I want to love this controller, I really do. At first it was fantastic, but after a few months of use the flaws start to come out. The warranty is an incredibly short 90 days, so it appears not even Microsoft stands by the build quality. I tried for a full week to get any sort of support from Microsoft, paid or otherwise, and never got and sort of response other than dead end phone numbers and links. It seems after the 90 day warranty, if your controller has a problem, you just got yourself a $200 paperweight. My current list of problems: The hair trigger covers fall off, and once they do, the don't stay on. One of mine is lost completely. The remaining nub is very sharp and makes the controller uncomfortable to use. The RS button presses randomly on its own. The LS is now starting to do this sometimes too. Right shoulder sticks. I'd advise you to save your $200 or go buy this controller elsewhere that offers a replacement plan. Even then I don't think I'd recommend it.

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