Thank you to all agents who participated in last weekend’s Umbra anomaly series. As you may know, some agents experienced technical issues during the events, and we feel we didn’t deliver the quality experience we strived to. We’ve reviewed your anomaly feedback, and in the coming weeks, we'll distribute 32,000 CMU to all agents who paid for a Nemesis: Umbra: Onsite Activation (Paid) or Nemesis: Umbra: Offsite Activation (Paid) event ticket across all anomaly sites.

We’re also offering refunds to all agents who paid for a Nemesis: Umbra event ticket. If you’d like to request a refund, please contact us by November 30, 2019 through the following Google Form:

http://bit.ly/umbra-request

Thank you for your support,

The Ingress Team