Herbivore Pink Cloud Moisture Cream recalled due to mould contamination

Starting date: April 8, 2019 Posting date: April 8, 2019 Type of communication: Consumer Product Recall Subcategory: Cosmetics Source of recall: Health Canada Issue: Product Safety Audience: General Public Identification number: RA-69536

2019-04-08

Summary

Product: Sephora Canada Herbivore Pink Cloud Moisture Cream

Sephora Canada Herbivore Pink Cloud Moisture Cream Issue: The affected products are being recalled due to possible presence of mould.

The affected products are being recalled due to possible presence of mould. What to do: Consumers should immediately stop using the recalled cosmetics

Affected products

Herbivore Pink Cloud Moisture cream

Product description This recall involves only the Herbivore Pink Cloud Moisture Cream. The following products are affected by the recall: Product name SKU UPC HERB PINK CLOUD #1 2032563 0853040006729 HERB PINK CLOUD #2 2066496 0853040006842 Hazard identified The affected products are being recalled due to possible presence of mould. The affected products are not likely to cause an adverse health consequence in healthy individuals, however, may pose a risk to people with weakened immune systems. As of March 5, 2019, the company has received one incident report in Canada. Number sold Approximately 800 units of the Herbivore Pink Cloud Moisture cream were sold in Canada. Time period sold The recalled cosmetics were sold from October 2017 to September 2018 at Sephora retail stores across Canada. Place of origin Manufactured in the United States Companies Distributor Sephora Canada

600 de Maisonneuve Ouest, 24th floor, Suite 2400

Montreal

H3A 3J2

Quebec

CANADA Manufacturer Prima Fleur Botanicals

84 Galli Drive

Novato, CA 94949

California

UNITED STATES

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What you should do

Last updated:

Consumers should immediately stop using the recalled cosmetics and return them to a Sephora store in Canada for a store credit. Alternatively, consumers who purchased the recalled product online can call Sephora Canada to obtain a credit for their purchase.

For additional information, consumers may contact Sephora Canada by telephone at 1-877-SEPHORA from 6 AM to 9 PM PST Monday – Friday, or from 8 AM to 5 PM PST on Saturday and Sunday.

Please note that, in addition to the requirements of the Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.