Apple Inc. is confronting a botched software update and consumer complaints that its flagship phone can be bent out of shape, just one week after launching its new iPhones.

In a rare move Wednesday, the Cupertino, Calif., electronics maker yanked an update to its latest iPhone, iPad and iPod software hours after making it available. Some owners complained the software had disrupted their phone's ability to make calls and disabled the TouchID fingerprint sensor used to unlock devices.

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