Important: If you believe an account has been stolen or hijacked by another user, please review the Reclaiming a Hijacked Steam Account topic.

A suspended Steam account does not mean the account has been VAC banned. For more information about the VAC system, please view this article.

Why would a Steam account be suspended?

Check the contact e-mail address for your Steam account to see if Steam Support has contacted you regarding the reason your account was suspended - accounts may be temporarily suspended pending verification of purchase information or account ownership.

Steam Support does not automatically contact the owners of suspended accounts in most circumstances.

There is a Zero-Tolerance policy for any violations of the Steam Subscriber Agreement and Online Code of Conduct. All accounts in a user's possession for any of the following activities will be suspended: