Free setup: included on all bundles, broadband and phone packages, and broadband only packages until 27/09/2020. Normally £35 however if you are on one of our 30 day rolling contracts you’ll need to pay an additional one-off flexi fee of £45.

If you can get set up with our QuickStart Kit but choose to have an engineer install our services for you, this will still be charged at £40.

Oomph bundles: Oomph bundles include a mobile SIM and a broadband speed boost. Mobile SIMs available with a range of packages, price stated includes 5GB mobile data, unlimited mins and texts. Downgrading a service in your bundle may result in loss of bundle discount and/or boosted speeds.

Seven times faster: Based on fastest widely available advertised average download speeds (average speed 516Mbps for M500 Fibre Broadband vs average speed 67Mbps for BT Superfast Fibre 2 Unlimited and 63Mbps for Sky Fibre Max).

Virgin Media Connect app: Requires compatible iOS/Android mobile or tablet. Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is present and setup has been completed. Virgin Fibre customers: the app will work on a device where setup has been completed using My Virgin Media account details. Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. For setup: Mobile data connection required for Virgin Mobile customers. Internet (mobile data or WiFi) connection required for Virgin Fibre customers. UK only. Experience varies by location and number of users. It’s not always possible to guarantee that we’ll be able to offer this app on every device, platform and operating system version or variant. Terms and conditions apply.

WiFi Booster: WiFi Booster available only to eligible customers who we’ve identified (either through a Virgin Media agent or through the Virgin Media Connect app) as having a blackspot inside the registered account address. Eligible customers can receive one WiFi Booster per customer, available through the app. Eligible customers can receive a second Booster by contacting our service agents. A third Booster will only be issued after a site visit has taken place and is dependent upon agent assessment. Boosters are at no extra monthly cost for Full House TV / Maxit TV customers and above (customers can check in My Virgin Media to see if they’re eligible). Monthly charge will apply if you downgrade to an ineligible Virgin Fibre package. Price for Virgin Fibre customers who have (or downgrade at any time to) other packages is an additional £3 a month for the first WiFi Booster, and £2 per additional WiFi Booster, cancellable at any time on 30 days’ notice. All equipment remains the property of Virgin Media. It must be returned to us upon request or a charge will apply. Hub 3 required.

Installation: Booster requires QuickStart self-installation, with delivery to a convenient CollectPlus store. £5 charge if you choose optional home delivery (home delivery is free for Full House TV / Maxit TV customers and above). You can choose a delivery date online and an order confirmation will be sent to you via email. Delivery dates are subject to availability and could take over 30 days in busy periods. If we can’t provide the date you’ve chosen we’ll deliver on the next available date and confirm this by email. See FAQs for further details.

General: Legal Stuff applies in addition to your existing agreement with us under our terms and conditions, which can be found here. Promotion can be withdrawn at any time and is subject to stock availability. Home environment, device limitations, number of users and time of day may also affect WiFi performance. Further Legal Stuff applies – see virginmedia.com/legalstuff

Inclusive servicing and repairs: Excludes misuse, mistreatment and wilful or accidental damage. Kit remains property of Virgin Media.

M50 Fibre Broadband: New customers only. Minimum term applies to your broadband service, check basket for details. M50 Fibre Broadband (average download speed 54Mbps). £38 a month for 18 months. Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

M100 Fibre Broadband: New customers only. Minimum term applies to your broadband service, check basket for details. M100 Fibre Broadband (average download speed 108Mbps). £44 a month for 18 months. Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

M200 Fibre Broadband: New customers only. Minimum term applies to your broadband service, check basket for details. M200 Fibre Broadband (average download speed 213Mbps). £50 a month for 18 months. Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

M350 Fibre Broadband: New customers only. Minimum term applies to your broadband service, check basket for details. M350 Fibre Broadband (average download speed 362Mbps). £56 a month for 18 months. Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

M500 Fibre Broadband: New customers only. Minimum term applies to your broadband service, check basket for details. M500 Fibre Broadband (average download speed 516Mbps). £62 a month for 18 months. Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Gig1 Fibre Broadband: Gig1 is available in Southampton, Manchester, Reading, Birmingham and Coventry and their surrounding areas. New customers only. Minimum term applies to your broadband service, check basket for details. Gig1 Fibre Broadband (average download speed 1104Mbps). £62 a month for 24 months. Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

M50 Fibre Broadband and Virgin Phone: New customers only. Minimum term applies to your broadband service, check basket for details. M50 Fibre Broadband (average download speed at peak 54Mbps) and Talk Weekends. £28 a month for 18 months, standard pricing thereafter (currently £45). Price includes line rental (£19 a month). Average speed is speed achievable by 50% of customers at peak times (8pm-10pm, Monday-Sunday), April 2018. If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

M100 Fibre Broadband and Virgin Phone: New customers only. 18 month minimum term. Average download speed 108Mbps and Talk Weekends. £27 a month for 18 months, standard pricing thereafter (currently £51). Price includes line rental (£19 a month). If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

