The Primary Coverage is applicable until February 28, 2019 with no year/mileage limitation.

After the Primary Coverage period ends, the Secondary Coverage is applicable for 10 years from the date of first use or 150,000 miles, whichever occurs first.

Frequently Asked Questions



NO CHARGE

Primary Coverage

Secondary Coverage

Customer Support Program / Warranty Extension ZHA2012 Model Year Tacoma Coverage for Air Injection Pumps and/or Air Switching ValvesIn our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer SupportProgram to provide coverage for Air Injection Pumps and/or Air Switching Valves on certain 2012 model year Tacoma vehicles.Toyota has received a number of reports regarding the Air Injection Pumps and/or Air Switching Valves. In these reports, customers have experienced an illumination of the check engine light (Malfunction Indicator Light). This condition can be due to moisture/water in the Air Injection Pumps and/or Air Switching Valves.Although the Air Injection Pumps and Air Switching Valves are covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36000 miles (whichever comes first) and by the California Emission Warranty for 7 years or 70,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to the Air Injection Pumps and Air Switching Valves.This Customer Support Program provides coverage as it applies to Air Injection Pumps and Air Switching Valves. The specific condition covered by this program is the illumination of the check engine light (Malfunction Indicator Light) due to moisture/water in the Air Injection Pumps and/or Air Switching Valves. If the condition is verified, the vehicle will be repaired with new Air Injection Pumps and Air Switching Valves under the terms of this Customer Support Program.There are approximately 87,000 vehicles covered by this Customer Support Program. There are approximately 1,400 vehicles in Puerto Rico involved in this Customer Support Program.Toyota will begin to notify owners in late-January and will be mailed over several months.Refer to Warranty Policy Bulletin WPB# POL18-01 for additional information.Toyota has received a number of reports regarding the Air Injection Pumps and/or Air Switching Valves. Inthese reports, customers have experienced an illumination of the check engine light (Malfunction IndicatorLight).This condition can be due to moisture/water in the Air Injection Pumps and/or Air Switching Valves.Although the Air Injection Pumps and Air Switching Valves are covered by Toyota’s New Vehicle LimitedWarranty for 3 years or 36,000 miles (whichever comes first) and by the California Emission Warranty for 7years or 70,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience.Toyota is providing additional customer support for repairs related to the Air Injection Pumps and Air Switching Valves.The Air Injection Pumps and Switching Valves are parts of the vehicle emissions system. The AirInjection system is designed to pump fresh air into the exhaust stream during a cold engine start; thefresh air helps speed the catalytic converter warm up time to reduce cold start emissions.Toyota will send an owner notification by first class mail starting in late-January 2018, advising owners of this Customer Support Program.If the owner experiences the condition described above, they should contact their local authorized Toyotadealership for diagnosis. If the condition is verified, the dealer will replace the Air Injection Pump and AirSwitching Valves atto the customer.This Customer Support Program provides coverage as it applies to Air Injection Pumps and Air SwitchingValves. The specific condition covered by this program is the indicated illumination of the check engine light(Malfunction Indicator Light) due to moisture/water in the Air Injection Pumps and/or Air Switching Valves. Ifthe condition is verified, the vehicle will be repaired with new Air Injection Pumps and Air Switching Valvesunder the terms of this Customer Support Program.The specific component(s) covered by this Customer Support Program is/are as follows:• Air Injection Pumps• Air Switching Valves• Air Pump CoverThis Customer Support Program only applies to vehicles that have exhibited the condition described above.If an owner has not experienced the condition, he/she is asked to apply the notification label to the OwnersWarranty Information Booklet for future reference.The repair takes approximately one hour. However, depending upon the dealer’s work schedule, it may benecessary to make the vehicle available for a longer period of time.Reimbursement consideration instructions will be provided in the owner letter.If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.