S.F. plane crash: How rescuers saved victims

Lt. Christine Emmons works at an airport fire station known throughout the San Francisco Fire Department as "the crash house" for its close proximity to the runways.

At 11:27 a.m. Saturday, that nickname became reality when a voice from the airport control tower crackled through Emmons' radio: "Alert 3, Alert 3, plane crash, plane crash."

"I knew from her voice that the event we were going to was real," Emmons said Monday.

Within minutes, she and other firefighters were scrambling up the inflatable chutes of Asiana Airlines Flight 214, even as black smoke billowed out and passengers slid down to escape.

In the back of the plane - which had lost its tail after clipping a seawall short of the runway - they joined a city police officer wearing no protective gear and rescued four injured victims, including one who was trapped.

The account of the first responders emerged at a news conference in which firefighters described a chaotic, rapidly changing scene after the crash, which killed two girls and injured dozens of other people.

'Surreal' scene

Fire fighter Crissy Emmons was one of the first fire personnel on the scene, and she went into the burning aircraft to try and find survivors. First responders to the Asiana Flight 214 crash talked about their experiences at a press conference held at the International terminal at SFO Monday July 8, 2013. less Fire fighter Crissy Emmons was one of the first fire personnel on the scene, and she went into the burning aircraft to try and find survivors. First responders to the Asiana Flight 214 crash talked about their ... more Photo: Brant Ward, The Chronicle Photo: Brant Ward, The Chronicle Image 1 of / 38 Caption Close S.F. plane crash: How rescuers saved victims 1 / 38 Back to Gallery

"It seemed to be surreal, like it wasn't happening," said fire Lt. Dave Monteverdi.

Emmons said that as she drove across the tarmac toward the crash, she saw a huge column of smoke. "Adrenaline was flowing," she said, "and I had to keep reminding my driver, if we don't get there, we won't be able to help anybody."

The firefighters found the Boeing 777 on its belly, with jet fuel leaking from the left wing and passengers streaming down the chutes. Firefighters were hearing from the crew that some passengers were still trapped inside, and some crew members were unaccounted for.

Monteverdi climbed a chute from a left-side door, along with Emmons and firefighter-paramedic Mike Kirk. A hose line was fed to them, they said, and they knocked down flames in the fuselage.

Stuck in debris

Kirk soon radioed that he had found one flight attendant and four passengers still in the back of the plane, including an elderly man and a person who was stuck in debris.

There was less smoke in the back but more damage from the landing. "It was hectic," Emmons said. "The back of the plane did not hold up as well as the front of the plane."

One of two people put on backboards, Monteverdi said, was a woman who appeared to have fractured legs. One man was groaning, and the crew had little time to assess his injuries.

"We were running out of time," Monteverdi said. "The smoke was getting thicker and thicker. We had no choice. We stood him up. Amazingly, he began shuffling his feet."

Officer rushes in

The firefighters said they were shocked to see San Francisco police Officer Jim Cunningham inside the plane helping out, wearing only his uniform.

Cunningham said he had heard the call come through the radio and rushed to the scene just as the chutes were deployed, bringing with him an ambulance he had waved down on his way to the crash.

Outside the plane, he said, he and his partner, Officer Derrick Lee, threw knives up to the crew so they could cut passengers out of their seat belts as jet fuel "gushed out like a fire hose" near him.

"We kept trying to get the crew off, but they were really brave," Cunningham said. "They wanted to stay with the plane."

Cunningham cleared away luggage and other debris that was blocking a hole where the tail used to be. As he looked up into the plane through the opening, he said, "it didn't look like they had enough people." So he went in.

'Didn't think about it'

"I was just running back and forth trying to help people," Cunningham said. "I didn't think about it. I just knew people were trapped in there. I just thought, 'I'm kind of a tough guy, I can hold my breath if there's a lot of smoke.' "

At one point, he said, he picked up an iPhone, flicked it on, saw a picture of a mother and daughter and thought, "Someone's going to want this." He pocketed the phone and turned it over to a person who could track the owner down.

Even after he left the plane, Cunningham was worried there had been a miscommunication. He had heard that more people were onboard than he had found.

"I wanted to go back in and look through the rubble," he said. "I started crying because I was thinking I screwed up and somebody got killed."

Ultimately, everyone the first responders found aboard the plane was helped to safety. "I feel very lucky and blessed we were able to get those people out," Emmons said.