As we continue to partner with public health officials, our team and our customers, it is apparent how COVID-19 will touch each of us and our communities.

We’ve been monitoring the situation carefully every day, increasing our safety procedures and protocols and reducing our operations to help limit the spread of the virus, while helping our valuable customers during this challenging time.

With today’s recommendation from the United States government to not gather in groups of more than 10 people, we will be temporarily closing Microsoft Store locations – effective immediately.

We are closing all Microsoft Store locations to help protect the health and safety of our customers and our employees. During this unprecedented time, the best way we can serve you is to do everything we can to help minimize the risk of the virus spreading. We will re-open as soon it is safe to do so.

In the meantime, we look forward to serving you online at microsoft.com. Our customer support team is happy to help at support.microsoft.com.

Importantly, I want to thank our incredible team for their commitment to serving our customers during this time, and always. I am grateful for your passion and desire to help our customers and our communities. Rest assured; we are committed that all of our Microsoft Store employees affected by this outbreak can count on being paid for their scheduled hours.

I’m inspired by seeing our communities and our people come together. Take care of yourself, your family, and your loved ones. We’ll look forward to seeing you soon.

David Porter