I purchased 2 of these cell phones because I caught them at low price $14.99 ea, plus I purchased an extended warranty for each phone but for some crazy Best Buy reason it doesn't appear on my receipt when I went to the store to pick up the phones. I asked the Best Buy clerk how do I prove I purchased the warranty ? The Best Buy clerk told me not to worry because its in their system. I guess its in their mystery system ? The Best Buy Ad says these work on the Verizon no annual contract prepaid cards and they cost $35 or $45, for 30 day use. They also advertise a $45 card for 90 days of use. I expected to buy a $35 card initially to try out the phones. But I was wrong ! When I went to the store to activate my phones the Best Buy rep advised me these phones require an initial purchase of a $45 card for each phone. My 30 days has expired, the phone has no rollover of minutes. When I checked my remaining minutes I immediately received a robo message on the phone asking me to set up an auto pay option. I'm not comfortable with that option plus the fact I had to buy a prepaid $45 instead of a $35 card to try out this phone. 3G is not the greatest Verizon for a cheap throw away phone there should be a $20 prepaid card for people who are not heavy phone users. I don't think I will continue to use this phone any further for several reasons, 1) My warranty plan price is not displayed on my store receipt, 2) the cost of the card had to be $45 instead of $35, 3) the screen size is much smaller in person than expected, 4) it has one 5 MP camera which took a blurry picture, 5) there is no case or bumper available for this phone, except for a big old fashioned pleather type pouch with a snap closure that Best Buy sells for $39.99, 6) Best Buys Ad was misleading for the cost of the prepaid phone cards $45, $35 for 30 days of use, and another card costing $45 for 90 days, (there is no $45.00, 90 day card available for this phone).