There are multiple cases that happen at separate stages within pvp.

1- While searching for a match, the game crashes. Shutting down the game

2- if a team is found, players get disconnected. Matchmaking resets again.

3- if a match is found, then the map selection timer resets one time. Meaning the timer will reach 0 and then start again with different map selections

4- if you make it to the character selection screen, you will find at least one member missing. In other words, if you do get a match it’s a 5v4 every single time. The match does start

5- During the match, the game crashes

I have asked over 20+ players and they are all experiencing these problems. They have submitted support tickets as well.