Burger King (Reuters)

A Memphis family claims all they wanted was a new ice cream cone, but it instead ended up turning into a massive brawl with employees.

A mother and her 17-year-old daughter visited a Burger King restaurant for an ice cream cone and to study. The manager sneezed before preparing the ice cream cone and continued to do so without washing her hands. The pair asked the manager to make a second ice cream cone after washing her hands. The manager refused, according to WMBF news.

Surveillance video shows a beat down at a Frayser Burger King. Now, customers Diane Dunlap and her then-17-year-old daughter Dynesha Clayborne are suing for $3 million.

"I've been in a lot of fast food restaurants in my time, but never seen one that exhibited this kind of behavior by the employees. It's shocking," said Attorney Robert Spence.

Spence has filed a lawsuit against the owner and manager of the Frayser Burger King as well as Burger King Corporation.