new Salesforce features and functionality and providing recommendations for process improvements

Contribute to overall data quality strategy

Create and maintain documentation on processes, policies, application configuration and help related materials for users as database applications are developed

Qualifications

3-5+ years of software development experience, esp. in Java and JavaScript

3+ years of Salesforce.com experience, preferable with knowledge of Sales & Service Cloud.

1+ years of hands on apex development solving business problems, refactoring and debugging code (yours and inherited)

SFDC Platform Developer I certification a plus

Experience with SFDC Lightning framework and integration tools such as Informatica, Boomi, or MuleSoft

Experience with QA testing processes and writing unit tests

Experience with the lifecycle in an agile / scrum environment, desirably with experience also of traditional structured programs and continuous integration

Knowledge of code management, continuous integration, and version control processes and tools

Experience with Sales Acceleration and Marketing Automation platforms preferred

Capable of working to both tactical and strategic timescales

Adaptable and experienced working in a fast moving and growing organization.

Excellent interpersonal and organizational skills and an ability to communicate effectively with both technical and non-technical customers

Proven experience of eliminating system or process complexity to increase efficiency

About

LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.

OUR VALUES

Be Accountable - even when no-one is looking

Thrive Together - greatness comes from unlocking each other’s potential

Advance Confidently - we find opportunity and act on it

Collaborate Openly - our whole is greater than the sum of our parts

Engage Fearlessly - we speak up and listen