Results

A number of the West London bus route changes that were consulted on back in 2017 will now be introduced on 7 December 2019.

Maps showing which routes are changing, as well as some of the alternative routes, can be found here: https://tfl.gov.uk/modes/buses/permanent-bus-changes.

Results Updated 27 Nov 2018

Thank you to all those who provided their views – we appreciate your patience in waiting for our response.

Having considered all of the consultation responses, as well as bus demand data, budgetary considerations and other transport information for these routes, we plan to proceed as follows:

West London

We plan to go ahead with the changes consulted on for routes 140/N140, X140, 223, N266, 391, 427, 697 and E3. We will also be going ahead with changes to routes 218, 266, 278, 306, 440, 698 and E10 with some amendments to those consulted on.

The introduction of the changes to routes 95, E5 and H32 will be delayed until new roads are available at the Southall Waterside (Gasworks) site.

We will also be making the changes consulted on to route 440 in the Acton and Park Royal areas. However, we will not be going ahead with the changes proposed to the route the Chiswick area at this time and have consulted separately on revised proposals to route 440 in Chiswick, which can be viewed at: https://consultations.tfl.gov.uk/buses/routes-27-and-440/

We will be introducing larger 60 capacity single deck buses on route E10, but will not be altering the route frequency. On route 698, we will be withdrawing one rather than two return journeys.

We will not going ahead with the extension of route 112 between Ealing Broadway and Osterley, Tesco, but will be consulting separately on revised proposals on a new service for this corridor in due course.

We will also not be going ahead with the frequency reduction on route E1 and the frequency increase on route 120.

South East London

We will go ahead with the changes as consulted on for routes 129, 161, 178, 291, 469, 472 and B11.

We will also be implementing the changes to route 180 and the introduction of route 301. However, following the consultation responses and further review, the changes to these routes will go ahead with the following alterations:

Route 180 will be run between Erith Quarry and North Greenwich, but will be rerouted between Charlton and North Greenwich via Bugsby’s Way instead of via Peartree Way

Route 301 will be introduced between Bexleyheath and Woolwich. However it will use double deck buses and will run via Woolwich Road and New Road instead of via Knee Hill

We will not be converting route 244 to double deck operation at this time.

North East London

We will proceed with the changes as consulted on for routes 25, 300, 330 and 474. (The night service on route 25 would be retained between Ilford and Oxford Circus, renumbered as route N25).

With regard to other routes consulted on, we will be making the following changes:

Route 104 – as consulted on, the route will be split into two overlapping routes numbered 104 and 304. However, route 304 will operate at a frequency of every 12 minutes, rather than every 10 minutes.

Route 241 – will be withdrawn from Hermit Road as consulted on and will terminate at Custom House station. However, the extension from Stratford City to Here East will not be introduced.

Route 115 – the proposed changes will not go ahead.

Route 497 – it is currently expected to introduce the new service when the second stage of the Elizabeth line opens and when the Kings Park development is further progressed. Further consideration will be given to the frequency of the service and an announcement made nearer the time.

Although not consulted upon, the consultation also referred to frequency increases on route 174 and double decking route 256. Both these schemes will be kept under review and demand on these routes will continue to be monitored.

Further details can be found in our in consultation report and responses to issues raised:

Consultation report (PDF 1.07MB)

West London response to issues raised (PDF 103KB)

South East London response to issues raised (PDF 73KB)

North East London response to issues raised (PDF 80KB)

Implementation

We will be introducing these changes in line with the phased opening of the Elizabeth line or in response to wider bus network changes, and subject to any necessary changes to highway infrastructure being made by the relevant highway authorities. A full customer communications campaign will take place before changes are introduced to let people know new journey options and frequencies.

Summary results

In total, we received 2,706 responses to the consultation; 2,664 from members of the public and 42 from stakeholders. As the consultation covered bus services in three distinct areas of London, many respondents answered only the questions relating to one area. Therefore, the table below indicates the level of support and opposition for each route proposal as a proportion of those who responded to each of the questions.

West London

Changes to routes 95 and E5 (1,044 responses)

20 per cent supported or strongly supported

4 per cent opposed or strongly opposed

Changes to route 112 (1,049 responses)

40 per cent supported or strongly supported

5 per cent opposed or strongly opposed

Changes to route 140 (1,072 responses)

33 per cent supported or strongly supported

13 per cent opposed or strongly opposed

Introduction of route X140 (1,075 responses)

40 per cent supported or strongly supported

9 per cent opposed or strongly opposed

Introduction of route N140 (1,055 responses)

33 per cent supported or strongly supported

10 per cent opposed or strongly opposed

Introduction of route 278 (1,065 responses)

40 per cent supported or strongly supported

5 per cent opposed or strongly opposed

Changes to route 266/N266 (1,067 responses)

33 per cent supported or strongly supported

16 per cent opposed or strongly opposed

Introduction of route 218 (1,057 responses)*

36 per cent supported or strongly supported

10 per cent opposed or strongly opposed

Introduction of route 306 (1,039 responses)

31 per cent supported or strongly supported

9 per cent opposed or strongly opposed

Introduction of route 218 (1,041 responses)*

40 per cent supported or strongly supported

10 per cent opposed or strongly opposed

Withdraw route 223 (1,044 responses)

16 per cent supported or strongly supported

14 per cent opposed or strongly opposed

Changes to route 427 (1,039 responses)

24 per cent supported or strongly supported

25 per cent opposed or strongly opposed

Changes to route 440 (1,028 responses)

27 per cent supported or strongly supported

12 per cent opposed or strongly opposed

Changes to route H32 (987 responses)

26 per cent supported or strongly supported

2 per cent opposed or strongly opposed

* Due to an administrative error, there were two questions which asked respondents what they thought of our proposals for route 218

South East London

Changes to route 161 (920 responses)

32 per cent supported or strongly supported

12 per cent opposed or strongly opposed

Changes to routes 178, 244 and 291 (933 responses)

62 per cent supported or strongly supported

9 per cent opposed or strongly opposed

Changes to route 180 (927 responses)

34 per cent supported or strongly supported

26 per cent opposed or strongly opposed

Changes to route 472 (906 responses)

45 per cent supported or strongly supported

9 per cent opposed or strongly opposed

Introduction of route 301 (907 responses)

63 per cent supported or strongly supported

4 per cent opposed or strongly opposed

Changes to route 469 (900 responses)

34 per cent supported or strongly supported

9 per cent opposed or strongly opposed

Changes to route B11 (897 responses)

30 per cent supported or strongly supported

10 per cent opposed or strongly opposed

North East London

Changes to route 104 and introduction of route 304 (396 responses)

41 per cent supported or strongly supported

11 per cent opposed or strongly opposed

Changes to route 300 (400 responses)

31 per cent supported or strongly supported

14 per cent opposed or strongly opposed

Changes to route 241 (390 responses)

26 per cent supported or strongly supported

15 per cent opposed or strongly opposed

Changes to route 330 (392 responses)

41 per cent supported or strongly supported

8 per cent opposed or strongly opposed

Changes to route 474 (397 responses)

33 per cent supported or strongly supported

16 per cent opposed or strongly opposed

Introduction of route 497 (401 responses)

35 per cent supported or strongly supported

2 per cent opposed or strongly opposed

Changes to route 115 (399 responses)

39 per cent supported or strongly supported

13 per cent opposed or strongly opposed

Route 115 option 1 or 2 (256 responses)

75 per cent supported option 1

25 per cent supported option 2

Changes to route 25 (439 responses)

16 per cent supported or strongly supported

44 per cent opposed or strongly opposed