We pride ourselves on great customer service here at Qmee. We always aim to get back to any problems and worries you have as quickly as possible. But if you’ve contacted us and we can’t get back to you right away, then here are some solutions to common problems and questions in one handy place for you, read on…

A lot of people ask us whether Qmee has limits on how much you can earn, We want as many people to enjoy our services as possible. We want to reward genuine searches so organisations have the opportunity to connect with you and see what ads work and what ads don’t. If you click on the same thing over and over, or click from one site to another quickly, then we don’t class this as natural searching!

You will build up your rewards if you use Qmee alongside your everyday searches – if you like a result, click on it, explore the page and we can send you more of the things you like.

We use the pattern of your clicks to decide whether or not to show certain results to you, if you know someone who also uses Qmee and you are seeing different results then do not worry. Remember we don’t want to annoy you by showing you search results that you have no interest in, so if we don’t have anything relevant to show you, we won’t show you anything.

As well as this, your results will change over time as you use the service and it gets to know what you like, this may be why you notice differing patterns in your results.

As long as you can see the green Q in the bar along the top of your browser, then the app is installed and working as it should be. When you click on the Q it should display your balance. If you’ve had a desktop clean up recently then you may have accidentally got rid of Qmee and will need to reinstall it. You can do so by clicking here.

If Qmee is installed then you should get your rewards immediately. If you aren’t seeing anything then check to see if you’ve opened the page in another tab. If you do this we can’t see it so you won’t get anything in your piggybank!

If you aren’t seeing anything today and all appears well with the app, then don’t worry. Once your search patterns have settled down to normal you will start to see results again.

Qmee works in Windows, Mac OSX and Linux using Google Chrome, Firefox or Internet Explorer. Older versions of these browsers might not work with Qmee; it might be time to update!

If these tips don’t work then check if the site you’re searching on has extensions installed, this may be blocking Qmee from working properly.

Qmee currently doesn’t work on mobile or tablet but we’re hoping this will be a possibility in the very near future! We’re keeping an eye on demand for Qmee through other systems and browsers, so if you think we’re missing something, do let us know!