8 / 10

There is a relaxed, yet professional, feel to the service here. The top-notch staff are very knowledgeable about the neighbourhood and quick to share suggestions on what to see and do. Guests are provided a curated map of ‘99+ places you can walk or bike to from the Heywood Hotel’ along with ‘digital concierge’ tablets in each room to augment personal staff recommendations. The Heywood also offers several tour adventure packages such as sunset lake paddles, bicycle brewery tours, food excursions and crafting experiences such as woodworking or jewellery-making.

Facilities include off-street parking, custom 'Heywood blend' local coffee and tea bar, filtered drinking water, complimentary bicycles for guests, and free long distance calling in the lobby. The front porch offers cosy swinging chairs, with a hammock and more seating in the yard area. The upstairs features an outdoor terrace in the middle of five guest rooms, with stylish seating and sun umbrellas. In-room massage and salon services are available.

