"The safety of our customers is our top priority. Regrettably, while in the pre-security area near the ticket counter, a JetBlue customer was bitten by a dog in the company of an unknown individual who was not a JetBlue customer. JetBlue crew members attempted to speak with and identify the handler of the animal responsible for the bite. However, the unknown individual refused to cooperate and immediately exited the terminal with the dog. The JetBlue customer received medical attention onsite. We apologize for the inconvenience and discomfort experienced by our customer. We continue to offer our support, and encourage the customer to pursue appropriate medical treatment.



Sincerely,

JetBlue Corporate Communications"