Giving Feedback

While testing a beta version of an app or app clip*, you can send the developer feedback about issues you experience or make suggestions for improvements based on the “What to Test” content. When you submit feedback through TestFlight, this information is also provided to Apple as part of the TestFlight service.

iOS Apps

If your device is running iOS 13 or later, you can send feedback through the TestFlight app or directly from the beta app or beta app clip* by taking a screenshot, and you can report a crash after it occurs. If you were invited to test an app with a public link, you can choose not to provide your email address or other personal information to the developer. Apple will also receive all feedback you submit and will be able to tie it to your Apple ID.

Sending Feedback through the TestFlight App (iOS 13 or later)

Open the TestFlight app on your device. From the Apps list, tap the app. Tap Send Beta Feedback. In the share dialog, tap Include Screenshot to choose a screenshot. If you don’t want to send an attachment, tap Don't Include Screenshot. Add your comments (up to 2,000 characters), and optionally enter your email address if you were invited with a public link. Tap Submit.

Sending Feedback through the Beta App (iOS 13 or later)

When you take a screenshot while testing a beta app or beta app clip*, you can send the screenshot with feedback directly to the developer without leaving the app or app clip experience*. Developers can opt out of receiving this type of feedback, so this option is only available if the developer has it enabled.

Take a screenshot on your device. For details, see How to take a screenshot on your iPhone, iPad, and iPod touch. A thumbnail of your screenshot appears in the lower-left corner of your device. Tap the thumbnail and, if needed, add drawings and text with Markup. Then tap on the Done button. Tap the Share Beta Feedback . Optionally, you can add comments (up to 2,000 characters), and your email address if you were invited with a public link. Tap Submit.

Sending Crash Information (iOS 13 or later)

If you experience a crash while testing a beta app or beta app clip*, you’ll see an alert asking if you want to send crash details to the developer through TestFlight. Developers can opt out of receiving this type of feedback, so this option is only available if the developer has it enabled.

When the crash alert displays, tap Share, add any additional comments, and tap Submit.

If you need to contact the developer while you’re testing their beta app for reasons other than feedback, you can view their email address. From an app’s page in the TestFlight app, tap App Details from the Information section to view the developer’s email address.

Sending Feedback through the TestFlight App (iOS 12.4 or earlier)

If your device is running iOS 12.4 or earlier, tap Send Beta Feedback to compose an email to the developer. The feedback email contains detailed information about the beta app and about your iOS device. You can also provide additional information, such as necessary screenshots and steps required to reproduce any issues. Your email address will be visible to the developer when you send email feedback through the TestFlight app even if you were invited through a public link.

*Testers running iOS 14 beta or later can test and provide feedback for app clips.

tvOS Apps

To provide feedback on a tvOS app, go to the Information section on the app’s page in TestFlight to find the developer’s email address and send them an email. You can also provide additional information, such as necessary screenshots and steps required to reproduce any issues. Your email address will be visible to the developer when you send email feedback through the TestFlight app.