This exchange was a little different. my santa warned me that i was going to be spoiled of what i am getting for a very very good reason. He/She got a certified refurbished Razer Kraken 7.1 Chroma and told me the warranty details and return policy should anything happen to this headset since its refurbished and no one knows why it was returned in the first place. i am still very happy about it even if i was spoiled. I can't thank you enough for getting me this present.