Thank you, Expo Line riders, for your continued feedback about Expo Line overcrowding. Metro is working to identify remedies to help alleviate this situation and create more train capacity for riders.

Currently, we have added additional trains during peak-of-peak hours:

Westbound trains leaving 7th St/Metro Center will run every six minutes from about 6:38 a.m. to 7:33 a.m. and from about 5:48 p.m. to 6:36 p.m.

Eastbound trains leaving Expo/Bundy will run every six minutes from about 6:03 a.m. to 6:51 a.m. and departing Downtown Santa Monica every six minutes from about 5:04 p.m. to 5:52 p.m.

We are also adding a third train into the rotation that will further expand capacity during the peak-of-the-peak period beginning today, Sept. 26.

Outside of these times, trains will continue to run every eight minutes during the remainder of the morning and afternoon peak hours. Staff is evaluating how to return Expo Line service to its prior 6-minute headways during AM and PM peak commute hours when we reopen the Blue Line in late October. Both line schedules must be coordinated to reduce train congestion delays at the shared DTLA track junction.

As a friendly reminder, we recommend riders place bicycles, strollers and luggage in the designated areas on board trains — see the yellow line markings on the floor — and to keep the doorways clear by moving to the center of the car. That allows other riders to more quickly board and exit trains at each station. If you have a large backpack, it helps to move it to the front of your body, or set the bag between your feet instead.

And one last note regarding crowded trains: not being able to sit down does not equal too crowded. We certainly don’t want you to not be able to board a train, but we’re a mass transit agency in the second-largest metro area in the nation. We want a train that carries more people than just the number of seats.

Metro would like to thank you for your patience as we work to improve service on the Expo Line. Metro will continue to closely watch for instances of crowding and welcomes customer feedback to improve your trip. Please leave a comment on this blog, follow us on Twitter or use Metro’s Customer Care online form.

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