Charter Internet Down: Weekend Server DNS Outage Can be Fixed Via Google; Charter Communications Gets Criticism via Twitter, Facebook

Charter Communications’ Internet service was out for many customers across the United States on Saturday.

The company has not yet issued a statement on why it’s out.

There was no statement on its website. The Charter Twitter account didn’t have any updates, and its Facebook page was also silent.

Thousands of people took to Twitter to complain.

“When you have Charter your Internet is nonexistent… When your Internet is nonexistent you get bored… When you get bored you drink,” one person wrote.

Added another: “Chartercom you are ruining my Saturday night, no internet means no binge watching @netflix.”

Many users they couldn’t get through to Charter’s customer service. Some said they’ve been on hold for as long as an hour.

The website DownDetector, which monitors Internet service, said that reports of Charter Internet going down started flooding in at around 5 p.m. ET.

Some users said that Charter’s DNS servers are down, and it can be fixed by using Google Public DNS.

AP update for situation in Ferguson:

Protesters, police march peacefully in Ferguson

FERGUSON, Mo. (AP) — A diverse group of protesters, many of them children, marched peacefully Saturday as calm prevailed for a fourth straight day in the St. Louis suburb where an unarmed black 18-year-old was shot by a white police officer, setting off more than a week of unrest.