"The Philippines is a third world country but it is not an excuse for the government not to do its job" - Batibot

The Philippine Social Security System (SSS) is a social insurance program for employees in the Philippines. Founded in 1957, the SSS is a government agency that provides retirement and health benefits to all paid up employees in the Philippines. Members of the SSS can also make ‘salary’ or ‘calamity’ loans. Salary loans depend on the monthly salary of the employee. Calamity loans are for such times when there is a calamity that has been so declared by the government, in the area where the SSS member lives, such as flooding, earthquake and natural disasters.(http://blog.payrollhero.com/2013/09/06/what-is-sss-philippines-social-security-system/

What is the primary usage of a government insurance website? Member information! Everything else can be removed. So why the f... is the member information not readily accessible/available to everyone?

The SSS member inquiry system has been a long standing problem of members due to it's outdated implementation. This petition's aim is to send the message to the SSS management to solve these very basic problems.

The major problems include:

1. Limited browser support to retrieve member contribution. Website requires IE11 browser only. Only 4% of the entire world uses IE11.

2. Member inquiry is not stable. Something is always failing.

3. Registration process is always failing.

4. Limited functionality and information available. Features that should have been implemented a long time ago like payment options link, real time contribution reflection, bank pension account link, etc. are still a distant future.

Several so called "enhancements" has been observed but all of those do not solve the problem. The website focuses on news and stuff that most people don't care about.

Key benefits of solving the problems above:

1. SSS branches will have less work to do. Members who just needs information about their status, contributions, loan application, etc. will never need to go to your SSS Office. This is considering members know how to use the internet.

2. Members don't need to waste time queueing just to check information about their membership.

3. Less interaction with SSS staff which is one of the main driver of corruption and abuse.

Proposed solution:

1. Replace totally all the contractors that implement your IT.

2. Total overhaul of the backend system. This means remove the jurassic implementation of the SSS member information functions.

3. Support for common browsers like Chrome, Safari, Firefox.

4. Support mobile web or even mobile app platform.

Support elementary slogans:

- Money is not wasted on things that matters.

- Focus on modernisation.

- Grow forward, not backwards.

- Being an employee of the government is a privilege to serve the people not the other way around.