Greetings MechWarriors,

On November 19th we added four new Performance Packs to the MWO Gift Store. These Performance Packs were put together to act as starter packs for new players coming to MWO for the first time through Steam starting December 10th. With the packs being all ready to go in advance, we put them up in the Gift Store for current players to pick up or check out in the meantime.

However, to follow the recommended Steam convention we’ve decided that when these packs launch on Steam in December their prices will be based on regional pricing structures recommended by Steam instead of a straight USD-to-foreign currency exchange rate.

For the vast majority of players outside the United States, this will mean that the cost of these Performance Packs in Steam will actually be cheaper than what they would have paid using our standard Gift Store exchange rates.

To prevent any additional international players from having to pay more for these Packs now than if they were to purchase them later through our Steam page, we decided to remove the Performance Packs for purchase from the Gift Store earlier today.

As our prices are based in USD, players from the United States who acquired a Performance Pack will see no difference in cost between their original purchase in the Gift Store and the prices that will be displayed on the Steam page in December.

For any players outside the United States who have already acquired a Performance Pack from the Gift Store, and in cases where the Steam regional pricing falls below the standard exchange price, we will be contacting each of you directly to provide compensation options to make up the difference in cost based on your regional currency.

Please note that this does not in any way effect your current ownership status of a Performance Pack. No items will be removed from or changed in your account!

Finally, apologies to any players who were planning to pick up a Performance Pack through the Gift Store.