Get Ready

Activate Your Key

If you signed up before May 17 your Citi Bike Annual Member key should have arrived by today. We encourage you to activate it this weekend so you're ready to ride on Monday.



We will extend the renewal dates for anyone who activates their key before the system goes live to one year from May 27.



To activate your key, go to

To activate your key, go to citibikenyc.com/login , sign-in and click the Activate Key button to get started. You'll need to enter the number printed on the back of your key.

If you have trouble please call our Call Center at 1-855-BIKE-311. The Call Center is now open 24 hours a day.