If you want to submit a ticket for a, you can expedite the process by sending in yourandsystem files. These files report information aboutfor yourand, as well as otherabout your computer hardware that will help us resolve your problem.First, make sure you have the latest version ofinstalled on your system. Download the latest version of DirectX from Microsoft. After installing DirectX, follow these steps:Finding and saving afile:1. On your keyboard, press theand the(Win+R) at the same time.2. In the Run box that pops up, typeand click3. Once theis open, click on thebutton.4. Click thebutton to save the file as a text file to your1. Press theand the(Win+R) at the same time.2. In the Open box, typeand click3. When the System Information program comes up, click onand select4. Click thebutton to save the file as anfile to your Desktop.Be sure to save use thefile type!1. Go to https://support.ubi.com/en-US/Cases/new?method=email 2. Type in yourcredentials and click3. Input your(PC), the, and then thethat describes the issue you're having.4. Type a brief summary in to thefield.5. Type a description of the issue you are experiencing in thesection, including any troubleshooting you have done so far.6. Under, clickand find theyou saved earlier, then click7. Clickagain to add thefile.8. Scroll down, and click9. At this point, you should receive a message stating that your question has been submitted, along with a reference number.10. To confirm you submitted a ticket, you can click onunder the top right menu button to see your ticket.