Estimated reading time: 5 min

Google now processes over 3.5 billion searches per day, every single day. No wonder 10 out of 10 businesses want only one thing: to appear on the first results page for keywords related to their industry. This kind of visibility is the promise of a tonne of organic traffic, new leads and sales.

In this case study, you’re going to see how we used SEO (Search Engine Optimisation) to push a client’s website from the second page of Google to the second position on the first page, for the desired keyword in the whole of New Zealand.

What’s the real benefit of being on the first page of a Google search?

Well, I’m glad you asked. According to data from the Moz blog, “71.33% of searches result in a page one organic click. Page two and three get only 5.59% of the clicks.”. That means if your website is not ranking on the first page, you lose almost 3/4 of the audience. Imagine you have the opportunity to pitch your business to 10 new clients and, as soon you enter the meeting room, 7 of them just stand up and leave, without you saying even a single word.

Very frustrating. 😞

Have a clear goal in mind

Our client, Baucher Consulting, a specialist tax advisor office in Auckland, wanted to increase the amount of relevant traffic on their website, consequently resulting in more queries for their services. We discussed this necessity and defined the solution to be, primarily, an improved effort on on-page SEO. After researching on the Google Keyword Tool for specific keywords pertinent to the client’s industry and services, we targeted the keyword “nz tax advisor”.

When you buy a desired product, sometimes going local is not a major concern, and ordering from overseas is commonly the case. But services, on the other hand, tend to be a lot more “geographically sensitive” for most of us. If I offered to buy you dinner tonight and asked you to choose a good restaurant, you would Google “best restaurants in [city you live in]“, right? You don’t go just “best restaurants”, because a suggestion in another country, let’s say, is not really helpful. I offered you a meal, not a plane ticket!

Mixing the prominent keyword tax advisor with some localisation as nz just covers the user’s natural behaviour when researching for professional services nearby. Besides, it also gave us a nice long tail keyword to work with.

What we did to improve the client’s website SEO, step by step

After a brief Google search, we discovered the client’s website was ranking in the 12th position for the targeted keyword. It’s not a bad position if you think about raw numbers. However, apart from all sponsored results, a standard Google search shows you only 10 organic results (unless you change this in the options panel). This result was leaving our client on the second page, the internet equivalent of a wasteland. Luckily we’ve been working with this client for quite a while now, so just some fine tuning was needed on the website.

First, we included the long tail keyword as the “title tag” on the homepage, where we could previously see only “Baucher Consulting Limited”.

In other words, “title tag” is what shows on that big blue link beside the name of your website on a search result. It is, in fact, blatantly obvious as a major part of the decision-making process for a person to click on your result or not. Also, we included the keywords in the meta description (the text below the website address on the image), while explaining the services more deeply.

However, working with a single keyword all over your website is not recommended as it can be interpreted as keyword stuffing. In Google’s own words, keyword stuffing can be defined as “repeating the same words or phrases so often that it sounds unnatural”. In the past, this practice was all the rage and several websites used this brute force technique to break through to the top positions. Google’s algorithm learned from it and is heavily penalising websites that still do that owing to the fact that it “results in a negative user experience”.

Having that in mind, we diversify the content all around the website using similar expressions to the “nz tax advisor” search query with the help of Google itself. And how do we know other keywords that are related to our search in the great oracle’s brain? Easy. Google spills the beans right in front of our eyes, just at the bottom of every search:

Noticed how we used the word “specialist” in that meta description I showed before? It came from these insightful suggestions. Also, “personal tax advice” is an amazing keyword to target in our current website copy.

The result of our changes

After only two weeks, we performed the same search on Google for “nz tax advisor” and got this result:

A lot more SEO optimising to come

SEO can never be seen as an isolated project but a perpetual work in progress. The competition for the first places in search results is fierce. That’s why we still have more cards up our sleeve and a few optimisations aligned to Baucher’s website are still coming. Now that our client’s website made the jump from the 12th to the 2nd position on the Google search, there’s only one way we can go: straight to the top.