How do I delete a single and/or an album from outlets?

Select single(s) and/or album(s) in Dashboard and click 'TakeDown'.

How do I create a new release?

Click add new music and take it from there.

Do you provide EAN, UPC, ISRC codes?

Yes (free).

I already have EAN, UPC and ISRC codes. Can I use them?

Yes.

How do I delete a track(s) from one my released album(s)?

Select album(s) in Dashboard, click edit, and take it from there.

Can I specify a release date?

Yes.

What are your Artwork (cover image) requirements?

JPG (4000x4000 pixel).

What your audio format requirements?

FLAC (16Bit, 44.1Khz, Stereo).

Can I change a single(s) and/or album(s) once it's uploaded?

Yes, select single(s) and/or album(s) in Dashboard, click edit, and take it from there.

Can I add tracks to an existing album?

Yes, select single(s) and/or album(s) in Dashboard, click edit, and take it from there.

What's the maximum file size for audio files?

100Mb per track.

How do I change my artist/band name?

Select single(s) and/or album(s) in Dashboard, click edit, and take it from there.

How do I change my password?

Go to Account and take it from there.

Can I distribute music videos?

We are planing to add this option. Please follow up for latest developments.

Can I use your service to sell ringtones?

No.

Can I upload a podcast?

No.

Do you distribute audio books to stores?

We are planing to add this option. Please follow up for latest developments.

Can I specify that some tracks are available as album only?

Yes.

Can I get my EAN, UPC, and ISRC codes before I upload my music?

Yes.

What should I do if my upload seems stuck?

Please wait a while, if it doesn't work at all please try again, if you are still experiencing difficulties please contact our support team.

Can I upload compilation albums?

Yes.

Do I need to embed metadata into my tracks before I upload?

No, you can add track details after uploading.

Can I select the part of my song that is used in previews for outlets?

Most outlets do not provide that option but for those who do you can.

What is an EAN or UPC and how can I find it for my release?

EAN stands for "European Article Number", UPC stands for "Universal Product Code." Both serve the same purpose, both are unique numbers that represents your product (single or albums), and sets it apart from every other product. You can use either EAN or UPC. We are providing those for free and auto insert them. However, if you want to use your own you can.

What are ISRC codes?

ISRC stands for ''International Standard Recording Code''. It is an unique number that represents your track, and sets it apart from every other track. We are providing those for free and auto insert them. However, if you want to use your own you can.

Can I upload a digital booklet with my release?

No.

What does ''explicit'' mean?

Some artists use profanity in their music. This is a situation where music should be labeled as explicit.

What is considered an album?

2 tracks or more.

Can I reverse a take down?

Most outlets do not provide that option but for those who do you can.

Can I re-distribute my music after it has been taken down from the outlet(s)?

Yes, select single and/or album, click distribute, and take it from there. You would need to initiate a new upload of the same single and/or album.