

pnh102

Reptiles Are Cuddly And Pretty

Premium Member

join:2002-05-02

Mount Airy, MD pnh102 Premium Member Bad Move? You would think Sprint would not try to antagonize its remaining customers. How many of them would be willing to cross this threshold just for the opportunity to be dropped from their contracts?

NeoandGeo

join:2003-05-10

Harrison, TN NeoandGeo Member Re: Bad Move? Funny thing is I was looking into setting up Sprint EVDO service yesterday for my laptop due to them not imposing a cap.



gimme5

join:2002-12-23

Kissimmee, FL gimme5 to pnh102

Member to pnh102





And I bet dan@sprint.com is gonna get a ton of e-mails (enough for him to go over his cap? ) Yes, bad idea... They'll lose customers, and will miss out on potential new customers. Sprint doesn't need that!And I bet dan@sprint.com is gonna get a ton of e-mails (enough for him to go over his cap?

ydoucare

join:2003-03-12

Lafayette, IN ydoucare Member Re: Bad Move? All you get from that address is a response from Sprint ecare. I don't think Dan Hesse actually reads it. lol

patcat88

join:2002-04-05

Jamaica, NY patcat88 Member Re: Bad Move? said by ydoucare:



All you get from that address is a response from Sprint ecare. I don't think Dan Hesse actually reads it. lol

All you get from that address is a response from Sprint ecare. I don't think Dan Hesse actually reads it. lol Um, kinnda obvious. 1 man can't be the personal rep of 50 million users....... That box has messages PER SECCOND flowing into it. What human will read all that?



pnh102

Reptiles Are Cuddly And Pretty

Premium Member

join:2002-05-02

Mount Airy, MD pnh102 Premium Member Re: Bad Move? said by patcat88:



Um, kinnda obvious. 1 man can't be the personal rep of 50 million users....... That box has messages PER SECCOND flowing into it. What human will read all that? Um, kinnda obvious. 1 man can't be the personal rep of 50 million users....... That box has messages PER SECCOND flowing into it. What human will read all that? At the rate they are losing customers that won't be as much of a problem as it is now.



tc1uscg

join:2005-03-09

Guantanamo tc1uscg to ydoucare

Member to ydoucare

said by ydoucare:



All you get from that address is a response from Sprint ecare. I don't think Dan Hesse actually reads it. lol

All you get from that address is a response from Sprint ecare. I don't think Dan Hesse actually reads it. lol Dan H has a BIG mail box. He has people read his emails and filter through ones that have merit. So, I can bet he gets a briefing on the ones that are worthy of his attention and I can more then bet he will get the message from this.



This move is bad. So what if it affects only 1%. No need making the other 99 feeling like they are getting less now. So, there's nothing stopping them from leaving a company who has the perception of having the worst CS, no longer best bank for the buck.



But those of us who use Sprint are too blame. We have "expected" them to be the cheapest and they are. Now, they should raise prices to match all of VZW's, take that extra money and fix the rest of CS and let the chips fall where they may. Sadly, this will more then likely lead to more churn and more layoffs and less money for the network. Before long, Sprint will be Spent. End of story. And do you think the President of the US reads his?Dan H has a BIG mail box. He has people read his emails and filter through ones that have merit. So, I can bet he gets a briefing on the ones that are worthy of his attention and I can more then bet he will get the message from this.This move is bad. So what if it affects only 1%. No need making the other 99 feeling like they are getting less now. So, there's nothing stopping them from leaving a company who has the perception of having the worst CS, no longer best bank for the buck.But those of us who use Sprint are too blame. We have "expected" them to be the cheapest and they are. Now, they should raise prices to match all of VZW's, take that extra money and fix the rest of CS and let the chips fall where they may. Sadly, this will more then likely lead to more churn and more layoffs and less money for the network. Before long, Sprint will be Spent. End of story.

jc10098

join:2002-04-10 jc10098 to pnh102

Member to pnh102

Gee PNH says something meaningful. (Takes print screen).



