"You shouldn't had to handcuff me, ok?" he says. "I do have policies I have...I know you gotta follow, but that was, you kinda gotta gauge the people you're with. I wasn't going to hurt ya. I know that, but anytime I have to go through, it's my job alright? But see this is good I'm going thru this stuff in some ways. It kinda sucks in some ways, but by and large, we need to change the protocol, we really do."