The current AusKey system is fragile and breaks with every new operating system update or new release of Java.

Many small business people in Australia rely on the AusKey system for accessing the ATO Business Portal, lodging their Activity Statements and tracking their financial obligations.

Because the current system constantly breaks, we spend hours of wasted effort every reporting period trying to get it to work. The information on the ATO website and the AusKey website is incorrect or lacking. We are forced to resort to online forums to share ideas about what works and what doesn't. We are constantly installing, re-installing, updating moving files around, following "guesswork" step-by-step instructions from all over the web.

The entire system is flawed and needs replacing. It should be as easy to use as Internet banking. If that works reliably, so should this.

Please, for the sake of small business owners throughout Australia, make this an absolute priority.