Please complete this form and one of our agents will reply to you by email as soon as possible.

Name * Email * Subject * Connection Method * How do you connect to the VPN? PIA Application — v2.3.0 — v2.2.2 — v2.2.1 — v2.1.0 — v2.0.2 — v2.0.1 — v2.0 — v1.8 — v1.7 — v1.6.1 — v1.6 — v1.5.1 — v1.5 — v1.4 — v1.3.3 — v1.3.2 — v1.3.1 — v1.3.0 — v1.2.1 — v1.2.0 — v1.1.1 — v1.1 — v1.0.2 — v1.0.1 — v1.0.0 — v2.3.1 — v2.4.0 Extension — Chrome — Firefox — Opera OpenVPN Client L2TP/PPTP Mobile PIA application — iOS - v3.7.3 — iOS - v3.7.1 — iOS - v3.7.0 — iOS - v3.6.0 — iOS - v3.5.2 — iOS - v3.4.1 — iOS - v3.3.0 — IOS - v3.2.1 — iOS - v3.1.0 — iOS - v3.0.0 — iOS - v2.8.0 — iOS - v2.7.3 — iOS - v2.7.0 — iOS - Older not listed — Android - v3.7.4 — Android - v3.7.3 — Android - v3.7.1 — Android - v3.7.0 — Android - v3.6.1 — Android - v3.6.0 — Android - v3.5.4 — Android - v3.5.2 — Android - v3.5.3 — Android - v3.5.1 — Android - v3.4.1 — Android APK 3.3.0 — Android Google Play v3.3.0 — Android Google Play v3.2.0 — Android APK 3.0.0 — Android Google Play - v3.0.0 — Android Google Play - v1.8.2 — Android Google Play - v1.8.1 — Android APK 1.8 — Android Google Play - v1.8 Router — DD-WRT — pfSense — Merlin — Tomato — LEDE — Advanced Tomato — Other Router Operating System * Android — 10.x — 9.x — 8.x — 7.x — 6.x — 5.x — 4.x iOS — 14.x — 13.x — 12.x — 11.x — 10.x — 9.x — 8.x — 7.x Linux — Ubuntu — Arch — Mint — Debian — Other MacOS — Catalina (10.15) — Mojave (10.14) — High Sierra (10.13) — Sierra (10.12) — El Capitan (10.11) — Yosemite (10.10) — Maverick (10.9) — Mountain Lion (10.8) Windows — Windows 10 — Windows 8 — Windows 7 Other Distro Version Bit Version * 64-bit 32-bit Antivirus Software * None Avast AVG BitDefender Kaspersky MalwareBytes McAfee NOD32 (ESET) Norton Windows Defender Other Connection Type * Ethernet (Wired) Wireless GSM (Mobile) Account Identifier Account ID (Pxxxxxxx), Email or Transaction ID Verification Details Payment Transaction ID / Order Number (Required when changing email or requesting a refund.) PIA Network * Next Generation Current Generation Message * Add Another Attachment CAPTCHA To prove you are a human, please tell us the text you see in the CAPTCHA image Submit