view:

topics flat nest firedrakes

join:2009-01-29

Arcadia, FL firedrakes Member its verizon really not surprise here with them. it happen before gorehound

join:2009-06-19

Portland, ME gorehound Member Re: its verizon good.but they should of fined them 10,000 or even a 100,000 because they deserve it just for saying a piece of trash like you need a subpaena

DarkLogix

Texan and Proud

Premium Member

join:2008-10-23

Baytown, TX DarkLogix Premium Member great wow someone actually called their bluff

R4M0N

Brazilian Soccer Ownz Joo

join:2000-10-04

Glen Allen, VA R4M0N Member LOL...







Come on, Verizon... At least don't be so obviously condescending to your consumers. I mean, we already take all the other crap you throw at us, give us a break here, will ya?



Pretty please? Sugar on top? Gives a whole new meaning to: "Oh, yeah? So sue me!"Come on, Verizon... At least don't be so obviously condescending to your consumers. I mean, we already take all the other crap you throw at us, give us a break here, will ya?Pretty please? Sugar on top?

Playing Fair

@comcastbusiness.net Playing Fair Anon It's almost like we're headed back to the old AT&T days! Hopefully the judge also ordered 200% of all legal fees be paid back to the consumer too!

IPPlanMan

Holy Cable Modem Batman

join:2000-09-20

Washington, DC IPPlanMan Member Make the fine higher... Make the fine against Verizon $1,000,000.00



This won't happen again.

cdru

Go Colts

MVM

join:2003-05-14

Fort Wayne, IN cdru MVM Re: Make the fine higher... said by IPPlanMan: Make the fine against Verizon $1,000,000.00



This won't happen again.

No, don't. Because who do you think that fine will ultimately be passed on to? Each and every customer. While I'm no longer a customer, if I was I really wouldn't want to be paying a portion of a $1m fine that some other customer was awarded.

ArrayList

DevOps

Premium Member

join:2005-03-19

Mullica Hill, NJ ArrayList Premium Member Re: Make the fine higher... if they raise the rates then the customers can go to another carrier.

cdru

Go Colts

MVM

join:2003-05-14

Fort Wayne, IN cdru MVM Re: Make the fine higher... said by ArrayList: if they raise the rates then the customers can go to another carrier. Yes, because everyone has multiple ILECs to choose from. And even if she could change carriers, the same thing applies to others...fines ultimately get passed down to the consumers.

N3OGH

Yo Soy Col. "Bat" Guano

Premium Member

join:2003-11-11

Philly burbs N3OGH Premium Member Re: Make the fine higher... They won't raise rates. They'll just tack some ambiguous phantom fee on to your bill....

ArrayList

DevOps

Premium Member

join:2005-03-19

Mullica Hill, NJ ArrayList to cdru

Premium Member to cdru

my bad. I thought this was Verizon Wireless. carry on.

Bor

@telus.net Bor to cdru

Anon to cdru

said by cdru: And even if she could change carriers, the same thing applies to others...fines ultimately get passed down to the consumers.

No they don't. If the company could get away with charging more they already would be, fines have nothing to do with it. Garst8

join:2011-08-03

Momence, IL Garst8 to cdru

Member to cdru

Verizon has been acting in bad faith with it customers long enough that a fine is no longer appropriate. The company should be dissolved altogether.

thegeek

Premium Member

join:2008-02-21

right here thegeek to IPPlanMan

Premium Member to IPPlanMan

said by IPPlanMan: Make the fine against Verizon $1,000,000.00



This won't happen again.

Only $1M? Even that amount and the Verizon lawyer would simply pull out the checkbook and ask who to make it out to. Bill or Will

Bill or Will Willy J to you LOL

Premium Member

join:2002-05-26

Lumberton, TX Bill or Will Premium Member Re: Make the fine higher... Just make a claim they you had gotten ear cancer :P

IPPlanMan

Holy Cable Modem Batman

join:2000-09-20

Washington, DC IPPlanMan to thegeek

Member to thegeek

Oh yeah? What do you think they do for 1000 dollars?



Not satisfied? Make it a Billion.... The fine has to hurt, and increase each time.

dvd536

as Mr. Pink as they come

Premium Member

join:2001-04-27

Phoenix, AZ dvd536 to IPPlanMan

Premium Member to IPPlanMan

said by IPPlanMan: Make the fine against Verizon $1,000,000.00



This won't happen again.



YOU CAN'T BEAT BIG BIZ AT THEIR OWN GAME! Just where do you think a million dollars comes from? YES! it'll trickle down via bogus unfees on YOUR bill!YOU CAN'T BEAT BIG BIZ AT THEIR OWN GAME!

mlundin2

@ku.edu mlundin2 Anon Really? Sigh... so this is what the world has come to, huh?

dddane

join:2002-01-10

Chicago, IL dddane Member comcast wouldn't give us an itemized bill either.. comcast wouldn't give us an itemized bill either..



my other half used to be able to expense cable modem service through his business, but because comcast wouldn't itemize our bill, we were unable to do so... they don't itemize bundles they claim. Hopefully Comcast catches on to this memo. fiberguy2

My views are my own.

Premium Member

join:2005-05-20 fiberguy2 Premium Member Re: comcast wouldn't give us an itemized bill either.. said by dddane: comcast wouldn't give us an itemized bill either..



my other half used to be able to expense cable modem service through his business, but because comcast wouldn't itemize our bill, we were unable to do so... they don't itemize bundles they claim. Hopefully Comcast catches on to this memo.





