Before proceeding to read this post, please note that it only affects macOS Studio users. Windows users are unaffected.

Hey developers,

We’ve identified a bug in the latest release of our macOS bootstrapper that causes it to get hung up when attempting to update Roblox Studio. Below, we have outlined two solutions to resolve this issue. Upon the next release of Roblox Studio (currently scheduled for October 2nd) if you have not taken one of the two steps outlined below, you will encounter an issue that will prevent you from updating to the latest version.

Solution #1:

The Roblox Player has been updated to repair broken Studio installs. Playing any Roblox game will detect and fix the issue with Studio, leaving your Studio installation fully patched.

Solution #2:

The installer for Roblox Studio will repair this issue. You can download it at this direct link: https://s3.amazonaws.com/setup.roblox.com/mac/RobloxStudio.dmg. You do not need to uninstall or delete Studio before running the installer. After the installer completes, your Studio installation will be fully patched.

Starting October 2nd, we will continue the normal Studio release process. We strongly recommend following one of these two solutions prior to that date to avoid issues with the update process. Please help spread this message to other developers to encourage them to take these steps prior to October 2nd. If you have any questions or problems, please reach out to @DevEngagementTeam.

We will be investigating this incident in detail in order to inform our processes and procedures to help prevent future potential incidents. We appreciate your patience as this issue is resolved.

Thanks,

The Roblox Team