Quote While I was at work earlier, I was formulating a well thought out response. Now that it's almost 5 in the morning that I begin this comment, my brain is weary and I'll try and make this as brief as possible.



GC should never have been the main path to gearing. If you'd have kept the old system in place and added GC as free crates as a thank you to your loyal customers (with actual useful/fun things), your customers wouldn't be in an uproar. Sure they'd be complaining that there wasn't any meaningful new content, and they'd be right to, but the grumbling would have been minimal.



First off, every op boss should drop off gear tokens. EVERY BOSS should drop gear tokens. Even if it's just one token per boss except for final boss dropping two. This whole bosses have a percentage to drop gear thing instead of all bosses dropping gear is just your way of gating us to keep from getting gear in a timely manner. We know it. You know it. You know that we know it. HM FP bosses need to drop UCs. Actually everything part of the game needs to reward UCs. Make UCs the new coms with a new name. Also final bosses of HM FPs should drop 230 non set bonus gear. This way players can get thier T1 ear, implant, relics, mainhand, and offhand from doing HM FPs. People like doing group content and seeing loot drop. It's just frustrating doing group content and bosses only drop cxp boosts and occasional crafting material.



Next, the GC crates. The pink elephant in the room. The only gear that should drop is tier gear. But not the gear itself, but it should be unassembled tokens. This way if we get a duplicate gear drop we can use the token to either have a secondary spec or to get tier pieces to our alts through the legacy gear. The rates that tier gear drops should be increased dramatically. By the time we hit T2 command rank, we should be within a piece or two of a full set of tier 1.



Now what else should be in the GC crates. I'm sorry, but the empty orange gear that is currently in the crates is just downright ugly and just plain unwanted. You did change it so the empty shells are boe so they could be sold on the gtn, which did give me an idea that would make the GC crates so much better. The GC crates should drop random items from all the CM packs. From the first packs all the way to the present. Armor, weapons, emotes, regens, mounts, you name it it should be available as possible chance to appear in our crates. Bronze, silver, gold and dare I say platinum items should all have a chance of appearing in our crates. You already have the code in place to do this......chance cubes. I learned in college when studying programming, reuse code when you can to make things easier on you. You have the system in place to do this, it would just take a tiny bit of modifying. This would bring the fun to GC crates. Imagine the bragging rights in fleet chat when someone gets an unstable peacemaker's lightsaber out of a crate. As it is now GC crates are full of useless junk.



Add to this, every week offer a whole shipment of packs/hypercrates for sale in the market. Start at the first shipment and go down the line till you hit the most recent shipment then start it all over again. Every week, rotate the shipments out. Once people start getting armor pieces from way back that wasn't available anymore, they may be willing to buy packs/hypercrates from that shipment to complete the set so they can unlock it. Granted not all shipments are going to be sought after. Some weeks you may not sell as many, but really, now much resources does it take for you to switch out available shipments every week?



Fix GC. Make it an added bonus instead of the main path to gearing. Drastically reduce the costs of UC to buy gear. Add UC to all grouping content and things like dailys/weeklys. Increase drop rate of tier gear in GC crates. Make tier drops in crates unassembled gear tokens. Get rid of the crappy greens/blues gear in crates. Put items in the crates that we actually want. OP bosses should always drop gear. Stop making us depend on RNG for getting our gear.



This wasn't as eloquent as I originally planned, but I hope I still got my point across. You all need to fix this, and fix it fast before you lose even more subs.