Recall Information

Britax Child Safety, Inc., has decided that a defect exists in certain B-Safe 35 and B-Safe 35 Elite infant car seat models. In cooperation with the National Highway Traffic Safety Administration, the U.S. Consumer Product Safety Commission, Health Canada, and Transport Canada, Britax is conducting a recall. This recall involves a defect within the carry handle on the below listed infant car seats manufactured between October 1, 2014 and July 1, 2015.



US Products

B-Safe 35:

B-SAFE 35 US, BLACK

B-SAFE 35 US, RED

B-SAFE 35 US, SANDSTONE

B-SAFE 35 US, SLATE STRIE

B-SAFE 35 XE US, SANDSTONE

B-SAFE 35 DEMO, BLACK Model #:

E9LU65M

E9LU65P

E9LU63F

E9LU66R

E9LS63F

EXLU65M

B-Safe 35 Elite:

B-SAFE 35 ELITE US, CACTUS GREEN

B-SAFE 35 ELITE US, PRESCOTT

B-SAFE 35 ELITE US, RED PEPPER

B-SAFE 35 ELITE XE US, DOMINO

B-SAFE 35 ELITE XE US, RED PEPPER

Model #:

E9LS55T

E9LS56P

E9LS55U

E9LS66C

E9LS65U

B-Safe 35 Travel System:

TRAVEL SYSTEM, B-SAFE 35 US, BLACK

TRAVEL SYSTEM, B-SAFE 35 US, RED

TRAVEL SYSTEM, B-SAFE 35 US, SANDSTONE

TRAVEL SYSTEM, B-AGILE 4 WHEEL, FOSSIL BROWN

TRAVEL SYSTEM, DEMO BLACK Model #:

S914900

S915400

S915200

S921900

S01635200

Canadian Products

B-Safe 35:

B-SAFE 35 CAN, BLACK

B-SAFE 35 CAN, RED

B-SAFE 35 CAN, SANDSTONE Model #:

E9LV15M

E9LV15P

E9LV13F

B-Safe 35 Travel System:

TRAVEL SYSTEM, B-SAFE 35 CAN, BLACK

TRAVEL SYSTEM, B-SAFE 35 CAN, RED

TRAVEL SYSTEM, B-SAFE 35 CAN, SANDSTONE Model #:

S914300

S914700

S914500

NOTE: No other products are included in this recall. If your Britax product has a different model number than the model numbers listed above or it was manufactured after July 1, 2015 it is NOT included in this recall.

Description of the Defect:

Britax has received reports of cracks developing in and around the carry handle grip on the above listed infant car seat models. If the cracks lead to the handle breaking, then the seat could be dropped, causing potential injury to the infant.

Remedy of the Defect:

The remedy kit contains instructions and a carry handle bracket that will attach to the infant car seat carry handle to reinforce it.

Complete the open fields at the top of the page to determine if your seat is affected and to request a remedy kit.

This does not affect the safety performance of the seat when used in a motor vehicle. It is safe for consumers to continue to use their car seat when secured in a vehicle or on a stroller. The car seat should not be lifted or carried by the carry handle until the remedy kit has been installed.

What You Should Do:

Do not return product to the retailer. Continue to safely use the car seat when secured in a vehicle or on a Britax stroller. Do not lift or carry the car seat by the handle until the remedy kit has been installed. Before installing the remedy kit, review the printed instructions. For a video detailing how to install the kit, please visit www.bsafe35recall.com.

If your carry handle is already cracked or fractured or if you have other questions or concerns, you should contact the Britax Customer Service Department at the dedicated recall line: 1-800-683-2045. Customer Service business hours are Monday-Thursday 8:30 am - 5:45 pm (ET) and Friday 8:30 am - 4:45 pm (ET). If you live outside of the US or Canada, you should e-mail [email protected].

If you are having difficulty getting your car seat remedied within a reasonable amount of time, you may write to the following address:



For US Consumers:



Administrator

National Highway Traffic Safety Administration

1200 New Jersey Ave, S.E.

Washington, D.C. 20590

Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153)

Or visit www.safercar.gov and search

Recall ID: 16C-001



Britax is committed to your child’s safety and we apologize for any inconvenience this matter may have caused.

B SAFE 35 - How to Install Your Carry Handle Bracket