I signed up for floracing August 13, 2020 to watch a three day event. The website shows you can sign-up for a month or yearly subscription. Monthly was $12.75, yearly $150. I wanted to sign up for the monthly plan, but when I clicked on the "sign-up" tab, it automatically charged me the yearly amount of $150, no heads up, no choice. The amount came out of my bank account just as fast. Thinking it was a mistake, I immediately emailed the company through their online contact email, asking for the monthly plan and to credit my money back, no response. I cancelled on August 15, 2020 and expected to get the remaining amount credited back to my account, $150-12.75=$137.25, but no they just cancelled the auto renewal for next year, although there was a quick flash showing that I should get a refund, but it was gone as fast as it appeared. I once again sent an email via their contact email and they sent me instructions on how to cancel, although I clearly stated that I wanted my money back. Today, August 27, 2020, I tried to call and received a message stating that they were currently not taking calls, to please leave a message. I have no faith that my message will be returned based on previous responses from the company. I want the $137.25 return to my account as soon as possible.

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