To be clear, this problem only affects Sprint versions of the KEYone. That's because the carrier loaded each BlackBerry with Sprint Mobile ID, which automatically installs sponsored apps -- some popular, like Uber and Facebook, others not -- when users first buy the device. Except the latest versions of the service are buggy, re-uploading apps periodically.

A software update is coming to address the issue, Sprint told Phone Arena, but affected users can try an aggressive fix in the meantime. Go to Settings>Apps>Blackberry Launcher, click 'View Details' in the Play Store, and uninstall it. Rebooting the device should re-upload a factory-fresh version of the launcher, which shouldn't have the issue.

We've reached out to Sprint to confirm the issue and workaround steps and will update when we hear back.