Auckland Transport (AT) has introduced an 18-month trial of a high quality, low cost, on-demand rideshare service in the lower Devonport peninsula area.

AT Local services will resume from 31 August with normal hours. Face coverings, capacity restrictions and strict health and safety requirements will be in place.

In line with government advice, we ask that you:

Wear a face covering and keep it on for the duration of your ride. Children under the age of 12 are exempt from wearing face coverings. People with a disability or physical or mental health condition that makes covering their face unsuitable do not have to wear face coverings also.

Wash your hands or apply hand sanitiser before touching door handles

Capacity restrictions are in place so please observe physical distancing in the vehicles.

If you are feeling sick you should stay home – do not go to work or school. Do not socialise, and if you are showing symptoms of COVID-19 you should avoid using public transport when travelling to a medical appointment.

One of our vans is equipped with a wheelchair access ramp and it will be prioritized for customers using wheelchairs.

Priority will be given to trips to and from the ferry terminals.

Aucklanders have embraced the chance to do their bit and reduce the spread of COVID-19. We ask that you continue to be understanding and patient. Thanks for your support.

Contact Tracing

If there is a suspected, confirmed or probable case of COVID-19, a contact tracing process will occur to identify people who came into contact of the infected individual.

Contact tracing is done by a Public Health Unit or by the National Close Contact Service.

The app customer data may be shared with these public health organisations to assist in contact tracing.

This new service helps you easily get to and from the Devonport, Bayswater and Stanley Bay ferry terminals. You can also travel to any other locations in the rideshare zone.

Just download the AT Local app, quickly sign up and you can book trips immediately (for up to six passengers), or up to 30 days in advance. The app tells you when your ride will arrive and advises the driver of your destination.

Paying for your AT Local service is done via the app and is completely cashless. Trips to or from the three local ferry terminals are currently discounted to $2.50 per person and trips to or from all other locations in the rideshare zone cost $5.00 per person.

Day Operating Hours Off-Peak Fares Monday to Thursday 5:40am to 9:20pm 9:30am to 3pm, currently $2.50 per person Friday 5:40am to 10pm 9:30am to 3pm, currently $2.50 per person Saturday/Sunday/Public holidays No service





Benefits

A flexible on-demand service.

Intuitive easy booking and payment.

Accurate estimated arrival time.

Encourages fast “turn-up-and-go” travel demand.

All passengers comfortably seated, with luggage space available.

Reasonable pricing compared to taxis.

Reduced carbon footprint via use of electric vehicles.

Reduced congestion with ridesharing.

Safe - You must be at least 14 years to register for AT Local. If any passenger using AT Local is under 5 years old, a parent, or guardian who is over the age of 18, must accompany them.

Service availability zone

The service is available on the lower Devonport peninsula with the northern boundary comprising, Corrella Road, Seacliffe Avenue, Westwell Road and Lake Road to 183 Lake Road (west side) & 176 Lake Road (east side).

All three local ferry terminals at Devonport, Bayswater and Stanley Bay are Included in the rideshare zone.



Indicative boundaries of the Devonport On-demand rideshare service

Service

Customers can book a rideshare trip between any two locations within the service boundary.

Customers choose their pick up and drop off locations. (Some trips may require a short walk to a designated pick up or drop off location).

Priority is given to trips to/from the ferry terminals.

There are a total of 6 vehicles:

3 x LDV EV80 minibus - 7 passengers (includes 1 accessible vehicle).



3 x Hyundai Ioniq - 4 passengers.

Cost

The service will cost:

to/from ferry terminals: currently discounted to $2.50 per person.

any other trips within the rideshare zone boundary: $5.00 per person.

Every additional person riding with you from the same point to the same point is only $1 extra.

Customers pay for individual trips directly through the app using a credit or debit card (AT does not store this information).

1-Week Subscription for $20

Ride anytime within the specified operating period, anywhere within the rideshare zone

Includes 4 rides per day.

Customers can book for themselves or small groups, and they are able to setup regular trips (ie, Monday to Friday)

Read our AT Local terms of use

Setting up AT Local (Devonport area only)