LATEST UPDATE: According to a report released by police, an employee first contacted hotel security after hearing a loud noise in the chute around 2 a.m. the night of the incident. They then called police.

Kalli Medina-Brown suffered severe damage to her body from the fall.

SECOND UPDATE: The Clark County coroner has ruled Kalli Medina-Brown's death an accident and said she died of multiple blunt force injuries.

UPDATE: Police said Tuesday that the preliminary investigation determined the woman fell from the 18th floor to the laundry collection area on the 3rd floor.

Initially Las Vegas homicide detectives were investigating. They later determined there is no evidence that suggested Kalli Medina-Brown was a victim of a homicide or any other crime. Detectives wrapped up their investigation.

The Clark County coroner has not yet released a cause of death.

ORIGINAL STORY

The grandfather of the woman found dead in a laundry chute at The D hotel-casino spoke to 13 Action News.

26-year-old Kalli Medina-Brown's body was discovered by hotel staff Sunday around 2:40 a.m. The Clark County coroner said Medina-Brown was from Citrus Heights, California, near Sacramento.

Tony Fratis was more than just a grandpa to Medina-Brown. He pretty much raised her.

"I'm sorry we're not going to see what she could have been," Fratis cried.

To make matters worse, the number of questions surrounding his beloved granddaughter's death are astronomical.

"We're pretty much in the dark, as are hundreds of friends and family members here and throughout the western United States."

Las Vegas homicide detectives are investigating it as a suspicious death. The Clark County coroner is still working to determine her cause of death.

"Everybody goes to Vegas to have fun. There's no way it was suicide. There's no way in the world," said Fratis.

Medina-Brown's grandfather tells 13 Action News she was in town with her husband celebrating her 27th birthday.

"We've all consumed too much (alcohol) so that's a strong possibility. Could they have gotten in an argument? Sure. Would that have caused her to jump down a chute? No."

Fratis says detectives told Medina-Brown's mother, video from inside The D shows the 26-year-old walking one way while her husband, Weslee Brown, walked the other way. He says the video shows Medina-Brown walking into the maid's closet. That's when he says the video goes dark. Fratis is unsure why his granddaughter and her husband would separate. But he is sure of one thing.

"Weslee is not a violent person," Fratis said. "I'm not saying life is perfect. I'm not trying to paint that picture. I'm just saying he's not a violent person."

Fratis and other family members have not been able to get in touch with husband Weslee Brown. They believe he is still in Las Vegas cooperating with the investigation.

According to family, this is Kalli Medina Brown and her husband. Her body was found at bottom of hotel laundry chute pic.twitter.com/5Ag4QY8mwM — Marissa Kynaston (@marissaktnv) February 23, 2016

In a statement, a spokesperson for the D Las Vegas said:

"We are saddened by the unfortunate incident that took place at the D Las Vegas. We are cooperating with the authorities and cannot comment on the ongoing investigation."