We're no longer in service! Thank you for roaming with us. It has been an honour to be part of your travels!

Dear valued customer,

We regret to inform you that Roam Mobility discontinued its services and shut down operations on June 30, 2020.

We know there are many travellers who relied on us for affordable roaming in the States, and we apologize for any inconvenience this has caused.

We would like to thank every customer and partner who worked with us or used our services over the years. We are truly grateful for all of your support.

We wish you all the best and happy travels in the future.

Sincerely,

The Roam Mobility Team

What happened to my Roam SIM and U.S. phone number?

All Roam Mobility SIM cards and U.S. phone numbers were permanently deactivated on June 30, 2020.

I have a SIM that I haven’t activated. Can I get a refund?

If you purchased a SIM card, but have not activated it yet, you may be eligible for a refund. To request a refund for your unactivated Roam SIM card, please click the link below and submit a refund request before August 31, 2020. Request a SIM refund >

What happened to the store credit on my account?

If you had a store credit balance on your account, you may submit a store credit reimbursement request. To request reimbursement, please click the link below and fill out the request form before August 31, 2020. Request store credit reimbursement >

Have more questions?

If you have any further questions, please email us via this link. Contact us >