“It would have been so beneficial to have Binti from the very beginning of implementation of resource family approval. I can’t say that enough. We really struggled without it. The staff is really seeing the benefits of Binti. It’s also user friendly to applicants. Applicants can go in and do everything online and see where they are in the process. Due to Binti, we’ve been able to reach a wider community base. It helped increase the number of community inquiries in a huge way. We were getting 4-5/month, now we’re hitting over 20/month.”