a) Bantahan



The SPR representative that spoke to SAYS said that the most common reason for this is caused by bantahan (objection). Bantahan is a process that allows a registered voter to challenge another individual's entry into the electoral roll. The bantahan can be made using the Borang C and a payment of RM10 for each voter's registration you challenge. A person is only allowed to make 10 bantahan.



If someone files a bantahan against your registration, you will receive a formal letter from SPR that asks you to attend a public inquiry according to the date and time specified. The letter will also include 'Borang D' that will state the reason behind the bantahan.



The SPR representative said that most often, the reason provided for the bantahan are alleged discrepancies in personal details such as name, IC number and/or a person's address.



She also mentioned that if a person were to ignore the letter upon registering and not show up for the public inquiry and follow through, their names will not be included in the record. There is also a chance of the letter not reaching the intended person due to multiple reasons including human errors (lost in the mail, etc.)



b) Human error



Not putting aside the fact that the registration process is still done manually, the SPR representative said that she wouldn't exclude human error as one of the possible reason on why some people may find their information missing from the electoral roll.



"You may have registered, there might have been some issues in between and that could have led to this problem. While we are always doing our best to avoid this problem, there are times when this can happen. Human error is a very real thing and we are working on ensuring that it doesn't happen," she explained.