Delivery

Delivery time frames will depend on your location, please check the shipping calculator to see an estimate of when you can typically expect to receive your goods based on your postcode.

We will send you an email notifying you as soon as your items have left our warehouse. In this email, you will find the name of the courier company and the consignment note number of your item as well as information on tracking the delivery of your item online. Simply follow the link and enter your reference number. You will then be able to quickly and efficiently track the delivery status of your item!

Please Note: Your goods will be delivered to your registered address. Australia Post parcel delivery standards will apply for regional and country areas, as well as commercial buildings. We do deliver Australia wide except for a few remote territories, please check the shipping calculator to confirm delivery availability and timeframes.

Returns Policy

At Grays we want you to have a great shopping experience. When you purchase a product from Grays and you find that it’s not what you wanted , contact us within 30 days and you can return it to us - no questions asked!

Click here for further information.