She paid a little too much (Picture: Caters)

We know the economy’s going through a bit of a rough patch, but this still seems a little steep for Burger King.

Felicity Cotton, 28, ordered a bacon double cheeseburger and a nacho burger meal on July 31.

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But the outlet overcharged her by just a bit – and she ended up paying £712.38 for it.

‘I only realised what had happened when I checked my bank balance two days later – and it was decimated,’ she said. ‘I thought, “how have I spent that much money, I didn’t do that much shopping at the weekend”.


‘But then I scrolled down and saw the Burger King charge.



‘It was a massive shock – I had to look a couple of times to make sure I wasn’t seeing things.’

They’ve finally actioned a refund (Picture: Caters)

Apparently the BK worker had added a 7 to the front of the amount by accident, and Felicity hadn’t checked before putting her PIN in.

After failing to get through to the Redditch branch’s store manager, she eventually managed to speak to someone from head office.

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They told her a refund would be processed that same day, but Felicity only received a PDQ slip saying it had been actioned four days later – and was told it could take a further 10 working days to go through.

‘I’ve got bills to pay, and by the time the money comes back it will have been nearly three weeks – it’s all having a knock-on effect, and it’s left me in a pretty difficult situation.’

She added that she has yet to receive an apology from the fast food chain.

‘Obviously my main priority is getting my money back, but I’d still like an apology.’