It’s my pleasure to post my job at CHAUVET Professional on JimOnLight.com because it’s a great company and the JimOnLight audience is comprised of lighting professionals who will benefit from the info… and my sadness all at the same time because I’m leaving one great family. To those of you who don’t know yet, I’m leaving CHAUVET Professional to take an excellent opportunity with Avolites and Group One. If you’re in the market for a great job with great people who are in love with light, you need to give this gig a look-see!

CHAUVET Professional is looking for a Customer Engagement and Education Manager to take my place. Do you think you have what it takes to engage Pro customers across the world on Social Media, in person, and at shows? Then you need to visit the CHAUVET Careers website to apply for this excellent position!

Job title:

Customer Engagement & Education Manager Job location: Sunrise, FL 33351

Classification:

Fulltime, Exempt

Reports to:

Marketing Manager

The primary objective of this position is to support the CHAUVET® Professional, ILUMINARC® and TRUSST marketing managers in their efforts to build awareness for designated brands, products and technologies in order to influence purchasing decisions and drive sales. The Customer Engagement and Education manager acts as a brand ambassador and product champion by managing areas of content generation, tradeshows and events, end user engagement and training across all media platforms, and represents Chauvet in interaction with end users.

Job Requirements:

Include the following essential duties and responsibilities. Other duties may be assigned.

Constantly explore, recommend, use and optimize communication methods, vehicles and technologies to engage with various audiences, as part of a successful inbound marketing program. Communicate the company’s core message effectively, internally and externally.

Develop, launch, lead and monitor educational outreach programs and other internal and external training programs as directed.

Devise, arrange, present or help coordinate public appearances, lectures, seminars, contests, sponsorships, events or exhibits, including trade shows, to increase product sales and brand awareness and to promote goodwill.

Devise initiatives to engage customers. Gather, analyze and report customer insights and feedback.

Build and maintain relations with key influencers in designated market segments. These include top LJs, DJs, LDs, event producers and any other high profile influencers in designated market segment (s). Assist marketing managers in obtaining and negotiating product endorsements, product placements, testimonials and appearances by industry pundits, designers, high profile DJs, LDs and other influencers in designated market segments.

Lead all areas of content generation and production across all media platforms. Provide consistent and relevant content for company’s social media interaction. Optimize posts accordingly. Respond to end users on social media platforms, offering assistance and support as needed. Consult with product development to get accurate answers to technical questions. Maintain daily procedures outlined by manager that improve SEO and engagement.

Write and edit press releases, newsletters, speeches, sponsorships, case stories, community relations pieces and other relevant print, video and electronic materials for internal and external publication.