They're absolutely free to quit the business (or even cease to exist) whenever they want. Just not while at the VERY same time announcing two more years of support for - as they said - "their most faithful users", as it is mutually exclusive.



No one forced them to make any such promises, right? So if they VOLUNTARILY did it, they should be following them rather than simultaneously bring down one by one all services which are simply required for any future app development (which I think you understand is what those "most faithful" users need the most).



It is a matter of the most basic responsibility for one's words, especially in case of a company which wants itself to be seen as the most reliable and secure in the business. Many developers rely on such promises, sacrificing their time (i.e. losing alternative income sources). Once again: the most basic responsibility. They're free to say and do whatever they want, but if they say something it is not anything unusual to expect that they follow it.



It really doesn't help anyone to keep permanently excusing such dishonest moves.

Here's the article from CB with the official statement from BB included."In addition to their announcement of Priv no longer receiving monthly security updates, BlackBerry has announced they'll continue to support BB10 and BBOS users for at least another two years but it's not without some caveats. Those caveats include the fact that some services will be shut down over time.A little more than a year ago BlackBerry Executive Chairman and CEO, John Chen, declared that BlackBerry's transition to a software company was complete. And still, in an era where consumers have been "trained" to upgrade their phones every 18-24 months, it is a testament to the durability of our designs and brand loyalty that there are still millions of people actively using BB10 and BBOS devices, many of which are already more than ten years old.We manufactured our last BB10 and BBOS devices in 2015 and in the years since we have received many questions about our plans for ongoing support. First, we want to say thank you for your continued interest and passion for all things BlackBerry. Second, we want to acknowledge that we know your productivity relies upon the security, reliability, dependability, durability, extended battery life, and ease-of-use we designed and built into each handset. Third, we want to reward your loyalty by committing to providing you with at least two full years of additional support for BB10 and at least two full years of BlackBerry network access for BBOS devices.As a further show of our appreciation and gratitude, we are working with our partners at BlackBerry Mobile to offer a trade-up program that will provide you with a significant discount and incentive to upgrade your current BlackBerry device to a new BlackBerry KEYone or Motion, both of which are the world's most secure Android smartphones.While we are pleased to announce continuing support for BB10 and BBOS users for at least another two years, current device owners should be aware that we will be closing some ancillary services such as the BlackBerry World app store (12/31/2019), the BlackBerry Travel site (February 2018), and the Playbook video calling service (March 2018). Customers who upgrade to a new KEYone or Motion won't miss a beat as they'll have immediate access to the rich universe of apps in the Google Play store without compromising on either security or their desire for a physical keyboard.Stay tuned to this site for details on how to take advantage of the trade-up program and we look forward to your continuing loyalty and interest in BlackBerry. Thank you.I'm not looking to put words in Alex Thurber's mouth here but really, when I read this, all I see is a 'Sure, we'll keep what we can running over the next two years, but please, just take advantage of the trade-up program'. Services outside of BlackBerry's control have already started breaking down on BlackBerry 10 and it's going to continue to degrade over time, it's just a fact.If you love BlackBerry 10 and wish to continue using it, cool. But if you're on the fence, might want to hit that trade-up program when the full details come out so you don't miss out on the chance to upgrade. When the full trade-up program details emerge, we'll get them posted up so everyone can take advantage of the offers. Seems a bit silly to tease the program, however. Should have just waited to announce it all at once in my opinion, but hey, at least the silence has ended in regards to BlackBerry 10."You are reading and interpreting what you want to hear from BB instead of realistically seeing the openings and honesty they've provided all parties involved, primarily for themselves.