I then checked out Homejoy’s goodbye post.

I wanted to see how up-front they were about According to Homejoy’s FAQ linked from this goodbye post they said the following:

What is going to happen to my credit card information and personal information on your website? We have always taken every precaution to safeguard your information and will continue to do so. We set strict standards to ensure all payments are secure through a SSL-encrypted, PCI-compliant system.

My information is not stored on a SSL-encrypted PCI-compliant system. It’s on some amateur site that ripped off content and can’t be bothered to write any css. I searched and searched through my emails for any other notice from them that this expectation of basic data security would be broken and found nothing.

What will happen to my homejoy account? When will I no longer have access to it? You will no longer have access to your Homejoy account starting August 1st.

To me this implies that my account will close. They did not explicitly say they would delete my data, however they did say they I would no longer have access. I do now. Also, it’s not SSL or PCI as promised.

Is another company going to do my cleaning moving forward? Unfortunately, we have not been able to arrange for another company to cover your appointments. We hope that you are able to continue your relationship with your current cleaner, independently of Homejoy.

This is pretty clear to me that there isn’t going to be a third party taking over my account from Homejoy. Again, it’s not explicitly promised.

I searched everywhere for Homejoy’s previous privacy policy and I couldn’t find it.

This makes me wonder what obligation companies have to individuals data when they shut down. Are they or the next company obligated at all to destroy or store this data securely? I’m super annoyed and If you got this email you should be too. As far as I can tell this is pretty sloppy and negligent.

Did anyone else get this email?

Are you from Fly Maids? I would love to know why you think all this is cool.

I’m pretty annoyed.

Reach out to me on twitter: @johnsalzarulo