AEG Presents, the live music conglomerate that puts on concerts across the United States in additional to notable festivals including Coachella, has announced it will open a 30-day window for ticketholders to get refunds for shows that have been rescheduled due to COVID-19, The New York Times reports. The window begins May 1 and will be available only for ticketholders whose shows have been postponed and rescheduled; shows that have yet to be rescheduled are ineligible for refunds at this time.

In the wake of the coronavirus pandemic, would-be concertgoers have become distressed at companies’ lack of enforcement on refund policies for postponed concerts. For example, earlier this month, a Wisconsin man filed a $5 million class action lawsuit against StubHub, accusing the ticket resale company of breach of contract and negligent misrepresentation after refusing to refund him money that was spent on a since-suspended NHL game.

The New York Times reports that Live Nation has issued the following statement on its refund policies: “Live Nation’s plan is to continue offering an opportunity for refunds on all of its rescheduled shows as new dates are set. We anticipate those windows will begin to open up on an event by event basis in the next few weeks.”

Ticketmaster—which is owned by Live Nation—issued a statement earlier this week, saying that “the unprecedented volume of over 30,000 events impacted to date, coupled with continued uncertainty over setting new dates while awaiting clearance from regional governments, has led to event organizers needing additional time to reschedule their events before deciding to offer refund options.”