EdmundGerber

join:2010-01-04 1 recommendation EdmundGerber Member Blame cogeco and their customers Gee - thanks again, cogeco customers. If you all weren't such gutless sheep this never would have taken off in Canada.



DavidT8

She turned me into a newt

join:2006-09-01

Oakville, ON DavidT8 Member Re: Blame cogeco and their customers I wouldn't blame it on the customers, there isn't much we can do.



Cogeco is solid on their pricing. You can try to negotiate something with them all you want, but they would rather drop their customer than to cut any deal. They don't budge.



You can threaten to leave all you want, etc. but they just say "Ok!" because they know there's nowhere else to go!

your moderator at work hidden :

hidden :

chgo_man99

join:2010-01-01

San Jose, CA 360.8 10.3

·Comcast XFINITY

1 edit chgo_man99 Member I start to hate Canada and not just because of caps making broadband consumer market in Canada worse.



I tried to get a quote for non-emergency cardiac mri at some hospital in Ontario and I got this:



Hospital:



"We do have a Cardiac MRI however we are not allowed to accept non-resident patients from countries where the treatment is available. As a result we are only treating USA patients that arrive via the Emergency Department."



Me: That's really weird law.



Hospital: It is a weird law, but created because of the litigious North Americans. The group that supports the physicians in the event of legal action brought against them will no longer support them if a case is initiated in a foreign country unless for humanitarian reasons.



Oh please....



So because of that I can't get a potentially cheaper medical exam because I live in the U.S? "(Un)welcome to Canada!"

EdmundGerber

join:2010-01-04 EdmundGerber Member Re: I start to hate Canada and not just because of caps I don't get how this relates at all in any way to the topic at hand.

chgo_man99

join:2010-01-01

San Jose, CA chgo_man99 Member Re: I start to hate Canada and not just because of caps It does. Canadians pay more for everything (almost). They have less consumer protections. Compare it to most European countries that don't do these "miracles" as much as in Canada or Australia. Even Australia has better market.



nois guy

@spcsdns.net nois guy Anon Re: I start to hate Canada and not just because of caps Well thank goodness you don't live there .

EdmundGerber

join:2010-01-04 94.7 11.0

1 recommendation EdmundGerber to chgo_man99

Member to chgo_man99

said by chgo_man99:



It does. Canadians pay more for everything (almost). They have less consumer protections. Compare it to most European countries that don't do these "miracles" as much as in Canada or Australia. Even Australia has better market.

It does. Canadians pay more for everything (almost). They have less consumer protections. Compare it to most European countries that don't do these "miracles" as much as in Canada or Australia. Even Australia has better market.



Caps originated in the states, by the way. Turn your rant towards your own people. That's super! Being lectured about Canada - by a yank. Way to reinforce the stereotype, bud.Caps originated in the states, by the way. Turn your rant towards your own people.



fifty nine

join:2002-09-25

Sussex, NJ fifty nine Member Re: I start to hate Canada and not just because of caps said by EdmundGerber:



Caps originated in the states, by the way.

Caps originated in the states, by the way. I guess that's one of the things Canada took from us and made it worse.

chgo_man99

join:2010-01-01

San Jose, CA 2 edits chgo_man99 to EdmundGerber

Member to EdmundGerber

well at least our US lawmakers squashed these caps and Comcast only imposes 250 GB. Most other US IPSs don't have caps.



KrK

Heavy Artillery For The Little Guy

Premium Member

join:2000-01-17

Tulsa, OK KrK Premium Member Re: I start to hate Canada and not just because of caps ROFL.



Our lawmakers have done no such thing. All the CEO's are hinting about Caps & overages all the time and saying they are "inevitable."



Our Lawmakers haven't done squat but add to the fleecing of America.

IanR

join:2001-03-22

Fort Mill, SC 130.2 9.2

IanR Member When will communications companies value customers? I really do not understand how so many communications companies do not realize that their asset is their loyal customer! Everything else is subservient to that relationship.



So when you kick a customer in the groin for an "overage" of use and go for the mega bucks that relationship is forever soured. The loser is not so much the customer as they will seek to move, rather it's the corporation which develops dissatisfied customers who hate their telecomms company.



It's basic common sense to work to keep customers happy and entice them to use more and more of your services at a mutually agreeable rate. Anything less is STUPID.



andyb

Premium Member

join:2003-05-29

SW Ontario andyb Premium Member Re: When will communications companies value customers? Companies only value $ and share holders.Customers are not of value



bbbc

join:2001-10-02

NorthAmerica bbbc Member Re: When will communications companies value customers? said by andyb:



Companies only value $ and share holders. Companies only value $ and share holders. Shareholders don't have much value to corporations either. They don't even have a say on CEO pay.



customer99

@emaseniorcare.org customer99 to IanR

Anon to IanR

Where will the customers go?



