Were we INSANELY ambitious to build something this big with Offine/Online/Single Player/etc? Yes, definitely

Would things have been easier and more polished if we focused on just one of those like other games we are often compared to which only do one of those things (ex. Divinity Original Sin, Pillars of Eternity, etc.)? Yes, absolutely but we didn't want to do just one thing (single player OR multiplayer).

Did we build this game with only 1/10 to 1/20 of the budget of games we are often compared to (Witcher, ESO, Black Desert, Arch Age, etc.)? Yes

Could we do a better job about communicating? Of course

Could we have sacrificed other systems to overhaul / start over with the quest system before launch? Yes and that was probably a bad priority call in hindsight and for that we are sorry.

Are we sorry that some people feel misled by our communications? Yes, very sorry

Are we committed to making the game better every month? Yes

Greetings Avatars,I've jumped in a couple of threads lately to express my thoughts. The threads were VERY different. One was highly critical, the other was highly loyal. What I want to point out to everyone is that both have their place here, both are welcome. Please do not try to chase away either one. Our only path forward is one in which we can unite our community, not one in which we divide ourselves into white knights and black knights. Remember that the people taking the time to critique the game are doing it because they want the game to be better and they care. Those of you defending the game please try to remember that in your debates with them. On the other hand those of you critiquing the game please try to remember that those defending the game love the game as much as you do!In all of these discussions try to remember that there is another human being on the other side of the screen. That human being bought our game and played it. They helped make all of this happen. They are part of all of this as much as you are. Also try to remember that we developers are human beings too. We are not perfect. We make errors, we don't communicate as clearly as we should sometimes, we don't set priorities as well as we should, we work hard, we sometimes cry in the shower, we dance in the game, we care very deeply about what we do, and we really do listen even if it seems like we are not sometimes.If sometimes it seems like we are not listening it is only because we are so overwhelmed with everything we have to do every day. I do not think we do a good enough job communicating how much we get done for such a small team. This game is the most complex game we have ever built. There are more features and more moving parts in this game than anything we have ever done. To do that with such a small team means everyone is doing multiple jobs and working to iterate on highly complex systems. On top of that we try to maintain a super high level of communication (even if it seems like we don't) with daily standups posts, weekly updates, release notes, quarterly schedules, weekly livestreams, monthly livestreams, etc and those all take a bunch of time to organize, write, produce, format, post, etc.At this point all of us have a choice. We can stay here and work together to make this better. Or we can choose to move on.If you do choose to stay and you are currently in a state where you are frustrated please try to get yourself to a place where you can understand that we make mistakes just like everyone but we are committed to correcting them. Please try to focus on the issues with the game and how we can fix those.In either case, whatever you decide, please know that we appreciate everything you have done for us.