Ever tried keeping three children under the age of three quiet in a 40-minute queue at the post office?



Holly Pender has. And the experience is one she would rather forget.

"I do almost all my shopping online because it is so difficult for me to get out. The whole purpose is that I get deliveries straight to my house."

And yet the mother of three from Merrylands says she still has to head to Australia Post to pick up about 80 per cent of the five to 10 packages her household receives each week.

"It has become more common that the delivery guy just drops off a mail card, even though someone is home," Ms Pender said.