Delivery

Our USUAL processing time is 3-5 business days, or as per the "ship by" date in your receipt, unless "Rush Order" is added at check-out (when available). KINDLY NOTE THAT DELAYS MAY OCCUR DUE TO UNFORESEEN CIRCUMSTANCES (such as delays of ingredients, tubes and jars by our suppliers).

"Rush Order" option (when available) guarantees that your order will be shipped next business day. All packages are sent via USPS, and tracking numbers are provided.

Customs number will be provided for international packages. Kindly consider that as per the policy of USPS the packages are out of their hands once they leave the USA, and are the responsibility of the local carrier, and USPS is not liable for it. There is no way for us or the USPS to track the exact location or delivery info of the package. Please contact us for any additional shipping services, as there might be additional charges.

If the package is returned to us we will issue the refund for all products only (not for the shipping and/or "Rush Order").

PLEASE NOTE: THE SELLER IS NOT RESPONSIBLE FOR THE DELIVERY OF PACKAGES AND PERFORMANCE OF USPS, MISDELIVERED, DAMAGED OR LOST PACKAGES. PLEASE CONTACT US FOR PACKAGE INSURANCE IF NEEDED.

If there are any questions in regards to info in tracking, misdelivery, etc... please contact your local post office with the tracking number asap.

THERE WILL BE NO ORDER CANCELLATIONS OR REFUNDS AFTER THE ORDER IS SHIPPED OUT.