Often times, we need to reset our Microsoft account password in order to keep our account safe. Reasons abound why we take this necessary step towards securing our account. Microsoft password reset allows users of Microsoft products such as Office 365, Outlook 365, Stand-alone Office 2019, 2016, or 2013 apps, etc, to regain access to various productivity tools either online, from their personal computers or mobile devices. The account basically consists of username and password which users must provide for authentication. However, in some cases, users do forget their password.

A password could also expire depending on the password rotation policy that is in place. This is commonplace with Office 365 for business or school. It could also be as a result an account being hacked. There are many options to use when you want to retrieve your Microsoft account and reset your password. This is necessary because, without the right password, you will not be able to sign in and install or reinstall Office on your PC or to manage your Office 365 subscription. The options available to you depend on whether your product is an Office for home or Office for business product. What this means is that:

For an Office for home product, the account associated with it is the same personal email and password you entered at the point of purchase or activation of the Office the first time. That is to say, it is what you use to sign in and install or manage Office from your account portal. Whereas an Office for the business product is typically linked to your work or school email account and password.

How to Reset Your Microsoft Password on the Web

Microsoft password reset is very easy and simple. You can reset your password online in a few steps especially if you forgot your Sign In password. To access services such as Microsoft 365, Office 365, Outlook 365, Skype for business, OneDrive, and Xbox Live, there is need for you to do Microsoft password reset. You have to be sure that Caps Lock on your device isn’t on. This is because passwords are case-sensitive. Here are the steps to do Microsoft password reset:

Type either account.live.com/ResetPassword on your web browser (if you are using a Microsoft account) or passwordreset.microsoftonline.com (if you are using a work or school account) Enter the Microsoft account email address you’re trying to recover on the dialog box that pops up. Fill in the characters you see, then click Next. Microsoft will send a one-time code (OTC) to your alternate email address or phone number you provided while setting up your account. After you enter the code on the next popup screen, you will be able to set up a new password.

How Can I Do Microsoft Password Reset on Windows 10 PC?

If you use Windows 10 PC, you can do Microsoft password reset on the sign-in screen.

Enter your Microsoft account username or email address. Users who have multiple accounts on their PCs should choose the one to reset. Click the “I forgot my password” below the password text box. When the Recover your account screen pops up, type the characters displayed in the box below “Enter the characters you see”, then select Next. Once the Verify your identity screen menu pops up, choose to receive your security code either as a text or email message. If you choose text, Type the last four digits of your phone number, and then select Send code. If you get the code as a text or email message on a separate device, enter it and then select Next. On the Reset your password screen, enter a new password that you can easily memorize and then select Next. This sets your new password. Select Next again to return to the sign-in screen. Then, sign in with your new Microsoft account password.

Note that there are no desktop applications to download and install if you use Office 365 subscriptions. This is because you can access and use online versions of Office apps in your web browser.