General Setup Information Account names are always in all lower-case. Both account names and passwords are case-sensitive.

Email addresses (username@transbay.net) are not case-sensitive, so username@transbay.net and USERNAME@TRANSBAY.NET are the same address. Mail Servers If your user ID is "username", then your email address is "username@transbay.net".

Our servers: SMTP server (outbound mail): mail.transbay.net

POP3 server (mail retrieval): mail.transbay.net

IMAP server (mail retrieval): mail.transbay.net If you access our SMTP server from a foreign network (e.g. Comcast, AT&T), you'll need to specify:

(1) use port 587 instead of port 25;

(2) Turn ON "authentication": Mozilla calls this "use username and password", Outlook calls it "server requires authentication". Specify your username in the field supplied.

(3) Only TLS encryption is offered. You can specify "Use TLS" or "Use TLS if available", but "SSL" is not supported.

If your program can't do TLS (and so far Outlook cannot) then you will not be able to use encryption. Email handling is discussed more fully here.

User email setup and tools are discussed here.

DNS (Domain Name Service) Server Primary DNS: 208.87.219.140 (dns1.transbay.net)

Secondary DNS: 208.87.219.140 (dns2.transbay.net) ... it is the same for now.

Acceptable Use Policy We believe in Free Speech and in the broadest possible interpretation of the First Amendment. We do not police user web pages, email or postings to the Usenet. However, users are expected to comply with all applicable Local, State and Federal laws, and to observe at least a minimum of decorum. Do not harass or spam from transbay.net or from a colocated or remote networked server. We are responsive to outside complaints of harassment or abuse by users of our services. We reserve the right to intervene immediately and without notice in cases of suspected abuse. We reserve the right to refuse service to anyone, to suspend service until a dispute or situation is resolved to our satisfaction, and to revoke service if we feel it necessary. You agree not to allow anyone besides yourself to use your account without consulting with us in advance and obtaining our approval; the only exception is usage by immediate family members. Parents are expected to supervise their child's use of the service whenever there might be any concern for abuse of the child or by the child. We are not liable for the consequences of content accessed on the Internet. Your discretion is presumed. To report abuse, spam mail, etc., report the incident or forward the spam (including headers) to abuse@transbay.net. We do not permit our facilities to be used to perform unsolicited mass mailings (spam), commercial or otherwise. We do not permit users of our facilities to use spam to advertise their services hosted on our network. We reserve the right to block any and all Internet traffic which in our opinion has the potential to materially interfere with our business, damage our reputation, or interfere with other services on the Internet or the operation of our Internet access.