Jestina Clayton wanted to start a hair braiding business in her home near Salt Lake City. She checked with the state to be sure that she didn't need a license. She was told several times that she didn't, that braiding wasn't one of the services covered by a cosmetology license. So Clayton went ahead and, in 2009, placed an ad online about her business. She got an e-mail threatening to report her to the state for working without a license. It turned out that the law had changed, and that she could not braid hair without a license.