Nexbrain is a leading Chatbot application development company in India. our Chatbots have brought in a significant change in business and technology

A Chatbot is defined as any software that performs automated tasks, without human interventions. Chatbots is a software that identifies the information being shared by a customer through text or over voice and provide an appropriate solution to them.

The advent of chatbots has simplified the process of customer service executives as they can now look into the customer issues that cannot be sorted by the chatbots.

Once the chatbots are installed, they need a training period, in which the system “learns” through artificial intelligence and machine learning techniques. Chatbots get smarter and learn more as they keep interacting with more customers.