Available in India.

What kind of benefit my phone is compatible with?

OnePlus Care Benefits Applicable models Free 1-Year Extended Warranty OnePlus 6T/7/7 Pro/7T/7T Pro 50% off on battery replacement OnePlus 3/3T/5/5T/6 Upgrade Plan OnePlus 1 and onwards

Note: Only one benefit available per phone/IMEI. *Before 31st Dec, 2019, the OnePlus Care benefit of all OnePlus 6T users is Free 1-Year Extended Warranty. From 1st Jan, 2020, the OnePlus Care benefit of OnePlus 6T users will have a change: If your OnePlus 6T is within the period of insurance, you will have Free 1-Year Extended Warranty, otherwise you will get 50% off on battery replacement.



Free 1-Year Extended Warranty

Under this benefit, current users of OnePlus 6T and successors devices which are currently under the original manufacturer warranty period get an additional 1–year extended warranty for free. After verifying the IMEI on the OnePlus Care app, you can immediately add 1-year extended warranty to your device.



Model Storage Original Price (Rupees) OnePlus Care Price （Rupees) OnePlus 6T 6+128GB 1299 0 8+128GB 1399 0 8+256GB 1499 0 10+256GB 1499 0 OnePlus 7 6GB+128GB 1279 0 8GB+256GB 1429 0 OnePlus 7 Pro 8GB+256GB 1889 0 6GB+128GB 1799 0 12GB+256GB 2039 0 OnePlus 7T 8GB/128GB 1499 0 8GB/256GB 1599 0 OnePlus 7T Pro 8GB/256GB 2099 0 12GB/256GB 2299 0

Note: For phones running Android Q, you will have to manually enter the IMEI number on the OnePlus Care App for verification. Learning how to find my IMEI.



50% off on battery replacement

Under this benefit, current users of OnePlus 3 and its successors can avail a 50% discount on battery replacement after battery damage is detected. You will have to make a booking on the OnePlus Care app by selecting a store near you and pick an available time slot for repair. If you do not make a book successfully in advance and still wish to replace the battery at the service center, you will have to pay the full amount.

To send the device to the service center you can avail the pick-up and drop doorstep service or drop by the service center yourself. Our maintenance engineer will then confirm battery damage. You may then pay 50% of the battery replacement cost and get a new one.



Model Battery Price with Service Charges (Rupees) OnePlus Care Price

(Rupees) OP3 1651 600 OP3T 1651 600 OP5 1607 600 OP5T 1607 600 OP6 1607 600

Note: If your phone is under insurance protection, the battery will be replaced for free.

Upgrade Plan

This benefit can only be availed on OnePlus Care app. You can upgrade your current device to the latest one after successful diagnosis of the device health just by following the instructions on the app. With this upgrade plan, you get a competitive price for your old device and additional offer on the new one. Download the OnePlus Care app to know more.



Model Trade-in Value (Rupees) Additional Offer (Rupees) OnePlus 7 Pro Up to 32200 NA OnePlus 7 Up to 21700 NA OnePlus 6T Up to 27600 1500 OnePlus 6 Up to 17400 1500 OnePlus 5T Up to 14200 2000 OnePlus 5 Up to 11900 2000 OnePlus 3T Up to 7800 3000 OnePlus 3 Up to 5400 3000 OnePlus 1/2/X Recycling Depends





For OnePlus 1/2/X trade-in details：



Trade-in Value Additional Discount For OnePlus account (Rupees) Non-OnePlus account (Rupees) Trade-in Value < 5000 500 0 5000 < Trade-in Value < 15000 1000 500 15000 < Trade-in Value < 25000 1500 1000 25000 < Trade-in Value 2500 2000

FAQs

Will there be any applicable fees for registered OnePlus account?

It's free. You will not be charged.

How do I become eligible to get these benefits ? Download "OnePlus Care "APP > Sign up OnePlus account > Enter verification code > set password > choose an account > Authorize OnePlus care to use your account > Enter your mobile number > Enter 6 digit OTP > Link my device > Back to home page > Refresh again > Get your adaptive benefit directly. (Except Upgrade Plan) If you've been using old OnePlus Care App, kindly uninstall it and follow the above steps to down the updated App.



How do I log in to my OnePlus account?

Enter the mobile number or email address and password that you registered with to log in.





Can one account be linked to multiple devices?

Yes, you can link multiple devices to one OnePlus account.





How can I use OnePlus Care benefits?

You have to get your own benefit from OnePlus Care App, then you can use it from OnePlus official website or OnePlus Care App.





If I do not have reservation acknowledgement of 50% off on battery replacement benefit, can I enjoy the benefit at store?

No, you must make a reservation in advance and make sure that you have confirmed repair booking.





What should I do if I want to change/delete my mobile number or email address?

For better user experience, please do not modify your mobile phone number and email address, if you need assistance please contact us.





What is the validity period of OnePlus Care Benefits?

No term limits.





Does one OnePlus account correspond to one benefit or one mobile IMEI correspond to one benefit?

One mobile phone / IMEI corresponds to one benefit.





Do the more mobile phones a OnePlus account is bound to, the greater corresponding benefits are?

No, one mobile phone IMEI corresponds to one benefit.





If the benefits were used by the old owner of the device, can the new owner re-claim OnePlus Care benefits?