Unfortunately there is nothing we can do, it is on the buyer to make sure their information was entered correctly. IF the package has not shipped we can make the change, however once it is marked as shipped it is out of our hands. Contact us here or email us at Support@lootcaveco.com



We must wait on the package to be returned to us at which point you may re-buy shipping for your Loot and we will happily reship it for you! If you wish to not have the product reshipped to you then you will need to pay a restocking fee of 15 percent. The remaining refund will be price paid - restocking fee - shipping cost. This accounts for the time, packaging, and work put into shipping the package.