Air NZ clapped back with further information for her, including another phrase in Te Reo.

"I'm still not Māori. What's the English translation of that?" she replied.

The next comment came from a helpful Facebook user with a link to the online Māori dictionary, which offers free translation between the official language of New Zealand and English.

Air NZ then used Te Reo yet again in its third response to the woman, while supplying more information about the upgrades to its premium lounges.

Other social media users took screenshots of the conversation and made new posts with them, heaping praise on the national carrier for its responses.

"Air New Zealand you win!" one of the Facebook posts is captioned.

"Air New Zealand you are the BOMB airline!" said another before using the Māori version of the woman's first name.