Frequently Asked Questions

Q: Can I purchase parking in the Mariners Garage with my credit?

A: Yes. If available, Mariners Garage parking passes can be purchased using your credit. Pro, Veteran, MVP, Hall of Fame and Legend Memberships qualify for discounted parking in the Mariners Garage.

Q: Can credit be used to purchase Diamond Club and All-Star Club tickets?

A: MVP, Hall of Fame and Legend Memberships qualify for discounted All-Star Club tickets. All membership levels may purchase All-Star Club and Diamond Club tickets at the single-game rate (subject to availability).

Q: How do I access my tickets?

A: All Mariners Flex Membership tickets are mobile only. For complete information on how to access your tickets via your mobile device, check out our Mobile Ticket page.

Q: How do I exchange tickets I've already purchased?

A: Mariners Flex Membership tickets can be exchanged online via your My Mariners Account. New in 2020, the credit you receive from exchanging your tickets can be applied toward single-game ticket purchases at a discounted Season Ticket rate when exchanged online. Season Ticket discounts are based off of dynamic single-game pricing, which is subject to change.

Q: Can I forward my tickets?

A: Yes. Mariners Flex Membership tickets are available to forward digitally. Complete information on how to forward your tickets digitally can be found on our Mobile Ticket page.

Q: Can I purchase more than eight (8) tickets to a game?

A: You are unable to purchase more than eight tickets to a game using your account credit.

Q: Can I add credit to my account once I run out?

A: Yes. You can add credit to your account at any time by calling your Mariners Representative. As a bonus, once your reach a new Membership level you will qualify for an increased ticket discount (e.g. If you are a Pro Member, adding enough credit to reach $2,400 will qualify you for Veteran Member level benefits and 20% ticket discount.).

Q: Can I use my account balance to purchase Mariners Suites or Group Event tickets?

A: No, your account balance cannot be used to purchase Mariners Suites, Group Event tickets or other special offer tickets.

Q: Can my account balance be used for postseason?

A: Your account balance cannot be used for the postseason. However, as a Mariners Flex Member, you do qualify for exclusive postseason presale opportunities. Depending on your membership level, you will have the opportunity to purchase full or partial postseason strips.

Q: If I don't use all of it, will my account balance roll over to next season?

A: No. All of your Mariners Flex Membership benefits must be used during the season for which a Flex Membership was purchased; account balances will not roll over to the following season.

Q: How do I view my account balance?

A: You can view your account balance in your My Mariners Account.

Q: Can I get printed tickets?

A: Mariners Flex Memberships are a mobile-only ticketing options with tickets available through the MLB Ballpark app and your My Mariners Account. For more information about mobile ticketing, visit our Mobile Ticket page.

Q: How can I attend all home games at T-Mobile Park with a Rookie Membership?

A: All Flex Membership levels allow for the purchase of tickets to all home games at T-Mobile Park if a member chooses to spend their account credit in a certain way. Specially priced Standing Room Only tickets are available for all membership levels, and a single Standing Room Only seat can be purchased for every game for less than $600 in total, the cost of a Rookie Membership.