FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.

If you’re ready for CaptionCall, fill out the form below to provide us with your contact information. One of our CaptionCall Representatives will call or email you to provide additional information, answer any questions you may have, or schedule your installation appointment. If you are under 13 years old, you must have your parent or guardian fill out this form for you or call us at 1-877-557-2227.

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