18:19 21 Oct 19

I have been renting vehicles in St. Maarten for the past 22 years. This year I rented fro Next Level. It was the ... worst decision regarding car rental I ever made. We had to wait 30 minutes for someone to show up. He had no sign so we could recognize him. Luckily another drive knew him and pointed him out. There were 4 of us with luggage, so we had to leave 2 of them and our luggage at the airport wile we made a 15 drive to the French side. We were given a vehicle 1 class below what we paid for, but we were told there were no other vehicles available. The manager was nowhere to be found. We left a message for Stephanie, the manager, but never heard from her until we left 3 weeks later. We also rented another vehicle for 2 weeks for our children. This time picked them up, but when we got to the office it was closed. The same lack service occurred when we went to return both cars. The office was closed and we had to make our own arrangements to get back to the airport. No one from Next Level ever contacted us. Avoid aggravation, save money and enjoy your vacation. NEVER DO BUSINESS WITH NEXT LEVEL. read more