Terrified Black Friday shoppers fled a crowded Nordstrom in downtown Chicago after a shooting inside the store left a man dead and a woman critically wounded.

MyFoxChicago.com said the gunfire erupted Friday evening around 8:30 p.m. in the cosmetics department on the store’s second floor. Police said the man shot his girlfriend, or ex-girlfriend, and then fatally shot himself. The station said shoppers were so scared they ran out of the store, leaving their bags and coats behind.

“I heard the two pops, then I just heard screaming,” a woman shopper told the station. “Then I just saw people running. I saw bags. It was terrifying.”

Police said the woman was a seasonal employee in the cosmetics department. She was taken to Northwestern Memorial Hospital where she was in critical condition.

The Nordstrom’s is in a mall just off Chicago’s Magnificent Mile shopping district.

Tourists from Singapore told the Chicago Sun-Times they were in the mall and heard noises that they thought sounded like shots.

“Does this normally happen on Black Friday?” the 34-year-old man asked.

The pair told the paper they saw people running out of Nordstrom, looking panicked.

“They were scared,” the man said.