PHILADELPHIA — Visually impaired delegates told BuzzFeed News the Democratic National Convention has done a dismal job of accommodating them, despite the party boasting about the event's accessibility.

"All of it was a lie," says Mark Lasser, a visually impaired delegate from Colorado.



Last week, event organizers said they were implementing "an unparalleled accessibility plan to make" the Philadelphia event "the most inclusive and accessible in history."



That plan, according to a press release, would help "build upon the promise of the Americans with Disabilities Act (ADA) by removing barriers for all American’s [sic] with disabilities who wish to be involved in the Convention."

But Lasser says visually impaired delegates' accommodation requests were all but rebuffed. Lasser said he almost didn't attend the convention because it took four months to get credentials for his sighted assistant.

"Everybody I have lined up to do this job winds up making other plans eventually," he says.

Neither a walking cane nor a service dog work in the arena, he said, because it's too loud and crowded. "Imagine being in this place with a blindfold, by yourself, for a week," he says. "You might still do it, but you'd be pretty max-stressed out."

Lasser says he finally got a call from the DNC's ADA coordinator last Wednesday, who he said gave him less than 48 hours to find an assistant.

"I had to call over 80 people and I couldn't find anyone," he says.

Lasser says the DNC also refused to provide Braille copies of materials, such as the event program guide, and tactile maps of the location. In addition, there's no audio description service for the event.

"Unfortunately, we haven't got anything at all," says Jestin Samson, a visually impaired delegate from California.