System ● Fixed the probabilistic calling issue ● Fixed the screen going off issue at incoming phone calls

Update the software version on your realme phone

Notice:

Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.

Please keep the battery level over 30%.

Please do not turn off your phone during the update process.

How to update?

1.Simple mode

Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.

2.Recovery Mode

Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.

Choose the language you want

Install from storage device,and find the firmware From phone storage or From SD card

Click on the firmware and confirm to update

Please do not perform other operations until your phone is updated successfully.

If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.

* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.