She was advised to take regular paracetamol every six hours and ibuprofen for any breakthrough pain. During a civil trial in the Perth District Court in March 2019, Ms Avsar's health conditions caused by the incident had expanded to include a concussion, heavy bruising, loose and missing teeth, blurred vision, a torn shoulder muscle, sore back and a broken ankle, which she claimed had rendered her disabled. She attempted to claim hundreds of thousands of dollars for medical treatment and to have her family members care for her at a rate of $27 an hour. She also lodged paperwork claiming a loss of earning capacity totalling $40,000 a month, despite medical records listing the then-61-year-old as retired, and her family business, where she suggested she worked, having been closed for 15 years. Judge Patrick O'Neal, in his judgment handed down earlier this month, found Ms Avsar's injuries from the incident had "expanded and varied" over time.

"The plaintiff was prone to exaggerate matters that seemingly assisted her case and minimise those that might detract from it," he said. "Contrary to answers given by the plaintiff, she has a long history of losing teeth on the left and right sides of her jaw, both upper and lower. "That might be thought to be related at least in part to the fact that she has not been to a dentist in decades. "To the extent that the plaintiff's claim of some problem with the blurriness or vision in her right eye might be truthful, the fact is that the plaintiff has a reported history of blurriness in her eyes dating from 14 July 2008." Judge O'Neal also concluded Ms Avsar likely injured her shoulder after the bus incident, given she did not mention any discomfort to a doctor until more than six months afterwards.

"The absence of any muscle wastage on examination in January and February 2013, contrary to what was likely to have been seen if the problem had begun six months or more prior, suggests that any significant shoulder pain or impingement was relatively recent," he said. He also decided her broken ankle, which occurred in Turkey two years after the bus incident, and subsequent surgeries, were not related. Ms Avsar had tried to claim a fall she suffered in 2014 while hanging up washing was caused by her apparent back injury from the bus incident, which had caused her to have bad balance. "While it was never made clear how falling over in this way caused the plaintiff to break her ankle, she nonetheless blamed this break, her two subsequent surgeries and all the problems that arose as a consequence, on the bus accident," Judge O'Neal said. The bus driver involved in the incident, Paul Richwood, admitted he was negligent in his sudden breaking of the bus, but disputed the amount being claimed by Ms Avsar, leading to the civil trial.