QUEZON CITY, Philippines — The Land Transportation Office (LTO) is planning to deploy self-service driver’s license renewal kiosks in malls across the country to help ease long queues and address the problem on fixers in their regional offices.

The LTO said the self-service renewal kiosks are capable of processing the application of driver’s licenses in five to ten minutes.

An applicant just needs to enter their client identification number if they have already registered through LTO online portal.

After choosing which driver’s license card will be renewed, the machine will then ask for the applicant’s biometrics.

The applicant will be asked to place their hands on a slot for the fingerprint scanning and cameras installed in the kiosk will then capture their image for face verification.

After verifying the applicant’s information, its screen will show any violation that needs to be settled first in order for the transaction to proceed.

The machine will also show options on how to pay the fee for the license renewal and generate a receipt for the transaction.

The LTO said the information captured in the kiosk will be sent to their office to prompt the processing of the license card.

A courier service will be employed to send the card to the applicant’s registered address. The applicant may also opt to personally claim the card at LTO offices.

The LTO said more than 20 self-renewal kiosks will be opened in malls beginning next month.

However, the agency clarified that the manual process of renewing driver’s license cards in their offices will remain. – Robie de Guzman (with details from Joan Nano)

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