The first report determined that athletic training staff made a host of errors on the day McNair fell ill— including failing to immerse him in cold water, which experts say is the best practice and could have saved his life. The second determined the football program “fostered a culture where problems festered because too many players feared speaking out.” It delved into two years’ worth of problems within the athletic department, and found it “lacked a culture of accountability” and was hindered by frequent turnover, dissension and infighting.