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Jeff L on Mar 16, 2019

Well, it's now the 16th and still haven't heard anything from monoprice. So their customer support is just garbage apparently. Going on a week now without any hint of anything beyond an automated response. Wanted to update others on the screen flicker issue:HOW TO FIX SCREEN FLICKER ISSUE: I tried a new cable as recommended by another reviewer here on the site, and it appears to have resolved the horizontal screen flicker issue. The cable is on amazon and is called:KabelDirekt - 8K DisplayPort (DP to DP) Cable - 6ft - (up to 32.4 Gbit/s, UHD with 8 K / 60 Hz or 4 K / 120 Hz, Supports HBR3, DSC 1.2, HDR 10, Lockable Connector, Black) - TOP SeriesIt was only $8 w/ free shipping from prime. Maybe monoprice should pay the guy that recommended the fix and refund the $8 to me for having to get a new cable since their monitor apparently isn't compatible w/ a standard display cable. Picture looks really fantastic after the fix though. Now if the designers would just put the screen adjustment button on the front or bottom of the bezel instead of an impossible to use toggle switch on the back - seriously guys?!