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In a surprising announcement on its official forums , Warner Bros. and Rocksteady have suspended all sales of the troubled PC version of Batman: Arkham Knight

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"We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall."Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support ( support.wbgames.com ). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: https://store.steampowered.com/steam_refunds ) or the retail location where you purchased the game."The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played."This announcement follows two days of widespread reports of major performance problems , scathing Steam user reviews, and awkward updates from Rocksteady . While our own tests found Arkham Knight playable but glitchy at 30fps on high-end Nvidia hardware (as opposed to AMD, which has more severe issues), that's still a hugely disappointing state of affairs for a major game. While this does not excuse releasing a game in that condition, it's commendable that WB and Rocksteady have taken this drastic action to rectify their mistake.Meanwhile, the console version of Batman: Arkham Knight earned a score of 9.2 with its outstanding gameplay variety, strong performances, and detailed open world.

Dan Stapleton is IGN's Reviews Editor. You can follow him on Twitter to hear all about how awesome PC gaming is, plus a healthy dose of random Simpsons references.