As of March 31st, 2016 BlackBerry smartphone users will have to perform an update for the BlackBerry Facebook application in order to continue using Facebook.

The current BlackBerry Facebook application will cease to work on BlackBerry smartphones running BlackBerry 10 and BlackBerry OS versions 7.1 and earlier.

Those wishing to continue using Facebook are encouraged to move to the web-based experience which will provide the most feature rich alternative.

To transition to the web based experience, users should visit BlackBerry World on their device and apply the available update for the Facebook application at the following links:

For more lifecycle support information visit the Software Support Lifecycle page by clicking here



Frequently Asked Questions (FAQ):

Why has my Facebook app stopped working? As of March 31st, 2016 an update to the Facebook application will be required for BlackBerry smartphones running BlackBerry 10 OS and BlackBerry OS versions 7.1 and earlier. If you wish to continue using Facebook, you are encouraged to move to the web-based experience which will provide the most feature rich alternative. For more information on this change please visit Facebook Available on BlackBerry Upgrade for BlackBerry OS 7.1 and earlier Upgrade for BlackBerry 10 OS

What capabilities will be gained using the updated version of the application on both platforms? Ability to reply to comments and see replies to comments. All posts should be loaded, no more "News feed could not be retrieved" or "Post could not be loaded" messages (unless the post was actually removed). Any features available to Facebook website users will be available to you in the updated application.

What functionality will be lost with the updated version of the application? BlackBerry 10 Facebook contact download:

Facebook contacts will no longer be downloaded to the on-device Contacts application. Facebook Contacts that have downloaded to the device will be removed BlackBerry 10 Facebook calendar download: ​



Facebook events will no longer be downloaded to the on-device Calendar application. Facebook Events that have downloaded to the device will be removed