What can you do if you receive “Your number ... is no longer allowed to use our service” -message after using Mitakuuluu [add: or Whatsup ] on Jolla? Most of the users didn't know they're using an unofficial client. How to get the ban removed:



Update, November 2014: Mitakuuluu project closed

Update, August 2015: Whatsup project faces issues as well



Almost five years ago we started WhatsApp with a simple mission: building a cool product used globally by everybody. doesn't seem to match for Sailors, and due to this, the advises shared in the original post below might soon be useful to Whatsup users as well. While Whatsapp seems to be busy trying to close up already a 2nd Sailfish OS client, they seem not that busy with offering Sailfish OS users an official client. The sentencedoesn't seem to match for Sailors, and due to this, the advises shared in the original post below might soon be useful to Whatsup users as well.

#Mitakuuluu project closed. No further development for current codebase. No answers for your questions. No ETA. #Jolla #SailfishOS

— Кожевников Андрей (@iCODeRUS) November 10, 2014

6. Using an automated system or an unauthorized / unofficial client application to send messages through WhatsApp.

Uninstall Mitakuuluu from your phone Install official Android Whatsapp instead Register in the Android app. If you still receive the same message: Contact Whatsapp and just tell them about this message. You don't need to mention anything else, but if they ask, just reply honestly that you're registered with an Android app and thought you've been using only authorized clients so far as well. If you're asked to contact via the official client, you do that via Android Whatsapp, using Android email (for example K9 works, email app needs to be installed separately)





Mitakuuluu users who knew they are using an unofficial client but didn't read the rules too carefully should either accept the ban or send a sincere apology to the Whatsapp team, kindly ask if the ban could be removed.



Other options



Whatsapp, the world's most used IM service and currently property of Facebook, might be ignoring to authorize a SailfishOS client while Jolla is still a small startup company. But what I'd really like to use for chatting would be RICOCHET client for SailfishOS, hope we'll get this on one day.







they are using an unofficial client but didn't read the rules too carefully should either accept the ban or send a sincere apology to the Whatsapp team, kindly ask if the ban could be removed.Whatsapp, the world's most used IM service and currently property of Facebook, might be ignoring to authorize a SailfishOS client while Jolla is still a small startup company. But what I'd really like to use for chatting would be RICOCHET client for SailfishOS, hope we'll get this on one day. Read about the developer who's also been coding other stuff at Jolla Community efforts to gain official status for Mitakuuluu, suggested at TJC

Additional to previously closedproject, we have sad news to share regarding another unofficial clientWhatsup developer has been contacted by a lawyer, and the developer has decided to sign himself off from maintaining the application. As this is an issue regarding use of any unofficial clients, Whatsup users might soon experience what Mitakuuluu users experienced before.A tweet we all would rather not to see was shared today:Let's hope that Mitakuuluu, which is indeed a great Sailfish OS client of Whatsapp, get's authorization and an official client status from Whatsapp team one day soon. Until that, please avoid using it and install Android app on your Jolla instead.Whatsapp has started to ban the phone numbers of Mitakuuluu app users. This complies with their rule:that this app isn't authorized or granted an official client status by Whatsapp, can follow these steps to try to remove the ban: