Your new post is loading... Your new post is loading... Your new post is loading... Your new post is loading... Scooped by Forrest Marketing Group Scoop.it! Save Money And Grow Your Business With Forrest Marketing Group January 7, 2016 2:18 AM Generating leads and closing sales can be difficult and expensive. Hiring experienced and expert telemarketers to work for you can help to increase sales, lower costs and give you greater flexibility to meet demand. Forrest Marketing group gives you access to an affordable and experienced call center capable of meeting your needs in lead generation, appointment setting, sales and customer service. FMG is 100% Australian owned and has worked with a range of industries and across the country. Using a local call center like FMG for your telemarketing needs means that your business and customers will be understood and the center will be easy to work with to meet your evolving needs. Developing an effective telemarketing and sales strategy requires specialised skills and experience that cannot be quickly or easily developed, but they can be acquired through partnering with the right company. Forrest Marketing Group hires and trains only the best telemarketing agents, they are mature and experienced, specialising in opening conversations, getting past gatekeepers, identifying opportunities and generating leads. Many of the team members at FMG have been with the organisation for years, meaning they work well together and can provide consistently great results day in and day out. All team members are in Sydney and supervised by an experienced management team to ensure that opportunities and results are being maximized individually and across a campaign. Experience with a range of industries and in multiple types of telemarketing services provide a depth of results that are hard to replicate in house. Working for many industries means that a telemarketing team understands a variety of customers, gatekeepers, objections and opportunities that might be missed by an overly specialised group. Forrest Marketing Group has worked in many industries such as business products and services, education, finance and insurance, health, IT and Telco, Professional services, tourism and hospitality, utilities, and others. FMG also offers a range of services to meet the specific needs of a company and provide a more targeted approach to marketing and sales needs. Adaptability provides the best opportunity to generate and capitalise on sales leads. Offering multiple specialities FMG can target customers based on the sales cycle and find the best way to create sustainable growth in a company. Forrest Marketing Group can engage potential customers on four levels, by finding new clients, connecting with prospective clients, converting leads and prospects into sales and finally in providing customer service to existing customers. What this means is that FMG can provide start to finish services such as appointment setting, lead generation, lead nurturing, database management, market research, inbound call center, event booking, customer surveys and outsourced help desk services. Matching these services in a flexible and affordable way is difficult to achieve, but with the help of FMG it is more than possible, it is easy. Get into contact with Forrest Marketing Group on their website – Forrest Marketing Group Suite 2, Level 1, 277 Condamine Street Manly Vale, Sydney, NSW 2093 Phone: 02 9939 6888 www.fmgroup.com.au Tweet Partager more...





