Providing a satisfying customer experience has become the center of the entire strategy for most of the companies. Hence, it has become necessary to have a strong customer service to solve the problems of the customers fast and effectively and ensure customer loyalty and happiness with the brand.

Chatbot is AI supported software that simulates human conversation and can have real conversations. Chatbots are considered the future of customer service and management. Chatbots can handle lots of customer queries, scale up operations and drive up organizational efficiency.

Etiya Chatbot is an autonomous, real time messaging tool supported by AI allowing seamless customer management, can be easily implemented to all digital channels.

Etiya Chatbot is designed to optimize the use of organizational and operational resources while increasing internal/external customer satisfaction.

Etiya enables a fully integrated experience by easily integrating to all systems with its one of a kind artificial intelligence expertise and unique Turkish, English, French and Spanish Natural Language Processing features.

Etiya Chatbot reduces operational costs of customer care by automizing routine demands of the customers, while enables customers to save their time via quick responses. It enables 7 days 24 hours continuous and high quality service, with no dependency on human experience.