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[IT #ASR-280811]: Need Eloqua tracking scripts on campaign pages

Released on 2013-11-15 00:00 GMT

Email-ID 1306711 Date 2011-12-14 19:20:10 From it@stratfor.com To megan.headley@stratfor.com

[IT #ASR-280811]: Need Eloqua tracking scripts on campaign pages





Confirmed. Tracking scripts have now been added to the appropriate to

support "pizza".

Steve Elkins

Sr. Web Developer

STRATFOR



Ticket History Megan Headley (Client) Posted On: 14 Dec 2011 10:09 AM



----------------------------------------------------------------------



A ha! The tracking scripts are there when I am logged in as an employee

and viewing the campaign pages in stratfor plain ... they are indeed NOT

there when I am logged out and looking at pizza.



So the Eloqua guy is right. The tracking scripts are indeed not there.



On 12/12/11 3:47 PM, STRATFOR IT wrote:

> No, that shouldn't be related.

>

> The only other thing I can think of might be the location of the

> tracking code on the page, header vs. footer. Currently, it's in the

> footer. Megan, can you ask your contact at Eloqua if that might be a

> factor?

> Steve Elkins

> Sr. Web Developer

> STRATFOR

>

> Ticket History *Kevin Garry* (Staff) Posted On: 12 Dec 2011 3:40 PM

> ------------------------------------------------------------------------

>

>

> Is this part of the email_track.php issue nick found earlier today?

>

>

>

> Sent from my HTC on the Now Network from Sprint!

>

>

>

> ----- Reply message -----

> From: "Megan Headley"

> Date: Mon, Dec 12, 2011 1:31 pm

> Subject: New Client Reply - [IT !ASR-280811]: Need Eloqua tracking

> scripts on campaign pages

> To:

>

> New Client Reply: Need Eloqua tracking scripts on campaign pages

>

> Spoke with Steve on Friday. Have you guys figured out whether it's a DNS

> issue on our side? Let me know and I'll follow up with EQ tech support.

>

> Thanks

> Megan

>

> On 12/9/11 12:17 PM, STRATFOR IT wrote:

> > steve,

> >

> > im assigning this to you but feel free to clue me in on it and

> > reassign to me.

> >

> > Ticket History *Megan Headley* (Client) Posted On: 08 Dec 2011 2:12 PM

> >

------------------------------------------------------------------------

> >

> > At some point Eloqua tracking scripts got stripped from our campaign

> > pages. Can you address this? Our click throughs from Eloqua aren't

being

> > tracked at all.

> >

> > Thanks

> > Megan

> >

> >

> > Ticket Details

> > Ticket ID: ASR-280811

> > Department: Development

> > Priority: Medium

> > Status: Open

> >

>

>

>

> Ticket Details

> ===================

> Ticket ID: ASR-280811

> Department: Development

> Priority: Medium

> Status: Open

> Link:

>

https://it.stratfor.com/staff/index.php?_m=tickets&_a=viewticket&ticketid=7566

>

>

>

> *Megan Headley* (Client) Posted On: 12 Dec 2011 1:33 PM

> ------------------------------------------------------------------------

>

> Spoke with Steve on Friday. Have you guys figured out whether it's a DNS

> issue on our side? Let me know and I'll follow up with EQ tech support.

>

> Thanks

> Megan

>

> On 12/9/11 12:17 PM, STRATFOR IT wrote:

> > steve,

> >

> > im assigning this to you but feel free to clue me in on it and

> > reassign to me.

> >

> > Ticket History *Megan Headley* (Client) Posted On: 08 Dec 2011 2:12 PM

> >

------------------------------------------------------------------------

> >

> > At some point Eloqua tracking scripts got stripped from our campaign

> > pages. Can you address this? Our click throughs from Eloqua aren't

being

> > tracked at all.

> >

> > Thanks

> > Megan

> >

> >

> > Ticket Details

> > Ticket ID: ASR-280811

> > Department: Development

> > Priority: Medium

> > Status: Open

> >

>

>

>

> *Megan Headley* (Client) Posted On: 09 Dec 2011 4:46 PM

> ------------------------------------------------------------------------

>

> FYI, this is what the scripts look like:

>

> *

>

>

> *

>

> Older campaign pages, like

> https://www.stratfor.com/campaign/special_offer do have them.

>

> screenshot in case you can't see the html i copied above:

>

>

>

> On 12/9/11 12:17 PM, STRATFOR IT wrote:

> > steve,

> >

> > im assigning this to you but feel free to clue me in on it and

> > reassign to me.

> >

> > Ticket History *Megan Headley* (Client) Posted On: 08 Dec 2011 2:12 PM

> >

------------------------------------------------------------------------

> >

> > At some point Eloqua tracking scripts got stripped from our campaign

> > pages. Can you address this? Our click throughs from Eloqua aren't

being

> > tracked at all.

