There may be some situations when Your QuickBooks won’t open company file. You should not panic as this is a very common issue.

Here in this post, we are discussing how to fix this type of error. To open a qbb File Without QuickBook read this article. You can also contact our certified ProAdvisor by dialing our QuickBooks support number +1-855-441-4417 toll-free.

There may be several reasons due to which you may not be able to open your company file. It may be possible that you are not using the latest version of QuickBooks, however, more troubling problems such as data corruption may be the cause.

In this article, we will discuss what are its reasons and how to fix this error? and offers useful tips to troubleshoots error QuickBooks won’t open company file.

Related article: How to Identify, Prevent and fix QuickBooks Corrupted Company File

Steps to Troubleshoot when QuickBooks Won’t Open Company File

You have two options to resolve this particular problem. Either you can read the instruction mentioned below and try to solve them yourself. Or you can contact the QuickBooks support team who are experts in solving the problems in a very short period of time. If time & complexity is not the issue you can do it on your own and learn the procedure for future need.

The reason behind Company file can’t open in QuickBooks

QuickBooks Company files have damaged data when it was in use last time.

Company data are damaged owing to a corrupt hard drive with file storage.

The issue with file location and extension.

A conflicting *QBW.TLG file.

Issues with reports in the file.

Using incorrect QB version to open files.

Apply the wrong method to open particular file types.

You might face the following error messages

Know more about Quickbooks Unable To Communicate With Company File

Precautions before starting to troubleshoot.

Before starting the troubleshooting for the company file, you should make sure that the issue is with the company file not with the program itself.

Also, make sure that you have an updated version of Quickbooks.

Your Quickbooks Desktop Program should not be corrupted.

Only one computer should host your company file.

Basic General Troubleshooting steps are:

Solution 1: Open the File directly from QuickBooks

Press and hold the Ctrl key while double-clicking on the QuickBooks icon.

Do not let go of the hold key until no window QuickBooks file open.

Once the QuickBooks program opens up make sure that only one computer is hosting the company file. If not close down the other servers that open the company file.

Turn off hosting in other computers by following the given below steps-

For single-user

Note–Turn on hosting mode disables for multi-user access.

Go to file click on utilities then click on stop hosting multi-user access.

When you follow the above step and stop hosting multi-user access the message appears on your screen, select Yes.

After the company file is closed this message appears, you will select Yes.

For multi-user

Note– This error usually indicates that one or more client computers are set up incorrectly to host multi-user access.

This error message is displayed on every client computer.

Go to the No Company Open window, choose File, then select utilities.

Now, you can confirm that the menu option of the host multi-user access is displayed. One or more client computers can display the menu options on the screen. Client computers prevent hosting multi-user access, which indicates that they are already hosting multi-user access.

Select the option to stop multi-user access hosted on any client computer, display hosting of stop multi-user access, then follow the prompts to stop hosting.

Then try to open the problem file again. The log-in window should now appear.

If this solution doesn’t work move forward to the next solution.

You may also like: QuickBooks File Doctor: Repair Your Company Damaged File Or Network

Solution 2: Open QuickBooks file from another desktop

Go to the QuickBooks file menu, select an open or restore company.

Select the appropriate option button for the type of file that you are trying to open.

Browse to the location of the file that you are trying to open

Then select the file and click open.

Solution 3: Rename .TLG and.ND files

Open the company file where the company file is saved.

Right-click the transaction log file and rename it to [company file name]OLD.qbw.TLG. It has the same name as the company file with a .tlg file extension.

Open the company file and after that QuickBooks will automatically create a.TLG and.ND files.

Solution 4: Copy the company file to a new location

Create a new folder in C: drive.

Open the folder where the company file is saved.

Press and hold the Ctrl key. Choose the company file(.qbw) and the corresponding.TLG of your company file.

Right-click and choose copy.

Open the new folder and Right-click and choose paste.

Read more: QuickBooks Unable To Backup Company File

Solution 5: Check the properties and file extension

Open the folder where the company file is saved.

Right-click the company file and choose properties.

Make sure the Types of File is QuickBooks company file and the File size is at least 7MB.

Select Advanced and make sure that boxes to Compress and Encrypt attributes are unchecked.

Choose OK.

Solution 6: Troubleshoot the QuickBooks installation

Solution 7: Check the file you are opening

There are many types of files in QuickBooks files with different file extensions. You are required to open the company file (QBW) with .qbw file extension at the end of the name of the file.

