Why hiring someone from the Philippines and not locally? The Philippines is one of the top outsourcing destinations in the world. Manila, Philippines has been ranked number four in the 2017 Tholons Top 100 Outsourcing Destinations. From BPO companies to working from home, many Filipino professionals have experience working for an offshore client. Chances are, your VA has worked with overseas clients before and provided similar services that you’re looking for. In addition, Filipinos are known to be as hardworking, loyal, and always have a positive disposition in life. You can never go wrong in getting the most cost effective solution for your business the way Filipino can provide.

How quickly can I get my new virtual assistant? Once the paperwork is completed, we aim to have a fully trained virtual assistant in your business within one to two weeks. This mainly depends on the complexity of your needs and requirements.

Can I hire more than one virtual assistant? Of course, you can hire more than 1 VA for your business depending on the skill-set that you require and for what areas of business they will be specifically assigned. Some of our clients hire 2-4 virtual assistants for different areas of their business.

Will I be able to choose the virtual assistant I would like to hire? Once you are done with the phone consultation with one of our Client Support team and has the task requirements & work instructions list ready, HR team will now start sourcing the VA that perfectly matches your skill requirements. The resume of these endorsed VA’s will then be forwarded to your email for advance review prior to your scheduled interview with the endorsed candidates. You get a chance to review their professional experience, work accomplishments and personal assessment result before conducting a phone interview facilitated by your designated Client Support Officer.

After interviewing and choosing the Virtual Assistant that I want to work with, what's next? Once you have made up your mind and finally decided who your hired VA will be, we then send you an invoice for your chosen plan via email that you can pay with your Paypal account or credit card. A payment confirmation receipt will be sent via email and then we will start working on creating the work credentials for your hired VA such as Skype calling plan, email account and time tracking software that will be sent on your email too. We will then call you for a quick HR Orientation before the initial handoff to ensure a smooth working relationship with your hired VA.

What if my virtual assistant isn’t the right fit? Although this doesn’t happen very often, occasionally an assistant is not a good fit for our client. When this happens, no problem, just reach out to your project manager to discuss the situation. After learning more of your business requirements, our HR Team will then start finding your perfect pair with ease at the quickest time possible, FREE of Charge!