Me: “Hello, Mrs. [Customer], I have the bid for your cabinets done.”

Customer: “Great, thanks! Can you fax me a copy?”

Me: “No problem; what’s the number?”

Customer: *gives me the number*

Me: “Okay, I will send it over right now.”

Customer: “One more thing. This fax is at my work. Could you please fold the paper in half before you fax it? I don’t want any of my coworkers to know that I am remodeling my house!”

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