Quartx



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Becoming legend, but I took merit to the knee :(







Hero MemberActivity: 1036Merit: 504Becoming legend, but I took merit to the knee :( Re: Poloniex isn't being professional at all with me June 01, 2017, 06:21:18 AM #4 Quote from: SyGambler on May 31, 2017, 12:34:27 PM

on May 1st I logged in to my polo account and found that they locked it , a ticket was created from them saying that they are suspecting that I live in Iran and asked me to submit my photos if I'm not

I wasn't able to upload the photos through the site , so I sent them via the ticket and told them that I live in Syria

the support contacted me after that and told me that they don't accept sensitive info via the ticket , and I should upload them through the site ( now they know that I'm from Syria )

so I logged in again and was able to submit the info , they contacted me after a week saying that they are not accepting Syrians anymore ( I told them that I'm Syrian 7 days before but they made me submit my ID and wait for nothing )

then I asked for the the one time withdrawal 15 days ago and they haven't process it yet , also they are not answering me anymore



I will leave you with the screenshots and please tell me what should I do , cause this is ridiculous



http://imgur.com/a/MMGK7

http://imgur.com/a/Zohht

http://imgur.com/a/mZBaL

http://imgur.com/a/LCjE6

http://imgur.com/a/vAnbz

http://imgur.com/a/VRGBj

http://imgur.com/a/euq43

http://imgur.com/a/8jBgm

so here is my story with Poloniexon May 1st I logged in to my polo account and found that they locked it , a ticket was created from them saying that they are suspecting that I live in Iran and asked me to submit my photos if I'm notI wasn't able to upload the photos through the site , so I sent them via the ticket and told them that I live in Syriathe support contacted me after that and told me that they don't accept sensitive info via the ticket , and I should upload them through the site ( now they know that I'm from Syria )so I logged in again and was able to submit the info , they contacted me after a week saying that they are not accepting Syrians anymore ( I told them that I'm Syrian 7 days before but they made me submit my ID and wait for nothing )then I asked for the the one time withdrawal 15 days ago and they haven't process it yet , also they are not answering me anymoreI will leave you with the screenshots and please tell me what should I do , cause this is ridiculous

When you first created your polo account, what country did you put as? If you didnt put Syria from the start, you are the one putting yourself on the line. Poloniex has been facing huge amounts of support cases these few months, both fake and real and in between all the ddoses , they are spread pretty thin to reply quickly.



Did you reply to the screenshot you labelled as number 5? When you first created your polo account, what country did you put as? If you didnt put Syria from the start, you are the one putting yourself on the line. Poloniex has been facing huge amounts of support cases these few months, both fake and real and in between all the ddoses , they are spread pretty thin to reply quickly.Did you reply to the screenshot you labelled as number 5? TOOLS.QZ.SG Verify Bitcoin Signature

jorneyflair



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Hero MemberActivity: 672Merit: 500 Re: Poloniex isn't being professional at all with me June 07, 2017, 09:41:24 AM #7 Quote from: SyGambler on June 07, 2017, 09:17:58 AM

now I can't access Poloniex at all , it's showing that my IP address is blocked so I can't even access poloniex trollbox

http://imgur.com/a/XArpS

support still not answering my ticket , so my withdrawal request is now pending for 22 days and my account is frozen since 37 days

can't believe that this is happening with the most trusted and secure exchange



any thoughts guys ?

so previously I was able to log in to my account , but when I try to exchange the system shows that my account is frozennow I can't access Poloniex at all , it's showing that my IP address is blocked so I can't even access poloniex trollboxsupport still not answering my ticket , so my withdrawal request is now pending for 22 days and my account is frozen since 37 dayscan't believe that this is happening with the most trusted and secure exchangeany thoughts guys ?

I think that poloniex is basically the biggest scam out there right now and anyone that is still uusing their service is at risk of being goxxed/cryptsy'd again. Withdraw when you still can, otherwise you may not get another chance and will have to wait till a court hearing .



it used to be a very promising young exchange. I remember that their support were really supportive ,and everyone was super exciting on the trollbox .But That can't be further away from the truth , right now.



Pretty sure that trollbox got indefinitely removed from that exchange already, it's not a surprise honestly because nobody can reach the support and everyone was calling them out on the trollbox .As i said, withdraw when you still can! They ban your IP, try signing in with a vpn. If it still doesn't work your only hope is the support answering to your request which probably wont happen. I think that poloniex is basically the biggest scam out there right now and anyone that is still uusing their service is at risk of being goxxed/cryptsy'd again. Withdraw when you still can, otherwise you may not get another chance and will have to wait till a court hearing .it used to be a very promising young exchange. I remember that their support were really supportive ,and everyone was super exciting on the trollbox .But That can't be further away from the truth , right now.Pretty sure that trollbox got indefinitely removed from that exchange already, it's not a surprise honestly because nobody can reach the support and everyone was calling them out on the trollbox .As i said, withdraw when you still can! They ban your IP, try signing in with a vpn. If it still doesn't work your only hope is the support answering to your request which probably wont happen.

Bluengold341



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MemberActivity: 84Merit: 10 Re: Poloniex isn't being professional at all with me June 08, 2017, 06:52:48 AM #14 Seems like this is a core problem of BTC right? There are some good instant exchanges but no one THAT reliable to trust thousands of dollars with such as a savings account. Largest transaction I've seen has been capped at around $1500-2000 on LBC which seems like the safest route. I've had some weird stuff happen to me on coinbase as well (no support, sell button not working, lost funds) and I've read that's one of the more safer ones in the U.S. Isn't it true that it's so much easier for hackers to get into someone's BTC wallet as opposed to their online bank account? buying BTC with cash deposits