EHR/PM Integration

Providers want telemedicine software that adds a new way to deliver services without adding additional complexity. EHR/PM integration makes it easy to add video visits to the mix without additional friction.

Mobile App for Patients

The object of telemedicine software is to make it as easy as possible for patients to get the care they need from anywhere. That’s why it is important to provide both a mobile app and the ability to use a browser. Patients can connect in the way that is easiest for them, wherever they are.

Eligibility Verification

Providers need assurance that they will be reimbursed for each visit conducted via video. That’s why the most comprehensive telemedicine software includes a rules engine to verify payment eligibility when the appointment is scheduled.

HIPAA Compliant Video

Not all video connections are secure enough to provide the patient confidentiality protections required by the Health Insurance Portability and Accountability Act (HIPAA). That’s one of the many reasons that providers are choosing purpose-built telemedicine technology, rather than consumer grade video conferencing options like Facetime or Skype–these solutions are not HIPAA-compliant video conferencing solutions.

Custom Branding

The ability to brand your telemedicine app with the look and logo that your patients associate with your practice gives them piece of mind that they are getting the same level of care that they’ve come to expect from your team.

Built-in Support

No matter how easy-to-use telemedicine software can be, no doubt there will be questions from time to time. That’s why practices should choose technology that includes in-app support for real-time issue resolution.