December 12/19th Update Troubleshooting

Fixes

Right click Insurgency and navigate to properties, set launch options. Type -nominidumps into the box and try launching. into the box and try launching.

Nvidia Users

1. Right click Insurgency and navigate to properties, set launch options. Type -nominidumps into the box and try launching. into the box and try launching.

Connection Issues

Another issue some people are experiencing is a “Client Timed Out” message. This is not an issue with the game, but rather an issue with Steam/Valve. If you search for this error on Google you will discover many similar complaints for other Source games as well as potential solutions.

Some players have been having crashing issues after the latest update. Please try all of the fixes below, and if your game is still having issues, post aof your problem, and yourIf one of these fixeshelp, please post what your problem was, and what fixed it. For future reference.1. Right click Insurgency, properties, local files, verify integrity of game cache.2. Set the game to windowed borderless mode in the video options menu.3.Update: Don't do this. :)4. Check your antivirus and make sure it isn't blocking the Insurgency executable. Read more about this here 5. Set 'paged pool memory' to medium or low in the video options menu.6. Changeof your graphics settings to low. If it works, try lowering each setting one at a time. (Try lowering shaders and scope detail specifically)7. Update your video card drivers.8. Install/re-install Microsoft Visual C++ 2010.9. Navigate to C:\Program Files (x86)\Steam\SteamApps\common\insurgency2, right click Insurgency.exe, properties, compatitiblity. Check the box that says 'Run this program in compatibility mode for' and try going down the list.10. Navigate to the same place as step 8, go to compatibility, and under settings, check 'Run this program as an administrator'11. Delete all local files and reinstall the game.12. If none of these have worked, navigate to C:\Program Files\Steam\dumps and upload the crash dump file to dropbox (or a different host), so the developers can get more detailed information. You can post your crash dumps here Please try the following fixes specifically for players using Nvidia GPU's.2. Revert back to the previous Nvidia drivers.There have been a few players that get disconnected from every server with the error "server timed out".Please try pressing ~ in-game and typing: cl_timeout "99999"This appears to be a problem with steam, and not the game. Read the developers response to the situation below.