The dispute was the result of a change in policy requiring all visitors to the IRS office to have an appointment — though the tax forms Wasylyshyn needed were on display for anyone to take. Surveillance video captures Wasylyshyn’s frustration — and the moment when a court security officer points at her and gets in her face. Wasylyshyn advances closer — and the court security officer places the 5-foot-5, 120-pound doctor under arrest.