What is Value Stream Mapping?

History:

What is Value?

What is a Value Stream?

Different things flow through the Stream:

What is value stream mapping used for?

Value Stream Mapping Objectives:

Team Members and Roles in VSM Study Project:

Executive Sponsor Process Owner VSM Coach (Facilitator) Workshop/office Participants

How to create a Value Stream Map?

Value Stream Mapping Steps

Gather Data & Information Create a Current_State Map Future_State Map & Action Plans Execute the Plan Align

Value Stream Mapping Case Study | Examples

Step 1 - Gather Data and Information:

Step 2 - Create a Current State Map

Value Stream Mapping Symbols

Collecting Data and Time Studies in VSM Study:

Examples of data required in this study:

Process Steps in VSM Study:

Analysis of the Current State Map:

Step 3 – Future State Map & Action Plans:

Creating an Ideal and Future State

Analysis of Future State Map:

Step 4 – Execute the Plan:

Step 5 – Align & Analysis of Current and Future State:

Keys Points for Successful VSM Study:

→ Value Stream Mapping is a graphical tool that helps us to see and understand the flow of process and information as a product and service.→ It is an improvement tool that is visualizing the entire operation of manufacturing or service representing both material and information flow.→ It is one of the bestto eliminate waste.→ A value_stream usually includes people, tools and technologies, physical facilities, and communication channels, etc...→ This tool is associated with the manufacturing industry in major cases.→ It can also be applied in various industries like Product development, Service-related industries: e.g. healthcare, insurance, hospitality, and logistics, etc…→ VSM Study is one of the important in the→ T. Ohno from Toyota Production gave the concept of a Value_Stream_Mapping in 1988.→ It was introduced as 'Material and Information Flow Mapping’.→ Later it is named Value_Stream_Mapping by John Shook and Mike Rother.→ Value_Stream_Mapping puts all the information in one place and it is a very much effective method as compared to other tools.→ This tool is also used in→ "Value" is a product or service that the customer is buying.→ It is the capability to provide a product or a service having the highest quality, at an appropriate price, and at the right_time as defined by the customer.→ Customer’s expectation of value may be, price, quality, reliable delivery, rapid response to changing needs, etc.……→ “Value Stream” is to identify the wasteful activity from the system and eliminate it from the system.→ This happens by checking all_small activities from start to end which is necessary to convert all_input into an output.→ The value_chain refers to all of the activities within an organization.→ While a Value_Stream focuses on that activity which adds value in a service or in a product.→ In manufacturing or distribution, materials flow.→ Patients flow in health services→ Information flows in office areas.→ Internal customer flows in administration.→ So, in various system services, information, or product flow.→ Find out the relationship between operation steps→ We can get information and also we can have an actual illustration of the current process→ For setting the improvement targets for the organization→ Identify improvement opportunity→ Provide product or service the highest quality, at an appropriate price, and at the right time as defined by the customer→ Design (concept to a customer)→ Build (order to delivery)→ Sustain (in-use through the life cycle to service)→ To identify improvement possibilities in the entire operation flow and supply chain.→ By eliminatingand improve the performances.→ To improve efficiency.→ Satisfy our customers with our service.→ Performance improvement of the operation.[1] Executive Sponsor:→ Executive Sponsor is the owner of the Charter→ He/She decide the team members for the project→ Executive Sponsor is responsible for ensuring the member's participation.→ Ongoing project status is presented by the Executive Sponsor.→ He/She takes part in define the scope, start the project, Active team member of review, audit & follow-ups committee[2] Process Owner:→ They are responsible for the whole operation flow and they lead the VSM_project from beginning to end.→ They take ownership during the VSM_event→ All_meetings, progress, and MOMs are maintained by the Process_Owner.→ Ensures action item pre-work is complete for scoping, workshop/office, and reviews→ Conduct the review of the implementation plan at a certain interval.→ He/She gives information to sponsor about the progress of the project.[3] VSM Coach:→ VSM coach provides coaching to Process_Owner and the team.→ He/She is responsible for defining the scope of the project.→ Gives training to the VSM_team and give coaching to the team.→ VSM_Coach gives training onto the team.→ Provide training on lean skills to all_participants.[4] Workshop/office Participants:→ Participate in the VSM project as a Subject Matter Expert (SME)→ All_Workshop/office Participants are responsible for the operation_steps.