

Lexy Benedict, CP24.com





Peel Regional Police are reminding people that an incorrect restaurant order is not worth a 9-1-1 call.

The reminder comes after a customer called 9-1-1 to complain about a restaurant putting tomatoes on his sandwich, when he had asked them not to.

The tweet also included an audio clip of the 9-1-1 call, in which the customer requests that the operator send help to Queen Street.

“Police, Police. I just want to talk to someone because I’ve been threatened by an owner,” said the caller.

When the 9-1-1 operator asks what the owner said, the customer says “Well I ordered a chicken sandwich and basically the owner, I told him right before I ordered I can’t eat tomatoes, because I’m allergic.”

The dispatcher then tells the caller that he shouldn’t have called 9-1-1.

“Please don’t call 9-1-1 in the future for fried chicken mishaps,” she says.

“A restaurant getting your order wrong is not an emergency,” Peel Regional Police tweeted. “A better way to deal with it would be to speak to the manager or call head office.”

Const. Akhil Mooken told CP24 that police released the audio clip of the recording so that the public is aware of the type of calls you shouldn’t make to 9-1-1.

“Unfortunately our call takers and community communicators that work in our call centers get misused calls to 9-1-1 at least a dozen times a day,” he said.

Mooken said police are engaged in an ongoing education campaign about 9-1-1 calls because of the amount of people who have phones.

“Hopefully one day we will not have any misused calls, I have my fingers crossed for that,” said Mookren.