Tesco has confirmed that 1,100 jobs will go in Cardiff .

Staff at the supermarket's call centre in Maes-Y-Coed Rd, Cardiff, have been told the news this morning.

1,100 jobs will go

The 'customer engagement centre' will close in February 2018

Tesco say they are facing 'unprecedented challenges'

Union Usdaw say it is 'devastating news'

Tesco has had a customer service operation in the city for the past 11 years. It deals solely with customer service inquiries from consumers in the UK, including those via social media.

Matt Davies, UK CEO of Tesco, said: “The retail sector is facing unprecedented challenges and we must ensure we run our business in a sustainable and cost-effective way, while meeting the changing needs of our customers.

“To help us achieve this, we’ve taken the difficult decision to close our customer service operations in Cardiff.

“We realise this will have a significant effect on colleagues in the Cardiff area, and our priority now is to continue to do all we can to support them at this time.”