1. Product photography is for illustration only. The product sold may have minor physical differences depending on manufacturer specifications, production batch, etc. Customers should carefully consider this before purchase.2. Please do not press the power button frequently, the gyroscope panel may be damaged by doing this.3. This self balancing scooter owns CE, FCC, UN38.3, MSDS certificates.- 4400mAh capacity lithium battery, driving distance is up to 20km- 2 x 250W motors, 10 inches wheel provides you 30 degrees climbing ability- Durable solid wheels are not need to be inflated- Special pattern designed on surface, cool looking- Intelligent balance system and safe protection system- Non-slip pedal and wear-resisting rubber tire- Low noise and environmental protection, great experience- Great vehicle for outdoor, suitable for short distance office workers- Product weight: 13.000 kg- Package weight: 15.00 kg- Product size: 69.00 x 28.00 x 29.00 cm / 27.12 x 11.00 x 11.40 inches- Package size: 75.0 x 33.5 x 34.5 cm / 29.48 x 13.17 x 13.56 inches1. Make sure the balance scooter is powered off.2. Place the scooter on a flat and smooth surface.3. Ensuring both pedals are flat and parallel to the ground (this is very important).4. Press and hold the power button for 10 seconds until the red indicator start to flash. After 3 seconds, power off the scooter.5. Restart the scooter, then you can ride it.6. If the scooter does not reset, please try the above steps again.