M200 Fibre Broadband and Virgin Phone: New customers only. Minimum term applies to your broadband service, check basket for details. M200 Fibre Broadband (average download speed at peak 213Mbps) and Talk Weekends. £40 a month for 18 months, standard pricing thereafter (currently £57). Price includes line rental (£19 a month). Average speed is speed achievable by 50% of customers at peak times (8pm-10pm, Monday-Sunday), April 2018. If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

M350 Fibre Broadband and Virgin Phone: New customers only. Minimum term applies to your broadband service, check basket for details. M350 Fibre Broadband (average download speed at peak 362Mbps) and Talk Weekends. £46 a month for 18 months, standard pricing thereafter (currently £63). Price includes line rental (£19 a month). Average speed is speed achievable by 50% of customers at peak times (8pm-10pm, Monday-Sunday), April 2018. If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

M500 Fibre Broadband and Virgin Phone: New customers only. Minimum term applies to your broadband service, check basket for details. M500 Fibre Broadband (average download speed at peak 362Mbps) and Talk Weekends. £52 a month for 18 months, standard pricing thereafter (currently £69). Price includes line rental (£19 a month). Average speed is speed achievable by 50% of customers at peak times (8pm-10pm, Monday-Sunday), April 2018. If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Gig1 Fibre Broadband and Virgin Phone: New customers only. Minimum term applies to your broadband service, check basket for details. Gig1 Fibre Broadband (average download speed at peak 1104Mbps) and Talk Weekends. £64 a month for 24 months. Price includes line rental (£19 a month). Average speed is speed achievable by 50% of customers at peak times (8pm-10pm, Monday-Sunday), April 2018. If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Big bundle: New customers only. Mixit TV, M100 Fibre Broadband (average download speed 108Mbps) and Talk Weekends. £29.99 a month for 18 months. Price includes line rental (£19 a month). Standard monthly pricing (currently £62 a month) applies from month 19. Premium add-ons such as Sky Cinema are available at extra monthly cost. If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Bigger bundle: New customers only. Maxit TV, M100 Fibre Broadband (average download speed 108Mbps) and Talk Weekends. £57 a month for 18 months. Price includes line rental (£19 a month). Standard monthly pricing (currently £62 a month) applies from month 19. If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Bigger Oomph bundle: New customers only. Maxit TV, M200 Fibre Broadband (average download speed 213Mbps), Talk Weekends and 5GB data SIM. £53 a month for 18 months. Price includes line rental (£19 a month). Standard monthly pricing (currently £90 a month) applies from month 19. If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Bigger bundle + Sports: New customers only. Maxit TV including Sky Sports in HD and BT Sport in 4K Ultra HD, M100 Fibre Broadband (average download speed 108Mbps) and Talk Weekends. £72 a month for 18 months. Price includes line rental (£19 a month). Standard monthly pricing (currently £107 a month) applies from month 19. If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Bigger Oomph bundle + Sports: New customers only. Maxit TV including Sky Sports in HD and BT Sport in 4K Ultra HD, M200 Fibre Broadband (average download speed 213Mbps), Talk Weekends and a 5GB data SIM. £80 a month for 18 months. Price includes line rental (£19 a month). Standard monthly pricing (currently £115 a month) applies from month 19. If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Limited Edition Bigger bundle + Movies: New customers only. Maxit TV, Sky Cinema in HD, M200 Fibre Broadband (average download speed 213Mbps) and Talk Weekends. £68 a month for 18 months. Price includes line rental (£19 a month). Standard monthly pricing (currently £103 a month) applies from month 19. Premium add-ons such as Sky Sports are available at extra monthly cost. If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Limited Edition Bigger Oomph bundle + Movies: New customers only. Maxit TV, Sky Cinema in HD, M350 Fibre Broadband (average download speed 362Mbps), Talk Weekends and a 5GB data SIM. £100 a month for 18 months. Price includes line rental (£19 a month). Standard monthly pricing (currently £100 a month) applies from month 19. If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Ultimate Oomph bundle: New customers only. Maxit TV, Sky Cinema and Sky Sports (both in HD), M500 Fibre Broadband (average download speed 516Mbps) (available with M350 Fibre Broadband or M200 Fibre Broadband where M500 Fibre Broadband is not available) and Talk More Anytime. Includes mobile SIM with unlimited minutes, texts and data. M500 only available as part of a package. £99 a month for 18 months, then £139 a month. Price includes line rental (£19 a month). Premium add-ons are available at extra monthly cost. If you cancel your service during your minimum term an early disconnection fee may apply. Downgrading a service in your bundle may result in loss of bundle discount and/or boosted speeds. If you upgrade any part of the service, standard pricing will apply to that upgrade but we will discuss this with you at the time. Virgin Media may withdraw or amend the pricing if you change any part of your package. This offer maybe withdrawn at any time and cannot be used in conjunction with any other offer unless stated by Virgin Media.

18 months discount vs ongoing price: New customers only. From £5.50 off broadband and TV bundle price a month for 18 months. Price includes line rental (£19 a month). If you cancel during your minimum term an early disconnection fee will apply. This is an eBill price. If you choose a paper bill, we may charge you an additional amount for this service, which we will tell you about when you request the change. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect, standard pricing applies to upgrade. We may withdraw or amend the discount if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.