Out of curiosity, which generation of the XPS 15 did you have? Your experience certainly isn't typical. I've used Dell XPS and Precision systems in some cases for 6+ years before giving them to someone else, and those people then used them for even longer. Then again, my sisters can't seem to keep their laptops running well for more than 3-4 years. Perhaps I just take better care of my laptops than most. Anyhow, you definitely should not have had to replace components like that at all, never mind multiple times within a year and now encountering total system failure.



I too disagree with ejn63's claim (provided without any official citation) that notebooks are designed to last only 3-4 years, as well as the suggestion that a product's expected lifespan can be determined by the warranty period the manufacturer offers. My $9000 Sony Z9D TV was only available with a 1-year manufacturer warranty. I've already had it longer than that without any problems, and I expect that to remain the case to for several more years. Cars even from brands known for reliability often have warranties for only 3-4 years and can often go much longer than that without any repairs if they’re properly maintained.



Anyhow, I’m sorry to hear you had a bad ownership experience.