Update 30 May 2020

Thank you to everyone who took the time to tell us your stories or offer your support. We will reply to all of you as soon as we can.

We have received new information, including details about Sephora's response to the major problems we raised about its Highpoint store management team. We've also received fresh accounts including similar allegations along with new evidence and are working on new updates and longer term ways to feature your stories on this website.

We will publish all of this and more here soon.

We also have new information about Sephora Australia's handling of COVID-19 and are preparing advice for Sephora staff who are now receiving the federal government JobKeeper wage subsidy. If you have any questions about this, please contact us (we will keep your details private).