@Bobskie77 also to validate on Google why do ps4 keep crashing and see how many reddit users have also had the crash and its always when a games updating or something is corrupted.and yet i bought a brandnew Pro and also it got the same response about a wk after owning it. And with having 3ehd in the space of a year I've had over a 100 crashes with my old ps4 my slim also my pro.each and every one of my ps4 have had a crash during an update and all give u the same blue screen with the error. Would happen alot with my vr also. Sonys firmware always crashes becuase it can't keep up. Why the hell do u think the ps4 sounds so loud it's on full overdrive trying to support whatever firmware ur putting into it. U guys can blow each other all day for all I care about how great ur ps4 is. When for starters if any of u have never had a crash then ur point is unvalid for the giving a response due to to be not experiencing said issure. But I can assure u ps4 has had a ton of crashes.