An 82-year-old Los Gatos grandmother remains hospitalized with a broken pelvis after being “catapulted” to the curb during a June 19 Apple store robbery at 23 N. Santa Cruz Ave.

The robbery occurred at about 10:50 a.m., Los Gatos-Monte Sereno police said.

The victim’s first name is Shirley. The Los Gatos Weekly-Times is withholding her last name at her husband’s request.

Just minutes before the robbery, Shirley had been visiting with friends at a nearby coffee shop when she decided to go to the Apple store to see about a new iPhone app.

“When I walked in, I wondered why there were no security guards outside,” Shirley said. “I walked toward a greeter at the entrance, and he had a frightened look on his face. There were people hollering and screaming and trying to hide.”

That’s when Shirley made a dash for the door.

“I started to run out of the store, but two or three guys pushed me out. I was thrown to the curb—catapulted, really—as the robbers fled,” she said.

Smith said the robbers were “big young men.”

Police said there were four male robbers, all believed to be in their early 20s.

Witnesses told police the men entered the store and stole a variety of display merchandise. They were last seen leaving downtown Los Gatos in a black, four-door, newer-model Dodge Charger heading to the southbound Highway 17 on-ramp at South Santa Cruz Avenue and Wood Road.

Police said the investigation is ongoing. “Detectives are continuing to work in collaboration with other local law enforcement agencies and Apple in the identification of the possible suspects to determine if they are involved in other similar crimes,” interim Capt. Clint Tada said in an email.

And Shirley continues to undergo physical therapy sessions three times a day.

She spent five days at Good Samaritan Hospital and is now at a Los Gatos rehabilitation center.

“I have four staples in my head; my right side was banged up from my rib cage to my pelvis,” Shirley said. “I have two pelvic fractures. I’m in a lot of pain. My doctor said pelvic fractures are extremely painful because it transfers pain to other areas.”

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She does not know how long her recovery will take, and she’s upset that Apple had not reached out to her with offers of help or sympathy.

“They’re heartless. I can’t believe any corporation would let this go,” Shirley said.

But less than an hour after saying that, Shirley’s husband received an email with the subject line “Apple store incident” that was presumably sent from an Apple insurance claims supervisor. The entire email said, “I wanted to let you know I have been assigned this matter. Please keep me informed at your convenience on how Shirley is doing.”

Apple spokeswoman Ashley O’Brien told the Los Gatos Weekly-Times, “We don’t comment on matters of local security.”