Standard Fare CharlieCard

We can transfer any remaining balance on an expired CharlieCard to a new one. Visit the CharlieCard Store in Downtown Crossing. Or, mail your expired card to the MBTA Revenue Department—you’ll receive your new CharlieCard in 7 – 10 business days.



MBTA Revenue Department

10 Park Plaza

Room 4730

Boston, MA 02116

Senior or TAP CharlieCard

To renew your Senior or TAP CharlieCard, you may need to reapply. Call 617-222-3200 for more information.

You can also visit the CharlieCard Store. After you apply, you’ll get a 30-day reduced fare CharlieTicket while your new pass is sent to you.

Or, mail your expired CharlieCard to the store, and your new card will be mailed within 7 – 10 business days.

MBTA CharlieCard Store

7 Chauncy Street

Boston, MA 02111

Corporate, Semester, or Student CharlieCard

Contact your program administrator for a new card.