More than just the best product, we’re also local.

We understand that no matter how good a product is, it’s only as good as the support behind it. As a customer of VNET Fiber, you can be sure that the person you’re talking to, no matter if it’s a technical issue, a billing question, or a subscription adjustment, the person on the other end of the phone is right here in Erie County.

If you have a question or issue with your service, we have a plethora of support options for your convenience. Call (814) 636-1500, email us, or open a service ticket. For all other inquiries, feel free to contact us via email, Facebook Messenger, Twitter or find answers to frequently asked questions right here.