In addition to the assistance packages that we always make available to our customers during emergencies, we wanted to also ensure that Australia’s volunteer firefighters are supported as well.

This new assistance package means that we will cover the cost of volunteer firefighter’s mobile phone bills over the period of December and January. We want to do this to show our thanks to firefighters for their efforts in helping keep communities safe.

Firefighter volunteers should contact Telstra on 13 22 03 when convenient to register for the free calls over December and January.

We hope this will ease some of the burden, particularly as many of these firefighters are defending their own communities.