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Theresa May’s belated attempts to engage directly with members of the public ran into difficulties when she was berated during a walkabout in Abingdon in Oxfordshire by a voter with a learning disability who has suffered from benefit cuts.

Cathy Mohan told the prime minister, who has been accused of hiding from the electorate, that she was forced to live on £100 a month in benefits after being denied help with the extra costs of coping with a learning disability.

“Do you know what I want? I want my disability living allowance to come back... I can’t live on £100 a month. They just took it all away from me,” Mohan said in a scene that was captured on camera.

The confrontation occurred after May’s campaign shifted strategy to allow more contact with voters. Her team changed tack after becoming acutely sensitive to claims the prime minister was avoiding ordinary people by holding invite-only events for Conservative party activists and employees in their workplaces.

May tried to defend her record, saying that the government had “a lot of plans for people with mental health [problems] in particular” but Mohan continued to challenge her, reminding her that people with learning disabilities needed more help, too.

You can read more on that exchange here.