'This is New England, where people tell it straight," says Boston-born TV star Donnie Wahlberg in a new commercial for FiOS, Verizon's cable television and Internet service. "No phonies, no fakers, no shortcuts."

The commercial, titled "Here's The Truth about FiOS in Massachusetts," features Wahlberg standing before the Hancock Tower, Trinity Church, and in Charlestown near the Bunker Hill Monument.

But here's another truth about FiOS: You can't get it in Copley Square. Actually, you can't get it anywhere in Boston. While the service is prevalent in the suburbs, Verizon Communications Inc. has said it is too costly to wire the city for FiOS, leaving Comcast and tiny RCN as the only cable providers for 650,000 residents.