Just answer a few questions online or in an Apple Store regarding the condition of your iPad. We’ll provide either an estimated trade-in value or a simple way to recycle it.

If you’re trading in online, we’ll calculate your estimated trade-in value during the purchase of your new iPad. Then we’ll send you a trade-in kit (at no cost to you) so you can send us your device. Once we receive your trade-in device, a team will inspect it and verify its condition. If the condition matches what you described, we’ll credit the trade-in value to your purchase. If it doesn’t match, we’ll notify you of the revised value and confirm if you still want to move forward with the trade-in.

If you accept the trade-in estimate in the store, we’ll give you instant credit toward a purchase.

And if you choose to recycle your device, we’ll either handle it in the store or provide a prepaid shipping label so you can send your device to our accredited recycling partner.