Booked a room via Expedia for the wrong evening by mistake. Attempted to contact the hotel via phone to cancel multiple times, no one ever picked up. Expedia attempted to contact via email and phone, never received a response. The evening I had booked (and could not make), the owner calls me to find out where I am. When I explained that I and Expedia had attempted to contact him about a cancelation, he got belligerent with me. I can only imagine how hard it must be to run a hotel in these times. Cursing at potential customers doesn't seem like an effective way to run a hotel business.