LOWER EAST SIDE, Manhattan — Families in a Lower East Side building are freezing; residents told PIX11 they haven't had heat since the beginning of winter.

A veteran who lives in the public housing development said it's like living in an ice box.

Another resident has worn her winter coat to sleep at night for months. Her dog cuddles with her to stay warm.

PIX11 reached out to the New York City Housing Authority about the heat issues.

If you have a story, reach out to Monica Morales.