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A manager of the Marietta McDonald’s near Atlanta allegedly punched a customer after she brought her autistic children and a service dog inside the restaurant, authorities said.

According to the warrant, Jennifer Schwenker brought her autistic twins and service dog into the McDonald’s in Marietta, GA. Tiffany Denise Allen was one of the managers of the store, but happened to be off-duty at the time and became enraged that Schwenker had the dog inside the restaurant. Allen proceeded to follow the family around, and after they exited, police say the manager punched Schwenker in the face in the parking lot. Surveillance shows other McDonald’s employees trying to stop the attack.

The video also shows Schwenker trying walk away from Allen, but the manager gave chase. In the chaos, one of the twins got lost, so Schwenker threw her cup down to find the boy. This is when police say that Allen assumed the cup was thrown at her. The attack was not caught on camera.

Franchise operators, J.M. and Jan Owens, reportedly fired the manager and Accociated Press reports they are working with police. “At our McDonald’s restaurant, we respect and value our customers. Their safety and well-being is always a top priority.”

“We strive to comply with all applicable laws, including the Americans with Disabilities Act,” they said. “It is our policy to make our restaurants accessible to all customers, including those with disabilities and special needs, whether or not they need the assistance of service animals.”

Allen was charged with simple battery, simple assault fear and disorderly conduct.

This isn’t the first time McDonald’s employees have been accused of being insensitive to those with service dogs.

In 2009, disabled veteran Luis Carlos Montalvan, sued the franchise for millions after he alleged he was harassed, beaten with garbage can lids, and told that he couldn’t take his service dog inside a New York City McDonald’s.

http://www.servicedogblog.com/2009/11/disabled-vet-who-inspired-franken-sues-mcdonalds-for-10-million/

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