Trustworthy is hardly a word many people use to characterize big tech these days. Facebook’s careless infrastructure upended democracy. Abuse is so rampant on Twitter and Instagram that those services feel designed to deliver harassment rather than updates from friends. Hacks, leaks, and other breaches of privacy, at companies from Facebook to Equifax, have become so common that it’s hard to believe that any digital information is secure. The tech economy seems designed to steal and resell data.

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Apple has largely risen above this fray. The company makes most of its money from hardware sales, not advertising, so it has little reason to collect or cheat you out of your data. A 2014 leak of celebrities’ private iCloud photos offers an exception, but successful phishing attacks led to that breach, not a defect in Apple’s servers. Because Apple wants consumers to buy more phones more often, previous controversy has mostly been limited to accusations of planned obsolescence. Last year, Apple launched a low-cost battery-replacement program to make up for one such irritation. It would turn out to come at the worst time, as iPhone sales slowed, cratering Apple stock at the end of the year.

This FaceTime bug arrives on the heels of Apple’s apparent fall from grace, and that makes it a sign of something relatively new. Hardware and software systems are more complex than ever, and bugs are bound to arise. Most are accidental, the unexpected combination of instructions given by humans to computers, which do exactly what they are told. But given Apple’s billions of dollars in the bank and thousands of engineers, the public will lean hard on its promise of trust, which Tim Cook, the CEO, has used to distinguish his company from competitors such as Google and Facebook.

The paranoia will increase, too. Couldn’t the FaceTime exploit have been purposely added, as a backdoor for the government or for the lulz of a disgruntled engineer, some might wonder? Yes, that’s possible, if unlikely. (Apple has yet to respond to a request for comment from The Atlantic about the origins of the bug, but in an earlier statement, the company told journalists, “We’re aware of this issue and we have identified a fix that will be released in a software update later this week.”) The origins of the bug may not matter, because paranoia is a jealous sentiment: The moment it even seems possible that some dark force is out to get you, those who would embrace and amplify that worry won’t let it go. And all the other, justified worries about Big Tech only worsen that condition.

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The bug should also raise concerns about the ongoing drive to turn everything that once worked well into a less reliable and secure, if more convenient, computational equivalent. FaceTime isn’t expressly necessary. It’s a convenient way to make calls, especially video calls, but there are others, such as Skype. FaceTime Audio does sound better than a traditional phone call, because it’s sampled at twice the rate, making higher-frequency voices and sounds more audible. That’s an improvement, but many people would prefer more certain privacy over being able to hear the sighs of the person on the other end of the telephone.