ITSM is critical for all organizations across the globe for delivering, implementing, and managing IT services. ITIL® (Information Technology Infrastructure Library) framework is the most widely accepted standard to meet the quality IT service demand. ITIL® v3 was introduced in 2007, and in the world of digital transformations, the IT landscape has changed dramatically. Therefore, to address these changes, ITIL® 4 was released on 28th February 2019.

“ITIL® 4 development is a community and industry-led initiative, and we’ve been working with a team of industry experts based around the globe, including 150 content writers, reviewers, and contributors from the wider IT industry.”- Axelos.

What’s New in ITIL® 4?

ITIL® 4 is the latest release of IT service lifecycle. It provides a practical end-to-end operating model for delivery and operation of technology-based services and products.

It retains many of the core elements of effective ITSM.

Focuses on integrating ITIL® guidance with best practices from Agile DevOps, and Lean.

Provides a flexible and practical transition allowing organizations to adopt new work approaches as per the modern digital world.

Adopting ITIL® framework improves an organization’s IT services and brings flexibility. It also brings IT operations per ITIL’s best practices and ensures smart work.

Axelos introduced ITIL® 4 with the following levels of certification scheme:

Foundation

ITIL® Specialist modules

ITIL® Strategic Leader

ITIL® Master

ITIL 4 is formed by 2 main different designation schemes & require to complete the following module.

ITIL Managing Professional (ITIL® MP)

Foundation

Specialist: Create Deliver Support

Specialist: Drive Stakeholder Value

Specialist: High velocity IT

Strategist: Direct, Plan & Improve*

To become ITIL® Managing Profession:- you need to clear the ITIL 4 Foundation exam along with 5 modules mentioned above.

2. ITIL® strategic leader (ITIL® SL)

Foundation

Strategist: Direct, Plan & Improve*

Leader: Digital & IT Strategy

To become ITIL® Strategic Leader — you need to clear the ITIL 4 Foundation exam + required 3 years of management experience & 3 modules mentioned above

With the release of ITIL® 4 certification structure and course, you may be curious to know the status of your ITIL® 3 certification & credits which you have earned.

ITIL® 4 Transition from ITIL® v3: The New Certification Structure

ITIL 3 Foundation certified

If you are ITIL® v3 Foundation certified, then you may go for ITIL 4 Foundation certification exam again. ITIL 4 Foundation has new material which includes some new concept about ITIL framework

If you want to skip the ITIL® 4 Foundation exam, you must earn 17 credit from the ITIL v3. With 17 credit in your hand, you will be eligible to move to ITIL 4 and will be qualified for Managing Professional after the exam.

2. Professional with Intermediate/ Practitioner credit

Intermediate & Practitioner ITIL® professional 2 options to move t ITIL 4.

Option 1: If you have earned only 3–4 credit, then you need to take ITIL® 4 Foundation certification exam along with the module (ITIL Specialist or ITIL Strategist or both) in their preferred area of interest to become ITIL Specialist, Strategist or Leader.

Option 2: If you have earned 17 credit from ITIL v3, then you are eligible for the ITIL Managing Professional certification exam.

3. ITIL® v3 Expert certified

If you are ITIL® v3 expert certified, you are qualified to take ITIL® Managing Professional transition module and would applicable for ITIL® Managing Professional designation.

After Managing Professional designation, you can pursue the ITIL® Strategic Leader stream and need complete ITIL® Leader Digital & Strategy module.

You will be eligible for ITIL® Master after the completion of both the streams.

Conclusion

The ITIL® 4 transition is slow & gradual process. ITIL v3 certification exam will be discontinued on June 2020.

Now you know what you have to do to move to ITIL 4 from ITIL 3. It’s a great time & opportunity.

You can test your knowledge by taking this ITIL® 4 Foundation practice exam.