Judy Smith, the legendary Washington, D.C. crisis communications expert and inspiration for the hit show Scandal, said she has not seen a disaster like Obamacare in quite some time and that President Barack Obama has lost the trust of the American people with the law’s botched rollout.

Appearing on CNN’s Piers Morgan Tonight, Smith said, “I think it is very problematic really because this was [President Barack Obama’s] signature piece of legislation. And I think everybody agrees that [Obamacare] has been an absolute mess.”

Morgan said the Obamacare rollout was damaging to the Obama brand, especially since Obamacare is “all about new technology” and Obama was “supposed to be Geek President, the guy that wins elections with the most brilliant.”

“The President has lost a lot of trust with the American public and a lot of confidence in particular in a business community,” Smith said. “I think now he’s got to make sure that he sets expectations and timelines that are actually realistic.”