I wont blow smoke.. Vortex customer service is phenomenal. But you're making the argument that because turn time was faster from the one Vortex you sent in versus the one Burris you sent in that it's the route you should go? That buys right in to all these online responses these days of "hey, if it breaks they have great customer service".



How fast is the CS turn times on Primary Arms and Sightron? I would place a large bet that it's not as fast as Vortex either.



Buy an optic for the quality of the optic. Not the customer service. There are plenty of optic manufacturers these days who have very good customer service, but aren't as fast as Vortex. And it doesnt matter. Customer service is what is included in the cost of the scope. But first and foremost, pick a quality optic with the features you want.



Judge the XTR3, the suggested XRS2, the Razor, Sightron, and Primary Arms on the value of the optic.