“What do I do when a slot machine I am playing malfunctions? The first thing you do is contact a casino employee. If there is a question of whether or not you have won a jackpot and you dispute the casino’s response you may telephone the Gaming Control Board’s Enforcement Division. An agent will arbitrate the dispute.” Nevada Gaming Control Board

Frequently Asked Question’s about slot machine malfunction Web page

(last accessed May 2, 2006)

“Establishment of State-Based Administrative Complaint Procedures to Remedy Grievances.

(B) Under the procedures, any person who believes that there is a violation of any provision of title III (including a violation which has occurred, is occurring, or is about to occur) may file a complaint.

(C) Any complaint filed under the procedures shall be in writing and notarized, and signed and sworn by the person filing the complaint.

(D) The State may consolidate complaints filed under subparagraph (B).

(E) At the request of the complainant, there shall be a hearing on the record.

(F) If, under the procedures, the State determines that there is a violation of any provision of title III, the State shall provide the appropriate remedy.

(G) If, under the procedures, the State determines that there is no violation, the State shall dismiss the complaint and publish the results of the procedures.” Help America Vote Act (HAVA)

2002