There is a perfectly good explanation as to why you are getting poor customer service for your amazon deliveries here in Edmonton. What I am about to say will explain why you find packages on your front lawn or even damaged parcels. First of all these drivers use their own vehicles and gas which come out of their own pocket. At the end of the day, driver’s make far less than minimum wage after factoring in fuel and other costs like wear and tear on their vehicle. If you don’ salt your driveway, don’t expect the driver to walk to your door. Just want to say that I treated everyone’s packages with respect, I quit this job because I didn’t want to cut corners by driving dangerously and throwing parcels in an attempt to make a livable wage. The little pay that drivers receive is just one way that the driver gets screwed. After getting my stub from intelcom express, I see 2 deductions on my stub; one fee being union dues and the other being admin fees. If you do a google search online, you won’t be able to find the name of intelcom expresses union, yet they charge these dues. Also, my supervisor cannot provide any documentation showing that I agree to union dues or admin fees. He offered to pay me by etransfer for another 10 % off my pay, I politely declined and he said there is a 10 % broker fee that he told me about. Again, he has no documentation saying i owe him 10 %. Also, there is nothing on my stub that shows an extra 10 % being deducted from my pay for CRA tax purposes. I’m sure the CRA would like to see a record of this 10 % brokerage fee.

Tony, the supervisor at Edmonton’s warehouse says he is there to ensure that I get paid. I’ve been in contact with him for almost a week now and still up to this day have not been paid. I requested that I get paid in full without the extra deductions. I must request full pay because I am not implicitly agreeing to any extra fees.