I've been following this game for a while, and I was willing to wait for certain things to be added, post-launch. The main thing I want is Rated PvP; but that's not in the game yet, which is understandable. What's not understandable, is that there's a major overhaul being done for PvP... but BioWare is not adding Rated PvP.



While I can live with this, and just play the game for the story for now; it's accompanied by a host of other issues. Bugs, ability delay, etc., just a ton of stuff that should've been fixed in Beta. Nontheless, I am a patient man, and I know that no MMO is fully polished at launch. Between the many problems SWTOR has, and the lack of Rated PvP, I have been considering cancelling since Early Access; but had decided to stay loyal to BioWare.



This has changed, though, as BioWare has decided not to stay loyal to me. Customer Support for SWTOR is awful. I expect poor customer support from a free to play game, or Wal-Mart; not from an MMO I'm expected to pay 15 dollars a month for. Even if you call support, they refuse to let you talk to their supervisor, when their own command of the English language proves inadequate. I have never had this problem with Blizzard, I just tell them "I need a Senior GM to do X", or that I need to talk to their supervisor, and they immediately go get their boss.



So that's that, I will now just continue to play World of Warcraft, at least until something better comes along; perhaps Guild Wars 2, or Diablo 3 will convince me to unsubscribe; but SWTOR is just not good enough. The game is average overall, there's no Rated PvP, and Customer Support is abysmal; this is not worth paying 15 dollars a month for.



TL;DR, I'm quitting because SWTOR is average, there's no Rated PvP, and customer support is bad



Add Rated PvP, and get real Customer Support; then I may consider leaving World of Warcraft for SWTOR.



To be clear, Priority Number One for BioWare needs to be:



— Rated PvP



And no, you can't have my "stuff", I already gave it to my friend; ask him for it when he quits