Pinball FX3 has a performance problem on Nintendo Switch, and the developer has confirmed that it's unlikely to be fixed.

Loading

Loading

Many saw the opportunity to play in portable mode - which can use the Switch screen in portrait to show a full table - as a key feature for the game. Unfortunately, at launch the mode ran at a lower frame rate than on other versions, while its resolution made some tables look terrible when in docked mode. A patch was promised, but never arrived.Zen Studios posted an update on Reddit addressing the community's issues - the long and short of it is that it would involve too much work to get the game to 60 frames per second in handheld mode, and the studio says it doesn't have the resources."We might have been premature in the excitement surrounding the Switch release. We really think this is one of the best platforms to play the game, and wanted to make it to everyone's liking," reads the post. "We have sat on this problem contemplating it for a long time, trying to find a good way to up the frames per your request."We found that there was no 'universal' method to do this and each table would require a lot of separate work. This volumen we simply don't have the bandwith (sic) for in the graphics and the QA department right now. We really do apologize for us being a bit slow to properly address this."As you might imagine, the news didn't go down too well, with people asking for refunds."I mean can we get a refund? I bought because I love your game on the other consoles and I wanted the PORTABILITY of having it on the Switch," reads one response. "You promised us 60fps in portable mode. It's unplayable at 30fps on the Switch...Is there any way we can get a refund for all our tables? I like supporting you all but this is awful."The studio's comments were somewhat vague as to whether they plan to address the issue at some point in the future - and when that might be - or if that's it, and we'll all have to like it or lump it. But either way, its customers aren't thrilled with the news.

Shabana is a freelance writer who enjoys JRPGs, wine, and not finishing games. Follow her on Twitter.