In 2013, the ACLU and co-counsel filed a lawsuit against ICE charging that inadequate telephone access violates the rights of ICE detainees to a full and fair hearing under federal law and the Constitution.

Every day, ICE holds an estimated 34,000 immigrants in some 250 ICE facilities around the country, with nearly one thousand in the four California facilities covered by the settlement. These detainees face civil charges as they try to obtain legal counsel or represent themselves, fighting to stay in their adopted country.

I.P., a 49-year-old man who came to the U.S. from Mexico at the age of 5, was detained after being pulled over for a traffic violation. He spent months locked up because he could not access legal help, largely due to the inadequate phones. The phone system had a series of complex instructions and codes for dialing that rarely worked. It also disconnected when a caller reached any kind of automated message or prompt. I.P. wrote letters to 15 attorneys and attempted to make dozens of calls before he was finally able to find a lawyer.

“Making phone calls was expensive, difficult, and frustrating. Each week, I’d see people give up and sign their deportation papers because they couldn’t reach anyone,” said I.P., who asked to remain anonymous because of the sensitivity of his ongoing case. “Many of the men in detention had families and couldn’t afford to wait the weeks it took to make phone calls, so they just surrendered.”

ICE has one year to make the changes in the settlement and has agreed to modify its inspection forms used nationwide so that phone access will be subject to greater oversight in all of its facilities.

ICE will:

Provide speed dials to make free, direct, unmonitored calls to government offices and immigration attorneys who provide pro bono services

Install 40 phone booths, distributed among the four facilities, for private calls during waking hours, as well as private phone rooms for legal calls

Allow legal calls to family, friends, and other people to obtain testimony, documents, and other support for immigration cases

Extend the time permitted for a call before a phone automatically cuts off, from 20 minutes to 40 minutes and from 15 minutes to 60 minutes for existing ICE speed-dials to certain nonprofit organizations, consulates, and federal offices

Provide facilitators who will process phone requests and ensure timely access to phone rooms

Offer phone credit or other accommodations for those who can’t afford to pay for calls

Revise forms used nationwide to inspect for violations of telephone access standards.

The settlement applies to county jails with ICE contracts in Contra Costa, Sacramento, and Yuba Counties and to the privately-run Mesa Verde Detention Facility in Bakersfield.

For the settlement and more information about Lyon v. ICE, visit here.

KJ