Important note: The SL Go service is to be shut down on April 30th, 2015. For more information, please read this report.

OnLive, the providers of the Second Life streaming service, SL Go, which allows users to run Second Life from a low-end PC or Mac or and Android tablet or iPad (using a TPV based on the official SL viewer) or on a low-end PC or Mac using a version of the Firestorm Viewer, have launched an in-world support group for their users.

The idea for such a group was first discussed at the special Firestorm Q&A meeting held in December 2014 following the release of Firestorm on SL Go (see my review of Firestorm on SL Go here). At the time, Dennis Harper, OnLive’s Product Manager for SL Go. indicated the idea was a good one, which he would follow-up back at the office.

On Friday, January 16th, Dennis contacted me in-world during the Third-Party Developer Meeting to let me know the group is now up and running, and open to anyone to join.

If you are an SL Go user, and which to join the group, you will find it listed as SL Go by OnLive using the viewer’s search, or you can view the web profile for the group. A number of Firestorm support staff are helping with providing cover within the group, so enquiries on either the SL Go SL Viewer (SLV) and Firestorm for SL Go viewers can be asked through it.

In passing the details to me, Dennis said, “It’s been quite a ride for us since the Firestorm release, and we’re very pleased to be able to offer in-world support to our users as a part of our growing commitment to Second Life.”