What to observe in case of illness

When you sign up for the MAWISTA Student health insurance your insurance documents include a a treatment certificate. You must present the treatment slip to the physician or hospital prior to the treatment in Germany. You do not need the treatment slip outside Germany.

In case of acute illness or accident you can choose your physician or hospital. For general illnesses such as influenza, headaches or minor accidents we recommend you visit a general practitioner. Your attending physician can refer you to a specialist, if required. In case of toothache, contact a dentist directly.

In case of severe pain or major accidents outside of regular physician`s hours (e.g. at the weekend) please head directly to a hospital.

Please contact us directly should you require an inpatient treatment at the hospital . The staff of the emergency hotline will coordinate the assumption of the costs with the hospital directly. This offers you the advantage of not having to first pay high hospital costs yourself as the insurer pays the hospital directly.

You can reach our emergency hotline staff around the clock:

Telephone: +49 89 624 24 – 496

Fax: +49 89 624 24 – 246

E-mail: mawista-schaden@allianz.com