FAQ

What does Royalty-Free mean?

Royalty Free basically means that once you have purchased Transfer Sound Pro or Transfer Lite, you don’t need to pay any other license to use the sounds. Please read our EULA (End User License Agreement) in the Transfer folder or on this website.

What is a Single-User License?

As the name suggests, the Single-User License implies that Transfer (both Sound Pro and Lite) can only be used by a single user. If you need to have a multiple users license, please contact us at info@silenceandothersounds.com

I’m a composer, can I use Transfer in my music?

Yes. You can use the sounds to produce library music (trailers, documentaries), soundtracks, jingles or your own music as an independent. Please read our EULA (End User License Agreement) in the Transfer folder or on this website.

I’m a sound designer for film/games, can I use Transfer in my project?

Yes, as long as the sounds are used in a timed context. Please read our EULA (End User License Agreement) in the Transfer folder or on this website.

Can I use the sounds in Transfer for apps, interfaces, phone rings, devices?

No. The sounds in Transfer are not to be used for software UI interfaces, cell phone rings and generally in a context where the sound is used in a non timed relation. Please read our EULA (End User License Agreement) in the Transfer folder or on this website.

Can I create a sound library by using the sounds of Transfer?

No. Please read our EULA (End User License Agreement) in the Transfer folder or on this website.

I’m a Kontakt Play user, can I use the Instruments in Transfer Sound Pro Edition?

Unfortunately not. You need the full version of the software to use the Kontakt Instruments in Transfer Sound Pro Edition.

What DAW do I need to use Transfer?

Any. As long as your software supports .wav files (which is the most of the cases!) you can use the sounds in Transfer.

I’ve purchased Transfer Sound Pro, how do I get the 10% discount for all your next releases?

You will receive a separate email enclosing your coupon after you purchase Transfer Sound Pro.

I’ve purchased Transfer Lite, can I upgrade to Sound Pro?

Unfortunately this option is not available.

Why am I paying VAT?

We use FastSpring as an external e-commerce provider to sell our products. This means that technically you’re purchasing from Fastspring, as shown in the invoice you receive after a purchase. In doing so, you accept FastSpring terms and conditions as regards VAT charge.



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TROUBLESHOOTING

Kontakt can’t find the samples in Transfer

Don’t worry, this is a very easy fix. Either you can locate manually all the missing samples or

you can opt for Batch Resaving: https://www.youtube.com/watch?v=4reaZG5cCn0

I didn’t receive my discount coupon

Please check your spam folder.