As part of our 180 Days of Change commitment to you, we promised meaningful changes each month that reflect the feedback we’ve heard most from drivers. This month, we’re focusing on improving uberPOOL based on overwhelming feedback from drivers.

A better uberPOOL is arriving now*

POOL pickup fares—a brand new way to earn

Multiple pickups make POOL trips more challenging. To make the effort worth your while, you’ll earn an extra flat fare every time an additional pickup stop is added to your trip. Now, each extra pickup means more money in your pocket. See how much you’ll earn in the Fares section of partners.uber.com.

Rider education

We’re educating riders on how POOL works. From being at the curb when you pull up to expecting other riders along the way, we’re preparing riders for what’s ahead, starting with their first trip. For you, this means less explaining and more driving.

Better ratings experience

When you rate a rider fewer than 5 stars, you can now provide a reason with a single tap. Whether it’s a rider running late, their attitude, or another issue, we’ll use your feedback to send constructive tips. We’ve also moved ratings to the end of your POOL trip to give you more time and privacy.

POOL ratings protection

When a rider gives a low rating for something out of your control, like too many pickups or co-rider behavior, it won’t count toward your overall rating.

Straighter routes

With new improvements to our routing, your trips will now have straighter routes with up to 20% fewer turns, saving you dollars at the pump and stress on the road.

Suggested corner pickups and dropoffs

If a pickup or dropoff requires you to loop around the block, your rider will receive a suggested corner location that’s along your route. If they accept, your route will update automatically and they’ll walk to the corner to save everyone time.

Safer stops

In the coming weeks, the app will begin detecting restricted zones for both POOL and uberX, setting pickups and dropoffs at safer areas to stop.

Today’s improvements give you more earnings for your effort with less stress along the way—and we’re just getting started. Stay tuned for next month of 180 Days of Change, when we’ll be announcing more new ways to earn that make the most of your time on the road.

See details about these and other updates we’re making to improve your experience.

*Please note that some of the changes discussed here are US-specific at this time.