Just like many apple users, I recently received an email from ” Apple <Donotreply@notifications.apple.com>” claiming that my Apple account has been frozen and will remain frozen until I open the attached file and follow instructions.

Although the email looks like it was sent from Apple’s support, the email is not definitely not from Apple. It is sent by scamers to phish Apple account details and financial information.

Here’s the email i received :

Dear Client, This is an automatic message by the system to let you know that you have to confirm your account information within 48 hours. Your account has been frozen temporarily in order to protect it.

The account will continue to be frozen until it is approved And Validate Your Account Information. Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again. This will help protect you in the future. The process does not take more than 3 minutes. To proceed to confirm your account information please download the attached file and follow the instructions that will be required.

The emails asks users to download a file and follow instructions, if users download this file, it will lead them to the scammer’s site, (a site that looks exactly like apple’s) the site will ask then for personal and credit card information, then afterwards users are going to be redirected to apple’s site without knowing that they were robbed.

Apple will never ask customers to provide personal and financial information via an insecure HTML form contained in an email attachment. You should know that Apple only asks you for your credit-card info in iTunes, or apple store on your Apple device.

Scammers are more often using fake forms sent via email attachments rather than links to bogus websites in an apparent attempt to bypass browser phishing warnings. You should be careful, you should not trust what you receive in your inbox, you should make sure the senders are really whom they claim to be, make sure that they’re request is legit, and do a web search if you found anything suspicious.

You should forward such emails to reportphishing@apple.com. And if you believe you’re already a victim of this scheme, call your bank to freeze your credit-cards, change your passwords and make sure you didn’t install any spyware or virus by mistake.