Y'all have a nice day now, ya hear?

I’m fairly certain that a woman just called me a bitch and hung up on me because I couldn’t tell her which of our seventy-seven rooms called her phone a few minutes before.

Fact #1: Everything from front desk to guest rooms to laundry shows up as the main number - no extension - when someone from our hotel calls you.

Fact #2: If they didn’t leave a message, they probably called you by mistake.

Fact #3: Neither of those is my fault.

But! Bless your heart and you enjoy the rest of your day, ma'am.