FREQUENTLY ASKED QUESTIONS

Q1: What is the launch date for the Digital Expansion, Galactic Strongholds? The official launch date for Galactic Strongholds is October 14, 2014, which means the expansion is officially open for all players. Subscribers gain Early Access August 19th and an exclusive complimentary unlock of the Nar Shaddaa Stronghold during the period beginning August 19th through September 15th. Be a Subscriber May 11th to receive FIVE ROOMS UNLOCKED with the Nar Shaddaa Stronghold (no purchase necessary – a value of 4,000,000 credits). Subscribers as of July 15th receive the Nar Shaddaa Stronghold plus THREE ROOMS ULOCKED (a value of 1,500,000 credits)! Subscribers can also acquire Strongholds on Coruscant, Dromund Kaas and Tatooine. Preferred Status Players get Early Access beginning September 16th and will be able to gain access to Strongholds on Coruscant, Dromund Kaas and Tatooine. Preferred Status Players will not be able to gain access to the Nar Shaddaa Stronghold until the launch on October 14th. Free-to-Play Players can play Galactic Strongholds at launch on October 14th with the ability to gain access to Strongholds on Coruscant, Dromund Kaas, Tatooine and Nar Shaddaa.

Q2: Why is the start of Subscriber Early Access moving from June 24, 2014 to August 19, 2014? After looking at our planned features and timing for the launch of Galactic Strongholds, it became clear to us that to release those features at the quality that we, and more importantly you would expect from us, we needed to move the start date of Subscriber Early Access to deliver the most features at the highest quality. The result will be a far more fun gameplay experience that gives Subscribers full access, a month before all other players! Check out the Producer Letter from our Sr. Producer, Bruce Maclean, for more information.

Q3: What is the difference between the May 11th and the July 15th Subscriber promotions? To thank our players who may have planned on taking us up on the previously announced May 11th Subscriber offer of the Nar Shaddaa Stronghold with three rooms unlocked, we’ve enhanced the offer by adding more rewards. Subscribers as of May 11th now receive FIVE ROOMS UNLOCKED with the Nar Shaddaa Stronghold (a value of 4,000,000 credits), an exclusive new Subteroth Mini-Pet, a Character Title “The Intrepid” and “The Illustrious” plus the Stronghold Label “Galactic Stronghold." The Subteroth Mini-Pet and “The Intrepid” Character Title will be delivered via in-game mail by May 20, 2014, at 11:59PM PDT / May 21, 2014, at 6:59AM GMT. All other rewards are delivered at the opening of Subscriber Early Access on August 19th. July 15th is now the new deadline for Subscribers to qualify to receive the THREE ROOMS UNLOCKED with the Nar Shaddaa Stronghold (a value of 1,500,000 credits) plus the Stronghold Label “Galactic Stronghold” and Character Title “The Illustrious.”

Q4: What features will be available during the Early Access period? The full slate of features! This includes the ability to procure Strongholds on Coruscant, Dromund Kaas, Nar Shaddaa and Tatooine plus Guild Flagships, Conquest Events, Guild Transport, Orbital Flagship Support, Legacy Stronghold Storage and more! Look for all of these features at the start of Subscriber Early Access on August 19th. Stay tuned to www.swtor.com/galactic-strongholds for more information on these features!

Q5: Is Galactic Strongholds a Paid Digital Expansion or a Free-to-Play Digital Expansion? Galactic Strongholds is a Free-to-Play Digital Expansion.

Q6: Can my guild fight other guilds in Space PvP with our Guild Flagship? No, this Digital Expansion does not include a PvP combat experience for Guild Flagships.

Q7:How will I be able to gain ownership of Personal Strongholds in the game? You will be able to purchase ownership of Personal Strongholds with credits you earn in-game or with Cartel Coins in the Cartel Market. For a limited time, Subscribers as of May 11, 2014, receive a complimentary unlock of the luxurious Nar Shaddaa Stronghold Sky Palace plus FIVE ROOMS UNLOCKED (no purchase necessary – a value of 4,000,000 credits) and Subscribers as of July 15th receive the Stronghold with THREE ROOMS ULOCKED (a value of 1,500,000 credits)! Subscribers as of August 19th gain a complimentary unlock of the Nar Shaddaa Stronghold (minus the additional rooms) through September 15th.

Q8:How will I be able to collect furniture and decorations in the game? You will earn a set of starter decorations when you purchase your first Stronghold. Many decorations will be available on existing vendors throughout the game as new rewards for Reputations, PvP, Crew Skills, and more. While some of these decorations will be available for credits and other currencies, many will require components created by crafters. Decorations can also be obtained as loot drops from Flashpoints and Operations. Finally, a variety of unique decorations can be purchased with Cartel Coins on the Cartel Market.