Dive Brief:

The global IT robotics automation market is expected to grow at a CAGR of 60% between 2016 and 2022, according to a new report from Research and Markets.

Leading drivers of the growth in automation include cost advantages, improved efficiency and improved scalability.

North America currently has the largest market share of IT robotics automation market, trailed by Europe.

Dive Insight:

Bots and robot process automation (RPA) are already automating many front office functions and helping businesses connect the dots, particularly when it comes to customer data. They can also allow workers to focus on more interesting and stimulating activities rather than repetitive tasks, so it’s not surprising such technologies are poised for big growth.



The big question is whether RPA will be used to replace workers, or just push them into more challenging roles, which they must also be willing to accept.