Supplier employees get trained on their rights before getting started.

Protection begins with rights awareness. We require all suppliers to make their employees aware of their workplace rights during orientation. Employees are strongly encouraged to speak up through anonymous channels if they feel those rights are threatened. And we have zero tolerance for retaliation if an employee chooses to raise concerns.

Though suppliers are required to provide anonymous grievance channels for their workforce, Apple is always asking supplier employees for direct feedback. In 2019 we partnered with workplace rights experts to measure supplier employees’ general satisfaction at work, the extent to which they felt their workplace rights were respected, management’s responsiveness to grievances, and their opinions of workplace conditions and amenities such as food service. The feedback gathered through these voluntary and anonymous surveys directly informed improvements to supplier facilities, such as better food service and more comprehensive new employee orientation.