We believe that it is important that all Canadians have access to choice, innovation and free exchange of ideas.

Internet providers should compete on the quality of their networks, by lowering their prices or increasing data allowances instead of treating certain content differently. In the past few years, we have issued many decisions in order to support net neutrality.

Internet Traffic Management Practices: Some Internet service providers have implemented Internet traffic management practices (ITMPs) in response to the growing traffic on their networks. The CRTC has established a framework to evaluate whether existing and future traffic management practices for both retail and wholesale Internet services comply with the Telecommunications Act. Make sure that you know your rights!

An open communication system: As Canadians turn more and more to the Internet for viewing content, it is important to make sure that new platforms are made available to Canadians in a fair and open manner. The CRTC issued a decision in 2015 in which it directed certain service providers to stop giving their mobile television services an unfair advantage in the marketplace, to the disadvantage of other Internet content. These companies exempted their own mobile television services from standard monthly data charges. Content from other websites or apps, on the other hand, counted against the customer’s data cap. This decision reinforced the CRTC’s commitment to an open Internet.