Our experience was great! Our salesman, Colton Oliver, was waiting for us at our appointment time of 11am. Cars we wanted to look at ready. Took for a long test drive and we went back and did the paperwork. Colton, as well as the finance people were awesome! We were done with everything in less than 3 hrs. I would recommend anyone looking at Suburu for a car to ask for Colton in Sales!