Temporary suspension of acceptance of various mail items destined to the United States

We have previously announced that considerable delivery delays can be expected for mail items destined to the United States due to the significant reduction and suspension of flights caused by the novel coronavirus pandemic.

Although we have made every effort to secure speedy dispatch to the United States in cooperation with airline companies and the U.S. Postal Service, at present, we are unable to make any prospect for dispatching mail items to the United States because of the drastic decline in transportation performance due to the further significant reduction and suspension of flights.

Therefore, acceptance of various mail items destined to the United States will be temporarily suspended from April 24. For details, please see the chart below.

Subject to temporary suspension

EMS

Parcel-post items by air*

Letter-post items such as small packets and printed matter by air

*SAL mail has already been suspended.

Can be accepted

Parcel-post items by surface

Letter-post items such as letters, postcards and mail for the blind by air or surface

Letter-post items such as small packets and printed matter by surface

Considerable delivery delays are expected for mail items that can be accepted.

In addition, items which have already been accepted will be dispatched by remaining flights in order. Considering our present transportation performance, for example, it is estimated that up to four months or so will be needed for dispatching EMS. If you want items to be returned, please contact the post office where you mailed them.

We sincerely apologize for the inconvenience. It would be appreciated if you would kindly understand this situation in advance.