Post Date: 10/12/2016 11:11 AM

The City of Wilmington’s Department of Public Works has partnered with American Water Resources (AWR) to offer a Water Line and Sewer Line Protection Programs to provide water customers with the opportunity to purchase insurance that will greatly limit their financial liability in the event of a costly repair. According to Sections 45-34 and 45-120 of the Wilmington City Code, property owners are responsible for the maintenance and repair of the water and sewer lines that run through their property and connect each residence to the City’s main lines. These lines are commonly referred to as the property line between the ‘residence and the street.’ By voluntarily participating in this new program, homeowners would be covered for such repair costs.

Repairs to water and sewer lines may require heavy construction equipment to conduct excavation and to repair the lines. Contractors may be required to break through city streets and sidewalks. Homeowners insurance typically does not cover these repairs, which can run into the thousands of dollars. American Water Lines is an industry leader, known for its proven track record of service excellence, which includes an A+ rating from the Better Business Bureau.

By signing-up for the City of Wilmington’s American Water and Sewer Line Protection Program, you will receive:

Up to $10,000 per occurrence for covered water line repairs

Up to $8,000 per occurrence for covered sewer line repairs

Quick response and no limit on service calls

1-Year Warranty on all covered repairs

Affordable Pricing! For example: Only $7.98 per month provides protection of up to $10,000 for covered water line repairs and up to $8,000 for covered sewer line repairs.

Mayor Dennis P. Williams and Public Works Commissioner, Jeff Starkey, are spearheading this initiative. “We are proud to offer quality programs that offer value to City residents,” said Mayor Williams. “Given the potential cost and inconvenience of a water and sewer line repair, we believe that the Water and Sewer Line Protection Program from AWR absolutely provides value and peace of mind for City water customers, and at a very affordable price.”

The Public Works Department and American Water Resources will be mailing information about the Water and Sewer Line Protection Program to all City water customers.

To learn more or to enroll in the City of Wilmington Water and Sewer Line Protection Program, call: 866-315-4473, or visit www.AWRUSA.com/Wilmington.

For more information about this news release, contact:

Tonya R. Richardson

Public Relations & Communications Officer

Mayor's Office of Communications

Phone: (302) 576-2137

Email: trrichardson@WilmingtonDE.gov