Freedom Landing is where there has been a major problem since July of this year. Phone service has been nonexistent to all residential rooms. Veterans cannot call or receive calls from their medical or mental health providers. A veteran in crisis is unable to call for help. Unable to even contact the front desk. Social services and transportation to the Veterans Hospital is limited. Suggestion boxes were removed and only recently has one been replaced. No management is on the premises after 5 p.m. Outside environment is a major issue and the SLCHA should be providing security as known drug dealers frequent the area along North Temple.