Frequently Asked Questions

Why should I Join Krispy Kreme Rewards? Every doughnut and coffee purchase gets you closer to earning your favorite Krispy Kreme treats. Rewards members receive exclusive offers and are the first to know about delicious new developments. Did we mention you get a free doughnut just for signing up?

I’m sold! How do I join? Great! You can join Krispy Kreme Rewards in two ways: sign up online by clicking below or download the app.

What are rewards tracks? Our new Rewards Program is built around four unique tracks: Single Doughnuts, Coffees, Specialty Coffees and everyone’s favorite-DOZENS. The Reward Tracks make it easier and faster for you to earn your favorite products.

How do Reward Tracks work? You receive one credit each time you purchase a Rewards Track item. For example, every time you purchase an Original Glazed Doughnut or one of our Limited Time Offering Doughnuts, you receive one credit. After your twelfth purchase, your next doughnut is on us.

How do I claim my reward? That is the best part of our new program. Claiming your reward is easy. Place your order, give our Team Member your phone number or email address or scan your rewards app and we’ll take care of the rest.

Can I defer my reward? You cannot defer your reward. The rewards are automatically redeemed at your next purchase. Automatic redemption ensures our customers do not have jump through hoops to receive their reward.

How long do I have to redeem my rewards? All rewards expire 90 days from the date they are earned.

How do I sign up for the Krispy Kreme Rewards Program? If you are an existing member, all you need to do is update your current Rewards Program mobile app. If you are not a Rewards Program Member, you can enroll online at www.krispykreme.com or download the rewards program mobile app at the Apple App Store or Google Play Store.