12:20:54

ANDREWHi. Thank you, Kojo. Mr. Sarles, I've called in and talked to you before. I am a person who relies heavily on both bus and rail, and on the weekends. I see that the need for your maintenance is there, but what you're doing is really cruel and unkind to us riders. You have us wait up to 20, 24 minutes for train. You run two or three trains at a time one way. And then finally we get the trains going the other way. I suggested to you last time that you run a shuttle, one train back and forth in the affected area and riders can get off that train at the next platform where they're going where the service goes two ways and go where they need to go.