About this Episode

Episode 006: Using Software to Create Better Countries: Recovering Healthcare.gov with Andy Slavitt

Guest

Andy Slavitt: Ran Medicare, Medicaid & ACA for President Obama

Summary

How can we use software to build better countries? Our guest, Andy Slavitt (@aslavitt), helps us answer by telling us what he learned leading the recovery effort on Healthcare.gov in 2013 and 2014. Andy will talk about the 6,000 defect backlog he inherited when he took over the system, how it got worse before it got better and why it took a culture shift to really improve things. Even if you can't call the White House to berate underperforming contractors, you'll be able to learn how to run a rescue project under monumental pressure.

Notes

Episode 006: Using Software to Create Better Countries: Recovering Healthcare.gov with Andy Slavitt

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02:58 - Healthcare.gov

The Affordable Care Act

07:28 - The Launch Process and Software Project Coordination

Uncle Bob Martin: Healthcare.gov

17:20 - Solving Trust Issues Over Architecture

23:20 - Speaking Up About Problems

27:06 - Turning The Culture Around

30:46 - Focusing on Architecture

34:17 - Taking Risks