The plight of student-loan borrowers could get a little less attention this year. The Consumer Financial Protection Bureau failed to release an annual analysis of borrowers’ top complaints for the first time since the agency started investigating student-loan complaints in 2012.

The CFPB is required by statute to submit the report on the same day annually to multiple agencies and congressional committees. Previously the agency has submitted the report in October, but this year October came and went with no report.

“The fact it’s not come out means that there are problems that are not being addressed,” said Persis Yu, the director of the Student Loan Borrower Assistance Project at the National Consumer Law Center.

The CFPB declined to comment.

Calling attention to the complaints is about more than simply offering a peek into borrowers’ woes, advocates say. These complaints are often one of the first warning signs of disturbing trends in the student loan market, Yu said.

“Every consumer that takes the effort to go and complain to a federal agency speaks for a lot of other consumers,” Yu said. “When you see the complaint coming up over and over again in a complaint database like that it means there’s a real problem.”

The CFPB skipping the report isn’t a sign that student-loan borrowers have stopped submitting complaints. Since September 2017 — about a month before the agency last published its annual analysis of student debt complaint data — consumers have submitted more than 13,000 complaints about student loan products, according to a report released Tuesday by the Student Borrower Protection Center, an advocacy organization founded earlier this year by former CFPB staffers.

The complaints span basically every category of the $1.5 trillion student loan experience, which touches 44 million borrowers.

They include: public servants who say they were misled about the eligibility requirements for loan forgiveness; servicemembers struggling to access consumer protections guaranteed to them by law; grandparents who co-signed on their grandkids’ private student loans and can’t get released — despite their loan companies promising otherwise when they signed up; borrowers who were pushed into higher repayment plans with little warning from their servicer and more.

Seth Frotman, the executive director of SBPC and the former student loan ombudsman at the CFPB, said his group decided to release the report because they felt the Trump administration “is trying to make the struggles of student loan borrowers invisible.”

“They deserve to be heard,” said Frotman, who has been a frequent critic of the CFPB’s political leadership, including when he resigned in protest from the agency earlier this year.

Understanding and highlighting these patterns can in some cases lead to help for borrowers. As of October 2017, the CFPB managed to get $750 million-worth of relief for borrowers, thanks in part to the complaints.

The complaints and the analysis of them also illustrate the ways in which the nation’s student loan problem is about more than just rising college costs. Compounding those trends are the challenges borrowers face navigating the student loan industry, Frotman said.

“There are millions and millions of student loan borrowers who on top of the historical student loan debt that they’ve taken out are forced to deal with an extremely broken student loan market that adds insult to injury,” he said. He’s hopeful that the report will help fuel efforts by state lawmakers and law enforcement officials to crack down on bad actors in the market.