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A MUM couldn’t believe her fries - sorry, eyes - when she was served a raw burger at McDonalds.

And the global fast-food chain has apologised to Lucy Whitehouse for the McMess-up at its Dudley Road, Kingswinford, branch.

There was certainly nothing Happy about the 34-year-old’s Good Friday meal.

Lucy, from Wordsley, spat out her quarter-pounder burger after one bite and showed the uncooked, pink dish to the manager.

The administration assistant said: “I just want to know how they managed to serve a raw burger.

“It could have been a lot worse, I could have been ill or a child could’ve been ill. It’s really disgusting.”

Lucy sent her partner Ben Walker, 28, to buy fast-food while she looked after her two-year-old son Reggie. Lucy ordered a plain quarter pounder meal with no gherkins and a chicken nugget Happy Meal for her son.

There was very little to relish about Lucy’s snack.

She said: “I ate the fries first and then opened the burger and bit into it and thought it’s very cold.

“I thought this is strange because they are only down the road from my house. I took away the bun, pulled back some of the cheese and it was pink mush.

“I picked the burger up and it disintegrated in my hand because it hadn’t been cooked properly. It was vile. It’s a good job my son didn’t have the burger because he would not have known.

Lucy talking about her experience

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“I called McDonalds straight away and they said they hadn’t had any complaints.

“The woman said she would give me two meals for free next time. I wasn’t happy so I drove back up there and I spoke to the manager, He said that it was really raw, then he took the burger away.”

A McDonald’s spokeswoman said: “Food safety is our highest priority. We place great emphasis on quality control and follow rigorous standards in order to avoid any imperfections in our food.

“As soon as Ms Whitehouse made us aware of this incident we apologised, offered to replace her meal and provide a free meal for her partner, too, which she accepted.

“If the customer has any further concerns we would encourage her to get in touch with our customer services team.”