Cointelegraph spoke to Francesco Firano, CEO of BitGrail, the Italian exchange apparently hit by a cyber attack that would have caused the loss of a considerable amount of Nano chips (formerly known as Raiblocks).

BitGrail froze the trade on Thursday, February 8th. The swap said that 17 million Nano had been stolen in the hack, amounting to about $ 187 million by the time the losses were discovered.

The statements of Nano developers on the matter, mixed with the understandable anger of users affected by theft and the dissemination of confusing information, have generated a climate of strong hostility towards the BitGrail team, then resulted in serious threats and intimidating messages. sotto questo tweet? Inizia has diventare stancante cercare in tutti i miei post.

– Francesco The Bomber (@bomberfrancy) February 11, 2018

"Anyone who threatens me to death, could they do it cleanly under this tweet? It's getting boring in all my messages. "

Francesco The Bomber (@bomberfrancy) February 11, 2018.

Today, February 13, the BitGrail team released a up to date on their website and the status of investigations. The statement reads:

"We repeat that we have filed a regular complaint to the competent authorities reporting information about hacks and bugs exploited (not attributable to our software)."

BitGrail, explains, that during the communications with the developers of Nano, they did not manage to establish a good dialogue.

"We filed another complaint about aggravated defamation in the press (as newspapers around the world reported their defamatory statements) against Nano developers."

Cointelegraph: How does the BitGrail team respond to the allegations that she tried to conceal the theft through requests to the Nano team?

Francesco Firano: We, unlike them, have nothing to hide. We are not obliged to defame, to lay charges without proof. I can see that they are very stressed by this case.

CT: What progress are you making in resolving this case?

FF: First, we try to understand how to proceed from a legal point of view. Once we understand what we can and can not do legally, we will continue.

CT: How would you comment on the reaction of the international community to this?

FF: No comment, he comments.

CT: Have you already planned a possible solution for funds lost by your clients?

FF: When it is ready, we will communicate it to our customers.

CT: Do you find a refund solution for customers, even if the Nano team decides not to cooperate?

FF: No, it is impossible to refund the amount stolen.

CT: We learned that someone has published your personal address online. Can you confirm that it actually happened? Have you been threatened?

FF: Threats and addresses are now visible in all my messages.

CT: Some members of the community asked if your team was already aware of the security breach and if you were working on fixing it. How about these users?

FF: Unfounded and malicious accusations are made by the Nano developer team. The truth is their block explorer is dated Jan. 19, the date of the flight. As RaiBlocks does not have timestamps on the string, we can not really know when this has actually occurred other than on the block explorer, which, like the has already shown the private conversation that they have disclosed, is totally unreliable. 19459004 19459005 19459005 CT: Why did you ask the Nano team to change its position?

FF: I am going to report an excerpt from the discussion that the Nano team disclosed without authorization

"The Bomber, [08.02.18 19:30] are you thinking about how we can solve this situation? The Bomber, [08.02.18 19:32]] One solution may be, I give you BitGrail with all the wallets and db, and you fork the burned transaction to repay the users The Bomber, [08.02.18 19:32] The alternative is that this money is probably lost forever The Bomber, [08.02.18 19:39] Guys, I understand that it's a shock for everyone, but we have to try to solve the problem and communicate something to the users "

As you can see, our only intention is to rem Defeat users who have suffered serious damage. And, as our conversation shows, I suggested taking a step back and letting them handle all the exchange until the problem was solved.

Instead, the development team began to release statements. cover everything.

CT: In some posts, users say that the Nano transfer may have started well before your announcement. How about these users?

FF: First of all, they do not have the complete data (they are only available to us and the forces of the order). And on the other hand, we can not rely on the official explorer developed and managed by the Nano dev (imperfectly proven), which is, to date, the only way to determine the date of transactions.

The interview was conducted in collaboration with the Italian franchisee Cointelegraph, Matteo Vena and the editorial director of Cointelegraph, Lucrezia Cornèr.