Nu-Way Cleaners in Medford is in trouble.

On June 24, Misook Cho, the mother of the family-owned dry-cleaning establishment, located at 471 High St. in Medford, her son, Jisang Park, and daughter, Jisoo Park, reportedly kidnapped and tortured an individual for several hours.

According to Medford Police, the victim was held against her will and "beat up repeatedly" from 10 a.m to 2:40 p.m. on June 24, and the victim was then released and went to a hospital in another city. After noticing the victim's injuries, the hospital called the local police. The police detectives then called Medford Police once they learned the reported crime occurred in Medford, and Medford Police investigated the scene and subsequently arrested the three individuals from Nu-Way Cleaners.

Cho, who is 54 years old and lives with her kids and husband, the owner of the establishment, in Winchester, was charged with kidnapping, larceny from a person, assault and battery with a deadly weapon (shod foot, bleach and a knife), assault and battery causing serious bodily injury, intimidation of a witness and threats to commit a crime.

The Somerville District Court clerk's said she was "deemed dangerous" and is currently being held in custody without bail in Framingham.

Jisang Park, who is 28 years old, was charged with kidnapping, larceny from a person, assault and battery causing serious bodily injury, assault and battery by means of a deadly weapon (lit cigarette and shod food), intimidation of a witness and two counts of threats to commit a crime.

Jisoo Park, who is 25 years old, was charged with larceny from a person, threats to commit a crime and assault and battery causing serious bodily injury.

The Somerville District Court clerk's office said Jisoo and Jisang were also both found "dangerous," and Jisoo must wear a GPS monitor and comply with some other conditions, such as staying on a curfew, losing her passport and continuing to work. Jisang is under total house arrest and must comply with other conditions as well, such as having no contact with the victim and not possessing any firearms.

All three individuals are scheduled to appear at Somerville District Court on Aug. 13. In order to protect the safety of the victim, who is a witness to the crime, Medford Police did not reveal any information about the victim or why the incident occurred.

Concern from the neighborhood

San Youl Park is the owner and president of Nu-Way Cleaners in Medford, and his wife and two kids all work at the business. Park bought the business in 2011 from the previous owner, and the business is a very popular place for dry cleaning in Medford.

Park also owns a second store in Medford called Grace Cleaners on 33 Riverside Ave., and local Medford business owners are very concerned by the actions of Park's wife and kids.

"You can't treat people like that," said one local business owner, who said she heard about the news from other business owners and residents in the area.

Locals used to visit Nu-Way Cleaners regularly, such as City Councilor Richard Caraviello's wife, who he said used to go there "all the time." However, many residents are now staying away from the establishment after rumors of the recent news have swirled around over the last few weeks.

Medford Police Lt. Paul Covino said kidnappings in Medford are more frequent than one normally would think. However, Covino explained the crime typically occurs in domestic situations, and the incident on June 24 was definitely out of the ordinary.

"This situation is unusual," Covino said. "At this point, it is our duty to protect our victim."