Cancelled my order after 2 weeks of being placed. Stated due to "overselling" still have not received money back.

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Placed 2 orders on 5-15-20. 1 order arrived on 5-29-20. Contacted Onnit on 5-29-20 to inquire about the refund I had yet to receive for my order they did not ship. On 6-5-20, I sent another email to customer service regarding my order that was not shipped to me. Here we are on 6-11-20 almost a full month from the time of placing my order, I have yet to hear from Onnit staff regarding my refund. I have yet to receive a refund. For a business that claims that a response could take a few days, a few weeks is absurd. They've responded to a complaint on this website in 2 days last month. Yet they apparently are unable to answer their customers repeated attempts at contact regarding their orders. If customer service matters to you when dealing with a company, Onnit should be avoided like the Covid-19 sick ward of a hospital.

Placed 2 orders on 5-15-20. 1 order arrived on 5-29-20. Contacted Onnit on 5-29-20 to inquire about the refund I had yet to receive for my order they did not ship. On 6-5-20, I sent another email to customer service regarding my order that was not shipped to me. Here we are on 6-11-20 almost a full month from the time of placing my order, I have yet to hear from Onnit staff regarding my refund. I have yet to receive a refund. For a business that claims that a response could take a few days, a few weeks is absurd. They've responded to a complaint on this website in 2 days last month. Yet they apparently are unable to answer their customers repeated attempts at contact regarding their orders. If customer service matters to you when dealing with a company, Onnit should be avoided like the Covid-19 sick ward of a hospital. ...

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