2018-12-21, 3:17 AM

SAME PROBLEM! Brand new Lenovo Smart Display purchased from Sam's Club today. I go through the steps to set it up through the Google Home app. I get to the end, my google home app says the device is updating. However, the Lenovo Smart Display says it's downloading an update, sits at 0% for about a minute, and then says "Network Problem."

As others have said, it seems unlikely to be a hardware problem with the display, it can connect to the WiFi network. I can ping the IP address it receives from my router, it just WON'T download this update, and I'm stuck with a brand new paperweight that is totally unusable right out of the box. It's not like I can skip this udpate for now...

If Lenovo thinks I'm going to send in a brand new Smart Display on my dime that i just bought today because of their defective firmware, and/or defective Smart Display, they will quickly find me going with the Google Home Hub, or just back to my standard Google Home. (My original Google Home has worked perfect from day 1, with no issues. While this is a great start for Lenovo!)