I got my girlfriend the Verizon version of the iPhone 11 Pro Max. I used the iPhone Upgrade Program directly through the Apple Store app. I'm with Verizon, she's with T-Mobile. I wanted to get the Verizon version in case she ever wanted to be able to switch. After clicking on "Will my iPhone be unlocked" and reading this incredibly clear, unambiguous statement, I ordered, thinking that Apple wouldn't lie to me in such a provably false way. I thought it would actually be the truth. However, sadly, they LIE right on the order page. Here's the statement:The phone arrived yesterday. When my very excited girlfriend put her TMobile Sim Card in it, it wouldn't let her activate it. It said to contact Apple or Verizon. After a total of more than 3 hours on the phone today, Verizon says the phone is locked to them for 60 DAYS - even though the phone IS NOT FINANCED THROUGH VERIZON and the above statement is incredibly clear about the phone coming from the factory unlocked.It's sad that Apple has chosen to lie to people like this, presumably to inflate sales to unsuspecting users that rely on their unambiguous statements like the one above. However, they have, and now the community needs to be warned. We now have a $1500 useless piece of garbage that we will have to drive a total of 120 miles to exchange...if we can even get one in stock.DO NOT BELIEVE THE STATEMENT ABOVE. IT IS A WHOLESALE LIE. THESE PHONES ARE NOT UNLOCKED IN ANY WAY.