"IBM had no intention of staffing the project as described," according to the lawsuit. While its salespeople were promising a thorough job, the company's Wall Street-conscious management was moving ahead with plans "to lay off thousands of U.S. employees in favor of outsourcing work to offshore contractors" or "cheaper foreign labor." Facing a new generation of tech competitors, IBM "decided that its share price needed to take precedence over customer satisfaction and proper project delivery."