NES Customers Targeted By Scam Calls

NES is receiving reports of customers being targeted by scammers. The scam artists are using a recorded call to contact customers claiming they are past due on their bill and will be disconnected from service if they do not make a payment. The recording sounds similar to NES’ disconnection warning, causing customers to fall victim to the scam.

Targeted customers are usually asked to use a prepaid card and call a toll-free number to make a payment. NES is warning customers to be aware. We never ask customers to use a prepaid card for payment, and NES does not have a toll-free number.