I'd like to still receive the item or just be credited as promised.

I'd like to still receive the item or just be credited as promised.

I'd like to still receive the item or just be credited as promised. …

I'd like to still receive the item or just be credited as promised. …

Purchased a product never received. Bought a one time monthly box. Back in October of 2019.It is now June of 2020 i have contacted customer service multiple times over the months.finally received a reply about getting credit.And have yet to be credited. My subscription I'd is: XXXXXXX

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I had ordered the Wizarding World 3-box crate. The second box went missing in transit in November 2019. Since then I have emailed the company SIX times to either get a replacement box or a refund. Each time they provide an excuse as to why they haven't sent a replacement yet promise a replacement will be sent shortly. Well, it's nearly a year later and still no box and no refund. Yet they keep creating new boxes to sell while ignoring issues with the old boxes. This company clearly does not care about its customers. They only want your money. Avoid them!!

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