COVID-19 Store Re-Opening Update from our President

Dear Journeys family and friends,

The health and safety of our employees and our customers continue to be our top priority as we navigate this unprecedented global crisis. As of May 1, we have made the decision to follow local guidance on lifting restrictions on retail establishments. This allows us to carefully open stores where permitted. We will continue to monitor the situation closely, while providing the very best Journeys customer service! Please know that we are taking the following precautions to protect our employees and our customers:

Masks are required for all employees

Customers are required to wear a mask if mandated by local or state guidelines. However, we encourage our customers to wear a mask in all our stores across the US and Canada

Reduced seating and furniture to allow for proper social distancing

Hand sanitizer available for employees and customers

Deep cleaning before and after store hours

Frequent cleaning of high touch areas

Contactless payment options

Signage with best practices recommended by the CDC posted throughout the store

Limited number of customers in each store based on local reopening guidelines

Daily wellness checks of our employees to ensure they are healthy and fever free

We are excited to hang out again (6 feet apart of course). To find out if your local Journeys store is open and the hours of operation, visit our store locator . If your local Journeys store remains closed or you feel more comfortable shopping from home, journeys.com is open. We will continue to offer free ground shipping and free exchanges along with our 365-day return policy. If you need any assistance or have any questions, please contact our customer service team at (888) 324-6356 or through our website. We truly appreciate your continued support and your business. Stay healthy, stay strong and we will continue to get through this together.From our family to yours,