Sprint's Credit Dept's general phone number is 800-639-6116. They can help a LOT with credit issues during the application process, including reconsidering credit denials, failed identity quizzes (they can give you a different one) etc even if you got a letter saying you could not apply again right away. They can also save you from having to go to a dealer to show ID in many cases if you call them. In particular, reps are not supposed to ask people to go to a store with ID for the Free plan, but many do.



Other numbers that have been mentioned may be for specific issues such as lease issues etc.