Now that news of the Phones4u collapse has begun to settle, details are starting to emerge about how customers will be affected. The good news is that the company has said that it will honour existing contracts, but it has also confirmed that people who pre-ordered the new iPhone 6 or 6 Plus last week will miss out on getting their new smartphones, at least from them. In a statement shared with the Huffington Post UK, Phones4u noted that "any orders that have not already been dispatched will be cancelled and any payments refunded to customers." Phones4u has yet to ship any devices to customers and its online store has already been replaced with a sad-looking page full of support line phone numbers. Customers who ordered last Friday will now need to place their order again with a different retailer, but they'll be placed at the back of the queue as Apple's official delivery times begin to slip.