To help make delivery of your sales easy and fast, eBay is introducing Managed Delivery, an end-to-end fulfillment service that will be available to US sellers in 2020. Managed Delivery will be a competitively-priced, reliable and fast shipping option for businesses. We anticipate sellers with high-volume inventory in popular categories like Electronics, Home & Garden, and Fashion will benefit the most from our new service.

With Managed Delivery, our national fulfillment partners will store, pack, and ship your items. You’ll be able to seamlessly manage and track your inventory through Seller Hub and third-party integrations.

Managed Delivery will be available for fulfilling orders whether they’re placed on eBay, or other online marketplaces.

Benefits for sellers

Lower fulfillment costs. With Managed Delivery, you’ll save on fulfillment/delivery costs because eBay will negotiate competitive rates on 1-day 2-day and 3-day delivery options.

We’ll protect you. Sellers enrolled in Managed Delivery will receive the same protections as Top Rated Sellers for Managed Delivery transactions. In addition, we will remove any negative or neutral feedback or item not received, stockout and item not as described (INAD) defects for the Managed Delivery transactions as long your INAD performance meets eBay’s requirements.

Simplified and faster shipping. In collaboration with our fulfillment partners , eBay will manage logistics and get your items out the door quickly and on time so you can focus on selling.

Increased visibility. Make your listings stand out—let buyers know you’ll get their purchases to them in 3 days or less.

Save storage space . Store your merchandise at a Managed Delivery center and save storage space, and costs.

Benefits for buyers

Speedy delivery. Buyers will receive their purchases in 3 days or less.

Quality packaging . Orders arrive in high quality, sturdy, eco-friendly eBay-branded shipping boxes.

Reliability. With 100% tracking, buyers can monitor their packages so they’ll know when to expect them.

Customer support. Quicker resolution of their transaction queries.



We’re currently designing the Managed Delivery service to ensure it meets your needs. Tell us what’s important to you. Please take a moment to fill out our survey and let us know if you would be interested in using Managed Delivery when it’s available.

Learn more about Managed Delivery at www.ebay.com/manageddelivery.

As always, thank you for selling on eBay.

The eBay Team