Terrible experience: In 5/12/2015, 86-51 Broadway, starbucks store inElmhurst, manager Melissa seems to have anger management issues.file not foundfrom the girl: shetook my order of one frappuccino and one special straw. I didn't hearher coworker asking my name to put on cup at first because I was openingmy reward app on my phone to pay, then melissa started to shout at mesaying hey helloooo with very bad attitude. The only thing I said to heris "sry I don't hear you but you don't have to yell." And till now, Ihaven't figured out which word aggravated her. Then She took the scanneraway as I was trying to pay then told me to leave and never go back. Iwas trying to ask other employees who I can speak to. She thought I amleaving with the straw on my hand (I picked it up before everythinghappened), she said I am stealing the straw.Really?! call mestealing! And you say call the police to get me out of the store?! Ifelt so bad for what happened, especially nobody I can report her tobecause she is the manager. I am glad that other customers in store sawhow I was treated and told her "you need get fired". Then she switchedthe target and started to argue with them. I thank for this customer whotook this video and sent to me.I have filed the compliant withcustomer service. I hope the district manager will take this seriously.This is such a terrible experience.