The telecommunications industry has lost public confidence over the last five years, but people still have relatively high levels of trust in the high tech industry and the internet, the latest Wall Street Journal/NBC News poll found.

In a survey of how much confidence people have in a range of political, economic and social institutions, the poll found that less than one-quarter of those surveyed said they had a great deal or quite a bit of confidence the telecommunications industry — down from 38% in a 2009 poll.