Brides, grooms and guests have been left scrambling after Tuxedo Royale, a formal wear retailer, suspended operations.

Images of stores circulating through Twitter showed locked doors with signs stating the retailer has closed amid “financial restructuring.”

According to its website, the chain of outlets has been selling tuxedos and suits accross the Greater Toronto Area for the last 30 years.

Tuxedo Royale was not available for comment. All calls to the company lead to a voicemail telling customers refunds aren’t being issused at the moment.

“It is not known at this time when the restructuring will be complete and when the stores will reopen,” noted a message on the retailer’s voicemail. “Unfortunately, due to the current restructuring and challenges facing the business, refunds will not be made available for deposits and payments made previously.”

Trisha Ryan, whose wedding is to take place on October 18, says nine of her guests put down payments between $100 to $200 to rent with the retailer. She says she won’t be able to afford purchasing something new for them to wear.

“We’re stuck right now trying to figure things out,” she told The Star. “We trust vendors that have been around so long hoping that nothing is going to happen, and they lock you out.

“What are you supposed to do now?”

Marc Nascimento said he found out the news after going to pick a vest, bow-tie and pocketsquare for his wedding from the retailer in Pickering Town Centre centre yesterday. He said he paid $130 on Sunday to prepare for the wedding on October 12.

“To do that before someone’s wedding, no matter how far away, even if only a month or two, that’s pretty scummy,” he said.

He said his calls to an employee who passed him his phone number went unanswered. Calls from The Star to the same number also went unanswered.

Meanwhile, Collins Formal Wear, a formal wear store in Ontario is stepping up to help out the distraught customers. The store posted on their Facebook and Twitter page that they will offer matched deposits up to $75 and waived any rushfees to wedding parties that had rentals orders placed with Tuxedo Royale (with a proof of deposit required).

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With files from Abhya Adlakha Staff Reporter