I’d like to provide the latest on Halo: The Master Chief Collection, and what the team is working on to address the issues you’re experiencing.



Looking at our data logs, server-side adjustments that we have made over the past 24 hours have shown a 20% increase in server connectivity. However, we are well aware that performance is not where it needs to be. Resolving Matchmaking issues also requires client-side fixes, which require a content update. The client side update, which focuses on Matchmaking performance, non-matchmaking bugs, and a variety of title-specific issues, has been completed and is going through testing and certification. We are currently targeting a release of Wednesday 11/19 for this content update.



We know the current Matchmaking experience is frustrating, and we continue to have various teams working 24/7 to isolate and resolve the issues to provide the best experience as soon as possible. We are going to continue to optimize the matchmaking experience after next week's content update, and make further adjustments as needed. We thank you for your continued patience.



Dan Ayoub

Executive Producer