Apparently and unfortunately, have the same issue. After installing the PMS version 1.18.8.2527 few days ago, i begun having difficulties to ensure direct connection to Shield PMS. Sometimes, it said server cannot connect to internet. Some of my family members complained that they couldnt connect. I tried so many things to fix it; change tk static local IP, change PLEX port, change DNS server, etc and all seems to no avail.

Appreciate if PLEX team can look into this and fix it as quick as possible…