Table of Contents

What is the Humble Wallet? And where can I use Wallet Credit?

Use the Humble Wallet to make purchases on the Humble Store. Humble Wallet funds can be used for the purchase of any game in the Humble Store in place of regular cash.

Humble wallet credit cannot be used towards Bundle or Subscription purchases at this time.

You can access the Wallet via the Humble Store page or through your Account dropdown:

How do I set up a Humble Wallet?

When you access your wallet for the first time, you will see this page:

Choose your country from the dropdown menu. This will determine the currency that your wallet uses. At this time the Humble Store supports the following currencies:

United States (USD), European Union (EUR), Great Britain (GBP), Australia (AUD), Canada (CAD), China (CNY), New Zealand (NZD), Philippines (PHP), Russia (RUB), and Turkey (TRY).

Note: Once you’ve selected your country, you will not be able to change it. Wallet funds are only usable with compatible currencies.

How do I add funds to the Humble Wallet?

From your Humble Wallet, click the “Add Funds” button. From there you can purchase Humble Wallet Funds by adding the desired amount to your cart and checking out.

Note: Humble Wallet Funds cannot be purchased with existing wallet funds.

How do I change the currency of my Humble Wallet?

You can manually adjust the currency through this link. This can only be done once every 30 days*

Please see this support article for more information

Can Humble Wallet Funds be gifted or added to my wish list?

At this time Humble Wallet Funds cannot be gifted out or added to a wish list.

Humble Rewards: want 10% rewards on your next Store purchase?

Here at Humble Bundle, we want to let YOU make the choices. You can choose to keep up to 10% of your total purchase as Humble Store credit.

When you are ready to checkout, click your cart. You'll notice a line under the total on the checkout page showing your current splits. You can change these splits by pressing the Manage Your Rewards button.

In the resulting pop-up window, designate anywhere from 0-10% of your Humble Wallet. You can also donate the 10% to your preferred charity, or adjust the sliders to customize the splits yourself!

Make sure to click Save Changes and you should see the text under your total reflecting your new splits.

If you choose to donate to charity, the designated percent of your net payment (after deducting taxes and payment processing fees) will go to the chosen charity. If you choose the Humble Wallet, whatever percentage you decide on will go straight back to your Humble Wallet for use on your next purchase in the Humble Store (some exclusions may apply). It's all up to you!

Note: Certain items sold in our store will come with restrictions on the amount of Humble Rewards you're able to earn and/or donate to charity for that particular product. If you receive a warning stating that an item "Has reduced Humble Rewards" on your checkout page, it means that the products in question will grant a reduced percentage of rewards as opposed to the full 10% amount available with most purchases. You will still be able to adjust the amount of the rewards given to either charity or your wallet, but the overall pool it draws from is slightly smaller (i.e. 5% Rewards as opposed to 10%.)

For more information on the Humble Rewards system, you can go here.

Payments to charity are made via the PayPal Giving Fund or, if applicable, via the Tides Foundation (which deducts further Tides-specific fees).

Can I get a refund for Wallet Funds?

Humble Support Ninjas can issue a refund for unused wallet funds within 60 days of the addition of the funds to your Humble Wallet.

If wallet funds are used to purchase content on the Humble Store and a refund for that content is desired, the purchase is subject to our standard refund policy. If a refund is provided for the order, the funds will be returned to your Humble Wallet.

Do Wallet Funds expire?

Certain types of Wallet credit will expire after 6 months of Wallet inactivity. Those types include Humble Rewards from Store purchases, promotional credit from bundles, referral bonuses, and any other forms of credit that indicate expiry in the terms. Any activity in your Humble Wallet, like reloading funds, using credit towards a purchase, or getting more promo credit, will refresh your expiration date for 6 more months. Wallet funds that you’ve reloaded and paid for yourself will never expire.

Your Humble Wallet page will display your current balance for both types of credit, if applicable, including the current expiration date for any credit that expires.

If you have both expiring and non-expiring credit when you make a purchase, payment will automatically pull from your expiring credit first (and that will refresh your expiration date for 6 more months, too).