Maintenance

Single hardware components can be accessed from a large maintenance cover on the base unit's underside. Only one screw has to be removed to open it. It allows accessing both HDD hard drives and two of the four RAM banks. The Wi-Fi module is also accessible. Besides that, it is also possible to replace the lithium coin cell that powers the CMOS RAM and system clock, in contrast to the former X870.

It is also possible to completely remove the base plate. Several screws that are all under the rubber stoppers have to be removed for this. When this is done, the Blu-ray drive also has to be taken out because two more screws are beneath it. Then it is possible to access the casing's fan. Cleaning it might prove to be tricky.

As before, it is still not possible to access the other two RAM banks and the SSD drive. It is likely that the keyboard has to be removed to access these parts. However, the latter is installed so accurately that we did not try this so not to damage the loaned unit. Toshiba also states that some maintenance work may only be performed by appropriately certified and qualified professionals. However, it is incomprehensible that accessing the SSD is denied in our eyes. The battery can be removed easily.

Warranty

Toshiba includes a 12-month warranty on its laptop ex-factory. It can be upgraded directly via the manufacturer. The Japanese company offers various international warranty upgrades ranging from two to four years (34 Euros/~$46 to 109 Euros/~$147) in its shop. The device has to be sent to Toshiba in case of damage.

The so-called "No matter what happens warranty" is available for one year (59 Euros/~$80) or three years (74 Euros/~$100). It includes an accidental damage and theft protection as well as a data recovery service besides the standard warranty.

Toshiba also offers an on-site service for 99 Euros (~$134) to 119 Euros (~$161) in Europe, the Middle East and Africa that is available within a distance of 100 km around major cities.

Buyers in Austria and Germany also receive the two-year retailer’s warranty.