Insurance regulator Irda has penalised the insurer on charges including, delay in payment of claims, non-adherence to product specifications, among others.



The Insurance Regulatory and Development Authority (Irda) slapped a penalty of Rs 31 lakh on Canara HSBC Oriental Bank of Commerce (OBC) Life Insurance Company and Rs 5 lakh on Anand Rathi Insurance Brokers for violating regulatory norms.

Irda has penalised Canara HSBC OBC Life Insurance Company on charges including, delay in payment of claims, non-adherence to product specifications and violating licensing of corporate agents norms.

"...Under the respective charges, the penalty of Rs 31 lakh shall be remitted within a period of 15 days from the date of receipt of this order by the Life Insurer," the regulatory body said in an order to the insurance company.

The insurer has accepted the delay in dispatch of policy documents arising out of internal processing/system related issues, Irda said.

"Insurer is warned on the inadequacies observed in the internal processes/systems/controls and is directed to strengthen internal processes to ensure compliance with the mandate," the insurance regulator added.

Irda also advised the insurance firm to strengthen its internal controls to ensure strict compliance with investment regulations.

In the case of Anand Rathi Insurance Brokers, the insurance sector watchdog has directed the company to stop transfer of funds between the brokerage and its parent company Anand Rathi Financial Services.

"... the penalty amount of Rs 5 lakh shall be paid through Demand Draft drawn in favour of Insurance Regulatory and Development Authority," it said.

Further, the regulator directed Anand Rathi Insurance Brokers to ensure strict compliance of the regulations.