If you need to use text to 9-1-1

attempt to send videos or photos with your texts. Limit your messaging to text only.

Be as specific as possible when providing your location. Provide as much of the following information as possible:

Exact address to include unit/apartment number and city

Business name

The names of both streets at the nearest intersection

Landmarks

Once the texting session is initiated, DO NOT EXIT THE CONVERSATION until the 9-1-1 operator has told you to do so.

As with all text messages, 9-1-1 text messages can take longer to receive, may be delivered out of order, or may not be received at all.

Photos and videos cannot be sent to 9-1-1 at this time.

Text-to-9-1-1 cannot include more than one person. Do not copy your emergency text to anyone other than 9-1-1. Wait until you are safe to notify others of your situation.

At this time translation services for text-to-9-1-1 are not available; please text in English only.

Do not text and drive!