The new irctc.co.in gives more “professional” look that resembles international travel/tourism portals. The new irctc.co.in gives more “professional” look that resembles international travel/tourism portals.

With the start of its final year in office, the government is launching a new and improved railway ticket booking website on its irctc.co.in, the country’s largest e-commerce platform. The new website will go live Monday midnight, Railways officials said.

The last time the website was revamped was in 2014, but it was just a notional improvement on the previous design. The new website has a more “professional” look that resembles international travel/tourism portals. The clutter-free design has been created by Railways’ software arm Centre for Railway Information Systems, which provides the back-end architecture of the IRCTC website.

It does not require log-in credentials to search for trains, doing away with a major barrier for smooth user experience.

This is how waitlist confirmation will be seen on the upgraded website. This is how waitlist confirmation will be seen on the upgraded website.

As reported by The Indian Express last year, irctc.co.in comes with a new feature of ticket-confirmation prediction shown in terms of percentage based on a specially created algorithm from historical data and dynamic live conditions.

The search has more filters, including per departure/arrival time, class, train, and quota have been provided for facilitating journey planning. It has a more user-friendly layout for modification of journey details, availability look-up for other days and fare break-up. The website can handle 1.2 lakh simultaneous users at a time while it books around 9 lakh tickets per day.

The new features of irctc.co.in are enumerated as follows:

*While ticket booking, a separate card for each passenger has been provided wherein user can fill details as per passenger requirements. Pre-filled particulars will ensure quick booking experience.

*The user can manage the payment options by marking six banks as preferred banks under My profile section. On completion of payment, the details of booking shall be displayed in a user-friendly manner.

*There are a number of additional features such as filters on ‘My Transactions’ where user can view booked tickets based on journey date, booking date, upcoming journey and completed journey.

*User can perform multiple activities through booked history like cancellation, printing, request for SMS, selection of alternative train by exercising the option of ‘Vikalp’ and changing of boarding point if required. User help links have been provided across all pages of website.

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