Update on Temporary Support Closures



Thanks to the hard work of several teams throughout our organization, we have increased the number of staff that are able to work from home in order to expand our customer support in North America. This should restore some support avenues that were temporarily unavailable, reduce the delays in receiving support, and ensure that the support teams are minimally impacted by these disruptions.



Available Support:

Support Center Email Correspondence

In-Game Support Helpdesk Correspondence



Temporarily Unavailable Support:

Support Center Live Chat

Support Center Phone Calls

In-Game Game Master (GM) Contacts



We appreciate your patience and understanding during this time as we continue to work to improve the level of support we offer. We will continue to update you as the situation develops.