Fellow Citizen,

This message is to inform you that The American Patient Defense Union is now open to receiving your personal complaints and grievances in interacting with Healthcare providers, insurers and drug/device companies.

Three categories of complaints will be considered by The Union:

Personal grievances about “process issues” at specific hospitals and practices. Complications or allegations of harm at the hands of specific practitioners, hospitals or drug/device companies. Personal financial difficulties, collection notices or bankruptcies caused by specific hospitals, practitioners or insurers.

Please limit your initial communication with The Union to a 500-word email submitted to complaints@patientrights.org. Please describe your grievance as concisely and specifically as possible. Following review and consideration of the information you provide, we will conduct a personal interview by phone in order to strategize with you. No communication with your providers or insurers will take place until we have conducted an interview and obtained your full consent to proceed. If you wish to communicate with us via a secure two-way encrypted email system, please create a free email account at protonmail.com and use it communicate with us.

Please note that The Union is strictly focused on individual patients’ specific and personal narratives of grievance or complication resulting from treatment by specific healthcare facilities, practitioners and drugs/devices in the United States. These can range from simple to complex matters.

The Union hopes to ultimately identify broad practices and policies that are causing financial or physical harm to individual patients across the United States — in order to address public policy issues on a larger scale. However, our strict starting point in all cases will be the individual American patient’s story of difficulties, conflict with or harm by specific practitioners, hospitals, insurers or drug/device companies.

The Union is NOT a law firm. However, in cases where we do believe negligence has occurred, we will recommend that you seek legal guidance.

We are aiming to defend your rights and voice, publicly —You, The American Patient.

The Union seeks to establish large-scale collective bargaining power capable of political lobbying at the state and federal levels with the goal of shifting medical practice in the United States away from a profit-driven corporate mode towards a patient-centered system. In achieving this goal, we need you to rise up and empower this union.

Please note that you are filing your complaint with The Union voluntarily. After verifying the information you provide, The Union will initially use this to generate a professionally-crafted and adequately-measured signal to the healthcare or insurance entity causing the grievance. This signal will be in the form of a letter of warning from The Union, to the entity you are interacting with, requesting immediate action on your behalf. Should the provider/insurer not respond in an adequate or timely fashion, this letter of warning will be shared with the public, the press and all members of The Union in order to maximize public scrutiny/exposure.

Ultimately, as The Union acquires member-driven power, it will provide the litigation services necessary to create changes to the behavior of our healthcare establishment using the individual grievances provided by our members.

Every Patient and citizen/resident of the United States is invited to join The Union. Specific instruction to join, including member fees, will be provided at www.patientrights.org in the near future.

Let’s begin to develop the powerful backbone every American patient needs to defend against harm in seeking a healthier tomorrow.

The American Patient Defense Union — “You Are Not Alone”.