Google-like Search Our search engine, unlike others, is built from the ground-up for knowledge base software – nothing else. We constantly observe how people search in knowledge bases and constantly improve our search engine. “Our customers love the intelligent search feature!” - Anton, CTO

Extremely customizable It’s 2019, don’t settle for your knowledge base to look like a template that people presume sucks. With Helpjuice we have dozens of custom-made themes, and hand-customize every knowledge base for you, for your needs (all for free). ”It is extremely customizable. We have strict brand rules we have to follow and Helpjuice allowed us to make all the customizations we needed.” - Tyler, Director of Client Services

Simple, Simple, Simple

(No Training Required) Instantly author articles without having to sit on a 45-minute demo “learning” about the tool. Does this sound familiar to you? “Many of our users are not fans of having to learn a new piece of software but the ease of use that Helpjuice provides has made it incredibly easy to implement.“ Government Administration, 501-1000 employees

Analytics so good you wonder how we technically do it Without analytics, your knowledge base can quickly go stale, as you have no data points to update it from. With the Helpjuice Analytics, we tell you not only what people are searching for and not finding (every single tool does this), but rather who those people are, what you should be writing in your knowledge base, which articles need improvement and so much more. “ Analytics, analytics, analytics - its why we move to the solution - great to get insight into popular articles. Ability to integrate into our existing Support process and have a dedicated document view.” - Stuart, Head of Product

Customer Support WOW Ours is 5 minutes, personalized, and technical. Yes, you don’t have to wait days for someone ‘technical’ to respond to you, our team understands knowledge bases, and your account, and we’ll hand hold you through all your questions. “Their product is bliss and very powerful, while their customer support is one of THE best support experiences I’ve had, in a while!” - Ryan S, Founder

Optimized For SEO A lot of times your customers go to Google before they go on to your website - our knowledge bases rank so well, they’ll always end up on them, after searching on Google.