A mother says it took too long for an ambulance to respond when her son got hurt at a youth football game.

Jalil Wade was injured at the Dr. Richard Shower Recreation Center. Wade said it happened at his youth football game on Tuesday night, and someone at the game called 911.

"The quarterback came beside me and ducked his head and then went back up under my chin, and then my head snapped back," he said.

HEMSI said it took 17 minutes from when they received the call until they reached Wade on the field.

"There was nothing I could. I was at a point where I was vulnerable, and I couldn't help my child who was laid out on the field," said Wade.

Spokesman Don Webster said they got four other calls at the same time, and all 21 ambulances were busy with other calls. However, he told me an average response time is about 9 minutes.

"I was on the ground and I couldn't get up. I didn't know if I was okay or what was wrong," Wade said.

"It kind of upset me, because why are they not here? Why is no one able to get him off this ground? Why is no one able to get him assistance?" said Sheree Simms, Wade's mother.

Webster said if Wade had symptoms like seizures or vomiting, then the call might have been higher on the priority list or the fire department could have responded.

Wade was taken to the hospital, and his mom said he has whiplash and that they're watching him closely.

WAAY 31 reached out to the City of Huntsville Thursday, and they said there's no requirement for leagues to have medics on standby for youth games. HEMSI said anyone can hire an ambulance to come sit at a sporting event, but it comes at a cost.