Our policies

The Registry has policies to guide its operations and ensure its quality management system complies with international standards.

Our history

The Registry touches the lives of customers who have experienced a life event in NSW. We have been a trusted service for over 150 years.

Read about the history of the Registry.

Access to information

You can request access to information held by the Registry through the Department of Customer Service.

Terms and conditions of using our service

In completing a Registry application form, you consent to us releasing the details you provide to agencies who may be able to validate the information.

To protect your privacy, we require proof of your identity.

We collect information, in line with the Births, Deaths and Marriages Registration Act 1995 and the Privacy and Personal Information Protection Act 1998, to determine your eligibility to obtain a certificate and to prevent fraud.

Information may be used for statistical purposes and by law enforcement agencies, and other uses by law.

For more information read Your right to privacy (PDF, 197.65 KB).

False representation

If you knowingly provide false information in your application, you may be guilty of an offence under Section 57 of the Births, Deaths and Marriages Registration Act 1995.

A person who makes a representation in an application, notice or document under this Act or in response to a notice under Section 44 of this Act (Registrar's powers of inquiry), knowing the representation to be false or misleading in a material particular, is guilty of an offence.