But for this blog post we flipped the script and put Marisol in the hot seat.

Q: What’s it like working at your first startup?

A: It’s has been a steep learning curve and I absolutely love it. Working closely with the developers here has really helped me understand how valuable Beluga Pay can be for merchants.

Q: What’s a typical day for you look like?

A: I focus on helping our users solve problems quickly. It’s important that customers know our sales and support teams are ready to help. But that’s just part of my job. Next, I must communicate each issue clearly and precisely to our developers. That can be a challenge, it’s like translating into two languages simultaneously but it’s very satisfying when it all comes together.

Q: What do you like most about having direct contact with the users of BelugaPay?

A: Working directly with our customers creates a bond, it’s rewarding to help our customers become Beluga expert users. It’s fulfilling to know that what I do can make a difference.