25+ Sessions We’ve brought together some of the top voices in customer loyalty to explain what their brand has been doing to innovate in the space, and where the industry looks to be going in the future. Topics include loyalty programs, customer experience, customer engagement, social media, and leveraging the mobile platform to achieve measurable results.

Brand Networking Meet with fellow marketers to benchmark your efforts against the biggest brands across a full spectrum of industries, while discussing what’s working, what isn’t, and how to better leverage technologies to craft a more complete view of your customer experience.

Loyalty Landscape Hear from us. Loyalty360’s Loyalty Landscape Report is the result of an annual survey taking the pulse of customer loyalty as it relates to brands of all sizes and verticals. Join us as we reveal the results of our research, and examine what the numbers mean for the state of customer loyalty.

Exhibit Hall A crucial first step in implementing a loyalty program is finding and leveraging the right technology for your company. Meet with technology & service providers on the cutting edge of customer loyalty and find the partner that will enable you to collect customer data, analyze the results, and take the next step armed with the knowledge you need to engage customers effectively.

Awards Loyalty Expo is also home to the Loyalty360 Awards, a celebration of the top brands in customer loyalty. After a series of rapid-fire presentations from finalist brands, expo attendees will decide which organizations will take home the Platinum Award in several categories – including the prestigious 360-Degree Award.