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The kicker is, Transpo doesn’t know when it will end. The transit agency is waiting like everyone else for the city’s contractor to finish the $2.1-billion LRT system after two handover deadlines — one last May and another one earlier this month — were missed. The best information the city has suggests LRT will launch by the end of March.

Councillors who represent pieces of Barrhaven have organized transit-specific public forums this year so customers could unload their grievances. At one point, Barrhaven ward Coun. Jan Harder told constituents on her Facebook page that “the news is not good” when it comes to any potential for improved bus service, based on her discussions with Transpo.

Last week, Harder scored a minor victory for her constituents when Transpo agreed to add morning service on Route 277 and extend more Route 95 buses to Cambrian Road in the afternoon. She’s also eyeing better service for customers in her ward who live south of the Jock River and those who take Route 278.

Harder, who started sensing more transit irritation around last Christmas, said the sheer growth of the suburb has outpaced transit resources.

“OC Transpo did what they could, but what they’re doing now is, I think, finally going to provide some relief,” Harder said.

“It doesn’t change anything, though, as far what everybody is facing, what the system is facing: the crunch in the downtown. Staff are doing their best to play around with the light sequence, to look at project start times, to look at different ways they cannot influence the traffic with the work that’s being done.”