LiveAgent

Chat transcript

Hi xxx,

We are sending you the chat transcript you requested.

Chat transcript from 01/30/2016

Fitch (16:49:14): How can I help you?

Fitch (16:49:21): Hi I'm support agent fitch how may I help you?

xxx (16:49:30): i transfered 15mbtc... 2 confirmations. when can i use it to test betcoin?

Fitch (16:52:04): Hi there, may I have your username please?

xxx (16:52:41): xxx

Fitch (16:53:45): Thanks, let me just check your account, one moment please

Fitch (16:59:23): thanks for waiting, I'm currently in correspondence with level 2 support. I requested to have your deposit checked. Please bear with us while I wait for their update. Thanks

Fitch (17:04:46): May I have your deposit link/betcoin address please?

xxx (17:05:15): 1xxx

Fitch (17:05:41): Thank you

Fitch (17:10:46): Hello, lev 2 support was able to pull up your deposit transaction. Since your fee is below 0.0001, you need to wait for 6 confirmations inorder to see your deposit in your account

xxx (17:12:03): ah okay. betcoin quoted 1 confirmation, and i honestly don't see what my fee is of betcoins business... but well, i'll wait

Fitch (17:12:20): here let me send you the link of your deposit

Fitch (17:12:31): https://blockchain.info/tx/xxx

Fitch (17:13:05): you'll see there that since your deposit is in MBTC the fee is just 0.00005252 BTC

Fitch (17:13:47): which is below 0.0001, that's why it needs 6 confirmations

xxx (17:13:47): yes, i see that. but how is that relevant?

xxx (17:14:21): anyway, i'll wait for another few confirmations... thanks for your support