

Bad music will fade in and out with static but when someone answers the phone it's clear as a bell, so it can't be a bad connection. It's happened when I've called different companies over the years, so it can't be the case of one company with an AM radio stuck in the phone closet.



It seems odd to me that companies would spend money on a nice on-hold queue, and then never notice that their music has annoying static.

Why do I frequently hear static on hold? It doesn't happen every time, but enough that I think there's a reason behind this phenomenon.