The Infinite Brief

The issue lies in Zoom’s “Company Directory” setting, which automatically adds other people to a user’s lists of contacts if they signed up with an email address that shares the same domain.

Multiple Zoom users say they signed up with personal email addresses, and Zoom pooled them together with thousands of other people as if they all worked for the same company, exposing their personal information to one another.

“If you subscribe to Zoom with a non-standard provider (I mean, not Gmail or Hotmail or Yahoo etc), then you get insight to ALL subscribed users of that provider: their full names, their mail addresses, their profile picture (if they have any) and their status. And you can video call them,” one user described.