Sony's security problems continue to mount, as Sony Online Entertainment reveals that the personal information of 24.6 million SOE accounts and more than 12,700 credit card numbers may have been compromised in the massive attack that brought down the PlayStation Network late last month.


According to a Sony Online Entertainment statement, the company believes the data theft took place between April 16 and 17, which is around the same time as the cyber attacks that compromised the PlayStation Network. This particular data theft was discovered early this morning during Sony Corporation and Sony Computer Entertainment's investigation into the PlayStation Network attack.



Attempting to visit the home pages for popular games like Free Realms, DC Universe Online, and massively-multiplayer online role-playing game granddaddy EverQuest continues to result in the following down for maintenance message:

We have had to take the SOE service down temporarily. In the course of our investigation into the intrusion into our systems we have discovered an issue that warrants enough concern for us to take the service down effective immediately. We will provide an update later today (Monday).


According to Sony Online Entertainment, user information that has been compromised includes names, addresses, email addresses, birthdates, gender, login names, and passwords.

The credit card data stolen, however, comes from an outdated database from 2007. That database contained 12,700 non-U.S. credit or debit card numbers and expiration dates, along with the direct debit information for 10,700 customers in Austria, Germany, Netherlands and Spain.

G/O Media may get a commission Subscribe and Get Your First Bag Free Promo Code AtlasCoffeeDay20

SOE will be offering subscribers to its massively-multiplayer online games a free 30-day subscription, as well as compensation for each additional day the services are down. It's also working on a "make good" for players of its PlayStation 3 MMOs Free Realms and DC Universe Online.

Update: Sony Online Entertainment has issued a notification assuring customers that current credit card information has not been compromised. "There is no evidence that our main credit card database was compromised. It is in a completely separate and secured environment."



While the financial ramifications of the PlayStation Network's "external intrustion" on Sony, PlayStation developers and consumers likely won't be known for many moons, a data-security research firm and the mathematicians at Forbes have put a worst-case scenario price tag on the breach: More »


A security breach in the Playstation Network by still unidentified hackers resulted in stolen personal information, Sony confirmed today.

Sony says while personal information was likely stolen they don't believe credit card numbers were and that they hope to have the Playstation Network service... More »



The Federal Bureau of Investigations today confirmed to Kotaku that it is looking into the security breach that brought the Playstation Network down and exposed millions of users' personal data to cybercriminals.

The FBI is joined by nearly two dozen state attorneys general and possibly the Federal... More »



It's a good thing Sony warned people to be vigilant about their credit cards, because as part of the company's Tokyo press conference yesterday PlayStation boss Kaz Hirai said that up to ten million customer's account details could have been compromised.

That's not the personal details on their PSN... More »