Passengers

AC local

AC train

Western Railway

technical snag

Integral Coach Factory

panic as doors of some coaches fail to open for a while at Dadar station.Passengers waiting for thepanicked when the train’s door did not open upon arrival at the Dadar station on Monday.According to the passengers, the 12-coach Churchgate-Virar train reached Dadar at 9.10 am but to their shock, the doors of the train did not open for a few minutes. “Thereached Dadar station at 9.10 am on Monday. It stopped, but its doors did not open. It went away leaving some commuters behind. Our tickets were wasted,” said Malcolm Kapadia in his Facebook post.Responding to Kapadia’s post, Chaitanya Subhedar criticised thefor the lapse. “Unlike in Japan, nobody here will apologise,” he posted.When contacted, Sanjay Mishra, Divisional Railway Manager of Western Railway’s Mumbai Central Division, said that some doors did not open for a while but the problem got resolved on its own. “When the train returns to the shed in the night, we will examine the problem,” he said.It’s not first time that the doors of the AC local have given problems. In the first week of April this year, a few doors of the train failed to open at Virar station due to a. The much-awaited rake was first introduced on December 25 last year.“The problem that occurred in April was a technical one – related to the software. But Monday problem didn’t seem like that – it was automatically resolved after a few minutes,’’ said a Western Railway official. Usually, the command of the door is with the guard, but his role is only limited to ensuring its closure. Western Railway has no spare AC rake as this is the only one manufactured and delivered for use in Mumbai by thein Chennai.The AC local crossed the 10-lakh passenger mark within the first five months. In February, 2.28 lakh passengers travelled in the AC local. This number increased to 3.13 lakh in March and 3.54 lakh in April.