Original Story, 2/27/17 at 2:11 p.m.: It looks like LuLaRoe, the popular, colorful and comfy clothing line, has some explaining to do.

Operated by what the brand calls "individual retailers," LuLaRoe is sold boutique-style during pop-up parties in women's homes. The clothes, especially the company's line of leggings, are known for their stretchy material and quirky patterns — and as of late, for their serious lack of quality.

More and more LuLaRoe customers are complaining about rips and tears in their leggings, some of which have appeared after just a few hours of wear. Women have taken to Facebook and other social media outlets to document the leggings' damage — images reveal large slashes or multiple tiny rips running through the fabric.

"These pants rip like wet toilet paper," Valerie Williams, 35, of Syracuse, New York told Business Insider. Of the five pairs she bought, two of them tore as soon as she put them on.

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@LuLaRoe I put on my new first pair of your black leggings and have 2 holes! Black is hard to come by! #LuLaRoe pic.twitter.com/Cb1tBHXGyg — Herkie (@corimarino) January 9, 2017

LuLaRoe spokeswoman Shana Frahm crunched the numbers, claiming that reported damages are only around 0.061% of shipped merchandise per month — a stat that's way below the industry average. But a scroll through LuLaRoe Defective/Ripped/Torn Leggings or Clothes Facebook page, which has 6,571 members (and counting), tells a different story.

The rips have become so pervasive that some sellers are now offering care guides for the leggings. The instructions include "Keep a separate LuLaRoe laundry basket" and "Treat your leggings like you would treat pantyhose." Which is, you know, the opposite of how you should have to treat your stretchy, comfy kick arounds — and women are calling the company out.

"Any clothes that require that much TLC will not be welcome in most people's wardrobes," a Facebook commenter wrote. Priced around $25 a pop, the leggings boast quite the price tag for a garment that may not last past lunchtime.

Despite the company and their sellers' reassurance, some customers and consultants have yet to receive replacements or refunds. There's no way to return clothes through the company directly — only through sellers. If sellers, who pay for the clothing in bulk, wholesale, can refund your money, they have to wait for their own return on the damaged goods.

It's bad enough — but the company is also under fire for wrongfully taxing customers in states that don't levy one on clothing. And by "under fire" we mean facing a class-action federal lawsuit.

"Defendant overcharges buyers up to 10.25% every time a consultant who lives in a jurisdiction that taxes clothing makes a sale where delivery is made to a jurisdiction that does not," said the suit, CBS News reported. The plaintiff in the case is Rachael Webster, a Pennsylvania native, who was charged $35.16 for sales tax on a LuLaRoe purchase made in 2016. Pennsylvania, however, doesn't tax clothing sales.

Webster's lawyer, however, thinks the wrongful taxation goes way beyond his client. "My suspicion is that there is a substantial percentage of consumers who make purchases from LaLaRoe through out-of-state 'consultants,'" R. Bruce Carlson told CBS News.

Looks like there are a lot more people entitled to compensation — and you might be one of them. There's some good news, though. Carlson told CBS that LuLaRoe has been receptive to the current charges. "Hopefully, they will take a similar approach regarding a broader universe in response to the litigation," he said.

Until that time comes, customers have turned to other outlets to make LuLaRoe's inconsistencies known. After more than 200 customer complaints were filed to the Better Business Bureau, citing sales tax and quality issues, the BBB gave the company an F rating.

"On July 27, 2016 BBB notified the business of our concerns and requested their voluntary cooperation in eliminating the pattern of consumer complaints," the website reads. "As of today, the business has not responded to our request."

[h/t CBS News and Business Insider]

Update, 2/27/17 at 4:15 p.m.: GoodHousekeeping.com reached has reached out to LuLaRoe for comment and the company gave the following statement:

"We stand behind the integrity and quality of our products, and take any concerns seriously. By and large, consumers love our products. We encourage our Independent Retailers to remind their customers that they can contact them to help facilitate an immediate exchange or full refund if they are unsatisfied with their product.

We are fully aware of this issue involving our former payments vendor, which had a technology system failure that misidentified the accurate location of certain individuals. We have invested significant funds and resources to develop an alternative point of sale system that corrects the issue. We have immediately reimbursed any individual whom we could identify as having been improperly charged sales tax. We are proactively working to ensure that all affected individuals are refunded."

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