A Los Angeles County supervisor on Wednesday called for an immediate investigation into widespread voting problems Tuesday that resulted in people waiting hours to vote.

Supervisor Janice Hahn said the county needed to launch a “forensic autopsy of what happened yesterday” amid widespread complaints and outrage over the handling of the new balloting system.

“I’m not happy with the number of problems,” she said.

Hahn pushed back when asked whether the Board of Supervisors had failed to provide oversight of the creation and rollout of the new voting system.


“It was about a yearlong, at least, process of testing these machines. There were focus groups about these machines; there was a lot of reports by our county registrar recorder on rolling out. Of course, Alex Padilla, our secretary of state, certified these machines with a few conditions. I think we were all waiting for the proof, which was yesterday, and I’m not happy with the number of problems,” she said.

Los Angeles County elections chief Dean Logan acknowledged the problems.

“This was a challenging day for a lot of voters in L.A. County, and I certainly apologize for that. That’s something that has to be better,” he said.

“It was a heavy lift,” Logan said of the switch to the new system. “I had hoped for a smoother transition.”


Logan said the lack of check-in options at the vote centers was a major flaw.

“The choke point seemed to be the check-in process,” he said.

It was an ugly debut for the county’s new $300-million voting system. L.A. officials spent months trying to raise awareness about two big changes: the elimination of neighborhood polling places and the debut of ballot-marking touchscreen devices in regional vote centers, available to everyone and spread throughout the county.

