Gaybeth Robbins does her best to make the holidays special for her family.

This year she put in extra effort to get one of her sons the perfect gift- a six-gallon wet-dry vacuum from HomeDepot.com

"i originally went to the store, but they didn't carry it," she says.

After placing the order, she received confirmation from that the shipment would get to her in plenty of time before Christmas.

But when it arrived, she set the box aside in the dining room for when she would be ready to wrap it.

When she finally opened it a few days later, she found the contents a bit hard to swallow.

"I was like, what the heck is this?" says Robbins. "It was a humongous box of chewing tobacco,"

There were fifty cartons of it.

The shipping label and packing slip confirm her original order which was fulfilled by a third party seller, Cleva North America Incorporated that makes the product.

"The vendor was very shocked because he said they don't even carry chewing tobacco in their warehouse," says Robbins.

Someone from Cleva also told her the shipping company might be to blame for the mix-up.

"I got an email from home depot this morning saying they are working on it."

Home Depot's customer service department says they will make sure she has her gift in time for Christmas.

In the meantime, Gaybeth has some advice to chew on.

"When you order something online and you're expecting something and you think I'm just going to wrap this box- please open it and make sure you receive what you ordered."

Wednesday evening Gaybeth received an update from Home Depot stating that they are expediting another vacuum to her at a discount.

Cleva also claims to have another vacuum on the way, so she's expected to get two gifts for her son in time for Christmas.