



i posted this as a question so that the Microsoft techs can have some visibility of this issue





Frankly, I am lividand disappointed at the quality in this product. at first I assumed it was a firmware issue and/or a hardware issue but after performing all of the steps the tech support people have instructedand having been instructed to go the store and exchange for new hardware, I get the same issue.



so this leads me to believe it may just be the quality of the cameras microsoftshipped out on all of the devices







now these were releasednot too long ago and maybe there is a firmware fix out there but until then I am going to share the photos I am able to capture with everyone here

now I am a student and I bought the pro 3 to be able to take a picture of a document or whiteboard and be able to write on it in onenote. the picture above is of a small target, a barcode, but even taking pictures of a full sized paper with standard size text, it is still almost illegible!

to compare the photos with another device I brought out another moble device: my ipod. the quality of the camera on the device I use to listen to music should surely be about the same quality of camera in the $1600 ten times the size of an ipod device I just bought right? NOT EVEN CLOSE

the first super clear picture is not from the pro 3 but from my ipod WHICH ALSO has a 5 MP camera. as you can see you can easily define everything in t he picture not only to include the sticker underneath the barcode , but the number in that 2D barcode as well. very good job!

the next horrible picture is the BEST PICTURE I could get from the rear camera on the Surface Pro 3. as you can see this is horrible, you can see it’s a bar code, you cannot tell those are numbers underneath. you could guess but you wouldn’t be able to identify any single number

the last picture is the BEST PICTURE I could get from the front camera, which is strangely odd since it is markedly better than the rear camera, although still severely sub-par. you can at least identify some numbers and see that there is a sticker underneath the barcode.

So there you have it. this is the horrible picture quality we can expect from the surface pro 3's cameras and how it compares to equivalent-megapixel MP3 players