I posted this at the end of my original thread, but to be sure it isn't missed I created a this update post. I was quick to criticize Tesla so I think it's also my obligation to give credit when it's due.



I picked up the car today, and all is well. I have to withdraw my criticism of the slow delivery from California of the wire harness needed for the final repairs. The Owings Mills service manager shared the FedEx manifest with me, and the slow delivery was caused by FedEx delays and was not Tesla's fault. Owings Mills, Jonathan and Dave, at Owings Mills went out of their way to make sure I understood the reasons for the delay and wanted to be sure I was satisfied. So chalk one up for Tesla -- this is what good customer service is all about.



Everything is now working as it should and all of the items on my check list have been addressed and repaired by the Owings Mills service center. My car is now whole again and I'll in a position to file the diminished value claim.

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