Excited to use your Amazon Alexa Device, but getting the error code 7:3:0:0:1 while connecting to the network? Need to fix this error as soon as possible to use your Alexa Device? Tried everything like restarting your device and reconnecting to Wi-Fi or router but still not able to sort out the issue?



Really disappointing, but no worries you are at the right track. This guide will help you with the detailed description of this error, how it triggers, and what are the basic troubleshooting steps to get rid of this error.

First, talk about basically what does this code indicates?

Alexa Error Code 7:3:0:0:1 is the error related to the Wi-Fi or router. We can also say that this error occurs when you try to connect your Alexa or Echo with the network to access the internet. You have been trying to restart your router, reset your Amazon Echo or some other steps but still not successful. No need to worry. Here is a step by step guide all about the error code 7:3:0:0:1.

Why Error 7:3:0:0:1 occurs?

Some of the causes are triggered due to which this error occurs. Just have a look at those reasons:

When your Wi-Fi router is not compatible with your Amazon Alexa Devices.

Sometimes when Router configurations or settings are not up to the mark.

Multiple networks on the single Router are registered with the same name (SSID).

It also depends upon the network extenders i.e they have different frequencies according to the location.

Network congestion is also another and the common reason found behind this error.

Apart from these, might be there any fault with your device only.

Basic Checks to be done before Troubleshooting

Before proceeding with the troubleshooting steps, every problem has some basic checks to get resolved. First, we should go with the ideal checks that should be done to make Your Alexa Device work.

Be ensure with the position of the Alexa Echo. Ideal position for Alexa is it should be 8 inches above the ground and same away from the wall too.

Secondly, it should be ideally minimum distance from the router or modem should be 8 feet not more than that but can be less than that.

Avoid placing any of the items between modem and router to get a better network.

Also, be ensured that you are not using any of the proxy networks or VPN networks.

If you have changed your wifi password, then it must be stored in your Alexa app else it will try connecting with the old password.

Last but not least, Alexa devices are not compatible with dual-band frequency routers/modem ranging 2.4GHz to 5.0GHz.

Detailed Steps to troubleshoot Echo Error 7:3:0:0:1

Apart from basic troubleshooting, if still not able to fix the error, then we need to go for advanced settings. Just follow the procedure step by step to use the device smoothly

Install the applications and the divers that meet the compatible criteria for your Alexa Device.

Then go for the Router configurations. Make the corrections wherever required. Be ensuring that different SSID names are assigned to different networks not the same.

Then coming on the dual-band frequencies, you need to change or configure the frequencies of your routers as per the compatibility of the Alexa Echo Devices.

If you are using the mobile device for setting up Alexa, you need to cross check your “Smart Network Switch”, it should be disabled to connect o the network.

If you tried restarting your Router configurations, then be sure that the password in both networks should be reset and connections should be established with a new password.

Rather than these all troubleshooting steps, if still, you are facing any of the error related to the router configuration or any of Alexa related Issues, then our team of expert technicians is here to solve every problem instantly at just one go.

Reach us at AlexaHelpline available 24/7

Address: 6374, Suite #01 North Beach St, Haltom City, TX 76137

US Toll Free : +1 855 869 7373

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