Update #4 (10:29am ET): This is anecdotal, but my Xbox One has updated after around three hours of trying. The update finally initiated like normal, and I’ve been able to update games.

I have not seen other users reporting the same, though. All the same, try your update now. The issue may have been resolved.

Update #3 (9:58am ET): Still no official update, but the Xbox Support team running the support Twitter account is at least aware that users are having issues. They’re offering a canned response, asking for gamertags and, well, that’s about it. Here are a few examples.

Hey there! Can you DM us your Gamertag so we can look into this? ^BZ — Xbox Support (@XboxSupport) July 8, 2016

Hey there! Can you DM us your Gamertag so we can look into this? ^BZ — Xbox Support (@XboxSupport) July 8, 2016

Hey there! Can you DM us your Gamertag so we can look into this? ^BZ — Xbox Support (@XboxSupport) July 8, 2016

Update #2 (9:37am ET): With no official clarification from Microsoft, users are beginning to take to social media outlets in droves with this issue. It’s not just Preview Program members or new Xbox One Owners, it seems. Updates as a whole seem broken as gamers are reporting failed updates for specific games.

Here are a few tweets concerning updates for games like Rocket League and Overwatch.

@RocketLeague having a problem with update (1.21) working on my Xbox One. Heard some others are having problems to, can't run the game. — Connor (@fergoaat) July 8, 2016

@XboxSupport I'm trying to update Rocket League on my Xbox One and it's not letting me and I've tried the link it tells me to go on aswell — Nathan Flocky (@NathanFlockton) July 8, 2016

@PlayOverwatch @Blizzard_Ent ok so I have Overwatch Xbox One and it won't update. I tried everything with a Xbox support person so help — Abdullahi (@abdul_saiidd) July 8, 2016

Update #1 (9:26am ET): This might extend beyond Preview Program members. New Xbox One owners on Twitter are tweeting about not being able to run initial updates on their newly set up consoles.

Help, purchased a Xbox one and I keep getting a message "there was a problem with the update" any help would be appreciated. — mark (@lennontrfc1981) July 8, 2016

https://twitter.com/4Pupu4/status/751391183897817088

Original Story: I thought it was just me this morning as I fired up my Xbox One in order to get ready to play Red Dead Redemption. The console did its usual thing to queue up a new update, tons of loading happened and then… this.