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NewbieActivity: 114Merit: 0 Re: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees September 06, 2018, 02:01:31 PM #4221 Quote from: NateDollars on September 06, 2018, 01:05:22 PM Just posting here in hopes that I can get access to my account and coin.



I'm running into the account user not found or account disabled issue. The lost password sends nothing to my email.



If anyone from CCex can please reach out to me to resolve this, it would be appreciated.



unfortunately its unlikely that you will ever get access again. did you have much coin in your account? they wont respond to support tickets unless it suites them. so many people have been scammed by them. if they cared they would come and answer some of these questions on here right? unfortunately its unlikely that you will ever get access again. did you have much coin in your account? they wont respond to support tickets unless it suites them. so many people have been scammed by them. if they cared they would come and answer some of these questions on here right?

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NewbieActivity: 114Merit: 0 Re: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees September 07, 2018, 06:11:29 AM #4223

Quote I am sure they are facing some big problem and not announcing because they already have too many complaints and most of members already withdrawing their coins but those are stuck they are going to lost these for ever because I am also facing problem to login my account but have no reply from them for long time its really sucks.



to be honest it is disgraceful behaviour and it gets crypto a bad name to be honest it is disgraceful behaviour and it gets crypto a bad name

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Full MemberActivity: 144Merit: 100 Re: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees September 09, 2018, 01:45:59 AM

Last edit: September 09, 2018, 02:39:10 AM by Nexu$ #4226 Quote from: c-cex on September 09, 2018, 01:38:52 AM DOGE and LTC balances stolen



We regret to inform that there was a breach discovered by hackers in our withdrawal procedures. They was able to repeat same withdrawals several times. Our DOGE and LTC completely depleted. As DOGE and LTC withdrawals of current user balances are no more possible - we transfered them to "Hold" balances. So now you can see your past DOGE and LTC balance as "DOGE on hold" and "LTC on hold".



Important! Do not send DOGE or LTC to old addresses! You need to get new address for new deposits!



The breach is already fixed. All other balances including BTC are fine.



We welcome everybody to report hackers. We are open for authorities to collaborate. Here some info about hackers:



They used lots of different accounts to perform this attack.



Here is one of the DOGE addresses used to repeat withdrawals:

https://dogechain.info/address/DQuZ3f1kxWrrbTZYfc7d92Xrk6YRpcv1EE



Here is one of the LTC addresses used to repeat withdrawals:

https://chainz.cryptoid.info/ltc/address.dws?LQkk1ChBmu3zes9NUeBbXE7czFDMKMCLuc.htm

We regret to inform that there was a breach discovered by hackers in our withdrawal procedures. They was able to repeat same withdrawals several times. Our DOGE and LTC completely depleted. As DOGE and LTC withdrawals of current user balances are no more possible - we transfered them to "Hold" balances. So now you can see your past DOGE and LTC balance as "DOGE on hold" and "LTC on hold".The breach is already fixed. All other balances including BTC are fine.We welcome everybody to report hackers. We are open for authorities to collaborate. Here some info about hackers:They used lots of different accounts to perform this attack.Here is one of the DOGE addresses used to repeat withdrawals:Here is one of the LTC addresses used to repeat withdrawals:



I do not see my balance doge.where to see? my balance is empty

I do not see my balance doge.where to see? my balance is empty head up ! With honesty

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LegendaryActivity: 1092Merit: 1065 Re: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees September 09, 2018, 02:06:31 AM #4228 Quote from: c-cex on September 09, 2018, 01:38:52 AM DOGE and LTC balances stolen



We regret to inform that there was a breach discovered by hackers in our withdrawal procedures. They was able to repeat same withdrawals several times. Our DOGE and LTC completely depleted. As DOGE and LTC withdrawals of current user balances are no more possible - we transfered them to "Hold" balances. So now you can see your past DOGE and LTC balance as "DOGE on hold" and "LTC on hold".



Important! Do not send DOGE or LTC to old addresses! You need to get new address for new deposits!



The breach is already fixed. All other balances including BTC are fine.



We welcome everybody to report hackers. We are open for authorities to collaborate. Here some info about hackers:



They used lots of different accounts to perform this attack.



~snip



Here is one of the DOGE addresses used to repeat withdrawals:

https://dogechain.info/address/DQuZ3f1kxWrrbTZYfc7d92Xrk6YRpcv1EE



Here is one of the LTC addresses used to repeat withdrawals:

https://chainz.cryptoid.info/ltc/address.dws?LQkk1ChBmu3zes9NUeBbXE7czFDMKMCLuc.htm

We regret to inform that there was a breach discovered by hackers in our withdrawal procedures. They was able to repeat same withdrawals several times. Our DOGE and LTC completely depleted. As DOGE and LTC withdrawals of current user balances are no more possible - we transfered them to "Hold" balances. So now you can see your past DOGE and LTC balance as "DOGE on hold" and "LTC on hold".The breach is already fixed. All other balances including BTC are fine.We welcome everybody to report hackers. We are open for authorities to collaborate. Here some info about hackers:They used lots of different accounts to perform this attack.Here is one of the DOGE addresses used to repeat withdrawals:Here is one of the LTC addresses used to repeat withdrawals:

