Challenge

A leading telco wanted to expand subscriptions for its suite of internet services over its existing user base. In a year when the internet space was disrupted by new players and heavy discounts in India and most of the old operators were focused on managing customer churn; it was a formidable task for the client to muster more revenue out of its existing subscriber base. Thus, trusting their long association with GizmoSupport, the client chose us to help them with lead generation services.