Fight back against Centrelink debt claims

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Have you received a debt letter from Centrelink? FraudStop makes it quick and easy to appeal an automated debt claim against you.



All you need to do is enter a few details, explain why you want to appeal the debt claim against you, and hit send - FraudStop does the rest:

Compiles a formal request for review, prints it off, and sends it by post to Centrelink. Asks your local MP for assistance - we're hearing this can really speed up the process. Sends a complaint to Social Services Minister Anne Ruston -- she's responsible for this automated debt letter debacle. Submits an FOI request for your Centrelink file -- so that you will have all the information you need to fight back.

The whole process should take less than five minutes -- which is better than waiting on the phone for hours with no result.

Why did we build FraudStop?

Over 200,000 automated debt letters have been issued by Centrelink since they started their automated debt recovery system, and by their own admission, at least 20% of these are incorrect. That means a huge 40,000 false debt letters have been given to people.



Because of the enormous number of mistakes being made, legal experts have recommended that people consider submitting their debt for review, even if they're not sure if the debt amount is correct.



We have developed this website to make sure you can appeal a debt claim as quickly and easily as possible.

Some very important legal information:

Disclaimer: GetUp is concerned about the overwhelming number of errors in debt letters currently being issued by Centrelink.



We have put together this website using information that is freely available online, to make your appeal easier. Nothing in this website should be taken as legal advice, however, before proceeding, you should consider whether this process is right for you. If you're uncertain, get in touch with lawyers who can provide you with advice personal to you.

By way of a guide, we recommend you seek legal advice if:

Centrelink has alleged that you have knowingly misled them about your income or accepted payments that you shouldn't have;

you wish to provide further information to Centrelink which may help your case; or

you are in great financial hardship and require a review urgently.

Before proceeding, note that very occasionally, a review may end up in you receiving an even higher debt. The likelihood of you receiving a better outcome far outweighs a worse outcome, but we can't rule this out.



If this occurs, we recommend you get in touch with Legal Aid, who may recommend you seek another appeal to the Administrative Appeals Tribunal.