(CNN) Hailey Baldwin Bieber has some good goals for 2020: "let's connect more."

In a long Instagram post, the model -- and Justin Bieber's wife -- opened up about how others' online comments affect her and how she wishes for better connections with the new year.

"Because I love to connect, I do my best to expose my heart which means I love freely and empathize deeply, and because of that I also hurt very easily when I feel like people don't see my heart and see me for who I am," she said in the post.

Baldwin went on to say social media platforms like Instagram and Twitter are a "breeding ground for cruelty towards each other, and because people don't take the time to connect with each other on an honest level before they resort to hatred, it starts to damage what could be really beautiful human interaction and connection."

"It hurts to be torn apart on the internet," she said. "It hurts to be compared to other human beings every single day, it hurts for people to jump to conclusions and make assumptions. It hurts to be called names, and to feel like you don't measure up to a certain standard.. the list goes on and on."