I participated in the previous faction war, and was surprised to find after this one had completed that I failed to qualify because I didn't notice the rules of entry change requiring you to choose a faction beforehand.



I was even more surprised when I emailed support requesting that I be given the border anyway, and was flatly denied.



I'm sorry, but although I didn't "click the button", I spent hours upon hours which I otherwise would not have playing Gwent, exclusively Skellige, because I thought i was participating, following the precedent set in the *very* recent past for an essentially identical event.



I just don't understand why this small mistake isn't a forgivable offense, considering how much of my time was spent working toward the rewards and how little (nothing) it would cost CDPR to make me (a longtime and paying customer) feel better about it.



If the portraits/titles were of a limited supply, or if handing them out actually *cost* something of CDPR, I would understand. If "clicking the button" was somehow worthy of achievement in and of itself, I would understand, but it's obviously not. It's a technicality, a brand new hoop I didn't realize I had to jump through, and for not doing so I effectively threw away a significant amount of time which CDPR apparently has little respect for.



I just truly don't understand why this can't be forgiven. The effort I put in is there in the data and verifiable. Giving the reward costs nothing, and hurts no one. Common sense says an event like this serves to encourage people to play the game for the long term and to generate good will, and yet showing no respect for the effort I put in is a slap in the face, accomplishing neither of those things.



On the contrary, after the past few months and now this, the CDPR good will for me personally has just about run out.

















