Please fill out a ticket form and we'll be in touch. Note, our teams are available 24/7 to take your requests. We strive to respond to all requests within 24 hours. Thanks for your patience! - I need help with the ShapeShift Platform (beta.shapeshift.com) I need help with the NEW ShapeShift Mobile App I need Help with my KeepKey Order I Have a Request for the Marketing Team (interviews, press, conferences) Issues Claiming FOX Tokens I need help with my Portis wallet. I need help with CoinCap.