by Anne Husted Series Publicity Manager, FRONTLINE

Amazon Empire: The Rise and Reign of Jeff Bezos

Tues., February 18, 2020, at 9/8c on PBS and online

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Amazon’s Jeff Bezos built a business empire that is unprecedented in the history of American capitalism — delivering endless products, entertainment services and technology innovations to customers with just a click of a button.

But what is the cost of Amazon’s convenience?

“Everything that is admirable about Amazon is also something that we should fear about it,” Atlantic staff writer Frank Foer tells FRONTLINE. “Amazon is not just an inescapable fact in the life of the American consumer…But it’s an inescapable fact in the life of every single corporation in this country.”

This February, FRONTLINE will examine Amazon and Jeff Bezos’ ascent to power — and his ability to shape everything from the future of work, to the future of commerce, to the future of technology — in Amazon Empire: The Rise and Reign of Jeff Bezos. The two-hour special premieres Tuesday, February 18 at 9/8c on PBS, on the PBS Video App and PBS.org/frontline.

From award-winning filmmakers James Jacoby and Anya Bourg (The Facebook Dilemma, War on the EPA, Policing the Police) the documentary draws on interviews with current top executives, former insiders, as well as regulators and critics, raising critical questions about Bezos and the empire he built.

Through these interviews, Jacoby and Bourg’s investigation presents an inside look at who Bezos is, and how he transformed a tiny company run out of a garage into a staple of American consumerism that critics contend is willing to dominate the market at all costs.

“I would say that Jeff Bezos is probably the most important longer-term thinker alive,” quantitative futurist and author Amy Webb tells FRONTLINE. “There’s no question in my mind that in 2005 Bezos had some sense of what the next 30-40 years were going to look like and that Amazon was not simply gonna be an ecommerce platform, but an invisible infrastructure that powers our everyday lives.”

Amazon Empire also reveals a darker side of the multi-billion-dollar machine: worker exploitation, product safety problems, and surveillance.

“It was always amazing to me how no one was thinking about what could go wrong,” Rachel Greer, a former employee who managed Amazon’s safety systems, told FRONTLINE. “No one was thinking about it.”

“You just go and go and go and if you’re not keeping up with your rate, they correct it rapidly,” says Sheheryar Kaoosji, executive director of Warehouse Worker Resource Center. “They surveil and watch you working every moment of the day. These workers are being watched on a level that I don’t think people understand.”

As politicians and regulators around the world start to consider the global impact and threat of Amazon – and how to rein in the power of the richest man in the world – FRONTLINE investigates how he executed a plan to build one of the most influential economic and cultural forces in the world and the real-world disruption that continues to cause.

“Ultimately this is a product of choices that we as a society, our government made and that is what we have to contend with,” says Stacy Mitchell, journalist and co-director of the Institute for Local Self-Reliance. “Having an economy in which power is concentrated in a few hands is very much incompatible with democracy.”

Amazon Empire: The Rise and Reign of Jeff Bezos premieres Tuesday, February 18 at 9/8c on PBS, on the PBS Video App and PBS.org/frontline.

CREDITS

Amazon Empire: The Rise and Reign of Jeff Bezos is a FRONTLINE production with Left/Right Docs. The correspondent and director is James Jacoby. The writers and producers are Anya Bourg and James Jacoby. The reporters are James Jacoby and Anya Bourg. The executive producer of FRONTLINE is Raney Aronson-Rath.

ABOUT FRONTLINE

FRONTLINE, U.S. television’s longest running investigative documentary series, explores the issues of our times through powerful storytelling. FRONTLINE has won every major journalism and broadcasting award, including 91 Emmy Awards and 22 Peabody Awards. Visit pbs.org/frontline and follow us on Twitter, Facebook, Instagram, YouTube, Tumblr and Google+ to learn more. FRONTLINE is produced by WGBH Boston and is broadcast nationwide on PBS. Funding for FRONTLINE is provided through the support of PBS viewers and by the Corporation for Public Broadcasting. Major funding for FRONTLINE is provided by The John D. and Catherine T. MacArthur Foundation and the Ford Foundation. Additional funding is provided by the Abrams Foundation, the Park Foundation, the John and Helen Glessner Family Trust, and the FRONTLINE Journalism Fund with major support from Jon and Jo Ann Hagler on behalf of the Jon L. Hagler Foundation.

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