Microsoft's special Valentine's Day edition of the Zune (Red Zune 80) is apparently more popular than the company expected. The Zune Originals creation that was announced just three weeks ago has already been through one announced product delay, but now it looks like Valentine's Day will come and go with most customers feeling unrequited love.

Today we've heard from readers who say that Microsoft is mending broken hearts with some TLZ: tender loving Zunage. Microsoft is e-mailing customers who are on the cusp of not receiving their special Zune orders on time, saying that while they are trying their best to get orders out in time, they might not make it. Maybe your Valentine won't mind, however, because Microsoft says that they are refunding customer's money, too. If you're one of the unlucky people to be sitting on the cusp of a February 14 delivery date, then all of the sudden you're not so unlucky, since you're getting a free Zune out of the deal.

Reader C. Menke ordered one of the special Zune players the very day it went on sale and received this notice from Microsoft today (other readers have also received the letter, but Menke sent us a copy):

We wanted to provide you with an update on your order status. Due to some issues in our fulfillment center there remains a chance we will miss getting your Zune to you by February 14th. We are working hard to get your order to you as quickly as possible and we currently plan to ship your Zune within the next 3-4 days. Once your order is in transit, we will send you a shipping confirmation with a link for tracking. Our goal is to provide a smooth customer experience for ordering, customization, and delivery. We sincerely apologize for not meeting that goal in this specific case. We will be refunding the entire amount of your order, which you should be able to see on your credit/debit card within 7-10 days. We hope you love your Zune and that you will accept our sincere apology. If you have additional questions, please call 1.877.GET.ZUNE. For fastest service, press 5 then press 1 and have your order information ready. The Zune Originals Team

Kudos to Microsoft for doing the right thing here.