Source: https://community.sophos.com/kb/en-us/134486

Overview

SophosZap is a last resort command line clean up tool focused on uninstalling Sophos Endpoint products to revert a machine to a clean state.

To uninstall we strongly recommend that you use the standard product uninstaller first. Only use SophosZap when all other uninstall options have failed, as SophosZap uses heuristics trying to identify Sophos components on potentially partial information and that carries additional risks.



Applies to the following Sophos products and versions

SophosZap





What products can it remove?

SophosZap can remove problematic setups involving:

HitmanPro Alert (HMPA)

HitmanPro (HMP)

Sophos Central Endpoint

Sophos Central Message Relay

Sophos Central Server

SEC managed endpoint

Sophos Home

Sophos Anti-Virus (standalone)

Sophos Clean

Update Cache

Other Sophos standalone products

SophosZap will stop running if incompatible products are discovered, you will need to manually remove these products before proceeding.

Incompatible products include:

AD Sync Tool

Invincea

PureMessage for Exchange (PMEX)

RMS as a Server/Relay

Sophos Enterprise Console (SEC)

Sophos SafeGuard Enterprise (SGN)

Sophos Server Lockdown (SLD)

SAV for NetApp

SAVDI

Sophos Transparent Authentication Suite (STAS)

Sophos IPsec Client

Sophos Connect

Sophos Connect Admin

Sophos Update Manager (SUM)

Prerequisites