Rupa Haria

There are other major, but very subtle, differences in what BA is dubbing the “New First.” Probably the most notable change is the fixed 23-inch screen, which means First passengers can finally enjoy gate-to-gate IFE without the need to stow the screen.

While quite a few carriers have already opted for the Thales Avant system with Android-based TMPU handset, this is a completely new product for British Airways. The handset does need some patience when handling: it takes two taps to adjust the volume, the touchscreen is so small that even with my small fingers I found it difficult to get to where I wanted to go without accidentally making the wrong selection, and the crew call button is too easy to press by accident, especially when pulling the unit out of its storage position. But it’s still better than having to lean forward to touch the screen – and leave finger smudges in the process.