Luckily, we can address all of these things in a variety of ways without scaring away our most vulnerable populations. Some libraries have gone to a Netflix model. You might be familiar with this: you check things out, when you're done with them, you return them. If you don't return them, you can't check more things out, but once you do, it's all forgiven, it's fine. You can check out again. Others continue to charge fines, but they want to offer alternatives to their library patrons, and so they do things like food for fines, where you bring in canned goods, or read away your fines, where you can read off your fines. There's even another library in Wisconsin that offers scratch-off tickets at their counter, so you can scratch off and get 10 or 20 percent off your fines that day. And there are amnesty days. One day a year, you bring back your late materials and all is forgiven. There was a library in San Francisco that did an amnesty day last year, and they welcomed back 5,000 users who had been blocked. That same day, they received more than 700,000 items that were overdue. Among them was one book that was 100 years overdue.