SPRINGFIELD — Talk about poor service.

Police said they arrested a 26-year-old Taco Bell employee early Sunday after he allegedly fired a BB gun at a taco-craving customer who grew irate when he wasn’t able to get anybody to wait on him at the drive-thru window.

The customer never did get his tacos, Sgt. John M. Delaney said. He did, however, allegedly bite the employee several times in the arm when their confrontation grew physical.

Delaney, posting on the department's Facebook page, said the incident started shortly before 4 a.m. when the male customer, hoping to get some tacos, pulled up to the drive-thru at 633 Liberty St. The restaurant was open for business.

The 26-year-old customer later told police that he waited at the drive-through for "a very long time" and ultimately started to bang on the window. However, nobody came to take his order, Delaney said.

The customer grew angry, parked his vehicle and and went to the door, which was locked. Delaney said the customer then started to bang on the door so he could make a complaint about the poor service.

An employee came to the door and an argument ensued. It turned physical when the employee allegedly shoved the customer.

Delaney said the employee, Steven Noska, 26, of 34 Wait St., then went out to his car and returned with a handgun that turned out to be a BB pistol.

The customer told police that he was shot several times by BBs and then struck with the gun, Delaney said.

Noska then went back into the restaurant and police were summoned by a hold-up alarm. Several witnesses recorded the incident on their cell phones and showed the videos to police.

Police arrested the Noska and confiscated the BB gun.

Noska was charged with two counts of assault and battery with a dangerous weapon and a single count of assault and battery.

He is scheduled to be arraigned Tuesday in Springfield District Court.