FAQ

Q: Which phones are supported?

A: The pass is supported by iPhones and Android phones. The MLB Ballpark app must also be downloaded for use of the Spring Training Pass.

Q: What type of device do I need to access my tickets?

A: Spring Training Pass is a mobile-only program integrated with the MLB Ballpark app. There are no printed tickets. Admission to Hohokam Stadium will be managed exclusively through the app.

Q: Are Spring Training Pass tickets refundable?

A: All Spring Training Pass purchases are non-refundable.

Q: Which games are included with my Spring Training Pass?

A: Your Spring Training Pass includes tickets to all 16 A's home games at Hohokam Stadium.

Q: What happens if a game is rained out?

A: If a game is rained out and rescheduled your Spring Training Pass will be valid for entry at that game.

Q: Am I guaranteed Stadium Access for all Spring Training home games with the Spring Training Pass?

A: Yes. Your Spring Training Pass grants you a lawn/GA ticket to every home game. Your ticket for each game will need to be accessed the morning of the event in the MLB Ballpark app.

Q: Can I sell my pass for games that I do not attend?

A: No, passes are non-transferable.

Q: Can I share my pass with someone else?

A: Passes cannot be shared. Admission to Hohokam Stadum will be managed through the MLB Ballpark app on your mobile device.

Q: How do I get into Hohokam Stadium with my Spring Training Pass?

A: Your ticket for all 16 games can be found in the MLB Ballpark app. Download the MLB Ballpark app and log in to the same account used to purchase your Spring Training Pass. This will provide you with a digital barcode that you can use to scan for admission into Hohokam Stadium.

Q: How does my guest scan in?

A: All barcodes will be on one device inside the MLB Ballpark app. If you have a group of two, for example, both barcodes can be scanned from one device. You and your guest will need to arrive at Hohokam Stadium together.