The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

My Job Question 1. I have the materials and equipment I need to do my job. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 32 47 5 11 5 0 0 79 16 174344 2017 Department of National Defence 29 47 6 13 6 0 0 76 19 12663 2017 Canadian Forces Intelligence Command (CFINTCOM) 39 35 5 13 8 0 0 74 21 173 Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 68 22 4 3 1 1 1 92 4 173972 2017 Department of National Defence 63 25 6 3 2 1 1 89 5 12633 2017 Canadian Forces Intelligence Command (CFINTCOM) 67 13 6 3 6 1 3 83 10 172 Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 66 19 5 6 3 0 1 86 9 174221 2017 Department of National Defence 64 20 6 5 3 0 1 86 8 12653 2017 Canadian Forces Intelligence Command (CFINTCOM) 65 12 6 9 6 0 2 79 15 173 Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 39 36 7 11 7 0 0 75 18 174178 2017 Department of National Defence 37 37 8 11 6 0 0 74 18 12638 2017 Canadian Forces Intelligence Command (CFINTCOM) 42 28 8 17 6 0 0 70 23 173 Question 5. I get the training I need to do my job. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 26 40 12 14 8 0 0 66 23 174231 2017 Department of National Defence 26 38 12 15 9 0 0 64 24 12642 2017 Canadian Forces Intelligence Command (CFINTCOM) 32 45 9 10 4 0 0 77 14 173 Question 6. My job is a good fit with my interests. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 41 39 10 6 3 0 0 80 10 174121 2017 Department of National Defence 45 38 10 5 3 0 0 83 8 12626 2017 Canadian Forces Intelligence Command (CFINTCOM) 53 35 7 2 3 0 0 88 6 173 Question 7. My job is a good fit with my skills. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 47 37 7 6 3 0 0 84 9 173994 2017 Department of National Defence 52 34 6 5 3 0 0 87 7 12624 2017 Canadian Forces Intelligence Command (CFINTCOM) 58 33 4 4 2 0 0 91 6 173 Question 8. I have the information, training and equipment I need to ensure my health and safety at work. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 44 37 8 7 3 0 0 82 10 173739 2017 Department of National Defence 43 39 7 7 3 0 0 82 10 12609 2017 Canadian Forces Intelligence Command (CFINTCOM) 45 36 5 11 3 0 0 81 14 172 Question 9. I have support at work to balance my work and personal life. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 41 33 10 9 6 0 1 74 15 174019 2017 Department of National Defence 42 34 11 8 5 0 1 76 12 12624 2017 Canadian Forces Intelligence Command (CFINTCOM) 50 31 11 5 3 0 0 81 8 172 Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 32 23 11 10 11 2 11 63 24 173988 2017 Department of National Defence 30 24 12 10 12 2 10 61 26 12620 2017 Canadian Forces Intelligence Command (CFINTCOM) 31 22 8 11 11 2 16 64 27 173 Question 11. I get a sense of satisfaction from my work. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 33 44 11 8 5 0 0 77 13 174203 2017 Department of National Defence 34 43 11 7 4 0 0 77 12 12638 2017 Canadian Forces Intelligence Command (CFINTCOM) 43 39 12 3 4 0 0 82 7 172 Question 12. I receive meaningful recognition for work well done. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 25 35 16 13 10 0 0 61 24 174142 2017 Department of National Defence 23 34 18 14 11 0 0 57 25 12636 2017 Canadian Forces Intelligence Command (CFINTCOM) 30 38 16 9 6 0 1 69 15 173 Question 13. I have clear work objectives. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 29 42 12 11 5 0 0 72 16 174083 2017 Department of National Defence 28 41 14 11 6 0 0 68 18 12632 2017 Canadian Forces Intelligence Command (CFINTCOM) 29 48 10 6 5 1 0 78 12 172 Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 40 40 10 6 4 0 0 81 9 173996 2017 Department of National Defence 40 40 11 5 3 0 0 81 9 12632 2017 Canadian Forces Intelligence Command (CFINTCOM) 45 42 5 4 3 1 0 88 7 173 Question 15. Overall, I feel valued at work. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 28 37 14 11 10 0 0 65 21 173998 2017 Department of National Defence 28 36 15 11 9 0 0 65 20 12610 2017 Canadian Forces Intelligence Command (CFINTCOM) 40 37 12 4 7 0 0 77 11 173 Question 16. I am proud of the work that I do. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 52 35 9 3 2 0 0 87 5 173795 2017 Department of National Defence 57 32 7 2 1 0 0 89 4 12589 2017 Canadian Forces Intelligence Command (CFINTCOM) 63 25 9 1 2 0 0 88 3 173 Question 17. I have opportunities to provide input into decisions that affect my work. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 28 39 13 12 8 0 0 67 20 173615 2017 Department of National Defence 30 40 12 11 7 0 0 70 18 12571 2017 Canadian Forces Intelligence Command (CFINTCOM) 41 34 8 10 6 0 1 76 16 173 Question 18. I am encouraged to be innovative or to take initiative in my work. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 32 35 15 11 8 0 0 67 18 173681 2017 Department of National Defence 33 35 14 10 7 0 0 69 17 12581 2017 Canadian Forces Intelligence Command (CFINTCOM) 39 41 9 6 4 0 0 81 10 173 Question 19. I have support at work to provide a high level of service. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 31 38 14 10 6 0 0 69 17 173677 2017 Department of National Defence 31 37 15 10 7 0 0 68 18 12581 2017 Canadian Forces Intelligence Command (CFINTCOM) 39 41 9 9 3 0 0 80 12 172 Question 20. Overall, I like my job. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 40 40 11 6 3 0 0 80 9 173510 2017 Department of National Defence 44 37 11 5 3 0 0 81 8 12564 2017 Canadian Forces Intelligence Command (CFINTCOM) 53 33 11 1 2 1 0 86 3 173 Question 21. I can complete my assigned workload during my regular working hours. Survey year Organization Always/ Almost always

