All Yours users have possession of their Bitcoin Cash private keys. Your private keys are derived from something called a "mnemonic" which is a string of words generated randomly. Yours Inc. does not have access to your private keys - we only store an encrypted version of your mnemonic to our server. Your mnemonic is encrypted with a hash of your password that we never see.

We recommend every user back up their mnenonic to make sure you can still access your funds in the event of an emergency, such as forgetting your password. Your mnemonic can be backed up on the cash page.

It is possible to import your Yours wallet into Electron Cash , a multi-platform Bitcoin Cash wallet. Here's how you do it.

First, be sure you are logged in, then get your mnemonic from the cash page.

When you run Electron Cash, it will either ask you to create a wallet when you first run it, or if you already have a wallet, you should go to the "file" menu and click "new/restore".

In the wallet creation window, type in a name for your wallet. It's a good idea to put "yours" in the name so you know that it refers to your Yours wallet :)

Next, choose "standard wallet".

Then choose "I already have a seed".

Then type in your mnemonic.

Before you can continue, you will need to click "options" and then choose "BIP39 seed". Leave the other options unselected.

Next, change the path to the original path type. The path should be m/44'/0'/0'

Next, insert an optional password to encrypt your new wallet. We recommend encrypting your wallet with a password.

Next you will see your wallet. It will take a few minutes to synchronize. After it synchronizes you will see your full balance and all your Yours transactions in Electron Cash.

Note that Yours currently uses only the first address on the BIP39 wallet. If you send transactions in your Electron Cash wallet, they will not show up in Yours. We recommend using Electron Cash to restore your Yours wallet only if you cannot access the funds on Yours itself.

Thank you to Yours users kyuupichan , Jonald Fyookball , all other developers, and the original Electrum project from which it is forked for developing Electron Cash :)