In the last two weeks, there have been at least two fights inside a Fargo mall and management is doing something about it. .

While we don't know the details, shoppers told us they say they feel less safe after the recent acts of violence.

The scene at West Acres Mall on Saturday was chaotic and violent.

A brawl broke out involving several teenagers, at times, grabbing chairs and throwing them at each other in the food court. Another punching someone on the floor.

Several shoppers looked on, some protecting their kids as the fight continued.

It was a fight Christine Waquan said lasted between five to ten minutes.

“You had people calling 911 and just almost like the whole food court in sheer panic,” Waquan said.

Waquan said the child she was with was traumatized by what happened.

“Like this was a huge event for her, like she was just silent,” Waquan said. “Like getting her out of the mall was just awful.”

Waquan said she's upset mall staff took so long to respond.

“It almost should've just ended faster than it was and it wasn't,” Waquan said.

It's estimated nearly a dozen teens were involved in the brawl and Fargo police and mall management said they've been identified.

In a statement, West Acres Mall stated the teens are banned and management is also defending how its security responded stating they were there within 90 seconds of being notified.

The mall has seen other fight-related trouble recently.

People we spoke with say it’s the third one in the past two weeks, however, mall management would only confirm two such incidents.

“You hear stories from your friends, from your family, from your neighbors, about different events that have gone on at this mall," Waquan said. "And you're just like wow, what's happened to West Acres."

Waquan said she plans to continue to going to the mall, but doesn't plan on hanging out there any time soon.

According to West Acres Mall, the mall has a robust surveillance system and security officers have body cameras

Management said safety is a top priority and they won't tolerate such incidents at their mall.