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A grilled McChicken sandwich from the popular food chain.

(Associated Press)

A customer at a Massachusetts McDonald's was clearly not lovin' it earlier this month -- so much so that he considered it a crime.

A man called 911 from a McDonald's in Woburn to complain of customer service. He told police that he received a crispy chicken sandwich instead of the McChicken sandwich he ordered, Woburn Wicked Local reports. Additionally, the customer alleged he found a bone in the sandwich.

The call was made to police just before 3 a.m. on Wednesday, May 13. He was told by police to hold on to his receipt and speak to a manager at the restaurant the following morning.

Hours after the man's call, Woburn police reminded their followers on social media that 911 is for emergencies only. Questions or complaints should be made to the department's direct phone number.

While this customer was the only to call law enforcement on the establishment, many have complained about the franchise online.

Several reviewers on Yelp said they also received the wrong order from the Woburn location. One man wrote, "They have the distinction of being the worst fast food establishment I ever visited. For years they have never successfully completed and order correctly."

One woman, who gave the location a four-star review, wrote, "The food here scares me, but I love dollar coffee! The service is fast and the coffee is hot! You really can't beat a deal like this!"