SMART OVEN USER MANUAL

Model: EB544N

Read all instructions carefully before using your oven.

KEEP THIS MANUAL FOR FUTURE REFERENCE.

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PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks. Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces. Do not operate the oven if it is damaged. It is particularly important that the oven door closes properly and that there is no damage to the: DOOR (bent) HINGES AND LATCHES (broken or loosened) DOOR SEALS AND SEALING SURFACES. The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

Model: EB544N Rated Voltage: 120 V~ , 60 Hz Rated Input Power: 1600 W Rated Output Power (Microwave Oven): 1000 W Rated Output Power (Convection Oven): 1400 W Rated Output Power (Keep Warm): 1300 W Oven Capacity: 1.5 cu. ft. Turntable Diameter: 13.6 in. External Dimensions: 21.73 x 21.38 x 12.83 in. Net Weight: Approx. 44.75 lb .

Contents

SPECIFICATIONS

Important safety instructions

Setting up your oven

Operating your oven

Using your oven as a microwave

Other cooking modes

Care and maintenance

Cooking safely

Device settings

Troubleshooting

Legal and compliance

When using electrical appliances basic safety precautions should be followed, including the following:

WARNING: FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, BURNS, ELECTRIC SHOCK, EXPOSURE TO EXCESSIVE MICROWAVE ENERGY, OTHER INJURY, OR DAMAGE.

Read all instructions carefully before attempting to use the appliance. For your safety, follow the specific PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY on the inside cover. This appliance must be grounded - only connect it to a properly grounded outlet. For guidance, follow the GROUNDING INSTRUCTIONS on page 3. Install this appliance in a location based on the provided installation instructions on page 9. Certain items (like whole eggs, sealed containers, and closed glass jars) may explode when heated and should never be cooked or warmed in this oven. Use this appliance only for its intended use, as described in the manual. Do not heat or use corrosive chemicals or vapors to clean this appliance. This oven is designed to heat, cook, or dry food and should only be used for those reasons. It is not designed for industrial or laboratory use. This device, its voice features, and the included accessories are not intended for use by children under the age of 13. Do not allow children to use this device. Adult supervision is recommended if used by persons over the age of 13. Hot contents can cause severe burns. Use caution when removing hot items. Do not operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped. Be careful using the power cord and plug. To reduce the risk of fire, electric shock, or harm when using the power cord, follow these instructions: Do not force the plug into a power outlet.

Do not expose the plug or cord to liquids.

The power cord could present a strangulation hazard. Keep out of reach of young children. This appliance should be serviced only by qualified service personnel. If your appliance needs service, please contact Amazon Customer Support. To avoid overheating, do not cover or block any openings on the appliance or cover the racks with metal foil. Do not store this appliance outdoors. Do not use this product near water - for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations. Similarly, do not immerse the power cord or plug in water. Keep the appliance, its power cord, and plug in a well-ventilated area, away from heat sources and heated surfaces - especially when in use. Do not allow the cord to hang over the edge of your table or counter. Follow the cleaning instructions on page 20 under "Care and Maintenance." To reduce the risk of fire in the oven cavity: Do not overcook food. Carefully attend appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking. Remove wire twist-ties from paper or plastic bag before placing bag in oven. If materials inside of the oven ignite, keep oven door closed, turn oven off, and disconnect the power cord - or shut off power at the fuse or circuit breaker panel. Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the cavity when not in use. Do not leave appliance unattended during operation in microwave cooking mode. When operating in Remote Start mode, please be sure to follow the guidelines in this manual. Do not let grease or other residue accumulate inside the oven. Liquids such as water, coffee, or tea can be overheated beyond the boiling point without appearing to be boiling. Although liquids may be very hot, you may not always see visible bubbling or boiling when the container is removed from the oven. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED INTO THE LIQUID. Operating the oven's microwave functions, such as reheat or defrost, with no food inside the oven may cause damage to the oven and could start a fire. The oven's door and turntable are made of glass. This glass could break if the appliance is dropped or receives a substantial impact. If the glass breaks, chips, or cracks, stop all use of the appliance and do not permit anyone to touch or attempt to remove the damaged glass. For repairs or service, please contact Amazon Customer Support. Contact details can be found at amazon.com/help/smartoven. Faulty service may void the warranty. Use the included grill racks, temperature probe, and air fry pan only as instructed in this user manual. Do not use these or any other non-microwave safe products in any cooking mode with microwave function. See pages 13-20 for details on cooking modes. Oversized foods or oversized metal utensils should not be inserted in a microwave as they may create a fire or risk of electric shock. Do not clean with metal scouring pads. Pieces can burn off the pad and touch electrical parts involving a risk of electric shock.

SAVE THESE INSTRUCTIONS

WARNING: CHOKING HAZARD - SMALL PARTS CONTAINED IN THE APPLIANCE OR PACKAGING MAY PRESENT A CHOKING HAZARD TO SMALL CHILDREN. KEEP OUT OF REACH OF CHILDREN.

WARNING: The external surface of the oven may be hot during operation or shortly thereafter. Use caution when touching external surfaces of the oven. Do not place anything on top of the oven or in close proximity of such surfaces.

GROUNDING INSTRUCTIONS

WARNING: Improper use of grounding can result in risk of electric shock. Consult a qualified electrician or service person if you do not completely understand these grounding instructions or if you are unsure if the appliance is properly grounded.

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. If the plug will not fit into a receptacle, have the proper receptacle installed by a qualified electrician.

A) A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.

A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord. B) Longer cord sets or extension cords may be used if care is exercised in their use. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug, and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord shall be equal to or greater than the electrical rating of this appliance. If the power supply cord is too short, another option is to have a qualiﬁed electrician or serviceman install an outlet near the appliance.

Longer cord sets or extension cords may be used if care is exercised in their use. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug, and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord shall be equal to or greater than the electrical rating of this appliance. If the power supply cord is too short, another option is to have a qualiﬁed electrician or serviceman install an outlet near the appliance. C) If a long cord or extension cord is used: 1) The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance. 2) The extension cord must be a grounding-type 3-wire cord. 3) The longer cord should be arranged so that it will not drape over the counter top or tabletop where it can be pulled on by children or tripped over unintentionally.

