10.1 How to use Virtual Goods and Virtual Currency. Gwent allows you to purchase virtual, in-game digital items and content including but not limited to Gwent card packs, cosmetic and in-game enhancements, campaigns and other downloadable content (“Virtual Goods”). You may at our discretion be able to buy certain Virtual Goods with “real world” money, or virtual currencies such as ‘Ore’ (which you can earn by playing the game) and/or ‘Card Scraps’ (which you can earn through the Gwent in-game crafting system and/or also by playing the game) or ‘Meteorite Powder’ (which you can purchase with “real world” money and/or earn by completing certain in-game activities) (we will refer to them together as “Virtual Currency”). Only Gwent users can use Virtual Goods and Virtual Currency.



10.2 Payments. As GOG is the entity which provides you with the access to Gwent, any content purchased in an in-game store will be purchased from GOG and may be subject to legal documents presented to you by GOG. If you buy Virtual Goods and/or Virtual Currency from GOG, you agree to the pricing, payment and billing policies applicable to them, as notified to you at the time of purchase. All prices are visible in the in-game store. They’re inclusive of legally applicable sales taxes/VAT. You can pay in different ways: (i) using a valid debit or credit card; or (ii) using PayPal or any other authorised payment providers; or sometimes (iii) with GOG Wallet. The GOG Wallet is made available subject to rules which are set out on our GOG Wallet page here. We support multiple local currencies (see our Support section here for details). However, if your local currency is not supported, you can make purchases in US Dollars. Please be aware that in such case you might have to pay a currency conversion charge or other transaction fees set by your bank. You are responsible for ensuring that you have authorization to use any chosen payment method, which includes obtaining account-holder/parent/guardian approval if applicable. You are responsible for ensuring that this authorization is maintained at all material times. Keep your payment details secure. Do not make inappropriate charge-back or refund requests. You are responsible for applicable fees and taxes. All payments are non-refundable and non-transferable except as expressly provided in this Agreement.



10.3 Legal requirements. Virtual Goods and Virtual Currency are digital items only with no cash-value or real world existence and cannot be ‘bought’, ‘sold’, gifted, transferred or redeemed, whether or not for other Virtual Goods, Virtual Currency, ‘real world’ money, goods, services or items of monetary value. Trading Virtual Goods or Currency is prohibited (unless we specifically permit otherwise in Gwent). Your right to use any Virtual Goods and Virtual Currency that you obtain is limited to a limited, non-exclusive, non-assignable, non-transferable, non-sublicensable, revocable licence to use such Virtual Goods and Virtual Currency solely for your personal entertainment and non-commercial use in Gwent only. You have no property interest or right or title in any Virtual Goods or Virtual Currency, which remain CD PROJEKT RED’s property. GOG reserves the right to reverse, change or amend Virtual Goods or Virtual Currency transactions or other matters if necessary to protect Gwent or to enforce this Agreement.



10.4 Limits. In order to protect Gwent, Gwent users and to stop fraud, GOG may impose limits on use of Virtual Goods and Virtual Currency (including transaction limits and balance amounts).



10.5 Expiry. Virtual Goods and Virtual Currency do not expire, but we reserve the right to change or amend that if necessary. We are not obliged to provide Virtual Goods or Virtual Currency to you.



10.6 Virtual Goods/Currency may change. The existence of a particular offer for Virtual Goods or Virtual Currency is not a commitment by us to maintain or continue to make the Virtual Goods or Virtual Currency or that offer available in the future. The scope, variety and type of Virtual Goods and Virtual Currency that you may obtain can change at any time and we have the right to manage, regulate, control, modify or remove Virtual Currency or Virtual Goods in our sole discretion if we consider any of this necessary for the ongoing operation of Gwent or for other legitimate reasons, in which case we will have no liability to you or anyone for the exercise of such rights. We will endeavor where possible to give you reasonable notice of any such changes and to explain the reasons why.



10.7 Refund rights.



If you are resident in the European Union:



You have the right to withdraw from a purchase of Gwent, Virtual Currency and/or Virtual Goods within 14 days of your purchase, without giving a reason. You hereby expressly acknowledge that you lose your right of withdrawal once the performance of our service has begun and your account is provided with access to the Virtual Goods and/or Virtual Currency. You agree that the supply of Virtual Goods and/or Virtual Currency and the performance of services begins immediately after you complete your purchase. Therefore, once access to the Virtual Goods and/or Virtual Currency has been enabled on your account, the contract has been fully performed by GOG.



If you are resident elsewhere in the world outside the European Union (including the USA):



All purchases are final and no refunds will be made or returns accepted, except where required by statutory laws.

Neither this nor any other part of this User Agreement affects your statutory rights. In other words, your local laws, such as acts on protection of consumer rights, may provide you with additional rights that cannot be limited or waived by this User Agreement.

In particular:



a) For Australian Users: Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us; and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.



b) For New Zealand Users: Neither this nor any other part of this User Agreement excludes, restricts or modifies the application of any right or remedy that cannot be so excluded, restricted or modified including those conferred by the New Zealand Consumer Guarantees Act 1993. Under this Act are guarantees which include that goods and services are of acceptable quality. If this guarantee is not met there are entitlements to have the software remedied (which may include repair, replacement or refund). If a remedy cannot be provided or the failure is of a substantial character, the act provides for a refund.



10.8 Card rarity. Gwent card packs (card kegs) yield random cards of different categories (regular, rare, epic, or legendary) with the following probability:



a) Each card keg contains at least 1 rare card.

b) One epic card can be found on average in 5 card kegs.

c) One legendary card can be found on average in 20 card kegs.



