Community Talk: Rules and Guidelines Updates WRITTEN BY Vincenzo Balistreri

Hey PucaTraders,

This month, we have a bunch of updates to our Rules and Guidelines. I thought it would be good to compile them here to make you aware. We want to provide the best possible trading experience for both members involved. You can always email me if you have any questions.

Rules and Guidelines Updates

Tracking must be provided on packages exceeding 5,000 points to maintain PucaTrade's 100% guarantee. A trade worth 5,000 PucaPoints is worth making sure it arrives safely. Having tracking also helps our administrators with case resolution on cases that otherwise would be a very tough judgment call.

1 account per person/per lifetime. If you're venturing back to PucaTrade after a break, please reach out and we can help you find your account. Otherwise, unless you're a multi-lifetime supporter of PucaTrade, let's keep it to 1 account per person.

Private Messages (PMs) may not be used for spam, chain letters, threats of 10,000 years of bad luck, or soliciting for PucaPoints. No one likes spam.

You are obligated to respond to Open Case PMs within 72 hours. After 3 days with no response, the Admin reviewing the case may take action without your input. We want to make the case resolution process as smooth as possible and make sure it can be completed timely fashion. You can help us by communicating as soon as a case if opened.

Do not complete trades for cards you haven't received. Admins are unable to assist with trades already completed. Only complete the trade when you get the card. This is pretty simple. We can do it, people!

Shipping is required within 48 hours of initiating a trade. While this was a rule previously, we've solidified it in writing to be sure everyone is aware.

If you are receiving an international shipment, you -- the receiver -- are responsible for any taxes. It may help other users understand your postal system if you include information about shipping taxes to your country in your profile.

It is the sender's responsibility to check the validity of the card being shipped. If you're nervous that you may have a fake card, Wizards released this guide to identify fakes. Also, please remember cards ripped in half are not NM. ;]

Be excellent to each other. While this should go without saying, we thought putting it in writing would be a good idea.

The list of reasons your account may be banned. We want to help make sure that banning doesn't happen. We want the trading experience to be smooth for everyone involved.

The reasons your account may be banned are:

Creating more than one PucaTrade account per person. Lying to a case administrator, site moderator, or your trading partner. Verbally abusing or threatening a case administrator, site moderator, or your trading partner. Purchasing anything on PucaTrade using a payment method you don't have explicit permission to use. Sending "Spam" or any kind of unsolicited request via PM. Disseminating fake or counterfeit cards, or falsely claiming that you have been sent counterfeit cards.

Here is our full list of Rules and Guidelines for PucaTrade. If you have any questions or suggestions, feel free to shoot me an email, at vinnie@pucatrade.com.