Outsource website live chat support operators – 24/7 customer support service

Rapid Live Chat provides 24/7 Manned live chat service – perfect, scalable professional 24/7 customer support service and virtual receptionist service for your business whatever its size and stage of development, outsource live chat services or live chat agents from Rapid live chat will lower interaction costs and increase efficiency by providing professional live assistance for customers with instant answers.

Rapid Live Chat Solutions services from Rapid IT Business Solutions is a customer support service that operates 24 hours a day, 7 days a week, 52 weeks a year.

So we’re always In, even when you’re Out

(and even when you are finally asleep!)

With an easy setup process and the option of a fixed number of chats per month or unlimited chats, Rapid Live Chat provides immediate results to help grow your business, whilst managing costs for you.

Customer support service is a key tool in promoting your online sales. The cost of retaining customers is lower compared to acquiring new ones. Customer experience management is one of the most cost-effective ways to drive up satisfaction among customers. Having loyal customers can be attributed to a live chat operators service which will boost your sales, lower costs related to consumer awareness and cause your customers to recommend their friends to buy from you don’t mistake loyalty with convenience. Customers may buy from you because your product is either cheaper or they are used to the products, therefore, having a live chat operator service or telephone answering service is important as it will create committed customers who are both loyal and passionate about your services. Indeed, outsource customer support or manned live chat is very effective in the delivery of this goal.

Nowadays, having dedicated customer support 24/7 is very important for any business to excel and to retain a good relationship with customers. Having professional live chat support on our website will benefit the business and increase a loyal customer base.

Outsource customer support is the best option for any small/ medium / large business type if they are tight on budget. Rapid live chat provides outsource website chat support services to the companies and businesses and with a manned 24/7 support.

Benefits of hiring managed live chat answering or chat support agents

Outsource website chat support or managed live chat will decrease strain on the budget

If you are a business tight on budget but don’t want to compromise on customer satisfaction, you should think about outsourcing the chat support or appointment booking service. Outsourcing is less expensive than setting up a customer care center with professional employees. This reduces the expense of recruiting and training the employees for the customer’s needs.

Increase in sales

If any customers are hanging on the website for some time and have a few questions in their mind, they can clear them quickly and take a decision on the product then and there. This improves sales. Sometimes, customers might not be interested to come back to the site to clarify their doubts and purchase the product.

Scalable professional chat support services

When the business is in the initial stages, there might be less need for chat support but when the business grows gradually, the customer support model should be scalable. You need to hire live chat agents or outsourcing the chat support to a professional company like Rapid live chat will help in future if the service must be upgraded or scaled to a large number of customers.

24/7 support

Since many companies offer services globally, it is difficult to cater to the needs of customers all the time. When you have customers from other countries and continents, a dedicated 24×7 chat agents are best to answer queries in different time zones.

Thus, outsource customer support helps in improving online sales by adding new customers and retaining the existing customers.

Live Chat Support Process Outsourcing & 24/7 live chat monitoring company:

Communicating with your customer 24/7 might be challenging especially with the busy schedules. With live chat outsourcing, you are sure to attend to every customer query. We can do this for you at a cost-friendly basis and seamless solution for live chat monitoring. With the option of a fixed number of calls per month or unlimited chats Rapid Solutions help you to grow financially while reducing the cost of customer awareness.

We provide your business with chat support process outsourcing. Our company discharge its services in a cost-effective way. We ensure we don’t infringe on your budget. With the massive digital migration organizations are encouraged to invest on online sales. We are here to boost your online sales by monitored live chat while minimizing the cost. With the instant monitored live chat support that we provide you will get more customers referred to your website. We clear any doubt that the customers might be having hence encouraging them to buy your products. They will feel valued and they won’t hesitate to refer their friends to your website.