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A Cardiff members’ club says it has dealt with concerns raised by food hygiene inspectors – who awarded the premises a “zero” rating.

The Cardiff Medical Centre Sports & Social Club, which is based at the University Hospital of Wales in Heath but which is a separate organisation, was told that “urgent improvement” was necessary.

It followed the inspection, which took place on November 22 last year.

Food hygiene ratings are on a six-point scale – between zero and five – and are based on criteria including how hygienically food is prepared, cooked and stored; how clean and well-ventilated the premises are; and how the organisation manages and records its food hygiene methods.

The club – which is open to those employed at the Cardiff and Vale health board and Cardiff University, with memberships also open to those who live in the Heath area – says it is currently waiting to be re-inspected, having made the improvements demanded of it.

On its website, it boasts: “Cafe 14 is always a favourite with members and guests, especially at lunchtimes, serving a wide variety of freshly prepared hot and cold dishes, salads and filled rolls.”

But following November’s inspection by Cardiff council officials, it was told to make “major” improvements to its food handling and its management of food safety – and “urgent” improvements to the cleanliness and condition of its facilities and buildings.

A spokesman for the club said: “Following the club’s zero rating, the matters concerned were dealt with promptly and new procedures brought into place. We are currently waiting to be re-rated, which should be within the next month.”

Other famous names which have been given zero ratings include the famous Vale resort hotel, near Hensol, last November – which has since been re-rated and awarded a “three” – and the Centre for Alternative Technology in Machynlleth, Powys.

According to the Food Standards Agency website, the other premises serving food on the University Hospital of Wales campus each have a “five” rating.