To use the scooters, Lime and Bird users must download the cellphone app for the company that owns the vehicle. After using the scooters, they should be left in a place that does not block the public road (such as ramps, parking lots, building entrances, hydrants, etc.). To close the session, the rider must take a photo of the parked scooter. Providers can then review photos and rate how well the device is parked. If a user receives numerous low scores, he can be excluded from the application.