Twitter founder and CEO Jack Dorsey is planning an "evolution" to the social media giant's approach to hate speech after a backlash from employees.

This policy changes come following criticism by Twitter users this week, who objected to Twitter not banning alt-right conspiracy theorist Alex Jones and Infowars from the site.

Mr Dorsey said that he was "definitely not happy with where [Twitter's] policies are" and pointed to the "need to constantly evolve".

"Truth is we've been terrible at explaining our decisions in the past. We're fixing that," he said on Wednesday. "We're going to hold Jones to the same standard we hold every account, not taking one-off actions to make us feel good in the short term, and adding fuel to new conspiracy theories."