Hi everyone -

If you’ve purchased a Tablo DUAL LITE, there is a maintenance firmware release now available for your unit.

This corrects issues related to the Cloud DVR beta that were present in the software loaded on the very first batch of Tablo DUAL LITE units that could result in a poor experience.

If you ran into problems with your new Tablo, we apologize and hope you can now begin to enjoy your Tablo experience.

Subsequent Tablo DUAL LITE units will be shipped with this updated firmware load, but ALL units despite their manufacturing date will have access to this update.

Release notes for 2.2.19 – Maintenance Release (for Tablo DUAL LITE ONLY)

This is a critical maintenance release for Tablo DUAL LITE. Please process this update immediately.

• Corrects issue with DUAL LITE external hard drive formatting

• Corrects issue with DUAL LITE live TV playback failed after extended time

• Corrects issue where factory resetting DUAL LITE could cause subsequent connection errors

• Corrects issue with DUAL LITE where playback errors could occur on non-cloud recordings

NOTE: Post-upgrade database processes (if needed) may take several minutes to complete. During this time the LED will be blinking. Do not power down the Tablo until the LED is solid again.

If you need assistance processing the firmware update, instructions can be found here: https://support.tablotv.com/hc/en-us/articles/201457889?flash_digest=f746953a5533809994c432631e55895b7f8dac24

If you have any questions or concerns, please don’t hesitate to reach out to our support team directly.