I would like to say that I do not typically write reviews, however, I feel compelled to do so here. My recent dealings with Arizer have provided me the best customer service experience that I have received from a company in a very long time. I inadvertently damaged one of the units that I had purchased from them. This was my fault, but despite that fact, Jessica, the Arizer Tech helped me get it all fixed up and sorted out in a very friendly, professional, expeditious and cost effective manner. The overall impression that I am left with after dealing with Her is that Arizer is actually interested in me as a customer. They worked with me to help in areas they didn't have to and went to great lengths in order to make sure that I was taken care of. In tandem to the fact that the gear they sell is excellent, this experience has definitely cemented my loyalty as a customer. Thank-you Jessica and Arizer!