We get it. The Symphony can seem intimidating. Whether it’s your 1st or 100th visit, you are welcome here. Here are some FAQ’s and inside tips from Symphony staff and musicians to make your Phoenix Symphony experience more comfortable.

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What should I wear to the Symphony?

Do I have to wear a tuxedo or gown? We’re asked this a lot and the answer is NO! This is your experience - dress how you feel comfortable! Typical attire ranges from office casual to evening attire. We also suggest bring a light sweater, coat or wrap as concert venues can be chilly. For fan programs such as Harry Potter, Disney, Star Wars or tribute shows, costumes, cosplay and band shirts are encouraged.

When should I arrive?

The earlier the better! Give yourself enough time to park and pick up your tickets from will call if necessary. For most performances, lobby doors open one hour before the performance begins and seating begins half an hour prior to the first note. This gives you plenty of time to take advantage of lobby activities including step and repeats with photo booths or grab a drink from the bar. You are welcome to enjoy your beverage in your seat! Please try to arrive on time. Arriving late not only impacts your concert experience but also is very disruptive those already seated. The ushers will have you wait until there is a break between pieces and you can be seated without disturbing other patrons.

Where does The Phoenix Symphony play?

The Phoenix Symphony primarily performs at Symphony Hall in Phoenix, AZ. However, the Symphony also performs in locations throughout Central Arizona, including the Orpheum Theatre, Mesa Arts Center, Musical Instrument Museum, Prescott and more.

How much does a Phoenix Symphony ticket cost?

Tickets to The Phoenix Symphony generally start at $25-99 for most performances. Ticket prices vary depending on the performance, your seating preference and how close to the concert you buy your ticket. Our average ticket price is around $45.

Do I need to know anything about the program?

No, but researching the program (especially for classical concerts) before the concert is a great way to get the most out of your concert experience. Wikipedia is a great resource to get the basics. We will email you the week of the performance with your ticket details along with some extra info about your concert. Once you’re here, the program book is a treasure trove of information about each piece of music and the musicians on stage.

How long will the performance be?

Providing an exact runtime is difficult because each concert is a live and completely unique event, but our Classics, Pops and Special performances typically fall between 2 hour and 15 minutes and 2 hours and 30 minutes, including a 20 minute intermission. Concerts featuring films vary depending on the film runtime.

Is special access seating available for those patrons requiring wheelchairs or other special needs?

Symphony Hall and Mesa Arts Center have seating available for those patrons requiring wheelchair access or with other special needs. Special access seating should be reserved in advance if at all possible. Call our Patron Services team at 602-495-1999 for details and seat availability.

How can I introduce my child to classical music?

Children 5 years of age and older are welcome at all performances with a purchased ticket, though some children find it difficult to sit still for the length of a full performance. Interested in bringing your child? See this how-to guide!

I purchased tickets but can no longer attend the concert. What should I do?