I am outraged at the assertions made by Tom Coughlin of Comcast in his letter to The Sun ("Comcast provides competitive services in Baltimore," July 9). His claims that Comcast operates in a highly competitive market are laughable. Comcast is our only realistic option, and if any one dares to opt out of any of Comcast's services, he/she will see the price for the other services go up. Yes — drop one service in an effort to lower your bill and instead you end up paying more. It is a nasty game that is played out every single time a Comcast promotion ends or a new service is introduced.