"I'm walking out with my cart full of food and crossing the (parking area) where the stop sign was and all of a sudden I hear, 'Ma'am, ma'am,' and I see this man running from the other side of the parking lot toward me. He said, 'I will help you take that to your car.' And he did. He said, 'You get in the front seat and just relax; I'll unload your cart and take it away.' I was like 'Holy Cow, I'm not used to this kind of service.'"