→ They support the VSM_project successfully run.→ It is a team exercise so all_department representatives should participate in this event.→ This project should be lead by the expert and can guide other team members for the successful project.→ The best method of making Value_Stream_Mapping is by hand using a pencil and A3 drawing sheet.→ During creating the process_map all_participants should be involved in this activity is always a better decision.→ Begin with a quick walk through the entire operation→ Always trust on your own taken data→ Map the whole operation flow yourself.→ Gather_Information:→ Define the start & end of the operation_flow→ Define the criteria for data collection→ Walk and observe the actual workplace→ Take all the information_related to each and every step.→ Measure actual lead_time, actual cycle_time, on-time delivery rate, and defect rate, etc...→ Record the detail about the current_flow material or information.→ Make an analysis of the data→ In the current_state of the VSM_study, we have to mention the actual readings or data of the operation_flow.→ In this stage, we do not have to worry about the future of the process.→ We have to mention just as the process is and it should show the real picture of the ongoing operation_flow.→ Then after we can check the possibility of improvement.→ We need to understand the symbols that are using in the VSM study that is mentioned below.→ The different symbols are used for a different activity that is mentioned in the below picture.→ By using these symbols we can make a more clear understanding of the process.→ This is a very important step in the entire study.→ There are a few ways in which we get_information.→ First, we get the data directly from the industry by contacting all relevant personnel.→ Take the operation sequence_flow and work instruction data from the company, as well as observed.→ The process in actual, and conduct own time_studies to get exact_information about the processing time.→ During the walk carefully observe all operation steps and ask as many as possible questions.→ And collect all data related to that operation.→ No. of work in progress→ Cycle Times for each operation→ Inspection or testing_time→ Check for the wasteful activity→ Waiting_time and working_time etc…→ Mention the process_flow as actual it is.→ Write down all operation steps in the format box and add all data in this box.→ Note down inventory days, delay time, wait time, and working time→ Then calculate all working time and waiting time.→ Find out the Process Cycle Efficiency as calculation mentioned in the below picture.→ The current_state map is a way of saying “what happens now” or the “as-is”.→ It should provide all process-related_information like how the items are being processed and what happens in each step?→ This information_helps us to find out the root cause of problems.→ So we can improve our operation flow by eliminating the root cause.→ And we can improve the operation efficiency, reliability, and flexibility.→ Discuss the ideal_state→ Develop the future_state map & action plan→ Build a draft timeline for implementation→ Communication & training as required→ Define what we want to achieve the target so that we can focus our efforts on achieving our future State.→ The expert should create an ideal state map for the operation flow.→ The simplest way to achieve the target is to plan a series of improvements and divide into various lean events like, Do-it, Burst,, and Project.→ We can highlight the improvement opportunity by using a kaizen burst symbol on our current state map.→ In the future state, map analyzes and reduces the waiting time, so overall time will decrease and performance will increase.→ By using aor ABC analysis we can easily find our the bottleneck area where we have to work on a priority basis.→ Then take any bottlenecked_process and further analyze on a micro basis, find out the improvement scope, and eliminate the wastes.→ Implement improvements→ Conduct Workshops, events, projects, bursts per the implementation plan→ Achieve value stream objectives→ Create an environment of→ During the execution of the plan eliminate all wasteful activity from the system or→ Arrange analysis and alignment meeting→ Periodic basis (based on action plan schedule)→ Review event implementations & results→ Evaluate the impact to value stream metrics (individual events and overall)→ Review next quarter events→ Inspect changes in a business environment→ Communicate results→ Update implementation plan as required→ Address resistance and sustainment issues→ Select the right person in the VSM project_team.→ Give specific decision-making authority to the team member for the successful project_run.→ All team members give their participants effectively and efficiently.→ Always attack the process, Don't attack people→ Frequently analyze the progress of the project and motivate people for a successful_project.