Hi there,

Our records show that you canceled your order for a Long-Range, Rear Wheel Drive (LR-RWD) Model 3 after the Ontario Government ended the Electric Vehicle Incentive Program (EHVIP) on July 11. We're happy to share that, after taking legal action on behalf of our customers, Tesla has reached an agreement with the Government to allow you to reorder an LR-RWD Model 3, and claim the EHVIP rebate($14,000 CAD) if you place your order and take delivery promptly.

Background

In August, Tesla sued the Ontario Government for discriminating against Tesla's customers in the way that it ended the EHVIP. Under the Government's plan, customers of all manufacturers, other than Tesla, could claim the rebate on existing orders if they take delivery by September 10. But Tesa's customers got no grace period at all.

In August, the Ontario Court ruled that the Government's plan was illegal, which forced the Government to extend the EHVIP grace period to Tesla's customers. Unfortunately, that didn't help customers who canceled their orders or could not take delivery by September 10.

We didn't think this was fair, so we urged the Government to extend the delivery deadline, and the Government has now agreed. This means that customers who canceled their LR-RWD Model 3 orders after July 11 have another chance to claim the EHVIP rebate, so long as they reorder and take delivery by January 3, 2019. We are expecting this to be a very busy time of year and strongly suggest that you place your order and take delivery as soon as you can to avoid delays that can result in rescheduling and potentially losing out on the incentive.

Next Steps

Eligible customers may reorder their LR-RWD Model 3 in our Design Studio, here. To ensure accurate processing, please follow these special instructions:

Please order a Mid-Range-RWD Model 3 (as LR-RWD is no longer available in the configurator) using the same name and email address that you used for your original order. Your order will be fulfilled with an LR-RWD vehicle. Once you have ordered, you must reply to this email confirming you intend to claim the rebate and providing the reservation number (RN) of your new order. Orders will be fulfilled from our limited inventory of new LR-RWD Model 3, on a first-come, first-served basis. If your preferred configuration is not available, we will work with you to find another qualifying LR-RWD Model 3.

For the best chance of taking delivery by the deadline, customers should reorder as soon as possible, a no later than November 30. We will make every effort to deliver eligible cars by the deadline and strongly suggest that you schedule your delivery as early as possible in case of unexpected delays.

For more details regarding the EHVIP program, or to your eligibility, please contact the Ministry of Transportation. Please note that customers are responsible for applying for their own rebates and complying with EHVIP terms.

We are excited to share this win for our customers, and look forward to welcoming you to the Tesla family very soon! I know this is a lot of information, so please contact me if you have any questions.

As soon as you place an order or need information, contact me directly on the number below.

SHAUN HENSON | Inside Delivery Advisor

2 Bloor Street East, Suite 310, Toronto, Ontario, Canada, M4W 1A8

p. +1 (437) 788-3518 | m. +1 (437) 788-3518 | [email protected]