I’d always wanted to be a lawyer, but unlike Travis Williams — the subject of this Op-Doc video — I never wanted to be a public defender. I didn’t understand how anyone could represent people who did terrible things. “Criminals” were not people I wanted to help.

Then, in 2009, while working in the legal department at A&E Television, I met Jonathan Rapping, the founder of what’s now Gideon’s Promise. He invited me to his client-centered legal training program in Alabama. At the start of training, Mr. Rapping asked each lawyer to articulate why he or she chose to become a public defender. One young man said he had a brother with Down syndrome, so he wanted to help people who could not navigate the legal system for themselves. Another said he had been arrested as a teenager, so he wanted to help kids like him who didn’t know their rights. Their stories moved me. I learned more about the true state of the criminal justice system during that week than I knew from all my years practicing law. I wanted other people to learn about what they were doing and so I decided to make this film.

I was horrified by what I learned about the criminal justice system. Innocent people, in prison for months or years, sometimes plead guilty to get out of jail; onerous sentences are too often given for minor crimes; people can lose civil rights, like the right to vote, as a result of criminal convictions. In America, a felony conviction can be a lifelong sentence because of this multitude of collateral consequences.

I also saw what a difference it made to have lawyers like Travis fighting hard for poor people’s rights. I saw him tell clients and their families that they were facing long sentences, outrageous bail terms or prison. But I saw him deliver even the worst news with compassion, and I saw him fight for every client. He’s inspired me to judge less and listen more, to try to put myself in the position of people who face a terribly structured system that often provides justice to neither the victim nor the accused. Thanks to Travis and the other young lawyers I met on this journey, I can proudly say I’m a “true believer” in their cause.