Salesforce Advanced Administrator Quiz Time limit: 0 Quiz-summary 0 of 23 questions completed Questions: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Information Click ‘Start quiz’ below to begin. When a checkbox is displayed, more than 1 answer is required. Good luck! You have already completed the quiz before. Hence you can not start it again. Quiz is loading... You must sign in or sign up to start the quiz. You have to finish following quiz, to start this quiz: Results 0 of 23 questions answered correctly Your time: Time has elapsed You have reached 0 of 0 points, (0) Categories Not categorized 0% 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Answered Review Question 1 of 23 1 . Question SFB Consulting have set their Sales users profiles to read only on cases. But they have recently created a sharing rule that grants all sales users write access. What is true about the sales users level of access? They can edit cases

They cannot edit cases

They can only edit cases if they are the owner of the case

They can only edit cases if they are the owner of the account Correct

Incorrect

Question 2 of 23 2 . Question How can Accounts be added to Territories? Account Assignment Rules

Role Hierarchy Assignment

Manual Assignment

Territory Assignment Queue Correct

Incorrect

Question 3 of 23 3 . Question A custom object called Deliveries is created with a Master-detail relationship to Opportunities. Which report type is created? Opportunities with Deliveries

Deliveries with Opportunities

Opportunities and Deliveries

None. A custom report type will need to be created manually. Correct

Incorrect

Question 4 of 23 4 . Question What can Delegated Administrators NOT do? Login as a specific user

Manage custom objects

Create users

Create profiles Correct

Incorrect

Question 5 of 23 5 . Question What is NOT a feature of Custom Report Types? Add fields to the report type via lookups

Remove, reorder and rename fields

Add default filters

Select which fields appear as columns by default Correct

Incorrect

Question 6 of 23 6 . Question How do you create an Exception Report? Create a custom report type with a "without" filter

Create a cross filter on the report builder

Use an Exception report type

Create a cross filter on the custom report type Correct

Incorrect

Question 7 of 23 7 . Question What Publisher Action cannot be Global? Create

Log a Call

Update

Custom Correct

Incorrect

Question 8 of 23 8 . Question Which feature should NOT be used if SFB Industries to validate data being entered via an API? Validation Rules

Checking the "Required" box when creating a field.

Marking "Required" via the page layout edit page. Correct

Incorrect

Question 9 of 23 9 . Question What permissions do you need to merge Leads? Merge Leads

Edit and Delete on Leads

Create and Delete on Leads

Merge Leads & Edit, Delete on Leads Correct

Incorrect

Question 10 of 23 10 . Question How should a Workflow issue be properly monitored and Debugged? Check the standard Debug Logs

Add a new monitored user and check the Debug Logs

Check the standard Workflow logs

Check the Time Based Workflow Log Correct

Incorrect

Question 11 of 23 11 . Question What is NOT a feature of Content Delivery? View Microsoft Powerpoint and Word files in a browser

View how often the content has been viewed or downloaded

Setting an expiry time on when the content is available till

Add comments to the document Correct

Incorrect

Question 12 of 23 12 . Question Can Google Docs can be added to Salesforce CRM Content? True

False Correct

Incorrect

Question 13 of 23 13 . Question What is an Article Type? An Article Type defines the structure and format of an article.

An Article Type defines the access and security of an article.

An Article Type defines which channel can access the article. Internal, Partner, Customer etc.

Each Article created will have a corresponding Article Type that controls its content. Correct

Incorrect

Question 14 of 23 14 . Question What are the three types of visibility with Data Categories? All Categories

None

Custom

Internal

External Correct

Incorrect

Question 15 of 23 15 . Question Which feature is required to use Territory Management? Customizable Forecasting

Multiple Currencies

Advanced Currency Management

Collaborative Forecasting Correct

Incorrect

Question 16 of 23 16 . Question Which text formula is correct to assign a value based on a custom lead field? CASE( Lead_Score__c , 10, "Cold", 20, "Warm", 30, "Hot", "Null")

CASE( Lead_Score__c , "10", Cold, "20", Warm, " 30", Hot, Null)

CASE( Lead_Score__c , 10, Cold, 20, Warm, 30, Hot)

CASE( Lead_Score__c , 10, "Cold", 20, "Warm", 30, "Hot") Correct

Incorrect

Question 17 of 23 17 . Question Roll-up Summary Fields work with Opportunity Line Items to Opportunities? True

False Correct

Incorrect

Question 18 of 23 18 . Question A Sales Manager does not have edit access on accounts. However, a user below them in the role hierarchy does have edit access. Do they inherit this access? True

False Correct

Incorrect

Question 19 of 23 19 . Question Territory Management can set access to which objects? Accounts only

Accounts, Contacts, Cases & Opportunities

Accounts, Contacts & Opportunities

Accounts, Contacts, Cases, Opportunities & Custom Objects Correct

Incorrect

Question 20 of 23 20 . Question When setting up a Workflow rule with a field update, you realise that some users may not have access to the field in question due to Field Level Security. What will happen if a user who cannot see this field triggers the Workflow rule? The field will not update

An error will appear when the record is saved

The field will update as normal

The Administrator will have to approve the update Correct

Incorrect

Question 21 of 23 21 . Question SFB Industries are onboarding a large amount of users onto their Salesforce Org over the coming months. They would like their Sales Managers to set up new users and edit them when appropriate, to take the pressure off the Administrators. How can you best enable them to do this? Assign the Sales Managers the System Administrator default profile

Create a permission set and assign it to the Sales Managers users

Add relevant permissions to the Sales Managers profile

Use the Delegated Administrator feature Correct

Incorrect

Question 22 of 23 22 . Question Some users across the business in various departments need the ability to export reports with the relevant permission. Which feature will best grant access to these users? Create a new profile with the Export Reports permission

Create a permission set with the Export Reports permission and assign it to the relevant users

Use Delegated Administration and assign it to the relevant users

Enable the Export Reports permission on their existing profiles Correct

Incorrect

Question 23 of 23 23 . Question SFB Industries needs to use two Custom Objects, Shipments & Shipment items. Every time a Shipment item is marked as packed, it needs to trigger a field update on the master shipment record. What kind of relationship and feature needs to be present for this to work? Lookup-relationship with a roll-up summary field

Master-detail relationship with a roll-up summary field

Master-detail relationship with a cross object field update

Lookup-relationship with a cross object field update Correct

Incorrect

