What should I do if I've travelled on a toll road?

If you've travelled on a Sydney toll road, you can:

after you travel, so long as you do so within the required time frames.

For the Sydney Pass, you have until midnight on the fifth day after you travelled.

For Tag and Tagless accounts, how far back you can cover your travel depends on your product and where you've travelled. Use the table below to calculate how many days back you are covered for (up until midnight) when you open an account or add a vehicle to an existing account.

Region Account or pass Roads Days covered New South Wales Tag & Tagless account Cross City Tunnel, Eastern Distributor, Hills M2, Lane Cove Tunnel, M5 East, WestConnex M4, WestConnex M8, Westlink M7 in New South Wales 10 days CityLink in Victoria 10 days All toll roads in Queensland 9 days Sydney Pass All toll roads in Australia 5 days Victoria Everyday account Cross City Tunnel, Eastern Distributor, Hills M2, Lane Cove Tunnel, M5 East, WestConnex M4, WestConnex M8, Westlink M7 in New South Wales 10 days CityLink in Victoria 10 days All toll roads in Queensland 9 days Access account CityLink in Victoria 10 days Eastlink in Victoria 3 days Melbourne Pass All toll roads in Victoria 5 days Queensland Tag & Tagless account All toll roads in Queensland 9 days CityLink in Victoria 9 days Cross City Tunnel, Eastern Distributor, Hills M2, Lane Cove Tunnel, M5 East, WestConnex M4, WestConnex M8, Westlink M7 in New South Wales 9 days Road Pass All toll roads in Queensland 5 days

If you don't cover your travel within these time frames, you'll be charged additional fees. When this happens, a toll notice will be sent to the vehicle’s registered owner for each trip made on a toll road more than 10 days ago. How to pay a toll notice

If you receive a toll notice, you can save on fees by opening a Tag or Tagless account and transferring the toll notice to your new account.

Learn more about tolling

Watch these short videos to find out more about how tolling works and which Linkt product may be right for you.

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