WildStar‘s free-to-play relaunch on Monday has not been a straight forward success story for Carbine Studios. Access to the servers has been beset by long queues, character creation problems, zoning issues and even those able to access their characters were subjected to a healthy dose of lag.

Carbine have been working almost around the clock to resolve each of the issues, with servers coming down for maintenance regularly, even during peak times. While some progress has been made, many of the issues still persist and as a result a decision to deploy new servers was been made.

While we’re making progress, it’s clear we need to do more. In the next 24 hours, we’ll be adding new hardware that will enable us to open up four realms across the United States and Europe. Adding these realms will significantly increase the amount of players who can get into WildStar. We believe that this will address the issues above, dramatically improving the game experience, reducing lag, and improving queues. Once we have resolved the current issues, we plan to merge these additional realms.

Since the article, the new servers have come online (each existing server has a name-1 version which shares guild/name reservations to limit merging issues down the line) and free transfers are being enabled between the server “clones” (though there have been issues with this process in the EU and at the time of writing it is offline for those megaservers).

Even with the new servers, performance remains spotty – the bulk of the problems seem to have come to light due to the sheer volume of players trying to enjoy WildStar, a problem the title certainly has not had since it’s initial launch.

This next week is likely to be telling, dependent on Carbine making significant progress in combating their issues or otherwise placating their newly acquired player base.

Source: Official Site