Since the announcement of the North American Special Edition of Majora’s Mask 3D, many fans have expressed their frustration in securing the much sought-after bundle, especially as more retailers make the bundle available for preorder only for it to sell out in mere minutes. Nintendo’s customer support has recently addressed fan frustrations, but not in a way many were expecting. Rather than promising more availability, Nintendo merely shared their empathy and encouraged disappointed fans to, “check your local retailer once the game is released,” for another chance to purchase the limited edition.

To those who missed out on the limited edition, Nintendo’s customer support had this to say:

“We’d like to thank you for taking the time to write to us with your feedback regarding the Legend of Zelda: Majora’s Mask Limited Edition bundle. Your comments will be made available for other departments at the company to review and thoughtfully consider.

As all Legend of Zelda fans know, it can be frustrating to see the item you want and not be able to get to it, and we sincerely empathize. It’s a challenge with limited edition products, as they tend to sell out quickly because of their popularity.

We also empathize with seeing those same limited edition products pop up on auction sites. Once consumers buy a product they are free to re-sell it if they wish. I encourage you to check your local retailer once the game is released to see if there are limited edition versions available for purchase. I wish you the best of luck in getting one!”

I find this address a bit reassuring, as Nintendo has taken note of fan concerns. At least they are not oblivious of copies popping up on auction sites like eBay, a reality many fans do not appreciate. But a bit of empathy may not be enough for those fans who continue to search for a way to get their hands on the limited edition.

At this point, we can only hope that with our comments being, “made available for other departments at the company to review and thoughtfully consider,” Nintendo will decide to make more bundles available.

Source: GoNintendo via Gamnesia