yes, this is a character from the Visual Novel Katawa Shoujo! it's about this boy who develops a heart condition so he goes to a handicapped school, and this particular character suffered a very nasty burn, so she got scarring from it. there's a character who's blind, another with a prosthetic leg, one without arms. it's a dating sim where the guy main character can date one of the girls in his class. it's pretty old by now and I played it forever ago, but it's really nice and really tugs at the heartstrings.