Returns:

Your complete satisfaction is our ultimate goal. You may return any unopened, unused item shipped by us for a refund within 14 days of receipt. If you wish to request a return, please ensure you contact us within 14 business days of delivery and before attempting to return any item. Note: Some items may be exempt.

If the product is damaged, or defective, it can be returned within 14 days. If your return is the result of our error. (damaged, defective, incorrect item, etc.), we will provide free return shipping or a full refund upon supplying photographic proofs, etc to our satisfaction. However, if your return is not the result of our error, you will be responsible for the return postage fee plus a restocking fee of 20%.

Some items such as live plants or opened personal health products, etc (unless damaged in transit or significantly not as advertised) cannot be returned and all sales are final.

Please check each listing for specific exceptions or contact us with any questions before purchasing. Thank you.