I have 2 main problems I want to discuss today.



General Guild Recruitment Closure





I can understand the thinking around filtering guild recruitment by server. The majority of people want a guild on their existing server, with which they can play their existing characters. However I think you've misunderstood two things.



Firstly, your game is incredibly new; players have not necessarily settled firmly into a server and movement is still common. Therefore having a forum in which you can easily search for guilds by play-type generally is endlessly beneficial. While in fairly short order things will settle and most players will want to search geographically there will still be people who prefer to look broadly. Having local-only guild recruitment hampers this.



Secondly; specialist guilds. Quite a few guilds out there appeal to some niche or other. Female only? LGBTQ? Weird play times - late night/early? These specialist guilds consistently attract cross-server interest. While players would love for there to be a thriving guild to fit their niche on every server sometimes there just isn't and people have to look cross-server. Again, restricting matters to localised-only is problematic.



Here's my idea: A downscaled general guild recruitment forum, divided simply into 3 groups NA/EU/Other. Players can then tag by server and play type within this forum. Guilds, particularly specialist ones, can then have a guild recruitment post aimed at cross-server recruitment there too. Hopefully 3 forums instead of 24 will still lower moderation stress for you guys while providing high quality service.



Server Group Forums



I can sort of understand your strange thinking here too. Server forums can at times be quiet and under used - so group them together. But you know what's a great way to make them quiet and under-used? Grouping them together making it more difficult for individual servers to use them. Okay individual server forums may only attract 10-20 posts a day; but that quietness is desireable, it allows even a busy player to keep up with their community and get the best out of the forum!



I get that more subforums are harder to moderate, but sometimes you just have to put more effort in to improve the quality of your customer service - you've never been shy about that before. I don't really need to make a suggestion here; it's pretty clear that you haven't given us what we actually asked for.