Hello Graham,

Yesterday we achieved a significant milestone in the process of acquiring one of your

advertised businesses and it got me thinking all the way back to the beginning.

As you know I have been searching for the right business for several years, my search has

taken me Australia wide. Over that time I have gotten to know many business brokers and the way

many conduct themselves, I would equate many of them to that of real estate agents ie) someone

who simply waits for the buyer to come along and say “I like it and I’ll have that.” Yet with you

through our relationship that began at the back end of 2011 that could not be further from the truth.

From a buyer’s point of view one of the first degrees of separation from other brokers was

your Information Memorandum. Initial impressions were, this was a direct reflection on

Performance Business Sales professionalism and the quality of your clients and listings. The

information memorandum was extensive, analytical and covered all aspects of the business. I was

impressed.

Having spent 20 years operating sales or business development divisions across the globe I

completely understand the need for compromise and negotiation in order to close a deal.

Throughout our process it has been give and take on both sides from the vendor and the buyer, it is

a fine line that any broker treads towards the ultimate goal for both parties- settlement and given my

experience I would think that Performance Business Sales would have a considerably higher

settlement rate than others.

That is a credit to you and your team in the way in which you conduct business creating a

win win solution for all parties concerned. Some people seem to think they create win win

solutions, and I am sure that some do, but you truly do. This can be reflected in the excellent current

relationship that I have with the vendor.

From a buyer’s point of view I can honestly say if it was not for you and your team, this

transaction would have fallen over several times. It is because of you and the way you effectively

communicate with both myself and the vendor and help us both to focus on the end goal. No

wonder when I did my reference checks on you you came highly recommended and doing this for

more than 30 years.

It is not often that I do this Graham but I feel compelled to for your excellence. I can think

of only two other occasion when I did and it was because the parties I consider are of the highest

standard and are beyond reproach.

I rate Business Performance Sales 10/10 and as a reflection of our business relationship I

would be happy to act as a reference for you or the team to any prospective parties. Please feel free

to pass on this letter or my direct contact details ofwhich I would be happy to speak personally with

them.

I would without hesitation whether buying or selling my first and last call would be to

Business Performance Sales.