White House Chief of Staff John Kelly speaks to the media during the daily briefing in the Brady Press Briefing Room of the White House on Oct. 19. | Pablo Martinez Monsivais/AP Photo Full text: John Kelly’s remarks on Trump’s phone call to military widow

Chief of staff John Kelly's remarks on President Donald Trump's conversation with the widow of Army Sgt. La David T. Johnson, delivered Thursday at the White House during the daily press briefing.

SARAH HUCKABEE SANDERS: On a more serious note, we've had a lot of questions come in, and I certainly addressed quite a few of them yesterday, and thought today it might be more appropriate to have the Chief of Staff address some of those questions specific to outreach to Gold Star families. He'll address questions on that topic, and if you have other questions throughout the day, the press staff will be here and happy to answer those after the briefing later this afternoon.


Thanks, guys.

GENERAL JOHN KELLY: Well, thanks a lot. And it is a more serious note, so I just wanted to perhaps make more of a statement than an -- give more of an explanation in what amounts to be a traditional press interaction.

Most Americans don't know what happens when we lose one of soldiers, sailors, airmen, Marines, our Coast Guardsmen in combat. So let me tell you what happens:

Their buddies wrap them up in whatever passes as a shroud, puts them on a helicopter as a routine, and sends them home. Their first stop along the way is when they're packed in ice, typically at the airhead. And then they're flown to, usually, Europe where they're then packed in ice again and flown to Dover Air Force Base, where Dover takes care of the remains, embalms them, meticulously dresses them in their uniform with the medals that they've earned, the emblems of their service, and then puts them on another airplane linked up with a casualty officer escort that takes them home.

A very, very good movie to watch, if you haven't ever seen it, is "Taking Chance," where this is done in a movie -- HBO setting. Chance Phelps was killed under my command right next to me, and it's worth seeing that if you've never seen it.

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So that's the process. While that's happening, a casualty officer typically goes to the home very early in the morning and waits for the first lights to come on. And then he knocks on the door; typically a mom and dad will answer, a wife. And if there is a wife, this is happening in two different places; if the parents are divorced, three different places. And the casualty officer proceeds to break the heart of a family member and stays with that family until -- well, for a long, long time, even after the internment. So that's what happens.

Are these young men and women? They are the best 1 percent this country produces. Most of you, as Americans, don't know them. Many of you don't know anyone who knows any one of them. But they are the very best this country produces, and they volunteer to protect our country when there's nothing in our country anymore that seems to suggest that selfless service to the nation is not only appropriate, but required. But that's all right.

Who writes letters to the families? Typically, the company commander -- in my case, as a Marine -- the company commander, battalion commander, regimental commander, division commander, Secretary of Defense, typically the service chief, commandant of the Marine Corps, and the President typically writes a letter.

Typically, the only phone calls a family receives are the most important phone calls they could imagine, and that is from their buddies. In my case, hours after my son was killed, his friends were calling us from Afghanistan, telling us what a great guy he was. Those are the only phone calls that really mattered.

And yeah, the letters count, to a degree, but there's not much that really can take the edge off what a family member is going through.

So some Presidents have elected to call. All Presidents, I believe, have elected to send letters. If you elect to call a family like this, it is about the most difficult thing you could imagine. There's no perfect way to make that phone call.

When I took this job and talked to President Trump about how to do it, my first recommendation was he not do it because it's not the phone call that parents, family members are looking forward to. It's nice to do, in my opinion, in any event.

He asked me about previous Presidents, and I said, I can tell you that President Obama, who was my Commander-in-Chief when I was on active duty, did not call my family. That was not a criticism. That was just to simply say, I don't believe President Obama called. That's not a negative thing. I don't believe President Bush called in all cases. I don't believe any President, particularly when the casualty rates are very, very high -- that Presidents call. But I believe they all write.

So when I gave that explanation to our President three days ago, he elected to make phone calls in the cases of four young men who we lost in Niger at the earlier part of this month. But then he said, how do you make these calls? If you're not in the family, if you've never worn the uniform, if you've never been in combat, you can't even imagine how to make that call. I think he very bravely does make those calls.

The call in question that he made yesterday -- or day before yesterday now -- were to four family members, the four fallen. And remember, there's a next-of-kin designated by the individual. If he's married, that's typically the spouse. If he's not married, that's typically the parents unless the parents are divorced, and then he selects one of them. If he didn't get along with his parents, he’ll select a sibling. But the point is, the phone call is made to the next-of-kin only if the next-of-kin agrees to take the phone call. Sometimes they don't.

