Retail Store

WEBS Store Hours

Monday–Saturday 10:00am–4:00pm.

Curbside pickup available 10:00am–3:00pm WEBS is closed the following holidays: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas. We also close early on New Year's Eve and Christmas Eve. Plan your next visit to WEBS with our handy Store Map to help you find your way around our store and our great deals in the Warehouse!

WEBS offers a Curbside Pickup option for online orders. This is a great option for products that are listed as online only on Yarn.com. After placing your order, it will be picked in our Easthampton warehouse and brought to our retail store in Northampton, MA, usually within 2 business days. Learn more about Curbside Pickup.



STORE REOPENING The following are the steps we are taking to ensure the safety of our team and all of you. These are mandates by the Commonwealth of Massachusetts and the City of Northampton. We understand that some of you will have reasons to not follow these requirements. If you cannot adhere to any of the following, it is best you utilize curbside pickup or order online.

THE BASICS

Masks are required for both you and our team. This is a city ordinance in Northampton. If you have an underlying health issue that precludes you from wearing a mask, please utilize our curbside pickup or order online.

You will be required to use hand sanitizer prior to entering the store, and again prior to checking out. There will be hand sanitizer available as you move from the store to the warehouse and back for your convenience. If you have an allergy, we encourage you to utilize our curbside pickup or order online. Keeping all of you and our team safe is our priority.

You will see a lot of changes in the store when you visit. We have removed some of our products and fixtures to allow a better flow through the store. We realize that it won't be perfect. Social distancing is difficult at best in any retail situation—even the linear format in grocery stores is challenging—but we will do our best.

For the time being, WEBS will continue the ban on reusable bags to help ensure the safety of our customers and our team.

WHAT'S NEW

Most of the cone yarns and shelving have been removed from the store, and integrated into the warehouse in aisle 700. This is not an indication that our community of weavers is not important to us. It was necessary to remove the pod of weaving yarns in order to give all of you the safest shopping experience we can.

The spinning area has also been moved to the warehouse. This allows us to use the spinning space for yarn display, again, in an effort to spread things out.

We have purchased several new fixtures to enhance the displays and shopping experience.

The pattern table, pattern binders, chairs in the front of the store, and table in the warehouse have all been removed. We've added two computers that will allow you to access yarn.com and Ravelry for pattern searches. You may want to bring a notebook with you for making notes as you search.

yarn.com Please keep your family at home, it will help us to keep the capacity in the store to a minimum for the time being.

Please remember, we are not accepting returns in the store at this time.

How do I get to the WEBS retail store?

Our retail store address is:

75 Service Center Rd

Northampton, MA 01060 Directions From the East or West

Take the Massachusetts Turnpike to Exit 4.

After you exit, take I-91 North to Exit 18.

At the end of the ramp take a left onto Rte. 5 North.

Go 0.6 miles and turn left at the green ESB ATM onto Service Center Road.

Pass Northampton Rental.

You'll see a WEBS bright blue awning on a gray brick building.



From the North or South

Take I-91 to Exit 18 and follow above directions.

Area Attractions, Dining & Lodging