RBW has made an official statement regarding MAMAMOO fans’ boycott against the agency.

On November 12, RBW uploaded an official statement regarding fans’ boycott onto the group’s fan cafe. In the statement, the agency apologized for not paying attention to fans’ opinions but added that MAMAMOO’s concert would be continuing as planned, as delaying it would cause issues with their future releases.

Previously, MAMAMOO fans requested that the agency delay the group’s upcoming concert because of their hectic schedules and promotional activities. Fans also complained about reused concert images, broken showcase reservation links, and mismanagement of the group. RBW’s initial response was that they would be unable to delay the concert, to which fans announced their boycott against the agency.

Read RBW’s full statement below:

“Hello. This is RBW. We apologize for not carefully checking fans’ opinions regarding MAMAMOO’s upcoming solo concert ‘4season F/W’ and for causing fans to worry.

“We are deeply realizing our responsibility for matters pertaining to this boycott. So that this kind of incident does not occur again, we will do our best to communicate and listen to the fans’ diverse opinions to apply them in the direction of MAMAMOO’s promotions.

“The ‘4season F/W’ concert is part of the scheduled ‘Four Seasons Four Colors’ project, and much progress has been made in preparing for the concert. Therefore, because of this situation where [delaying the concert] can affect future release plans, we ask for understanding in that we have no choice but to continue with the concert as planned.

“We sincerely apologize once more for disappointing and worrying fans. Moving forward, we will prioritize our artist MAMAMOO’s health and pay more attention to their safety and management. Thank you.”

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