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WEBVTT KATELYN: THIS HAS BEEN A FRUSTRATING WEEK FOR PEOPLE IN THIS MONROEVILLE NEIGHBORHOOD. IF YOU TAKE A LOOK, YOU CAN SEE AT THE TOP OF THIS UTILITY POLE WHERE THE POWER LINES ARE BROKEN. THIS AREA HAS BEEN WITHOUT POWER SINCE SUNDAY >> I HAD FOUR TREES DOWN. WENT THROUGH THE FENCE. KATELYN: THERE’S STILL A BIG CLEAN-UP HAPPENING IN VINCENT MERLINO’S YARD. >> IT’S A LITTLE FRUSTRATING, BUT WHAT ARE YOU GOING TO DO? MOTHER NATURE TOOK TREES DOWN, TOOK LINES DOWN, AND THIS IS WHAT YOU GET. KATELYN: MERLINO, LIKE SEVERAL OTHERS IN HIS MONROEVILLE NEIGHHORHOOD, WITHOUT POWER SINCE SUNDAY. >> I WAS COOKING DINNER AND THE LIGHTS WENT OUT. WE HAD TO COOK AND EAT IN THE DARK. KATELYN: KEVIN HOFFNER SAID A WOOD BURNER IS HEATING HIS HOUSE UNTIL THE POWER IS RESTORE >> THE PENGUINS WERE PLAYING ON TUESDAY AND THAT’S THE DAY THEY GOT TWO NEW PLAYERS AND I WANTED TO WATCH THE GAME, SO I HAD TO GO TO THE PARKING LOT AND LISTEN TO IT ON THE RADIO. KATELYN: YOU LEFT THE HOUSE IN ORDER TO GO TO LISTEN TO THE RADIO? >> I DIDN’T HAVE A TELEVISION. [LAUGHTER] >> THIS IS RIDICULOUS. KATELYN: JAIME CONNORS LIVES IN NORTH VERSAILLES AND IS CALLING THE RED ROOF INN HOME UNTIL HER POWER IS BACK. SHE SAYS DUQUESNE LIGHT TOLD HER THE POWER WAS RESTORED ON TUESDAY, BUT IT WASN’T. >> WE WERE TOLD WE’D BE ON BY WEDNESDAY AT MIDNIGHT AND WE GOT A CALL LAST NIGHT AT 11:02 THAT POWER WAS RESTORED KATELYN: BUT AGAIN, IT WASN’T. SHE’S HAD TO REPORT HER OUTAGE THREE TIMES. >> WE DON’T HAVE THE MONEY FOR THIS. AND WE DON’T KNOW WHETHER OR NOT, DO WE STAY ANOTHER NIGHT, BECAUSE WE DON’T KNOW WHEN THE POWER IS GOING TO BE ON. KATELYN: DUQUESNE LIGHT SAYS 99% OF THEIR CUSTOMERS HAVE HAD THEIR POWER RESTORED SINCE SUNDAY’S STORMS. THOSE STILL LEFT IN THE DARK SAY THEY JUST WANT TO KNOW WHEN THERE’S WILL BE BACK. -- WHEN THE POWER WILL BE BACK. >> THEY KEEP SAYING, THIS TIME THIS TIME, THIS TIME. , YESTERDAY, IT WAS SUPPOSED TO BE 11:00 P.M. LAST NIGHT AND THAT DIDN’T HAPPEN, SO WE’RE JUST HOPING, WHENEVER THEY GET TO IT. KATELYN: DUQUESNE LIGHT SA THEY EXPECT TO HAVE POWER RESTORED TO ALL CUSTOMERS BY TONIGHT. WEST PENN POWER SAYS THEY EXPECT TO HAVE POWER RESTORED TO THE MAJORITY OF THEIR CUSTOMERS BY TONIGHT. REPORTIN

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Thousands of power outages were still being reported across the Pittsburgh region Wednesdsay evening, three days after strong winds brought down trees and wires.Tap the video player above to watch David Kaplan's report on ongoing restoration efforts.With about 4,000 customers still having no power Wednesday evening, down from a peak of 125,000, Duquesne Light says the windstorm ranks among the company's top three in 20 years based on the damage it produced.Nearly 98 percent of customers are back online, Duquesne Light said Wednesday. Repair efforts continue around the clock with more than 1,000 personnel. Duquesne Light's storm manager, Jamie Stack, said the storm had done the most damage and affected the most customers he had personally seen in the last 10 years."We have over 800 personnel on property right now, fully committed to system restoration, and we're bringing in additional contracting crews for that, as well," Stack said Monday. "Our crews are all working 16 (hours) on, eight off until everyone's restored. We feel we'll have most of the customers restored by late Wednesday night.""The wind has hampered our efforts. Not only has it caused a lot of new outages, that we continue to see wind for over 24 hours now, but it also prevents our bucket trucks from going up in the air when speeds get above 40 mph."Snapped poles and downed power lines on an Upper St. Clair street: Tap the video player above to watch Elena LaQuatra's report.Shaler homeowner Glenn Cannon, of Kittanning Street, told Pittsburgh's Action News 4 that the storm brought down at least six trees on his property."We have no power, so, of course, that means we have no heat," Cannon said. "We'll just get started again tomorrow, but it means another night here with flashlights and battery lanterns and things like that.""The way our restoration efforts go, we're going to concentrate first on critical facilities -- hospitals, pumping stations, things like that," Stack said. "Then we'll move on to the larger blocks of customers that have the most customers out, and then start working down to the individual locations."West Penn Power was still reporting over 2,000 customers without power Wednesday, mostly in Westmoreland and Washington counties. West Penn customers still looking at days without electricity: Tap the video player above for Jim Madalinsky's report from Hempfield Township.West Penn Power advises customers to report outages by calling 1-888-LIGHTSS (1-844-544-4877) or clicking the "report outage" link on their website. You can also check West Penn Power's social media sites.West Penn Power said the company is in emergency response mode, with company crews, contracted crews and mutual aid crews from other companies on alert.