Scott Moffitt, the Executive Vice President of Sales and Marketing at Nintendo of America, has confessed that the company still hasn’t solved the problem of creating a unified digital account for gamers. Both Sony and Microsoft’s consoles have user accounts which are tied to customers purchases. It’s something Nintendo fans have long been clamouring for. Here’s what Moffitt had to say about the situation.

Q: As someone who’s made a pretty significant investment in digital purchases for 3DS, I feel there may be some games that work better on 2DS than on 3DS — Virtual Console, for instance. But the 3DS games that have 3D functionality, I’d rather keep them on the 3DS. It’s not really possible to do that…

Scott Moffitt: It’s not tied to an account. Yeah. We haven’t solved that yet.

Q: Are you working on solving it? It sounds like, to date, Nintendo has been pretty content to keep things as they are.

Scott Moffitt: If you look at the account system, the network ID system that exists now on Wii U, that’s an effort for us to move beyond a device-centric approach to an account-centric approach. But we haven’t done it on the handheld side of the business at this point. We hear that feedback. We hear that criticism, or whatever you want to call it, from time to time. We’re not blind to it. But it’s not something we’ve solved.