Izah Azahari & Rokiah Mahmud

Over 3,800 parcels have not been claimed at the Malaysian Post – Sarawak Branch (Limbang and Miri) and most recipients have yet to be identified.

As a result of bilateral negotiations between the Postal Services Department (PSD) and the Malaysian Post, PSD is now authorised as a representative by the Malaysian Post for the procurement of parcels at the Miri and Limbang posts for recipients in Brunei Darussalam.

Minister of Transport and Infocommunication Dato Seri Setia Awang Abdul Mutalib bin Pehin Orang Kaya Seri Setia Dato Paduka Haji Mohammad Yusof disclosed this during a press conference yesterday following a viral image on April 18 of parcels at a post office in a neighbouring country said to belong to buyers from Brunei Darussalam.

“We are not even sure if the circulated picture was referred to Limbang Post Office,” the minister said.

Dato Seri Setia Awang Abdul Mutalib said the unclaimed parcels may be due to restrictions imposed at the Brunei and Sarawak borders (Miri and Limbang) where unregistered runners were not allowed to cross the border to collect the parcels.

The minister said any party wishing to receive their parcels through PSD may fill out a declaration form from the www.post.gov.bn/parcel website.

The parcels will be processed through the Mail Processing Centre (MPC) at Old Airport, Berakas.

To facilitate the process of shipping and receiving goods purchased online, Dato Seri Setia Awang Abdul Mutalib encouraged the public to use their Brunei addresses where the goods will be handled as best as possible.

The Ministry of Transport and Infocommunications (MTIC) informed the public that small parcels will be delivered directly via door-to-door delivery by PSD, while parcels that require the approval and authorisation of agencies, for instance for tax payments, will be subject to the recipient’s consent for direct delivery.

For information, the public is advised to contact PSD’s Customer Service Centre (CSC) at 2380481 or 8711002 for WhatsApp, or via email at [email protected]