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A Sky call centre worker who was suspected to have coronavirus does not have the disease.

On Tuesday, Sky announced the call centre had to be evacuated and the office was closed for deep cleaning. Sky said the worker had been diagnosed with coronavirus.

A spokesman for Sky said: "Following further investigation in conjunction with Public Health Wales, we are pleased to confirm that our colleague who was suspected to have Covid-19, has not contracted the virus.



"On Tuesday we acted decisively to ensure the safety and welfare of our people and we have reopened the site today as planned.”

The call centre, based in the Capital Quarter in Tyndall Street , re-opened on Thursday.

WalesOnline also understands a separate worker had to be sent home two weeks ago with suspected coronavirus symptoms. However, Sky were not able to confirm or deny this.

And a source confirmed the Opus Energy building - located two buildings away from the Sky call centre at the Capital Quarter in Cardiff - also underwent a deep clean after an employee was sent home suspected of having the coronavirus.

An email sent to staff members regarding the Covid-19 situation explained how "an individual has gone home awaiting NHS results" and that nothing has yet been confirmed.

The email goes on to explain that as a precautionary hygiene measure, the office underwent a deep clean on Wednesday night.

It also adds: "Public Health Wales have not confirmed that there are any cases of Covid-19 in the Sky office, but it’s likely we will hear of confirmed cases in and around our offices. Please follow guidance."

It also advises staff members to inform managers if they feel unwell, call 111 and follow the guidance on the NHS website.

Four new cases of coronavirus have been confirmed in Wales which brings the overall total to 19.

Chief Medical Officer for Wales, Dr Frank Atherton, said three of the latest confirmed cases had returned to Wales from northern Italy. Two of those are residents in the Powys area and the other lives in Swansea.

The other new case, a resident in the Caerphilly area, has no history of travel to a country where Covid-19 is circulating, so is likely to be the first incidence of "community spread" of the virus in Wales.

As of Wednesday March 11, the number of people diagnosed with coronavirus in the UK, has risen to 456.