Jim Eggers was able to overcome his bipolar disorder, overwhelming rage, and “homicidal feelings” thanks to his service parrot, Sadie, reports The New York Times. When Sadie senses Eggers is growing angry, she calms him by saying, “It’s OK, Jim. Calm down, Jim. You’re all right, Jim. I’m here, Jim,” a refrain she picked up after hearing him repeat it to himself following one of his outbursts. Eggers has only had one episode since he acquired Sadie—on a day when he left her at home.

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