"From day one, after I moved here from Chicago [in 1993] I was told that this is the place to go," the audio engineer from Timonium said. "It's the only place to get some of this stuff, like grill speaker cloth from the 60s. And some of the stuff I've gotten here, I know it's more expensive than getting it on the Internet. But these guys talk to you, give you tips, kind of like a local hardware store. Some of the things I could get from the big-box stores, but I like the customer service here. It's a lost art."