So a pre-call is made: The President of the United States or the commandant of the Marine Corps, or someone would like to call, will you accept the call? And typically, they all accept the call.

So he called four people the other day and expressed his condolences in the best way that he could. And he said to me, what do I say? I said to him, sir, there's nothing you can do to lighten the burden on these families.

Well, let me tell you what I told him. Let me tell you what my best friend, Joe Dunford, told me -- because he was my casualty officer. He said, Kel, he was doing exactly what he wanted to do when he was killed. He knew what he was getting into by joining that 1 percent. He knew what the possibilities were because we're at war. And when he died, in the four cases we're talking about, Niger, and my son's case in Afghanistan -- when he died, he was surrounded by the best men on this Earth: his friends.

That's what the President tried to say to four families the other day. I was stunned when I came to work yesterday morning, and broken-hearted at what I saw a member of Congress doing. A member of Congress who listened in on a phone call from the President of the United States to a young wife, and in his way tried to express that opinion -- that he's a brave man, a fallen hero, he knew what he was getting himself into because he enlisted. There's no reason to enlist; he enlisted. And he was where he wanted to be, exactly where he wanted to be, with exactly the people he wanted to be with when his life was taken.

Kelly: I'm 'stunned' Rep. Fredrica Wilson listened to Trump's call to soldier's widow

That was the message. That was the message that was transmitted.

It stuns me that a member of Congress would have listened in on that conversation. Absolutely stuns me. And I thought at least that was sacred. You know, when I was a kid growing up, a lot of things were sacred in our country. Women were sacred, looked upon with great honor. That's obviously not the case anymore as we see from recent cases. Life -- the dignity of life -- is sacred. That's gone. Religion, that seems to be gone as well.

Gold Star families, I think that left in the convention over the summer. But I just thought -- the selfless devotion that brings a man or woman to die on the battlefield, I just thought that that might be sacred.

And when I listened to this woman and what she was saying, and what she was doing on TV, the only thing I could do to collect my thoughts was to go and walk among the finest men and women on this Earth. And you can always find them because they're in Arlington National Cemetery. I went over there for an hour-and-a-half, walked among the stones, some of whom I put there because they were doing what I told them to do when they were killed.

I'll end with this: In October -- April, rather, of 2015, I was still on active duty, and I went to the dedication of the new FBI field office in Miami. And it was dedicated to two men who were killed in a firefight in Miami against drug traffickers in 1986 -- a guy by the name of Grogan and Duke. Grogan almost retired, 53 years old; Duke, I think less than a year on the job. Anyways, they got in a gunfight and they were killed. Three other FBI agents were there, were wounded, and now retired. So we go down -- Jim Comey gave an absolutely brilliant memorial speech to those fallen men and to all of the men and women of the FBI who serve our country so well, and law enforcement so well.

There were family members there. Some of the children that were there were three or four years old when their dads were killed on that street in Miami-Dade. Three of the men that survived the fight were there, and gave a rendition of how brave those men were and how they gave their lives.

And a congresswoman stood up, and in the long tradition of empty barrels making the most noise, stood up there and all of that and talked about how she was instrumental in getting the funding for that building, and how she took care of her constituents because she got the money, and she just called up President Obama, and on that phone call he gave the money -- the $20 million -- to build the building. And she sat down, and we were stunned. Stunned that she had done it. Even for someone that is that empty a barrel, we were stunned.

But, you know, none of us went to the press and criticized. None of us stood up and were appalled. We just said, okay, fine.

So I still hope, as you write your stories, and I appeal to America, that let's not let this maybe last thing that's held sacred in our society -- a young man, young woman going out and giving his or her life for our country -- let's try to somehow keep that sacred. But it eroded a great deal yesterday by the selfish behavior of a member of Congress.

So I'm willing to take a question or two on this topic. Let me ask you this: Is anyone here a Gold Star parent or sibling? Does anyone here know a Gold Star parent or sibling?

Okay, you get the question.

REPORTER: Well, thank you, General Kelly. First of all, we have a great deal of respect -- Semper Fi -- for everything that you've ever done. But if we could take this a bit further. Why were they in Niger? We were told they weren't in armored vehicles and there was no air cover. So what are the specifics about this particular incident? And why were we there? And why are we there?

