AKRON, Ohio - The city of Akron expects all publicly accessible digital and online systems to be up and running, in the wake of a malware attack on the city’s network in late January.

The city’s 3-1-1- information line, online bill pay systems in all departments and city email are fully functional, city spokeswoman Ellen Lander-Nischt wrote in an email.

Those system were voluntarily taken offline in late January to prevent the malware from infecting other areas of the city’s network.

“The criminal investigation is still ongoing and we don't have any new details to share on that aspect at this point,” Lander-Nischt stated.

The malware attack was first noticed the week of Jan. 21, when IT employees detected suspicious activity on the network and notified the Akron Police Department.

The malware targeted the city’s accounts to steal money. When the network’s cyber security system prevented the theft of money, the hackers unsuccessfully tried to coerce the city to pay to have the system unlocked, the city reported

The city’s systems were shut down - including the city’s 3-1-1 information line - to protect the infrastructure. The city has been working with state and federal authorities to mitigate the attack and track down the origin of the malware.

Gov. Mike DeWine deployed an Ohio National Guard cyber security team to assist.

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