Error message "Video_TDR_Failure" on XPS 9550 and Precision 5510

VIDEO_TDR_FAILURE Error (Crash Screen)

Screen Flickering or Flashing

BSOD( igdkmd64.sys)

Re-install the video driver once again from the Dell Drivers and Downloads site and then perform the following steps

1.Follow the path C:\Windows\System32\Drivers & locate the file with the name nvlddmkm.sys

2. Right click to Rename it as nvlddmkm.sys.old

3. If you see this notification, just press OK to continue





4. Then go to NVIDIA directory (usually in C:\Nvidia or C:\drvvganVidia) and find the file nvlddmkm.sy_. Or you can just type the name into the search box. Copy this file and Paste it to your Desktop or C:\\ drive.





5. Press Windows key and X at the same time, then choose Command Prompt (Admin)





6.

xpand.exe nvlddmkm.sy_ nvlddmkm.sys





8. Go to C:\ drive again and copy the newly created file nvlddmkm.sys





9. Then paste into the C:\Windows\System32\Drivers folder

In case, the nvlddmkm.sys file is not found under C:\Windows\System32\Drivers, follow the steps below to copy the file to the desired location.

Browse to C:\ProgramFiles\Nvidia Corporation & search for nvlddmkm.sy_ . Copy the file & paste it to C: Drive Open Command Prompt & select C:\ ( Type the instruction "cd.. " then "cd.." again ) Type "expand.exe nvlddmkm.sy_ nvlddmkm.sys" Copy the nvlddmkm.sys file which will be created on the C Drive Paste the File to C:\Windows\System32\Drivers & restart the system If you still experience a flickering issue please also re-install your graphics card driver from the Dell Drivers and Downloads site.

On the XPS 9550 or Precision 5510 you may encounter the following issues:The workaround below should help to resolve this issue.In Command Prompt window, type the instruction "cd.. " then "cd.." again, then type in the command: e7. Hit Enter