Since 2014, Flint has received millions of dollars in aid, and the state of the water is improving – but residents are still left with physical ailments and lifelong fears

Flint crisis, four years on: what little trust is left continues to wash away

LeeAnne Walters was one of the activists who brought Flint’s brown, lead-laden water to the world’s attention, thrusting plastic bottles of dingy liquid into camera lenses and the national consciousness.

Four years later, you might think things have improved in the Michigan city. But Walters is still bathing her kids in bottled water, which she heats on the stove in four separate pots and a plastic bowl in the microwave.

“I know as far as the lead in the water that’s OK, but it’s the lack of trust that was never rebuilt,” said Walters. “How do I put my kids in that, knowing they’ve suffered?”

Flint's water crisis: what went wrong Read more

It is four years since the city’s water switched to the Flint river, without lead corrosion controls, prompting the public health crisis.

In the aftermath, Flint received presidential visits, millions of dollars in donations and government aid. It is the subject of scientific studies. It has a Netflix series, Flint Town. Walters has now won the Goldman environmental prize for activism, which comes with a $175,000 unrestricted prize. And, importantly, the state of the water is improving.



But, despite all this attention, regular people feel that little has changed since the crisis.

Debra Furr-Holden, a researcher at Michigan State University who received a five-year National Institutes of Health grant to study how to deliver health resources to Flint residents, said even though federal agencies flung themselves at the city, “the impact of their presence is not known or real for the residents”.

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Rather, a paradox has taken hold.

Most attention directed at Flint goes into cleaning up the city’s water supply, an undeniably vital goal. But it also feels like a bizarre one in a city where many people are unlikely to ever drink another drop of tap water as long as they live.

“The biggest thing that people are not talking about is the psychological damage,” said Walters. “I’ve seen people go into full-on panic attacks, hyperventilating, trying to take a sip of water at a restaurant, and they just can’t do it. I know of a 17-year-old who is terrified to take a bath.” She added: “These things have not gotten better.”

Facebook Twitter Pinterest The water resource ‘pod’ at the West Court Street Church of God in Flint, one of the few pods that still exist. Photograph: Garrett MacLean/The Guardian

Multiple government workers were criminally charged over the disaster. The city switched its water supply back to Detroit’s water, away from the Flint river. But for the roughly 100,000 people who live here, the damage is done.

The list of physical ailments is long. Flint resident Keri Webber’s daughter caught pneumonia-like legionnaires’ disease and has permanent lung damage. Her husband of 27 years suffered an eye stroke and has uncontrolled high blood pressure. Her daughters, variously, have kidney damage, fatty liver, anemia and lead-laden bones. Webber suffered a mini-stroke, where her memory was “fried”. When the crisis was at its worst, the family had 17 doctor’s appointments in five days.

Other Flint residents have had recurring skin rashes. Gina Luster, an activist with Flint Rising, a local community group, needed a hysterectomy after she developed debilitating abdominal pain during the crisis. There were so many miscarriages in Flint that University of Kansas economists found the fertility rate dropped by 12%, and fetal death shot up by 58%.

The mental scars are as tangible as the physical. Webber can only talk about water at a friend’s house – not in her family home – because her daughter has post-traumatic stress.

Her daughter stopped her mother from doing dishes because she can’t stand the sound of running water; had carafes of water removed from restaurant tables as anxiety peaked; and ripped fellow students backward from water fountains when they leaned in for a drink. Webber smacks her lips three times before she says this sentence, irritated: “We’ve been guinea pigs.”

Flint activists still waiting as governor escapes fallout of water crisis Read more

The switch to the Flint river may have caused lead contamination from pipes, but it was not the river’s only problem. As early as the 1930s, fish died en masse in the river thanks to industrial pollution. High levels of bacteria, industrial waste and sewage were found in the river repeatedly over the next 90 years.

“Who can land on this earth and tell a Flint resident their water is fine?” said Luster. “It’d have to be God.”

Some activists believe Flint residents should receive fully covered healthcare (one called it “Flintcare”). America has the world’s most expensive healthcare, and for anyone not receiving insurance through Medicaid, a government program for the poor, bills pile up quickly. Currently, 41.9% of Flint’s residents live in poverty.

Flint Rising activists said healthcare is top on the list of three demands. On 25 April, when, four years ago, officials switched Flint’s water supply, they plan to rally in Lansing, the state capital.

To be sure, Flint is a town divided. Friends have been ripped apart by lawsuits, testimony and endless lobbying.

Luster said that during the crisis, activists were “sleeping on each other’s couches, feeding each other’s kids. Now, a lot of us can’t even be in the same room”. But even residents independent of Flint Rising said free healthcare is a “no-brainer”.

“I don’t think we should even be begging for insurance. It’s a no-brainer,” said Webber.

“If this were any other town, this would not have happened. They would have insurance,” she added. Webber has Medicare, the government-run health program for elderly and disabled Americans, but even that requires her to pay about 20% of costs.

Facebook Twitter Pinterest Workers load cars with cases of water in front of the bowling alley, now closed. Flint Michigan water supply crisis Photograph: Garrett MacLean/The Guardian

Some Flint residents did receive Medicaid following the crisis, a common way for government to expand healthcare to families, usually following a natural disaster.

“Even the notion that something else needs to be done to quantify the exposure is a waste of resources,” said Furr-Holden, the MSU researcher.

“Water is not the worst thing that happened to Flint. Poverty and disinvestment are the worst things that happened to Flint. What the water crisis did was bring to light all the other issues.”

If all Flint residents received fully funded health insurance – through an act of Congress, for example – the best recent example would be the James Zadroga Act, which established health benefits for people who responded to, worked or lived near Ground Zero on 9/11.

Health officials in Flint have begun a “Flint Registry” to connect affected families to health services. New York City’s “9/11 Health Registry” is the largest in US history to track the health effects of a disaster.

For LeeAnne Walters and many like her, the routine since sky-high lead levels were found in Flint’s water remains the same. Drive to the local supermarket to get water. Refill plastic gallon jugs with water not from Flint (the tap is next to boxes of water pitchers which filter lead). Do this a few times a week.

Walters’ husband lives in Virginia. Every two weeks, the whole family – LeAnne, her brother Stephen, her daughter’s boyfriend Matt, and sons Garrett and Gavin (twins, seven) – pile into the minivan to head to Virginia Beach. It’s a two-week visit. Then they head home.

Asked why she chose not to move to Virginia – why deal with the headache and heartache of living in Flint – she is indignant.

“Because our work’s not done here,” she said, unflinching. She paused. Behind the false eyelashes she’s worn since Flint’s water caused hers to fall out, her eyes fill with tears. “Because these are my neighbors and my friends and family.” Because, she said: “You need to be able to fall apart.”