The National Renters Alliance Team has over 20 years' experience helping tenants with landlord and letting agent problems. Most people at one time have experienced problems with their landlord or letting agent if they rent. If you’ve had problems getting back your deposit or making your landlord or letting agent do repairs don’t just sit there, take action, call us today to find out how we can help you.

Councils are often a source of problems for renters. Common problems include mishandling of council tax records when changing apartments. This has been known to happen even if you have supplied an accurate change of address details and moving dates with your council. Poor handling of this information can lead to Court and bailiff action. Despite government directions against such practices, councils have often been known to rapidly escalate disputes which could which could potentially leave you liable for hundreds of pounds of charges . Other common problems include refusal to grant tax discounts such as single-person discount despite being eligible for such relief. If your council is not serving you well, get in touch with the National Renters Alliance today and you might save hundreds of pounds a year.

Is your landlord or letting agent not returning your deposit? Was your deposit placed in a government-backed deposit guarantee scheme within 30 days of the start of your tenancy? Is your landlord or letting agent making false claims about professional cleaning to unfairly take money from your deposit? Unfortunately, this is becoming the norm rather than the exception. The National Renters Alliance team has over twenty years' experience helping renters recover their rightfully owed money. Please see our frequently asked questions about common reasons landlords use to take money from your deposit. If your landlord is unjustified, the National Renters Alliance could help you get your deposit back if you act quickly. Please contact us if your landlord or letting agent has unfairly taken money from your deposit .

With over twenty years' experience helping renters in the social and private housing sector, the National Renters Alliance is the only organization standing up for renter's rights helping renters get a better deal. From getting back money taken from deposits to housing repairs and council tax problems, the National Renters Alliance takes stress out of renting so that you can concentrate on the important things in life without having to deal with bad landlords and letting agents. Join the National Renters Alliance or get in touch today to see how we can help you.

Have you had a bad letting experience? Has your landlord or letting agent taken money from your deposit and is not giving it back? Did your landlord or letting agent protect your deposit? Is repair work not being done? Most people who have rented have experienced these problems. The National Renters Alliance is here to help you get money back from your deposit , force landlords and letting agents to make repairs and other rental problems.

DATE ADDED: 14/01/2017

Increasing numbers of Housing Benefit claimants are being excluded from the private rental sector as the number of properties listed as ‘No DSS’ grows according to a House of Commons Briefing Paper. ‘No DSS’ (standing for “Department of Social Security” which was replaced by the Department for Work and Pensions 16 years ago) means the landlord or agent won’t rent a property to someone on housing benefit or local housing allowance. Read more

DATE ADDED: 09/01/2017

Around a million renters living in HMOs (Houses in Multiple Occupation) will soon benefit from extra protection from rogue landlords being planned by the government. HMOs, familiar to many students and flat sharers, are defined as properties shared by more than one unrelated persons. Typically these may be groups of friends such as is common for student accommodation or by strangers. Typically the house sharers will have their own bedrooms but will share communal areas such as bathrooms or kitchens. Read more

DATE ADDED: 09/01/2017

Britain’s biggest landlord, Fergus Wilson has banned “battered wives” from his properties claiming he does not want to risk ex-husbands or boyfriends returning to destroy his houses. Perhaps Britain’s most notorious buy-to-let landlord, Wilson is no stranger to controversy. In 2014 he sent eviction notices to over 200 of his tenants, many from low income backgrounds, claiming that he was “sending battered wives back to their partners to be beaten up again”. He was also convicted in the same year for assaulting an estate agent over a broken boiler which he denied, claiming that he was “too fat to punch anybody or even tie his own shoelaces”. Read more