SALT LAKE CITY — When The Church of Jesus Christ of Latter-day Saints makes a change in policy, it affects the way many Utahns live — inspiring some, angering others.

But what is the process to those policy changes, and how much do church leaders think or know about individuals living those policies?

FOX 13’s Erin Cox has an exclusive interview with Elder Jeffrey R. Holland, a member of the church’s Quorum of the Twelve Apostles. Watch it here: