After the merger with T-Mobile, it was announced by Sprint/T-Mobile that the company had decided to cease support for the 5G features of some of their latest phones, the OnePlus 7 Pro 5G, the Samsung Galaxy S10 5G, and the LG V50 ThinQ 5G

These devices will no longer be able to connect to 5G towers after a certain point, and for the time being they will only be able to utilize the existing 5G networks that have been put in place by Sprint, and no new expansion past what has already been installed.

These devices, which were charged at a premium due to their 5G connectivity features, marketed as being "future-proof"when sold by Sprint Representatives.

This was clearly not the case and customer who purchased these devices now feel they are being treated unfairly.

Many users of the affected phones already own their device in full, or are near the end of their payment agreements.

Sprints current and only offer is to sign up for a new lease of a Samsung Galaxy S20, with with a monthly discount for only 18 months of the payment period.

This simply is not acceptable, in many cases, an extremely high down payment would put many customers who cannot afford in the situation where they cannot utilize this offer.

In addition many users, like myself, specifically chose OnePlus or LG phones due to a dislike or distrust of Samsung products, or a feature set offered by another device that the Samsung lacks, the lack of offering the OnePlus 7T Pro 5G, 8 Pro, or LG V60 as full replacements, not discounted leases, is an insult to those of us who chose to support Sprints 5G efforts by purchasing one of their first 5G phones.

We are demanding that Sprint and T-Mobile reevaluate their decision and provide FULL, EVEN exchanges to equivalent devices, ESPECIALLY THE ONEPLUS AND LG PHONES, with the same storage capacity, etc. at no additional cost to the customer upfront or monthly.

Thank you for signing the petition and please share it to your friends and contact Sprints media team on Facebook to demand action be taken!