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When California legalized marijuana in 2016, Ingrid Archie celebrated.

Then it was time to file paperwork.

Ms. Archie was among the thousands of Californians eligible to have cannabis-related convictions reduced or cleared from their records under provisions of the new law that not only made the possession of marijuana legal, it also mandated that penalties for minor offenses that were no longer crimes be retroactively eliminated and that some other convictions be reduced.

Those provisions have been hailed by criminal justice experts as a sign of California’s progress when it comes to criminal justice reforms and are intended to correct for years of disproportionate arrests and convictions for drug offenses, particularly in black and Latino communities.

The nagging problem has been how to implement such sweeping reforms.

“You may not have the transportation to get to the courthouse for the past conviction — to get the paperwork, and then you have to get to a lawyer,” Ms. Archie said, noting that when you’re arrested, convicted and sentenced, everything is done for you, automatically.