The purpose of a CRM is to maintain and manage a company’s relationship with customers. It typically involves Marketing, Sales, and Customer service. Salesforce.com offers services in all of these areas. Salesforce is the most effective, efficient, and cloud-based CRM tool available in the market. With Salesforce, you can boost your Sales, Service and Marketing process by managing and maintaining effective customer relationships. This cloud-based CRM is used in most of the Fortune 500 companies around the world. There is a huge demand for Salesforce Developers and Administrators in Chennai and the rest of the world. Take-up Salesforce Training in Chennai at FITA and get an opportunity to work in the world’s popular CRM software – Salesforce.

Professionals and Students with good Salesforce knowledge are on high demand in many leading IT companies. Whether you want to fast-track your career with a high salary or looking for a job abroad, learning Salesforce is an ideal choice. When you undergo Salesforce Training in Chennai at FITA, our trainers will guide you in clearing the Salesforce Certification as well. FITA offers real-time and practical Salesforce CRM Training by certified professionals with 8+ years of experience. Our practical oriented teaching with complete hands-on will assist students to learn this advanced CRM in real-time.

What will you learn in the Salesforce Training in Chennai at FITA?

A complete overview of the Salesforce CRM tool

Get acquainted with Salesforce Objects and learn to modify, create, and rename Objects

Able to create various field types and the validation rules

Know-how to implement, create, deploy workflows

Demonstrable knowledge of VisualForce in Salesforce

A clear understanding of the Apex Programming Language

Capacity to configure, create and handle dashboards

A thorough understanding of how to manage sales and configure the service cloud

Get Familiar with SalesForce CRM Customization

In-depth knowledge of security controls, application life cycle, chatter, schema builder, and visual workflow.

Eligibility Criteria and Prerequisites to learn Salesforce Course

Eligibility Criteria: Any fresher graduates who aspire to begin their careers in the Salesforce platform can opt for this course. However, this Salesforce Course is also suitable for professionals such as, Business Analysts, Software Developers, Programmers, Business Architects, Business Consultants, Administrators, Sales Managers, IT Professionals, Project managers.

Prerequisites: There are no prerequisites to learn the Salesforce Course in Chennai at FITA as the course is devised in the aspect to have a clear understanding of the Salesforce concepts from its fundamentals. However, having prior knowledge of DBMS and having a conceptual understanding on how business works, will be of added advantage for you to learn the Salesforce Course quickly. Salesforce Training in Chennai at FITA provides in-depth training of the Salesforce concepts and its applications clearly to the students under the guidance of our expert mentors.

Reason to Learn SalesForce Course

With training delivered by our expert mentors, we offer professional and practical Salesforce Training in Chennai. Our expert trainers train you in such a way that you master the Salesforce platform and the Apex coding to manage all the business customizations required for customers. We also assist you by guiding for the Salesforce certification in Chennai and ensure that you use your learning of Salesforce administration, Salesforce app builder and developer to pass the Certification. Want to know the Salesforce Training Cost in Chennai? Talk to our Student Counselor at 93450 45466 to know the Salesforce Training Cost in Chennai.

Why Salesforce Training Is Important?

Training is key for the right knowledge which is essential to make a business or career successful. Salesforce has been used by many companies to overcome business challenges and to streamline their Marketing and Sales process. Right Salesforce training at the right Training Institute can equip you with the right knowledge to make a career. That’s where FITA comes in place. Helping Professionals & Students to Jumpstart their Career in Salesforce since 2012.

Placement Support

FITA provides 100% Placement assistance to the eligible students after successful completion of the training

We have tie-ups with more than 600+ companies ranging from small to large scale companies

FITA Academy has an Active Placement Cell that helps the students to land in their dream career

Salesforce Tutorial

Latest update regarding Salesforce

The largest salesforce software company with the native of Finland namely Fluido, was acquiesced by Infosys which is considered to be a massive step taken by the latter. By this acquisition, Infosys has grabbed a firm hold in the Salesforce industry as a cloud service provider.

Fluido was acquired by a deal worth 65 million, which includes the earn-out, management incentives along with bonuses. By this move, Infosys now has its footprints over the Nordics region, which includes Finland, Sweden, Denmark, Norway, and Slovakia.

