IBM spoke of shrinking its intelligent supercomputer Watson down to smartphone size last summer, and now it appears that the company is getting close to achieving that goal. Watson, which gained notoriety by famously trouncing two champions on Jeopardy, will not initially come to smartphones as a stand-alone app like Siri or Google Now, though it could eventually give both services a run for their money. Instead, IBM will partner with a number of companies including ANZ Bank, Nielsen, Celcom, IHS, and Royal Bank of Canada, Forbes reports to have Watson power customer service systems for these companies. Watson will initially be accessible though Web chats, email, smartphone apps and SMS, and voice recognition functionality is expected to come in future versions of the offering. Apps that include this new “Ask Watson” feature are expected to begin rolling out in the next few months.

Zach Epstein has worked in and around ICT for more than 15 years, first in marketing and business development with two private telcos, then as a writer and editor covering business news, consumer electronics and telecommunications. Zach’s work has been quoted by countless top news publications in the US and around the world. He was also recently named one of the world's top-10 “power mobile influencers” by Forbes, as well as one of Inc. Magazine's top-30 Internet of Things experts.