Olesya Shemyakova in front of the kebab shop where she was charged £5,650 (Picture: CEN)

A woman is fighting to get her money back after accidentally tipping a kebab shop £5,650 when she entered her pin in error.

Russian national Olesya Shemyakova was visiting Dietikon, in the swiss canton of Zurich, when she decided to have some drinks and chocolate cake at New Point kebab shop.

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Unemployed Shemyakova, 37, who lives in the French city of Mulhouse, asked if she could pay by card when she was presented with the £17.40 (23.70 CHF) bill.

But two weeks later she got a nasty surprise when she saw £5,666 (7,709 CHF) had been deducted from her account.


She said: ‘I entered my PIN code but it did not work. Then I entered it a second time and then it functioned.

Shemyakova is now fighting to get her money back (Picture: CEN)

‘I assumed that I paid 23.70 CHF, that was also stated on my receipt.’



Shemyakova, who was with her son and a colleague at the kebab shop, does not speak any German and was unaware she had first been asked to enter her pin code.

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So instead of later entering the amount she wanted to pay, she mistakenly entered her pin code again believing it had not worked the first time.

She realised what had happened when she saw how much she had been charged a fortnight later – because the amount deducted was the same as her pin number.

And ever since the mistake she has been trying in vain to get her money back.

Shemyakova has been promised she will get her money back soon (Picture: CEN)

But she says she has not had much help from the kebab shop or her credit card company, according to local reports.

Kebab shop owner Cengiz Gokduman however said that Shemyakova will get her money back soon.

Gokduman said: ‘I can promise that the customer will get her money back. The payment should not have been possible after a certain amount.’

Shemyakova told local media is still waiting to hear back from Gokduman, adding: ‘I hope they will not be empty promises again.’

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