SEEING YOU THROUGH GOOD TIMES AND BAD

We understand the health and well being of your pet is just as important during these ever changing times and we want to remind you we are still here for you.

TEMPORARY HOURS! MONDAY-SATURDAY, 9AM-5PM

HOSPITAL LOBBY IS CLOSED

In an effort to stop the spread of COVID-19 and ensure the health and safety of our clients and staff, we will be practicing the following safety guidelines:

CURB SIDE SERVICE

Our current hospital protocol requires all pet owners to call ahead for an appointment or to request a medication refill or food pick. Our receptionists will then provide directions for you as to what will happen when you arrive for your pet’s appointment or to pick up a phoned in or online order. When you arrive, please wait in your vehicle and call the hospital number at (707) 257-8866 to let us know you have arrived. A staff member will then come out to further assist you as necessary.

PAYMENT POLICY

At this time we are only accepting Debit, Credit Card, and Care Credit. We apologize for any inconvenience this may cause.

For your convenience, you can order food as well as prescription refills and have them shipped to you. If you choose to make a purchase via our Online Store and need to pick-up products at the hospital, please follow the protocols for all other services and call ahead to ensure we can help you in a timely manner.

We are doing all that we can to continue to serve our community while following safety guidelines. We ask for your cooperation and patience as these temporary measures may create some minor delays in service. We will make every effort to see you in as timely a manner as is safely possible. Our dedicated doctors and staff will continue to give every patient the exceptional care and attention they deserve.

The doctors and staff at Napa Small Animal Hospital wish you and your pets peace and good health.

ABOUT US: Caring for the Community for over 30 years!

Since 1989, we have proudly provided compassionate, comprehensive, and top-quality care in a warm and welcoming environment. Trained in the most current and innovative medical technologies, our doctors lead a team of highly-skilled, deeply caring veterinary support staff whose sole focus is to fully serve the needs of every patient, every time. Our hospital is a place where pets and people cultivate lasting friendships and love, and you will not find a more passionate and dedicated team to treat your four-legged family members.

Need Emergency Care?

If your pet is having a medical emergency and our office is closed, please call Solano-Napa Pet Emergency Clinic at:

707-864-1444

Cancellations

We ask that all cancellations be made at least 24 hours prior to the appointment in order to allow other patients the opportunity to be seen. There will be a $40 No Show fee added to your account if you fail to arrive for your appointment and have not cancelled in advance.