It’s been years since we asked ourselves what the future has in store for Amazon sellers. So, what better time to come up with an e-commerce forecast for 2020? But before we give you two cents, let’s see what industry heavyweights have to say about online retail in 2020.

10 Predictions for the Future of Online Retail

Global online sales rose to $3.53 trillion in 2019. And the figure is forecast to double in 2 years, claims TopDigital. Online retail is clearly the way forward, but are Amazon sellers ready to embrace change in 2020? Here are 10 predictions for online retail in its many forms:

B2B and B2C marketing about to merge, predicts B2B Marketing.

Voice commerce gains ground over ecommerce, says Guidance.

Clickbait dies out due to distrust in race-to-the-bottom tactics, says eConsultancy.

Security and privacy change the way e-tailers do business, according to CloudMask.

Eco-conscious customers cause major changes in business practices, says Tamebay.

Online-merge-offline strategy (OMO) thrives thanks to technology, Apsis claims.

Retailers switch to omnichannel marketing to enhance CX, says eConsultancy.

Advertisers use mobile-first strategy, in line with AdWords changes, says TopDigital.

Social commerce sales on the rise and set to triple in 4 years, claims Business Insider.

mCommerce (smartphones, tablets, and laptops) about to overtake eCommerce (PCs).

So, conventional eCommerce has had its day. Social, mobile, or voice commerce may soon take its place. Of the three options, mobile shopping is the most likely winner. In fact, this Statista forecast says mCommerce will almost double every 2 years. And that’s smartphone sales alone!