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Leslie Jones is one very unsatisfied customer of Jessica Alba‘s Honest Company.

“Ok @Honest you just lost a good customer,” she wrote on Twitter Tuesday afternoon. “@jessicaalba please address your company that is not doing good business. I have use your company for more than three years now and these last three orders have been a nightmare!! I have spend too much money here for that to happen!!”

The 50-year-old “Saturday Night Live” star had ordered diaper cakes and paid extra for “next day air.”

“We’re so sorry your order was delayed,” the company wrote back to Jones. “Our diaper cakes are handmade and can take 1-3 days to process. We value your feedback and we’re always looking for ways to improve. We appreciate your love for Honest – thank you for giving us the chance to make this right.”

Jones then angrily shot back, “next day air should not be a f–king option. it should be made clear that the order is sent after processing which you don’t do. It’s not overnight if it gets there in a week. you charging me damn near 50 dollars for. The last three orders were late. It wasn’t like that before.”

The Honest Co. diaper cakes page has a disclaimer that says they will ship within one to three days after the order has been placed. It’s unclear if the site had the disclaimer before the exchange with Jones.

Alba also took to Twitter to send her apologies.

“Omg! I’m so so sorry you haven’t had a great experience,” Alba wrote. “We are all over this issue and will make it right. I am so appreciative and grateful to you for being a loyal Honest fan over the years, especially as we go through these growing pains. I’m a huge fan of yours🙏🏽. JA.”

Despite the apology, Jones stood by her comments, ending the back-and-forth by stating she would find diaper cakes somewhere else.

“So disappointed cause I’ve spent a lot of money with y’all!” she wrote.

It’s not the first time Alba’s company has come under fire.

In 2016, the company was sued by the Organic Consumers Association, which claimed Honest’s organic infant formula includes no fewer than “11 synthetic ingredients.”