Hi - this was a challenge to put together and get the story done. @Steve was lined up to be interviewed, as was I at one point, but both of us got dropped at the last minute,Remember this was a pre-record, there's a lot of material that doesn't make the edit (Nic answered 5 questions, only 1 answer got used) and you have no control over what does and doesn't get used.We have done this in the past. I've been on radio previously with a family member of someone who took their own life. We based a campaign around this, in October 2017 from memory. We work with family members and friends in a number of ways both publically and privately to inform what we do.There's confidentiality and ethical considerations for a doctor going on record saying this. I've not seen this in press before but would be happy to be corrected. We do seek to work with people who convey the impact tinnitus can have, the need for a cure and better treatments - the channel didn't want a medic though, they wanted to speak to someone living with tinnitus. Also a medic won't go on to something like this as a BTA spokesperson, they will be representing their own hospital or place of work, so we have little control over what they say.I think this is one of the challenges. Unfortunately news outlets aren't interested in hearing the story anonymously or second hand. They want to hear it first hand. Most people (and I understand and respect why) who are really struggling aren't in a place to do that - therefore representing the story like this is the way we can communicate how serious tinnitus can be and also meet the needs of the media.Also be aware we are at the mercy of those who volunteer to be on the media to discuss tinnitus, are able to turn up to a studio at the drop of a hat and are happy confident and able to do this. Maybe we should value and support those that are brave enough to do it? I think if we do this it may enable others with harsher stories to tell. If all they see is criticism from this community, then maybe that stops other people from sharing their stories? If you watch/post on here and see others being criticised for going on TV, exposing yourself in this way, why would you volunteer to do so?100%.