What is Usability Testing? Techniques and Process to Conduct Usability Testing

Usability testing or UX Testing is a Black Box Testing Technique. Usability Testing is done with the user’s point of view. It is a technique implemented in user-centered interaction design to evaluate a product or service by testing it with representative users. On the Web page, the usability is the most important and required condition for survival. If the website is difficult to use then peoples will not stay on the page. If the page content or details are hard to read or understand then also peoples will leave the page.

What is Usability Testing in Software Testing?

The testing aim is to recognize any usability problems, gather qualitative and quantitative data, and establish the participant’s fulfillment with the product.

Usability Testing Service is an essential element of quality assurance. It is the measure of a product’s potential to accomplish the goals of the user. UX testing is a method by which users of a product are asked to perform certain tasks in an effort to measure the product’s ease-of-use, task time, and the user’s perception of the experience. This looks like a unique usability practice because it provides direct input on how real users use the system. Usability testing service measures human-usable products to fulfill the user’s purpose. The item which takes benefit from usability testing is web sites or web applications, documents, computer interfaces, consumer products, and devices. Usability testing service processes the usability of a particular object or group of objects, where common human-computer interaction studies try to formulate universal principles.

Usability features like “Look and feel” cannot be measured at all times because they are subjective in nature. In usability testing service mostly, Hire software testers to test the ease with the use of user interface. Hire software Tester can test user-friendly or non- friendly applications or the products too. Usability testing is a true test of how people actually use a web site & determines that whether the user is feeling comfortable with other applications or Web sites according to different parameters like; the flow, browsing, and layout, speed, and content.

Tips and Techniques to Improve Your Usability Testing

Section I: Accessibility

Check about the load time of the Website is realistic.

Check if Adequate Text-to-Background Contrast is present.

Check if font size & spacing between the texts is properly readable.

Check if the website has its 404 pages or any custom designed Not Found page.

Check if appropriate ALT tags are added for images.

Section II: Navigation

Check if the user effortlessly recognizes the website navigation.

Check if navigation options are understandable & short.

Check if the number of buttons/links are reasonable

Check if the Company Logo Is Linked to Home-page

Check if the style of links is consistent on all pages & easy to understand.

Check if site search is present on-page & should be easy to access.

Section III: Content

Check if URLs Are Meaningful & User-friendly

Check if HTML Page Titles Are Explanatory

Check if Critical Content Is Above The Fold

Check if Emphasis (bold, etc.) Is Used Sparingly

Check if Main Copy Is Concise & Explanatory

Check if Major Headings Are Clear & Descriptive

Check if Styles & Colors Are Consistent

Why Usability Testing is Important?

Decrease development and redesign cost which increases user satisfaction.

Help to determine the real requirements and tasks of the user before time in the design process.

Analysis of your website design’s strengths and weaknesses.

Limit graphics with functions of design.

User productivity increases cost decreases.

Increase business due to satisfied customers.

Reduces user acclimation time and errors.

Provide better quality software to the end-user or the customer.

The software will be easy to understand and use by the end-user or the customer.

Software is more gladly accepted by users.

Shorten the learning curve for new users.

Usability Testing Process Follow By Usability Testing Experts

Usability testing process conduct in various stages. Here is a short overview of UX testing steps which are follow by usability testing companies, let’s explore one by one;

1. Planning

In any type of usability, testing planning is essential. During this phase the goals of usability tests are determined. Having volunteers sit in front of your application, and recording their actions is not a goal. You need to determine the critical functionalities and objectives of the system. You need to assign tasks to your testers, which exercise these critical functionalities. During this phase, usability testing service method, number & demographics of usability Hire software testers, test report formats are also determined

2. Recruiting

During this phase of UX testing, you recruit the desired number of Hire software testers as per your usability test plan. Finding Hire software testers who match you’re demographic (age, sex, etc.) and professional (education, job, etc.) profile can take time.

3.Usability Testing Service

During this phase, usability tests are actually executed.

4.Data Analysis

Data from usability tests are thoroughly analyzed to derive meaningful inferences and give actionable recommendations to improve the overall usability of your product.

5. Reporting

Findings of the usability test are shared with all concerned stakeholders which can include designer, developer, client, and CEO

Advantages of UX Testing

Usability testing finds important bugs and potholes of the tested application which will be not visible to the developer.

Using correct resources, usability tests can assist in fixing all problems that users face before application releases.

Usability tests can be modified according to the requirement to support other types of testing such as functional testing, system integration testing, Unit testing, smoke testing, etc.

Planned Usability testing service becomes very economic, highly successful, and beneficial.

Issues and potential problems are highlighted before the product is launched.

Over to you:

Testing usability is an art and a science. Have you ever worked on Usability testing? What is your experience while testing these applications? Please share your experience in the comments below. or you can also connect us for any relevant query or for any usability testing services, We would love to help you.