In June, Netflix did something that they hadn't done in more than four years: they made a major change to their website's design. The tweaks were significant. Netflix added a slideshow of still frames from each film and movie, accessible when you hover your mouse over the selection. They changed how far a click scrolled through the row. They also added an expanding pane with more details on the selection and new ways to discover related content.

Netflix was pretty excited about their new interface, calling it a “major upgrade.” But what about the users?

Over at our sister site AllFlicks, which is aimed at Netflix users, we polled our visitors and asked them what they thought of the new site design. Unfortunately for Netflix, the results were decidedly mixed.

Of 500 respondents, only 219 liked the new site design. That's 43.8%. Fans of the old site numbered 199, or 39.8%, and 16.4% of respondents were unsure which of the two they liked better.

Why the lukewarm response? Some of the frustration seems to stem from the smaller amount of content on the screen. “Being limited to seeing a list of 5 episodes rather than a list of all of the episodes in a season is aggravating,” explained one respondent. “You could see more films in each category on one screen [on the old site],” said another.

Of course, users' disdain for the new site design doesn't necessarily mean they loved the old one. “The old [design] was bad and crowded,” wrote one conflicted user. “The new is even worse. Jumpy and useless.” Another respondent thought that the old site was just as poor at displaying enough content as the new one is: “Both are cumbersome and its impossible to view all Netflix has to offer unless you know exactly what you are looking for.”