Woman Spends 2 Years Trying to Get Comcast to Bury a Cable Salt Lake City's KUTV (hat tip, Consumerist) details how one non-Comcast customer was left with coaxial cable draped casually across their property for the better part of two years, and the headache-inducing effort it took for Comcast to do something about it. The cable was originally laid during a rain storm, but the Comcast installers' promise to come back and bury it never materialized. The problem became significant when the homeowner recently attempted to refinancing her mortgage and the ugly cable became a potential problem for the appraiser.

quote: "I just got through operator after operator, different people who didn't know what I was talking about. I wasn't trying to get Comcast. I don't have cable. I wasn't a customer. They just didn't know what to do," she said. Just like countless stories before this one, it only took Comcast a single day to properly bury the cable, but only after the media got involved. Getting an ISP to return and bury a cable has been a sore point for our readers for years. Let us know your experiences and solutions in the comment section below. And is often the case, calling Comcast for help didn't accomplish much, the fact she wasn't a customer being just too damn confusing for historically-awful Comcast support:Just like countless stories before this one, it only took Comcast ato properly bury the cable, but onlythe media got involved. Getting an ISP to return and bury a cable has been a sore point for our readers. Let us know your experiences and solutions in the comment section below.







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Most recommended from 38 comments



battleop

join:2005-09-28

00000 47 recommendations battleop Member Just cut it... It would have never made it two years before I cut it. Exile714

join:2015-08-19 18 recommendations Exile714 Member Just sue them The right of way does not include the right to leave a cable improperly installed. Have an appraiser tell you how much it's hurting the value of your home, then sue for the difference in small claims court where the rules aren't stacked in favor of those with money for lawyers.

buzz_4_20

join:2003-09-20

Biddeford, ME 13 recommendations buzz_4_20 Member It would've never made it... Two years... not where I live... Between the snowplow, and the dogs/kids it wouldn't have stood a chance.

Red Hazard

Premium Member

join:2012-07-21

O Fallon, IL 5 recommendations Red Hazard Premium Member "Comcast installers' promise to come back and bury it " The 'ole Comcast promise trick.

MasterWoofie

Premium Member

join:2009-04-04

Panama City, FL ARRIS CM8200

Asus GT-AC5300

4 recommendations MasterWoofie Premium Member Couldn't get them to fix a line blocking my street! Neither myself nor the fire department could get them to fix a line which had fallen down across my residential street. As it was getting dark, my wife hung a shirt over it to help people see it. Fire department came to my door to let me know about it around 9 am, they called, I called numerous time, THEY never did fix it. Their replacement did though... I'm glad I live in an area where I have another option. Worse customer service in the country, and despite many promises to fix it, keeps getting worse and worse. afn06011

join:2012-10-15

Florida 4 recommendations afn06011 Member Squirrels love peanut butter Squirrels love peanut butter. Oh my GOSH the wild animals ate it.