What is problem-solving?

What is the problem-solving approach?

What is Problem Solving Skills?

What are the 5 steps problem-solving methods?

Identify Analyze Find out the Solution Implement the Solution Monitoring, Analysis, and Evaluation of Solution





Types of Problem Solving:

Correction Corrective Action Prevention Preventive Action

Problem Solving Methods:

PDCA - Cycle DMAIC Method 8D Method A3 Method

[1] PDCA - Cycle:

[2] DMAIC Method:

[3] 8D Method:

Create Team & Collect Information Describe the_Problem Interim Containment Actions Root Cause Analysis Define the possible corrective actions Implement corrective actions Define actions to avoid recurrence Congratulate the Team

[4] A3 Method:

Clarify the issue Break down the issue Set the Target Analyze the root cause Develop countermeasure See Countermeasure Evaluate results & Processes Standardize Success

Comparison of Various Methods:





→ Problem Solving Methods are various methods used to solve the problem.→ A Problem is an undesirable event or In other words, “Any Gap between what is expected and what is obtained”.→ Any effort to reduce this gap between what is expected and what is obtained is called “Problem Solving”.→ The most important two things are related to all problems: 1. Goal and 2. Barriers[1] Goal:→ It can be anything that we want to achieve or we want to be.→ Let's take one example to understand this thing. If I am hungry then my goal is to eat something.→ If I am Managing Director of a company then my target is to increase profit this is the main goal and further, it is subdivided into many sub-goals to achieve the main target.[2] Barriers:→ If there is no barrier to achieve the goal then it is not an issue. The barrier prevents the achievement of the goal.→ Let's take the above example to understand this thing. In the first case, my target is to eat something but I have no food at my home so this is a barrier. To remove this barrier I have to go to the shop or market to purchase some food hence this is solved.→ In the second case, There are many barriers that prevent achieving the main goal to increase profit. So after identify and remove the barrier we can achieve the target.⇢ Creativity⇢ Team Work⇢ Research & Analysis⇢ Intelligence⇢ Risk Management (⇢ Decision Making⇢ Active listening⇢ Communication[1] Correction:→ In a simple word "Correction is like first-aid," Correction is the instant action that is taken to correct the nonconformity or to reduce the impact of nonconformity.[2]. Corrective Action:→ Corrective actions are steps that are taken to remove the causes of an existing nonconformity or undesirable situation or event.[3]. Prevention:→ Prevention is to eliminate the causes of potential nonconformities or potential situations that are responsible for an undesirable situation or event.[4]. Preventive Action:→ Preventive actions are steps that are taken to remove the causes of potential nonconformities or potential situations that are undesirable.is also called the Daming Cycle or Daming Wheel.→ While PDSA (plan–do–study–act) is called the Shewhart Cycle.→ PDCA (plan-do-check-act) is a repetitive four-stage model forin business or process management.→ PDCA Cycle is implemented within:⇢ Product Lifecycle Management,⇢ Project Management,⇢ Human Resource Management (HRM),⇢ Supply Chain Management (SCM) and many other areas of business.→ PDCA Cycle refers to :⇢ P = Plan = Make Plan for any Project⇢ D = Do = Carry out the Plan⇢ C = Check = Summarize the Result⇢ A = Act = Determine wat changes to be madeis a quality strategy used to improve processes.→ In general, DMAIC can be implemented as a standaloneprocedure or as part of other process improvements.→ It is an integral part of a→ DMAIC Methodology refers to :⇢ D = Define⇢ M = Measure⇢ A = Analyse⇢ I = Improve⇢ C = Controlis widely used by Ford Motors and its suppliers.→ This methodology was developed by ford motors and widely used by many manufacturing industries.→ Eight Steps or 8 Disciplines of 8D Methodology are mentioned below.→ It is widely used by Toyota Motors and its suppliers.→ Eight Steps of A3 Methodology are mentioned below.→ Here in the below picture, you can easily find the comparison of various methods like PDCA, DMAIC, 8D, and A3.