In early June, a prominent YouTuber broke — nay, destroyed — a KEYone, and BlackBerry Mobile was forced to defend its new baby, a phone that had, until that point, been largely without controversy. The company promised it would make things right, and it has done just that.

It claimed that only a small number of people were experiencing issues with the KEYone's display detaching from its body like a chocolate bar, but nonetheless it was taking action to reinforce the component using additional adhesives.