Some Facts to understand about ISO:

It actually do NOT matter what is the size of your company, this can be too small or big. It actually do NOT matter what industry you serve. This can be a restaurant, Hotel, banking, financial, consultancy, manufacturing company, government entity or any service industry etc. There are various other industry specific standards based upon ISO 9001 series.

This really is NOT a product standard. It does not define product quality. This is a process-based standard: you use it to manage, control and improve your processes, then your end product should meet the expected results.

This really is NOT a personal Standard – a person can never be certified to ISO 9001. He can become an ISO 9001 Certified Internal/Lead Auditor after a 2 or 5 day training courses respectively. This allows him to audit 1st / 2nd /3rd party companies accordingly.

This really is NOT a membership group – An organization doesn’t join ISO 9001. Your organization must follow the steps to implement an ISO 9001 quality management system requirements in your organization. Then a Certification Body audits the functioning of your company against the latest version of the ISO 9001 Requirements. Once youclear this audit, the Registrar issues an ISO 9001 Certificate demonstrating that your organization is compliant to requirements and registered to ISO 9001 for a three year period.

The ISO 9000 family covers various aspects of quality management system. The standards furnish guidance and tools for companies who want to assure that their products and services consistently meet customer’s and interested parties requirements, and that quality is consistently improved.