We've increase our refund and exchange policy from 60 to 100 days. To be eligible your pack must be in like new condition.

Request must be submitted within 100 days from the date your pack was delivered.

Once approved we will provide an RA number along with shipping instructions to send the returned item(s) back to our shop in Arizona.

Please know: We are not able to provide pre-paid labels for returns. All return shipping costs will be paid by the customer

Customers that purchased a pack prior to March 27th, 2020 are eligible for free return shipping and full refunds (Standard Shipping only - No refunds for Fastpass shipping).

A 25% restocking fee will be applied if your pack is not in "like new" condition.