As you might have heard by now, Haunted Mansion is closed indefinitely at Magic Kingdom. When we spoke with Cast Members yesterday, they were not sure when the attraction would return to operation, potentially signaling a serious problem for the ride. Today, we can exclusively share a first-hand account of what went wrong on Monday night.

According to an anonymous source, there was an issue with the omnimover track and Doom Buggies that led to the ride’s closure. Doom Buggies, which is the name for the attraction ride vehicles, were not turning correctly and started making loud, clunking sounds shortly before the attraction closed and guests were evacuated. We’re told that guests went down the sloping part of the track exiting the attic scene facing forward instead of backwards like normal. As expected, it was quite uncomfortable to descend facing forward.

Guests who evacuated the attraction tell us that several of the Doom Buggies were turned the wrong way. The Doom Buggies were either facing sideways or the wrong way completely. An anonymous source sent in the following photo. In the photo, you can see what appears to be the scene where ghosts “join” your Doom Buggy. The Doom Buggy on the right appears to be completely turned away from the window seen in the background. Normal operation of the attraction would call for the Doom Buggy to face the window. The Doom Buggy on the left is also incorrectly directed perpendicular to the window.

Without more information on what exactly caused the Doom Buggies to malfunction, we can’t say how extensive the problem is. Again, Cast Members don’t know when the attraction will reopen, but it has been closed since around 9:30pm on Monday night. As of publish time, Haunted Mansion is still closed at Magic Kingdom with no definite reopening date or time.

As always, keep checking back with us here at BlogMickey.com for continuing coverage of the Disney Parks.