Summa Health Opens Call Center for Coronavirus Questions

Date: 03/04/2020

Contact: Shannon Houser



AKRON, Ohio, March 4, 2020 – Today, Summa Health announced the opening of a 24/7 call center to address the community’s questions and concerns regarding the Coronavirus.

While there are no current known confirmed cases of the virus in Ohio, Summa Health is actively putting measures in place to ensure the safety of our patients, visitors, and employees. Our medical teams are prepared to treat any patients that may come in and prevent the spread of the virus. Summa Health recognizes that questions are imminent surrounding the virus and is prepared to respond to those concerns.

The call center number is: 234.867.6314. It is open 24/7 and will be answered by live clinical professionals. Trained nurses can answer questions about the Coronavirus, discuss screenings for systems and travel risk, and provide the most up-to-date information from the CDC.

You can also visit the CDC’s website for answers to general questions about the virus.

Dr. Thomas File, one of the Summa Health Medical Groups Infectious Diseases Physicians and the President of the Infectious Diseases Society of America, also answers basic questions about the coronavirus in a video that can be found by clicking here.

About Summa Health

Summa Health is one of the largest integrated healthcare delivery systems in Ohio. Encompassing a network of hospitals, community health centers, a health plan, a physician-hospital organization, a multi-specialty physician organization, research and the Summa Health Foundation, we are nationally renowned for excellence in patient care and for exceptional approaches to healthcare delivery. Summa’s clinical services are consistently recognized by the American Nurses Credentialing Center (Magnet status), U.S. News and World Report and The Leapfrog Group.