Returns and exchange details

Returns and exchanges are graciously dealt with on a case by case basis. I am always here with open ears to any questions or concerns you may have. All returns are shipped at the expense of the buyer.



If order is cancelled before shipping by buyer, you will be refunded a portion of total sale. Buyer will incur the cost of PayPal (if paid through Paypal) and any Etsy fees.



For custom items, if product is wrong due to seller error it will be refunded. Otherwise if custom order has been approved by buyer there will be no refund.



If an item has been damaged or lost in the mail, contact seller for a solution which may include a refund or replacement at seller discretion.