I just wanted to drop in and say this, as while I appreciate your stopping to give us an update, I feel that you are missing a critical point. Personally, I could care less about having access to 16.8 million colors, and I understand where you are coming from with the " we’ve built the most advanced gaming keyboard on the market". I agree with that statement....



HOWEVER, I think the issue here that upsets people the most, is that we have thrown our faith and our money in your direction under the assumption that the product you actively sought to sell us, was the product that we received.

This of course is the most basic and important bond between a retailer and its customers. That bond was damaged pretty badly here. To knowingly provoke the purchase of a product that does not do what has been regarded as one of its biggest selling points, is a giant middle finger in the face of people, like myself, who have been dishing out my hard earned cash, to your company, for many years.



I understand that your team is working very hard, and I thank them for that! But, this is not an issue with the team of people making the product. It is an issue of lying to customers and us now being left in a position of little to no GOOD recourse aside from having to decide whether we choose to return a product that we otherwise love, or adopt the "just deal with it" mentality that comes with being sold a product that doesn't meet the standards to which many of us made our decision to purchase it off of.

I normally would not have commented, and I know this has all been said at some point or another, but I felt it needed to be reiterated as the final paragraph of your post comes off rather rude. How about thanking NOT JUST the people who are happy with the product, but all of those who aren't. The people who are happy with the product shouldn't need your thanks, its those that are not that you should be thanking for sitting around and not returning a product, giving you the opportunity to make your mistakes right.



This is not the gaming software industry. We don't need Alpha, early access products. We do not need you to RUSH the product into our hands, incomplete. I have come to expect from Corsair, finished, and quality products, of which I don't have to check forums every week for fixes that should have been standard.



I am personally happy with my purchase of the k70 rgb as it meets every one of MY needs. I have and continue to recommend this keyboard to my friends and family. But, if there were an alternative of equal quality, I would recommend that because there is a level of trust that has been broken here, and something about this forum post does not scream to me that there is an attempt to rebuild it. Rather this comes off as an attempt to thank those who are happy even though you lied, and reiterate that you still made a good product OTHER THAN the part about it not being what was advertised.



I'm sure a few of you will crucify my for this post, but I don't much care. This is just how the update struck me.

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