Clifford Chance is one of the world's leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise. The firm has unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution.

The purpose of this role is to take responsibility for the design of PPT material for both London and supporting global offices. Support the management of the workflow. Responsibilities include PPT creative design (creating documents from scratch); PPT amendment (amending existing documents; improving brand consistency and design); expanding the firm's portfolio of PPT design layouts (with the Visual Identity team). Provide the first level support for all client and team queries to all work related issues, escalating to the Lead PDS and/or Shift Manager, as necessary.

Key Responsibilities

Generic duties

Support global offices in the creation and amendment of client facing PPT Design marketing material, working predominantly on pitches, capability statements and on-screen presentations.

Responsibilities will include:

Make design judgements in relation to layout, choice of colour scheme, visual tools and photography, working within CC brand guidelines, yet applying and generating creative solutions where needed.

Produce bespoke client material to very tight deadlines.

Act as a 'brand ambassador' – ensuring that all work is on-brand; escalate requests to go off-brand to the Visual Identity team.

Lead on liaising regularly with clients, in particular:

Visual Identity team to check brand adherence, and to expand the firm's portfolio of PPT design layouts

in-house print production team to ensure materials are printed to highest quality within strict deadlines.

High stamina to see a project through to completion. Maintain an in-depth working knowledge of clients working environment and business needs.

Ensure that "Best Practice" guidelines are followed at all times.

Applying software knowledge to relevant job/brief for self and all team members.

Delivery of exceptional customer service.

Actively encouraging and seeking collaborative working relationships with other service centres (e.g. London DPU and London Print Room).

Working with the Lead PDS, BD and VI team members to seek new opportunities

Support the management of all job turnarounds; estimations, deadlines and including current and expected workloads for off-shore.

Support the DPU main unit of DPU with ad-hoc during any significant periods of downtime and/or ensure team members are fully utilised with continued marketing and development initiatives.

Punctually complete all administrative documentation in relation to workflow data and management information

Undertake any ad hoc duties as requested by the Lead PDS and/or Shift Manager.

DPU Workflow (to support the Lead PDS in this function where applicable)

Accepting workflow into the department.

Booking-in documents/projects/job briefs:

Ensure correct requisition form is fully completed and transfer all information from form into document tracking system and keep updated as appropriate while the internal client is present, check that all submitted pages are correctly referenced and source files are available if applicable.

Estimating production times and agreeing deadlines:

Estimate time it will take the London and/or offshore PPT Design Specialists to complete work ensuring all relevant information is considered and captured.

Accurately assess the response time based on current and expected workload and operator availability to agree final deadline with client.

Communication

Establish and maintain excellent communication with team, users and off shore teams.

Where communication within offshore teams is direct, it is the LPDSs responsibility to ensure tools and best practice approach are in place for consistency and professionalism within the unit, despite varied locations.

Actively seeking and positively responding to feedback.

Ensure all emails and phone calls are responded to in a prompt and professional manner from within London DPU main unit.

Continue to lead on ensuring processes are fresh, current and efficient for this developing and growing team.

Skills and Qualifications

Have experience of working within strict corporate branding guidelines, but also have the creative ability to deliver bespoke client material as required.

Excellent attention to detail.

Must have an advanced knowledge of PowerPoint and up to date experience of Microsoft Word and Excel. (including SmartArt). Knowledge of Adobe Photoshop and Illustrator would be an advantage.

Exceptional customer service front facing skills.

Ability to prioritise, multi task and work under pressure to tight deadlines.

Possess a critical eye in terms of accuracy and creative ability.

Ability to work as part of a team.

Excellent communication and interpersonal skills.

Proven experience in document production/creative environment.

Must be a self starter.