First one I ordered (from another retailer) arrived with a cracked LCD screen; damaged in shipping. Returned it and then went over to BestBuy and they matched the price (which was a very good deal)!! So this is also a vote in favor of BBuy's efforts to get my business as much as for the TV. As for the TV, we've had it for ~3 weeks now and everything is working as expected. Not much 4K UHD content out there but what we have watched is remarkable. They pack a lot of functions onto a small remote (clicker), but its very usable once you get used to it. Has built in Web Browser, and YouTube App, but when I went to play a 4 minute animation on youtube, it wanted $1.99!!!! I don't know if this is Samsung's doing, but if so, its a major no-no. Why the heck would I pay anything when I can just go to my computer and watch the exact same animation on youtube for FREE!! I think Samsung needs to fire the person who came up with that idea... Especially if the other 'Apps' that come with the TV are going to do the same thing... if so, then the 'Smart TV' Apps are pretty much a waste.