Save your money and your time! I bought this in December 2016, by February the plastic on the back of the watch (heart rate monitor part) was cracked and started to cut my wrist. This after light-normal wear of the watch. I finally got around to contacting the company about the issue. Luckily the watch was still in the warranty time frame and I was able to start the LONG process of getting them to fix the issue. First you have to talk to them about the issue and then they send you an email that you have to reply to with 6 pictures of the watch (no more no less). Then after you do that you have to call back 2 hours later. The first guy told me he could not open my attachments and I had to resend them. Resent the same email but the 2 hours timeframe to wait put me past their hours of operation. Called back the next day the next rep open them just fine and told me I would get another email with a UPS label attached so I can SEND BACK the watch. A day later the 2 day label came and I sent it back (March 29th). April 5th I got an email advising me they just got the watch and they are reviewing it to see what is the next steps they can take, repair or replace. After two phone calls the first waiting on hold for over 15 minutes and having to hang up and today April 18th after waiting 30 minutes on hold I speak to someone who tells me "they have it but that's all the updates we see". When I started this process I was advised it would take 7-10 business days to repair or replace and have the watch returned to me. Today I was told "oh no it is 7-12 business days and it is still in that time frame". And I can only assume if I call back tomorrow that time frame will only grow by a day. This is a new brand but the repair/replace process is stuck in the 60's. I am very sure they know the plastic cracking is a problem it happen to soon after getting the watch for that issue not to be known in the "test phase". I was also told they do not give refunds, so you just have to wait until who knows when to get the crap watch back. WASTE OF TIME AND MONEY. It's 99 dollars for a reason. While you have the watch it will work, step count is a little high to start but evens out after a few weeks or maybe it was one of the 199 updates it had in a two month time frame that fixed that. Get a different brand. This one is too new to be taken serious as of yet.