At Kaiser Permanente, keeping you, your families, and our communities healthy and safe is our top priority. We continue to closely monitor COVID-19 in all of the counties we serve. While sheltering at home and physical distancing have slowed the spread of COVID-19, the virus is still present and active in our communities. Therefore, it is critical to wear a mask or face covering when in public, wash your hands often, and continue to practice physical distancing. For additional details, click here.

The effect of COVID-19 is often localized and requires each community to closely monitor its infection and hospitalization rates to ensure safe, quality care at all times.

We are also carefully re-opening temporarily closed medical offices and services. Some areas are opening more quickly than others, depending on the local area rates of infection and hospitalizations. We have additional safety measures in place to protect your health, and we’re thoroughly cleaning our facilities throughout the day.

Our safety measures include:

Important COVID-related screening questions and temperature checks at entrances

Mask or face covering required in all facilities for everyone over the age of 2 years — we’ll provide one if you don’t have your own

Limited visitors in our facilities

Reconfiguring facilities, including waiting areas, cafeterias, and pharmacies, to ensure safe environments that promote physical distancing and crowd avoidance

Return to Care Safely Video

If your local medical office is still temporarily closed or is offering limited services, you can still get the care you need. Connect with a care team from the comfort of your home with e-visits (online questionnaire), phone or video visits, and email.1 And emergency departments remain open for those with serious conditions who need immediate medical attention.2 Delaying care can result in longer-term health issues that can be prevented. For details on how to get the care that’s right for you, visit kp.org/getcare, use our mobile app, or call (833) 574-2273 (TTY 711).

For mail-order pharmacy, use the mobile app, visit kp.org/pharmacy, or call (866) 206-2982. For same day prescriptions, you can get your prescription filled at any open Kaiser Permanente pharmacy.

Please click here

Details for each impacted location may be found below.

1 When appropriate and available.

2 If you believe you have an emergency medical condition, call 911 or go to the nearest hospital. For the complete definition of an emergency medical condition, please refer to your Evidence of Coverage or other coverage documents.

Antelope Valley

Palmdale Medical Offices — Open. New hours of operation, Monday – Friday, 8 am to 5 pm. Pharmacy hours remain the same, Monday – Friday, from 8 am to 7 pm.

Downey

Lynwood Medical Offices — Open

Whittier Vision Essentials — Open

Kern County

East Hills Medical Offices — Closed ; For same day prescriptions, the pharmacies at Ming and Stockdale Medical Offices are open. For mail-order, see information above

; For same day prescriptions, the pharmacies at Ming and Stockdale Medical Offices are open. For mail-order, see information above Coffee Medical Offices — Closed ; For same day prescriptions, the pharmacies at Ming and Stockdale Medical Offices are open. For mail-order, see information above

; For same day prescriptions, the pharmacies at Ming and Stockdale Medical Offices are open. For mail-order, see information above Marketplace Vision Essentials — Open; by appointment only

Los Angeles Metro

Pasadena Vision Essentials — Open

East Los Angeles Vision Essentials — Open

Orange County

MedicalOffices open M-F 8:30 am to 5 pm unless otherwise indicated

Pharmacies open 9:00 am to 5 pm unless otherwise indicated

Aliso Viejo Medical Offices — Open ; for all specialties M-F 8:30 am — 5:00 pm. Pharmacy is closed. For same day prescriptions, the pharmacy at the Irvine Medical Center is open. For mail-order, see information above

; for all specialties M-F 8:30 am — 5:00 pm. Pharmacy is closed. For same day prescriptions, the pharmacy at the Irvine Medical Center is open. For mail-order, see information above Anaheim Hills Medical Offices — Open for Dermatology only ; No pharmacy at this location. For same day prescriptions, the pharmacy at the Anaheim Medical Center is open. For mail-order, see information above

; No pharmacy at this location. For same day prescriptions, the pharmacy at the Anaheim Medical Center is open. For mail-order, see information above Brea Medical Offices — Open

Euclid Medical Offices — Open ; This medical office presently serves Primary Care, Pediatric Well-Child visits, Lab, and Radiology.

; This medical office presently serves Primary Care, Pediatric Well-Child visits, Lab, and Radiology. Foothill Ranch Medical Offices — Open for all services; Laboratory and Radiology are closed for lunch M-F from 12:15 pm –1:15 pm. The pharmacy is closed. For same day prescriptions, the Irvine Medical Center and Tustin and Mission Viejo Medical Office pharmacies are open. For mail-order, see information above

for all services; Laboratory and Radiology are closed for lunch M-F from 12:15 pm –1:15 pm. The pharmacy is closed. For same day prescriptions, the Irvine Medical Center and Tustin and Mission Viejo Medical Office pharmacies are open. For mail-order, see information above Garden Grove Medical Offices — Open ; M-F, 8:30 am — 5:00 pm. Urgent Care is open 7 days a week, 9:00 am — 9:00 pm. Pharmacy is open 9:00 am — 9:00 pm, 7 days a week.

; M-F, 8:30 am — 5:00 pm. Harbor/MacArthur Medical Offices – Open; M-F 8:30 am — 5:00 pm. Urgent care is open 7 days a week, 9 am — 9 pm. Pharmacy is open M-F 9:00 am — 9:00 pm, 7 days a week.

M-F 8:30 am — 5:00 pm. Huntington Beach Medical Offices — Open

La Habra Medical Offices — Open

For Behavioral Health appointments and crisis management, call (714) 644-6480

For crisis intervention, referrals, and resources after hours, weekends and holidays, call (800) 900-3277

For Behavioral Health appointments and crisis management, call For crisis intervention, referrals, and resources after hours, weekends and holidays, call La Palma Medical Offices — Open

Lakeview Medical Offices — Open

Mission Viejo Medical Offices — Open ; Urgent care is open 7 days, 9 am — 9 pm. Pharmacy is open M-F 9:00 am — 9:00 pm, 7 days a week

; San Juan Capistrano Medical Offices — Open

Tustin Ranch Medical Offices — Open ; This medical office serves Primary Care, Pediatric Well-Child visits, Lab, and Radiology

; This medical office serves Primary Care, Pediatric Well-Child visits, Lab, and Radiology Yorba Linda Medical Offices — Open

Panorama City

Canyon Country Medical Offices — Open; Lab remains temporarily closed. The labs are open at Santa Clarita Medical Offices and Santa Clarita Medical Offices 2

Lab remains temporarily closed. The labs are open at Santa Clarita Medical Offices and Santa Clarita Medical Offices 2 North Hollywood Medical Offices — Open

Panorama City Vision Essentials — Open

Santa Clarita Executive Plaza Medical Offices — Open

Riverside and Coachella Valley

Palm Springs Medical Offices — Closed; For same-day prescriptions, the Palm Desert Medical Offices pharmacy is open. For mail-order, see information above

San Bernardino County

Behavioral Health Medical Offices – Virtual appointments available for ALL locations ; Limited face to face services are available at Fontana Medical Office Building 5, and Montclair. Hesperia, Ontario, Fontana Medical Office Building 7, Fontana Randall St Clinic, and San Bernardino are Virtual-Only at this time.

For Behavioral Health appointments and crisis management, call (866) 205-3595

For crisis intervention, referrals, and resources after hours, weekends and holidays, call (800) 900-3277

; Limited face to face services are available at Fontana Medical Office Building 5, and Montclair. Hesperia, Ontario, Fontana Medical Office Building 7, Fontana Randall St Clinic, and San Bernardino are at this time. For Behavioral Health appointments and crisis management, call For crisis intervention, referrals, and resources after hours, weekends and holidays, call Chino Central Medical Offices — Closed ; Due to a recent fire, this medical office will remain closed until further notice. For same-day prescriptions, the pharmacies at Chino Grand and the Ontario Medical Center are open. For mail-order pharmacy, see the information above.

; Due to a recent fire, this medical office will remain closed until further notice. For same-day prescriptions, the pharmacies at Chino Grand and the Ontario Medical Center are open. For mail-order pharmacy, see the information above. Colton Medical Offices — Open ; Pharmacy is now open. Lab remains temporarily closed. Labs are open at San Bernardino Medical Offices, and Fontana Medical Center.

; Pharmacy is now open. Lab remains temporarily closed. Labs are open at San Bernardino Medical Offices, and Fontana Medical Center. Indian Hill Medical Offices — Open

San Bernardino Medical Offices — Open

Upland Medical Offices — Open; Laboratory hours have temporarily been reduced to 8:30 am – 5:00 pm.

San Diego

Bostonia Medical Offices — Open

Carmel Valley Medical Offices — Open ; except for neurology.

; except for neurology. Carlsbad Medical Offices — Open

El Cajon Medical Offices — Open except for Pharmacy. For mail-order, see information above

except for Pharmacy. For mail-order, see information above Kearny Mesa Medical Offices — Open

Oceanside — Open

Point Loma Medical Offices — Open

Rancho Bernardo Medical Offices — Open

Rancho San Diego Medical Offices — Open

Vista Medical Offices — Open except for Pharmacy. For mail-order, see information above

South Bay

Carson Medical Offices – Open and offering the following additional services: Addiction Medicine

and offering the following additional services: Addiction Medicine Gardena Medical Offices — Open

Lomita MOB Medical Offices – Closed

Long Beach Medical Offices – Open

Manhattan Beach Medical Offices – Open ; Pharmacy remains closedFor same-day prescriptions, Torrance pharmacy is open. For mail-order pharmacy, see information above

; Pharmacy remains closedFor same-day prescriptions, Torrance pharmacy is open. For mail-order pharmacy, see information above Main Street Health Pavilion — Open

Normandie North Medical Offices — Open ; Lab hours have been temporarily extended from 7 am to 7 pm, 7 days a week.

; Lab hours have been temporarily extended from 7 am to 7 pm, 7 days a week. Normandie South Medical Offices — Open

Parkview Medical Offices – Open

Signal Hill Medical Offices – Open ; Pharmacy remains closedFor same-day prescription, Long Beach pharmacy is open. For mail-order pharmacy, see information above

; Pharmacy remains closedFor same-day prescription, Long Beach pharmacy is open. For mail-order pharmacy, see information above Torrance Medical Offices – Open

Target Clinics

All locations — Open

West Los Angeles

La Cienega — Vision Essentials — Open

Woodland Hills and Ventura County