1 GLA at a glance

Glasgow Airport is owned by AGS Airports Limited AGS Airports Limited is jointly held by Ferrovial (via Faero UK Limited) and AGS Ventures Airports Limited, an entity managed by Macquarie Infrastructure and Real Assets (Europe) Limited. Derek Provan is the current CEO. Macquarie and Ferrovial have a long and successful history of partnering with each other across a number of infrastructure projects, with partnerships in airports including Bristol Airport and Sydney Airport. Both partners have developed extensive knowledge of aviation and have excellent contacts globally. With more than two decades of experience developing and owning essential infrastructure around the world, Macquarie partners with governments and communities to manage assets that underpin economies including roads, airports, utilities, telecommunications and energy infrastructure. Managing investments on behalf of institutional investors, Macquarie is one of the world’s leading airport owners via its managed funds. Today, Macquarie leverages its deep operational and financial expertise to manage stakes in airports around the world (Aberdeen, Brussels, Cairns, Glasgow, Gold Coast, Hobart, Longreach, Mackay, Mount Isa, Perth, Southampton and Townsville). For more information visit www.macquarie.com



Ferrovial has been associated with the aviation industry since 1998 and in that time has invested in 32 airports across the UK, Italy, Australia, Chile and Mexico, among other countries. For more information visit www.ferrovial.com



With some 30 airlines serving over 100 destinations worldwide, including Canada, the US, the Caribbean, Europe and the Gulf, Glasgow is Scotland’s principal long-haul airport as well as Scotland’s largest charter hub.



Carrying over nine million passengers per year, Glasgow Airport serves more Scottish destinations than any other airport and is a key component of Scotland’s transport infrastructure.



• Operating hours: 24 hours a day, 365 days a year

• Opened: 1966

• Runways: One main (2658m long)

• Terminals: Two – our main terminal plus our smaller T2 facility

• Airlines: 30

• Destinations: 100 +

• Air transport movements per year: 102,000

• Passengers per year: 9.9 million

• Air cargo per year: 13,033 tonnes

• Status: Scotland’s principal long-haul airport Glasgow Airport Byelaws (PDF)

2 Board of Directors

Our Board of Directors Sir Peter Mason, Chairman

Sir Peter has been Chairman of Thames Water since December 2006. He retired as CEO of AMEC plc in September 2006, and previously was Chairman and CEO of Balfour Beatty Limited. Sir Peter was the senior non-executive director of BAE Systems plc until May 2013 and until October 2008 was a board member of the 2012 Olympic Delivery Authority. He is currently a Non-Executive member of the Board of Spie SA and Senior Non-Executive Director of Subsea 7 SA. Sir Peter was made a Knight Commander of the British Empire (KBE) for services to International trade in 2002. He grew up in the Scottish town of Troon, studied at the University of Glasgow and spent the first part of his career working in central Scotland. Gonzalo Velasco, Director of Business Planning at Ferrovial Airports and member of Aberdeen, Glasgow and Southampton Airports Board

Gonzalo is Director of the Business Planning Department at Ferrovial Airports and member of Aberdeen, Glasgow and Southampton Airports Board. Gonzalo has a long track record in the airport sector. He was responsible for the long term business plan of BAA airports from 2006 to 2008. Subsequently, he was the Project Director of the divestment of Gatwick, Naples, Edinburgh and Stansted airports as well as in acquisition processes like Madrid and Galeao. Prior to his role as Business Planning Director, Gonzalo was a Project Director in the Portfolio Management Department where he leads the transition process for the separation of Aberdeen, Glasgow and Southampton from Heathrow in 2014. John Bruen, Managing Director, Macquarie Infrastructure and Real Assets

John Bruen has 18 years’ banking and infrastructure experience, 12 years of which have been within the airports sector. John heads the Transport industry group at MIRA in Europe. Prior to joining Macquarie, John was Corporate Development Director at Ferrovial from 2005 to 2013 responsible for M&A activity at Ferrovial Aeropuertos and BAA Limited. Previously John was at RBC Capital Markets in London focused on infrastructure financing. John is a board director at Brussels Airport and Copenhagen Airport and formerly was a board director at Bristol Airport. María Casero, Asset Management, People, Comms & CSR Director at Ferrovial Airports and Ferrovial Power Infrastructure

