Since its inception, ICONOMI has been committed to protecting our users’ accounts and personal information to ensure a safe and enjoyable experience while also satisfying all legal requirements.

Account limits & Verification

In order to increase your ICONOMI account limits, we will need to verify your identity. The ICONOMI identity verification process is in accordance with Know Your Customer (KYC) and Anti-Money Laundering (AML) legal requirements. We use a trusted third party, IDnow, a German company that specializes in digital identification. During the verification process, IDnow checks your identity documents and determines their authenticity.

Why should I verify my account?

Besides the additional security applied to your account when you satisfy KYC requirements, higher verification Tiers will lead to higher deposit/withdrawal limits on your account.

How can I verify my ICONOMI account?

Verification at ICONOMI is very simple and intuitive. Simply go to the Account page and click on the Verify button to start the verification process. Then follow the on-screen instructions.

Tier 1: Personal data and SMS verification

You will need to go through these verification steps:

Select your nationality Enter your personal data Review and submit Enter the code you receive via SMS

Tier 2: Video call verification

Once you’ve completed Tier 1 verification, you can proceed to Tier 2, as long as your country is supported by IDnow (see below for a link to the full list of supported countries).

You will need to go through these verification steps:

Review the personal data you submitted for Tier 1 verification and update if necessary. You will not be able to change your country, nationality, or date of birth. Online identity verification through video call with IDnow service.

IMPORTANT

Make sure the information you provide matches your ID documents exactly.

Some countries/ID documents are not currently supported by IDnow. We apologize for any inconvenience this may cause, and we are working to increase the list of supported countries/ID documents .

. Citizens of the United States or Saint Vincent and the Grenadines cannot use the ICONOMI platform at this time. After August 31, unverified accounts will be locked and funds will only be accessible manually via the helpdesk. We are sorry for any inconvenience this may cause.

cannot use the ICONOMI platform at this time. After August 31, will be locked and funds will only be accessible manually via the helpdesk. We are sorry for any inconvenience this may cause. Tier 2 verifications with IDnow can take a while to process. If there is a queue, you will be notified via email as soon as your details have been confirmed and you will be able to commence your Tier 2 video call verification with IDnow. We appreciate your patience!

Tier 3: Custom limits

If you are already verified for Tier 2 but need to increase your deposit/withdrawal limits further, please contact us at support@iconomi.net and we will determine whether this is possible for your account.

Have further questions about the verification process?

For detailed information or if you are experiencing difficulties with our verification process, please read our knowledge base.