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Calgarians are increasingly displeased with municipal snow clearing and road maintenance services, according to the latest edition of the city’s annual citizen satisfaction survey.

Satisfaction with Calgary’s roads-related maintenance dropped by nine percentage points over the previous year, while attitudes toward snow clearing saw a similar plunge, in a phone survey of 2,500 adults conducted in August and September.

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Mayor Naheed Nenshi acknowledged the poor reviews on snow clearing Wednesday, suggesting that council has already agreed the city will have to do better.

“This is very, very expected given the winter that we had and council has already invested money in increased snow removal, particularly for pedestrians on sidewalks and pathways,” Nenshi said Wednesday, adding Calgary’s road conditions still compare favourably to other cities.

“I would say our road maintenance index is probably the best anywhere. I drive in a lot of cities and I think our crews did an amazing job of filling all those potholes this year.”