

Well it’s been a busy few weeks! With over 20% of our orders shipped and the majority of the remaining shipping due within the next 2-3 weeks things are really moving at a rate. Our packaging is prepped thanks to our awesome community and friends/family for helping us out, we really appreciate it! We were hoping to have everything shipped in March but the reality is we’re maxing out at about 400 rings per person per day, way less than we expected to be averaging but non the less we should have 50% of all order rings shipped from China within March.

I’m in the US/Canada, why am I getting my ring a bit later

Update 29/03/14: We sent 1000 US backers from the UK and we have 1200 rings on the way to our US center now 🙂

China decided to send all of the rings here instead of doing a split delivery despite us providing a shipping list.. Safe to say we already have additional factories outside of China being brought on-line over the next few weeks. We will be doing the next shipment to US customers from the UK then next week it will be all back to normal again with shipments being sent internally ey.

I got the wrong ring

We’re sending out the ring we sent you on the order confirmation so please make sure that’s right, see the replacement procedure for incorrect orders if you want to change your ring to a different size/type/color. If your order confirmation is wrong let us know ASAP.

But you send me a shipping confirmation and I still haven’t got it!

Are you sure that what you received wasn’t an order confirmation? 🙂 Please check. When we ship we send you a shipping confirmation and depending on your place in the world it takes between 2 and 7 days to get to you.

This sucks!

We’re seeing a few people jumping onto social networks when they receive their ring flailing their arms that the ring doesn’t work with their phone. We ask for you to just spend a little time getting used to using your ring, it’s amazing how peoples tone changes from day one to day three and onwards. It will take some time to get used to your finding your sweet spot. If you are still having issues head over to chat with our community forums or one of our other social tentacles.

A treat for our community

We just committed to an awesome new forum which will perform a lot better on mobile devices and have a much more modern experience. Expect to see announcements hit your inbox over the next 7 days.

Really, it does suck, it doesn’t work!

Some rings are going to go either be incompatible with your device or go faulty, that’s just the nature of new tech. What matters here is we replace them right away. We’re not sitting on the fence about this, if your ring goes faulty just follow the returns procedure and we will get another ring sent right out. We will be constantly improving the read performance and the reliability of the ring and rest assured if you do encounter issues you will receive an improved ring that reflects our communities awesomeness and commitment to seeing the NFC ring becoming a first rate citizen on your body.

I’m so happy I got my ring and it works great and I feel like a Demi-God

That’s because you are. You are a rock star, an athlete and the cutest penguin to ever grace the atoms in our atmosphere. You might want to tell your friends to hit up the NFC Ring store, but let’s face it, they will be a minion in your army of awesomeness and forever indebted to you, are you sure you are ready for that responsibility?

Spam(k) me hard

Okay.. blog, Forum and Email and we’re on Facebook, Twitter, Youtube and Reddit and IRC #nfcring on Freenode