General

Is there a discount for prepayments? Yes, you will be given a choice to prepay for 3 months (save 5%), 6 months (save 10%) or 12 months (save 20%)

How does the 14 day free trial work? After you signup you will be given 14 days free trial of the Advanced Plan. This allows you to experience premium features.

Can I pay using my credit card? Yes. You can pay us directly via our credit card merchant 'TrialPay' or by using your Paypal account.

Can I switch plans or cancel my account? Yes, you can upgrade, downgrade or cancel your plan anytime. You also have the option to downgrade to the free plan.

I can't afford the premium plans, what can I do? Get premium plans for free by using 'TrialPay' offers. Enable the group pay or Paypal donations module & get your users to help out.

Is there any bandwidth or page limitations? No, there are no limits on bandwidth or pages. The Enjin platform can handle millions of users per community.

What happens at the end of the 14 trial days? Your site will switch over to the free plan, you can continue using the free plan or upgrade to a premium plan.

Do I need to have a Paypal account? No, you can pay us directly via our credit card merchant 'TrialPay' without using or registering with Paypal.

Is the free plan really free? Yes, we give you the tools to create a great website for free easily. In return we place ads on each page.