Disneyland will allow disappointed Star Wars fans who experienced difficulties booking a 4-hour time slot for Galaxy’s Edge to add additional visitors to their reservations.

Disneyland has begun sending emails to Star Wars fans who failed to add more than themselves to their Galaxy’s Edge reservations.

“We are going out to all of those guests,” said Disneyland vice president Kris Theiler. “We knew how disappointed they were.”

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Star Wars fans eager to visit Galaxy’s Edge during the initial “soft opening” period of the new themed land came out in force May 2 and snapped up all the free reservations available to visitors not staying at one of the Disneyland resort hotels.

All of the free reservations available on the Disneyland website for visitors who had not booked a room at the Disneyland Hotel, Disney’s Grand Californian or Disney’s Paradise Pier Hotel “sold out” in less than two hours.

Disneyland is restricting visitors with Galaxy’s Edge reservations to a 4-hour time limit during the initial “soft opening” period running from May 31 through June 23.

Registered guests staying at one of the Disneyland resort hotels during the 24-day window receive one reservation each to Star Wars: Galaxy’s Edge.

The free Galaxy’s Edge reservations offered on May 2 were intended for visitors not staying at one of the Disneyland hotels.

On May 2, many fans complained on social media that they could not add friends and family to their reservation when they booked their time slot for Galaxy’s Edger, a requirement for admission to the new Star Wars land.

It was easy to scroll past the “plus guest” portion of the Disneyland website page during the rush to secure reservations. The inability to update the number of guests later in the process meant that many disappointed fans ended up with a reservation for only themselves.

“One of the things that happened as we opened up the reservation period is that we did have a number of guests who in the excitement of the reservation period weren’t able to get the number of reservations that they were hoping for,” Theiler said. “They ended up only getting one for themselves. They didn’t see the ‘plus guest’ feature.”

Initially, Disneyland allowed visitors who ran into problems to add one additional visitor to their reservation. Now the Anaheim theme park has begun sending emails to visitors inviting them to add up to five “copilots” to their reservations.

“We noticed on your original Star Wars: Galaxy’s Edge reservation that you booked only one guest,” the email message reads. “Because of this, we want to give you, the primary guest, the opportunity to add additional guests to your reservation (up to five total per reservation) to join you on Batuu.”

The new 14-acre Galaxy’s Edge themed land is set in the Black Spire Outpost village on the Star Wars planet of Batuu.

The emails are being sent out in batches so Galaxy’s Edge phone operators are not overwhelmed. The number to call to update your reservation: 888-834-9125.

“Because the land is performing so well we’re continuing to think about how we throttle it up,” Theiler said.

The policy change doesn’t reopen the door for anybody who failed to secure a Galaxy’s Edge reservation. You’ll need to have made a previous reservation for only one person and have your confirmation number.

READ MORE about Star Wars: Galaxy’s Edge at Disneyland