Are you opening the Whistler Mountain Bike Park?



Yes. The Canadian jurisdiction in which Whistler Blackcomb operates has largely flattened its COVID-19 curve. As such, the park will open with a somewhat reduced footprint and operating hours, to meet social distancing guidelines laid out by the province and regional health authority. The resort will continue providing a world-class riding environment, prioritizing health and safety. Whistler’s Mountain Bike Park is a leader in lift-accessed mountain biking, and an industry front-runner in developing safe gravity-sport protocols. This approach to excellence will be upheld as the park opens for business in this new COVID-19 environment.



Why are you only offering grab-and-go for on-mountain dining?



Due to the impacts of COVID-19, we have had to reimagine the resort experience and our operations for this summer, including mountain dining. At this time, we are limiting our on-mountain dining options to grab go to limit touch points for employees and guests and will continue to assess our ability to expand operations over the course of the summer.



What on-mountain activities are open?



To ensure we provide the safest experience, we will open with limited summer activities, focused first and foremost on getting you on the mountain. At Whistler Blackcomb we will kick off summer operations with Sightseeing and the Whistler Mountain Bike Park. For a full list of summer activities click here. We will continue to assess expanding our operations once we are open and as soon as it is safe to do so.



Are you opening the Whistler Mountain Bike Park?



Yes. The Canadian jurisdiction in which Whistler Blackcomb operates has largely flattened its COVID-19 curve. As such, the park will open with a somewhat reduced footprint and operating hours, to meet social distancing guidelines laid out by the province and regional health authority. The resort will continue providing a world-class riding environment, prioritizing health and safety. Whistler’s mountain bike park is a leader in lift-accessed mountain biking, and an industry front-runner in developing safe gravity-sport protocols. This approach to excellence will be upheld as the park opens for business in this new COVID-19 environment.



Will the Whistler Mountain Bike Park still require social distancing protocols?

Yes. Like the rest of our operation, you will be required to social distance in lineups and wear a face covering on the lifts. Face coverings will be in addition to full face helmets. Chairs will be spaced to allow for properly sanitization and riding groups will be asked to stick together. Rider groups will not be intermixed unless they are travelling with their parties.



What if I injure myself in the bike park?



The Whistler Mountain Bike Park’s bike patrol will attend to any rider injured in the park, as per standard operating procedures. Patrollers will all have PPE for medical response and will practice social distancing whenever and wherever possible to protect the health of both guests and staff.



Why are many of the bike park’s iconic trails still closed?



We made the decision to open the bike park to provide a safe, well-manicured environment for mountain bikers from the surrounding area to continue enjoying the sport. Working within the guidelines provided by the provincial health authority, in consultation local and provincial leaders, we determined the best route forward is to open slowly with the aim of adding more trails as the province eases toward reopening.



Will your retail stores offer bike rentals this summer?



We are operating with the same product offerings as previous years, only now with enhanced cleaning and sanitization protocols, so we have valley trail bikes, e bikes and downhill bikes ready to roll, along with protective equipment. Guests can rent helmets and armour as well. Our downhill fleet will be housed at G1 and Summit, while the Fairmont, Salomon Store, Can-ski Blackcomb and Summit will be limited to Valley Trail bikes.



Where can I purchase tickets for lift rides and summer activities? Do I need to make a reservation?

Please pre-purchase your tickets for lift rides and summer activities online, if possible. Tickets are being sold by time and date, to ensure social distancing is maintained at all times. You will need to pick up your ticket onsite. Please note, all transactions for tickets and passes sold onsite will be cashless.



What on-mountain restaurants are open?



Limited grab ‘n go dining outlets will be open on mountain to provide pre-packaged snacks and beverages at the Rendezvous Lodge, Roundhouse Lodge and Garbanzo Bike & Bean. Examples of grab n’ go menu items include: potato chips, bottled water, pop, chocolate bars, CLIF bars, pepperoni sticks, hummus and dip, cookies and loaves. Coffee and tea will be served by staff.



All locations will have cashless transactions.



What does the food & beverage dining experience look like?



Both restaurants will have reduced seating capacities inside and patios will be open for additional seating as well, at a reduced capacity. Washrooms are available at both restaurants for guests.



Why are you only offering grab-and-go for on-mountain dining?



Due to the impacts of COVID-19, we have had to reimagine the resort experience and our operations for this summer, including mountain dining. At this time, we are limiting our on-mountain dining options to grab’n go to limit touch points for employees and guests and will continue to assess our ability to expand operations over the course of the summer.



Can I use my 20-21 Epic Pass for summer access?



Summer benefits for the 2020-21 Epic Pass include free lift access for scenic rides (varies by pass type and region), as well as select lodging, food and beverage, and activity discounts. Full details here.