I love the concept of this mug, and bought it as a christmas gift. However, when it arrived, the large box it was shipped within had no bubble wrap or foam to cushion the small box housing the mugs. One mug arrived with a broken handle. Because they aren't in stock, I won't be able to get the replacement until well after christmas. And even then, I am concerned that it may arrive broken, too.



The mug itself seems fine. The handles are hollow and clearly fragile, so keep that in mind. Also, the mug is bigger than expected. Maybe a little awkward to hold, but not a big deal.