When you notify us about a Subway car or bus that is not being cooled adequately, you are helping us in our efforts to provide a comfortable travel experience to all our customers. Please use this form to report the specifics of your experience. Thank you for your help.

First Name

Last Name

E-mail Address *

Which Line? * -- 1 2 3 4 5 6 7 A B C D E F G J L M N Q R W Z S-42nd Street Shuttle S-Franklin Avenue Shuttle S-Rockaway Park Shuttle SIR

Which Subway car? (3- or 4-digit number appearing at the ends of the car, both inside and outside) *

MTA Service * Select a service This button does not work with screen readers. Please use the previous link instead. Category * Select a category This button does not work with screen readers. Please use the previous link instead. Agency SH -- Long Island Rail Road Metro-North Railroad MTA Corporate Office/Headquarters Paratransit (Access-A-Ride) NYC Buses Subways Safety-Related? Do you or the customer feel this is a safety issue? -- No Yes Hazardous Condition Employee Complaint Reply Requested? Yes No Type of Inquiry * -- Email Email - Survey Executive Correspondence Face-to-Face FAQ Feedback Fax Feedback from Corporate Plan Microsite GSM Email Hardcopy - Comment Card Hardcopy - Letter Hardcopy - Survey Help Point Mobile App Slack Social Media Telephone Telephone - Survey Text Message Tripplanner+ Webmail Online Portal Test Incident 311 (obsolete) Security WILL CAUSE REASSIGN Webinar (obsolete) Public Hearing Registration Web App Social Media Entry WILL TRIGGER CPM FOIL portal ProcessingRequired Subject

Let us know any details of your experience that may help.