(%) Often

(%) Sometimes

(%) Rarely

(%) Never/ Almost never

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 37 35 16 7 4 0 1 73 11 174272 2017 Department of National Defence 38 34 15 7 4 0 1 73 11 12646 2017 Canadian Forces Intelligence Command (CFINTCOM) 52 23 17 4 3 0 2 76 7 173 Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities. Survey year Organization Always/ Almost always

(%) Often

(%) Sometimes

(%) Rarely

(%) Never/ Almost never

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 11 24 35 17 9 1 3 27 37 173451 2017 Department of National Defence 11 26 34 17 8 1 3 27 38 12571 2017 Canadian Forces Intelligence Command (CFINTCOM) 6 21 33 25 12 0 3 38 28 173 Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency. Survey year Organization Always/ Almost always

(%) Often

(%) Sometimes

(%) Rarely

(%) Never/ Almost never

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 12 19 28 21 14 3 4 37 33 173005 2017 Department of National Defence 12 21 29 20 13 2 3 35 35 12517 2017 Canadian Forces Intelligence Command (CFINTCOM) 7 12 28 24 25 3 2 51 20 172 Question 22c. I feel that the quality of my work suffers because of... too many approval stages. Survey year Organization Always/ Almost always

(%) Often

(%) Sometimes

(%) Rarely

(%) Never/ Almost never

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 17 23 29 15 9 2 4 26 43 173286 2017 Department of National Defence 22 27 26 12 8 1 3 21 51 12554 2017 Canadian Forces Intelligence Command (CFINTCOM) 12 26 24 18 15 2 3 35 39 173 Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines. Survey year Organization Always/ Almost always

(%) Often

(%) Sometimes

(%) Rarely

(%) Never/ Almost never

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 8 15 31 25 14 1 4 42 25 172593 2017 Department of National Defence 6 14 31 28 16 1 4 46 21 12467 2017 Canadian Forces Intelligence Command (CFINTCOM) 2 8 34 30 23 0 3 55 10 172 Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources. Survey year Organization Always/ Almost always

(%) Often

(%) Sometimes

(%) Rarely

(%) Never/ Almost never

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 17 22 27 17 12 2 4 30 41 173223 2017 Department of National Defence 18 23 27 17 11 1 3 29 43 12564 2017 Canadian Forces Intelligence Command (CFINTCOM) 14 19 26 27 13 1 1 41 33 172 Question 22f. I feel that the quality of my work suffers because of... high staff turnover. Survey year Organization Always/ Almost always

(%) Often

(%) Sometimes

(%) Rarely

(%) Never/ Almost never

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 12 18 26 21 14 3 5 39 33 173264 2017 Department of National Defence 12 19 25 21 15 2 5 39 34 12543 2017 Canadian Forces Intelligence Command (CFINTCOM) 8 18 23 30 16 1 5 48 27 172 Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes. Survey year Organization Always/ Almost always

(%) Often

(%) Sometimes

(%) Rarely

(%) Never/ Almost never

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 16 22 31 15 9 3 4 26 41 173340 2017 Department of National Defence 19 23 29 14 8 2 4 23 45 12554 2017 Canadian Forces Intelligence Command (CFINTCOM) 10 22 27 21 16 1 3 38 34 173

My Work Unit Question 23. During meetings in my work unit, I feel free to use the official language of my choice. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 68 16 6 4 2 0 4 88 6 174193 2017 Department of National Defence 66 16 8 3 3 0 4 86 6 12647 2017 Canadian Forces Intelligence Command (CFINTCOM) 58 13 12 4 8 0 5 75 13 173 Question 24. I am satisfied with how interpersonal issues are resolved in my work unit. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 26 31 16 11 9 5 4 62 21 174143 2017 Department of National Defence 23 33 17 12 11 3 2 58 24 12641 2017 Canadian Forces Intelligence Command (CFINTCOM) 24 36 12 10 7 3 7 67 20 172 Question 25. In my work unit, every individual is accepted as an equal member of the team. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 41 30 10 10 8 1 0 73 17 174130 2017 Department of National Defence 34 32 12 11 10 1 0 67 21 12641 2017 Canadian Forces Intelligence Command (CFINTCOM) 42 33 11 7 7 0 1 75 14 173 Question 26. In my work unit, I believe that we hire people who can do the job. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 29 35 13 13 8 2 1 65 22 174044 2017 Department of National Defence 22 34 15 15 11 1 1 58 27 12636 2017 Canadian Forces Intelligence Command (CFINTCOM) 33 31 8 15 6 3 3 68 23 173 Question 27. In my work unit, the process of selecting a person for a position is done fairly. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 24 28 15 13 11 9 1 58 26 174123 2017 Department of National Defence 21 28 16 14 12 7 1 53 29 12646 2017 Canadian Forces Intelligence Command (CFINTCOM) 29 28 11 11 11 9 2 64 24 173 Question 28. In my work unit, unsatisfactory employee performance is managed effectively. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 11 21 18 17 14 16 3 40 38 174082 2017 Department of National Defence 9 20 19 20 19 10 2 34 44 12643 2017 Canadian Forces Intelligence Command (CFINTCOM) 11 24 12 20 19 9 4 41 45 173 Question 29. In my work unit, individuals behave in a respectful manner. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 41 38 9 8 4 0 0 80 12 173904 2017 Department of National Defence 33 41 11 9 5 0 0 74 14 12618 2017 Canadian Forces Intelligence Command (CFINTCOM) 42 38 10 6 3 0 0 80 9 172

