A horse rider wouldn't take 'neigh' for an answer when staff at a McDonald's banned her from using the drive-thru while in the saddle.

The woman and her daughter were left with long faces are being told to tie up their horses by managers at the branch of the fast-food chain, at Fountain Place on Bury New Road, Whitefield, instead of using the collection service aimed at motorists.

But instead, the woman was caught on CCTV helping her daughter get her pony INSIDE the McDonald's, with the animal then going to the toilet on the floor.

Police were called and the woman was handed a fixed penalty notice fine for 'causing alarm and distress' to customers trying to eat their lunch.

(Image: @hollysinar on Twitter)

The fast-food chain do not allow horse riders to use the drive-thru in the saddle due to health and safety reasons.

The policy was introduced over fears that safety of staff and customers could be put at risk if a horse is spooked by a car.

A statement posted by Greater Manchester Police's Whitefield branch on its Facebook page said: "On Saturday, July 20, police from Whitefield received a call from McDonald's on Fountain Place regarding a woman on horse using the drive thru.

"The staff refused to serve the women due to company policy. The women then took the horse into the restaurant who ended up doing his business on the floor.

"The sight and smell of this caused obvious distress and upset to customers trying to eat, as well as staff members.

"Officers arrived at the location and woman was issued a Fixed Penalty notice for causing alarm & distress to other customers and staff."

A spokesman for McDonald's confirmed the incident.

If you know the horse rider contact the MEN newsdesk on 0161-211-2468.