Central Auckland commuters are worried about the safety of bus passengers crossing busy roads and walking home in the dark.

Central Auckland bus commuters fear their safety is at risk after a bus route shake up means they're forced to cross busy roads without pedestrian crossings and walk home in the dark from bus stops.

The new routes came into force last month.

While the changes have meant some residents can more easily access public transport, others now have to walk further to get to a bus stop or transfer part way through their journey.

Mt Roskill mother Prem Sharma told Stuff the new bus network made no sense.

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Her daughters had travelled to and from university without incident using the old service.

GOOGLE MAPS Mt Roskill resident Prem Sharma told Stuff she had to drive to pick up her daughters from Goodall St bus stop because they couldn't cross busy Hillsborough Rd after getting off the bus at rush hour.

But the week after the new network launched Sharma had to drive through rush hour traffic to pick them up from a bus stop because they had been stuck there, just 700m from home, for 20 minutes, as they couldn't cross busy Hillsborough Rd.

"They called me and they said 'we're just stuck on the corner'. There's no gaps [in traffic] at 4.30 in the evening because of people getting off the motorway," she said.

The young women used to be able to get off the bus at a stop closer to their house, but that service was now running at a reduced frequency, Sharma said.

"It just doesn't make any sense that you design a bus stop and not think of the pedestrian crossing the road. It made me really mad."

Sue Godinet, of Westmere, said changes to the 105 route meant she now has to get off the bus alone in the dark and walk further on her way home from work.

She used to get off at the last stop at the well-lit Westmere shops bus stop on Garnet Rd and cross the road at a pedestrian crossing but the bus doesn't stop there anymore.

GOOGLE MPAS Westmere residents say changes to bus routes in the area are putting their safety at risk because of a lack of street lighting and pedestrian crossing

Instead the route finishes 400m up the road at the intersection with Dorset Rd.

"That stop is darker. There is no easy access to a pedestrian crossing. It doesn't make sense from a user point of view," said Godinet, who said she was usually the only person on the bus by then.

AT said commuter safety was important.

Auckland Transport AT said commuter safety was important.

"If there is an issue with lighting we want people to tell us and our street lighting team will sort it out," said spokesman James Ireland.

"The reason the 105 doesn't travel as far down Garnet Rd now is so the bus can safely turn around at the roundabout at Meola Rd. Previously the bus had to go all the way down to Coxs Bay and do a u-turn."

Ireland said AT was planning to put more pedestrian crossings on Garnet Rd and would seek feedback from the community on the design options during the coming months.

It was also looking at possible locations for new crossings on Hillsborough Rd, between Olsen Ave and The Avenue.