Posted: Feb 18 2020

In the lead-up to the launch of Borderlands 3, the Vault Insider Program brought you three seasons' worth of Borderlands rewards and in-game loot. Now that Borderlands 3 has launched and is being enjoyed by millions of players like you, it'll soon be time to say goodbye to the Vault Insider Program. There's plenty more action-packed mayhem ahead as Gearbox Software continues to develop even more content for the game, including free events like Broken Hearts Day and Rare Chest Riches, endgame challenges like Takedown at the Maliwan Blacksite, and paid campaign add-ons like Moxxi's Heist of The Handsome Jackpot.

The Vault Insider Program will be discontinued as of 11:59pm PDT on May 18, 2020. All VIP profiles will be disabled and unredeemed VIP points will be forfeited. You can still earn and spend VIP points until then, and even after the VIP shutoff, all your rewards will still be associated with your linked SHiFT account. Be sure to spend your VIP points before May 18, 2020 so you don't lose them!

Bringing you the Vault Insider Program has been a blast, and we hope you've enjoyed spinning The Weaponizer for in-game loot, amassing points, and unlocking a multitude of rewards for your collection. To everyone who participated in the Vault Insider Program, thank you for your support in helping us make so much Borderlands mayhem.

Frequently Asked Questions:

When is the Vault Insider Program (also called VIP) ending?

The Vault Insider Program will end at 11:59pm PDT on May 18, 2020.

Can I sign-up for the Vault Insider Program as a new member? Can I still earn and redeem points before the program ends?

Yes, you can still create VIP profiles, earn VIP points, and use them to redeem VIP items before the program ends on May 18, 2020.

Why is the Vault Insider Program being discontinued?

The Vault Insider Program focused on rewarding you for activities you could do pre-launch, like watching trailers and engaging with social content. Now that we're well past launch, we want those kinds of rewards to be available to as many players and fans as possible, and ensure you're rewarded simply for playing the game itself.

What happens after the Vault Insider Program ends? Can I still keep the rewards I redeemed through the Vault Insider Program?

When the Vault Insider Program ends, all VIP profiles will be disabled and unredeemed VIP points will be forfeited. You will still keep any in-game items you've already redeemed via the Vault Insider Program linked to your SHiFT account, but you will not be able to acquire these items with VIP points once the Vault Insider Program is shut down.

Will any more rewards be added to the Vault Insider Program before it ends? Will I be able to earn these rewards through other means?

There will not be any new rewards added to the Vault Insider Program before it shuts down on May 18, 2020. Currently, we have nothing to announce regarding alternate methods for receiving VIP reward items in the future.