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A Boston-based maker of self-installed home security systems plans to open a customer support center in the Willow Lawn shopping center in Henrico County.

SimpliSafe will take over two upper floors of a three-story building at 1601 Willow Lawn Drive, creating 572 jobs.

The rapidly expanding company expects the new center to be operational by late summer. Hiring should begin soon, spokeswoman Amy Nagy said.

It could take the company up to five years to hire all 572 employees, she said.

The new operation — the company’s second major office — will be more than a typical call center. “We are a tech company, so the people answering the phones will be trained on a full range of technical issues to help out our customers,” she said.

SimpliSafe, founded in 2006, pioneered the self-installed home security system. It sells what the company calls home professional-grade security devices with 24-hour monitoring at fair prices.

Its kits have devices that include door sensors, motion detectors and smoke alarms that homeowners or apartment dwellers can set up themselves. The kits start at under $300, and users can opt to pay $15 per month for basic professional monitoring services.