Photo credit: Taco Bell

From Delish

When Taco Bell announced the debut of its new oversize Double Chalupa with double the beefy fillings, the chain generated an insane amount of hype among fans. I mean just look at the faux magazine cover the brand created for this thing:

A twist on a classic. Say hello to the new #DoubleChalupa. A post shared by Taco Bell (@tacobell) on Jun 22, 2017 at 7:01am PDT

In all honesty, the double-stuffed fried tortilla looks pretty awesome, if not a little over-the-top. The trouble is, people are not getting what they've been promised - that is to say, the Tex-Mex restaurant apparently isn't delivering twice as much meat and toppings, as it's advertising. While the brand touts the Double Chalupa as clocking in at 9 ounces and photos depict it as bursting at the seams, the reality for some customers is much less exciting.

Fans have taken to - where else? - Twitter to express their discontent with the new menu item.

@tacobell your #DoubleChalupa is supposed to have more meat not No meat. #comeonman bring back the 5 dollar craving box. pic.twitter.com/3QlHLFa3rr - Talon Wilkinson (@TalonTTTS) June 22, 2017

@tacobell#DoubleChalupa was more like double mess with no meat and more bread.... slop from this store pic.twitter.com/VOjTm88h9s - Janiece™ (@MsJPhotogenic) June 22, 2017

@tacobell double stuff chalupa was made with no meat and put in bag upside down ! Pensacola Florida taco bell pic.twitter.com/9etT7eM4EI - Tommy Nichols (@the1tnic) June 23, 2017

Yo @tacobell might wanna let your employees know a double chalupa has double the toppings. pic.twitter.com/pHIWzBFxrX - Jack Gradis (@GradisJack) June 26, 2017

@tacobell Another anemic double chalupa. Barely any meat. All cheese/sour cream. You guys really need to send out a memo or something... pic.twitter.com/pC1bIuR7Ui - Stephen Patterson (@AMDman18) June 25, 2017

Taco Bell has responded to most of these complaints on the social media platform, saying things like "let's remake that" or "that's not OK, let's make up" and requesting the user send them a direct message.

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As Business Insider fairly notes, a giant-size shell makes it harder for customers to notice more meat, even if employees are actually filling it up with twice as much beef or chicken.

The company explained to the site that "our Customer Care team has been in contact with our fans to ensure they have the best Double Chalupa experience possible, and we are connecting with our restaurant teams to ensure our customers receive Double Chalupas that exceed their expectations."

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