Windstream Discovers Network Upgrades Slow Subscriber Losses Windstream, like Frontier and CenturyLink, has been routinely bleeding subscribers thanks to the companies' refusal to upgrade aging DSL connections uniformly across their networks. But Windstream managed to slow these defections slightly according to the company's latest earnings, which show that the company lost just 2,200 during the first quarter. The company credited broadband upgrades at the company for the slowdown in losses, and insists that additional upgrades are waiting in the wings.

Windstream says that 28% of the company's customers are now taking speeds of 25 Mbps or greater, a percentage the company says should reach 36% by the end of this year. Broadband speeds of 25 Mbps or higher are now available to 57% of Windstream’s footprint, with 50 Mbps or higher available to over 1.3 million locations. Still, there's an awful lot of customers that can't get even get the FCC's base definition of broadband (25 Mbps), and who continue to flock to cable in order to nab faster speeds. "This progress has driven meaningful improvements in our broadband subscriber trends, with March 2018 representing the best single month of high-speed internet adds since August of 2012, over five and a half years," said Windstream CEO Tony Thomas on the company's conference call. "This positive momentum continued through April." The company revealed on the call that it had also launched fixed wireless in two exchanges recently, offering users wireless speeds up to 200 Mbps. The company did not offer any additional detail on just how widespread these deployments are. "This deployment will allow Windstream to meet CAF-II requirements in certain areas, as well as to challenge the competition with faster speeds in the marketplace," Thomas said. "This deployment will allow Windstream to meet CAF-II requirements in certain areas, as well as to challenge the competition with faster speeds in the marketplace," Thomas said.







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Most recommended from 13 comments



Simba7

I Void Warranties

join:2003-03-24

Fromberg, MT 21 recommendations Simba7 Member Obvious "Windstream Discovers Network Upgrades Slow Subscriber Losses"



No sh*t, Captain Obvious! You just NOW figured this out? No wonder the company is screwed up.

ham3843

join:2015-01-15

USA 6 recommendations ham3843 Member How does this CEO get to keep his job?? This begs the question, if even a retarded person could figure this scenario out, how does

the company CEO and other chief execs get to keep their jobs and huge salaries and perks???



Please tell me how this works..because it is glaringly obvious that ALL those folks at Windstream

should have been fired a long time ago!

Bodybagger

Premium Member

join:2010-03-30

Saint Matthews, SC 4 recommendations Bodybagger Premium Member Challenge the Competition? If Windstream had competition in some of their areas they would lose even more subs. And where they are upgrading, you better be within a mile of the remote if you want 25Mbps or higher (read as above 12Mbps if no GBOND). Let alone trying to keep this system going on copper that's been in the ground since the beginning of time. And once they do upgrade your area, don't expect to get speeds that you can actually acquire. Attainable rate on my line is much higher than what they want to offer. I've even tested before at 10Mb on single pair without the first issue and still within margins but they will not boost to 20Mb on GBOND.

Oh and even on new updated equipment, still expect the normal Windstream random outages. With no explanation or ETA for repairs.