I would like to start off by apologizing for my absence and for the lack of communication in that time.



During this time, I was on a trip overseas, I was busy with personal matters, and at some point, I had become sick. I had also delegated the task of shipping orders during that time frame, and was unavailable to provide any insight whenever problems were to occur.



I understand that many of you are upset, and I have decided to take action. I will be coordinating with others to improve customer support in order to provide more prompt service. Hopefully we will be able to answer any queries you may have in a timely manner.



What I have done was really self-fish and unacceptable. The mass pile up of emails, from the trip, really demotivated me, and I sincerely apologize. I am still studying and a lot of this is still a learning process for me. From here on out, I hope to improve the company with more support, updates, and myself. In the future, I will put forth my best efforts to ensure you are not blacked out from what is going on.



Some of the contacts can be found here:



andy@originativeco.com

eugene@originativeco.com

johnson@originativeco.com

sheraton@originativeco.com

