To: <hyperionvapeshop@gmail.com>

Subject: DNA-30D shipping packaging

Date: Sun, May 18, 2014 6:22 PM

Hey there, just noticed from a mate that you guys had a few DNA boards in stock, I was about to jump on it and pick a few up but I noticed this thread when I googled Hyperion (as I haven't heard of you guys before now) - http://www.vaportalk.com/forum/topic/22465-hyperion-vapeevolv/

I work with ICs quite a bit for my day job and I'm very well aware of how static can (and in most cases will) damage an unprotected package during shipping, I was wondering if this had been rectified? There wasn't much conclusion from the op of that thread but considering the issue went to Evolv, I would imagine they've already given you the usual ESD lecture.

If this isn't a problem any more I'll definitely be picking a few up!

--

Scott S.

Systems Engineer

Hypermine Networks

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From: hyperionvapeshop@gmail.com

To: "Scott Stamp" <scott@hypermine.com>

Sent: Tuesday, May 20, 2014 12:06:11 AM

Subject: Re: DNA-30D shipping packaging

Hi Scott,

We have tape the item inside the box so it wont rattle around. As far as static bags, we dont have any. But we've shippes almost 500 dna30 boards and only that one guy had issue.

Thank you,

Ray

Hyperionvape.com

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To: <hyperionvapeshop@gmail.com>

Subject: Re: DNA-30D shipping packaging

Date: Tue, May 20, 2014 1:09 PM

So... you're shipping a static-sensitive device at a $50 price point, with no ESD protection, through the USPS.

Uh-huh. I'll take my business elsewhere, probably somewhere that can afford a 5-cent bag. Thanks Ray.