The City of Wichita Monday launched an online tool meant to connect residents with the city's resources and services, and to allow them to easily report non-emergency issues or concerns.

"Access Wichita is a self-service portal that allows residents to get information about the City, request services from various departments, or report problems, such as pot holes or bike path repairs," the City of Wichita says. You can access the service at

and this tool is optimized for phones, tablets and desktops.

The city says the tool not only allows residents to quickly access questions about Wichita, it also streamlines the process for reporting problems. The city says the process should be a time saver for staff.

“AccessWichita is just one way we’re working to ensure that we’re accessible to our residents,” said Myra Linsker, Manager of the City of Wichita Call Center. “The tool includes a built-in work order system that enables efficient prioritization and management of City work and resources. At the end of the day, the City will save time and money and will be able to respond quicker to residents’ concerns.”

If you live in Wichita, you are not required to use the service. The city says you can still contact its customer service department at 316-942-4482 or through email at access@wichita.gov.