How do you decide what to drop or keep when new Android features offer the same or similar capabilities?

Our philosophy is to complement Android, focusing on solving real problems for our users. As the Android platform evolves, it will naturally offer similar or identical capabilities over time. We carefully evaluate whether features offer the very best user experience. When it makes sense to integrate our own Motorola experiences to Android to benefit the user, we do. In other cases, we will drop previous features in favor of Lollipop capabilities. We never keep features “just to have it.” Everything has a benefit and purpose.

What happened to my Assist settings for Sleep and Meeting modes?

In Lollipop, Android introduced the new Downtime feature. This allows you to set days and times when only priority interruptions will get through. For instance, you could pick every day of the week and allow only priority interruptions from 10pm to 7am. Interruptions other than those in your priority settings would not disturb you. Where Lollipop downtime and Motorola Assist provide similar ‘Do Not Disturb’ functions, downtime was integrated into Assist.

What is Ambient Display and how does it relate to Moto Display?

Lollipop now includes a capability similar to Moto Display on the Moto X and DROID family of products. When certain triggers occur the display will wake briefly to show current notifications, similar to that shown on the Lollipop lockscreen. If you touch a notification in this state the full in-color lockscreen will appear.



Note that as this wakes the application processor, using Ambient display will increase the drain on your battery. On Motorola products receiving the Lollipop upgrade it is disabled by default. On the Nexus 6, Ambient Display is enabled by default.



Moto Display will continue to surface relevant notifications using the low-power Contextual Computing core (Moto X 1st and 2nd Generations, and Moto Maxx, Droid Turbo, Droid Maxx, Droid Ultra and Droid Mini).



On the Moto G family, you can turn on Ambient Display under the Display menu. Note that on this product only a new notification will trigger a wake-up. Motion-based triggers like on the Nexus 6 are not supported.

If I turn on Ambient Display, what triggers it?

Ambient Display wakes up your screen when you receive new notifications. On the Nexus 6, picking up the device can also wake the display.

Where are my Trusted Device settings? They stopped working.

Lollipop now includes a feature called Smart Lock that replaces Motorola’s Trusted Devices feature. This allows you to keep your phone unlocked when in the presence of a trusted device, such as your Moto 360 or a bluetooth headset or car kit. Unfortunately there is no way to automatically migrate your former trusted devices, but it is easy to re-add them after the upgrade.



First, you need to enable Smart Lock by selecting the Settings>Security menu. Scroll all the way down and select “Trust Agents” from the Advanced section. Touch the toggle on the “Smart Lock (Google) to enable this menu. Go back to the main Security menu and scroll up until you see the new “Smart Lock” entry. After selecting this (and unlocking your device if it is secured), you will see “Trusted Devices” and “Trusted Faces.” You can add devices by pressing the red button with the plus sign. Alternatively you can add faces that you trust to unlock your phone. Please note that some security policy settings by corporate administrators may block the Trusted Faces feature because those administrators may impose security requirements that exceed Trusted Faces.