When one of the handles of Karineh Gurjian-Angelo's Yves Saint Laurent bag broke, she took the tote to a YSL boutique to have it fixed. Instead of repairing it, the sales associate told her it was fake.

He pointed out all the subtle ways he could tell it wasn't authentic, including the bag's improper lining and lack of embossing on the bottom. She was mortified.

"I...