These guys are responsive, professional and willing to have a human to human discussion regarding your situation. My car accident was (fortunately) not serious enough to merit their legal team's help, but I couldn't have been more appreciative of the fact that on my very first call, the receptionist was able to put me on the phone with an available lawyer who asked me a series of questions regarding my accident and even though we determined that he wouldn't be able to help me, he still stayed on the phone and continued to answer questions on how I could solve my medical and insurance issues on my own. I ended the call feeling better educated about my accident and respected as a potential client. I would certainly recommend Frekhtman & Associates to family and friends and they will be my first call should I ever need council in the future.