Can I get my refund from any TCS Express Center near me?

No, please check the list of dedicated express centers from where you can claim your refund

From which date can I collect my refund?

Ticket refunds are available starting from 13th July to 25th September 2020.

Do I need to bring my CNIC?

No

How can I get a refund if the ticket is on someone else CNIC number?

Ticket bearer is deemed to be the ultimate owner of the tickets and they can get the refund easily.

What do I need to bring for Tickets refund?

Your original untorn ticket except for the washed-out matches in which spectators already reached the venue, they should bring the customer copy of the ticket

Can I bring the photocopy of my ticket?

The refund can only be processed on the original tickets and TCS staff has the authority to validate the authenticity of the tickets.

What are the working hours of TCS express center for a refund?

Monday to Saturday from 10:00 AM to 04:00 PM

Can I send someone else to pick up my tickets?

Yes, as long as the tickets are in original condition

Can I get my refund in the bank account?

No, the refund will be only processed in cash

How to get a refund of corporate tickets?

Tickets purchased only via TCS express center will be refunded at the express center, however; corporate tickets refund can be purchased via TCS Head Office. You can email at corporate.ticketing@tcs.com.pk

Do I have to submit my ticket?

Yes, after getting the refund, the original tickets will be in the possession of TCS.

Are you following the COVID-19 SOPs?

It is mandatory for every customer to wear face masks as no one will be allowed to enter the Express Center without wearing face masks. Being patient while standing in line is highly essential for maintaining social distancing. Yes, strict adherence to prescribed protocols will be compulsory to get your refunds

List of Express Centers >>