SJ 799 days ago

When it comes to bank they are a law unto themselves. A leading bank asks it''s customers to give stamp papers with contents to be typed mentioned by them. it states they are not responsible for the valuables in the lockers and that we will not claim anything from them in case of any missing valuables. It is beyond comprehension as one deposits their valuables only because they don''t have security. Secondly, they collect fees for the same for this purpose. Sometimes some employees like or dislike a customer based on their own whims and fancies. it spoils the imagw of the bank . the bank should note this and take action against erring staff.from my experience, I want to mention here. I received a letter saying my locker was dormant as I did not use it for nearly a year. when I went to operate I was asked to produce an identity though the staff knew me more than twenty years and though I am signing in front of him. I asked him what more proof is needed and how many times should I keep providing him proofs, he simply said it''s bank rule and took xerox of my driving licence again though he has it already in his file.He also had two more family members details, signature and id proofs with stamp papers signed. if this is not sheer harassment and humiliation,then what is it? To my knowledge no bank asks for such stamp paper document denying the customer any claim for valuables in their possession. The attitude of the employee is some times high handed and not customer friendly.