GURGAON: Commuters who use app-based cab services have regularly complained of myriad tricky situations. One of the most common is of a driver not showing up, forcing the passenger to cancel the booking and pay penalty. However, not only did a tweet by a Gurgaon-based commuter resolve one such issue, but also won him eight samosas as a peace offer from the cab aggregator.On October 21, marketing executive Abhishek Asthana , 28, was on his way back from Lucknow with his brother Abhimanyu. The latter booked a cab from IGI airport at around 7.30pm. The driver did not show up, forcing him to cancel the booking.“We called the driver, who said he won’t go to Gurgaon, asking us to cancel. We refused, but since he didn’t show up, eventually we had to cancel,” Abhimanyu told TOI.The aggregator levied a Rs 75 penalty on Abhimanyu, following which, Abhishek decided to take to Twitter . “Yesterday, Ola charged cancellation fee even when the driver denied duty, it’s like u ask “Samosa hai?” Shopkeeper says “No” & takes Rs 10.”The tweet went viral. On Monday, Ola replied: “Charges reversed and sorry for the trouble. Now, where do we send the samosas?”Ola also responded to Abhishek’s witticism with their own, sending him eight samosas on Wednesday, along with a hand written note: “Dear Abhishek, we heard your brother had an issue on his last trip. Please accept our apologies and do extend the same to your brother”. “They called me and asked for my address, and a representative from the firm delivered samosas,” said Abhishek.