[Follow-up] All North American Data Center Worlds Network Technical Difficulties (Oct. 26): Follow-up

We are continuing to look into the ongoing technical difficulties wherein players utilizing certain Internet Service Providers (ISPs) are unable to log in to North American data center Worlds, or are disconnected from the server.



We anticipate that it may take some time before these issues are resolved, so we ask you for your patience and understanding as this issue is resolved in a timely manner.



We will provide more information as the situation develops.



[Date & Time]

From Oct. 26, 2016 9:30 p.m. (PDT)



[Issue Details]

・Players utilizing certain ISPs are unable to log in or are getting disconnected from the game.



[Cause]

Connectivity Issues



[Affected Worlds]

All North American data center Worlds:

・Adamantoise

・Balmung

・Behemoth

・Brynhildr

・Cactuar

・Coeurl

・Diabolos

・Excalibur

・Exodus

・Faerie

・Famfrit

・Gilgamesh

・Goblin

・Hyperion

・Jenova

・Lamia

・Leviathan

・Malboro

・Mateus

・Midgardsormr

・Sargatanas

・Siren

・Ultros

・Zalera