KELLY: Well, I would start by saying there is an investigation. Let me back up and say, the fact of the matter is, young men and women that wear our uniform are deployed around the world and there are tens of thousands, near the DMZ in North Korea [sic], in Okinawa, waiting to go -- in South Korea -- in Okinawa, ready to go. All over the United States, training, ready to go. They're all over Latin America. Down there, they do mostly drug and addiction, working with our partners -- our great partners -- the Colombians, the Central Americans, the Mexicans.

You know, there's thousands. My own son, right now, back in the fight for his fifth tour against ISIS. There's thousands of them in Europe acting as a deterrent. And they're throughout Africa. And they're doing the nation's work there, and not making a lot of money, by the way, doing it. They love what they do.

So why were they there? They're there working with partners, local -- all across Africa -- in this case, Niger -- working with partners, teaching them how to be better soldiers; teaching them how to respect human rights; teaching them how to fight ISIS so that we don't have to send our soldiers and Marines there in their thousands. That's what they were doing there.

Now, there is an investigation. There's always an -- unless it's a very, very conventional death in a conventional war, there's always an investigation. Of course, that operation is conducted by AFRICOM that, of course, works directly for the Secretary of Defense.

There is a -- and I talked to Jim Mattis this morning. I think he made statements this afternoon. There's an investigation ongoing. An investigation doesn't mean anything was wrong. An investigation doesn't mean people's heads are going to roll. The fact is they need to find out what happened and why it happened.

But at the end of the day, ladies and gentlemen, you have to understand that these young people -- sometimes old guys -- put on the uniform, go to where we send them to protect our country. Sometimes they go in large numbers to invade Iraq and invade Afghanistan. Sometimes they're working in small units, working with our partners in Africa, Asia, Latin America, helping them be better.

But at the end of the day, they're helping those partners be better at fighting ISIS in North Africa to protect our country so that we don't have to send large numbers of troops.

Any other -- someone who knows a Gold Star fallen person.

John?

REPORTER: General, thank you for being here today and thank you for your service and for your family's sacrifice. There has been some talk about the timetable of the release of the statement about the -- I think at that point it was three soldiers who were killed in Niger. Can you walk us through the timetable of the release of that information? And what part did the fact that a beacon was pinging during that time have to do with the release of the statement? And were you concerned that divulging information early might jeopardize the soldiers' attempt to be (inaudible)?

KELLY: First of all, that's a -- you know, we are at the highest level of the U.S. government. The people that will answer those questions will be the people at the other end of the military pyramid.

I'm sure the Special Forces group is conducting it. I know they're conducting an investigation. That investigation, of course, under the auspices of AFRICOM, ultimately will go to the Pentagon. I've read the same stories you have. I actually know a lot more than I'm letting on, but I'm not going to tell you.

There is an investigation being done. But as I say, the men and women of our country that are serving all around the world -- I mean, what the hell is my son doing back in the fight? He's back in the fight because -- working with Iraqi soldiers who are infinitely better than they were a few years ago to take ISIS on directly so that we don't have to do it. Small numbers of Marines where he is working alongside those guys. That's why they're out there, whether it's Niger, Iraq, or whatever. We don't want to send tens of thousands of American soldiers and Marines, in particular, to go fight.

I'll take one more, but it's got to be from someone who knows -- all right.

REPORTER: General, when you talk about Niger, sir, what does your intelligence tell you about the Russian connection with them? And the stories that are coming out now, they're --

KELLY: I have no knowledge of any Russian connection, but I was not, in my position, to know that. That's a question for NORTHCOM or for -- not NORTHCOM -- for AFRICOM or DOD.

Thanks very much, everybody.

As I walk off the stage, understand there's tens of thousands of American kids, mostly, doing their nation's bidding all around the world. They don't have to be in uniform. You know, when I was a kid, every man in my life was a veteran -- World War II, Korea, and there was the draft. These young people today, they don't do it for any other reason than their selfless -- sense of selfless devotion to this great nation.

We don't look down upon those of you who that haven't served. In fact, in a way we're a little bit sorry because you'll have never have experienced the wonderful joy you get in your heart when you do the kinds of things our service men and women do -- not for any other reason than they love this country. So just think of that.

And I do appreciate your time. Take care.