On a Facebook thread, a poster named Jaclyn Syroney wrote: “I was on the cruise and saw him hit the concrete dock. It was around 11:30 a.m. The workers were amazingly fast acting and tried to keep him alive, but I’m pretty sure he was dead on impact. There were also fast acting of removing his body and covering up the area so people wouldn’t see it. Royal Caribbean handled this situation with utmost respect for the passenger and the family.”