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When things go wrong, those in power often promise to make it right. But do they? In this series, The Times investigates to see if those promises were kept.

BANGKOK — The Thai woman was riding on a motorcycle on her way to work when a pickup truck sideswiped her on a rural stretch of asphalt in northeastern Thailand. The truck’s driver was an off-duty police officer. He was drunk.

Orathai Chanhom, the motorcyclist, was catapulted off her bike and killed almost instantly in the crash.

The officer who struck her still has his police job. His driver’s license was not taken away. A court declined to sentence him to prison.