Time commitment & Hours

When the rest of the country is sleeping, 2/3 of our crisis situations—and by default texter volume—occurs at night. Our greatest need for Crisis Counselors is between 7pm and 3am PST (10pm and 6am EST).

Are you a night owl or early riser? Looking for an odd-hours volunteer opportunity in crisis intervention? You’ve found the right place!

Crisis Counselors commit to volunteering 4 hours per week until 200 hours are reached. Ideally, we expect you to fulfill your commitment within one year. Before you begin as a counselor, you’ll also complete a training period to give you all of the expertise you need to successfully and empathetically navigate crisis intervention.

This training is free for you, but it costs Crisis Text Line $1,008 to train each Crisis Counselor. So, we need volunteers to see training through to the end and serve out their 200-hour commitment.