Posted 18 August 2014 - 02:51 PM

Hi everyone,



This is just a quick message to let everyone know that we are aware of the lag issues currently occurring on production. The cause of the issue roots back to how the engine handles high network traffic levels under load, and is resulting in specific players desyncing from the server due to extremely high induced latencies. This typically results in the affected player noticing other mechs in the game either rubber banding or walking in place, as well as abnormally long delays when zooming or changing vision modes. We have been tracking these issues since they were first reported to us, and have been working on resolving them ever since.



The first set of fixes are scheduled to come out with tomorrows patch (August 19th), which should help to improve the situation somewhat. Beyond that, we are looking at making more significant changes to the underlying networking subsystems that should directly improve these desync situations; especially under high loss or highly variable latency conditions.



Thanks for your patience! We hope to have these bugs resolved as fast as we can.



-Karl.

