Paul Peralta, the general manager of the Portland Doubletree where Jermaine Massey, 34, was racially harassed, apologized today.

In a statement released on Friday, Peralta said, "we sincerely apologize to Mr. Massey for his treatment this past weekend, and deeply regret the experience he endured," and added, "It was unacceptable and contrary to our values, beliefs and how we seek to treat all people who visit our hotel."

You can read more about what happened to Jermaine Massey at the Portland Doubletree in this previous Boing Boing post.

Peralta wrote that the hotel will ask a third party to "conduct a full investigation into the incident — reviewing our internal processes, protocols and trainings to ensure we are creating and maintaining a safe space for everyone."

Doubletree is part of Hilton Worldwide, and the Portland Doubletree is independently owned and operated, Hilton told the New York Times. A spokeswoman said Hilton had "zero tolerance" for racism, and is working with the Portland hotel management.

From the New York Times: