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Part 2:



Me: I am not really interested in the rentals. I want my movies back or my money back.



Apple: I totally get how you feel...



Me: Condescending, but go one...



Apple: You see, we are just a store front.



Me: Store front?



1/7 pic.twitter.com/U1D3Wj0zmZ — Anders G da Silva (@drandersgs) September 11, 2018

In a series of email exchanges with the company that he posted to Twitter, Apple Support offers him movie rental credits in exchange, just in case he’d like to shrug it off and download something else instead.

When he, naturally, requested a refund, Apple informed him that they are simply a “storefront” that offers content providers a platform to sell their items, and therefore have no control over what they sell or how you choose to spend your money.

Let’s read between the lines: it’s not Apple’s problem.

The only guarantee being, as Da Silva himself pointed out, “we get to keep your money.”

Time to dust off that old DVD player. Hell, maybe even make it a VHS, where the only thing you have to worry about is rewinding. In fact, it might be worth remembering that Netflix still has more than four million subscribers to its DVD rental service.