1 / 44 Sarah Woodard, center, is almost to the check-in desk as the line of voters grows on Super Tuesday at the UCLA Hammer Museum. (Al Seib/Los Angeles Times) 2 / 44 Students wait to vote at UCLA’s Ackerman Union. (Al Seib/Los Angeles Times) 3 / 44 Carrying signs that say “Voting for the first time,” women make their way to a Whittier voting location. (Kent Nishimura/Los Angeles Times) 4 / 44 A mariachi band is on hand near the polling station at the Community Resource Center in south Whittier. (Kent Nishimura/Los Angeles Times) 5 / 44 George Gascon, candidate for Los Angeles County district attorney, greets a family at Grand Central Market during lunch hour in downtown Los Angeles. (Gabriella Angotti-Jones/Los Angeles Times) 6 / 44 People wait to vote at the UCLA Hammer Museum. (Al Seib/Los Angeles Times) 7 / 44 Mia Lim, 3, accompanied her grandmother Bertha Leon to vote at the Community Resource Center in south Whittier. (Kent Nishimura/Los Angeles Times) 8 / 44 A voter at the Watts Labor Community Action Committee’s Phoenix Hall in Los Angeles. (Jason Armond/Jason Armond/Los Angeles Times) 9 / 44 Ramona Tolliver joins elated supporters of former Vice President Joe Biden at a rally at the Baldwin Hills Recreation Center after news that Biden won in North Carolina and Virginia. (Robert Gauthier/Los Angeles Times) 10 / 44 Alicia Tamstorf holds her 5-month-old while casting her ballot at the UCLA Hammer Museum, where the line to vote was long. (Al Seib/Los Angeles Times) 11 / 44 Voters wait in line to cast their ballots inside the Ace Hotel, on Broadway in downtown Los Angeles. (Brian van der Brug / Los Angeles Times) 12 / 44 Voters move through the line outside the Ace Hotel. (Brian van der Brug / Los Angeles Times) 13 / 44 The line outside the Ace Hotel vote center in downtown L.A. stacked up at certain times on Super Tuesday. (Brian van der Brug / Los Angeles Times) 14 / 44 Election official Zahra Katimi, second from right, directs a voter to another polling place due to long lines at the polling place at Santa Monica Place Mall. (Genaro Molina/Los Angeles Times) 15 / 44 Sarah Woodard, center, waits to vote as the line builds at the UCLA Hammer Museum. (Al Seib/Los Angeles Times) 16 / 44 Voters at Second AME Church in Los Angeles look for other voting locations in the area as the wait time reaches over an hour. (Jason Armond/Los Angeles Times) 17 / 44 Men linger on the sidewalk outside the polling place at the Union Rescue Mission on skid row in Los Angeles. (Brian van der Brug/Los Angeles Times) 18 / 44 Tents line the sidewalk outside the Union Rescue Mission polling station. (Brian van der Brug/Los Angeles Times) 19 / 44 Election official Zahra Katimi, left, answers questions about filling out provisional ballots from voters as Matthew Tetreault, right, looks over his ballot before turning it in at the polling place at Santa Monica Place Mall. (Genaro Molina/Los Angeles Times) 20 / 44 A voter at the Japanese American National Museum in Los Angeles. (Brian van der Brug/Los Angeles Times) 21 / 44 The line extends out the door at the UCLA Hammer Museum polling place. (Al Seib/Los Angeles Times) 22 / 44 A broken touchscreen is set aside at the Japanese American National Museum in Los Angeles. (Brian van der Brug/Los Angeles Times) 23 / 44 Voters wait in Los Angeles at the Watts Labor Community Action Committee’s Phoenix Hall. (Jason Armond/Los Angeles Times) 24 / 44 Sophia Criswell waits for her partner in the second floor elevator lobby after casting her ballot at the Ace Hotel on Broadway in downtown Los Angeles. (Brian van der Brug/Los Angeles Times) 25 / 44 Voters use the new voting machines at a polling station inside Wilshire Park Elementary School in Los Angeles. (Al Seib/Los Angeles Times) 26 / 44 A voter in a mask at Wilshire Park Elementary School serves as a reminder of the coronavirus outbreak. (Al Seib/Los Angeles Times) 27 / 44 A voter navigates a touchscreen at the Japanese American National Museum. (Brian van der Brug/Los Angeles Times) 28 / 44 People vote at Lincoln Heights Youth Arts Center in Los Angeles. (Irfan Khan/Los Angeles Times) 29 / 44 Voters wait in a long line at the polling location at Santa Monica Place mall. (Genaro Molina/Los Angeles Times) 30 / 44 Los Angeles Mayor Eric Garcetti waits with other voters before casting his ballot at Wilshire Park Elementary School. (Al Seib/Los Angeles Times) 31 / 44 Voters enter the Japanese American National Museum to cast their ballots in Los Angeles. (Brian van der Brug/Los Angeles Times) 32 / 44 People make their way to the polls at the Hollywood Bowl on Tuesday morning. (Al Seib/Los Angeles Times) 33 / 44 A lone voter casts his ballot at a vote center at the Boys & Girls Club of Ramona Gardens in Los Angeles. (Irfan Khan/Los Angeles Times) 34 / 44 Voters in Virginia prepare to collect their ballots at Old Stone School in Hillsboro. (Andrew Caballero-Reynolds / AFP/Getty Images) 35 / 44 A German shepherd named Dust waits patiently as Enrique Davalos navigates the electronic voting machine at a polling station set up in Iglesia Bautista Una Iglesia Familiar in Los Angeles. (Irfan Khan/Los Angeles Times) 36 / 44 Democratic presidential candidate Sen. Elizabeth Warren walks from her home to a nearby polling location with husband Bruce Mann in Cambridge, Mass., on Tuesday morning. (Steven Senne/Associated Press) 37 / 44 An Elizabeth Warren supporter holds a sign from her window in Cambridge, Mass. (Scott Eisen/Getty Images) 38 / 44 Democratic presidential candidate Sen. Bernie Sanders and his wife, Jane, arrive to vote in the Vermont primary near his home in Burlington. (Charles Krupa/Associated Press) 39 / 44 A sign directs voters outside the Bakken Museum in Minneapolis. (Stephen Maturen / Getty Images) 40 / 44 People wait in line to cast their ballots at Boston City Hall. (Jonathan Wiggs / Boston Globe) 41 / 44 A man casts his vote in the Virginia Democratic primary at Emerick Elementary School in Purcellville. (Andrew Caballero-Reynolds / AFP/Getty Images) 42 / 44 Army veteran Bob Perry enters a polling precinct to cast a ballot in the Massachusetts presidential primary in Seekonk. (David Goldman/Associated Press) 43 / 44 A woman leaves Emerick Elementary in Purcellville after voting in the Virginia Democratic primary. (Andrew Caballero-Reynolds / AFP/Getty Images) 44 / 44 Voters arrive at the Robert Miller Community & Recreation Center in Burlington, Vt. (Timothy A. Clary / AFP / Getty Images)


Local voting officials blamed the delays on a combination of high turnout and glitches affecting the new election equipment. But they couldn’t provide information on how many of the county’s 978 vote centers were affected.

