Dear Osprey friends and family,

We have pivoted our priorities to prevent the spread of COVID-19 within our Osprey team and the communities in which we operate by implementing a temporary telecommuting policy in our U.S. and European offices. If a role must be performed on-site, we are actively practicing social distancing, increased sanitization, and ensuring safe work environments and practices.

During this time, osprey.com is open and all orders will ship free*.Our distribution center is shipping everything.

To help support our retail partners, our dealer service team is taking orders and our dealer locator provides an up-to-date view of local store hours, inventory, curbside pick-up and same-day delivery options. We’ve also introduced a Buy Online, Fit In-Store program with participating local gear shops. When you purchase select backpacking packs on Osprey.com, you can receive a professional fit from a qualifying local gear shop.

As the leader in custom-fit backpacks, we’ve adapted our pack-fitting technique to accommodate the need for additional personal space. Our new contactless pack fitting method continues to ensure our best fit ever while keeping you safe and healthy.

While our love of adventure has not dwindled in this trying time, we are finding moments to celebrate the outdoors responsibly. We believe adventure is open to anyone and found everywhere—even, and especially, in your own backyard.

As the situation evolves, we are doing our best to stay current and support the communities, partners and relationships we have fostered through our 46 years of business.

With gratitude and respect,

The Osprey Team

* Orders placed at this time are eligible for free shipping and free returns. Free shipping and returns are not available for our pro deal or ExpertVoice members. The free shipping offer will be automatically applied at checkout.