Goodwill Stores Re-opening

Dear Shoppers and Donors:

As of Tuesday, September 1, all Goodwill stores, outlets, and boutiques are OPEN with the following exceptions:

• Hawthorne Boutique: permanently closed

• Oregon City: permanently closed

• Portland Downtown Boutique: relocating; re-opening date TBD

• Lombard: temporarily closed for remodeling; re-opening date TBD

Retail Superstore hours vary depending on area. Outlet store hours are 8am to 7pm, every day.

Goodwill is open and operating retail superstores, outlet stores, donation drop-off, and virtual services for our community members. We will be opening additional stores incrementally and in accordance with State and local guidance, as well as our capacity to ensure compliance with State-mandated health and safety protocols for retail businesses. Thank you! We appreciate your support and patience as we navigate through this challenging time.

In order to comply with Oregon State guidance for retail re-opening, and to ensure the safety of our employees and customers, we have instituted the following procedures:

• All stores have been thoroughly cleaned, and all high touch/traffic areas will be disinfected throughout the day.

• To protect all Goodwill employees and customers, all shoppers–including children over the age of 5–must wear a face covering that covers their mouth and nose at all times while in the store. This requirement may not apply to individuals who are unable to wear a face covering due to a medical condition. To request a reasonable accommodation, contact Goodwill’s Human Resources Department at 503-238-6100 (ext. 6017), Monday-Friday.

• Social distancing guidelines will apply.

• The number of shoppers allowed in the store may be limited, and fitting rooms will be closed.

Outlet-specific Guidelines

• Face covering is required.

• No children under the age of 12.

• Maximum of three (3) family members shopping together at a time.

• One customer or family group (of no more than 3) per table/bin.

• Social distancing guidelines remain in effect while on premises.

• Failure to follow social distancing and being respectful of other shoppers will result in being instructed to exit the premises.

• All rules are subject to change without prior notice.

We want to be sure that our stores are safe and comfortable for our employees and shoppers, so thank you in advance for following all new guidelines.

Donations

Donation attendants will be wearing gloves, face masks and/or face shields, and will now be able to assist you. To help facilitate this process, we ask—to the extent possible—that you separate your items into the following categories:

• Clothing/Linens

• Shoes/Accessories

• Electronics/Appliances

• Housewares

• Books/Media

• Other

Please understand that we cannot accept wet items and plan accordingly for weather when you donate. Thank you!

We know many of you have been waiting to donate, and we’ve missed your generosity. Our donation drop-off stores/sites may get busy, so we ask for patience with our employees and other donors and that you maintain social distancing at all times.

We look forward to seeing you soon!

Select job services are being offered remotely by Paul Langdon at plangdon@gicw.org

All other Goodwill retail stores, donation sites, and mission services programs remain CLOSED until further notice. Updates will be shared here and via our social media channels on Facebook and Twitter.

• Keep up-to-date with GICW—follow us on Facebook!

Community Partners

Our vocational services and ancillary services programs work with organizations throughout Oregon and southwest Washington. Partners include: