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WEBVTT CHARGE.PAUL VAN OSDOL TALKED TO SOMEONEDIRECTLY IMPACTED.REPORTER: THIS WOMAN LOST HERHUSBAND TO CANCER.SHE LOSS HER SON TO AN OVERDOSE,AND THEN SHE LOST HER HOME TOONE WEST BANK.SHE SAYS SHE PLEADED WITH THEBANK TO WORK WITH HER SO SHECOULD SAVE HER HOME.BUT SHE SAYS THEY DID NOTLISTEN.NOW SHE IS WORRIED ABOUT WHATTHAT BANK'S FORMER CEO COULD DOTO THE ECONOMY.>> ONE THING I'LL NEVER ACCEPTIS MY SON'S DEATH.REPORTER: HER SON DIED OFANTICIPATE ACCIDENTAL OVERDOSEIN 2011.>> MY BABY.REPORTER: IT DEVASTATED HEREMOTIONALLY AND ALSOFINANCIALLY.THAT'S BECAUSE JOSEPH WAS LIVINGWITH HER AND HELPING PAY THEMORTGAGE ON HER HOME INWESTMORELAND COUNTY.THE HOUSE WAS BUILT BY HER LATEHUSBAND AND THEIR SUE SONS MORETHAN 30 YEARS AGO.SHE ASKED ONE WEST TO HELP HERKEEP THE HOUSE BY ADJUSTING HERPAYMENT.BUT SHE SAYS THE BANK REFUSEDAND FORECLOSED ON HER.WAS THAT HARD TO TAKE IN.>> YES, DIFFICULT, VERYDIFFICULT.ESPECIALLY WHAT I WAS GOINGTHROUGH WITH MY SON.THEY SHOULD HAVE WORKED WITH METO MEET A PAYMENT THAT HE COULDMAKE.REPORTER: SHE FILED BANKRUPTCYBUT EVEN THAT COULD NOT SAVE HERHOUSE.WHAT IS GOING THROUGH YOURMIND WHEN ALL OF THIS ISHAPPENING.>> A LOT OF DEPRESSION.REPORTER: SHE HAS PLENTY OFCOMPANY.THIS HOUSE IN WHITE OAK.2014, THIS ONE IN NORTHVERSAILLES 2013.THIS HOUSE IN PENN HILLS, 2012.AND THIS ONE IN PITTSBURGH,2011.ALL OF THEM FORECLOSED ON BY ONEWEST OR A SUBSIDIARY WHILE THEBANK WAS RUNNING BY STEVEN M UNCHIN.>> HE WON A FORECLOSURE MACHINEAT ONE WES.REPORTER: SHE HEADS THECALIFORNIA COALITION WHICH HASDOCUMENTED ONE WEST TRACK RECORDNATIONALLY.THE GROUP STUDIED FORECLOSURESON REVERSED MORTGAGERS WHICHPRIMARILY GO TO THE ELDERLY.ALL THESE PITTSBURGH HOMESFORECLOSED BY ONE WEST IN 2011HAD REVERSE MORTGAGES.THE COALITION FOUND ONE WESTHELD 17% OF ALL REVERSEMORTGAGES NATIONALLY BUT THECOMPANY WAS RESPONSIBLE FOR 39%OF ALL REVERSE MORTGAGEFORECLOSURES.>> IT CALLS INTO QUESTION THEPRACTICES OF THIS BANK, ANDAGAIN, ARE THEY CALLOUS LEE FORCLOSING ON SENIORS?ARE THEY CUTTING CORNERS?IF THEY ARE FOR CLOSING AT TWICETHE RIGHT THAT THEY SHOULD BE.REPORTER: M UNC HIN REFUSED THEREQUEST FOR OUR INTERVIEW.A SPOKESMAN SAID ONE WORTH SHOWSONE WEST FORGAVE DELINQUENTBORROWERS MORE OFTEN THAN OTHERBANKS.THEY SAY ANYONE WHO ATTACKSSTEVEN MUMCHIN OVER HIS TRACKRECORD OF SAVING HOMES OFDELINQUENT BARROWESS DOESN'TUNDERSTAND THE FACTS OR HAS ABLATANT POLITICAL AGENDA.ACTION NEWS FOUND ONE PLACE INWESTERN PENNSYLVANIA WAS SUEDBECAUSE OF ERRORS THEY MADE.ONE WEST VIOLATED FEDERAL LAW BYHOUNDING HIM AND MAKING FALSEAND MISMISLEADING STATEMENTSBY DEMANDING MONEY HE DID NOTOWE.THE TASTE WAS SETTLED.IN ANOTHER CASE AN OAKMONTHOMEOWNER SAID ONE WEST CALLEDHIM 56 TIMES OVER TWO MONTHSCAUSING EMOTIONAL DISTRESS AND ABLATANT DISREGARD EVER THE LAW,AND THE ORDERS OF THIS COURT.THAT CASE WAS ALSO SETTLED.AS FOR THIS WOMAN SHE VOTED FORDONALD TRUMP.BUT NOW SHE IS HAVING SECONDTHOUGHTS.IF YOU HAD A CHANCE TO MR. M UNCHIN THE FORMER CEO OF ONE WESTBANK, WHAT WOULD YOU TELL THEM?>> I WOULD TELL HIM THERE AREMANY, MANY MORE PEOPLE LIKE METHAT HE HAS DEALT WITH ANDYOU'VE GOT TO HAVE HEART.REPORTER: HE LEFT ONE WEST LASTYEAR AFTER IT WAS TAKEN OVER BYCIT ANOTHER BANK.HE WALKED AWAY WITH$10.9 MILLION IN SEVERANCE PAY.HIS TRACK RECORD AT ONE WEST ISHE CAN P-BGED TO COME UNDER THEMICROSCOPE WHEN THE SENATE HOLDHEARINGS ON HIS APPOINTMENT AS

