Many buyers in a rush to get their tickets before they sold out never noticed that the original tickets were sold with a 5.25% web convenience fee for regular tickets and 3.94% on Portal Passes. This means a $229 ticket actually cost $241.02, and a $550 Portal Pass actually cost $571.65. While this kind of a surcharge is to be expected for virtually all online ticket sales, it's still a bit misleading given the announced price of $229 and considering AXS was the sole ticket seller - they might as well have just said the tickets would cost $241 and $571 respectively.



To be clear, this type of convenience fee is quite common, expected, and should not evoke outrage - BlizzCon 2018 tickets were similarly announced for $199, but actually sold for $214. It is only relevant due to the additional calculations below.

While resellers can name their own price, an extra 22.5% reselling fee is tacked on for the buyer. This means reselling a ticket for the original price of $229 actually costs the buyer $279.38.

The seller is also charged a 7.5% selling fee taken from their listed price. This means that listing a ticket for resale at the original price of $229 only nets them $211.825, or $29.20 short of what they originally paid (with the web fee).

So in order to simply break even on the originally listed price of $229 ($241.02 paid), a reseller would need to list their ticket for $260.56 (to cover the 7.5% seller fee), which would actually cost the buyer $319.19 (with the 22.5% reselling fee), equating to a combined 39.38% markup on the originally listed ticket price.