Hey guys,

As many of you know, our SHiFT code from this past weekend’s Play with the Devs event didn’t quite work as intended. Long story short, the SHiFT code should’ve awarded two skins (Oscar Mike’s “Tango Tango” and Whiskey Foxtrot’s “It’s Collectible Foxtrot!”) and a boost that would give you 3XP for 24 hours. For some people, the code worked fine, but for others … not so much. One of the most widely reported issues was that people were getting A LOT more than 24 hours of 3XP. Sounds fun, but obviously not the way we intended that boost to work. More on that below. Anyway, we want to make sure that we’re delivering on our promises to the community in every way possible, but especially when it comes to rewards that we offer you. To that end, we’ve reformulated our plan to make sure that everyone gets the things they were promised.

Below you’ll see two SHiFT codes – one for each skin. If you missed out on one or both of the skins, the codes below should make sure you get hooked up. If you experience any issues, contact our support team (http://support.gearboxsoftware.com) and they can look into your specific case for you.

Oscar Mike’s Tango Tango skin: HCK3J-9RRRR-C5WJH-RKR3J-T56HC

Whiskey Foxtrot’s “It’s Collectible Foxtrot!” skin: ZK5JJ-396RX-WWK3H-RW6TT-BSSH5

“Hang on a second there, tough guy! I was promised 3XP for 24 hours and I’m not leaving till I get it!”

Fair enough – we had that coming. How about this: to make it up to anyone who may have missed out on 3XP for 24 hours, beginning this Thursday (9/22) at 8am PT, we’ll turn on QUAD XP through Friday (9/23). The XP boost that you may still have active (as mentioned above), will be turned off about 24 hours from now (roughly 4pm PT).

We thank you all for your patience as our team has worked very hard to understand the issue and put together this new 4XP event. We hope you guys enjoy 4XP on Thursday and Friday leading into Lootpocalypse this weekend!