How To Claim Your CTP Green Slip Refund From ServiceNSW

After moving up from Adelaide, one thing was immediately clear to me: Sydney drivers spend a lot of money registering their vehicles.

To better support those injured on the roads and to reduce Green Slip costs for vehicle owners, the NSW Government reformed the CTP Green Slip scheme and implemented a new scheme that started on December 1, 2017. 4.2 million vehicle owners are eligible for a refund. Here’s how to claim your refund.

If you were the owner of a private vehicle registered by midnight 30 November 2017, you may be able to claim a CTP Green Slip refund. The closer your registration date to December 1, the bigger your refund will be. The refund is also contingent as to where you vehicle was registered.

Here’s a PDF of the estimated refund amounts.

They don’t necessarily make it easy though – you’ll need to have a MyServiceNSW Account linked to a Roads account. To set one up, you’ll just need an email address.

All in all, the process took me about five minutes.

Once you’ve signed up, you’ll need to link your Account to ‘Roads’, which is under the Services tab on your account Dashboard:

You will be able to link to Roads with your Driver’s Licence or with your registration details. Once you’ve linked roads to your account, you will be able to apply for the CTP Green Slip refund on your vehicle by clicking ‘Claim CTP Refund’:

Once you’ve clicked through, have your banking details at the ready, punch them in to the provided spaces and you’ll be sorted.

All in all, that whole process took about fifteen minutes.

There are a few caveats: Each refund is subject to an administration fee. If the refund you were to receive is less than $10, then you’re not receiving a refund, sadly.

Moreover, refunds need to be claimed by September 30 2018.

Note: The refund scheme is proving to be ‘more popular than anticipated’ and the site is currently experiencing some difficulties, according to the Service NSW Twitter account.

The CTP refund is proving to be more popular than anticipated and is causing some unforseen technical difficulties. We apologise for the inconvenience, and we are working hard to fix the issues. pic.twitter.com/1HVznVv6Wf — Service NSW (@ServiceNSW) March 18, 2018

I’ve run through the process this morning, but did notice it was a bit janky. You may experience some errors.

If you’re interested in learning more about the new CTP Green Slip scheme and the amount of money you may be able to save, the State Insurance Regulatory Authority has the full rundown here.