Mail

It's easy to request your free Consumer Disclosure by mail. Simply follow these steps:



Download and complete form

Simply download and complete the Consumer Request form.

You will need Adobe® Acrobat® Reader® to print the Consumer Request form. You can download the free Adobe Acrobat Reader from the Adobe Web site.

Make sure all of the following information is filled out:

Name*

Current address*

Previous address (*if less than two years at current address)

Date of birth*

Social Insurance Number (optional)

Employment information (optional)

Telephone number (optional)

Signature*

*Required information



Gather required identifying information

TransUnion also requires both sides of two pieces of photocopied identification from the following list. Together these combined pieces must contain your name, current address, date of birth and signature. Do NOT send any original copies of identification. If submitting a request for more than one consumer in the same envelope, please ensure that the request and identification for each consumer are submitted on separate request forms and separate 8 ½” x 11” sheets of white paper.

Acceptable primary identification

We require one piece of valid (non-expired) Canadian government-issued identification. Examples include:

Driver’s license

Canadian passport

Certificate of Indian Status

Birth certificate

Canada permanent resident (PR) card

Citizenship card

Immigration, Refugees and Citizenship Canada form (must be accompanied with valid foreign passport).

*Please note the form, along with the foreign passport, will count as one piece of primary ID; a secondary piece of ID is still required.

Old Age Security card

Department of National Defence card

Provincial photo ID

Additional pieces of acceptable identification. Examples include:

Utility bill indicating current address

Credit card statement indicating current address

CNIB card

Social Insurance card

T4 slip (current tax year)

Notice of Assessments (current tax year)

GST/HST Refunds (current tax year)

Child Tax Benefits (current tax year)

Together these combined pieces must contain your name, current address, date of birth and signature.



Mail form and identifying information

Please send the completed form and a photocopy of both sides of your two pieces of identifying information to:

Correspondence in English

TransUnion Consumer Relations Department

3115 Harvester Road,

Suite 201 Burlington ON L7N 3N8



Correspondence in French

Centre de relations aux consommateurs TransUnion

3115 Chemin Harvester,

Suite 201 Burlington ON L7N 3N8