Dear Mayor Lester & Wellington City Councillors We ask that you reinstate your 3-year funding commitment to Wellington Citizens Advice Bureau at the same level (as a minimum). We also ask that you recognise Wellington Citizens Advice Bureau as a core strategic partner in supporting community well-being, by developing a long-term secure funding relationship.

Wellington Citizens Advice Bureau provides a free information and advice service to people in need. It helps people know about their rights and responsibilities and the services available in their community. It is there for everyone, about everything. Despite this, Wellington City Council wants to cut its services and leave its citizens without this essential support.

Last year Wellington CAB helped over 30,000 people with questions and problems across the range of issues people face in their lives. These include helping with enquiries about emergency accommodation, noisy neighbours, overhanging trees, abandoned vehicles, relationship issues, enquiries about consumer rights, tenancy rights, employment rights, as well as information about local services - the whole range of questions and queries imaginable. It also includes referrals from the City Council and helping people to fill in Council forms!

Wellington CAB has had a long-term strategic partnership with Wellington City Council. In spite of this, the Council have, without consultation, made a recommendation to stop funding the Wellington CAB via its long-standing contract for services, and give a one-off six month grant for the CAB to completely redesign its operation, including shutting the doors on its physical premises. The Council have said there is “no guarantee of funding beyond that”.

The CAB is core community infrastructure. It is locally responsive, and staffed by dedicated volunteers from the local community. The people who come to the CAB often don’t know where to go, don’t know what assistance is available to them, can’t access information, or are excluded from services. Without the CAB those people will fall through the cracks.

Please show your support and save this essential community service.