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A Singapore Airlines plane temporarily lost power on both engines after experiencing bad weather at cruising altitude on a flight to Shanghai late last week.

The Airbus Group NV A330-300 aircraft was flying at 39,000 feet when it encountered rough weather about three and a half hours after departing Singapore on May 23, the carrier said in an emailed statement Wednesday. SQ836, with 182 passengers and 12 crew, landed safely in Shanghai after the incident.

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“The pilots followed operational procedures to restore normal operation of the engines,” Singapore Air said in the statement. “The engines were thoroughly inspected and tested upon arrival in Shanghai with no anomalies detected.”

When contacted by Bloomberg News, Singapore Air, engine maker Rolls-Royce Holdings, and the planemaker Airbus all said they are working to determine the cause of the incident.

The plane lost 13,000 feet before power returned, FlightRadar24, which tracks aircraft movement, said on its Twitter feed. A Singapore Air spokesman wouldn’t comment beyond the company statement.