This is a Snippet of a 2 hour cold call from my friends in India! I'm a Phone support technician that takes phone calls for a living so I put on my best "customer " voice for "Charles Reeves" the tech I didn't know I needed . They intro-ed stating I had issues with my pc so I created a game to test their patience. I lost count how many times they read back their sites... In the end I let him remote into a test unit and he attempted to delete my windows directory!