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Ted Parsons wonders what you have to do to get a possible crime investigated these days.

When Parsons’ wallet, which he’d errantly left on top of of a pay-parking machine at city hall, disappeared, the retired banker assumed that having a copy of the CCTV footage showing the person who took it would be enough to get the wheels of justice, or at least enforcement, rolling.

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“Everything was in my wallet,” he says. “My ID, my health card, my credit cards, birth certificate, pictures of my family…”

But what he found, he says, was an indifference that has left him wondering if this is the new norm in Ottawa.

The incident occurred on the morning of Wednesday, March 20. Parsons had paid for parking and reached his Bayshore-area home before realizing he’d left his wallet on top of the machine. He raced back to city hall to discover the wallet gone, then went to the security office, where he was told that no one had yet turned it in. Its removal, however, had been recorded by a security camera.