Best Friends Pet Care offers peace of mind to Walt Disney World Resort Guests traveling with pets. Only service animals are permitted in theme parks, Disney Springs, water parks or on Disney Transportation. For a limited time, pet dogs may visit Disney Resort hotels as part of the dog-friendly pilot program described below.

Best Friends Pet Care includes:

17,000 square feet of air-conditioned indoor space

10,000 square feet of covered outdoor runs and play areas

A 25,000 square-foot dog park

The staff is comprised of 75 highly trained pet care providers, who are all animal lovers, first and foremost.

Hours

Best Friends Pet Care is open an hour before the theme parks open until one hour after closing.

Dog-Friendly Disney Resort Hotel Pilot Program

As part of an ongoing pilot program, 4 of our Disney Resort hotels have designated dog-friendly accommodations, including:

These rooms have easy access to outdoor walkways for exercise and to green spaces with pet relief areas. Upon arrival, dogs and their owners will be greeted with a complimentary Pluto’s Welcome Kit.

At this time, dogs are the only pets allowed, with a maximum of 2 permitted per Guest room. Dogs are expected to be well-behaved, leashed in public areas and properly vaccinated.

While certain floors or sections of these Disney Resort hotels are designated as dog-friendly, the majority of areas remain canine-free to protect Guests with allergies. Other than service animals, dogs are not permitted in theme parks, water parks or common areas such as restaurants, pools and recreational spaces.

For more information, call (407) 934-7639. Guests under 18 years of age must have parent or guardian permission to call.