51 million retail customers in France 10,5 million members 142,000 employees worldwide

‘‘ Our close relationship with our customers helps us move forward together.

Our innovative Strategic Ambition 2020 programme confirms our role as a universal customer-focused retail bank. We are universal because we have all the necessary business lines and activities to respond to the needs of our customers. By adopting a global approach to their professional and personal assets, we help them to ask the right questions and make informed decisions about the future with regard to asset management, savings, insurance, pensions and real estate. Philippe Brassac Chief Executive Officer of Crédit Agricole S.A.

Read the integrated report

2019 integrated report

Did you know ?

No. 1 bancassurance group in Europe No. 1 asset manager in Europe No. 1 lender to the French economy No. 1 real estate investor in France

We are a retail bank because we continue to rely on the strength of our local network, but also because we adapt to changes in customer trends. We provide straightforward, independent advice, offering both the best digital services and the expertise of your own personal advisor .

We work hard every day to create a new banking experience that is both 100% digital and 100% personal.

Each of our customers can choose their preferred means of contact with their advisor, evaluate their needs or monitor their transactions at any time, whether online, on smartphones and tablets, by phone or in branch.

No. 2 brand and no. 1 group for digital services in France 3.5 million users of the Ma banque mobile app 11,000 Group branches worldwide

We have always fostered an environment of transparency and trust, just for you.

Transparency, closeness to our customers, accountability and openness: these are the values that have guided us for more than 120 years.

Our business lines put us right at the heart of the lives and projects of our customers and of society as a whole, which bestows upon us great responsibility. We make sure the value we create is shared fairly and sustainably with our customers, members, shareholders, employees and partners