Companies making public apologies to their fans can be common, but fans are more known for criticizing these corporate businesses than expressing guilt for them. There is one eight year-old boy from Japan who actually did this after putting his Nintendo 3DS in his bag with a Thermos with a loose cap. It’s not hard to figure out what happened next; the water from the loose Thermos spilled onto his 3DS causing for a need of repair. After contacting customer service and getting the device repaired, the young boy wrote a letter to Nintendo apologizing for his mishandling. The translation is as follows:

“I apologize for accidentally getting [my 3DS] wet. I’d like to think I’ve already resigned myself to not seeing my 3DS, which is always with me. From here on out, I aim to close my thermos’ lid correctly. I am truly sorry.”