The Infinite Brief

The finding comes after reports that Amazon employs thousands of people around the world to listen to Alexa voice recordings to identify human speech the virtual assistant doesn’t understand.

Amazon says this human element helps Alexa get better at its job.

“For example, this information helps us train our speech recognition and natural language understanding systems, so Alexa can better understand your requests, and ensure the service works well for everyone,” an Amazon spokesperson reportedly said.