> >

> > Thanks

> > Megan

> >

> >

> > Ticket Details

> > Ticket ID: ASR-280811

> > Department: Development

> > Priority: Medium

> > Status: Open

> >

>

>

>

> Attachments eicgihjg.png (23.93 KB)

>

>

>

> *Kevin Garry* (Staff) Posted On: 09 Dec 2011 12:17 PM

> ------------------------------------------------------------------------

>

> steve,

>

> im assigning this to you but feel free to clue me in on it and

> reassign to me.

>

> *Megan Headley* (Client) Posted On: 08 Dec 2011 2:12 PM

> ------------------------------------------------------------------------

>

> At some point Eloqua tracking scripts got stripped from our campaign

> pages. Can you address this? Our click throughs from Eloqua aren't being

> tracked at all.

>

> Thanks

> Megan

>

>

> Ticket Details

> Ticket ID: ASR-280811

> Department: Development

> Priority: Medium

> Status: Open

>



Megan Headley (Client) Posted On: 12 Dec 2011 4:33 PM



----------------------------------------------------------------------



Yep ... Will let you know when I get a response.



On 12/12/11 3:47 PM, STRATFOR IT wrote:

> No, that shouldn't be related.

>

> The only other thing I can think of might be the location of the

> tracking code on the page, header vs. footer. Currently, it's in the

> footer. Megan, can you ask your contact at Eloqua if that might be a

> factor?

> Steve Elkins

> Sr. Web Developer

> STRATFOR

>

> Ticket History *Kevin Garry* (Staff) Posted On: 12 Dec 2011 3:40 PM

> ------------------------------------------------------------------------

>

>

> Is this part of the email_track.php issue nick found earlier today?

>

>

>

> Sent from my HTC on the Now Network from Sprint!

>

>

>

> ----- Reply message -----

> From: "Megan Headley"

> Date: Mon, Dec 12, 2011 1:31 pm

> Subject: New Client Reply - [IT !ASR-280811]: Need Eloqua tracking

> scripts on campaign pages

> To:

>

> New Client Reply: Need Eloqua tracking scripts on campaign pages

>

> Spoke with Steve on Friday. Have you guys figured out whether it's a DNS

> issue on our side? Let me know and I'll follow up with EQ tech support.

>

> Thanks

> Megan

>

> On 12/9/11 12:17 PM, STRATFOR IT wrote:

> > steve,

> >

> > im assigning this to you but feel free to clue me in on it and

> > reassign to me.

> >

> > Ticket History *Megan Headley* (Client) Posted On: 08 Dec 2011 2:12 PM

> >

------------------------------------------------------------------------

> >

> > At some point Eloqua tracking scripts got stripped from our campaign

> > pages. Can you address this? Our click throughs from Eloqua aren't

being

> > tracked at all.

> >

> > Thanks

> > Megan

> >

> >

> > Ticket Details

> > Ticket ID: ASR-280811

> > Department: Development

> > Priority: Medium

> > Status: Open

> >

>

>

>

> Ticket Details

> ===================

> Ticket ID: ASR-280811

> Department: Development

> Priority: Medium

> Status: Open

> Link:

>

https://it.stratfor.com/staff/index.php?_m=tickets&_a=viewticket&ticketid=7566

>

>

>

> *Megan Headley* (Client) Posted On: 12 Dec 2011 1:33 PM

> ------------------------------------------------------------------------

>

> Spoke with Steve on Friday. Have you guys figured out whether it's a DNS

> issue on our side? Let me know and I'll follow up with EQ tech support.

>

> Thanks

> Megan

>

> On 12/9/11 12:17 PM, STRATFOR IT wrote:

> > steve,

> >

> > im assigning this to you but feel free to clue me in on it and

> > reassign to me.

> >

> > Ticket History *Megan Headley* (Client) Posted On: 08 Dec 2011 2:12 PM

> >

------------------------------------------------------------------------

> >

> > At some point Eloqua tracking scripts got stripped from our campaign

> > pages. Can you address this? Our click throughs from Eloqua aren't

being

> > tracked at all.

> >

> > Thanks

> > Megan

> >

> >

> > Ticket Details

> > Ticket ID: ASR-280811

> > Department: Development

> > Priority: Medium

> > Status: Open

> >

>

>

>

> *Megan Headley* (Client) Posted On: 09 Dec 2011 4:46 PM

> ------------------------------------------------------------------------

>

> FYI, this is what the scripts look like:

>

> *

>

>

> *

>

> Older campaign pages, like

> https://www.stratfor.com/campaign/special_offer do have them.

>

> screenshot in case you can't see the html i copied above:

>

>

>

> On 12/9/11 12:17 PM, STRATFOR IT wrote:

> > steve,

> >

> > im assigning this to you but feel free to clue me in on it and

> > reassign to me.

> >

> > Ticket History *Megan Headley* (Client) Posted On: 08 Dec 2011 2:12 PM

> >

------------------------------------------------------------------------

> >

> > At some point Eloqua tracking scripts got stripped from our campaign

> > pages. Can you address this? Our click throughs from Eloqua aren't

being

> > tracked at all.

