Title Field Service Technician

Job Summary The Field Service Technician is a customer interacting role responsible for performing professional door service and responding to customer’s needs in a friendly and efficient manner by using their customer service skills and mechanical knowledge. This position requires the ability to be onsite with customers, working with a team and being a dynamic representative of Rinderle Door Company. Strong mechanical/electrical troubleshooting skills and strong customer service is a key to the success of this role. Watch Our Service Technician Hiring Moving Trailer…



Opportunity This is an opportunity to join a positive, supportive team with an innovative vision, work in a challenging, fast paced environment, and work with a team that is dedicated to a “Do What’s Right” philosophy

This opportunity allows you to work where your personal growth is encouraged and supported and your contributions are respected and valued

Rinderle Door Company is a highly respected company that has grown and maintained established, trusted, long term relationships with vendors and loyal customers for decades

This is an opportunity to bridge your hands-on mechanical skills and your people skills together

The day is fast-paced and gives the ability to be in a new place every day

Compensation is based on performance and personal growth

Training is offered through a regimented and strategic training program

New trucks and well maintained equipment to work safely and efficiently

Essential Responsibilities Represent Rinderle Door Company with all customers exhibiting the “Do What’s Right” philosophy

Develop and maintain strong relationships with customers through frequent interaction

Accurately interpret customer needs and develop solutions

Provide thorough, detailed and accurate information for project estimation and provide guidance throughout project as needed

Actively promote Rinderle products, services and solutions in support of customer’s needs and vision

Acknowledge when project issues arise and address immediately with customers

Success Criteria Developing rapport with customers by creating an amazing experience for them in the field

Ability to make a unique contribution to the Rinderle team, strengthening the teams skillset and furthering team success

Exhibiting the ability to take initiative to problem-solve and handle difficult situations under tense situations

Maintaining a clean and orderly truck as well as equipment used on the job

Creating an atmosphere of teamwork, excellence and communication

Continuing to grow and develop in order to take on new challenges and new areas of expertise

Basic Qualifications At least 3 years in the service/construction industry

Able to use power tools, aerial work platforms and equipment

Mechanical Skills (as well as low voltage electrical skills)

Logical Thinker

Healthy and fit to carry out physical task and lifting

Positive Attitude

Clean Driving Record

Owner of Full Set Hand-Tools

Compensation Competitive Salary

Uncapped Potential

Overtime Opportunity