Interface of Salesforce

The sale is the common term used for the corporate sales, online sales and retail sales. Online sales or corporate sales can be achieved through the digital marketing which consists of different techniques to boost the online presence and sales. The support needed for the retail sales is gained from the software sales force as it requires huge follow ups and information. Salesforce Training in Chennai have good bondage with the students and they train the students with distinctive talents. Sales force is used to enhance the sales through the customization of the interface build various functionalities; build apps and setup paths for the functions. There are two types of lighting in the sales force page which are classic and modern to design the interface. The features that are beneficial to the sales and the ultimate users are used in the two types of interfaces.

The top right corner of the sales force page consists of the set up options. By clicking the setup option in the page the setup home page is seen. Under the setup home the configuration option and the customization options are given. Salesforce Training is the best training for the students with interest in sales and technology. The setup in the sales force requires the information like users, company settings, security, environment, objects and fields, user interface, custom code and analytics. The setup clearly explains the business goals and the business operations for the sales. The details to be furnished under each the settings are used for adding; removing or managing the business information’s and do the analysis with the dashboard or the reports.

Management of sales

Sales department is the external department or highly interactive department in any organization. The contact management of the customers like the contact details, activity history, customer communications, and internal account discussions are managed by the feature called contact management in the salesforce. Opportunity management helps for the different stages of a sale. Like the identification of the deal, products involved in the deal, data required for the deal, quotation for the deal, and finally closing the deal. For some type of sales this requirement well suits to manage the follow ups and save the required data. Join the Salesforce Course in Chennai and live your dream by procuring the high level job.

Sales collaboration is for finding the experts among the sales team to fix up the issues in the sales and complete the deal with the given short tenure of time. This aids for increasing the number of sales. Sales performance management is to check the goals of the sales and the respective reward to the employees or sales team. The campaigns across the channels like the website, Facebook or you tube are measured with the lead management. The customers contact the channel through this lead management which aids for increasing the sales. Salesforce Training Institute in Chennai offers course with industrial experts and provide the real time training with the required industry knowledge.

Partner management aids for the management of the dealers or partners in the business. The partners need to be educated regarding the business information and business follow-ups to achieve the objectives and goals of the business. The sales force mobile app is the platform to use the functions of the sales force app in the mobile.

Workflow and approvals is for the visuals to manage the discounts and expenses of the sales. It has simple drag and drop options to show the expenses and the corresponding discounts to win over the sales deal. Email integration is for the coordination from the email for the sales team. The file up loading and the changes in the file are the notable process in the sales. Salesforce Course provides placement support to the students after the course as the trainers and the training institutes have contact with the top companies. The product details or the price details need to be confidential and reach the team member of the sales team on time. Dash board of the app consists of the detailed information and reports for the sales team. The sales forecast is for the real time demand or multi-currency details to forecast the sales. Territory management is to create models suitable for the territory and optimize the information’s in a separate window to enhance the sales.

Management of services

The different functions of the sales are designed as different applications and all are grouped under one hard ware called sales force. Each function is called as tenant and hence sales force support for the multitenant cloud. The metadata are scalable and makes it easy for the customization of the concurrent user in the sales force. The ecosystem and the environment of the sales force are very large as the users are large. Join the Salesforce Developer Training in Chennai which offers the training as developer syllabus and admin syllabus to help the students with distinctive knowledge.

Console for service is help to accomplish the business goals. This service helps to prioritize the task and share the personal experience with the customer in different cases. The knowledge base is the service which captures the interactions between the customer and solutions to the issues from the customer. This is very helpful in solving the issues by taking examples from the past. Social customer service is the option which integrates with the social media page and it becomes easy to interact with the social media customers. Live agent is the service from the sales force for the real-time and direct chat with the customers. Mobile platform is also service based cloud which offers the services through mobile app. The service cloud communities use many tools in the service cloud and trouble shoots the various problems. Join the Salesforce Developer Training to pursue career with Sales force which pays a leading salary in the industry.

Objects in Salesforce

There are three types of objects in the sales force and they are standard objects, custom objects and external objects. The objects used for the configurations, accounts and settings are the relational data which forms the standard objects.