Some other files like QuickBooks backup files (QBB) or QuickBooks Portable file (QBM) can’t be open in the same way as QuickBooks company file.

Solution 8: Find out what causing the error

In this solution, we’ll show you how you can find out whether the company file itself or QuickBooks software is causing the issue. Follow the below mentioned steps for this.

First of all, go to the Windows Start menu.

menu. Then, in the search bar, type “File Explorer” and then open the file explorer.

and then open the file explorer. In the file explorer, you have to find the “QuickBooks.exe” file. Usually, you can find this file in the QuickBooks folder.

Once you find the file then hold the Ctrl button down on your keyboard and double click on the QuickBooks.exe file at the same time. Don’t release the Ctrl button until the QuickBooks software doesn’t open completely.

As soon as QuickBooks open, you need to open the company file. If you are unable to open to company file then we have a second test. Open QuickBooks but don’t open the company file instead of company file open a QuickBooks sample file.

If neither QuickBooks nor sample file is open and you encounter any error then it means the software is causing the issue. You can use this article on QuickBooks won’t open to fix this error.

But, if the sample file open normally then it means there are issues with the company file.

Solution 9: Turn Off Hosting on your workstations

If you are using QuickBooks application on the single user mode oryour company file is not hosted on any network then you can skip this step.

It is important to turn off the host multi-users access option on the workstations because these are the computers that are connected over the network and are not supposed to host company files. Only the server computer should host the company files otherwise you may have to face some errors. Follow the steps mentioned below to do the same.

First, you need to open QuickBooks on any one of the workstations.

Before, you open the company file, you need to go to the Files from top-menu bar and then select the Utilities option.

from top-menu bar and then select the option. Here, in the drop-down menu, if you are able to see the ‘Host Multi-user access’ then don’t select it. This means this workstation is not causing the problem at all. You need to go to the next workstation.

then don’t select it. This means this workstation is not causing the problem at all. You need to go to the next workstation. Instead, if you see the ‘Stop hosting multi-user access’ then click on it.

then click on it. You have to perform all the above-mentioned steps on all the workstations.

Once you are done with your workstation you need to move on to the server computer. This is the system that is usually host the company file.

First, you need to open the QuickBooks application on the server computer.

Then, from the top menu bar click on the File menu and then select the Utilities option.

Here, if you see the ‘Host multi-user access’ option then select it.

Again, go to the File<Utilities and this time select the ‘Stop hosting multi-user access’. By doing this, you reset the multi-user settings.

Then, one last time click on the File menu from the top menu bar and then go to the Utilities option and select the Host multi-user access option.

Solution 10: Turn off the ‘Save when closing’ feature

If you have a few windows or reports that are set to open automatically then sometimes it can freeze QuickBooks when it starts on startup. We have to stop this from opening automatically. To do this,

First, you need to open the QuickBooks Desktop.

Then, go to the No Company Open window, here from the list select your company file. Then, hold the Alt button on the keyboard and select the Open option at the same time. Remember, don’t release the Alt button until the company file is not open.

NOTE: If QuickBooks ask you to login then you enter the password and then press and hold the Alt button and then select OK.

Once the company file is opened then we need to turn off the ‘Save when closing’ feature. To do this,

From the top menu bar, click on the Edit menu and then select the Preferences option.

menu and then select the option. Then, click on the Desktop View tab.

tab. After that, select the “Don’t Save the desktop” option and then save it.

option and then save it. Finally, close the QuickBooks and open it again. Try to open the company file again.

Solution 11: Run a Repair

You can also try to move your company file to the other computer and then try to open the file there. If the company file can open in the second computer then for sure there is any issue with the first computer.

You can fix this issue by using any one of the following troubleshooting methods. Try to open the company file after implementing each step.

With the help of QuickBooks Tool hub run the installation diagnostic tool.

Run a repair on the installation file.

Perform the clean installation of the QuickBooks software.

Even after using all the above-mentioned solutions, QuickBooks cannot open your company file then it may happen due to the data damage, especially when you are able to open sample files as mentioned in method 8. You can try to fix your damaged data in the company file or try to restore the recent backup to resolve this error.

The Bottom Line

We hope these steps will definitely help you get rid of the issue that you are facing but if you are still not able to resolve the problem opening QuickBooks desktop or company file, you must contact Wizxpert QuickBooks ProAdvisors team. A team of experts is available day-in and day-out to provide relevant and reliable solutions for all kinds of QuickBooks related issues.