For the last few weeks, you’ve probably experienced an influx of emails from companies detailing how COVID-19 is affecting them and thus you, their customer. It's... a lot, isn't it? So today, we want to take a departure from the world of "how this affects us" and focus instead on actionable things we can all do to make things brighter for ourselves and our communities. This won't be your regularly scheduled programming — we won't be discussing SEO or marketing. Instead, we're sharing ideas and advice from the folks at Moz who've been finding ways to be helpers as we all navigate this new normal.

Donate and shop

For those who have steady income during this time of economic uncertainty, it’s more important than ever to support local businesses and charitable organizations. Many employers, Moz included, offer charitable donation matching to make use of as well.

Food banks, shelters, and charities

You can donate money or call local organizations (like homeless shelters, food banks, and animal rescues) to see what items they most need. Mozzers have found several creative ways to contribute, including a super helpful spreadsheet of all the food banks in our area shared by Britney Muller. A few of us have volunteered to be pet foster parents, and Skye Stewart has even seen neighbors turn their “little free libraries” into pantries for those in need!

Skye has seen little free libraries stocked as pantries throughout the Wallingford and Fremont neighborhoods of Seattle. This one belongs to Clay and Elli Stricklin.

Blood banks

If you’re healthy and able, consider signing up to donate blood. The blood banks in our area have received so many volunteers that they’re scheduling appointments weeks in advance — what a fantastic show of community support!

Buy gift cards or shop online

All of our favorite local salons, restaurants, bars, or home goods stores are likely suffering from recent closures. Gift cards give them support now and give you the option to shop later (or have your holiday shopping done a little early). Many local businesses also have online shops for you to browse from home. Shipping times are likely impacted, though, so be understanding!

Order take-out

Local restaurants are shifting to take-out and to-go order business models. If you can’t go pick up food, apps like DoorDash and Grubhub are offering no-contact delivery options.





Grocery shop



Stock up only with what you need for two or three weeks for yourself. You can also volunteer, like Mozzer Hayley Sherman, to make grocery runs for at-risk friends or family.

Stay healthy

This sounds like a no-brainer — of course we’re all trying to stay healthy! But it has to be said, as now we have to be a bit more creative to keep up our healthy habits.

Online workouts

With recent closures, local gyms and studios are offering online classes. Have you ever wondered what a yoga or dance class is like via Zoom? A few of us at Moz have found out, and it’s definitely different — but also surprisingly fun — to connect with all the other students in this new way.

Walk or run

We’ve been enjoying some unseasonable sunshine in the Pacific Northwest, making it the perfect time to fight cabin fever with a walk or run outside. Weather permitting, you can do the same! Just make sure to maintain social distance from other walkers and runners (even if they have a cute puppy with them — tough, we know).

Meditate

Meditation can help calm the anxiety many of us might be feeling right now. Dr. Pete recommends the Ten Percent Happier app for assistance, and apps like Insight Timer and Calm have dozens of free meditation options for you to choose from, too.

Keep eating fresh fruits and veggies

While it’s tempting to only stock up on non-perishable food like mac and cheese (I’m guilty of having several boxes stored in my pantry) and rely on supplements or Emergen-C, fresh produce is still one of the best options to get necessary vitamins and boost your immunity.

Go offline

Several of us at Moz have found it helpful to disconnect from the news cycle for a while every day, and we try to only pay attention to news from reputable sources. With so many voices in the conversation, this can be hard, which is why going offline can be so helpful.

Stay connected

Human connection remains important for maintaining morale and good humor, even if we can’t share the same physical space.

Check in

Call people you would normally see regularly, and reach out to those you haven’t seen in awhile. Mozzers are staying connected by calling into morning coffee hangouts and virtual team lunches — it’s been great to see everyone’s smiling faces!

You might start a weekly virtual happy hour or book club using free video conferencing software like Google Hangouts or Skype, or schedule some time to watch movies together with the new Netflix Party extension.

Join online communities

Social media groups or apps like Nextdoor allow you to meet your neighbors, share memes, and check to see if anyone needs anything like a grocery run, medicine, or just a virtual hug.

We’ve created channels in our company Slack for topics like parenting, wellness, gardening, and just general fun. These groups have really helped bring light and friendship to our shared situation. In the parenting channel, specifically, Moz parents have banded together to share resources and suggestions to help support each other in this new world of homeschooling.

Lean into empathy

We're living through an unprecedented time, and one of the best things we can do is understand that sometimes, humans just need to be human. If you're leading a team that's working from home, you might find your employees keeping unorthodox working hours with school closures, disrupted schedules, and technical difficulties. Flex your empathy muscle, and consider enacting flexible policies that will reduce stress on your employees while making sure the work still gets done.

Let everyone know it’s okay to sign off during normal working hours to prioritize family time and child care. You can also schedule non-work-related check-ins, or build relaxation time into your schedules. Moz CEO Sarah Bird gave all employees a “Take a Breather” day to give everyone time to relax, make “quarantinis”, and adjust to our current reality. We all really appreciated that time!

This list of ways to help is by no means exhaustive, and we’d love to hear your ideas! Leave a comment or send us a tweet. We’re in this together.

What we're doing



We're committed to keeping as much normalcy in the routines of our community as possible, and that includes minimizing the impact of this crisis on our customers and employees. There will be no interruptions to our tool functionality or to our support team’s ability to serve our customers. We will also continue to publish helpful, actionable content — even if that means you see a few Whiteboard Fridays from the living rooms of our experts!

Employees at Moz have already been trained as a distributed team, which has prepared us well for a life of working from home — now a mandatory policy. We're also given paid time off, including sick leave, and are encouraged to sign off from work when we’re feeling under the weather to rest and recuperate.

