No David, you are the one who is ignorant (or perhaps quite dull?).What occurs is people go online for a qoute. Most companies will give an online qoute, but not youii. they go through some crap about you being 'preferred' as a customer, then get refused a qoute unless you speak with their (pushy) sales staff on the phone who will simply waste your time for ages, then hope to get you to sign up straight away.They then continue to call you, even if you advise you aren't buying that day or CANT EVEN INSURE WITH THEM.They are total time wasters and most likely selling a sh*tty product if this is the way they do business (relying on HEAVY tv advertising and hard selling by sales staff).Oh, and Yes, my (home insurance) qoute was 30% dearer than a 'normal' insurance company despite me being 'preferred' and ticking numerous 'low risk' boxes such as somebody home at all times, no gas, no tall trees, deadlocks everywhere, etc......To me, they appear to be a total rort.Other Youii Numbers: