A study conducted by a Delhi-based assessment company found out that about 65 percent of college graduates in the Philippines do not have the right skills and training to qualify for the jobs of their choice, while one out of three Filipinos is employable. The National Employability Report―Philippines, conducted and released by employability assessment and job credentialing leader Aspiring Minds, showed that Filipinos would need more training and educational help. The study, in partnership with the Contact Center Association of the Philippines, is an industry assessment that is trying to determine the gaps on skill sets and the required intervention to fill them. Contact Center Association president Benedict Hernandez said the study would help the industry adjust to the needs of the members of the association to properly address the demands of clients. “This will also aid the industry to increase hiring rate to 15 percent,” said Hernandez, noting that the group teamed up with Aspiring Minds to create programs that will increase the graduates’s hirability. The industry hiring rate in the last three years is 8 percent to 10 percent from 6 percent to 8 percent five years ago.“An economy with a large percentage of unemployable candidates is not only inefficient, but socially unstable, too. This calls for substantive intervention in curricula and teaching pedagogy at school and college level to improve basic skills of students,” said Aspiring Minds co-founder Varun Aggarwal. The study revealed that the overall employability needed improvement since about 65 of graduates were not employable in the job they want. It shows gaps in various skills as required in succeeding in the job role. Employability figures for various functions within the business process outsourcing sector also reflect the lack of sufficient and required skills among the total number of graduates who aspire to work in the industry. This is true for inbound customer service jobs, outbound sales and information technology help desk. The employability of all these roles in below 25 percent. Aspiring Minds said most of the candidates showed deficiency in required cognitive skills, which most employers saw as an indication of trainability on the job.