Okay chaps a new Game/straw poll

Which one of these do you most think describes Waytools communication regarding shipping status at the point of ordering.

1. The suggestion, as a fact, of that which is not true, by one who does not believe it to be true

2. The assertion, as a fact, of that which is not true, by one who has no reasonable ground for believing it to be true

3. Misleading for want of communication of facts

4. A promise, made without any intention of performing it.

Just answer 1-4 and give you thoughts, no right or wrong answers in the context of the game just spit-balling here.

Option 1: 0

Option 2: 1

Option 3. 0

Option 4: 2