Does my garage door have to be closed in order for The SportScreen to function properly? No, The SportScreen works independently from your garage door! In fact, most prefer to use The SportScreen with the garage in the up position allowing for an open atmosphere inside your garage. The SportScreen was designed to protect your garage contents and vehicles as well as a closed garage door.

Can I Buy a SportScreen In Stores? We are working with a number of independent retailers in Canada & US. For more information please see our find a dealer page to see if we have a store in your area.

How much will shipping cost with my order? $15-$99.99 depending on the product you are receiving. We ship anywhere in Canada and the U.S. View our Shipping Policy here

What is your Return/Refund policy? We are confident you will love The SportScreen, but if you need to return your product, we make it as easy as possible. View our Return/Refund Policy here

My garage has a unique design and/or size; can I still install a SportScreen? Depending on how “unique” the design is, The SportScreen may still be able to be installed. Please contact us at orders@thesportscreen.ca if you have any questions. We can custom make a SportScreen up to 18′ wide.

If I leave my SportScreen mounted during the winter, will it be affected by the weather? No, The SportScreen is designed to withstand the harshest weather and temperatures. We do however recommend removing snow buildup from the top of your SportScreen to prevent any sagging and to ensure proper function. Please refrain from using sharp objects to clear snow and ice, as this could possibly damage the mesh.

How do I get power to my SportScreen? The motor can be installed on either side of your SportScreen. You can drill through your home into the garage to the closest standard 110W power outlet. It is also possible to plug the screen into an outside outlet.

I have no power source available where I plan to mount my SportScreen. What can I do? A manual roll up SportScreen is available if preferred. The manual version comes equipped hand crank similar to what you would find on an awning.

How do I install my SportScreen? Our Installation page contains Owners Manuals and short videos that guide you through every step along the way.

I have lights and/or decorations already mounted over my garage; can I still mount and install a SportScreen? The mounting area needs to be clear of all obstructions. If lights need to be relocated, this can be done by an electrician.

My SportScreen is not hanging evenly, what can I do? If your SportScreen is not hanging evenly pull on the higher end when the curtain is in the rolled up position, until the curtain is even. This technique can also be applied if the SportScreen gets stuck due to buildup of ice and snow in the mesh.

Does The SportScreen come with add-ons like nets or targets? We currently have hockey, baseball, and lacrosse targets available for purchase on our Products page . One target of your choice is included with a purchase of a SportScreen.

What is the warranty on your products? SportScreen products are guaranteed for 1 (one) year from the original retail purchase against defects in materials and workmanship.

I am interested in becoming a SportScreen dealer, how can I do this? We are always looking for possible business partners and product dealers. Please contact us at info@thesportscreen.ca so we can discuss how to successfully incorporate The SportScreen into your product library.