ALBANY, NY – New York is ordering state-regulated health insurers to waive any co-payments associated with coronavirus testing in emergency rooms, urgent care centers and doctors’ offices.

Gov. Andrew Cuomo said today the ban on co-payments is intended to “break down any barriers that could prevent New Yorkers from getting tested."

The state Department of Financial Services is issuing emergency regulations that prohibit insurers from imposing cost-sharing related to testing.

The state said it will ensure people enrolled in Medicaid get full coverage for testing.

The ban on co-payments does not apply to people enrolled in self-funded employer sponsored health insurance plans, which are not regulated by the state. The state advised people in those plans to contact their employers to find out about coronavirus testing coverage.

The state also advised insurers to:

Inform consumers of available benefits, quickly respond to consumer inquiries and consider revisions needed to streamline responses and benefits for consumers;

Develop telehealth programs with participating providers, particularly for individuals who may have difficulty making an office visit and where a phone call with a medical professional can alleviate the need for a hospital visit.

Verify that provider networks are adequately prepared to handle a potential increase in the need for health care services, including offering access to out-of-network services where appropriate.

The state said insurers are required to hold harmless patients who receive surprise medical bills for health care services, including those related to testing and treatment of coronavirus.

James T. Mulder covers health news. Have a news tip? Contact him at (315) 470-2245 or jmulder@syracuse.com

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