Voters fumed and demanded answers. As midnight approached, some were still waiting to cast ballots at several locations.

“This is like gridlock on the 405,” said Brentwood resident Myles Berkowitz, who was waiting in line around 8:30 p.m. “It’s an absolute disaster. The longest I’ve waited was in ’92 and that was for [Bill] Clinton. That was an hour.”

Berkowitz stopped by the Hammer Museum in Westwood around 4 p.m. to vote but was told by a polling staffer that it would be a three-hour wait. So he drove to Felicia Mahood Multipurpose Center in West Los Angeles. He’d been standing in line for 20 minutes when a staffer told him that two of the center’s five voting machines were down.


The staffer warned it would be a 45-minute wait and suggested that Berkowitz head to another vote center at Brockton Elementary School. He drove there, only to be told it would be a two-hour wait.

Frustrated, Berkowitz headed back to the multipurpose center, hoping the lines there had died down. They had not.

“They’re telling me, after waiting here for another hour and a half, that it’s another two hours,” Berkowitz said.

At Castlebay Lane Charter School in Porter Ranch, scores of people remained in a line that trailed out the door at 8 p.m. Poll workers estimated they would wait 30 to 45 minutes to cast their ballots.


“There was never a line the last several years,” said Craig Meier, a Porter Ranch resident who works as an executive assistant. At his old polling place at a church, “we were in and out within 10 minutes.”

Lesley Kyle put her 5-year-old twins to bed with just enough time to rush to Shepherd of the Valley Church, the closest vote center. She barely made it in, scurrying into place at the end of the line at 8 p.m., with one other woman behind her as Franchino, the poll worker, told voters that the line was closed.

Kyle’s husband, who was at home with the kids, had already mailed in his ballot, but she “wanted to just go over and verify my research on the judges and the measures,” she said.

She said polls should stay open later for those who can’t make it during the day and early evening.


“Who my children see is important to me, who represents my children, and the future and the well-being of my kids, is important,” Kyle said. She planned to vote for former Vice President Joe Biden.

But would-be voters outside the Montebello Senior Center said they were turned away at 8 p.m. even though they were in line hours earlier. Alyana Chavez, a 21-year-old student at Rio Hondo Community College, arrived at the senior center at 6 p.m. with her mother. Right as they got to the front of the line — two hours later — Chavez said poll workers closed the doors and threatened to call police when voters complained that they had a right to vote because they were in line.

“Waiting there for two hours and not being able to vote, it’s really upsetting,” Chavez said, noting there were about 80 people in line when the doors closed.

In the San Fernando Valley, voters were waiting more than two hours outside Monroe High School to cast their ballots. Tensions rose when a poll worker pulled some voters into a separate line for those who had filled out their ballot selections online in advance and had received codes to transfer them to a ballot at the vote center, said Joe Meehan, 51, who was waiting with his wife, Katie. When she finally entered the building to vote around 8 p.m., about 350 people were still in line, Meehan said.


“When you’ve been waiting two hours and you hear how you could have saved time, it starts to get a little ugly,” said Meehan, who works for an event registration company.

In Westwood, a line to vote snaked around the second floor of the Hammer Museum as Angelenos fiddled with their phones, read books and propped up computers to do homework as they waited well past when the polls closed.

Around 8:30 p.m., the last person in line had been told they would likely be waiting up to 3½ hours. Seated on a bench beside her 103-pound Saint Bernard, Sandra Kielgass laughed and chatted with new friends who came to pet the dog, Lady. Kielgass, who lives blocks from the museum, said she had gotten in line around 6:30 p.m. and hadn’t expected to wait this long.

Pizza had been distributed to those waiting, but Kielgass was still eager to cast her vote and get home.


“I always go to a place late on election day,” she said. “It’s to be expected. I guess it’s a good thing it’s so crowded. People are voting.”

Closer to the front of the line, Daniel La Cava and Jason Nehoray stared off blankly, listening to music. They had both been waiting two hours and 20 minutes and expected to be there at least another hour. Nehoray, a UCLA senior, tried to go to the UCLA Ackerman Union vote center after class, but the line scared him off.

La Cava had stopped by the museum earlier in the day when the line was shorter but didn’t stay. Now, the battery life on his phone was his top concern.

“I didn’t prepare well enough for this,” he said. “I should’ve brought a book or something.”