National Problem Gambling Helpline

1-800-522-4700

The National Council on Problem Gambling operates the National Problem Gambling Helpline Network (1-800-522-4700). The network is a single national access point to local resources for those seeking help for a gambling problem. The network consists of 28 call centers which provide resources and referrals for all 50 states, Canada and the US Virgin Islands. Help is available 24/7 and is 100% confidential.

The National Problem Gambling Helpline Network also includes text and chat services. These features enable those who are gambling online or on their mobile phone to access help the same way they play. One call, text or chat will get you to problem gambling help anywhere in the U.S. 24/7/365.

Help is also available via an online peer support forum at www.gamtalk.org.

Additional Helpline Resources

Helpline Network Call Center and Supervisor List – March 2017: Information on where each call center is located and the states that they serve.

Warm Transfer Chart: Intended to be a resource for call center staff to help them warm transfer calls to the appropriate call center.

Policies and Procedures: Each call center must follow certain procedures in order to answer Helpline calls.