Shoebuy is the online shopping destination for women, men and kids - making it easy, fun and affordable to find the shoes you love. We offer free shipping with no minimum, anytime, anywhere. You can find more than 1 million styles from over 800 of the best brands - on any budget. It's shoe shopping made easy.

Contact Information

Hours: Mon to Fri 8AM-12AM, Sat to Sun 8AM-11PM (EST)

Customer Service

For customer service inquiries or to initiate a return, please contact Shoebuy at service@shoes.com.

Return Policy

You can initiate a return for new and unopened items within 60 days of delivery for a refund. To qualify for a refund, items must be in new and unused condition with all original materials and/or accessories. If a return is not received at our processing facility within 30 days, it may be subject to a partial refund. You will be responsible for return shipping costs. However, if the return is a result of a fulfillment error, product defect, or damage incurred during shipping, we will refund the full cost of the merchandise. We will provide a pre-paid return shipping label for Non-Buyer's Remorse returns. All returns are subject to inspection, and if found not to be an error on our part, the return shipping costs will be withheld from your refund.