Citi Bike members breaking records, new stations online and helmet rentals now available. Like Us Tweet Us Forward Us 3 things to know 1 are available for NYCHA residents and members of certain Community Development Credit Unions. Nearly 600 members have joined through this program.



2 from the New York Times includes Citi Bike station locations. Use it to get bike-friendly directions from your current location to a Citi Bike station or a Scoop pick.



3 A solid red light on a docking point means that the previous rider reported the bike was in need of repairs. In recent weeks we've been repairing over 120 bikes each weekday. Our bike checkers inspect bikes in the field, making minor repairs and sending bikes back to our warehouse that need more work. Discounted memberships are available for NYCHA residents and members of certain Community Development Credit Unions. Nearly 600 members have joined through this program. The Scoop app from the New York Times includes Citi Bike station locations. Use it to get bike-friendly directions from your current location to a Citi Bike station or a Scoop pick.A solid red light on a docking point means that the previous rider reported the bike was in need of repairs. In recent weeks we've been repairing over 120 bikes each weekday. Our bike checkers inspect bikes in the field, making minor repairs and sending bikes back to our warehouse that need more work. Citi Bike Riders Breaking Records Citi Bike riders took over one million trips in the first 49 days since the program launched. For comparison, it took London 70 days to hit that mark. Our riders crossed the one million mile threshold back on Saturday, June 22nd, less than one month after the program launched on May 27th. Today, 60 days after our launch, that figure stands at over 3,276,000 miles. Annual membership has grown over 280% since the system launched on May 27th and continues to grow. We’ve also had over 119,000 people try out a 24-Hour or 7-Day pass since June 2nd. The sheer speed of membership growth and the amount that our members are using the system show that there is a true demand for a new transportation option in New York. Citi Bike is answering that demand. Citi Bike riders are supported by our team of over 20 Outreach Ambassadors stationed near our busiest stations all day long, as well as by our call center staff who are ready to serve 24-hours a day at 1-855-BIKE-311. We’ve also spent the last few weeks making upgrades and improvements to our operations to serve you better, something we will continue to do on an ongoing basis. Operations Updates We’ve added 18 stations since the program launched on May 27th on our way to 331. You may have noticed that some stations have moved since launch as well. Some stations are being moved temporarily to make way for construction projects or roadway repairs. Some are occasionally deactivated for large events, like parades, that would prevent Citi Bike members from accessing the stations.



Our re-balancing crews are constantly circulating, pulling bikes from full stations and moving them to empty ones. While it's not possible to keep every station perfectly balanced at all times, our crews move an impressive number of bikes each day in an effort to ensure that both bikes and docking points are easy to find. As we learn more about usage patterns and how they relate to traffic patterns we'll continue to improve our re-balancing strategy. Learn more about our We will be using Twitter to alert customers about planned changes to station locations and temporary de-activations for special events. The changes will also appear on our station map and the Citi Bike app. A greyed out station indicates “out of service”.Our re-balancing crews are constantly circulating, pulling bikes from full stations and moving them to empty ones. While it's not possible to keep every station perfectly balanced at all times, our crews move an impressive number of bikes each day in an effort to ensure that both bikes and docking points are easy to find. As we learn more about usage patterns and how they relate to traffic patterns we'll continue to improve our re-balancing strategy. Learn more about our re-balance rs and what it takes to keep the stations near Penn Station balanced in our Facebook photo albums. Helmet Rentals Bike & Roll, the city’s premier bike tour and rental company, is now offering a new helmet rental program, allowing Citi Bike customers to rent helmets for a flat rate of $3 per day or $15 per week. Riders can rent a helmet from any Bike & Roll location and return it to any Bike & Roll location as many times as they would like during the course of the day. This allows Citi Bike customers near many of our most popular stations to pick up a helmet each time they use a bike without having to carry one around with them. Bike & Roll’s helmet rental program makes it easier for visitors and casual Citi Bike users to access helmets for safety. They have over 1,000 helmets available and will be adding more depending on demand. This adds to the ongoing efforts by Citi Bike and the New York City Department of Transportation to encourage helmet use. Citi Bike Annual Members receive a coupon good for $10 off one Bern, Bontrager or Nutcase helmet redeemable at any bike shop in NYC. The Department of Transportation fits and gives away the official New York City bicycle helmet at events throughout the city. Call 311 or visit the DOT web site to find a list of upcoming events.

