iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max feature glass with advanced textured matte finishes. On iPhone 11, the textured glass around the camera complements the polished glass. On iPhone 11 Pro and iPhone 11 Pro Max, the textured back glass provides an elegant look that is also tough, slip resistant, and feels good in your hand. With normal use, the textured glass may show signs of material transfer from objects that come in contact with your iPhone, such as denim or items in your pocket. Material transfer may resemble a scratch, but can be removed in most cases.

Clean your iPhone immediately if it comes in contact with anything that might cause stains or other damage — for example, dirt or sand, ink, makeup, soap, detergent, acids or acidic foods, or lotions. Follow these guidelines for cleaning:

Unplug all cables and turn off your iPhone.

Use a soft, slightly damp, lint-free cloth—for example, a lens cloth.

If material is still present, use a soft, lint-free cloth with warm soapy water.

Avoid getting moisture in openings.

Don’t use cleaning products or compressed air.

Your iPhone has a fingerprint-resistant oleophobic — oil repellent — coating. Cleaning products and abrasive materials will diminish the coating and might scratch your iPhone.