Answers to common questions and concerns. Scroll down to contact us.

Q. Can you send / re-send my License / Serial?

A. We get several emails daily from people who don't receive their license. Please check your spam / bulk folder. Add questions@appzapper.com to your address book. Allow at least an hour to receive it.

Q. I get a warning about Unidentified Developers. Is AppZapper safe? What do I do?

A. Yes. It's safe, and the code uses basic functionality provided by the unix tools underlying OS X.



Apple now includes a safety feature called Gate Keeper. Developers like AppZapper who released software prior to this may not have gotten onboard with this program yet. It doesn't mean it's dangerous. Read more...

Q. I purchased AppZapper, where's my serial number?

A. Make sure you check your spam or junk mail folder, as the registration email may end up there.

Q. Is there a checksum I can use to verify the download?

A.We used the md5sum algorithm to check the latest download.

checksum:574df915b796f3e559e3be648f4321f2