Deploying PowerBI will place a powerful, easy-to-use application into the hands of your user community. In our experience up-take can be rapid and, if not planned properly, leave the organisation with a critical tool that isn't properly looked after. As a result, we think its important to get to grips with the support implications of PowerBI up-front. Microsoft have made available a well-written and highly informative document to help with the planning process - "Planning a PowerBI Enterprise Deployment".

This article covers some of what we have found to be common support tasks that need to be planned for when designing your PowerBI support model. The list is not definitive as it will be shaped by your specific organisation, however we find it a useful starter when developing support RACI’s for PowerBI.