The thing is, I don't have time to scour the internet for information on every character I work with. That's why I use references for OCs given by customers (even if other pictures of them might suit me better), and why I use MLP wiki for canon characters. It's not a perfect source of information, but it's definitely the best one I've come by.



But the wiki is just that - a wiki. If you or anyone else feel it unjust that a pony doesn't have their own page, you can always create one. Lily could have, at least, an information tab with color palette and the like, as well as a proper gallery page, especially if she's used regularly. That content is not going to create itself either, just like any other. If you want to see something done, doing it yourself is usually a fairly straightforward way to see that happen.



And I'm not saying people "shouldn't be" or "aren't" able/allowed to expand on lore and character. I'm merely describing the fact that it's harder than it used to be because there's more competing material all the time, and more established lore to keep track of already. At this point, at least from your point of view, the problem is that of popularity. And once again, the remedy is the same - if you truly believe there is content missing and characters to be expanded upon, you should take action. Things won't change just because everyone wants them to - they change because someone actually does something about them.



My position on the whole matter is simple; I'm a commissioned artist, and I have to work to afford living. Consequently, I work with ponies people pay me to work with. I don't have the time to be an active part in the community anymore, nor do I have the time to sift through the mountains of content just to find the few gems. Thus, I've lost touch with trends and don't know that much about the niche lore of recently introduced characters. I enjoy most ponies I work with, but all in all, I have no favorites, and no regular content I follow. I don't have the time to do any of that anymore.



On a happier note, this means I'm free to enjoy the characters without them getting stale. I find out about them (or I'm reminded of their existence), I'm told the gist of the action, and I can draw my own conclusions. I create my own stories instead of being caged by the existing ones, even if I work within the limits established by the customer. Doing that, I get more enjoyment out of the character than if I were to read or view any number of content related to them. Likewise, the customer gets to see their ideas realized, usually with the tiniest bit of an unexpected spin put on them.