Just a day after Johannesburg Metropolitan Police Department (JMPD) launched their reckless driving hotline, Joburg residents are responding positively to the project.

The MMC for Public Safety Michael Sun said the hotline is yielding a positive result. “Yesterday we launched the hotline at nine o’clock and when I checked at five o’clock we had already received 74 complaints,” said Sun.

“We are dealing with all the complaints that we received and each of these complaints will be dealt with accordingly. I am sure that number would have increased this morning so I am checking on a daily basis to see the progress of this hotline.”

Residents can report reckless and inconsiderate road behaviour and even upload footage onto the WhatsApp-based hotline.

The MMC said, “What we are doing is that once we receive a complaint, the hotline operator will need to acknowledge the receipt and then followed by a reference number sent to the complainant. Then we would keep the complainant updated regarding the progress of the prosecution.

He added that residents need to familiarise themselves with the hotline number and report more cases.

“As we proceed in the week we will probably see more complaints coming. This is a new pilot project and obviously, we still need to promote the hotline number so that our residents can get to save the number on their phones and use it more regularly.”

Details: Reckless Driving WhatsApp Hotline 081 410 6338; JMPD (for voice complaints) 011 375 5911.

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