Okay, I just noticed today with this game, Doom and Fallout 3 and New Vegas. I have it on my hard drive, it is in my library, but it says I have to purchase it. If I hit purchase it goes directly to the store page where is says PLAY NOW. I hit PLAY NOW and it starts to load then . . .nothing. I go back to my Library and the same thing happens. STEAM Support doesn't appear to help me. It's all automated. Still looking through online message boards. Any help with this one? I only have one account....