Automation is key to enable our incident responders to focus on high leverage decisions, provide a consistent experience to our internal customers, and ensure our team meets the needs of a rapidly growing Netflix. The SIRT team is investing a lot of engineering resources in automating Crisis Management, Incident Response, and Digital Forensics.



The following slides summarize the reasons why we have decided to invest in these areas, the technologies that we’re using to automate and orchestrate decisions that don’t matter, and showcase some of the workflows that we have successfully automated.