We have identified an issue wherein the ability to upgrade to the full retail version of FINAL FANTASY XIV via the Mog Station was being abused for malicious purposes by those involved in illicit activities. As a response to this, we have decided to suspend the ability to upgrade to the full retail version on the Mog Station.We apologize for the inconvenience, but when upgrading to the full retail version, please purchase a digital or physical copy from places such as the Square Enix Online Store to make the transition.Please visit the Square Enix Online Store at http://sqex.to/buyffxiv