Verizon Wireless customers in Oklahoma woke up Wednesday morning and realized something was missing — their service.

The statewide outage was caused by two separate fiber cuts, a Verizon spokesperson said, and lasted about six hours, but many customers remained angry on social media after.

“Verizon Wireless experienced an interruption in service for customers in Oklahoma today,” said Jeannine Brew, Verizon's public relations manager. “It was caused by the rare occurrence of two separate fiber cuts on different lines, impacting the redundancy built into our network.”

In regard to compensating customers who were without service, Brew said “we are still investigating the outage.” As of late Wednesday, Brew had not updated this statement.