The explanation could be a straightforward one. For the most part, carriers were in a rush to either launch their 5G networks or expand what little 5G service they had. That meant upgrading their infrastructure to handle 5G's extra demands and improving quality for everyone, whether it was call quality or download speeds.

This doesn't let providers off the hook. Even the seven percent figure still amounts to a lot of frustrated customers, and there are bound to be areas where a carrier has poorer-than-usual coverage. Nonetheless, it's a positive sign -- let's just hope that there isn't a repeat of what happened with LTE, where the initially blistering networks bogged down as capacity failed to keep up with demand.