Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2018) is seeking a Parts Account Manager for our office in Chesapeake, Virginia.



**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia for eight consecutive years; 2011 through 2018.

Normal Hours: 8:00 a.m. - 5:00 p.m., Monday-Friday

General Info

Job Type: Full-Time

EOE/AA, Drug Free Workplace

Primary Role

To provide exceptional customer service to internal and external customers by developing new Customer relationships and strengthening the existing customer base to ensure maximum account penetration and customer retention. To sell and promote the products and services of Trane HVAC Parts and Supplies.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties as may be assigned.

Function as a sales representative and liaison between customers and the office.

Visit and support customer accounts.

Perform analysis on customer needs and uses.

Ascertain current market opportunities.

Focus on increasing sales to existing assigned accounts.

Look for new accounts.

Establish systematic customer contact to provide ongoing information.

Review and provide feedback on customer support programs (i.e. Comfortsite).

Identify customer problems and/or needs and recommend solutions.

Research and provide competitive parts sales data to parts leadership.

Maintain customer data files.

Create and maintain territorial listing noting classification of customer and frequency of calls (Microsoft Outlook).

Attend sales meetings and report sales activity, account development, and upcoming itinerary.

Maintain records of quotas, sales, customer information, and requests by updating data with Parts Leader.

Notify customers of specials.

Possess knowledge of Trane and other product lines to be able to demonstrate and discuss with customers.

Provide backup support for inside sales.

Make new product presentations and sales presentations.

Achieve monthly and yearly sales and gross margin goals.

Develop and demonstrate use of customer action plan to identify the long term, mutual support requirements for a strong and profitable partnership.

Develop relationships with more than one key player in each account.

Flexibility to work overtime/weekends, as required.

Regular travel requirements with some overnight travel.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

High school diploma or equivalent required

Associates degree or experience in professional sales (2 years) preferably in the wholesale or HVAC field

Previous inside or counter sales experience in wholesale distribution a plus

Ability to read and comprehend simple instructions, short correspondence, and memos

Certifications and Licenses:

Valid Driver’s License with good driving record

Special Skills

Good computer skills with working knowledge of Microsoft Office

Excellent verbal and written communication skills

HVAC technical knowledge a plus

Planning, Spreadsheet and Database skills

Professional demeanor

Must have the ability to identify and provide solutions to our customers needs

Other Requirements:

Ability to pass drug screening

Ability to pass formal background check

Ability to prove U.S. Employment eligibility

Willing to travel locally as required

Safety:

Use safe work practices in the office and promote safe practices in the field.

Notify Parts Manager or Safety Coordinator of any unsafe conditions.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

This position works in a variety of environments; from inside office to outdoors, mechanical / equipment rooms and industrial work environments. Frequent outdoor travel is required to visit customers.

The noise level in the work environment is usually moderate.

Physical Demands

Mobility within the office and on the job site

Willing to travel overnight up to 5%

Able to prove U.S. Employment eligibility

Ability to regularly lift and move 10 pounds, frequently lift and move 25 pounds and occasionally lift and move more than 50 pounds

Position requires long periods of standing at the counter and long periods of sitting while operating a motor vehicle

How to Apply

Go to the following website and apply online: http://www.damuth.com/careers/

Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

EOE/AA, Drug Free Workplace

EEO Statement

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Benefits