Addressing the Crunch situation

Crunch approached us at LTC asking us if we could replace any similarly seeded missing players. We were unaware that he needed a Saturday pool, and since he flew in on Saturday morning, he missed his original Friday pool. I made a poor call, decided to let him in if a similarly seeded player dropped out. In one of the pools, the 5th seed did not show up past DQ time, so we swapped Crunch in. Crunch played Sway, who was understandably upset about having Crunch swapped in, and as they started to play the original seed for that pool showed up. After Sway and Crunch played, we made the call to take Crunch out of the pool and start it over.



Letting Crunch in was a huge lapse in judgement on my part, I should have just not let him into a pool. My terrible decision completely ruined someone's LTC experienced and I feel horrible. I've contacted Sway and offered to refund him, as well as pay for venue at his next major. I know it doesn't make up for my mistake, but I hope it at least helps. Moving forward, I will work hard to ensure nothing like this happens at one of our events again. I'm deeply sorry to Sway and everyone else involved

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