Company: Dedicated IT

Dedicated IT Posted: 07-30-2019

07-30-2019 2129 N. Congress Avenue, Florida - FL United States

As a Salesforce Developer / Business Process Architect, you will help design, develop, and implement Salesforce solutions that improve processes and wow customers – both internal and external to Dedicated IT. This is not a remote position.

This position will work closely with the CEO (who is the current Salesforce champion and product manager), and requires a strong knowledge of the Salesforce platform to deliver complete solutions on the Salesforce Sales, Service, and Community clouds.

Dedicated IT has been working for three years to replace the MSP industry standard LOB application (Connectwise) by utilizing only Salesforce. We have a workable solution to use internally (albeit with many rough edges, bugs and plenty of places to optimize business process), and would like to take it to the next level by making it clean enough to allow other MSPs to utilize our solution via the AppExchange.

Accountable For:

Full spectrum development on the Salesforce platform that follows industry best practices.

Creating technical designs based on business needs.

Proactively identifying opportunities for innovation and improvement.

Participate in application design, configuration, testing and deployment.

Providing technical assistance and end-user troubleshooting for bug fixes, enhancements, and "how-to" assistance.

Supporting integrations between various IT platforms.

Required Skills/Experience:

Experience effectively communicating with all levels of an organization.

4+ years experience in enterprise application development or equivalent.

2+ years experience with Salesforce APEX, Lightning and VisualForce.

Proven experience integrating Salesforce to third party systems via APIs.

Deep experience with Order, Contract, Service Contract, Case, Entitlement, Asset and Omnichannel objects.

Preferred Skills:

Platform developer certifications

Project management certifications

Experience as a Salesforce project lead at a service organization

Experience developing in an enterprise environment such as source code control, continuous deployment, release management

Experience transitioning from QuickBooks to Accounting Seed, or similar accounting package.

Experience launching an AppExchange app.