“Everybody who comes through that door — be it someone who comes in to receive a donation, get help with services or to volunteer — my goal is that we’re all transformed from the experience,” he said. “Not just the person who came in feels better because we gave them some clothes or they got a meal. No. You’re also better because you spent time sitting with people here and getting to know somebody who maybe you normally wouldn’t have gotten to know, and you got to find out just how remarkable that person was. And then they shared their story with you, and you found some of you in that person, and then you shared your story with them, and they saw themselves in you.