A Customs and Border Protection (CBP) agent is accused of seeking out an undocumented Guatemalan woman in California and harassing her while her son was in custody at the migrant detention facility where he worked.

The accusation was filed in a complaint to CBP in April. The Washington Post acquired the complaint and interviewed the women, who said her 12-year-old son crossed the border into the United States on April 18 to reunite with her.

After he was taken into custody, the agent, whose name the Post did not publish, allegedly contacted the woman to tell her he was being held at a facility in Clint, Texas. The agent suggested they speak over Facebook Messenger’s video chat function, and sent her a friend request on the site, according to the complaint. Later, the agent video chatted the women, asked whether she was single and told her to watch while he masturbated, she claimed.

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The woman contacted an immigrant legal-aid hotline, which connected her to a legal group that filed the complaint to CBP officials, according to the Post.

“I felt like the world was falling on top of me,” the 48-year-old woman told the newspaper. “I felt my son is in the hands of a bad man.”

The woman’s son was transferred from Clint to the custody of the Department of Health and Human Services after she filed the complaint, and the two were reunited on June 12, the Post noted.

The boy alleged children at the facility were afraid of the agent, who would curse at them, call them ugly and say they would “regret coming to this country.” The agent also allegedly threatened to shoot the boys in the facility if they touched or looked at the girls.

The woman said she still fears retribution from the agent.

“He could come, or he could send someone else,” she said. “He’s the law, right?”

A CBP official told The Hill that the agency is aware of the complaint, but declined to comment on an ongoing investigation.

"The vast majority of CBP employees are dedicated, honest, compassionate and fair professionals," the official said. "This alleged conduct is not in line with our code of conduct and will not be tolerated.”

--Updated at 9:07 a.m.