Qualify, pursue and quantify closed opportunities

SAP Business One’s powerful Customer Relationship Management (CRM) functionality allows you effectively manage your relationship with all prospects, customers, suppliers, trading partners and other business partners. It will allow you to convert more opportunities into leads, manage all of your sales related contacts, access specific sales data whenever it’s required and manage customer satisfaction.

SAP Business One CRM helps your business optimize and streamline the entire sales process – from tracking leads to managing sales orders and customer data to administering after sales support. With the SAP Business One CRM sales and opportunity management tools, you can create quotes, enter orders, perform real-time availability checks across all your warehouses, and process deliveries. You can record new sales opportunities with relevant information such as lead source, potential competition, deal size, and sales stage. With SAP Business One CRM you can synchronize your tasks, contacts, and opportunities between SAP Business One and Microsoft Outlook while gaining instant access to snapshots of customer data from your email.