I can’t help with real warranty example. But on the surface it seems crazy to exclude the drive unit seal from the 8-year warranty. If it were me, I would have friendly conversation with the service manager and ask for support. Ask he/she to escalate if they cannot offer goodwill.





My thought as well. Two different guys there one is great other is a challenge. I like the term escalate nice way of using their jargon vs asking for a manager lol. Thank you! I think the fact u can’t service that seal makes it part of drive unit and a non serviceable part. Gotta be covered under warranty

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