If a long cord or extension cord is used:

ADDITIONAL WARNINGS AND PRECAUTIONS

Make sure all cookware, thermometers, and utensils used in your oven are suitable for the cooking mode you choose. Arcing refers to sparks in the oven when a microwave function is enabled. Arcing can be caused by (i) metal or foil touching the side of the oven; (ii) metal, such as twist-ties, gold-rimmed dishes or containers with metal handles; or (iii) recycled paper products that contain metal. For any cooking modes that use microwave power, only use microwave-safe cookware. See pages 5-6 for instructions on materials that can be used in the oven in various cooking modes. For convection cooking modes, use only containers and utensils indicated as oven safe by the manufacturer of such products.

Hot foods and steam can cause burns. Be careful when opening any containers of hot food and direct steam away from your hands and face. To prevent the buildup of pressure when heating, make sure to vent, pierce, or slit containers, pouches, or plastic bags as directed by packaging.

Liquids and foods may heat unevenly in the microwave. Always stir heated liquids and foods carefully before serving.

Use caution around pacemakers and similar medical devices. Personal medical devices, such as pacemakers, may be sensitive to microwave interference. If any interference is observed, consult your physician before resuming use.

HOUSEHOLD INDOOR USE ONLY

SMART OVEN COOKING MODES

RACKS AIR FRY TRAY TEMP PROBE AIR FRY Tall Rack Recommended Optional CONVECT Tall Rack Recommended Optional KEEP WARM Short Rack Optional Optional AUTO ROAST Short or Tall Recommended Required MICROWAVE* Do Not Use Do Not Use Do Not Use DEFROST* Do Not Use Do Not Use Do Not Use REHEAT* Do Not Use Do Not Use Do Not Use PRESET COOK* Do Not Use Do Not Use Do Not Use

* Cooking modes with an asterisk are microwave cooking modes. The other cooking modes are convection cooking modes.

For additional information related to these cooking modes, see pages 13-20 of this manual and amazon.com/help/smartoven.

MATERIALS YOU CAN USE IN THE OVEN WHEN USING MICROWAVE COOKING MODES

UTENSILS REMARKS Browning dish Use only microwave-safe browning dishes. Follow manufacturer’s instructions. Dinnerware Microwave-safe only. Follow manufacturer's instructions. Do not use cracked or chipped dishes. Glass jars Microwave-safe only. Always remove the lid from the glass jar and ensure there are no metal components on the glass jar. Use only to heat food until just warm. Most glass jars are not heat resistant and may break. Glassware Microwave-safe only. Make sure there is no metallic trim. Do not use cracked or chipped dishes. Oven cooking bags Microwave-safe only. Follow manufacturer's instructions. Do not close with metal tie. Make slits to allow steam to escape. Paper plates and cups Use for short-term cooking/warming only. Do not leave oven unattended while cooking. Do not use recycled paper plates or cups, they may contain metal. Paper towels Use to cover food for reheating and absorbing fat. Use with supervision for short-term cooking only. Do not use recycled paper towels, they may contain metal. Plastic Microwave-safe only. Follow the manufacturer's instructions. Some plastic containers soften, as the food inside gets hot. "Boiling bags" and tightly closed plastic bags should be slit, pierced or vented as directed by the manufacturer. Plastic wrap Microwave-safe only. Use to cover food during cooking to retain moisture. Do not allow plastic wrap to touch food. Thermometers Microwave-safe only (meat and candy thermometers). Do not use regular cooking thermometers when cooking with the oven. The metal and other components in these thermometers could cause arcing and possible damage to the oven.

MATERIALS TO BE AVOIDED ALTOGETHER WHEN USING MICROWAVE COOKING MODES

UTENSILS REMARKS Aluminum foil Use for convection cooking. Use only for shielding in microwave cooking. Arcing can occur if foil is too close to oven walls. The foil should be at least 1 inch (2.5 cm ) away from oven walls. Metal container Use in convection mode only if the manufacturer indicates it is oven-safe. May cause arcing in other modes. For microwave cooking modes, transfer food into microwave-safe dish. Food carton with metal handle May cause arcing. Transfer food into microwave-safe dish. Metal twist ties May cause arcing and could cause a fire in the oven. Paper bags May cause a fire in the oven. Plastic foam Plastic foam may melt or contaminate the liquid inside when exposed to high temperature.

For use instructions related to the included air fry pan, grill racks, and temperature probe, see page 7.

For additional information related to materials you can use or should avoid using in the oven, and other safety cooking tips, see amazon.com/help/smartoven.

WARNING FOR USING ACCESSORIES IN YOUR AMAZON SMART OVEN

Do not use the grill racks, temperature probe, or air fry pan in any microwave cooking mode. The turntable should remain in place for all cook modes.

Remove the grill racks, temperature probe, and air fry pan from the oven when not in use. Use pot holders when handling these accessories. They may be hot. Be sure that the grill rack, temperature probe, and air fry pan are positioned properly inside the oven to prevent product damage.

Grill racks

Use these racks only with convection cooking modes. Do not use with any microwave cooking mode. See a list of cooking modes on pages 13-19. You can also reference the table on page 5 (Smart Oven Cooking Modes).

Illustration shows two circular-shaped convection oven grill racks.

Temperature probe

Use the temperature probe only with convection cooking modes, including auto roast. Do not use with any microwave cooking mode. See a list of cooking modes on pages 13-19.

NOTE: (i) Always wear a heat-resistant glove to touch the temperature probe during or just after cooking. Do not touch with bare hands. (ii) Wash the temperature probe tips with hot, soapy water and dry thoroughly. (iii) Temperature Range: 20° C to 100° C (68° F to 212° F ). (iv) Temperature Accuracy: +/- 2.5° C (+/- 4.5° F )

Illustration shows a temperature probe with a pointed tip at one end and a mono jack plug at the other.

