LONDON — A 60-year-old woman has fallen some 60 feet (18 metres) from an upper floor of a John Lewis department store, and had her fall broken by a display bed.

The woman reportedly suffered hip and spine injuries in the fall at the Cheadle, Greater Manchester, branch of the shop at around 4 p.m. Monday.

She's believed to have fallen from by the glass balconies by the escalators in the shop, and was taken to hospital after the incident.

A spokesman for Greater Manchester Police said that "her injuries are not thought to be serious and it appears that she fell on to a bed."

“Our customers’ safety is of the utmost importance to us and all of our shops conform to the highest safety standards," a John Lewis spokesman said.

"We are helping the police with their investigations, and continue to offer support to our partners [staff] who witnessed the distressing incident.”