After it became clear that Fortnite players who owned a Nintendo Switch and a PlayStation 4 were only able to use their account on one of the platforms, players were not happy with Sony.

The company issued a response, but they didn't directly address the Switch and it left many players unsatisfied.

Sony still has not explained why they are blocking players from playing on the Switch.

After facing a wave of backlash, Sony issued a response on Thursday to its controversial decision to bar Fortnite accounts on PlayStation from being used to play Fortnite on Nintendo Switch, a problem that Fortnite players on Xbox won't face if they want to play the game on the Switch.

Many players, however, feel Sony didn't adequately address the issue.

The confusion began earlier this week, when Fortnite launched on the Nintend Switch and players who had their Epic Games account linked to their PlayStation quickly realized they were unable to play the game on their Nintendo Switch — and vice versa.

When attempting to log on to the Switch version, players who faced the issue were greeted with this message:

"This Fortnite account is associated with a platform which does not allow it to operate on Switch," the message reads. "Neither the Fortnite website nor Epic Games Customer Service are able to change this. To play Fortnite on Switch, please create a new account."

In a statement to BBC, Sony provided a response that many felt dodged the heart of the issue.

"We're always open to hearing what the PlayStation community is interested in to enhance their gaming experience," a Sony spokesperson said. "With... more than 80 million monthly active users on PlayStation Network, we've built a huge community of gamers who can play together on Fortnite and all online titles.

"We also offer Fortnite cross-play support with PC, Mac, iOS, and Android devices, expanding the opportunity for Fortnite fans on PS4 to play with even more gamers on other platforms," the statement continued. "We have nothing further to add beyond this at this point."

After the statement began making the rounds online, many players took to social media to voice why they weren't satisfied with the response.

—Jezident Evil 2 🧟 (@JezCorden) June 13, 2018