September 17, 2014

Dear emsCharts Customer,

As many of you know, this September represents the 8th anniversary of our patent litigation with Golden Hour. While those years have been filled with highs and lows, I am now happy to announce that it has come to an end. Yesterday, the Bankruptcy court approved a stock purchase settlement between emsCharts and Golden Hour. It is anticipated that the purchase will be complete sometime in October.

What does this mean for you, the customer? Much like trading stock on the New York Stock Exchange, little changes in the operation of the company. Your data will still reside on emsCharts servers. When you call support, the same emsCharts employees will still answer the phone. You will still be invoiced in October and the following months (if applicable) by emsCharts at the same rate you were invoiced last month or year. The only difference is who owns the piece of paper with the emsCharts name at the end of the day.

For those attending AMTC next week, John, Lindsey, Adam, and I along with many of our partners such as SyncPad, eCore, OperativeIQ, ThinkThroughTools, and Bell Designs look forward to talking with you at the booth, or after hours. If interested, we invite you to contact us at amtc@emscharts.com to setup a time to meet jointly with leadership of emsCharts and Golden Hour in private in order to answer any questions you may have. We will also have representatives available in our booth at EMS World Expo November 9-13. It is important to us that we have the opportunity to visit with you.

While John Massie and I will remain at emsCharts, our roles will evolve over time. We built this company with the interests of the customers and employees over our own. Changes in the law and strategies may have pushed us forward in litigation, however, the risk of a poor and destructive outcome was also increasing, and for that reason we agreed to settle. Over the past few months, we have received a lot of questions about the uncertainty of our future - whether it was real, perceived, or fueled by others for competitive gains. Overwhelmingly, however, we have received the support of many and that has helped make the difficult decisions a little less difficult, and for that we thank you. John and I look forward to helping emsCharts and our customers during the transition and into the future.