Mel Jack30 ,

UPDATE:

I’ve received responses from the developer. They assured me that the movies in my account were fine. I updated iTunes on my computer, updated my phone to the latest iOS, and did an app update. I still receive the error, and Now there is a (19) at the end of it. HOWEVER, if I tap OK, and then tap Play on the movie again, it will start to play. I’m changing my rating form one star to three. I’m very happy that the movies will play, but it’s somewhat annoying having to get them to play. Thanks for working through the issues!



Because of Disney movies anywhere shutting down I was forced to go with this app. At first things appeared to be an order and was working properly. In the recent weeks or months every time I try to play a video that worked fine on my Disney movies anywhere account or this account now all of a sudden are giving me a licensing issue error. I have paid for the movies that are giving the licensing error. Then a bunch of random movies showed up in my account but I did not pay for. It’s not easy to explain to a four year old that something that was working fine is no longer working when we’re on a long car ride. I have opened a ticket through the app. We’ll see what happens.