All customers that purchased the digital version of the FINAL FANTASY XIV: A Realm Reborn Standard Edition, or Collector’s Edition, from PlayStation Network on 27th or 28th August will receive a full refund and will be able to find the funds in their wallet as soon as this is processed.

In addition, the entitlements of FINAL FANTASY XIV: A Realm Reborn Standard Edition or Collector’s Edition will be reset and the title will appear again in the download list.

We apologise for any inconvenience this may cause and thank you for your patience.