Article content

A métro user wants Montreal’s transit authority to compensate her and her fellow commuters for delays caused by service disruptions.

Marion Croteau on Thursday filed a motion with Quebec Superior Court seeking to launch a class action suit against the Société de transport de Montréal.

We apologize, but this video has failed to load.

tap here to see other videos from our team. Try refreshing your browser, or STM should compensate users for delays, class action motion contends Back to video

In the motion, Croteau complains that repeated STM service disruptions have caused her to be late for work and to miss appointments.

“When (the STM) publishes precise schedules for the métro and buses, it’s saying that it’s committed to providing that service,” the motion said.

She points to two cases where métro delays compelled her to use a taxi in 2016.

Croteau wants the STM to pay $32.75 to cover those taxi trips, in addition to the equivalent of 15 per cent of the monthly passes she has purchased since she started using STM services in May 2015.

In addition, the motion suggests the STM should provide 15-per-cent refunds to all STM users who have purchased monthly passes since March 1, 2014.

“The total damages and interest sought, multiplied by the number of users who have suffered prejudice, could reach into the tens of millions of dollars, a factor which makes this class action of considerable importance,” according to Legal Logik, the law firm representing Croteau.

A judge will have to decide whether the lawsuit can proceed.