However, in your case, you're trying to get a "residential" service itemized out for a business purpose. Also, your example is not the same as the verizon issue (and don't get me wrong because I do NOT support that company in any way or shape, but this isn't the same thing. You're buying a bundle and in that bundle you're told what all is included. The phantom charge on the verizon bill a completely different issue. You shouldn't make blanket statements about billing. Comcast has different billing across their nationwide footprint. I have several locations with bundles.. while some do lump it together, many don't.. there will be a master charge item but the separate services will be broken out.However, in your case, you're trying to get a "residential" service itemized out for a business purpose. Also, your example is not the same as the verizon issue (and don't get me wrong because I do NOT support that company in any way or shape, but this isn't the same thing. You're buying a bundle and in that bundle you're told what all is included. The phantom charge on the verizon bill a completely different issue.

tnypxl

@owh.com tnypxl Anon That's petty cash for verizion Dude, c'mon. $1000? That wouldn't have even covered rent for me 4 years ago. Seriously? Surely they can do better than that. fiberguy2

My views are my own.

Premium Member

join:2005-05-20 fiberguy2 Premium Member Re: That's petty cash for verizion said by tnypxl : Dude, c'mon. $1000? That wouldn't have even covered rent for me 4 years ago. Seriously? Surely they can do better than that.





$1,000 is plenty. A "fine" right? ... fines go to the government.. not the individual. Restitution or awards go to the defendant or injured party. If you are in fact talking about you, as in the injured party, you really think you'd deserve more than $1,000? If you support getting more for not getting an answer to an item on your bill, then the same can be said in reverse to these awards that the RIAA is getting from people for their music.$1,000 is plenty.

ohrly

@virginmedia.com ohrly Anon Why is it so difficult? Why do they levy such a ridiculous charge too?



I am with BT (major UK telco), and IIRC I don't pay for itemised billing (or if I do it's such a small fee to not notice).



If you take online billing they even produce graphs showing what you called (e.g. landline/mobile/premium/international) and what type of day - to make it even easier to figure out how to save money.



Their only real ripoff is the payment fees they charge if you don't use "direct debit" (which is not as nasty as it sounds - there are controls on when they can take payment, and they have to tell you what they're going to take and when - it's not like you're giving them free reign over your account). dragon26114

join:2006-12-30

UK dragon26114 Member Re: Why is it so difficult? Most of the UK Providers charge a Fee (I think it's about £1.50) if you want a paper bill.



However online billing is usually free including itemized bills.



Infact I think they are required to provide itemized billing to everyone anyway. brawney

Premium Member

join:2002-03-02

Frederick, MD brawney Premium Member This is why I am leaving Verizon I've been cutting ties with Verizon for many months. I'm doing it as each service contract is up so they don't get another extra cent from me in ETF's. In 29 days I'll be closing out my last account with them and will be "Verizon free" at last.



I don't want to deal with a company who tells it's customer that they need to go to court to get a detailed list of what they're billing them for. That is just insane!

JakCrow

join:2001-12-06

Palo Alto, CA JakCrow Member It will only get worse if... ...the att/tmobile merger goes thru. Then you'll have 80% of the telco industry not giving a shit about their customers.

MarkinCT

What Are You Looking Here For?

Premium Member

join:2003-09-03

West Hartford, CT MarkinCT Premium Member Re: It will only get worse if... said by JakCrow: ...the att/tmobile merger goes thru. Then you'll have 80% of the telco industry not giving a shit about their customers.

finally ditched AT&T POTS service I am forced to agree with this 110%. As a T-Mo customer whoditched AT&T POTS service I am forced to agree with this 110%. NyNexit

join:2009-11-01

Huntington, NY NyNexit Member scumbags wow... prepaid looks like a better deal every day. Just look at who we are giving our money to. TheRogueX

join:2003-03-26

Springfield, MO TheRogueX Member No Lawyer. Just a note, Karl - the woman didn't hire an attorney, she went to court herself. Every reference for the story is in agreement about that part. Mele20

Premium Member

join:2001-06-05

Hilo, HI 234.1 23.3

Mele20 Premium Member Still has to pay Verizon $40 for itemized bill



"Verizon will provide customers with itemized bills, but it requires a one-time $40 payment and a $.02/call charge after that. Unfortunately, the judge wasn't able to side with the customer on this point because the retired school teacher was unable to provide "cost studies or expert testimony" to show that such a charge is unreasonable or that "billing of residential measured use calls is feasible."

»consumerist.com/2011/07/ ··· ees.html



So, she didn't need an attorney or a subpoena. But she is still out $40 if she wants Verizon to itemize that disputed charge. That is OUTRAGEOUS. This was a landline case so the retired school teacher was able to represent herself before the Pennsylvania Public Utilities Commission. She won....but only SORT OF. She still is REQUIRED TO PAY VERIZON a one time fee of $40 in order to get itemized bills!"Verizon will provide customers with itemized bills, but it requires a one-time $40 payment and a $.02/call charge after that. Unfortunately, the judge wasn't able to side with the customer on this point because the retired school teacher was unable to provide "cost studies or expert testimony" to show that such a charge is unreasonable or that "billing of residential measured use calls is feasible."So, she didn't need an attorney or a subpoena. But she is still outif she wants Verizon to itemize that disputed charge. That is OUTRAGEOUS. your comment..

