Police arrest a woman they say pushed down a McDonald's employee after a botched order

GLENDALE - Police have arrested a woman who allegedly was so angry over a botched order at McDonald’s that she went behind the counter and pushed a 17-year-old female employee to the ground at 10:49 a.m. Sunday, March 18.

Police plan to seek felony assault charges against the woman through the Milwaukee County District Attorney’s Office.

According to police, the woman originally ordered a bacon breakfast sandwich through the drive-thru at the McDonald's at 5344 N. Port Washington Road. When she received the wrong sandwich, she threw the bag at the employee and said, "What the (expletive) is this? I didn't order no sausage biscuit."

The manager of the McDonald's apologized to the woman and corrected her order, but several minutes later, the woman came inside the restaurant, cut in line and started yelling at the employee because she still did not get the bacon sandwich.

She berated the employee and the manager, saying, "I know you people only make two (expletive) cents an hour." The manager refunded the woman in cash, but the customer was still angry.

The woman walked behind the counter to continue arguing with the manager. A 17-year-old female employee tried to intervene, and the woman pushed the intervening employee. The 17-year-old female hit her head on the french fry station and then hit her head on the ground, according to police.

The customer, accompanied by a second woman, walked out of the restaurant, got into a car and fled. The 17-year-old employee was taken to the hospital to get checked out. She did not get burned by the fry grease.

The case generated significant media coverage, which led to the police receiving multiple tips based off McDonald's security camera footage. Glendale police arrested the woman March 21.