Purchasers who had trouble with a warranty claim for their Motorola smart watches or cell phones can now claim benefits from a recent class action lawsuit.

This Motorola class action lawsuit was filed in April 2016 by plaintiff Douglas Lynch. Lynch claims his Motorola 360 smart watch suffered a cracked back-plate less than a year after he purchased it.

He says he sent the watch to Motorola for replacement. After several weeks of delays and mixed messages, he eventually received an inferior replacement watch, he claims. Lynch ultimately gave up trying to get a correct replacement from Motorola and purchased a new watch from a competitor manufacturer.

Lynch says many other Motorola customers have had a similarly fruitless experience trying to get the company to honor its own warranty. He claims the company subjects customers to a runaround of calls, emails and broken promises until they eventually give up.

Under terms of the Motorola class action settlement, Class Members can claim various benefits depending on the type of trouble they had with their warranty claims. Motorola has also pledged to implement several customer-friendly improvements in the way it processes warranty claims.







Class Members can object to the settlement or exclude themselves from it by submitting a written request by Dec. 6, 2017.