Where do you get your data from?

ThisIsMe is connected to numerous registered databases and data sources, extracting updated data every time a new check is requested.

Do you sell our data?

No, we do not sell any data about your business or your customers.

Do you provide Global Solutions?

Yes, we are able to perform identity verification and due diligence checks in 196 countries.

Can I store my employee and customer information for future reference?

You may legally keep the information for the length of time they are working for your company. However, you must delete their information within 7 years of the employment ending.

How secure is your cloud-based solution?

Numerous studies have established that data stored in the cloud is less likely to be lost, deleted or leaked than data stored on a personal computer. ThisIsMe complies with the PCI-DSS and ISO 27001 - 27004 standards and maintains bank-grade security using 256-bit SSL encryption. All our data is fully encrypted at rest and in transit, and we employ state-of-the-art firewall and backup technology. All our data is continuously backed up in several high security access-controlled data centres in different locations.

What happens if I accidentally delete an applicant’s data? Will I be able to retrieve it?

Just in case you accidentally delete a record, we hold a backup on a secure remote server that holds the data for 24 hours.

Isn’t this an invasion of privacy?

We never carry out any checks without the applicant’s consent. Take a look at our Privacy Policy for more information.

How long is the applicant’s data held?

As long as an applicant gives us their consent, their data is held until the applicant or their employer requests for it to be deleted.

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Is there a minimum spend?

No. You can buy as many checks as you like through our pay-as-you-go system.

What are my payment options?

We accept payment through card or bank transfer.

Can I cancel my account?

You can always delete your account and all data in it. We ensure that data is irrevocably deleted once the need for it has ended, in accordance with Data Protection Regulations.

Do I need to pay for extra users?

No. You can add as many users as you want to your account.

Do you offer discounts?

Yes: with ThisIsMe, you receive discounts depending on the amount you top up. Take a look at our Pricing to see exactly how the system works.

Couldn't find what you were looking for?

Visit our Contact Us page or chat with us using our chat feature.

Does ThisIsMe integrate with my system?

ThisIsMe integrates with many systems across various industries.

What is the process for approval to access the Production API key?

Begin by contacting ThisIsMe to explain the context in which you would like to use the ThisIsMe platform. Our customer success team will contact you to discuss your use case in more detail to verify that it is compliant with current regulations. Once this is approved, you will get full access to the production API key.

How can I partner with ThisIsMe?

ThisIsMe is an API Company and eager to partner with solution providers that make compliant use of its solutions. Please contact the ThisIsMe Partner team to discuss Partnership opportunities.