Regular certified mail shipping times:



Spain - 2-5 business days

Europe - 5-15 business days

USA, Canada and Australia - 5-15 business days

Rest of world - 10-30 business days.



Regular certified shipping includes a tracking number available until the order leaves Spain. If you want to track your order in your country you can choose between our Shipping upgrades:



- Upgrade USA, Canada and Australia Tracking number

- Upgrade Europe tracking number



You'll be able to track your order in the website of your national post office.





Note: Weather, Customs and other factors may delay the shipping up to 6 weeks.



The timings are given as an estimation.

Any delay at the destination countries are beyond my control. Buyers are responsible for any duties or custom charges that may be incurred.

Address:

The order will be shipped to your ETSY address. Please make sure you provide the correct address! I am not responsable for incorrect address therefore if your order is returned due to incorrect address or if you don't pick up your order, from the post office, a shipping fee will be charged to ship it again.





LOST, STOLEN or UNDELIVERED SHIPMENT:



I am not responsible for:



- Incorrect address

- Any time delay due to customs, weather, saturation etc...



Post office mistakes and failures are not my fault or a reflection on my level of dedication to my customers. The post office system sometimes makes mistakes resulting in lost or stolen packages. I will do my best to help out each customer to try and locate the package. If your package has not arrived a month after it has shipped please contact me.



Steps can be taken to try and locate your package, by filing a claim with Spanish CORREOS 40 days AFTER the package has been shipped. I will be more than happy to help you with that if necessary