As we previously announced, JOIN has merged with POST Telecom on June 1st, 2020, thus ending our commercial activities.

As our customers’ mobile, internet and fixe subscriptions have been progressively transferred to POST Telecom subscriptions since June, our telecommunication services have been deactivated on September 1st, 2020.

Our Customer Care service however remains available at +352 671 009 009 or via our online form until September 30. After this date, we invite you to contact POST Telecom Customer Service at 8002 8004 (for Private customers) or 8002 4000 (for Corporate customers).

Our website will also be shut down on September 30, but we invite you to visit www.post.lu to find all necessary information about POST Telecom offers and services.

We wish to thank you for the trust you have placed in us over these years.

DO YOU NEED TO CONTACT US?

If you have any questions regarding your JOIN invoices, we remain at your disposal by phone at +352 671 009 009 or via our online form, until September 30th, 2020.

For any questions regarding your new POST Telecom subscription, please contact POST Customer Service by calling 8002 8004 (for private customers) or by calling 8002 4000 (for business customers).

You can also visit the website www.post.lu.