Uber passengers have woken up with more than just a hangover with some claiming to have clocked up surcharges of almost nine times the normal fare, while another paid $368 for her ride home.

Customers of the ride-sharing app in Australian capitals are complaining of exorbitant surcharges on New Years’ Eve, taking to social media to claim they have been unfairly charged.

Laura Daniel, 27, paid a $368 fare after heading home to Manly from Pyrmont at 1.40am on Friday, with a surcharge of 6.8 times the normal fare.

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Laura Daniel, 27, received a fare receipt of $368 after heading home to Manly from Pyrmont at 1.40am on Friday with a surcharge of 6.8 times the normal fare (pictured)

Customers of the ride-sharing app in Australian capitals are complaining of exorbitant surcharges on New Years’ Eve, taking to social media to claim they’ve been unfairly charged (stock)

Ms Daniel, originally from Newcastle in north-east Britain, admitted she could not remember if the app had notified her of the surcharge prior to the trip as it is intended to.

However, she told Daily Mail Australia her fare was ‘thrown out of the ballpark’ and the company ought to be ‘more realistic in the pricing’ despite the increase in demand.

‘It’s a bit outrageous to go that far, to that amount of money,’ she said.

The trip would have normally cost $52.90 for the one-hour journey, but was walloped with an almost seven per cent surcharge.

Another Sydney customer complained to Uber’s Facebook page that she had been charged $720 for a 40-minute journey.

Surcharges hit 8.9x the normal fare at 2.03am

Another dissatisfied customer claimed she had been charged $200, despite the website estimating a $60 fare, for her ride from Balmain to Strathfield in Sydney's inner-west

‘Omg never using Uber again. The first time we tried it charged $720 to travel 40-minutes,’ she claimed.

When Uber responded explaining the increase in rate and that customers are informed of surcharges as they order, the Sydney woman was not impressed.

‘Uber!! Seriously someone needs to look into this matter asap,’ she wrote. ‘I didn’t even get a limo for that price!! Never using Uber again.’

She later wrote that she had received a $180 voucher for Uber in compensation.

Another dissatisfied customer claimed she had been charged $200, despite the website estimating a $60 fare, for her ride from Balmain to Strathfield in Sydney's inner-west.

Writing on Twitter, she threatened to complain to the ombudsman unless the ‘not fair’ charge was resolved.

Uber responded to the tweet: ‘That does not sound right.’

Another Sydney customer said their service wasn't 'cutting the mustard', after he paid $233 to travel from North Sydney to Bondi - but ending up in Ultimo

On Thursday morning, Uber Australia sent out an email to customers with ‘tips’ to avoid paying higher prices. ‘Surge Prices shouldn’t be a surprise. At times of high demand, prices increase to encourage more drivers to become available,' the ride-sharing app wrote

Another Sydney customer said their service wasn't 'cutting the mustard', after he claimed to have paid $233 to travel from North Sydney to Bondi - but ended up in Ultimo.

Another complained to the Uber Facebook page, claiming to have been charged $106 for just a 12-minute ride.

‘After I tried to book at 2.3 surge it wouldn’t let me and ended up reverting to a 5.6x surge,’ the Brisbane man wrote. ‘What a way to bring in the new year. Thanks Uber! My resolution will be to avoid this service in 2016.’

A fellow Brisbane man responded claiming to have ‘had exactly the same problem’.

‘The surge said 1.7 and ended up paying 4.4. The whole time I thought I was paying 1.7 surge,’ he said. ‘I will deactivate my account. What a rip off!’

A Melbourne woman posted a screen-shot of her fare estimation to the Facebook page, which guessed her 20-minute ride between Mornington to Frankston in outer-southeast Melbourne would cost between $201 and $263

Another customer complained of their charge, which was five times the normal fare, reaching $299.75 for a 40-minute ride

However, Uber have said that the surge remains constant once agreed on.

Another customer from Queensland said her brother had used the service and could have flown to Sydney for the same price.

‘It cost him $130 for a 20 min drive! Very unimpressed! He was not advised of a surcharge. He could have flown home to Sydney for that price!’

‘That does not sound right,’ Uber responded. ‘A screen should always appear before you request that lets you know the current surge rate. Please have him send us a note.’

A Melbourne woman posted a screen-shot of her fare estimation to the Facebook page, which estimated her 20-minute ride between Mornington to Frankston in outer-southeast Melbourne would cost between $201 and $263.

‘What a [sic] absolute joke, 14 km ride!!!!!’ the woman wrote.

A Sydney passenger claimed to have paid $90 for a 10-minute drive.

‘My bank account is devoed [devastated] at the start of 2016!’

At 1.21am on Friday, the minimum fare for an Uber Black, the more expensive option, was $137.50 in Sydney's Circular Quay.

At 1.21am on Friday, the minimum fare for an Uber Black, the more expensive Uber, was $137.50 in Sydney towards Circular Quay. Surcharges hit at least 8.9x the normal fare at 2.03am

Surcharges hit 8.9x the normal fare at 2.03am, according to a customer.

‘They’re working on the policy that you know it’s going to be a nightmare to get a taxi and I just think they’re trying to exploit that – which I think is a bit outrageous,' Ms Daniels, who received the $368.83 fare, said.

She would have been ‘more than prepared to pay double', she said. 'But I did not think it was going to be that high'.

The 27-year-old has complained to Uber, but said she is yet to receive a response. However, she said she believed a partial refund would be a fair resolution.

She’d been heading home after spending New Years’ Eve on a boat in Sydney Harbour with her parents visiting from the U.K.

However, there were some customers who weren’t at all displeased.

‘We were stoked that there was zero surge at approx 2am from Melb CBD to Kew East! Only a $20 ride! Well done ! Can always rely on UBER!’

On Thursday morning, Uber Australia sent out an email to customers with ‘tips’ to avoid paying higher prices.

‘You’ll see a notification screen in your app whenever there is surge pricing. You’ll have to accept those higher rates before you can request a ride. Remember you can always run a Fare Estimate in the app before you request,’ the ride-sharing company wrote.

‘Surge Prices shouldn’t be a surprise. At times of high demand, prices increase to encourage more drivers to become available. As soon as there are enough drivers to meet the demand for rides, prices go back to normal.’

Supply and demand is monitored by Uber in real time, with prices automatically surging when there is an increase in wait times.