Assist customers with in-house sales. Dealing with warm leads who are interested in our fabrics and need swatches sent to them.

Processes all sample purchase orders.

Coordinates the delivery of sample yardage to customers and ensures customer satisfaction with follow-up emails.

Sends out requested swatches to customers

Greets customers at the front desk and assist with on-site sales in our showroom.

Answers the phone and directs calls to the appropriate department.

Lab dips (submittal and follow up)

Color cards (upon request)

Creates product description labels for new headers

Ensures that all headers are available in the showroom.

Enters data in Omnis 7 regarding new client information

Updates the company’s blog.

Ensures the showroom is in presentable condition at all times.

Make packing slips for sample purchase orders

Minor data logging for fabric location entry

Other duties or tasks may be assigned on an as-needed basis.