Apparently, this wasn’t the first time the person behind @Wendy’s has exchanged barbs with the many people who attack the company online. To one user who taunted @Wendy’s to “roast me” the reply was “get one of your 51 followers to roast you.” When one inquiring follower asked if @Wendy’s was “single” the reply was “I am a restaurant.” When someone accused @Wendy’s to be an artificial intelligence powered “bot” like Microsoft, @Wendy’s replied: “Oh god what if we’re so sophisticated we don’t even know we’re robots?? WE SAW WESTWORLD!”

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Snarky, snarky, snarky! This is not something commonly seen by today’s bland and politically correct corporate social media accounts. Who’s behind this dark magic?

According to a report from Mashable, it’s Amy Brown, the company’s social media manager since 2012. Brown, who got the job after “trolling” the company’s vice president of advertising on Twitter, has added quite a personality to the company’s social media presence. he’s received praises, like her response to the “fresh never frozen” comment and even made national news last year when, after being asked online what was better than Burger King’s “five for $4 deal” she famously wrote “edible food.” Yowsa!

For sure, Brown’s made her mistakes. In fact, just one day after her famous “refrigerator” take down she was vilified online when she inadvertently posted (and then took down) a meme that some thought was racist.

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