Not all was well in the DROID world for a while now. Motorola’s DROID Bionic didn’t get to sail on smooth waters ever since the company announced the handset.

While Motorola launched the phone in January last year, it took nine months for it to dock into shelves. And even then, after being inducted into the hands of dedicated Motorola lovers, the DROID Bionic still lacks the support of the Ice Cream Sandwich.

While Motorola’s update schedule pointed out an ‘Early Q3’ timeline for the phone’s ICS update, the Bionic is still ICS-less. Thanks to the social networking scene, handset owners were able to vent their disappointment on the Google+ page of Punit Soni, Vice President at Motorola.

Punit Soni has been in the VP’s chair for only a few weeks, and he is taking his role seriously and catering to the customers’ comments, trying to patch up the ends that came loose over the years.

In response to the fans’ queries about the DROID Bionic, Soni has let out some interesting info, commenting that the Motorola fans have been fed a “raw deal” and that Motorola “could do way better”.

Soni emphasized that his team is doing all it can to make things better and that its has a plan in action for the Bionic, although he didn’t say what that would be. His reply went like this:

“We have a plan for Bionic. I am currently solidifying things to ensure we can publish it, commit and follow up. I think you guys have gotten a raw deal and we could do way better. But you are one of the top few things I worry about when I look at upgrades.”

It should be heartening for the fans to know that Motorola has a plan up their sleeve. We are nearly through to the fourth quarter and while Motorola’s schedule may come to naught, with Soni’s replies, the ICS update might not be so far off now.

Do you have a Bionic? If there’s an ICS update around the corner, we’ll holler and you will know.