Starting this off with a positive note, Age of Mythology: Extended Edition has sold over 1,200,000 copies! This shows that there is still a large amount of people that care about the franchise. However...

Since the release of the game, Microsoft has not devoted

sufficient resources towards ensuring that the product’s quality

is up to modern standards, favoring Age of Empires 2 HD over

it. As such, the game is in a state where a significant chunk

of players can not play multiplayer due to performance problems, or even launch the game.

While the base game has gotten really good reviews, the Tale

of The Dragon DLC is currently at a rather disappointing 41%.

There is also a tendency of multiplayer based negative reviews,

and single player based positive reviews, when looking at

the base game, indicating that people are more often than not unable to enjoy the multiplayer experience.

We ask for the following actions to be taken in order for the

game to become usable (we consider this to be the bare

minimum):

Fix performance issues. The game’s hardware

requirements are not accurate, misleading

buyers. Ensure the requirements match what

the store page claims (30FPS @min graphics

using min req. In a 3v3 with max. army).

requirements are not accurate, misleading buyers. Ensure the requirements match what the store page claims (30FPS @min graphics using min req. In a 3v3 with max. army). Fix online rating reset bugs (people get reset to the starting

1600 due to this bug).

1600 due to this bug). Lighting and color schemes need to be looked at,

as they are not clear enough.

To compensate for the nearly 5 years of lacking, neglectful

support, we would like the following to be considered. We

believe that this is the required list of things for Microsoft

to win back the trust of the AoM player base:

Party system. Currently it is not possible to

choose your team mates for a ranked match.

choose your team mates for a ranked match. Separate 1v1 and Team Game ratings. Ties

into the above.

into the above. Support the modding community and fix their

long list of issues.

long list of issues. Revert rating algorithm to what the original game

used - this is what the players are used to. In

contrast to the new one, it does not reward

beating low level players.

used - this is what the players are used to. In contrast to the new one, it does not reward beating low level players. Online chat should have multiple channels and URL support. Other

steam based RTS games have done this,

therefore claims of this being impossible have

been misleading from the developers.

steam based RTS games have done this, therefore claims of this being impossible have been misleading from the developers. Provide ranked statistics to players.

Improve the quality of the Tale of the Dragon

DLC’s art (units, anims, buildings) through

Forgotten Empires. They clearly have been

forced to push out a rushed product, not

up to the standards of what we expect from

an Age game.

DLC’s art (units, anims, buildings) through Forgotten Empires. They clearly have been forced to push out a rushed product, not up to the standards of what we expect from an Age game. Fix voice-over volume issues in the TotD

campaign.

campaign. Host tournaments for the community, or empower the community to do so better.

We, the undersigned call upon Microsoft Studios to empower

Forgotten Empires with sufficient resources and

time to realise these goals and undo the damage to the

community and Microsoft Studios’ image.



PS: The following issues have been solved already. Thank you to Microsoft and Forgotten Empires!