Quote I went out to the 3 separate locations on Rishi to get all 3 data packets. On 12-12-2014 I then went in a group with 3 others and tried to complete the gathering of the 4 +10 Datacrons. We were able to get all the steps and necessary buffs to proceed to the Unique Rock Formation. When we arrived there the Unique Rock Formation was not clickable and the scanning beams from the 3 skulls were active. In addition the laser was pointing to rock area with the 4 datacrons. We did go to all available instances and it was the same issue.



I have seen numerous reports on the achievement bug and that being corrected in the next patch.



I am wondering is the actual process to get the 4 +10 datacrons being fixed? In addition I did place an issue with Customer Service (Ticket 14703799). The response was pretty generic and referencing link to SWTOR patches and a forum page. Of which nothing refers to correcting the problem of not being able to get the datacrons.



I would like to know if the problem is being addressed and if those of us who attempted to get datacrons will get the data packets back to try again or do we have spend hours gathering the Data Packets again.



Thank you for your time.