NBC Bay Area-

San Francisco paid a public relations firm hundreds of thousands of dollars for research that claims the city is near spotless, according to government documents obtained by the NBC Bay Area Investigative Unit.

The high rating appears to contradict San Francisco’s own 311 complaint records, which reflect a continued spike in service calls concerning trash, used needles, and human feces scattered across the city’s streets and sidewalks. According to data collected by the same public relations firm, JBR Partners, Inc., last year San Francisco was the cleanest the city has been in four years. During that same four-year span, however, complaints regarding human feces tainting streets and sidewalks nearly doubled to roughly 21,000 cleaning requests last year.

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