You have probably heard about the manifesto a Googler (not someone senior) published internally about, essentially, how women and men are intrinsically different and we should stop trying to make it possible for women to be engineers, because it’s just not worth it.

Until about a week ago, you would have heard very little from me publicly about this, because (as a fairly senior Googler) my job would have been to deal with it internally, and confidentiality rules would have prevented me from saying much in public.

But as it happens (although this wasn’t the way I was planning on announcing it) I actually recently left Google – for entirely unrelated and actually really-good-news reasons which you can read about here. So when all of this broke, I was just as much on the outside as everyone else, and I know what was written in this only because it leaked and was published by Gizmodo.

And since I’m no longer on the inside, and have no confidential information about any of this, the thing which I would have posted internally I’ll instead say right here, because it’s relevant not just to Google, but to everyone else in the technology industry.

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So it seems that someone has seen fit to publish an internal manifesto about gender and our “ideological echo chamber.” I think it’s important that we make a couple of points clear.

(1) Despite speaking very authoritatively, the author does not appear to understand gender.

(2) Perhaps more interestingly, the author does not appear to understand engineering.

(3) And most seriously, the author does not appear to understand the consequences of what he wrote, either for others or himself.

I’m not going to spend any length of time on (1); if anyone wishes to provide details as to how nearly every statement about gender in that entire document is actively incorrect (nearly, but not every. One very important true statement which this manifesto makes is that male gender roles remain highly inflexible, and that this is a bug, not a feature. In fact, I suspect that this is the core bug which prompted everything else within this manifesto to be written. But the rest of the manifesto is basically about optimizing around the existence of this bug! Don’t optimize your bugs; fix them) and flies directly in the face of all research done in the field for decades, they should go for it.

But I am neither a biologist, a psychologist, nor a sociologist, so I’ll leave that to someone else.

What I am is an engineer, and I was rather surprised that anyone has managed to make it this far without understanding some very basic points about what the job is.

The manifesto talks about making “software engineering more people-oriented with pair programming and more collaboration” but that this is fundamentally limited by “how people-oriented certain roles and Google can be” and even more surprisingly, it has an entire section titled “de-emphasise empathy” as one of the proposed solutions.

People who haven’t done engineering, or people who have done just the basics, sometimes think that what engineering looks like is sitting at your computer and hyper-optimising an inner loop, or cleaning up a class API (a set of routines, protocols, and tools for building software). We’ve all done this kind of thing, and for many of us (including me) it’s tremendous fun. And when you’re at the novice stages of engineering, this is the large bulk of your work: something straightforward and bounded which can be done right or wrong, and where you can hone your basic skills.

But it’s not a coincidence that job titles at Google switch from numbers to words at a certain point. That’s precisely the point at which you have, in a way, completed your first apprenticeship: you can operate independently without close supervision. And this is the point where you start doing real engineering.

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Engineering is not the art of building devices; it’s the art of fixing problems. Devices are a means, not an end. Fixing problems means first of all understanding them – and since the whole purpose of the things we do is to fix problems in the outside world, problems involving people, that means that understanding people, and the ways in which they will interact with your system, is fundamental to every step of building a system.

(This is so key that we have a bunch of entire job ladders – project managers, user experience experts and so on – who have done nothing but specialise in those problems. But the presence of specialists doesn’t mean engineers are off the hook – far from it. Engineering leaders absolutely need to understand product deeply; it’s a core job requirement.)

And once you’ve understood the system, and worked out what has to be built, do you retreat to a cave and start writing code? If you’re a hobbyist, yes. If you’re a professional, especially one working on systems that can use terms like “planet-scale” and “carrier-class” without the slightest exaggeration, then you’ll quickly find that the large bulk of your job is about coordinating and cooperating with other groups.

Essentially, engineering is all about cooperation, collaboration, and empathy for both your colleagues and your customers. If someone told you that engineering was a field where you could get away with not dealing with people or feelings, then I’m very sorry to tell you that you have been lied to. Solitary work is something that only happens at the most junior levels, and even then it’s only possible because someone senior to you – most likely your manager – has been putting in long hours to build up the social structures in your group that let you focus on code.

All of these traits which the manifesto described as “female” are the core traits which make someone successful at engineering. Anyone can learn how to write code; hell, by the time someone reaches level seven or so, it’s expected that they have an essentially complete mastery of technique.

