This business has a pattern of complaints from consumers not able to reach this company by phone. When consumers email, they are told they are waiting on information from an approved Federal Firearms Licensed dealer. Many complaints say dealers already sent this information via fax or email and had proof of such.

BBB notified the business of our concerns and requested their cooperation in eliminating the pattern of consumer complaints

In response, the business provided the following statement:

We are very sorry you have had a negative experience with our company. We have worked diligently to rectify this unfortunate turn of events that was caused by an unscrupulous web developer who maliciously rerouted and deleted orders and emails. In addition, they took it upon themselves to post products that we do not carry. If your order was placed prior to 3/30/2018 it may have been affected.



We have made every effort to rectify your issue and have credited customer’s that were involved. If you placed an order before 3/30/2018 and have not received your order please email a copy of the receipt to our customer service team at sales@fwtguns.com.



Please be assured that we have updated our website content and moved the website to a new web hosting company. We appreciate your understanding of this unfortunate situation and look forward to doing business with you in the future.