If you cancel within 14 days of the start of your subscription, we will refund any payments received from you using the same method of payment that you used to purchase your subscription. You will not be entitled to a refund of your initial payment if you cancel after the first 14 days of the start of your subscription.

If you would like to cancel and it has been more than 14 days since the start of your subscription, please call Customer Services on 0800 018 5177 (free from a landline) or 020 7022 6620 (charged at your network providers standard rate). Call us Monday – Fri 8am to 7pm or at the weekends 8am to 4pm.