What documents are needed to accompany my shipment?

All shipments must be accompanied by a consignment note, commercial invoice and package labels.

Can you hold the consignment at destination for a week, if so what are the charges.?

Yes, we can do this. The visiting officer will address the questions.

Do you provide door to door Pickup Service?

Yes, we provide door to door Pickup Service.

Is it mandatory for the recipient to be available in person to receive the consignment?

It is not mandatory for the recipient to be available for address specific delivery.

I need help on a consignment and assistance on how to lodge a complaint?

You can send in your queries with contact details by filling up the form in the contact us section. We shall get back to you within 24 hrs.