@Douglas_BBY Yesterday, Best Buy had the Samsung Galaxy S3 on sale for $99.99. I went to place the order online yesterday, but a message popped up that best buy was unable to process my order due to the carrier's system being offline(Sprint). The message further stated to try to process order later or call Best Buy Mobile. When I was finally able to call Best Buy Mobile it was shortly after midnight and the call center was closed. Went to try to process my order again, the price of the phone had increased to $199.99. No big deal, I had captured the image of the price of the phone in my shopping cart and the message stating about the error from Sprint. I drove 30 miles to the nearest Best Buy store, in Wausau, WI to show the screencaps to a sales associate and to plead my case to get the phone at the discounted price. The associated was very dismissive, saying "There is nothing we can do, you should have come to the store yesterday." I felt that statement was somewhat rude, but customer service is somewhat lacking these days, so I called the toll free number for Best Buy. Again, the agent told me there "That was a 24 hour only sale. We can't honor that price today." I do understand limits on sale pricing, but the fact that there was a system error that an exception should have been made. The fact that the sales associates were rude and dismissive just broke the camel's back, due to several other incidences with poor customer service with Best Buy over the years. Sorry to vent my fustration, thank you for replying to my tweet.

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