India was ranked first in a survey focusing on monitoring and tracking motivations, perceptions and attitudes towards overall well-being among consumers across 11 countries. However, more than half of the respondents said they were unprepared for medical exigencies.

The Cigna TTK Health Insurance 360° Well-being score is designed to take an annual and holistic look at health and well-being in India in 10 cities with a sample size of 3,021 respondents. This was conducted as an independent study by Ipsos. It is based on five key indices—physical, social, family, financial and workplace well-being—providing an overall score measuring consumers’ perceptions.

India ranked highest in overall well-being in the region at 72.8, which was above the regional average of 65.3 in a league of overall well-being score results across 11 countries. The countries surveyed were China, Hong Kong, Indonesia, India, New Zealand, Spain, South Korea, Taiwan, Thailand, Turkey, and the UK.

Physical well-being

Knowledge about physical health is limited and there seemed to be a gap between perception and reality. As many as 85% of the respondents claimed to eat a healthy diet, but 37% were considered overweight or obese based on their body mass index. The survey results provide further support to the fact that India is considered the diabetes capital of the world, with 54% of respondents saying they consider diabetes their top health concern, followed by heart disease at 49%. About 57% claimed to exercise about 2.6 hours per week.

Overall well-being

This score highlighted the need for Indian consumers to plan for their retirement. About 53% of Indians who participated in the study are not prepared for any large unexpected medical expenses. In the past year, the majority (65%) paid for their medical expenses out of their own pocket and will continue to do so in the future. During retirement, only about one in four (26%) claimed they will be covered by private insurance for their future medical expenses.

Social well-being

Technology and gadgets have adversely impacted the ‘social skills’ of Indians. On an average, Indians spend almost 40 hours online (digital) per week, with key activities including online browsing, emailing and social networking. This represents about one-third of their waking hours spent online with the highest being internet browsing at 15%.

Family well-being

A large percentage (89%) of the respondents considered taking care of parents’ health and well-being. However, only 70% rate themselves as performing well in this area.

Workplace well-being

Employees in India are happy, with 88% rating their workplace health and well-being as good to excellent. But with economic growth, 62% of Indians show early signs of stress. Employees in non-metro cities indicated they are happier than those in metro cities.

Edited excerpts from Cigna TTK Health Insurance 360° Well-being score.

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