“They took a dirty blanket and tied her forcefully with it and she has bruise marks on part of her arm because it was so tight and she started crying. That’s when that picture was taken,” Saliagas said.

A Delta representative sent Channel 2 Action News a statement about the incident saying:

“We regret the perception our service has left on these customers. We have reached out to them, not only to resolve their concerns, but also ensure that their return flight exceeds expectations.”

The family returns to Atlanta on April 30.

When the family complained to Delta, they said the airline offered them 20,000 free SkyMiles but they said that's not enough.

They want to see a policy change regarding how Delta handles people with disabilities.