FAQs

Q: What is the Mariners Ballpark Pass?

A: The Mariners Ballpark Pass gives you access to all Mariners home games in September for only $99 per month. You can access your tickets right from your iPhone or Android phone!

Q: Which phones are supported?

A: The Mariners Ballpark Pass is supported on iPhone and Android phones. The MLB Ballpark app must also be downloaded to access your Mariners Park Pass tickets.

Q: Can I purchase the Mariners Ballpark Pass if I don't have an iPhone or Android phone?

A: No, the MLB Ballpark app is only supported on iPhone and Android phones and is required to redeem your Mariners Ballpark Pass.

Q: Why do I need to use an iPhone or Android phone?

A: The Mariners Ballpark Pass is a mobile-only program (no printed tickets) that requires the MLB Ballpark app for admission into T-Mobile Park.

Q: What if I want to go to games with friends and family?

A: Because the Mariners Ballpark Pass is managed exclusively through your personal mobile device, there is a limit of two passes that an individual can purchase. Family and friends can purchase their own Ballpark Pass.

Q: Is the Mariners Ballpark Pass refundable?

A: All Mariners Ballpark Pass purchases are non-refundable.

Q: When will I be charged for the Mariners Ballpark Pass?

A: By purchasing the Mariners Ballpark Pass, you are signing up for auto-renewal each month, through August. The Mariners Ballpark Pass will auto-renew on the third Wednesday of each month, for the following month of games (i.e. May's Pass will automatically renew on April 17). The card you use to purchase your Mariners Ballpark Pass will be automatically charged on the third Wednesday of each month, through August (payment dates: 4/17, 5/15, 6/19, 7/17, 8/21).

Q: Can I cancel my Mariners Ballpark Pass?

A: The Mariners Ballpark Pass can be canceled at any time. To cancel your Mariners Ballpark Pass and the automatic payment, you must call (206) 346-4003 or email [email protected] by the third Monday of each month prior to the next month of games (cancelation dates: 4/15, 5/13, 6/17, 7/15, 8/19).

Q: Which games are included with my Mariners Ballpark Pass?

A: Your Mariners Ballpark Pass includes tickets to every regular season home game from April-September, if it is active for the given month.

Q: If I cancel my Ballpark Pass, can I subscribe again later in the season?

A: We are selling a limited quantity of Mariners Ballpark Pass, if you choose to cancel your Pass, we may be sold out of Mariners Ballpark Pass later in the season. If you would like to join our Ballpark Pass wait list, please call (206) 346-4001.

Q: Does my Mariners Ballpark Pass include Group Event giveaway items?

A: No, the only way to receive a Group Event giveaway item is to purchase a specific Group Event ticket for that giveaway. Group Event tickets can be purchased through the Group Events website, Mariners.com/GroupEvents.

Q: What if I need accessible seating?

A: The Mariners Ballpark Pass includes Standing Room Only seats. All Standing Room Only admission to T-Mobile Park is accessible to guests with disabilities.