To provide technical services and support to campus users of computers, campus networks, multi-media/audio-visual equipment and associated hardware and software; to deliver, setup and demonstrate use of said equipment; to provide assistance in technical analysis and feasibility studies of hardware and software utilization on campus; to operate the campus defined video distribution and teleconferencing systems and to perform a variety of technical tasks relative to assigned area of responsibility.



DISTINGUISHING CHARACTERISTICS

This is the journey level class within the Information Technology Support Technician/Network Administrator series. Employees within this class perform the full range of duties as assigned. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Information Technology Support Technician and Network Administrator classifications which perform the more difficult tasks and duties in the series, have broader scope and impact to the organization and may provide functional technical oversight of lower level staff.



SUPERVISION RECEIVED AND EXERCISED

Receives direction from an assigned supervisor.