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Amazon.com Posted 4 months ago





Come and join the team of people who, when Alexa does something amazing, get to say “I was part of that”.



The Alexa Data Services (ADS) organization provides data creation, curation, and analytics services to help develop, test, and train the Alexa AI. We work closely with internal customers like Machine Learning Science modelling teams, providing the critical data they need to improve Alexa’s Automatic Speech Recognition and Natural Language Understanding models, and domain features.



Job Mission



Looking for speakers who are fluent in written and spoken Hindi and Tamil, we are hiring Data Associates in our innovative data team to work on transcriptions of audio files for Automatic Speech Recognition, semantic annotation for Natural Language Understanding, and dialogue evaluation for improving overall user interaction with Alexa on hundreds of products.



Your understanding of cultural context, and regional accents and dialects will assist you as you focus on speech and language data, primarily in the areas of transcription, text annotation, and general data analysis to meet the internal customers’ requests.



Driven by your passion for data, and enthusiasm for the future of our virtual assistant, you will proactively solve issues efficiently and with accuracy. Your concentration and high attention to detail, along with ownership of projects and process improvements, will help you deliver the high-quality work needed to improve Alexa’s understanding. You prioritise strict compliance with regulatory requirements.



In this role, you’re comfortable with change. You keep up with what’s happening in the world to understand the end user’s expectations of Alexa’s knowledge. You also quickly adapt to changes in your daily work in response to internal customers’ requests.



As a Data Associate, you must be capable of:



· Maintaining strict confidentiality and following all applicable Amazon policies for securing confidential information



· Transcribing and annotating high priority deliverables



· Translating established guidelines into daily work practices and processing data in order of priority



· Delivering high quality while meeting deadlines



· Getting the job done and working autonomously with minimum direction



· Contributing to process improvements to reduce handling time and improve output

Basic Qualifications

· Native-level proficiency in Hindi or Tamil, with both verbal and written skills

· Business English skills both verbal and written

· Willing to work with audio content (wearing headsets) for a large portion of the day

· Experience with business software

· Capable of working in strict compliance with internal guidelines

· Excellent communication and organisational skills, detailed-oriented, highly collaborative

· Comfortable working in an ever-changing, highly collaborative and dynamic work environment

· Willingness to support several projects at one time and to accept re-prioritisation as necessary

· Continuous efforts to deliver the high quality data such as self-analysis

Preferred Qualifications · Experience working with speech or language data, including experience with annotation and other forms of data markup

· Practical knowledge of data processing needs and trade-offs



Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

