It shows employees working at the chain's "most engaged" restaurant team of the year at a location in Memphis, Tenn. The video shows satisfied customers being served by happy workers, who participate in team huddles and high fives with co-workers and managers. But FOX19 Investigates noticed that in the nearly two-minute video, only non-African American workers were interacting with customers. African American workers are seen briefly only in the back of the restaurant or in the kitchen.