Whether you’re making a purchase or not, we’ve made it easy to trade in an eligible smartphone either in a store or online. Just answer a few questions regarding model and condition and we’ll provide an estimated trade-in value or a simple way to recycle it.

If you trade in online, we’ll apply your estimated trade-in value to the purchase of your new iPhone. Then we’ll arrange for you to send us your eligible smartphone. Once we receive it, we’ll inspect it and verify its condition. If the condition matches what you described, there’s nothing more you need to do. If the condition doesn’t match, a new trade-in value will be provided.

You’ll have the option to either accept this revised value or reject it. We’ll work with you to confirm that you still want to move forward with the trade-in.

If you accept the trade-in estimate in the store, we’ll give you instant credit toward your iPhone purchase.

And if you choose to recycle your smartphone, we’ll either handle it in the store or provide a prepaid shipping label so you can send your device to our accredited recycling partner.