FREQUENTLY ASKED QUESTIONS





Can I register for classes at any time? Yes, you may register at any time.

We do require that you “Save A Spot” to secure a place in class. We accept “Save A Spot” reservations each week until Wednesday at noon. See above for link. If you reserve a spot after the cut off on Wednesday, there is a possibility you will not be placed in a class until the following week. In order to ensure that all members receive quality instruction, we limit group lesson class sizes. Because of this, there may be times when some group class offerings are filled to capacity.

Again, if we do not have a class spot for you, you will be invited to skate as our guest on the practice ice the first week. We will adjust classes for the next week to accommodate you while maintaining our desired class ratios.

What happens if I register in the middle of a session? If you register in the middle of a session, we can prorate the fees.

Do you offer multiple family member discounts? Yes, we do offer multiple family discounts. We pride ourselves on trying to make the skating experience enjoyable and affordable for the whole family.

Do you offer classes for children with special needs? Please contact us to see if our program can accommodate your child's needs.

How long are the lessons? Each class is 30 minutes long and then the skater can practice for the remaining 90 minutes.

How old does my skater need to be to participate in group lessons? We start kids out skating at age 2 in the "My Tot & Me" class. Our age range for lessons is 2 to 92. Our philosophy is "You are never to old to learn something new".

What should I wear to group lessons? Ice rinks have winter weather year round so dress in layers of comfortable warm clothing. Don’t forget gloves or mittens. Hats and/or safety approved helmets are strongly encouraged. If your child is participating in the Hockey classes, we do require a hockey helmet and cage.

How do I know if classes are cancelled due to weather? Cancellations will be posted on our website's Home page. Additionally, you can call us at 574-288-3300 ext 202. If you are subscribed to receive our emails, you will receive notification. To join our email list, go to the Save A Spot link above.

Can I rent skates at the Ice Box Skating Rink? Yes, we have brand new figure skates and hockey skates available, and its FREE!

What size rental skate should I get? Rental skates should be the same size as your shoe or one size smaller.