As part of the City’s progressive reopening, taxpayers and water customers can now schedule an in-person appointment to pay taxes, bills and other fees at the Municipal Services Building (MSB). Due to health concerns appointments are for payments only, no walk-ins are allowed inside MSB, and satellite offices remain closed. For help with your account, or to set up a payment agreement, please call:

(215) 686-6442 about property tax,

(215) 686-6600 about all other taxes,

(215) 685-6300 about your water service or bill

Or, email:

The documents below are meant to provide guidance to taxpayers and tax professionals as the City of Philadelphia adapts to disruptions caused by the COVID-19 coronavirus epidemic. The City has updated filing and payment rules for some, but not all, tax types. If you do not find guidance for a specific tax type below, that means there has been no change. Please check this webpage regularly for updates.