with the product you sold me and in its current state it is

What is the ETA to bring the number of faults in the region of BLOCKERs to

zero

?

Are there compensations while the product and the service you legally have to provide to fulfil the contract are being brought back in a useful state?

How do you ensure a situation as the current does not ever occur again in the future?

Please explain your strategy.



Yours, a customer.