Update: Zomato has expanded its food delivery services to Dehradun, Agra, Patna, Mysore, Ranchi, Raipur, and Aurangabad. The company said that it will further expand the service to cities within this month.

With this expansion, Zomato’s food delivery services now available in 28 cities in India – Delhi NCR, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Kochi, Jaipur, Ahmedabad, Chandigarh, Indore, Coimbatore, Vadodara, Nagpur, Lucknow, Ludhiana, Surat, Vizag, Bhopal, Bhubaneswar, Dehradun, Agra, Patna, Mysore, Ranchi, Raipur, and Aurangabad.

The food delivery service is currently all seven days a week from 11 am to 11 pm, and will soon deliver breakfast and late night meals as well, Zomato said in a statement.

Earlier on 12th July: Zomato has announced the expansion its online ordering and food delivery services to Surat, Vizag, Bhopal and Bhubaneswar. With the launch of services in these four cities Zomato’s online ordering services are now spread out across 21 cities in India, including – Delhi NCR, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Kochi, Jaipur, Ahmedabad, Chandigarh, Indore, Coimbatore, Vadodara, Nagpur, Lucknow, and Ludhiana.

Zomato has partnered with 500 restaurants across these four cities. The new appointed CEO of Zomato’s food delivery business said that growth in tier 2 and tier 3 cities have been really encouraging for the company. He said that the company recently launched in 4 new cities, and Vizag clocked over 1000 orders in under 10 days since the launch.

Zomato’s food delivery highlights

It recently launched a loyalty reward points program called Piggybank for ordering food via the platform. Every time you order food online on Zomato, 10% of your order value will be credited back as Z Coins into your Zomato Piggybank. Using these points, you can pay 10% of the value of the next order. You even earn Z Coins in your Piggybank when you use Piggybank coins in a particular order. ( 1 Z coin = Re 1).

Zomato recently appointed former MakeMyTrip as the Chief Operating Officer – Online, Mohit Gupta , as the CEO of the Zomato’s food delivery business. The company want to have an edge against its competitor Swiggy, which recently raised Series G funding of $210 million led by existing investor Naspers and new investor DST Global, along with others to ramp up its supply chain network, to expand to new markets, technology and branding. In last week of June , Zomato added an option to add a tip for the delivery person. The company said that the tip feature allows users to add a small tip between Rs 10 to Rs 50 to the order which is directly transferred to the delivery executive without any deductions by Zomato. This feature appears during the final stage of placing an order on the same page as customer information, order cart.

Besides that, it has features like faster delivery for special cases like sickness, giving instructions for the restaurant to not send plastic cutlery, or mentioning special food requirements and allergies.

Zomato launched its online ordering and food delivery services in May 2015 and currently delivers over 10.5 Million orders a month. Zomato said food ordering brought in nearly 30% of Zomato’s revenue in FY18 , with the share increasing from close to 18% in FY17. In March 2018, food delivery in India grew by 48% in terms of order volume over the previous month and revenue-wise by 55%. In terms of usage, the company said it had nearly 5.5 million monthly food orders in March 2018.

Update: We have updated the post as Zomato continues to expand its food delivery service.