There is a widening disconnect between Microsoft and its core group of loyalists.

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To say the relationship has been tumultuous would be an understatement. As with any relationship, there are two sides to this story. Chime in: After what happened with Windows Mobile, should Microsoft ditch CEO Nadella? A matter of perspective

In addition to my exciting position as a writer for the largest Microsoft-focused community, I've been an ordained minister for over two decades, an educator and an advocate for individuals with disabilities. Mediation is a common theme between all these positions. Mediators must understand both sides of an issue to help involved parties understand, not necessarily agree with, each other's perspectives. Additionally, Windows Central is a forum-focused community where users, developers, and even Microsoft representatives, can communicate. Loyalists, embracing this platform, have passionately shared concerns regarding Microsoft's commitments, or lack therefore. We've published articles echoing some of those concerns. We've also articulated Microsoft's position on topics ranging from mobile to canceling consumer products. Best VPN providers 2020: Learn about ExpressVPN, NordVPN & more And, Microsoft, loyalists would like a word with you. A phone in hand or one that's planned? First, a word to loyalists