Hofland has been representing Ward 3 on city council since 2006. The candidate who received the most votes in that ward Monday was retired teacher Phil Allt. Incumbent Maggie Laidlaw was defeated.

Ward 3 was not without its problems on voting day as residents of a seniors' building were left off the voters' list and at least one of those people left her polling station in frustration before casting a ballot.

Gwen Miersma said she tried to take her 87-year-old mother to vote at Our Lady of Lourdes Catholic High School, but was told her mother wasn't on the list, along with all the other residents of her apartment building for seniors at 401 Edinburgh Rd. N.

The building, known as The Residences of St-Joseph, is located beside St. Joseph's Health Centre.

Miersma said her mother was told to wait in line with a group of about 10 other residents to be registered at about 10:45 a.m. on Monday.

"You have to bear in mind, my mother is 87 and she has a walker. We were standing in line with about three or four other couples while (the election worker) was trying to bring up all these things on the computer, and we were there over 45 minutes," Miersma said.

"We went to a great deal of trouble to try and vote."

Her mother, Gwen Swan, was not up to waiting in a long line, Miersma said. Swan gave up and went home and was not able to get a ride to a polling station later in the day as her daughter lives on the other side of town.

Swan said Tuesday she was planning on voting for Chamberlain.

"My mother has voted for over 50 years, and she was so disgusted by the whole thing," Miersma said.

"I lost my vote," Swan said. "I'll never, ever, go and vote again."

Judy Williams, who also lives at The Residences of St-Joseph, was able to vote in the advance polls but was also not on the voters' list.

"They forgot our whole building," she said Tuesday.

She said the building has about 100 residents and many require the use of walkers.

O'Brien, said the 401 Edinburgh Rd. N. building "wasn't enumerated" by the Municipal Property Assessment Corp. (MPAC), which does enumerations for all properties in Ontario related to the elections, in time to be on the voters' list. The seniors' residence was built in 2012, he said.

O'Brien said the city issued a notice to the property management that was posted in the building letting residents know where and when to vote, and that they were still eligible to vote. He said everyone should have been able to vote if they registered on election day or at the advance polls.

"There wasn't nearly as many electors as I would anticipate would be in a building of that size. But I can confirm that that property did exist in our voters' list database, and we would have been able to add electors to that property."

He added that the city is "bound" to MPAC's list.

"We can't say, 'Oh, we slipped up and missed that enumeration.' We're at the beck and call of how the timelines mesh with MPAC."

mwarren@guelphmercury.com