In the shadow of St James's Palace is the workshop of shoemakers John Lobb. Since the mid-19th century, they have handcrafted shoes for gentlemen and boast royal warrants from both the Duke of Edinburgh and the Prince of Wales. It's a rare heritage company still run by the original family and this film follows a day in the life of the shoemakers, who use methods that have barely changed since the company was founded. From pencilled outlines on brown paper to the cutting and stitching of leather, heels hammered on soles to the final polishing, the film follows the meticulous craft process and hears from the shoemakers themselves, many of whom have spent decades working for the company.

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