Reliance Jio claims to have notched up 16 million users in the first month, much quicker than WhatsApp and Facebook managed. But if things aren’t resolved soon, they risk losing those 16 million users in quick time.

The best and supposedly most reliable speed test provider, Speedtest by Ookla, has publicly stated that Jio 4G speeds over the past month have drastically come down.

The service was officially opened up to users across the country on 5 September, before which many users were using Jio services under the Jio Preview Offer.