In general life, we also face such situation, where it's become virtually impossible to find exact responsible person, as every time, one transfer responsibility to other! We can say that it's a whole year of celebration for them of "Blame someone else day", which falls at year's first Friday, where date is 13th (as it was on 13th May 2016). While using this principle, in a positive manner, can really benefit organisation. Though like mention previously, it's all about mindset of an individual. And if those person can be identified by management, they can utilize them to get better result. The reason why I am inspired to write this article is because at Emipro, using this technique of management, we did get good result in our project management & customer support system. Hope you may also get expected outcome!