Amazon and the city of Orlando have received pushback over the program, with those opposing it expressing concerns over the ample potential for its misuse. The ACLU presented Amazon with a petition and a letter signed by 17 investors asking it to stop selling the Rekognition system, while Amazon employees wrote their own letter saying the tool would "ultimately serve to harm the most marginalized." Reuters reports that the Florida chapter of the ACLU sent a letter to city officials this week also encouraging a suspension of the program, saying people "should be free to walk down the street without being watched by the government."

Two members of Congress have shared concerns as well. Representatives Keith Ellison (D-MN) and Emanuel Cleaver (D-MO) sent Jeff Bezos a letter asking how Rekognition is being used by law enforcement.

The statement provided by the city and the Orlando Police Department leaves open the possibility of recommencing the Rekognition program in the future. The two entities added, "The city of Orlando is always looking for new solutions to further our ability to keep our residents and visitors safe. Partnering with innovative companies to test new technology -- while also ensuring we uphold privacy laws and in no way violate the rights of others -- is critical to us as we work to further keep our community safe."