EXETER — An Exeter woman is fuming after she claims JetBlue kicked her off a flight from Philadelphia to Boston Tuesday night because she tweeted about a misunderstanding between passengers and a pilot.

Lisa Carter-Knight said she ended up stranded at Philadelphia International Airport JetBlue because workers “overreacted” when she turned to social media.

In the age of information sharing, she said, “You’re able to expose your experience as long as you’re not being harmful or hurtful.”

Trouble began brewing after Carter-Knight said she heard a boarding passenger joking about how he hoped the plane had a fully stocked bar because it had been delayed due to a maintenance issue.

Fox 29 News of Philadelphia reported that other passenger accounts on Twitter claimed a passenger joked with the pilot by saying, “This flight’s late, were you at the bar?”

While the words used aren’t exactly clear, Carter-Knight said she believes the pilot simply misunderstood the comment.

“The pilot took it personally and decided that was grounds to follow FAA guidelines,” said Carter-Knight, who was in the area to be with her mother, who’s battling cancer and had just had surgery.

According to Carter-Knight, the pilot announced the plane was being grounded and that he had to undergo a sobriety test because passengers accused him of being drunk.

She said passengers were “less than happy” as they returned to the gate to wait.

“We were all grumbling, saying this is ridiculous. No one said he was intoxicated,” Carter-Knight said.

At that point, she and at least one other passenger used Twitter to share the experience.

“We took to social media to tell the story,” said Carter-Knight, who’s social media savvy and works in marketing and promotions.

She sent her first tweet just after 10:30 Tuesday night indicating problems on board the flight.

“JetBlue Flight 760 has big issue in Philly tonight — pilot makes false accusations about passengers and orders all back to gate,” the tweet said.

The tweet was followed by another minutes later.

“Major debacle on flight 760 in Philly — pilot accuses passengers of accusing him of being intoxicated (and) demands all passengers back,” the tweet said.

She then tweeted that the flight had been grounded “due to pilot self inflicted accusations of drinking…” She wrote that passengers were stranded at the gate.

She also tweeted photos of the grounded plane and a worker at the ticket counter.

In another tweet, Carter-Knight referred to the pilot as “unruly” and “irate” while accusing passengers of questioning his sobriety.

Around 11 p.m., Carter-Knight tweeted that authorities had boarded the flight for the sobriety test.

In a phone interview from Philadelphia, Carter-Knight said passengers were told at about 11:15 p.m. that the pilot had passed the sobriety test. She said she made a comment about how no one had said the pilot was drunk.

She claims a JetBlue worker then told her that the pilot didn’t feel comfortable with her being on the flight. She said she wasn’t allowed to board.

“They knew I was doing social media and they knew I took pictures,” she said. “I was like, ‘This is America. You’re kidding, right?’”

Carter-Knight said JetBlue told her she was being denied service on any of their flights and that they wouldn’t rebook her or provide any accommodations; she was eventually given a refund.

Carter-Knight claims she was never given a verbal or written explanation for why she was denied service, but she believes it was because of her tweets.

After being told she couldn’t board the plane, Carter-Knight sent other tweets concerning the experience.

“JetBlue just denied me to board the aircraft due to my social media coverage of tonight’s events. The pilot and staff denied service to me,” she tweeted.

She complained in a later tweet, “JetBlue denied me access tonight to a flight home to my three children. Thanks for supporting single working mothers.”

Carter-Knight insisted that none of her tweets crossed the line or defamed JetBlue.

In a statement, JetBlue confirmed there was a delay "prior to departure due to a customer’s accusation of a pilot being intoxicated."

The statement continued, "As a precautionary measure, a sobriety test was conducted. The test demonstrated the pilot was sober and as a result, he was cleared to perform his duties. Customers boarded the aircraft which departed PHL on October 8 at 12:03 a.m. and arrived in BOS at 1:12 a.m."

JetBlue denied Carter-Knight was forced off the flight because of her complaints.

"It is not our practice to remove a customer for expressing criticism of their experience in any medium. We will remove a customer if they are disruptive and the crew evaluates that there is a risk of escalation which could lead to an unsafe environment. The decision to remove a customer from a flight is not taken lightly. If we feel a customer is not complying with safety instructions, exhibits objectionable behavior or causes conflict at the gate or on the aircraft, the customer will be asked to deplane or will be denied boarding especially if the crew feels the situation runs the risk of accelerating in the air. In this instance, the customer received a refund and chose to fly on another carrier," the statement said.

Carter-Knight eventually booked a flight on US Airways and was expected to arrive in Boston early Wednesday afternoon.

Carter-Knight said she’ll never fly JetBlue again and referred to a message posted on the airline’s website explaining how it “set out in 2000 to bring humanity back to the skies, when we noticed a lack of compassion, a missing human touch, in the air travel experience.”

“Leaving a female at an isolated airport at night because a pilot doesn’t want her on the flight is not humane. My freedom of speech and civil rights were taken away last night,” she said.