RHWV

join:2015-03-10 RHWV Member [BW Meter] Hate Suddenlink's Data Caps? File a FCC Report. consumercomplaints.fcc.g ··· id=38824



Please contact the FCC with your legit complaint. I'm not a prolific writer by any means but this may help get the ball rolling:



As per rule 153 of FCC 15-24, it is stated concerns will be addressed on a case-by-case basis on the subject of data caps. As a[n] [description-of-your-household], I feel as though my household is an excellent case that should be reviewed.



Ideas to touch on:



 Growing size of software (photos, videos, software, video games)

 Streaming (music, television, audio, educational requirements and interests)

 Security (operating system and other software updates, personal/cloud backups, app updates)

 Streaming (Resolutions and bitrates are becoming increasingly better 1080p / 1080p60 / 4k)

 Other projects (Folding@home, Linux Distros)



Thanks everyone!



SOURCE Please contact the FCC with your legit complaint. I'm not a prolific writer by any means but this may help get the ball rolling:As per rule 153 of FCC 15-24, it is stated concerns will be addressed on a case-by-case basis on the subject of data caps. As a[n] [description-of-your-household], I feel as though my household is an excellent case that should be reviewed.Ideas to touch on: Growing size of software (photos, videos, software, video games) Streaming (music, television, audio, educational requirements and interests) Security (operating system and other software updates, personal/cloud backups, app updates) Streaming (Resolutions and bitrates are becoming increasingly better 1080p / 1080p60 / 4k) Other projects (Folding@home, Linux Distros)Thanks everyone!

BliND123

join:2007-05-01

Tyler, TX BliND123 Member Gonna message them but what does this fit under? Basically gonna say what I said on Change.org about the bandwidth caps.

RHWV

join:2015-03-10 RHWV Member I would put it under billing or availability.

Thanks for taking the time to help out!

Nyron

join:2007-10-09

Charleston, WV Nyron to RHWV

Member to RHWV

I would even argue it violates net neutrality because movies you purchase from them (on demand) do not go against the cap, whereas, movies you purchase from another content provider do.



moldypickle

Premium Member

join:2009-01-04

Haughton, LA moldypickle to Nyron

Premium Member to Nyron

Except on demand doesn't traverse the data end of the network, don't it would count. On the data side, everything counts against you including sl own phone service.



TexasTacoBee

@suddenlink.net TexasTacoBee Anon said by moldypickle: Except on demand doesn't traverse the data end of the network, don't it would count. On the data side, everything counts against you including sl own phone service.



I only use IP phone service(not Suddenlink) and it takes

just 32kb/s, which is almost nothing, unless I talk 24/7.



as for complaining to the FCC... better do it before the

next president(presumably a Replubican) takes office!

I hear the Republicans don't care much for what the

FCC is doing now. how much bandwidth does Suddenlink's telephone service use?I only use IP phone service(not Suddenlink) and it takesjust 32kb/s, which is almost nothing, unless I talk 24/7.as for complaining to the FCC... better do it before thenext president(presumably a Replubican) takes office!I hear the Republicans don't care much for what theFCC is doing now.



moldypickle

Premium Member

join:2009-01-04

Haughton, LA moldypickle Premium Member No clue the specifics of how much data SL phone uses, but I was just pointing out that on the data side of their network they don't play favorites. Everything, even docsis overhead, counts just the same towards the cap.

RHWV

join:2015-03-10 RHWV Member Thanks for clarifying.

Nyron

join:2007-10-09

Charleston, WV Nyron to moldypickle

Member to moldypickle

Thanks. I stand corrected! I was under the impression it was under the data end.

RHWV

join:2015-03-10 RHWV Member Here's an email I received today from the FCC.



Hi ______



Your Ticket No. _______ was served on Suddenlink Communications on Mar 16 for its review and response.



A response is due no later than 30 days from today. Suddenlink Communications will respond to you directly. You may check the status of your complaint online at any time.



Thank you for your complaint and help in furthering the FCCs mission on behalf of consumers.



Abyss1992

Premium Member

join:2012-08-18

Spencer, WV Abyss1992 to RHWV

Premium Member to RHWV

Just had a talk with a supervisor and she didn't even want to talk to me about the whole FCC thing she acted like it wasn't even a issue

Abyss1992 Abyss1992 to RHWV

Premium Member to RHWV

said by ]As per rule 153 of FCC 15-24, it is stated concerns will be addressed on a case-by-case basis on the subject of data caps. As a disabled person who's only for of entertainment is streaming videos from the internet and downloading and playing games online, I feel as though my household is an excellent case that should be reviewed.



I am a disables person who's only entertainment is streaming video and online games. My household consists of 2 PC's a PS4 and Xbox One a tablet and a cellphone. My data cap is 500GB a month which is nothing compared to how big video games are today some of which reach 100+ GB. I also need to keep my PCs security software up to date so as to not get my information stolen. As for steaming the bitrates and quality of streams are just getting bigger and bigger with 4K streams coming in at 130GB a movie. I don't feel as if the data caps are beneficial and ar just put in place to make money off of those who go over when most of them don't have the money to pay the overages.



On another note I never signed up for this internet service to be capped in fact when I was on the phone they told me via verbal contract that there would never be a cap in my area. Fast forward to just last month and I get a notification on my tablet saying I went over the cap when no letter or warning was given prior.



Another thing is that Suddenlink's own movies on demand don't count against the cap even when they are streamed via their site which is in direct violation of Title II I feel as if they are monopolizing their customers as the competition in the area is subpar at best and very little as in only 1 to 2 other companies.



So in conclusion I feel like I can't live comfortably with this cap as me going over would dip into the very little remaining money I have left each month.[/bquote : This was my complaint I hope it's good enough.

RHWV

join:2015-03-10 RHWV Member Thanks for taking the time to file a complaint.

Every complaint helps make our point.

semaj81

join:2002-08-12

Marietta, OH semaj81 to RHWV

Member to RHWV

What will this actually accomplish?

RHWV

join:2015-03-10 RHWV Member I received a letter in the mail from Suddenlink saying that they will reply to my FCC complaint directly within 30 days.