I really like this waffle maker. The way to make waffles is very easy and user-friendly. It's easy to clean, use, and waffles come out delicious every time! I do have a few gripes, however: 1. I'm new to waffle makers and making my own waffles, so I went with the waffle recipes that came with the machine. These recipes fail in ingredient measurements. You need twice the amount of buttermilk called for, not to mention, each recipe claims to make 4 waffles, but I can only make 3 (and that's with the extra buttermilk). 2. The temperature settings; I'm still finding it difficult to get the perfect setting. I tried doing slightly past medium, and waffles would come out cooked on the outside, but not as well on the inside. So I made waffles by keeping it on the Light setting, but then they just take way too long to make a single waffle. Not sure where the balance is, but I'm still trying to figure it out. 3. To make a proper waffle, you have to fill the entire machine with batter, making sure every hole is covered and that not a single part of the waffle iron is exposed; this ensures a complete waffle. However, when all is said and done and the machine is rotated to cook, one side always becomes way more heavy and loose and doesn't stay straight unless if you manually hold it that way. The machine isn't broken, but it's not as sturdy as I thought it would be. These complaints are mostly minor which is why I'm only taking off 1 star. I love this machine and now I love making waffles too!