Which exam is being rescheduled? Prometric provided communication to COMLEX-USA Level 1 and Level 2-CE candidates previously scheduled for May and June exam dates. We understand that some osteopathic medical students also choose to take a USMLE Step exam. The Prometric email to candidates did not clarify which examination (COMLEX-USA or USMLE) was impacted for the candidate. Both COMLEX-USA and USMLE exams are considered “essential services” testing and therefore both have been impacted equivalently. NBOME understands the confusion this has created and we apologize for the frustration created. We have asked Prometric to provide greater clarity to candidates regarding which scheduled exam or exams are impacted.

In order to clarify communications provided earlier today by Prometric, they will be providing the specific exam appointment date impacted. Candidates should be able to identify which exam is being rescheduled based on the date provided.

Rescheduling. NBOME sent communications to impacted candidates last week informing them of the forthcoming communication from Prometric. The teams at both NBOME and Prometric are doing all they can to ensure displaced test takers have the opportunity to reschedule into new, available slots as early as desired or when safe to do so.

Candidates will be contacted by Prometric if their examination will be impacted. If they inform a candidate that their COMLEX-USA examination is to be cancelled and rescheduled, the candidate has the following options:

Proactively reschedule their appointment through the Prometric website, or

Wait for Prometric to automatically reschedule them into the next available date. If the date selected by Prometric isn’t convenient for the candidate it can be rescheduled to another date (at no additional fee).

Prometric will be rescheduling appointments on a rolling basis, with higher priority given to earlier exam dates. Therefore, candidates may continue to see their original date in the Prometric system until it’s been rescheduled. Candidates not impacted by a cancellation will receive a notification from Prometric outlining new test site safety procedures.

Please note the NBOME portal system does not update until Prometric provides revised appointment information to NBOME. Scheduling changes are not immediate, and may take up to 24 hours to be live in our systems. Currently, NBOME is waiting for updated appointment information from Prometric. With this in mind, it may temporarily appear that a candidate’s appointment is still scheduled on the original date in the NBOME Portal.

Extended Eligibility. To facilitate candidate rescheduling, NBOME is extending the eligibility window through December 31, 2020. These updates will be live in the NBOME Portal by Tuesday, April 28.

Rescheduling Fees. ALL COMLEX-USA rescheduling fees have been waived through December 31, 2020.