Cryptocurrency exchange BTC-e stated its downtime was due to “FBI agents entering its data center.”

The company, which has been down for almost a week, said in a statement posted on the Bitcointalk Forum that they have struggled for six days to get answers from its hosting provider as to why the raid occurred, and the FBI has refused to answer.

The cryptocurrency exchange also addressed rumors being spread online that the recent arrest in Greece of Russian Vinnyk Alexandra for money laundering charges was tied to their business, stating “Alexandra was never the head or employee of our service,” a rough Russian to English translation.

BTC-e promised users that they would “restore the service and return funds” to those that were affected by the seizure of assets.

“Future updates will include information about what options we have for restoring the service and how to regain control of our reserves,” they said, adding the “FBI had gained control of domains where its wallets are located July 25.”