The truly hard parts about this job are knowing which code to write, building the clear plan of what has to be done in order to achieve which goal, and building the consensus required to make that happen.

All of which is why the conclusions of this manifesto are precisely backwards. It’s true that women are socialised to be better at paying attention to people’s emotional needs and so on — this is something that makes them better engineers, not worse ones. It’s a skill set that I did not start out with, and have had to learn through years upon years of gruelling work. (And I should add that I’m very much an introvert; if you had asked me 20 years ago if I were suited to dealing with complex interpersonal issues day-to-day, I would have looked at you like you were mad.)

But I learned it because it’s the heart of the job, and because it turns out that this is where the most extraordinary challenges and worthwhile results happen.

That brings us, however, to point (3), the most serious point of all. I’m going to be even blunter than usual here, because I’m not subject to the usual maze of HR laws right now. And this is addressed specifically to the author of this manifesto.

What you just did was incredibly stupid and harmful. You just put out a manifesto inside the company arguing that some large fraction of your colleagues are at root not good enough to do their jobs, and that they’re only being kept in their jobs because of some political ideas. And worse than simply thinking these things or saying them in private, you’ve said them in a way that’s tried to legitimise this kind of thing across the company, causing other people to get up and say, “Wait, is that right?”

I need to be very clear here: not only was nearly everything you said in that document wrong, the fact that you did that has caused significant harm to people across this company, and to the company’s entire ability to function. And being aware of that kind of consequence is also part of your job, as in fact it would be at pretty much any other job.

I am no longer at the company yet I’ve had to spend half of the past day talking to people and cleaning up the mess you’ve made. I can’t even imagine how much time and emotional energy has been sunk into this, not to mention reputational harm more broadly.

If you hadn’t written this manifesto, then maybe we’d be having a conversation about the skills you need to learn to not be blocked in your career – which are precisely the ones you described as “female skills.”

But we are having a totally different conversation now. It doesn’t matter how good you are at writing code; there are plenty of other people who can do that. The negative impact on your colleagues you have created by your actions outweighs that tremendously.

You talked about a need for discussion about ideas; you need to learn the difference between “I think we should adopt Go as our primary language” and “I think one-third of my colleagues are either biologically unsuited to do their jobs, or if not are exceptions and should be suspected of such until they can prove otherwise to each and every person’s satisfaction.”

Not all ideas are the same, and not all conversations about ideas even have basic legitimacy.

