Now, running a bare-bones version of his empire, Mr. Stone said he is determined to see glimpses of humanity in the crisis. He said he was enjoying spending more time with his family and had been touched by the gratitude of his customers who continue to patronize the newly contact-free locations.

“We wanted to make sure we could still provide an escape for our locals. If they’re stuck in their apartment all day, they’re going to deteriorate mentally,” he said. “We wanted to demonstrate that we were still remaining optimistic and positive that we will get through this.”

Sunday

6:30 a.m. Woke up to the piercing cries of my kids. I grab Arabella, my 2.5-year-old, to play in 8-month-old Oliver’s room, change nappies and share some laughs. Despite the most challenging month in my professional career, a silver lining has been spending considerably more time at home after 100 nights away in the last year.

7:15 a.m. Call my brother, Andy, our vice president of marketing, to check in on him and discuss our new initiatives for curbside pickup and delivery. Sales were in line with our budget — albeit only 15 percent of normal revenue. We have issues with staff in New York commuting via the subway, so we discuss the feasibility of using a ride-share service.

8:35 a.m. Talk with David Cook, our vice president of supply chain and wholesale, about a termination meeting he’s just come from. The gentleman terminated was a much-loved person and had built our wholesale business dramatically. However, with no end in sight for the pandemic, his business is one that will have almost no revenue during this period. It’s a shame that we have to make such hard decisions, including terminating talent, in order to ensure we have the best chance of reopening.