Dear <<First Name>>, We received a few questions and constructive feedback regarding our update last Friday and we want to take the chance to apologize for the brevity of the update. First of all, we are sorry that our Friday’s update was missing details and transparency and was written very short and factual. We have been sucked into our operational processes so much that we didn’t realize. Despite the current setback of a shortage of remotes, we are putting all our effort into getting Drives prepared for delivery and send them out as soon and fast as possible to all of you still waiting. This is our priority no. 1! Why did a shortage of remotes occur? We are incredibly fortunate to get a lot of high-quality feedback from you, our first customers. As a consequence, we keep our production volume of all components small to be able to include any feedback and corresponding adaptations into the production process right away. In addition to that, we lately had to replace some remotes we had sent to our first Kickstarter backers. This led to the short-term shortage in our remote supply, we are currently experiencing. Tomorrow, we’ll already receive a new batch of remotes and delivery will proceed normally. Again, we are sorry we didn’t explain directly on Friday. We’ve been too focused on the routines and processes that improve day by day and let us think positive while you are still waiting for your Mellow Drive for a much too long time now. We don’t give up on investing all our effort to get your Drive to you as soon as possible. After the great progress we’ve made in the last months, we are extremely happy about the increasing number of happy Mellow owners and their feedback! This one we also want to share with you: