Jackie Mader/The Hechinger Report Sasha Redlener, a first-grade teacher at Mott Haven Academy Charter School, helps her students with an assignment. Classes at the school mix “body breaks” and other playtime with reading and math instruction and lessons in social and emotional skills.

BRONX, N.Y. — Sasha Redlener slipped into a child-sized chair at a table beside first-grader Alyssa. It was midway through a class discussion on safety, with the students at Mott Haven Academy Charter School scratching out answers to questions like, “What does it mean to feel safe?” and “What can you do to help make your school feel safe?”

But Alyssa was sticking out her tongue and shimmying in her chair. Redlener asked the girl if she was comfortable at her table.

“I’m comfortable,” said Alyssa. “I just have a lot of energy.”

“I can see that,” said Redlener, suggesting they visit the water fountain for a quick break. As she escorted Alyssa into the hallway, Redlener’s co-teacher, Carolina Garcia, and Alexa Wernick, one of the school’s family and student specialists, scooted beside other students to coach them on their writing.

The goal with Alyssa, as with all her classmates, is to keep her “in the green.” At Haven, a decade-old South Bronx charter school serving roughly 450 kids in pre-K through seventh grade, moods are characterized by colors. Red and blue represent unpleasant moods: anger, frustration; sadness, boredom. Yellow stands for positive, high-energy emotions, such as excitement and joy. Green is tranquility, serenity, satisfaction — ideal conditions for what Haven teachers refer to as “learning mode.”

Alyssa has large, brown eyes; dark hair that’s often gathered in a ponytail; and a tendency to wiggle and squirm. (“Watch your body, Alyssa,” has been a common refrain from teachers.) At the start of the school year, she would often shut down, arms folded, eyes cast downward. But midway through the school year, she had learned to express herself more effectively, to recognize her pooling frustration and take steps to forestall it. She would speak up when she was feeling excited or upset and listen when teachers gave her feedback. Taking water breaks, drawing and coloring and interacting one-on-one with teachers also helped. Alyssa’s school weeks were still marked by ups and downs, however; she was particularly on edge if she missed a visit with her mother.

Since November 2015, Alyssa had lived in foster care, and her time with her mother had been restricted to twice-weekly visits, meted out one hour or so at a time, in the drab office of a child welfare organization and under the supervision of a caseworker.

At many schools, a home life like Alyssa’s would be an outlier — but here it’s written into the founding documents of the school. A third of the kids at Haven are in foster care, and another third come from families enrolled in the city’s preventive services (such as drug and mental health counseling), which are designed to stabilize households to keep kids from entering foster care. The final third live in the surrounding neighborhood. These students often have their own intense needs as their families contend with the stresses of poverty. The Mott Haven section of the Bronx, a mix of row houses, retail stores and hulking housing projects one subway stop from Manhattan, is located in the poorest congressional district in the country.

At first, Haven’s educational experiment seemed like it might be a flop. Classes were chaotic and it showed in the school data: Of Haven’s first class of third-graders, only 29 percent earned a “proficient” score on state standardized tests in math and 26 percent in reading. The school responded by overhauling its approach — adding teachers, behavioral specialists and extra academic support. Gradually, its scores improved and its students in the child welfare system began to outperform foster children attending other schools. In 2017, 59 percent of its third- through fifth-graders earned a proficient score on the state tests compared with 42 percent of third- through fifth-graders citywide; discipline has shown improvement too. Haven has begun to draw educators from Texas, Maryland and elsewhere to observe its approach to teaching some of the country’s most vulnerable children.

Jackie Mader/The Hechinger Report Mott Haven Academy Charter School was started by a New York City child-welfare organization with the goal of helping lift the academic performance of the city’s most vulnerable students.

While even Haven’s backers say its approach can’t be scaled in its entirety — and critics worry about even partially segregating children who are in foster care — the institution has begun to find some answers to one of the toughest questions facing schools: How do you educate children whose lives have been hijacked by abuse, neglect and violence?

Haven was started by the New York Foundling, one of the city’s oldest and biggest child welfare organizations. Last year, the organization served roughly 27,000 children and families through programs that support foster kids, youth with disabilities, expectant parents and juvenile offenders. Until a decade ago, however, the group’s education experience was limited to after-school tutoring and a Head Start program in Puerto Rico.

