PRESS RELEASE



March 18, 2020 (Vancouver, British Columbia)



The Leadership of Mike’s Computer Shop is closely monitoring the ongoing COVID-19 virus situation. Our focus at this time is the safety of our TEAM, our customers, and their respective families.

We are committed to continuing to provide incredible service and value to our clients and customers.



In order to protect our team members and their families Mike’s Computer Shop has formed a task force that meets regularly. We are in regular communication with our employees and are mandating enhanced cleaning of our locations and more regular handwashing practices. Mike’s Computer Shop is promoting self-isolation to any team member that has been in contact with anyone experiencing COVID-19 symptoms, or if they are experiencing COVID-19 symptoms themselves.



Any team member with the ability to telecommute has been set up to do so. Mike’s Computer Shop has suspended all business travel, and suspended all trade show activities indefinitely.



In order to do our part to prevent the spread of the COVID-19 virus to not only our TEAM and customers, but society as a whole, Mike’s Computer Shop has also made the decision to temporarily close all retail stores to the public with immediate effect. This decision effects our locations in Vancouver (BC), Maple Ridge (BC), Abbotsford (BC), Chilliwack (BC), and Hamilton (ON).



While our retail operations are temporarily suspended, our commercial and online business remains in full operations and we are continuing to invest in and support the supply and fulfillment chain. We are open and ready to engage in digital business with all customers – as long as our couriers and supply chain is operating, so are we! We encourage everyone to keep connected, our TEAM is online and ready to help (see below). We are here to continue to provide solutions.



As a part of this decision, the Ownership of Mike’s Computer Shop has set up an Employee Assistance Program for all staff that are affected financially. Our EAP includes the continuation of extended health and dental benefits to all full and part time employees, a cash transitioning stipend, return to work bonuses, and other personal support services that our team is able to provide. These provisions and benefits are in addition to anything provided by the Federal or Provincial Government.



Mike’s Computer Shop is strongly encouraging all retail businesses in Canada, both in the consumer electronics industry as well as other non-essential sectors, to temporarily suspend retail traffic and operations as well. Public health and safety is far too important and it is the responsibility of all Canadians, businesses and consumers alike to do whatever possible to mitigate the spread of this virus.



We will continue to monitor the ongoing COVID-19 virus situation and respond to the changes as necessary. Our goal is to resume normal retail operations as soon as reasonable and get our entire team back to work.





Sincerely,



Corbin Kempenaar, President & CEO



Mike’s Computer Shop