There are a number of organisations and services that offer assistance to help you recover from flooding.

How to clean up your home safely

Advice and guidance is available from The Environment Agency and Public Health England if you have been affected by flooding.

GOV.UK offers practical advice on what to do to protect yourself and your property before, during and after a flood.

Public Health England has produced leaflets with important health advice and some basic precautions to keep you and your family safe while cleaning up your flooded home:

How to clean up your home safely (pdf / 176 KB)

Flooding frequently asked questions (pdf / 229 KB)

Yorkshire Water has information on their website about protecting yourself from flooding and how you can apply for help if the worst does happen.

Take care when deciding which traders can help you to repair your home or which services to use following floods. Visit the Citizens Advice Bureau website for advice on how to spot rogue traders or phone 03454 040506.

Insurance

You can visit the Association of British Insurers website for advice on recovering from floods.

If you have been affected please contact your insurer. Information on the insurance process is available here.

Flood Re

Flood Re is a flood re-insurance scheme which helps those households who live in a flood risk area find affordable home insurance.

It makes no difference to how you purchase your home insurance, whether through a price comparison site, directly from an insurer or through a broker. Once you have purchased your policy you will always deal with your own insurer even if you need to make a claim. You do not need to contact Flood Re directly.

The introduction of Flood Re means you will have peace of mind that, even after a flood claim, you should still be able to find insurance with affordable premiums and excesses.

Household waste recycling centres

You can find information about our household waste recycling centres here.

Driving through floods

View advice on driving through flood water here.

Frequently asked questions