We have been working on ChatBot projects since 2016. We focused on enterprise digital assistants in areas such as Human Resources, Sales, After-Sales and Construction Sector. We used different tools and frameworks in chatbot development. At the end, we decided to develop a chatbot platform to create an effective chatbot management system not only for our customers but also for ourselves.

What was the problem?

As I said we focus on our problems in chatbot development.

Problem 1 — It isn’t easy to use NLP tools and define your workflows and answers.

Problem 2— NLP tools are based on intent management. Unfortunately, that kind of chatbots can’t follow the subject of dialog.

Problem 3— You can’t create an emoji powered chatbot directly in a chatbot platform.

Problem 4— Design different buttons and sliders should be easy and designed chatbot should create an omnichannel experience.

Problem 5— It isn’t easy train the chatbot and change settings of chatbot.

Problem 6— It isn’t easy add a chatbot to your website.

Problem 7— It isn’t easy integrate chatbot to an analytic tool.

Our Solution

Solution 1- We used wit.ai (Facebook NLP tool) in background of our platform. You can directly open wit.ai app in our platform.

Solution 2- We created a subject page in our platform. You can link your intents to a subject and you can customize fallbacks according to subjects. In other words, chatbot is aware of the subject and it can answer questions referring to previous subject.

Solution 3- We have an emoji page in our platform. You can link user emoji to your defined answers.

Solution 4- In our platform you can link different menu and buttons to intents easily. You can connect your chatbot to Facebook messenger and website easily.

Solution 5- We have training and setting pages to manage training and chatbot settings easily.

Solution 6- You can add chatbot developed in our platform to your webpage just pasting code we created for you.

Solution 7- You can integrate the chatnot with Chatbase (Google ChatBot Analytic) just pasting API key of your ChatBase account.

What’s Next?

Up to now, we have just talked about first phase. In second phase we will add new features to our platform such as;

Automatically chatbot persona development

ML powered subject suggestion system

Entity management system

Third party (ERP, CRM) easy integration module.

We are about to launch…

Before the launch of platform, we are looking for closed beta testers. Furthermore, please follow us to be first users. And all your feedbacks will be valuable for us.

For details you can send e-mail to info@hizliyol.com

Please click htttp://www.botmore.net for company info.