If waking up really early wasn’t crazy enough to experience a new attraction, imagine doing that and missing major parts of it. That’s what is occasionally happening now at Star Wars: Rise of the Resistance at Disney’s Hollywood Studios.

Star Wars: Rise of the Resistance is more than just a ride; it’s also a walk-through experience. But some guests are missing out on entire scenes due to a ride operation policy. (Spoilers ahead.)

The skipped portion we speak of is the briefing room with BB-8 and Rey, and the I-TS Transport ship that takes guests from Batuu and is captured by the First Order. When the transport ship isn’t working as it should, guests are taken though an emergency exit and into the Star Destroyer hangar to begin the attraction, with no in-story information given as to why they are there.

While passive fans may not care or even notice this skip in the attraction, many guests feel like they are missing out.

Just got off #RiseOfTheResistance and the IT-S shuttle not working — John (@PapaJ0419) January 10, 2020

The I-TS Transport ship pre-show requires a large room of guests to be moved. It also houses two impressive animatronics and numerous lighting and screen effects. If one or more of these aren’t working as they should, guests can’t experience this part of the attraction.

But at what point does skipping elements of an attraction actually hurt the experience? We previously wrote about “B Mode” and how certain elements of a ride can be modified to keep the attraction running and give basically the same experience. Now we ask, what is the cut off point for you? Should guests be allowed to ride without experiencing these parts of the attraction? Even the Fastpass line, once it’s active, won’t skip these scenes.

Expedition Everest has had a portion of the attraction that has not been working for years. The infamous “Disco Yeti,” as guests have named it, is how the massive figure now appears to move. This yeti animatronic used to reach down towards guests with quick and frightening movements. Later on though, the animatronic stopped working and strobe lights are now used to make it appear to move.

While the lead Imagineer on the project, Joe Rohde, has openly spoke about fixing this element, it is still an ongoing effect that doesn’t work as planned. Does it matter to you when you ride?

Once in a while in past years, the showboat scene on Splash Mountain has been seen without any of the animatronics on it moving. Should the ride be shut down when this happens or is it OK for guests to see it this way?

The reality is that we live in an imperfect world where things simply doesn’t work sometimes. Rides go down and shows are cancelled. Ultimately it’s up to park management to decide if an attraction should be shut down for repairs, or continue running for guests with some effects not working.

We want to know what you think about Star Wars: Rise of the Resistance and other theme park attractions. At what point should an attraction be shut down for a few hours to fix an issue? Would you be willing to experience an attraction that is missing its pre-show as long as you get to go on the actual ride? How much does the storytelling element matter to you versus the thrill of an attraction? Let us know your thoughts in the comments below.