In this document we will discuss Offline Problems associated with Canon Printer along with its complete solution. This is a common error which can be resolved very easily by following the solutions given below in this writeup.

How To Fix When Canon Printer Goes Offline Windows 10 ?

If your Canon printer goes offline, an error message will appear saying that the ‘print job is not complete’. Follow the steps mention below to fix offline problems in canon printer.

Restart the Canon Printer Spooler

Firstly, open start menu and select services option.

Thereafter right click on the ‘print spooler’ option from the pop up menu and click on ‘restart’ option as shown in the image below.

Now again right click on print spooler and select properties from pop up menu. Thereafter choose ‘general’ tab and then from ‘startup type’ select the option of ‘automatic’ and apply changes (refer to below image). Restart your computer and check if you can print or not.

Disable the ‘Offline Use Printer’ Option From Settings

Click on search box on the start menu and open control panel from there.

Hit on the ‘Hardware and Sound’ option and then click on ‘Devices and Printers’ option as shown below in the image.

Right click on the shown Canon printer option and select ‘see what’s printing’ from pop up menu.

Click on the printer option located at the top left. Now if you see ‘Use printer offline’ with a check mark (√) mark, then unchecked this option by clicking on it.

Thereafter again click on the ‘printer’ option and select ‘cancel all documents’ from there.

Now your ‘Canon Printer Says offline on windows 10’ error will be fixed.

Update or Re-install Canon Printer Driver

‘Canon printer keeps going offline windows 10’ error may occur due to outdated printer driver. Therefore you must update or re-install by following the below steps-

Firstly press the ‘Windows key’ (the key with four flags) + ‘R key simultaneously. Now a run box will open where you need to type ‘devmgmt.msc’ and click OK.

Search Canon printer driver from the navigation print queues menu and right click on it. Thereafter you will see option to ‘update driver’ and ‘uninstall device’.

Click on the ‘update driver’ option and Windows will prompt you with the question, “ How do you want to search for drivers? ”. Select ‘browse my computer’ for driver software, and follow the onscreen instruction to completing the process of updating your printer driver.

”. Select ‘browse my computer’ for driver software, and follow the onscreen instruction to completing the process of updating your printer driver. If still your printer doesn’t work then uninstall the driver. Thereafter go to Canon’s website and download your printers latest driver and reinstall it.

These troubleshooting steps will provide you Canon printer offline fix for windows 10.