Bright House Keeps Slowly Increasing Modem Rental Fee Users in our Bright House forum indicate that the company is sending out notices that their modem rental fee will be increased once again, this time from $3.50 to $4.00 a month. The hike comes on the heels of a hike last year just around this time that bumped the modem rental fee from $2.00 to $3.50 a month. The good news is that unlike most ISP fees, you have the power to do something about it. Users can (and should) buy their own modem from the company's list of approved modems to avoid paying a penny more than they have to. "Be sure the modem fits your level of service," a Bright House representative tells forum regulars. "If you have phone service with us then you should select an MTA."







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Most recommended from 47 comments



NicoLukka

@bhn.net 8 recommendations NicoLukka Anon You have just raised the "BHNtechXpert" signal. BHNtechXpert will be here in no time to tell us how great it is because paying the fee also helps us in the event our line gets hit by lightning. He will give us the stats on how many lightning strikes there are a year especially in Florida. He will say of course you can always buy your own modem...and then try and justify the raised "fee". I seem to recall last year he stated that we should not expect a fee hike yearly.



Prepare your bungholes for the incoming spin.

paradigmfl

join:2005-07-16 2 recommendations paradigmfl Member Not upset about the modem fee yet The modem fee doesn't bug me as much because we get a great Motorola modem here which is worth about $80. If you have a crappy modem go to the office and see if they have something better.



What does trouble me is effectively paying $55 for a 10/1 connection. And the prices keep going up and up. They don't bump up the speed for free anymore they only offer higher tiers for crazy prices. 10/1 needs to be kept below $50. In fact in most of the world including the competitive portions of the U.S. it's $30-$35 a month. Also it shouldn't be legal to charge me more for not bundling. Can you say monopoly? In my opinion the government should step in and make these companies credit customers for all the surcharges they have had to pay for not bundling over the last decade. It's anti-competitive leveraging.