Regarding Marketboard Item Listing Display Issue (Sep. 18) (Update: Oct. 2, 4 a.m. PDT)

We have confirmed an ongoing issue where items being sold on the marketboard may not be displayed.



Upon investigation, we discovered that items that were listed before the release of Patch 4.4 became unlisted. We are currently looking to address the issue through fixing the affected data, but we will require some time to resolve this issue as a large amount of items are affected.



We have also confirmed that summoning a retainer that is selling items on the marketboard will correct its data. We apologize for the inconvenience, but it would be greatly appreciated if players summoned their retainers that have been selling items before Patch 4.4.



Additionally, items sold after the release of Patch 4.4 are not affected by this issue.



Once again, we apologize for the inconvenience this has caused, and appreciate your patience and understanding as we continue to resolve this issue.



*Update Oct. 2, 2018 4:00 a.m. (PDT):

This issue was addressed in the maintenance which occurred from Oct. 1, 2018 11:00 p.m. to Oct. 2, 2018 2:15 a.m. (PDT).

We apologize for any inconvenience this may have caused.