Comcast, Other ISPs Suffer Major National Outage Numerous ISPs are experiencing significant, widespread broadband service outages today caused by a so-far unconfirmed connectivity issue. Downdetector's pages for AT&T and Comcast make the breadth of the outage very clear, and numerous service and edge companies like Netflix are also reporting some connectivity headaches. None of the impacted companies have yet to acknowledge the original cause of the problems.

However, a source informs DSLReports.com that the outage was likely caused by damage between two transport lines between data centers, one between Chicago and New York, and one between Ashburn and Atlanta. The lines are not Comcast owned, but belong to two different transit companies, the source states. Another source confirms the first, and states that the two impacted lines are owned by Zayo and Level3/CenturyLink. It's unclear what caused the problems in the first place, with speculation ranging from fiber cuts to DDOS attacks. Comcast says the company is working hard to resolve the problem. Update: I'm told the problems on the Chicago to New York route have been resolved, and many Comcast customers should soon see services restored. Still no official word on the source of the problems on both routes. »twitter.com/comcastcares ··· wide%2F

»twitter.com/comcastbusin ··· 7115265

»twitter.com/edoswald/sta ··· nwide%2F









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Most recommended from 63 comments



whocares256

''Hardware Junkie''

Premium Member

join:2002-03-10

16 recommendations whocares256 Premium Member All of your tubes belong to me! Did Comcast forget to pay their internet bill?



Internet is working here . . .

wdoa

join:2001-10-16

Spencer, MA 11 recommendations wdoa Member just goes to show... ... how truly fragile the internet is. InternetJeff

I'm your huckleberry.

join:2001-09-25

. 6 recommendations InternetJeff Member Oh well... So much for watching random cat videos and adolescent boys surfing porn in their Mom's basement.



Get off Facebook and get some work done.

Ashbinz

Premium Member

join:2009-04-04

Richmond, VA 5 recommendations Ashbinz Premium Member Info I've seen According to one reporter source, Comcast is experiencing a large outage due to 2 fiber line cuts. One between NYC & Chicago, the second between Ashburn & South Carolina. In one Xfinity store, the employees were told by HQ not to expect everything to be fixed before 8-9 PM EDT. Will have to see how that pans out...

Anon095cb

@charter.com 4 recommendations Anon095cb Anon Charter Spectrum with no Netflix I have Charter Spectrum (am a legacy customer) and noticed I could not reach Netflix all day today. At least now I know why even changing DNS has not really helped.



Clearly, this issue is impacting more than just Comcast.

Morac

Cat god

join:2001-08-30

Riverside, NJ 4 recommendations Morac Member Issues with Level3 From random traceroutes the problem appears to be in Level3. It seems to be coming back now as I'm able to get to sites I couldn't before. blackflag (banned)

join:2006-01-31

Wilmington, DE 2 recommendations blackflag (banned) Member ooh my god, ma internets!! Geez, internet goes down and ideologues go into meltdown mode...

dial it back and go to the park for awhile.

furlonium

join:2002-05-08

Allentown, PA 2 recommendations furlonium Member back I'm able to connect to our servers in Chicago that were previously unreachable.



Thank god. I didn't want to sit here on a conference call _waiting_ for it to come back online.