When can I set out items for pickup?

You must have an appointment with Waste Management of Alameda County (WMAC). Once you have an appointment you may set out items for collection no sooner than the day before your scheduled appointment, and no later than 6 a.m. on the morning of your scheduled appointment.

When can I call WMAC for an appointment?

You may call WMAC at (510) 613-8710 from 7:00 am to 5:00 pm, Monday through Friday, to schedule your appointment. Please note that there is no bulky service in January. Call before mid-December for appointments in the second half of December.

How far in advance must I call to schedule an appointment?

You may schedule your bulky pickup within 2 weeks of your call, or you may schedule further in advance if you choose.

Will I have to pay more for this service?

NO. It is included in the monthly garbage rate. Overage fees and City of Oakland fines may be applied to improper set outs.

I'm a renter. How do I schedule a pickup?

If you rent a 1-unit, single family home - Call WMAC directly: (510) 613-8710.

If you rent a unit in a multi-unit building:

Schedule an appointment through your property owner/manager.

Your property owner/manager may sign a waiver allowing you to call WMAC to schedule a pickup.

I live in a multi-unit building. Do all the households in my building have to schedule pickup on the same day?

NO. Your property owner/manager may schedule a different pickup date for each unit in the building.

I saw the driver mixing the recyclable items with the garbage. Are they really recycling everything I separate for recycling?