I ordered two of these chairs for my husband's office and I couldn't be happier. They are a more subdued brown in person and I can already tell they will look even better as they age. They are made of a soft well worn leather, but the cushions are a bit firm. I'm disappointed in Overstock because the description lists the filling as foam and feathers. There is definitely no down in the filling. When shopping online I rely on product descriptions so I'm unhappy with the inaccuracies, but with that said I still would have ordered these chairs (just probably paid a bit less). They were packaged well and arrived undamaged. The only assembly was screwing in the four legs. Thankfully all of the hardware was included and the holes matched up perfectly.