A Leading auto dealership company and used car dealership and auto repair service has three locations in Uwchland, Hatfield, and Mount Holly. To provide the best possible service to their customers, they must keep up with the demands of a growing number of automobile owners in Pennsylvania and New Jersey.

Challenges

While the client maintained a website for its users to register and update car details, and track transactions and data automatically, they still allotted a bulk of their resources to manually communicating with customers. As the organization increased in size and had to maintain several physical locations, they needed a new solution in order to meet the growing demand for quick and efficient customer service. The client required an application to maintain and track data that could be updated automatically and allow alerts to be sent to customers. This data needed to be integrated and shared with their existing website.