Staff at a country hotel were shocked when they saved the life of a wedding guest only to be rated “terrible” on TripAdvisor.

A quick-thinking barman at the Carrington Arms near Milton Keynes leapt to the rescue of a young woman who was having a heart attack and managed to keep her alive until an air ambulance arrived.

He and his colleagues quickly became the subject of glowing praise from most of the ill woman’s family - except one.

Staff later noticed that the guest had gone on the review site to complain about the hotel because of a disagreement over a £16 breakfast.

An exasperated Peter Dodman, who part-owns the establishment, said TripAdvisor had become the bane of the hotel industry’s existence.