Account recovery with a phone number

You forget your password



You lose access to your email account



You get a new smartphone or lose your mobile authenticator



Your account is compromised



Steam Mobile Authenticator through the Steam Mobile app

Confirm log ins to your Steam account



Confirm trades



Confirm Community Market listings



We've seen a lot of Steam users lose access to their Steam accounts. Most often it’s because an attacker has compromised a user's email account. That email account can then be used to change the password and email address on that user's Steam account, blocking access to their games and items.There are several methods attackers use that are hard to combat: malware in the guise of other programs like a ‘TeamSpeak update or missing audio codec’ or a ‘CS:GO weapon upgrader!’, malware disguised as images and screenshots, identifying users who reuse passwords on their Steam and email accounts, or via an exploit in their web browser or operating system.It's a complicated situation and even very sophisticated Steam users can fall victim. Any Steam user who has made a purchase or earned a trading card has value in their account and should use these new features to protect it and all the time invested.By associating a phone number with your Steam Account you can easily regain access if:Steam can send you a text message to get you back into your account.Using the Steam Mobile app on iOS or Android, you can:Using a second device (aka 2 factor authorization) makes it very difficult for an attacker to access your account, even if they obtain your password, without physical access to your mobile device.You can manage your Account Security and phone number anytime from your Account Details page