Orders will be shipped with the USPS within the United States.



Please note that we ship from two locations, one in Canada and one in the United States. Canadian orders may ship with Canada Post, Fedex Canada or USPS.



International customers (other than Canadian) will receive their order via USPS First Class Mail International or Asendia.



DELIVERY TIME (US and Canada)



Mugs, boxes, paintings and t-shirts:

Although we usually begin processing orders within 1 business day, since all our items are made to order, please allow 3-5 business days of processing time. Please allow 4-7 business days for delivery on all mugs, boxes and paintings.



For keychains and earrings, please allow 7-12 business days for delivery.



We do not offer any PICK-UP option. Sorry about that.



INTERNATIONAL ORDERS We will attempt to honor all international orders.

For keychains, please allow 7-21 business days.



Tracking Says "Delivered;" Package Not Received



Occasionally a carrier will scan a package as delivered before it arrives at the final destination. When this happens, the package is usually delivered within the next few business days.



- See if someone else accepted delivery. Check with household members, neighbors, building managers, the mail room, front desk, and anyone else who may have accepted the delivery.



- Look around the delivery location. Carriers sometimes leave packages in a safe, hidden place like on a side porch, in/around your garage, or behind bushes.



- Look for a notice of attempted delivery. You may find an attempted delivery notice in your mailbox or P.O. Box or on your door. Follow the instructions on that notice to request redelivery or pick up the package.



- Contact the carrier. Ask if they have additional information about the package's location. (Have your tracking or delivery confirmation number handy.) If you package was shipped via UPS, they may be able to hold the package at their local hub for you to pick up. You can call UPS and see if this is possible.



- If you believe your package has been lost or stolen, you'll need to file a police report with your local police department. Learn more about filing a police report.