I guess this would, as you said, be a change and allow customers to breach their contracts. That is the LAST THING Sprint needs. I mean this was their ONE POSITIVE marketing tool. Unlike the other guys, we have no caps. Now, they are just one in the same competing. Way to go numbskulls. You've successfully killed off the reason why I actually liked you guys. If they keep this, I WILL look for another provider after being with you for 10 years.



HarleyYac

Lee

Premium Member

join:2001-10-13

Allendale, NJ HarleyYac to pnh102

Premium Member to pnh102

Yep! You would think. I sang them praises a few weeks ago after I got my revised bill.

I Have a Palm Treo with 3 other phones on my plan (1400 Shared N/W Free) Texting all phones and Data for my Treo. I got a $120.00 . Now they give the remaining few another "easy out" from a 2 year contract.

The other Wireless companies seem to be no better.

Lee



dlconkey

join:2003-01-19

Chicago, IL dlconkey to pnh102

Member to pnh102

LMAO...



A legal VALID way of terminating yer contract!



So, what is this really saying???



A) Sprint wants the "leechers" off to "normalize the network", or



B) Sprint's network is not up to snuff, and thus, killing "leechers" is the "easy way out"????



What's up with this?



Sprint (fill in yer own co_____) says "We will charge you $ xx.xx per month for a certain speed cap, with UNLIMITED use.... Yet now we get popped for using what we pay for???!!?



I love the "easy way out" of a contract... just suck it all for it's worth!



Oh BTW, make sure ya look at the "early termination" clause!!!!!!!



"OK, Mr. Smith, you have violated our (new) TOS.... As a result, we are terminating your contract, and furthermore, since your contract was terminated prior to your agreed upon term, we we'll charge you a sweet exit fee....."



Do companies like this really desire customer retention?? Or are they going to alienate 50% to rid themselves of the 5% of the customers who actually USE the BW they pay for???



Unfortunately, they KNOW that the other 45% just surf and Email and unfortunately, perhaps unknowingly, are paying $$$ for BW they COULD be using, but don't. While the people who pay the $$$ for the BW and USE it, are fugged!!!



plk

Premium Member

join:2002-04-20

united state plk Premium Member rural option So much for this being an option for rural home users.

nnaarrnn

join:2004-09-30

Charleston, WV nnaarrnn Member Re: rural option I know what you mean. We use sprint EVDO cards with Kyocera routers as backup systems for a couple of our clients who have trouble with their T-1s staying up during heavy rain. It makes a great way for the credit card machines to still work, but there's a lot of traffic being passed for some people.



FFH5

Premium Member

join:2002-03-03

Tavistock NJ FFH5 Premium Member Re: rural option said by nnaarrnn:



I know what you mean. We use sprint EVDO cards with Kyocera routers as backup systems for a couple of our clients who have trouble with their T-1s staying up during heavy rain. It makes a great way for the credit card machines to still work, but there's a lot of traffic being passed for some people.

I know what you mean. We use sprint EVDO cards with Kyocera routers as backup systems for a couple of our clients who have trouble with their T-1s staying up during heavy rain., but there's a lot of traffic being passed for some people. Credit card machines? Then I assume your clients are businesses. Then they should get a business account with an SLA and the 5 GB limit should not be a problem.

patcat88

join:2002-04-05

Jamaica, NY patcat88 Member Re: rural option So $2000 a month is justified?



pnh102

Reptiles Are Cuddly And Pretty

Premium Member

join:2002-05-02

Mount Airy, MD pnh102 Premium Member Re: rural option said by patcat88:



So $2000 a month is justified?