Air fry pan

Use the air fry pan only with convection cooking modes, including auto roast. Do not use with any microwave cooking mode. See a list of cooking modes on pages 13-19.

Illustration shows a circular-shaped air fry pan.

Remove the oven and all materials from the carton and inside the oven. Your oven comes with the following accessories:

Glass tray

Turntable ring assembly

Tall & short grill racks

Temperature probe

Air fry pan

Quick Start Guide

User manual

Illustration shows an open microwave oven with parts labeled. The microwave oven has the following parts labeled on the open door to the left. Point A refers to two safety interlock systems on the inside of the door. Point B refers to the door assembly around point C referring to the observation window. The next two points refer to parts inside the oven. D refers to the glass tray shown in mid-air. E refers to a turntable ring assembly below in mid-air. F refers to the turntable shaft shown at the bottom of the oven. The next two points refer to parts on the right, outside panel of the oven. G refers to the control panel to the right with buttons and a timer at the top. H points to the Ask Alexa button which is at the last line of buttons in the panel. A ) B ) C ) D ) E ) F ) G ) H ) 1 2 3 4 5 6 7 8 9 0 Def r ost P r eset C OOK MCW Mic ro w a v e Co n v e c t Air F r y Auto R eheat K eep W arm Auto R oast Se t tings Timer +30 Sec Sta r t Stop P ause Enable R emote Sta r t ASK ALE X A A B C D E F H G Cook Turntable ring assembly Turntable shaft Control panel Ask Alexa button Safety interlock system Door assembly Observation window Glass tray

Turntable installation

Illustration shows the parts of a turntable installation. The parts are labeled from top to bottom as follows: Hub's underside is at the top with a glass tray surrounding it in the form of a concentric circle. The turntable ring assembly is below followed by the turntable shaft at the bottom. Hub (underside) Glass tray Turntable ring assembly Turntable shaft

A) Do not place the glass tray upside down. The tray should be able to rotate freely.

Do not place the glass tray upside down. The tray should be able to rotate freely. B) Both the glass tray and turntable ring assembly must always be used while in all modes.

Both the glass tray and turntable ring assembly must always be used while in all modes. C) Place all food and food containers on the glass tray for microwave cooking. For convection, air fry, and auto roast cooking, use a grill rack on top of the glass tray.

Place all food and food containers on the glass tray for microwave cooking. For convection, air fry, and auto roast cooking, use a grill rack on top of the glass tray. D) If the glass tray or turntable ring assembly cracks or breaks, contact Amazon Customer Support. Faulty service may void the warranty.

Remove all packing material and accessories. Examine the oven for any damage, such as dents or a broken door. Do not install the oven if it is damaged.

Cabinet: Remove any protective film from the oven. Do not remove the light brown mica cover that is attached on the inside wall of the oven cavity.

A) Select a stable and level surface that provides enough open space for the intake and/or outlet vents. The minimum installation height is 36 inches (91.4 cm ) above the floor. The back of the appliance should be placed facing a wall. A minimum clearance of 3 inches (7.5 cm ) is required between the oven and any adjacent walls. Leave a minimum clearance of 12 inches (30 cm ) above the oven. Do not remove the legs from the bottom of the oven. Blocking the intake and/or outlet openings may damage the oven. Place the oven as far as possible from all radios, TVs, and compatible voice assistants as possible. Operation of this oven may cause interference to radio or TV reception. The external surface of the oven may be hot during operation or shortly thereafter. Use caution when touching external surfaces of the oven. Do not place anything on top of the oven or in close proximity of such surfaces.

Select a stable and level surface that provides enough open space for the intake and/or outlet vents. B) Plug the oven into a standard grounded household outlet. Make sure the voltage and frequency of the outlet are compatible with the voltage and frequency on the rating label of the oven.

Plug the oven into a standard grounded household outlet. Make sure the voltage and frequency of the outlet are compatible with the voltage and frequency on the rating label of the oven. C) Place other wireless devices at least 12 inches (30 cm ) away from the oven.

Illustration shows a modular, smart kitchen with multiple cabinets and an Alexa Echo device. Smart, modular L-shaped kitchen. To the extreme left is an electrical socket with a wire plugged in and leading to a microwave oven on a cabinet. The height measurements of the cabinet read Minimum 36 inches or 91.4 centimeters. The clearance measurement between the microwave and the adjacent wall reads Minimum 3 inches or 8 centimeters. The distance between the microwave's top and the cabinet above reads: Minimum 12 inches or 30 centimeters. There are four cabinets. The second cabinet on the left has an electrical stove. The corner has a potted plant on the cabinet top. The right side has two cabinets: the one on the left has a sink with a tap. A window is present near the sink. The one on the right has an Alexa-enabled device placed on top and plugged into an electrical socket. Alexa-enabled devi c e M i n 1 2 i n ( 3 0 c m ) M i n 3 i n ( 8 c m ) M i n 3 6 i n ( 91 . 4 c m )

WARNING:

A) Do not install the oven over a range cooktop or other heat-producing appliance. Installation near or over a heat source could damage the oven and void its warranty.

Do not install the oven over a range cooktop or other heat-producing appliance. Installation near or over a heat source could damage the oven and void its warranty. B) Do not place the oven near combustible materials or in an area where heat, moisture, or high humidity are produced.

Do not place the oven near combustible materials or in an area where heat, moisture, or high humidity are produced. C) Do not operate the oven without placing the glass tray and turntable ring in their proper positions.

Do not operate the oven without placing the glass tray and turntable ring in their proper positions. D) Make sure that the power supply cord is not damaged and that it doesn't run under the oven or over any hot or sharp surfaces.

Make sure that the power supply cord is not damaged and that it doesn't run under the oven or over any hot or sharp surfaces. E) The outlet must be readily accessible so that it can be easily unplugged in the case of an emergency.

The outlet must be readily accessible so that it can be easily unplugged in the case of an emergency. F) If the power cord is too short, contact a qualified electrician or service technician to install an outlet near the appliance.

