What do you think of cell phone service in Canada?

Pro-Internet community, We're hearing a lot about the Big Three cell phone giants' terrible treatment of customers, and about their plans to take more control of the market. We’re getting more active on this file as result: we at OpenMedia.ca are preparing a response to Big Telecom’s stranglehold on the cell phone market. We met with the Industry Minister’s office last year and made it very clear that Canadians expect them to fix our broken telecom market. They seemed to hear us, but we’re worried that they may be poised to hand off newly-freed wireless spectrum to Big Telecom, thereby killing independent options for cell phone/mobile Internet service.

At the same time, we’re hearing more and more sad stories about price-gouging and horribly offensive customer service. Let's figure out our next steps.

We know from the past that the best way to take back our digital future is to make sure Canadians are aware and engaged. It’s a matter of political will—government will step up and do the right thing if they know people are watching. We want to know what you think is the simplest and most effective way to engage all Canadians in this issue. Tell us:

What is it about the Big Telecom-controlled cell phone market that concerns you most? Do have any personal stories of price-gouging or bad customer service from cell phone companies?

Your answers will help shape our work to affect change in the cell phone market. Together we can prepare an action that will work.

Please tell us what you think in the comments section below, or on Facebook, Twitter, Google +, or Reddit. You can also email [email protected]. Let’s blow the whistle on Big Telecom, before it’s too late!

For the Internet,

Steve and Lindsey, on behalf of the the OpenMedia.ca Team