4.0

Michelo A Chibawe

Multichoice Zambia Ltd DStv Zambia D18, Bishops Rd, Tukunka, P.O.Box 320011 +260 21 126 1616 https://www.zambiayp.com/img/zm/z/_1547802484-57-multichoice-zambia-ltd.jpg

1

Customer Care & Others

Your customer service is pathetic to say the least.

It takes years to get a phone call answered, your self service facilities are non functional - the SMS facility does not work yet customers keep losing their monies...

You have so many Repeats except some news channels such that one can actually memorise all programmes on your menu...

I could actually write a book on what problems customers are facing but I request that you first deal with these few problems I have indicated above...



Kind regards,



Mich