We have a non-profit group - can we take advantage of the service?

Yes! We have more seats available for non-profit groups. Please contact us for more info.

Who funded this service anyways?

The service is funded primarily by TD Bank Group as part of their TD Common Ground project. If your organization is interested in becoming a sponsor to help us extend this important service beyond 2019, please get in touch!

The bus is sold out on my preferred date, what can I do?

There are usually a few cancellations 2 days before the trip (cancellation with no penalty cut-off period) so if you check back right before the trip, you are likely to find some more seats.

Can I purchase food or get water in the park?

Cypress Mountain resort will have the Crazy Raven open (at the Cypress Creek Lodge). However, we highly recommend that you bring your own food (and especially water) in case the restaurant is not open. Furthermore, there are no facilities for food or water on trails - which means you must be completely self-reliant while hiking.

What do I need to bring with me?

In addition to food, water and snacks, we recommend that you bring what you need to spend the day outdoors, dress for the weather and wear closed toed footwear. Check the weather forecast before you come and consider bringing rain gear with you just in case.

Can anyone board the bus for free? Is it possible to reserve seats in advance?

Seats can be reserved online with a credit card. $35 seat deposit is required and will be withheld if you do not show up.



Can I cancel the ticket without incurring no-show penalty?

Yes, you can - no penalty will be incurred as long as you cancel your trip at least 48 hours prior to the trip.

Are your buses wheelchair accessible?

Unfortunately not currently due to costs - accessible vehicle are significantly more expensive, which would only allow us to offer one third of the dates we can currently offer with a school bus. We may offer a special run for persons with limited mobility by chartering an accessible vehicle if there is interest. Please contact us if you think you would benefit from this service.



What kind of buses do you use? Is there is washroom / AC on board?

We use school buses for this route, which have no washroom and no AC. While they are less comfortable than motorcoach buses , they also cost a fraction of what a motorcoach does cost, allowing us to triple the number of days of operation available.

Is this a guided trip?

No it is not. You must be completely self-sufficient, and be able to plan your own trip.

Are pets allowed on board?

Pets are not allowed on this route.

Can we bring bikes or strollers?

We use a school bus for this route, and unfortunately there is no space for bikes. Folding strollers may work, if they fold really well - if you are coming with a folding stroller, be sure to show up early to be the first one on the bus.