April 8, 2020

UCF appreciates everyone’s patience and understanding on dining membership refunds during the continually evolving COVID-19 pandemic. UCF will issue dining membership refunds to eligible students who are no longer on campus and have discontinued use of their dining membership.

Eligible students will receive a prorated refund based on the unused portion of their dining membership for the spring 2020 semester beginning March 16, 2020. The refund will also include unused spring dining dollars.

For students who have been approved to stay on campus, dining memberships will remain active.

For students who did not return to campus on or after Monday, March 16, a partial dining membership refund will be issued. The refund will be calculated by adding the prorated amount of unused meals after March 16, plus the total amount of unused spring dining dollars.

For students who returned to campus on or after Monday, March 16, but subsequently left campus early due to COVID-19, a partial refund will be issued. The refund will be calculated by adding the prorated amount of unused meals from the last date of use after March 16, plus the total amount of unused spring dining dollars.

Refunds will be posted in eligible students’ accounts and will be shown in their myUCF account. Most students have their student account linked to a bank through direct deposit. Students who do not have direct deposit are encouraged to sign up by logging in to myUCF, clicking Student Accounts, and clicking Direct Deposit.

Students who have not set up direct deposit before refunds are posted will have checks sent to their mailing address on file with UCF. Students are encouraged to verify the address on file is correct, and to update it if it is not. Verify or update your mailing address by logging in to myUCF, clicking Student Accounts, clicking Student Center, and reviewing the Personal Information section.

Any university balance will be paid prior to the refund being disbursed.

Please understand that this may take some time, given the current state of campus operations and demands on personnel time to address emergency issues associated with the pandemic. UCF will make every effort to issue the available refunds beginning Thursday April 9, following the posting of the credit.