8. Breaking down the features

It felt natural to insert “Taking a Moment” at the end of a session, and right before the current “Well Done” screen, which provides a quote relevant to the session and some personalized statistics.

User flow with insertions in blue

Asking the right questions

A critical part of reflection lies in evoking the proper set of emotions from the individual. In order to do so, we had to carefully pose the question in the right way. We favored copy that felt simple and unrestrictive, eventually landing on two questions:

Today I feel… A moment to remember from today was…

Today I feel…

This phrase was concise, yet broad enough for our needs. A simple question that engages the user to enough begin the self-reflection process.

Evolution of the input screen (V1 left, Final right)

The answer choices provide word strings that subsume a set of related emotions. To accommodate for the range of emotions a user might feel, we decided that three word strings would provide enough flexibility and better representation. Despite our research only focusing on the 10-day trial, we felt that word strings should be related to the selected packs from the subscription model(Regret, Focus, Etc), that way we could better predict how a user feels at the end of a session.

Contextualized word strings based on the pack

A moment to remember from my day was…

Drawing inspiration from the hedonic treadmill and the one sentence happiness journal, a user could input a quick sentence documenting a delightful moment from their day. By doing this repeatedly and demanding a focus on the good, this would slowly become a prodigious record that the user can enjoy at a later point.

“A moment to remember” modal screen

Redesigning the “Well Done” screen

Similar to the existing “Well Done” screen, we wanted to summarize and contextualize the end of the session while providing positive reinforcement for the user.

Current “Well Done” screen after session completion

The existing screen was competing for real estate with our feature. Discussion around whether to sunset the original quote was a long and tortuous process. In our follow up interviews with the participants, we had received positive feedback regarding the quote at the time of completion. However, our data showed that users’ feeling towards older session quotes did not resonate with them to the same degree, as they had somewhat forgotten the lessons learned.

These insights were enough signal to go ahead with our design decision to replace the quote.

Final version of the output screen

My “Moment” card

In order to illustrate the level of intimacy and personalization we were aiming for within the app, we redesigned the current card within “My Journey” to include a sample of the word strings previously chosen.

We drew inspiration from corner flip-book comics. The vision was to have users similarly scroll (or flip!) through the timeline and observe how their own behavior and attitudes have shaped over time.

This led to challenges around fitting enough context in each card, and what we should emphasize, without overloading and congesting the limited real estate. In the end, propagating and highlighting each word chosen in the string felt the most important and would resonate the most with the user on a passing glance.

“My Journey” section with the new moment card

Your last moment

This feature was born of the importance we placed on having an additional feedback loop of reminders of previous moments. Since the “Home” screen is the first viewport for the user, we believed that a having a quick overview of a previous moment would provide positive reinforcement.

Moment card as the star of the existing “Home” page

Music integration

Our data revealed the importance of music and mood were in achieving an immersive state. Headspace can leverage their recent partnership with Spotify for ambient sounds, or create custom ones similar to the Sound: Sleep singles.

The inclusion of the sliders were aimed to solve for jarring interruptions during the session breaks. Users can tweek the volume of both the Narrator’s voice and music to a balance of their liking.