BOCA RATON, Fla. -- The behavior of some fans before Buffalo Bills games last season became so wild that their parking lot misadventures were chronicled with near-weekly frequency.

Those viral videos -- the most outrageous of which was a tailgating fan inadvertently setting himself on fire while attempting to destroy a table -- earned the not-so-welcome attention of NFL fans across the country.

Bills president Russ Brandon addressed the topic at the NFL owners meetings Tuesday, emphasizing that the team has been successful in reducing unruly fan behavior inside and around Ralph Wilson Stadium in recent years.

"It's never positive when you see [videos] like that because it doesn't reflect the fan behavior of 98 percent of the people in the building, but that's the unfortunate part of the society we live in with technology and so on and so forth," he said.

"The facts are that our game experience has never been better, the facts are that arrests are down significantly, ejections are down significantly."

Bills fans drew viral attention in 2015 for colorful parking lot behavior, but team officials point to record-low arrests and ejections during the season. AP Photo/Bill Wippert

The Bills averaged three arrests and 57 ejections per game last season, both record lows for the franchise according to statistics provided later Tuesday by the team. Both figures are significantly lower than highs of 25 arrests per game in 2010 and 134 ejections per game in 2011.

"It starts on policing outside the building," Brandon explained. "We have great support from law enforcement officials; they have bought in to what we're trying to do with our guest ambassadors and everything that we're trying to do to improve that experience."

"We get tremendous notes and letters from fans about what a great experience they had," he continued. "Fifteen years ago I'm not sure how comfortable some people were bringing their family to a game, but I think we have turned the worm there. It's never going to be perfect, but we strive for perfect."

Brandon said the Bills hired an additional 128 uniformed officers in recent seasons to help police the stadium, and their designated driver program saw a team record 19,969 fans register last season, second most in the NFL. The Bills have also added video surveillance and created a fan advisory board to solicit feedback.

However, the challenge for the team and local law enforcement remains how to curtail alcohol-fueled incidents in private parking lots that attract fans on game days.

"It's a problem that's going to have to be addressed next year," Erie County undersheriff Mark N. Wipperman told The Buffalo News in January. "We'll sit down with the Bills and the Orchard Park police, and we'll come up with a game plan."