If the power cord is too short, contact a qualified electrician or service technician to install an outlet near the appliance. G) Do not let the power cord hang over the edge of your counter or other surface.

Do not let the power cord hang over the edge of your counter or other surface. H) For best operation, plug this appliance into its own dedicated circuit to prevent it from causing lights to flicker, blowing a fuse, or tripping the circuit breaker.

For best operation, plug this appliance into its own dedicated circuit to prevent it from causing lights to flicker, blowing a fuse, or tripping the circuit breaker. I) A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.

A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord. J) If a long cord or extension cord is used: The marked electrical rating of the cord set or extension cord shall be compatible with the electrical rating of the appliance; Only use a 3-wire extension cord that has a 3-blade grounding plug, and a 3-slot receptacle that will accept the plug on the appliance; and The longer cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.

If a long cord or extension cord is used:

This appliance is compatible with Oven Trim Kit Model Number T7M54T and Oven Trim Kit Model Number T7MK4T by Amazon. Follow the instructions that accompany these kits.

Your oven can be controlled with Alexa using any Alexa-enabled device such as an Echo, Echo Dot, or the Alexa app. To control your oven using Alexa, you'll need to set up your oven and connect to Alexa. To do so:

Download the latest version of the Amazon Alexa app from the app store. Plug your oven into a power outlet that is grounded. Open the Alexa app, then tap the Devices icon in the lower right and add your oven as a new device. Illustration of a smart phone shows a forefinger placed on the right hand bottom button. Follow the on-screen instructions to set up your oven.

Once your oven is set up, it will beep and the LED will display the Wi-Fi icon and the local time in your location. You will also be able to access the oven's Settings in the Devices section of the Alexa app.

Note: It may take a few minutes for the LED to display the correct local time.

Setting up the Ask Alexa button

The Ask Alexa button makes Alexa control even simpler. Instead of saying, "Alexa, microwave for 1 minute," just press and release the Ask Alexa button and say "1 minute."

The Ask Alexa button will instantly put a paired Alexa-enabled device in listening mode, just as saying "Alexa" would.

The Alexa control consists of three function keys: the Ask Alexa button in the centre, Defrost button to the left and Preset Cook button to the right.

To set up and manage the Ask Alexa button, go to the oven's Settings page in the Devices section of the Alexa app and select Ask Alexa.

Refer to the back cover of this user manual or the Things to Try card for more examples of how the Ask Alexa button can make using Alexa even simpler.

You can use your oven without setting it up for Alexa control. However, we highly recommend using your oven with Alexa control to unlock its full potential.

Throughout this section, the following icons indicate:

instructions to operate the oven with voice.

instructions to operate the oven with voice, using the Ask Alexa button.

instructions to operate the oven using the keypad.

Refer to the back cover of this user manual for more Alexa commands.

NOTE: As a safety measure, except when Remote Start mode is enabled, the oven can only be commanded using voice within 10 minutes of the door being closed.

Once your oven has been set up for voice control with Alexa, it will automatically display the correct time on the display.

If you haven't set up your oven for voice control with Alexa, you can manually set the clock on the display. To do so:

Select Settings /Set Clock (only shown if your oven is not connected). The LED will display 24h for 24 hour time format. Press Settings again to select 12 hour time format. Press Start +30 Sec to select the desired time format. Enter the desired time in the selected format (for example, 12:24 PM). Press Start +30 Sec. The display will show the time. To cancel the process at any time, press Pause Stop Repeat these steps to reset the clock.

NOTE: If the oven is connected to the internet, time cannot be set using the keypad- the oven will override manually set time. If the time is not correct, check your time zone setting for the oven in the Alexa app.

To set a timer on your oven, press Timer, then enter the desired time, and press Start +30 Sec to start the timer.

For example, press Timer one five zero Start +30 Sec to start a timer for 1 minute and 50 seconds. When the timer finishes, the oven will beep 3 times.

To pause the timer at any time, press Pause Stop once. To cancel the timer, press Pause Stop twice.

NOTE: The maximum time possible on the timer is 9 hours 59 minutes and 59 seconds.

Turn off Wi-Fi

You can turn off Wi-Fi using the Settings menu. Press Settings until "turn Wi-Fi off" is displayed and press Start +30 Sec. While Wi-Fi is off, Alexa will not be able to send commands to your oven and you won't see oven updates in the Alexa app. You will still be able to cook using the oven's keypad. For more information, refer to Device Settings on page 23.

Enable Remote Start Pressing this button will put the oven into Remote Start mode, allowing you to issue voice or in-app commands to operate the oven beyond the normal 10-minute window after the oven door has been opened and closed. Once in Remote Start mode the oven will stay that way for 24 hours, as long as the door is not opened or any other keys are pressed on the keypad. The display will show the number of hours left in Remote Start mode. While the oven is in Remote Start mode, you can issue voice or in-app commands to operate any of the convection cooking modes, such as , air fry, convect, keep warm, and auto roast. For safety reasons, microwave cooking modes cannot be commanded via voice or in-app commands while the oven is in Remote Start mode.

NOTE: Do not let food sit in the oven more than 1 hour before or after cooking. Doing so can result in food poisoning or sickness.

"Alexa, microwave for X."

To microwave by time, say "Alexa, microwave for X," where X is the amount of time you'd like to cook for.

For example, to cook for 5 minutes, say "Alexa, microwave for 5 minutes." Or, to cook for 2 minutes and 39 seconds, say "Alexa, microwave for 2 minutes and 39 seconds."

To cook for 2 minutes, press and release the Ask Alexa button and say "2 minutes."

To cook by time, enter the time on the keypad and press Start +30 Sec. For example, to cook for 2 minutes and 39 seconds, press two three nine Start +30 Sec

"Alexa, add X to the microwave."

While microwaving, you can ask to cook for additional time by saying "Alexa, add X to the microwave," where X is the amount of time you'd like to add. For example, to add 2 minutes to the cooking time while the microwave is already running, say "Alexa, add 2 minutes to the microwave."

