Company: The RealReal

The RealReal Posted: 09-18-2019

09-18-2019 San Francisco, California - CA United States

The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the life cycle of luxury items is leading innovation in sustainable fashion. We’re proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA.

Employees at The RealReal are dedicated, collaborative and innovative, and we’re looking for exceptional talent to join our team. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother’s room, and flexible work hours!

At The RealReal the development team is composed of strong full-stack engineers and is instrumental in the success of our luxury fashion marketplace business. You will be exposed to the latest technology, a pervasive data-driven culture, while surrounded by a friendly, helpful team. The fast growth of our business gives you the opportunity to make a strong impact.

As part of the Consignor team your work will directly impact the supply side of our business. You will work closely with the Sales organization implementing improvements and custom flows for high efficiency. You will be responsible for a seamless reliable integration between Sales Cloud and other Salesforce products, such as Pardot and ExactTarget, plus other proprietary systems. The team will rely on you to suggest best practices and architecture design. You will participate in solution discussions with engineers and product managers and maintain a configuration runbook.

This position is based in San Francisco, CA and reports to the Senior Director of Engineering.

DUTIES & RESPONSIBILITIES

Manage user setup, access and create custom objects, fields and page layouts

Develop and monitor Salesforce reports for unexpected trends

Respond timely to urgent requests from the field

Lead the testing and deployment of code and configuration changes

Work with stakeholders and product management and tech leads to understand needs and identify solutions

REQUIREMENTS

3+ years experience with Salesforce.com administration & proven knowledge of Salesforce CRM and Force.com platforms

Strong understanding of Sales Cloud, Pardot and ExactTarget

Strong understanding of Salesforce fundamentals: opportunities, leads, reports, workflow rules, triggers, and data loader

Understanding of Salesforce performance fundamentals

Ability to read and understand Apex code and Visualforce

Salesforce Certified Advanced Administrator (preferred)

Salesforce Certified Platform App Builder or Salesforce Developer (preferred)

Understanding of git and Github workflows and exposure to Salesforce DX

Bachelor of Computer Science degree or equivalent

NICE TO HAVE

Experience working in a customized Salesforce environment with 500+ users

Experience with any of Ruby, Elixir, Phoenix

Advanced CS degree or equivalent

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements.