Scalability Among other top solution business solutions, IVR systems will provide great opportunities to scale your business. Since their key objective is to upgrade the customer interaction process, so there will be more sales through high-quality communication. Hence, a company can expand their services by targeting more number of audiences.

Reaching more audiences through Voice Broadcasting IVR systems have another great feature – Voice Broadcasting. When callers dial the number of your company and connect with the system, they will get the recorded messages which need to be broadcasted. This is very helpful when you want to promote an offer or a product or a service.

Budget-friendly Systems Our advanced IVR systems are very cost-effective as they don’t require additional hardware or equipment for accessing their features. They can be integrated with any latest technology like cloud and VoIP.

Accessibility With secure remote access, these systems can be operated from anywhere around the world with secure connection. Agents can manage calling operations of the company by using simple web portal with proper authorization.

Benefits for Choosing our IVR Solutions

IQ Telecom has over 14 years of experience in telecom industry as we are delivering most advanced solution to call center companies worldwide. Being a leading IVR service provider in USA, we provide following benefits for choosing our IVR solutions:

24/7 support and maintenance services

Quick and reliable deployment of services

Most affordable services with superior quality

Remote access from any location

High-standard hosting and monitoring services

We have established a great reputation across major nations like USA, UK, India, Australia and Canada through our advanced solutions. Our main objective is to deploy most enhanced solutions with superior quality and make customers satisfied.

So, if you want to integrate your business communication just contact us anytime, and we will provide most affordable and quality-oriented IVR solutions.

Personalized Customer Experience with IVR Solutions

Customer interaction process is one of the most crucial operations which need to be maintained with superior quality. Companies need to implement latest solutions in order to upgrade their communication systems for providing high-quality interaction. That’s why IQ Telecom is offering high-standard IVR solutions for their clients’ requirements.

IVR (Interactive voice response) systems are based on automated voice generation algorithms. These systems consisted of pre-recorded messages which are basically menu options. When customers calls, then these responses automatically start as voice recordings. Callers then make their own choice by selecting relevant options.

Highlighted Features of Our IVR Software

Auto Attendant

Customized recording of voice messages as menu options

Multiple channel support for calling

Call screening

Text-to-speech

Voice recognition for agents

Call switching

High-quality voice recording through calls

Efficient storage and management of customers’ data

Compatible with multiple languages

Flexible transfers of calls

Cloud Integration with IVR Solutions

Our IVR systems are also compatible with cloud-based features and services. Cloud has been a game-changing technology for most of the enterprises across the globe. It provides flexible and secure online storage management with core features. Our cloud-based IVR solutions will be an added advantage to your business communication assets.

The key objective of our IVR systems is to upgrade the customer experience through high-quality interactions. Cloud-based features in these systems will help to fulfill this essential objective and maintain the consistency in quality communication. Here is how:

With ease of access, secure data management and superior connectivity, this technology has become a game changing aspect for SMEs as well as large scale organizations.

Integrating business telephony systems with cloud technology empowers the strength of your communication.

Voice and data transmission becomes fast and reliable without compromising quality of the communication over IP networks.

Key Advantages of Our IVR Software