NOTE:

To cook for less than 10 seconds, press zero then the number of seconds you'd like to cook. For example, to cook for 7 seconds, press zero seven Start +30 Sec

By default, the oven will microwave at power 10 (maximum power).

There are several ways to quick cook using your oven's microwave mode.

To cook for increments of 1 minute (up to 9 minutes), press the number corresponding to the number of minutes you want to cook, then press Start +30 Sec. For example, to cook for 3 minutes, press three Start +30 Sec. This will start the oven microwaving for 3 minutes.

To cook for 30 seconds, press the Start +30 Sec button twice. microwaving for 30 seconds. While the oven is in operation, press the Start +30 Sec button to add 30 seconds to the microwave timer. This can be done repeatedly.

"Alexa, microwave for X on power Y."

By default, your oven will microwave at power 10 (maximum power). To cook at a specific power, say "Alexa, microwave for X on power Y," where X is the amount of time you'd like to cook for and Y is the power level.

For example, to cook at power 5 for 3 minutes, say "Alexa, microwave for 3 minutes at power 5."

You can also ask your oven to microwave at high, medium, or low power. For example, to cook on medium power for 5 minutes, say "Alexa, microwave for 5 minutes on medium."

To cook for 5 minutes on medium power, press and release the Ask Alexa button and say "5 minutes on medium."

To cook by power level, use the following sequence:

Press Microwave Enter the power level (1-10). Press Start +30 Sec Enter the time. Press Start +30 Sec

For example, to cook at power 6 for 2 minutes and 30 seconds:

Microwave six Start +30 Sec two three zero Start +30 Sec

Power levels for your oven are as follows:

Level number 10 9 8 7 6 5 4 3 2 1 Level High High High Medium Medium Medium Low Low Low Low Power 100% 90% 80% 70% 60% 50% 40% 30% 20% 10%

Note: While cooking you can press Microwave to see what power level is being used.

"Alexa, defrost chicken."

Press Defrost on the keypad until the desired food type is displayed. Press Start +30 Sec Enter the weight of the food item in ounces. Press Start +30 Sec

Defrost by time

"Alexa, defrost for 10 minutes."

If you want to defrost by a set time, keep pressing Defrost until Set Time is displayed.

Press Start +30 Sec Enter the defrosting time desired. Press Start +30 Sec

"Alexa, reheat 1 cup of coffee."

Your oven supports many microwave presets through voice, including popcorn, potato, (reheat) coffee, and others. For example, to cook 1 potato (weight: ~8 ounces), you can say "Alexa, microwave 1 potato."

To see the latest list of Alexa utterances for all supported preset functions, visit amazon.com/help/smartoven.

Microwaving popcorn

"Alexa, microwave 1.5 ounces of popcorn."

To microwave popcorn, say "Alexa, microwave X ounces of popcorn." Your oven will determine the time to cook your popcorn appropriately.

For example, to microwave 2.2 ounces of popcorn, say "Alexa, microwave 2.2 ounces of popcorn."

Press Preset Cook and "Popcorn" will be displayed as the first preset option. Then press Start +30 Sec to select.

"Alexa, reheat 1 cup of coffee."

For optimal results with sensor reheating, cover your food container with plastic wrap, leaving 1 inch of venting on two sides of the container.

Note: The reheat mode uses the oven's humidity sensor to detect the increasing humidity released during cooking and automatically adjusts the cooking time. Do not use reheat twice in succession on the same portion of food-it may result in severely overcooked or burnt food.

Press and release the Ask Alexa button and say "reheat 1 cup of coffee."

Auto Reheat To reheat a plate of food, use the following sequence:

Press Auto Reheat until "plate of food" is displayed. Press Start +30 Sec

Alexa, keep warm for 1 hour.

Press and release the Ask Alexa button and say "keep warm for 1 hour."

To adjust warming power level, use the following sequence:

Press Keep Warm until the desired warming level (high, med, or low) is displayed. Press Start +30 Sec

Easy microwaving presets

Press Preset Cook until the desired food type is displayed. Press Start +30 Sec to select the preset. Enter the weight or quantity if requested using the numbers on the keypad. Press Start +30 Sec

NOTE: Your oven will remember the last quantity of popcorn you microwaved using the keypad.

Child lock will prevent the use of the oven using either keypad or voice.

To turn child lock on:

Select Settings / Turn Child Lock On and press Start +30 Sec

To turn child lock off:

Select Settings / Turn Child Lock Off and press Start +30 Sec

NOTE:

Child lock will remain active even if the oven is unplugged and plugged back in.

Voice functionality will not be available when child lock is on.

Alexa, bake for 25 minutes at 350 degrees.

When convection cooking in your oven, set the tall rack in the center of the turntable and place the air fry pan on top. To use the temperature probe, plug it into the inside wall of the oven. If the temperature probe is plugged in, the display will show the current probe temperature. Press Convect to set the oven’s temperature.

Illustration shows an open microwave oven with a turntable and grill rack within. The following are placed from bottom to top within the open oven: a turntable, a tall grill rack, and an air fry pan. 1 2 3 4 5 6 7 8 9 0 Def r ost P r eset Cook C OOK MCW Mic ro w a v e Co n v e c t Air F r y Auto R eheat K eep W arm Auto R oast Se t tings Timer +30 Sec Sta r t Stop P ause Enable R emote Sta r t ASK ALE X A

To convection bake for 25 minutes at 350 degrees, press and release the Ask Alexa button and say "bake for 25 minutes at 350 degrees."

To set convection cook temperature and time, use the following sequence:

Press Convect until desired temperature is displayed OR enter the desired temperature on the keypad directly. Press Start +30 Sec Enter the time to cook in hours and minutes. Press Start +30 Sec

Note: While cooking you can press Convect to see what temperature the oven is set to.

Alexa, air fry 1 cup of French fries.

When air frying in your oven, set the tall grill rack in the center of the turntable and place the air fry pan on top with the food.

