Make all calls to the Department for Work and Pensions free.

Because charging struggling families up to 55p a minute to claim vital benefit payments by phone is extortionate. Universal Credit, families will be forced to call an 0345 number, incurring charges of up to 55p a minute to claim their benefits.

It’s difficult enough as it is living on disability benefits without being charged 55p/ minute to call the DWP.

More often than not it’s their mistake you’re rectifying when you call, I don’t see why anyone should be charged such an extortionate fee for simply making a phone call.