Dejavu



Quote from: c-cex on March 04, 2014, 12:38:48 PM



1. What happened 23/02/14?

We developed new system to make withdrawals more secure by confirming it by e-mail. But there was made unforgivable mistake in code allowing to customer to increase it's coins amount by clicking confirmation link again and again in case of withdrawal failure (reason could be wrong wallet address). That mistake was quickly fixed, all security revised but harm was made by one of our customers with user name "Mairusu" displayed in chat as "Darkman" with e-mail address "



2. What we had to do.

We had to create special account "BTC on hold" to memorize customer's BTC amount for future refund and put BTC. We also reversed all DRK to BTC transactions only made with "Darkman". We credited DRK to users's accounts and substracted BTC. But there was another one mistake: we did not prohibit users to withdraw BTC and DRK when we put their BTC to negative because of reversed transactions. Almost everybody withdrew DRK + BTC not giving us back BTC. That made additional harm to us.



3. What we do now.

We work hard to pick-up trade volumes we lost, making exchange better every day. We pay very big attention to security, check, verify everything every several hours.



4. How we will refund customers and how long it takes?

We owe 149 BTC to 96 our customers. (11.21068002 refunded by Apr, 2015) Yes, we already refunded about 500 customers, but the total amount was about 3 BTC. (they all had <0.1 balance in BTC). We are going to refund everybody, but we need time. Aproximately up to 3 months. But it depends on how good we will work - I hope it happens faster.



5. Why we continue to work after such hard accident?

I personally beleive c-cex will become Big exhange. We get much of positive feedback and people continue to trust us their funds by increasing the total ammount of exchange's wallets every day. By the day of accident we had lot's of customer's funds in altcoins. Everybody start to withdraw - and they withdraw to about 10% of the balance we had on wallets before accident. We let them do it with no problem because it is their funds an we respect it. We learned hard lesson by that mistake in withdrawals about development culture in implementing new features. We also made full revision of our security procedures, made additional checks, verifications. We had noting bad happened after accident and continue to work good.



I personally apologizes to our customers because of this accident.

It's time to put all information to one place:We developed new system to make withdrawals more secure by confirming it by e-mail. Butbut harm was made by one of our customers with user name "Mairusu" displayed in chat as "Darkman" with e-mail address " sxqut@evopo.com " and IP address "23.29.119.226". He made our BTC hot wallet empty. When I saw it is empty - I just thought that it's just normal withdrawals and put cold wallet's BTC to hot wallet - it was withdrawed in seconds. That was second mistake. In 2 days "Darkman" responded to my e-mail and promiced to refund all he has by the moment. He indeed made some refunds. In total it was: DRK:14380, 15000,08999991 Total: 29380,08999991 / MINT: 2500000, 22516984,55385500, 4999999,99, Total: 30016984,543855 / 0.40072620 BTC. He also promiced to refund 76 BTC but it never happens.We work hard to pick-up trade volumes we lost, making exchange better every day. We pay very big attention to security, check, verify everything every several hours.We owe 149 BTC to 96 our customers. (11.21068002 refunded by Apr, 2015) Yes, we already refunded about 500 customers, but the total amount was about 3 BTC. (they all had <0.1 balance in BTC). We are going to refund everybody, but we need time. Aproximately up to 3 months. But it depends on how good we will work - I hope it happens faster.I personally beleive c-cex will become Big exhange. We get much of positive feedback and people continue to trust us their funds by increasing the total ammount of exchange's wallets every day. By the day of accident we had lot's of customer's funds in altcoins. Everybody start to withdraw - and they withdraw to about 10% of the balance we had on wallets before accident. We let them do it with no problem because it is their funds an we respect it. We learned hard lesson by that mistake in withdrawals about development culture in implementing new features. We also made full revision of our security procedures, made additional checks, verifications. We had noting bad happened after accident and continue to work good.I personally apologizes to our customers because of this accident. Y A N D E X

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Full MemberActivity: 144Merit: 100 Re: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees September 09, 2018, 02:07:14 AM #4229 Quote from: crypto_curious on September 09, 2018, 02:03:52 AM This exchange is complete garbage. It's been coming for months. Maybe take more "vacation" time to enjoy "happy automn" this time.





it may be but they have to reimburse us. I do not believe in this attack. Being that they went into maintenance mode and still they were not releasing loot.after they suspended the looting. I want to know about our refund they have to return us. bad all automated, do not pay attention do not respond and now go with our money.Devolve our funds CCEX it may be but they have to reimburse us. I do not believe in this attack. Being that they went into maintenance mode and still they were not releasing loot.after they suspended the looting. I want to know about our refund they have to return us. bad all automated, do not pay attention do not respond and now go with our money.Devolve our funds CCEX head up ! With honesty