So $2000 a month is justified? You can get a credit card machine that works with a landline or a traditional cell phone.

nnaarrnn

join:2004-09-30

Charleston, WV nnaarrnn Member Re: rural option this is a point of sale system (indoor go kart track) with about 25 points of sale. it HAS to be over IP, and weekends, 20+ have to work. there is a T-1 line (2 actually) but they fail during heavy rain. The lines for them run through the sewer, and even though we've had verizon out to replace the lines, they still go out in bad storms. The movie theater right beside their building looses connectivity too. My company has 17 cell lines with sprint, and we added the EVDO card/router to our account, and resell it to the go kart track as backup for the Point of Sale system to contact whomever it contacts in Florida to verifiy the charges.

nnaarrnn nnaarrnn to FFH5

Member to FFH5

no such thing as an SLA with any wireless setup.



creativedog

Premium Member

join:2000-12-03

Richmond, VA creativedog Premium Member Re: rural option said by nnaarrnn:



no such thing as an SLA with any wireless setup.

no such thing as an SLA with any wireless setup. Check your facts.....

nnaarrnn

join:2004-09-30

Charleston, WV nnaarrnn Member Re: rural option I should have said no such thing as a guarantee of SL with wireless.

patcat88

join:2002-04-05

Jamaica, NY patcat88 Member Re: rural option There is no guarentee of a SL with any provider. SLAs are just a myth, you just get that month's charge free. They don't bring out people at 1 AM in the morning, and they don't reimburse you for lost wages/profits.



Dogfather

Premium Member

join:2007-12-26

Laguna Hills, CA 1 edit Dogfather to nnaarrnn

Premium Member to nnaarrnn

said by nnaarrnn:



no such thing as an SLA with any wireless setup.

no such thing as an SLA with any wireless setup. Not true, I had one with Covad Wireless and Sprint at least used to offer an SLA for the CDMA service.



PacketMan

@rr.com PacketMan to FFH5

Anon to FFH5

said by FFH5:



said by nnaarrnn:



I know what you mean. We use sprint EVDO cards with Kyocera routers as backup systems for a couple of our clients who have trouble with their T-1s staying up during heavy rain. It makes a great way for the credit card machines to still work, but there's a lot of traffic being passed for some people.

I know what you mean. We use sprint EVDO cards with Kyocera routers as backup systems for a couple of our clients who have trouble with their T-1s staying up during heavy rain., but there's a lot of traffic being passed for some people.

Credit card machines? Then I assume your clients are businesses. Then they should get a business account with an SLA and the 5 GB limit should not be a problem. Credit card machines hardly need broadband. They work fine on 300bps dialup links. Just get an n-way line-sharing device and a POTS line or two. No need for uselss SLAs.



ninjatutle

Premium

join:2006-01-02

San Ramon, CA 1 edit ninjatutle to plk

Member to plk

The service is called Sprint Mobile Broadband Connection. Not Sprint Rural Home Broadband Connection.



These rural folks using this as a home connection probably had a hand in killing this off.

ydoucare

join:2003-03-12

Lafayette, IN 3 edits ydoucare Member Re: rural option Large cities are the cause for this. They don't care about 2 or 3 people hogging a tower out in the boondocks. However, i'm sure they do care about 15+ people eating up a tower in a city such as Chicago, which is where they need to control bandwidth, as most of those towers only have 2 T1's worth of backhaul at most. There are plenty of people who use this as both their home and mobile connection in urban areas, my boss being one. Either case, 5 GB is ridiculous, they're just becoming followers. At least be a little different and try 10? Now it's REALLY becoming a ripoff at 59.99/month (or 61+ after tax).



phattieg

join:2001-04-29

Winter Park, FL phattieg Member Re: rural option said by ydoucare:



Large cities are the cause for this. They don't care about 2 or 3 people hogging a tower out in the boondocks. However, i'm sure they do care about 15+ people eating up a tower in a city such as Chicago, which is where they need to control bandwidth, as most of those towers only have 2 T1's worth of backhaul at most. There are plenty of people who use this as both their home and mobile connection in urban areas, my boss being one. Either case, 5 GB is ridiculous, they're just becoming followers. At least be a little different and try 10? Now it's REALLY becoming a ripoff at 59.99/month (or 61+ after tax)



