Meetup is one of the world’s largest network of self-organized clubs and community groups. It helps people connect face-to-face with other people who have similar interests and hobbies.

Being a passionate Meetup attendee myself, I wanted to answer these three questions:

#1. How are people currently using the Meetup app?

#2. Are users facing any usability issues while using the app?

#3. If yes, what can I do to help solve these issues through design?

This is a UX case study that explores those various questions.

Note: I do not work for nor am affiliated with Meetup. This is a passion project, enjoy!

The Process

I divided my game plan into 5 distinct phases, cheers to IDEO’s human-centered design thinking process.