theunit

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Member Back to Top Post by theunit on I got my tickets on saturday right before the site got shut down. The money is out of my account, and I've received a conformation e-mail. I just now got an e-mail telling me that my order was cut short, and there will be a private sale for people who tried to buy tickets on the first day and weren't able to. The private sale tickets will be at the level four price as well. All that being said, I really hope I don't have to buy my tickets again, but I'm thinking it's just because I made multiple attempts to purchase tickets.

theretheremss

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Joined: January 2012

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Member Back to Top Post by theretheremss on Dear Bonnaroo Fan,



Thank you for attempting to purchase your tickets this past Saturday for the 2012 Bonnaroo Music & Arts Festival.



Due to the serious technical problems experienced by our ticketing system, your order was caught short in the processing cycle. We are very sorry for the inconvenience and we wish to give you the opportunity to purchase your tickets before the new Bonnaroo on-sale is launched this coming Saturday. We have increased the allotment of Price Level 4 tickets in order to accommodate your purchase at that price level. In the next 24 to 48 hours you will receive an access code that will allow you to purchase 2 (two) tickets at the Price Level 4 price of $244.50 (plus applicable fees). You will have till Friday, February 24th at 5:00PM EST to complete your order.



If you would like to purchase additional tickets or other options (e.g. RV Pass, RV Rental, Tent City, etc), please reply to this email and a customer service professional will help facilitate your order. Any additional general admission tickets purchased prior to the on-sale will be at the Price Level 5 price of $259.50 (plus applicable fees). The Bonnaroo on-sale will be re-launched on Saturday, February 25th at Noon EST for the general public.



Thank you for your patience and support. We're looking forward to seeing you at Bonnaroo this year!



Sincerely,



Musictoday

drye3000

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Joined: February 2010

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Member Back to Top Post by drye3000 on theunit said: I got my tickets on saturday right before the site got shut down. The money is out of my account, and I've received a conformation e-mail. I just now got an e-mail telling me that my order was cut short, and there will be a private sale for people who tried to buy tickets on the first day and weren't able to. The private sale tickets will be at the level four price as well. All that being said, I really hope I don't have to buy my tickets again, but I'm thinking it's just because I made multiple attempts to purchase tickets.



i got an email about the resale in each email account that i have since i used both of them in my attempts. i got an email about the resale in each email account that i have since i used both of them in my attempts.