Travelling through Frankfurt. Total chaos at airport. Thousands stranded. Lufthansa staff most unhelpful. Even disc… https://t.co/HQ04OadgUM — Vedmalik (@Vedmalik1) 1532830415000

NEW DELHI: Passengers flying to, from and through German carrier Lufthansa’s hubs of Munich and Frankfurt are facing serious delays and uncertainty of their flights since last Saturday (July 28) morning. From India, Lufthansa has two daily flights to Munich and four to Frankfurt and desi travellers have taken to Twitter to express the hardships they are facing.An unidentified woman made it to Munich Airport terminal 2’s security hold area reportedly without going through security or passport checks on Saturday morning due to which this terminal was closed for some time, causing delays here over the weekend. Frankfurt is having bad weather, said Lufthansa.Former Indian Army chief General V P Malik was among the passengers stranded in Germany over the weekend. He tweeted from the handle @Vemdalik1 on Sunday morning: “Travelling through Frankfurt. Total chaos at airport. Thousands stranded. Lufthansa staff most unhelpful. Even discourteous. Business cl(ass) passengers being sent from pillar to post. Refusing to provide accn (accommodation) to passengers whose flights cancelled today (Sunday).”Another passenger, Sanjay Agarwal, replied to the former Army chief from the handle @SanjayA1000 saying: “Sir, you are not alone. I’m struggling at Munich, from where the problem started. It was a complete chaos. I’m still here. I now feel that we are better equipped to handle contingencies.”A Lufthansa spokesperson said: “The closure of Terminal 2 in Munich (Saturday) morning has caused further delays and flight cancellations even (on Sunday). In addition, there are longer waiting times in complete terminal operation…. flights from Frankfurt have been delayed due to unfavourable weather conditions.”“We at Lufthansa are trying our best to help provide our passengers with a smooth onward journey. Airport and Lufthansa ask all guests to inform themselves about their departure via lufthansa.com before arrival and to plan a correspondingly longer waiting time,” she added.The Munich police Tweeted saying that parts of T2 had been closed to look for the unidentified woman. This led to flights getting delayed and cancelled and long queues everywhere once the terminal reopened.Lufthansa has a daily direct from Delhi and Mumbai to both Munich and Frankfurt. Chennai and Bangalore have a daily direct each to Frankfurt. A large number of desi passengers transit through Lufthansa’s hubs to travel between India and rest of the world.Meanwhile, on Saturday (July 28), a terminal of another major European airport faced technical glitches with its baggage belt. Air India tweeted on Saturday, saying: “Due to break down in the baggage handling system at (London) Heathrow T2, few baggages could not be loaded, this has affected all Star Alliance member airlines at Heathrow. AI is making alternate arrangements to minimise inconvenience to our valued passengers.”