It's a great phone! I knew it's a Simple Mobile phone but I didn't mind switching from Cricket due to the low price. The price dropped by $10 while I was still within the return period. I requested a price adjustment and Best Buy issued it with no problems. I'm giving it 4 stars instead of 5 because the phone came with a tiny nick on top on the rose gold part right out of the box. But I don't really mind because I didn't have to pay $399 for it. Battery isn't the best. However, it can last me 10-12 hours with normal use. It came with iOS 10.2. I had battery problems with my previous iPhone 6s Plus after updating to iOS 10 so I'm not surprise this SE may experience the same issue. One thing I love about this phone is that it's as fast as the 6s.