All service should now be restored.

A Spectrum/Charter representative sent the following statement to NewsChannel 13:

"Yesterday afternoon, multiple damaged fiber affected our network redundancy, thus causing the loss of some services to customers.

It's been difficult, gaining access to the area for repairs, until power and storm related damage have been cleared."

NewsChannel 13 has also contacted Spectrum to ask if customers will receive any credits on their bill. We are waiting to hear back.