What is the monthly cost of GetResponse? The monthly cost is based on the payment plan you select. With 12- and 24-month prepay plans, you get a corresponding 18% or 30% discount and pay for one year in advance. Month-to-month plans aren't discounted.

What if I go beyond my list-size limit? We don't interrupt or restrict your service. No contacts are lost. GetResponse adds the extra contacts and charges a list extension fee to your account for any month in which your list exceeds the maximum allowed in your chosen plan.

Can I cancel my account? You can cancel anytime. To cancel your paid account, please log in, click on My Account, and choose My Billing. Scroll down to the Cancel subscription section and click on it. Please note that when you cancel an account, all your account data will be lost.

What is the GetResponse refund policy? GetResponse is a pay-as-you-go service. This means we don't issue refunds, even if you cancel immediately after your credit card is charged for a new billing period. No subsequent charges are applied to your credit card, but the amounts already charged are not refunded.

How do paid webinars work? Paid webinars are only accessible after someone has paid to join. Paid webinars are available within the Conversion funnel feature when setting up a webinar funnel. This feature is included in the Professional plan.