GLOBAL SHIPPING

Only The Blind ships globally from the UK.

PROCESSING TIME

Orders placed before 1:00pm UK time will be dispatched the same day (Monday-Friday).

Orders placed after 1:00pm on Friday will not be sent out until the following Monday or business day following a public holiday. There are exceptional circumstances when this may be delayed.

SHIPPING TIME AND FEES Service Delivery Price Over £250 Spend Courier UK 2 - 3 Days Free Free Royal Mail UK Priority 1 Days £ 5 £ 5 DPD Europe 3 - 8 Days £ 5 Free DPD Europe Priority 1 - 3 Days £ 15 - £ 25 £ 15 - £ 25 DHL USA 7 - 10 Days £ 15 Free Royal Mail USA Priority 1 - 3 Days £ 30 £ 30 DHL Rest of World 7 - 10 Days £ 15 Free Royal Mail RoW Priority 1 - 5 Days £ 30 - £ 40 £ 30 - £ 40 DHL

Please bear in mind that these times are for the shipment by the carrier. These do not take into account customs delays in certain countries which may slow these times down. This is unfortunately out of our control and we cannot be held liable for any delays due to customs or extenuating circumstances such as bad weather etc.

Please allow an extra couple of days for shipping during busy periods such as sales or public holidays.

COVID-19

During the COVID-19 crisis we continue to shipping as normal. We will update all customers if there are any changes to this. However, some parts of the world are experiencing delays in courier times. Please refer to your tracking for further info.





IMPORT TAXES Please be advised that there may be customs and VAT charges in your country that the customer will be responsible for. For orders to the USA, there is normally no tax due for orders under $800.

TRACKING

Tracking information is automatically emailed to all customers. Or messaged via SMS if the phone number is added to your order.

ORDERS PLACED ON HOLD

Only The Blind reserves the right to amend or place on hold orders placed with incorrect delivery options without notice and to delay dispatch of items until the customer has confirmed correct postal address or confirmed it is a legitimate order by providing identification. The customer takes full responsibility for consequences of providing incorrect information - Only The Blind is not responsible for issuing refunds or sending replacements.