The latest issue of Communication Design Quarterly is now available.

In this installment of CDQ, you’ll find:

Notes from the SIG

by Liza Potts, Stephanie Vie, Sarah Gunning, and Dawn M. Armfield

Introduction to the special issue: Online Networks, Social Media, and Communication Design

by Kirk St. Amant

Forum Design and the Changing Landscape of Crowd-Sourced Help Information

by Jordan Frith

Empathetic User Design: Understanding and Living the Reality of an Audience

by Emily January Petersen

The Social Help Desk: Examining How Twitter is Used As a Technical Support Tool

by Chris Lam and Mark A. Hannah

Emerging Scholars and Social Media Use: A Pilot Study of Risk

by Michael J. Faris and Kristen R. Moore

Review: All edge: Inside the new workplace networks.

by Sarah K. Gunning

Review: Intertwingled: Information changes everything.

by Stacey L. Pigg