Call on: 03330 431 217

Our specialist helplines are there to give you confidence when you need it most.

The Employment Law helpline provides free advice for CIPD members. As a member, you're entitled to 20 calls per year (25 if you’re a Chartered member). The helpline is available 24 hours a day, 7 day a week.

Call the helpline on 03330 431 217 to get advice on all aspects of UK employment law. Whether you need clarification or want to talk through a situation, the helpline is available for a quick check or second opinion on legal issues. Many members call to discuss issues from dismissal, discrimination, redundancy, collective labour law, contractual issues and new and impending legislation.

"I found the advice today brilliant. I’ve got clarification on a question that I felt I already know the answer to. I just wanted to confirm. It’s great, thank you." - Kay

All consultants providing advice will have either a minimum CIPD Advanced Level Qualification, or be a qualified solicitor with at least two years' Post-Qualified Experience (PQE). The helpline is provided by Croner.

When you call the helpline, you’ll need to have your membership number which you can find on your membership card or in the top right of your screen when logging into My Profile.

We know that our members and customers are facing challenging times and we are here to help you. Due to a high number of calls we apologise that your wait time may be longer than usual. We appreciate your patience and will connect you to an expert adviser as soon as we can.





What's not included

It's a telephone helpline only – no letters, faxes or emails please. Calls are recorded for monitoring and training purposes.

The helpline will not offer in-depth help on complex issues, provide follow up or ongoing advice on a particular situation, provide information for third parties – clients, colleagues, family or friends or take the place of your own or your employer’s solicitor.