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Last updated on 9/3/2020 at 11:30 am

You will not be able to file weekly claims for PUA until your eligibility has been determined. If you qualify, your determination will provide further directions on how to file your weekly claims. If you are eligible for weeks that have already passed, you will be able to file for those at that time as well.

There is no need to call at this time. Your application will be processed as quickly as possible. Your patience is appreciated.

For help using online services, or if you are unable to go online, call the PUA Hotline at (608) 318-7100. The hotline is available from 7:30 AM to 4:30 PM, Monday through Friday. This hotline is to help you complete your PUA application and provide general information related to the PUA program only. If you are calling for any reason other than PUA, your question will not be answered; call the Claimant Assistance Line instead.