I think it’s pretty simple, people are looking at the same situation in 2 different ways.

Camp A: Waytool misses ship date. Waytools apologizes and says they will deliver it late.

Waytools misses ship date 2, (silence)

Waytools misses ship date 3, (silence)

Waytools misses ship date 4, (silence)

Waytools misses ship date 5, (silence)

Waytools misses ship date 6, (silence)

Waytools misses ship date 7, (silence)

... ... Waytools misses ship date 23, (silence)*

For some reason, Camp A thinks that the one apology only applies to the first missed ship date. And presumably, for the same reason they somehow think that the next 22 (supposed) ship dates also require apologies.

But here’s the thing: Waytools has already apologized! No further apology is necessary. That brings us to…

Camp B: Waytool misses ship date. Waytools apologizes and says they will deliver it late.

... ... (23 months later, still silence)*

The key to Camp B, which Camp A can not comprehend for the life of them, is the singularity of the Textblade. There is only one product. That single product has a single ship date (sometime in the future, when it actually ships). Waytools is late to hit that ship date. With a single ship date, you can therefore only be late for it once. Waytools has apologized for that singular lateness. In advance even! Why would they ever need to apologize multiple times for a single offense??

DBK, am I portraying Camp B accurately?