Frequently Asked Questions

How do I get started?

You can get started in three simple steps. First, create an account and sign-up as a client on Experfy. Second, clearly define your project or the kind of skills you desire in the individual or company that you would like to hire. Third, post your job and our platform will solicit bids on your behalf from our vetted community of experts and vendors.

Writing a clear description of your requirements is the most important component of the hiring process. Break your project deliverables into several milestones with realistic delivery dates. Outline your goals, deliverables, the skills you are looking for, and your desired deadline. If you are unsure of what you need or need help in drafting a description, feel free to open a support ticket from the Support tab on the right.

Once you post your requirements, they are confidential. Only approved vendors on Experfy platform are able to see them and provide their proposals in response.

You can revisit the five steps above to better understand the overall process.

How do I kick-off a project?

A kick-off meeting allows you to orient your solutions provider, while setting ground rules and expectations. Introduce yourself and your team. Take some time to get to know each other by talking about the job, your business, and your background. Go over what you expect from your provider, and what they can expect from you. This can include timing, delivery methods, priorities, and anything else important for the success of the project. Agree upon a communications plan. Decide how and how often you should touch base, what hours of each day you will both be available to chat, and what you would like from them in terms of a work progress report. We recommend an end-of-day report detailing what was accomplished and what will be done the following day.

What’s the best way to communicate with my provider?

Experfy Project Room provides the easiest way to communicate when sending messages and files. Instant message and video chat can also complement your written communications. It is a good idea to do frequent videoconferences with your provider to ensure that your project is going according to your expectations.