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Your words matter The words you use can make all the difference. Words can help, but they can also hurt. What would you choose? Schizo

Crazy Person with schizophrenia

Person with a mental illness

Did you know? When it comes to mental illness, education is key. Having the right tools, knowing the right words to use and understanding how to correctly speak with someone experiencing a mental illness can make all the difference. View the Bell Let’s Talk Toolkit

Kindness is key Simple kindness can make a world of a difference. Whether it be a smile, being a good listener or an invitation for a chat over coffee, these simple acts of kindness can help open up the conversation and let someone know you’re there for them. Expressions like “You’ll get over it” and “Just relax” can hurt more than help. Instead, offer your support and say “I’m sorry you aren’t feeling well” or better yet, ask what you can do to help.

Your presence is all it takes Mental illness is a very common form of human pain and suffering. Being a good listener and asking how you can help or simply just being there for people you care about can be the first step to recovery. Here are a few examples of what to ask: I’m sorry you aren’t feeling well.

I’ve noticed you’ve been down lately. Is everything OK?

How can I help?