Alert – U.S. Embassy Jakarta, Indonesia, March 26, 2020

Location: Indonesia

Event: Ordered Departure of Certain Dependents from Embassy Jakarta, the U.S. Mission to ASEAN, Consulate General Surabaya and Consulate Medan.

On March 25, the U.S. Department of State ordered the departure of Embassy employees’ family members under the age of 21 from Embassy Jakarta, the U.S. Mission to ASEAN, Consulate General Surabaya and Consulate Medan.

The Department of State made this decision due to evidence of COVID-19 in Indonesia, current Indonesian medical capacity, and current availability of flights out of Indonesia. U.S. Embassy Jakarta, U.S. Consulate General Surabaya and Consulate Medan remain open for Mission-critical functions only. Services for U.S. citizens remain available.

Under the Global Level 4 Health Advisory, U.S. citizens currently in Indonesia should arrange for immediate return to the United States, unless they are prepared to remain abroad for an extended period. U.S. citizens seeking to depart Indonesia should make their own travel arrangements as soon as practicable, since commercial flights are still available, albeit at significantly reduced levels.

We strongly encourage U.S. citizens, whenever they travel abroad, to enroll their travel plans on www.travel.state.gov using the Smart Traveler Enrollment Program (STEP), and to read the country information found on the site.

The Indonesian Ministry of Health has set up an information hotline regarding the potential forCOVID-19 in Indonesia. Details about the information hotline are available on its website and by calling +62–21-5210411 or +62–82–12123119.

The government of Indonesia has implemented enhanced screening and quarantine measures to reduce the spread of COVID-19. Travel restrictions could be put into effect with little or no advance notice. Travellers who have visited China, Iran, and parts of Italy and South Korea in the last 14 days will be refused entry. Visit the website of Indonesian Immigration for additional information on these new measures.

Actions to Take:

C onsult the CDC website for the most up-to-date information.

For the most recent information on what you can do to reduce your risk of contracting COVID-19 please see the CDC’s latest recommendations .

Visit the COVID-19 crisis page on travel.state.gov for the latest information.

Check with your airlines or cruise lines regarding any updated information about your travel plans and/or restrictions.

Visit our Embassy webpage for information on conditions in Indonesia .

Visit the Department of Homeland Security’s website on the latest travel restrictions to the U nited States.

Seek medical care right away if you believe you may have COVID-19 (or similar symptoms) or were exposed to someone who may have COVID-19 in the last six weeks.

Assistance:

U.S. Embassy Jakarta, Indonesia

+62-21-5083-1000

https://id.usembassy.gov/

JakartaACS@state.gov

U.S. Consulate General Surabaya, Indonesia

+62-31-297-5300 or +62-21-5083-1000 after hours

https://id.usembassy.gov/embassy-consulates/surabaya/

SurabayaACS@state.gov

U.S. Consular Agency in Bali, Indonesia

+62-361-233-605 or +62-21-5083-1000 after hours

CABali@state.gov

For regular updates, follow the U.S. Consulate General in Surabaya on Twitter and Facebook and the U.S. Embassy in Jakarta at Twitter and Facebook

State Department – Consular Affairs

1- 888-407-4747 or 1-202-501-4444

Follow us on Facebook and Twitter

Indonesia Country Information

Enroll in Smart Traveler Enrollment Program (STEP) to receive security update

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