Following Council’s approval of new actions in June 2019, renters across Vancouver will now have more support through the creation of:

City of Vancouver Renter Advocacy and Services Team

A team which spans City departments will be established so that renters are prioritized in every department.

The team, which will be made up of City staff from Affordable Housing Programs, Licensing, Housing Policy and Regulation, and Legal Services, will work with renters, building owners, landlords, community partners, and other levels of government to improve the renter experience and the stability of rental tenancies.

New Renter Services Funding Program

Recognizing that so many non-profit advocacy and renter-serving organizations already provide services to support renters to maintain their tenancies, we'll provide funding to these local organizations to increase their capacity and coordination to ensure they can reach and support more renters in getting their needs met and keeping their housing.

Support for improving the quality of Tenant Relocation Specialists

Our new Tenant Relocation and Protection Policy has highlighted the need for developers and landlords to both understand the policy and have professional and experienced staff who can support residents through a relocation.

Under policy, applicants will be directed to use a tenant relocation specialist. A Tenant Relocation Specialist training program and in the future a qualified list of professionals would improve the experience and outcomes for renters that are required to relocate under a TRP.

Community-based Renter Centre

To be opened in 2021, the Renters Centre will provide a location to gather key renter-serving organizations, including City services, meaning renters will be able to access supports, education, and legal advocacy for Vancouver renters in one place.

We'll begin engaging with local renter-serving organizations and advocacy groups, Landlord BC, the City of Vancouver Renter Advisory Committee, and the provincial government for input on the creation and implementation of the recommendations approved by Council.