adara



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MemberActivity: 102Merit: 10 Re: [BitFunder] Asset Exchange Marketplace + Rewritable Options Trading November 03, 2013, 03:39:10 PM #1084 Hi there guys,

Have a couple of customers who purchased goods at bitmit and are waiting for Weexchange to process withdrawals to be able to pay.

Are there many of you affected on outgoing withdrawals from Weexchange not going through?

Ukyo, will you be so kind to process withdrawals for your users, since this is affecting the community now.

Do you know that when people withdraw is because they need the funds? And they should not be waiting any longer than 24 hours to get their funds and to freely use their funds.

Ukyo, will you please state what's going on.

ffssixtynine



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Sr. MemberActivity: 364Merit: 250 Re: [BitFunder] Asset Exchange Marketplace + Rewritable Options Trading November 03, 2013, 03:47:49 PM #1085 Quote from: adara on November 03, 2013, 03:39:10 PM Hi there guys,

Have a couple of customers who purchased goods at bitmit and are waiting for Weexchange to process withdrawals to be able to pay.

Are there many of you affected on outgoing withdrawals from Weexchange not going through?

Ukyo, will you be so kind to process withdrawals for your users, since this is affecting the community now.

Do you know that when people withdraw is because they need the funds? And they should not be waiting any longer than 24 hours to get their funds and to freely use their funds.

Ukyo, will you please state what's going on.



From my research and my many, many attempts, no one is able to withdraw from WeExchange any more. From my research and my many, many attempts, no one is able to withdraw from WeExchange any more.

sparky999



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Sr. MemberActivity: 473Merit: 250 Re: [BitFunder] Asset Exchange Marketplace + Rewritable Options Trading November 03, 2013, 05:37:28 PM #1086 For some reason my firewall had blocked bitfunder.com but during the process of trying to figure this out, I accidentally deleted all my browser history which included the 2 factor code (I used the HTML version as I dont have a smartphone) I now can not log in to my bitfunder account and can not get access to the code I need to generate a 2factor log in. What the hell should I do? I can't even open a support ticket with out being logged in?

ahbartsch



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Full MemberActivity: 165Merit: 100 Re: [BitFunder] Asset Exchange Marketplace + Rewritable Options Trading November 03, 2013, 05:45:21 PM #1087 Quote from: sparky999 on November 03, 2013, 05:37:28 PM For some reason my firewall had blocked bitfunder.com but during the process of trying to figure this out, I accidentally deleted all my browser history which included the 2 factor code (I used the HTML version as I dont have a smartphone) I now can not log in to my bitfunder account and can not get access to the code I need to generate a 2factor log in. What the hell should I do? I can't even open a support ticket with out being logged in?



I have the exact same problem (changed phones and lost 2 factor) and have yet to hear a response. I emailed WeExchange support and DM'd Ukyo. Plus have several tickets open in my actual Bitfunder account. I've been trying to be patient but it's not looking good. I have the exact same problem (changed phones and lost 2 factor) and have yet to hear a response. I emailed WeExchange support and DM'd Ukyo. Plus have several tickets open in my actual Bitfunder account. I've been trying to be patient but it's not looking good.

ffssixtynine



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Sr. MemberActivity: 364Merit: 250 Re: [BitFunder] Asset Exchange Marketplace + Rewritable Options Trading November 03, 2013, 05:55:17 PM #1088 So ironically there is no trading on bitfunder and potentially liquidity issues with Ukyo partly because the support system is simply not functioning meaningfully and there are various problems where legitimate people simply can't get verified.



If I hadn't run into issues and could get verified, I'd be trading and moving money in/out as normal. I dare say I am not alone.



