At CiGen, we’ve advocated numerous times that one of the most important benefits of RPA is relieving employees of cumbersome, repetitive tasks. Robotic process automation also helps make the switch from process focus to customer focus, it improves accuracy and quality, process speed and timeliness, and allows the workforce to shift to higher value tasks.

Rather than fulfilling stereotypes as job-eliminators, software robots are increasingly becoming reliable and appreciated coworkers for employees globally. To this end, UiPath has recently commissioned a study through Forrester Consulting to investigate the impact of RPA on employee engagement and experience. Forrester conducted eight interviews and gathered data from a survey of 100 decision-makers from core business lines.