Although the number of complaints isn't unusual, given the company's size, "it's clear that if even half of them have merit, there's a problem. Especially if I were a shareholder, I would be offended by these. If they [Vanguard] see even an inference of discrimination, they need to ask themselves, 'Why is this happening?' Regardless of the outcome, why is there retaliation and retribution? There's a broken wheel here."