BROOKFIELD (WITI) -- Town of Brookfield Police confirm with FOX6 News two 28-year-old women were arrested after a fight broke out inside Chuck E. Cheese on Saturday, July 27th.



Police say they got the call just before 9:00 p.m.



Police say the two women arrested were taken into custody on suspicion of disorderly conduct and battery.



Investigators believe 20 people were involved in a fight inside the Chuck E. Cheese that they believe may have started because a child was taking too long to exchange game tickets for a toy near the end of the night, and parents waiting in line became restless.



Officials believe an argument ensued, leading to punches being thrown, and police say someone used pepper spray inside the business.



Five people were treated for chemical irritation by firefighters, but no one had to be taken to the hospital.



The two people at the center of the brawl were given misdemeanor citations.



Chuck E. Cheese has released a statement in response to this incident:



"We are aware of an incident that occurred on July 27, 2013, in our Brookfield, Wis., store located at 19125 W Bluemound Rd., in which an argument between patrons escalated into a fight. The store manager acted quickly, followed proper safety procedures and contained the scene until local on-duty officers arrived. All of the guests involved in the incident were arrested by authorities. Five people were treated on site for chemical irritation by firefighters, but no one had to be taken to the hospital.



We want to assure parents and caregivers that we take great measures to protect the experience children and families have in our stores. Many of the measures we have in place – such as our Kid Check program, employment of security guards, active security camera systems and additional safety precautions – are transparent to our guests to encourage an environment Where a Kid Can Be a Kid. Despite our efforts, unfortunately altercations occur with a very small percentage of those who visit Chuck E. Cheese’s. And like kids’ soccer and baseball games across our country, typically the incidents are not with the kids -- but regrettably the parents. For us, even one altercation is too many. In light of this, we will continue to test and evaluate additional measures for the benefit of our guests – such as increased security camera presence and awareness, re-examining our facility seating arrangements and our party parameters as well as working closely with local authorities – with the goal of deterring future incidences. Maintaining a wholesome, safe experience that sets a standard across our more than 560 locations is of utmost importance to Chuck E. Cheese’s, and we will never stop working to improve how we operate our business.



In the interest of our guests, Chuck E. Cheese’s is working with the police fully during their ongoing investigation and therefore cannot offer more detail at this time."



