The opening process was great. I had a chat with a specialist and the documents were sent in order and account was opened... no issue.



However the issue came during the incoming transfer over certain amount. It took 1 week from the arrival of the money till it was released to the account due to compliance check. During the time there was little update so I was worried by it.



Having said that, when asked upon the staff did answer my queries both on support cases and the phone so it was not their fault. I only wish the process was a bit more transparent.