KOCHI: It is rare that commuters get calls from public transport operators regarding belongings lost in public transport vehicles, and no wonder P Maya, an SBI employee, was taken by surprise when Kochi Metro officials rang her up to say that they found her lost umbrella.Maya, a Tripunithura resident, had taken a Metro train at 11.30am on December 25. Though she got down at Thykoodam, she forgot to take her umbrella kept on a seat.“The next day, I googled ‘lost my umbrella in Kochi Metro’. I was directed to Kochi Metro’s website, where I found a list of such items as well as an enquiry number (1800 425 0355). I told them about the umbrella. It was surprising that within two or three hours the Metro officials called me back informing that they have found three umbrellas. I was asked to identify mine and collect it from the Thykoodam station. By evening, I went and collected it,” she said.Ever since Maya shared her experience in her What’s app groups, it went viral. Apparently, very few commuters were aware of the Metro’s ‘lost and found service’, though the Metro agency has been publishing a list of belongings recovered at stations and trains on their website.“The website is updated within seconds once an item is found. The site maintains a list of items found in the last one week,” said KMRL spokesperson,” said a KMRL official.