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It's not hard to see why Emily Bett Rickards get such a warm response from Arrow fans.

The star, who plays Felicity Smoak, was full of energy for her City of Heroes 2 panel in Birmingham this Saturday - and ready to talk Olicity.

The term coined by fans to describe the relationship between Oliver Queen (Stephen Amell) and Felicity (Rickards) became the focus of questions at the weekend-long event.

Emily covered everything from Olicity, what's coming up and her favourite moments and when Charlotte Ross crashed the panel – her relationship with Mama Smoak.

We asked at her panel about the contradiction many fans have pointed out, the strange advice Felicity gives her mum.

Felicity broke up with Oliver over his lies, but then tells her mum Donna to give Quentin a chance after he lies to protect her.

Emily was quick to explain.

On the Olicity break-up

Calling it a “milky moment,” she said it was less a case of the one lie about Oliver's son, William, but the final lie that broke the camel's back.

“She knows she loves him,” she said. “But it's realising there's all these lies he's told and then there's this lie.

“Relationships are complicated! She just needs time to come to terms with the lies. It may take her time...quite a bit of time.”

Read more:Colton Haynes comes out as gay and says he's "happier than I've ever been"

So no make-up before season 5 then?

“It could take a long time,” she said hinting at no make-up this season.

Felicity and Oliver haven't exactly had a smooth romance since returning home.

When asked about Oliver and Felicity's time away after they drove off into the sunset at the end of season three, Emily said it was "boring" for Felicity.

“They got into perfection town and the problem was they weren't fighting anymore.

"Felicity was bored, happy but bored and that's why she was helping Team Arrow.

“It wasn't Oliver it was the situation.”

Walking out on Oliver - literally and the wheelchair

A crucial scene between Stephen Amell and Emily involved the latter literally getting up and walking out on him after Felicity's chip allowed her to use her legs again.

It took Emily awhile to master the wheelchair, she admitted.

When fans praised her on the representation of her disability she said: “What you didn't see was all the times I fell out of the chair! My butt still hurts."

On the moment she got up out of the chair and walked out on Oliver, she added: “When I got out of the chair I thought I'd never fall again...then I tripped!”

Favourite moments - but not a kiss

You'd be forgiven for thinking Emily's favourite Olicity moment would be something like a kiss - but something else takes top position.

Emily's favourite Olicity moment is when Felicity watches Oliver on the salmon ladder and “Felicity is just drooling.”

She added her other favourite moment in the past four seasons was Oliver and Felicity's first kiss because “I love first kisses they're always so bad.”

For Charlotte Ross, who crashed Emily's panel, the best Olicity scene was one she was part of – to start with.

“It's the failed chicken scene,” she said. “I was watching Emily on the monitor and the look on her face, she could've looked annoyed but there was so much more going on in that moment.

“The close up on Emily made me cry.”

For fans who want to see more Smoak lady action, they might not have to wait long.

Read more:Arrow fans revolt after Laurel Lance killed off in final battle as Black Canary

Warning: Spoilers

Charlotte Ross was quick to provide eager fans with spoilers.

The Smoak matriarch said the next episodes will see her “having a word about Olicity.”

She also revealed she will find out Felicity is working with Team Arrow, but not about Oliver's involvement – just yet that is.

But Charlotte said she doesn't think Donna will be happy when she finds out.

There are also words exchanged about Felicity's father before the end of season four, she said.

Felicity flashbacks?

Looking further ahead to season five, fans were keen to find out what Emily and Charlotte wanted to see included.

Emily said she'd like to see flashbacks of her younger self, with the interaction between Donna and a pre-Goth Felicity as well as scenes with her father before he left.

The Smoak ladies bond

On the pair's relationship, off-screen ("she's the best, and amazing") to on-screen ("we love being together on set") the Smoaks were quick to open up.

Emily said when she first says “my mom is my mom” earlier in the series, all she knew was that Donna was a Vegas girl and she was supposed to be more like her father.

While Felicity's intelligence comes from her father, Noah, who has just cropped up in Arrow, Donna's character is also evident.

Emily added she only realised later on in the series that Felicity's “emotional intelligence” is from Donna.

“I think their relationship now speaks to her becoming an adult, and how Donna saves her," she said.

The relationship between the pair has come a long way on the show, which the Smoak ladies alluded to.

Read more:Arrow season 5 spoilers - flashbacks are staying but we are about to learn Oliver Queen's Russian secrets

Charlotte Ross extras

On Donna's personality

"Donna gets so excited, but she's very strong. She's had trials and tribulations but that doesn't mean she has to be hard."

On taking things from set

"I stole the feather from Oliver and Felicity's engagement party."

On mother, daughter relationships

"[Emily] has an amazing relationship with her mum." She added this is why it works so well, and is nice to see and play off of her.