You own a single-user retail or educational version of an Adobe software product

Not sure if you have a single-user product? See Determine your software license type.

You have registered your serial number

See Product Registration Options.

You have your order number or proof of purchase

Did you purchase from Adobe? You need your order number.

Did you purchase from a store? You need an electronic copy of the sales receipt that shows the store’s name and address, product name, version purchased, purchase date, and purchase price. (Scan the receipt, if it is not in electronic form.) See Valid proof of purchase.

You have a qualifying product

These products don't qualify for complimentary upgrades: