Quote lwsupremacy Quote: Originally Posted by I just got a response from customer service suggesting that I spend my cartel coins to transfer any missing classes around to get my status back. Frankly, it's incredibly insulting that they expect me to pay for their mistake. I already paid a lot of ccs to get my status the first time around since I play characters on a few different servers. Sigh.

That's a pathetic response and still doesn't help those people who deleted their classes after having played the story. For anyone who completed all the stories on one sever and then decided to refine their playtime down to two mains, deleting all alts, this is a kick in the teeth. Not to mention that there's no promise that this kind of thing won't happen again in another patch. This is their mistake, don't spend a dime of your money or cartel coins to fix it. They need to resolve it.



I know more than a few already disgruntled founders & subscribers who will be quitting within the next fortnight if this isn't sorted out. It may seem liike a trivial response but that 'Legendary Status' is symbolic of the time (and money for me) that people invested into this game. If they do nothing on this issue it tells me that they don't really care about their customers. I've been here and subscribing since day 1 but it that's the response we get (or no response at all) I'll be walking from the game.



That's a pathetic response and still doesn't help those people who deleted their classes after having played the story. For anyone who completed all the stories on one sever and then decided to refine their playtime down to two mains, deleting all alts, this is a kick in the teeth. Not to mention that there's no promise that this kind of thing won't happen again in another patch. This is their mistake, don't spend a dime of your money or cartel coins to fix it. They need to resolve it.I know more than a few already disgruntled founders & subscribers who will be quitting within the next fortnight if this isn't sorted out. It may seem liike a trivial response but that 'Legendary Status' is symbolic of the time (and money for me) that people invested into this game. If they do nothing on this issue it tells me that they don't really care about their customers. I've been here and subscribing since day 1 but it that's the response we get (or no response at all) I'll be walking from the game.