Compared to a previous purchase from M&S this hat is slightly large but will suffice. I did not have the opportunity to try one in store. Quality is as expected, very good. Delivered in good time but although the packaging itself was suitable and undamaged, the hat appeared to have been squashed into the box with 'protective' air bags. The brim is mis-shapen but I am working on it (iron and steam). I decided against returning the hat as I envisaged a repeat, and finding one in-store was still not possible. It will be fine soon. Hats will in future be store bought and if M&S have the style I require I will not hesitate to shop there.