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BRANDON LEE ADONIS

METROPOLITAN LIFE Contact Details, Metropolitan Head Office Parc du Cape, Mispel Road, Bellville, Cape Town, PO Box 2212 0860 724 724 https://www.yellosa.co.za/img/za/h/_1465384427_77703.png

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BAD SERVICE AT METROPLITAN CAPE TOWN

MY WIFE WENT INTO ONE OF THE BRANCHES TO ENQUIRE ABOUT A POLICY THAT WAS LEFT TO HER FROM HER LATE MOM WHICH PASSED AWAY 2 WEEKS AGO AND WHERE SHE WAS THE BENEFICIARY AND NO ONE COULD HELP HER SHE IS NOT FROM CAPE TOWN AND THE SERVICE WAS SO POOR ,SHE WENT TO THE HEAD OFFICE IN BELLVILLE FOR ASSISTANCE IN REGARDS TO THIS MATTER AND NO LUCK THE RECEPTIONIST DID NOT EVEN KNOW WHO TO REFER THE MATTER TO OR WHO TO SEND HER TO ,YOU GUYS ARE QUICK TO SIGN A PERSON UP FOR THE POLICIES BUT WHEN IT COMES TO CLAIMS NOBODY KNOW NOTHING ,VERY BAD SERVICE I WILL NEVER MAKE USE OF METROPOLITAN AGAIN

PUBLIC USER Reply by Rabelani 10 Apr, 2019

Dear Brandon



I have experience the Same thing with metropolitan and still I am,my mom passed away 2016 and still they haven't pay the claim,we tried everything,their service is poor I think it's about high time we go out there and tell the world about this,we can use social media to reach out to other people sharing our stories about this matter,#MetropolitanDoesNotPayPeopleBackTheirClaims Reply by