Most of our offices, including Reno City Hall, remain closed to the public. The Building, Business License, Planning and Engineering Departments (Community Development), located on the 2nd Floor of City Hall, is open to the public for drop off/pick up services only. See the Community Development procedures before visiting City Hall.

You can pay your sewer bill, parking tickets and municipal court fees and fines online. We encourage all residents to use our online services.

Open

If you need to conduct business with the Community Development Department, please see new procedures before visiting City Hall.

Reno Police Department: Those wishing to make an in-person report must call (775) 334-2175 to schedule an appointment, Monday-Friday between 8 am-1 pm. Appointments can also be scheduled online at renopd.com/report.

Parks, Trails and Open Space are Open, with the following exceptions and conditions: Playgrounds remain closed until further notice Drinking fountains are off; residents should provide their own bottled water Sports fields and joint-use school fields are open to sports leagues with a valid RYSA field permit. Permits are restricted to non-contact practice only. Picnic facilities are first come, first serve (no rentals), maintaining strict physical distancing guidelines and limited to groups under 25 persons Residents are encouraged to wash and/or disinfect their hands as soon as possible after leaving public parks

Aquatics facilities are Open, with the following exceptions and conditions: Lap swimming is available with a maximum of 3 people per lane. Swimmers must reserve a lane no more than 48 hours in advance. Water fitness class students must register in advance. Open swim is limited to the first 50 people per session, first come, first serve. All swimmers are recommended to come ready to swim and leave immediately after swimming to limit locker room use. Face coverings must be worn while entering and exiting the facility as well as when not actively in the water.

Recreation Centers Only Neil Road Recreation Facility is open. View list of programs available. Reservations must be made for all programs, weight room use and cardio room use. All participants must leave upon completion of activities, no loitering in the lobby Face coverings must be worn at all times, even while participating in programming when able to do so.

Youth Programs - Sierra Kids

Camps for Kids - Vacation Station (school break camps)

In addition, per the Governor's directive, public and private gatherings are limited to 25 or fewer people at a given time. Although the parks remain open, it is important to follow the CDC recommendations to help protect public health and prevent the possible transmission of the novel coronavirus (COVID-19).

Visit the Parks and Recreation page for more information on parks and recreation programs.

Additional cleaning measures are in place at all City facilities to protect the community and City staff. Please note, information may change quickly. We will update this page and post information to City of Reno social media channels as information changes.

Closed

Cancelled or Suspended

Weekly Monday morning drop-in with CD (Community Development) sessions have been cancelled. If you have questions or need assistance with applications, permits, or plans during this time, please contact the Planner of the Day at POD@Reno.Gov or 775-321-8309 or the Building and Safety Division at Permits@Reno.Gov or 775-334-2063.

Cancelled Special Events

Special event permits for public property have been suspended.

Parks and Recreation Cancelled Events

Sunday Senior Dances at Neil Road Recreation Center (until further notice)

Military to the Mountain 2020 Program

Participants who have already registered will be contacted and will receive a full refund for programs cancelled due to COVID-19. These cancellations are based on the current recommendations of the Centers for Disease Control and Prevention (CDC), which indicate that older adults are at higher risk of getting very sick from this illness.

Please be aware that there may be other events that occur within Reno (concerts, shows, conferences) but are operated independently from the City of Reno. You will want to contact specific event organizers for more information.