YouTube on Monday admitted that its family-friendly restricted mode had wrongly labeled some videos on its site. The company apologized and promised to fix the error after users complained that the site was filtering some videos about lesbian, gay, bisexual and transgender issues.

“The bottom line is that this feature isn’t working the way it should,” Johanna Wright, vice president for product management, said in a blog post Monday evening. “We’re sorry and we’re going to fix it.”

YouTube was pressed over the weekend by some of its biggest stars to address the issue, and the statement on Monday evening appeared to go further to address some of the complaints than a pair of previous statements, released on Sunday and Monday afternoon.