Bill Shihara, CEO of Bittrex, Confirmed During a Unikrn Radio Podcast with Unikrn CEO Rahul Sood January 31st Bittrex Exchange will open USD trading to the majority of its customers.

Bittrex was founded in 2013 by Shihara and two business partners, all of whom previously worked for security at Microsoft. Shihara told Sood that the initial success of Bittrex was due to the combination of the founders' security history, as well as their willingness to upload their CVs with photos of themselves at one point. where most of the exchanges were anonymous

the news in October 2017 for its sudden decision to turn off thousands of accounts for compliance reviews without warning its users in advance.

Perhaps because of this hiccup customer service, the exchange announced in December 2017 about new users, citing the backlog of user support tickets and their current inability to verify accurately every new user with such a request.

In the podcast, Shihara noted that Bittrex being an American stock market, they take their legal obligations KYC and AML very seriously, which requires a lot of staff to do checks. In response to a question about customer support service challenges, Shihara said that they hope to add another 20 support entrepreneurs this spring, bringing the total to 80.

Shihara added that users sign up for the exchange will open again soon, but there will be additional requirements for new users, such as minimum commercial repositories. According to Shihara, this ensures that new users are "people who understand what they do."

Bittrex is not designed for the retail customer, but aims at a target audience of Shihara told Sood,