FIND OUT WHAT'S ON NEAR YOU WITH OUR NEWSLETTER SIGN UP Thank you for subscribing We have more newsletters Show me See our privacy notice Invalid Email

A Domino’s delivery driver allegedly defecated in a Keynsham car park in an incident caught on camera.

CCTV footage shows the man appearing to have a bowel movement in the car park for a block of flats on Amberley Close.

He appeared to do so while leaning against his car, at 3.25pm on December 1, before taking a pizza out of the vehicle and delivering it at a flat on the same street.

The driver has since been dismissed by Domino's, said a spokeswoman who described the footage as "appalling".

Neil Matthews, who lives in a different Amberley Close flat, owns the CCTV camera which captured the incident.

The 34-year-old landscape gardener said: “It happened about 14ft from my front door. I’ve never seen anything like that. I don’t think many people have.

“For that to happen in the middle of an estate on a Sunday afternoon, it’s the worst thing I’ve ever seen.”

Mr Matthews says faeces was left next to his two spaces in the car park.

'I didn't think much of it'

He said: “On the Monday, there was a lot of poo on the ground, and I noticed a rag next to it, but I thought it was an old nappy or something.

“I walked in it a few times, but I was in my work boots, so I didn’t think much of it.

“My son stepped in it because he has learning difficulties. We had to chuck his trainers away. It was outside my house for three or four days.”

Mr Matthews said a neighbour told his wife on December 4 that they had seen someone acting suspicious in the car park at the weekend.

He decided to check his CCTV, which is how he found out about the alleged defecation.

“It’s disgusting, because my son walked in that,” Mr Matthews said.

“I understand people might have bowel problems, but you don’t just do that in an estate. I don’t know how he was not spotted by the whole estate.

“There are loads of hedges down one side of the car park. He could have at least gone in there.”

'He didn't apologise'

Straight after viewing the video, Mr Matthews called the Domino’s restaurant in Ashmead Road, Boystown, before being transferred to the chain’s area manager.

He added: “The area manager popped round my house within 40 minutes of me ringing him, and I showed him the video evidence.

“He didn’t apologise for what happened. He just said he would investigate.

“That evening, a neighbour came round saying a car had been slowly circling the estate.

“I had a look at the CCTV and saw the delivery man had driven his car back here at about 5.30pm, just a few hours after I’d spoken to the manager.”

Mr Matthews alleges the man drove in and then out of the estate, before reversing back in and looking at the CCTV camera, then leaving at around 5.45pm.

He feels this was “intimidating” to people who live on Amberley Close.

What Domino's says

Domino's spokeswoman Rachael Giles said today (December 10): “Our drivers are expected to maintain the highest of standards and we will not tolerate such behaviour.

"We are appalled by this incident and can confirm the driver no longer works for Domino’s. We have given our sincere apologies to the customer.”

After this statement was released, Mr Matthews told Bristol Live he is yet to receive an apology or an update on the investigation from Domino’s.

This evening, he confirmed he had eventually received an apology from the area manager.

For the latest news in and around Bristol, visit and bookmark Bristol Live's homepage.