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The Dollarama employees who spoke to the media Monday did not disclose their real names out of a fear of reprisals.

In light of the worker comments, Dollarama said it has put in place “a great number of measures” to help protect staff against the spread of COVID-19.

Dollarama is in the process of installing “quality plexiglass fixtures” this week at all its stores across Canada, Lyla Radmanovich, an outside spokesperson, said Monday in an emailed response to questions. Such shields are already in place at many Montreal-area locations, she added.

Cleaning and disinfecting are now taking place more frequently and the recommended hygiene practices, respiratory etiquette and self-isolation directives have been implemented, Dollarama said. Store hours have been reduced “to allow more time for sanitizing and re-stocking.”

Hand sanitizer is present “at all locations, gloves are provided to customer-facing store employees, and no one is prevented from wearing gloves, a mask or any other face covering should they choose,” Radmanovich said.

The various steps are “at minimum in accordance with the directives of public health authorities,” she added.

Dollarama is among a group of companies that were recognized as essential service providers in Quebec last month. The list also includes businesses such as supermarkets and pharmacies, among others.

Working conditions at Dollarama haven’t improved despite “several” employee complaints filed with Quebec’s CNESST workplace health and safety agency, Cheolki Yoon, a spokesperson for the Immigrant Workers Centre, told reporters Monday.