“Sometimes there’s a delay, it might be half an hour, maybe even two hours and then we’re left with a body on the platform and disturbingly for us we have to find a place to put a body. “Unfortunately, we had to use, at Stratford, a bin store outside in the car park, you know the big, massive, industrial bins. Putting someone’s body in there, not in the bin, in with the bins, it’s not really respectful.