Even if there are liquidity issues, operational issues are making them much worse.

sparky999



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Sr. MemberActivity: 473Merit: 250 Re: [BitFunder] Asset Exchange Marketplace + Rewritable Options Trading November 03, 2013, 07:03:52 PM #1091 Quote from: sparky999 on November 03, 2013, 05:37:28 PM For some reason my firewall had blocked bitfunder.com but during the process of trying to figure this out, I accidentally deleted all my browser history which included the 2 factor code (I used the HTML version as I dont have a smartphone) I now can not log in to my bitfunder account and can not get access to the code I need to generate a 2factor log in. What the hell should I do? I can't even open a support ticket with out being logged in?



got this fixed by ukyo via IRC chat, I know he is under a lot of stress right now but he is clearly trying to work through all the issues as quickly as possible got this fixed by ukyo via IRC chat, I know he is under a lot of stress right now but he is clearly trying to work through all the issues as quickly as possible

ffssixtynine



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Sr. MemberActivity: 364Merit: 250 Re: [BitFunder] Asset Exchange Marketplace + Rewritable Options Trading November 03, 2013, 07:08:14 PM #1092 Quote from: pascal257 on November 03, 2013, 07:01:44 PM Apart from my issues with WeExchange verification and that I'm unable to trade due to Ukyos incompetence, I had no problems withdrawing BTCs yesterday.



He even added network fees to the transaction (finally)



Now that is good news. You're the first person who has said that recently. Can we ask how much you withdrew approximately and at what time. I'm wondering of the server gets reset at a certain time of the day.



My 20 BTC stuck in processing was unlocked earlier but I am still unable to withdraw.



Ukyo is probably pulling his hair out but customers are customers and service is service... I think if communication was much improved and daily it would help a great deal. Now that is good news. You're the first person who has said that recently. Can we ask how much you withdrew approximately and at what time. I'm wondering of the server gets reset at a certain time of the day.My 20 BTC stuck in processing was unlocked earlier but I am still unable to withdraw.Ukyo is probably pulling his hair out but customers are customers and service is service... I think if communication was much improved and daily it would help a great deal.

pascal257



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Sr. MemberActivity: 483Merit: 262 Re: [BitFunder] Asset Exchange Marketplace + Rewritable Options Trading November 03, 2013, 07:18:57 PM #1093 Quote from: ffssixtynine on November 03, 2013, 07:08:14 PM Quote from: pascal257 on November 03, 2013, 07:01:44 PM Apart from my issues with WeExchange verification and that I'm unable to trade due to Ukyos incompetence, I had no problems withdrawing BTCs yesterday.



He even added network fees to the transaction (finally)



Now that is good news. You're the first person who has said that recently. Can we ask how much you withdrew approximately and at what time. I'm wondering of the server gets reset at a certain time of the day.



My 20 BTC stuck in processing was unlocked earlier but I am still unable to withdraw.



Ukyo is probably pulling his hair out but customers are customers and service is service... I think if communication was much improved and daily it would help a great deal.

Now that is good news. You're the first person who has said that recently. Can we ask how much you withdrew approximately and at what time. I'm wondering of the server gets reset at a certain time of the day.My 20 BTC stuck in processing was unlocked earlier but I am still unable to withdraw.Ukyo is probably pulling his hair out but customers are customers and service is service... I think if communication was much improved and daily it would help a great deal. About 20BTC at 2013-11-03 02:48:20 GMT

adara



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MemberActivity: 102Merit: 10 Re: [BitFunder] Asset Exchange Marketplace + Rewritable Options Trading November 04, 2013, 12:29:15 PM #1096 Ukyo,

As you are aware of, there are many, many people still waiting for their withdrawals to be processed.

Could you please process those withdrawals asap? That should not take long, or does it?

Or are you just taking free loans from others people money without their consent?

Could you please clarify how long will it take to process a withdrawal at WeExchange and how are you going to compensate affected users.

ffssixtynine



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Sr. MemberActivity: 364Merit: 250 Re: [BitFunder] Asset Exchange Marketplace + Rewritable Options Trading November 04, 2013, 02:29:42 PM

Last edit: November 04, 2013, 03:45:13 PM by ffssixtynine #1098 UPDATE: He's been on IRC and explained more about what has gone on, and apologised profusely. He is adamant that this is due to him trying to do everything himself and that he has been totally overwhelmed.



He assures us that he is able to work on the technical issues over the next few days although he can't give an ETA as he is also trying to deal with support requests at the same time.



With regards to the withdrawal errors, he maintains that bitcoind is failing after only a few minutes of up time.

