VisaHQ.com will make every effort to ensure that you get your passport or visa in time for your trip. Processing times listed on our website are provided by the Embassies and the Department of State under normal circumstances. VisaHQ.com cannot always guarantee, however, that your passport or visa will be returned to you by a certain date, because it is ultimately at the discretion of the Passport Agency or Embassy as to when your passport or visa will be released. Sometimes these agencies become overwhelmed with the amount of applications they receive and this translates into longer processing times. Also, processing officers, at their sole discretion, may request additional documents. In such cases processing time will also be extended. Often, embassies give last minute updates on closure dates related to national holidays or other public events. Equipment failure is also among the causes that can trigger a delay. Such last minute changes are impossible to predict and may extend the processing times. Nevertheless, we do our absolute best to get the paperwork processed on time and without delay.