PLEASE NOTE:

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We apologise, our train is currently not running and is in urgent unscheduled maintenance.

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The train was built in the 1950s and was in service as a cane tram for many years. She runs well most of the time, but now it’s time for some TLC.

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We hope our train isn’t out of action too long, and we will provide an update when she is back on the rails.

The Big Pineapple site is open every day from 9am till 4pm. The Pineapple Train is open every day from 9am-4pm with the last train leaving at 3:30pm.



We are taking great care to abide by COVID-19 guidelines. To ensure our guests can practice physical distancing we are currently only using every second carriage on our train. Because of this you may experience some delays and longer wait times. In busy periods, for example during the school holiday period and weekends, the train will only be available to people visiting and returning from the zoo.

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Currently guests are unable to climb inside the Big Pineapple structure.

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We have a souvenir store which stocks a range of novelty and retro pineapple themed mementos.

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There is no entry fee to visit the Big Pineapple site. To ride on the train, everyone pays the kids’ price of $5, and there are separate charges to visit the zoo and to complete the TreeTop Challenge course.

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More information including prices is listed below.

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For all phone enquiries about the TreeTop Challenge attraction please call 1300 881 446. BOOKINGS ARE ESSENTIAL.

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For all phone enquiries about the Wildlife HQ Zoo please call 0428 660 671.