;DHey guys, you know not everything is going to work perfectly for everyone all the time. sometimes things don't work like they should especially software. I had something happen to me with a copy for Amplitude 4 and it took forever but it wasn't the company's fault actually. there was a bug on my computer preventing certain file permissions. I not only got the software working but also fixed a major bug in my system files, that is probably what happened to you and will most likely happen the next time you buy from a another company. They didn't ask you to do anything that difficult simply open a application and copy and paste a few lines. just because your frustrated doesn't mean your in the right to dismiss a great product and company. I don't work for Arturia and don't get paid to say this. I just got the MiniLab2 and for the price and software it comes with im very pleased with the hardware and software!! I'm always spending money on new gear and plugins and seeing these two disrespectful post pissed me off enough to stand up for the guys who can't say anything in defense. I mean calling the registration process ignorant because you couldn't figure it out sounds like a personal problem and most likely a bug in your system. And Even if that's not the case hey software doesn't always work perfect everytime. your missing out on some great products from a great company that offers great prices for great gear. I can't wait to upgrade!!