Groovin the Moo’s 2020 tour scheduled for this coming April and May will unfortunately not be going ahead as planned.

This is the first time since the inaugural Groovin the Moo was held in Gloucester (NSW) in 2005 that we’re unable to bring the festival to our beloved regions across the country. The Government’s recommendations together with the uncertainty of these times makes it impossible for us to push forward with GTM this year.

A huge thank you to all of our patrons, artists, team, crew, suppliers, stakeholders, local businesses and communities for all their continued work, effort and love that makes GTM so special.

Your current tickets are automatically valid for Groovin the Moo 2021, and you do not need to take any further action if you are able to attend the event 🎉💃 Just remember to keep your tickets safe, especially if they’re a hard ticket as these aren’t replaceable.

Thanks so much for everyone’s continued support, we’d love to invite you all back to join us in 2021. We’re already looking forward to it!

GROOVIN THE MOO 2021 TOUR DIARY

Wayville, SA Friday 23 April 2021 (School Holidays)

Adelaide Showground Wayville, SA

Maitland, NSW Saturday 24 April 2021

Maitland Showground Blomfield St, Maitland, NSW

Canberra, ACT Sunday 25 April 2021

Exhibition Park In Canberra (EPIC) Entry via Stirling Avenue, Mitchell, ACT

Bendigo, VIC Saturday 1 May 2021

Bendigo’s Prince of Wales Showground 42-72 Holmes Rd, Bendigo, VIC

Townsville, QLD Sunday 2 May 2021 (Long Weekend)

Murray Sports Complex – Townsville Cricket Grounds Mervyn Crossman Dr and Murray Lyons Cres, Annandale, QLD

Bunbury, WA Saturday 8 May 2021

Hay Park (off) Parade Road, Bunbury, WA

REFUND – MOSHTIX

If you can’t come along to GTM2021, you have the option to request a refund prior to Thursday 30 April 2020 (5pm AEST) by logging into your Moshtix Account here and clicking on Manage Tickets to view and select the Request Refund option. If you created your booking as a Guest, Sign Up here to register and access your tickets using the same email address that was used for the booking. UPDATE: You can now choose to refund one or more of your tickets, you don’t need to refund them all in one go.

Due to the number of cancellations, the Moshtix refund process is taking slightly longer than usual. If you’ve selected this option, you don’t need to do anything further; your ticket(s) will be automatically refunded back to your credit card/PayPal account and Moshtix will let you know when this has been done. The banks are under immense pressure to manage the huge influx of other event cancellation refunds and have advised to please allow up to 2-4 weeks from the refund notification for the funds to return to your account, they apologise for the delay.

REFUND – OUTLET

For refunds of physical tickets, you will need to go through your original store of purchase. Each of these stores are handling transactions a little differently so please read the below carefully:

WAYVILLE

JR’s Surf and Ski

A team member from Groovin the Moo will be in contact from Tuesday 24 March to organise your refund, we appreciate your patience. If you have any questions, please get in touch with tickets@gtm.net.au.

Universal Stores

Universal Store – Westfield Marion

Shop 2054/55, Westfield Marion, 297 Diagonal Rd

Oaklands Park, SA, 5046

(08) 8296 7100

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Rundle Mall

Shop 332, 17 Rundle Mall

Adelaide, SA, 5000

(08) 8212 6511

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

CANBERRA

Canberra and Region Visitors Centre

The Visitor Centre will be in touch to organise your refund. If need be you can contact them on 1300 554 114

Universal Stores

Universal Store – Belconnen

Shop MM04, Westfield Belconnen, 18 Benjamin Way

Belconnen, ACT, 2617

(02) 6253 5607

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Canberra Centre

Canberra Centre, 148 Bunda St

Civic, ACT, 2608

(02) 6152 9005

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

BUNBURY

Benesse Café

Shop 4/83 Victoria St

Bunbury, WA, 6230

(08) 9791 4030

Please head to the café to process your refund

Refunds available now

Bunbury Visitor Centre

A team member from Groovin the Moo will be in contact from Tuesday 24 March to organise your refund, we appreciate your patience. If you have any questions, please get in touch with tickets@gtm.net.au.

