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we're out of work. We're out of food, almost. You know what I mean? Out of all kind of Dean's. But yet you have this multi $1,000,000,000 company tell you we're still going to take your money regardless of the fact. Spencer Gardner is not happy speaking for himself and others after he says an annual pass charge from Seaworld of more than $200 appeared on his account. So with the parts closed, he asks, Why is Sea World doing it? He's not the only customer who's been charged after his fiancee reached out on social media. Spencer's answer from the part came from a customer service message. Continue to come through. There's no stopping this thing at the end of the 12 months, they will give us an extra month for however many are you considering, You know, if a resolution doesn't come to pass, may be dropping Seaworld. Yes, definitely. That would definitely be happening, because I'm and I got involved with the world because of Sesame Street and my daughter and all but for Seaworld to kind of turn your back on Floridians right now, in this tough time, it's almost like a slap in the face. And honestly, I don't want to be involved with anything like that if they can fix it for us. Reporting in Orlando Paul Rivera, Western News

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WESH 2 News has gotten complaints from several SeaWorld annual passholders. They say the park is still charging them a monthly fee, despite being closed.We spoke with Cocoa resident Spencer Gardner who said that money needs to stay with the families."We're out of work. We're out of food — almost. You have this multi-billion dollar company telling you, 'We're still going to take your money, regardless of the fact,'” Gardner said.Gardner is not happy. He is speaking for himself and others who are being charged after he saw an annual pass charge from SeaWorld, of more than $200 on his account."Disney's not doing it, Universal is not doing it," he said.So with the parks closed, he asks why is SeaWorld doing it? After his fiancé reached out on social media, Gardner’s answer from the park came from a customer service message."The charges are going to continue to come through. There's no stop in sight. They're saying at the end of the 12 months, they will give us an extra month for however many months we pay,” Gardner said.If a resolution is not found, Gardner is considering dropping SeaWorld altogether.The SeaWorld message states in part: “Active annual passes, season passes, and membership products to SeaWorld and Busch Gardens parks will continue monthly payments at this time, but will automatically be extended by a complimentary period at least as long as the temporary closure. No further action is required on your part, your complimentary extension will begin as you end your 12-month commitment period.”“That would definitely be happening. I'm a family man. I got involved with SeaWorld because of Sesame Street, my daughter and all these things. For SeaWorld to kind of turn their back on Floridians right now in this tough time, it's almost like a slap in the face, and, honestly, I don't want to be involved with anything like that if they can't fix it for us," he said.SeaWorld responded: “While our parks remain temporarily closed, we are committed to providing guests with the flexibility they need right now. SeaWorld is extending the expiration date of active passes for a period at least as long as the temporary closure and we continue to provide a process for customers to defer their monthly EZpay payments. We have a long standing policy of permitting guests with financial hardships to temporarily suspend their passes and related payments. Guests with further questions are encouraged to contact us directly.”