Uber has made amends after a dustup with an Ottawa customer who said he was dinged with an unfair $50 cleaning fee.

Ottawa’s Chet Schofield wasn’t happy with the ride-sharing company after he received the charge on top of his $11 ride for leaving some dust behind on his seat.

One day after Schofield told the Sun his story, Uber reached out to the 30-year-old, refunded him both the charge and the fare, and apologized for the way he was treated.

“I again am very sorry for the poor experience and have refunded all charges related to this trip request,” a customer service employee named Christoper wrote in an email.

Uber wasn’t able to provide comment by deadline.

Schofield, who said he remains a fan of Uber, was working on a demolition project downtown Saturday and was picked up later in the day. He said he warned the driver before getting in that he was dusty, but was assured it wasn’t a problem.

The next morning he woke up to a $50 cleaning charge without being notified. He said he was concerned with the lack of oversight from Uber and worried drivers could take advantage of people.

“They could see someone is dirty, let them in and charge them for a cleaning, so I think that’s kind of shady,” he said. “I was a little worried that Uber wouldn’t worry about it.”

The customer service representative Schofield was dealing with wasn’t any help, he said.

In an email thread with Uber customer service representative, Schofield was told “a driver agreeing to let you ride does not absolve you of the responsibility of paying for the mess you created” and that the fee would not be adjusted.

“You granted us the authority to use our discretion to assess cleaning fees as we have done here,” the rep said before telling Schofield that would be the company’s final response on the matter.

“The guy I talked to apologized for all that and said if anything like that happens again don’t hesitate to call,” Schofield said.

Twitter: @mattdaymedia