Nordstrom has been selling fashion for over 100 years and continues to regularly focus on improving the quality and brands of the clothes and products it offers. Nordstrom has an open return policy, which means that if you buy something there and you don’t love it, you can exchange it or return it at any time with no hassle. One story I’ve always loved that proves just how committed Nordstrom is to its customers is about a man who tried to return a pair of snow tires to a Nordstrom in Alaska. The man had bought tires at a store that used to occupy the same building but had since been replaced by the Nordstrom store. Even though Nordstrom does not sell tires and never has, the store manager accepted the return. You probably shouldn’t try to return tires to Nordstrom these days, but here are some other tips that will keep you coming back for more unbeatable deals and outstanding customer service:

$20 Nordstrom Notes:

Open up a Nordstrom credit or debit card and immediately start earning points with every purchase when you use your card. When you make your purchases with one of these cards, you’ll earn 2 points per every net dollar you spend at Nordstrom and Nordstrom Rack. These points will add up fast, and only 2,000 points gets you a $20 Nordstrom Note that you can redeem for future purchases. You’ll also get exclusive early access to big super sales, as well as free alteration credits to customize your clothing purchases, and much more. Sign up for a Nordstrom credit or debit card today and start earning points on every dollar you spend.

The Anniversary and Half-Yearly Sales:

Perfect for all the deal-finding fashionistas who like to stay ahead of the trends, Nordstrom’s Anniversary Sale is all about huge price reductions on the next season’s merchandise. You’ll get exclusive access to future styles. This is the perfect time of year to plan your fall/winter style and get your apparel ahead of time. The Anniversary Sale takes place in July/August and lets you get merchandise for cheaper earlier. Plus, you can stock up and save on the current season’s looks during the Half-Yearly Sales in May/June and November/December.

Price Matching:

Nordstrom is happy to adjust the price of items if another retailer has the same item at a lower price or if the item goes on sale at Nordstrom within two weeks of the purchase date. Shop with confidence that you’re getting the lowest price on the items you want. Just contact customer service at Nordstrom for further details and to get your prices adjusted.

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