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Robert Williams said it’s frustrating Canada Post is demanding changes after so many years of having mail delivered to their front door of their home in the Argyle neighbourhood without a problem.

“(Morrison) just said it was a health and safety issue that we have to rectify,” Williams said. “Neither one of us has a problem negotiating the stairs ourselves.”

Canada Post says Williams must either repair the front steps or move the mailbox that is currently a slot in the front door.

But Robert Williams said repairing the concrete steps would be too expensive. He said he contacted a company recently to get a quote to repair one of the steps that had lost part of its surface and was told it would cost $1,800.

To avoid a costly repair, Williams said he bought a rural mailbox that he put on one of the lower steps. That way, he said, the carrier could avoid “climbing” to the front door.

But the next day, Williams said the letter carrier disregarded the new mailbox and delivered mail to the front door again.

“I understand it’s a health and safety issue. . . . I complied with their height problem by installing a mailbox . . . and it’s not being used,” Williams said. “What more can I do?”

He said he sent an e-mail to Morrison about the new mailbox but did not receive a reply.

Williams said Morrison told him letters were sent to 35 residents of Seeley Drive flagging health and safety concerns.

He said one of his neighbours just had her front steps redone and did not have railings on them which also constitutes a safety hazard. She received a letter from Canada Post telling her the problem needed to be rectified by Aug. 23, Williams said.