Guide to Auctions IS PUBLIC VIEWING STILL AVAILABLE? YES: Viewing is available and recommended for all our public auctions. Please note though certain temporary limitations will be in place to cover safety measures and extended monitoring for both the safety of our customers and staff, including the compulsory use of face masks during viewings Catalogues will continue to be available online along with an increase number of lot photos WHERE DO LOTS COME FROM? Lots originate from many sources including customer/retail returns, salvage, bankrupty, ex-display & repossessions; Via clients from high street retailers to Insolvency Practitioners & Receivers - NOTE: No lots at our auctions are sold as being new, working, complete or fit for any purpose. All lots are strictly Sold as Seen with No warranties or guarantees. Public viewing available and recommended for all public auctions DO YOU DELIVER GOODS? YES: For our 'Delivery Only' Auctions - John Pye Auctions lots under a two person lift size will now all be delivered by our deliver partner DPD to winning bidders (no onsite/in-person collections). Larger lots (eg. 'Pallet Delivery Only' Auctions / Kitchen Appliances ) will be available for delivery through our approved pallet delivery company, no on-site collections for these auctions - Finally our 'Collection Only' Auctions (sofas/furniture/large tvs etc.) will require goods to be collected directly from the salerooms (no delivery on these particluar lots). ARE THERE ADDITIONAL CHARGES? YES: All bids placed are subject to the addition of both Buyers Premium (+22%) PLUS the further addition of VAT (+20%) incurred ON TOP of all lots / invoice totals unless otherwise stated (examples below); Lots with VAT: Y - £100 bid + BP (£122) PLUS VAT on BP & Bid Total = £146.40 invoice Lots with VAT: N - £100 bid + BP (£122) PLUS VAT on BP Only = £126.40 invoice HOW CAN I PAY FOR LOTS? All auction lot payments must be made securely ONLINE by card or bank transfer. We will NOT be accepting cash or card payments on-site/in-person. Both the Cash Offices and Coffee lounges will remain closed at this time. VEHICLE REMOVALS,DEPOSITS, IDs As required by the DVLA we need 2 x Forms of ID to release vehicles and transfer ownership and paperwork - 1 x Photo ID and a Utility Bill less than 3 months old. For most vehicle auctions a £200 refundable deposit is required to secure bids. Deposits are not deducted from invoice totals but are refunded upon request or can be left on the account for future bidding. Strict payment & removal deadline by 4pm the day after a auction ends.