Phone Scammer Promoted After Duping Americans Out of Millions

A phone scammer in India was promoted from associate to manager after scamming thousands of unsuspecting Americans. Punjabi Dhalini, 34, had been a rising star at the Hayer Call Service located in Kolkata. Co-workers say he learned in days what had taken other associates months, memorizing scripts and, most importantly, learning how to deceive naive callers, particularly in the United States.

Anik Goswami, a manager at the firm, was so proud of the young associate that he gave him a month long vacation:

“I could not be more proud of Punjabi. He is like son to me. I cannot count how many times we were on verge of losing scam and he turn it around.”

A Prodigy at Work

Dhalini is known around the office as bijali, or lightning, for his ability to close scams quickly and consistently; but it’s his skills in saving scams from the brink of failure that impressed management most:

“I remember one time we call old man who began to realize this was scam. But then Punjabi took phone and pretended to be IRS and threatened to send the man to jail. He sounded so real. The old man immediately wired us one thousand dollars,” said Rudra Kumar, senior manager.

In another story, which quickly made him a legend, co-workers said Dhalini was able to con an IRS employee who actually worked in the fraud department for the federal government. As his co-worker recounted, “The man was like, ‘I am IRS, I know this is scam.’ And then Punjabi was still able to trick him. We cannot reveal how he did because that is our intellectual property, but it was legendary.”

Dhalini credits his abilities to growing up in a wealthy family, where his education and mentors instilled him with unwavering confidence. “My brothers all went to run the family business. As the youngest brother, I knew I needed to carve out my own path in life,” he said.

This determination, coupled with fluent English, proved a deadly combination. In two years at Hayer, Dhalini secured millions of dollars from phone scams. To compare, the average worker at Hayer returns about $300 per month.

Harish Mukherjee, who owns the firm, did not mince words:

“He is prodigy. Once in a lifetime a man like this will come along and change the world.”

In addition to a promotion, he has already been named the most valuable employee for the second straight year and given the firm’s Silver Tongue award for his incredible achievements. Dhalini will now train other workers to more effectively execute their scams.

While Dhalini says he will miss working the phones, he feels he can be more influential in a leadership role. When asked if his abilities were natural or learned, he did leave some parting wisdom:

“Anyone can do this. You just have to believe, my friend.”

Dhalini returns to work next week and will immediately begin training a new class.