Terms and Conditions

General Info

Membership Details

Important Information (Details and Limitations)

Language Support and Privacy

Return Policy

Refund Policy

Tokyo Otaku Mode services the sales-side only for Pretty Guardians 2018-2019 year membership.We will not be handling any aftersale, logistics, or other operations in relationship to the membership.The Pretty Guardians fanclub is officially run and operated by SKIYAKI and King Records.In order to transfer membership signup information to Pretty Guardians, please know that you will be registered under the shipping information you provide to us.This information is handed to SKIYAKI and King Records for your registration.Please do not use your own information if you are purchasing for another individual.Please sign up with a NEW account via your friend or family members email and use their shipping information for registration.Please do not purchase more than one membership. If you want more than one for yourself, please make different accounts.Pretty Guardians cannot register more than one membership under 1 email, if you purchase duplicate memberships under 1 TOM account, your most recent order will be automatically refunded after your purchase.Tokyo Otaku Mode will not relay or handle any membership information changes after your information is handed over to fanclub operators.If you have a question regarding the fanclub unrelated to purchasing the membership itself on Tokyo Otaku Mode, please contact operators at https://prettyguardians.com/contact July 2018 - June 2019(for all members)・New membership card (featuring an original illustration from "Pretty Guardian Sailor Moon exhibition")・"Sailor Moon Communicator Watch” (The design is inspired by the original manga.)(For renewing members only from 2018)・The "Sailor Moon Princess briefcase" and the "Sailor Princess notebook" (Both designs are inspired by the original NAKAYOSHI furoku. )Other Benefits (Both for a new member and for a member who renews his/her annual membership in 2018)・Access to the Digital Newsletters issued 4 times a year.・Member exclusive pre-sale ticket purchasing access・Purchase of limited goods at events for members only・Access the Sailor Moon secret FC site for Premium Bandai （limited to members residing in Asia only)・Special benefits in some events in relation to the Sailor Moon・Invitation to special Sailor Moon events・Member-exclusive purchase access for limited edition Sailor Moon goods・Discounted price for tickets to special exhibition "Over the Sailor Moon～invitation to the universe～" when purchased at door・Member-exclusive video contents・Special bonus award for members that show their membership card at fan club related events and storesex: Show your membership card at the "Sailor Moon Store" in Laforet HARAJUKU B0.5 floor, and get 1 special point on your Sailor Moon store Point Card (you can get only 1 special point per 1 Point Card sheet・Member-exclusive bonuses for purchase of Sailor Moon pre-order items (for applicable items only)Note:Most Sailor Moon collaboration promotions refer to offline promotional events within Japan.All above member benefits are in the planning stage and subject to change without prior notice.・ This is not a lifetime membership. The fan club membership is valid from July 2018 until June 2019・ The periodic Sailor Moon news reports offered to members during the membership period will be in digital format.・ A portion of the services may not be available to overseas members.・Please refer to section "Terms and Conditions" for information regarding your personal info and TOM's services in relation to Pretty Guardians fanclub.・If you are renewing from 2017-2018 and your membership is attached to someone else's account on TOM, please contact SKIYAKI at https://prettyguardians.com/contact ・TOM will not offer sales of any fan club exclusive merchandise, all sale of exclusive merchandise will be handled by official fan club operators, please contact them for more details.・Fan club member registrations are carried out by SKIYAKI Inc., the operators of the Japanese side of the fan club. Upon purchasing your membership, you will receive a registration email from noreply@prettyguardians.com . Once you’ve received the registration email, click here for instructions on how to set a password and log in to the official Japanese fan club site. Please visit here for more details about what to expect after you first purchase your membership.English PDF Instructions to set your password for access to the Japanese fan club site here ・ In order for SKIYAKI Inc. to prepare your membership, we will need to share with them your name, shipping address, email address, sex, and birthdate registered with your TOM account. Making a purchase means you consent to have this information shared with our counterparts running the Japanese site. Of course, your information will not be used for any other purpose except for officially creating your membership.・TOM will not handle any shipping or logistics related to the Pretty Guardians official fan club membership.・You must contact fan club operators directly for request for returns.・ By purchasing a Pretty Guardians (2018-2019) membership, you agree that the fee of ¥7,000 which you have paid for the membership is only applicable to your status as a Pretty Guardians fan club member, and is not applicable in any part to the non-purchasable membership card and bonus item gift. Please know that both the card and bonus item are not a part of membership fee, and therefore not eligible for refund in any form from the membership fee paid.・All sales for the Pretty Guardians (2018-2019) membership are final. Memberships cannot be canceled nor can membership fees be refunded.© Naoko Takeuchi