María oversees the acquisition, ownership and management of the division’s international assets, with a particular focus on people, communications, and CSR strategy. She is also a non-executive director of Heathrow Airport Holdings and AGS Airports (Aberdeen, Glasgow and Southampton). María has over 32 years' experience in the aeronautical industry in Europe, Latin America and the United States. Having held a variety of roles in a range of relevant businesses, she takes a holistic view of the sector. She instinctively takes account of the product, the infrastructure, the service providers and the distribution channels. María's career began as an Accounting Manager at American Airlines. She then spent 14 years with British Airways, eventually becoming its HR Director for Spain, Latin America and the Caribbean. In 2006, she moved to Carlson Wagonlit Spain as Human Resources and Internal Communications Director, and a member of the Executive Committee for the Mediterranean Area. In 2008 she joined us to lead our Human Resources and Communication function. As a member of the Executive Committee, María coordinates the people and communication activity for assets managed by the division. She also takes the lead on these issues for all investment opportunities pursued by the division.

María is a member of Ferrovial's Academic Committee and Corporate Social Responsibility Committee, and is a World Business Partner at the Airports Council International (ACI) Europe. Academic Background

Bachelor’s degree in Law from Universidad San Pablo CEU

Executive MBA and Executive Certified Coach from IE Business School Ignacio Castejón, Asset Management Director and CFO at Ferrovial Airports and Ferrovial Power Infrastructure

Ignacio takes the lead on economic and financial matters for the division, and on the management of our airports and power transmission lines. As well as being a board member for AGS Airports (Aberdeen, Glasgow and Southampton) and for Heathrow Airport Holdings, he has academic responsibilities. He is a lecturer at the IE and ICADE, two of the world's top business schools, and serves as the Chairman of the Industry Advisory Board at Cranfield University. Ignacio's career began at Linklaters, where he was an Associate Lawyer. He then spent nine years in senior positions within the banking sector – at Banco Popular Español, HSBC, and finally as a Director of Royal Bank of Scotland. The move to Ferrovial Airports came in 2012, when Ignacio became Project Director for Corporate Development. From there it was a logical step to Commercial Director and responsibility for identifying potential partners and potential investment opportunities in the airport sector. Before he assumed his current role, Ignacio spent two years as CEO and board member of Great Hall Partners in Denver to manage the Denver International Great Hall Project. Academic Background

BA in Business and Law (E-3) from Universidad Pontificia Comillas, ICADE

MBA from IESE Business School Juan Bullón, Legal Director, Ferrovial Airports

Juan Bullón is the Legal Director of Ferrovial Aeropuertos. He is responsible for all the legal aspects of the company, with key expertise in acquisitions and divestments. He joined Ferrovial Airports in 2006, starting his career in Ferrovial Agroman, the group’s construction division, where he was involved in the legal aspects of the acquisition of the Polish company Budimex. In 2005 he joined Cintra, overlooking legal aspects of its US activities. Simon Geere, Managing Director, Macquarie Infrastructure and Real Assets

As Managing Director within MIRA’s European transport team in London, Simon Geere is responsible for the overall management and strategic direction of some of its major airport and aviation-related assets. Simon joined Macquarie in 2002 with a broad commercial background particularly in on-airport property development and infrastructure planning. He currently holds directorships at the Arlanda Express and at Copenhagen Airports, where he is Chairman and Deputy Chairman respectively. Previously, he has been a Non-Executive Director of Bristol Airport (and Chairman), Birmingham Airport, Brussels Airport, and Newcastle Airport as well as an Executive Director at Luton Airport. Martyn Booth, Senior Adviser, Macquarie Infrastructure and Real Assets

Martyn Booth has 30 years of consulting, investment banking, asset management and operational experience working on a range of airport projects across the globe. Martyn joined Macquarie in October 2000 when The Portland Group, the international consulting business which Martyn co-founded in 1994, was acquired by Macquarie. Since joining Macquarie in 2000, Martyn has played a substantial role in developing Macquarie’s expertise as an investor in airports, is a strategic adviser to Sydney airport and was formerly on the boards of Bristol, Brussels, Copenhagen, Sydney and Rome airports. He also held various roles at BAA, including Director of Corporate Strategy and Head of Finance at Heathrow Airport. For more information on the AGS group please visit the AGS website Visit AGS

