Gwyneth Paltrow said in an interview with Wall Street Journal Magazine that she hs emailed Amazon CEO Jeff Bezos for advice, but he has never responded.

A spokesperson for Bezos declined to comment when contacted by the Journal.

Bezos has been known to read customer emails and forward them on to the relevant department.

Gwyneth Paltrow told the Wall Street Journal Magazine that she has emailed Jeff Bezos for advice, but the world's richest man has never responded.

The actress and entrepreneur told the Journal that she keeps a close-knit circle of advisors including Oprah Winfrey and Disney CEO Bob Iger. However, she said her emails to Jeff Bezos appear to have gone unnoticed. "I've emailed him," she told the Journal. "He won't email back."

Read more: Jeff Bezos pictures Amazon as an inverted pyramid, in which he is the least important person at the bottom

A spokesperson for Bezos declined to comment when contacted by the Journal. Amazon was not immediately available to comment when contacted by Business Insider.

Although it is not incumbent upon Bezos to act as mentor to Paltrow, he has been known to act on emails out of the blue. He once forwarded on an email that was sent directly to him in desperation by a man whose dog was stolen by contractor delivering packages for Amazon. The dog was later returned to her owner.

In April Bezos said that he still reads customer complaints, and will sometimes forward them on to the relevant department. He has a company email address, jeff@amazon.com, where customers can reach out. It is not clear at this stage whether this is address to which Paltrow sent her emails.