I learned something last week.

In my Times print column, I reviewed the BlackBerry Storm, by far the worst product Research in Motion has ever produced. I had problems with its concept, problems with its clicky touch screen, problems with its speed, and above all, problems with bugs (which the company refused to acknowledge, even when I sent them videos of the phone acting up and even locking up).

About 100 readers wrote to say that they had bought the Storm and now regretted it. Some samples:

"I want to thank you for validating the experiences I've had with my new BlackBerry Storm. It has been an absolute nightmare. As soon as I return to New York, I will take advantage of Verizon's 30-day return policy and get rid of this monstrosity."

"I rushed out last week to try the new Storm--and was frustrated, confused and bewildered by the device. I couldn't use the browser, and was even hard pressed to make a phone call."

"My Storm was like something from a Stephen King novel: possessed of its own mind. Touching or selecting on the screen highlighted something totally unrelated. The lag in switching from horizontal to vertical almost made it seem that the screen was deciding its own when to shift."