3 Our management

Glasgow Airport’s day-to-day operations and strategic oversight are the responsibility of our management team. Derek Provan, Chief Executive Officer, AGS Airports Ltd Derek Provan joined AGS Airports, which owns Aberdeen International, Glasgow and Southampton airports, as Chief Executive Officer (CEO) on 16 April 2018. Born in Glasgow, Derek has over 20 years of experience in aviation and joined AGS from Heathrow, Europe’s largest airport, where he was latterly Chief Operating Officer. During his time at Heathrow, Derek also held the position of Director, Future Heathrow. He was responsible for the future design of an expanded Heathrow to include surface access, terminals, airfield and airspace design and the creation of the hub’s master plan and future operating models. Derek joined Heathrow in 2013 having spent three years as Managing Director of Aberdeen International Airport. Derek started his aviation career in 1998 at Glasgow Airport where he went on to hold a series of senior roles. He has a BSc in Fire Risk Engineering, Masters Degrees in Risk Management and Business Management and Research. Derek is active in numerous aviation forums within the UK and is a founding member of the Performance-Based Regulation Industry Group working with the CAA to ensure that the industry forms an integral part of future regulation in UK Aviation. Francois Bourienne, Chief Commercial Officer, AGS Airports Ltd, owners of Glasgow Airport Francois joined Glasgow Airport in 2010 as Commercial Director following four years with the Nuance Group, a leading Swiss-based travel retailer, where he was active in business development, working on various concession tenders and starting operations in both France and Bulgaria. Prior to this Francois was a consultant with Accenture and Bain & Company, advising mainly FMCG and retail companies on strategy and was also involved in due diligence for private equity funds. He holds an MSc in Management from EM Lyon and an MBA from INSEAD. Mark Johnston, Managing Director, Glasgow Airport Mark joined Glasgow Airport as Continuous Improvement Project Manager in 2000. He then went on to hold a number of different roles within the airport operation, including Head of Terminal and Security, Head of Infrastructure and Technical services and latterly Operations Director, before being appointed Managing Director in May 2018. Mark has a BA Honours in Electrical and Electronic Engineering from Heriot-Watt University and also an MBA from Glasgow University. He is responsible for leading and developing Glasgow Airport - a high profile, complex business that supports over 5,000 jobs, involves multiple private and public stakeholders and is a critical part of Scotland’s transport infrastructure

4 Customer charter

Glasgow Airport values your custom and we are committed to ensuring your time with us is enjoyable, hassle-free and you feel safe at all times. Our Customer Charter is based on the things you told us are important to you and specifically how we can ensure you have a great experience as you travel through the airport. Our commitment to you is that we will do everything we can to meet your expectations and give you a fantastic and memorable airport experience. We welcome your feedback and ideas on how we can improve your airport experience so we would be delighted to hear from you. Download our customer Charter Commitments (PDF)

5 Who does what?

Running a busy airport is a complex operation which involves ensuring everything is safe and secure for the benefit of our passengers, staff and visitors. It is important that all of our services run smoothly so our responsibilities include: Looking after security

Property management

Retail facilities

Fire services and cargo We also have an obligation to minimise our environmental impact so we have a robust corporate responsibility agenda and positive results of which we are very proud. As a business, we want to be a leader in this field. To achieve our goals and aspirations, Glasgow Airport works in partnership with many other organisations to deliver a high-quality service: Airlines Responsible for checking in passengers, delivering hold luggage to its final destination, cargo, providing and fuelling aircraft, boarding passengers, passenger safety, on-board catering and complaint handling. Civil Aviation Authority Controls all flight paths and aircraft routes at UK airports, regulates airlines, airports and the National Air Traffic Services. The CAA also sets airport charges at the London airports. UK Border Force Border Force was formed on 1 March 2012 as a law enforcement command within the Home Office. Border Force secures the border and promotes national prosperity by facilitating the legitimate movement of individuals and goods, whilst preventing those that would cause harm from entering the UK. This is achieved through the immigration and customs checks carried out by its staff. National Air Traffic Services (NATS) Looks after air traffic control and management, ensuring aircraft flying in UK airspace and over the eastern part of the North Atlantic are safely separated.

