No time for sick time? Consider telehealth from Ascension. And talk to an experienced doctor online 24/7 from wherever you are for your urgent care needs.

GET STARTED

Also available on:

Always open for your urgent care needs

We’re here 24/7 with care that fits your schedule. No driving, no parking, and no waiting room. We work quickly to understand you and your unique situation so we can provide the care you need to get you feeling better faster. If you are experiencing a major emergency, go to the ER as soon as possible or call 911.

Getting started

Download the app on your smartphone from the App Store or Google Play, OR visit our website Create your profile and tell us about your symptoms Talk to a doctor and get the care you need

Telehealth made easier

Online Care 24/7

Install the mobile app and get access to a doctor anytime, anywhere

No Appointments

No need to plan ahead; Just log on to talk to a doctor

Safe and Secure

We respect and protect your personal health information

Available in

All 50 States

Use Ascension Online Care while traveling or on the go

Frequently asked questions

What is Ascension Online Care?

Ascension Online Care is an easier way to see a doctor and get the care you and your family need. It’s one-on-one, personalized care where you and your doctor will have a video chat wherever you are – at home, at work or on the go – using your smartphone, tablet or laptop. It's easy to use, private and secure. It’s free to enroll. Ascension Online Care offers peace of mind with a doctor “on call” 24/7 to provide quality care. How do I get started? Download the app from the App Store or Google Play OR visit our website

Create your profile and tell us about your symptoms Talk to a doctor and get the care you need

When would I use Ascension Online Care? I have a non-emergency condition and should probably see a doctor, but can’t fit it into my schedule

My doctor’s office is closed

It's difficult for me to get a doctor's appointment

I feel too sick to drive

I have children at home and don’t want to bring them to the doctor’s office with me Our experienced team provides online care – including diagnosis – for a wide variety of symptoms and conditions, including: Urinary tract infections

Sinus or upper respiratory infections

Eye infections

Rash

Sore throat/strep/cough

Cold/flu

Fever

Seasonal allergies Is Ascension Online Care the same as telehealth or telemedicine?

Yes, Ascension Online Care is telehealth available to anyone who enrolls across all 50 states. You may hear different names for this service: telehealth, telemedicine, virtual care, online care. By any name, Ascension Online Care features an online urgent care that offers personalized care anytime, anywhere. How do I add my spouse?

Your spouse should create a separate account to enroll. How do I add a child to my account?

Parents and guardians can add their children who are under age 18 to their account and have doctor visits on their behalf. Enroll yourself first and then add your child or dependent to your account.

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The care you need, online, anytime Ascension Online Care

Questions and assistance

If you have any other questions, please call us at 833-433-5927.



You can also email our support team at ascensionsupport@americanwell.com.



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