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“We should have a larger conversation,” said Knack. “I was fortunate to finally get a chance to travel to London and to Paris. When you get to those cities, you were connected to commuter rail, to their public transportation system, to taxis — everything you need is connected to one area.

“Is there a central location where we can offer the opportunity for (private companies to join transit), where we have visitor information and are making that first impression?”

Greyhound was forced to move from downtown last May when construction started on the new Stantec Tower.

The situation is contentious. Greyhound won’t comment on stranded passengers except to say they’re talking with the city and exploring all options.

Knack said city officials tried to help Greyhound find a new station with good public transit connections, even coming up with a list of 30 suggestions.

Coun. Bev Esslinger, councillor for the area, said she’s hearing from many concerned communities. She blames the passengers’ predicament on Greyhound, saying there’s only so much city officials can do when dealing with of specific company. “This is a private operator making private decisions.”

When asked if Edmonton ever offered to let Greyhound simply drop off and pick up passengers at the nearby Kingsway bus and LRT station on its way to the remote terminal, Esslinger said she hopes to talk with Greyhound soon and will investigate.

As for Edmonton Transit, it says a shuttle running between Kingsway and the Greyhound station is possible but it’s unclear who would fund that. From the city’s review, it appears the Greyhound would not generate enough passenger traffic to warrant regular service on its own.