+ A+ Accreditation rating by the Better Business Bureau

+ Multilingual support

+ Response times within one business day

+ Staff of passionate music lovers are completely invested in providing the best possible customer experience for fans

+ A robust and flexible system allows us to personalize each response by artist and/or brand

+ Globally located customer service team ensures that we provide extended coverage and provide quick responses to fans

+ Well-drilled team quickly adapts to support a variety of promotions and campaigns