SM Without Licensing

SM without licensing includes Systems Manager Legacy and the SM Free 100 program. Systems Manager Legacy networks have not received any new features since 3/12/2015, while Free 100 networks have a limit on the number of devices that can be enrolled. These two network types are not eligible for phone support, with the following additional notes:

Unlicensed SM users who own Cisco Meraki hardware equipment are eligible for complimentary email support.

Unlicensed SM users with no other Cisco Meraki equipment are not eligible for complimentary email support, however, our documentation and SM forum are available for troubleshooting help.

For Systems Manager Legacy and SM Free 100, licenses can be purchased on a per-device basis. Applying Enterprise license will override Legacy and Free 100 status, not add on top of it. For example, to manage 150 devices in SM, a license for 150+ devices would need to be applied to the account.