REPORT

IT Downtime & Mitigation Report

Trends and tactics impacting IT availability in 2020

Today's executives rely upon IT departments to deliver a seamless digital customer experience.

However, the real challenge comes when the very IT initiatives that are supposed to be helping modernize organizations and improve performance end up causing IT outages. The following research report contains expert opinions and recommendations compiled from 300 global IT leaders on key trends causing IT outages and brownouts and how best to avoid them: