Update on the server issues we have been experiencing today

Hi everyone! Ruth from support @ Stunlock Studios here.Today has been proof of how amazing the Battlerite community is.Countless messages of support and understanding from our players have continue arriving to us through social media and e-mail! We really want to thank everyone for your interest on Battlerite, thank you guys!!As a short summary of why the game is performing sub-optimally today: our server provider in France experienced two major critical problems, including power issues. Given that the servers were down, the game was unplayable, getting stuck on the loading screen around 70%.This problem was out of our hands but in the hours following the incident, we updated the game several times, trying our best to allow it to run as smooth as possible, but bugs, flaky gameplay and errors are likely to occur until the systems are completely restored and functioning normal again.Please be sure that we have been reading your posts thorughout the day and are working to cover up the most critical issues. Also, we have received several reports with a variety of issues through social media, e-mails and forums, and we are aware of many of the problems currently going around.I would like to use this space to invite everyone to use the support@battlerite.com e-mail to report technical issues after the server situation has been solved in case you continue experiencing errors.I apologize in the name of everyone involved for the inconvenience and thank you for your patience while we wait for the servers to be back up and running!We also want to thank you for all the support you have shown to the game in the last 2 days!Finally, I would like to ask you all once more to give us some time to continue working on improving the situation and bring you the best Battlerite can offer!Clear and out,Ruth