For records that “require redaction or are difficult to retrieve,” the city employee who has access to them must produce them as soon as practicable and in compliance with the Act, under a timeframe to be set by the city policy. For records that “are unusually difficult to retrieve,” the city employee must notify the city’s “transparency officer” in the event that more than 10 days or more are needed to produce them, and must obtain approval if more than 20 days are needed.