In the week since customers have gotten their hands on the new iPad, complaints have piled up. Owners have said Apple’s newest tablet overheats, has WiFi connectivity issues and takes a long time to recharge, to name just a few of the problems.

More fragile than iPad 2 Warranty provider SquareTrade conducted a drop test on the iPad 2 and the new iPad and found that the newer tablet suffered more damage when dropped from waist and shoulder heights. SquareTrade said the new iPad's screen shattered and "almost popped off," while the iPad 2's screen just shattered. David Paul Morris/Bloomberg News