2011-10-31 08:22 , edited 2011-10-31 08:56 by hcoffee

Here is my server's historical data: http://www.gametracker.com/server_info/173.199.104.115:25200/ [gametracker.com]As you can see, we saw a lot of activity during the first week of release. One or two people from our platoon could join the server and it would fill to 64 players within minutes or even seconds. Over the weekend I did a server reinstall in an attempt to fix a problem with the server dumping all players. After doing this update, the activity completely drops off (the small spikes are from people in my platoon trying to get it seeded). We no longer get joins from players who choose quickmatch.I don't think this is a coincidence; after the reinstall it wiped the server from Favorites and History and my theory is that Quickmatch never picked it up again. A couple of times we had the 8 person minimum and played an entire match but never had a single join outside of friends we invited. None of the config has changed from the default. The server shows up in Battlelog. Let me reiterate: we had over 3500 unique hits to the server in the first few days of release. I did a reinstall in an attempt to fix a problem, and now we get ZERO new hits. That just doesn't seem like bad luck to me.Has anyone else had this problem? I think this is a serious issue because server operators are essentially wasting their money on servers that see zero population from Battlelog's quickmatch. I would appreciate any help in getting the word out to DICE and would like to see a fix for this soon.My theory is that there is something on the back end of Battlelog that hasn't picked the server up again for quickmatch eligibility. I've tried restarting the server several times and no luck.Also, why did my server get wiped from all favorites and history when I did the reinstall? This is another problem IMO because a lot of players choose servers from their history or favorites to play on (I think that's the point of favorites, I could be wrong though). My server was down for less than a minute while it reinstalled, but Battlelog decided it was no longer around. Now I can't even recover the people who visited the server the most during its uptime.Bump this if you want to see it resolved or think this is a problem. I'm sure it's an issue for many other operators as well who are having 100% empty servers. I think this is an issue worth caring about because the community supports the game's multiplayer by providing the server infrastructure, and DICE/EA should try to help them out, especially since Battlelog "should" be trying to populate servers automatically.Edit: Also tried the R6 update after this issue started. No luck.Another edit: I have tried literally everything within my power to fix this. I've tried another reinstall, server name change, putting in all config values needed for quickmatch, etc. I doubt my Gameservers support ticket will solve the problem too, I think the issue is with Battlelog's Quickmatch system on the back end. I would really appreciate a response from DICE/EA.