"The voicemails were not retained because the information from each voicemail was collected by the governor's staff and given to the proper agency for handling. Every call was returned," Schenone wrote in an email Monday. "The Governor receives hundreds of voicemails and once acted upon, they are deleted so the voicemail box does not become full, as is the standard practice with anyone operating a cellphone. This practice follows Florida law, and the state's record retention policies."