Your items will usually ship within 1-3 business days of receiving cleared payment.*All domestic orders receive complimentary Delivery confirmation.*Orders over $200 will be sent with Signature Confirmation.**Note: I will mail to the address provided on your Etsy receipt, so please make sure it is correct. I am not responsible for items not received due to incorrect address information. If item is returned to me as undeliverable, I will remail if buyer provides a correct address. Additional shipping cost is the responsibility of the buyer.Domestic Customers (U.S.): I ship via First Class mail through the USPS. This usually takes approximately 3-5 days for US residents.International Customers: Items ship via First Class International mail through the USPS.This generally takes 10-18 business days for international residents. It may take longer if customs decides to hold your package. I have no control over customs delays.* International customers: just a reminder that you may be charged an additional customs or VAT fee by your own country. This fee varies by country and can be significant. I am not responsible for these charges. Please do not request to mark package as gift.* Please check with your local postal authorities for estimates of any additional costs you may have when importing from the US.* Here is a helpful link to calculate duties that you may be required to pay on your package: http://www.dutycalculator.com/new-import-duty-and-tax-calculation Effective August 28, 2016- any international packages returned as undeliverable will have a 20% restocking fee deducted from their refund to cover USPS shipping charges both ways.........**PLEASE NOTE:Orders are not considered lost in transit until the following amount of time has passed:Domestic (U.S): 21 days past shipping date.International: 45 days past shipping date.ITALY: 60 days past shipping date.Sometimes a package may take a long time to arrive. While this is unusual, it IS possible. I can not file a lost package claim until this amount of time has passed. Quite often a lost package will show up within this time frame.If your package is lost or stolen but USPS tracking says "delivered", please file a claim with your post office and reference your claim number when contacting me.I cannot replace items unless I have proof that efforts have been made to find the package. The insurance carrier will not pay any insured amount until they have received verification of loss.