Iraq has suspended the licence of the Reuters news agency after it published a story saying the number of confirmed Covid-19 cases in the country was higher than officially reported.

Iraq’s media regulator said it was revoking Reuters’ licence for three months and fining it 25m dinars ($21,000) for what it said was the agency’s violation of the rules of media broadcasting.

In a letter to Reuters, the Communications and Media Commission (CMC) said it had taken the action “because this matter is taking place during current circumstances which have serious repercussions on societal health and safety.”

Reuters said it regretted the Iraqi authorities’ decision and that it stood by the story, which it said was based on multiple, well-placed medical and political sources, and fully represented the position of the Iraqi health ministry.

“We are seeking to resolve the matter and are working to ensure we continue to deliver trusted news about Iraq,” the news agency said in a statement.

Asked about the Reuters suspension in an interview with Christiane Amanpour on CNN, Iraqi president Barham Salih said it was a “regrettable decision” taken by a commission that is independent of the government.

“From my vantage point you would not get me in a situation where I would defend that. I’m working with our legal team in order to revoke that and manage the situation,” Salih said.

He said the Reuters story had caused distress because it implied a deliberate falsification of records by the government, which he said had not been the case.

The Reuters report, published on 2 April, cited three doctors involved in the testing process, a health ministry official and a senior political official as saying Iraq had thousands of confirmed Covid-19 cases, many times more than the 772 it had publicly reported at that time.

The report was updated on 2 April to include a denial from a health ministry spokesman, sent by text message, who dismissed the sources’ assertions about the spread of the disease, describing them as “incorrect information“.

In addition to the three-month suspension, Reuters was ordered to issue a formal apology.

As of 13 April, Iraq had recorded 1,378 cases of Covid-19, including 78 deaths, according to the health ministry.