Well Trained Business Development Representatives (BDR’s) – We don’t call our Agents “callers”, they are Business Development Representatives. We take pride in staffing more career oriented, mature individuals to work in our call centers. We do this to stem turnover, and more “life-experienced” individuals have the skills to hold actual conversations, and not sound like a robot reading a script. We invest a lot of time and money in continual training of our BDRs, and this adds tremendous value to our clients.

Complete Transparency – Our clients have access to their campaigns via recordings and reports to validate all work and production. We have a very entailed Quality Control system and all appointments must pass our Quality Control screening before they are sent to our Clients. We work hand in hand with our clients so they are assured that we are representing their company as they see fit!

Weekly Billing Model – No brick and mortar call center of our size and reputation, that we know of, offers a weekly billing model. 99% of our competitors are going to ask for the entire investment in advance, and are most often going to require a 60-90-day commitment. We encourage our Clients to go on a weekly billing model to foster a relationship based on trust, accountability and transparency.

100% US Based, Brick and Mortar – Our two locations are company-owned, and company funded. All our BDRs are managed and supervised by our Management team, and we schedule our Agents in sync with their Client’s time zones so we are dialing in prime-time hours. We are family owned and operated and treat our clients like part of the family!

We Handle B2B and B2C Campaigns – We service both business to business and business to consumer clients. All marketing campaigns are custom tailored to each Client’s specific needs. We couple our industry expertise with our client’s insight to craft unique campaigns built on the foundations of strategies we have proven over our many years in business. We have serviced over 1000 individual clients and we have an extraordinarily high retention rate.