This was my first gift exchange, and it was absolutely not disappointing! I had an amazing time picking out gifts for my giftee - the service was prompt and she received her gifts before any of the sellers anticipated them. My gifter was not so fortunate. I received a note from them telling me they had ordered my gift, but hadn't received shipping info yet, and still hadn't heard back almost two weeks later! Being an awesome redditer, my gifter did not give up! Instead, they simply canceled the original order and then went in search of a new, even better gift to send me!