TELSTRA has had another embarrassing network meltdown just hours after it announced a $50 million solution to fix the troubled mobile network.

Aussieoutages.com reported hundreds of Teslstra customers reported network problems around the country this morning. Most of the complaints were about problems with Internet access but there were also some reports of problems with landline and mobile services.

A Telstra spokesman said that there was a problem affecting ADSL in Queensland but he did not have any reports of problems with the mobile network. He said the problem was fixed, lasted less than half an hour and the problems were not connected in any way to the recent mobile network issues.

Customers took to social media to highlight the irony of the latest network problems coming on top of the network’s solution to fix its continuing woes.

@Telstra no internet in Pullenvale, Qld 4g hot spot won't work either - not happy #telstra outage #telstradown — Tweets (@EMCTweeter) May 2, 2016

The irony here is almost deliciously hilarious. Telstra outage also here in 4870 (on the chance that @Telstra care). https://t.co/M2v2se7kvU — Greta (@fly281) May 2, 2016

Telstra crashes again!###? — Brax (@rob_braxton) May 2, 2016

Chief Operations Officer Kate McKenzie this morning announced the review into the recent problems had identified key ways the network needed to be improved following the network failures that have already cost the national carrier two free-data days. Telstra’s network fix is a combination of new equipment and new procedures.

One of the key recommendations is for the network to install more network redundancy, so that if a part of the network goes offline it does not bring the whole network crashing down.

After the first network failure, Telstra identified the problem as being the second-step in the network recovery. After an initial problem, the real chaos for Telstra customers came in a bottleneck in getting everyone reconnected at the same time.

media_camera Customers were left fuming after three Telstra crashes made their phones virtually useless. Picture: Ian Waldie/Bloomberg

Ms McKenzie said the network would adopt new systems for network restarts.

Telstra’s moves to address the network failures splits the $50 million in half. It will invest $25 million on real-time traffic monitoring to identify potential problems earlier, and it will also invest $25 million into improving the system for reconnecting a large number of customers simultaneously.

“What this means is that in the event of a disconnection, a much larger number of customers will be able to re-register at the same time so any disruption to services will be of a much shorter duration,” Ms McKenzie said.

Three times in the first three months of this year, Telstra mobile customers found their smartphones were turned into useless bricks when the network crashed for several hours at a time.

Telstra blamed the first crash on human error by one of its employees and the second network failure on a problem between Telstra and Amazon Web Services.

Rival networks have cashed in on Telstra woes with adverting campaigns highlighting the problems and unreliability.

Telstra announced the review last month, calling in experts from industry partners Ericsson, Cisco and Juniper Networks to assess what had been going wrong for the network and looking for ways to stop the embarrassing string of network failures from continuing.

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Originally published as Telstra meltdown after fix promise