







"A society of people who are responsible for their own health and able to gather or grow their own medicines is a hard society to rule." --from This Is Anarcho-Herbalism



All text on this site copyrighted Harold A. Roth, 2001. No reproduction in whole or in part without permission.

Payment

For US orders

Online: You can pay by credit card or Paypal online. The server where you enter your credit card info is secure. I no longer accept orders by phone. It just got too crazy.. Top



For international orders:

Online: Yes, I do ship internationally, with a choice of priority mail (which involves some tracking) or air mail (no tracking information, although I do obtain proof of mailing). You can use a credit card or Paypal with our shopping cart. No sales to ISRAEL (due to customs seizures), Indonesia, Jamaica, Haiti, Malaysia, Nigeria, Yemen, Poland, South Africa, or "West Africa." No shipping to freight forwarders, period. Seed orders to Australia and NZ are usually seized by your customs department, so don't waste your money; in contrast, other items seem to get through fine..

Canceling an order: Please notify me by email or phone to cancel an order. If it has already been mailed out, it cannot be canceled. Top

Shipping

Domestic Shipping: Order go out in a couple of weeks, but if you need an order sooner, call us at (607)737-9250 or email me to let us know. All domestic orders go by priority mail, which includes tracking and a delivery confirmation. Seed shipping is a flat rate, whether you buy one pack of seeds or one hundre. Shipping prices include the cost of the packaging materials and an hourly wage for the worker. I have worked hard to ensure that I use biodegradable materials as much as possible. Mailing boxes are postal priority mail or plain cardboard; the return address is mandatory for the post office but only reads "Alchemy Works" and street address. Top

International shipping: Orders go by Air Mail (Global Priority Mail is no longer feasible for inexpensive items like seeds, as it starts at $11.00 now!). You can elect to have your order go priority mail international, and if I am able to, I will bump it up to Express if it is the same price (sometimes it is). There is no tracking available on international orders that are not sent by priority or express mail. I am sorry, but I can't refund your money if your order is lost or seized or even if it is returned to me by your Customs department, since by that time, it has usually sat around in a warehouse for a month and is no longer in saleable condition. A Customs form is on the package (which reads "horticultural seeds" for seed orders, "potpourri ingredients" for other items). Please note that orders shipped to Australia and New Zealand are highly subject to seizure, and there are no refunds for customs seizures. A few years ago, a large seed order was seized by Canadian Customs for not having a phytosanitary certificate, but that is not the norm, although it does typically take 2 weeks for an order to make it through Canadian Customs, especially out west. Also, Canada prohibits the sale of a number of different dried herbs that are legal to buy and sell in the US. In some countries, like the UK & Canada, you have a pay a duty on imported goods; I usually indicate a value of $3.00 for all international purchases unless insurance is required, in which case the actual retail cost is indicated. Because of problems with credit card fraud and/or unreliable postal systems, I can't ship to Israel, Indonesia, Jamaica, Malaysia, Haiti, Nigeria, South Africa, or "West Africa." Top

Other Info

Back Orders: If I am out of an item, you will not be charged for it, and it will not be sent later (backordered) unless you agree beforehand. I try to keep up with what is out of stock and delete the purchase button when I am out of something, but I also now notify people when something comes in that they want if they let me know. You'll see "click here to be notified" on those web pages. Top

Refund & Return Policy: If anything you buy from Alchemy Works is problematic, let me know by email or by calling me at (607)737-9250, 10-6 pm ET M-F (closed weekends), and we will work things out. I will refund you for items if they are returned with my authorization in 30 days and in a condition in which they can be resold. However, as is the norm in the trade, we cannot accept any returns on oils. Top

Special Orders: If you are looking for a custom oil or incense, let me know . Likewise, if you need seeds, herbs, resins, essential oils, or waxes that I do not carry, let me know by email or phone at (607)737-9250 10-6 pm ET M-F (closed weekends). Top

Samples: Freebies are often included in orders over $40. If you are ordering over $40 and would like to try something, make a note of it in the box on the order form, and I'll do my best to accommodate your request.

Catalog: There is no catalogs. Much of the info on the site about some of the witching plants is in my book entitled "The Witching Herbs." click here. Top