The PTUA offers discounted yearly Myki Passes through Public Transport Victoria’s (PTV) Commuter Club.

Key features

More than a 9% discount off the retail price of a 365-day Pass

12 months’ travel for less than the cost of ten 30-day Passes

Great value for regular public transport users, even if you only commute Monday to Friday and don’t use it at weekends

Supports the PTUA and our work

Available in zone 1 and 2 only, and full fare only

Orders are placed once a month

A new Myki card is included free

Pricing (until 30 November 2020):

May 2020: PTUA membership is temporarily discounted to $45, normally $50 as listed below.

Members holding current Commuter Club Passes but who are not using public transport due to COVID-19 can ask PTV to have the Pass paused.

Zone/s PTUA Commuter Club 365-day Myki Pass ^Surcharge if paying by credit card Compare to

365-day Pass retail Compare to

12 x 30 day Myki Passes Zone 1 and 2 $1600

+ $50 membership*

= $1,650 $42 $1,755 $1,944 Zone 2 only $1,075

+ $50 membership*

= $1,125 $28 $1,170 $1,296

* $50 membership is not payable if you are a current PTUA member (except Concession). Commuter Club cannot be offered to Concession members because Commuter Club 365-day passes are only available at full fare.

^ Due to bank fees, a surcharge applies to ticket payment by credit card. Unfortunately as of 14/1/2020 this has increased. This surcharge can be avoided by using direct bank deposit.



How to order

You can order via our online form, using the links at the bottom of this page.

If you do not already have a Commuter Club Myki card from PTUA, you will receive a new card for free. You can elect whether or not to have your name printed on the card.

If you already have a Commuter Club Myki card from PTUA, with more than a year until it expires, you can request your new Yearly Pass be loaded onto it.

Payment can be made by direct bank deposit, or credit card. (Credit card includes a surcharge.)

Orders are placed once a month. This restriction is imposed by PTV. You need to order and pay us by the 8th of the month (except December; see below), and the Yearly Pass is normally delivered about two weeks later.

For the December order, which would allow you to travel at this year’s prices during the next year, the deadline is 30 November. This is due to the annual PTV price rise.

We can only place the order for your card if your full payment has cleared by the deadline. Please note this rule is rigidly applied. Unfortunately if the deadline is missed, your order will wait another month.

How your order is processed

If you don’t already have a PTUA Commuter Club Myki card, new cards are normally delivered to your address in the last week of the month.

If you quoted an existing PTUA Commuter Club Myki card number when you ordered, the new 365-day Pass is normally available for loading onto your existing card around the 20th of the month.

Note: these are the expected delivery/load dates after our monthly payment to PTV has been cleared – they don’t relate to the date on which you applied for a Commuter Club Myki. We strongly recommend that where possible, you place your order early in the month prior to when the Pass is required.

Using your new Myki card

Once it has been received, your Pass operates from the first time you touch on.

If you are getting a new Yearly Pass on an existing Commuter Club Myki card, it will not activate until after any existing Myki Pass has expired.

The card is registered in your name to protect the balance should the card be stolen or lost, and it allows you to get information regarding your card when you call the Myki helpline (1800 800 007).

Once you have a Commuter Club Myki card it can be operated the same as any other Myki:

You can top it up with Myki Money for travel in zones not covered by your Pass

If your Myki Money has a balance below $0.00, you will not be able to use your Pass until the card is topped up.

You can create an online account to manage your card.

Refunds

If you need a refund before the monthly order has been placed, please let us know as soon as possible at tickets ptua.org.au. Note that while we can refund the cost of your Commuter Club Myki, the PTUA membership is not refundable.

Once you have received it, the Yearly Pass is refundable pro-rata from PTV under certain circumstances. See the PTV web site for details.

Other points to note

Why is there no Zone 1 only option?

Since 1 January 2015, Zone 1 fares have applied for travel between Zones 1 and 2. Zone 2 fares continue to apply for travel that is only within Zone 2.

What if I already have a normal Myki card? How does a Commuter Club Myki differ?

A Commuter Club Yearly Pass cannot be loaded on to a normal Myki. Commuter Club Mykis are coded to be recognised as Commuter Club, to allow future reloads and to manage refunds. They do not incur the normal $6 card fee. You can only purchase a Commuter Club Myki through the program.

Any registered Myki is allocated to a specific individual. Therefore, your Commuter Club Myki cannot be used for travel by any other person at any time.

If a Commuter Club Myki is damaged, defective, lost or stolen you can apply for the card to be replaced.

For more information about Commuter Club Myki you can view the Myki FAQ pdf (1.2 Mb).

What if I already have a Commuter Club Myki?

You can renew your PTUA Commuter Club Yearly Pass by purchasing another 365-day Pass through PTUA, which will be loaded on to your existing card, providing the card is not due to expire within the next year (Myki cards have a four-year life span).

Passes are loaded electronically to your account around the 20th of the month. You will need to touch on (or check it at a Myki vending machine) to load the Pass onto your card.

A Myki card can have two Passes loaded on it. The new Pass is activated the first time you touch on after the old one expires, and will take precedence over any Myki Money you have loaded. The new Pass will not activate until you touch on, even if your old Pass has expired.

If you have a Commuter Club Myki issued by another organisation, when you apply for a PTUA Commuter Club card you will need a new card which will recognise you as a PTUA Commuter Club traveller.

What about a Commuter Club Yearly for VLine and regional travel?

Commuter Club Mykis are only available for travel in Zones 1 and 2. PTV has told us that Commuter Club will not be provided for travel in regional areas. However, Commuter Club Mykis will work for V/Line travel within Zones 1 and 2 (such as travelling to Melbourne from Melton, Wyndham Vale, or Tarneit).

Privacy

PTUA Commuter Club collects your personal information for the purpose of applying for Commuter Club 365-day Myki Passes. We must comply with PTV’s Privacy Policy in relation to the handling, use and disclosure of that personal information. We must not, through our action or omissions, cause PTV to be in breach of its own Privacy Policy at any time. A copy of PTV’s Privacy Policy with regard to Commuter Club is available here. For further information see the full privacy statement on the PTV web site.

What is the PTUA?

PTUA is Victoria’s advocacy group for public transport users. We campaign for better public transport services by lobbying government, operators and other authorities, and through the media.

PTUA is run by volunteers, and is entirely funded through memberships and donations.

Joining PTUA to buy a Commuter Club discounted Myki Pass helps support our campaigns.

Order your ticket now

Remember — orders are placed with PTV once a month.

If you are already a PTUA member, click here to order your Pass.

Non-members and expiring members:

Enquiries or questions?

Send us an email: tickets ptua.org.au