WINDSOR LOCKS, Conn. (WTNH) — The TSA is investigating after a blind man from Connecticut says he was ridiculed going through airport security.

Joe Nerney’s music has taken him all around the world, from England to Spain to Germany and he says TSA is usually accommodating. Joe has been blind since birth and he needs to be guided through the security machines, but on Thursday while clearing security at Bradley, the TSA agent was condescending, telling him to stand on the yellow line that he could not see. When he finished the checkpoint, they told him he had to go back in.

“I kind of got pushed back in I still wasn’t stepping on the yellow lines so my friend came in and kind of guided my feet toward the yellow line,” said Nerney.

Joe says normally when he passes through the screening machines, a TSA agent will help him through. On this day as he felt his way out of the machine, he says the TSA agents were mocking him.

“I got out of the machine, but for some reason the TSA guys thought it was funny and they were laughing about it,” said Nerney.

Joe says TSA sent him an email and called him about the incident and they are looking into it. Right now, TSA can only say they need to interview all parties involved and they will keep Joe in the loop as the investigation moves forward. Joe says Bradley also reached out to him as well.

“They apologized, they felt bad that it happened and they are going to try and make sure and refresh,” said Nerney.