Mohammed Wardeh

17:29 08 Apr 20

THEY ARE THIEVES, VANDALISTS AND A PRESCRIPTION FOR A DISASTER.I read the warnings of not to use them but I was deceived by the GOOGLE GUARANTEE emblem. If you have a furniture that you wish to see how it's destroyed, then give those guys a call. I have PICTURES as a proof of their professionalism. 1 - Punctuality: When I first called them, I asked them about April 13th availability and I also asked about April 6th. Then I decided and made sure that I am clear that what I want was the 6th of April. However, their representative wrote the offer based on the 13th, and it was my fault that I trusted his professionalism and didn't read the fine print. Come the 6th and guess what? All of my stuff are packed and no one showed up. I called in and was hit by excuses followed by a series of lies that it was a miscommunication. As a result, they sent me 2 movers instead of 3 movers at the same rate!!!! When I told them it's $175 for 3 movers and not 2 movers, they said well the price for the 6th is different than the price of 13th of April. Therefore my remaining balance after paying the 10% down payment jumped from $650 to $1000! 2 - Value and Professionalism: I had to disassemble the bedroom, the bunk beds and carry whatever I can with them. They broke my kids bunk beds. They put boxes upside down and the glass inside it is shattered. They left the furniture without assembling it and walked away why? Because their time is up. It was 07:30 pm and they need to take a break. Taking a break was a lie because they took a break and one of WENT TO SMOKE A JOINT ON THE JOB DURING THE BREAK!!!An expensive cherry wood office desk is destroyed. Bunk bed is left near the house door without even assembling anything. (You know, they need a break). They left the house like a battlefield has just happened. I regret my decision not listen to the bad reviews, DON'T DO MY MISTAKE.