But the Foundling’s president, Bill Baccaglini, was interested in trying to reverse the singularly grim educational performance of foster youth. Nationally, on any given day, there are about 442,995 children in foster care, according to the latest data, a number that has increased recently in part because of the opioid epidemic. In New York and across the country, children who’ve spent time in the child welfare system tend to fare worse in school than just about any other group of students. In the 2016-17 school year, for example, just 21 percent of third-graders in foster care in New York City earned a proficient score in English and 20 percent did so in math. Just 16 percent of students in foster care were on track to graduate from high school within four years of starting. Often exposed to trauma and then doubly harmed by being torn from their parents, foster children tend to ricochet between multiple homes and schools, adding to their learning challenges. “It borders on criminal,” says Baccaglini, a white-haired veteran of state child-services agencies.

Baccaglini wanted to see if, by drawing on the agency’s long experience with traumatized kids and locating casework services within a school, the Foundling could make a difference. So, in 2008, the agency rented space at the Mott Haven neighborhood elementary school, P.S. 43, and broke ground on an adjacent plot of long-vacant land. In 2010, Haven moved into its permanent home, a boxy, seven-floor building with a gym, dance studio and cafeteria in the basement and a health clinic and caseworker offices upstairs. The school later concluded that putting Foundling caseworkers inside the school building wasn’t essential, so long as kids were getting mental health support from social workers when they needed it, Baccaglini says. Recently, all but one of the school’s upper floors gave way to classrooms as Haven has added middle-school grades. (The school plans to halt its expansion when it reaches eighth grade in the 2019-20 school year.)

The Hechinger Report followed three of Haven’s families over the course of the last academic year to examine the school’s solutions to the many problems complicating the education of youth in foster care. First-grader Alyssa lived with a foster mother. Brandon, in fourth grade, and his two siblings at Haven were being raised by their mother, Jennifer, who’d learned about the school while getting mental health support for herself and her kids through preventive services. Salima, a sixth-grader, and her sister Khadija, a kindergartner, had been admitted through the lottery system for children from the Mott Haven neighborhood. The families’ last names have been omitted to protect their privacy.

‘A Child Is Not A Revolving Door’

Alyssa trundled to school each morning between the towers of the public housing complex where she lived, dressed in brown Ugg-style boots in winter and white high-top Converse in warmer months. She’d moved in with her new foster mother, a woman in her 50s named Michelle, the previous summer.

In Michelle’s three-bedroom apartment, Alyssa shared a bunk bed with her 3-year-old brother. A 10-year-old girl from another family joined the household in February. Michelle’s teenage son lived there too, along with a small dog named Ms. Peaches.

Michelle had raised four kids of her own — and fostered seven. As soon as she received a foster kid of school age, Michelle would call Haven. “They do all kinds of things,” said Michelle one winter evening, as Alyssa emerged from her bedroom carrying a flyer for an upcoming school movie night. Michelle was trying to get the 10-year-old into Haven, too, but the school didn’t have any midyear openings.

Jackie Mader/The Hechinger Report Alyssa in her first-grade classroom at Mott Haven Academy Charter School, where she enrolled after moving in with a foster mother who lives near the South Bronx institution.

Alyssa’s first few months at Haven were bumpy. In November, Alyssa’s teachers and the school’s director of social work called Michelle in for a meeting. Their message: The girl needed extra support. She would continue to receive small group instruction each day in reading through a program known as Preventing Academic Failure. A member of the school’s behavior intervention team, Krystina Avila, was put on call for Alyssa when needed, and she had daily check-ins with Wernick as well. The 6-year-old would also likely be evaluated for a learning disability, but mainly as a way to gather more information on her aptitudes and challenges; Haven officials felt confident they could work with her successfully. As winter set in, Alyssa grew more comfortable in her classes and began to make some tentative academic progress.

