Across All Platforms (PC / PS4 / Xbox1)





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We published a Live Updates blog on Performance Optimizations Currently Being Tested with an update on what we're doing to fix framerate.

What can I do in the meantime?

If playing single player, we suggest that you disconnect from your internet connection (wifi or network cable).It could potentially improve frame rate.







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How to join friends in a Co-op game?

Invite a player into your gameworld. NOTE: don’t be in a mission, be in free roam. The player joins. Manually start a coop mission by going to the marker on the map, or joining the coop mission from the progress tracker. Coop will work.







- Corrupted Saves or Lost Progress. WORKAROUND BELOW



We've received some reports of players' saves being damaged or corrupted.

Please be sure to use the workaround posted here: Live Update Blog

For PC Players, please see this workaround



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Please see this important update on Initiates

Uplay WIN services are down WORKING ON IT

Legacy synched data is not showing properly WORKING ON IT

Player get an error message when trying to redeem chests WORKING ON IT



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What to do?

Allow the game to finish downloading and installing. Once finished, you’ll be able to go on within the game. You can check the download progression within your platform. Thanks for your patience. If on PS4, select Assassin's Creed Unity in your Playstation Library, press Options, then Information. The Download Status should say 41.86 /41.86 GB before you start playing.



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Some of these issues will be addressed in upcoming patches, which you can read more about here: Preview of Patch 3







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might be invalid when redeemed on

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Progression reset bug WORKING ON IT

Connectivity issues: WORKING ON IT

“Lost Assassins” bug: if the player started to play on companion 1st, then sync up on a console, player may lose all his assassin’s in his companion Nomad Brotherhood. WORKING ON IT

Some app crashes on devices not officially supported WORKAROUND BELOW

For an updated list of compatible devices, please see this FAQ

Altair's robes may not unlock



PS4 ONLY





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PC ONLY





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Please reach out to our support to ask a question and get support



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Xbox1 ONLY







after passing the ‘Press A’ engagement on the screen before reaching the main menu

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