Customer Questionnaire

Introduction



Thank you for participating in this research project. This questionnaire will attempt to help understand existing perceptions surrounding the employment of disabled employees in a retail environment. The information you provide is anonymous and data will be kept in strict confidentiality. E-mail addresses are submitted purely to ensure responses are unique and are not retained. Please answer honestly, this will ensure that the data collected will be of the highest quality and reliability.



Purpose of the Study



The research project is aiming to research the impact of employing disabled people in an organisation, with this particular questionnaire being used to try to understand customers existing perceptions surrounding disabled staff. This information aims to study the business case for an inclusive workforce through analysing customer views surrounding the effectiveness of disabled employees.