I got the email too, but wanted to add my two cents on the issue.



I called Best Buy support this morning (8 am CST) to ask about the situation and the answer I got is that Best Buy is working on the order, but does not have the supply to fulfill it. I explained the game was pushed back to September (and that it says as much on the BB website), but the CSR kept circling around to “BB is working on the order, but we don’t have the units to fulfill it”. The resolution was that the CSR escalated the issue.



Are there any other things I should do here? Or are we just in a wait and see holding pattern? (I don’t mean to be dramatic, but I’m concerned about having my preorder cancelled almost a year after I made it because of a glitch)



Thanks!