We are pleased to announce that the Goverlan Operator Console v9.5 and Goverlan Reach Server v3.5 are now available and offer many new improvements and features.

What’s New in the Goverlan Operator Console

New Module : Incident Management Automation

Introducing the Incident Management Automation module. This new extension integrates into your Service Desk with Goverlan, allowing for seamless access to incident management. Streamline your ITSM workflow without leaving Goverlan. View, manage and resolve your incidents and have a full transcript of all actions during resolution automatically recorded. Find out more about Service Desk Integration with Remote Support by visiting the Incident Management Automation page.

IMPROVED ACCESS TO DOMAIN JOINED ENDPOINTS THAT TRAVEL OUTSIDE OF THE NETWORK

With Goverlan v9.5, domain-joined mobile devices like laptops can be managed from their corporate FQDN or by browsing through their corporate Active Directory container whether they are connected inside or outside the corporate network. Note: For this feature to work, you need to update the Goverlan Reach Server and the Goverlan Agents.

IMPROVED WINDOWS FIREWALL REPORTING AND MANAGEMENT

The System Information feature now displays and enables the management of individual firewall profiles. View or change the state of the Domain, Private or Public firewall profile. Note: For this feature to work, you need to update the Goverlan Agents.

IMPROVED GENERAL PERFORMANCE AND SPEED

A lot of improvements have been implemented to make Goverlan even faster! Like a faster query of dynamic information in the computer view, or a reduced load time of the System Information window.

IMPROVED SOFTWARE DISTRIBUTION OF EXE PACKAGES

Deploying software via an executable package can now run from a network share allowing for greater control.

Note: For this feature to work, you need to update the Goverlan Agents.

IMPROVED REMOTE CONTROL

Trigger a Ctrl+Alt+Del on a remote machine via configurable hotkey (see General Settings > User Interface).

New option to hide local cursor during a session.

Scale-to-fit view mode in VNC / KVM sessions.

NEW PROCESS AUTOMATION FEATURES

Share your Process Automation with your team. Simply right click on any process automation to share them.

Added the ‘User Actions > Reset Group Membership’ method for easier off-boarding of user accounts.

LOADS OF BUG FIXES

Enjoy our most stable release by benefiting from all fixes implemented in this Goverlan Reach release.

What’s New in the Goverlan Reach Server

Added Support for Load Balancing and Redundancy

We have implemented new Goverlan server roles that enables the configuration of load balanced and redundant infrastructures.

For further information, see Goverlan Reach Server Roles in the user guide, or contact our support department.

IMPROVED POLICY AND GATEWAY ENGINES TO HANDLE GREATER LOADS

We have largely improved the performance of the primary services. The new Policy service, Auditing service and Gateway service can support up to 10 times more endpoint connections compared to prior versions.

New Security Advisory Board

To adhere to cyber security best practices, we created a Security Advisory Board which lists the vulnerabilities identified in Goverlan and provides fixes. Goverlan is dedicated in ensuring the security of our customers’ IT infrastructure. As we identify issues and vulnerabilities, they will be addressed quickly.

The Security Advisory Board can be found in our main support.goverlan.com page.

How do I get access to Goverlan?

You can download Goverlan 9.5 and Goverlan Server 3.5 from within the my.goverlan.com portal: