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FOUR DAYS OLD, AND IT’S STILL THE HOT SPOT IN PENN HILLS. MANY RALLYING TO THE NEW RALLY’S. JANELLE: WHILE THEIR COOKING UP BURGERS AND FRIES, PITTSBURGH’S ACTION NEWS 4 REPORTER CHANDI CHAPMAN SHOWS US IT’S ALSO COOKING UP CONGESTION. CHANDI: CUSTOMERS SAY A NEW BUSINESS IS CREATING NEW PROBLEMS IN PENN HILLS. >> RIGHT IDEA. WRONG LOCATION. CHANDI: THIS RALLY’S THAT OPENED UP A FEW DAYS AGO, HAS PEOPLE FLOCKING TO THE RESTAURANT , SPARKING TRAFFIC BACKUPS ON AN ALREADY BUSY FRANKSTOWN ROAD. >> BETWEEN 3:00 AND 6:00 IN THE AFTERNOON THIS IS ALREADY A MADHOUSE AND FOR THIS TO BE RIGHT HERE IN THIS LOCATION AND FOR PEOPLE TRYING TO GET IN AND OUT ON TOP OF THE TRAFFIC TRYING TO GET BY AND GET HOME WITH PEOPLE GOING UP AND DOWN FRANKSTOWN ROAD, IT’S RIDICULOUS. CHANDI: WE SAW PEOPLE HAVING A TOUGH TIME CROSSING THE STREET AND THE DRIVE THRU WAS SO BACKED UP, CARS WERE BLOCKING THE STREET. OTHER BUSINESS OWNERS ARE ALSO MARKING THEIR PARKING TERRITORIES. >> NOW WE HAVE TO PUT OUT CONES, JUST TO GET TO WORK OR FOR ANY OF OUR WORKERS. >> CAN I GET THE NUMBER THREE? CHANDI: SO WHY ARE CUSTOMERS PUTTING UP WITH THE HEADACHES FOR HAMBURGERS? THE OWNER OF THE FRANCHISE SAYS ONE CUSTOMER TOLD HIM HE WAITED DECADES FOR THE FAST FOOD CHAIN TO COME BACK TO THE BURGH BECAUSE HE SIMPLY LIKES THE FOOD. >> ONE GUY SAID THAT HE WAS WAITING FOR IT SINCE THE LAST 20 OR 30 YEARS. CHANDI: BUT FOR SEAN WALKER, ONE BITE OF HIS FAVORITE SANDWICH. >> THE BIG BUFORD, THAT’S IT. JUST THE BIG BUFORD. I DON’T DO THE FRIES. I DON’T DO ANYTHING ELSE. CHANDI: IS NOSTALGIC AND TAKES HIM DOWN MEMORY LANE. >> IT REMINDS ME OF JERSEY. I DON’T KNOW HOW IT IS FOR PEOPLE IN PITTSBURGH LIKE I SAID IT’S PROBABLY SOMETHING NEW TO MOST PEOPLE HERE. CHANDI: IN PENN HILLS, CHANDI CHAPMAN, PITTSBURGH’S ACTION NEWS

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The new Rally's location that opened in Penn Hills earlier this week is causing traffic backups on an already busy road. "Right idea, wrong location," said Sean Walker, a Rally's customer. People are flocking to the new location on Frankstown Road. People were having a tough time crossing the street, and the drive-thru was so backed up Thursday evening that cars were blocking the street. "Between 3 and 6 in the afternoon, this is already a madhouse, and for this to be right here in this location, and for people trying to get in and out on top of the traffic trying to get by and get home with people going up and down Frankstown Road, it's ridiculous," Walker said. Other business owners are also marking their parking territories. "Now we have to put out cones just to get to work or for any of our workers," said Adrianne Brown, owner of Sugar Mama Cotton Candy. So why are customers putting up with the headaches for hamburgers? The owner of the franchise said one customer told him he waited decades for the fast food chain to come back to Pittsburgh because he simply likes the food. "One guy said that he was waiting for it since the last 20 or 30 years," Vipin Singh, owner of the franchise, said.For Walker, one bite of his favorite sandwich is nostalgic and takes him down memory lane. "The Big Buford, that's it. Just the Big Buford. I don't do the fries. I don't do anything else. It reminds me of Jersey. I don't know how it is for people in Pittsburgh. Like I said, it's probably something new to most people here," Walker said. The fast food restaurant serves up burgers, chicken, fish sandwiches, hot dogs and much more.