





Primary Coverage

until October 31, 2016 regardless of mileage

Secondary Coverage

10 years from the (DOFU) Date Of First Use or 150,000 miles, whichever occurs first.

This is not a Recall, it is a warranty enhancement.

What should you do if you experience this condition?

What if a customer has already paid for this repair?

Toyota Motor Sales, U.S.A., Inc.

Scion Customer Experience, WC 10

19001 South Western Avenue

Torrance, CA 90509​

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Old Piston with clogged Oil passagesSubject: Limited Service Campaign (LSC) ZE7Enhanced Warranty Coverage for Excessive Oil Consumption on the following vehicles..2007-2009 Camry2007-2011 Camry Hybrid2007-2008 Solara2009-2012 Corolla2009-2013 Matrix2006-2008 Rav42007-2008 Scion Tc2008-2009 Scion XbIn Toyota's continuing efforts to ensure the best in customer satisfaction, Toyota is launching a Limited Service Campaign (LSC) ZE7 to repair excessive oil loss (consumption).Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This Warranty Enhancement Program will be launched in two phases due to current production limitations.Initially, Toyota will inform Owners that they may seek reimbursement consideration for previous repairs top address excessive oil consumption. Additionally, Owners will be advised that if they believe their vehicle has excessive oil consumption, they can contact an authorized Toyota Dealer to have the engine oil consumption test performed to determine if they will be eligible for future part replacement once sufficient parts are available. Once sufficient parts are produced, Toyota will send a second Owner notification letter informing them that they may seek part replacement if their vehicle has excessive engine oil consumption.Authorized Toyota dealerships are requested to replace the Engine Pistons atto thevehicle’s owner.Theoffers warranty enhancementTheis applicable forPlease contact you local Toyota Dealer for appropriate diagnosis and repair at no cost to you.If you have previously paid for repairs related to this condition, please mail a copy of your repair order, proof-of payment, and proof-of-ownership to the following address for reimbursement consideration:Include your name, address, and telephone number(s) in your request. Please allow 6 to 8 weeks to process your request.