Kevin Miles of The Football Supporters’ Federation on fan behaviour in stadiums

Kevin Miles, chief executive of The Football Supporters’ Federation, writes about how the passion of fans at stadiums is important but within boundaries.

Fans are an absolutely vital part of Premier League football.

The players and coaches may provide the skill and artistry that we all admire, but central to the atmosphere and the spectacle are the supporters in the ground, generating the crucial noise, colour and intensity that brings home to the world just how important the game is.

The Football Supporters’ Federation exists to make sure that the contribution of these supporters, our members, is appreciated, valued and respected.

Huge commitment

Behind every packed ground and white-hot atmosphere lies a huge commitment of time, energy and, yes, money to provide physical and vocal backing to our team.

Away fans in particular regularly make long journeys at often anti-social times just to make sure we’ll be there, and experience tells us that away fans make a massively important contribution, out of all proportion to our numbers, to the passionate and tribal nature of the game.

That’s what lies behind our Away Fans Matter campaign, and we were delighted when the Premier League clubs all agreed to cap away ticket prices at a maximum of £30.

We are also very pleased that Premier League crowds increasingly reflect the diversity of the communities in which the clubs are rooted. Football has to welcome everyone, of every age, ability, gender, race, faith, or sexual orientation.

Fans for diversity

Our Fans For Diversity campaign, backed by the Premier League, is a core part of our work, promoting in practice the central idea that our football tribes are open and welcoming to everyone who shares our passion.

Football fans aren’t passive observers of what happens on the pitch; we’re part of the whole event.

We can generate enough noise and intensity to change the course of a game, to motivate and inspire our team and lift them to even higher achievements.

We share the frustrations and disappointment, anger even, when things don’t go our way and, of course, not every team can win.

"Football fans are part of the whole event" Kevin Miles

And we do all this with passion, commitment and often with a great deal of wit and humour, making a football ground the greatest place to be.

As with everything in life, though, there is a line that shouldn’t be crossed. Most of us know almost instinctively where that is.

Tribalism and rivalry don’t justify hatred and abuse. It’s entirely possible to be partisan and fiercely competitive in our desire for victory while remaining sporting, respectful and good-humoured towards our opponents and their fans.

Do not cross the line

Recent events have suggested that we still have some individuals who cross that line. They’re not welcome in our grounds.

Racist, homophobic or other forms of discriminatory abuse are simply not acceptable. We’d urge our fellow fans not to cross that line and to report those who do so that they no longer blight the game.

They’re not representative of us.

Let’s continue to celebrate the commitment of football fans, and the brilliant atmosphere we can generate. Keep the passion; lose the poison.

See: Premier League message for fans

How to report abuse

You can submit information on incidents at matchdays or online using Kick It Out’s Report It! app (download the iOS app or Android app).

Or you can use Kick It Out's website reporting form.