> >

> > Thanks

> > Megan

> >

> >

> > Ticket Details

> > Ticket ID: ASR-280811

> > Department: Development

> > Priority: Medium

> > Status: Open

> >

>

>

>

> Attachments eicgihjg.png (23.93 KB)

>

>

>

> *Kevin Garry* (Staff) Posted On: 09 Dec 2011 12:17 PM

> ------------------------------------------------------------------------

>

> steve,

>

> im assigning this to you but feel free to clue me in on it and

> reassign to me.

>

> *Megan Headley* (Client) Posted On: 08 Dec 2011 2:12 PM

> ------------------------------------------------------------------------

>

> At some point Eloqua tracking scripts got stripped from our campaign

> pages. Can you address this? Our click throughs from Eloqua aren't being

> tracked at all.

>

> Thanks

> Megan

>

>

> Ticket Details

> Ticket ID: ASR-280811

> Department: Development

> Priority: Medium

> Status: Open

>



Steve Elkins (Staff) Posted On: 12 Dec 2011 3:47 PM



----------------------------------------------------------------------



No, that shouldn't be related.



The only other thing I can think of might be the location of the tracking

code on the page, header vs. footer. Currently, it's in the footer. Megan,

can you ask your contact at Eloqua if that might be a factor?

Steve Elkins

Sr. Web Developer

STRATFOR



Kevin Garry (Staff) Posted On: 12 Dec 2011 3:40 PM



----------------------------------------------------------------------



Is this part of the email_track.php issue nick found earlier today?



Sent from my HTC on the Now Network from Sprint!



----- Reply message -----

From: "Megan Headley"

Date: Mon, Dec 12, 2011 1:31 pm

Subject: New Client Reply - [IT !ASR-280811]: Need Eloqua tracking scripts

on campaign pages

To:



New Client Reply: Need Eloqua tracking scripts on campaign pages



Spoke with Steve on Friday. Have you guys figured out whether it's a DNS

issue on our side? Let me know and I'll follow up with EQ tech support.



Thanks

Megan



On 12/9/11 12:17 PM, STRATFOR IT wrote:

> steve,

>

> im assigning this to you but feel free to clue me in on it and

> reassign to me.

>

> Ticket History *Megan Headley* (Client) Posted On: 08 Dec 2011 2:12 PM

> ------------------------------------------------------------------------

>

> At some point Eloqua tracking scripts got stripped from our campaign

> pages. Can you address this? Our click throughs from Eloqua aren't being

> tracked at all.

>

> Thanks

> Megan

>

>

> Ticket Details

> Ticket ID: ASR-280811

> Department: Development

> Priority: Medium

> Status: Open

>



Ticket Details

===================

Ticket ID: ASR-280811

Department: Development

Priority: Medium

Status: Open

Link:

https://it.stratfor.com/staff/index.php?_m=tickets&_a=viewticket&ticketid=7566



Megan Headley (Client) Posted On: 12 Dec 2011 1:33 PM



----------------------------------------------------------------------



Spoke with Steve on Friday. Have you guys figured out whether it's a DNS

issue on our side? Let me know and I'll follow up with EQ tech support.



Thanks

Megan



On 12/9/11 12:17 PM, STRATFOR IT wrote:

> steve,

>

> im assigning this to you but feel free to clue me in on it and

> reassign to me.

>

> Ticket History *Megan Headley* (Client) Posted On: 08 Dec 2011 2:12 PM

> ------------------------------------------------------------------------

>

> At some point Eloqua tracking scripts got stripped from our campaign

> pages. Can you address this? Our click throughs from Eloqua aren't being

> tracked at all.

>

> Thanks

> Megan

>

>

> Ticket Details

> Ticket ID: ASR-280811

> Department: Development

> Priority: Medium

> Status: Open

>



Megan Headley (Client) Posted On: 09 Dec 2011 4:46 PM



----------------------------------------------------------------------



FYI, this is what the scripts look like:



*



*



Older campaign pages, like

https://www.stratfor.com/campaign/special_offer do have them.



screenshot in case you can't see the html i copied above:



On 12/9/11 12:17 PM, STRATFOR IT wrote:

> steve,

>

> im assigning this to you but feel free to clue me in on it and

> reassign to me.

>

> Ticket History *Megan Headley* (Client) Posted On: 08 Dec 2011 2:12 PM

> ------------------------------------------------------------------------

>

> At some point Eloqua tracking scripts got stripped from our campaign

> pages. Can you address this? Our click throughs from Eloqua aren't being

> tracked at all.

>

> Thanks

> Megan

>

>

> Ticket Details

> Ticket ID: ASR-280811

> Department: Development

> Priority: Medium

> Status: Open

>



Attachments eicgihjg.png (23.93 KB)



Kevin Garry (Staff) Posted On: 09 Dec 2011 12:17 PM



----------------------------------------------------------------------



steve,



im assigning this to you but feel free to clue me in on it and reassign to

me.



Megan Headley (Client) Posted On: 08 Dec 2011 2:12 PM



----------------------------------------------------------------------



At some point Eloqua tracking scripts got stripped from our campaign

pages. Can you address this? Our click throughs from Eloqua aren't being

tracked at all.



Thanks

Megan



Ticket Details

Ticket ID: ASR-280811

Department: Development

Priority: Medium

Status: Closed









