Footers can be found at the bottom of almost every web page, and often take many forms, depending on the type of content on a website. Regardless of the form they take, their presence is critical (and highly underrated).

Video Author

Therese Fessenden is a User Experience Specialist with Nielsen Norman Group, manager of the Online Seminar Program, and host of the NN/g UX Podcast. While she is not in the office, she spends some of her time as a Captain in the U.S. Army Reserve. Her experience with varying industries and types of clients lends to a unique perspective of how user experience research can better inform design and business decisions.