Return & Refund Policy.



Our Return policy lasts 90 days.

If 90 days have gone by since delivery, unfortunately we can't offer you a refund or exchange unless the exchange is to honor a Warranty Replacement.



In most cases we will provide a pre-paid authorized return label.

To complete your return, we require proof of first ownership. Either by regestered HIN or by valid order number.

There are certain situations where only partial refunds are granted (if applicable, see warranty).



Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.



Late or missing refunds (if applicable)

If you haven't received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund yet, please contact us at shop@tucktec.com.



Exchanges (if applicable)

We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shop@tucktec.com Shipping. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.



