Your company did a NO NO in the first place. The 'Principle' of the matter is, again, selling an incomplete product.

Your company had no issues in taking my money early this year when (especially when) the Synapse 3 was in a very poor state and one could easily consider the Tartarus V2 unusable at that time and for a while going forward.



Your company (in my opinion) had the ability to get the Tartarus V2 working under the Synapse 2 software UNTIL such time that the software was mature enough to support all features intended, yet chose not to.

Lighting is one thing. Being able to reliably use the product is another.



My biggest gripe at this point with the Tartarus V2 is the removal of the assign macro for up/down scroll wheel.

I don't buy that it's not possible to implement it. The product IMO is not greatly different from its predecessor.

It doesn't matter really what kind of excuse is given. It's a poor choice and I'm not the only one who found very useful that functionality.



My second gripe I suppose with the software is the inability (AFAIK that still exists) to assign unique D-Pad (8-directional or 4-directional) to each Keymap within the profile.



My last gripe is (AFAIK still exists) the inability to assign multiple profiles to the same game. (So as to accomplish making mappings for unique characters within the game (esp. MMOs where one may have multiple classes and those classes require different keymappings etc).



I'll be very happy if the above are addressed and the Synapse 3 Software is reliable and stable.

If that can happen, then finally the money I spent back in Feb of 2018 can be put to use.



EDIT: Oh, and the software(with latest update) does not run on boot-up as the settings I have set indicate that it should. Should I completely remove and reinstall....?

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