Dear Raiders

This is GM Orvel.



King's Raid Chief Operator would like to make an announcement regarding TP Point Sales.

Please refer to the details below



----------------------------------------



[Notice] Final Decision for TP Point Sales



Dear Raiders

I am Seung Won Ko, the Chief Operator from King’s Raid Operations Team.



As you all know, the 1st notice regarding TP Point sales was posted yesterday.

I would like to let you know the details for the decision we made after the meetings

we had throughout the day.



■ Details for the Transcendence Perk Point Item sales

** Additional content will be introduced which allows you to acquire

Transcendence Point in the long term.

- ‘Transcendence Perk Point (5TP) x3’ sales & Monthly reset plan are changed

(Previous: Purchasable 1 time per month / Changed: Can be purchased 1 time per account)

- New content will be added where you can acquire Transcendence Perk Points

(Max 10TP can be obtained every month)

- 15TP will be sent to all users via mail



Below are the details for the decisions we made.



▶ Transcendence Perk Point (5TP) x3 Sales Reset is temporarily suspended



We fully do understand your disappointment.

Actually, you were able to upgrade/make your heroes much stronger by playing the game

for long time without making purchases.

However, we made this ‘Transcendence Perk Points’ purchasable through Special Shop without

providing any in-game content where you can acquire it.

We truly apologize for the mistakes we made without excuses.

Therefore, we have decided to suspend the monthly reset condition temporarily.

(Previous: Purchasable 1 time per month / Changed: Can be purchased 1 time per account)

We spent a lot of time discussing the matter in the meeting to reach the conclusion.



First, we have considered canceling the item sales as most of you wanted.

However, in this case, it could cause a huge balance gap between players without

the points and players who already have purchased the points.



Just canceling the item sales could cause other problems such as balance gaps and other

collateral damages soon or later. So, it was really hard for us to make decisions to just cancel

the sales without retrieving or giving a full refund for the purchase

After a long time of discussion, we have reached the conclusion to suspend monthly reset

the condition, but your opportunity to purchase the item will still remain open.



We really wanted to accept your suggestions as they were, but please understand that

we had to make changes as above





▶ Fixed content update for Transcendence Perk Point Acquisition

(To be updated on Jan 10th, 2019)

Actually, we were planning to add in-game content where you can obtain extra

‘Transcendence Perk Points’. Also, the plan was to give you more opportunities to acquire

the points in more various ways based on which heroes you use and where you acquire

the points. However, we admit that we did not give you more details about the system direction, content where you can acquire and how many points you can get and we still introduced the

item in Special Shop after the update on December 20th.

At this point, there was already an imbalance between the points you could acquire from

purchasing and the points that you could get through gameplay. To fix these imbalance issues,

we are going to make long-term content where you can get the points through game plays.



You might be able to acquire Transcendence Perk Points through various in-game events.

Detailed plans can be changed, however, we will make sure for all players to acquire at least

5TP to max 10 TP every month through game plays as of Jan 10th 2019.



▶ 15 Transcendence Perk Points will be given to all Raiders via mail

We are going to send you 15TP Points via mail as an apology for introducing TP Points

without any remedy.



By the time when you are reading this, we will be preparing to send out 15TP Points to everyone.

15TP is the exact same amount as the sales item, however, it’s also the amount that

can be used to upgrade a hero’s Transcendence Point up to max.

We really hope you enjoy more with the invested points.



Again, we truly apologize for the sudden decisions we made without knowing your needs.

We promise you that we will be King’s Raid Operations Team, King’s Raid Studio who always

open to your suggestions.



Your advice and feedback will be our stepping- stone that will enable us to advance

more to your expectations.



Thank you for your endless support towards King’s Raid



Thank you

King’s Raid Chief Operator, Seung won Ko





