Charter Faces Second Lawsuit for Annoying Robocalls Charter (Spectrum) is facing another lawsuit for the company's robocalling and marketing practices. A new class action lawsuit in California accuses the company of violating the Telephone Consumer Protection Act by robocalling people to push the company's Spectrum internet, TV and landline services. The plaintiff says he never sanctioned the telemarketing efforts and is listed on the federal do not call registry.

"Plaintiff is not a customer of defendants’ services and has never provided any personal information, including his cellular telephone number, to defendants for any purpose whatsoever," the complaint states. This latest robocall lawsuit comes on the heels of a similar lawsuit filed in California earlier this year that alleges the same thing: that Charter is robocalling people who have not sanctioned such marketing and are listed on the federal do not call registry. Both customers were former Time Warner Cable customers acquired by the company after Charter spent $79 billion to acquire Time Warner Cable and Bright House Networks last year. This latest lawsuit also comes -- surely not coincidentally -- on the heels of Dish Network paying a record $280 million for robocalling customers without consent. The FCC has consistently stated that unwanted marketing calls are the most common complaints seen at the agency. While Charter robocalls potential customers, last fall it expanded customer access to robocall-blocking tools like The FCC has consistently stated that unwanted marketing calls are the most common complaints seen at the agency. While Charter robocalls potential customers, last fall it expanded customer access to robocall-blocking tools like Nomorobo as part of an industry-wide effort to crack down on (or at least give the appearance of cracking down on) annoying telemarketing.







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Most recommended from 6 comments



mackey

Premium Member

join:2007-08-20 0.9 2.0

5 recommendations mackey Premium Member Established business relationship While the plaintiff may not have had service with Charter Communications or given them his info, he *did* have service with Time Warner Cable and had given them his info. As Charter acquired all of TWC his established business relationship was also acquired by Charter. Sucks, but that's the way it is. If you don't like it then get the FCC to change the rules. Or do like I do and keep a "drop box" phone number (Google Voice is a good one) to give out to companies. No one but friends, family, and work has my cell #.

GlennLouEarl

3 brothers, 1 gone

Premium Member

join:2002-11-17

Richmond, VA 2 recommendations GlennLouEarl Premium Member Don't block 'em... bot them: » www.jollyrogertelco.com/