On Wednesday, February 11th, the Lab published a brief blog post seeking help from users in helping to pin-down issues related to inventory loss.

The post reads in full:

As we continue to improve Second Life, we’re looking into the issue of inventory loss. If you have experienced some form of inventory loss in the past 12 months – whether partial (such as a single object or subfolder), or full – please take a moment to share your answers via this quick survey.

Your answers will help provide our engineering team with information that will assist them as they make improvements to Second Life.

We greatly appreciate your time and want to thank you for responding to the survey.

The link will take respondents to a set of 7 questions covering when and how they might have suffered the loss of one or more items from their inventory, the kind of loss experienced (from single item through to their entire inventory, or the loss of a specific folder or items across multiple folders, etc.), details on their preferred viewer, etc.

These are then followed by an opportunity for users to supply any additional information related to their experiences with inventory they feel might be useful to the Lab, and an optional section which can be completed if users have no objection to the Lab contacting them for further information.

If you have suffered from inventory loss over the course of the last year, please do consider completing the survey.

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