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WEBVTT ERE ASSIGNED HEREWEDNESDAY MORNING.THEY SPOKE WITH SOME FRUSTRATIONABOUT THE CHALLENGES THEY FACED.TWO BILLERICA POLICE OFFICERS, ADETECTIVE AND A FIRE CAPTAINCAME BEFORE CAMERAS TO DESCRIBE, THE CHAOTIC MOMENTS AFTER ARUNAWAY SUV PLOWED THROUGH ACROWD OF CAR SHOPPERS, THENTHROUGH A WALL.>> AND I SAW A HUGE POLE THROUGHTHE BUILDING WITH A CAR THROUGHIT AND THEN THERE WERE BODIES.DAVID ONE OFFICER YELLED INTO: HER RADIO FOR BACK UP WHILEANOTHER STARTED PERFORMING CPR.THEY SAY ONE OF THE BIGGESTCHALLENGES WAS DEALING WITHHUNDREDS OF PEOPLE WHO CROWDEDAROUND THEM.INSTEAD OF BACKING UP, MANY INTHE CROWD MOVED IN CLOSER WITHTHEIR CAMERA PHONES ROLLING.>> IT'S DIFFICULT WHEN PEOPLEARE SCREAMING, THERE IS ANAMBULANCE ON SCENE AND WE AREWAITING FOR THE AMBULANCE AND WECANNOT GET ANYBODY OUT OF THEWAY.>> THEY ARE IN YOUR FACE,VIDEOTAPING YOU.DAVID HOWEVER, THE FIRST: RESPONDERS SAY SOME CIVILIANSDID HELP, INCLUDING A NURSE WHOWORKS AT THE AUTO AUCTION.SOME EVEN HELPED LIFT THE CAROFF ONE OF THE VICTIMS ANDOTHERS TRIED TO CONSOLE THEM.>> EACH PATIENT AT LEAST HADSOMEONE, EVEN IF THEY WERE JUSTSITTING THERE HOLDING HER HANDOR TALKING TO THEM, WE MADE SURETHAT WAS GOING ON.DAVID THE FIRST RESPONDERS: STOPPED SHORT OF SAYING THECROWD WAS RESPONSIBLE FOR ANYLOSS OF LIFE.BUT THEY DID OFFER A PLEA TOANYONE WHO FINDS THEMSELVES AS AWITNESS TO TRAGEDY.>> IF THAT WAS YOU OR A MEMBEROF YOUR FAMILY, IS THATSOMETHING THAT YOU WOULD WANT ONTHE INTERNET?

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Emergency workers expressed frustration Friday about the challenges they faced while dealing with a catastrophic accident at an auto auction. Five members of the Billerica police and fire departments were working a security detail Wednesday morning at the weekly auction at LynnWay Auto Auction. An SUV driven by an employee of the auction house plowed through the crowd and then through a wall. “I saw a huge hole through the building with a car through it. And there were bodies,” said Officer Michelle Glavin. Glavin said she used her radio to call for back up while another officer, Ivonne Osgood, started performing CPR on the victims. Auction house workers yelled for the crowd of hundreds of potential auto buyers to back up. However, many of them moved in closer with their camera phones rolling. “It's difficult when people are screaming there's an ambulance on scene and we're waiting for that ambulance and we can't get anybody out of the way “They're in your face videotaping you, telling you you're doing something wrong. You want that crowd to get away from you,” Osgood said. However, the first responders said some civilians did help, including a nurse who works at the auto auction. Some even helped lift the car off one of the victims and others tried to console them. “Each patient had a least someone, even if they were just sitting there holding their hand or talking to them. We made sure that was going on,” said Capt. Bill Paskiewicz of the Billerica Fire Department. The first responders stopped short of saying the crowd was responsible for any loss of life. But they did offer a plea to anyone who finds themselves as a witness to tragedy. “If that was you or a member of your family on the other side of the camera, is that something you'd want on the Internet” Detective Ed Peterson said.