Universal Stores

Universal Store – Westfield Carousel

Shop 1152A Westfield Carousel, 1382 Albany Hwy

Cannington, WA, 6107

(08) 9358 2500

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Cockburn Gateway

Shop 235, 816 Beeliar Dr

Success, WA, 6164

(08) 9499 4088

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – DFO Perth

Shop G-038, DFO Perth, Site 5 Airport West Precinct Dunreath Dr

Perth Airport, WA, 6105

(08) 6155 9138

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Galleria

Shop SP072, Cnr Collier & Walter Rds

Morley, WA, 6062

(08) 9275 0408

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Garden City Booragoon

Shop 125 Ground Floor, Garden City Booragoon, 125 Riseley St

Booragoon, WA, 6154

(08) 6219 6907

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Karrinyup Shopping Centre

Karrinyup Shopping Centre, 200 Karrinyup Rd

Karrinyup, WA, 6018

(08) 9204 1808

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Lakeside Joondalup Shopping City

Shop T118 Lakeside Joondalup Shopping City, 420 Joondalup Dr

Joondalup, WA, 6027

(08) 9300 2000

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Mandurah

Shop G183 Mandurah Shopping Centre, 330 Pinjarra Rd

Mandurah, WA, 6210

(08) 6365 4894

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Perth City

Shop 12A, 200 Murray St

Perth, WA, 6000

(08) 9421 1042

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Rockingham

Shop T177, Rockingham Centre, Read St

Rockingham, WA, 6168

(08) 9591 2159

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Whitford City

Shop 251, Westfield Whitford City, Cnr Marmion & Whitford Aves

Hillarys, WA, 6025

(08) 9403 6275

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

BENDIGO

Bendigo Student Association

A team member from Groovin the Moo will be in contact from Tuesday 24 March to organise your refund, we appreciate your patience. If you have any questions, please get in touch with tickets@gtm.net.au.

Bendigo Visitor Centre

Refunds done over the phone; the visitor centre will be in touch. If you need to get in touch with the visitor centre you can contact them via email at tourism@bendigo.vic.gov.au or call 1800 813 153.

Universal Stores

Universal Pop Up Store – QV Swanston

Shop SW288 QV Melbourne, Cnr Swanston & Lonsdale St

Melbourne, VIC, 3000

(03) 9650 1700

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

TOWNSVILLE

Universal Stores

Universal Store – Brisbane City

Shop G1, 175 Albert St

Brisbane, QLD, 4000

(07) 3012 9000

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Cairns

Shop GD 006, Cairns Central Cnr McLeod St & Spence St

Cairns, QLD, 4870

(07) 4041 5070

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Mackay

Shop 2050, Caneland Central, Mangrove Rd

Mackay, QLD, 4740

(07) 4805 6565

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Rockhampton

Shop 040 Stockland, 120-331 Yaamba Rd

Rockhampton, QLD, 4701

(07) 4928 1416

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

Universal Store – Stockland Townsville

Shop 219, 310 Ross River Rd,

Aitkenvale Townsville, QLD, 4814

(07) 4728 3088

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

MAITLAND

Bombora Surf

A team member from Groovin the Moo will be in contact from Tuesday 24 March to organise your refund, we appreciate your patience. If you have any questions, please get in touch with tickets@gtm.net.au.

Sanbah | Rip Curl Australia

A team member from Groovin the Moo will be in contact from Tuesday 24 March to organise your refund, we appreciate your patience. If you have any questions, please get in touch with tickets@gtm.net.au.

Evidence Board Co.

A team member from Groovin the Moo will be in contact from Tuesday 24 March to organise your refund, we appreciate your patience. If you have any questions, please get in touch with tickets@gtm.net.au.

Music Specialists Maitland

A team member from Groovin the Moo will be in contact from Tuesday 24 March to organise your refund, we appreciate your patience. If you have any questions, please get in touch with tickets@gtm.net.au.

Universal Stores

Universal Store – Green Hills

Shop 1051, Stockland Green Hills, 1 Molly Morgan Dr

East Maitland, NSW, 2323

(02) 4040 3083

Please return the same store you purchased your ticket from with your ticket, photo identification and proof of purchase. For more information please see www.universalstore.com/gtm-2020.

REFUND – BUSES

If you purchased your bus ticket through Mosthix you will have the option to request a refund, just follow the same process as the tickets above.

If you purchased a bus ticket through a local operator, you will need to get in touch with them direct.

THANK YOU!

We sincerely thank all our patrons, artists, suppliers, team, crew and communities over the years for your continued support of GTM and we will see you next year.

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