Hello tankers,

We have received reports about missing Tankrewards points earned for November. We are currently looking into this issue and we expect to have a resolution as soon as there is more information available. We expect this to be resolved by Wednesday, December 7th. Thank you for your patience and understanding while we get this taken care of.

UPDATE:

If the "Reset Picks" button is there for people who were affected by the incorrect data, just click that and repick your new prizes, and you'd be all set.

For those who are unable to reset their prizes, the CSR's have just been given a list of all users who made their picks but can't reset their choices, and what new level they would have unlocked. So if you moved from one prize bracket to another because of the correction, just contact Supportand they'll straighten you out. They should be working out a system to let everyone who was affected know soon.

Lastly, prizes should start to be handed out tomorrow for everyone who has made their picks so far.

Thank you for your patience and understanding.

Edited by GhostPrime, Dec 07 2016 - 02:16.