First luthier I went to and the quality of workmanship is top notch. The play-ability as a whole has increased, and doesn't compare to any work done at a standard music shop (I found them to be of low quality). Jeff is an amazing guy, very humble and knows what he's doing. He customizes his own guitars, that says a lot! I will continue to return my business, and maybe one day have one of my own axes built from scratch. I highly recommend him.