STATEN ISLAND, N.Y. -- When Maria Sprizzo received an astronomical Con Edison bill to her Great Kills home in early 2018, she didn’t know what to do.

“I’m reading this thing, and it says that I owe them $2,000,” the 83-year-old Sprizzo said. "I called (the utility company) to no avail. Then I read it carefully and I noticed that the letter was addressed to the pole -- a wooden pole in front of my house. You don’t write to a pole, if you’re normal.”

She continued to receive bills in her mailbox addressed to Charter Communications, with her exact Durant Avenue street address followed by the word “pole.” All the while, she continued to receive her actual monthly bill.

A recent bill sent to a wooden pole -- the exact address is protected for privacy reasons.

In addition to the almost-monthly pole bills, she began receiving service termination notices. The most recent correspondence with the pole came Feb. 22.

“I kept protesting and calling up, and none of them helped,” she said. “I’m 83 years old. Why are they putting me through this? I’m a nice woman.”

Allan Drury, a spokesman for Con Edison, was able to provide some clarity on why the bills and notices of termination kept being delivered to Sprizzo.

The customer on the pole, which according to the correspondence is Charter Communications, is in arrears, according to Drury. He added that Con Edison is following its standard procedure by sending the bill to the pole and to a post office box in St. Louis, Mo.

Drury did not provide information on a third address in the Woodside section of Queens listed on the termination notices.

He said Sprizzo was never at risk of having her service shut off, and was not expected to pay the bill.

She said she just wants the letters to stop.

“That mail comes into my box every month,” Sprizzo said Monday. “What they’re doing is completely wrong.”