I originally had the Arctis 5, but decided to get these because they were wireless, you could control game and chat volumes, and I wanted to experience 7.1 surround sound. I was extremely happy with how comfortable these were as other headsets would hurt the crown of my head after an hour or two of use whereas these never did. The battery life was excellent and the button layout itself was easy to get use to. It wasn’t until I tried to raise game volume and lower chat volume that I realized it wasn’t working. I downloaded the Steelseries program and tried to updated the firmware for the headsets, but it wasn’t necessary. After reading the manual and going to the Steelseries website, it turns out that not only can you not adjust the volume for game and chat on PS4, but you also can’t enable 7.1 surround sound! This headset still got a 4 star because of how clear the sound is, comfortability and design. This item will be returned because it doesn’t provide the features I want, but if you’re not a PS4 user then perhaps it will be a better experience for you!