It’s difficult to plan an opportune time for your garage door to breakdown. Even if the door has been giving you warning signs, you still hope it waits at least another day to fail you. When that doesn’t happen, you need help as soon as possible, especially if your car is stuck inside the garage. If winter is approaching, like it is in Clinton, IL, you don’t want your car stuck outside the garage either. You can officially call this an emergency, and you need an emergency repair service. After reading our tips, you should have a better idea about how to select a garage door repair service that can get you back on track quickly.





Around-the-Clock Service

Garage doors don’t break at convenient times. If they did, you could plan to catch a ride to work, or take a vacation day on the day your door plans to break. Only in a perfect world does that happen. Since your garage door can fail at any time, day or night, look for 24/7 emergency garage door repair in Clinton, IL. Not all garage door businesses work around the clock, which presents an obvious problem when the door breaks at midnight. It’s easy enough to find out service hours. Most repair businesses list their hours and emergency contact information right on their website.





Fast Response Time

You want someone to respond to your call or email in a reasonable amount of time. What is reasonable to you? Your answer likely depends on how desperate you are to get your garage door opened. If the garage is the only way into your home, or your car is in the garage and you need to get to the airport, reasonable may be 5 minutes. You shouldn’t need to wait more than 30 minutes for a response when you have an emergency. Now, the repair technician may not arrive at your home in 30 minutes, but at least you should hear a voice or get an email response within that time frame.





Ask About Their Experience

Everyone has a first day on the job, but when you’re having a garage door repair crisis, experience matters. It should take but a minute to find out how much experience a repair company has because most list their years in the trade on their website.





If they’ve been in business for a few years, they’ve had a chance to repair both old and new models of doors and openers. They’ve likely repaired or replaced every component of a garage door. Over the years, they’ve seen different brands, so they know the nuances of the ones common to your area. A good service company keeps up to date with new garage doors and new features.





Make Sure They Have Insurance Coverage

When you’re desperate to get in or out, the last thing you may think about is whether the company you’ve just called has insurance coverage. It takes just a minute to ask. Make sure they’re insured and bonded. This ensures if anything goes wrong while they’re working at your home, you get compensated. Insurance doesn’t only protect you from damage caused by the repair technician. Insurance also protects the technician if they’re injured while on the job. If you’re a homeowner, you know how important it is to have insurance, but you also don’t want an unnecessary claim against your homeowner’s insurance policy.





If you’re experiencing a problem with your garage door or opener, call Midstate Overhead Door at 217-422-8030 or 309-820-1994. You can also contact us here. We’re ready and able to take care of any of your garage door needs.