A long time ago in a far-away land called 2013, we used to run a feature called "Ask Engadget" where you -- our readers, fans, followers and critics -- could ask us for our advice, opinions and recommendations on everything from cheap laptops and starter cameras to routers and email clients. You would write into ask@engadget.com with all the pertinent details about your issue, and like your favorite trusted oracle, we would gather all our knowledge and experience into a reply (and let the community weigh in as well).