2. Turn on "Allow account transfer" button

For "Change phone number", please turn on "Allow account transfer" on your old smartphone. After turning this setting on, you need to make the transfer to a new smartphone within 36 hours. (*If you exceed this time limit, you will need to turn on the "Allow account transfer" button on the old smartphone a second time.)

About the new transfer process

1. If your phone number changes

2. If your phone number does not change

3. If you did not set a password

*In order to confirm that you are the proper owner of an account, you need to ensure all the necessary data is entered before the transfer.

In addition, with the new transfer process for LINE accounts, you cannot carry over your chat history. Instead, you will need to backup your chat history separately.

(Note: Transferring your chat history is possible only when your new device uses the same OS as your old device).





For additional help

There are three possible options the new transfer process can follow: