All city buildings are closed to the public until further notice, with the exception of the Kitchener Market Saturday farmers' market and City Hall, by appointment only, all programs are cancelled until further notice and all events are cancelled until September 30.

On July 6, the Region of Waterloo passed a bylaw requiring the wearing of face coverings in enclosed public spaces that is now in effect. You can learn more about the bylaw and what it means for you on the Region of Waterloo site.

The City of Kitchener’s response to public health emergencies is led by Region of Waterloo Public Health. We have full confidence in our local healthcare system and are committed to working closely with local hospitals, health care and community partners, the Ministry of Health and Long Term Care, Public Health Ontario and national partners to monitor and respond accordingly to the COVID-19 situation. Learn who to contact for questions and information during the pandemic.

As the COVID-19 pandemic continues to evolve around the world and in our local community, the health and wellbeing of Kitchener residents remains our top priority.

We will update this page when new information is available, click the yellow button at the bottom of the page to get updates as soon as we post them. We are also posting regular updates on social media. Follow us on Facebook, Twitter and Instagram.

Check our newsroom for media releases. You can also review our monthly financial impact reports.

If you can’t find an answer to your question or need to report a problem, we are here for you 24-7. Give us a call at 519-741-2345.

Please visit the Region of Waterloo or Immigration Waterloo Region websites for COVID-19 translated resources.

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Let us know if you have comments, suggestions, or feedback about your experience with the City of Kitchener. Fill out our online feedback form.