Before viral video of Philadelphia arrest, Starbucks found itself at the center of a fatal police shooting in Milwaukee

When Nate Hamilton saw cellphone video of Philadelphia police arresting two black men who asked to use a Starbucks restroom, he had one thought:

"Here we go again."

Hamilton's brother, Dontre Hamilton, was shot and killed by a Milwaukee police officer in 2014 during a confrontation in Red Arrow Park.

The incident began after Starbucks workers called police multiple times to complain about Dontre Hamilton sleeping in the park. Two officers responded twice and found he was doing nothing wrong. A third officer, unaware of the earlier officers' actions, went to the park. That encounter escalated with Hamilton grabbing the officer's baton and the officer shooting Hamilton 14 times.

"I'm a little depressed over the thought that we are still at this point," Nate Hamilton said Wednesday.

"It's like you just can't change the mind-set and demeanor of people when it comes to acceptance," he said. "It hurts to see all these things keep popping up, what we see as racism and acts of hate and entitlement and privileges."

The video from Philadelphia showed bystanders asking why the men were being arrested, including a white man who was meeting the handcuffed men. He can be heard repeatedly asked officers "What did they do?" as the other two men were taken away.

In response to the viral video, Starbucks CEO Kevin Johnson apologized and announced all of the chain's coffee shops and corporate offices will close the afternoon of May 29 for racial-bias training of employees. Nearly 175,000 employees who work in about 8,000 company-owned shops in the U.S. will receive the training.

Nate Hamilton said he has heard similar promises before — and the coffee chain never followed through.

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Hamilton's family had a closed meeting with then-Starbucks CEO Howard Schultz in April 2015.

The sit-down occurred in the wake of Starbucks' much-panned "Race Together" campaign, in which baristas wrote the phrase on cups in hope of prompting a discussion about race. The campaign ended soon after it began.

In the meeting, Schultz spoke of building Starbucks locations in urban areas, changing company culture and offering to support nonprofit and advocacy organizations, like the one created by Hamilton's mother, Nate Hamilton said.

"We talked to talk to Howard Schultz on ways to be better and be a better business in the community," Nate Hamilton said. "They didn't follow up or keep us involved with the process."

Although Schultz offered his condolences then, he never publicly apologized, Nate Hamilton said.

He said he remains skeptical of Starbucks' efforts and intentions — and if the training will even make a difference.

"Is it really going to change? Is the mind-set of employees going to change? What about the hiring process?" he said.

"It's going to take more than just training."