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TORONTO — Executives at Toronto-Dominion Bank will on Thursday face shareholders for the first time since media reports suggested branch staff were pressured to meet sales targets, causing its shares to tumble.

Chief executive Bharat Masrani is expected to be grilled by investors about how Canada’s second-biggest lender is responding to the reports and whether the bank plans to scrap or re-shape sales incentives for branch staff, industry sources said.

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TD’s shares are currently trading around 6 per cent below where they were prior to a March 10 report by CBC News that cited branch staff as saying they moved customers to higher fee accounts and raised their overdraft and credit card limits without their knowledge.

CBC News later reported that staff at Canada’s other big banks had admitted to similar behaviour.

TD and the other banks have defended their practices. But Canada’s financial watchdog has said it will start a review of their business practices in April.