A bride has been left 'heartbroken' after she discovered her new camera had taken all her honeymoon photographs out-of-focus only to be told by Argos she got what she paid for.

Kirsty Fuller bought a Polaroid IE826 digital camera in a sale at the King's Heath branch of the store for £40 in May.

The 33-year-old used it to take more than 300 photos on a trip to Brazil with husband Richard Jackson, 37, the next month.

Bride Kirsty Fuller has been left 'heartbroken' after she discovered her new camera had taken all her honeymoon photographs out-of-focus only to be told by Argos she got what she paid for. Above, an example of one of the snaps

The couple realised it was faulty when they tried to upload the snaps after returning home to Birmingham.

But when Mrs Fuller complained via the company's Facebook page she was told it was 'unreasonable' to expect a low-price camera to take quality images.

A customer service worker wrote: 'As you can appreciate this camera is a very low end camera in terms of its specifications, this is why the camera has a very low price point.

'Due to both the specifications and the price it's unreasonable to expect this camera to take high quality images. However, if you feel that this item is faulty you will need to take it and its receipt back to one of our stores to discuss this further.'

The newlywed bought the Polaroid IE826 digital camera, which took this holiday snap, in a sale at the King's Heath branch of the store for £40 in May

The 33-year-old, pictured with husband Richard Jackson, 37, by a professional photographer on their wedding day, used the camera to take more than 300 photos on the trip to Brazil

Mrs Fuller said she was devastated by the response, which added she could be charged for replacement if she sent the camera back and it turned out not to be faulty.

She said: 'To say I'm heartbroken isn't an exaggeration.

'[The camera] was originally £80 so I thought it would be a decent one and, when I took the pictures, I checked the screen on the back of the camera and they looked fine.

'We couldn't wait to see the pictures when we returned from our honeymoon and I was so disappointed with what I saw. It was the trip of a lifetime but we don't have one decent picture to remember it by.'

Many of the photos appeared out-of-focus or slightly blurry when the couple uploaded them to a laptop, Mrs Fuller said

The couple realised it was faulty when they tried to upload the snaps after returning home to Birmingham

When Mrs Fuller complained via the company's Facebook page she was told it was 'unreasonable' to expect a low-price camera to take quality images. Above, one of the hundreds of blurry shots the couple was left with

HOW MUCH DIFFERENCE DOES THE PRICE OF A CAMERA MAKE? The price of a digital camera can reflect how extensive its features are and, therefore, how well the pictures taken on it will come out. Cheaper cameras sometimes have less megapixels and a lower optical zoom. This can lead to photographs appearing as though they are slightly out-of-focus, particularly if the subject is far away or if the user has zoomed in extensively. Cameras at the higher end of the price spectrum also sometimes include a larger LCD screen and faster shutter speed, resulting in better quality photographs and more options that will help resolve issues with lighting or exposure. Despite the differences, many people still argue you can buy a good quality camera for less than £100. Advertisement

The web designer insisted she made sure the settings were correct before using the camera, which a product description claims 'boasts 18MP quality to take clear images'.

She also claims to have been refused a refund after visiting one of the company's stores.

She added: 'Straightaway, I tried to contact Argos on email and through Twitter. When I got no response, I phoned up and couldn't get through to anyone.

'In the end, I went into the store with the camera. The shop assistant took a picture with it and, when it popped up on the screen, she said: "It's not broken."

'I explained that you need to transfer the shot to a laptop and I offered to email her my honeymoon pictures as proof, but she said she wouldn't be able to accept them.

'I asked to speak to the manager but she just pointed out a small scratch at the bottom of the camera and said it was damaged so I couldn't return it. I was so upset.'

The web designer, who took this photograph of her husband, insisted she made sure the settings were correct before using the camera, which a product description claims 'boasts 18MP quality to take clear images'

Some of the images were less blurry, but Mrs Fuller said she was 'so upset' she didn't have one perfect photo

A spokesman for Argos said: 'We sincerely apologise to Mrs Fuller for the problems she has experienced with her Polaroid IE826 18MP compact digital camera.

'Argos strives to offer quality products and we are investigating this with the camera manufacturer.

'We are also very sorry for the service Mrs Fuller has received since making her complaint and we are investigating this with our customer services team.