“Online hate needs to be taken as seriously as offline hate – but it isn’t. Twitter’s response isn’t good enough. It has a responsibility to do more to protect its users. The site is letting me and many others down who have been the subject of lots of hate… It could start by proactively banning racist words which aren’t allowed to printed in newspapers or broadcast on TV that could never be used in a positive way – such as kike – a derogative and anti-Semitic term for describing a Jew.”