Kaushik Dutta Gupta 813 days ago

Most pathetic electrical distribution services i have ever seen in my life and the provider is #WBSEDCL.

Taking full amount for 3 months in advance in returns providing 140 Volt instead of 220 volt with low frequencies. Low load on transformers. Very frequent tripping (Twice or even thrice in 5 mints of interval ). No maintenance nothing. Allowing people to hook,illegal unofficial payement collection from consumers and providing unofficial electrical line and many more. The poorest poor customer service is to be added.

We need a private distributor very immediately. People pays for a thing and service but in return they are getting nothing and not even anything except negativities.

Most dangerously they are doing monopoly business as on date so less bothered to reply and maintain quality of services.

We should get rid of it on immediate basis and need a proper forum to entitle new cases against them and need a continuous monitoring to solve each and individual problems or they should be liable to pay fine to the consumers.