My Immediate Supervisor Question 30. I receive useful feedback from my immediate supervisor on my job performance. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 37 35 12 9 6 1 0 73 15 174253 2017 Department of National Defence 33 36 15 9 7 0 0 69 16 12652 2017 Canadian Forces Intelligence Command (CFINTCOM) 41 36 11 10 2 0 1 77 12 173 Question 31. I can count on my immediate supervisor to keep his or her promises. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 44 31 11 6 5 2 1 77 12 174211 2017 Department of National Defence 38 32 14 8 6 2 1 72 14 12650 2017 Canadian Forces Intelligence Command (CFINTCOM) 49 27 12 7 4 1 0 76 12 173 Question 32. My immediate supervisor keeps me informed about the issues affecting my work. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 42 33 10 8 5 1 0 76 14 174142 2017 Department of National Defence 37 34 12 9 7 1 0 72 16 12647 2017 Canadian Forces Intelligence Command (CFINTCOM) 46 30 13 8 3 0 0 76 11 173 Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 78 12 4 2 2 0 3 93 3 173995 2017 Department of National Defence 74 14 5 2 2 0 3 91 4 12625 2017 Canadian Forces Intelligence Command (CFINTCOM) 71 10 8 3 6 0 2 82 10 173 Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework). Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 50 23 8 5 6 3 6 80 12 173965 2017 Department of National Defence 43 25 10 5 7 3 7 75 13 12623 2017 Canadian Forces Intelligence Command (CFINTCOM) 57 24 5 3 4 2 5 87 7 172 Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 53 27 8 6 5 1 0 81 11 174035 2017 Department of National Defence 49 30 9 6 5 1 0 79 11 12615 2017 Canadian Forces Intelligence Command (CFINTCOM) 62 22 9 2 5 0 1 84 7 173 Question 36. My immediate supervisor seems to care about me as a person. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 53 25 10 4 5 2 0 80 9 174119 2017 Department of National Defence 47 28 13 5 5 1 0 76 11 12629 2017 Canadian Forces Intelligence Command (CFINTCOM) 58 25 9 4 2 1 1 85 6 173 Question 37. I am satisfied with the quality of supervision I receive. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 49 27 10 7 6 0 0 77 12 173871 2017 Department of National Defence 44 29 12 7 7 0 0 74 14 12590 2017 Canadian Forces Intelligence Command (CFINTCOM) 55 24 10 6 5 0 1 80 10 173

Senior Management Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors) Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 25 36 14 11 6 3 5 66 18 38833 2017 Department of National Defence 22 37 16 12 6 2 5 63 20 3293 2017 Canadian Forces Intelligence Command (CFINTCOM) 32 42 10 7 4 2 2 78 11 47 Question 40. Senior managers in my department or agency lead by example in ethical behaviour. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 27 32 16 10 8 7 0 64 19 174230 2017 Department of National Defence 26 33 17 11 9 4 0 62 21 12660 2017 Canadian Forces Intelligence Command (CFINTCOM) 37 33 11 7 5 8 0 75 12 173 Question 41. I have confidence in the senior management of my department or agency. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 24 31 17 13 11 3 0 57 25 174174 2017 Department of National Defence 22 31 18 15 12 2 0 55 27 12657 2017 Canadian Forces Intelligence Command (CFINTCOM) 26 39 11 10 9 5 0 69 20 173 Question 42. Senior management in my department or agency makes effective and timely decisions. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 17 29 20 17 12 6 0 49 31 174040 2017 Department of National Defence 15 29 20 18 14 3 0 46 33 12653 2017 Canadian Forces Intelligence Command (CFINTCOM) 17 41 14 13 7 8 0 63 22 173 Question 43. I believe that senior management will try to resolve concerns raised in this survey. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 20 27 17 14 15 6 0 50 31 174190 2017 Department of National Defence 18 25 19 15 18 5 0 45 35 12649 2017 Canadian Forces Intelligence Command (CFINTCOM) 21 34 12 11 16 6 0 59 29 173 Question 44. Essential information flows effectively from senior management to staff. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 17 31 17 17 14 3 0 50 32 173985 2017 Department of National Defence 14 30 18 19 16 2 0 45 36 12630 2017 Canadian Forces Intelligence Command (CFINTCOM) 13 35 16 19 13 6 0 50 33 173