Large cities are the cause for this. They don't care about 2 or 3 people hogging a tower out in the boondocks. However, i'm sure they do care about 15+ people eating up a tower in a city such as Chicago, which is where they need to control bandwidth, as most of those towers only have 2 T1's worth of backhaul at most. There are plenty of people who use this as both their home and mobile connection in urban areas, my boss being one. Either case, 5 GB is ridiculous, they're just becoming followers. At least be a little different and try 10? Now it's REALLY becoming a ripoff at 59.99/month (or 61+ after tax) Wait, what makes you think they only have a few T1's? I only ask because most of the ones I have seen either have a microwave repeater on them for backhaul, or are hooked up to the PSTN directly at the tower via a CO/Switch, or remote switch, and those are fed by fiber in most cases, or again by microwave... What phone company were you talking about? I want to know so I don't make the mistake of buying their service one day...

random_texan

join:2007-02-08

San Antonio, TX random_texan to ninjatutle

Member to ninjatutle

Why bash the 'rural folks'? We have just as much right to have broadband as the next guy. If they advertise the service as a "broadband connection", how is it not able to be used at your home for the main connection to the internet? I use Alltel as my main connection, and as the only connection I'll most likely ever see out here.



We're not all as privileged as you are in the cities. Hell, many city folks don't have that many options either.



FFH5

Premium Member

join:2002-03-03

Tavistock NJ FFH5 Premium Member Re: rural option said by random_texan:



Why bash the 'rural folks'? We have just as much right to have broadband as the next guy.

Why bash the 'rural folks'? We have just as much right to have broadband as the next guy. Of course you do. But it is going to cost more. Part of the charm of living in rural areas. But other costs will be lower. All part of the tradeoff of choosing where you live.



Dogfather

Premium Member

join:2007-12-26

Laguna Hills, CA Dogfather to random_texan

Premium Member to random_texan

You have no "RIGHT" to broadband.



KrK

Heavy Artillery For The Little Guy

Premium Member

join:2000-01-17

Tulsa, OK Netgear WNDR3700v2

Zoom 5341J

KrK Premium Member Re: rural option said by Dogfather:



You have no "RIGHT" to broadband.

You have no "RIGHT" to broadband.



Next guy has zero rights to it too! Which means his statement is still correct as in: "We have just as much right to broadband as the next guy..."Next guy has zero rights to it too!



Dogfather

Premium Member

join:2007-12-26

Laguna Hills, CA Dogfather Premium Member Re: rural option That is true.

random_texan

join:2007-02-08

San Antonio, TX random_texan to KrK

Member to KrK

said by KrK:



said by Dogfather:



You have no "RIGHT" to broadband.

You have no "RIGHT" to broadband.



Next guy has zero rights to it too!

Which means his statement is still correct as in: "We have just as much right to broadband as the next guy..."Next guy has zero rights to it too! That's kinda why I said that. I don't have any illusion that I'm SUPPOSED to be provided broadband. I just didn't like the statement that people in rural areas such as myself are the reason these changes were happening.

PDXPLT

join:2003-12-04

Banks, OR PDXPLT to Dogfather

Member to Dogfather

said by Dogfather:



You have no "RIGHT" to broadband.

You have no "RIGHT" to broadband.



We're 12 years into it, and that policy has not been fulfilled. Yet. It may never be. You have the right to have broadband available. According to the 1996 Telecommunications Act, it is U.S. policy that affordable broadband will be made available to all Americans.We're 12 years into it, and that policy has not been fulfilled. Yet. It may never be.

shoan

join:2006-02-27

Benton, AR 1 recommendation shoan to ninjatutle

Member to ninjatutle

when i checked this out in the store the salesman told me that sprint has no problem with it being used as a home dedicated connection. They market it as a dsl/cable alternative in the local sprint store. So this is not just a rural killed it thing. But thank god for a good wisp opening up in our area or we would have had nothing now that sprint is going this route.

