Contact information and important links

Where can I find more information about the response to coronavirus (COVID-19)?

The NDIS Contact Centre is the best option for contacting us. Call the Contact Centre on 1800 800 110, Monday to Friday 8am to 8pm (local time). Select option 5 for plan enquiries related to COVID-19.

Disability Information Helpline

The Disability Information Helpline is for people with disability, their families and carers who need help because of coronavirus (COVID-19).

The Helpline is free, private and fact-checked.

You can contact the Helpline in the following ways:

• Phone (free call): 1800 643 787

• If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677.

The Helpline is available Monday to Friday 8am to 8pm (AEST). It’s not available on national public holidays.

Find out more on the Department of Social Services website .

Coronavirus (COVID-19) information in accessible formats

We have recently published Easy Read information in English and a selection of languages, and frequently asked questions with the latest information about our response to the coronavirus (COVID-19).