First off the toaster looks like it should cost a lot more than I paid. Very easy to use and keep clean. It toast bread a lot better than all my previous toasters. I wouldn't say it toast evenly but, pretty darn close. One side of the bread is slightly lighter. Most of the time the bread is evenly toasted. English muffins are great from this toaster. Like the time remaining feature. I also bought the extended warranty. Never know. This is a new company. I'm sure this toaster will last a long time. I'm very happy with my purchase. Using toaster for over a week now. I guess it needed a little time to settle in or break in period. This toaster DOES toast evenly on both sides. Had to update. Have had toaster for a little over a year. Doesn't toast evenly. Burns the corners. Does real bad on frozen bread. It burns it. Have extended warranty. I won't use it. I will be looking for a much better replacement. It's okay but, doesn't meet my expectations. The toaster did real good at first.