writes HEXUS.lifestyle editor Bob Crabtree

One of the things that honest reviewers hate the most,, is the email - or phone call - that thanks them for a "great" review. An assessment that a review is fair or accurate makes no one squirm. But calling it "great" makes us worry that we missed some fundamental flaw the manufacturer expected us to spot. Either that or they think we went easy on them - nudge, nudge - because they advertise with us.