On the 28th July 1986, 25-year-old Suzy Lamplugh went to work like every other day.

The office at Sturgis and Sons Real Estate was busy, and everyone was rushing about their day.

Just after 12.30pm Suzy left the office with her purse, which contained 15 pounds, her credit cards, and her car keys. She left her handbag behind. She drove her work car, a white Ford Fiesta, to an appointment on Shorrolds Road in Fulham. Her diary entry read “12:45 Mr Kipper – 37 Shorrolds Road O/S.” O/S meaning meet outside the property.

She was seen waiting outside the three storey, white Victorian Terrace just after 12.45. At 1 pm the next door neighbour at number 35, looked out his window and saw Suzy greet a good-looking, well-dressed man with swept-back dark hair, dressed in a suit and tie.

By late afternoon when Suzy hadn’t returned to the office, her work mates started to wonder where she was. It wasn’t like Suzy to take long lunch breaks or take time off. She would always let someone know where she was.

They checked her diary and saw the entry Suzy had made for the appointment with Mr Kipper. He was not known to anyone at the agency, and there was no one with that name in their records. There was no contact phone number for him either.

At 6.45pm her manager reported Suzy’s disappearance to the police…