The Xiaomi Mi 5s and Mi 5s Plus were both released in September of 2016. Both flagships launched with Android Marshmallow and later got updated to Android Nougat. However, an update to Android Oreo hasn’t yet been released and owners are pissed.

Mi 5s and Mi 5s Plus owners have swarmed the Weibo page of Xiaomi’s CEO, Lei Jun, to complain about the delay of the update and their dissatisfaction with how Xiaomi is handling both flagships.

Xiaomi later released an official statement to its fans explaining the reasons for the delay. From the response, Xiaomi states it is having technical issues with the dual camera-wielding Mi 5s Plus. However, the R&D team in collaboration with Qualcomm are working on a fix.

Xiaomi also mentioned an issue with the ultrasonic fingerprint scanner of the Mi 5s. At the moment, both Qualcomm and Xiaomi haven’t found a fix yet but they hope a solution is found in a few weeks.

The official response also mentions the update will be available in early October but doesn’t say if it is the final stable release or the beta release.

READ MORE: Xiaomi’s POCOPHONE device gets FCC Certification

For those wondering why Xiaomi needs Qualcomm’s help with both devices, it’s because the fingerprint scanner on the Mi 5s is made by Qualcomm and the dual cameras on the Mi 5s Plus uses Qualcomm’s spectra ISP.

(Via)

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