Questions and Answers

Is fluoride filtered out?

FF Asked by Frederick Freiburger

on March 14th, 2020 1 VIEW REPLY HIDE REPLY







Are the filters sustainable and recyclable?

Asked by Ann O'Flannigan

on March 14th, 2020 1 VIEW REPLY HIDE REPLY







I they were out of batteries when I got my pitcher and I just received the battery today. It was hard inserting into the lid. I pushed it down till it snapped. Was that what I should have done? It had no instructions so I just held down the button and

Asked by Linda Talbot

on March 23rd, 2020 1 VIEW REPLY HIDE REPLY







How do I get the lid to snap back on. I just took it out the package last night to wash it and get the filter right. Did the 2 cycles and put water in to use, went to put the lid on and it won’t snap on the sides......HELP! Thanks

Asked by Cassandra Weststrock

on March 29th, 2020 2 VIEW REPLIES HIDE REPLIES







I also am having issues with the filter timer. I see one in my checkout, but it'd be $5.95 to ship it. Help?

Asked by Sara Stephens

on April 1st, 2020 2 VIEW REPLIES HIDE REPLIES







How do i get a reolacement of the top white lid. Broke as soon as i put it on!

Asked by Shanda Vance

on April 9th, 2020 1 VIEW REPLY HIDE REPLY







Could you use this to make iced tea in this container? It would eliminate having to go through another step.

Asked by Linette Geisel

on June 10th, 2020 1 VIEW REPLY HIDE REPLY







Hi! I'm also having issues with replacing the lid. It simply won't go back on! I even made sure to insert the little part that goes into the notch of the handle first, then tried to seat the rest of lid down. But no luck :(

Asked by Miriam

on June 7th, 2020 2 VIEW REPLIES HIDE REPLIES







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