Keylogger.



This is why Trezor and Keepkey are a must for any commercial OS; you're pretty much guaranteed that your machine is compromised if you use any OS that "came with the computer." This includes any iPad, iPhone, MAC, any Windows PC, any Android device, Chrome OS.... You have to take security into your own hands, which means you have to learn how.



It needs to be understood that this mode of attack it actually made worse by predictive tech such as BIP32. If a person doesn't have a basic understanding of how to computer, that person is likely going to lose their crypto. This is why reaching down is bad. We should be teaching people not to use the hair dryer in the shower, not trying to invent a waterproof hair dryer.



This did not have to happen. He could have been educated. But, due to a lack of education, he has given away roughly $23,000.



This is entirely his own fault. But, if DASH were making an effort to educate, instead of insulate, this guy could have kept his money. Snowflake protectionism ends badly every time. Be it their own actions, or those of someone taking advantage.



There is no substitute for education and responsibility. If you believe that being clueless and irresponsible is a birthright, you're gonna have a bad time. People with that attitude need to be hammered with some hard facts, or they're going to learnt he hard way like this guy... I get the feeling this guy was not a bratty snowflake, but was simply robbed of a basic education by the general attitude of trying to keep on protecting people from reality instead of exposing them to it.