



We understand that for a new game of this scale you had to recruit a lot of GMs with no proof of whether they would have any understanding of the game. However, perhaps you should have given them adequate training, or at least the ability to speak English when answering English tickets. Here are a few screenshots of various gathered conversations with your GMs.



Part One

Part Two

Part Three



Different Person, similar issues





If they type outside of the scripted boxes, these GMs are proven to not be capable of speaking rudimentary English properly. Add on to that the fact that they clearly know nothing about the game they are a GM for. This is an absolute disgrace, and will cause you a lot of problems keeping subscribers if you cannot get GMs who know *** is going on, and actually... you know... talk the language for the servers they are GMs of. Dear Bioware,We understand that for a new game of this scale you had to recruit a lot of GMs with no proof of whether they would have any understanding of the game. However, perhaps you should have given them adequate training, or at least the ability to speak English when answering English tickets. Here are a few screenshots of various gathered conversations with your GMs.If they type outside of the scripted boxes, these GMs are proven to not be capable of speaking rudimentary English properly. Add on to that the fact that they clearly know nothing about the game they are a GM for. This is an absolute disgrace, and will cause you a lot of problems keeping subscribers if you cannot get GMs who know *** is going on, and actually... you know... talk the language for the servers they are GMs of. <FUSE>