Reply by Doppler Internet

Jul 31, 2014 I would like to thank you for taking to the time post your concerns with our business practices and we’ll always lend credence to anyone who has concerns and work closely to address them. It would be my pleasure to speak with you personally but due to the anonymous nature of your complaint I am unable to do so.

Our company always has and always will do what is necessary to operate according to the law. At no time have taxes that were due from us remained unpaid. Doppler Internet has routinely paid all taxes that we have been required to pay. The information that you offer here is not a situation that we would have allowed to arise and while we appreciate that some level of anger was apparent in the writing, we can address only the facts that are presented to us in your complaint

That doesn’t mean we are perfect. We’ve been in business now for more than 16 years. One does not operate in business for that time span without a complaint of some type. Likewise, our longevity does speak for itself. Unless you are treating your employees well and providing them with the services they need, the business doesn’t continue to operate and the same holds true of our customers. Our employees are the lifeblood of our company and we strive to ensure that they are fairly paid, on time and given additional perks to show our appreciation. This includes routine team building events where we go places together as a group and bond.

Since we don’t know who we are addressing, the claims of being owed the 8000+ pesos and having to sign a letter in November is hard to address. But, our policy is to pay all our employees the wages they are earned at the time of their termination. Since you resigned, the only letter that would be provided is your letter of resignation.

Addressing client and providing their links is a violation of the non-disclosure agreement you would have signed with our company but we will address your concerns with them. We strive to deliver the best content to our clients possible. We work around the clock handling everything from building links, boosting their page rank and build content for them so their websites excel on the internet.

Mr. Doppler has been and remains a resident of the United States. WE do at times use companies to assist us who may be outside the United States. Those companies are chosen with as much care and consideration as if they would be building our own sites.

At no time has Carl Doppler or anyone from Doppler Internet posted a response to your complaint. While we would love to address your problems, it is—as we stated, difficult to do so without some measure of interaction. We appreciate our customers and our workers. Nothing means more to any business and ours is no different.

When you have concerns about our company, we are always very open and receptive to our employees and our customers. We strive to give everyone exceptional customer service and to work closely with them until all of their concerns have been handled to satisfaction. We encourage you to contact us about your concerns directly so we can help you to better understand the process and work closely with you to reach an viable solution.

Like any other business, there are going to be errors that do happen. When we make a mistake, we will own up to it and do all we can to rectify it. No one in the business world is perfect, but our commitment to excellence and our dedication to our customers speak volumes about our company.

Thank you for voicing your concerns.



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