Product: Star Wars: Galaxy of Heroes

Platform:Apple iPad

What type of device are you experiencing the issue with? iPad

OS Version iOS 11.2.2

Ally Code: (Find it here: http://bit.ly/AllyCode ) 357-937-533

What type of issue do you have? Missing Rewards

How often does the bug occur? Rarely (0% - 9%)

Summarize your bug My guild was only awarded 10 banners when one of our members placed a defensive team, instead of the 20 that were supposed to be awarded. As a consequence, we will be 10 banners short on defense and it could very easily cost us the Territory War.

Steps: How can we find the bug ourselves? Place a defensive squad in a territory? We did not observe any thing strange until the score showed up.

Connection Type Wifi

Please select your region North America

Country Canada

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My guild was only awarded 10 banners when one of our members placed a defensive team, instead of the 20 that were supposed to be awarded. As a consequence, we will be 10 banners short on defense and it could very easily cost us the Territory War.

Here are pictures of the bug. It is clear that we were not awarded the proper number of points (banners). As you can see, we are in the defensive setup phase, and all team placements are supposed to result in 20 banners, not 10. See Jon Snow's score below, the total score for the guild, and the note about Jon Snow being awarded 10 banners in the middle territory.

EDIT @CG_Kozispoon

Our team is aware of the issue and looking into it now.