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Samir Kazaz put his head down as a fighter forced his way through the crowd outside the Military Bread Factory and the people around him teetered back like falling pins.

They had all been standing in line for almost three hours for their daily bag of pita bread when the fighter from the rebel Free Syrian Army (FSA) shot to the head of the line just before 2 a.m.

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“They act as if we exist to serve them,” the 36-year-old bank teller said. “They brought these hardships on us and now they want us to suffer while they take the choice goods.”

As the revolt against Bashar al-Assad inches toward the end of its second year, civilians are not applauding the FSA’s performance. From commandeering precious supplies to abuses against government forces, the rebels have done much to alienate Syrians despite 41 years of authoritarian rule under the Assads.

When FSA fighters entered Aleppo in July, Khalid Hubni greeted them with cheers.