To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video

This man was hailed a hero for jumping behind the counter at his local Domino’s branch to hand out pizzas to hungry customers.

One of the chain’s restaurants in Birmingham struggled to cope when hordes of customers turned up at the same time to collect their food as the temperatures plummeted last week.

Wind and rain set to bring last days of summer to a chilly end

Luckily, pizza fan Jermaine Thompson was there to lend a helping hand.

Footage shows the 31-year-old hopping over the counter and allocating orders to the waiting crowd.


He said he had already waited an hour for his food before deciding to take drastic action.

‘Everyone had placed their orders but were only getting parts of it,’ he said.

Jermaine Thompson took matters into his own hands after the Birmingham Central Dominos pizza shop failed to give out peoples orders on time (Picture: Caters)

A crowd of customers turned up to collect their food in the snow (Picture: Caters)

‘I went over the counter and started calling out different names. People were saying “that’s my pizza”.



‘I’m not sure what the problem was – they were just so confused.

‘I had been waiting there an hour for a vegetarian pizza and wings.

‘There were pizzas being made and being piled up but they weren’t handing them out.’

A spokesperson for Domino’s said the cold weather had created a ‘massive demand’ for hot pizza.

‘Domino’s team members are working hard to feed ravenous customers,’ the spokesperson said.

Jermaine waited an hour to get his veggie pizza and wings (Picture: Caters)

Police were called after he hopped the counter – but no arrests were made (Picture: Caters)

‘Waiting for pizza can make us hangry too, but we’re serving 400 cheesy feasts a minute, so ask customers to bear with us when it’s busy.’

But Jermaine’s helping hand seemed to cause quite a fuss and police were actually called after he refused to wait for food.

West Midlands police confirmed they were called on Wednesday last week to reports a man had climbed over the counter.

No arrests were made, they said.

MORE: Flood warnings across UK as Storm Emma ice begins to thaw

MORE: Burger King is selling a Twix pie and it looks delicious