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How to log a complaint with CoJ

Residents are advised to log service delivery complaints with the relevant authority at City of Joburg before contacting local ward councillors to escalate the matter.

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Identify which category your complaint falls under and contact the relevant authority below:

• Joburg Water

[email protected]

• City Power

Log at www.citypower.mobi

• Joburg Roads Agency (potholes, pavements and so forth)

Email [email protected] or if urgent call 0860JOBURG – Option 5.

• City Parks

Call 0860JOBURG – Option 0 and then if possible, email [email protected]

• Billing queries

Visit Randburg office of the billing department at Jan Smuts Avenue corner Bram Fischer Drive in Randburg.

• All other City of Joburg queries

Call 0860JOBURG or visit www.joburg.org.za

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