Console players currently need to make sure they aren’t getting scammed in Neverwinter. Not by players though, but by the game’s merchants! Because a nasty bug can lead to unintentionally selling all items. Community Manager Julia has acknowledged and described the issue on the message board.

We are aware of an issue with the Vendor UI where pressing the square (on PS4) button or the X (On Xbox One) while on the Buy tab will bring up a “Sell All” prompt. If a player accepts this prompt, it will sell all sellable items in the player’s inventory. The buyback may not include all items that were sold.

It might sound funny, but can be super destructive, because as mentioned you might not even be able to get all your items back through the buyback option. The reason is that the system only tracks the last 30(-ish) items. Everything else will be lost. That’s why Producer Terramak also spread the news on Discord. They are currently trying to hot-patch this without having to go through a full certification process, which usually that takes two weeks. Until it is fixed, it might be wise to stay away from vendors or at least be super careful what you are doing.

Not the Start We Were Hoping For

Of course this is not the start into console module 15 we were hoping for. The PC release was already plagued by a multitude of small and major issues and this adds to the struggle. For those that wanted to experience the new module and now instead have lost essential gear or items from their inventories, it’s obviously super annoying. Thankfully not everything is sellable, otherwise the extent would be even greater.

The ones that already ran into the issue have no choice but to contact support. They will be able to restore your characters, but it might take a couple days.

Did you experience the sell bug or heard of anyone who lost items? Share your thoughts and experience on our social channels, in the comments below, or visit our message board!

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