I bought this saddle a little over six months ago after all the hype and it was an excellent saddle, it broke in much sooner than was expected and solved my saddle soreness, however, after breaking in it needed to be adjusted for sag and it would not move whichever way I tried to turn the screw, the screw would turn and nothing would move, so I contacted Brookes to return it under warranty and guess what? yep! they are not interested, with some lame excuse that it was bought from the wrong platform (whatever that means) They would, However, repair it but at great cost to myself, Now it seems that all the Hype is about the Heritage (1866) But it says little about the company as a Brand, This is where so many British companies fail, if you buy into a reputable brand with a high cost and Kudos you should expect and put up with their failings, I may have to replace this saddle which I would do of the same sort but NOT from Brooks. Repairs should not be a secondary income for any company.