1. Regularly Keep in Touch with Your Members on Changes That Your Business Might Be Making Over the Coming Times

With the Covid-19 having no set end date, we are all fairly in the dark as to when normality will be restored, however, providing your members with up to date information regarding your business (any timetable changes, new classes being implemented, new instructors that may be coming onboard etc) is a smart move. We recommend using a variety of channels for example, social media, WhatsApp groups, maybe even post a YouTube video with a 5-minute clip of you discussing your thoughts & next steps for the Club. If you have a member app like FitSense, be sure to weave this extremely effective communication channel into the mix too.