“I would like family members to know that recovering their loved ones is a top priority at my office right now,” Fresno County Sheriff Margaret Mims said in a statement. “The Fresno County Sheriff Search and Rescue team has a lot of experience and is currently working to develop a plan that is safest for them to effectively do their jobs. I realize this is a difficult situation and want you to know that our goal is to recover your family members in a respectful manner as soon as an opportunity presents itself. We appreciate your patience and understanding.”