Kathy Readon failed to see the funny side of the Greggs’ worker’s comments, saying it was like her ‘worst fears happening all at once’ (Picture: Kennedy)

A woman who often frequents Greggs has publicly shamed a worker and reported him to his area manager because he commented on her regular visits.

Kathy Readon, 21, went to buy pizza from a branch in Hampshire on Wednesday afternoon when the employee joked ‘you’re in here every day, you’re going to get sick of this eventually’.

However, Kathy failed to see the funny side and described it as all her ‘worst fears happening all at once’.

She told him she could not afford to eat there every day then took to Facebook to name the staff member and demanded an explanation from Greggs about the ‘dressing down’ for being a regular.




After complaining, the chain apologised and sent a £6 voucher.

Kathy said she cannot afford to go to Greggs every day (Picture: Kennedy)

People told Kathy that she was over-reacting and she defended her complaint saying she suffered from anxiety.

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She said: ‘Literally all that happened was I went in – I am a regular there, I work down the road and have been doing so for a year.

‘I’m very anxious, I don’t really talk to people. But I went in, I ordered what I normally order and I think he was trying to be banterous with me but it did not come off that way.

‘He essentially just made fun of me for ordering pizza and it kind of felt like he was making fun of unhealthy habits.

‘It came across like he was picking on me. There were other people in the store and he kept saying that I was in there every single day.

She received a £6 voucher from the chain and an apology (Picture: Kennedy)

‘I wish I had the income that would allow me to be at Greggs every single day but I don’t.

‘When I said this he argued with me about it. During the interaction I also told him he was making me feel very anxious and he ignored it.

‘He carried on speaking to me in the same manner, saying the same things.

‘I have lots of mental health things so I fear public interaction on a daily basis. I’m always worried that something like that is going to happen. I invent it in my head.

‘But then it did happen in real life and it was like my worst fears happening all at once.’

She later conceded that she may have over-reacted and deleted the post (Picture: Kennedy)

She later admitted that she may have overreacted and deleted the post.

Kathy said: ‘Greggs have said they’re very sorry and that this is not the behaviour they expect.

‘They said that they’re going to let their area manager know and things are going to be done and apparently I will notice improvements, which is nice. To be honest, I’m quite happy with Greggs’ response.’

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