This is the problem.

b10010011

Whats a Posting tag?

join:2004-09-07

Bellingham, WA b10010011 to IanR

Member to IanR

They don't have to because they have a monopoly in most cases.



I have no other "real" broadband alternative beyond Comcast.



Sure Qwest has DSL in may area, but I do not qualify...



Satellite? That is barely broadband and has low caps and and outrageous prices.



KrK

Heavy Artillery For The Little Guy

Premium Member

join:2000-01-17

Tulsa, OK KrK to IanR

Premium Member to IanR

Insufficient competition, lack of a free market and high barriers to entry mean that they don't have to care about customers much. They know they have a captive customer base.



rustydusty

join:2009-09-29

Red Deer County, AB rustydusty Member Bend over... We are all in a glass bowl, like a fish. Bouncing around from our half a dozen ISP's. They all join together, to bend us all over and laugh as they rake the money in. We need competition, otherwise this fishbowl idea will continue. Sure, you can switch from Shaw to Telus, but the grass isn't better on the other side of the fence. Shaw, Telus, Rogers, Bell, etc, are all in bed together, one way or another. Neither of them want to compete and make customers happy. They simply figure out the best plan to provide the most basic service to us, while they make more money than they can imagine, and forget upgrades.

expert007

join:2006-01-10

Buffalo, NY expert007 Member According to that graphic 2GB allows you to transfer "1000 digital photos".



At a reasonable resolution I assume??

neufuse

join:2006-12-06

James Creek, PA neufuse Member Re: According to that graphic 640x480 of course ha....



Simba7

I Void Warranties

join:2003-03-24

Fromberg, MT Simba7 Member Re: According to that graphic Just transfer 1000 photos @ 21 megapixels in RAW format and nail 'em for false advertising.



dvd536

as Mr. Pink as they come

Premium Member

join:2001-04-27

Phoenix, AZ dvd536 to expert007

Premium Member to expert007

said by expert007:



2GB allows you to transfer "1000 digital photos".



At a reasonable resolution I assume??

2GB allows you to transfer "1000 digital photos".At a reasonable resolution I assume?? Assuming reasonable resolution equals "postage stamp size"

munky99999

Munky

join:2004-04-10

canada munky99999 Member Antitrust? So very little competition in the market anti-competition is a matter of monkey see monkey do.



What's worse is that the refusal to deal shifts the heavy users to other networks and they could potentially stress those networks far more. Startup networks not being able to deal.



Considering there are no startups similar to that of FIOS or google's isp. We are lucky we retained some resellers who have unlimited.



Knnn

join:2003-01-27

North Vancouver, BC Knnn Member Overage monitoring I note that the Shaw usage monitoring tool did not work, so I wonder how much trust we can place in their ability to accurately access overages, and not overcharging on the overage ....... yeah, I see that working in my favour...NOT.



elwoodblues

Elwood Blues

Premium Member

join:2006-08-30

Somewhere in elwoodblues Premium Member Re: Overage monitoring said by Knnn:



I note that the Shaw usage monitoring tool did not work, so I wonder how much trust we can place in their ability to accurately access overages, and not overcharging on the overage ....... yeah, I see that working in my favour...NOT.

I note that the Shaw usage monitoring tool did not work, so I wonder how much trust we can place in their ability to accurately access overages, and not overcharging on the overage ....... yeah, I see that working in my favour...NOT. You can't, and I've already tried to get Weights and Measures Canada in on it, but they say it's not in their mandate.



BBBanditRuR

A Warm Embrace

join:2009-06-02

Outer Rim BBBanditRuR Member Hmmmm..... I seem to remember some Shaw users brandishing the, "They (Shaw) haven't charged for overages yet!" banner...



I wonder how this is going to go over?



Anon6

@comcast.net Anon6 Anon Hmmm Now this gives other companies ideas on how to rake in more money from moderate to heavy internet users. Its all about the money!!



MM

@shawcable.net MM Anon the 2 party system failure Just like American democracy, when you only have a choice between fail and most fail you get no good results, telus and shaw have both been overcharging and under providing us with bandwidth for years. Constantly harassing people for their usage which is more then acceptable considering it is 2010 and all content is bought digital and downloaded. As long as these companies collude together to force their own VOD systems which charge 2-5 times more then conventional services like netflix etc.... The second they start charging per gig without letting us buy blocks of bandwith of have acceptable usage rates i will be switching to teksavvy.



Since teksavvy has Unlimited which shaw would never even consider(in fact the ISP that shaw bought up in my area did have that option but shaw came along and bought up my great ISP and turned it into crap went from 5megs of dl and 1.5 meg of upload to 2 megs of download and .5 megs of upload)



The company kills competition and then forces their fail services at 2-5 times the price. Damn i miss monarch my old ISP that shaw bought out, they were ran by Canadians so this kinda of crap would not happens, instead we are stuck with a regional duopolys that collude to kill of other better services, just look at what bell does to teksavvy.