Time Warner Cable-Outages

In this Feb. 2, 2009, file photo, a Time Warner Cable truck is parked in New York.

(Mark Lennihan | The Associated Press)

Time Warner Cable is the most unpopular company in America, according to the University of Michigan's comprehensive Consumer Satisfaction Index.

TWC's Internet service provider and cable television service businesses held the bottom two spots on the December 2014 edition of the index, with scores of 54 and 56 out of 100, respectively, MarketWatch reported.

The Comcast ISP performed only slightly better than TWC with an overall score of 57.

By comparison, Verizon FiOS enjoyed a respectable score of 71 while AT&T Uverse scored 65.

CBS Houston reported that both companies had higher scores in 2013. Last year TWC's ISP had a score of 63, while Comcast had a score of 62.

MarketWatch attributes the low popularity of ISPs and cable companies in the 2014 index to rising subscription rates. The average cable bill is $112 per month, and TWC recently announced a bevy of fee hikes for 2015, including a $2.75 a month sports programming surcharge.

Comcast also announced plans for a $45 billion takeover of TWC earlier in 2014. MarketWatch reported that this will lead to more seller power and a lack of choice in the market, perhaps contributing to its lower score for 2014.

Both Comcast and TWC faced some unflattering media coverage in the past year as well. TWC customers experienced an unfortunate glitch during "The Walking Dead" season four finale in March, as well as email outages over the summer.

Comcast made headlines over the summer after a frustrated user recorded a customer service call and posted the audio online. During the call, which went viral, the customer service representative simply refuses to let the caller cancel his Comcast subscription, becoming belligerent over the course of the 18 minute call.

The Customer Satisfaction Index scores 230 different household brands based on more than 70,000 interviews conducted annually, according to MarketWatch. The overall score is based on a customer satisfaction score, 10 economic sector scores, 43 industry scores, 230 company scores and more than 200 government service scores.

Other low rated companies included United Airlines (60) and Walmart (71), which was the lowest rated retailer on the index. The highest scoring retailer in America was Nordstrom (83).

Do you think TWC and Comcast deserve such low scores? Leave a comment below.