Hello DataCore users!

SSY PSP8 has officially released. Please use this thread to ask questions, provide feedback, and get help.

If you would like to upgrade to PSP8, but do not have an active support contract: Please contact our renewals department at renewals@datacore.com, or by phone at 954-377-6132.

DataCore Support Release Note - SANsymphony 10.0 PSP8 and Hyperconverged Virtual SAN 10.0 PSP8

This SUPPORT Release Note lists critical issues that are fixed and changes to any procedures, but does not list all Enhancements & Fixes, Installation or Upgrade instructions.

The Update and Full Release Notes can be downloaded from the DataCore Support Download site (login required).

IMPORTANT: Windows Host Integration Kit (WIK) 4.0 Update3 or greater must be installed on the Windows hosts prior to installing or upgrading to SANsymphony 10.0 PSP8 on the DataCore Server.

Please Note: Any Customers still on versions 9.x, 10.0.0.0 OR 10.0.0.Update1, will need to upgrade to 10.0.4.1 before upgrading to 10.0 PSP8. Customers on 10.0 PSP1 and greater can upgrade to 10.0 PSP8 directly.

The Pre-Upgrade section includes an addition you should be aware of:

Ensure that all hardware and software requirements, including NEW Microsoft .NET requirements, Microsoft Visual C++ 2015 Redistributable Packages (x64 and x86) and latest operating system updates and hotfixes are applied, before installing or upgrading SANsymphony software. See https://www.datacore.com/products/software-defined-storage/tech/prerequisites/ for detailed information.



DataCore SANsymphony and Hyperconverged Virtual SAN software will not install on any machine running Windows 2008 or 2008 R2. If running one of those operating systems, it must be upgraded prior to Windows 2012R2 or later prior to installing 10.0 PSP8. For more information, see FAQ 1537 on Upgrading the Windows Operating System

This Product Service Pack (PSP) also includes less critical but important fixes to other areas of the product. Please refer to the full release notes available on the DataCore Support Download site for a complete list.

SANsymphony-V 9.0.4 Update3 and earlier have reached End of Life and are no longer fully supported.

SANsymphony 9.0.4 Update4 will reach End of Life on 31 March 2019. Customers are recommended to upgrade in advance to retain a fully supported installation.

We highly recommended customers on these EOL releases to upgrade to 9.0.4.4 or 10.0.4.1 to avoid hitting problems resolved in the newer versions.