Ok, I've received some replies to questions, we are still corresponding, I will post them here as they come in and summarize in the 1st post asap.--------------------------------------Hello Scott!Thank you for reaching to us with your concerns and comments.The evaluation process is a simple task that the inspector will inspect the trade-in units. The whole process is to check all OEM parts are there, not evaluation of the laptop value.If there are missing parts, it will subject to retail charge of missing parts.Everyone is treated equally with fairness, I swear there is no favoritism involve!Well, we do give extra care for customer that had BTO upgrade parts. Customized laptop will be granted Ram and SSD swapping services.Price of the trade-in are based on the chart we first e-blasted to the customer.Lower model customers are able to upgrade to higher model (Base cost + MSRP differences upgrade model)All cases are handled case by case according the sequences of submitters. We have an overwhelming of respond from this trade-in program.While I’m at this, I will answer all your questions from the previous E-mails.1) How long do we have to respond to the offer, no time limit or date was included in the offer letter.When the applicant that submitted the Trade-In Form, there is no deadline for the applicants to opt in for the trade.2) How long do we have to take advantage of the trade-in, many of us can't spend that much money on such short notice.No time limit or final date for the trade-in was included in the offer letter. I was expecting to be able to pick my time to upgrade over the next 2 years.There is no deadline for the applicant to decide to accept or decline the trade for the 1st generation GPU upgrade.Applicant may opt out of the 1st gen GPU and wait for the 2nd Generation GPU upgrade.3) My GT80 SLI-263 was the top model in the MSI offerings at the time, why can't I be offered an upgrade to the current top model of the GT83VR instead of the 1070 SLI?The model that was offered to you is based on similar specs to your currently laptop. You may request an upgrade to better GPU by paying additional differences of the MSRP from the offered laptop to the higher GPU laptop.Based on your current offer laptop and the upgrade unit will be GT83VR Titan SLI-069, $1400 (base cost) + $1300( MSRP differences of the two model) = $2700 for the upgrading to the 1080 SLI model.If you have any more questions, please feel free to ask me.------------------------Here is an answer from another MSI person with clarification on what the "evaluation" on incoming laptops for trade-in really means.----------------------------------------Hi Scott,Not sure where you’re getting your info from, but we ARE giving everyone the same value for their laptops.It seems that you are under the impression that we are charging people different upgrade costs if one person’s laptop isn’t in as great a condition as someone else’s.That is not the case.We are only evaluating the laptops to check normal functionality and that there are no missing components.Since we are giving people a brand new laptop and not just the MXM GPU, we want to make sure that the laptop we’re getting back from the trade-in is at least in working condition with working parts.Otherwise someone can just trade in a laptop with missing components such as SSD, HDD, GPU or one that has critical component damages like a fried up motherboard.With that said, we are currently in the stages of contact each person, one by one, about their case. We have quite a lot of submissions so please be patient and bear with us while we get to everyone.-----------------------------------------------More answers...--------------------------------------------Hi Scott,The Trade-In-Program will be ongoing until further notices. I am pretty sure there will be a deadline or ending to this program somewhere after 2nd generation GPU upgrade. At this moment, I am not sure when will the deadline is.Yes, different regions have different or similar programs.I have previously requested to post an Official notices, but it’s ultimately up to HQ to decide to do so. Currently customer that can still use the Expired form to submit their applications, I doubt there will be an updated one as the form will still be the same.As the Chart, the first eblast is ultimately the best to give to everyone. Because everyone cases is different or unique, it’s hard to make one chart for all different situation. This is why we’re answering case by case due the differences of the laptop. I wish there was simpler and faster way, but there is no shortcut to this.-------------------------------------Some more info...--------------------------------Hi Scott,I’m pretty sure there was a deadline on the form. I doubt they will change the form.My partner was planning to eblast the entire Q&A, but he was also drowning in his pile of work too.I have request an official announcement update of the Trade-In-Program, but I guess it was under some pile of paperwork. I’ll try to remind the Management.Our effort for results will be acknowledged.Thank you, Scott.---------------------------------Thanks Scott! We will also be sending out an email blast soon with answers to a lot of the questions we’ve been getting from everyone.---------------------------------11/10/16More answers from MSI:----------------------------------Hi Scott,If you decide to opt in for the 1st gen upgrade, you will still be able to upgrade for 2nd gen.Only users that previous purchase GT70(s)/GT80(s) with 9xx series will be qualify.To be honest, we’re not sure what NVIDIA have up in their sleeves, but as far as we know the 2nd gen gpu that we are honoring will be 11xx series.We do not know if NVIDIA will consider 11xx series as Volta or whatever name they come out with.We do not know what the next gen GPU price will be, it may be similar, higher, or lower to this generations. Again, it’s up to NVIDIA.Here’s update chart since the 1st eblast that I have been using to answer people’s cases, it has GT72S and GT80S update on the list. As you can see GT80 and GT80s have the same offered model.We didn’t enlist the GT73VR due to not having an optical drive.In some cases, this was a HUGE issue for a few customers.But we have decided to list it up to give people choices and just inform the customer that GT73VR model does not have an optical drive.I hope this can help. And be prepare, we are working on a full Q&A eblast for everyone to clear up some questions.It’s seems like we’re getting the same question over and over again as we work down the list.If you have any more questions, please feel free to let me know. I’ll continue my venture down the list again!----------------------------------MSI answers how to downgrade your trade-in for a lower cost trade-in.--------------------------------Hi Scott,If someone wants to downgrade to a lower spec model, it’s possible. The formula will work the opposite of upgrade. For example, if your base cost is $1400 and the downgrade model is $700 MSRP lower, simply $1400-$700= $700 for a downgrade model.I just recently responded to a customer that had a 980m SLI model and his trade-in cost for similar spec is $1400 for the new 1070 SLI laptop. But he asks to downgrade to a single 1080 GPU model, which is $700 cheaper in both model MSRP differences. So his downgrade cost will be $700.If we made a chart with MSRP, we have so many different models that it would confuse everyone. It’s best to let us do the calculation as we know how to handle it.--------------------------------Edit: fixed "typo" - changed 970m to 980m, asking for clarification.