Dialogflow is priced monthly based on the edition and the requests made during the month.

Definitions

The following terms are used to describe pricing and quotas:

Request: A request is defined as any call to the Dialogflow service, whether direct with API usage or indirect with integration or console usage. Depending on the task and design of the agent, the number of requests needed for an end-user to accomplish a task with a Dialogflow agent can vary greatly.

A request is defined as any call to the Dialogflow service, whether direct with API usage or indirect with integration or console usage. Depending on the task and design of the agent, the number of requests needed for an end-user to accomplish a task with a Dialogflow agent can vary greatly. Consumer projects and resource projects: If you use multiple projects, it is possible that the project associated with your request authentication (consumer project) is not the same project that is associated with the agent in the request (resource project). In this case, the consumer project is used to determine prices and quotas. For more information, see Using multiple projects.

Try it for yourself

If you're new to Google Cloud, create an account to evaluate how Dialogflow performs in real-world scenarios. New customers also get $300 in free credits to run, test, and deploy workloads.

Pricing table

The following tables provide a pricing comparison for editions by agent type. Unless a feature is indicated as included, pricing and quotas are cumulative for all features used by a request.

CX Agent Feature CX Edition Text $20 per 100 chat sessions Audio input/output

(speech recognition, speech-to-text, STT, speech synthesis, text-to-speech, TTS) $45 per 100 voice sessions Design-time requests

For example, calls to build or update an agent. Free Other session requests

For example, setting session entities or updating/querying context. Free ES Agent Feature Trial Edition Essentials Edition Text ¶ Free * $0.002 per request Audio input

(also known as speech recognition, speech-to-text, STT) Free * $0.0065 per 15 seconds of audio † Audio output

(also known as speech synthesis, text-to-speech, TTS) Free * Standard voices:

$4 per 1 million characters

$4 per 1 million characters WaveNet voices:

$16 per 1 million characters Knowledge Connectors (Beta) Free * Free Sentiment analysis Not available 0-1 million requests:

$1.00 per 1,000 requests

$1.00 per 1,000 requests 1-5 million requests:

$0.50 per 1,000 requests

$0.50 per 1,000 requests 5-20 million requests:

$0.25 per 1,000 requests Dialogflow phone gateway (Beta)

Includes audio input and output. Tolled number:

Free *

Free * Toll-free number:

Not available Tolled number:

$0.05 per minute of phone call processed ‡

$0.05 per minute of phone call processed ‡ Toll-free number:

$0.06 per minute of phone call processed ‡ Mega agent Free * <=2k intents:

$0.002 per request §

$0.002 per request § >2k intents:

$0.006 per request § Design-time requests

For example, calls to build or update an agent. Free Free Other session requests

For example, setting session entities or updating/querying context. Free Free

Google Cloud Platform Costs

If you use other Google Cloud Platform resources in tandem with Dialogflow, such as Google App Engine instances, then you will also be billed for the use of those services. See the Google Cloud Platform Pricing Calculator to determine other costs based on current rates.

To view your current billing status in the Cloud Console, including usage and your current bill, see the Billing page. For more details about managing your account, see the Cloud Billing Documentation or Billing and Payments Support.