I purchased this laptop at Best Buy and love, LOVE, love it! I purchased (and immediately) returned two laptops to Wal-Mart before finally finding this laptop at Best Buy. I wish I had gone to Best Buy first. The two laptops I returned were a Toshiba Satellite and a Compaq Presario. The Toshiba had a hard drive failure and the Compaq was horribly slow when opening programs or just opening a webpage. I was impressed with this HP laptop on display and am so glad I bought it. It is fast, opens the internet and programs quickly. The case doesn't feel cheap like the Toshiba and Compaq and actually looks and feels sleek. The touchpad is responsive and the keyboard types nicely and isn't loud. The touchpad buttons are super quiet (a pet peeve of mine is when I am clicking, if the touchpad buttons are loud and disturbing to those in the same room as me). This laptop is sleek and sophisticated looking and priced beautifully at $378. and looks much nicer than those priced much higher. We own an HP All-in-One desktop and wireless, All-in-One printer and have been very impressed with the performance of our HP Products and we prefer to stay with a single brand. This laptop looks like I spent much more on it and I am very pleased. This is a great purchase for anyone: student, family, professional, etc. The screen is crisp and glossy-looking. I love the sleek and softness of the laptop casing since it doesn't feel like the cheap hard plastic. The grid touchpad is different and would be the only thing I would change. I prefer the smooth touchpad, but that is more of a preference. Regardless, I use a Logitech wireless mouse and it installed wonderfully. I would definitely recommend this laptop to anyone.