If you cannot pay your rent because of layoffs or mandatory self-isolation caused by COVID-19, pay what you can and speak with your landlord to work out a payment plan. Your landlord will expect some documentation of your inability to pay. You will have to pay this rent when your income improves, or when the COVID-19 crisis is over. Apply for any financial support programs you may qualify for. See the Financial Supports for Individuals section, as well as Financial Assistance for Tenants (Housing Help Centre).

Before you agree to a repayment plan, you should consider getting legal advice. You should not agree to a repayment plan that you cannot afford. Tenants can contact the Hamilton Community Legal Clinic for free legal advice.

Landlords should discuss individual situations with tenants, including programs offered by other levels of government, and whenever possible be flexible in making specific arrangements for payment of rent during this challenging time. Landlords who have trouble paying their expenses because of reduced rental revenues or COVID-19 related costs may qualify for relief programs to support businesses and property owners.

A reminder that rent strikes are illegal and put tenants at risk of eviction. It is important that everyone work together during this time of crisis.

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