Consumers Energy electric customers, who meet any of the following criteria, may qualify for a customer outage credit:

Service interrupted for more than 120 hours (five days) during catastrophic conditions (10 percent or more of a utility's customers affected) Service interrupted for more than 16 hours during normal conditions Service interrupted 8 or more times in a 12-month period

Let us know what type of outage you experienced Outage Type? Single Outage Repetitive Outages Single Outage Began Single Outage Ended Repetitive Outage #1 Began Repetitive Outage #1 Ended Repetitive Outage #2 Began Repetitive Outage #2 Ended Repetitive Outage #3 Began Repetitive Outage #3 Ended Repetitive Outage #4 Began Repetitive Outage #4 Ended Repetitive Outage #5 Began Repetitive Outage #5 Ended Repetitive Outage #6 Began Repetitive Outage #6 Ended Repetitive Outage #7 Began Repetitive Outage #7 Ended Repetitive Outage #8 Began Repetitive Outage #8 Ended