Your contact center is swamped with customer calls When all your agents are busy, your customers are left waiting on hold.

Give your customer the option to 'Press 1' for a call-back When a call-back request is made, the call is transferred to Fonolo and your customer hangs up.

Fonolo waits on hold so your customer doesn't have to Our SaaS solution places a new call to your contact center on behalf of the customer.