Reporting a Pothole

Severe winter weather is hard on city streets, as freezing temperatures and heavy rains can bring an increase in potholes. Reporting a pothole is as simple as calling the City’s Customer Support Center at 311 within Tacoma city limits or (253) 591-5000 from anywhere else, or by visiting the TacomaFIRST 311 online resource page HERE.

Once the request is submitted, it usually takes Public Works Street Operations crews five days to fulfill the request, however with the volume of calls being received recently, it may take crews longer to respond.

Street Flooding

If your street is flooding, it is often caused by a catch basin that is covered with leaves, plastic bags or other debris. Use a rake, broom or blower to regularly remove debris from the street catch basin grate near your home or business. With more than 18,000 catch basins to manage, the City can't get to them all during heavy rains. We need your help. If the catch basin in your street is clear and there is still street flooding, call (253) 591-5585. For more resources and information visit the City’s street flooding page.

Free Sandbag Supplies

The City’s Public Works and Environmental Services departments are providing free sandbag supplies to the public for personal use. While supplies last, community members can come to one of two locations to shovel and load their own sandbags. Both locations are open Monday through Friday from 8 AM to 4 PM, October 1, 2019, through March 30, 2020.

T acoma Asphalt Plant at 3010 Center St. in Tacoma. Call (253) 591-5495 for more information.

Central Wastewater Treatment Plant at 2201 Portland Ave. E., Gate 3, in Tacoma. Call (253) 502-2150 for more information.

Fallen Trees

Abutting property owners are responsible for maintaining the right-of-way in a manner that is safe for the public, including fallen trees in planting strips. Public Works will remove sections of downed trees that are blocking the street or sidewalk only. Tree debris will be placed in the planting strip between the sidewalk and the curb by the owner's property for the property owner to arrange disposal of. To report the location of a downed tree, call (253) 591-5495.





Power Lines