Duc helped my husband (USAF) buy our first home together here on the island. My husband got orders here to JB PHH and we had been preparing for months, but trying to buy a house here while living in California was a task in itself... Until we met Duc. In addition to being military (a VA buyer), we had very specific requests for our house (#bed/bath, neighborhood, yard, etc.) due to wanting something better than our CA home for both our dogs (three) and ourselves (just hubby and I). Duc worked very closely and attentively with us to find homes that would fit our requirements and preferences. We put together a list of about 5-6 homes we wanted to come see, and had a house hunting trip out there. Duc took us to each of the houses on our list, answered all of our questions and looked into any concerns. He was always very prompt to respond - via text, phone call, and email - even accounting for our time difference when we were in CA. If he didn't know the answer to a question, he found out quickly. He made this process as easy as could be given some circumstances... The seller's realtor... Well, he sucked. He was slow to respond, disorganized, and lied/omitted important details on the MLS. Duc, however, made up for the other realtor's shortcomings by staying actively on top of him, finding out info from alternative sources (where appropriate), and generally picking up the slack. Another challenge we faced with which Duc was a huge help was the fact that the bank we'd been using in CA does not have any branches on the island. Wherever possible, Duc helped us with this too (e.g. relaying with the escrow company). Through my experience working with Duc the last couple months, I can describe him as: hard working, compassionate, easy going, very professional, customer service/happiness oriented, prompt, attentive. Any realty work we do in the future on the island will definitely be with Duc.