Paying your bills

If you’re having trouble paying your bills on time, our payment team can help.

Call us on 0800 048 0404. You can also textphone 18001 0800 072 86268 (if you’re deaf or hard of hearing).

We're open weekdays 8am to 8pm and Saturdays 8am to 6pm. Calls are free from mobiles and landlines. We record calls to help improve our service to you.