Returns and exchange details

If there is a problem please contact me through the ETSY conversation feature.



Return goods within 30 days for a full refund excluding shipping.

Returns must be in good condition so I can restock the item. Once I receive the items I'll issue a refund. Restocking fees do not apply.



I have tried to describe items accurately. If you have any questions, don't be shy, just email me for more pics or questions. I'll be happy to comply. Ask me anything.



Please check your address. All items will be sent to the address on your ETSY account because items lost in the mail due to the customer incorrectly entering their shipping address will not be refunded. I take your shipping address directly the from your ETSY account. So please check that it's correct.



Packages returned to me due to not being claimed by the customer will be reshipped if the customer pays for shipping.



COLLAGE SHEETS



* INSTANT DOWNLOADS - Non refundable

If there is a problem with the download please DO contact me so I can fix it.



All my collage sheets, bookplates, stickers and ATC backgrounds are Instant Downloads. Once again, check your ETSY email address as that's where your download will be.



Also check your junk mail or spam if you can't find it.



No need to repurchase a download if you lose it while working on it. The link for the download stays live for a week or so.



If you have any questions or comments feel free to send me an Etsy convo. If there's a problem, feel free to contact me.