Overview

Please be advised that the following Billy Joel concerts scheduled to take place at Madison Square Garden have been rescheduled:

Original Show Date Initial Rescheduled Date New Rescheduled Date Thurs., March 19, 2020 Sat., September 26, 2020 Fri., November 5, 2021 Fri., April 10, 2020 Sun., October 11, 2020 Mon., December 20, 2021 Sat., May 2, 2020 Fri., November 13, 2020 Fri., January 14, 2022 Sat., June 6, 2020 Sun., December 20, 2020 Sat., February 12, 2022 Thurs., July 23, 2020 Wed., January 13, 2021 Thurs., March 24, 2022 Mon., August 3, 2020 Wed., February 3, 2021 Fri., April 8, 2022

Tickets for an Initial Rescheduled Date will be valid for the respective New Rescheduled Date and will not need to be exchanged.

If you cannot commit to attending the show on your New Rescheduled Date, we understand, and you can follow the instructions below on how to request a refund.

Refunds for tickets purchased through Ticketmaster or the Madison Square Garden Box Office may be requested during the 30-day period between September 4, 2020 and October 3, 2020 (the “Refund Request Period”). Please ensure you submit your information promptly. If you do not request a refund during the Refund Request Period, your tickets will automatically be transferred to the New Rescheduled Date.

If you purchased your tickets through Ticketmaster, visit your Ticketmaster Account page to request your refund. If you purchased your tickets through the Madison Square Garden Box Office, please call our Guest Relations department at 212-465-6225.

If you purchased your ticket from a third-party (i.e., any other source than Ticketmaster or the Madison Square Garden Box Office), you must request a refund from such third-party directly.

We at Madison Square Garden miss you and look forward to having you back.

And when it comes time to reopen our doors, we want you to know that we are working with government and public health officials to ensure we continue to set the industry standard for safe and enjoyable experiences, as well as unforgettable moments.