If you’ve ever been frustrated with hailing and using a taxi cab service in KL, you’re not alone: people from all over the world agree with you.

Kuala Lumpur’s taxi service has been ranked the third worst among the world’s major cities, beaten to the lowest spot only by Beijing and Moscow, in the recent TripAdvisor Second Annual Cities Survey, which got feedback from 54,000 travellers.

Moscow fared the worst on the list overall, being ranked at the bottom of almost every category on the survey. It was voted world’s worst city in terms of its hotels, taxi service, helpfulness of its citizens, and dollar value.

The Rakyat Post reports that some of the issues that knocked off points for Kuala Lumpur’s taxi service were taxi shortages, tampered meters, cabbies refusing to use the meters or “forgetting” to use them, refusing to pick up passengers to certain destinations, and cabbies’ general rudeness.

Yup. Sounds like KL’s taxi service, alright.

On the flipside, Tokyo generally did very well for itself, scoring top points for its taxi service, helpfulness of its locals, local public transportation and the cleanliness of its streets.

Despite its reputation for being rough and gritty, New Yorlk City also shined, ranking first for its nightlife and restaurants.

“Tokyo has received high marks from TripAdvisor travelers, who praise the city for its hospitality, cleanliness and outstanding public transit system.

“New York City was also well decorated in the TripAdvisor Cities Survey, recognised by travelers for its world-class restaurants and nightlife,” said Brooke Ferencsik, director of communications for TripAdvisor.

Our neighbour Singapore also scored well, ranking first for comfort when travelling alone, and getting second place for its taxi service, cleanliness of its streets, ease of geting around, and family-friendliness.

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