Virtual PBX is defining as the process of managing phone task within departments is a communications service provider offering PBX technology. This is a complete found system which is highly sophisticated includes all the features with easy setup. Using virtual PBX, the process of customisation settings in online through user eco-friendly nature. Virtual PBX provides straight forward calling plans and don’t require to pay for pricing phone lines.

Global Virtual PBX Market Segments Size & Growth:

Global Virtual PBX market is accounted for $3.99 billion in 2017 and estimated to grow at a CAGR of 15.24% during the forecast period of 2019-2025 to reach $12.46 billion by 2025. Increasing adoption of cloud based services, proper financial maintenance through fewer phone charges, eliminating PBX hardware requirement, decreasing administration cost, accelerating the productivity of the employee and enabling customer satisfaction are the key drivers propelling the growth of virtual PBX market. Whereas, the market is hindering from few restraints and challenges owing to incompatible equipment and lack of support from old routers. Additionally, lowering the cost of ownership, rising digital environment, rapid evolution in technology and rising deployment of tele cloud across small & medium sized businesses are estimated to fuel the growth of the market.

Global Virtual PBX Market Segments Share:

Global virtual PBX market is segmented by organisation size contains small & micro enterprise, medium enterprise and large enterprise. Small & micro enterprise is expected to dominate the market due to reducing cost pressure, freeing up staff time and increasing employee productivity. By Geography, North America is holding the largest share of the market due to gaining popularity and increasing adoption of cloud services. Asia Pacific is estimated as the fastest growing in the global virtual PBX market based on factors includes increasing flexible IT support and emerging of prominent players.

Global Virtual PBX Market Segments Trends:

In January 2018, Alpha technology has launched CXPS-FR3 referred as standalone rectifier bay that can be used to upgrade inefficient and aging ferroresonant rectifiers.

In August 2018, Mitel Networks introduced CCaaS solution to enable businesses to afford more intelligent customer experience.

Global Virtual PBX Research Report:

An executive summary condensing the whole report such that essential authority can rapidly twist up doubtlessly acquainted with brief overview and conclusion.

To have complete market analysis, industry value chain analysis, Porter's Five Force Analysis, PESTLE, SWOT analysis, and Y-o-Y analysis were carried to understand the market more comprehensively.

Regional and global diversity is analysed with the major countries and the unions. Scrutinising the revenue generation on Year-On-Year

Identifying DROC in the current market and their impact in altering the market dynamics.

Competitive landscape analysis to identify the mergers and acquisitions which will have a comparative financial analysis with major competitors.

Expertise investment opportunities by an analyst to the individual and organisation to have a better foothold in the market.

The major key Virtual PBX market leaders are:

8x8, Inc.

Alpha Telecom Services, Inc.

Mitel Networks Corporation

BCE, Inc.

Ring Central, Inc.

Along with these companies, there were many other companies considered/cited in the report while analysing the global virtual PBX market size. These companies hold substantial share is owning to the nature of the industry whereas rest of the market shares are marginal chunks to regional and local level manufacturers. Other players have considerable presence owing to its robust brand image, geographical reach and strong customer base.