6 History

Glasgow Airport is proud to serve Scotland and has done so for over 50 years. 14 November 1960 Government decision to replace Renfrew Airport with a new one at Abbotsinch as it had reached capacity – Glasgow Corporation would be responsible for its operation May 1965 Construction of the new airport commenced at a cost of £4.5m to build the new airport designed by Sir Basil Spence 2 May 1966 Glasgow Airport opens for business 27 June 1966 Her Majesty The Queen officially opened the airport 1 May 1967 Glasgow Airport handled 654 different June 1967 Transatlantic services commenced September 1972 Glasgow handled its first visits form wide-bodied jets – a Lockheed TriStar and the following month a Laker DC-10 6 January 1975 Agreement was reached for ownership of Glasgow Airport to transfer from Glasgow Corporation to the British Airports Authority effective from 1st April 1975 12 January 1975 British Airways introduced the London Shuttle with Trident 1Cs 24 October 1975 Alitalia operated the first Boeing 747 into Glasgow 12 May 1976 The European Cup Final (Bayern Munich v St Etienne at Hampden) saw Glasgow’s busiest day since opening with over 60 aircraft on the airfield by kick-off time June 1976 A £2m extension of the passenger terminal was commenced to allow capacity to increase to 3.5m 11 October 1981 British Airways’ Concorde arrived in Glasgow for the first time. It flew a commemorative flight between Glasgow and London February 1983 “Shuttle 6F” – Trident 1C G-ARPP flew its last flight before being delivered to the Airport Fire Service as a training aircraft 7 June 1983 A NASA Boeing 747 with Space Shuttle Enterprise on top made a low flyover Glasgow 30 August 1983 British Airways introduced the London Super Shuttle services and to celebrate brought 3 Concorde to Glasgow May 1984 The first regular B747 commenced for Aviaco flying to Tenerife November 1985 First, ever easyJet flight touches down in Glasgow from Luton 27 March 1985 Glasgow had its first visit of a Boeing 767 – Britannia Airways 29 December 1985 The last Trident aircraft flight took place at Glasgow Airport 16 March 1988 Air 2000 launched its Glasgow operation using the Boeing 757 March 1989 The biggest ever development since the airport was built commenced with a 3-year £55m expansion of the terminal (expanding by 70% of its original size) 6 March 1990 The change of Prestwick’s transatlantic gateway status provided the opportunity for both British and foreign airlines to fly scheduled services from Glasgow October 1990 BAA plc revealed plans for a further £60m development of the airport providing a new international pier, baggage hall and immigration area 15 June 1992 HRH, The Princess Royal officially opened the extension to the main terminal 11 June 1997 Glasgow had its first Boeing 777 visit –a medical diversion – United Airlines 16 July 1998 Continental Airlines commenced its Glasgow to New York service 1 January 2000 First commercial flight of the 21st century from Glasgow was the Loganair Air Ambulance June 2004 Terminal 2 opens to allow increased check-in capacity, now with a total of 38 gates July 2006 BAA plc was taken over by a consortium led by Ferrovial for £10.1bn, to latterly be known as Heathrow Airport Holdings October 2006 A £32m terminal development plan was approved to consolidate the security search facilities and increase the airside area of the terminal creating a central departure lounge 1 July 2007 Glasgow Airport reopened in just under 24hrs after it was targeted in a terrorist attack



October 2008

£31m terminal extension launched 4 January 2010 Glasgow Airport’s community fund, The FlightPath Fund, was launched April 2010 Icelandair moves its entire hub operation from Iceland to Glasgow during the eruption of the Eyjafjallajökull volcano 10 July 2013 Glasgow Airport launches a new brand identity to give a ‘Sense of Place’ 16 July 2014 Sir Chris Hoy MBE officially opens the new International Arrivals area 23 July – 3 August 2014 Over 4000 athletes and officials from 71 commonwealth nations travel through the airport as part of the XX Commonwealth Games October 2014 Ryanair commences services from Glasgow Airport 18 December 2014 Glasgow Airport is sold as part of a group including Aberdeen and Southampton from Heathrow May 2015 WestJet Airlines of Canada chooses Glasgow as its first UK airport and its second in Europe after Dublin. Daily flights operate May to October between Glasgow and Halifax/Toronto September 2015 Air Transat announces Scotland’s first ever direct link to Montreal. First flight departs 30 May 2016 September 2015 Air Canada announces its return to Glasgow Airport in June 2016 with three flights a week to Toronto November 2015 £1m mark reached for The FlightPath Fund December 2015 Air France returns to Glasgow with a daily service to Paris Charles de Gaulle from March 2016 December 2015 Romanian airline Blue Air commences twice-weekly service to Bucharest, Romania December 2015 Glasgow Airport records its largest ever annual passenger increase with over 1 million additional passengers added in 12 months. Total passengers in 2015 were 8.7million, the busiest year since the peak in passengers of 2007 – 8.8million passengers January 2016 South Korean Tour Operator Hanjin Travel and Korean Air will launch Scotland’s first ever direct link to Seoul in August 2016 when it commences a short series of charter flights to bring South Korean tourists to Scotland 27 March 2016 Air France launches services from Glasgow Airport 28 April 2016 The first-ever aircraft on land at Glasgow Airport, the Cherokee 6 returns to Glasgow to mark 50th anniversary with a special flight 2 May 2016 Official 50 year anniversary of first commercial flight landing at Glasgow Airport 7 June 2016 Delta Airlines announces a new service from Glasgow to New York’s JFK airport starting May 2017 8 June 2016 The oldest trophy in the world of golf, the Claret Jug, touched down at Glasgow Airport ahead of the 145th Open at Royal Troon in July 8 June 2016 The oldest trophy in the world of golf, the Claret Jug, touched down at Glasgow Airport ahead of the 145th Open at Royal Troon in July 8 July 2016 HRH, The Princess Royal visits Glasgow Airport to commemorate 50th anniversary September 2016 More routes from Ryanair to Lisbon, Palanga, Lithuania, Valencia, Zadar, and Croatia. 2016 Over 9million passengers in 2016. Our busiest year ever. June 2017 Virgin Atlantic operates its largest ever programme to Orlando and celebrates 10 years on the route September & October 2017 Madrid, Frankfurt, and Krakow take flight with Ryanair. October 2017 Lufthansa announces year-round service to Munich. 2017 Will top 2016 and be our busiest year ever. Thomas Cook launched their winter service to Hurghada.



