Don't get me wrong, I like Apple. Despite the fact that they FUCKING OVERCHARGE for all of their products, they do put out damn fine products. In fact, I'm typing this from my wife's iMac, which was a mind-blowing $1400 even though we got it refurbished... and it's the best desktop I've had in a long time. OSX has replaced Ubuntu as my OS-of-choice, and I've rediscovered the wonders of iTunes...



Well, you're probably wondering what I'm about to bitch about.



I got a $10 iTunes gift card for Christmas. Now, since I generally get my music, movies, and everything else through other means... you fill in the blanks... I haven't bought anything off of the iTunes music store since a copy of Sandstorm I got a few years back. I figured I'd go on and get the "Top 10" episodes of South Park. So, I redeem my card, go in and click buy now, agree to the new terms of use... and then I get an error.



I didn't write down the error code, because I figured I'd just repurchase the item since it didn't look like it deducted from my account. Oh, how I was wrong. Next thing I know, I can't repurchase the item, $9.90 has been deducted from my balance, and I don't have any proof at all that I so much as looked at the page, much less actually bought the item. No pending download, no purchase record, no nothing.



Fuck Apple.



I realize it's stupid to get pissed about $9.90, but Apple has a reputation of screwing the .001% of their customers who have legitimate problems. It's a longstanding tradition that goes back to before The Steve was reincarnated as iCEO. I shot support an email and all, did all the stupid mundane troubleshooting steps that they requested, but I'm not going to get my money back, or get the download. I have no proof that I purchased anything except for a $.10 balance on my account. Apple doesn't give customers the benefit of the doubt. It seems like the only time that happens is when I'm at work and I'm the one giving benefit, because I DON'T FUCK CUSTOMERS OVER.



God damn it, Apple.