South West Trains season ticket holders affected by the disruption at London's Waterloo station will be able to claim refunds following an about-turn on compensation.

Customers of South West Trains - renamed South Western Railway last week under new operator FirstGroup/MTR - who have valid monthly, monthly plus or annual season tickets will be able to claw back 10 days' worth of refunds.

Former SWT owner Stagecoach said all 10 weekdays of the upgrade works so far (August 7-11 and 14-18 ) have been declared "void days", with season ticket passengers able to get their money back for these days "for the inconvenience caused as a result of the Waterloo upgrade work."

Non season ticket holders, or those with weekly passes, can claim only for delays based on the advertised timetable under the Passenger's Charter compensation scheme.