Solution Management System

A solution is nothing but a quick fix that our help desk provides for the problems faced by the clients. An instantaneous clear and adaptable solution is what is expected by the client and which is given by RIW help desk. A proper explanation and a work around are given by the technicians and details for the solution of the problems are provided and recorded for future use. Whenever the problem or error re occurs solution is fetched from the records to increase efficiency and to provide better services and support to the clients.