My Organization (Department or Agency) Question 45. My department or agency does a good job of communicating its vision, mission and goals. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 25 41 17 10 6 1 0 67 16 173974 2017 Department of National Defence 22 39 19 12 7 1 0 62 19 12636 2017 Canadian Forces Intelligence Command (CFINTCOM) 28 49 10 6 5 2 0 78 11 173 Question 46. Employees in my department or agency carry out their duties in the public's interest. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 37 41 12 4 2 3 0 81 7 173773 2017 Department of National Defence 31 41 16 5 3 2 1 75 8 12622 2017 Canadian Forces Intelligence Command (CFINTCOM) 49 30 11 4 2 2 1 82 7 173 Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 35 37 12 8 5 3 1 74 14 173795 2017 Department of National Defence 33 38 13 8 5 2 1 73 14 12616 2017 Canadian Forces Intelligence Command (CFINTCOM) 45 34 8 6 5 2 0 81 11 173 Question 48. Discussions about values and ethics occur in my workplace. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 24 34 19 11 6 4 1 61 18 173919 2017 Department of National Defence 29 36 17 8 6 2 1 67 15 12621 2017 Canadian Forces Intelligence Command (CFINTCOM) 40 33 9 6 6 4 2 78 12 173 Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 18 25 17 14 14 9 3 48 32 173820 2017 Department of National Defence 22 29 17 13 12 6 1 55 27 12603 2017 Canadian Forces Intelligence Command (CFINTCOM) 26 27 15 9 14 7 2 58 26 172 Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 59 20 8 4 2 2 5 85 7 174121 2017 Department of National Defence 58 20 10 3 2 1 6 83 6 12651 2017 Canadian Forces Intelligence Command (CFINTCOM) 57 16 8 5 7 1 6 79 13 173 Question 51. The training offered by my department or agency is available in the official language of my choice. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 66 20 6 2 1 2 3 90 4 174041 2017 Department of National Defence 62 21 8 2 2 2 3 88 4 12649 2017 Canadian Forces Intelligence Command (CFINTCOM) 60 18 9 2 4 1 4 83 7 173 Question 52. My department or agency does a good job of supporting employee career development. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 22 32 16 14 11 3 0 57 27 173983 2017 Department of National Defence 22 33 17 14 12 2 1 56 27 12652 2017 Canadian Forces Intelligence Command (CFINTCOM) 26 36 15 13 7 2 2 64 21 173 Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 19 27 15 16 18 3 3 48 36 174011 2017 Department of National Defence 15 24 15 16 22 2 5 43 41 12651 2017 Canadian Forces Intelligence Command (CFINTCOM) 18 23 15 17 19 1 8 45 39 172 Question 54. I feel I would be supported by my department or agency if I proposed a new idea. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 20 35 21 12 8 4 1 58 21 174027 2017 Department of National Defence 20 38 21 11 7 3 0 60 19 12659 2017 Canadian Forces Intelligence Command (CFINTCOM) 27 45 14 6 3 3 2 75 10 173 Question 55. My department or agency implements activities and practices that support a diverse workplace. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 37 35 15 4 3 4 1 76 8 173916 2017 Department of National Defence 34 35 18 5 3 3 1 73 8 12641 2017 Canadian Forces Intelligence Command (CFINTCOM) 38 33 12 5 3 6 2 77 9 172 Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas). Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 37 40 12 6 3 2 0 78 9 173976 2017 Department of National Defence 34 41 15 6 3 2 0 76 9 12620 2017 Canadian Forces Intelligence Command (CFINTCOM) 39 38 12 4 2 3 1 81 7 173 Question 57. Overall, my department or agency treats me with respect. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 43 37 10 6 4 0 0 80 10 174074 2017 Department of National Defence 41 39 10 6 4 0 0 81 9 12637 2017 Canadian Forces Intelligence Command (CFINTCOM) 49 36 7 6 2 1 0 86 8 173 Question 58. I would recommend my department or agency as a great place to work. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 33 32 16 9 8 1 0 66 17 173925 2017 Department of National Defence 34 33 17 9 7 1 0 67 16 12624 2017 Canadian Forces Intelligence Command (CFINTCOM) 43 29 15 9 3 0 0 72 12 172 Question 59. I am satisfied with my department or agency. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 32 35 15 10 7 0 0 68 17 173991 2017 Department of National Defence 32 36 16 10 6 0 0 68 16 12626 2017 Canadian Forces Intelligence Command (CFINTCOM) 43 33 11 8 5 0 0 76 13 173 Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 30 26 18 11 9 4 1 59 22 173970 2017 Department of National Defence 33 27 18 11 8 3 1 62 20 12626 2017 Canadian Forces Intelligence Command (CFINTCOM) 44 17 16 13 6 4 1 64 20 173

Mobility and Retention Question 61. Do you intend to leave your current position in the next two years? Survey year Organization Yes

(%) No

(%) Not Sure

(%) Total responses 2017 Public Service 26 40 34 174196 2017 Department of National Defence 24 46 30 12659 2017 Canadian Forces Intelligence Command (CFINTCOM) 19 55 27 173 Question 62. Please indicate your reason for leaving. Survey year Organization To retire

(%) To pursue another position within my department or agency

(%) To pursue a position in another department or agency

(%) To pursue a position outside the federal public service

(%) End of my term, casual or student employment

(%) Other

(%) Total responses 2017 Public Service 18 30 29 6 10 6 45785 2017 Department of National Defence 31 26 25 5 6 7 3110 2017 Canadian Forces Intelligence Command (CFINTCOM) 24 23 29 3 14 6 31

Harassment Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years? Survey year Organization Yes

(%) No

(%) Total responses 2017 Public Service 18 82 173948 2017 Department of National Defence 18 82 12626 2017 Canadian Forces Intelligence Command (CFINTCOM) 13 87 172 Question 64a. From whom did you experience harassment on the job? Co-workers Survey year Organization

(%) Total responses 2017 Public Service 51 30018 2017 Department of National Defence 52 2198 2017 Canadian Forces Intelligence Command (CFINTCOM) 53 23 Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me Survey year Organization

(%) Total responses 2017 Public Service 63 30018 2017 Department of National Defence 63 2198 2017 Canadian Forces Intelligence Command (CFINTCOM) 78 23 Question 64c. From whom did you experience harassment on the job? ...Individuals working for me Survey year Organization

(%) Total responses 2017 Public Service 8 30018 2017 Department of National Defence 7 2198 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 23 Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees) Survey year Organization

(%) Total responses 2017 Public Service 5 30018 2017 Department of National Defence 0 2198 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 23 Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies Survey year Organization

(%) Total responses 2017 Public Service 6 30018 2017 Department of National Defence 7 2198 Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations) Survey year Organization

(%) Total responses 2017 Public Service 9 30018 2017 Department of National Defence 4 2198 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 23 Question 64g. From whom did you experience harassment on the job? ...Other Survey year Organization

(%) Total responses 2017 Public Service 4 30018 2017 Department of National Defence 6 2198 Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour Survey year Organization

(%) Total responses 2017 Public Service 41 30045 2017 Department of National Defence 42 2199 2017 Canadian Forces Intelligence Command (CFINTCOM) 44 23 Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control Survey year Organization

