

Most recommended from 31 comments

Ostracus

join:2011-09-05

Henderson, KY 22 recommendations Ostracus Member Bottom, and still digging. Wow! You know you're bad when even the IRS ranks better than you do. Tchaika

join:2017-03-20

New Orleans, LA 1 edit 13 recommendations Tchaika Member A pity there isn't a current score for TSA......



I did find



Personally, I prefer TSA. ..... because it would be pretty damned funny if they ranked higher than Comcast and other MSOs, proving that Americans would rather have a stranger grope their genitals than deal with the local cable monopoly.I did find an old ACSI rating for Homeland Security, from 2009, giving them a 58, the same score Comcast got this year. To be fair to Comcast, we should compare their 2009 score, that way it's a level playing field. They earned a score of 59 in 2009, so I guess they're slightly less offensive (1%!) to their customers than a stranger groping their junk.Personally, I prefer TSA. navyson

join:2011-07-15

Upper Marlboro, MD 12 recommendations navyson Member Comcrap does not care about its customers Its that simple. I dropped them over 8 years ago for Fios and I have never looked back.



If you have a choice, do not choose Comcast. You will regret it. mlohr

join:2001-05-28

Ellicott City, MD 599.4 810.4

·Verizon FiOS

TP-Link Archer C7

Asus RT-N66

Greenwave FiOS-G1100

1 edit 5 recommendations mlohr Member non responsive Squirrel damaged cables caused loss of service in most rain conditions. Even internet quit under thunderstorm conditions. It took 1.5 years to get a tech out during rain conditions, Numerous visits came after rain and they claimed no problems. After tech climbed in the rain he acknowledged problem. Three months later repaired. By then FIOS offered Dual Internet with existing FIOS Business Internet. Switched 2.5 years ago with a single 20 hour outage caused by telephone Pole damage. Haven't needed much service from Verizon. Loved improved HD quality with FIOS

DonoftheDead

Old diver

Premium Member

join:2004-07-12

Clinton, WA ·Comcast XFINITY

4 recommendations DonoftheDead Premium Member Comcast Here on Whidbey Island, Comcast is actually pretty reliable and I have few problems with them. There's a data cap (1TB) but for me it's generous enough that even streaming HD (Netflix & CuriosityStream) I never get close to to going over so I'm fairly happy with them. Multiple user accounts will probably go over. Seems to me that families should get a larger cap. I should note I only have internet and phone service. Whichever company you go with TV prices will always keep creeping up, for which I blame the content providers mostly. Right now the local telco is laying fiber on my street. They offer 1Gb service and in some places 10Gb service with no caps. Plus it's all underground so it's that much more reliable. Wave covers the areas not covered by Comcast. Very competitive with Comcast. When my contract is over I may switch. Depends on price. I've been switching every 2 years so I get the new customer discount/locked-in-price thing. Very lucky to have competition here. Better than the mainland. keason

Premium Member

join:2002-05-02

Ann Arbor, MI 3 recommendations keason Premium Member People might be more satisfied without a 1TB cap and surcharges Since I signed a 2 year 'fixed price' agreement with Comcast they have increased my bill by $10 per month and added a $50 surcharge for uncapped use which used to be included. The perfidy of Comcast is unrelenting.