— Keepers at the the North Carolina Zoo’s giraffe habitat found Jamili, a 9-year-old female giraffe, unresponsive in her behind-the-scenes living quarters Tuesday morning. She accidentally became entangled in an engagement toy used with the giraffe herd.

The North Carolina Zoo released a statement saying this was the first incident with the specific item and they are looking into its safety.

“We are reviewing all of our animal safety policies and procedures — including the enrichment items that the animals use in their behind-the-scenes living quarters — to ensure the safety of all our animals.”

Jamili, a reticulated giraffe, was born May 30, 2008 at Cheyenne Mountain Zoo in Colorado Springs, Colorado. She came to the North Carolina Zoo in March 2009. She gave birth to one female calf, Juma, in July 2012. Juma is now at the Maryland Zoo and last month had a female calf of her own.