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Hello *****- We are sorry to hear your claim about the product. And since our products produce different results for different people and different sensitivity levels to the ingredients, we do not guarantee specific results or offer a money-back guarantee. Thus, the reason we have listed all the ingredients on our Product Info Sheet which can be found on our main website. This way a customer can preview the ingredient list or any Warning labels before they buy the product. As a loyal customer, you do have the option of switching to an alternative product. However, due to the circumstances we can certainly waive the $50 USD Membership fee and cancel the account. Sincerely, It Works! Compliance Department

Total scam. They are just a money grab outfit. Due to an adverse reaction to their product I can not take it. They refuse to cancel my subscription without paying $50. A request for a supervisor to return my call went unanswered.

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