Thank you for playing "Fate/Grand Order."

The following is a message from the administrative team.

The unscheduled maintenance for "Fate/Grand Order" has been completed as of the time listed below.

[Added on 2017-12-20 11:00 UTC]

Current status:

The estimated ending time of the unscheduled maintenance required to investigate and solve ongoing issues has been added below.

We apologize for the inconvenience.

Maintenance is scheduled to end at 11:30 UTC.

As further fixes will be necessary for the affected accounts, certain users will be unable to access the game even after the end of maintenance.

We appreciate your patience as we work to restore the affected data.

Please note that server traffic is likely to be quite high during the period immediately after the maintenance.

If you have trouble connecting to the game, we ask that you please try again later. We apologize for the inconvenience.

[Added on 2017-12-20 09:00 UTC]

Current status:

The unscheduled maintenance beginning at 12-20 0:37 UTC is still ongoing. We are currently investigating the extent of users affected by the issues in question.

We will have another update about the current status of the investigation by 12-20 11:00 UTC.

Again, we sincerely apologize for the inconvenience.

[Added on 2017-12-20 06:00 UTC]

Current status:

As more time will be necessary for investigation of the current problems, the unscheduled maintenance beginning at 12-20 0:37 UTC will continue.

We will have another update about the current status of the investigation by 12-20 09:00 UTC.

Again, we sincerely apologize for the inconvenience.

[Added on 2017-12-20 03:30 UTC]

Problems being investigated:

Craft Essences may not be displayed for some users.

Current status:

An unscheduled maintenance is underway to investigate and solve this problem.

We will inform you of the estimated time of maintenance as soon as it is determined.

Again, we sincerely apologize for the inconvenience.

We request your patience while we investigate the situation.

We will have more information for you regarding the current status of the investigation by 12-20 6:00 UTC.

[posted 2017-12-20 02:00 UTC]

We will be conducting an unscheduled maintenance on "Fate/Grand Order" during the period specified below.

- Date & Time (Added on 2017-12-20 11:00 UTC)

2017-12-20 00:37 - 2017-12-20 11:30 UTC

Contents:

Response to an application server malfunction.

As an apology for the above unscheduled maintenance, we will be distributing the following items to all users.

Applies to:

All users playing "Fate/Grand Order" as of 2017-12-20 00:37 UTC

Details:

- Saint Quartz x11

- Golden Fruit x11

Distribution Method:

Present Box

Distribution Period:

2017-12-21 04:00 - 2018-05-31 23:59 UTC

We sincerely apologize for the inconvenience.

Thank you for your understanding.