Like so many Americans, I spent an extraordinary amount of time last year battling the Kafkaesque, purposefully designed to mind-, soul-, and financially fuck you over, amorphous entity that Comcast tauntingly refers to as “Customer Service”. I learned the hard way that trying to reason with Comcast was a useless endeavor, ultimately resorting to publicly shaming those remarkable bastards into finally responding. In earnest, I submit to the general populace that Comcast’s treatment of human beings is in fact even more appalling than the news media has portrayed. And further, that the endless stream of caustic and seemingly hyperbolic criticism launched at Comcast is not an exaggeration, but rather is wholly warranted.



During my quest to escape from Comcast purgatory, I stumbled upon one peculiar and frightening phenomenon: Comcast’s Facebook Page. It is a place where every single day between 200 and 400 real Comcast customers post desperate, exasperated, often rage-induced complaints hoping for – but not likely to receive – relief of any kind. Comcast’s Facebook page is a digital shit show of complaints so stunningly awful you have to see it to believe, providing us with perhaps the most horrifying glimpse yet into the collective, tortured soul that is Comcast’s customer base. Fool me once, shame on you, Comcast. Fool tens of thousands of innocent customers, go fuck yourself - you truly are a monster of a company.



So brace yourself and sneak a peek, if you dare, into the wretched anus of the kraken that is Comcast: on the left side of Comcast's Official Facebook Page, just scroll down and click “Posts to page”.