Meanwhile, at her home, Alyssa’s behavior was improving too, according to Michelle. On weekends, the girls would often go out and get their hair done; at night, the foster mother said, they’d say their prayers together at Michelle’s bedside. Alyssa had started out a bit distrustful, fiercely protective of her younger brother. More recently, she’d softened. “She’s my little helper,” said Michelle. “She’s always asking me, ‘Can I polish your fingers?’ ‘Can I do your hair?’ … She’s very lovable.”

But toward winter’s end, events risked cleaving that newfound consistency. Michelle’s relationship with Alyssa’s biological mother had been strained for some time, a not-uncommon dynamic. Alyssa’s relationship with the 10-year-old girl in the household had also started to sour. Then, in February, Michelle said that Alyssa’s mother accused her of yelling at Alyssa’s little brother and injuring his finger, an allegation Michelle denied. Unnerved, Michelle said she filed paperwork to have Alyssa and her brother removed from her home.

“I was in a numb mood,” Michelle said a few days later. “When I say numb, I was blank. I have never in my history of taking care of kids had to write out a 10-day notice.” She was going back and forth on whether it was the right decision; she planned to meet later that week with staff from the Foundling, who oversaw Alyssa’s placement in foster care, to discuss her options.

A native of Savannah, Georgia, Michelle grew up in foster care, and she viewed her work as a foster mother as her way of giving back. She proudly hung awards from community groups including the Foundling on her living room wall. This made Michelle all the more anguished at the idea of Alyssa and her little brother going to a new home: “A child is not a revolving door.”

If Alyssa did move, it would be her third foster home in as many years. The traumatic events she’d experienced were piling up.

Refining The Model

Haven officials are quick to acknowledge that, in the school’s first years, they underestimated the educational consequences of trauma. Some of the kids showed up to kindergarten unable to speak in full sentences. Others had difficulty forming attachments to adults and other children, couldn’t cope with setbacks and exhibited impulsiveness, distrust and antisocial behavior. A growing body of research suggests that traumatic events and constant stress can sap children of their resilience and even cause chemical changes in their bodies and brains.

“A lot of these kids would make a mistake, and they would just melt down or crumple up all their work or hit another kid,” said Marla Brassard, a professor of psychology and education at Columbia University’s Teachers College, who studied Haven in its first years as part of her research on childhood trauma. (The Hechinger Report, which produced this story, is an independent unit of Columbia’s Teachers College.) “The level of support [needed] was well beyond what even the most highly skilled teacher could manage.”

Jackie Mader/The Hechinger Report Mott Haven Academy Charter School teacher Carolina Garcia helps one of her first-grade students with an assignment. At Haven, all elementary school teachers have a co-teacher to allow them to give students more personalized attention.

When the school received its first test scores, earning it a D rating from the city, Brassard says she wasn’t surprised by the poor results. Haven employees were fiercely dedicated, she said, but the school’s model relied perhaps too heavily on forging strong relationships between students and teachers. It was a loosely structured approach better suited for students whose academic and behavioral needs were already being met — but the kids at Haven needed much more.

Brassard approached Baccaglini, and, later, Jessica Nauiokas, Haven’s principal. It turned out they had their own concerns about Haven’s model. After much study, Baccaglini and Nauiokas decided to adopt a more structured, trauma-informed approach to teaching, one characterized by repetition, predictability and extra academic and emotional support.

Haven has been refining its approach ever since. Each elementary class has two teachers, who share equally in academic and behavioral responsibilities. Four social workers teach lessons designed to help students regulate their emotions; they also intervene regularly to support classroom teachers and give students extra attention. Some kids receive 30 minutes or more of mental health counseling a week, during gym or recess, so they don’t miss class. Struggling learners, in particular, benefit from the Preventing Academic Failure program. For young kids, the school incorporates a play-based curriculum, and opportunities for free time and classroom rewards are plentiful. All staff have access to a database in which they can see updates from the children’s caseworkers and other teachers; those updates sometimes help explain why kids are acting out. This past year, Haven rolled out more social and emotional strategies, such as the Yale-designed, color-coded “mood meter.”

Jackie Mader/The Hechinger Report Principal Jessica Nauiokas has led Mott Haven Academy Charter School since it was founded a decade ago. The school continues to adapt its educational model for teaching vulnerable kids.

