ServiceNow is a powerful tool that helps keep track of incidents in the dev cycle. What if you could use ServiceNow on ChatOps in Microsoft Team? This new integration on YellowAnt allows you to do exactly that, without any need to code!

Before we start, make sure YellowAnt and ServiceNow are integrated. Learn how to here.

Once you are in, you can make the following commands through YellowAnt:

Create Incident

Get a list of all Incidents

Get the details of a particular Incident

Change the Priority of an Incident

Change the Urgency of an Incident

Modify the State of an Incident

Resolve an Incident

Close an Incident

Delete an Incident

Get Webhook ID (for notifications)

Let’s take a spin on a few of these.