The main factors that the EXMO platform considers in fees pricing:

fees that payment providers set for EXMO;

market conditions and liquidity on the platform.

Let’s take a closer look at each of these factors below:

1. The provider’s fees.

Since payment systems, that provide methods for depositing and withdrawing funds are aimed at the commercial success and profitability of their projects, they set fees, that the EXMO platform has to cover with its own commission. Consequently, the high fees in contrast to the opinion of some users are the burden of the payment systems and are not the “greed for profit” of the EXMO team. EXMO team is always in the process for onboarding new providers with lower fees.

2. The market conditions and liquidity.

There is a wide variety of payment methods available on the EXMO platform, with no established restrictions on Depositing through one method and Withdrawing only using the same method, sometimes aforementioned permission creates distortions in the liquidity in means of payment.

For instance: Let’s take an example:

The user №1 Deposited $100 through method A, after a while, he decided to Withdraw $ 100 through method B, which is more convenient and popular. Thus, the platform on the method A (less popular) remains + $ 100, and -100 $ on the method B (more popular).

In the case, when this scheme becomes massively used, a phenomenon called “liquidity imbalance” occurs, when there is an excess of funds on one method and a deficit on the other. EXMO has to adjust commissions fee (i.e. control demand) to reduce Deposits volume on method A and increase Deposits volume on method B, not to disable the availability of method B.

The concept of regulation of commissions for Deposits and Withdrawals of funds

The EXMO Exchange commission milestone level for user’s Deposits and Withdrawals is the following:

no more than 3 % for all payment systems, and

% for all payment systems, and no more than 4% for Visa/MasterCard cards.

EXMO team is planning a final transition to such commission fees in the second quarter of 2019. In fact, currently(February 2019), most of the available methods do already have commissions within 3% and 4% limits, and the remaining ones- are in the process of transition to the aforementioned level.