Make no mistake, anti-piracy organizations have a thin line to tread. On the one hand they have to show their efforts yield results, and on the other that the piracy situation is so bad that they are needed more than ever. From two different mouths the RIAA has been doing that just this week but it's hard to accept that either approach yields results without being counter-productive.

Some people believe that anti-piracy groups do a hateful and cynical job, and achieve little other than negative publicity.

Others maintain that they are absolutely necessary to protect the livelihoods of the world’s creative industries, and without them the world would be a worse place.

Whatever the belief held, proponents and opponents alike are nevertheless intrigued by what happens behind the closed doors of anti-piracy groups, particularly when viewed through the prism of their press announcements.

Just this week Recording Industry Association of America (RIAA) Chairman & CEO Cary Sherman commented on the White House launch of a new awareness campaign along with PSAs designed to alert the US public to the apparent perils of piracy.

“As a community still plagued by the rampant theft of our work, we have seen firsthand the devastating effects this theft can have on the lives of hard-working, passionate musicians, songwriters, producers and countless others,” said Sherman.

While the RIAA’s support of this type of campaign is nothing new, the last decade witnessed a much more controversial way of spreading the anti-piracy message – massive legal action which saw the music group settle with thousands of individuals for millions of dollars and sue a few unfortunate souls to within an inch of their lives for millions of dollars each.

As the RIAA previously told TorrentFreak, that legal campaign was designed to attract attention after PSAs previously run by the group were shown to make “little difference”. But there are also other techniques available to the RIAA to tip the market in their favor.

During November, Tennessean.com ran an article titled Music Row spent $4 million on lobbying in 3 months in which they state that the industry’s focus on lobbying “comes after the music industry’s use of a tactic, now almost universally acknowledged as a failure, in which it filed lawsuits against individuals accused of illegally downloading songs to stop piracy.”

So a failure then? Absolutely not, says the RIAA in a just-published response.

“Our legal efforts served as an essential educational tool: Fans know far more now about copyright laws and the legal consequences of stealing music than ever before. Before initiating lawsuits in 2003, only 35 percent of people knew file-sharing on P2P was illegal; afterward, awareness grew to 70 percent,” writes RIAA Director of Communications Liz Kennedy.

“Where there was virtually no legal digital market before the lawsuits, today the market exceeds $3 billion annually, and revenue from online platforms will comprise more than 50 percent of total industry revenues this year,” she continues adding that doing nothing would have meant illegal downloading would have “skyrocketed further”.

The RIAA’s conclusion is shown in the title of the piece – RIAA largely succeeds in goal of bringing piracy under control – but that seems scarcely compatible with Sherman’s comments that the industry is being subjected to rampant theft, unless “controlled rampant theft” is something the RIAA associates with a successful outcome to an anti-piracy campaign.

While Sherman may be offering support to the new PSA’s issued by the government, it’s clear that from previous comments the RIAA have little faith in them. The sue-em-all campaign certainly raised awareness, but it hasn’t negated the need for millions to be spent on lobbying, most recently in support of PROTECT IP and SOPA.

And here’s the thing. There are few people outside the music industry (maybe even inside) who think that suing customers turned out to be a particularly clever thing to do. Similar numbers are supportive of the industry’s championing of SOPA. All of this only adds credibility to the arguments of those who say that anti-piracy groups do a hateful and cynical job, and achieve little else other than generate negativity.

Worryingly, this is a view widely held by the ‘Internet Generation’ who are the ones expected to forget the past and utilize RIAA-sanctioned music services in the future. The cry of F*** THE RIAA didn’t exist before the lawsuits and it will take a long time to forget – support of draconian SOPA-style legislation only succeeds in prolonging the memories.

Of course, the RIAA will always justify their worth, characterizing questionable former campaigns as a success but noting that there is a new crisis in the piracy war that means they’re needed more than ever before.

However, all is not lost, because the RIAA already have the solution. I’ll leave you with Liz Kennedy’s words from The Tennessean which show that rather than throwing millions at lawyers and lobbying, maybe the RIAA should spend some time getting advice from Valve and Steam, and learning how influencing the public is really done.

“To be clear, no legal efforts are a panacea,” says Kennedy, “compelling legal consumption options are the most important.”