Passengers and pilots have already expressed discomfort with TSA’s revealing full-body scanners and too-close-for-comfort pat downs. Now, at least one is doing so publicly.

Over the weekend, a 31-year-old man refused a pat down at a San Diego airport. The cell phone video where he tells a TSA agent, don't "touch my junk," has gone viral.

Homeland Security Chief Janet Napolitano is speaking out, too. She writes a USA Today column defending pat downs and scanners and asking passengers for their patience.

This morning, TSA speaks to American Morning. TSA Administrator John Pistole, who meets with Napolitano today, tells AM’s John Roberts how TSA is changing its tone with passengers.

Pistole responds to passengers planning a "National Opt-Out Day" in protest of the scanners and Capt. Sully Sullenberger's recent comments that he doesn't understand the purpose of screening pilots.