Thats not how it works. Depending on what category you used, the action taken will be based on ‘that category’ by the automatic system.

If it’s Abusive chat. Then the auto action will take place once enough Abusive reports stack.

Same for the other categories. Except one.

Cheating. Cheating has its own automatic suspension as well. But it also flags for possible review where someone may actually monitor the player or not. Normally they will only check the player personally if its numerous cheating reports.

Hate to break it to you, but the smurf was not actioned due to smurfing. They were actioned based on the category you used, despite the comment you left. It was done by an automatic system based on the numerous reports of that category.

By the rules, smurfing is allowed and not against the rules. So in no way was this done manually by anyone.

If you reported them for smurfing btw, technically you are false reporting them and thus you actually would be in the wrong here.