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1.0 Ssemata Richard GOtv Uganda, Contacts,GoTv Uganda Customer Care Multichoice Uganda, Plot 95 Buganda Road, Kampala +256312245245 https://www.yellow.ug/img/ug/m/_1541708741-84-gotv-uganda.jpg 1 A complaint note Why is it that each time I subscribe for a monthly package u delay to update my channels ..it's now a full hour loaded on ******** nd still no channels displayed moreover I have missed news...u make everything right or else u refund me nd I throw away your decorder Reply Useful 2 Wrong 2

1.0 Sentamu Robert GOtv Uganda, Contacts,GoTv Uganda Customer Care Multichoice Uganda, Plot 95 Buganda Road, Kampala +256312245245 https://www.yellow.ug/img/ug/m/_1541708741-84-gotv-uganda.jpg 1 Reconnect my decoder Why is that everytime I pay subscription I have to call costomer care to reconnect me? Now costomer care is down yet we pay for those calls, I paid yesterday my decoder no ******** Sentamu using Airtel money by ******** up to now am off air. You either reconnect me or refund my money I buy food.

Secondly either it's Airtel money or Gotv I don't know but when we are paying you insist I should pay money ********/ not less why do you chose for me gomax or everyone having Gotv should be on max then remove goplus and go lite Reply Useful 14 Wrong 2

2.0 Rubangakene Allan GOtv Uganda, Contacts,GoTv Uganda Customer Care Multichoice Uganda, Plot 95 Buganda Road, Kampala +256312245245 https://www.yellow.ug/img/ug/m/_1541708741-84-gotv-uganda.jpg 1 Payments I'm requesting for your assistance coz for the last two days I have been trying to subscribe my TV but I have failed and I don't understand why u can't go through.Please advice me Reply Useful 1 Wrong

1.0 Steve GOtv Uganda, Contacts,GoTv Uganda Customer Care Multichoice Uganda, Plot 95 Buganda Road, Kampala +256312245245 https://www.yellow.ug/img/ug/m/_1541708741-84-gotv-uganda.jpg 1 Connection not yet effected Gotv I paid on 11th Saturday 2020. Till now you have not connected me? Help line very pathetic, 20mins no one is picking,yet am charged for nothing/no service. Please call me now 0782 ******** Reply Useful 9 Wrong 2

1.0 Cathy GOtv Uganda, Contacts,GoTv Uganda Customer Care Multichoice Uganda, Plot 95 Buganda Road, Kampala +256312245245 https://www.yellow.ug/img/ug/m/_1541708741-84-gotv-uganda.jpg 1 Reactivating package Made payment but I am not back on air. When you contact customer care, you get automated messages which eventually are not helpful! This is poor service Reply Useful 9 Wrong 2

1.0 Nyanja Ashiraf GOtv Uganda, Contacts,GoTv Uganda Customer Care Multichoice Uganda, Plot 95 Buganda Road, Kampala +256312245245 https://www.yellow.ug/img/ug/m/_1541708741-84-gotv-uganda.jpg 1 Signal Poorest signal in the region.suprinsly it comes at a time when you have just renewed the packages, please close your company if you can't value our money. Reply Useful 10 Wrong 1

2.0 2022751618 GOtv Uganda, Contacts,GoTv Uganda Customer Care Multichoice Uganda, Plot 95 Buganda Road, Kampala +256312245245 https://www.yellow.ug/img/ug/m/_1541708741-84-gotv-uganda.jpg 1 Poor Customer service It makes me sick when I get disconnected without first getting any reminder from GOTV. When I renew my subscription I never get any acknowledgement from GOTV. What type of customer service is this?????!!!! PUBLIC USER Reply by Peter Njehu 11 Feb, 2020

i want to pay my subscription from mobile money.they are asking for merchant number.what is it? Reply by Reply Useful Wrong

1.0 Alen GOtv Uganda, Contacts,GoTv Uganda Customer Care Multichoice Uganda, Plot 95 Buganda Road, Kampala +256312245245 https://www.yellow.ug/img/ug/m/_1541708741-84-gotv-uganda.jpg 1 Service improvement Hello go tv it's been three days my international channels are not working all the time network is out of service it's becoming so boring and making life so hard please improve on your serves

Reply Useful 9 Wrong 1

2.0 Kyomuhendo Dorcas GOtv Uganda, Contacts,GoTv Uganda Customer Care Multichoice Uganda, Plot 95 Buganda Road, Kampala +256312245245 https://www.yellow.ug/img/ug/m/_1541708741-84-gotv-uganda.jpg 1 Gospel channels There are few gospel channels on go tv plus yet expensive at least add a gospel music channel for religion on go to plus package a change will be highly grateful Reply Useful 4 Wrong