(An elderly customer approaches me while I make the rounds at the computer store.)

Customer: “Hello, young man! I would like one of those things…” *points to a laptop on display*

Me: “Sure thing! I have a couple of questions. What do you think you will mainly use it for?”

Customer: “Oh, I want to send screen mail.”

Me: “You mean email?”

Customer: “No! Screen mail!”

(Just as she says this, my supervisor walks up.)

Supervisor: “Oh, screen mail!”

Customer: “Yes, see? This young fellow gets it!”

(My supervisor points to a deli across the street)

Supervisor: “They sell screen mail over there.”

(She leaves and promptly returns after twenty minutes.)

Customer: “Thank you!” *holds up a bag of potato chips* “I got them!”