These are commercial customers using dedicated spaces to collect their orders, so you can't strictly compare this to Amazon's recent home delivery in the UK. It would be considerably more challenging to deliver to individuals, who don't have the luxury of secure areas or readily available staff. However, the routine nature of the experiment is a big deal. It's a step toward using drones as an everyday aspect of mail service instead of limiting them to special occasions. DPDgroup sees this as particularly useful for deliveries in hard-to-access areas like islands and mountains, but it could help in any situation where conventional trucks would be impractical.