Valued Customer,When we launched our FREE Phone Number Program almost 7 years ago, we knew supporting and maintaining this service would bring its own unique set of challenges; however we felt the value this service could provide our customers outweighed the negative.Over the past several years significant changes in the regulatory environment, as well as an extreme uptick in fraud/abuse have caused this paradigm to shift. Despite these facts, weve continued to provide/support this product entirely free of charge.In short, these changes have transformed what initially started as a value-added service for the BYOD Community into an untenable burden on our companys resources. As a result, weve been forced to make the difficult decision to discontinue our popular Free Phone Number Service on February 28, 2019.We entirely understand that there will be a lot of questions/concerns related to this change and we want to assure you that we will work openly and diligently to address them all. Below is an overview of the basics, as well as some links with additional information:Can I maintain my number(s)?YES. Weve created a new low-cost plan for $1 per DID/month that you can automatically transition your numbers to on 2/27/19. To opt-in to this plan, please click hereWhat does the new plan include?For $1 per DID/month our Dollar Unlimited plan includes 2 Inbound Channels and UNLIMITED inbound usageDo I have to do anything if I dont want to transition my numbers to the Dollar Unlimited Phone Number plan?No. Any FREE Numbers that have not been converted to our new Dollar Unlimited plan will automatically be cancelled on 2/28/2019I still have questions, where can I learn more?Weve added a detailed FAQ Section to our site to address concerns regarding our decision and to let you know exactly what to expect when we reach the deadline date. If you would like to learn more, please check our FAQsWhile the telecom industry is ever-changing, our commitment to providing innovative/affordable service solutions remains the same as it was when we started our company 15+ years ago.We understand that when it comes to phone service you have a choice and we THANK YOU for choosing Callcentric.Sincerely,The Callcentric Management Team