On April 29, the Customs Department director-general Datuk Seri Khazali Ahmad said telcos must revert the prices for prepaid reload coupons to pre-GST levels by May 1, which means a RM10 top-up card would be sold at a GST-inclusive price RM10 with lesser airtime credit .



But just hours later, the Malaysian Communications and Multimedia Commission (MCMC) said prepaid reload coupons will still be sold with GST added on to the price, meaning Malaysians will buy a top-up coupon valued at an airtime credit of RM10 for RM10.60.



MCMC said telcos had yet to complete their customer surveys on the prepaid reload coupons, also stating that it would be almost impossible for the telcos to change the prices at such a short notice, as the firms would have to print and distribute new cards, among other things.



But on April 30, the Customs Department announced that it was postponing its directive to telcos, following the MCMC’s statement that the telcos would not be able to reconfigure their systems within the short period given.