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The last time Carmen Aguilera and Jocsan Diaz tried to order groceries online for their family, there wasn’t a delivery time-slot available for eight days.

Before COVID-19, the system worked fine for the Port Coquitlam couple and their daughters Amy and Lucy.

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But with many stores’ online ordering systems now backlogged for two weeks as more people shop from home, they’ve been forced to depend on the goodwill of church members while their food supply dwindles.

Doing otherwise could be a fatal mistake, the couple lamented. Amy, 11, has cerebral palsy and a weakened immune system, putting her at higher risk of the disease.

“If I get sick, bring it home and Amy gets sick, chances are she’s not going to make it,” Diaz said.

None of them are leaving the house. No exceptions.

“We have some people from our church who are making the sacrifice, going out to Walmart and buying some things for us,” Aguilera said.