This didn't require much digging on our part.

Ellen Watt wrote Action Line July 27, telling us she and her Sharon Avenue neighbour had waited months for a city contractor to repair damage to their front yards, caused by a sewer backup.

"Last fall, my neighbour's sewer backed up. His concrete driveway was dug up in order to do the repairs. When Associated Paving did the work on the driveway they dug up about one-quarter of his front lawn and a two-foot strip down the side of my lawn. My neighbour was told they would come and repair his lawn and mine," Watt said. "To date, nothing has been done by Associated Paving to repair our lawns despite me constantly reaching out to them."

In early December, Watt says the contractor did lay top soil on the two properties and promised new sod would be put down in the spring.

But come the spring, her neighbour's sewer backed up again and his driveway was once again dug up and replaced.

"This time, they dug down further into my lawn and did even more damage."

In the weeks that followed, Watt says she made many calls to the firm and was referred to a number of different individuals. Some promised to come and look at the properties, but she says she heard nothing more.

"All we want is for our lawns to be repaired and brought back to the condition they were in before Associated Paving dug them up. I didn't have any work done on my sewer. I don't understand how they can come and dig up my lawn and ignore me."

We wrote Marco Capobianco of Associated Paving at 11:43 a.m. July 27 and he responded at 3:18 p.m.

"This restoration will be completed before the end of today," he said.

And, 18 minutes later, Watt told us: "They are here now. This is wonderful. Thank you very much Marco and Al."

The firm did preparatory work on Monday and returned to lay the new sod on Wednesday.

Communications officer Kelly Anderson confirmed Associated Paving does have a contract with the City of Hamilton to complete road and sidewalk restorations.

"The city's restoration contract restores roads, sidewalks, driveways and sod that are impacted through any kind of underground infrastructure work outside of our planned road construction projects," she advised.

"That includes sewer and water main repairs. There were about 1,500 properties that required restoration from these types of repairs this year. Last winter was atypical due to the sustained freezing cold temperatures we experienced which resulted in a significantly higher number of properties being affected by frozen water pipes.

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"Sidewalk and driveway restorations at this address were completed by Associated Paving in December 2014," Anderson told Action Line. "They are able to do that work year-round, but the lawn restorations cannot begin until the spring. It is taking longer than usual to complete the sod restorations. It turned out this address on Sharon Avenue was actually scheduled to have their sod placed on Monday."

Talk about good timing.