The cracked window of North East Line train seen on Sunday (5 November) afternoon. (PHOTO: Courtesy of Mr Ng)

Passengers aboard a North East Line (NEL) train were given a brief scare on Sunday (5 November) afternoon when the window of one of its carriages suddenly cracked while the train was in motion.

The incident allegedly took place at about 2.30pm while the train was travelling between the Little India and Dhoby Ghaut stations.

A civil servant who wanted to be known only as Mr Ng said he was on the train when he “heard a loud sound like a gunshot”.

“I looked over and saw that a glass panel had cracked. The passengers quickly retreated from the affected carriage until it was empty, but some of us came back after a while,” said the 37-year-old.

In a statement sent to Yahoo News Singapore on Sunday evening, Tammy Tan, senior vice president of corporate communications at SBS Transit said the operator is investigating the incident. She said, “The train in question has already been taken off service with no reports of any injuries. As the window is installed with tempered glass, it did not shatter. We are investigating the incident.”

Note: This story was updated on Monday morning 6 Nov at 8:45am with a statement from SBS Transit.

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