Verizon Network Again Ranked Best Performer in JD Power Study Say what you want about Verizon's high prices, but the company continues to take top honors when it comes to network performance. Verizon has long justified its high prices by stating it offers a "premium" network experience, and a new study by JD Powers and Associates only helps Verizon lean on this narrative. According to JD Powers 2015 U.S. Wireless Network Quality Performance Study, Verizon ranked highest across all six regions measured for call quality, messaging quality and data quality.

The survey of 42,836 wireless users was conducted between January and June of this year. According to JD Power, the survey tracks 10 different issues: dropped calls; calls not connected; audio issues; failed/late voicemails; lost calls; text transmission failures; late text message notifications; Web connection errors; slow downloads; and email connection errors. These issues are then measured per 100 (PP100) network connections, with a lower score meaning fewer problems and better performance. According to the full results, Sprint and T-Mobile both came in last place in three of six studied geographic areas, while AT&T came in second place in all but one. "Ranking highest across the country in the J.D. Power 2015 Wireless Network Quality Performance Study is another proof point of our commitment to providing our customers with the best network," crows Verizon in a press release. Verizon's high rankings in the JD Power study is also more (perceived) justification for Verizon's refusal to more seriously compete with T-Mobile on price.







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C0deZer0

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2 recommendations C0deZer0 Premium Member JD Power = bought



These were the same people that tried to say Sprint was #1 in customer service, when it never was, and that Comcast was the best cable ISP (which it also never was).



It's only relevant to marketing people, and literally nobody else. It's no secret that JD Power is a "bought" award.These were the same people that tried to say Sprint was #1 in customer service, when it never was, and that Comcast was the best cable ISP (which it also never was).It's only relevant to marketing people, and literally nobody else.