Patrol Response Patrol officers have modified response protocols for non-emergency calls for service. Officers are able to respond via phone, rather than in person, to non-emergency and non-violent calls for service. Response protocols for emergency calls for service where there is an immediate threat to public safety will continue. Anyone in immediate danger or in an emergency situation should always call 9-1-1. Examples of calls that will temporarily be responded to via phone include, but are not limited to: Lost or found property Theft or attempted theft (loss is under $5,000) Forgery and identity theft reports Misdemeanor vandalism (damage is under $900) Non-injury traffic collisions not involving impairment or creating a traffic hazard Community members can expect to speak directly with an officer over the phone when reporting non-violent crimes. All crime reports taken over the phone will be documented as normal and sent to the proper investigative detail for follow up. If an officer determines a face-to-face response is necessary for a report call, residents will be encouraged to meet the officer in front of the location. Sponsor



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Online Reporting Additionally, the Police Department continues to evaluate ways to implement technology to maintain public safety. We encourage community members to utilize COPLOGIC, the online reporting system, which allows users to file crime reports 24-hours a day, seven days a week. For more information and to file a report online, visit http://www.longbeach.gov/police. Sponsor



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Proactive Measures To maximize available resources, portions of the department are being temporarily reorganized to support the citywide response to the COVID-19 situation. In addition, the Police Department is continuing to evaluate and implement changes that will help protect the Long Beach community during this public health crisis. Officers from throughout the department have been reassigned to field duties and are specifically monitoring key resource locations, such as grocery stores and hospitals. Officers have moved from ancillary assignments into support roles to assist the City’s emergency management teams. Detectives are prioritizing investigative cases and are available to work patrol if necessary. All training and non-essential travel has been canceled or postponed. In collaboration with the Emergency Communications Center, additional screening measures have been implemented for calls for service and public contact. As we navigate this continuously evolving public health crisis, the Police Department is fully committed to the ongoing City efforts to ensure the safety and health of our community members and city employees. Sponsor





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