Following ongoing concerns that the local taxi industry is not meeting the needs of the community, the City is conducting a Taxi Services Review.

Starting in 2018, meetings were held with local businesses agencies, business owners and taxi companies. In addition, related research and a public survey followed. A presentation outlining various considerations related to the local taxi industry was made to City Council in November 2019.

As a result, Council has directed staff to start bringing back recommendations related to following matters, through the Transportation Committee, starting in January 2020:

Metered fare system

Vehicle for Hire / Ride Sharing

Other matters related to the industry, i.e., licensing, application process, technology, smoking in cabs, cleanliness of cabs, and ride refusal

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