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The Société de transport de l’Outaouais is offering compensation to clients who have suffered through the company’s labour pains over the past few weeks.

Holders of the January transit pass will be entitled to a 25-per-cent refund credited automatically into their ‘Multi” electronic wallet.

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The same discount will be offered to those buying February passes electronically. The credits will be deposited by mid-February at the latest, the company said.

There is no time limit on using the credit refunds, which can be used for card purchases or individual trip payments.

If the dispute continues into March, similar credits will be issued, the STO said.

As for occasional riders, as of Wednesday, regular fares on the Multi system will cost $2.50, compared with the $3.40 regular fare.

The same discounts and credits will be available to users of the STO’s special needs services.

Meanwhile, the STO confirmed that the labour problems mean they will be cancelling their usual “Bus-O-Neige” shuttle service during Winterlude,

The free shuttles, offered since 1993, usually transport passengers between the Robert Guertin Arena and Parc Jacques-Cartier and Confederation Park Winterlude sites.

The STO said an average of 33,200 passengers used the service over the three weekends on previous Winterludes.

Regular routes will continue to service Winterlude sites in Gatineau. Winterlude opens Friday.

The STO and its 600 unionized drivers and mechanics have resumed contract talks as the labour confrontation continues.

Scores of trips were cancelled Tuesday as the company pulled buses off the road after union members claimed there were safety issues.

Here are the cancellations for the afternoon run.