NEW DELHI: The Income Tax department has launched an upgraded version of its official web portal featuring better links for taxpayer services and grievance redressal.The new website features a special link for 'taxpayer services' on the main page and it subsequently navigates the user to all important works that a person needs to get done from the tax department like getting a new PAN card, filing e-returns, checking refunds and registering grievances.The website is also hosting, from the past, various links for use by taxpayers including a special section on new I-T circulars, notifications and laws.The improved website of the department is being created and maintained by the systems wing of the department as the unit has been on a spree, for quite sometime now, to continuously make I-T processes easy for taxpayers so that they can perform their tasks over the internet rather than going to a tax office."The new website has been made operational and a special section on tax FAQs for senior citizens and other class of taxpayers has also been brought out prominently," a senior official said.The department has recently launched a pilot project to see if the lengthy scrutiny proceedings could be done over the e-mail even as it recently begun sharing information on social networking site Twitter with an exclusive handle -- 'IncomeTaxIndia_'.