Concerned neighbours claim calls to police about a Perth family of eight failing to self-isolate after returning from Iraq last week have gone unactioned.

The case has sparked confusion over whether police are enforcing the 14-day mandatory quarantine period issued to anyone returning from overseas from March 16, with the authority refusing to comment on specific cases.

Neighbours claim a quarantined WA family had been seen out and about. Credit:Michele Mossop

A community member, who did not want to be identified, said the Stratton family returned to Australia about a week ago and had since been seen at the local shopping centre, and out on the street.

“On Monday he had a fencing contractor, I think it was a father and son, come out to look at his fence - so he’s invited people unknowingly into his property and those people have now gone out into the community,” she said.