ARKANSAS — A heartwarming video of a police officer opening a gift from a Livermore family for an elderly man and his dog in Arkansas, bringing him to tears, has gone viral.

The video shows Officer Tommy M Norman helping “Mr. George,” a 97-year-old from North Little Rock, Arkansas, open a box of gifts for him and his pup, Quincy, from the Morgan family in Livermore.

Mr. George first opens a note accompanying the gifts but then hands it back to the officer, saying he can’t read.

“You are such a sweet and polite man, you deserve nothing but the best,” says the note from Amanda and Cody Morgan.

Mr. George wipes away tears as he is read the letter, and sees the gifts inside: Gift cards for him, and toys and treats for his dog.

The video has been viewed nearly 200,000 times since it was posted on June 6 on the police officer’s Facebook page and received more than 7,800 “likes.”

“I have been emotional lately about the world we are living in and feel like there’s no hope. But Mr. George you give me hope. Thank you,” wrote Amanda Morgan, 28, of Livermore.

In an interview with this newspaper Tuesday, Amanda Morgan said she has no direct connection to the police officer, but has been following his Facebook page for several years. She said she wanted to send George, who reminds her of a grandfather or father figure, something special.

“I feel like we need to pay attention to more love than hate in the country. That’s what I love about (Officer Norman’s) page. He goes above and beyond,” she said.

Even though Morgan lost her job in February, she said she still felt like she should give back. She’s following in her father’s footsteps, a Valley Transportation Authority bus driver in Santa Clara who would have a basket of toys for children during the holidays. He passed away three years ago and Morgan said she wants to give back in his memory.

She said she hopes to one day meet Mr. George, and hear stories about life.

Officer Norman regularly posts videos, photos and posts of his local community policing, often featuring Mr. George, who sometimes uses a wheelchair to get around. He also posts daily videos of local children or folks with disabilities, and his own involvement with helping or just talking to them. People send gifts from around the world to the North Little Rock community.

Morgan said her own dog, a husky named Leo, helped pick out the treats and toys for George’s dog.

George, who had not been feeling well lately, was featured in another recent video and said he had been feeling much better thanks to some medicine.

Officer Norman’s Facebook page can be found at www.facebook.com/OfficerTommyNorman/