The latest Android OS version, Android 10 has been released. However, we are still working on updating the Android version of the FINAL FANTASY XIV Companion App to be compatible, and currently, the Companion App cannot be launched on Android 10.We are working to make the app compatible in the very near future. Until then, please refrain from updating your device OS to Android 10 if you would like to use the Companion App at this time.We will provide an update once we are able to determine a timeframe for Companion App to be compatible with Android 10.We apologise for any inconvenience this may cause, and thank you for your understanding and cooperation.Updated:Sep. 17, 2019 4:55 (GMT)Sep. 17, 2019 5:55 (BST)The Companion App is now compatible with Android 10 with the update on Sep. 17, 2019 (GMT / BST).Please refer to the following link for more details.