Poor build quality..not fully supported by. warranty

The rubber grips started to peel off in the space of around 4 or 5 months. Unable to stick back down as the rubber had kind of stretched. Complained to Microsoft whilst it was still under warranty but they didn't want to know. They said the grips weren't covered by the warranty! Which is pretty ridiculous as they're integral to the controller. If you're in the UK and this happens to you don't waste your time with Microsoft's warranty support, if it's less than 12months old.. take it directly back to the shop from where you purchased it and demand a repair, replacement or refund under your statutory rights. It'd probably be possible to even do this for sometime after 12 months due to the 'fit for purpose' rules. There's plenty of evidence online to back up a claim that Microsoft has manufactured a device with an inherent problem and have chosen to ignore it and offered no reasonable line of recourse to fix this problem.