So I’ve got two Innisfree hauls, and a shitty Beauteque haul (I’ll get to that later)

Innisfree haul #1 was 20 sheet masks, which is the first picture. I got:

Trouble Care x2

AC Care x3

Lifting x4

Wrinkle Care x1

Whitening x4

Pore x6

I hope you guys aren’t sick of sheet mask reviews, because I have A LOT coming, especially with this haul. I heard that if you leave a review on a product, you get 10$ off shipping in a few days, so of course I tried–and it worked! I already had an innisfree memebox ordered (now its delayed, lame) but who says no to 10$ of shipping? So I built my haul, which you’ll see in the second picture. On top of the 10$ off, innisfree was doing a special where over 50$ you get shipping half off–with my codes I got EMS shipping for 3.10$ NOT to mention when you spend 50$ you get two solutions boxes for free. In my case, I sent the free ‘friend’ box to myself (different email) but will be gifting it to my mom.

On to the haul. I haven’t tried these products (yet) but I hear wonders about the masks I got, and I’ve been dying to try a konjac sponge. Second picture is the haul all laid out.

Third picture:

-Cleansing Sponge

-Mugwort Sheet Mask x2

-No Sebum Mineral Pact

-Green Tea Fresh Essence

Next I got a bag (I thought it as adorable) and they were (may still be) running a promo to get the little green pouch for free. They’re only 14 dollars!! I thought that was a steal, and the material is pretty sturdy feeling. I like that it has two inside pockets as well. All the bags have cute descriptions for the design, mine is ‘The Sea of Jeju Island’.

Free Standard Sample’s

-Bija anti-trouble skin

-Orchid enriched cream

-Jeju volcanic pore essence

-Jeju volcanic clay mask

-Eco science White C Skin

Lastly, because I did the 50$ I got the Solutions set myself. I got the Soybean one, this is targeted for firming and lifting. In the set is:

-Manuka Honey Sheet Mask

-Soybean Finish Cream

-Soybean Firming Neck Cream

-Soybean Firming Serum.

I got the Seaweed (Wrinkle Care) for my mom, but technically I could give her this one as well. So far I have a lot of skincare products I’m gifting her, and she has a tendency to not use them, so we’ll see.

Next up is Beauteque. The short version is the product that I got, is NOT what is advertised, or what I wanted. I desperately tried to contact them but no one contacted me back in time to fix the error. I don’t even know if I want to issue a return because the options are pretty much store credit. I will NOT be buying from them again. The customer service is horrendous. Please, be careful if you buy from them.

**After the pictures I’ll give you the details of my annoying transaction.

I’m impatient so outside of memebox/big sales I like things to come fast. Because I’m in the US they’re just easier. I HAD great customer service with Beauteque. I ordered the snail bag and didn’t get the foot mask so I emailed them and they pretty much got right back to me and said they’d send it, which they did! Even with the sample bag (for one little foot mask)

So I ordered a Missha Set for my mom/me (if she didn’t like the products) http://www.beauteque.com/missha-time-revolution-night-repair-set-i/

You’d think you’d get the time revolution ampoule? So I didn’t really hesitate. Then I looked at the description and noticed (as you can see) does not match the picture. So I tried to contact them endlessly to no luck. I wrote back to the email that I first contacted about the snail bag (the one they list) and it came back undelivered. I went on the website and filled out the form (the email was no longer up, it’s just a form) and got no response. Sooo I found their Facebook and tried to email them with that address (even though it’s the same email) and they responded! But said they didn’t know what item I was talking about (I had more things in the order). Fair enough, I forgot to mention it, so I responded back and my email was undeliverable again! Literally no way to mess it up there when I hit reply.

So I messaged them on FB messenger. Still no luck. I emailed them from the FB email link (even though it’s the same email…) it didn’t come back yet as deliverable, but I still did not hear back. I still hadn’t received a tracking number, so thought I was safe. I went on to their site again and tried the admin email (the email they give if you have other questions) and that also came back deliverable! I triple checked the email addresses and they were correct.

Today, I saw a package from Beauteque, and surprise–when I opened it up,it’s not what’s pictured. I realize the description is different, but I wasn’t looking at that at first. I saw the ampoule and thought it was a great steal.

Surprise number two! The rest of my order isn’t here. I also got a box of MBD Masks, and a few individual ones. I was never given a tracking number (even checked spam) so I have no idea when I’ll get those.

Like I said above, my only option is store credit/replacement, but I in no way want to buy from them again.

Also, a little timeline:

Ordered 11/9

Contacted 11/9 (when I realized what was probably going to happen)

They Sent it out 11/10 with priority TWO DAY (free, but still)

11/15–I received it.

Tl;dr they pretty much don’t have customer service, so you’re screwed.