To bring in more clarity as to what happens when unauthorised or fraudulent transactions take place on mobile wallets like Paytm , PhonePe or other Prepaid Payment Instrument ( PPI ) issuers, the Reserve Bank of India (RBI) has set new guidelines. The new rules are aimed to protect consumers in case of any fraudulent or unauthorised transaction happening from such platforms. RBI has mandated that mobile wallet users will be provided the same safety as given to regular credit or debit card holders. Here is everything you need to know about the new circular that RBI has issued in 2019.