jabxtre



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NewbieActivity: 14Merit: 0 Re: Poloniex Support July 13, 2017, 11:29:14 PM #23 I have the same issue, it's been 17 days that I created my ticket and have yet to hear back from them (4.5k NEM which would have been 3ETH back when I sent the coins). Tried through Twitter, Reddit, Support... nothing.



I even created another thread here but nothing yet.



Ticket #273730



As I said before, anyone can have backlog issues but if you're open with your customers they will know where they stand. Their problem is being silent thus they create anxiety and unecessary fear. This is what's hurting their reputation.

ekiller



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LLP Programming & Electronics







Hero MemberActivity: 1638Merit: 905LLP Programming & Electronics Re: Poloniex Support July 14, 2017, 12:18:58 AM #24 Poloniex going as scam



...Days 4 Still wait for ETC deposit. I finish mine to poloniex wallet.

sonawer



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Full MemberActivity: 308Merit: 105 Re: Poloniex Support July 22, 2017, 10:57:15 PM #28 I sent in support of poloniex requests 2 times, unfortunately my tickets were unanswered. Apparently they maybe have a huge shortage of personnel, or they ignore the messages from users. Although for an organization registered in America, this behavior is very atypical.

dreamer81



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DeepOnion - Privacy first







Sr. MemberActivity: 532Merit: 252DeepOnion - Privacy first Re: Poloniex Support August 02, 2017, 05:21:02 PM #29 Did Anyone get a reply from poloniex within the last month?

Im still waiting for my case to be answered. What more should i do to get my lidt coins back?

steamon



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Sr. MemberActivity: 400Merit: 251 Re: Poloniex Support August 09, 2017, 12:22:14 PM #33 Quote from: Umbrella Holdings on August 04, 2017, 08:59:23 PM

It is necessary to employ more employees in such a large exchange firm support team. (

I think the number of poloniex support staff is very inadequate.It is necessary to employ more employees in such a large exchange firm support team.

Yea Poloniex is not doing enough to keep their support up. Last ETC transaction took 1 week and guess what a DNotes transaction got missed by the system again who knows how long I must wait now. This is a serious issue and Poloniex needs to hire more support workers asap and fixes their deposits.



Currently, only Bittrex,c-cex and cryptopia are decent exchanges that have good support and are fast. Yea Poloniex is not doing enough to keep their support up. Last ETC transaction took 1 week and guess what a DNotes transaction got missed by the system again who knows how long I must wait now. This is a serious issue and Poloniex needs to hire more support workers asap and fixes their deposits.Currently, only Bittrex,c-cex and cryptopia are decent exchanges that have good support and are fast.

jdkarma627



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NewbieActivity: 32Merit: 0 Re: Poloniex Support August 10, 2017, 11:54:18 AM #36 Is there no one from poloniex support grp on this forum or what?



So many fking complaints and no answer....



Once again lesson learned keep your money in personal wallets! Transfer on exchanges for gambling purposes only!

steamon



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Sr. MemberActivity: 400Merit: 251 Re: Poloniex Support August 12, 2017, 11:56:38 AM #38 Quote from: Mahanton on August 10, 2017, 02:48:13 PM Quote from: jdkarma627 on August 10, 2017, 11:54:18 AM Is there no one from poloniex support grp on this forum or what?



So many fking complaints and no answer....



Once again lesson learned keep your money in personal wallets! Transfer on exchanges for gambling purposes only!

Nice words you have there. It do really sucks that poloniex having no word into these issues arising in the community regarding into their service. Never really keep your money on exchanges if you dont really like to have problems on withdrawing it and you will really experience such thing. It would really be a gamble if you do decide to transfer money on those sites.

Nice words you have there. It do really sucks that poloniex having no word into these issues arising in the community regarding into their service. Never really keep your money on exchanges if you dont really like to have problems on withdrawing it and you will really experience such thing. It would really be a gamble if you do decide to transfer money on those sites.

If you want to live trade you kinda need the funds on the exchange. Also for margin trades. I hope Bittrex add margin trading soon. Still waiting on my Dnotes has been like 5 days now and some are waiting over a month for their money insane. Why are still 25000 people using it?

If you want to live trade you kinda need the funds on the exchange. Also for margin trades. I hope Bittrex add margin trading soon. Still waiting on my Dnotes has been like 5 days now and some are waiting over a month for their money insane. Why are still 25000 people using it?

chance57



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NewbieActivity: 4Merit: 0 Re: Poloniex Support August 20, 2017, 03:10:01 AM #39 I had 12 btc at the fork .. only 0.5 bch was credited

anybody else have this problem?



of course they arent responding to my support tickets

thanks

chance