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On Sunday “Chicago Fire” actor Jesse Spencer was touring the Illinois State Capitol with his visiting parents from Australia when they were in a group of 30 people who became stuck on the building’s elevator.

According to the Chicago Sun-Times, with almost non-existent cell phone coverage, the only communications was the phone in the elevator to the State Capitol operator who insisted on not calling the fire department and leaving the problem to building maintenance. Spencer said some people were mad and others were getting a bit panicky and claustrophobic.

Lori Rackl, Chicago Sun-Times: