Nice write up, in true internet fashion… it sent me on a tangent down an interesting rabbit hole.

I personally, support having two ‘profiles’ as described, what is required legally and what is preferred by the user. We can’t circumvent the legal requirements the bank need to follow. Although middle names are questionable as James had mentioned - i hope this is addressed:

billinghamj: billinghamj: One minor question: although my full legal name does include my middle name, is it required that you use my middle name on things like bank transfers, statements, etc.?

It would seem that it might be appropriate to recognise that there are variations of the full legal name which are still entirely valid as a legal name.

My vision of how the app will allow us to manage the two profiles is as follows, when you tap your name, on the ‘card’ tab.

Using a Card UI (dim/blur the background with the hot coral colour of the monzo card, this is for the fun vibrant, cool, personal relationship with user and monzo), a card overlaying the rest of monzo app with a ‘x’ button top right hand corner) it will have a title of preferred profile, which will have the fields for mr/mrs/ms etc first name, middle name (optional), surname, profile picture etc. I think the colour of the card or the out line of maybe the dimmed background/blur effect should be the hot coral colour

And a simple swipe to the right will change the dimmed background/blur effect to dark navy blue, same colour of the website house style (to note this is more serious/legal/professional) with similar fields as the preferred profile title legal or bank profile. Without a doubt these fields will be inactive/greyed out, and only for viewing purposes and the only selectable option on the card will be ‘Want to Update?’ if you want to update any of your personal information, please chat with customer support’.

oh, and an ‘x’ to go back to the ‘card’ tab.

all my mentions of card overlay - i mean like a card in the wallet app where you can swipe left and right, but doesn’t take over the entire screen.

I hope i explained that enough.