Scooped by Forrest Marketing Group Scoop.it! Forrest Marketing Group Offers Effective Call Centre Customer Service to Improve Your Business October 2, 2015 2:19 AM Effective customer service call centre support plays an important part in the sales process, and it cements customer loyalty. Keeping customers waiting in long call queues or diverting calls to offshore centres can damage a brand. The professional and experienced team at Forrest Marketing Group (FMG) understands that customers are assets and that the customer relationship is the key to maximising customer lifetime value. Their professional call centre sales team acts as an extension of every business they handle, and they are fully trained on the company's products, services and systems. Their agents have experience in many industries and are assigned to an individual campaign according to their personality and skill set. Overflow of calls or dedicated inbound lines can be diverted to the Sydney customer service call centre so that customer calls are answered quickly and seamlessly. Customer wait times will then be minimized, allowing enquiries to be resolved efficiently. FMG's call centre maintains customer service standards, even during periods of high demand. Forrest Marketing Group can expand in-house capabilities without having to incur the costs of additional staff and they never divert calls to an offshore provider. Forrest Marketing Group provides affordable telemarketing and lead generation solutions to clients Australia-wide. They are 100% Australian owned and operated and have experience in many different industries. They offer a full range of lead generation, call centre, appointment setting, and customer service solutions to companies around Australia. The skill of effective telemarketing requires specialised abilities to get past the gatekeeper and engage the decision-maker when engaging clients. The sales agents at FMG specialise in generating sales leads and are experts at opening conversations and identifying opportunities. They can provide solutions that minimise costs and still give the quality and results needed to meet business goals. Their outsourced customer service solutions include: Account enquiries, account reactivation, accounts receivable and collectionsProduct recallsMember communications and customer satisfaction surveysHelp desk and hotline support Account enquiries, account reactivation, accounts receivable and collectionsProduct recallsMember communications and customer satisfaction surveysHelp desk and hotline support The customer service call centre at FMG is the highest quality outsourced telemarketing company in Australia. Every year they uncover new sales opportunities that result in millions of dollars of new business for clients. Enhancing the client’s brand is their priority, which is why they only recruit people who meet high standards, and they provide them with ongoing training and support to develop their skills. All FMG sales agents are based at the Sydney office and supervised by a highly experienced management team. At FMG, the knowledgeable and professional staff work brilliantly together. Many have been there for several years, creating a stable, high-performing group that delivers consistent results for clients. Clients often say this is why they choose to hire FMG services. For more information or to engage a quality call centre service, contact FMG at: Forrest Marketing Group Suite 2, Level 1, 277 Condamine Street, Manly Vale, NSW 2093 Ph: 02 9939 6888 http://www.fmgroup.com.au Tweet Partager more...





Scooped by Forrest Marketing Group Scoop.it! FM Group: Customer Service Call Centre Which Is Developing A Great Marketing Approach For Any Type Of Client! April 25, 2015 6:19 AM Forrest Marketing Group (FMG) is one of the top call centers in Australia. The company performs its operations from Sydney office, but has managed to create an impact throughout Australia. Companies who need an efficient and reliable call center contact Forrest Marketing Group because this is perhaps one of the few companies, which has a proper infrastructure, trained employees and a passion to make sales for the company. These three things are required to run a call center efficiently and FMG has got these three things. The sales agents working at the FMG are highly proficient in their work. They know how to pitch, when to pitch and how to turn undesired situations into the sales. The conventional concept of sales doesn’t work in today’s life. There is a growing need to create demand among the people, so that they can take out the money from their pockets and purchase things. This is the exact same thing the sales agents at FMG do in their routine lives while working at the FMG. They make a way to reach inside the brains of the people and manipulate them in such a way that they feel like as if they want to buy this product so bad. The principles of sales and marketing has been truly redefined by FM Group. The company is dealing with several small and big customers, and promoting their products throughout the country. People who are looking for the best customer service call centre should consider FM Group. The spokesperson for Forrest Marketing Group gave an interview recently in which he said,” A call center is not an easy place to work in. One day, you make a plenty of business and the very next day, you are sitting idle because the customers don’t want to buy anything. Having a professional and optimistic outlook is quite essential to keep going in the customer service call centre. Our sales agents are well qualified and optimistic professionals who are ready to give in everything in order to achieve their targets. The top management of the company is also very supportive and try to motivate all the employees from time to time.” The primary motive of the company is to generate sales leads for their customers, so that they can run their business efficiently. In the telemarketing services, everything is interconnected, so each and every department has to make efforts in order to work things out in the right manner. FM Group is proficient in finding new clients for the customers, connecting with the prospective clients and convert them into sales. It is not an easy job and one wrong step could lead to a hung up call, which is why the company has employed the best professionals. Forrest Marketing Group Suite 2, Level 1, 277 Condamine Street, Manly Vale, NSW 2093 Phone: 61 2 9939 6888 enquiries@fmgroup.com.au http://www.fmgroup.com.au Tweet Partager more...





Scooped by Forrest Marketing Group Scoop.it! Forrest Marketing Group Delivering Professional lead generation, telemarketing and customer service solutions across Australia October 23, 2014 2:12 AM Lead Generation for Your Business Tweet Partager more...





