Shipping

Our mattresses ship free, directly to your doorstep compressed, vacuum-sealed, and packed in a conveniently-sized box. Shipping fees may apply in Alaska and Hawaii.

In most cases, our mattresses ship in 1 to 5 business days.

Warranty

We have made a product that we believe in so much that we offer the easiest warranty we could come up with.

We offer a 10-year limited warranty that covers manufacturing and workmanship defects in the mattress. It includes things like sagging, or body impressions that are greater than 3/4 of an inch. It’s also going to cover any material breakdown of the foam that causes it to split, crack, or deteriorate in any other way. The cover is also included in the warranty. So if you notice any undone stitching or if the zipper breaks, we’re here to help you out.

If you do notice any of these things, simply reach out to us at help@tn.com or 877-842-2586. We’ll work with you to figure out the problem, and make it right.

Returns

All of our products come with a 100-Night Sleep Trial, and a hassle-free return process. If our mattress isn’t meeting your expectations, simply reach out to us at help@tn.com or (877) 842-2586.