UPDATE - We recently traded in that first RV and upgraded, naturally we returned to Bucars & Dave Reid! They made us feel like returning family. Dave listened to what we wanted, what we didn't like anymore about our original RV helped us make a confident choice in upgrades. He worked hard for us on valuing our trade in & left us in fabulous hands with Linda to do the financing. JC & his parts team have been incredibly helpful as we worked through what else we needed to upgrade and what we should consider with the new RV. Our Red Carpet walk through was done by Dale, who did our first and remembered us! He took the time to point out the significant differences between this new one and our old and gave us a few new pointers. I emailed back and forth with Paul, also on the finance team, between the RV show paperwork and our signing day, he was very prompt in his responses and super helpful as well. The entire Bucars team just makes you feel so welcome - when we brought in our "old" trailer for the trade, it seemed like everyone on staff went out of their way to congratulate us on the upgrade. In the years we have owned our first RV, the Service Department at Bucars has always been tremendous, not that we ran into much trouble, but always good to have folks that will answer questions and understand that when something does go wrong, it's in the middle of camping season and you want to be back up and running immediately! I would give Bucars more than 5 stars if I could! _____________________________________________________________________After spending the last few years talking about retiring our tent and getting an RV, we made the decision this year to finally pull the trigger. A huge part of that decision was meeting Dave Reid at the Bucars booth at the RV show - despite the chaos around us he took the time to show us some units we would never have considered were in our price range and really made us excited to start the process of seriously looking for an RV. We made an appointment for the following weekend to start the process.I was extremely nervous going in, it's a big decision & purchase and we were so excited, it was a lot of pressure to pick the right one and go through the process. We arrived about 15 minutes early to Bucars and as we wandered the show room, we were greeted by 5 different staff, offering assistance and a coffee or water - everyone was so friendly! Dave Reid was fantastic - he was patient, answered all our questions, there was zero pressure, and he offered some excellent tips and things to consider. We opted to purchase an RV we had unexpectedly fallen in love with at the RV Show and Dave introduced us to Linda so we could begin the financing portion. This part made me feel extra stressed, but Linda instantly calmed my nerves - she was unbelievably friendly and helpful. She explained the process, joked with us to help ease my nerves and thoroughly explained the process we were going through. She understood we had a limit with our payment budget and worked very hard to make it all happen. Yesterday we returned to do our walk through and sign all the paper work. Once again nothing but friendly and helpful staff - Dale walked through our RV with us, front to back and back again, patiently answering questions, sharing his personal experiences and tips and even recommended a few great RV "starter" campgrounds so we can get our feet wet. We are so excited for the side roads to clear up so we can take our trailer home!JC and the Parts team have been incredibly helpful through the process, Service did a great job setting up our truck with the hitch and wiring our trailer brake. Paul helped us with all the paperwork yesterday, he made sure we understood what it all meant and gave us some additional tips.Bottom line, we felt like Bucars had our backs the whole way through. We can't wait for camping season to begin! Thanks Bucars!