Under general circumstances, your order will be shipped to your ETSY registered address (unless otherwise instructed) automatically within a week.



If possible, please leave us your contact number would be a great help for smooth shipment.



The tracking number will be sent to you shortly after the parcel has been dispatched.



All oversea orders will be sent from Hong Kong via airmail of Hong Kong post.



* Delivery Standard table *

The following are the delivery standard time for some common delivery destinations, provided by the Hong Kong Post.



Destination......................Air Mail



Australia....................... 9-20 working days

Belgium......................... 9-11 working days

Canada........................ 10-17 working days

China.............................. 3-8 working days

Denmark....................... 9-13 working days

Finland........................ 10-14 working days

France......................... 10-15 working days

Germany....................... 9-11 working days

Great Britain................ 11-17 working days

Hong Kong.................... 2-4 working days

Ireland.......................... 9-12 working days

Israel........................... 14-16 working days

Italy.............................. 9-12 working days

Japan............................ 8-11 working days

Malaysia...................... 10-14 working days

Netherlands.................. 10-11working days

New Zealand................. 8-12 working days

Norway......................... 11-19 working days

Poland......................... 10-12 working days

Russia.......................... 14-19 working days

South Korea................. 10-11 working days

Singapore.................... 10-11 working days

Spain........................... 10-15 working days

Sweden........................ 13-15 working days

Switzerland................. 10-13 working days

Taiwan.......................... 6 - 9 working days

Thailand........................ 9-15 working days

U.S.A............................ 8 - 17 working days



If you can't find the country you are looking for, please feel free to ask us.



* EMS courier service *

For faster delivery, buyer may pay extra to upgrade the shipment to EMS courier service. Please let us know if interested.



--------------------

In case the shipment doesn't arrive:



...due to incorrect details incurred by us: we will re-send the parcel

...due to address change: please contact your local Post Office for redirection immediately. Additional shipping charges will be applicable to re-send the order if the parcel has been returned to us.

...due to recipient unavailable at the time of delivery: in general your local Post Office will keep the parcel for collection for up to 15-30 days, please contact your local Post Office for assistance. Additional shipping charges will be applicable to re-send the order if the parcel has been returned to us.



To ensure the parcel arrives safely and escalate the delivery, please note the estimated transit time to your country and track the status of your order. Please contact us for further assistance in case of non-delivery or delay of 1+ week.