The Prince of Wales and Duchess of Cornwall emotionally embraced Kosovan people on a tour in the country's capital today after hearing harrowing stories of disappeared relatives from families affected by the conflict in 1999.

Elvane Dana, 55, told Charles how her 16 and 18-year-old sons along with 10 other members of her family were taken - and that only eight had returned.

Her sons were last seen in their home in Gjakova, in the southwest of the country, on May 10, 1999, and almost 17 years later are still unaccounted for.

The Prince of Wales and Duchess of Cornwall emotionally embraced Kosovan people on a tour in the country's capital today

Charles and Camilla heard from relatives of some of the 1,668 people still missing while in Pristina

Families told the royal couple harrowing stories of how their relatives had disappeared in the conflict in 1999

On hearing her story, the Prince leaned in to give her a hug, having been visibly moved by the plight of the families.

Taking a deep breath, and holding back tears, Ms Dana said: 'I am so honoured. I have a special respect for the UK and we need all the help we can get.

'I am touched the Prince took the time to hear my story and that he so lovingly hugged me.'

The royal couple heard from relatives of some of the 1,668 people still missing when he attended a meeting at the offices of President Atifete Jahjaga.

They were in Pristina for the last leg of their tour of the Balkans, a region torn apart by the conflict during which 4,500 people disappeared.

The couple were on the last leg of their tour of the Balkans, a region torn apart by the conflict during which 4,500 people disappeared

More than 1,600 people, both Kosovans and Serbs are missing after the bloody conflict

The royal couple moved along a line of locals who told heartbreaking stories of missing family members

The Prince and the Duchess greeted crowds of adoring well-wishers after laying a bunch of white roses at a memorial for the missing

The Prince and the Duchess greeted crowds of adoring well-wishers after laying a bunch of white roses at a memorial for the missing.

More than 1,600 people, both Kosovans and Serbs are missing after the bloody conflict.

The royal couple moved along the line of locals, embracing a number of other women with similar heartbreaking stories to Ms Dana's.

Earlier, the couple met representatives from the Red Cross and the European Union who are aiding Kosovo in its attempts to identify victims and investigate mass graves.

During her meeting with Charles and Camilla, Ms Jahjaga awarded the Prince the Order for Peace, Democracy and Humanism.

The gold medallion and certificate were presented to Charles for his 'lifelong contribution to supporting peace, harmony and better understanding between people in Kosovo and beyond'.

Receiving the honour, he said: 'Thank you very much - I shall treasure it. How wonderful, I am deeply touched.'

The Prince and Duchess met representatives from the Red Cross and the European Union who are aiding Kosovo in its attempts to identify victims and investigate mass graves