We know that this is an unsettling and scary time for our residents and their family members. We understand and greatly appreciate family members’ concern for their loved ones and are doing all we can to keep our residents safe and protected. We are in the process of contacting the resident representative of every resident in our Center to keep them informed of their loved one’s condition as it evolves. We will continue to update family members in the coming days as new information becomes available or as circumstances change. We are working closely with the health authorities to follow their guidance and have been 100% transparent with all information released to the authorities, family members and the wider public, while maintaining the dignity and privacy of each of our residents.