Obligatory identification and personal data

The acquisition of your contact details (first and last name, full address or email address and telephone number) when you purchase a ticket serves to enable health authorities to trace and break chains of infection more quickly in the event of any infections. If you buy tickets for other people, you are obliged to provide their personal data as well.

Please note that tickets are non-transferable in the current pandemic situation. If you have any questions, please contact the box office or use the telephonic ticket-hotline on +49 30 343 84 343.

During the evening of the event, all visitors are obliged to carry their identity cards with them and present the same upon request at the entry gate when buying tickets at the box office.

Ticket purchase

The tickets can be purchased in advance and online. Payments at the box office should mainly be cashless.

Box office

For performances in the large hall, the evening box office opens one hour before each performance in the box office hall of the Deutsche Oper Berlin. At the box office, you will only receive tickets for the performance on that evening; you cannot make any advance bookings for other performances at this time. To make other bookings, you can use the box office times from Monday through Saturday from 12:00 hrs onwards.

Access restrictions

Please understand that in view of the current pandemic situation, it is not possible to attend performances of the Deutsche Oper Berlin in the following cases:

Access to the events is not possible for persons who are infected with COVID-19 or show symptoms that are typical for a COVID-19 disease. Based on the information provided by the Robert Koch Institute, typical symptoms of COVID-19 disease are fever, cough and sore throat as well as a loss of sense of smell and taste.

Persons who have had contact with a person who has been diagnosed with COVID-19 disease within the previous 14 days are also not allowed to attend Deutsche Oper Berlin events. This exclusion does not apply to persons who have professional contact with COVID-19 patients, provided that the applicable safety measures could be observed.

Furthermore, visitors suffering from an upper respiratory tract infection are not allowed to participate in the events.

If it is not possible to attend your desired performance for one of the above reasons, tickets that are already purchased can be cancelled at the box office or by calling the ticket-hotline at least two hours before the performance.