A ban is when we remove your access to a game, part of a game, or your EA Account for an extended period of time. We often issue a ban on your EA Account due to repeated or extreme violations of our Terms of Service or Rules of Conduct. Account bans are typically permanent.

Why do people get banned or suspended?

We’ll take action on accounts when we see any content that’s inappropriate or when there’s evidence of cheating. We’ll also take action against any account that is posting vulgar, threatening, or harassing content in any EA game or on any EA website.

What we call cheating includes but isn’t limited to:

using third-party software, such as aimbots, wallhacks, and other similar cheats in order to gain an unfair advantage over other players.

performing in-game exploits or abusing glitches or bugs.

stat padding (abusing game features in an unintended manner to artificially stack on scores).

win-trading or otherwise manipulating in-game ranking systems with the collaboration of others.

using software or cheat tools that disconnect other players from the EA servers.

We want everyone to have a fun, fair, and safe gaming experience. This means that we look at how people behave inside our games, and on forums and community sites that we host.