Unlike the “no excuses” philosophy of some charter schools, Haven has long taken a measured approach to discipline — using “point sheets” to encourage good behavior and consequences like loss of free time to discourage misdeeds. Suspensions are rare. Haven also tries to avoid labeling too many kids as having a learning disability; Nauiokas says that foster youth are often over-identified for special education because their trauma is confused with impairment. Still, nearly 100 Haven students had special education designations last year.

Don Lash, author of the book “When the Welfare People Come”: Race and Class in the U.S. Child Protection System, and executive director of the nonprofit group Sinergia, says that too many charter schools, in particular, weed out kids with emotional and academic difficulties. He praises Haven for taking the opposite approach: “It’s great you’re committed to serving that population.” That said, Lash faults the education and child welfare systems for so thoroughly failing these students: “It’s a shame that it is a necessity to have to be a set-aside rather than something that all neighborhood schools should be capable of doing.”

Baccaglini agrees — and yet, most schools are not able to devote the same level of resources and attention to this population of students. That’s why he thinks it makes sense to forge ahead with the educational experiment, even though it raises concerns among some advocates that a specialized school could further stigmatize kids in foster care. Baccaglini has been encouraged by the school’s performance so far, but, he says, “I’m still not happy.” Although Haven’s overall test scores are good, kids from the general community routinely outperform the foster care kids, and the kids in preventive services do slightly worse than those in foster care, according to Baccaglini. Those achievement gaps have narrowed significantly, but Haven’s leaders hope to zero them out.

‘They Try To Keep Your Family Together’

The assignment in classroom 4B was to write a letter to your parents describing fourth-grade life. What was a typical day like? What are you doing well on? What do you need to improve on? The students’ writing would be shared during upcoming parent-teacher conferences. (When they were told this, the kids bellowed in unison, “No!”)

As the fourth-graders worked on their letters, their teachers, Olivia Evanko and Jill Kearney, floated among the kids with an air of choreographed precision, checking their progress. Brandon, a brown-haired kid with a fondness for dogs, high-top sneakers and amusement parks, sat at a desk by the window. He’d been on a roll that morning, whipping through the math lesson on fractions, then turning to help his classmates near him. In his letter, Brandon said that he was excelling in math, behavior and partner work. For things to improve, he listed handwriting, reading and “my excitement.”

Most days, Brandon was barely recognizable as the student who’d first enrolled in Haven as a kindergartner. With turmoil at home, he’d struggled mightily with his behavior; now, the point sheet on which teachers scored his behavior in goals like “be respectful” and “be safe with hands and feet,” along with weekly 30-minute sessions with a school therapist, were enough to keep him on track. His family life interfered with his school work less and less.

Jackie Mader/The Hechinger Report Brandon in his fourth-grade classroom at Mott Haven Academy Charter School. Brandon enrolled in the school as a kindergartner after his mother learned about the program upon signing up for preventive services.

His mother, Jennifer, was trying hard to keep it that way. She’d learned about Haven after enrolling in preventive services on the advice of a therapist she was seeing to manage her bipolar disorder. The therapist had told Jennifer that preventive services could help her access additional counseling for her family; from there, she was introduced to Haven. Initially uncertain, Jennifer quickly grew comfortable with Haven’s teachers; her four kids fell into a routine.

A few years ago, after Brandon spoke with teachers about some of his family’s challenges with domestic violence, the school’s director of social work, Gabriella Cassandra, helped Jennifer get a court order against her ex. Jennifer said she was grateful for the support, which contrasted starkly with her past experiences.

“At other schools, if you speak about some of these issues, you get scared that you’re going to get in trouble with ACS [the Administration for Children’s Services, which runs the city’s preventive services program] or someone is going to come and remove your kids,” she said. “It’s different here. They are more family-oriented and they try to keep your family together.”

