Connection/join issues (Update March 13 2018)

Mastfire Studios: Originally posted by



Sadly, logs produce no information on what is happening to this subset of people. We're very sorry about this.



There seem to be two separate things causing this:1. (Rare and considered unfixable, see quote below) Rare bug where you are, and connecting fails. (Update: Is your NAT type strict?)2. You join a server and cannot join a crew. We are currently investigating this one. UPDATE: For some users this only happens on servers with 30+ players UPDATE MARCH 13 2018: http://steamcommunity.com/app/420290/discussions/2/1697167355228546392/ 3. Randomly losing connection during the match. We're still not sure what causes this, but we know the frequency is linked to how many players are in a match. This is also being investigated but no ETA on a fix currently. This and #2 may possibly be the same issue, and it happens once the count climbs too high.If you can't escape your network errors or have never once been able to successfully connect to any server, empty or populated, you may be suffering a bug we've addressed here:You may also try joining servers through the Steam server list (view > servers)As usual, if you are not enjoying your time with Blackwake due to these issues do not hesitate to refund and check back on the game in the future!