The information in this guide was submitted directly by interested vendors through a request

for information (RFI) that was issued internationally by the National Forum and HEAnet through

eTenders, the Irish Government’s tendering platform (Reference number: HEAnet_DESSI_

LearningAnalytics18). RFIs are standard business processes, through which suppliers and vendors

are asked to provide information on their products’ capabilities.

Individual vendors were not targeted. Rather, a general request was extended through eTenders,

inviting responses from self-selecting vendors that met a range of criteria, most notably that they

had already worked with HEIs in Europe to provide platforms that enabled analysis of data relating

to student engagement and success.

Vendors were asked to respond to a standardised set of questions relating to:

— User functionality

— Service agreements

— Cost

— Infrastructural and technical specification

— Compatibility with platforms currently in use in Irish HEIs

In total, nine responses were received, all of which are included in this guide. The responses have

not been altered or edited and are presented in the exact format in which they were submitted

directly by the vendors themselves.