If you’re signing in to the service for the first time, you’ll need:

a Government Gateway user ID and password - if you do not have a user ID, you can create one when you use the service

a permanent National Insurance number

You also need to prove your identity. You can use one of the following as proof:

your bank account details

your P60

your 3 most recent payslips

your passport number and expiry date

Signing in will also activate your personal tax account - you can use this to check and manage your HMRC records.

Renewing your tax credits

You can no longer use this service to renew your tax credits for the 2019 to 2020 tax year.

Contact HMRC if any of the following apply:

you’ve missed the deadline

you renewed and there’s a mistake on your award notice

You’ll need your National Insurance number and your renewal pack.