Can I use your product on the latest Windows 10 Creators Update?

Of course! Hard Disk Manager is fully compatible with the latest operating system.

Can I use cloud storage as backup destination?

Absolutely, most cloud storage providers support WebDAV (Web-based Distributed Authoring and Versioning), a communication protocol based on HTTP 1.1 that provides a framework for users to create, modify, and move files to a remote server. All you need is to mount cloud storage as a network volume in the system via WebDAV and configure Hard Disk Manager to use it. For more information, please consult our best practice called “Backup to Cloud with Backup & Recovery 16.”

What RAID configuration does your product support?

Hard Disk Manager supports all types of software and hardware RAID configuration with only one restriction: Your RAID should already be set up and recognized by your OS as a single disk. For more information, please consult Knowledge Base.

My SATA/RAID controller is not recognized by the WinPE recovery media.

You should have already injected drivers for a controller during the creation of the recovery media, which is a recommended one-time procedure. For more information, please consult Product Manual and Knowledge Base.

Does your product support Microsoft Dynamic Disks?

Full support of this proprietary technology is not yet available from any third-party vendor, as Microsoft has yet to make available the proper documentation. Hard Disks Manager provides limited support for MBR dynamic disks. GPT dynamic disks are NOT supported. For more information, please consult Knowledge Base.

Can I change the layout of BitLocker-encrypted volumes?

No, Hard Disk Manager doesn’t allow changing the layout for this volume type. However, you can back up, restore, copy, and perform additional actions with unlocked BDE volumes. An unlocked BDE volume is a volume encrypted with BitLocker, which is open for access (password or recovery key is provided). For more information, please consult Knowledge Base.

Windows asks for activation after copying to another storage device.