Residents across the Big Apple unloaded on NYC Mayor Bill de Blasio this week; filing countless claims as the city’s homeless population took over subway stations and cars as the region’s temperatures plummet.

“As temperatures plunge, some subway riders say they’re seeing more and more homeless people seeking shelter inside subway cars,” writes CBS New York. “This winter, commuters say the problem has gotten so bad they’re left with no seats to use.”

“Five, 5:30 in the morning… you get in the car… there’s somebody sleeping there. Two, three, four people sleeping in different cars,” said one commuter. “The smell is terrible… Sometimes they defecate on themselves and you have to leave that car.”

Read the full report at CBS New York.