Sushma Swaraj helps girl who lost her passport in Germany.

The External Affairs ministry sprang into action on Monday when an Indian national, Agratha Dinakaran, tweeted that she had lost her passport.

Dinkaran, who was in Berlin, Germany, said that she had lost her passport and money, and the Indian embassy was closed.

In Berlin. Lost my passport. Lost my money. Indian embassy only open from 9 30 to 12 30. Does anyone have any contacts? — Agratha Dinakaran (@Agratha) May 4, 2015

Within a few hours, Dinakaran received a direct tweet from Sushma Swaraj's official twitter handle asking her for her phone number and assured her that the Indian embassy in Berlin will be contacting her.

Power of the internet and a government that takes swift action. Thank you, truly. pic.twitter.com/96Nnt3GWCz — Agratha Dinakaran (@Agratha) May 4, 2015

Dinakaran later thanked Swaraj and updated her followers:

Update: Was contacted by the embassy and Sushma Swaraj herself. They're helping me out. I'll be at the embassy tomorrow. — Agratha Dinakaran (@Agratha) May 4, 2015

A similar incident happened just last month, when a woman in Yemen tweeted out a picture of her baby, asking for evacuation.

This is my little son & source of love. Wish him to reach India safe pic.twitter.com/7bWn8tVNHO — Sabah Shawesh (@SabahShawesh) April 3, 2015

Sushma Swaraj replied to her personally, ensuring evacuation.

@arunrush We contacted @SabahShawesh to board the flight today. She wanted some time. — Sushma Swaraj (@SushmaSwaraj) April 4, 2015

Sabah Shawesh safely made home and thanked Swaraj on Twitter.