Keep Americans Connected Pledge

In response to the COVID-19 pandemic, and the challenges that many Americans have faced, FCC Chairman Ajit Pai announced the Keep Americans Connected Initiative on March 13, 2020 and extended it to June 30, 2020. In order to ensure that Americans do not lose their broadband or telephone connectivity as a result of these exceptional circumstances, he specifically asked broadband and telephone service providers, and trade associations, to take the Keep Americans Connected Pledge. More than 800 companies and associations signed the Chairman's pledge, which read as follows:

Given the coronavirus pandemic and its impact on American society, [[Company Name]] pledges to: not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic; waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and open its Wi-Fi hotspots to any American who needs them.

Chairman Pai has also urged companies with low-income broadband programs to expand and improve them and those without them to adopt such programs. He called on broadband providers to relax their data usage limits in appropriate circumstances and take steps to promote remote learning and telehealth. See the list of companies that went above & beyond and additional steps they have taken.

More Ways the FCC is Keeping Americans Connected

Learn more about additional FCC efforts to address COVID-19 at fcc.gov/coronavirus.

Releases



FCC Approves Final Set of COVID-19 Telehealth Program Applications



FCC Approves 13th Set of COVID-19 Telehealth Program Applications



FCC Extends Waiver of Sponsorship ID Requirements for COVID-19 PSAs



FCC Approves Twelfth Set of COVID-19 Telehealth Program Applications



FCC Chairman Urges Congress to Help Consumers Stay Connected



FCC Approves Eleventh Set of COVID-19 Telehealth Program Applications



FCC Surpasses $100 Million in Approved COVID-19 Program Applications



FCC Approves Ninth Set of COVID-19 Telehealth Program Applications



FCC Boosts Wireless Broadband for Rural Kentucky



FCC Partners with NARUC to Raise Lifeline Awareness During COVID-19



FCC Streamlines Lifeline Process for Tribal Consumers



FCC Grants Makah Tribe Spectrum Access for Broadband During Pandemic



FCC Approves Eighth Set of COVID-19 Telehealth Program Applications



FCC, FTC Demand Robocall-Enabling Service Providers Cut Off Scammers



FCC Approves Seventh Set Of COVID-19 Telehealth Program Applications



Broadband, Telephone Providers Extend Keep Americans Connected Pledge



FCC Extends Temporary Waivers For Relay Services Rules During Pandemic



FCC Approves Sixth Set of COVID-19 Telehealth Program Applications



FCC Approves Fifth Set Of COVID-19 Telehealth Program Applications



FCC Makes It Easier for Companies to Rehire Laid Off Employees



5.9 GHz Band Boosts Consumer Internet Access During Covid-19 Pandemic



Chairman Pai Extends Keep Americans Connected Pledge Through June 30



FCC Eases Lifeline Process for Unemployed Americans During Pandemic



FCC Approves Fourth Set of COVID-19 Telehealth Program Applications



FCC and U.S. Department of Education Promote Remote Education



FCC Approves Third Set of COVID-19 Telehealth Program Applications



FCC Approves Second Set of COVID-19 Telehealth Program Applications



Waiver of the Red Light Rule for the COVID-19 Telehealth Program



FCC Grants Navajo Nation Temporary Spectrum Access During Pandemic



Chairman Pai Remarks on Regulation in Times of Pandemics



FCC Approves First Set of COVID-19 Telehealth Program Applications



FCC Tasks BDAC Working Group With Addressing COVID-19 Challenges



FCC Grants NYC Fire Department Spectrum Access During Pandemic



Public Safety Licensee Guidance on COVID-19 STA and Waiver Requests



FCC Enables Rapid Cell Site Deployment for Wisconsin COVID-19 Facility



FCC's COVID-19 Telehealth Program Application Portal Opens on Monday



FCC Provides TV Stations Flexibility to Air Local Community Events



Guidance on the COVID-19 Telehealth Program Application Process



Chairman Pai Thanks Broadcasters for Their Response to COVID-19



FCC Fights COVID-19 with $200M; Adopts Long-Term Connected Care Study



Chmn Pai Hears Update from Broadband and Telephone Service Providers



FCC Enables Rural Broadband Providers to Waive Consumer Fees



FCC Extends Key E-Rate Program Deadlines Due to COVID-19 Pandemic



WTB Issues STA and Waiver Filing Guide



Chairman Pai Announces Plan for $200 Million COVID-19 Telehealth Program



FCC Acts to Keep Lifeline Subscribers Connected During COVID-19



Home Network Tips for the Coronavirus Pandemic



FCC Ensures Americans Can Access Zoom and WebEx During COVID-19 Crisis



FCC Grants WISPs Temporary 5.9 GHz Spectrum Access for Rural Broadband



FCC Provides Relief for Rural Health Care Program Participants



FCC's Keep Americans Connected Pledge Surpasses 500 Signatures



Stepping Up to the Coronavirus Challenge - FCC Chairman Ajit Pai



FCC Grants AT&T and Verizon Temporary Spectrum Access During Pandemic



FCC Warns of COVID-19 Robocall & Text Scams



Chairman Pai Welcomes More Keep Americans Connected Pledge Signers



FCC Grants Deadline Extension for Certain 3650-3700 MHz Licensees



FCC Grants Verizon Temporary Spectrum Access During COVID-19 Pandemic



FCC Acts to Support Telehealth & Remote Learning During Coronavirus



FCC Waives RHC and E-Rate Gift Rules Due to COVID-19



FCC Chairman Thanks Companies Going Above and Beyond Pledge



FCC Grants US Cellular Temporary Spectrum Access During Coronavirus



FCC Waives Lifeline Rules to Help Keep Low-Income Consumers Connected



Chairman Pai Commends Broadcasters' Coronavirus Response



Guidance for Stations in Phase 9 of the Post-Incentive Auction



More Providers Take Chairman Pai's Keep Americans Connected Pledge



FCC Grants Flexibility to TRS Providers During Coronavirus



FCC Grants Temporary Waiver of Certain TRS Rules During Coronavirus



FCC Grants T-Mobile Temporary Spectrum Access During Coronavirus



Chairman Pai Welcomes Increase in Rural Health Care Funding



WCB Extends E-Rate Application Filing Window for FY20 Due to COVID-19



Chairman Pai Launches the Keep Americans Connected Pledge