Although the trial was marred by multiple reports of serious injuries after a firmware glitch saw the front wheels of scooters locking up and sending riders flying over the handlebars, the company said they had fixed the problem and the trial continued. Loading "We were committed to delivering a thousand scooters for the people of Brisbane for their e-wheeling opportunities," Cr Adams said. "We looked at all of the nine applicants. Neuron Mobility have a very strong tender package for us, we're very happy with the outcome for Neuron. "But we're also committed to having a competitive tension in the market as well."

The two successful companies negotiated a commercial-in-confidence agreement to pay an undisclosed flat permit fee, after the council originally charged Lime $5000 for a three-month extention on their trial and $570 per scooter per year. "Those negotiations were done with the tenderers through this procurement process, I am not au fait with what the actual agreement was with the tenderers, but that's done in a commercial-in-confidence process," Cr Adams said. Cr Adams said Neuron had "generation two" scooters that were larger, safer and had a lower centre of gravity, but Lime had made it clear they were also planning to upgrade to the second-generation scooter. Earlier this year after a similar trial in Adelaide, Lime was kicked out of the city after the council awarded the contract to Beam and Ride. Beam in particular had lobbied Brisbane City Council strongly to be allowed to operate scooters during the Lime trial but was not successful.

Cr Adams insisted the contract was an "arms-length" process with no favouritism to Lime involved, and the two-company contracts would provide the best competition for the city. However, when asked if council could control the prices set by the companies for e-scooter use, Cr Adams said "no, we can't". Asked how the council could guarantee the prices would remain competitive, Cr Adams said the contract was a twelve-month permit and it would be reviewed at the end of the term. Lime will begin scaling back its 700-odd scooter fleet in Brisbane to the 400 contractually required by 22 July. Lime's public affairs manager Nelson Savanh welcomed the news, saying the company had "paved the way" for scooters in Australia.

“Our community of riders and Juicers have been integral to our success in Brisbane,” he said. “Over 150 juicers have been earning extra money collecting and charging scooters with more than $700,000 paid out to Brisbane locals." "Juicers" are the outsourced workers hired by Lime to collect scooters each evening, recharge them overnight and place them in strategic locations across the city for the morning. Lime will roll out generation 3 scooters in the coming months, which will have the capability for Lime to send warning messages to the scooter's screens if it is being ridden dangerously. Labor's shadow transport chairman Jared Cassidy (Deagon) called on the lord mayor Adrian Schrinner to be "transparent" and release all files around the contract selection of Lime.