Whereas foster parents like Michelle receive stipends to raise the kids in their care, biological parents like Jennifer often struggle to keep their kids in diapers, their refrigerators full and their homes above scrutiny from ACS, which critics accuse of often conflating issues of poverty with neglect. In the South Bronx, nearly one-half of kids live in poverty. Because of this, at Haven, services are targeted based on the individual child’s needs, not the student’s category — foster care, preventive services or local. But families enrolled in preventive services tend to struggle the most with getting their kids off to school, making sure the children’s homework is done and showing up for appointments. Haven has a list of roughly 55 families whose kids are chronically absent; the vast majority of those parents are enrolled in preventive services.

Jackie Mader/The Hechinger Report Brandon's sister, Bella, works on a writing project in her first-grade classroom at the Mott Haven Academy Charter School.

Jennifer, though, had been able to give her kids a sense of security that some children in preventive services lack. Although she had struggled to stay consistently employed, the family had lived in the same apartment building since before her youngest child, Bella, now a gap-toothed first-grader, was born, and Jennifer’s kids had near-perfect attendance. Some preventive services parents get 6:30 a.m. calls each day and an annual dressing down from school administrators; Jennifer had never needed either.

Still, Jennifer worried about the effects of her relationships and mental health issues on her kids and took pains to keep her problems from further complicating their lives. That wasn’t always possible. One Friday morning this spring, Brandon waited for his uncle in the school’s administrative office. Despite the opportunity to spend time with his uncle’s menagerie — a turtle, goldfish and three pitbulls — Brandon didn’t want to leave school for his uncle’s Lower East Side apartment. But Jennifer needed a break, and she’d turned to her brother, a ballast she’d come to rely on more regularly, to take the kids.

“My mom’s OK,” Brandon said as he sat and waited for his brother and sister to join him in the office. “Not great.” Meanwhile, of her four children, Brandon was the one Jennifer tended to worry about most. She explained: “He’s the most like me.”

That included being a voracious learner. One day in 4B, as his classmates finished typing out an assignment on America’s westward expansion, Brandon had already completed his and moved on to an open-ended essay. His subject: “Dogs are the best.” On the day leading up to parent-teacher conferences, he scurried around his desk to help a classmate on the lesson about fractions, dividing a sandwich among stick figures. Later that afternoon, when Evanko and Kearney gathered the fourth-graders to discuss their improvement letters, Brandon’s hand shot up first.

“Take a minute to think about it,” said Kearney, before calling on him.

“My writing,” said Brandon.

“But you’re working on it, right?” said Kearney, encouragingly.

Brandon nodded.

‘Over Here They Take The Learning More Seriously’

One of Baccaglini’s biggest initial fears was that the neighborhood kids’ education would suffer because of their proximity to so many high-risk students. “The last thing I ever want to do is negatively affect a kid in the South Bronx’s education,” he recalled.

But that hasn’t happened. In fact, Haven’s local students routinely outperform the city average in both reading and math — in 2017, for example, 66 percent of Haven’s general-community kids scored proficient or better in math on the state standardized tests, according to the school, compared with 42 percent of students citywide. The school is a big draw for local parents; the waiting list for kids from the general community totaled more than 300 this year, the school says, compared to six kids on the foster care waiting list and 16 on preventive services’ list.

Jackie Mader/The Hechinger Report he classroom walls of Mott Haven Academy Charter School are covered in student work.

The high share of Haven students in foster care barely registers with Mariana, a native of Ghana who has sent three of her children to Haven. It’s the school’s strong academics and community-minded focus that appeal. Mariana is a regular at Thursday morning coffee with Nauiokas, the principal, and monthly community meetings with parents and staff. Her older children attended P.S. 43 across the street, but her daughters Khadija, in kindergarten, and Salima, in sixth grade, followed their brother Abdul to Haven.

“Over here they take the learning more seriously,” said Mariana. Just the previous Friday, she said, Salima’s English teacher had called to say the girl had talked during a test: “They are going to call and make sure everything is right,” said Mariana. “I love when they call me.”

She also loves the bevy of field trips, community meetings, parent nights and outings. Last year, as a fifth-grader, Salima traveled to Washington, D.C., to visit the monuments and Howard University. Closer to home, she saw the Metropolitan Museum of Art and Apollo Theater and toured Columbia University and the Borough of Manhattan Community College. Haven’s idea is to put college directly in its students’ sights.

