Dispatcher hangs up on 911 caller, teen dies

Mary Bowerman | USA TODAY Network

Show Caption Hide Caption 911 operator tells caller to 'deal with it', teen dies A teen in Albuquerque, New Mexico died after a dispatcher hung up on the woman trying to save him. He had been shot when the caller dialed 911.

A New Mexico dispatcher has resigned after hanging up on a panicked woman who was trying to save a teenage shooting victim's life, Albuquerque Fire Department officials confirmed.

After authorities were made aware of the June call, dispatcher Matthew Sanchez was reassigned on Monday. However, on Tuesday, Sanchez "tendered his resignation of employment from the Albuquerque Fire Department," Rob Perry, the city of Albuquerque's chief administrative officer said in a statement via email to USA TODAY Network.

Sanchez received a call that 17-year-old Jaydon Chavez-Silver had been shot and was barely breathing, according to the AP. Chavez-Silver was shot at a friend's house party in Albuquerque.

In the 911 call, Sanchez repeatedly asks the caller if Chavez-Silver was breathing.

"He is barely breathing, how many times do I have to (expletive) tell you?" the unnamed woman says.

"OK, you know what ma'am? You can deal with it yourself. I am not going to deal with this, OK?" Sanchez says.

It appears that Sanchez then hangs up on the caller. Chavez-Silver later died at the hospital of his injuries.

Police have not named a suspect in the teen's death and have made no arrests, AP reported.

Perry said in the emailed statement that Albuquerque Fire Department emergency response units had been dispatched prior to the call being disconnected.

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