Talent

Quality begins with identifying the best possible associates, carefully training them with the latest techniques and treating these team-members extraordinarily well. Retaining our highly-valued team members is the secret to our success at Eastern Janitorial!

Training

Employees and supervisors all undergo initial and ongoing training to ensure our team is well-prepared to handle every service assigned. By providing employees with clear instructions of our defined systematic procedures, we can ensure that your facility is consistently cleaned with the same high standards. Training programs include web-based and hands-on training. Employees and supervisors are tested through this program and receive a certification upon successful completion. We maintain a Learning Management System (LMS) to track progress and ensure our skills are sharp.

Technology “In the cloud”

Eastern Janitorial utilizes best-in-class cloud-based software to deliver highly efficient service oversight and customer service support. Our unique management technology completely integrates all functions, including regularly scheduled work, non-scheduled activities and field inspections. It enables our call center representatives to quickly act upon any questions our clients may have. This system provides powerful analytical tools that make it easy to track the quality of the services performed and to take proactive steps if issues arise.