Motorola would probably like to forget 2013’s Cyber Monday as quickly as possible. The day started with excitement over the Moto X deal they planned to kick off – $150 off full retail phones – but quickly turned into a disaster once their site buckled under the heavy amounts of traffic that flooded in minutes before the sale was to begin. Customers sat on their MotoMaker site for hours trying to get in orders and as they waited for some sort of word out of Motorola’s camp as to what was happening. We didn’t know much until we were 12 hours in, something their CEO is now apologizing for.

In a post to Motorola’s official blog, CEO Dennis Woodside has apologized to those affected by today’s site crash. He opened up about their misjudging of the demand for the Moto X (or this deal in particular) and admitted that their pre-sale site testing was not “sufficiently extensive.” You can read the full letter below.

The good news is that they believe they have found a solution to the problem and are ready to give this deal two more shots to make up for it.

At noon EST (9AM Pacific) this Wednesday, December 4, Motorola will once again kick off a $150-off promo for Moto X orders through MotoMaker. With the discount, custom phones will again be $349 off-contract, a deal that few should pass on. But just in case you can’t make it Wednesday, Motorola will add an additional deal day next Monday, December 9. They are doubling the quantity of phones available as well.

And last, they are extending the 30% off accessories special to these two days.

Tomorrow, MotoMaker will open again for regular business.