Me: “Ma’am, may I help you find a particular title?”

Customer: “I don’t know exactly what I want. I just want a good book to read.”

Me: “Is there a topic that you are especially interested in?”

Customer: “I like historical stuff.”

Me: “Great! What kind of history specifically?”

Customer: *stares blankly*

Me: “For instance, a particular time period, or the history of a certain country?”

Customer: “American history, obviously.”

Me: “We have some really great American history books, right over here.”

(I lead her to the proper section and pull a few titles to show her.)

Customer: “These are all about stuff that really happened. I want a story.”

Me: “Okay, so, historical fiction then? I’m sure we can find something for you.”

Customer: “No! I want something like this…”

(She gestures to a book she rejected, a non-fiction title about American history.)

Customer: “…only I want it to be made up.”

Me: “Right, historical fiction. Let’s start with a time frame within American history and I’m sure we can find something.”

Customer: *sighs melodramatically* “I don’t want FICTION, I want a book with a story that is MADE UP!”