Buy-Cheap-Social has an online contact form and live chat support for all your concerns. You can also send an email to support@buy-cheap-social.com. The company has an FAQ page which provides very limited information. It only discusses three things: (1) How to start a marketing campaign for a Facebook page, (2) The benefits of ordering from Buy-Cheap-Social, and (3) Whether or not customers can order multiple services. It’s not very helpful.

Before we made our order, we sent some questions to Buy-Cheap-Social to test their customer support team's response rate and skill. We got a response back in around 10 hours, and they answered our questions one by one. A pretty good reply, though a little slow. Their live chat was right on the ball when available though.

How long will they take to arrive?

"Hello, they will take up to 48 hours to arrive"

What if they don't show up soon?

"Please contact us via support"

Are they going to come all at once, or spread out?

"They come in within 48 to 72 hours depending on the amount you order."

What kind of followers am I going to get? Can I see an example?

"The type of followers that you will receive have real photos and real followers themselves. Send me a link and I can give you 100 for free to test."

Are people going to know that I bought followers?

"No one will know that you bought followers, as all the profiles look real."

Are the users going to do anything weird to my account, or talk to my friends?

"No they will not do anything weird or talk to your friends :)"

What if they leave?

"We offer 100% money back, so you have no issues."

What if I want my money back?

"We will refund you if you have any issues."