Known Issues With the Lodestone (Nov. 18)

Currently, we have confirmed that the data optimization implemented in patch 2.4 is causing the following issues with the Lodestone.



- Certain Characters’ Achievement Histories Have Been Reset

We have confirmed an issue occurring after patch 2.4 wherein characters who had not completed achievements beyond a fixed period of time have had their achievement history reset.



This issue does not affect the status of any information in-game, but on the Lodestone, information regarding achievement history has been lost. For this reason, at the time the next new achievement is completed, all previous achievements completed up until that point will display simultaneously, as if completed all at once.



Please note, because we have temporarily stopped the Lodestone from updating, players who have not already been affected by this issue do not have to worry about having their achievement history reset. Unfortunately, for players who have already been affected, their achievement history data is lost and cannot be recovered.





- Various Ranking Numbers Are Incorrect

We have confirmed an issue occurring on the Lodestone after patch 2.4 wherein various rankings displayed are incorrect. Investigation and recovery work is underway, and we will update you as soon as there is any new information.





- Free Company Housing Size Information Is Incorrect

We have confirmed an issue occurring on the Lodestone after patch 2.4 wherein all free company housing, regardless of actual size, is labeled as size “S”.



We are currently working on a fix. In the meantime, please note that this issue does not in any way affect the actual housing in-game.



We apologize for any inconvenience, and ask your patience and understanding.