Network Technical Difficulties (Oct. 1)

Our upstream internet service provider is currently experiencing performance degradation in certain internet routes, resulting in players experiencing the issues below.



More information will be provided as it becomes available.



[Date & Time]

From Oct. 1, 2018 12:41 p.m. (PDT)



[Details]

Players may be experiencing the following issues:

・Disconnected from NA/EU data center Worlds

・Difficulty logging in to NA/EU data center Worlds

・Users with characters on the NA/EU data centers are unable to access the FINAL FANTASY XIV Companion App.



[Affected Worlds]

・Adamantoise

・Balmung

・Behemoth

・Brynhildr

・Cactuar

・Cerberus

・Coeurl

・Diabolos

・Excalibur

・Exodus

・Faerie

・Famfrit

・Gilgamesh

・Goblin

・Hyperion

・Jenova

・Lamia

・Leviathan

・Lich

・Louisoix

・Malboro

・Mateus

・Midgardsormr

・Moogle

・Odin

・Omega

・Phoenix

・Ragnarok

・Sargatanas

・Shiva

・Siren

・Ultros

・Zalera

・Zodiark



[Affected Service]

・FINAL FANTASY XIV