Mother 'denied discounts at store by manager for being a habitual coupon user'



A mother-of-ten was told by a grocery store manager that she was not allowed to use her coupons at the store because she was a 'habitual coupon user'.

Khadijah Herring, from Georgia, said she became hooked on cutting coupons after watching a TV show about it and says with such a large family she relies on them to make ends meet.

According to Ms Herring, she was trying to buy 20 body washes at a Kroger store near her home in Hampton when the manager came up to her at the checkout and said: 'I'm not taking those.'

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Angry: Khadijah Herring, from Georgia, said she relies heavily on coupons to buy all the many items needed for her family of ten

Orders: The manager of the Kroger store in Hampton allegedly told Ms Herring that she was not allowed to use the coupons

When she asked him what the reason was he allegedly replied: 'Because you are a habitual coupon user.'



She told Fox Atlanta: 'Everything I have, I have a coupon for. I shop not without a coupon.'



A representative for Kroger said he could not comment about the case because an internal investigation is ongoing. But he did say that the use of coupons has its limitations.

The coupon policy at the store says: 'There is not a limit on the number of coupons per transaction, however Kroger does limit one coupon per item and reserves the right to limit quantities.'



Coupons: Ms Herring was buying 20 bottles of body wash when she was approached by the manager and claims she has never had problems before

Helpers: Ms Herring's children help her clip coupons at least once a week

Representatives from Kroger also told Fox that the retailer also encourages coupon clippers to call their store ahead of time if they intend to make a coupon run for a lot of items at one time.



But Ms Herring said her experience with the chain store did not match that policy.



'You know what, I've had that relationship with a lot of other stores, but this one told me they do not do that. Their policy was not to do that,' she said, adding that she will continue clipping coupons and start shopping at another Kroger.

Shopper: Kroger Refuses to Take Coupons: MyFoxATLANTA.com