White Xperia Z5 Compact touch screen fix arriving next week

Earlier this month we reported on a number of Xperia Z5 Compact owners, specifically those with white handsets, who had touch screen problems. Some users had difficulty registering touches and may have seen multiple commands related to a single press. Strangely, it was only owners of white Xperia Z5 Compact handsets that experienced the issue.

At the time, we thought it might be a hardware issue for an initial batch of handsets, but with no word from Sony we could only speculate. Sony has now confirmed that there is an issue with a “limited number of customers” for the white Xperia Z5 Compact only. Sony didn’t go into detail on what was the “root cause” of the problem, but according to Sony it is a software issue. It plans to provide a fix arriving from Week 44 (i.e. Monday 26 October 2015). We’ll let you know once it starts to roll.



Sony Mobile statement on White Xperia Z5 Compact touch screen issue