Want more news from across Surrey? Sign up to our daily newsletter! Sign up for free Thank you for subscribing See our privacy notice Invalid Email

Fast food lovers are having to eat their Big Macs in their cars because of an “unbearable” smell of “concrete poo” emitting from a McDonald’s.

Some say they have been boycotting munching in the takeaway chain’s Ashford restaurant because of the “horrific” stench.

Calls have been made by others on social media to close down the McDonald’s due to the off putting odour which has been smelt at the site in the last month.

Writing on Google on Monday (June 24), Katherine Williams said: “Normally a perfectly fine McDonalds but tonight the smell of poop and drains in there was unbearable that we couldn’t stay and eat! Not sure if there was a drainage/sewage problem but it was horrific! Looked like lots of other people went and ate in their car too as it was so bad!”

'Enough to make you feel physically sick'

Nagy Marianna was another unimpressed user of the takeaway outlet. Giving the reasons for giving the McDonald’s site a two-star review she wrote: “The staff are friendly and pretty quick. The reason why i gave just 2 stars is the concrete poo smell.

“We were here 2 weeks ago and this smell was there. I thought this happened by accident in the toilet or something but as we were here tonight and the same smell welcomed us it couldn’t be.

"I just don’t understand why they don’t do anything about it. Who wants to eat in with this kind of smell? We bought our dinner for take away...”

While Greg Sutton wrote: "Whole place smelt badly of sewage. Enough to make you feel physically sick. I chose not to eat there. I was told there was a problem with the drains. Place should be closed by the authorities until the issue has been rectified."

Spelthorne Borough Council responded to one Twitter user's fears about the "overpowering sewage smell" saying one of its environmental health officers had visited the McDonald's last week.

Writing on Twitter, the council said: "Environmental Health visited last week and there is an odour as they are doing works onsite, however there is no risk to food safety. The toilets are working fine and there were no issues, other than the smell. We will visit again this week."

McDonald's has been working with environmental health to resolve a drainage issue, but said there had been delays as it had been challenging to identify.

However, it stressed the odour held no danger to its food.

A McDonald’s spokesman said: “The restaurant team have been working hard to resolve this drainage issue which will be fixed by Thursday. We apologise for the delay and any inconvenience caused.”

The drive-through restaurant, in London Road, opened its doors to much fanfare back in 2015 - despite a strong campaign by nearby residents to halt the plans out of fears its location opposite the hospital would create queuing traffic.

The planning inspectorate overturned the borough’s decision to reject the application in 2014.