Illustration shows an open microwave oven with a turntable and grill rack within The following are placed from bottom to top within the open oven: a turntable, a tall grill rack, and an air fry pan. 1 2 3 4 5 6 7 8 9 0 Def r ost P r eset Cook C OOK MCW Mic ro w a v e Co n v e c t Air F r y Auto R eheat K eep W arm Auto R oast Se t tings Timer +30 Sec Sta r t Stop P ause Enable R emote Sta r t ASK ALE X A

Press and release the Ask Alexa button and say "air fry 1 cup of French fries."

To air fry by food type, use the following sequence:

Press Air Fry until the desired food is displayed. Press Start +30 Sec Select quantity. Press Start +30 Sec

To air fry by time, use the following sequence:

Press Air Fry until "set time" is displayed. Press Start +30 Sec Enter the time using the keypad. Press Start +30 Sec

Alexa, roast whole chicken.

Note: When auto roasting in your oven, set the short rack in the center of the turntable and place the air fry pan on top for best results. Auto roast cooks your food to a set temperature based on food type. If desired, you can set a custom temperature using the keypad.

Illustration shows an open microwave oven with a short rack and pan within. The following are placed from bottom to top within the oven: a turntable, a short rack, and an air fry pan. 1 2 3 4 5 6 7 8 9 0 Def r ost P r eset Cook C OOK MCW Mic ro w a v e Co n v e c t Air F r y Auto R eheat K eep W arm Auto R oast Se t tings Timer +30 Sec Sta r t Stop P ause Enable R emote Sta r t ASK ALE X A

To roast a whole chicken, press and release the Ask Alexa button and say "roast whole chicken."

To roast by food type using the keypad, use the following sequence:

Press Auto Roast until the desired food type is displayed. Press Start +30 Sec If the display shows "insert probe," plug the temperature probe into the inside wall of the oven and insert the probe into the middle of the food, getting the tip as close to the center of the food as possible. Make sure that no more than 0.5 inches of the metal part of the probe is outside the food. Press Start +30 Sec The display will say "enter temp," and a default temperature will be shown. Press Start +30 Sec if that is your target temperature, or enter a desired food temperature using the keypad. Press Start +30 Sec

Using the Alexa app, you can scan the barcode on some packaged food items and automatically program your Amazon Smart Oven to cook food.

Open the Alexa app and select Devices in the lower right corner. Select the "Cooking Group." On the Amazon Smart Oven item, choose the Scan to Cook link. Follow the instructions on the screen to scan your item. Prepare the food as directed. Place food in the oven and press Start +30 Sec on the oven.

Visit Amazon's customer support website at amazon.com/help/smartoven for a complete list of items that you can use with scan to cook.

Tracking your cooking

While cooking, you can use the Alexa app to see what cooking mode is being used, how much time is left, the current temperature, and the target temperature. If you're using the temperature probe, you can also check the temperature of your food.

Cleaning your oven

Make sure to unplug the oven before cleaning.

A) Clean the inside of the oven after use with a slightly damp cloth.

Clean the inside of the oven after use with a slightly damp cloth. B) Remove the glass tray and the turntable shaft from inside the oven and clean them in warm, soapy water.

Remove the glass tray and the turntable shaft from inside the oven and clean them in warm, soapy water. C) Carefully clean the doorframe, seal, and neighboring parts with a damp cloth.

Carefully clean the doorframe, seal, and neighboring parts with a damp cloth. D) Do not use abrasive cleaners or sharp metal scrapers to clean the oven door-they may scratch or shatter the glass.

Do not use abrasive cleaners or sharp metal scrapers to clean the oven door-they may scratch or shatter the glass. E) Clean the outside surfaces of the oven with a damp cloth, making sure that water does not seep into the vents.

Resetting the oven

Resetting your oven will remove registration information from the device, revoke all access to Alexa, and disconnect the oven from the internet. Once reset, the oven will be de-registered from your Amazon account.

Select Settings /Factory Reset press Start +30 Sec. Press one to confirm and press Start +30 Sec.

Ovens can play an important role at mealtime, but special care must be taken when cooking or reheating meat, poultry, fish, and eggs to make sure they are prepared safely. Ovens can cook unevenly and leave "cold spots," where harmful bacteria can survive. For this reason, it is important to use the following safe microwaving and convection oven cooking tips to prevent foodborne illness.

To remind you that you have food in the oven, it will beep every three minutes until you either open the door or press the Pause Stop button.

Microwave oven cooking

Arrange food items evenly in a covered dish and add some liquid if needed. Cover the dish with a lid or plastic wrap; loosen or vent the lid or wrap to let steam escape. The moist heat that is created will help destroy harmful bacteria and ensure uniform cooking. Cooking bags also provide safe, even cooking.

Do not cook large cuts of meat on high power (100%). Large cuts of meat should be cooked on medium power (50%) for longer periods. This allows heat to reach the center without overcooking outer areas.

To ensure food is cooked more evenly, stir or rotate food midway through the microwave time to eliminate cold spots where harmful bacteria can survive.

When partially cooking food in the oven to finish cooking on the grill or in a conventional oven, it is important to transfer the microwaved food to the other heat source immediately. Never partially cook food and store it for later use.

Use a food thermometer to verify the food has reached a safe minimum internal temperature. Cooking times may vary because ovens vary in power and efficiency. Always allow standing time, which completes the cooking, before checking the internal temperature with a food thermometer.

Cook foods to the following safe minimum internal temperatures:

Cook all raw beef, pork, lamb and veal steaks, chops, and roasts to a minimum internal temperature of 145° F as measured with a food thermometer before removing meat from the heat source. For safety and quality, allow meat to rest for at least three minutes before carving or consuming. For reasons of personal preference, consumers may choose to cook meat to higher temperatures.

as measured with a food thermometer before removing meat from the heat source. For safety and quality, allow meat to rest for at least three minutes before carving or consuming. For reasons of personal preference, consumers may choose to cook meat to higher temperatures. Cook all raw ground beef, pork, lamb, and veal to an internal temperature of 160° F as measured with a food thermometer.

as measured with a food thermometer. Cook all poultry to a safe minimum internal temperature of 165° F as measured with a food thermometer.

as measured with a food thermometer. Microwaving stuffed, whole poultry is not recommended. The stuffing might not reach the temperature needed to destroy harmful bacteria. Cook stuffing separately to 165° F .

