I paid out for the Sonos One with Alexa a few years ago and it is the biggest waste of money I have ever spent. The speaker itself is fine (pretty good sound) but that's about where my compliments end.



Alexa was limited from the start but I have been unable to get it to work for years. I'm a tech professional and if I'm unable to get it working, I doubt folks not in tech would manage it.



The software is constantly floored. The hours I have wasted trying to get it to reconnect when I just want to listen to some music is literally mind-boggling. It just stops working every day and it takes hours of faffing to get it working again with no obvious reason why it stopped and no obvious reason why it started again. It is absolute trash.



It's been 2 years and no improvements have been made, and yet they still they find money to release new products. Whoever is in charge of your bug fixing / ux experience needs firing.



I will never buy a Sonos product or system again. I have an echo dot linked up to a small amp and some beautiful wharfdale speakers in my living room and that system cost half the price, sounds 4X better and has no issues. I suggest doing that instead