"To err is human."

Turns out this Alexander Pope quote does not come to the relief of Air India flight attendants, or so you will feel after you read the story of this poor air hostess who got slapped by her supervisor for making a human error.

On a Delhi-Frankfurt Air India flight last Saturday, a flight attendant mistakenly served a non-vegetarian platter to a vegetarian business-class passenger. The passenger, upon noticing this, summoned the cabin supervisor -- the head flight attendant in charge of the crew -- and informed her about the wrong meal.

When the supervisor took the matter up with the concerned flight attendant, she rushed to apologise to the passenger, and replaced his meal for a vegetarian one.

This may have calmed down the passenger, but the cabin supervisor still had a bone to pick with the flight attendant.

Away from the aisle, the supervisor unleashed her wrath on the flight attendant, or so say sources.

"The flight attendant said she would right away apologise to the passenger once again, but the supervisor lost her temper and slapped the flight attendant," a TOI report quotes an unnamed source who seem to have been on the flight.

"It was a tight slap right across her face. The business-class passengers would have heard it," they added.

via GIPHY

Ironically enough, this incident took place on March 17, almost exactly a year after Shiv Sena MP Ravindra Gaikwad hit an Air India staffer with slippers.

The flight attendant in this recent incident could have complained to the pilot-in-command about this humiliation, who would then be forced to divert the flight to the closest airport "in the interest of safety".

But she didn't.

"She remained calm. Had she hit back, imagine the show of fisticuffs that would have played out in the business-class galley? The flight would be diverted, passengers would suffer, the airline image would be hit. But now it's just the case of a bad apple." the report quoted a senior cabin crew member.

As for the passenger who was the apple of discord, he did not lodge any complaint. The flight attendant, however, is said to have filed a complaint with her department head later on.

In response, Air India has set up an internal inquiry to look into the matter.

Internal inquiry set up by Air India in an incident where an air hostess supervisor on board slapped an air attendant in Air India Delhi- Frankfurt flight on March 17, allegedly because air attendant mistakenly served non-vegetarian food to vegetarian passenger. ANI (@ANI) March 23, 2018





Moral of the story, look before you slap.

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