2020 Ticket Information

Shaky Knees Music Festival will not take place in 2020. While we are disappointed to share this news, the health and safety of our fans, artists, partners, staff and community remains our top priority. Our gratitude goes out to the artists and fans who planned to join us this year, and we thank you all for your understanding.

Tickets purchased directly through the festival will be automatically refunded to the original account at point of purchase in as little as 30 business days. If you previously requested a refund, your refund is still being processed.

We can't wait to see you in 2021!

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Contact Front Gate Tickets

If you need to contact our ticket service provider, Front Gate Tickets, call their friendly support team at 888-512-SHOW Monday – Saturday, 9 a.m. to 9 p.m. CST.

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Official Wristband Policy

All wristbands will be mailed.

All sales are FINAL – no refunds and no exchanges.

If you purchased from an unauthorized source and/or the ticket is counterfeit, you will not be allowed entry.

Wristbands MUST be worn for entry into the Festival.

Wristbands MUST be worn securely on wrist and cannot be slipped on and off.

Wristbands must be scanned upon exit at the gate in order to re-enter that same day.

Wristbands are NON-TRANSFERABLE, NON-EXCHANGEABLE and NON-REPLACEABLE.

Do NOT remove, stretch or tamper with your wristband in any way or you will not be allowed entry.

Subsequent and/or multiple presentations of a counterfeited wristband are VOID and will be seized by Festival security staff.

If your wristband is removed by Festival security/event staff for any reason, it WILL NOT be replaced.

All ticketholders must pass through security and are subject to bag inspection. Prohibited items will be confiscated by event staff.

The festival takes place rain or shine.

THERE ARE ABSOLUTELY NO EXCEPTIONS TO THIS WRISTBAND POLICY.

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Children at the Festival

Shaky Knees is all ages, although we highly recommend not bringing in children under 8 years of age. Children 8 and under get in free with a ticketed adult. Limit 2 kids per ticketed adult.

Take advantage of our free Tag-a-Kid service. Stop by the Guest Services Tent near the North entrance, where parents can register their kids with the festival with a specialty wristband. In the event a child is separated from their parent, we have a reliable and fast way to reunite them.

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Buying From Third-Party Sellers

If you want 100% confidence in your ticket purchase, you should only purchase your tickets on our Tickets page, frontgatetickets.com, Ticketmaster Verified Exchange, or one of our authorized ticketing partners: Fevo or Verve. In the event of a festival cancellation, your tickets may only be refunded when purchased through these avenues. Tickets from other websites or resellers cannot be verified by the festival.

Often times people will sell their wristbands to others if they cannot attend a certain day. Unfortunately, removing a wristband automatically voids it. Festival Security will check every wristband to assure it has not been removed.