Covid19 Status Update

Hidden Valley Forest Retreat continues to remain open for business. Our four forest chalets are all separated by a minimum of 150m of native forest making it an ideal isolation area. Large outdoor areas at each chalet allow for a breath of fresh air and time to de-stress.

However management are mindful of the requirement to ensure that our guests and staff are protected from any risk.

All of our staff have successfully completed the mandatory Australian Hotel Association (AHA) training COVID-19 Hygiene and Cleaning Practices Our already strict cleaning procedures have been enhanced and a reduction in the personal contact between guests and retreat staff increased. There is no requirement for guests to visit reception for arrival or departures. Chalets are fully cleaned and all surfaces wiped with a industry recommended sanitiser All measures are taken to increase ventilation and temperature in a chalet prior to a guests arrival. Check in and check out times can be modified to suit the guest and allow any increase in available time to refresh the chalet. Every chalet is fully self contained with all the facilities for meal preparation and dining.

Our booking and cancellation policy has been modified and all cancellations will be accepted with no penalty as long as regional restrictions are in place.

Guests with current bookings will be notified if any further travel restrictions that may affect our ability to trade.

We would like to thank everyone who is continuing to support our business in this difficult environment.