Nissan Motor GB has appointed Spencer Clayton-Jones as network development and customer quality director.

Clayton-Jones returned to Nissan where he started his automotive industry career 10 months ago as network strategy manager. He starts his new role on 1st November.

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His appointment follows 15 years at Volkswagen Group UK, where he worked most recently as head of customer quality and network development.

Alex Smith, managing director at Nissan Motor GB, said: “Spencer’s strong customer quality and dealer-focussed background is a perfect fit as we continue to strengthen our business in the UK.

“Today’s car buyers are fully informed before they step foot into any of our dealerships, which makes it absolutely essential that when they do, we deliver a first class experience, first time, every time.

“Spencer’s role will focus on every customer touchpoint in order to continue to drive quality throughout our dealer network and ensure we deliver an exceptional experience for every Nissan customer.”