Just downloaded new axe edit Will not communicate with my axe 3

During download it gets stuck on and says error installing c:\programfiles (x86)\fractalaudio\axe-edit III\axe-edit-iii-release-notes.pdf an error occurred while trying to replace the existing file deletefile failed code 5 access is denied

I hit the try again button will not go past this. I hit skip (not recommended) and it completes installation. But then when I load the axe edit 3 the bar at the bottom says communicating and after 5 minutes it says

communication time out axe edit 3 was unable to complete the following communication request Query device version: query_sys_info