Originally Posted by Deidre Originally Posted by

New Patron rates:



1 mo 14.99 (same)

3 mo $40.47

6 mo $71.94



On the same day you're sending out compensation packs for another grand Trion disaster, you're charging us more money for our chaos and disaster. Ok then.



And grandfathering in is great--until your payment method doesn't work, and Trion's support team tells you to delete your credit card--which you can ONLY do if you cancel your subscription--and put a new one on file...and *poof* no more grandfathering. I have mine set to 14.99 b/c of that...so I lost my patron rate on my main. A little notice would have been nice!!!



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See Step #2 in your auto-reply b/c Trion can't process my payment:



Hello,



Thank you for contacting us regarding your recent purchase attempt. I apologize that an error kept it from processing successfully. This can be caused by one of these issues:



1.) Check your payment method to make sure your credit card expiration date is correct and country of residence match the billing address for your credit card.

2.) Try removing your saved payment method and adding it again. Make sure if you are adding a credit card that you enter the correct card verification code (CVV)