While there were no major glitches to report when sampling the other discs listed above, Beauty and the Beast and Star Trek: Into Darkness did bring about some unexpected headaches. Initial disc playback for Beauty seemed smooth enough, but after the Disney logo appeared on the screen, the PS4 suddenly popped an error message and was forced back to the main PS4 screen. A second attempt at playback proved disastrous. The screen remained black for minutes on end. A press and hold of the PS button on the DualShock 4 prompted the option to quit playback. When that option was selected, the system reverted to a black screen displaying only a spinning circle. After more than an hour of waiting, the system appeared virtually inoperable. The PS button no longer functioned and a hard reset (holding down the console's power button) was only successful after a dozen or so attempts. After re-checking Glory to ensure the BD drive still worked, Beauty and the Beast was re-inserted and, after a long slog skipping through previews, finally reached the main menu. Playback proved successful. It's worth noting that the system was background downloading a large update file for NBA 2K14 at the time of the error messages; it's unclear if the two were related or if the movie playback errors were merely a matter of coincidence.



Star Trek: Into Darkness revealed a significant lip sync problem when the system is set to output audio on the Bitstream setting. Changing to Linear PCM resolved the issue. However, after several removals and reinserts of the disc, the Beauty and the Beast playback malfunction again appeared. The movie would not begin playback, instead sitting on a black screen. Attempting to quit playback via the PS button resulted in the black screen and endlessly spinning circle. Pressing the PS button again allowed for the option to close the application, which resulted in an endless circle on the blue "closing application" screen. Another hour wait, another hard reset to remedy the problem. The system was not downloading anything in the background at the time of this glitch.