The Parties agree to use their best efforts for resolving all Disputes arising under or in respect of this Agreement promptly, equitably and in good faith, and further agree to provide each other with reasonable access during normal business hours to all non-privileged records, information and data pertaining to any Disputes.

18.1. Any dispute, differences or controversy of whatever nature howsoever arising under or out of or in relation to this Agreement (including its interpretation) between the Parties, and so notified in writing by either Party to the other Party (“Dispute”) shall, in the first instance be attempted to be resolved amicably in accordance with the conciliation procedure set forth in Clause18.2.

In the event of any Dispute between the Parties, either Party may call upon the other Party for amicable settlement, and upon such reference the said persons shall meet no later than 7 (seven) Business Days from the date of reference to discuss and attempt to amicably resolve the Dispute. If such meeting does not take place within 7 (seven) Business Days or Dispute is not amicably settled within 10 (ten) Business Days of the meeting or the Dispute is not resolved as evidenced by the signing of written terms of settlement within 15 (fifteen) Business Days of the notice in writing referred to in Clause 14.2 or such longer period as may be mutually agreed by the Parties, either Party may refer the Dispute to arbitration in accordance with the provision of Clause 18.3.

18.3. Arbitrationn

Any Dispute which is not resolved amicably by conciliation, as provided in Clause 18.1, shall be finally decided by reference to arbitration by a Board of Arbitrators appointed in accordance with Clause 18.3 Such arbitration shall be held in accordance with the provisions of the Arbitration and Conciliation Act, 1996.

The Parties shall mutually appoint a sole arbitrator. If the Parties fail to mutually appoint a sole arbitrator within 7 (Seven) Business Days of receipt of notice for resolution of Dispute by arbitration (“Arbitration Notice”), then each of the Party shall appoint one arbitrator and a third arbitrator shall be appointed by mutual agreement of the first two arbitrators so appointed by the Parties.]

The Arbitration Notice shall have the detail of Dispute to be resolved by the arbitration.

The venue of such Arbitration shall be city of Bangalore, India and language of Arbitration shall be English.

The arbitrators shall make a reasoned award (the “Award”). In absence of fraud any Award made in the arbitration held pursuant to this Clause 8 shall be final and binding on the Parties as from

the date it is made, and the Technology Partner and the Customer agree and undertake to carry out such Award without delay.

The Parties agree that an Award may be enforced against the either Party, as the case may be, and their respective assets wherever situated.

This Agreement and the rights and obligations of the Parties shall remain in full force and effect, pending the Award in any arbitration proceedings hereunder.

The Arbitrator(s) appointed by the Parties as provided in Clause above in this shall also provide in the Award as to who will bare the cost of arbitration.

Notwithstanding anything herein to the contrary, nothing contained in this Clause, shall prevent any Party from seeking and receiving injunctive relief or relief of specific performance or any other interim measures if and to the extent that such relief or measures are available under the Indian laws.