PERTH mother Kim Hunyh was lucky to escape with just a bump on her head after the ceiling of her Ballajura family home collapsed during a run of stormy weather last month.

Ms Hunyh was in the kitchen when the ceiling came down in one hit.

The living room, kitchen and dining areas no longer have a ceiling.

The family is insured for storm damage but their claim has so far been denied.

CommInsure told Craig Knowles and Kym Hunyh the roof collapse was due to plasterboard not being secured to the ceiling frame with fasteners and adhesives.

One assessment blames defective building work and another said the fixings and adhesive had failed due to age, wear and tear.

The family do not have an independent surveyor’s report from the time they purchased the property but want to see a third report that was done recently.

CommInsure issued a statement on Sunday evening stating it would contact the customers tomorrow to make sure they felt supported.