March 27, 2020



A plan to refund housing costs was unanimously approved on Thursday by the university’s Board of Trustees in light of the unprecedented need to ask students not to return to campus to prevent the spread of COVID-19.

Refunds will go to students with leases in the Apollo, Libra, Lake Claire, Nike, Hercules and Neptune communities, as well as Towers and Rosen housing. The refunds will include students’ housing costs from March 27 through April 28, the end of the spring semester.

The university also is in discussions with the owners of NorthView and UnionWest — which are managed by UCF but privately owned. Details are still being worked out, but both are supportive of offering partial refunds for the spring term.

Students still living on campus as of March 27 will not receive refunds.

In addition, UCF continues to advocate on behalf of our students who reside in privately owned student apartments off campus. Ultimately, any decisions about refunds will be up to these individual off-campus properties and management companies.

Refunds will be processed beginning next week.

If housing costs were paid with a credit card, the refund will go back on the credit card. If not, refunds will be posted in eligible students’ accounts and will be shown in myUCF. Most students have their student account linked to a bank through direct deposit. Students who do not have direct deposit are encouraged to sign up by logging in to myUCF, clicking Student Accounts, and clicking Direct Deposit.

Students who haven’t set up direct deposit before refunds are posted will have checks sent to their mailing address on file with UCF. Students are encouraged to verify the address on file is correct, and to update it if it’s not. Verify or update your mailing address by logging in to myUCF, clicking Student Accounts, clicking Student Center, and reviewing the Personal Information section.

Any unpaid charges owed to the university will be deducted from students’ refunds.