The woman who was confronted by an American Airlines flight attendant over her baby stroller on Friday has hired the same attorney as Dr. David Dao, the man who was violently dragged off a United Airlines flight earlier this month sparking international outrage.

Attorney Thomas Demetrio told the Today Show Monday he's representing the woman seen crying in the viral video taken Friday, but didn't say whether she's planning to sue the carrier.

The woman, who was traveling with two infants, was refunded her fare, offered a $1,000 voucher and upgraded to first class for the remainder of her international trip, according to American. She has not been publicly identified yet.

The video shows the aftermath of an incident where, according to witnesses, an American Airlines flight attendant forcibly took the stroller away from the woman as she attempted to bring it on board a Dallas-bound flight. In the process, he nearly hit her baby she was holding in her arms.

Contrary to initial reports, the mother was not hit by the stroller, Demetrio said Monday.

"This is a real, real problem and the mother told me, point blank, her concern was her child who almost got hit by the stroller," Demetrio said. "The video that we just saw is a microcosm of the entire problem. We've got a flight attendant out of control, we've got a distressed mother, we've got a passenger trying to protect that mother."

The video picks up as the situation escalates, with the mother sobbing and another passenger intervening with a threat to "knock you flat" directed at the flight attendant. The flight attendant pointed his finger at the passenger with a warning to "stay out of this" before challenging the passenger to "hit me."

The video, taken by a fellow passenger, posted on Facebook over the weekend had more than 7.1 million views.

Unlike United, officials at American quickly apologized on Friday, saying it was "deeply sorry for the pain we have caused this passenger and her family and to any other customers affected by the incident." The flight attendant was removed from duty.

American policy states that fully collapsible strollers weighing less than 20 pounds may be carried on board if there's space in the overhead bins. Most strollers are checked at the gate and passengers retrieve them, typically at the jet bridge, when exiting the plane.

Brian Godfrey, a former flight attendant for multiple airlines, said even if the employee did not strike the woman with the stroller, his response runs counter to the training flight attendants receive.

He acknowledged that flight attendants can be stressed as they try to board the plane efficiently for an ontime departure, a situation that is compounded when a passenger isn't cooperating.

"The main thing they train is to be very calm. Listen to what the passenger has to say," said Godfrey, who now runs a consulting business helping aspiring flight attendants get jobs and make it through the training process. "Never, ever yell at a passenger. You just never do that. That's just wrong."

American's flight attendants union has urged the company and public not to rush to judgment before all the facts have been revealed.

In a statement over the weekend, Association of Professional Flight Attendants president Bob Ross called attention to the threat made against the flight attendant by the passenger, who has been identified as Tony Fierro, an executive at a Rockwall insurance company.

"It appears another passenger may have threatened a flight attendant with violence, which is a violation of federal law and no small matter. Air rage has become a serious issue on our flights," Ross said.

A union spokesman declined to comment further about the incident Monday due to the ongoing investigation.

Federal law states that a passenger who assaults or intimidates a flight crew member or otherwise interferes with the performance of the crew's duties onboard an aircraft is subject to fines and up to 20 years imprisonment. American and the union did not comment on which agency or entity would be responsible for pressing charges and as of Monday, there were no signs any had been brought against Fierro.

Fierro did not return a request for comment from the Dallas Morning News. He told WFAA on Friday he didn't "want to make a big deal about it."

"A baby almost got hurt; I got fired up," he told the station.

Demetrio, the attorney, said the woman contacted him after the incident. He's also representing Dao, who was forcibly removed from a United Airlines flight in Chicago to make room for employees that were traveling to work.

When Dao refused to leave, he was pulled out of his seat by airport police officers and dragged off through the aisle. He suffered facial injuries and a concussion, Demetrio said in a press conference earlier this month.

On Monday, Demetrio said while Dao is planning a lawsuit against United, he's not sure yet about whether the woman, who hasn't been publicly identified, will do the same in the American case.

"I don't know about the American incident. United, yea," he said when asked about the possibility of lawsuits.