I've seen many companies attempt to use AI/ML as a business model. Personally speaking, I left my own job earlier this year due in part to deep disagreements about how my previous company was utilizing and marketing itself as AI-based, even changing its name to include "AI". But when I left fintech to work in the healthcare industry (totally different role), people started coming to me to pitch their products/solutions. I started getting pitched AI products (harness the power of AI & predictive analytics!), and the use of buzzwords was pretty outrageous. I started wondering...do these companies have any real customers? Who are buying these products, and are they seeing a sufficient-enough ROI to justify these purchases?