I received an order that was damaged. When I reported the damaged item, I was told that I would not be reimbursed for the item. On January 16, 2020, I received in a shipment from DCD. In this shipment was item # **********, Detective Comics #XXXX XXXX's variant signed by Frank ******. The comic has a 2 1/2 inch scar on the top of the front cover. This book is a collectible sealed in a comic bag and certified, and its value is based on the signature as well as its condition. Comic books ordered from DCD are expected to be in near mint condition, particularly collectibles such as this book. Yet, when I notified my DCD representative about the damage, I received the following reply: "Upon conversation with Dynamic Forces who solicited this item, they think the item is in sellable condition. Therefore, I am unable to give you a credit for the item." Yes, the item is sellable, but the chances of selling it at a collectible price, or the even near or above the price I paid for it, is very low. Comic collectors are persnickety. Details: Problem Date: January 16, 2020 Purchase Date: Ordered in January 2019 Initial order. Invoiced on 9/19/2019. Invoice #: XXXXX_XXXXXXXXXXXXXX_03. Item Number: ********** Account #: XXXXX. Sales Rep: Thomas ******* Payment amount: $179.99 Payment Method: Check

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This company is extremely bad at what they do. Receiving damaged items is the normal, over pricing on shipping constantly (my latest is over $80 for 4 comic books to be shipped), wrong items in orders, getting someone orders that are not yours, and your orders getting sent to someone else. That is what you can expect from Diamond comics. There are other companies that will sell comic books at a 35% discount, with free shipping. If you are a small comic store owner, you're better off going with someone else than to deal with Diamond.

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