Never mind the ads: Suddenlink doesn’t have data caps in Midland

Suddenlink Suddenlink Image 1 of / 1 Caption Close Never mind the ads: Suddenlink doesn’t have data caps in Midland 1 / 1 Back to Gallery

If you’ve seen Suddenlink’s TV ads promoting new unlimited internet data plans and wondered if you’re on the brink of going over your allotment, fear not.

The Reporter-Telegram reached out to Suddenlink Senior Director of Corporate Communications Gene Regan about the advertisements and the data caps.

“We offer unlimited data with our internet services in Midland and at this time have no plans to introduce data plans in the city,” Regan said in an email.

Suddenlink does, however, monitor data usage, and customers can visit the company’s website to see how much they use each day and monthly.

While it doesn’t apply to the Midland market, the website says that overages on the 250 gigabytes and 350 gigabytes per month plans will cost $10 for every 50 gigabytes used.

Even though Midlanders don’t have to worry about data caps, that doesn’t mean service speeds are restricted.

“On Sept. 3, 2015, we launched a residential internet service with up to 1 gigabit per second download speed in Midland, placing it among the first Suddenlink-serviced communites in Texas to receive this service,” Regan said, adding that all other service-speed tiers were upgraded at no extra cost at that time. Speeds in Midland are now available at 50, 100 and 200 megabits per second, along with the 1 gigabit option.

It isn’t known if Suddenlink will ever enforce data caps in Midland. However, a concerned Reporter-Telegram staffer called Suddenlink about their own account and was advised by a customer service agent to keep their eye on page two of their bill. “That’s where they’ll make any announcements,” she said.

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