Anyone who has dealt with the general public during a working day knows that 99% of their customers are mostly okay, even if they’re annoyed…but it’s that last 1% that you remember. I’ve been threatened, cajoled, mocked, screamed at and been told that I was secretly a lizard*.

If you’ve got an awful customer story you’d like to share in the comments, please feel free!

– Andrew

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* This has happened twice.