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Individual Requirements We have established when remote colleagues are unavailable due to living in distant time zones. In addition to sleeping and resting times, we respect the local and religious holidays. Our company ensures their responsibilities regarding remote employees' health and safety at work. We ensure that our remote colleagues have their individual requirements met, regarding WiFi / internet connectivity, and workspace (ergonomic working environment). Individual differences are respected. We value diversity and inclusion.

Mental Health We continuously strive to manage isolation and mental health, and engage daily with colleagues on non-work topics. We formally design informal communication. For example by getting the team together on video calls to converse about topics unrelated to work, and share a meal at the same time. We know that being productive isn't working fast. It's working on what matters. We value the results of work over the hours put in.

Relationships & Communication Different ideas, opinions, and perspectives are encouraged from all team members. Our team members listen actively to each other. We try to understand without judgment. We encourage sharing emojis, photos and animated gifs to help overcome communication challenges experienced by remote teams. 😍 Team members assume the best intentions. We consciously choose to assume that our co-workers are operating to the best of their ability, and are acting with the best interest of the company and their colleagues in mind. Our team has methods for managing conflict and finding common ground. We offer access to conflict management training. We are wary of chat and email overload. We regularly turn off notifications to dedicate time for focused work. We keep regular remote retrospectives, where we give honest and caring feedback. We strive for continuous improvement.

Flexibility Our team shares responsibility for team development and leadership. We achieve goals together, by using the talents and strengths of all our team members. Our team is open to exploring different ways of doing things and adapt to change. Calculated risks are supported, as long as they don't put anyone in danger. Mistakes are seen as opportunities for learning. There is a no-blame culture. We all feel safe to report issues or potential risks.

Purpose & Values We are committed to a common purpose. We all know what our team's work is and why it is important. Our team goals are clear, challenging, agreed on and relevant to the purpose of the company. We have clearly defined strategies for achieving goals, which we all agree on. Individual roles and responsibilities are clear, and their relationship to our team's purpose and goals is understood. We trust each other.

Empowerment All relevant information is readily available to our team. Our team has the authority to take action and make decisions, within understood boundaries. Training is available to support individual and team development. Our team is committed to the continued development of all team members. Our company and team values transparency. We don't guard relevant information, we share it freely.

Performance Our team has effective time management. We structure our online meetings. We are committed to high quality. We work at a sustainable pace. All of us know this is a marathon, not a sprint. Management and stakeholders support and respect that. We learn from our mistakes, and we are committed to continuous improvement. Our team's problem-solving and decision-making skills are effective. We can overcome obstacles. Our team collaborates well with other teams, customers, stakeholders, and vendors.

Recognition & Appreciation We acknowledge individual and team accomplishments. We celebrate successes and milestones. We have a sense of personal accomplishment in relation to achieving goals. Our team contributions are valued and recognised. As individuals we feel appreciated within our team. We help our new remote employees feel like a part of the team by sending them some swag. For example personalized gifts, goodie bags, branded merchandise, and welcome letters.