

Hello, Raiders.

This is GM Luna.



We would like to make a proper apology for all our Raiders on behalf of King’s Raid team, regarding the inconvenience that many of you had to feel after the addition of Global Content. Many of you expressed there feeling regarding the new content and we would like to thank you for doing so as you all are an important part of our Adventure in Orvel.





To briefly summarize, we have been adding Global Content with the Global World Boss and Global Guild Conquest on Nov. 8th Update then added the Global League of Honor Nov. 22nd Update.



The Global Content was something we really wanted to see in King’s Raid and were looking forward to. Unfortunately, despite numerous testing, unpredictable issues occurred after the release. Because of these inconveniences many of you, Raiders, have seen their experience of the game affected and found it difficult to enjoy our content.



The King’s Raid team including myself want to extend our sincerest apologies for the negative experience that you had with our Global Content.



As of this moment, most critical issues regarding the Global Content have been solved.



Hopefully, we will do everything to make sure that this kind of issues won’t happen again, however next time if we encounter another situation where many of you feel uncomfortable, we will do our best to fix as quickly as possible for your convenience and entertainment.

We will always remain attentive to your experience of the game and your feedback, Raiders.

Your opinion matters to us and we will always listen to you.



We know we cannot relieve the stress and discomfort you already experienced through playing our Global Content, but we still wanted to show you our gratitude for your patience and understanding, therefore we have prepared a compensation.









We understand that what our Raiders truly want is not the compensation after all the troubles that already happened, but comfortable server maintenance and game content provided after thorough preparation.



We are sorry for disappointing you due to the quality of our services and will always remember to consider our players' experience of the game! Please keep supporting us, and do not hesitate to give your opinions. We promise you that King’s Raid team will improve and make a greater effort to keep our Raider’s happiness and joyfulness in playing King’s Raid.



Thank you.





Sincerely, GM Luna.



