“Within 10 minutes, and under $20, and all just from my computer, I was able to mail a formal demand letter to the management company...Within 5 days of sending the letter I received an email directly from Juris informing me that it was delivered to the management company. And exactly 4 days after I received that confirmation, I receive a phone call from an apologetic woman with the management company informing me that a $500 check is on it’s way.”