The launch of Bethesda's new Fallout 76 subscription service, Fallout 1st , isn't going so smoothly. After reports of repurposed servers and Scrap Box issues that seem to be removing players’ scrap, Bethesda has issued a statement saying it is rolling out hotfixes for the reported issues.

In a statement to Polygon, a Bethesda Softworks representative denied the claim that the new private servers in Fallout 76 are recycled instances. Players on the Fallout 76 subreddit first began wondering if private servers were recycled instances from anecdotal evidence like previously looted worlds and dead enemy corpses lying around. But Bethesda has an explanation.

Here's IGN's summary of Fallout 1st so far.

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“When a Fallout 1st member starts a Private World, a dedicated world is launched on an [Amazon Web Services] server,” the representative says. “Players who have seen looted containers upon login may be experiencing expected behavior upon log out and log in. Loot is instanced for each player in containers. As Fallout 76 players know, if you loot a container on one server, and then log out and log back into another server, the container remained in a ‘looted’ state for a period of time.”As for the Scrap Box glitch that appears to be eating players’ scrap items when used, Bethesda initially claimed it was a display error. However, Bethesda has since admitted that there is indeed a glitch that appears to be removing players’ crafting materials.“Our initial investigation indicated that this was a display issue, and that no item had gone missing,” a Bethesda representative said. “However, we have since found that a small number of players have in fact experienced a loss of scrap items after placing them into the Scrap Box and then loading into a world.” Bethesda says that this issue is a top priority and that it is looking to “restore the missing items.”Bethesda announced the Fallout 1st subscription earlier this week, which included several highly anticipated features like private servers. Fans were upset as this seemed like a contradiction of an earlier promise not to lock features and content behind a paywall, but Bethesda walked back those comments ahead of the Fallout 1st announcement.However, like the launch issues that plagued Fallout 76, and other problems including those involving nylon bags, user data, and more, it appears that Fallout 1st is also coming out of the gate stumbling. For more, check out IGN's Fallout 76 review here, and why we believe Fallout 1st may not be the best way to go about a subscription service.

Matt Kim is a reporter for IGN. If you have any issues with Fallout 1st reach out at newstips@ign.com or on Twitter