"A review of your product, service, or customer experience by an individual who has had direct contact with your company. They have your Facebook page, phone, website, or even by e-mail. "These reviews can turn to a customer for your company when you get these 3 steps into action. Facebook. Right now you have fans of your business who are on Facebook. You might not know they are on Facebook however they are waiting to hear from you. Connect with them through your Facebook Fan Page and have them review their experience on the review tab.Addressing objections to your product or service. Every product or service has "reasons" why people choose to buy or buy. Asking your customers to provide the reasons they resisted their purchase. They will see you in the best of times. Let's face it will be 100% reviews with 5 starts. Customers should have their voice heard. Let them give you the star rating. Being open shows you are a real companion to your feedback.To start putting the power of "word of mouth" to the world, I invite you to consider the following. Let them give you the star rating. Being open shows you are a real companion to your feedback.To start putting the power of "word of mouth" to the world, I invite you to consider the following. Let them give you the star rating. Being open shows you are a real companion to your feedback.To start putting the power of "word of mouth" to the world, I invite you to consider the following.