Common Questions & Answers

Q: How is the product shipped?

We take great care to package the map so that it does not get damaged along the way. Plastic wrapping, styrofoam corners and thick boxing are standard.

If there are any issues, contact us and we will ship a replacement or refund your money.

Q: What is the map made of?

There are three layers of cut wood (3mm depth each) representing the streets, land and water. These layers are then bound together permanently.

Q: Can the map be hung?

Yes, the map is light enough to be easily hung and the frame is equipped to do as such with hooks in the back.

Q: Will the product be exactly as shown?

Because this is art, and each piece is made custom - you can expect small variations. For the most part though, it should look exactly like what has been pictured above.

Q: Where do you ship from?

All orders ship from Toronto, Canada via FedEx ground for US/Canadian orders, and FedEx International Express shipping for all other nations. There are no duty payments - guaranteed.

Q: I have an unanswered question - how can I contact you?

We reply the same day. Just email us at sales@streetcarvings.com. Cheers!