FACEIT Behavioural Index Full Release, Friends Importer for Steam, Google Chrome Notifications & much more!

Release Notes 2 December 2016

Hi Everyone! A new weekend is starting and a new update is coming!

Before going into what’s new with this update I want to thank the thousands of you that applied to test the FACEIT client during the private beta. We received several thousands applications and started giving access to a few hundreds of you based on the application time, stats and history on the platform.

Now let’s go into the new stuff!

FACEIT Behavioural Index full release and there is a new Sheriff in town!

Two weeks ago we released the Faceit Behaviour Index announcing that it would be a partial release:

“During the coming weeks we will observe the movement of this index and how it affects behavior. During this period we will optimise as required and then enable the automatic actions based on the index releasing a precise explanation about the first benefits and restrictions that certain score levels can result in”.

Since then we have been gathering information regarding the reporting activity made by the players observing a n increase of over 40% in post game reporting. Based on the analysis of the last few weeks we optimized the algorithm and the index base to what is now the final release of the index.

Until today players have been seeing their own indexes growing and decreasing really fast without getting a clear understanding of what each index value would mean. Today we are fully releasing the service showing to each player their real FBI value and enabling the actions triggered by certain index thresholds.

Historical Index and Last Three Matches Indicator

As soon as you conclude your first match after this release you will see on your profile your historical index. This index indicates your overall historical behavior on the platform.

The new widget with the historical index and the indicator of the last three matches

The evolution of the index is determined by an advanced algorithm which continuously receives information from several data sources like post match reports in first place.

Based on the nature of this information the index will adjust in the following way:

The index has Base 1,000

Positive reports will cause this index to go up

Negative reports will cause the index to go down

Matches concluded without getting any reports push the index toward 1000

A table below will help to understand the scale the index is set to.

<750 Really bad

750–850 Bad

850–950 Poor

950 -1050 Fair

1050–1150 Good

1150–1250 Excellent

>1250 Super star

One potential issue of a system that delivers actions relying entirely on a historical index only, would be the lack of reaction in the short term whenever players show a temporary behavior of a certain type, therefore as we have announced in our previous post:

“Players will be able to access certain extra features, or receive certain account restrictions based on your historical index as well as the change in the index over the last few days/matches.”

The system takes into account the average behavior of players recorded in the past three matches to deliver warnings or cooldown.

On your profile you can see an indication regarding how the platform and its community evaluated your behavior in the past three matches below the historical index.

Last 3 matches indicator

Beside punishment we want to reward good behaviours as well of course. To begin, starting next week all players having a FBI higher than 1150 will receive the right join any premium queue to bring some more liquidity and good spirit there.

In the future we aim to add more rewards based on user feedback and the overall impact on user behaviour.

Friends Importer

We all know that playing is more fun if you play with your friends! At the same time we are gamers and gamers are not necessarily the most social creatures in the world… we like nicknames… and we like anonimity… Some of us finally got some friends to play with, but it’s so difficult to find them in a gaming world where their nickname changes platform by platform.

For this reason today we introduced a new tool to make it easier to find friends on FACEIT, the friend importer. By clicking on “Find Friends” or on the “Invite Friends” section you are prompted to a dialog like the one below which synchronizes your steam friends that already have an account on FACEIT.

Here you can decide to invite all of them or just some of them to be your friends on FACEIT as well. For those of you that want to synchronize their friend list again you may need to press the “Refresh List” button shown in the picture in order to refresh your friend list. Please note that you will need a public profile on steam in order for this to work.

While the first version of this tool is limited to steam, we are already working to to expand this to other networks and platforms.

Google Chrome Notifications

Last week we released our notification system to allow players to be notified of friendship requests, team invites and other relevant events that happened in their FACEIT world. As mentioned in that post, we have been working on increasing the value of this system for players. This week we are realising Google Chrome Notifications as an additional channel on top of emails. By accepting to receive notifications users will be able to receive these messages even when FACEIT is not open on their browser.

These notifications are still limited to friend requests and team invites and can be turned off in your Notifications settings at any time. In the coming weeks we will keep working on improving the system to allow form more types of notifications as well as to limit the notifications you receive to only notify you for the most relevant actions.

Small features/Misc/Bugs

Organizer admins and broadcasters can now see the GOTV link and server IP for matches in their tournaments

Added organizer names to search results

Organizers can now whitelist whole regions instread of going country by country

GL & HF, see you on FACEIT!