2015-10-28

Bought a Mi Pad from Amazon in the last sale. Was extremely surprised to receive it in nothing but a poly bag! The result was that the original Xiaomo box (which incidentally is the strongest box I’ve seen for a mobile device) was damaged.

Whats more, the device itself was defective, and to Amazon’s credit, they exchanged with minimum fuss.

However, despite my calling them up and ranting about the lack of proper packing, the replacement too was sent in just a poly bag. So the same experience was repeated – the original box was damaged this time also. Though the tablet inside bore no visible marks, it is always possible that internal damage could have occurred.

With this experience, Amazon had demoted itself to the likes of PayTM, which dispatches EVERYTHING in just a poply bag, without any discrimination whatsoever, be it a hard disk or whatever.

Now the funny thing is I received a 100 bucks shampoo bottle from Amazon today, all nicely packed, Amazon style, with outer box and bubble wrap and all.

How wierd is this packing policy that sends a much expensive electronics device in naught but a poly bag, and spends so much on packing a 100 buck plastic bottle? Note that this was an Amazon fulfilled order.

This begs me to ask – how are others here receiving their consignments? Esp. those with mobiles or tablets or other electronic items? I’m not going to have confidence in buying mobiles/tablets from Amazon now.