Hello, SUMO Nation!

Change is a constant, and Mozilla is no different. Bigger and smaller changes are coming up across many a project, including SUMO – and we need your help figuring out what they should be like. Learn more about the ways you can make us be better below!

If you just joined us, don’t hesitate – come over and say “hi” in the forums!

LATEST ONE: 28th of September- you can read the notes here and see the video at AirMozilla.



28th of September- you can read the notes here and see the video at AirMozilla. NEXT ONE: happening on the 5th of October!

If you want to add a discussion topic to the upcoming meeting agenda: Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Wednesday (this will make it easier to have an efficient meeting). Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda). If you can, please attend the meeting in person (or via IRC), so we can follow up on your discussion topic during the meeting with your feedback.





Thank you for the SUMO Day today ! It was a record day for the number of people logging in – you rock!

The new training for filtering in widgets is available here: http://screencast.com/t/llm6PF5rI2 – it also shows the new support thread-specific inbox for the dashboard.

Some issues popping up nowadays are startup crashes – caused by AVG and WebSense in particular.

Inactive accounts may be removed soon, so if you’re still active, please log in this week. If you no longer have an account, please get in touch with Rachel!

Want to join us? Please email Rachel and/or Madalina to get started supporting Mozilla’s product users on Facebook and Twitter. We need your help! Use the step-by-step guide here. Take a look at some useful videos: Getting started & replying to users Replying to users (continued)

We need your help! Use the step-by-step guide here. Take a look at some useful videos:

We are 5 weeks before next release / 1 week after current release What does that mean? (Reminder: we are following the process/schedule outlined here). No work on next release content for KB editors or localizers All existing content is open for editing and localization as usual; please focus on localizing the most recent / popular content

Since pizza turned out to be a great success, if you have ideas how to virtually gather your l10n team mates, contact me about that!

for Android Version 50 is slated to come out on November 8th. It should bring video viewing and controlling improvements.



for Desktop Version 50 (November 8th as well) will bring the following goodies: WebRTS – full duplex audio streams Tracking Protection supporting Do Not Track Electrolysis – e10s RTL for Windows and Mac First e10s sandbox for Mac OS X and Windows Find in page with a mode to search for whole words only New preference for cycling tabs using Ctrl + Tab Improved printing options via the Reader Mode



for iOS Still quiet… Keep using 5.0!





…and that’s it for this week! Remember that we <3 you all for being there for the users when it matters most! Keep rocking the helpful web!