The California Public Utilities Commission fined Uber $750,000 for failing to follow a “zero tolerance” policy on investigating and suspending drivers in response to customer complaints that they were driving while intoxicated.

The fine is the result of a settlement between the commission and Rasier-CA, a company owned and created by Uber to operate its services in California. The settlement approved Thursday was reached after an administrative law judge recommended fining the company $7,500 per violation, amounting to $1,132,500.



For the record: An earlier version of this article said only Uber was subject to the special zero-tolerance policy. All ride-hailing services classified as transportation network companies are subject to the policy.

The violations were discovered in a Consumer Protection and Enforcement Division investigation that looked at how customer complaints of intoxicated drivers were handled from August 2014 to August 2015.