While many of his neighbours who also didn’t receive collection just left their garbage at the curb for the following week’s collection, he decided he didn’t want to wait and let his waste pile up.

“I boxed it up and paid $65 to ship my garbage to four different GFL locations with a letter explaining the situation,” he said. “I figured it gets rid of my garbage issue and makes it easier on the garbage man for next week. I haven’t heard anything back since I sent the packages.”

Ketelaars also bought a massage gift certificate and attached it to his garbage for the collector to take advantage of, for his bad back.

He confirmed the town did offer to collect his trash but he had already shipped it off.

To top off the entire experience, he posted a humorous, yet cheeky video on YouTube describing his experience, showing the surveillance footage and his retaliation.

The town confirmed a complaint regarding waste collection can be reported to its customer service department, which will work with GFL to remedy the situation.

All complaints made to the town and GFL are logged into a database where they can be reviewed on a regular basis and the information is also considered when the contract is up for renewal.

Ketelaars has requested a chance to speak at the next meeting of the Northern 6 mayors when the complaint database is reviewed.

Requests to speak with a representative from GFL have gone unanswered.