Keeping an open line of communication with your customers (or potential customers!) is one of the best ways to ensure you deliver customer satisfaction. One of the increasingly popular additions to business websites have been chat widgets – giving browsing visitors a direct line to your employees to discuss products, services and general company information. But most chat widgets are complicated and cost money to host. If only there were a free messaging service, that everyone already knows how to use, powered and maintained by one of the world’s biggest tech support teams...

Oh wait. That sounds an awful lot like Facebook!

And with Supple's ( an SEO company from Melbourne, Australia ) easy new Facebook Messenger Widget Creator it’s easier than ever to link Facebook’s messaging system with a small pop-up on your business site. A tweak on this fantastic idea from Tom Critchlow, just provide your Live Chat Hours and Additional Contact Email and we’ll automatically generate a fully-functional widget for your site!

Benefits:

Free!

Approximately half of world's online users are already on Facebook! - BBC

Constantly updated and improved by Facebook’s huge support team!

Facebook Messenger is the most popular mobile messaging app in countries like Australia and USA! - SimilarWeb

FB Chat widget provides easy mobile use and functionality!

Helps promote connectivity between you and your site visitors!

Answer customers’ pre-purchase questions / maximize customer satisfaction!

Just a small note: Since this is a free tool, we don’t have the spare time and resources to install the code for you, or to provide troubleshooting support through our own support chat. However, we’ve designed the code to be very simple to add to your site, so it should be easy for you to manage yourself - and if you do need help, please contact your developer for support.

Pssst .. Get in touch with us, if you think we can help you with SEO, AdWords, Web Design or Retargeting