Customers Give Feedback

The customer is asked to rate how likely they are to refer your business to a friend and to comment on their experience. This rating process helps capture something we call “word of mouth score” – a key indicator and data point to your business and customer relationship.

You have the option to ask a handful of survey questions to understand your performance in key areas. Customers are then provided access to your selected online review sites to generate 3rd-party reviews for your business.