(I’m eighteen, working my first job at a pub. I’ve been dealing with a “Serial Puker” who likes to decorate our disabled toilet with vomit — walls, floors, the lot! As I’ve got a strong stomach — and the disabled toilet is used by genuine users frequently — I have had to clean up this mess eight times in the last three weeks. We know who it is, but have yet to prove that he is doing it. It’s 10:30 pm on a busy Saturday, a regular has just asked me to refill the toilet roll, and as I walk out, a well-dressed — somewhat intoxicated — man pushes past me into the toilet. Cue vomiting sounds. I go get the mop bucket, paper towels, and gloves ready, check the toilet, and then follow the man to his table.)

Me: “Sir, do you need me to call you an ambulance?”

Vomiter: “What? No, Why?!”

Me: “Well, you’ve been so unwell in the bathroom that you’ve managed to vomit over every surface except the toilet itself. I assume you’re feeling extremely unwell.”

Vomiter: “There’s nothing f****** wrong with me. It doesn’t matter where I f****** puke, b****. I’m paying your wages so clean it up.”

Me: “In that case, sir, I am giving you two options: clean up your mess and don’t do it again, or you’re banned.”

Vomiter: “F*** you. Who do you think you are, telling me what to do?! Do you know who I am?”

Me: “Actually, sir, I do. And I dare say your sergeant would love to hear about your behaviour tonight. I have his mobile number and am more than happy to let him know the issue we’re having and show him the CCTV footage from the last three weeks.”

Vomiter: *suddenly very pale* “Uh, no, no. I, uh, don’t do that. I’ll pay for cleanup. I’m sorry.”

Me: “No, sir, the disabled toilet is needed tonight. You are welcome to clean it up yourself, though, if you’d like?”

Vomiter: “Uh, yeah. Okay. Uh, have you got any gloves?”

(We never had another problem whilst I worked there!)