In 1982, rock star Pete Townsend asked Americans to call their cable operators and, "Demand your MTV. I want my MTV!" It's 2014, and two-minute music videos on a cable channel have given way to high-definition movies, concerts and sports streamed live to your TV, computer and phone. So where the heck is my superfast gigabit Internet access? Who do I even call?

We know it's technically feasible. Google Fiber, with speeds up to 100 times faster than the basic broadband provided by your cable or phone company, is already...