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George and Viola Titsworth waited in line for over 90 minutes Friday morning to get the digital receiver they'll soon need to continue watching their favorite shows on Spectrum cable.

They talked with others in line, joked about the long wait, George said.

The line moved fairly quickly, with eight or nine windows open, Viola said. The company has an efficient system, but there were just a lot of people waiting, she added.

The couple bypassed the pitch for more expansive, more expensive service and left with the box to plug in to their TV.

At noon, as the Titsworths were leaving, there were around 70 people waiting for service at Spectrum's main Lincoln office, 5400 S. 16th St.

And not everyone was as patient as the Titsworths. "This is ridiculous. I'm not waiting two hours," said one woman exiting the store.

Some people were there to turn in equipment and stop service, like John Ulrich, who balked at an increase in his monthly bill and is switching to another company.

But many people were there to pick up the digital receivers that will soon be necessary to get Spectrum television service.