I'm at a loss right now, please bare with me...



To start, I have had BF1 (and Premium) installed since day one. I've been playing it since launch without issues. Since BF3 became backwards compatible, I have been playing that for a bit.



About a week ago, I wanted to hop back on BF1. Game loads fine, but at the main menu.... prompts me to hit the X button to go online. Tab over to Multiplayer, same thing. I hit X to connect and nothing. I don't get an error message or anything, just the generic "Failure To Connect To EA Servers" message. I have literally tried everything....



Restart XB1 by holding the power for 10 seconds then remove the power cord.

Restart game.

Uninstall and then reinstall game.

Reset router.

Test internet and multiplayer connection on XB1.

NAT type is open.

Speeds check out fine.



Now here is the thing, I don't have ANY issues with any other game, as well as THREE other Battlefield titles: BC2, BF3, and BF4 all work fine. No issues with any other Battlefield title. But for some reason, cannot connect to BF1.



I created a ticked with EA, and received a call for tech support..... no luck. Still same issue. He advised me to call my internet provided, who is Comcast, and have them open up specific ports for BF1.



So, I call Comcast and talk to them and the tech support opened up every port (saying something like putting my XB1 in the DMZ? - I'm not a networking guy) so it should resolve the issue. NOTHING. Still cannot connect.



I really don't know what else to do, like I said I have played this game just fine until now, and all of a sudden it's unplayable to be. Has anybody else had this issue with Comcast or other internet providers? I really don't know where else to turn, as EA wanted to blame my internet provider, and my internet provider seemed to have no resolution.

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