On behalf of my wife Nelly and I, it is my please to write to you to commend you on the manner with which you had arranged your undertaking to find us a suitable condominium residence in Toronto. You have, in this difficult process, educated us about the condominium market, pricing structure, quality and amenities available, location, and finally you have patiently arranged for and showed us some 20 different condo units. It helped educate us about the Toronto market and better determine our "real" requirements and the realistic pricing structure in the marketplace. You were hard at work initiating leads for unlisted condo units and used your relationships to provide us with inside knowledge about the listed units. Having lived in two single family houses for over 48 years and not being familiar with the condo market in Toronto, this was a most useful exercise. You also guided us through the process of making purchase and sale offers in quick time and through the process of closing the purchase. Your significant experience, your enthusiasm and personality were paramount in making this difficult process a happy experience, and it goes without saying that we are extremely happy with the condo purchased. We wish therefore to take this opportunity to thank you, and you may use this letter for reference purpose. With my best wishes, Michael - MICHAEL M. NOVAC, P.Eng. President and CEO Sonco Group Inc.