Port Authority - Bus Rider App Research

This research is part of a student research project at Carnegie Mellon University. Your identity will not be requested. Responses will not be shared publicly or privately with any individuals other than those within our project group and our faculty advisors. Results of this survey are not sold or in any way made available to any third party for any purpose.



The purpose of this survey is to better understand the needs of the users of the Port Authority transit system, specifically those who use the bus. Our group plans to use the information gathered from this survey to design and implement a hypothetical prototype mobile application to address these needs and to improve the experience of using Port Authority's bus system.