ggultra2764

join:2007-09-13

Cambridge, NY ggultra2764 to plk

Member to plk

Well, so much for considering Sprint as an option for getting reasonable Internet service on the same level as cable and DSL. Us rural folk have to fork up more money for Internet speeds not on par with cable and DSL plus unreasonable monthly caps.

patcat88

join:2002-04-05

Jamaica, NY patcat88 Member wimax Guess the new Xohm/Clearwire will have 5GB caps and P2P throttling too. You fanboys can go kill yourselves now.

decifal

join:2007-03-10

Bon Aqua, TN decifal Member damn it Mother Fu#$ers! I just canceled my isdn in favor of the sprint evdo service and now this crap?!? Why do we even have 3 wireless company's, they are all the same now!! Exactly the same. In fact, I bet if you dig deep, the same people set on the boards that make up these decisions..



This is it, landline buildout must be mandatory and 200gig cap acceptable cap for todays technology, but reviewable for future requirements due to higher richer media content.. New definition of rural, and non profitable areas is if you can't get cell service your rural, and if you can drive for more than one exact minute at 35 miles an hour without seeing another house then your rural. Everyone else needs build out service.



And yes i'm pissed atm



jimbo48

join:2000-11-17

Asheville, NC jimbo48 Member More BS from SPRINT? I have no use for EVDO or for most of what Sprint or any other Cell Phone carrier/service "offers" because

1. The service is just too little for too much

2. Is NOT what they advertise-always fall short of their claims

3. Restrictions-CAPS-Always in favor of the provider. Tired of the "Thou shalt not" terms resulting in ETF penalty.



They can keep their texting service, internet cruising GPS MP3 et al. Just provide decent clear stable voice service- a readily accessible voicemail service, accurate billing for service rendered. Cut out the BS with the surcharges non regulatory fees. Spell them out upfront instead of deceitfully hiding them via their outlandish TOS.

In short: Offer a good product., price it fairly and be honest. I know too much to ask for an American corporation.

Joe12345678

join:2003-07-22

Des Plaines, IL Joe12345678 Member WOW free roaming! That is alot better then others that make you pay per k for roaming.



ninjatutle

Premium

join:2006-01-02

San Ramon, CA ninjatutle Member We can thank the thieves who hogs the bandwidth with P2P. Now all of us legitimate users will suffer



Pichin

join:2001-07-01

Oviedo, FL Pichin Member 5GB monthly EVDO Cap Verizon and Att have caps, it makes sence that Sprint would have caps.



ftthz

If love can kill hate can also save

join:2005-10-17 ftthz Member guess if this is imposed I'll be moving to another service once I get a notice

patcat88

join:2002-04-05

Jamaica, NY 1 edit patcat88 Member Re: guess if this is imposed Who? No 3G T-Mobile? Everyone has 5GB caps or doesn't have 3G.



bKevin

@viasat.com bKevin Anon No caps, only reason I use it I have Sprint as my voice and data carrier because they did not have data caps.



Generally, I'm happy with the data service. But this is a good reason to cancel.



After several quarters of bleeding customers, Sprint should avoid a move like this. The upside for imposing caps has got to be minimal. If it's really just 1% of their users who are getting a free ride, who cares? You'll definitely lose more customers from this move.



This announcement is another nail in their coffin.



dberdusco

Elviejon

Premium Member

join:2006-01-27

Phoenix, AZ dberdusco Premium Member ha! ha! . Alltel has no caps. I use my cell phone as a modem for 25 dlls a month connect several computers with ics at home and still get great speed and you what else NO CAPS



hdman

Flt Rider

Premium Member

join:2003-11-25

Appleton, WI hdman Premium Member Alltel is the last.... Well, Alltel is the last one with "unlimited" EVDO access. Lets hope they understand that is a DRAW and continues to offer more for less!



