(My Mom no longer has land-line phone service; instead, she uses her cell phone. I receive this call from her literally the day after she got her first smart phone.)

Me: “Hello.”

Mom: “Did you just call me?”

Me: “No.”

Mom: “Oh, I just missed a call and I can’t see who it was from.”

Me: “Maybe it was [brother] or [sister]?”

Mom: “I no longer have the symbol for making calls on my home screen, and I don’t have the symbol for hanging up. I was just on the phone with [satellite provider], and somehow after I got off the phone with them, I called them back. I couldn’t end the call, so I had to go through all the prompts to talk to a person. Once I did, I had to explain to her that I had just gotten this smart phone and I can’t find the button to end the call, and could she please hang so I could end the call!”