IRS Adds Two-Factor Authentication To Self-Help Tools

by Mike Godfrey, Tax-News.com, Washington

26 September 2016

To improve taxpayer data protection, the US Internal Revenue Service is to strengthen the identity authentication processes taxpayers encounter when using online self-help tools.

Starting from October 24, all IRS e-services users will be required to re-register using the Secure Access authentication process. Users will have to validate their identities through this process before they can access their accounts.

Secure Access is a two-factor authentication process that adds greater protections against attacks by cybercriminals. For first-time users, it requires identity proofing, financial verification, and an activation code. Returning users must submit their username/password credentials and a security code sent to their mobile phones via text.

The IRS will provide additional staff for the e-Help Desk and provide assistance to those users who are having difficulty passing Secure Access. However, it is emphasized that users should ensure all credentials and certificates are up-to-date prior to October 24, and that those with upcoming filing requirements should consider filing early.