Advertisement Rodents, unsanitary conditions force closure of Boston area Stop & Shop Inspectors found evidence of mice, poor conditions at Roxbury store Share Shares Copy Link Copy

The city of Boston Inspectional Services Department shut down a Stop & Shop supermarket because of unsanitary conditions.Watch reportOfficials from the Inspectional Services Department told 5 Investigates’ Karen Anderson that a customer filed a complaint on Friday. Inspectors visited the store on Blue Hill Avenue in Roxbury the same day and found evidence of mice and poor conditions.The store was advised to clean up, but officials said a follow up inspection on Monday showed that their instructions had been ignored.Customers express anger over Stop & Shop closureOfficials said that in the bakery area of the store mice had eaten through bags of food. They also found a sticky trap with a dead mouse in it."Regardless of the reasons, the conditions at this Stop & Shop store location are our responsibility," wrote Phil Tracey, Stop & Shop spokesperson, in a statement. "We are cooperating with the Department and are making every possible effort to address the conditions and bring the store into compliance with our own high standards as quickly as possible." Inspectors said they also found trash strewn around a dumpster behind the store, along with a dead rat."We apologize for this inconvenience to our Roxbury customers and commit to do our very best to ensure that this situation does not reoccur," wrote Tracey. A sign on the front of the store advises that it has been closed by inspectors.“The suspension shall remain in effect until the conditions cited in this order are corrected and confirmed by the Health Division,” the notice says.Representatives of the store have not commented to 5 Investigates.The notice from Inspectional Services says that the store can request a hearing within 10 days to discuss the closure order.Get the WCVB News App