This wasn’t the first time the workers had tried to organize into a union. The first union in Pacific Plaza, composed of only the regular workers, was formed in 2015. However, during their first CBA (collective bargaining agreement) negotiations, management promised higher pay and better working conditions on the condition that the workers voluntarily dissolve the union. Under such pressure, the workers caved in, but it only took a short while for them to realize that they had been duped. Within that time period, management enforced more stringent rules, but no longer having a union, the workers were powerless to do anything about it.