The parmas hit the table surprisingly quickly after placing the order - I'd say about 10 minutes after sitting down with my beer our meals were in front of us. And they looked good! Great chicken coverage, a golden brown melt on the cheese. We grabbed our cutlery, tucked in, and our biggest criticism of the Hightail parma was immediately apparent - It was stone cold.

Now, I'm no physics professor, but I'd say the laws of thermodynamics stipulate that if a parma is cooked fresh and delivered to your table in under 10 minutes that, when factoring in prep time, there is no possible way that it can cool down from the temperature required to cook it to the temperature at which it was served to us, as I'm not exaggerating when I say this parma (and the chips) were barely luke-warm.

It was such a shame too as the chicken was thick and plump, pure white chicken breast. A little dry, but not horribly so. It had so much potential that was completely squandered due to it being served cold.