How can I submit a consumer complaint to the FTC?

To report fraud, identity theft, or an unfair business practice, visit ftc.gov/complaint, click on the FTC Complaint Assistant icon, and answer the questions.

The more information you can provide about the situation, the more useful your complaint will be. If possible, be prepared to provide:

Your contact information: name, address, phone number, email

The type of product or service involved

Information about the company or seller: business name, address, phone number, website, email address, representative’s name

Details about the transaction: the amount you paid, how you paid, the date

The FTC cannot resolve individual consumer complaints, but we have tips to help you get your money back.

If you are not able to view the video above, view the video here.

The FTC accepts complaints related to many topics, including:

Identity theft

National Do Not Call Registry violations

Computers, the internet and online privacy

Telemarketing scams

Credit scams

Immigration services

Sweepstakes, lotteries, and prizes

Business opportunities and work-at-home schemes

Health and weight loss products

Debt collection, credit reports, and financial matters

Related:

FTC Complaint Assistant