× Precautionary Measures

Dear Valued Client:

Being one of the front-line groups that provides transportation services to hundreds of passengers in the region, the health and safety of our passengers, partners and employees is our highest priority. With the flu season at its peak and as concerns arise as a result of COVID-19 (Coronavirus), our company has taken a number of precautionary measures to provide the highest level of protection for our clients and staff with the emphasis on our vehicle cleanliness.

Further to the new Ontario law put in place regarding masks in all public places to which we comply and ask all passengers to do as well. A thorough cleaning of vehicle interior surfaces, POS machines, with disinfectant wipes will be conducted following each ride. Moreover, any passenger showing signs of the flu (coughing and sneezing) once he/she gets out of the car, drivers are instructed to put their windows down for a few minutes while driving away. They are encouraged to have an alcohol-based hand sanitizer with at least 60% alcohol in their car.

You may notice some changes to your regular service as a result of these precautions, such as the removal of all printed and reading materials from the seat-back pockets, and the limiting of all physical material sharing between passengers and drivers wherever possible.

We appreciate your understanding and are committed to continuing to provide you with the highest level of service that you have come to expect. We wish you the best of health and look forward to serving you again soon.

Coventry Connections Management