Annual Meeting of the New Champions

Rarely does a new technology transform consumption, production and society. But with artificial intelligence (AI), that technology has arrived.

Yet new research conducted by Accenture has found that many large businesses do not fully appreciate the value of AI.

The same cannot be said for entrepreneurs and startups, who are in the vanguard of this revolution.

Many of them are based in China, which has become a powerhouse of innovation in deep learning, sensors, predictive maintenance, and intelligent robotics.

Funding for AI startups worldwide has grown at a compound annual growth rate of nearly 60% since 2010.

China has filed more than 8,000 AI patents in the five years to 2015, a 190% growth rate that outpaces other leading markets significantly.

Growth is driven partly by the largest digital user base in the world.

China is generating new data, particularly from mobile users, faster than any other country.

Boosting productivity

For many, AI is a solution to a common problem: the need to improve efficiencies and reduce costs.

Accenture analysis shows that AI could boost China’s productivity by 27% by 2035.

There is no doubt that AI can automate many processes, strengthening the bottom line.

But AI has a far greater opportunity to create entirely new categories of products and services. It will establish new markets and drive growth.

AI’s boost of the top line is reflected in our estimate that annual economic growth rates in China could increase from 6.3% to 7.9% in 2035 if companies harness AI to transform their entire business models.

That would generate additional economic output of more than $7,000 billion at that time.

Personalized experience

To achieve this growth potential means going beyond using AI to do things differently and, instead, using it to do different things.

For example, JD.com, the online retailer, is exploring AI to improve internal operations through unmanned warehouses and drone delivery, but is also applying it to personalize the shopping experience and develop new products and services.

Tencent, the provider of WeChat, is developing virtual assistants and autonomous driving among other applications.

China also has many successful AI startups.

For example, Malong Technologies’ product recognition AI uses deep learning, which among other uses, it applies to analyze worldwide fashion colour trends to help thousands of textile makers predict global fabric demand.

Innovate and scale

Breakthroughs such as these require businesses not just to develop innovations, but also to scale them.

This means pivoting wisely the bulk of investment from core products and services to new ones, while at the same time continuing to transform the core.

Do companies build in-house capabilities, work with partners, or buy technologies from the outside?

When looking at a global sample of Fortune 100 companies and Accenture’s global index of 100 AI-driven enterprises, we found that 27% did one or the other well, and 56% did neither sufficiently.

Only 17% scored high on both counts. This gives these ‘Collaborative Inventors’ a higher AIQ than the rest (see chart below).

Companies with a high AIQ use it to focus on three strategic priorities: technology, data and people.

‘Collaborative Inventors’ know how to integrate combinatorial AI technologies, embracing a platform-based approach.

Most important, people are at the heart of AI.

And AI-driven companies need to source a diverse range of talents – from data scientists to behavioural experts to those steeped in functional or industry contexts.

One of the core differentiators of China’s AI scene is the establishment of a multi-stakeholder environment that involves both the private and public sectors.

Virtual lab

The lab will not exist in a physical structure, but via a virtual, digital network of researchers working on problems from their respective locations. China also benefits from having a fast- growing domestic platform economy which provides a foundation from which its AI startups can succeed abroad.

These are early days for AI.

In the rush of investment and innovation that we can expect in the coming years, it is important that AI leaders in China remain committed to responsible AI. That means AI-based business practices and technologies must be transparent, accountable and fair.

Above all, it means that AI must be human-centric.

Responsive and responsible innovators in China will appreciate that AI is not about eliminating people, but elevating them. It’s not just about automating what people do, but augmenting their capabilities.