Vijay Shekhar Sharma's paytm has apologised to its users for a testing error and ensured that it won't repeat the same in near future. On Saturday some users received a push message via their paytm app, consisting of ramdom alphabets.

The message created panic among the users as it looked like their accounts have been hacked. However, later Paytm issued an apology stating that the test push notification was a testing error.

"We apologize for the test push notification some of you may have received from Paytm App. It was a testing error by us. We are ensuring that such errors are eliminated completely in future", Paytm tweeted.

We apologize for the test push notification some of you may have received from Paytm App. It was a testing error by us. We are ensuring that such errors are eliminated completely in future. — Paytm (@Paytm) January 5, 2019

Meanwhile, Paytm Payments Bank Ltd (PPBL) has said it has resumed Know Your Customer (KYC) process as well as onboarding new customers after receiving a formal nod from the Reserve Bank of India (RBI).PPBL in June last year was asked to stop adding new customers after an audit by the RBI that made some observations about the bank's KYC processes.

In July last year, its then Chief Executive Officer (CEO) Renu Satti resigned from her position and took on the mandate of heading Paytm's retail initiative. The bank had roped in veteran banker Satish Gupta as its managing director and CEO in October."PPBL has received a formal nod from the RBI to start onboarding new customers while resuming KYC for the bank as well as wallet customers starting from December 31, 2018," PPBL said in its latest statement.

The statement added that potential customers would now be able to open their savings or current account with PPBL.Payments banks can accept deposits from individuals and small businesses up to Rs 1 lakh per account.PPBL aims to acquire 100 million additional customers by the end of 2019, the statement said.