(%) Total responses 2017 Public Service 40 30045 2017 Department of National Defence 40 2199 2017 Canadian Forces Intelligence Command (CFINTCOM) 35 23 Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored Survey year Organization

(%) Total responses 2017 Public Service 45 30045 2017 Department of National Defence 45 2199 2017 Canadian Forces Intelligence Command (CFINTCOM) 57 23 Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation Survey year Organization

(%) Total responses 2017 Public Service 41 30045 2017 Department of National Defence 40 2199 2017 Canadian Forces Intelligence Command (CFINTCOM) 43 23 Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources Survey year Organization

(%) Total responses 2017 Public Service 30 30045 2017 Department of National Defence 31 2199 2017 Canadian Forces Intelligence Command (CFINTCOM) 30 23 Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark Survey year Organization

(%) Total responses 2017 Public Service 57 30045 2017 Department of National Defence 56 2199 2017 Canadian Forces Intelligence Command (CFINTCOM) 56 23 Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack Survey year Organization

(%) Total responses 2017 Public Service 36 30045 2017 Department of National Defence 37 2199 2017 Canadian Forces Intelligence Command (CFINTCOM) 26 23 Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence Survey year Organization

(%) Total responses 2017 Public Service 2 30045 2017 Department of National Defence 2 2199 Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture Survey year Organization

(%) Total responses 2017 Public Service 10 30045 2017 Department of National Defence 10 2199 Question 65j. Please indicate the nature of the harassment you experienced. ...Threat Survey year Organization

(%) Total responses 2017 Public Service 13 30045 2017 Department of National Defence 15 2199 2017 Canadian Forces Intelligence Command (CFINTCOM) 30 23 Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment Survey year Organization

(%) Total responses 2017 Public Service 48 30045 2017 Department of National Defence 48 2199 2017 Canadian Forces Intelligence Command (CFINTCOM) 61 23 Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting Survey year Organization

(%) Total responses 2017 Public Service 29 30045 2017 Department of National Defence 32 2199 2017 Canadian Forces Intelligence Command (CFINTCOM) 31 23 Question 65m. Please indicate the nature of the harassment you experienced. ...Other Survey year Organization

(%) Total responses 2017 Public Service 14 30045 2017 Department of National Defence 15 2199 Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager. Survey year Organization

(%) Total responses 2017 Public Service 52 30031 2017 Department of National Defence 54 2199 2017 Canadian Forces Intelligence Command (CFINTCOM) 51 23 Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment. Survey year Organization

(%) Total responses 2017 Public Service 29 30031 2017 Department of National Defence 28 2199 Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency. Survey year Organization

(%) Total responses 2017 Public Service 9 30031 2017 Department of National Defence 10 2199 Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative. Survey year Organization

(%) Total responses 2017 Public Service 22 30031 2017 Department of National Defence 25 2199 2017 Canadian Forces Intelligence Command (CFINTCOM) 26 23 Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process. Survey year Organization

(%) Total responses 2017 Public Service 11 30031 2017 Department of National Defence 11 2199 Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint. Survey year Organization

(%) Total responses 2017 Public Service 8 30031 2017 Department of National Defence 12 2199 Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own. Survey year Organization

(%) Total responses 2017 Public Service 14 30031 2017 Department of National Defence 14 2199 Question 66h. What action(s) did you take to address the harassment you experienced? ...Other Survey year Organization

(%) Total responses 2017 Public Service 11 30031 2017 Department of National Defence 11 2199 2017 Canadian Forces Intelligence Command (CFINTCOM) 21 23 Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action. Survey year Organization

(%) Total responses 2017 Public Service 25 30031 2017 Department of National Defence 23 2199 2017 Canadian Forces Intelligence Command (CFINTCOM) 26 23 Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved. Survey year Organization

(%) Total responses 2017 Public Service 12 27791 2017 Department of National Defence 14 1926 Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough. Survey year Organization

(%) Total responses 2017 Public Service 17 27791 2017 Department of National Defence 17 1926 Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped. Survey year Organization

(%) Total responses 2017 Public Service 10 27791 2017 Department of National Defence 11 1926 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 21 Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized. Survey year Organization

(%) Total responses 2017 Public Service 8 27791 2017 Department of National Defence 8 1926 Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened. Survey year Organization

(%) Total responses 2017 Public Service 10 27791 2017 Department of National Defence 13 1926 Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs. Survey year Organization

(%) Total responses 2017 Public Service 11 27791 2017 Department of National Defence 14 1926 Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs. Survey year Organization

(%) Total responses 2017 Public Service 12 27791 2017 Department of National Defence 11 1926 Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask. Survey year Organization

(%) Total responses 2017 Public Service 10 27791 2017 Department of National Defence 8 1926 Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught. Survey year Organization

(%) Total responses 2017 Public Service 12 27791 2017 Department of National Defence 11 1926 2017 Canadian Forces Intelligence Command (CFINTCOM) 24 21 Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take). Survey year Organization

(%) Total responses 2017 Public Service 26 27791 2017 Department of National Defence 23 1926 2017 Canadian Forces Intelligence Command (CFINTCOM) 38 21 Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint. Survey year Organization

(%) Total responses 2017 Public Service 10 27791 2017 Department of National Defence 9 1926 Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker). Survey year Organization

(%) Total responses 2017 Public Service 45 27791 2017 Department of National Defence 39 1926 2017 Canadian Forces Intelligence Command (CFINTCOM) 52 21 Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me. Survey year Organization

(%) Total responses 2017 Public Service 2 27791 2017 Department of National Defence 2 1926 Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference. Survey year Organization

(%) Total responses 2017 Public Service 53 27791 2017 Department of National Defence 53 1926 2017 Canadian Forces Intelligence Command (CFINTCOM) 56 21 Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed. Survey year Organization

(%) Total responses 2017 Public Service 1 27791 2017 Department of National Defence 2 1926 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 21 Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other Survey year Organization

