I am writing to warn everyone here regarding HyperX’s RGB RAM.

Do not commit the same mistake I have made.

Their RGB ram is advertised to be compatible with Asus Aura Sync software but it is not: it will work with it only in static mode (select a static color and will sync to the rest of the components), any other lighting mode will NOT work in sync with the rest of the components controlled by Asus Aura.

It will always be out-of-sync with the rest of the system but perfectly in sync with each other ram module installed as long as the modules are adjacent.

To add injury to insult, if you use Asus Aura to tell the ram leds to turn off, they will not even turn off. They’ll always be on to remind you about the money you wasted on them.

Asus has not replied to my support ticket yet however HyperX did and told me that what I am experiencing is the intended behavior of their product.

I bought 32GB of these because they were advertised to be compatible with Aura but they are not. This is misleading advertising and it is disgusting.

Bought these too long ago to even ship them back to the store and I am stuck with them. I am extremely disappointed and I urge you not to buy these ram modules. Raising awareness about this issue is all I can do now.

EDIT:

You ask for proof.

Here is a link to how Asus Aura is intended to work



Here is a screenshot of their website showing Asus Aura support



Here are some links to reviews talking about the product, the reviewers suggest they have received information from HyperX about the product supporting Aura Sync. This is by no means a complete list, all the reviews I’ve read regarding this RAM discusses the same point.

http://www.legitreviews.com/hyperx-predator-ddr4-rgb-32gb-2933mhz-memory-kit-review_205690

https://www.overclockers.com/kingston-hyperx-predator-rgb-ddr4-2933-review/



Here are some links to people experiencing the same exact issue:



And a commenter under this video has gotten a similar response from HyperX customer support.People on reddit: