Hello Screenhero users,

We have big, very happy news to share. Screenhero is joining Slack!

Slack is a product for team communication, and we’re excited to bring our unique combination of voice, video and screen sharing to the table. We’ve been using Slack for months within Screenhero, and we love it. If you haven’t heard of it yet, check it out (https://slack.com) — we’re confident you’ll love it just like we do. Slack and Screenhero are both changing the way teams work together, which is why joining forces made so much sense to us.

As part of the acquisition, many things are going to change, and many things are going to stay the same. On the whole, this is going to be an incredibly positive change for you, our users.

In brief:

We will be migrating Screenhero’s features to Slack over the coming months

During this time, current Screenhero and Slack customers can use Screenhero for free

While we focus on the integration, new signups to Screenhero will be closed

Once the integration is complete, Screenhero as a standalone service will be phased out

The integrated Slack + Screenhero experience is going to be incredible. We’re positive you will love it.

That’s the high level overview. Here are some details that will give you a fuller picture of what to expect:

I’m an existing Screenhero user. What does this mean for me?

The team at Slack is excited about the product we’ve built and they’re excited to have you as a customer. We are collectively committed to making this acquisition a positive one for all of our customers — this includes you.

You can continue to use Screenhero as a standalone product for the time being, while we work on migrating its core functionality to Slack. At that time, we will offer you a migration path to using Slack, where you will enjoy awesome screen sharing with voice and video calls, and also the best team communication product known to mankind (in our humble opinion). So your experience of Screenhero will not change for the short term. And, though Screenhero will be phased out as a standalone product, you’ll be able to enjoy the same experience within Slack once we’re done, and we will be continuing to invest in new developments that will make it even better.

We will, of course, continue to support and fix any critical bugs in Screenhero until it is phased out, and may also push out some of our upcoming voice and video functionality to the app.

How much will this cost me?

Screenhero is now free for all existing users, while we migrate its functionality to Slack. If you’re a monthly subscriber, the last bill you received is your final bill — you won’t be charged again for Screenhero. If you’ve paid an annual subscription, your unused subscription will be refunded shortly (we’ll be in touch!).

Once we migrate to Slack, our current plan is to have 1:1 voice and video calls as part of Slack’s Lite plan, group voice and video on the Standard plan, and 1:1 and group screen sharing as either part of the Plus plan, or as an à la carte add-on to any paid plan. However, we are still thinking through the best approach, so this is tentative, and may change in time.

What about new users?

While we focus on migrating our functionality to Slack, new user signups will be closed. Existing Screenhero users can still invite new users through the Screenhero app — click the Add Contact button on the top right corner as before, and you can send invites out by writing in your contact’s email address. Also, just so that they can get a taste of what’s to come and kick the tires, current Slack customers can create Screenhero accounts (visit https://slack.com/screenhero if you’re a paid Slack user).

What will the Screenhero team be doing?

Over the coming months, we’re going to be working on bringing our unique flavor of voice, video, and screen sharing to Slack, to make the joint product the best of both worlds. Since Slack is on Mac and Windows (like Screenhero) as well as iOS, Android, and the web, this is a massive undertaking, but one that we’re excited to take on.

And that’s it.

But, if you are interested in hearing a little bit more about the story from our perspective, read on…

Thank you for all your support, suggestions, bug reports and love. We’re going to make sure every drop of that is going to make its way into Slack, and create something even more powerful.

The Screenhero Team (Jahanzeb, Vishal, Faraz, Jason, Don & Pavel)