’S HERTOGENBOSCH, the Netherlands — High on the cathedral in this trim Dutch town, amid a phalanx of stone statues of local noblemen, crusaders, saints and angels, one figure stands out. Smiling faintly, with lowered eyelids, one of the angels wears jeans, has a laptop bag slung over one shoulder and is chatting on a cellphone. The angel gets about 30 calls a day on the phone.

That is because, shortly after the statue was unveiled last April, a local couple, the parents of two children, set up a number so people could call the angel. Business cards soon appeared in pubs, restaurants and hotels with a picture of the angel and the number. So successful was the line that the couple opened a Twitter account, @ut_engelke, managed by the husband, which now has about 2,700 followers.

“The telephone is ringing all day,” said the wife, who like her husband agreed to meet a reporter on the condition that they not be identified. “It was a fairy tale,” she said over beer and snacks. “Now, it’s real.” To identify them, she said, would end it.

What began as a joke continues because the cellphone number has become something of a hot line, dialed by people of all ages, some in need of help, others just because they are lonely.