The features in the app that provides you safety options are:

1. Real time Ride Monitoring

Tootle Operation is monitoring all the rides happening via Tootle in real time. Any kind of suspicious activity is immediately tracked and action is taken accordingly.

Incase of any trouble, users can also provide feedback via app or write us at customerservice@tootle.today

Tootle Customer Care will get back to you to solve your issues.

2. Choose preferred gender

For clients, before confirming the booking, you have an option to choose the preferred gender.

For drivers, before accepting the booking you know the gender of the person who made the booking.

So, its your call on choosing a ride with the gender you are comfortable with.

Other information like phone number of both the driver and client, the bike number of the driver are only displayed after the booking is accepted.

3. Safety SMS

This feature is available both for the drivers and the client.

The option is available after the booking is accepted. An automatic sms where the information of the person you are going to make a ride with and the route you are going to is generated. You can send the information to your closed one before you make a ride or as you make a ride incase you feel insecure.

4. Send Tracking Code

This feature is available for clients.

The option is available after a Tootle partner accepts the booking. An auto sms is generated where a tracking code is given. This code can be sent to your loved ones who can track your ride status by entering the code in the Tootle client app. (The person who you send the code must have Tootle app for this purpose.)

5. Rating Option

There is a rating option after the ride is completed for both client and partners. Please make sure you rate the service honestly. The rating information will be handled by Tootle admin with great confidentiality. A person who constantly has a bad rating will be red flagged. Tootle will take some actions on dealing with the red flagged driver or clients.

Also, Tootle ensures that all the Tootle partners have a valid driving license.

Any other mishap or bad experiences are unfortunate but you can share to us about it in detail at customerservice@tootle.today or call us at 01-5550999/01-5551333/01-5009099 We cannot guarantee 100% safety of yours but we are always eager to work collaboratively to make sure you have a safe and happy tootling experience.