Plus, the sorts of support that Haven offers, such as the intensive social and emotional lessons, small group instruction and strategies for helping kids with executive function, are important for students of all backgrounds, educators say.

On Haven’s first floor, Salima’s younger sister, Khadija, was sitting at a table with three of her kindergarten classmates. Wernick, the family and student specialist, asked each of them to use the mood meter to share how they were feeling.

“I feel calm,” said Khadija in a quiet voice.

After each of the kids had shared, Wernick explained that they would be spending the lesson learning about big problems versus small problems. Big problems were ones for which you needed an adult; small problems could be solved on one’s own.

Khadija volunteered that if someone wanted to play with her but neglected to say ‘please,’ that would be a small problem. Other kids posed questions: What if you were playing outside and your ball rolled away? What if a child got sick and threw up?

“I’ve already forgotten what a small problem is,” said Wernick, intentionally using repetition as the lesson wound down. “Is it something where you need to ask or you can fix it yourself?”

Khadija said: “Fix it yourself.”

‘I Wish I Were Your Daughter’

At Haven, as at any school, there are always plenty of problems that need fixing — and with summer approaching they tend to add up fast. Student behavior typically declines near school holidays, as kids anticipate structure-less days spreading out before them.

Over the summer, Haven’s children would be trading their highly predictable school days for a monthslong stretch in often unstable homes. A few weeks before school ended, one girl hid her counselor’s cellphone and her teachers searched for it. One male student got so anxious for an end-of-school ceremony that he refused to walk across the stage.

One morning in late May, in 4B, Brandon was wearing a Camp Felix sweatshirt. He’d be attending the sleepaway camp, which is run by the Foundling. Cassandra, the school’s director of social work, had helped Jennifer fill out the application to make sure he got in.

The previous month, Jennifer had found a job working with people diagnosed with severe autism and other disabilities; the position used the certification she’d earned the previous year in human services, which pleased her. She was working overnight shifts, but she didn’t mind too much, as she could get the kids off to school in the morning and help them with homework in the evening. “It works out,” she said.

Jennifer was proud of Brandon for his academic performance and for maintaining his behavior, which she credited to the therapy he’d been receiving at Haven. “That really worked for him,” she said, “so I’m hoping that next year he’ll continue to do the same.”

That same day, in classroom 1A, Alyssa was getting antsy. A few weeks earlier, she’d moved out of Michelle’s apartment and into the home of another foster parent.

For Michelle, it had been a nightmare scenario. She’d kept Alyssa and her little brother at her home through the winter and much of the spring, but then a fresh conflict with Alyssa’s mother had erupted in late April. Michelle denied she’d done anything wrong, but the allegations against her, this time involving Alyssa, led not only to Michelle returning the first-grader and her brother to the Foundling, but also ACS’ removal of her other foster child, now 11.

Michelle was heartbroken. Only a few weeks earlier, she’d secured the girl a spot at Haven for the coming school year. But after the girl was removed from Michelle’s care, she had missed a mandatory intake meeting. Michelle pulled up an email from the school on her cellphone and looked at it despondently. You have declined your spot at Mott Haven, it said.

Michelle shook her head. “They didn’t even take her to the appointment.”

During the transition to a new home, Alyssa had missed two days of school. But by the third day, she was back at Haven, much to the relief of her teachers and the school social workers.

Alyssa’s Foundling therapist had come to the school to speak with teachers about what the girl was experiencing. Haven staff were now trying to ensure that Alyssa would stay enrolled next year no matter where she ended up living. “She’s done pretty well considering how sudden the move was,” said Cassandra. That said, Alyssa’s move had underscored the need for a stronger protocol in such situations. Said Cassandra: “We need to expand our toolbox.”

As summer approached, Alyssa appeared to remain her shapeshifting self: bouncing from affectionate to distracted and back again in the space of a few moments. She was eager to talk about her new foster mother, with whom she seemed to be getting along well, but also how she missed Michelle and her own mother.

One afternoon, standing by the door to her classroom, she leaned into Carolina Garcia, wrapping her arms around the teacher’s legs. “I wish I were your daughter,” Alyssa said.

Garcia hugged her back reassuringly. “You’re in my class.”