To make a purchase on our website, you must first select the country you wish to send your order to. This will allow you to view the flowers and plants available in our catalogue.Once you have selected the delivery country, you will be able to choose the option/s you like best from the different ones available. You can also add a small detail to complement your gift and a personalised message for the recipient.When you complete your product selection, you should introduce the delivery details for your order. It's very important that you check that all the information is correct to ensure your order can be delivered without any problems.Lastly, the system will guide you to introduce your payment details, which will be processed securely on our platform.Once your order has been confirmed, you will receive an email with a summary of your order and our system will assign it to one of our trusted florists.We always endeavour to make the prices of our products as competitive as possible. However, we are occasionally obliged to change them if the florist informs us of a variation in the cost of the material, preparation or transportation.If this should happen to your order, we will get in touch with you straight away so that you can authorise us to process the order at the new price. If we do not receive confirmation from you in 48 hours, your order will be automatically cancelled and we will refund the full amount via the same method of payment you used to make the purchase.Please bear in mind that we do not make deliveries on Sundays or holidays. Nor can we process orders by telephone or email.If you have any further questions about our purchasing process, please send us a message here . We will be happy to help you.