On Thursday, Congresswoman Michelle Lujan-Grisham walked into Albuquerque's Social Security Office, just like anyone else who needs help - but she said she didn’t receive a warm welcome and after an hour, was escorted from the building by federal officers.

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WEBVTT PKIRSTEN: ROYALE, FOR YEARS, PREPRESENTATIVE LUJAN GRISHAM HAS PCRITICIZED THIS OFFICE P-- THE SOCIAL SECURITY PADMINISTRATION. PFOR NOT HAVING A DROP ALSO NEAR PTHEIR LOCATION. PSHE SAYS WHAT HAPPENED IS PUNACCEPTABLE PON THURSDAY CONGRESSWOMAN PMICHELLE LUJAN-GRISHAM WALKED PINTO ALBUQUERQUE'S SOCIAL PSECURITY OFFICE. PJUST LIKE ANYONE ELSE WHO NEEDS PHELP BUT SHE SAYS IT WASN'T A PWARM WELCOME. P>> IS THE WORST BEHAVIOR OF ITS PKIND I HAVE PERSONALLY WITNESSED PIN THIS JOB. PKIRSTEN: LUJAN-GRISHAM WAS PACCOMPANYING A 90-YEAR-OLD WOMAN PTO AN APPOINTMENT. PSHE WANTED TO STAY INCOGNITO AND PSEE FIRST-HAND HOW THE OFFICE IS PHANDLING REQUESTS. PAFTER AN HOUR WAIT, SHE SAYS PTHEY GOT HELP, BUT THEN P-- P>> TWO ARMED OFFICERS SHOW UP, PCA ME, CHALLENGE ME ABOUT MY PACCESS, ABOUT MY RIGHT TO BE PTHERE. PREPORTER: SHE SAID SHE TOLD THEM PTHEY HAVE -- SHE HAS A RIGHTTO PBE THERE. PIT'S A PUBLIC BUILDING. PSHE SAYS THEY PERSISTED. P>> THEY ASKED ME TO LEAVE R.I.M PAND HAVE A CONVERSATION. PREPORTER: AND AFTER A FEW MORE PMINUTES, LUJAN-GRISHAM SAYS THE POFFICERS BOOTED HER FROM THE PBUILDING. PSHE'S SPENT THE LAST DAY TRYING PTO GET AN EXPLAINATION FROM PSOCIAL SECURITY AND FROM FEDERAL PPROTECTIVE SERIVCES WITH NO PLUCK. P>> BOTH AGENCIES ARE DOING THIS. PREPORTER: NO ONE FROM EITHER PAGENCY RETURNED OUR PHONE CALLS PAND EMAILS EITHER ON FRIDAY. PSO LUJAN-GRISHAM TOOK TO TWITTER PBLASTING THE DEPARTMENTS. P>> BECAUSE IF THEY TREAT ME THAT PWAY, IMAGINE THE CULTURE AND PENVIRONMENT ABOUT HOW THEY ARE PTREATING EVERY SINGLE PBENEFICIARY. PREPORTER: SHE IS PROMISING HER PFIGHT IS FAR FROM OVER. PLUJAN-GRISHAM TELLS ME SHE'S PWORKING ON FORMAL COMPLAINTS T PBOTH OF THOSE AGENCIES. PSHE ALSO WANTS A FULL PINVESTIGATION INTO THE INCIDENT PFROM THE OFFICE OF THE INSPECTOR

Advertisement Michelle Lujan Grisham escorted from Social Security Office On Thursday, Congresswoman Michelle Lujan-Grisham walked into Albuquerque's Social Security Office, just like anyone else who needs help - but she said she didn’t receive a warm welcome and after an hour, was escorted from the building by federal officers. Share Shares Copy Link Copy

On Thursday, Congresswoman Michelle Lujan-Grisham walked into Albuquerque's Social Security Office, just like anyone else who needs help - but she said she didn’t receive a warm welcome and after an hour, was escorted from the building by federal officers. “It is the worst behavior of its kind that I've personally witnessed in this job,” Lujan-Grisham said. The democratic representative was accompanying a 90-year-old woman to an appointment. She wanted to stay incognito - to see first-hand how the office is handling requests. In the past, Lujan-Grisham has criticized the local Social Security Administration for not offering a drop-off zone at its new downtown location. After an hour wait with the elderly woman, she said they got help but then got an alarming surprise. “Two armed officers show up, tap me,” Lujan-Grisham said during an interview with KOAT-TV Friday. “They challenge me about my access, they challenge me about my right to be there.” She said she told them like any citizen, she has a right to be there because it’s a public building, but they persisted. “They ask me to leave where I am,” Lujan-Grisham said. “They want to escort me and have a conversation with me.” After a few more minutes, Lujan-Grisham said the officers booted her from the building. “It was purposeful, it was deliberate,” Lujan-Grisham said. She’s spent the last day trying to get an explanation from the Social Security Administration and from Federal Protective Services, a division of the Department of Homeland Security, with no luck. No one from either agency returned phone calls and emails KOAT either on Friday. Lujan-Grisham took to Twitter after the incident and blasted the departments. “If they treat me that way, imagine the culture and environment of how they are treating every single beneficiary,” Lujan-Grisham said. She's promising that her fight is far from over. Lujan-Grisham said she's working on formal complaints to file against the offices and also wants a full investigation into the incident from the Office of the Inspector General completed.