Unclear when Disney+ will be available on Guam

Jerick Sablan | Pacific Daily News

Although Disney has released its streaming service Disney+ in the U.S., it's unclear when Guam will be able to use the service.

When people on Guam try to get onto Disney+ it states " Sorry, Disney+ is not available in your country," although Guam is a part of the U.S.

Several ads that appeared for Guam residents showed an availability date of Nov. 19. However, that date has since passed.

Jessica Cansano, vice president of Communications for Disney Streaming Services, said the company hasn't announced or confirmed timing for Guam or any of the U.S. territories outside of Puerto Rico.

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According to a media release from Disney+, the streaming service is available in the U.S., Canada and The Netherlands, and launched in Australia and New Zealand on Nov. 19.

Disney+ is the dedicated streaming home for entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and more.

Disney+ provides a direct-to-consumer, ad-free experience with a variety of original feature films, documentaries, scripted and unscripted series, and short-form content, along with unprecedented access to Disney’s incredible library of films and television series, according to its website.

The media release stated the service will be available in most major markets within the first two years.

A message was sent to the Disney+ customer service chat to get more information about when the service would be available for Guam. A customer service representative said the service isn't yet available in Guam and hopefully will be available in the future.