



Kansas City Service Jam

A Service Jam? What’s that?

The Global Service Jam is a simultaneous, world-wide, 48-hour event that's all about DOING and MAKING.

In cities all over the world, people will be coming together for a fun weekend full of service design exploration, stretching their creative muscles, and collaborating with other awesome people from their area in order to design entirely new services that will improve people’s lives.

A little confused? Check out this fun, 90-second glimpse into the spirit of the Jam: https://vimeo.com/35919205





Is the Jam only for designers?

Not at all!

You could be a designer, an academic, a customer, a student, a waiter, a customer experience person, a UX ninja, a patient, someone in the customer frontline, unemployed, an actor, an artist, a doctor, a grandpa or even a kid.

Anyone can take part. You just need to be interested and have an open, enquiring mind.





What can I expect if I attend?

A weekend-long workshop to develop new services; including brainstorming, researching, prototyping, and sharing.

After revealing the Jam’s secret theme on Friday night, we’ll break into teams and start working. The challenge is to identify and understand a real-world need, ideate and prototype concepts, and deliver a solution by Sunday afternoon.

This is a weekend for you to ask “Why?” like a kid, dream big, forget convention, and just make stuff.

Furthermore, you will:

Learn more about the service design-based approach to problems

Pick up a load of new ideas and work practices

Meet a bunch of cool people at all levels of experience

Share your work and ideas with your peers both locally and around the world

Have a blast!







Logistics & Supplies:





What should I bring?

The only requirement is your passion, imagination, and inner rock-star.

The workspace and basic office supplies will be supplied - but feel free to bring anything else that you might want to work or prototype with (notebook, lucky pen, camera, laptop, video camera, play-dough, legos, cardboard, pipe cleaners, etc.)





How about food?

No one likes a grumbly stomach, and it's hard to work hard when you're low on energy - which is why your ticket fee covers all meals, drinks, and snacks throughout the Jam, **Except for Saturday's lunch**. There are dozens of delicious restaurants within walking distance of the Sprint Accelerator (recommendations are free), and mid-day Saturday is a great time for people to stretch their legs, socialize, and give their brains a short breather. Grab your new friends and go explore!





Sounds great! Anything else?

Actually, yes.

We understand that not everyone can commit to the full 48-hours, (Note: we do break every night and re-group in the mornings) and sometimes there are unexpected emergencies. However, it will greatly improve the experience for you and your fellow attendees if everyone participates in the entire event. Amazing ideas and great teams fall apart when jammers bail, and the remaining members on a crippled team often struggle to complete or enjoy the design process. No bueno. That being said...



Sign up today and let's Jam!







