New for 2019 - MyRide Youth Card

RTD’s fare policy took effect on January 1, 2019 and includes the introduction of a new steeply-discounted youth fare and requires MyRide customers eligible for the youth fare to obtain a NEW MyRide Youth Card in order for the correct discount to be applied.

HOW TO GET THE NEW MYRIDE YOUTH CARD

Purchase at an RTD Sales Outlet

Purchase at select Safeway grocery stores

Order online

Register Your Card for Balance Protection

We know that cards sometimes get lost, so don't worry because we've got you covered. Log into your MyRide account and register your card to protect the balance if your card is lost, stolen, or damaged. If you purchased your MyRide card online, it is already registered. If you purchased your MyRide card in person you will need to create your online account and then register the card yourself. With a registered card, your money is safe with us. If it's not registered, you're own your own - the cash value on your lost card is as good as lost cash. Unregistered cards are not protected and remaining balances cannot be transferred to new cards.

Check Your Card Balance

There are several ways to check your card balance including:

Smart Card Validator: Your remaining balance is displayed on the screen when you tap your card on a validator.

Your remaining balance is displayed on the screen when you tap your card on a validator. RTD Sales Outlet: Visit an RTD Sales Outlet and a customer service representative will let you know the balance on your card.

Visit an RTD Sales Outlet and a customer service representative will let you know the balance on your card. Online: View your card balance online in the card details or transaction history of your online account. Please note it may take 24-48 hours for most recent transactions to be available in the system.

View your card balance online in the card details or transaction history of your online account. Please note it may take 24-48 hours for most recent transactions to be available in the system. Call Customer Care: Call our Customer Care Center at 303.299.6000 and a representative can look up your remaining balance with your card number.

Balance Transfers

If you have a remaining balance on your MyRide Discount Card, you may request the balance be transferred to your new MyRide Youth Card. You can request the balance transfer at an RTD Sales Outlet or by using our online form. When using the online form - please note your balance transfer request in the question box.

Easy Online Account Management

We've made it easy to manage your MyRide card online. Once you create an account and register your card, you will have full access to all the benefits offered through our online account management website, including: