So, I bought this open box! Beautiful condition! Next day the price drop less then open box. That sucks! But, the TV works well! Picture is good! My PS4 Pro has some issues with it (need firmware update to handle the 4K) The guy was kind and nice. I did wish I knew more about the specs of TV's I may have gone higher in price, and quality. But for the price tag of 499.99. You can not go wrong. I've had this for a month now.. going well so far. Thanks.