Kauai County and the City and County of Honolulu residents who have registered with Federal Emergency Management Agency for disaster assistance have the right to appeal any of the agency’s decisions made about their eligibility or the assistance they received. Applicants have 60 days from the date on FEMA’s decision letter to file an appeal.

The applicant’s appeal letter must explain the reason(s) for appeal and must be signed by the applicant or a person authorized to act on his/her behalf. The appeal should also include the following:

• Applicant’s full name

• Applicant’s FEMA registration number

• The disaster number, DR-4365-HI for the 2018 April severe storms, flooding, landslides, and mudslides

• Address of the applicant’s pre-disaster primary residence

• Applicant’s current phone number and address

Federal Disaster Assistance ASL video (Right to Appeal) https://www.fema.gov/media- library/assets/videos/114700

The applicant must sign the letter, date and mail it to: FEMA, National Processing Service Center, P.O. Box 10055, Hyattsville, MD 20782-7055

The letter may be faxed to 800-827-8112 with a cover-sheet marked: Attention – FEMA or uploaded to the applicant’s account on DisasterAssistance.gov.

Applicants with questions about correspondence received from FEMA or the reason(s) for being denied assistance are encouraged to call the FEMA Helpline at 800-621-3362 or meet with specialists at the Disaster Recovery Center in Kaua’i County at Hanalei Elementary School Cafeteria; 5-5415 Kuhio Hwy, Hanalei, HI 96714 or in the City and County of Honolulu at the Aina Haina Elementary; 801 W. Hind Drive, Honolulu, HI 96821.