RANGOON, BURMA—Pope Francis opened a diplomatically fraught trip to Burma and Bangladesh on Monday by immediately diving into the crisis over Burma’s crackdown on Rohingya Muslims: He met with the country’s military chief, even before beginning the official program of his trip.

The Vatican didn’t provide details of the contents of Francis’ 15-minute “courtesy visit” with Gen. Min Aung Hlaing and three officials from the bureau of special operations. It took place in the residence of the archbishop of Rangoon, Cardinal Charles Bo, who has resisted international condemnation of the military’s operations against Rohingya as “ethnic cleansing.”

The general is in charge of security in Rakhine state, where the military’s “clearance operations” against the Muslim minority have sent more than 620,000 Rohingya fleeing into neighbouring Bangladesh. Refugees there have told of entire villages being burned and women and girls being raped.

Vatican spokesperson Greg Burke said only that “They spoke of the great responsibility of the authorities of the country in this moment of transition.”

Gen. Min Aung Hlaing’s office said in a statement on Facebook that he is willing to have “interfaith peace, unity and justice.” The general added that there was no religious or ethnic persecution or discrimination in Burma, and that the government allowed different faith groups to have freedom of worship.

Rohingya Muslims have faced state-supported discrimination in predominantly Buddhist country for decades. Though members of the ethnic minority first arrived generations ago, Rohingya were stripped of their citizenship in 1982, denying them almost all rights and rendering them stateless. They cannot travel freely, practice their religion, or work as teachers or doctors, and they have little access to medical care, food or education.

Originally, the meeting was planned for Wednesday, after Francis was to have met with the country’s civilian leader, Nobel Peace Prize laureate Aung San Suu Kyi, in the capital. The Vatican didn’t say why it was moved up.

Rohingya in recent months have been subject to what the United Nations says is a campaign of “textbook ethnic cleansing” by the military in Rakhine. But Burma’s Catholic Church has publicly urged Francis to avoid using the term “Rohingya,” which is shunned by many locally because the ethnic group is not a recognized minority in the country.

Francis has already prayed for “our Rohingya brothers and sisters,” and much of the debate in the run-up to the trip focused on whether he would do so again in expressing solidarity with the Rohingya’s plight. Any decision to avoid the term could be viewed as a capitulation to Burma military and a stain on his legacy of standing up for the most oppressed and marginalized of society, no matter how impolitic.

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Burke didn’t say if Francis used the term in his meeting with the general, which ended with an exchange of gifts: Francis gave him a medallion of the trip, while the general gave the pope a harp in the shape of a boat, and an ornate rice bowl.

The trip was planned before the latest spasm of violence erupted in August, when a group of Rohingya militants attacked security positions in Rakhine. Burma security forces responded with a scorched-earth campaign that resulted in Rohingya fleeing to Bangladesh, where they are living in squalid refugee camps.

In the Kutupalong refugee camp in southern Bangladesh, Senu Ara, 35, welcomed Francis’ arrival for what he might be able to do for the refugees.

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“He might help us get the peace that we are desperately searching for,” she said. “Even if we stay here he will make our situation better. If he decides to send us back, he will do so in a peaceful way.”

But in Burma, the sentiment was different. The government and most of the Buddhist majority consider the Rohingya Bengali migrants from Bangladesh living illegally in the country, though Rohingya have been here for generations.

“Being a religious leader — Catholic leader — means that he is well-regarded, but of course there is this worry if he says something, people might say, ‘OK, he just came to meddle,’” said Burmese analyst Khin Zaw Win, a former political prisoner. “So, I think a lot of diplomacy is needed, in addition to the public relations.”

Seaman Kyaw Thu Maung said the issue is difficult because the term “Rohingya” carries so much political weight for all of Burma’s people.

“But my feeling is that if the pope is going to talk about the Rakhine issue, the people aren’t going to like the pope anymore,” he said.

Upon his arrival in Rangoon, the pope was greeted by local Catholic officials and his motorcade passed by thousands of Burma’s Catholics, who lined the roads, wearing traditional attire and playing music.

Children greeted him as he drove in a simple blue sedan, chanting “Viva il papa!” (Long live the pope) and waving small plastic Burma and Holy See flags. Posters wishing Francis “a heartiest of welcome” lined the route into town.

En route from Rome, Francis greeted journalists on the plane and apologized for the expected heat, which was 32 C upon his arrival and is expected to rise during his stay.

On Tuesday, Francis begins the main protocol portion of his weeklong trip, meeting with Suu Kyi and other officials. He is to deliver a speech to her and other Burma authorities and diplomats in the capital, Naypyitaw, in what will likely be the most closely watched speech of the trip.

Despite the criticisms of Suu Kyi, the pope’s allies have urged him to lend her his support — and, they hope, political strength — as the country’s best chance to prevent a backslide into absolute rule by the military.

The constitution, written by the military, puts the armed forces out of her control. And the military has enough support in Parliament to prevent any changes that could loosen the grip on power held by Min Aung Hlaing, who has ambitions to run the country.

So for Francis, his first meeting in Burma with the general, which was added at the last minute, might well be the more important one.

“It’s smart to meet the commander in chief first, because he is very important and the principle person to solve this challenge facing our country,” said Yan Myo Thein, a political analyst.

With files from the New York Times