ROB Y. Google Review

"Quaint little shop that feels like your stepping back in time when actual craftsmen worked in the shop you walked into, instead of just reselling merchandise from across the globe. Wonderful customer service too. Brought in two watches to have batteries replaced and the gentleman working on my job wasn't able to get one of them open, despite his best effort. He was able to change the other watch battery and offered to not charge anything since he couldn't get both of them changed. I insisted on paying for the one, but that's just not the kind of down to earth, real people interactions you tend to experience in today's retail world."