We ship all packages with major air express carriers. We have two warehouses collecting packages. Our primary Shipping Depot is located in Shenzhen, China. Our second Depot is located in Kowloon, HK. When we receive your pick up instructions, our Hong Kong team calls your vendor first thing in the morning. This call sets the shipping process in motion. We coordinate, with your factory, getting your package to our Depot. Once your shipment is received we create new airway bills and packing lists, and then consolidate and onforward to a major express carrier. It’s simple to schedule a pickup on our website. Get a fast online Quick Quote Login, tell us what and where Pay with a major credit card Receive confirmation emails and tracking numbers

Ship any single package up to 68 kg (150lbs), with unlimited weight on multiple-piece shipments to the same destination. Dimensions per package can be up to 274 cm (108″) in length, or 30 cm (130″) in length and girth combined. Our Dimensional Weight Calculator will also help you to automatically determine the shipment’s chargeable weight.

Yes! Once your order is processed you can track your packages directly on our site.

Our price advantage is built on years of shipping large volumes of freight with several express carriers. Our volume allows us to negotiate deep discounts. We pass these discounts onto you. Additionally, our primary value proposition, the very nature of our Blind Shipping business, is such that our customers never touch the shipment. Local handling can cost anywhere from $18-36 depending on your overhead. Local processing means receiving shipments, stripping off origin documents and generating new shipping labels. As well, not touching the shipment eliminates local reshipping from your facility to your customer. Eliminating local reshipping saves about $2.00/lb for ground service or $5.00/lb for express next day service. For an average 100lb shipment, never touching the shipment can save $80-100!

Each shipment entering a destination country passes through Customs. Packages are checked to make certain that they don’t contain illegal substances and to be assessed for duties and taxes, based on the values you provided when scheduling your pickup. SCD handles this process for you. Customs Brokerage is included in your all-in-one price.

A commercial invoice is a document showing quantity, description and value for the declared items. Each international shipment must include a commercial invoice and a packing list. When you prepare your blind shipment, entering the required product details and values, our system auto-generates these documents for your shipment. The new SCD commercial invoice and packing list replace your factory shipping documents (which we discard). This process of new documentation hides your supply chain and first cost information from your customer. This is the BEST way to protect your business!

Our system generates a commercial invoice and a packing list based on your provided information. We also generate an air waybill for tracking purposes. Some apparel-based commodities require an export license. We will use your factory’s license which is not normally indicative of your factory name.

Yes, we take care of clearing your shipment through customs. When scheduling your shipment, your data creates a commercial invoice declaring all of your provided values. Note that incorrect information may result in delays and/or penalties. Our fully automated system provides rapid processing for clearance of your international shipments before the plane even leaves the ground. Our system uses state-of-the-art technology to electronically transmit shipment information to the Customs Agency. Fully 90% of all shipments are cleared the same day.

As a system default, you prepay freight, duty and taxes ensuring that your shipments are delivered fully prepaid. We provide assistance to identify duty rates before shipping. If the actual duties and taxes, assessed by the Customs Agency, are found to be more or less than collected by SCD, you will either be reimbursed or credited back. In either case, we will send you a statement. The government assesses duties and taxes. We only collect and charge the amounts determined by each jurisdiction.

We take the utmost care of your packages during shipping, but it is possible that damages occur during shipping. It is very important to use sturdy packing materials like double walled cardboard boxes and protective fillers to insure the safety of the package contents. Each shipment carries $100.00 insurance free of charge. If your package gets damaged during shipping, you can file a claim with us. All claims must be approved and reimbursed to us by the Express Carrier before we can reimburse you. Since we are the third party shipping company, the final decision on the claims rests with the carrier. NOTE: Your insurance amount cannot be higher than the value declared on your Commercial Invoice.

Dimensional weight is a standard formula used in the air-freight industry. It considers package density when calculating shipping charges. Dimensional weight considers the amount of space a package will take up on an aircraft in relation to the actual weight of the package. Carriers charge the higher of the dimensional weight or actual weight. How is dimensional weight calculated? Try our Calculator

We strive to give our customers the best service for delivery of their packages. In case of damage to your packages during shipping, we will reimburse you up to $100.00/shipment upon inspection of the packages and approval of your damage claim.

The charges on your invoice may include: Duties applied to products according to the Customs Tariff of the destination country.

Value Added Tax (VAT) is a general consumption tax assessed on the value added to goods and services. In some countries, including Singapore, Australia, New Zealand and Canada, this tax is known as goods and services tax, or GST. VAT is typically assessed on the “duty paid value” of the goods which equals the cost of the goods, insurance and freight.

Ancillary Service Fees are charged when additional processing is required by a regulatory agency or customs broker. We may apply and invoice for these fees which are subject to change.

Customs Fees. A Merchandise Processing Fee (MPF) is assessed on all formal entries, with a few exceptions. Exceptions include goods that qualify for preferential treatment under certain trade agreements. The rate of assessment is 0.21%, (.0021) of the “entered” value on the Customs entry. The minimum assessment is $25.00 and the maximum assessment is $485.00. SCD includes MPF by absorbing it into our all-in-one price!