I bought these new about a week ago but I lost the original box with the receipt so I can't make a return. I've only used these around the house a few times. I prefer IEMs on the go. These are in excellent condition. The tonal balance is actually very good and the noise cancellation is excellent.They will come with the headphones, the carrying case, the charging cable, and the 3.5mm cable.From a smoke-less and pet-less home. Shipped from MN.Feel free to PM me any questions regarding the headphones!