A factory second?

Review by John M. on 14 Jan 2020

review stating A factory second?

I don't know what happened, but a large scoop of cream was missing from the container. This is not merely normal "settlement" of the product, which is to be expected. This is either a factory second or someone took out a scoop of the shave cream for some reason. This was meant to be a gift, but when I received it and opened it up, I knew immediately it was unpresentable, and thus I bought a different gift. While some settlement in shipment is normal, this is clearly not normal, especially for the price. I kept it for myself and the cream provides a good shave, hence the 3 stars.