The shipping is $5 for US & Canada, and $10 for international.

You'll receive a tracking number once your package has been shipped, except for Canadian orders. Tracking parcel in Canada is too expensive even though we're located in Vancouver, Canada.

After you receive the shipping confirmation email, you can expect to receive the package in

• 2-4 business days for US and Canada

• 10-14 business days for international

But of course, actual delivery times depend on origin, destination, weather conditions and other factors. We had one international customer who received their package after 40 days (25 business days). It's rare but it does happen.

If it's been past 14 business days since the shipping notification email, please contact your local post office and customs agency to see if your package has arrived and you haven't been notified. For the rare case of a package being lost, we can file a claim after 40 days.