I am over the moon... I opened my package (ahem) and saw the mug, not very ugly. In fact I rather like it and it's now my main mug. I have secondary and tertiary mugs in case you were wondering. I then found a letter which told me of a surprise to make up for the not-so-ugly mug. I was intrigued and being the simple man I am, I couldn't have been any happier with it ... it was food. I found 6 bars of chocolate which for starters is only available at christmas, and by stroke of luck, my favourite chocolate aswell!

Very happy with the exchange and I would love to talk to the redditor who sent me this so I can say thank you!