(CNN) Right there, on the floor of the shoe store, the teenage clerk sat down and just talked to the girl with autism.

"He gently tried shoes on her and explained to her why they would feel different and in time they would soon feel OK," the girl's mom recounted in an email to the Clarks store in Bicester, England. "He sat patiently while she cried ... He didn't once make us feel like we were taking too long or being a nuisance."

The tender scene has earned Jacob Tayler, 18, wide praise for his patience and sensitivity since his dad tweeted the "celebration alert" his son got last week from the shop for going "above and beyond" expectations during the March episode.

I'm ridiculously proud of both of my children, but my 18 year old son was presented with this at his Saturday job yesterday and I might be a little choked up. pic.twitter.com/BpNUY6098b — james flibble (@JamesFlibble) May 26, 2019

"Nobody mentioned she had autism," Tayler told CNN. "I just went over and asked if I could be of help. She said, 'Yes, please.' I did my best to help her."

"I'm trained to work with people with autism and disabilities, so I told her not to worry, saying I would stay with her and she wouldn't have to wait a while. I know how traumatic it can be for people with autism in a busy place," he said, referring to what some call sensory overload.

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