HOLYOKE, Mass. (WWLP) – The United States Attorney’s Office has launched a federal investigation to examine whether or not the Holyoke Soldier’s Home failed to provide residents proper medical care generally, and during the coronavirus pandemic.

Many families members of Solider Home residents have expressed the need for justice for the veterans and employees.

However, Erin Schadle’s family is calling for change now not in the distant future. Schadle, the daughter of a Holyoke Soldier’s Home resident told 22News that key issues still haven’t been solved.

“Still not addressing the key issue which is that this state-run facility is not equipped properly,” said Schadle. “Put the investigations on hold and focus on the care of the resident and the staff that are at the soldier’s home.”

Erin Schadle added that her father originally tested negative for COVID-19 but she believes he was exposed to the virus and is now showing symptoms. She has requested he be tested again, however she’s unsure when that will be.

All the family can do is hope is her father stays healthy.

Schadle added, “We are standing on the grass next to the building trying to see my father in a third-floor window to tell him that we love him with signs and at the same time Taps is playing over the loudspeaker because they are bringing a veteran who passed away they are bringing him out and putting him into a hearse.”

The federal investigation is separate from any state or independent investigation. Families are encouraged to contact the Department via phone at 1-888-221-6023 or by email.