Hello,



We wanted to provide an update regarding a situation that occurred regarding our forums recently.



The Issue:

As some observed during the morning of Dec 21st on MapleStory’s forums, content that had not actually been posted by a member of Nexon appeared under an employee’s name. We’ve removed some malicious HTML tags that allowed this to occur, and some users may have observed anomalies regarding the Private Message system.



From our investigation, those responsible for the exploit were not able to gather direct user details or passwords. However, we always recommend updating your passwords regularly, and not using the same password across multiple websites.



Our response:

Once able to determine the specific issue(s), we took all of our Nexon game forums offline to investigate and correct the issue. During that time, we put in some additional safeguards as well. We also rolled back the MapleStory forums to a period before the exploit began, so some posts from yesterday evening or overnight may have been removed.



We thank you for your patience and understanding during this downtime of the forums, and hope you continue to enjoy using them.



and 4 others.