Hey everyone,



We have gotten word from our Customer Support and Patcher teams that some people are changing their host files in order to attempt to resolve patching issues. Please do not do this. This "troubleshooting step" originated from players and does not always work and can cause further problems due to getting corrupted files from cached servers. Additionally, if you edit your host files, our CS teams cannot help you get it back into a good state. If you have already edited your host file, please see the following Microsoft Support article: https://support.microsoft.com/en-us/kb/972034. If you're unable to fix it, you will need to contact Microsoft Support.



If you're having trouble patching, please reach out to CS for assistance instead of following unverified and potentially complicating steps. You can reach them at:

USA: 1-(855)-345-2186

UK: (0203) 0141 826

Germany: (0221) 8282 9212 (Phone support available from 09.00 CET - 21.00 CET)

France: +33 (0) 4 81 68 10 51 (Phone support available from 09.00 CET - 21.00 CET)

Thanks,



Tait Tait "pariahloki" Watson

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