. Cook egg dishes and casseroles to 160° F .

. Cook all fish and shelfish to a minimum internal temperature 145° F .

. Reheat leftovers to 165° F .

. Always check food for doneness before consuming, do not solely rely on automated features such as scan-to-cook or presets, or recipes and cooking guides.

Microwave defrosting

Remove food from packaging before defrosting. Do not use foam trays and plastic wraps because they may not be heat stable at high temperatures. Melting or warping may cause harmful chemicals to migrate into food.

Cook meat, poultry, egg casseroles, and fish immediately after defrosting in the oven because some areas of the frozen food may begin to cook during the defrosting time. Do not hold partially cooked food to use later.

Cover foods with a lid or a microwave-safe plastic wrap to hold in moisture and provide safe, even heating.

Heat ready-to-eat foods such as hot dogs, luncheon meats, fully cooked ham, and leftovers until steaming hot.

After reheating foods in the oven, allow standing time. Then, use a clean food thermometer to check that food has reached 165° F .

For updated or additional information about safe food handling and cooking, visit www.foodsafety.gov.

Changing settings

Press Settings until the desired setting is displayed (see table of settings below). Press Start +30 Sec to select the setting. For example, press Settings until "Turn Child Lock On" is displayed, then press Start +30 Sec To cancel without changing any setting, press Pause Stop

To access and change these settings, press Settings on your oven's keypad until you see the display reading below that matches the setting you want to change.

SETTING/ACTION DISPLAY READING NOTES Child lock TURN CHILD LOCK ON TURN CHILD LOCK OFF Selecting this option activates the child lock, which disables all keypad functions. To turn off child lock, press the Settings button until "turn child lock off" is displayed, and press Start to confirm. Wi-Fi connection TURN WIFI OFF TURN WIFI ON Selecting this option turns off your oven's Wi-Fi connection. When Wi-Fi is on, the display will read "turn Wi-Fi off." Press Start to turn Wi-Fi off. The Wi-Fi icon on the display will also turn off. When Wi-Fi is off, the display will read "turn Wi-Fi on." Press Start to turn Wi-Fi on. When turning on Wi-Fi, the Wi-Fi icon will flash until a connection is established, and then remain on. Note that when Wi-Fi is turned off, you will not be able to connect to the Alexa app or issue voice commands to the oven. Keypad sounds TURN KEY SOUND ON TURN KEY SOUND OFF You can select whether your oven beeps each time a key is pressed. Select this option and press Start to turn off key beeps. If the key sound is turned on (default) then the display will read "turn key sound off." Eco mode TURN ECO MODE ON TURN ECO MODE OFF Selecting this option by pressing Start turns on Eco mode, which turns off the LED display when the oven is not in use to save power. Pressing any key turns the display back on. Start setup process START SETUP When your oven is first plugged in, it will automatically enter setup mode for 15 minutes. To set up your oven after this time has passed, select this option and press Start to place your oven in setup mode. Then go to the Alexa app on your phone to complete the setup process. Reset device FACTORY RESET Selecting factory reset erases all registration information from your oven and removes any connection to Alexa and returns it to its original settings. Select this option and select "Press 1 to confirm," then press Start. Press 1 to perform the full factory reset, or press Stop to cancel. Send logs to Amazon Customer Support SEND LOGS Sends your device logs to Amazon Customer Support when requested. Please do not use this function unless requested by Amazon Customer Support. Update device software CHECK UPDATE Your oven should automatically update over time, as long as it is connected to the internet. If necessary, you can use this setting to manually check for and install a software update. If an update is available, during installation the display will read "updating" and you will not be able to use the oven until the update is complete. After installation, the display will read "done" for 10 seconds and then return to the clock. Check software version CHECK VERSION Press Start to review versions of the software installed on the oven.

Oven interference Radio and TV may experience interference when the oven is operating. This is normal and similar to the interference you may notice from small electrical appliances like mixers, vacuum cleaners, and electric fans. Hot air coming out of the vents or steam on the door While cooking/reheating, food may steam. Most of it will dissipate from the vents, but some may accumulate on a cool surface such as the oven door. This is normal. Oven won’t start A) The power cord is not plugged in tightly Unplug the cord, then plug it back in again after waiting 10 seconds. B) A fuse has blown or the circuit breaker has tripped Replace the fuse or reset the circuit breaker (oven repair should only be done by professionals). Confirm you are not using too many appliances on the same circuit. C) Trouble with the outlet Test the outlet with other electrical appliances or call an authorized serviceperson for repair. Oven does not heat The oven door is not closed properly Close the door properly. Glass turntable makes noise when the oven is operating The roller rest and/or bottom of the oven may be dirty Clean your oven according to the provided cleaning instructions. My display has gone blank and no clock is displayed Make sure your oven is plugged in. Eco mode may be turned on. Go to Settings/Eco Mode and press Start to turn it off. Arcing or sparking Materials to be avoided in oven were used. The oven is operated when empty. Spilled food remains in the cavity. Use microwave-safe cookware only. Do not operate with oven empty. Clean cavity with wet towel. The oven LED clock does not display the correct time zone after Alexa setup If the oven does not display the correct time zone after setting it up for Alexa voice control, go to the oven's Settings page in the Alexa app to set the desired time zone for the oven clock. Voice functionality is not working A) Alexa control has not been set up Refer to page 10 for instructions to connect your oven to Alexa. B) Child lock is enabled Disable child lock by following the instructions on page 23. C) Wi-Fi is not working Check that your router is working or contact your internet service provider. D) Wi-Fi password has changed Reset the device and set it up again. E) Wi-Fi access point or router has changed Reset the device and set it up again. (F) For Alexa voice commands to activate a microwave cooking mode, the oven door must have been opened and closed within the 10 minutes prior to such command. (G) For Alexa voice command to activate a convection cooking mode, the oven door must have been opened and closed within the 10 minutes prior to such command or the oven must be in the Remote Start mode. Setup is not working Try selecting Start Setup in the Settings menu and then follow the setup directions on page 10. If this does not work, try unplugging the oven and waiting for 5 seconds before plugging it back in.

