Documentary following the work of Newcastle's Family Intervention Project, whose job is to help improve the lives of the area's most challenging and disruptive families.

Documentary following the around the clock work of Newcastle's Family Intervention Project, whose job is to help improve the lives of the area's most challenging and disruptive families.

David Cameron has vowed to turn around the lives of 120,000 troubled families by 2015. This documentary gains unique access to the inspirational FIP workers who have been assigned the seemingly impossible task of implementing Cameron's promise.

Every day, FIP work intensively with the most disadvantaged, challenging and disruptive families in the UK who other authorities (social workers, police, education, housing) have tried - and failed - to help. If the families don't change, they will lose their homes or children.

FIP worker Claire Stewart is trying to help Sharon, whose 14-year-old-daughter is refusing to go to school. Gangs of youths frequent her house, and have been terrorising the estate.

FIP worker Vicki McKeown has been brought in to transform a mother whose two boys are being neglected and risk of being taken into care.