When you work in a startup with 2-3 colleagues, you are well-aware of their roles and functions in the company. But the more people you work with, the vaguer is your understanding of what your colleagues are actually responsible for. Too many departments, too many people… Employees fail to see the big picture, management becomes more and more formal. All in all, it creates a silo mentality – each department knows only their own role in the company, but they are reluctant to share information with other departments or not really willing to listen to their suggestions on how to improve. As a result, the whole company suffers from poor communication, employees have no idea what their colleagues in other departments do and how much time one or another task might take.





Cross-department boundaries are difficult to breach. Besides general strategies to keep your team motivated and engaged , there are new HR practices, such as cross-training, job-shadowing and job rotation. Cross-training provides employees with possibilities to learn new skills outside their usual duties. Alongside improved morale, increased employee flexibility and productivity, cross-training enables your team see the aspects of work their colleagues do. Job-shadowing is not only a career-exploration activity, it is a popular on-the-job learning technique. Your employees see the challenges their colleagues have to deal with every day. Job rotation is a method used in some companies to keep their employees motivated, make them learn new skills and see the bigger picture. All in all, these techniques help employees breach cross-department boundaries and improve the collaboration in the company.



Improve interpersonal relationships