President Obama will start sending condolence letters to the families of service members who commit suicide while deployed, a reversal of longstanding but unwritten government policy, the White House said Wednesday.

In a statement released by the White House, Obama said he had "decided to reverse a long-standing policy of not sending condolence letters to the families of service members who commit suicide while deployed to a combat zone."

The president called the issue "emotional, painful, and complicated," and said his decision was not made "lightly" but came "after a difficult and exhaustive review of the former policy."

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"They didn’t die because they were weak. And the fact that they didn’t get the help they needed must change," the president said.

The policy reversal comes after a months-long review by the administration following emotional lobbying by several military families.

In May, leaders of the Senate Military Family Caucus, Barbara Boxer Barbara Levy BoxerThe Hill's Morning Report - Presented by Facebook - Biden, Harris launch Trump offensive in first joint appearance Bottom line Polls show big bounce to Biden ahead of Super Tuesday MORE (D-Calif.) and Richard Burr Richard Mauze BurrHillicon Valley: Subpoenas for Facebook, Google and Twitter on the cards | Wray rebuffs mail-in voting conspiracies | Reps. raise mass surveillance concerns Bipartisan representatives demand answers on expired surveillance programs Rep. Mark Walker says he's been contacted about Liberty University vacancy MORE (R-N.C.), spearheaded a letter to the president urging him to make the change.

"Perpetuating a policy that denies condolence letters to families of service members who die by suicide only serves to reinforce this stigma by overshadowing the contributions of an individual's life with the unfortunate nature of his or her death," the letter stated. "In addition, it further alienates families who are already struggling to cope with the death of a loved one. It is simply unacceptable for the United States to be sending the message to these families that somehow their loved ones’ sacrifices are less important."

In the House, Congressional Mental Health Caucus co-chair Grace Napolitano (D-Calif.) has taken the lead on the issue along with Rep. Dan Burton (R-Ind.). The two introduced a resolution on the issue last year and urged Defense Secretary Robert Gates to change the policy in an April 2010 letter.

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Suicide rates among soldiers and Marines have been climbing steadily since combat operations began in Afghanistan and Iraq, and now exceed the civilian rate at about 20 suicides per 100,000 troops.

The decision earned immediate praise from mental health advocates.

"This is an important step that can help eliminate the stigma associated with suicide and provide valuable emotional support to families," Mental Health America President and CEO David Shern said in a statement.

Mental Health America's board of directors passed a resolution last year urging the change. The resolution said that "the lack of acknowledgment and condolence from the President can leave these families with an emotional vacuum and a feeling that somehow their sacrifices may not have been as great as others who died while in the military."

Updated at 12:48 p.m.

