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A John Lewis sales assistant is proving a big hit in the children's department - because she is a dead-ringer for a Disney cartoon character.

Alex Jenkins, aged 20, is always being mistaken for Elsa the snow queen in hit movie Frozen.

Young fans ask her to pose for photos and Alex has started appearing at parties and corporate events as her famous double.

She said: "I was told by a lot of people I looked similar to Elsa and then it just kind of escalated from there.

"By the start of this month I was getting told I looked like Elsa all the time.

" I get parents come up telling me I look like Elsa, as well as the kids.

(Image: SWNS)

"People want to have their pictures taken with me at work and I was asked to have photos taken with Frozen fans this Christmas

"I've absolutely loved this and the kids have been overjoyed.

"Some of my colleagues have started saying they can't believe they work with me.

"I wear glasses, so I did think they would act as a bit of a disguise.

"But I can't seem to hide. My hair and eyes are as they are. I just can't seem to be Alex any more."

Single Alex, of Portbury Bristol, has worked in the children's clothes section at a nearby John Lewis store for almost three years.

(Image: SWNS)

She was offered the role of Elsa at Disneyland Paris, and turned it down -but is now booked for around four appearances a week.

Alex has even taken up singing lessons to improve her role as the popular film character.

She said: "I'm having singing lessons at the moment so that I can perfect 'Let it Go'.

"With the role you get quite a lot of kids asking you to sing it, It also really helps you to get into character, blasting it out.

"My hair is real so I don't have to wear a wig which makes it a lot more believable for the kids.

"It takes me no longer than half an hour to transformed into Elsa, I just put on my dress, put my hair in plait and then put some purple eye shadow and the rest of my make-up on.

"The make up takes the longest amount of time but it really isn't a big job."