Update 2:

Blockbuster has announced it's working with Microsoft and Sony to try and honour pre-orders for next-gen consoles.

Despite recently filing to enter administration again, the company is still trying to get Xbox One and PS4 pre-orders fulfilled.Anyone affected by the situation is being asked to fill out a form detailing their pre-order and providing their membership number. You'll only have until 23.59pm tomorrow, Thursday November 7 to do this, however, so be sure to get a move on if you want to be in with a chance of still seeing your new console on launch day.Original story and update follows.

We are once again very sorry to not be able to provide customers with Xbox One or PS4 consoles, but we will refund all validated pre-orders.



— Blockbuster UK (@Blockbuster_UK) October 29, 2013

Blockbuster has confirmed that any PS4 and Xbox One pre-orders made at stores will not be fulfilled.Customers should go into their stores in order to receive a refund on any money that they put down towards the next-gen consoles.Original story follows.

Film and video game retailer Blockbuster is to enter administration for a second time, according to its owner Gordon Brothers Europe.

The chain, which previously entered administration back in January, will remain trading as normal while a buyer is sought. If Gordon Brothers is unsuccessful in finding a buyer, some stores may close.

“ Any customers with outstanding orders should visit their local store who will deal with the matter.

A statement provided to IGN explains that the decision is due to continuing poor sales and rentals, despite Gordon Brothers having "striven to turnaround the historically loss-making company by restructuring the business, investing significantly in strategic marketing activities and negotiating with the landlords of its retail outlets.

"The need to significantly reduce costs whilst a buyer is sought will unfortunately result in 32 redundancies at Blockbuster UK’s head office," it continues. "All stores will continue trading as normal whilst a buyer is sought for the business. In the event that a buyer cannot be found some stores may need to close."

The big question this leaves many people with, however, is what this means for Xbox One and PlayStation 4 pre-orders. As of right now, the situation is unclear. While the original statement explains stores will keep trading, a statement provided to IGN from Blockbuster says, "Any customers with outstanding orders should visit their local store who will deal with the matter."

Having spoken to a number of stores, we were told they hadn't been briefed on what was happening as yet.

However, a source close to Blockbuster has told us that store managers are being told pre-orders cannot be honoured, which supports a tweet from the official Blockbuster UK account that claims pre-orders will not be fulfilled.

@JackInTheBox05 We are sorry that you will be disappointed and that we can’t fulfil any xboxone or PS4 pre-orders at this time.



— Blockbuster UK (@Blockbuster_UK) October 29, 2013

We'll continue to ask Blockbuster for clarification regarding pre-orders. In the meantime, let us know your experiences if you're a pre-order customer in the comments below.

Luke Karmali is IGN's UK Junior Editor. You too can revel in mediocrity by following him on IGN and on Twitter.