Sorry to hear that. What exactly have they done to you so you feel this way? I haven't had any bad experiences with Tesla even though I've utilized the local SC a number of times for warranty fixes, none of which I was charged any fees. They even threw in a free brake cleaning when I had to return to have a bad alignment redone. So far I'd say they are on par with other local dealers with the exception of being able to call a human being prior to the service.

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