The UK's Largest Zero Waste Supermarket

COVID-19 UPDATE 17.08.20: THE NEW 'NORMALITY' ​ We can almost see the light at the end of the tunnel...

As we slowly move into the next phase of adjustment in the lockdown measures, we are delighted to let you know both our stores are currently open and operating with Covid Secure Safety Measures and adjusted opening hours.



We'd like to take this opportunity to thank any key workers that may be reading our newsletter and express our gratitude for your hard work these last few months.

Photo Credits: Graham Oakes

DELIVERY SERVICE IS NOW AVAILABLE! ​ Zone 1 delivery City Centre/ Jewellery Quarter - REDUCED £2.50 – delivered carbon free by Coop Cycle Birmingham to postcodes: B1 1, B1 2, B1 3, B2 4, B2 5, B3 1, B3 2, B3 3, B4 6, B4 7, B5 4, B5 6, B5 7, B12 0, B15 1, , B15 2GE, B16 8, B18 6 ​ Zone 2 delivery Harborne/Bearwood - £3.50 (FREE over £60) - delivered every Saturday to postcodes: B17 0, B17 8, B17 9, B66 4, B67 5, B67 6 ​ Zone 3 delivery Moseley/ King's Heath/ Selly Oak - £3.50 (FREE over £60) - delivered every Thursday to postcodes: B13 8, B13 9, B14 7, B29 4, B29 5, B29 6, B29 7, B29 9 ​ Zone 4 delivery Perry Barr, Boldemere, Sutton Coldfield £4 (FREE over £60)- delivered every Saturday to postcodes: B42 1, B23 5, B23 7, B72 1, B73 5, B73 6, B74 2, B74 3, B74 4 ​ NEW - SPECIAL BULK DELIVERY SERVICE! For those that are outside of our Zoned delivery areas - we have something special for you! The idea behind our bulk delivery service is to encourage housemates, friends/families and neighbours to order together and make a bulk order of over £150 (or it could be just be for yourself too).

Delivery up to 5 miles will be FREE or £4 thereafter, up 8 miles from our Digbeth shop. This ensures that our deliveries are still as carbon efficient as possible (it could cut down seven individual car trips to our shop on average!). Of course, as a small business, it makes it feasible and logistical for us too! The charge will be calculated according to your address & applied during packing, if applicable - select 'SPECIAL BULK DELIVERY' as a shipping option and we will arrange a suitable time for you to deliver! ​ Bordering postcodes will be considered - please email contact@thecleankilo.co.uk before placing an order. ​ Zone 1 - Thursday between 6pm to 8pm.

Zone 2 - Saturday between 5pm and 7pm.

Zone 3 - Thursday between 5pm to 7pm.

Zone 4 - Saturday between 10am to 12pm. ​ See Online Shop for further details and to place your order. ​

BOURNVILLE - SHOP FLOOR IS BACK OPEN! ​ MONDAY - CLOSED ​ TUES/WEDS/FRI/SAT 9AM TO 4PM SUNDAY 11AM TO 4PM CLICK AND COLLECT 5PM TO 6PM THURSDAY 10AM TO 5PM LATE NIGHT CLICK AND COLLECT 6PM TO 7PM

Our shop floor is back open with Covid-19 safety measures! ​ Hand washing or hand sanitising on arrival is mandatory.

Fruit and vegetables can be selected outside, any smaller items (like cherry tomatoes) are paper-packed.

Two to three customers in the shop (dependant on the total number of people inside)

We are reintroducing 'Bring your own containers' - as always, only clean, dry and fit for purpose container will be allowed to be refilled and there is sanitiser available to use on the exterior of your containers. Paper bags are still available to use! We will still keep paper-packed options for any products that are in display jars and for fast-moving products. We are happy to assist customers who rather keep to products pre-packed, click and collect is still available - please read further down.

Please acknowledge the 'one metre plus' social distancing guidelines.

We kindly ask you to only touch what you intend to buy.

