Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check and packaging. This process takes usually 24 hours, however it may be delayed for 2-3 days in case of weekends and holidays.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 to 15 days to arrive at their destination but can take longer from time to time. International delivery usually takes about 20–30 days. We maintain warehouses in United States, Germany and China, so shipping time may differ based on where the product is in stock.

Multiple items may be shipping in different packages to avoid added customs’ taxes, or due to the fact that they are stored in different warehouses.

Returns & refunds: We are completely sure that you will be extremely excited with our products however if you demand a refund or return you can contact us to solve your problem immediately. It’s in our philosophy, that our customers are satisfied at all costs. For more information check our Refund Policy.