Why U-Haul ® won’t rent trailers to some Ford Explorer models

If you’re planning to move a long distance in a Ford Explorer and are considering U-Haul for your move, there is a stipulation you should know about:

In order to rent a U-Haul trailer, the online form requires you to enter the make, model and year of the vehicle you’ll be using. If you state that you’ll be towing with a Ford Explorer, you may receive the following statement:

“U-Haul has chosen not to rent behind this tow vehicle based on our history of excessive costs in defending lawsuits involving Ford Explorer towing combinations. This policy is not related to safety issues. This is an unusual circumstance for U-Haul — we have built our success for over 60 years by saying ‘yes’ to our customers. We apologize for any inconvenience this may cause and are committed to working with our customers to find alternative options to help with their move.”

According to a U-Haul representative, the company only prohibits certain models of the Explorer from towing its trailers.