For Immediate Release

January 13, 2018

View or download a copy of the Boil Water Order in PDF format

City Officials: Boil Water Order Issued for Portions of Troy

Update: 1/16/18 – The Boil Water Order has been lifted.

TROY, NY – City officials have announced that a mandatory boil water order has been issued for customers affected in the City of Troy located south of Congress and Pawling due to a main break. Until this boil water order is lifted affected residents are required to boil water before use for drinking or culinary purposes. To do so, bring the water to a boil, let it boil for one minute and let it cool before using, or use bottled water certified for sale by New York State Department of Health. Boiling kills most of the bacteria and other organisms in the water.

On Saturday morning, January 13, City of Troy Department of Public Utilities crews received reports of reduced water pressure and water service outages. Crews have isolated the impacted main and service has been restored to affected residents. Water pressure is expected to return over the next several hours, and residents may experience discolored water and pressure fluctuations while the system pressurizes.

For more information, please contact the City of Troy Department of Public Utilities at (518) 237-0319 or (518) 237-0611 after hours or the Rensselaer County Department of Health at (518) 270-2655.

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Press Contact:

John Salka, Deputy Director of Public Information

[email protected] / (518) 279-7131

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