Standard objects

The standard objects are seen from the settings, setup home, object manager and account. The schema builder in the account table shows the field names and data types of the data. The account information, contact information, case information, user information, asset information and domain information forms the different forms of the standard objects. Salesforce CRM Training in Chennai imparts the knowledge to the students leaning to full fill the job opportunities in the job market.

Custom objects

Custom objects are used for building the page lay outs, edit the custom objects, import the records of the custom object, create reports for the custom objects, create dashboards for the custom objects, create tab for the custom data, track the tasks of the custom objects, and display the custom objects. To carry over these functions the custom object is used. To set up the custom object click the create option under the object manager, give name to the object and save the object, the custom field are added and the relationship tab are scrolled down and filled with the information. Join the Salesforce Administrator Training in Chennai to join the top companies as the administrator to the salesforce app.

Relationship records

The relationship among the data and the files are created in the custom objects. The features of the master-detail relationship includes delete the master records, delete all records, master record is essential to create a detailed record, the permission from the master record is needed to open the detail record, the sharing rule for the detail records comes from the master record, and both the types of records are included in the report record types of the sales force.

To set up the relationship type the process is to go to the setup home, find the object name, go to custom fields then to the relationships related list, click the new and choose the relationship between the master and the detail. The ownership of the record, master record details, and the summary fields of the master record are created. After creating the relationship filed create the delivery location. Add the relationship name, field name, and then add the reference field to the page layout. Then add the related list to the lay out along with the parent or master record. Salesforce Training in Tambaram offers the training with support to the students to clear the certification.

Lookup relationship is about the value of the field and this is used in shared data between two objects. For the field delivery location the lookup relationship is the delivery schedule. These two fields are interrelated fields and the value of one is known by other field. The schema builder shows the relationship and lookup relationship details in the sales force app.

Schema builder

The Schema is used for viewing the object, modifying the object and creating a new object. The schema builder shows the field values, data types, relationships and directions of the fields. The schema builder has dragged and drop option in the interface of the sales force. Go to the objects and fields in the setup home, then object manager, then schema builder, the left pane of the schema provides the objects details, the element tab shows the fields and relationships and the objects tab shows the standard object and the custom object. Changing objects in the Schema is shown in the right pane, the modification of the custom objects, and the standard objects are not used for the structure change. To create objects using schema builder the process is to go to the element tab, drag the element which is the object, then finally fill in the information of the object. Join the Salesforce Training and Placement Training in Chennai and start your steps towards success.

Control

The setup home, administration and users in the settings help to setup the details of the users in the sales force app. The new profiles are created by cloning the old profiles in the users and profiles settings. There are some objects which are not accessible with the profiles. In such cases the permission sets are created and the sets are attached to the user’s profile. Join the Best Salesforce Training in OMR to gain the in-depth knowledge in to the sales force. Some objects are accessible on temporary basis this is also done through the same process. The access can be through object, field, records and values. So, access type is important to get access to the data in the sales force app. There are four mechanisms in sharing a object to the record they are organization-wide defaults, manual sharing, role hierarchies, and sharing rules. The public read and write, public read only, private and controlled by parent are the four types of sharing models in the sales force app.

Process builder

After the process or function the data goes inside the record or for the analysis purpose. The process builder tool helps for automating the processes of the sales. Select the object, add the criteria to the object, start the process, and finally add action to criteria. To add large records to the sales force object the CSV files are used in the Sales force. To import data in large size CSV files are used in the sales force. The export of data is processed through the setup home, data, data export and then schedule an export by instructing the frequency of the data to be exported. After the download the hyperlink of the download data is sent to the email of the receiver of the scheduled export. Best Salesforce Training in Porur focus the learning community and create a big community of followers to the salesforce software.

Visual force

Tag based language are used when creating the visual force pages. The language is similar to the HTML language. The traditional webserver page accepts the URL and this is also similar to that. The visual force language decides the view of the data like the list view or the field view of an object. This language is easily collaborated with the HTML, CSS style and java libraries. The expressions, operators and the literals in the visual force page help for the variables and expressions form of the data.

Get full pledge knowledge about salesforce update through our Salesforce Training in Chennai.

Locations

FITA provides the best Salesforce Training in Chennai with the help of MNC professionals. Spend your valuable time to visit our branches in Chennai. FITA Academy is located at three main areas of Chennai, Velachery, Tambaram, Anna Nagar, T Nagar and OMR. People also search for