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An angry mum has branded waiting times Paisley’s Royal Alexandra Hospital as “totally unacceptable” after her daughter spent 11 hours in A&E.

Lynn Clark and her 16-year-old daughter Rebecca spent a night in the busy department after the teenager tore her ankle ligaments.

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The ordeal came to light after it was reported last week that scores of patients were waiting longer than the four-hour target time.

New figures released for the week ending December 10 show that the situation at the hospital has gotten worse, with 243 people waiting more than four hours to be seen, admitted, transferred or discharged – a rise of 78 from the week before.

Ms Clark, from Paisley, told the Paisley Daily Express: “We had a terrible time at A&E. I took my daughter up to hospital at 10pm as she hurt her foot at dancing, and was complaining about the pain.

“We didn’t get seen by a doctor until 8.15am the next morning.

“From seeing the doctor we were out within an hour having been x-rayed and given a boot to support her foot and ankle.

“It is totally unacceptable to wait 11 hours, but I can’t fault the nurses because they can only work with what they’ve

got. But for a 16-year-old to wait that length of time is a joke.”

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The latest figures show that the RAH is even further away from the national target for dealing with patients than last week.

They showed 243 out of 1,290 people who visited the emergency department had to wait over four hours - nearly one in five people, with 44 waiting over eight hours.

Responding to the figures, a spokesperson for NHS Greater Glasgow and Clyde said: “Our hospitals have been very busy and frontline teams at our four emergency departments are reporting an average increase of nine per cent in the number of patients attending for treatment. Staff tell us that part of this rise is due to patients presenting as a result of slips and falls on ice.

“We accept that a number of our patients at the Royal Alexandra Hospital waited longer than we would have hoped due to the high level of demand and we apologise to those patients who experienced lengthy waits.

“At this busy time we are reminding people to use their emergency services appropriately and only to use emergency departments for serious injuries and major emergencies.

“Our minor injuries units at Stobhill, Victoria and Vale of Leven Hospitals are the best place for the rapid treatment of minor injuries, including sprains and cuts and broken bones.

“For minor ailments, patients should go to their pharmacy.”

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She added: “We have launched a campaign to highlight this as we approach the festive season.

“Our staff continue to work hard to ensure patients attending all our hospitals are admitted to a bed or discharged as quickly as possible.”

Accident and emergency activity statistics released by ISD Scotland have shown that the percentage of patients seen within the four hour target is at its lowest level since March 2015.

The national target is 95 per cent of patients dealt with within four hours.

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In the first week of December at the RAH, that figure was 81.2 per cent.

Commenting on the statistics, Labour’s health spokesman Anas Sarwar MSP said: “Our doctors and nurses do fantastic work, but they have been left over-worked, under-valued and under-resourced.”