The TL 9000 Quality Management System (QMS) have been made and continually updated by QUEST (Quality Excellence for Suppliers of Telecommunications) Forum to meet the quality administration framework necessities of the overall media communications industry. It characterizes quality framework necessities for the plan, advancement, generation, conveyance, establishment and support of telecom items and benefits, and gives an estimation framework that, when actualized, permit organizations to track execution and enhance comes about.



As the business' extraordinary augmentation to ISO 9001:2000, TL 9000 incorporates four supplemental zones to the ISO standard:

reliability and associated costs

software development and management

requirements for specialized service functions such as installation and engineering

requirements to address communications between telecom service providers and suppliers

Due to its broadcast communications center, TL 9000 wipes out the requirement for different telecom quality administration measures, diminishes expenses of working together, and at last outcomes in better items and administrations to purchasers. Besides, gives the predictable arrangement of value desires expected to drive effectiveness and execution over the worldwide media communications store network.