Just a quick note to say how enormously pleased we were with the level of customer service provided to us by your staff. Our new-ish HP printer needed a set of replacement toner cartridges. The first set that was shipped did not fit. You sent a 2nd set to us pronto – sadly, it also did not fit. Without hesitation, you agreed to send us a 3rd set from a slightly different lot. It fit like a glove. You made it clear to us that your goal was our satisfaction. You succeeded, and we are grateful. Keep up the good work!

Howard & Kathryn