Closure Announcement

Rakuten has a broad portfolio of global and local e-commerce and other online services that are constantly adapting and improving to cater to our local customer needs and online shopping trends. As we move to strengthen our local offerings with our own platforms and flagship store partners in Taiwan, Mainland China and other markets, we have also made the decision to discontinue the service previously offered here as a global cross-border marketplace site: As of June 1, 2020, 02:00 PM (JST), Rakuten Global Market (Rakuten’s cross-border marketplace service) is no longer available. We thank you for your patronage of this service over the past 10 years and sincerely apologize for any inconvenience this change may cause.

However, we will continue to offer Rakuten Global Express (Rakuten’s international delivery service), our official flagship stores on Taiwan Rakuten Ichiba and our partners’ platforms, and Rakuten’s marketplace services in Japan, Taiwan, the U.S., France, and Germany.

IMPORTANT: Please note that this service closure only applies to Rakuten Global Market, which is Rakuten’s cross-border marketplace service. Other Rakuten e-commerce services, such as Rakuten Ichiba in Japan, Rakuten Taiwan, Rakuten US, Rakuten France, and Rakuten Germany, will NOT be affected by this change.