It’s been a while since the last status page update. It’s been a while since Waytools said they’ll get back to us the next week. So, yes, they are busy working on the Textblade and testing it all. But what’s extremely putting off is that Waytools reads all pleas to update more, all questions regarding gating issues and still stays mum and the same as always.

Why Waytools? If you think you have other important issues to focus more on, I can assure you that this is as important an issue as any. Your current customers are the ones who are going to get you more and are going to stand by your product. And regular communication is the best way to keep your customers faithful. I can assure you that I wouldn’t recommend the early adopter experience to anybody now because one company has spoilt it for me. And great ideas grow and shine because of those early adopters who believed in them.

Also, if you think that focussing on getting the product into the hands of customers without keeping them posted (regularly) enroute is the way to do it, you are wrong. Yes, we will be pleased when we get this product but like I said, the early adopter experience has been spoilt for every other budding company. You probably don’t care about that, but you should.

Enough has been said about what you should do. Enough frustration has been expressed regarding your poor communication. Please improve.

What we ask for is very simple. You can do your detailed posts as and when you are ready to. But till then, one line sentences like “Bluetooth builds testing well” or a small update highlighting the current gating issues without going into detail is enough. Yes, you will be asked to elaborate on several points of the short post, you can then choose to respond or let people wait till the status page update clears it up.

We don’t ask too much of you. Please understand. What you are doing right now is NOT OKAY. Keep us updated every 10-15 days. Something small and incremental is OKAY.