We believe that quality and consistency is what sets us apart from the rest. We take the time to inspect each and every item that goes into a Hotbox Supply package, to be sure that our customers get exactly what they want and paid for. If for some reason you don't like something that we've sent you, we don't just ignore you and keep sending more of the same, we hear you out and adapt to your taste and preferences. Customer satisfaction is key for us at Hotbox Supply and we will continually strive to provide you with the best and hottest products!