Building resilience involves improving one’s emotional intelligence.

Emotional intelligence has the potential to positively impact the success, quality of life, and relationships of individuals as they progress through life.

People who understand themselves well, and who understand how to relate to and connect with others, tend to be happier, be more self-confident, more productive, and have healthy and rich relationships throughout their lives.

Emotional Intelligence and Emotional Resilience in workplace focuses on the concept of repair, and managers being accountable for their use of shame, blame and avoidance of responsibility.

This course encourages mangers to use more empathy, mindfulness and positivity in communication.

Course Outcomes

Have a better understanding of emotional intelligence

Understand the importance and impact of taking responsibility for emotions

Learn to deal with conflict at workplace

Learn how emotions and empathy factor into more effective decision making

Improve critical thinking and logic