COOKING TROUBLESHOOTING

Check your problem by using the chart below and try the solutions for each problem.

TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY Unevenly cooked foods Materials to be avoided in oven were used. Food is not defrosted completely. Cooking time or power level is not suitable. Food is not turned or stirred. Use microwave-safe cookware only, if using microwave cooking mode. Completely defrost food. Use correct cooking time and power level. Turn or stir food. Overcooked foods Cooking time or power level is not suitable. Use correct cooking time and power level. Undercooked foods Materials to be avoided in oven were used. Food is not defrosted completely. Oven ventilation ports are restricted. Cooking time or power level is not suitable. Use microwave-safe cookware only, if using microwave cooking mode. Completely defrost food. Check to see that oven ventilation ports are not restricted. Use correct cooking time and power level Improper defrosting Materials to be avoided in oven were used. Cooking time or power level is not suitable. Food is not turned or stirred. Use microwave-safe cookware only. Use correct cooking time and power level. Turn or stir food Sensor cooked foods not properly cooked Cover or lid on food not vented. Door opened before sensor-detected cooking time appears in display. Cover or lid over food must contain vent hole for escaping steam. Do not open door to stir or turn food before sensor-detected cooking time appears in display.

Compliance markings on device certification and other device compliance markings are located on the housing of the microwave.

FCC statement

This appliance generates and uses radio frequencies applicable to industrial, scientific and medical equipment (ISM) under the rules of the Federal Communications Commission (FCC). If this appliance is not installed or used properly, and strictly in accordance with the manufacturer's instructions, it may cause interference to radio and television reception. This appliance complies with Part 18 of FCC rules.

This appliance and its plug complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This appliance may not cause harmful interference, and

This appliance may not cause harmful interference, and (2) this appliance must accept any interference received, including interference that may cause undesired operation.

NOTE: This appliance and its plug have been tested and found to comply with the limits for a Class B digital device or external switching power supply, pursuant to part 15 of the FCC Rules.

The requirements of Part 15 and Part 18 of the FCC rules are designed to provide reasonable protection against harmful interference in a residential installation. This appliance and its plug generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If this appliance does cause harmful interference to radio or television reception, which can be determined by turning the appliance off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna of the radio or television.

Increase the separation between the appliance, its plug, and the receiver of the radio or television.

Connect the appliance to an outlet on a circuit different from that to which the receiver of the radio or television is connected.

Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to a product by the user that are not expressly approved by the party responsible for compliance could make the product no longer comply with the FCC Rules.

Information regarding exposure to radio frequency energy

The output power of the radio technology used in the appliance and its plug is below the radio frequency exposure limits set by the FCC . This appliance and its plug should be installed and operated with a minimum of 20 cm between the radiator and your body.

The appliance and the cord meet the FCC Radio Frequency Emissions Guidelines and are certified with the FCC . Information on these products is on file with the FCC and can be found by inputting such product's FCC ID (which can be found on the regulatory label of the appliance) into the FCC ID Search form available at transition. fcc.gov/oet/ea/fccid.

Please follow all applicable e-waste laws for the disposal of your oven.

The party responsible for FCC compliance is Amazon.com Services, Inc. 410 Terry Ave. North, Seattle, WA 98109 USA.

If you wish to contact Amazon visit amazon.com/help/smartoven, select United States, click Help & Troubleshooting, then scroll to the bottom of the page and under the Talk to an Associate option, click on Contact Us.

Device Name: Amazon Smart Oven

Model: EB544N

Warranty

Your new or Certified Refurbished Amazon Smart Oven is covered by a 1-year Limited Warranty, detailed in the Alexa App in Help & Feedback > Legal & Compliance and at www.amazon.com/devicesupport.

Amazon Terms & Policies

Amazon Smart Oven works with Amazon Alexa.

Before using it, please read all applicable terms, rules, policies, and usage provisions found in the Alexa app in Help & Feedback > Legal & Compliance and available at www.amazon.com/devicesupport (collectively, the "Agreements").

By using your Amazon Smart Oven, you agree to be bound by the Agreements.

CONTACT US

Servicing your appliance

If your appliance needs service, please contact Amazon Customer Support. Contact details can be found at amazon.com/help/smartoven. Faulty service may void the warranty.

Information for service personnel

An electronic copy of the Service Manual for this appliance is available at amazon.com/help/smartoven. A hard copy of the Service Manual can also be obtained by contacting Amazon Customer Support. Contact details can be found at amazon.com/help/smartoven.

ALEXA: THINGS TO TRY

With Alexa, say Or press and release the Ask Alexa button and say Alexa, microwave for 1 minute 1 minute Alexa, microwave for 4 minutes and 40 seconds 4 minutes and 40 seconds Alexa, microwave for 3 minutes on medium 3 minutes on medium Alexa, microwave for 10 minutes on power 8 10 minutes on power 8 Alexa, defrost for 11 minutes Defrost for 11 minutes Alexa, reheat for 5 minutes Reheat for 5 minutes Alexa, reheat 1 cup of coffee Reheat 1 cup of coffee Alexa, microwave 3 ounces of popcorn 3 ounces of popcorn Alexa, bake for 45 minutes Bake for 45 minutes Alexa, 25 minutes on convection baking 25 minutes on convection baking Alexa, set the oven to convection baking for 25 minutes Set the oven to convection baking for 25 minutes Alexa, bake for 30 minutes at 350 degrees Bake for 30 minutes at 350 degrees Alexa, roast 90 minutes at 350 degrees Roast 90 minutes at 350 degrees Alexa, roast at 375 degrees for 20 minutes Roast at 375 degrees for 20 minutes

To see the full list of cooking presets, go to amazon.com/help/smartoven/presets.

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