Interested individuals must come to the Human Resources Office to complete an application for the position between the hours of 8:00 and 5:00, Monday through Friday or online at the Pulaski County website at www.pulaskicounty.net. The Human Resources Office is located in Suite 100 of the Pulaski County Administration Building - 201 S. Broadway, Little Rock.

POSITION: NETWORK ADMINISTRATOR

This position is open to County Employees and the General Public.

POSITION NO: 003

STARTING SALARY: $41,889 - $49,055

DEPARTMENT: CIRCUIT/COUNTY CLERK (210)

PRIMARY RESPONSIBILITY / FUNCTION: To develop and maintain a computer network utilized by the Circuit County Clerk’s Office and Circuit Courts through the installation , maintenance, and support of network hardware, servers, PC’s, software, and peripherals.

DUTIES AND RESPONSIBILITIES:

- Configures, monitors, and troubleshoots network hardware for the

Circuit/County Clerk and Circuit Court across four locations.

- Monitors network performance ensuring effective connectivity and

security; performs routine maintenance on network servers as necessary; trouble shoots network performance problems.

- Installs network hardware updates and patches to ensure network security.

- Monitors and maintains network security at domain and user levels.

- Makes recommendations for purchase of network equipment and software.

- Configures, monitors, and troubleshoots wireless network hardware for the

Circuit/County Clerk and Circuit Court across two locations.

- Configures, installs, maintains, and repairs approximately 310 PC's used by 270 Circuit/County Clerk and Circuit Court employees across four locations.

- Makes recommendations regarding desktop hardware and software allocation for Circuit/County Clerk.

- Makes recommendations regarding desktop hardware and software acquisition for Circuit/County Clerk and Circuit Court.

- Provides desktop support for approximately 310 PC's used by 270 Circuit/County Clerk and Circuit Court employees across four locations, in-person, by telephone, and by remote connection.

- Configures, installs, maintains, and repairs peripherals, including printers

and scanners for Circuit/County Clerk and Circuit Court.

- Installs, configures, and updates software packages for Circuit/County

Clerk and Circuit Court.

- Installs and directs installation of PC operating system and software

updates and patches.

- Configures, monitors, and troubleshoots network hardware for the

Circuit/County Clerk and Circuit Court across four locations.

- Installs network hardware updates and patches to ensure network security.

- Installs server hardware and software updates and patches to ensure functionality and security.

- Develops and maintains relationships with technical staff of vendors and

other agencies in support of software and hardware resources provided by or shared with those vendors and agencies.

- Maintains server, desktop, and network infrastructure at Circuit/County Clerk Disaster Recovery Center.

- Maintains service agreements and contracts for Circuit/County Clerk and

Circuit Court hardware and software.

- Remains current in changing technology through communication with vendors, research in trade journals, and attendance at relevant industry seminars.

- Maintain Circuit County Clerk website.

- Sets up temporary PC banks for use during major elections.

- Performs other duties as required.

- Configures, monitors, and troubleshoots server hardware and software for

the Circuit/County Clerk and Circuit Court across two locations.

- Perform any other related duties as required or assigned.

WORKING CONDITIONS:

Work is performed in various smoking restricted office environment.

Occasional travel to a Pulaski County Circuit Court location other than the Pulaski County Courthouse is required.

Work will sometimes result in exposure to a dusty or dirty environment.

May be required to remain on-call as necessary.

MINIMUM QUALIFICATIONS:

Completion of college level coursework in Information Technology, Computer Science or related field; considerable experience with the maintenance and operation of networked computer systems and PC installation and support or related areas; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.

ADDITIONAL REQUIREMENTS:

Must possess or be able to immediately obtain a valid Arkansas Driver’s License.

Satisfactory completion of a traffic offense check and a criminal background examination.

OPEN DATE: 12-10-19 CLOSE DATE: 12-16-19 (5:00 p.m.)

Please Note: Applications will not be accepted after the Close Date. A selection will not be made until the Close Date and all applications have been received by the selecting official.

10 December 2019 448-19