However, SAIC also filed a claim for $3.7 million for additional services outside of the contract, and Perspecta, which provides mainframe computer services, asked for an additional $3.4 million for unforeseen costs, the report said. Two others have filed claims for almost $2.5 million that have not become formal disputes.

The report also found that VITA has collected on $1.7 million of the $6.7 million for contracted services that were “significantly overdue” from six suppliers, while also not penalizing one company $2 million for “unmet and unreported performance requirements” over a six-month period.

JLARC analyst Lauren Axselle estimated that the agency could have assessed similar penalties against five other companies, prompting Norment to peg the potential cumulative loss at $10 million.

However, the report also found that the new system could save VITA and its customers $220 million in IT costs over the next five years. The state wouldn’t see those savings begin until 2021, after paying off $219 million in debt from litigation and other costs from disentangling from the contract with Northrop Grumman.