What’s the most enragingly dumb thing that’s been said to an IT worker? Well, how much time do you have?

Reddit user gravipy posed this question to the Ask Reddit community—adding that “all techie rants” were welcome.

Over 2,000 redditors commented on gravipy’s post, sharing their personal horror stories of monitors, mice, and co-workers who don’t know the meaning of the word “broken.”

Or “wireless.”

So—as a long overdue tribute to the brave men and women who handle our never-ending ignorance of technology—Upvoted’s artist-in-residence, Li-Anne Dias, has brought a few of redditors’ best IT stories to life with some original illustrations.

Missed connections

—Reddit user unboundpromethean

Why, indeed?

—Reddit user dubman42

There are no stupid questions, but there are stupid answers.

—Reddit user DerfMcTasty

Beware the windy, windy Wi-Fi…

—Reddit user ploxploxplox

If all else fails, curse your cursor.

—Reddit user Molotov_me