

Most recommended from 73 comments



TestBoy

Premium Member

join:2009-10-13

Irmo, SC 26 recommendations TestBoy Premium Member He is right about one thing: "... If you drop a channel, youre incredibly unpopular, and if you pass along a rate increase, youre incredibly unpopular."



I hate to admit here that the guy is right, but he is.

When DTV dropped the weather channel there was a lynchmob going after them.

When Fox news got dropped by Dish there was yet another lynchmob except fox news made it political as always.



So, when Fox news or The Weather channel asks for $1 more per sub the consumer gets to pay that dollar.

The sub gets pissed off - at [TV provider]



I see a way to fix this... ITEMIZE THE BILL.

Tell people what channels cost!

That retrans s--t will end real fast.

camper

just visiting this planet

Premium Member

join:2010-03-21

Bethel, CT 22 recommendations camper Premium Member This is worth repeating ...the reason Comcast is so hated is because it focused on growth before the customer experience, and spent more than a decade skimping on customer support...

Rob

Premium Member

join:2001-08-25

Miami, FL 1 edit 19 recommendations Rob Premium Member ISP is awful because.. it is awful Comcast isn't awful because it's large, it's awful because the decisions they make are anti-consumer, anti-competitive, and a direct slap in the face of the American people.



Comcast sucks.

FureverFurry

RIP Daphne: 3/12/05 - 6/19/12

Premium Member

join:2012-02-20

49xxx Zoom 5341J

ARRIS WBM760

Vonage VDV-21

18 recommendations FureverFurry Premium Member Common sense for CEOs ? After reading the Comedic Executive Officer's WHINING in the article, it begs the question: what PLANET does Brian Roberts live on?



Hey, Brian Roberts - take a clue from Harry Truman. The buck stops with YOU. And by "buck", I mean responsibility; not your paycheck.



Will the VP of Apologies now apologize for the CEO ?

kdwycha

join:2003-01-30

Ruskin, FL 2 edits 15 recommendations kdwycha Member Comcast Yep.

whfsdude

Premium Member

join:2003-04-05

Washington, DC 14 recommendations whfsdude Premium Member Caps I wonder how much Comcast's public perception would improve if they stopped trying to shift the industry towards metered data. mikesco8

join:2006-02-17

Southwick, MA 12 recommendations mikesco8 Member I use to have Comcast and I have to admit... I don't hate them for their customer service, and that was not my reason for dreading them if the Time Warner deal went through along with the Charter swap. My reason for hating them is they way higher priced for internet only than Charter and impose caps and love bi-annual price increases and have ridiculous modem rental fees on top of it. That along with their broadcast company ownership that creates a further conflict of interest. They have a monopoly and do everything they can to abuse that market dominance. They are an evil greedy company and that is my only reason for hating them.

TIGERON

join:2008-03-11

Boston, MA 10 recommendations TIGERON Member What do you expect Karl? Brian Roberts is a classic sociopath. Every single time I see him he has that same blank expression on his face. No emotion whatsoever. Talk about a corporate psychopath. He is really scary.

C6 Z06

join:2002-07-17

Lubbock, TX 7 recommendations C6 Z06 Member oh, hell He doesn't blame himself because he doesn't care.

rottnpup

join:2000-08-04

Minneapolis, MN 6 recommendations rottnpup Member Monopoly Brian Roberts kisses Wall Street's Ass (All about profit and stock appreciation) not the consumer's so why should the consumer like him or Comcast. ramsaso

Premium Member

join:2014-01-04

Houston, TX 5 recommendations ramsaso Premium Member If he blames everyone except himself and his company for awful service... Wouldn't that qualify him to be a tyrant/dictator? Beans5

join:2005-07-16

united state 3 recommendations Beans5 Member deny, deny, deny 1. Hes greedy and adding more lies to the snowball.

2. Adding a rate hike also shows that greed and adding a rake hike to cover the removel of that excessive bloat dont cover it especially when its the crap people dont want

3. Removing programming channels arent helping people to remove the excessive bloat that people dont want.



Deny and deflect the faults from the real issue isnt going to solve the problem.

Streetlight

join:2005-11-07

Colorado Springs, CO 2 recommendations Streetlight Member Roberts said something like the Internet is like Gasoline Hmmm. I just filled up and regular gasoline was $1.64 9/10 per US gallon. Some time ago it was $3.50 9/10 for the same volume. Shouldn't my Internet subscription have dropped by more than half? I didn't see that happen. Roberts has no ability to reason and think straight.



In typing my subject line here I miss-typed Robers before correcting it. Maybe I should have left it as typed.

TechyDad

Premium Member

join:2001-07-13

USA 2 recommendations TechyDad Premium Member A Grain of Truth Like the best lies, Roberts' statement has a grain of truth. Part of the blame for the horrible state of cable TV rests on the content owners who decide "you need to carry CHANNEL_NOBODY_WANTS in order to get CHANNEL_LOTS_OF_PEOPLE_WANT and need to pay us more to do so." This attitude prevents prices from going lower and keeps users from having ala carte TV.



Of course, if the content owners were solely to blame, cable TV would be in a lot better shape. Instead, companies like Comcast have been giving horrible service, ever-increasing rates (that aren't solely attributable to content price increases), and seem tone-deaf about what customers want. In fact, they act like customers should just take what is being offered to them and like it - and any customers who don't like it are just "misinformed."



So, yes, content owners take a portion of the blame, but trying to pin all the blame on them is disingenuous at best.