I have used my AP9631 Network Management card with environmental probe for several years now. The UPS that it was installed on, was a SmartUPS 750, which has failed and has been replaced. The new UPS is a SMT1500RM2U which was just purchased.

I first contacted APC's chat support and was told the following:

Brian Wiedor: Good

afternoon. I have recently purchased a new SMT1500RM2U SmartUps for my server

room. The old SmartUPS 750 that it is replacing, had an AP9631 card in it. Will

the AP9631 work in the SMT1500RM2U?



Brian Wiedor: I am hoping it will as they both seem to have Smart Slots, but I

want to be sure.



<Technician Name Removed>: Yes, it would work, you can find it on the below page:



<Technician Name Removed>: http://www.apc.com/template/size/apc/sizing_display_options.cfm?option_type=Management&ups_sku=SMT1500RM2U&interface=UPS&famid=98





The agent is sending you to http://www.apc.com/template/size/apc/sizing_display_options.cfm?option_type=Management&ups_sku=SMT1500RM2U&interface=UPS&famid=98.



<Technician Name Removed>: Yes, the website itself says the unit SMT1500RM2U would work with

AP9631, so you can go ahead on using AP9631 in the unit

Now, I am looking and looking and so far I haven't found where it says this (either on the webpage, or in the documentation - maybe I'm just missing it), but when I took the card to the new UPS, it does NOT fit. There are plastic tabs, and they are offset on the UPS. The slots on the AP9631 are parallel with each other, and so it doesn't fit in the slot.

So, is the statement that the AP9631 is compatible with the SMT1500RM2U false? And is my only option purchasing another Environmental/Network Management Card even though this one is still viable?

Thanks,

BW





Now,