[Complete] The maintenance has been completed as of 5:45 PM PST (8:45 PM EST / 2:45 AM CET November 15 / 12:45 PM AEDT November 15). Cash items in your inventory have been extended to cover the amount of time the game was unavailable, plus an additional 24 hours.

[Updated November 14 at 5:00 PM PST] We are in the final stages of live server testing and plan to open the service within the next hour. We sincerely apologize for the long downtime and plan to provide additional compensation to all players in the next scheduled maintenance.

[Updated November 14 at 4:10 PM PST] We have confirmed all fixes on our test server and are applying the fixes to our live server. Once we confirm the fixes there, we'll be ready to open live. We hope to complete the maintenance within the next couple hours.

[Updated November 14 at 3:10 PM PST] We have received fixes for all issues discovered and are testing them now. Patch notes should be posted already here. We will try to continue providing updates every 30 minutes regarding the progress of the maintenance.

[Updated November 14 at 2:12 PM PST] We have received a fix for an issue with Tera Burning Project and are testing the fix now. We're still working on fixes for a few additional issues found with other content and events. We are also still finalizing the patch notes and plan to post them within the hour. We will continue to provide updates every 30 minutes regarding the progress of the maintenance. We apologize for the inconvenience.

[Updated November 14 at 1:14 PM PST] We've identified some additional issues with a few of the events and are still in the process of providing fixes for them. Unfortunately we don't have an ETA for completion yet. We are also still finalizing the patch notes and will plan to post them soon. We will continue to provide updates every 30 minutes regarding the progress of the maintenance. Thank you for your patience.

[Updated November 14 at 12:30 PM PST] We've identified a few issues during testing that we would like to address before releasing the update. We are still working on the fixes now and will provide updates every 30 minutes regarding the progress of the maintenance. Thank you for your patience.

[Updated November 14 at 11:43 AM PST] The maintenance has been extended until further notice.

[Updated November 13 at 10:00 PM PST] We wanted to provide an update that maintenance is still on track for Wednesday, however we've run into some issues with the client that we're working to resolve. Unfortunately, this has caused a delay as to when the Patch Notes will be ready. We’re focusing on getting the build ready to patch tomorrow, after which we’ll finish up the Patch Notes. We plan to post them Wednesday.

We will be performing a scheduled game update on Wednesday, November 14, 2018 at 5:00 AM PST (8:00 AM EST / 2:00 PM CET / 12:00 AM AEDT November 15). We anticipate the maintenance to last approximately 7 hours, concluding around 12:00 PM PST on Wednesday, November 14 (3:00 PM EST / 9:00 PM CET / 7:00 AM AEDT November 15).

Please note that the estimated length of time for each maintenance is subject to change without notification.

Thanks for your patience!

Time:

Wednesday, November 14, 2018

PST (UTC -8): 5:00 AM - 12:00 PM

EST (UTC -5): 8:00 AM - 3:00 PM

CET (UTC +1): 2:00 PM - 9:00 PM

AEDT (UTC +11): 12:00 AM (November 15) - 7:00 AM (November 15)