I am very upset with the way in which my Email was ignored by Kogan regarding the Pro Flex X Strident I purchased!

The Pro Flex was not what I expected!

It is totally unsafe for me to use as it is to Narrow and the Handles are far to short!

I am over 70 and would be in Risk of Falling if I was to use it.

I emailed Kogan explaining the situation and was totally ignored.

I asked if I could please return it and still no response!

I have been purchasing other items which are very good!