Alabama officers say they weren't aware man was also deaf when trying to force him from store's bathroom

Officers who used pepper spray and a Taser to remove a man from a store bathroom found out only later he was deaf and mentally disabled and didn't understand they wanted him to open the door, police said today.

A spokesman for the Mobile, Alabama police department said the officers' actions were justified because the man was armed with a potential weapon: an umbrella. But relatives of Antonio Love, 37, have asked for a formal investigation and said they plan to sue both the police and the store.

"I want justice," Love's mother, Phyllis Love, said today.

The woman said her son hears only faintly, has the mental capacity of a 10-year-old and didn't realise that it was the police who were trying enter the bathroom.

"He thought the devil was out there trying to get in to get him," she said.

Antonio Love, in a written statement and in a television interview given in sign language about the confrontation, said he had a badly upset stomach on Friday and went into a Dollar General store to use the restroom.

Police spokesman Christopher Levy said today store workers called police complaining that a man had been in the bathroom for more than an hour with the door locked. Officers knocked on the door and identified themselves, but the person didn't respond. Officers used a tire iron to open the door, but the man pushed back to keep it shut. Officers sprayed pepper spray through a crack trying to subdue the man, Levy said. They shot the man with a Taser when they finally got inside, he said.

Officers didn't realide Love was deaf or had learning disabilities until he showed them a card he carries in his wallet, Levy said. He was arrested on a charge of disorderly conduct, but officers released him and took him home after a magistrate refused to issue a warrant.

Levy said officers were justified in using force against Love since he had an umbrella.

"The officers really worked within the limits of our level-of-force policy," he said. "We had no information about who this guy was."

Phyllis Love said her son, who has worked in the garden department at a Lowe's home improvement store for several years, was scared when he realised someone was trying to get into the bathroom with him. He put water on his face after being hit with pepper spray, she said.

"He didn't know it was a policeman until they busted the door in on him," she said. "He had a knot on his head from where it hit him."

Levy said police wish the confrontation had never occurred. The internal investigation will include a review of Love's complaints that officers laughed at him after realising he was deaf, he said. "We'll make whatever efforts we can to resolve this situation, hopefully so this man will be able to trust police in the future so we can help him. Obviously, it's going to be a rough road," he said.