Gina Mezzacappa avoided the mall for her holiday shopping, but an ill-fitting pair of Michael Kors boots brought her back this week.

The shoes, a gift for her daughter, had come from Macy’s website, but Ms. Mezzacappa visited the Galleria at White Plains to return them in person.

By the time she got her $50 back, she had spent $300 on other items.

Christmas is over, but holiday shopping is still in full swing.