(Note: Pokemon is a game with various creatures that simulate animals in it. When a Pokemon has no hit points, or HP, it is considered “fainted.” Many mistake this for something serious, but it is easily remedied by healing your Pokemon in a specific building.)

Customer: *storms up to desk* “I DEMAND A REFUND!”

(She slams a copy of Pokemon Platinum on the counter.)

Me: “Certainly, what seems to be the problem?”

Customer: “My freaking fire monkey DIED! See?”

(She pulls the DS from her pocket, turns it on, enters game, and shows me that her Pokemon [a chimchar] has no HP.)

Me: “Well, I can… erm… revive your ‘fire monkey,’ if you’d like.”

Customer: “What are you, some freaking Pokemon priest?! MY FIRE MONKEY IS DEAD!”

Me: “No, no, look.”

(I control her character to go to a Pokemon Center and heal up her Pokemon.)

Me: “There, all better.”

Customer: “THANK YOU! YOU SAVED MY FIRE MONKEY! HOW CAN I EVER REPAY YOU?!”

Me: “Um… no problem, ma’am. Glad to help.”

Customer: “AND SO HUMBLE! YOU SAVED MY FIRE MONKEY!” *leaves store*

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