Shipping Instructions

This item includes free shipping in the contiguous United States. Most orders will ship via UPS or FedEx Ground. Orders for large items or multiple item orders will ship via freight carriers such as Roadway, Road Runner, and FedEx Freight.

Freight Delivery Instructions

When the items are delivered it is the customer's responsibility to inspect all cartons and items to make sure that there is no visible damage or missing packages. If there is damage or missing packages, make sure to note it on the delivery receipt or bill of lading. If this is not noted on the bill of lading the cost to replace damaged items will be the customers responsiblity. Make sure to retain a copy for your records as well. Please contact us immediately at 866-733-0698 so that we can arrange for replacements to be sent out.

Shipping Glossary

Loading dock - This service is available to companies that have a loading dock at their facility. This service is free!

Tailgate - The driver will pull up to the nearest curb & bring the pallets to the back or “tail” of the truck. It is the customer’s responsibility to unload the packages from the back of the truck and bring them inside. A delivery appointment will be included. This service is free!

Lift gate - The driver will pull to the nearest curb and lower the packages off the truck to ground level. It is the customer’s responsibility to bring the packages inside. A delivery appointment will be included.

Inside delivery - Inside delivery includes delivery to the nearest dry threshold. This service is to the main floor only, without any stairs, or a garage. If the package or crate does not fit through the door, then there will be extra charges for breaking down the delivery. The delivery will not be brought up to any other floors but the main floor without incurring additional charges. A delivery appointment will be included.