Whitewater COVID-19 Updates

JUNE 15 UPDATE:

Whitewater has always stayed true to being “Pure, Simple, and Real…DEEP” and now is no different. A huge part of who we are is our community, which remains our focus today.



While the abundance and quality of snow is very unique at Whitewater, our community is what keeps the vibe so pure. From the awe-inspiring mountains we play in, to the service and food we enjoy, we are committed to continuing to create an experience that truly is PURE, SIMPLE, and REAL... DEEP.

Although we are unsure exactly how the 2020-21 winter will be impacted, Whitewater will continue to be somewhere we all can breathe the incredible mountain air while giving our bodies and minds the healthy adventure it needs. With the safety of our guests, staff, and community our priority, we are currently working very hard to establish the appropriate protocols and safety measures required during this pandemic with both the provincial public health guidance and WorkSafe BC. We look forward to welcoming everyone back for the 2020.21 season, but while we patiently wait for the snow (and government directives) we wanted to update everyone on where we are today.

Where are we today, Spring 2020:

We’re learning. Like many of you, we’re reading, researching, meeting, and webinar- ing as much as we can so we can create the best experience for all of you next winter season.



Currently, our resort is closed. However, we are tentatively planning on opening as scheduled early Dec 2020 (conditions permitting). During our closure we have most staff working remotely with a few crew on site. The downtown office will be open Mondays 8:30-5 with the general inquiry line (info@skiwhitewater.com email and 250-354-4944 phone) messages being responded within 24-48 hours during business hours.



All on-site staff are working under new safe operating procedures according to the resorts COVID-19 Safety Plan. This does mean that there will be less people in the office so please do keep that in mind when coming in or phoning as we appreciate your patience



We've also created a COVID-19 FAQ Page which we hope will answer any of the questions you may have.

APRIL 5 UPDATE:

Whitewater Ski Resort will be closing its parking lots on Monday, April 6 due to safety concerns regarding COVID-19. Due to an increasingly high number of vehicles coming up to the resort daily, including out of town traffic, lack of consistent social distancing and inappropriate risk-taking by some members of the ski touring community; Whitewater Ski Resort parking lots will remain closed until further notice. Many of us at Whitewater are passionate backcountry enthusiasts and we understand the mental and physical benefits of touring; however, we are becoming increasingly uncomfortable with the risks that the current situation is posing for our community. Thank you for understanding this decision during these unprecedented times.​

MARCH 25 UPDATE:

Please note that Whitewater is closed for the winter season. Please heed our Off-Season Policy and do your social responsibility in regard to the current COVID-19 pandemic. This means respecting the social distancing as mandated by the government - whether at the hill, in a parking lot, everywhere - and doing your part to reduce the strain on our health system by reducing your risks and avoiding any unnecessary visits to your local hospitals.

For more information on the current situation please visit the following:

https://www.healthlinkbc.ca/health-feature/coronavirus-disease-covid-19

http://www.bccdc.ca/health-info/diseases-conditions/covid-19

https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

poster_physicaldistancing_bccdc.pdf

MARCH 15, UPDATE:

The health and safety of our guests and staff is our top priority and with the growing concerns surrounding COVID-19 we have decided to cease operations at Whitewater Ski Resort for the remainder of the season. This has not been an easy decision to make as we strongly believe that disconnecting from technology, exercising outdoors, and enjoying the incredible Kootenay mountain air helps people live healthy lives.

Over the past week, we have tirelessly monitored the situation and implemented various measures to help ensure guest safety; however, this community means a lot to us, and at this time we believe we have a social responsibility to close the resort.

We are continuing to encourage everyone to stay active and live a healthy lifestyle while doing their part to reduce the impacts of COVID 19.

Please be patient with our guest services team as we are anticipating heavy call volumes over the next few days. If you feel the need to call us tomorrow please try us after 1 pm as our staff will appreciate the morning to deal with important issues arising out of this decision. Thank you for your understanding.