Hi folks,Is this normal?TLR: Tesla made multiple pricing/listing errors, attempted to deliver a damaged/dirty used car and won’t return my communications.I found a 2016 P100D at Tesla.com that was exactly what I was looking for.I originally placed an online reservation on Tuesday, March 24th. I was contacted that afternoon and was told the car would arrive within 7-10 days. Great! Three days later, a used car advisor contacted me to tell me there was a pricing mistake and the actual car price would be $5,000 more and I had until the following Monday to decide to take the car or get a refund for the $100 reservation.I researched prices and confirmed that the price was very low. I agreed to take the car for $5000 more but with the $500 transfer fee waived. A couple of days later, I found “my” car for sale again (at a lower price) on the Tesla website. I paid the reservation fee again to secure the car and called my advisor.My advisor admitted there was a mistake in relisting the car, honored the lower online price and waived the $500 transfer fee with a promise to refund the second reservation fee.3 weeks after my initial reservation, my appointment arrived and I was very excited to finally get the car. At pickup, I expected to see some normal wear and tear found on a 35,000 mile car like swirl marks, light scratches, paint scuffs, light door dings and some interior wear. I was not prepared to find a rear bumper with multiple 18 inch long cracks, missing paint and deformed plastic. This car is rough and will need a new bumper at the minimum. Not to mention all the small scratches and scuffs, there is a significant ding and missing paint on the leading edge of the hood and a good sized ding in the center of it, most likely from a golf ball. The exterior had been washed and waxed, but the interior was a mess. It was vacuumed, but every surface was grimy and dirty. We looked in the console and found an old Tic-Tac. There is white paint on the steering wheel. It was clear that the car had been washed and vacuumed, but no attempt to present a clean car was made.The delivery guys were great and understood my rejection of the car.I called the used car center main number because my advisor did not respond to my calls, texts or voicemails that day. I took a vacation day to drive 1.5 hours to the delivery center and wanted to make the best of it. I made an offer that I would accept the car if they repaired the bumper or reduced the price by $1k so that I could have the repair made. I hung around town for 3 more hours hoping to hear a decision. No official response to my offer. I called and texted my advisor a dozen times over the next 3 days with no response. I still don’t have the refund from the duplicate reservation fee.I work in the apartment business and occasionally deal with escalated resident issues. I have been 100% professional and understanding as I know that business issues can occur. I also understand that we are dealing with a crisis and they may be short staffed. They have no reason to avoid me.Has anyone else experienced an ordeal like this?