Comcast customer service just keeps circling the drain. Last month came the news that an employee had renamed a customer "Asshole Brown" in the computer system. Now comes another PR disaster: A different employee renamed a different customer "Super Bitch."

Mary Bauer reportedly called Comcast a few times about cable reception issues. To finally get things working right required speaking to 39 Comcast technicians. Then she stopped getting bills. Well, for a while. She finally started getting them again, finding that Comcast had decided Mary Bauer wasn't that great a name and changing it to "Super Bitch" instead.

http://i.imgur.com/BbzsvH4.png

'Super Bitch' is yet another Comcast PR disaster

Bauer claims she may have gotten a little irritated at times, but that she was never overly rude and never berated customer service over her missing paper bills, and continued to pay for her service. Even if she had, that wouldn't excuse yet another Comcast disasterpiece.

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Source: The Verge

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