We've been working with SellerBench for about one year now and we are very happy with the service. We see 3-4M in annual sales on Amazon and we appreciate that SellerBench has helped us to recover tens of thousands of dollars that were "lost" in the Amazon system. We originally came across SellerBench at the ASD convention in Las Vegas, so meeting them in-person really motivated me to work together, as we were able to establish a sense of trust with the team.



There are a lot of services out there but there are very few that actually care about their customers. What I mean to say is that SellerBench takes Seller Performance issues seriously so that we do not overburden Amazon Seller Support with an excessive amount of open cases, which can be a problem if too many cases are open at a single time. For our account, SellerBench opens up a maximum of five cases per day and they are able to recover our funds successfully. We appreciate that they are not taking any risks with our account by opening up too many cases or making questionable requests that would raise red flags--it happens with some services--and we get the sense that they are a longterm partner that is not only with us for the beginning, in which there is a lot of money on the table from the previous 18 months (this is as far back as we can go into Amazon records), but on a weekly basis, we are seeing reimbursements that slipped through the cracks at Amazon. SellerBench is a trusted partner and we wholeheartedly endorse their service, based on our experience over the past year.