Gorzul said: To be exact they said "I'm very sorry to hear that! It sounds like your account may have been accessed without your permission.", but yeah I guess that's what it means Click to expand...

I actually encountered some suspicious activity related to a HB key about a week and a half ago.We used HB to distribute keys for our game to Kickstarter backers, and while most people have claimed their HB key by now, there was one person that contacted me about a week and a half ago telling me that their key was showing as already redeemed. Sure enough, I checked the status of their key, and it had already been claimed by a very suspicious looking email address. I don't really care about protecting the integrity of this thief's email address, so I'll just post exactly what it was: hum.bundle.zun@yandex.ru There's two pretty obvious things that jump out at you when you look at that email address. One is the domain, yandex.ru, the Russian equivalent of Google or Yahoo with email addresses that are equally easy to obtain and abuse. The other is that the name actually references Humble Bundle which suggests to me that it may be one of possibly many accounts created specifically for this task of trying to steal gift keys. Thankfully it was easy for me resolve this issue for this one backer, but if the person or persons responsible for stealing it are having wider success it could be a much more substantial problem for both developers/publishers and consumers, especially with respect to Steam keys and the like that can't easily be reclaimed if they've already been sold off and redeemed.I've attempted to report this activity to HB, but I'm honestly not quite sure what the proper avenue for it is. The support person that replied to me seemed confused by what I was telling them and not interested in investigating it.Don't read too much into that. It's clearly a scripted response for everyone with a support request like this. Those are thesame words used in the initial email reply that I received, and I wasn't even talking about my own account.