Returns and exchanges

Unfortunately because of high cost, most of my items don't come with tracking.



If your package is lost in the mail, you will be refunded completely. Please allow some time to see if does arrive, as it could be held at customs or taking a bit longer. If you are concerned about your package being late, please contact me and I'll work things out with you!



If your item is damaged* (see below), or not as described, you will be refunded completely.



*If item is damaged and you want a refund, I require a photograph of the damaged item, and then you will be refunded completely. If you do not have means to photograph the item, I require the item being sent back - but the cost to return it will not be refunded. Once the package is received on my end, I will refund the cost of the item plus original shipping cost.



Refunds are only made when the item is lost in transit, damaged, or not as described. Exchanges can also be made in place of the *refund (for only the conditions above) for the same or similar priced item - please inquire.