An hour of IT downtime can cost an enterprise an average of $300,000. To resolve an incident of IT downtime, companies spend up to 200 minutes on average. Furthermore, enterprise IT teams are experiencing a significant amount of repeat IT incidents. More than a quarter of incidents had occurred earlier for 50% of companies. Artificial Intelligence for IT Operations (AIOps) is the most promising solution today to tackle the situation and gain a competitive edge.

Implementing Artificial Intelligence to IT Operation (AIOps) is essential to get a 360-degree view of enterprise IT health, proactively detect incidents before they occur and remedy it with minimal human interference.

Our focus is to enable IT deliver high performing systems that support digital transformation within the enterprise. By focusing on eradication and proactive remediation of the incidents, Zero Incident Framework TM (ZIF) enables organizations to trend towards a Zero Incident Enterprise TM

Zero Incident Framework ™ has the following abilities:

Auto-discover an application and understand the dependencies between the various components,

End-to-end monitor all the devices, infrastructure components and applications,

Baseline the acceptable performance behaviour of these components and alert any potential abnormal patterns, through machine learning.

This provides an ability to run an interference well ahead of time to remediate the incident before it occurs.