We are aware of a small number of printing and collation issues concerning some Modern Masters 2015 Edition booster packs. We take pride in the quality of our gameplay and products, and our customer service team is on hand to assist you should you have any questions or concerns. Be sure to save the packaging of your booster pack and share it with customer service, as that helps us identify when and where the booster pack was produced.

We hope you’ll join in making Magic history at Modern Masters Weekend. Whether you’re playing in Vegas, Utrecht, or Chiba, if you have any questions about the cards you receive, please speak with one of the judges on site. They are prepared to help so you can do what you came to do: play in your event and have fun.

How to get in touch with us:

North America

To create a support request, go to http://www.wizards.com/customerservice. You will be asked to sign in with your Wizards Account.

Phone Support

Seven Days a Week

7 a.m. – 7 p.m. (Pacific Standard Time)

US/Canada/Mexico: (800) 324-6496

Japan

Japanese Game Support provides phone and e-mail assistance in Japanese.

E-mail:

JP-support@wizards.com

Phone:

Monday – Friday

10 a.m. – 6 p.m. (Japan Standard Time)

Local Number:

Japan: 03+4477-4637

Latin America

Latin American Game Support provides phone and e-mail assistance in Spanish, Portuguese, and English.

E-mail:

LA-support@wizards.com

Phone:

Monday – Friday

10 a.m. – 5 p.m. (Central Daylight/Standard Time (CDT/CST) (UTC - 5 hours/ UTC - 6 hours)

Toll-Free Local Number:

Argentina: 0+351 587 0167

Bolivia: 800 110 319

Brazil: 0+1147002251

Chile: 0+223937020

Colombia: 0+14192639

Mexico: 01+5547380419

Peru: 17 061 933

Venezuela: 212 720 2087

Asia Pacific

Asia Pacific Game Support provides phone and e-mail assistance in Chinese (Traditional and Simplified) and English.

E-mail:

APAC-support@wizards.com

Phone:

Monday – Friday

1 p.m. – 8 p.m. Chinese Standard Time (CST) (UTC + 8 Hours)

Toll-Free Local Number:

Australia: 02+82281632

China: 0+4008881042

Hong Kong: 30134522

Indonesia: 001 8038 52 9038

South Korea: 02+34834880

Malaysia: 03+77240003

New Zealand: 9 915 0129

Philippines: 0+180089088324

Singapore: 68185417

Taiwan: 02+26507432

Thailand: 001 800 441 6122

European Union/Russian Federation/Africa

In order to best serve our customers, Game Support for these regions is done by language. Representatives are standing by to provide support and assistance in the following languages:

E-mail:

English: wizards@hasbro.co.uk

Italian: wpn@hasbro.it

Spanish: wpn@hasbro.es

German: wpn@hasbro.de

French: wpn@hasbro.fr

Polish: wpn_pl@hasbro.co.uk

Russian: wpn_ru@hasbro.co.uk