Shipping

***ATTENTION!!! COVID-19 SHIPPING TIMES AND POLICY UPDATES***



As of 5/21 we are seeing orders take 3 weeks OR MORE to arrive within the US. We no longer ship International.



We will be happy to refund and cancel your order up until the moment we mark your order shipped.



STANDARD SHIPPING - Mailed in an envelope with stamps. No Tracking. Currently taking 3 weeks or more to arrive. We will consider it "LOST" if it hasn't shown up after 20 business days.



TRACKED SHIPPING - The Post Office is no longer regularly scanning packages. Packages may not be scanned until delivery, or possibly not at all. Items shipped with tracking will not be considered "LOST" unless they show no movement for more than 20 business days.



PRIORITY SHIPPING - The USPS is no longer guaranteeing times for Priority and Priority Express. Items shipped with Priority or Priority Express will not be considered "LOST" unless they show no movement for more than 20 business days.



If you paid for Priority Shipping and would like to downgrade to Tracked or Standard, let us know. I will be happy to refund the difference up until we ship your order.



INTERNATIONAL SHIPPING - WE NO LONGER SHIP INTERNATIONAL. The USPS is now sending mail and packages overseas ***BY BOAT*** Packages have been reported as sitting in the international distribution hubs for over 30 days, waiting for cargo room to get them across the ocean. Because of these extreme delays, we will no longer ship international.



LOST ORDERS - In the US, we will refund a LOST ORDER if it has not shown sign of movement for 20 BUSINESS DAYS. We will no longer send replacements, any replacement will likely take as long or longer to arrive. When the order does finally show up, do not open it. Please mark it RETURN TO SENDER and give it back to your mail carrier.



PLEASE send us a convo or an email (deb@sewardstreetstudios.com) if you have any questions or issues with your order.