Part of the comfort is the staff. Although the paternalistic manner in which Roberts viewed the almost exclusively black workforce can be regarded as condescending, it produced a loyalty that not only resulted in very little turnover but created multigeneration employees. The son of Eisenhower's regular caddie, Cemetery, is a caddie at Augusta today. Frank Carpenter, who recently retired, worked at Augusta for more than 50 years, starting as a waiter and ending up as the wine steward and reputedly a first-class wine buyer. The longtime chef, the late James Clark, was an active participant in the Closing Party every year. No tipping is allowed, but Roberts was known to intervene if a caddie was underpaid and always told guests to "pay what you think he was worth," which almost always ensured a healthy remuneration. "We have just unbelievably dedicated people who work here," Johnson says. "And I think that is the first thing that stands out when people come here, and that includes members. Every time we come, I think we are impressed with our service and with our people and with their dedication."