(%) Total responses 2017 Public Service 14 27791 2017 Department of National Defence 14 1926 Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency? Survey year Organization Yes

(%) No

(%) Total responses 2017 Public Service 93 7 30021 2017 Department of National Defence 95 5 2194 2017 Canadian Forces Intelligence Command (CFINTCOM) 95 5 23 Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 16 18 19 7 8 24 7 50 22 174189 2017 Department of National Defence 20 26 20 9 8 14 4 56 20 12652 2017 Canadian Forces Intelligence Command (CFINTCOM) 27 23 11 9 9 18 3 64 22 173 Question 70. My department or agency works hard to create a workplace that prevents harassment. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 28 31 17 7 6 9 1 66 15 173958 2017 Department of National Defence 34 34 16 7 6 3 1 71 13 12627 2017 Canadian Forces Intelligence Command (CFINTCOM) 47 28 11 8 3 3 0 78 11 173

Labour Management Relations and Collective Agreements Question 71. I am familiar with the provisions of my collective agreement. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 27 48 10 6 2 2 5 81 9 174249 2017 Department of National Defence 33 48 9 4 2 1 3 85 6 12655 2017 Canadian Forces Intelligence Command (CFINTCOM) 40 41 7 4 2 3 4 86 7 173 Question 72. The union-management consultation process has been effective in addressing issues in my workplace. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 11 24 21 9 7 20 8 49 22 173925 2017 Department of National Defence 12 28 23 10 7 14 6 50 21 12631 2017 Canadian Forces Intelligence Command (CFINTCOM) 15 28 22 10 8 14 4 52 21 172 Question 73. My immediate supervisor understands and respects the provisions of my collective agreement. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 38 32 11 4 2 8 5 81 7 174213 2017 Department of National Defence 38 35 11 5 3 5 3 80 8 12653 2017 Canadian Forces Intelligence Command (CFINTCOM) 41 32 12 5 1 6 4 80 6 173 Question 74. Senior managers respect the provisions of my collective agreement. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 29 31 14 6 4 11 5 72 11 173897 2017 Department of National Defence 31 35 14 7 5 6 3 72 13 12630 2017 Canadian Forces Intelligence Command (CFINTCOM) 36 34 10 7 3 7 3 78 11 173

Discrimination Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years? Survey year Organization Yes

(%) No

(%) Total responses 2017 Public Service 8 92 173800 2017 Department of National Defence 7 93 12617 2017 Canadian Forces Intelligence Command (CFINTCOM) 6 94 173 Question 76a. From whom did you experience discrimination on the job? ...Co-workers Survey year Organization

(%) Total responses 2017 Public Service 38 13842 2017 Department of National Defence 43 861 Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me Survey year Organization

(%) Total responses 2017 Public Service 79 13842 2017 Department of National Defence 78 861 2017 Canadian Forces Intelligence Command (CFINTCOM) 63 11 Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me Survey year Organization

(%) Total responses 2017 Public Service 4 13842 2017 Department of National Defence 5 861 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 11 Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees) Survey year Organization

(%) Total responses 2017 Public Service 4 13842 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 11 Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies Survey year Organization

(%) Total responses 2017 Public Service 7 13842 2017 Department of National Defence 9 861 Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations) Survey year Organization

(%) Total responses 2017 Public Service 9 13842 2017 Department of National Defence 5 861 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 11 Question 76g. From whom did you experience discrimination on the job? ...Other Survey year Organization

(%) Total responses 2017 Public Service 7 13842 2017 Department of National Defence 9 861 Question 77a. Please indicate the type of discrimination you experienced. ...Race Survey year Organization

(%) Total responses 2017 Public Service 24 13782 2017 Department of National Defence 15 857 Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin Survey year Organization

(%) Total responses 2017 Public Service 19 13782 2017 Department of National Defence 14 857 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 11 Question 77c. Please indicate the type of discrimination you experienced. ...Colour Survey year Organization

(%) Total responses 2017 Public Service 14 13782 2017 Department of National Defence 9 857 Question 77d. Please indicate the type of discrimination you experienced. ...Religion Survey year Organization

(%) Total responses 2017 Public Service 6 13782 2017 Department of National Defence 5 857 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 11 Question 77e. Please indicate the type of discrimination you experienced. ...Age Survey year Organization

(%) Total responses 2017 Public Service 25 13782 2017 Department of National Defence 25 857 Question 77f. Please indicate the type of discrimination you experienced. ...Sex Survey year Organization

(%) Total responses 2017 Public Service 30 13782 2017 Department of National Defence 30 857 2017 Canadian Forces Intelligence Command (CFINTCOM) 45 11 Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation Survey year Organization

(%) Total responses 2017 Public Service 4 13782 2017 Department of National Defence 3 857 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 11 Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary) Survey year Organization

(%) Total responses 2017 Public Service 2 13782 2017 Department of National Defence 2 857 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 11 Question 77i. Please indicate the type of discrimination you experienced. ...Marital status Survey year Organization

(%) Total responses 2017 Public Service 8 13782 2017 Department of National Defence 7 857 Question 77j. Please indicate the type of discrimination you experienced. ...Family status Survey year Organization

(%) Total responses 2017 Public Service 16 13782 2017 Department of National Defence 13 857 Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test) Survey year Organization

(%) Total responses 2017 Public Service 1 13782 2017 Department of National Defence 1 857 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 11 Question 77l. Please indicate the type of discrimination you experienced. ...Disability Survey year Organization

(%) Total responses 2017 Public Service 16 13782 2017 Department of National Defence 19 857 Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record Survey year Organization

(%) Total responses 2017 Public Service 0 13782 2017 Department of National Defence 1 857 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 11 Question 77n. Please indicate the type of discrimination you experienced. ...Other Survey year Organization

