They received his suicide letter several days before his death.

More details have been released by Jonghyun‘s family and close friend, about his suicide letter and the days prior to his death.

According to Nine9‘s agency, Jonghyun sent his suicide letter to her days prior to his solo concert on December 9th.

“Jonghyun sent her the letter a few days before his concert. Nine9 was so shocked [when she received the letter], that she notified us [immediately]. We didn’t know what to do, so we attended his concert to inform his family about it.” — Nine9’s Agency

However, Jonghyun’s family were already aware of Jonghyun’s suffering and were attempting to help him the best they could.

“Jonghyun’s family already knew was suffering, so they tried to constantly be there for him. After receiving the letter, Nine9 also kept in touch with Jonghyun more frequently.” — Nine9’s Agency

Nine9’s agency went on to talk about the day Jonghyun passed away. The day of his death, Jonghyun sent a message to both his sister and Nine9.

“Jonghyun said his last goodbye [via text] to his sister and Nine9 on the day that he passed away. His message was very similar to the previous letter he’d sent to Nine9. Nine9 and his sister called the police and found him, but it was too late.” — Nine9’s Agency