In July 2013, a significant number of cases have been reported of white blotches appearing on the skin from consumers who have been using products contain Rhododenol, an active brightening ingredient developed by Kanebo Cosmetics.

Customers who have purchased any the products listed below are requested to immediately stop using the products. In many of the reported cases, the symptoms disappeared or started to improve as soon as the consumer stopped using the affected product.

If a user of any of the affected products experiences similar reactions, she or he should contact a dermatologist as soon as possible.