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Canada’s telecom regulator is inviting consumers to air their grievances about misleading or aggressive sales tactics employed by the country’s dozen largest carriers.

The public inquiry comes after the Canadian Radio-television and Telecommunications Commission earlier this spring declined an advocacy group’s request that it investigate allegedly unfair sales tactics.

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But the Governor in Council demanded the CRTC conduct an inquiry in the name of consumer protection and affordability following a series of media reports concerning sales associates who said they felt pressured to sell services that consumers didn’t want or need.

As such, the CRTC is inviting consumers to share their personal experiences online or by mail by Aug. 30. It particularly encouraged current and former telecom employees to do so — confidentially, if desired. It will also hold a public hearing on the matter on Oct. 22.