Heal represents some of the incredible innovation happening in healthcare today. The company’s “doctor-on-demand” service promises users that, with just two taps they can have a doctor come to them between 8am and 8pm daily.

Heal understands that the problem that they are solving goes much deeper than convenience. The world that we live in is real-time, but unfortunately most healthcare is not. In many situations, people are delaying or cancelling important medical appointments simply because their schedules do not allow them the time that they needed to attend them. The average Heal user was waiting 18 days to be seen by a primary care physician, and hours to be seen for emergency treatment.

Constrained by outdated, manual processes for eligibility, claims and payments, Heal searched for a way to be able to operate in real time in order to meet the needs of its patients. That’s where Eligible came into the picture. Within five days, Heal’s direct work with Eligible allowed the company to develop a scalable solution; a feat that Director of Business Development Nick Aubin says would have taken upwards of a year with other avenues.

By integrating with Eligible, Heal has seen bottom line revenue increase to the point where their “radical” idea of “push a button, get a doctor” has not only become a reality, but is in fact setting new standards for on-demand patient care. The company is no longer being held hostage by fax machines and phone calls, but instead is able to focus on making good on its promise.

Heal is indicative of a fundamental shift in the healthcare industry — a return to a patient-focused approach where the hectic nature of people’s lives no longer has to stand in the way of the care that they so desperately need. For Heal’s doctors, the ability to be able to spend time with their patients is a refreshing change from the factory-style healthcare model that we see today. The potential impact of this shift is huge, and there has never been a better time to seize the opportunity that it provides.

To hear more from Heal, make sure to check out our Inside Story on Eligible Community.

Whether you’re an early stage startup or a Fortune 500 company, Eligible is the partner that you want when it comes to pricing transparency, eligibility and payments. Our suite of API-based tools can be integrated in just a few days and will add immediate results to your bottom line.