Returns and exchange details

If you're unhappy with your product we'll provide a full refund within 30 days of purchase. All that's asked is that you show us your receipt and describe any problems and we'll refund your order 100%. We'll also work with you to figure out what we can do to improve your experience for next time.



Should a full refund be requested we ask that you return your item to us at the return address given on your package. If you've lost it, no big deal, we'll gladly message you the address to return to. We'll process your return after one of the following occurs: you provide us a working tracking number OR we receive the shipment.



For furniture: I take every precaution to ensure your piece enters your home in the same condition it leaves my shop. That said, it is the responsibility of the buyer to thoroughly inspect the piece at the time of delivery for any imperfections. Should your piece arrive damaged I'll work with the courier to remedy the problem. Customer is responsible for return shipping charges.



I always send proof photos of furniture prior sending it out. Please inspect these photos thoroughly and if you need more pictures taken I will gladly oblige. I try to capture any natural imperfection in the wood and stay as transparent as possible regarding your piece.



Furniture is warrantied for 30 days from time of purchase. We've found that if anything about the piece is to be defective it'll show up within the first month.



Buyer assumes risk involved with outdoor furniture and is expected to take proper precautions to ensure the longevity of the piece. This includes covering the piece when not in use as well as cleaning the top of any moisture. Failure to cover the piece and / or clean the piece of sitting moisture will not be warrantied and is non-refundable.



For ALL furniture there is a 15% restocking fee.



All return shipping costs will need to be covered by the buyer.



Custom pieces (pieces made specifically for the buyer based on their own dimensions; i.e. items that aren't available in our storefront) are non-returnable.