My iPhone 3g with the latest 4.1 iOS began dialing out all by itself out of the blue last night - it was sitting on the desk in standby mode and had not been touched in a couple of hours, and the last sync / software update was 1-2 days earlier. It repeatedly called the last number in my recents (who happened to be a sensitive business contact), minutes or seconds apart. I did the 2-button reset, and called my own land line. It then started repeatedly calling that number all by itself, much more quickly seconds apart.



This was a very disturbing and serious problem. I called AT&T 611, spent 20 fruitless minutes with a rep who said he was new and connected me to a tech support line that answered it was off hours. I then drove 10 miles to the nearest AT&T store, where the rep was not sympathetic or concerned at all, and just demanded repeatedly if I had Applecare, and if not then it was my problem to replace the phone, and claimed I would get the same message from Apple. I then drove to the Apple store where it was nearly closing time and of course you had to have a Genius bar appointment, which couldn't be had until the following afternoon. Neither AT&T or Apple had heard of the problem before. The Apple Store greeter suggested restoring the phone. Both Apple & AT&T said it was unlikely to be due to the SIM card in any way. Both Apple and AT&T reps did the 2-button reset again, and the Apple rep tried turning off the TTY on a hunch - all to no avail.



The phone continued repeatedly & randomly call both the last 2 dialed numbers, anywhere from seconds to more than 1/2 hour apart. This finally stopped after I did the iOS restore. Total elapsed problem window, about 5 hours. It has been 20 hours now since the restore with no recurrence.



I dearly hope it never happens again. I've had the phone since it released in 2006, and NEVER had any problem like this - it's not only embarrassing but really very scary - this is my primary communications device.



There was no timely support available with either Apple or AT&T. The Apple rep was at least more polite, and admitted that even if I had bought Applecare as the AT&T asserted I should have, it would (a) not have gotten me official support help any sooner in this situation, and (b) since the phone is over 3 years old Applecare would have been expired anyway!



I wish there was official Apple recognition & guidance somewhere on the web for this kind of thing (is there?). The only suggestion/solution I know of - to restore the iOS on the phone & hope!

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