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Critics say President-elect Donald Trump's pick for treasury secretary, Steven Mnuchin, ran a foreclosure machine at a major bank. Mnuchin was CEO of OneWest Bank. Action News Investigates has learned that bank foreclosed on hundreds of homeowners in Western Pennsylvania while Mnuchin was CEO. Nellie Mlinek lost her husband to cancer. She lost her son to an overdose. And then she lost her home to OneWest Bank. "One thing I'll never get over is my son's death," Mlinek said. Her son, Joseph, died of an accidental overdose in 2011. It devastated her emotionally and financially. Joseph was living with her and helping pay the mortgage on her home in Ruffs Dale, Westmoreland County -- the house built by her late husband and their two sons more than 30 years ago. She asked OneWest to help her keep the house by adjusting her payment. But she said the bank refused and then foreclosed on her. "They should have worked with me to meet a payment that I could make," Mlinek said. She filed for bankruptcy but even that could not save her house. She said it's caused her "a lot of depression." She has plenty of company. A house in White Oak was foreclosed in 2014.A house in North Versailles was foreclosed in 2013.A house in Penn Hills was foreclosed in 2012.A Pittsburgh house was foreclosed in 2011. All of them were foreclosed by OneWest or a subsidiary while the bank was run by Mnuchin. "Mister Mnuchin ran a foreclosure machine at OneWest," said Paulina Gonzalez, of the California Reinvestment Coalition, which has documented OneWest's track record nationally. In one case, the group studied foreclosures on reverse mortgages, which primarily go to the elderly. Dozens of Pittsburgh-area homes foreclosed by OneWest had reverse mortgages. The coalition found OneWest held 17 percent of all reverse mortgages nationally but the company was responsible for 39 percent of all reverse mortgage foreclosures. "It calls into question the practices of this bank and again, are they callously foreclosing on seniors? Are they cutting corners if they're foreclosing at twice the rate they should be?" Gonzalez said. Mnuchin refused to be interviewed. His spokesperson, Tara Bradshaw, said some government reports show OneWest forgave delinquent borrowers more often than bigger banks. She also said OneWest had an "extremely low error rate." "Anyone who attacks Steven Mnuchin over his track record in saving the homes of delinquent borrowers either doesn't understand the facts or has a blatant political agenda here," Bradshaw said. Action News Investigates found some instances in Western Pennsylvania where OneWest was sued because of errors it allegedly made. In one case, a Venetia homeowner said OneWest violated federal law by "hounding" him and making "false and misleading statements" by demanding money he did not owe. The case was settled. In another case, an Oakmont homeowner said OneWest called him 56 times over two months causing "emotional distress" and a "blatant disregard of the law and the orders of this court." That case was also settled. Mlinek voted for Trump. Now she's having second thoughts. Reporter Paul Van Osdol asked what she would like to tell Mnuchin. "I would tell him there's many, many more people like me that he's dealt with, and you've got to have a heart," Mlinek said. Mnuchin left OneWest last year after it was taken over by CIT. He walked away with $10.9 million in severance pay. His track record at OneWest is expected to come under a microscope when the Senate holds hearings on Mnuchin's appointment as treasury secretary.