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Frequently Asked Questions FAQ's

All you need to know about how to buy services or make a booking

How can I book a service? In each service page, there will be a buy or booking button. So you can book an appointment or buy a discount offer that you can redeem with the service provider. For home services categories, you can instantly book using instant booking form or request a quotation for the service.

What payment method I can use? You can pay by Cash on Delivery or Credit Card. Also there are some offers with AED 0 value, eg. free consultation. The payment process is simple and straight forward. Select your desired service or offer and click 'Book Now' option enter the login details (If you are visiting storat for the first time. Sign-up first) and select a payment method. You can opt for the cash on delivery option and pay later.

Can I cancel a service or appointment? Will I get a refund? All the appointments and services booked on storat.com are cancellable and 100% refundable before the delivery of the service. If the payment method is cash on delivery or credit card on delivery, then no worries, you didn't pay anything yet and you will not be charged. If you prepaid with credit card, we will refund you if you cancel the service. Refunds will be done only through the Original Mode of Payment.

I have a custom requirement for a service how to get a quote for that? support@storat.com also, you can chat with us via 'live chat' If you have a custom requirement for a service please send an email toalso, you can chat with us via

How to contact Storat if I face an issue or cancel an order? You can contact us via 'live chat', send us an email at support@storat.com