(CNN) From flat tires to possible home invasions, the officers with the Lone Peak Police Department in Utah are used to dealing with a variety of 911 calls. But at 2 a.m. on January 28, they received one unlike any other: A mother was in need of baby formula.

As a mother of five young children, Shannon Bird said she considers herself somewhat of a pro at the baby-raising game. She had breastfed her children with ease so she didn't feel the need to buy formula.

But when she was unable to breastfeed her six-week-old daughter, London, in the middle of the night one night, she didn't know what to do. She had two ounces of breast milk left in the freezer, but she knew that would last just one feeding when her baby needed to be fed every two to three hours.

Shannon Bird, a mother of five, called 911 when she needed formula for her newborn.

"I've never had any complications ever with breastfeeding," Bird told CNN, noting that a combination of medications could have been the cause. "I went into full panic mode."

She called her husband, who was out of town, to see whether he had any ideas on what she could do. She called her neighbors and family members, but no one was awake.

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