“My team is helping customers during this pandemic and we have a wide variety of issues we deal with for our customers. We’ve planted the seed in our customers’ minds to say ‘Please let us know what your needs are. We want to help you through this crisis.’ Our customers who are sheltering in place find they don’t have access to the systems they normally have in their office. We are helping them take care of their employees, meet payroll, and even when working from home seamlessly run their business. As a result, their drivers on the road can continue to take care of the work of delivering goods and essential services.” WEXer LaTaschia Velasquez, Fleet

LaTaschia Velasquez has been helping WEX customers in the trucking industry for almost eight years. During this particularly difficult time for the world with the coronavirus turning everything upside down and forcing a lot of us to shelter in place, she feels particularly proud of her customers and feels a fondness and care for them which is reflected in her work.

— WEXer LaTaschia Velasquez, Account Management Team Lead, Fleet

“I have been passionate about helping my customers and making sure that they have the tools and resources that they need to keep their trucks running during this crazy time. I have wonderful clients that have made the transition to working from home or have taken on extra responsibilities to reduce the amount of staff that is needed in their offices each day. I have been amazed at their dedication to not only keep delivering the goods and products that we need but their dedication in taking care of their drivers. I have one client that I know has loaded extra funds to their drivers’ cards so their drivers could purchase cleaning supplies to keep their trucks safe.”

— WEXer Katherine Harmon, Fleet

“I would say that whether we are talking to a client or a vendor, it is great to hear that so many companies (including our own) are doing their best to get employees working safely from home whenever possible. Also, the people that are working from home are doing their best to keep business going as usual so that customers, vendors, and partners alike don’t miss a beat even though they may be working with limited resources or without all the tools they are used to having. I am impressed with how well most businesses and employees are handling all of the changes during this trying time.”

— WEXer Kate McAndrew, Client Specialist, Corporate Payments



“The transition to working from home has been an unexpected change for many. Due to world events, it’s allowed us to see things in a proper perspective. We are now focused on our wellness as well as genuine concern and care for one another. One thing that I know for sure, is that our WEX team is comprised of resilient individuals who strive to bring a sense of normalcy back into our lives. More than ever before, we understand the importance of work and family balance. Although we are spatially apart we have grown closer as a team through daily online huddles as well as sharing momentous pictures of our home life and pets. Our spirits are definitely high. Integrity, Innovation, Execution, Relationships, and Community have taken on a whole new meaning for all of us.”

— WEXer Tamela Mills-Stephens, Customer Service Support I – Triage, Corporate Payments

