EMBED >More News Videos Watch the video above to find out the three reasons why Amazon's virtual assistant, Alexa, can do everything but call 911.

Christmas lights and a crime scene. Man shot while cooking dinner at home. He and wife tried using @amazon’s #alexa to call 911. Alexa didn’t understand. So, they drove to the hospital. Live at 4:30 on #abc13 pic.twitter.com/tdVT1f9kYu — Courtney Fischer (@CourtneyABC13) November 13, 2019

Shooter took off. @HCSOTexas doesn’t have a description for us. Deputies did find a shell casing in the backyard. #abc13 pic.twitter.com/XL1hbKDmlv — Courtney Fischer (@CourtneyABC13) November 13, 2019

A husband shot in the arm and chest by a backyard intruder turned to his smart speaker for help, deputies say.The shooting happened just after midnight on Mystic Timber near Mueschke in the Hidden Arbor neighborhood in northwest Harris County.Glenn Smith, 66, was cleaning fish and preparing dinner in his kitchen when investigators say someone in the backyard shot through the window. The bullet went through Smith's arm, then into his chest.After Smith was shot, he and his wife asked Alexa, their Amazon virtual assistant, to dial 911. It's not clear if either had access to a phone.But the device couldn't help, responding, "You must try another device."Smart speakers, like Alexa, only offer one-way dialing. If Smith had been able to connect, the 911 operator would not have been able to hear him.Smart speakers don't have real-time GPS data, meaning police can't locate where the 911 call is coming from, as they can with a landline or cell phone.Smith and his wife ended up driving to the North Cypress Medical Center. Smith's son tells Eyewitness News that his father is still recovering at the hospital and is expected to be okay.The shooter ran off. There is no description of the gunman at this point, and no clear motive for the shooting.If you're a neighbor with surveillance video, call the Harris County Sheriff's Office.