Delta Air Lines launched their summer daily service to JFK. Air Transat celebrated their 25th anniversary flying from Glasgow Airport.



2018 Lufthansa launches daily year-round service to Frankfurt. Thomas Cook launch summer service to Enfidha. United Airlines will celebrate their 20th anniversary flying from Glasgow Airport. 2019 Air Transport Movements per year: 92,000 Passengers Per Year: 8.8 million Air Cargo Per Year: 12,822 tonnes Airlines: 20 Destinations: 100 + The Emirates A380 made a historic return to Glasgow Airport, flying double daily to Dubai from April 2019.

7 Planning and development

Our vision for Glasgow Airport is to be Scotland’s preferred business and leisure airport by developing a strong and lasting route network and delivering an unrivalled customer experience. Our master plan, which was updated in 2011, sets out a clear strategy for future airport development aligned to this vision. Glasgow Airport is an asset of strategic national importance, providing employment for more than 7,300 people across Scotland and generating nearly £200 million annually for the economy, more than any other airport in Scotland. As the airport grows, so too will the substantial contribution it makes to Scotland’s economic success.Not only does the master plan outline how the airport can grow to accommodate increased passenger demand up to 2040, it considers the benefits of a successful and growing airport that underpins both the local and wider Scottish economy. Masterplan (1,809KB PDF) Indicative proposal maps (2MB PDF) Noise contour maps (1.9MB PDF) Airport Surface Access Strategy Glasgow Airport’s Surface Access Strategy can be viewed here. (3MB PDF) Glasgow Airport Strategic Transport Appraisal Part 2 Executive Summary Glasgow Airport jointly commissioned a review of strategic transport with Glasgow City Council, Renfrewshire Council and Transport Scotland. The Glasgow Airport strategic transport apprisal part 2 executive summary document can be viewed below after it was completed in March 2014. The Glasgow Airport strategic transport appraisal part 2. (103KB PDF) Visit our Media Centre You can also visit our Media Centre where you will find press releases relating to any relevant developments Media Centre

8 Safeguarding

Aerodrome Safeguarding is the process used to ensure that the operation and development of Glasgow Airport is not inhibited by new developments in its vicinity. In particular, the process contributes to the safe operation of aircraft during the approach and landing procedure, while taking-off, while flying in the airport’s vicinity, or while manoeuvring on the ground. The process by which developments in the vicinity of the aerodrome are referred for consultation is set out in the Town and Country Planning (Scotland) Act 1997 (as amended) and Circular 2/2003: Town and Country Planning (Safeguarding Aerodromes, Technical Sites and Military Explosives Storage Areas) (Scotland) Direction 2003. Developments which can impact on the operation and development of the airport include: Tall structures

Developments that may provide habitat or feeding ground for birds

Lighting schemes

Telecoms

Cranes

Wind turbines The Airport Operators Association (AOA) has produced several advice notes providing useful information and guidance on safeguarding issues. These issues can be viewed here.

We would advise developers to consider safeguarding issues prior to submitting planning applications and are happy to provide pre-planning advice. If you have any safeguarding inquiries please contact our Safeguarding Manager on 07808115881. Please send any pre-planning requests to GLASafeguarding@glasgowairport.com

9 AGS Tax strategy