[Recovery] Recovery From North American/European Data Center Several Worlds Technical Difficulties (Jan. 14)

At the following time we were experiencing a technical difficulty with the North American/European data center in which players could not log in to the Cactuar/Faerie/Sargatanas/Diabolos Worlds on FINAL FANTASY XIV: A Realm Reborn.



We are pleased to announce that the issue has been resolved, and we apologize for any inconvenience this may have caused.



*Due to effects of this issue, please be advised that you will be unable to make reservations for Ceremonies of Eternal Bonding on the Cactuar/Faerie/Sargatanas/Diabolos Worlds until Jan. 16, 2015 1:00 a.m. (PST).



[Date & Time]

From Jan. 14, 2015 from 2:37 p.m. to 5:08 p.m. (PST)



[Details]

- Unable to log in to certain Worlds.

- Unable to transfer to certain Worlds.

- Disconnected from certain instances, and unable to log back in.

- Unable to log back in after being disconnected from certain instances.



[Cause]

- Server equipment issue



[Affected Worlds]

- Cactuar

- Faerie

- Sargatanas

- Diabolos

- Certain instances occurring in North American/European Data Centers Worlds