





Hello Raiders

This is GM Orvel

Today’ we are going to have Urgent Maintenance.

Please check the details below.





[Maintenance Schedule]



▶Monday, 2nd Oct 2017

America Server: 02:00-05:00 (UTC -4)

Asia Server: 13:00-16:00 (UTC +7)

EU Server: 08:00-11:00 (UTC +2)



Maintenance Compensation: 300 Rubies



[Maintenance Details]



Double Daily World Boss Rank Reward (2nd Oct – 8th Oct)



▶Special Autumn Event will begin

(Details: https://www.plug.game/kingsraid-en/posts?menuId=2#/posts/4036)



▶ Limits on changing guilds

- You won’t be able to access to guild content for 1 week (168 hours) after quitting/been

kicked out from the guild



:: Cannot use Guild Shop

:: Cannot play Guild Raid

:: Cannot claim Guild Raid Rewards



** You won’t be able to play Guild content even after creating a new guild or

after being appointed as the guild master for the remaining time.





▶Guild Raid Abuser Ban process & Compensation



We have completed guild abusing data investigation for each server. Guild Raid Abusers

will be banned and compensation for other raiders will be given during the maintenance.



(** Please note that rewards above are only for Asia/America Server.)

- The way of sorting out Guild Raid Abusers



:: We have conducted an investigation throughout all servers about users those who have taken

the advantage of “Claimed Guild Raid Rewards -> Move to another Guild ->

Claimed Guild Raid Rewards” more than 3 times within a week.



- Ban Duration (Revised)

:: There is an adjustment on Ban Duration according to the total number of abusing

-> Abusers will be banned as following; Total number of abusing x 1 week



** Guild Raid Abusers will be banned based on standards listed above.

They won’t be able to access to the Guild Content as listed.

** Also, as promised before, we are going to send out compensation as below.

(Rewards won’t be sent to Guild Raid Abusers)



- 2000 Rubies

- Stone of Infinity x2

- All Essence x30

- EXP & Gold Booster x5

- Loot Booster x1

- Stamina Potion x30



** At first, we were planning to set ban duration based on stacked abusing data,

however, we thought it could be 'Death Sentence' to some users.

We admit that we should have had proper rules for this issue.

We apologize for your inconvenience for the issue, and we will try our best to prevent

certain issues in advance



** Please note that rewards above are only for Asia/America Server.



** If you have any inquiry regarding Guild Raid Bann issues, please send an email to

cs_en@vespainteractive.com



** For iOS delay last week, we will be back with another notice for compensation details.



Thank you

GM Orvel