(%) Total responses 2017 Public Service 20 13782 2017 Department of National Defence 25 857 Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager. Survey year Organization

(%) Total responses 2017 Public Service 31 13844 2017 Department of National Defence 34 866 Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination. Survey year Organization

(%) Total responses 2017 Public Service 16 13844 2017 Department of National Defence 20 866 Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency. Survey year Organization

(%) Total responses 2017 Public Service 6 13844 2017 Department of National Defence 9 866 Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative. Survey year Organization

(%) Total responses 2017 Public Service 19 13844 2017 Department of National Defence 24 866 Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process. Survey year Organization

(%) Total responses 2017 Public Service 6 13844 2017 Department of National Defence 8 866 Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint. Survey year Organization

(%) Total responses 2017 Public Service 7 13844 2017 Department of National Defence 11 866 Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own. Survey year Organization

(%) Total responses 2017 Public Service 9 13844 2017 Department of National Defence 10 866 2017 Canadian Forces Intelligence Command (CFINTCOM) 0 11 Question 78h. What action(s) did you take to address the discrimination you experienced? … Other Survey year Organization

(%) Total responses 2017 Public Service 8 13844 2017 Department of National Defence 7 866 Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action. Survey year Organization

(%) Total responses 2017 Public Service 48 13844 2017 Department of National Defence 43 866 2017 Canadian Forces Intelligence Command (CFINTCOM) 46 11 Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved. Survey year Organization

(%) Total responses 2017 Public Service 6 12884 2017 Department of National Defence 8 767 Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough. Survey year Organization

(%) Total responses 2017 Public Service 13 12884 2017 Department of National Defence 15 767 Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped. Survey year Organization

(%) Total responses 2017 Public Service 5 12884 2017 Department of National Defence 7 767 Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized. Survey year Organization

(%) Total responses 2017 Public Service 3 12884 2017 Department of National Defence 3 767 Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened. Survey year Organization

(%) Total responses 2017 Public Service 3 12884 2017 Department of National Defence 5 767 Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs. Survey year Organization

(%) Total responses 2017 Public Service 5 12884 2017 Department of National Defence 8 767 Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs. Survey year Organization

(%) Total responses 2017 Public Service 9 12884 2017 Department of National Defence 8 767 Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask. Survey year Organization

(%) Total responses 2017 Public Service 10 12884 2017 Department of National Defence 9 767 Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught. Survey year Organization

(%) Total responses 2017 Public Service 10 12884 2017 Department of National Defence 13 767 Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take). Survey year Organization

(%) Total responses 2017 Public Service 24 12884 2017 Department of National Defence 25 767 Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint. Survey year Organization

(%) Total responses 2017 Public Service 10 12884 2017 Department of National Defence 10 767 Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker). Survey year Organization

(%) Total responses 2017 Public Service 44 12884 2017 Department of National Defence 41 767 Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me. Survey year Organization

(%) Total responses 2017 Public Service 2 12884 2017 Department of National Defence 3 767 Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference. Survey year Organization

(%) Total responses 2017 Public Service 61 12884 2017 Department of National Defence 64 767 Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed. Survey year Organization

(%) Total responses 2017 Public Service 1 12884 2017 Department of National Defence 2 767 Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other Survey year Organization

(%) Total responses 2017 Public Service 13 12884 2017 Department of National Defence 12 767 Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency? Survey year Organization Yes

(%) No

(%) Total responses 2017 Public Service 93 7 13875 2017 Department of National Defence 94 6 867 2017 Canadian Forces Intelligence Command (CFINTCOM) 100 0 11 Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 17 18 20 4 4 30 7 56 12 174058 2017 Department of National Defence 22 25 22 4 4 19 5 61 10 12637 2017 Canadian Forces Intelligence Command (CFINTCOM) 28 24 16 3 2 22 4 71 7 173 Question 82. My department or agency works hard to create a workplace that prevents discrimination. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 31 31 17 4 4 12 2 72 9 173835 2017 Department of National Defence 34 34 17 4 3 7 1 74 8 12629 2017 Canadian Forces Intelligence Command (CFINTCOM) 42 33 13 6 2 3 1 78 8 173

