From Cosmopolitan

Receiving a job offer is usually something to celebrate. But for 22-year-old graduate Olivia Bland, when she was offered the job of Communications Assistant at Manchester-based travel software company Web Applications UK, it was anything but.

After a distressing interview experience with the company's CEO, Craig Dean, Olivia decided to reject the job - and boldly detailed the reasons why in a letter that has since gone viral on Twitter.

Posting on the social network, Olivia wrote: "Yesterday morning I had a job interview for a position at a company called Web Applications UK. After a brutal 2 hour interview, in which the CEO Craig Dean tore both me and my writing to shreds (and called me an underachiever), I was offered the job. This was my response today."

Yesterday morning I had a job interview for a position at a company called Web Applications UK. After a brutal 2 hour interview, in which the CEO Craig Dean tore both me and my writing to shreds (and called me an underachiever), I was offered the job. This was my response today. pic.twitter.com/gijDpsEVHY - olivia (@oliviaabland) January 29, 2019

Olivia's powerful letter, in which she described Craig as "a man who tries his best to intimidate and assert power over a young woman", has been liked more than 37,000 times and retweeted over 8,000 times, proving just how much her bravery has resounded with people. The CEO has since posted an apology on Twitter.

Speaking to Cosmopolitan UK about the interview - which was her second with the company and was for a job she had "high hopes" of getting - Olivia detailed how she felt uncomfortable from the start.

"I went into the interview room and [Craig] didn’t stand up to shake my hand for a really long time. He was on his phone, and told me he was just looking through Spotify for a second."

According to Olivia, the CEO proceeded to list various bands and song names that sounded familiar to her. "He mentioned The 1975 and I said, 'They were in Manchester last week, I’m not really a big fan but some of my friends went', and he said, 'Well you must be somewhat of a fan because it’s on your playlist'.

"I realised he was looking through my Spotify playlists. It was very bizarre," Olivia tells Cosmopolitan UK.

The interview then began properly with Craig reportedly asking Olivia personal questions like 'are your parents still together?'. "I didn’t see why that was important or relevant," she says.

During the interview, Olivia claims her potential future boss looked through her CV and said: "You’re an underachiever."

"I’ve only just graduated, I graduated with a first class degree," she notes.



Olivia felt the manager "was trying to crack me, but I held it together really well until he pulled up the test that I’d done in the interview the week before."

Olivia had been tasked with a proofreading exercise and a written exercise, which the CEO addressed in the interview. "He read it line by line and told me everything that was wrong with every single line."









At first, the graduate took it as constructive criticism. But when Craig apparently began saying things like, 'What I’ve just said now off the top of my head is so much better than what you’ve spent 45 minutes writing', she says it felt like unnecessary degradation, and she began to tear up.

"It was so uncomfortable. He’d brought two other girls into the interview room with him just to watch. It was so humiliating because they weren’t asking any questions, they were just there to watch me being embarrassed."

At the end of the interview - after reportedly giving Olivia the advice that she should "keep it together in a professional interview environment" because he'd noticed she was getting emotional - the candidate claims the CEO told her his 'cruel to be kind' approach would actually do her a favour in the long run.

"One of the things he said to me was,'You’re going to think that I’m an arrogant prick, but I’m not. I’m actually being very kind to you by teaching you things that you need to know about yourself'," Olivia tells Cosmopolitan UK.

When she left the company's offices, Olivia burst into tears.

"I felt like I wasn’t good enough. I felt like, what was I doing applying for these jobs? Maybe I should just do something simpler."

So she was surprised when, a short time later, Web Applications UK's office assistant (who is also Craig's wife) rang Olivia to offer her the job. The graduate accepted it verbally - "I didn’t think I could say no," she explains - but when she woke up the next day Olivia knew it would be a mistake to take the job.

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