Jay Leno

Jay Leno arrives at the NBCUniversal Summer TCA Tour at the Beverly Hilton Hotel on Thursday, Aug. 13, 2015, in Beverly Hills, Calif. (Photo by Rich Fury/Invision/AP)

(Rich Fury | Invision | The Associated Press)

An Upstate New York woman was ecstatic this week when she got a phone call from Jay Leno after getting scammed out of tickets to his show at Turning Stone Resort Casino.

According to the Utica Observer-Dispatch, the former "Tonight Show" host reached out to the paper after reading an article about how ticket scammers had become a "terror" for the local community.

Leno reportedly gets a Google Alert whenever his name is mentioned in the news.

The article described how Anne Milograno of Marcy had paid a third-party vendor $400 for four $30 tickets to Leno's show at Turning Stone. Then the tickets never came, and Milograno was forced to buy another set the night before the show.

"I hate to see that kind of stuff happen," Leno told the O-D. "I try to keep the price fair. I mean, I'm flattered she would pay that much to see me, but that's terrible."

He asked the paper how to get in contact with Milograno, then gave her a call late on Monday afternoon and offered her four tickets and backstage passes for his next appearance.

"Oh my God, I cannot believe I just talked to Jay Leno on the phone! I can't believe it!" an excited Milograno told the O-D. "I'm like asking 20 questions to the most famous man. The guy from 'The Tonight Show!' I'm like, 'Wow! You're not really him!'"

She said she asked him about his favorite car (from his legendary collection), and a few questions about his personal life because she couldn't believe it was him.

"I can not get over it. It was the best thing to happen," Milograno told the paper.

According to Broadway Utica Executive Director Derek Clark, third party ticket vendors have become a real problem since a production of "Kinky Boots" in the fall.

Several companies have begun offering tickets online at exorbitant prices for local shows. They are not technically scalpers because customers must accept terms and conditions that allow them to charge high fees.