NYC builds out subway Wi-Fi access

Expansion of Wi-Fi access in New York City continues – even underground.

On Nov. 12, the Metropolitan Transportation Authority and Transit Wireless launched the Phase 4 expansion of wireless, public safety and Wi-Fi services to 21 underground subway stations in the Bronx and 16 in Manhattan. When completed in 2017, the project will have wired all 279 underground MTA stations.

Besides providing Wi-Fi service, the advertiser-supported Transit Wireless network provides enhanced connectivity for public safety, NYC Emergency Services, New York City Transit personnel and businesses.

One of the more important benefits for customers is the ability to make E911 calls. The network lets emergency dispatchers know the approximate location of the underground caller.

The MTA and Transit Wireless are also deploying Help Point Intercoms in the subway. The highly visible and easy-to-use instant communications devices offer immediate access to E911 assistance and information with the touch of a button. To date, Transit Wireless has built the infrastructure for more than 800 HPIs in underground stations, and is on schedule to complete the infrastructure for 600 more HPIs by mid-2017.

“The MTA has been on a clearly defined mission to modernize our mass transit system through station upgrades and several ambitious new-technology communications projects like this one,” MTA Chairman and CEO Thomas F. Prendergast said. “Enhancing the customer experience through connectivity, our Help Point Intercoms, On-the-Go Screens, and other new elements while bringing in added revenue to the MTA is a win-win for everyone.”