And no, do not bother to tell me to e-mail support because depending on who you are or what you are asking about that is a black hole that no e-mail escapes back out of save the initial auto-response. The only time I have ever gotten a response was when I had an issue to clarify before giving them money. For example I am on week 5 in trying to get a clarification on an e-mail they initiated to me. As just the latest example. But I am sure the recent e-mail delays are the cause for all 5 weeks.

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