Stress and Well-Being Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 22 24 19 14 19 0 2 46 34 173880 2017 Department of National Defence 20 22 20 15 21 0 1 43 36 12619 2017 Canadian Forces Intelligence Command (CFINTCOM) 24 22 20 14 19 0 1 46 33 173 Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 19 27 26 15 11 0 1 47 26 173933 2017 Department of National Defence 24 29 24 13 9 0 1 53 22 12621 2017 Canadian Forces Intelligence Command (CFINTCOM) 37 29 17 11 6 0 1 67 16 173 Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 26 29 22 12 8 1 3 57 21 173555 2017 Department of National Defence 31 30 20 10 5 0 2 63 16 12576 2017 Canadian Forces Intelligence Command (CFINTCOM) 38 31 16 9 2 1 2 72 12 173 Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 21 23 22 16 15 1 2 45 32 173886 2017 Department of National Defence 20 23 21 17 16 1 2 44 34 12613 2017 Canadian Forces Intelligence Command (CFINTCOM) 27 27 18 14 11 1 2 55 26 173 Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 44 23 13 6 4 1 9 75 11 173618 2017 Department of National Defence 49 23 11 4 3 1 10 80 8 12579 2017 Canadian Forces Intelligence Command (CFINTCOM) 61 13 11 4 1 0 11 83 5 173 Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 29 30 22 11 8 0 1 59 19 173457 2017 Department of National Defence 37 31 18 8 5 0 1 69 13 12566 2017 Canadian Forces Intelligence Command (CFINTCOM) 40 33 16 8 3 0 1 73 11 172 Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 27 32 22 11 6 1 2 60 18 173337 2017 Department of National Defence 29 32 21 10 5 1 1 63 16 12565 2017 Canadian Forces Intelligence Command (CFINTCOM) 37 34 13 10 3 1 2 73 14 173 Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 22 31 23 14 8 1 2 54 22 173363 2017 Department of National Defence 24 31 23 13 7 0 1 56 21 12565 2017 Canadian Forces Intelligence Command (CFINTCOM) 31 34 20 11 3 1 1 66 14 173 Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 28 31 20 12 7 1 2 60 19 173428 2017 Department of National Defence 30 30 19 12 7 0 1 62 19 12572 2017 Canadian Forces Intelligence Command (CFINTCOM) 39 29 18 9 4 1 1 69 13 173 Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 28 31 21 11 7 1 2 61 18 173041 2017 Department of National Defence 34 31 18 9 5 1 2 67 14 12517 2017 Canadian Forces Intelligence Command (CFINTCOM) 41 31 14 9 3 1 2 73 12 173 Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 52 24 13 6 4 0 2 77 9 173936 2017 Department of National Defence 53 27 12 5 2 0 1 81 7 12624 2017 Canadian Forces Intelligence Command (CFINTCOM) 52 25 14 6 1 0 2 78 7 173 Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 69 14 6 4 4 1 3 86 8 173910 2017 Department of National Defence 70 15 6 4 3 1 2 87 7 12623 2017 Canadian Forces Intelligence Command (CFINTCOM) 69 16 5 5 2 1 2 88 7 172 Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s) Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 53 28 10 4 3 0 2 83 7 173810 2017 Department of National Defence 51 29 10 5 3 0 1 82 7 12614 2017 Canadian Forces Intelligence Command (CFINTCOM) 60 22 9 5 2 1 1 84 7 173 Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 57 20 10 6 5 0 2 79 11 173819 2017 Department of National Defence 55 23 10 6 5 0 1 79 11 12623 2017 Canadian Forces Intelligence Command (CFINTCOM) 61 21 8 6 4 1 0 83 10 173 Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 53 13 5 2 1 0 25 89 4 173685 2017 Department of National Defence 55 14 5 2 1 0 22 89 4 12611 2017 Canadian Forces Intelligence Command (CFINTCOM) 53 13 4 4 1 1 24 88 6 173 Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies) Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 62 19 7 2 1 1 7 88 4 172926 2017 Department of National Defence 64 19 7 2 1 0 6 89 4 12554 2017 Canadian Forces Intelligence Command (CFINTCOM) 69 17 3 0 1 1 9 95 1 172 Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 61 17 8 5 5 1 4 82 10 174018 2017 Department of National Defence 68 17 6 3 3 1 3 88 6 12628 2017 Canadian Forces Intelligence Command (CFINTCOM) 79 10 4 1 2 1 4 93 3 173 Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues Survey year Organization Not at all

(%) To a small extent

(%) To a moderate extent

(%) To a large extent

(%) To a very large extent

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 49 29 12 4 2 0 3 81 6 173693 2017 Department of National Defence 54 28 10 3 2 0 2 84 5 12596 2017 Canadian Forces Intelligence Command (CFINTCOM) 58 25 12 2 3 0 1 83 5 173 Question 84. Overall, my level of work-related stress is Survey year Organization Very low

(%) Low

(%) Moderate

(%) High

(%) Very high

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 12 30 38 14 6 0 0 42 20 174252 2017 Department of National Defence 16 31 35 12 5 0 0 48 17 12663 2017 Canadian Forces Intelligence Command (CFINTCOM) 24 31 30 10 5 0 0 55 15 172 Question 85. After my workday, I feel emotionally drained. Survey year Organization Always/ Almost always

(%) Often

(%) Sometimes

(%) Rarely

(%) Never/ Almost never

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 9 20 39 22 10 0 0 32 29 173657 2017 Department of National Defence 8 18 38 23 12 0 1 36 26 12585 2017 Canadian Forces Intelligence Command (CFINTCOM) 6 14 33 30 17 0 0 47 20 173 Question 86. My department or agency does a good job of raising awareness of mental health in the workplace. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 24 40 16 9 6 4 0 67 15 173983 2017 Department of National Defence 23 38 19 9 6 3 0 64 16 12617 2017 Canadian Forces Intelligence Command (CFINTCOM) 35 36 14 7 5 2 0 73 12 173 Question 87. I would describe my workplace as being psychologically healthy. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 18 37 17 14 11 2 0 56 26 174038 2017 Department of National Defence 20 37 19 13 9 2 0 58 23 12635 2017 Canadian Forces Intelligence Command (CFINTCOM) 28 41 13 10 6 1 0 70 17 173

Duty to Accommodate The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements. Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years? Survey year Organization Yes

(%) No

(%) Total responses 2017 Public Service 17 83 173939 2017 Department of National Defence 15 85 12632 2017 Canadian Forces Intelligence Command (CFINTCOM) 14 86 173 Question 89. Were any measures taken to accommodate your needs? Survey year Organization Yes

(%) No

(%) Total responses 2017 Public Service 78 22 29537 2017 Department of National Defence 75 25 1950 2017 Canadian Forces Intelligence Command (CFINTCOM) 76 24 25 Question 90. I am satisfied with the measures that were taken to accommodate my needs. Survey year Organization Strongly agree

(%) Somewhat agree

(%) Neither agree nor disagree

(%) Somewhat disagree

(%) Strongly disagree

(%) Don't know

(%) Not applicable

(%) Positive answers

(%) Negative answers

(%) Total responses 2017 Public Service 46 35 6 8 4 1 1 82 12 23169 2017 Department of National Defence 45 35 7 7 5 0 0 81 12 1479 2017 Canadian Forces Intelligence Command (CFINTCOM) 40 33 5 16 5 0 0 73 22 19