Humanizing banking customer experience with Intelligent Virtual Assistant

An intelligent virtual assistant can transform the retail banking process and enhance customer engagement and satisfaction by 3 times. It can assist customers to perform key banking activities such as bill payments, get transaction details, transfer funds, answer FAQs and many more.

Watch the Webinar to learn how companies are harnessing the power of Kore.ai's Intelligent Banking Virtual Assistant to deal with the challenges in retail banking.

The discussion will focus on:

Current Challenges in Banking

Conversational AI with Kore.ai Banking Assistant

Walkthrough the Bot Builder

Banking Virtual Assistant Use Cases

Benefits & Success Stories

Presenters:

Peter Berbee, Head of Product, Banking Virtual Assistant Peter is a veteran in the Banking domain, has more than 20 years of experience in technology, automation and digital transformation with leading banks such as Citibank and Bank of America. Himanshu Pitolwala, VP, Solutions Engineering Himanshu leads the solutions team and has more than 15 years of banking experience in managing technical and delivery teams with JPMC and Citibank.

Watch the Latest Webinar: Budgeting and Strategizing for Enterprise Conversational AI