HDMan

EPS4

join:2008-02-13

Hingham, MA EPS4 Member Wait, what? But I thought Sprint loved the consumer and were the good friendly cellular carrier! What's happening? Is Sprint trying to destroy one of their last bases of support now?



Honestly, this company just looks more and more like a mess nearly every single time they do something...



davisjr

@xo.net davisjr Anon We will have to wait and see Since we are all just assuming what Sprint's final policy may be let's not get our undies in a bind just yet. Depending on how the caps are implemented they may actually be a good thing. If the caps are added to voice plans, like the Simply Everything plan then that could leave the network available to people that pay way more for the Broadband Access Cards for their laptops. For example the EvDO add-on for voice plans is only $15/month, but people with PDA's can tether their phones to their laptops (at least I can with my HTC Touch) and if people do that and use up loads of bandwidth then Sprint is losing money. This policy could just force those people to actually pay for what they are going to use.



Shrapnel64

Premium Member

join:2001-01-24

VA, USA 1 edit Shrapnel64 Premium Member Sprint Lost me as a Future Customer



I will just add the BroadBand Access to my Verizon account and be done with it -- 1 company, reliability and the same ol' rules to be done. After all, I will have a 30-day worry free guarantee...so if it doesn't work out, I will just cancel the service.



Edit:



It does make me wonder if they can actually impose these new restrictions on existing contractual customers. After all, they would have to send out a notice, and give them 30-60 days to respond to either accept or deny the new contractual terms. Personally, if it were me, I would not accept it, and terminate service. Too many people do this, and perhaps the new CEO would say "Maybe this wasn't such a good idea...let's try upping the cap, or keep it removed all together."



Customers are #1 Priority -- not when it comes to investors and the falling rate of the American Dollar. I was actually going to buy an EVDO card this weekend, and then again yesterday (Monday) because they were effectively "unmetered" and truly "unlimited." However, I felt something wasn't right, and sure enough -- the news has been announced.I will just add the BroadBand Access to my Verizon account and be done with it -- 1 company, reliability and the same ol' rules to be done. After all, I will have a 30-day worry free guarantee...so if it doesn't work out, I will just cancel the service.Edit:It does make me wonder if they can actually impose these new restrictions on existing contractual customers. After all, they would have to send out a notice, and give them 30-60 days to respond to either accept or deny the new contractual terms. Personally, if it were me, I would not accept it, and terminate service. Too many people do this, and perhaps the new CEO would say "Maybe this wasn't such a good idea...let's try upping the cap, or keep it removed all together."Customers are #1 Priority -- not when it comes to investors and the falling rate of the American Dollar.



n2jtx

join:2001-01-13

Glen Head, NY n2jtx Member Let me be the first to say... Buh bye Sprint! I think you have made another stupid move that will ensure your ultimate fate. When you are at rock bottom the last thing you need to do is imitate your competition. Especially when your competition has a better financial footing and people are more willing to switch to them if there is no perceivable difference.

T4K

join:2002-03-13

Fort Lauderdale, FL T4K Member Your other alternative is Alltel Which I'm probably going to go with Alltel sometime next week. Still on Verizon Wireless here. Finally have coverage in my area.



ninjatutle

Premium

join:2006-01-02

San Ramon, CA ninjatutle Member Give the people an option If they were loosing money on this, offer unlimited at a different price point. Getting metered aint my thing.



Throw out a number an see if people will bite.



rawgerz

The hell was that?

Premium Member

join:2004-10-03

Grove City, PA rawgerz Premium Member Karl Are you going to put an inquiry to Sprint's PR and see if they give you an official statement?



Jon Cox

@sprintlink.net Jon Cox Anon Chill out Nothing has happend yet this is just speculation. This may never happen.

EPS4

join:2008-02-13

Hingham, MA EPS4 Member Re: Chill out That's a very good point, this may be scrubbed before it ever happened...



But this is very bad publicity for Sprint- now the idea that they might cap is on the table, and that hurts the "uncapped" element that is a draw for Sprint EV-DO.