Help

System Requirements

Systems with specifications different to those listed below may still be able to play the live stream and video on demand.

Browser

Adobe Flash Player 10.0.32 or above

Internet Explorer 8.0 or above, Firefox 2.0 or above, or Safari 3.0, or Chrome 4.0 or above

Microsoft Windows XP SP2, Microsoft Windows Vista, Macintosh OS X v10.4 or above, or Linux

256 megabytes (MB) of RAM - 512 MB recommended

JavaScript and Cookies must also be enabled.

Super VGA (800 x 600) or higher resolution

16-bit sound card

Speakers/headphones

Internet Connection Speed

For a reliable viewing experience at medium quality we recommend a downstream connection speed of at least 700Kbps.

Viewers can select a higher (up to 2Mbps for HD) or lower (198Kbps for low) video quality on the player depending on the connection speed.

You can test your connection speed here we recommend testing several times as bandwidth can fluctuate.

Mobile & Tablets

The live stream is available on most modern smartphones and tablets. If you have trouble viewing the stream on this website head to the Livestream.com mobile site.

The Video on Demand service is not currently available on most mobile devices.

Contact

If you are having any difficulties using this website or viewing the video content, please contact techsupport@glasgows.co.uk and we will get back to you as soon as possible.