The strength of our banking system is critical for consumers and our economy. Whether you are a couple with a mortgage or a small business owner looking for finance, Australians interact with our financial system every day, and they must have confidence in it.

Over the past decade we have seen misconduct exhibited by our banks and some of their employees. This is simply not acceptable.

That is why the Coalition government has acted and is implementing the most significant package of reforms to the financial sector in recent history.

We are strengthening consumer protections, ensuring malpractice is detected and punished, and independently reviewing the consumer complaints and external dispute resolution framework, so that consumers can access justice and compensation in a timely manner.