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A disabled passenger was absolutely furious when a Greater Anglia train left without her - despite her telling staff she required a wheelchair ramp.

Hollie Brooks, who has been in a wheelchair for three months, said she suffered a panic attack after watching the service leave Liverpool Street station in London without her.

She filmed herself heading to the train but the doors were closed in front of her and it left.

Passengers who require wheelchairs must pre-book to ensure they have access, something Hollie, who lives in Wivenhoe, Essex, did.

(Image: @HollieAnneB/Twitter)

But because her initial train was cancelled due to signalling problems she spoke with the Greater Anglia help desk to ensure the next train she got would have access.

Speaking to MirrorOnline, Hollie explained the train was running late and was announced for platform eight - which does not have disabled access so she and her boyfriend had to get there via platform 10.

They arrived in time and were waiting for the ramp when the train started to depart.

Hollie only started filming her ordeal when the train dispatcher blew his whistle to signal the train was about to leave - despite Hollie and her boyfriend stood on the platform waiting for a ramp.

(Image: @HollieAnneB/Twitter) (Image: @HollieAnneB/Twitter)

Hollie tweeted on Wednesday: "They knew I was coming, what train I was on, several people at Liverpool Street knew I needed a ramp for that train, on platform on time and they left without me simply because I needed assistance to get on."

A spokeswoman for Greater Anglia said they had contacted Hollie to apologise and to ask to speak to her in person to ensure issues like this do not happen again.

In the Twitter thread Hollie said: "I really cannot take any more.

(Image: @HollieAnneB/Twitter) (Image: @HollieAnneB/Twitter)

"I’ve already given up travelling alone and after my neurology appointment next week in London, I can’t face anymore. I’m so upset and broken. Constantly faced with discrimination."

She then posted the video which shows the train leaving and asked Greater Anglia for a response: "Please tell me why it’s ok to leave without me when I was there in plenty of time and several people were made aware of my booking.

"All because a ramp would delay your already late train. You have no idea what you’re doing to my mental health!"

After the incident Hollie spoke to a staff member about it.

(Image: @HollieAnneB/Twitter)

He can be seen in a video telling her: "No it's not, I can't hold this train.

"It was announced because it was already delayed coming in. There's nothing I can do to hold this train because it comes on my head."

When Hollie tells him it is 'constant discrimination' he replies: "I do apologise for that".

A spokesman for A Greater Anglia spokesperson said: “We’re sorry that Hollie’s recent travel experience has not been as easy as we would like it to be for her.

"We have offered to meet her so that we can apologise personally and talk about how we can help her travel more easily in the future.

“On Wednesday, Hollie was booked onto a train which was cancelled due to signalling problems. The Network Rail passenger assist team at Liverpool Street helped her onto a train half an hour later and our staff helped her off the train at Colchester, where a taxi we had arranged for her was ready and waiting to take her straight to Wivenhoe.”