Eight out of ten R&Is come from customers who are either landlords or tenants needing their curtains cleaned when the tenancy contract ends. The rest are made up mostly by corporate and home users. Since curtains are too big, heavy and normally requires dry cleaning, the work is usually given to the dry cleaners. In addition, you can leave this laborious and sometimes dangerous job of taking down the curtains to the professionals.

Curtains are taken down in a slow and orderly fashion to ensure that curtains do not get mixed up and avoid the scattering of dusts accumulated in the curtains. After that, curtains are properly folded and packed into plastic bags which are then labelled. Hooks, strings, rings, metal bars (Roman blinds) and other accessories are removed in the factory before cleaning commence.

If the job site involves a change in tenancy, the hanging back (installation) of curtains is usually scheduled after the painting and cleaning of the house. It is advisable to complete a day or two before a new tenant moves his furniture in.