General FAQs

Is Survey Rocket like other online survey tools? We would not want to compare Survey Rocket with any other online survey solution, simply because only Survey Rocket is built for SugarCRM and others are not. If you have to use any general online survey tool with SugarCRM you will not only have to purchase that tool's subscription but also another third-party integration solution, just to integrate the survey tool with SugarCRM. As you can understand, this is not only costly and messy, but also exposes your customer database to security risks. Even though the features are comparable to any good survey tool, Survey Rocket is unique in its own way.

I want to use the plugin on more than one domain. How can I do so? With our single domain purchase license, we allow 2 domains: One for test domain and another for live. If you want to enable our plugin on more than one live sites, then please purchase the plugin for additional domains. You can review the pricing on our plugin page under section "I Have One CRM Installation With".

Do you provide demo? Yes, demo is worth a thousand words. You can view the demo details and video on our store page.

Do I get the upgraded version as and when released? Yes, as it is a subscription based plan, you can have the upgraded version as and when released.

Do you provide installation service? Yes, the subscription cost includes the installation service.

Can you customize the plugin as per my need? Yes, we can surely customize the plugin as per your need. You can email you customization request to sales@appjetty.com to receive the quote.

Is it possible to opt for a monthly subscription plan and then update to yearly plan? Yes, you can upgrade your subscription plan from monthly to yearly once your current subscription is over.

Do you provide sample data? Yes, the plugin will include several survey templates for immediate use.