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Amazing customer service has the power to transform a rubbish situation in to one which is no longer hopeless.

Take wanting to garnish your meal with a splodge of ketchup for example.

While it shouldn't be used willy-nilly with any old dish, ketchup can elevate a plate of chips into some special.

So imagine the disappointment of David Collinson, from Teignmouth, Devon when he went to his condiments cupboard, and was met with the mess below.

Not only had the supposedly unopened bottle burst, but it had taken other sauces with it too.

So he decided to seek answers from the supermarket.

Not only did he point out what had happened, but he also staged what sounds suspiciously like a funeral for it.

All the big names were there too - HP Sauce, Walker's crisps, Robinson's squash - you name it.

Of course, Morrisons could have just ignored the tweet.

Or have given a stock response to David.

But the sadness of the situation was not lost on them, and when Morrisons' official Twitter account got back to David, they had a brilliantly tongue-in-cheek response.

The customer service representative very sweetly asked him for some details, but it was sadly too late.

Because the ketchup had already been buried.

You've got to hand it to David, he does everything by the book.

Along with an image of a small grave in his garden, complete with cross and epitaph, David wrote: "So you want me to dig him up?"

Although a different - but no less sympathetic - lady replied to David, with no visible response from him, it looks like this is where Tommy K and David's story ends.