Shipping

Payment



I accept the following payment methods online: Visa, Mastercard, American Express, Paypal, Zelle & Square. I also offer payment plans (a full payment split into 2 payments) through Paypal only! I require half or full payment before I prep an item to be made (commissioned) & only except full payment of an item plus shipping & handling before it shipped out. I only ship priority through USPS, if you really need an item overnighted I'd require the extra cost through Paypal or Zelle before it ships. Once it ships I'm not responsible for any damage or late arrival. Overnighting a package is not guaranteed to show the next day, both in the states and overseas. If the tracking says your package arrived but you don't have it check your post local office, as I do not require a signature upon delivery unless you request it in the instructions before purchase.



Cancellations



Made to order and custom items must be canceled within 48 hours of the order being placed to receive a full refund. Any cancellations after 48 hours but prior to the agreed upon ship date or pickup date are eligible for store credit only.



Returns



I must be notified within 2 business days of receipt if an item is to be returned. Please email gffx.info [!at] gmail.com so I can process your return. Defective merchandise may be returned for a full refund, exchanged or returned for store credit, not including shipping costs. Non-defective merchandise can not be exchanged or returned for store credit along with Made to Order items and custom fabrication items/commissions. Commissions can/must be canceled within 48 hours of the order being placed to receive a refund. International returns may only be processed for orders shipping to Canada and Mexico. All other international sales are final sale only.



Please note, I am not responsible for shipping on returned merchandise. Merchandise returned C.O.D. will not be accepted.