Update: State of the Site

1-18-2014:

Greetings Flight Rising Community:



Since we have concluded maintenance we have noticed that some players have had their Flight Rising accounts compromised. We have been actively investigating this event. We thank you for all of your immediate and direct reports of these compromises; they greatly aided our investigation.



This is the information we know at this time:

Several players had their accounts compromised after we returned from maintenance.

Those who directly reported their accounts being compromised have been restored. If you have been affected and not reported it, please do so immediately via Contact Us.

At this time, we have no solid evidence of a data breach, but we now harbor a strong suspicion that in Flight Rising’s first month online attacks may have been made against it that are causing the issues we are facing today. The users who were compromised were older users whose information may have been accessed prior to additional security measures that were added some time ago. We have issued a global password reset to ensure absolute safety.





What we are doing now:

Although already encrypted, we are adding extra security to user passwords.

I n order to do so we will have to put the site into read-only mode for approximately fifteen to thirty minutes, with the potential for it to last slightly longer

When we take the site out of read-only mode, all log-in credentials will be reset and you will be unable to log in until you change your password. To be as precautionary as possible, you will not be able to use a previous password.

To cover all bases: If you use the same password on other sites as you do for Flight Rising, we strongly recommend you change them. It is the best practice to use different passwords for each of your accounts.

This global reset is to protect users from the previous tech that was in place. Our investigation indicates that newer users should not be at risk.



We deeply regret this turn of events. When we launched Flight Rising we thought that we had taken enough security measures to protect the site from malicious attacks. We were wrong. We have since added and will continue to implement even more layers of protection to further protect your account integrity.



We are committed to Flight Rising and our community and to ensuring a great play experience. We are learning from this situation and from our mistakes. We sincerely apologize to you, our players; without you we would not have the amazing community full of vibrant creativity we have today. You make Flight Rising all that it is, thank you!