Verizon’s Galaxy S9 gets Android 10: Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.

The update will arrive over-the-air in the next few days, as it’s likely to be undergoing a staged rollout. After installation, you’ll be running Android 10 with Samsung’s brand new One UI 2.0 on top, and you’ll also have the February 2020 security patch level, which is still the most up-to-date there is. Your new software version after installation will be QP1A.190711.020.G960USQU7DTA8.

If your phone hasn’t yet notified you about this update, and you’re the impatient type, then it can’t hurt to manually check from time to time by going to Settings > System updates > Check for system updates. You’ll need to be on Wi-Fi.

The details:

Release date: 02/20/2020

Android™ Security Patch Level: February 2020

Software Version: QP1A.190711.020.G960USQU7DTA8

What’s changing:

The current software update provides the most up to date Android security patches on your device.

To help you with the software update for your Samsung device, this page contains the following information:

Wi-Fi Only Over The Air (OTA) Programming

Server-Initiated Software Update Instructions

User-Initiated Software Update Instructions

Software Update while Roaming

Note: Estimated software download time is 6-10 minutes. The estimated software update time is 6-10 minutes.

This process allows a user to navigate through the device options to seek updates. From a Home screen, touch and swipe up or down to display all apps, tap Settings > System updates > Check for system updates.

Note These instructions apply to Standard mode only.

If your device finds a new software update, tap Download now. When complete, a screen will appear advising you that the new version of the software is ready to be installed. Tap Install update.

The device will power down and power back on. A screen will appear stating that the installation has been completed. Tap OK.

You’ve successfully updated your software.

If Wi-Fi is enabled and your device is connected to a Wi-Fi network, your device will be able to receive and download new software updates.

The download will take place when the device is in Wi-Fi coverage, but coverage does not need to be consistent. You can use multiple Wi-Fi networks and disconnect from/reconnect to Wi-Fi, and the update will continue to download from where it left off until complete.

When the download is complete, you’ll receive a notification that there’s a new software update available for installation. Tap Install Now to continue with the installation. The device will power off and back on and the installation process will begin.

You’ve successfully updated your software.

You’ll be notified on your device that a software update is available.

Select Install now and your device will power off and back on and the installation process will begin. Tap OK to begin the installation.

Note: If you choose to Defer, this will delay installation and you’ll be taken back to the Home screen. The software update message will appear periodically until you install the update.

After you’ve received the first notification of the software update, you can manually initiate by going to Home > Applications > Settings > About Device > Software updates. Under System updates, tap Restart & install to install the update. Your device will power off and back on and the installation process will begin.

Once the installation is complete, the device will power off and then back on again.

You’ve successfully updated your software.

If you’re roaming, you won’t receive a software update notice. To update, you’ll need to either enable Wi-Fi and wait for the update notice to appear or manually update by going to Home > Application > Settings > About device > Software updates.

To enable Wi-Fi:

Go to Settings > Wireless & networks.

Tap Wi-Fi.

To connect to an available Wi-Fi network, select Wi-Fi settings and select an available Wi-Fi network or manually add a Wi-Fi network.

If the software update fails to install, you’ll get an error screen. However, this only means the software didn’t install properly. The device will power back on with the original software and will prompt you again to install the software update.

If you don’t have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.

The details:

Release date: 12/11/2019

Android Security Patch Level: December 1, 2019

Software Version: PPR1.180610.011.G960USQS7CSK5

What’s changing:

The current software update gives you the most up to date Android security patches on your device.

The details:

Release date: 11/19/2019

Android Security Patch Level: November 1, 2019

Software Version: PPR1.180610.011.G960USQS7CSJ9

What’s changing:

The current software update provides system enhancements and the most up to date Android security patches on your device.

Next steps and additional links

Please allow additional time for the apps on your device to continue to download after the software update.

If for any reason this software update doesn’t fully download, our Software Upgrade Assistant tool can provide immediate self-serve troubleshooting guidance.

Operating System FAQs

Check out the latest Verizon offers and upgrade to a newer Samsung smartphone. Not sure if you’re eligible to upgrade yet? Find out fast in My Verizon.

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