PSA: Do not launch the game with Steam Play / Proton!

Update from Namco Bandai

Khrona: Originally posted by https://imgur.com/a/Nw9Ua9R



At the bottom it says that the information on the email should not be distributed as it may contain restricted information. This seems like a general support email without any confidential information, so I'm posting it here to update others about the issues.

Khrona: Originally posted by zackgm: Originally posted by I think you may be right, I tested the game on both Linux (Manjaro KDE) and Windows 10, with the game in different HDs for each OS and with my savefile and a new one too, I simply can't connect to the servers to get online, it fails to retrieve Network data.

Please do not use this thread to bash a user's choice in OS, or Denuvo.

If you boot up the game once in Linux, you will be unable to play online even if you switch back to Windows.I encountered this myself, and attempted to fix it by reinstalling the game completely in Windows, making sure to delete all files/configurations/saves and turning off steam cloud save. The issue still persists in Windows, leading to this error: https://i.imgur.com/LXJiKWh.png I've reasoned that once you launch the game in Linux, something happens either at the servers or Denuvo (though I think that is unlikely, since this sounds more like an anti-cheat issue) that causes your account to be unable to connect their online services. This has been verified by a user who, after having boot the game in Linux once, installed SCVI on a different hard drive (without steam cloud save) only to encounter the same error. This means the bug is persistent on your account, not your machine:This is not a thread about Linux vs Windows or whether Denuvo sucks. This is just a warning to those who have Linux to not attempt to boot the game in Linux, as well as hopefully to get the attention of Namco Bandai so they can fix the issue for those of us who made the mistake of doing so. A derailment of that can slow or halt progress towards fixing the issue.Regardless of how it happens, having your online access locked for whatever reason without any warning (and no historical precedence for believing that I should not just try to launch a game in Linux), is totally not cool. I just want to prevent that from happening to future users.