Nintendo Switch owners wondering when they might be able to stream Netflix on the system will have to keep wondering for now, although all hope is not lost.

Switch fans hoping for a Netflix app may have become alarmed yesterday if they saw a certain tweet from Netflix’s official customer service account. Responding to a person asking when the service might be coming to the Switch, the @Netflixhelps account said, “There are currently no plans for Netflix on Nintendo Switch.”

While Switch owners may have despaired at the sight of that tweet, the news isn’t quite that bad. We asked Netflix for further comment today, and a representative for the streaming service said that although Netflix has nothing to announce right now, the company continues to engage in discussions with Nintendo about a Switch app.

“We are still exploring the opportunity with Nintendo, but don’t have definitive plans to share at this time,” the Netflix spokesperson told Polygon. The rep added that Netflix will send an update to that effect from @Netflixhelps; the company has since deleted the original tweet from yesterday, but you can see a screencap below.

Nintendo launched the Switch in March 2017 without any streaming video services. At the time, Nintendo said it was “talking to a range of companies” such as Amazon, Hulu and Netflix about bringing their apps to the Switch. More than 10 months after the Switch’s debut, Hulu is the only streaming service to be offered on the console in the U.S.; it launched in November. Niconico, a Japanese video hosting platform, is available on Switch exclusively in Japan.

Update: Here’s the correction that Netflix issued on Twitter.