Please read each listing for shipping details - our most fragile items are shipped via USPS Priority Mail which includes insurance. Items shipped via USPS 1st class do not include insurance and we are not liable for loss or damage.



Please ensure that your DELIVERY address is correct when placing your order. Requesting an address change afterwards will cause your order to be cancelled so you can correct your details.



Our larger cutting boards, stones and heavier items are shipped via USPS Flat Rate boxes as this is the most economical method. Many other items have the option of 1st Class or Priority delivery for you to select upon checkout. If you're in a hurry but forgot to upgrade your shipping, we have shipping upgrades available as a separate purchase in our store.



** FREE SHIPPING IS TO A SINGLE U.S. ADDRESS ONLY **

We will not split orders into separate packages to separate addresses. The free shipping offer is to a single US address only. Standard shipping only; upgrades to next class of shipping (ie. USPS 1st Class upgrade to USPS Priority) are available for purchase only and are not included in the Ship Free offer.



For all items which ship via USPS we will send you a tracking number with your shipping notification. Once the package in the hands of the USPS it is out of our control and we are not responsible for delivery times. Please check your tracking number with the online USPS system for status of items. (please check the USPS website for the most accurate tracking information - sometimes the Etsy tracking tool does not have full details listed.) We reserve the right to offer replacements.



If there is an issue with delivery, contact the USPS. We cannot do anything about a package not being delivered, only the Post Office can!



We use the Etsy shipping tool, which means the postage label is printed with your name and address as you have it listed with Etsy. We are not responsible for errors in your profile details with Etsy. Please be sure that the ship-to address is correct when you place your order or we will cancel your order so you can correct your Etsy account.



We are happy to ship most items internationally. If your country is not listed as an option for shipping, please email us and we will let you know if it is available for shipping to your location.