Note: EIZO healthcare graphics board drivers are currently undergoing testing. Please refrain from updating Windows until further notification from EIZO.

Evaluation was carried out under the following conditions.

We have confirmed the issue is resolved by following these steps.

Updated June 21, 2019

June 6, 2019



Advisory: We highly recommend not using a PC installed with Microsoft Windows 10 (1903) for the time being, especially for diagnostic imaging or graphics editing which requires tone accuracy.

1. The Issue

Tones are not displayed correctly when using Microsoft Windows 10 May 2019 Update (Microsoft Windows 10 (1903)) regardless of the monitor and graphics board used.

OS: Microsoft Windows 10 (1903)

Monitor: All monitors including EIZO products

Graphics board: All graphics boards including EIZO products

Example:





Displayed correctly

*Banding (vertical stripes) in the gradations

Displayed incorrectly*Banding (vertical stripes) in the gradations

Above images are for illustrative purposes only. Actual display may differ from above.

This issue does not cause monitor failure.

2. Solution

This issue may depend on the graphics processing of Microsoft Windows 10 (1903), and there is currently no solution within the monitor settings.

We highly recommend not using a PC installed with Microsoft Windows 10 (1903) for the time being, especially for diagnostic imaging or graphics editing which requires tone accuracy.