Smart check-in

The front desk is your primary point of contact with members. It’s where you greet and log them in, schedule classes, trainings and court time, answer questions, and suggest service upgrades. To make the most of this contact, we’ve designed our check-in module to put extensive member and scheduling data at the fingertips of your front-desk staff. Our check-in module includes such features as:

Rapid, multi-mode check-in

Member preferences, usage and account status

Member schedules

One-click check-in for families

Robust membership prospecting

Your club’s business health depends on successful prospecting—you need a constant flow of prospects in the pipeline with a high close rate for your revenue and profitability to grow. We designed our sales module to make it easy for you to monitor your prospecting activities and the performance of your sales staff. Our prospecting and sales module includes features like:

Comprehensive lead-to-close prospect monitoring

Detailed data capture on prospect interests

Complete log of sales calls and follow-up activities

Tracking and management of free promotional passes

On-line member services

In today’s digital-first world, more and more members prefer on-line self-service. To help you meet the digital preferences of your members, we’ve designed our software to allow you to offer a full array of on-line services, including:

Start-to-finish membership purchase on-line, including site tours, membership selection, contract signature, and payment set-up

Schedule review and class, training and court-time booking

Account review and payment

Health tracking

Comprehensive data access and reporting

One of the most powerful benefits of AptusSoft is having access to all aspects of your club through one integrated system. Because every action in your club, from prospecting to member check-in, facility usage, purchases and payments are recorded in the same database, you can review their current status, as well as track over time and by facility, department, and individual staff member. With AptusSoft you can generate a host of reports, using the filters and format you want, such as: