I used Bounce during a recent trip to NYC, and I was pleasantly surprised at the ease and convenience of the process. To be honest, at first, I was very apprehensive. The thought of leaving your stuff at a random store, in a place where you are not from and you don't know whether is safe or not, it doesn't matter if anyone gives it a seal of approval, its difficult to be completely comfortable with the idea. However, I was very glad to be proven wrong. The place I chose was a great, clean bodega/deli in Soho and they were very responsive and the whole process felt very seamless. It was our last day in NYC and we had the full day before leaving the city, however our Airbnb was on the upper east side so we did not want to have to go back and forth. I would definitely recommend Bounce for travelers, especially when you need a place to just store your luggage for the day. The price could not be beat (since its for the whole day) and I will definitely be using this again!