Victoria Police, through its near 19,000 employees, delivers policing services to 5.8 million Victorians, averaging 14,000 interactions with members of the public every day.

This produces on average seven complaints daily.

While the number of complaints relative to the many millions of public contacts between citizens and police in the last year remains small, Victoria Police recognises that every complaint provides a potential opportunity for Victoria Police to learn how it can improve the delivery of policing services and ensure that policing services are delivered in keeping with community expectations.

Victoria Police has no tolerance for poor behaviour within its ranks. We want people to have absolute confidence that when they make a complaint against police, it will be investigated thoroughly and with integrity.

We will examine carefully any new evidence contained in [The Age's] reports. If matters need to be revisited then that is what will occur.