Prior to working at Google, Ross worked as head designer for Mattel, Disney, Swatch, Coach, Calvin Klein and Art.com, her last job. She was also the eyewear design lead at optical outfit Bausch and Lomb in the '90s, and her woven titanium jewellery designs are in the Smithsonian's permanent collection (her TedX talk on design and creativity is below). Ross' creative and retail background should help on the design and marketing front, and many think Glass badly needs design help. In addition, she's already asking some interesting questions about the product's potential like whether it can make us more sociable, not less . It remains to be seen, however, if her background has prepared her to solve the more difficult problems around Glass -- like how to prevent the anger of people who think their privacy is being violated.