The news isn't pleasing everyone. Surface Pro 3 owners have complained of paying steep replacement fees ($450 or more) to get new models that they're now learning aren't necessary. Also, some are worried that their slate's battery will be all but useless before the patch is ready, forcing them to pay for a replacement. Will these users get compensation for their troubles? We've asked Microsoft what it will do, and we'll let you know what it has to say.