The provision of assistive technology and home modifications (ATMH) to NDIS participants has generally not worked well. Over recent months, the NDIA has streamlined processes for the purchase of Level 1 and 2 assistive technology, making it easier for participants to acquire low-cost, low-risk items.

A pilot to trial the use of a panel of specialised ATHM assessors has begun in the Australian Capital Territory and parts of New South Wales for more complex and higher-cost items. A participant who opts in to the pilot will go through the usual plan review but will have a specialised ATHM assessment prior to the plan review. This will be undertaken by a member of a Specialised ATHM Assessment Panel, which comprises specialised practitioners experienced in the assessment of ATHM.