HelenaLive has been banned from Twitch (Picture: YouTube)

Twitch streamer HelenaLive has claimed she was permanently banned from the website after saying there was two genders, which was apparently deemed ‘offensive to the transgender community’.

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The streamer uploaded a lengthy YouTube video after she was prevented from accessing her Twitch account, showing an email exchange between herself and a representative for Twitch.

Reading out Twitch’s response, the company said it was the third time she’d been reported for ‘hateful conduct’ in the last two months.

The email continues: ‘Your recent behaviour has proven your lack of understanding of what hateful speech is and how it may affect your community or your channel.




‘Several of your statements have been found offensive towards the transgender community and we don’t tolerate this kind of behaviour.’

They also stated they’ll be looking to terminate HelenaLive’s partnership with Twitch, which allows her to earn money off her videos.

In response, HelenaLive claims she was banned after saying on stream there are only two genders, and explicitly said she supported the transgender community.

‘I was banned because I was saying on stream that I think biologically there’s two genders,’ the streamer said. ‘I think there’s the woman and there’s the man. That’s what biology tells us.

‘I specifically said, it’s okay if a man wants to be a woman and a woman wants to be a man, you cannot be anything in between. I said I supported the transgender community, I never said I didn’t.’

Can I do anything to fight back?Can anyone genuinely help me get my channel back?No one is talking to me from in there to even deny what I accused them for isnt it wrong to ban me for my beliefs?i want my channel please i worked on it for years im sorry if i hurt anyones feelings — helenalive (@HelenaLive96) February 6, 2019

‘They banned because I said there was two genders or two sexes. That’s why I got permanently banned from Twitch. Are you actually kidding me right now?’ she added.

Helena also disputes Twitch’s claim that she’s been banned twice before, stating there’s only been one past incident.

As her account has been terminated, her past streams showing the comments taking place are no longer accessible – with Helena claiming they could prove her innocence.

She’s since posted numerous statements on Twitter, calling for help from the community to retrieve her channel and saying she’s ‘sorry for hurting anyone’s feelings’.

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