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A man says he has been banned from every John Lewis and Waitrose in the UK - after returning 12 TV sets.

Paul Chambers, 54, says after buying and returning the equipment, he has now received a letter from the operations manager at John Lewis instructing him not to purchase any item from any John Lewis department store, John Lewis.com and Waitrose, Birmingham Live report.

Mr Chambers, who has severe epilepsy, says he has had to return all the TVs, claiming they were faulty with issues including problems with "ghosting," calibrating" and "pixelating."

The nationwide ban follows a long-running dispute which had already seen Mr Chambers banned from buying any electrical item from the Electrical Home Technology department. In a letter he received last Thursday, the store’s patience appears to have finally worn thin.

Mr Chambers said he was shocked to open the letter from John Lewis banning him from purchasing anything from the company in the future.

Mr Chambers added: "I have experienced lots of problems with the TVs. I have always bought Samsung and Panasonic makes from John Lewis.

"There have been problems with ghosting, calibrating and pixelating. I do suffer from epilepsy and I need the TV to be visually perfect.

"Every time I have taken them back the staff have been very friendly so I was shocked to receive this letter."

The letter said: "In light of your recent enquiries we now feel it necessary, and prudent, to terminate our business relationship with you. This decision applies to all John Lewis Department stores, JohnLewis.com and Waitrose. This will take immediate effect. Please advice we shall not process any orders you attempt to place by telephone or online channels.

"We have taken this decision to our firm belief that that we are unable to meet your service needs, nor do we believe our range of products will meet your expexctations.

"We would therefore ask you not to visit the Solihull store or any other John Lewis branch. if you do we shall ask you to leave immediately, we would not wish to embarrass you in this way so we would kindly ask you to comply with this request."

Mr Chambers said: "I couldn't believe it when I opened the letter. They have banned me from every John Lewis in the country and I can't buy anything off them online. The TVs were faulty so I returned them. I had all sorts of problems with them so I simply returned them. I was paying up to £900 for the TVs so they had to be right.

"My friend has let me borrow his old TV now and it has been fine. But I would have liked to have gone back to John Lewis to buy another TV in the future."

John Lewis has been contacted for a statement.