SHIPPING

How long does processing an order takes?

Processing usually takes around 1-2 days, no more than 3.

How much does shipping cost and long does it take?

We offer FREE shipping for all orders, world wide!

Shipping will generally take anywhere in the 5 - 15 day range, usually hovering closer to 7 days. Alternate faster shipping options are available with a small fee

Nothing is showing up with my tracking number!

Don't worry! Everything is fine, carriers can be slow at updating information, give it 24hrs and try again. If nothing is still showing up contact as at contact@stickytweet.com and we'll take a closer look for you.

My order still isn't here!

Oh no! give us a quick email at contact@stickytweet.com and we'll figure things out with you ASAP!

RETURNS & EXCHANGES

What's your policy on returns?

Because all of our products are custom made, we're unable to accept returned merchandise except in the case of damaged/incorrect orders. If you receive a damaged/incorrect order, take a photo and email us contact@stickytweet.com and we'll get a replacement sent out ASAP.

I mistyped my address when ordering, now what?

Don't worry, make sure you email us straight away with the correct address and we'll update your order. If the item has already shipped, you may have to pay to have the item redelivered as our carriers charge for address changes.

Can I cancel my order?

No problem! Email us at contact@stickytweet.com right away with your name and order number and we'll do our best to cancel it. We can only do this if you contact us before manufacturing has begun.