NBA 2K15 was released stateside today and the wildly popular basketball series already has fans in a spin.

Reviews have been massively positive so far but gamers have been experiencing a bit of an issue with one feature in particular: the face scan.

Like never before, the game is promising to put you in the thick of the action, with the next-gen technology promising to lift your face into the ever-popular MyCareer mode for an even more realistic experience.

But early results have been... mixed and prompted a bit of a backlash on social media.

NBA 2K Digital Marketing Director Ronnie Singh has now tweeted advice for those having trouble with the face scan feature (below).