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An 18-year-old woman from Belleville, Ont., died while on a graduation trip to Cuba Thursday evening.

Family members of Alex Sagriff confirmed her death in a statement widely distributed online on Saturday, but said they don’t have a lot of information on what happened.

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“Our concern right now is trying to get her home. We don’t know much of anything,” it reads.

Sagriff was found dead in her hotel room in Varadero, Cuba, the statement said, while on a trip organized by S-Trip, a student trip company.

She had just graduated from a Catholic high school in Belleville, Ont. and was to attend Loyalist College in the fall.

“Alex was an amazing young woman, she had a ton of friends, and has a ton of family who loves her,” the statement said.

The Canadian government has confirmed the death of a Canadian in Cuba, and said consular officials are in touch with both Cuban officials and Sagriff’s family.

The cause of her death was not immediately known.