As the holidays draw near, many of us lie awake at night fantasizing about next year’s profits, just like Ralphie in A Christmas Story. Sadly for some, those profits will be just as elusive.

But it doesn’t have to be like that.

There’s one sure-fire way, backed by an encyclopedia’s worth of data, you can generate significantly more profit and stability for your company in 2015. It doesn’t require financing, fancy consultants or an overhaul of your operation. What it will cost you is a changed mindset.

To transform your business in 2015, treat every customer like you’d treat a houseguest.

That’s it.

If you and your team can master this simple trick – of making customers feel like company – you will see a significant spike in profits. We’ve created an infographic to show you what we mean…and what your fair-to-middling customer experiences are really costing you.

To post this infographic on your site, use the code below.

<img src=’https://mpactgroupinc.files.wordpress.com/2014/12/cxstatstotransformyourbusinessin20151.jpg’ alt=’MPACT Group Inc.’ width=’540px’ border=’0′ />

Tags: customer experience, Customer Experience Management, Infographic