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A young Liverpool woman says she was hit with an £80 fine after Uber claimed she had vomited in a car - but says this is totally untrue.

19-year-old Elishia Thompson was even sent images of a vomit-covered vehicle by the company, but said the images bore no relation to her journey.

She and her boyfriend Bradley Darnell have been contesting the large fine ever since the journey on November 11 - but claim they are being messed around by the app firm and still have not been refunded.

Elishia, who is originally from Halewood, was moving to a new house in Everton on the day of the journey.

She said she used the Uber to move her television and had a pleasant chat with the driver - so was shocked to then be accused of vomiting all over the car.

She explained: "I was moving the TV from my mum's house to the new place in the Uber.

"It was very pleasant and the driver was very chatty - when I got out I got a receipt for £6.69 which seemed right and correct."

Elishia - who works full time - said she later looked at her bank balance and saw that Uber had in fact taken a total of £86.69 from her account.

When she enquired, she was told that 'a mess' resulting from the trip required professional cleaning - and that due to the severity of the incident on this trip, a cleaning fee of £80 was applied.

Uber issued an image of a vomit-strewn car seat with their message.

Elishia said she was shocked and outraged.

She said: "I wasn't even sat on the side where the vomit was on the picture - I was transporting my television and had a nice journey, I quickly got in touch to tell them it was not me and that I would like my money back."

Elishia says she has been battling with the company to get her cash back - and has sent the ECHO messages from Uber which claim that they never took the cash from her account in the first place.

She said: "Well they did, the money has not been in my account since they took it out."

Uber has come in for criticism in Merseyside in recent weeks.

This week, nurse Hannah Reilly was charged £111 after being quoted around £37 for a 12 mile journey.

This followed another potential customer being quoted £73 for a journey of around 10 miles.

A spokesman for Uber said: “The Uber app is based on mutual respect for both riders and drivers.

"For licensed drivers who use the app, their vehicles are their place of work and any damage or mess can mean they are unable to continue working.

"When a driver claims a cleaning fee, they are required to provide us with the details of the trip, the passengers and the incident itself as well as photographic evidence and a validated cleaning receipt which our support team then investigates.

"In this instance, we have refunded the rider and have re-opened the claim for further investigation. We are constantly evaluating our processes and technology related to these claims and will take appropriate action whenever fraud may be detected.”