Google marks International Women's Day with 13 amazing women Show all 13 1 /13 Google marks International Women's Day with 13 amazing women Google marks International Women's Day with 13 amazing women Ida Wells An African-American journalist and activist born in Mississippi in 1862, she wrote prolifically on the fight for women’s suffrage as well as the struggle for civil rights. She documented the practice of lynching black people in the southern states showing how it was often used as means of controlling or punishing black people who competed with whites rather than as a means of “justice” for crimes. Google marks International Women's Day with 13 amazing women Lotifa El Nadi Egypt’s first female pilot born in 1907 in Cairo. Although her father saw no need for her to pursue secondary education, expecting her to marry and have a family, she rebelled and worked as a secretary and telephone operator at a flying school in exchange for lessons as she had no other means to pay for the training. Her achievements made headlines around the world when she flew over the pyramids and competed in international flying races. Google marks International Women's Day with 13 amazing women Frida Kahlo A Mexican painter and activist born in Mexico City in 1907, her work has been celebrated internationally as emblematic of Mexican national and indigenous traditions and by feminists for its honest depiction of female experience. Google marks International Women's Day with 13 amazing women Lina Bo Bardi A Brazilian architect, born in Italy in 1914, she devoted her life to the promotion of the social and cultural potential of architecture and design. She is also celebrated for her furniture and jewellery designs. Google marks International Women's Day with 13 amazing women Olga Skorokhodova A Soviet scientist born into a poor Ukranian peasant family in 1911, she lost her vision and hearing at the age of five. Overcoming these difficulties in a remarkable way, she became a researcher in the field of communication and created a number of scientific works concerning the development of education of deaf-blind children. She was also a teacher, therapist and writer. Google marks International Women's Day with 13 amazing women Miriam Makeba A South African singer and civil rights activist born in Johannesburg in 1932, she was forced to work as a child following her father’s death. She became a teenage mother after a brief and allegedly abusive marriage at 17, before she was discovered as a singer of jazz and African melodies. After becoming hugely successful in the US and winning a Grammy, she became involved in the civil rights struggle stateside as well as in the campaign against apartheid in her home country, writing political songs. Upon her death, South African President Nelson Mandela said that “her music inspired a powerful sense of hope in all of us.” Google marks International Women's Day with 13 amazing women Sally Ride An American astronaut and physicist, she was born in Los Angeles in 1951 and joined NASA in 1978 after gaining her PhD. She became the first American woman and the third woman ever to go into space in 1983 at the age of 32. Prior to her first space flight, she attracted attention because of her gender and at press conferences, was asked questions such as, “Will the flight affect your reproductive organs?” She later worked as an academic at the University of California, San Diego. Google marks International Women's Day with 13 amazing women Halet Cambel A Turkish archaeologist born in 1916, she became the first Muslim women to compete in the Olympics in the 1936 Berlin games as a fencer. She declined an invitation to meet Adolf Hitler on political grounds, and after the conclusion of the Second World War, she trained as an architect and later worked as an academic in Turkey and Germany. Google marks International Women's Day with 13 amazing women Ada Lovelace An English mathematician and writer born in 1815, she became the world’s first computer programmer. The daughter of poet George Byron, she is chiefly known for her work on Charles Babbage's proposed mechanical general-purpose computer, the Analytical Engine, and was the first to recognise the machine had applications beyond pure calculation, creating the first algorithm intended to be carried out by such a machine. Google marks International Women's Day with 13 amazing women Rukmini Devi An Indian dancer and choreographer credited with reviving Indian classical dance, she was born in 1904 and presented her form of dance on stage even though it was considered “low” and “vulgar” in the 1920s. She features in India Today’s list of “100 people who shaped India” having also worked to re-establish traditional Indian arts and crafts and as an animal rights activist. Google marks International Women's Day with 13 amazing women Cecilia Grierson An Argentine physician, reformer born in Buenes Aires in 1859, she became the first woman in Argentina to receive a medical degree having previously worked as a teacher. Women were barred from entering medical school at the time, so she first volunteered as an unpaid lab assistant before she was allowed to train as a doctor. She was acclaimed for her work during a cholera epidemic before going on to found the first nursing school in Argentina. The harassment she experienced at medical school helped make her a militant advocate for women’s rights in Argentina. Google marks International Women's Day with 13 amazing women Lee Tai-young Korea’s first female lawyer and judge born in 1914 in what is now North Korea, she was also an activist who founded the country’s first legal aid centre and fought for women’s rights throughout her career. Her often mentioned refrain was, “No society can or will prosper without the cooperation of women.” She worked as a teacher, married and had four children before she was able to begin her legal career after the Second World War, becoming the first woman to enter Seoul National University. She also fought for civil rights in the country and was arrested in 1977 for her beliefs, receiving a three-year suspended sentence and a ten year disbarment. Google marks International Women's Day with 13 amazing women Suzanne Lenglen A French tennis champion born in 1899, she popularised the sport winning 31 championships and dominating the women’s sport for over a decade. She was the first female tennis celebrity and one of the first international women sports stars, overcoming a childhood plagued with ill health including chronic asthma – which continued to plague her in her adult life. At 15, she became the youngest ever winner of a major championship and lost only seven matches during her entire career. She received widespread criticism for her decision to turn professional, but defended her right to make a decent living in the days when the grand slam tournaments paid a relative pittance to the winners.

If you feel isolated by this, that your views are basically unwelcome in tech and can’t be spoken about… well, that’s a fair point. These views are fundamentally corrosive to any organisation they show up in, they drive people out, and I can’t think of any organisation not specifically dedicated to those views that they would be welcome in.

I’m afraid that’s likely to remain a serious problem for you for a long time to come. But our company is committed to maintaining a good environment for all of its people, and if one person is determined to thwart that, the solution is pretty clear. (Those of you wondering about the “paradox of tolerance” can check out this essay for more.)

I’m writing this here, in this message, because I’m no longer at the company and can say this sort of thing openly. But I want to make it very clear: if you were in my reporting chain, all of part (3) would have been replaced with a short “this is not acceptable” and maybe that last paragraph above.

You would have heard part (3) in a much smaller meeting, including you, me, your manager, and someone from legal. And it would have ended with you being escorted from the building by security and told that your personal items will be mailed to you.

And the fact that you think this was “all in the name of open discussion,” and don’t realise any of these deeper consequences, makes this worse, not better.