Increased and frequent sanitisation of the counter, basket handles, dispenser and scoop and any other areas that may be touched by customers.

Hand sanitising points available on the shop floor

Face coverings are worn by staff and encouraged for customers until 24th July when they become required by law.

Screen protection at the counter

Card payment only please. ​

BOURNVILLE - CLICK & COLLECT SERVICE Click & Collect Service is still available! Collection slots run between

5pm - 6pm Tues/Weds/Fri/Sat/Sun and late night collections 6pm to 7pm Thurs (order on Wednesday night for this service).



Shop here: www.thecleankilo.co.uk/shop Min spend £20 and 5% packing fee

If you put your order through before 9pm, you are able to collect next day (in most cases).

If you have any specific times/days you would need to come, please write in the notes or email contact@thecleankilo.co.uk as soon as you have placed your order. We particularly recommend this for Key Workers.

This is a minimal physical contact shopping service - items will be paper-packed according to your order and ready for when you arrive. Please pack into your own carrier bags.

Only our bottles bought from us can be refilled during the Click & Collect service, as listed on website.

Five customers per every half hour time slot to ensure good social distancing.

Hand washing upon arrival.

Please come alone if possible, to avoid a gathering at the door.

Two additional items may be purchased upon arrival.

Face coverings are worn by staff and encouraged for customers.

Screen protection at the counter

Card payment only please.

DIGBETH - OPEN WITH COVID-19 SAFETY MEASURES Back open WEDNESDAY, FRIDAY and SATURDAY 11.30am to 6pm.



The entire shop is open for customer access. Please see below for the summary of Covid-19 safety measures: ​ Hand washing on arrival is mandatory.

Four customers in the shop (depends on total number inside the shop).

We are reintroducing 'Bring your own containers' - as always, only clean, dry and fit for purpose container will be allowed to be refilled and there is sanitiser available to use on the exterior of your containers. Paper bags are still available to use! We will still keep paper-packed options for any products that are in display jars and for fast-moving products. We are happy to assist customers who rather keep to products pre-packed,

Please acknowledge the 'one metre plus' social distancing guidelines.

We kindly ask you to only touch what you intend to buy.

Increased and frequent sanitisation of the counter, basket handles, dispenser and scoop and any other areas that may be touched by customers.

Hand sanitising points available on the shop floor.

Face coverings are worn by staff and encouraged for customers, until 24th July when they become required by law.

Card payments only please. ​​ We apologise that we have so many updated procedures - they have been put in place in order for us to protect customers and staff. Keeping our community fed whilst operating safely has been our priority since the outbreak began. We are very lucky to have supportive staff and customers that are happy to adapt to our ever updating Covid-19 policies - we will continually strive to ensure we can provide a safe service. We cannot thank our customers enough for shopping with us during this time - small businesses have certainly taken a big hit during this time. Being advocates for supporting small businesses ourselves - when you support us you also support all the independent producers and suppliers that we work with. We would love for all small businesses to have a good chance of remaining open after the pandemic settles down. We understand that we won't always be able to compete with some supermarket prices but we will always strive to be able to offer the best price possible on unique, eco-friendly, high-quality products whilst sourcing as local as possible and providing a safer, relaxed environment for you to shop.



Thank you so much for your support!

Jeanette, Tom and The Clean Kilo Team

How it works ​ Customers are able to use any container they like in order to buy products from our store; as long as it is clean and will fit on our scales! There will also be containers that you can buy, or use the free paper bags provided. Our scales are extremely user-friendlyso that the process of buying upackaged goods is as simple as possible. Check out the video below to see a demonstration. ​ Which ever container you wish to use, firstly it must be weighed. When you do this a label will be printed with a scannable barcode. Then you can fill the container with any of the products, liquids or solids. To reweigh the product simply scan the barcode and place back on the scales to reweigh, the computer will automatically subtract the tare weight of the container. Repeat this step for all of your products and then you only pay for the contents and not the weight of the container.