Orlando hotel company Rosen Hotels & Resorts Inc. is warning customers their credit card information may have been compromised over an 18-month period.The company said it received reports last month of unauthorized charges occurring on guests’ accounts after staying at Rosen.An investigation revealed that malware had been installed on the company’s payment card network, Rosen said.The company said the credit card information of guests that stayed at any Rosen’s seven Central Florida properties between Sept. 2, 2014 and Feb. 18, 2016, may have been affected.Compromised data may include the cardholders name, card number, expiration date and internal verification code, the hotel company said.In a news release, Rosen asked that customers possibly affected monitor their accounts and report any unauthorized charges to their bank.A Rosen Hotel spokesperson said the company hired a cyber-security expert last month and enhanced security measures have been implemented to help prevent this from happening again.A hotline (855-907-3214) has been set up to assist anyone who stayed at a Rosen property recently.

Orlando hotel company Rosen Hotels & Resorts Inc. is warning customers their credit card information may have been compromised over an 18-month period.

The company said it received reports last month of unauthorized charges occurring on guests’ accounts after staying at Rosen.


An investigation revealed that malware had been installed on the company’s payment card network, Rosen said.

The company said the credit card information of guests that stayed at any Rosen’s seven Central Florida properties between Sept. 2, 2014 and Feb. 18, 2016, may have been affected.

Compromised data may include the cardholders name, card number, expiration date and internal verification code, the hotel company said.

In a news release, Rosen asked that customers possibly affected monitor their accounts and report any unauthorized charges to their bank.

A Rosen Hotel spokesperson said the company hired a cyber-security expert last month and enhanced security measures have been implemented to help prevent this from happening again.

A hotline (855-907-3214) has been set up to assist anyone who stayed at a Rosen property recently.