TULSA, Okla. — Residents at an east Tulsa apartment complex are without water Wednesday night. The city of Tulsa said the Ivy Place Apartments hasn't paid its bill since December and owes them about $26,000.

Residents said they were given no warning about their water being shut off. Richard Smith said he noticed low water pressure Wednesday morning.

"This morning when I woke up and washed my face, there was no water, it was barely dripping," said Smith. "But then there was no water completely.”

Lawanna Edwards said part of their rent covers the water bill. Now, Edwards and her family are unsure of what to do.

“We've got kids, we've got dogs," Edwards said. "So, now we’re trying to figure out how we’re going to take baths. How we’re going to give dogs water. You know, we’re going to have to figure this out like, what are we going to do?"

The city sent a water truck to the complex for a couple of hours so residents could fill jugs and bottles.

A company called TEH Realty owns the complex. A basic search shows similar problems at the company's other apartment complexes. Residents at Ivy Place said they've run into problems here in the past and the place is unreliable.

“You pay your bills and all that and you’ll put in a work order," Smith said. "Like, I put in a work order for that window and they still haven’t fixed it. That’s going on a month now. And they still haven’t fixed it. So I cannot sleep in that room or nothing because it’s so cold in there.”

Now, residents are left with no water and no answers.

“Somebody needs to come in," Edwards said. "Somebody needs to be accountable for these families.”

Residents said when they tried contacting apartment management, the office was closed and they got a busy tone on the phone. 2 Works for You also reached out and also got a busy tone.

The city said it is working with the complex owners on a resolution.

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