Colleagues,



A power outage on campus Monday morning (2/11/19), while brief, caused some significant issues with a large number of information technology, network and web services at Purdue. Be assured that ITaP’s staff is fully focused on resolving these issues and will work as long as necessary to get everything working again as quickly as possible.



As a result of the power surge, ITaP lost a critical portion of the storage infrastructure. Although we don’t expect data loss, it will take time to rebuild the system and bring up all of the services impacted. As possible, we will bring systems online on a rolling basis, prioritizing student systems first, followed by business systems.



More information, including red flags that identify many of the affected services, is available on the one.purdue.edu portal, which is hosted off-site and was unaffected by the power incident.



Among the major systems affected: Blackboard, Cascade, COEUS, MyPurdue, printing, point-of-sale systems (including campus dining and the Union Club Hotel), and network switches in a few buildings, in addition to other systems and services.



Thank you for your patience.



Julie Kercher-Updike, Deputy CIO

Purdue University

www.itap.purdue.edu

