I have a feeling that the pdf opens up embedded on the browser window (not as a separate Adobe Reader window). If Craig then tries to print using the browser's "Print" menu selection, it might not print. He would have to select "print" within the Adobe Reader itself (not from the browser).



The easiest would probably be for Craig to save the pdf locally on his computer, then open the file by double clicking on it, then print it out when it is open in Adobe Reader directly.